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Top job
Citizens Advice Southwark, Southwark (On-site)
Salary NJC Scale 5 - £30,346 per annum
This is an exciting opportunity for a Gateway Assessor or Advice Worker with a minimum of three months experience
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Page 1 of 4
Southwark, Greater London (On-site)
Salary NJC Scale 5 - £30,346 per annum
Full-time
Contract (Initially Fixed Term for 12 months (with possibility of extension) )
Job description

“Providing free, independent, confidential and impartial advice"

Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns. 

Trainee Generalist Advice Caseworker

Salary NJC Scale 5 - £30,346 per annum 

Full-time – 35 hours per week

Initially Fixed Term for 12 months (with possibility of extension)

This is an exciting opportunity for a Gateway Assessor or Advice Worker with a minimum of three months experience to be fast tracked through the full Citizens Advice Generalist Adviser training programme. Once having completed an initial four weeks training period you will be allocated to work on one of a range of different projects and services providing direct advice to the public and undertaking casework on social welfare law issues.

  • You must be a trained Gateway Assessor with a minimum of three months experience 
  • An understanding of the advice needs and issues of the local community in a diverse inner-city area
  • To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies

Closing date: 9.00 am Friday 4th October 2024

Interviews will take place on: Tuesday 8th October 2024

We offer a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% salary, and training and development opportunities to continue your professional development.

Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

Posted by
Citizens Advice Southwark View profile
Posted on: 19 September 2024
Closing date: 04 October 2024 at 09:00
Tags: Advice / Information,Social Care / Development,Advocacy,Helpline,Social / Support Work