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Ability Housing Association, England (On-site)
£28,285 per year
Posted 1 week ago Apply Now
Ealing Abbey Counselling Service, London (On-site)
£52,000 - £56,000 per year FTE
Seeking a thoughtful, values-led Director to lead our established VCS therapy service where the work is both professional and deeply human.
Posted 1 week ago

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Closing in 4 days
Hestia, Ealing (On-site)
£29,097 per year
Posted 1 week ago
Neuroendocrine Cancer UK, Remote
£45,000 - £50,000 per year pro rata for 3 days/week
Lead bold campaigns, drive national awareness and bring proactive, impactful communications to Neuroendocrine Cancer UK.
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Battersea Dogs & Cats Home, Battersea (Hybrid)
£49,261 per year
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Thrive, RG7, Reading (Hybrid)
£28,000 - £30,000 per year
The Fundraising Officer is a key contributor to the organisation’s income growth and supporter engagement strategy.
Posted 1 week ago Apply Now
Closing in 7 days
Harris Hill Charity Recruitment Specialists, Stanmore (On-site)
£40k - 45k per year
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Bowel Cancer UK, Remote
£35,116 (Plus £2,000 London weighting if applicable)
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Action Tutoring, Remote
£37,355 - £39,164 (plus £2,409 London weighting if applicable) per annum pro rata
Posted 1 week ago
Thrive, RG7, Reading (Hybrid)
£27,584 per year, pro rata to £16,550.40
We seek a skilled & enthusiastic Trusts & Grants Fundraising Officer to join our Philanthropy Team to help bring Thrive’s mission to life.
Posted 1 week ago Apply Now
Anna Freud, Greenford (Hybrid)
£48,204 per annum FTE, plus 6% contributory pension scheme
Join a dedicated team delivering interventions to young people and their families in the London Borough of Ealing.
Posted 1 week ago
Confederation of School Trusts, Remote
£51,344 - £56,689 per year
Posted 1 week ago
Stroke Association, Remote
£22,600 per annum (FTE circa £28,300 per annum)
Posted 1 week ago
Page 12 of 24
England, United Kingdom (On-site) 6.31 miles
£28,285 per year
Full-time
Permanent
Job description

Are you passionate about delivering excellent customer service? Can you demonstrate patience and empathy with people who may need us to go the extra mile? If so, then this could be the role for you.

This is a very exciting time to be joining Ability Housing Association as we deliver our Customer Strategy within our in-house Contact Centre. We are seeking an enthusiastic and courteous individual to join our team with a commitment to delivering an excellent service to our customers.

This is a busy and varied role in which you will act as a first point of contact for our customers and stakeholders, responding to housing and repair-related queries. Every day can create a new challenge.

You will be dealing with tenants, colleagues from across the organization, and staff from other close business partners, helping and escalating queries to the relevant department or Contractor as appropriate.

Experience in the social housing sector is desirable, although we will consider applications from other sectors, as full training will be provided. You should have excellent verbal and written communication skills and be proficient in the use of Microsoft Office as you will be handling queries through a range of channels. Previous experience using a CRM system would also be ideal.

If you feel you like you have what we are looking for and are keen to make a difference in the lives of those who need our support, please do get in touch with us.

 

Application resources
Organisation
Ability Housing Association View profile Organisation type Registered Charity Company size 101 - 500
Posted on: 22 May 2026
Closing date: 21 June 2026 at 14:20
Tags: Customer Service