• Are you looking for volunteer roles ?

    Go to volunteering section

306

Jobs in west midlands

Job Alerts On

Get job alerts sent straight to your inbox.

By clicking 'Create alert' you agree to the Terms and Conditions applicable to our service and acknowledge that your personal data will be used in accordance with our Privacy and Cookie Policy and you will receive emails and communications about jobs and career related topics.

You will now get the latest from this search sent to your inbox.

You can manage your job alerts by clicking here:

The Refugee and Migrant Centre, Birmingham, Walsall (On-site)
Posted 1 week ago
The Refugee & Migrant Centre, Birmingham (On-site)
Posted 1 week ago
Rainbow Trust Children's Charity, Stockport (Hybrid)
£24,000 pa + Company Car and benefits (including 25 days annual leave, reward scheme and pension)
Posted 1 week ago
St Luke's for Clergy Wellbeing, Remote
£48,000 per year pro rata
Posted 1 week ago
Closing in 3 days
Cheltenham Animal Shelter, Gloucestershire (Hybrid)
Between range £13.40 - £16.87 per hour depending on experience
This is an exciting opportunity to join our Fundraising team to help raise the funds needed for our brand new Cat Facilities Block.
Posted 1 week ago Apply Now
Closing tomorrow
The Churches Conservation Trust, Northampton (On-site)
£27,500 per year plus pension and benefits
Posted 1 week ago
Closing tomorrow
Canopy, Remote
£90,000 - £120,000 per year
Got the vision of a strategist and the energy of a hummingbird? 🐦 We’re hiring a Senior Development Director (Hummingbird Pollinator).
Posted 1 week ago
Closing in 2 days
Railway Children, Crewe, Cheshire East (On-site)
£26,000 per year
Seeking a Supporter Services and Marketing officer to deliver excellent supporter experience and help grow income
Posted 1 week ago
One Roof Leicester, Leicester, Leicester (Hybrid)
£25,111 per year
Posted 1 week ago
Closing in 3 days
Army Cadet Charitable Trust UK, Remote
£26,208 per year
We are looking for a person to bring their skills, enthusiasm, and personal credibility to the team and support administration.
Posted 1 week ago Apply Now
Closing in 3 days
IPWSO, Remote
£27,000 per annum pro rata (£14,400)
Seeking an enthusiastic individual to join the International Prader Willi Syndrome (IPWSO) team as Communications & Engagement Officer
Posted 1 week ago Apply Now
Closing in 3 days
The King's Trust, Derby, Derby (Hybrid)
£23,672.00 to £27,280.00, dependent on your skills, knowledge and experience
Posted 1 week ago
Kids for Kids, Remote
£19,500 per year
Posted 1 week ago Apply Now
Closing in 6 days
The BDD Foundation, Remote
up to £38,578 per year (up to £15,431 actual salary)
Posted 1 week ago Apply Now
Page 14 of 21
The Refugee and Migrant Centre
Birmingham, Walsall (On-site)
Full-time
Job description

Job Description

Job Title:

Senior Advisor

Location

RMC operates four branches located in Birmingham, Wolverhampton, Walsall, and Dudley.

The successful candidate will be based at the Birmingham, Wolverhampton, Walsall or Dudley.

This is an in-person, on-site role with no hybrid or remote work options available

Reporting To:

Office & Casework Team Manager

Salary and benefits:

£25,500 – £27,000 (dependent on experience)

Additional Benefits:

· Company-matched pension scheme

· Employee assistance program

· Health and wellness support

· Mental health resources

· Comprehensive training and opportunities for career advancement

Hours:

35 hours per week, Monday to Friday, from 9:00am to 5:00pm.

Contract: 

Fixed term until 30 September 2026

Probation period:

6 Months

Annual Leave:

21 days + 1 concessionary day and 8 Bank Holidays

 About the Role

This is an exciting opportunity to join the Refugee and Migrant Centre, a well-established and award-winning charity dedicated to supporting refugees, asylum seekers, and vulnerable migrants. Our mission is to break down barriers to integration and empower individuals to achieve equal citizenship through holistic support services.

As a Senior Advisor, you will play a vital role in delivering professional and effective advice to a diverse range of service users. You will work within a dedicated team to provide advocacy, guidance, and casework support, ensuring the best possible outcomes for our beneficiaries

Purpose and Scope of the Role

To provide professional and effective advice and guidance to a broad range of service users of RMC in particular welfare benefits, housing, health and other generalist advice areas and experience of advice work dealing with asylum seekers, refugees and vulnerable migrants

To assist/support the team and the management to meet the needs of the beneficiaries and achieve targets. 

Main Tasks and Responsibilities

Working within the team 

To ensure the professional and organisational requirements are respected and met during the delivery of advice.

· To assist the senior colleagues and Casework Team Manager in order to drive efficiency, quality, systems improvement and target achievement. 

Casework and advice

To offer advice, advocacy and support to service users with various aspects related to their welfare as requested by the management of RMC and funders’ requirements.   

· To maintain confidentiality in all dealings with service users and ensure their needs are met in a satisfactory and sensitive manner. 

· To provide appropriate support and mentoring to any volunteers under supervision. 

· To represent RMC at external meetings and events when required by the senior colleagues.

· To maintain effective working relationships with partners and stakeholders. 

Person Specification

Essential Criteria

  • Experience providing advice and casework support to asylum seekers, refugees, and vulnerable migrants.
  • Strong communication skills, with the ability to explain complex information clearly to distressed clients.
  • Excellent written, oral, and interpersonal skills.
  • Strong organisational skills, with the ability to manage and prioritise a demanding workload.
  • Commitment to equality, diversity, and working in a multicultural environment.

Desirable Criteria

  • Experience working in a multicultural setting with sensitivity to different cultures.
  • Ability to work independently and self-motivate.
  • Educated to degree level or equivalent.
  • Proven ability to work effectively as part of a team.
  • Strong listening skills and the ability to empathise while maintaining professional boundaries.

Flexibility

In order to deliver the stated aims of this post, a degree of flexibility is needed and the post holder may be required to perform work not specifically referred to above. Such duties will fall within the scope of the job within the appropriate pay grade. The job description will therefore be subject to periodic review with the post holder to ensure it accurately reflects the duties that are being performed.

Equal Opportunities

We're an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees.

Closing Date: Friday, 15 December 2025, no later than 5:00 pm.

Please note that RMC is not a sponsoring organisation. If your visa requires an extension with the support of employer sponsorship, the Refugee and Migration Centre is unable to provide assistance with this.

Posted on: 17 November 2025
Closing date: 15 December 2025 at 23:59
Tags: Advocacy