Head Of Development Jobs
This is an exciting opportunity to be part of a fast-growing and established health and social care charity. As a Grant and Community Fundraiser, you will play a pivotal role in our Fundraising team, helping us secure the funding necessary to sustain and enhance our vital services, primarily in the Bedfordshire area. You’ll be at the forefront of our Business Development strategies, identifying and capitalising on new funding opportunities to support our capacity-building initiatives and strategic ambitions.
The role offers flexible working arrangements, including the option to work from home, coupled with in-community engagements. There will be endless opportunities to work closely with a diverse network of funders, our dedicated frontline staff, participants, residents, and community members. This role is pivotal in cultivating relationships and elevating the visibility of our charity’s mission, to generate new and sustainable income streams.
This role offers variety and challenges for an experienced fundraiser who can hit the ground running.
Shift Pattern: 37.5 hours per week, Monday to Friday 9 - 5/5.30, hybrid working with travel across our services, which are based around London, Brighton, Kent, Essex, Luton, Bedford, Liverpool, and Nottingham. For this position, most of the travel will be within Bedfordshire. This role will be based from our Penrose Synergy office in Luton.
ABOUT YOU
We are looking for someone with a flair for income generation and a commitment to making a difference. You will enjoy engaging with people and be willing to embed yourself within the communities in which Social Interest Group delivers its services. You will be able to hit the ground running, with skills in sales and fundraising and the ability to write articulately and persuasively about the great work that the charity does.
We are a passionate organisation that truly cares about the people, residents, and participants we support. Therefore, you will need to have a keen interest in and understanding of the complexities some of our residents and participants face and be able to showcase the services that support them in a compelling way to funders and the community.
ABOUT OUR TEAM
The Fundraising Team is currently the size of 3 (Yourself, the Grant Manager & Writer, and the Head of Fundraising, Marketing, and Communications). You will report to the Grant Manager & Writer.
We are part of the larger Business Development Team, which includes professionals specialising in Bids and Tenders, Sales, Marketing, and Communications. This diverse group of people brings together a wide range of strengths, unique qualities, and interests. The team is driven by collaboration and shared respect for each person’s expertise and contributions.
What do we offer?
- 25 days annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Medicash includes discount gym memberships, routine optometry care, dental treatments, and physiotherapy treatments
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing.
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- Monthly all staff webinars with direct access for Q&A's with the leadership team, including the CEO
- Opportunity to grow your network, contribute to SIG's growth, and be part of the wider teams within the organisation
What we are looking for:
- Previous experience in a similar role with similar responsibilities, this can include in a fundraising and/or sales capacity which has direct transferrable skills.
- IT Proficiency, ability to learn new software programs, advanced knowledge in Microsoft, including Word, Excel, and Outlook
- Ability and willingness to travel to various services and locations for visits and events
- Ability to carry out research and lead on outreach and partnership building initiatives in various locations which can include locations of rural communities
- Proven ability to juggle multiple tasks and competing priorities within a fast-paced environment
- Understanding and/or practical knowledge of the social and societal marginalisation that can be attached to people who experience multiple complex disadvantages
OVERVIEW OF KEY RESPONSIBILITIES
FUNDRAISING
- Be a point of contact for fundraising, ensuring a positive experience for funders and managing financial transactions to agreed fundraising policies and processes.
- Develop a regional Grant Programme, focusing on unrestricted income and feeding into fundraising management reporting.
- Identify, research, and communicate income and partnership opportunities, working proactively with colleagues across the Group to scope fundable initiatives that provide added value.
- Work alongside the team to develop high-quality grant funding applications, cases for support, and budgets. Complete the end-to-end process, ensuring all applications are thorough and competitive.
- Oversee grant reporting and invoicing, ensuring prompt fulfilment in line with all grant agreements and reporting requirements, liaising with relevant teams across the Group.
- Plan, implement and manage various campaigns and activities, which may include but are not limited to local events, national events, outreach, and fundraising opportunities.
PARTNERSHIP BUILDING
- Attend networking events to build engagement and partnerships with local and national organisations.
- Build a rolling calendar of charity of the year application deadlines. Provide excellent stewardship, using innovative ways to keep all parties engaged and informed of relevant news and updates by SIG.
- Support partners in fundraising endeavours and signposting to new and existing opportunities.
A full list of responsibilities can be viewed in the Job Description and Person Specification.
What we would like, but not essential:
- Previous experience in writing successful grant applications to Charitable Trusts and Foundations
- Previous experience working in a customer-facing role
- Professional Qualification in a relevant discipline which can include Marketing, English, Business Management
- Experience in a similar size organisation and/or charity sector organisation
- Confidence in presenting to varying audiences
- Proficiency in navigating online and offline fundraising tools and systems
- Knowledge of Health and Social Care, Best Practice, and the support needs of vulnerable people within society
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
WORKING FOR US
ABOUT US
Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change
Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Our Values
Ambition – Eager to succeed and to accomplish as much as possible for our people
Empowerment – Giving staff and the people we support the tools, training, and information they need to achieve their potential
Transparency – Upfront and visible about our actions and open to scrutiny from stakeholders, service users, and staff
Inclusivity – Listening to, understanding, and including all our stakeholders to ensure we make a difference and get things right
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Position Title: Positive Pathways Navigator
Contract: Permanent, 4 days a week
Salary: £26-28,000 FTE depending on experience
Location: Hybrid - Doncaster Complex Lives Team offices, in the community and home working
Following 5 successful years (2018-2023) of running Positive Pathways in Yorkshire and Middlesbrough, Church Urban Fund have partnered with Doncaster City Complex Lives Team – an alliance of agencies working to deliver a highly integrated approach to support people who have become locked in a cycle of homelessness, rough sleeping, addiction, offending behaviour, poor physical and mental health - to continue our work to support people that have experienced Homelessness in the local area.
In this role, you'll provide vital housing support for those exiting homelessness, ensuring they maintain their tenancies. Collaborating closely with colleagues and services, you'll offer tailored assistance to help clients secure and sustain their tenancies. Responsibilities include facilitating engagement with services, maintaining support plans, and addressing barriers to progress. You will also contribute to exit plans and engage with clients on personal growth and community integration.
Our ideal candidate is someone who can:
- Manage a case load of clients with varying levels of complexity.
- Have the resilience to deal with complex and challenging situations whilst keeping a level head.
- Approachable and supportive demeanour.
- Demonstrate empathy and understanding towards all clients.
- Can be assertive in challenging situations.
- An understanding of how different aspects can affect someone’s journey – such as drug and alcohol misuse or mental illness.
- Flexible and organised.
- Passionate about supporting people that have experienced Homelessness.
- Demonstrate understanding and sensitivity towards clients of diverse backgrounds, including ethnicities, genders, and cultures, to effectively engage with a wide range of clients
For more information please see full role description and person specification.
How to apply
For an informal conversation about this role and for more information, please contact us.
To apply, please submit an up-to-date CV and covering letter outlining your relevant skills and experience, relating to the listed responsibilities and person specification
Closing date: 9am, Monday 10th June 2024
Whilst you will predominately work with and through the City of Doncaster Complex Lives Team, the Church Urban Fund will be the legal employer and will be overseeing your employment.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
If you share our values, we'd love you to work for us.
We`re keen to recruit an individual who shares and demonstrates our values, which are:
- Putting our residents and service users first
- Treating people with respect, promoting independence and choice
- Developing passionate and committed teams
- Being cost effective without compromising standards or safety
Do you want a role where no two days are the same?
About the role
Working as part of a team, providing support to people within a service and in the community, our Support Staff are responsible for assessing individual needs and developing agreed support plans to ensure we are providing a service that meets each individual’s needs and supports their aspirations. Support Staff be required to follow risk assessment as well as contribute to risk management planning. In line with our core values our support staff will work in a manner that promotes respect, individuality, choice and rights.
This role includes providing intimate Personal Care, including personal hygiene support and you will be working across 3 days a week (12.5 hour shifts). It is also essential you hold a full UK driving licence.
We will give you all the training and support you need to do the role including a qualification in health and social care if you don`t already have one.
Key responsibilities:
- Assist people to live independently and maintain valued friendships and family networks. Reporting to appropriate professionals where this is possible.
- Create opportunities and enable people to develop and widen their social, educational work experience and leisure networks.
- Helping individuals to make decisions about their own lives by working within the guidelines of the Association’s person-centred approach.
- Complete paperwork demonstrating that outcomes described in individual plans are being achieved.
- Follow agreed risk assessment and contribute to risk management planning highlighting any changes in risk to more senior staff and other professionals.
The benefits;
In return for your hard work and commitment, we offer a considerable benefits package which includes:
- Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service
- £12 - £13 per hour for a 37.5 hour week
- Regular support from your line manager and colleagues
- Annual bonus based on satisfactory performance
- Monthly attendance bonus on top of your basic salary
- Annual salary and cost of living review
- Commitment to health and wellbeing with the Five Ways to Wellbeing
- Ongoing professional development and support to deliver outstanding support
- Workplace pension scheme and life assurance of three times your annual salary
- Refer-a-friend scheme: Earn a £130 bonus for each friend you refer to work for us
- Friendly and supportive team environment
- Employee assistance helpline
- Mileage paid for car usage
- Fully paid DBS
At Hightown, we`re a housing charity that builds homes and supports people. In Hertfordshire, we provide high-quality care and support to adults with learning disabilities, and we are looking for a fantastic Care and Supported Housing staff to join our team based at our scheme in Hemel Hempstead who has the right values, behaviours and attitudes to be the difference.
Closing Date: Sunday 23rd June 2024
We will be interviewing on an ongoing basis and may close the role before the closing date therefore early applications are encouraged.
We are an Equal Opportunities Employer. To stay safe in your job search we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the SAFERjobs website for information on common scams and to get free, expert advice for a safer job search
We are an Equal Opportunities & Disability Confident Employer
The client requests no contact from agencies or media sales.
Bristol Hub Support/Executive Assistant
£28,831 per annum (pro rata for part time hours)
(Ref: SUS4287)
Full Time 37.5 hours per week – happy to talk flexible working
Base: Full-time in the Sustrans Bristol Hub.
About the role
This is an exciting opportunity to join Sustrans as part of the People and Organisational Development (POD) team based in the charity’s head office. Our city centre hub has been recently refurbished and you will be working in a friendly, supportive, environment in a role where you can enjoy professional contact with colleagues at all levels. The Hub is in a fantastic location, based in a vibrant area of central Bristol.
This is a varied role providing support in the day to day running of the Bristol Hub and performing an Executive Assistant function, delivering high quality and confidential support to the Executive Director (ED), with duties such as diary and email management, administration of the ED travel and expenses and other duties.
You will be supporting the Bristol Hub Manager, taking the lead on administrative functions at the Bristol Hub, including the delivery of a friendly and efficient reception service, answering all queries from colleagues and visitors to the Hub, assisting in the support of all facilities management and liaising with contractors and suppliers.
You will proactively seek opportunities for improvement to the smooth running of a dynamic, modern, flexible office environment that works for everybody, considering both efficiency and accessibility that fall in line with our strong EDI values.
Building internal relationships with colleagues across the organisation and the Senior Leadership Team, you will support with the organisation of team days and events.
About you
You should have experience providing high quality, proactive PA support to senior leaders, including high-level decision-making groups, through effective administration. This will include dealing with confidential and sensitive information.
We also ask that you are experienced in office management systems and procedures including facility management and can demonstrate your knowledge of basic office health and safety.
You should be highly organised and have excellent administration skills, including the ability to make summary notes during meetings and a high level of competency using equipment and various software, showcasing your excellent attention to detail. You will have the ability to effectively summarise and communicate information.
Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups.
What we offer
In return we can offer a flexible, supportive and rewarding working environment.
Wellbeing
28 days’ leave per annum plus bank holidays for full-time working
Ability to buy an extra week of annual leave (pro-rata for part-time staff)
Staff volunteer days
24/7 free, impartial and confidential support service
We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes
Financial
Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans
Bike, computer and season ticket loans
Discount benefits
London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London)
Death in Service benefit – 3 x annual Salary
Family Friendly
Enhanced maternity and paternity pay
Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)
Additional information
Closing date for the receipt of completed applications is 23:59, 07 July 2024.
Face to face interviews will take place at our Bristol Hub on Tuesday 16 July 2024.
About Sustrans
At Sustrans you'll be part of a movement to make it easier for people to walk and cycle.
We're all here to change things! You’ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone.
You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet.
We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported.
You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.
LMK (Let Me Know)
Programme Coordinator
-
20 hours per week, ideally spread over 5 days, Monday-Friday. Possibility of term-time only work if preferred by applicant
-
£30,000 p.a. (pro-rated)
-
Working from home, with occasional travel to London
-
Permanent contract
About LMK
Good relationships shape our health and happiness, yet we are taught so little about them. LMK (Let Me Know) is on a mission to change that. We are a young and thriving charity providing education about healthy and unhealthy behaviours so that young people have the knowledge and skills to avoid abuse and thrive in their relationships. We work in schools, community organisations and workplaces across London.
LMK is growing at pace and we are ambitious in our plans for the future. We’ve already engaged 15,000 young people and professionals in our workshops in our first 4 years and we want to reach 10,000 young people per year by 2025-26.
We will achieve this by engaging new schools, community groups and workplaces in our offer, whilst also continuing to provide a high-quality service to those who have already experienced LMK workshops, embedding our programme into their annual delivery plans.
We have:
✔ A clear plan of who we want to target for our workshops over the next 3 years
✔ An engaged leadership team and Board of Trustees
✔ Evidenced outcomes, rich data/statistics and compelling case studies
✔ Diversity and strong social purpose
✔ A new organisational strategy that sets our vision from 2024-2027
✔ A new CRM system that has been built to support our ambitions
Job Purpose
The purpose of the Programme Coordinator is co-ordinate with all parties (Community Engagement Manager, the Programme Manager, LMK Leaders and the host organisations) to enable LMK to deliver high quality workshops for young people/youth work professionals/workplaces.
Acting as the lynchpin of the organisation’s delivery team, the Programme Coordinator takes the workshop brief from the LMK Community Engagement Manager and then works with the Programme Manager to secure facilitators (LMK leaders), ensures the host organisation receives all supporting information, and provides LMK Leaders with the resources they need to deliver the workshop effectively. This role is also responsible for regular reporting about workshop bookings and delivery.
Reporting to our CEO, the successful candidate will be part of LMK’s core staff team. You will work with LMK staff, LMK Leaders, members of our Youth Advisory Board, trustees and key stakeholders to develop and implement our long-term strategy.
Key responsibilities:
-
Provide excellent customer service to organisations who are hosting LMK workshops, ensuring that all communication is timely and accurate, and any questions are responded to in full.
-
Liaise with the Programme Manager and LMK Leaders to ensure there is clear understanding around their areas of expertise, availability and any specific considerations that need to be taken into account when delivering workshops.
-
Open up opportunities to deliver workshops to any Leader applicable, ensuring the allocation of workshops is done fairly and consistently.
-
Ensure LMK leaders have the information and resources required to deliver their workshop.
-
Work closely with the Research and Evaluation Manager to ensure that the correct evaluation surveys are made available to workshop participants.
-
Work with our Head of Fundraising to track workshop delivery against funder commitments.
-
Keep the CRM system data up to date in a timely way.
-
Produce regular reports for the CEO on the booking and delivery of workshops, as well as any ad-hoc reports requested.
-
Share Leader evaluation feedback from workshops with Leaders.
-
Check invoices submitted by LMK leaders, and work with the Programme Manager to get them approved.
-
Support the Programme Manager to organise LMK Leader Huddles and training events.
-
Comply with our policies and procedures relating to safeguarding, confidentiality, complaints and data protection.
Person specification
-
At least 2 years’ experience in an event management/admin management/executive assistant/operations role where there was a strong requirement to work with multiple stakeholders internally and externally.
-
Excellent communication and interpersonal skills, with an excellent track record of customer service.
-
Proven ability to work well within a team.
-
Highly organised to manage a diverse workload with excellent time management and ability to pay attention to detail.
-
Excellent organisational skills, with a keen attention to detail.
-
Creative thinker with the ability to problem-solve and adapt in a fast-paced environment.
-
Excellent IT skills across core MS/Google packages, ideally with experience of CRM use
Safeguarding
This post is subject to a basic DBS check
In return for your dedication, we will offer you
✔ The opportunity to help prevent relationship abuse and domestic violence in young people
✔ A competitive salary
✔ Working from home
✔ A genuinely flexible working environment
✔ Pension of 6%
✔ 32 Days of annual leave, (including bank holidays) – pro-rated for this role
✔ Employee Assistance Programme
✔ Wellbeing perks
✔ A diverse, bold and collaborative culture with two social meet-ups annually in London
LMK strives to create a fair and healthy environment where all our colleagues feel valued and able to be their authentic selves at work. We understand that our people have commitments and personal interests outside of work and so we create a flexible working environment, in which people can perform at their best.
LMK values the differences that a diverse workforce brings and is committed to inclusivity. We welcome all applicants from any race, ethnicity, colour, religion, gender, age, sexuality, or any other protected characteristic.
We can make reasonable adjustments throughout the application process and on the job. Please let us know, by contacting us separately if you need any adjustments or changes to be made during the recruitment process because of a disability or long-term health condition.
You can learn more about how we handle your personal data and your rights by reviewing our privacy notice LMK Privacy Policy
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Vacancy Reference Number:
EVC/FR/UK-R1
Position Title:
Events & Volunteer Coordinator
Department:
UK Events and Volunteers
Location:
Muslim Hands, 148 – 164 Gregory Boulevard, Gregory House, Nottingham, NG7 5JE
Hours of Work:
Full-time, 35 hours per week
Salary Range:
£22,000-£24,999 per annum (commensurate with experience)
Terms of Employment:
12-Months’ Fixed-Term Contract (with a 6-Month Probationary Period)
Application Process & Closing Date:
Send an up-to-date CV and supporting Covering Letter by Email by no later than 24th June 2024
Approx. Interview & Role Commencement Date(s):
• Interviews: As and when strong candidates identified
• Start: ASAP thereafter
Note: Strong Applicants may be contacted sooner, ahead of the closing date, to hold either a ‘In-Person’ or Online Interview (via MS Teams, Zoom or Skype) with Muslim Hands; therefore, please familiarise yourself with MS Teams, Zoom or Skype prior to submitting your Application.
Other Information:
Muslim Hands is an international aid agency and NGO dedicated to providing humanitarian assistance, sustainable development, and education to communities in need worldwide. With a presence in over 40 countries, we strive to alleviate poverty, empower marginalised individuals, and respond to emergency situations with compassion and expertise.
Role Overview:
The post-holder will be working closely with other members of the Fundraising Department to gain exposure for the charity and the fundraising campaigns run throughout the year.
The Events and Volunteer team is essential to the growth of Muslim Hands both in raising awareness via our events which host thousands of people throughout the year, increasing awareness of our work and generating donations. The post-holder’s role will be central in expanding this and helping further the reach of Muslim Hands.
Main Responsibilities:
• To be the first point of contact for enquires in volunteering and events for post-holder’s local area.
• To support, manage and supervise the recruitment of volunteers.
• To equip head volunteers with the knowledge, motivation and understanding to carry out their role within the community on behalf of Muslim Hands.
• To work closely with key volunteers and groups to maximise Muslim Hands’ presence and work in the local community.
• To support our flagship events in post-holder’s local area including Gaza Winter Walk, Ramadan activities and a range of outdoor and international events.
• To organise and be responsible for local events in post-holder’s area in order to maximise Muslim Hands presence and raise funds for various projects.
• To arrange and attend masjid collections and make announcements to the congregation in the masjid.
• To build relationships with key groups and businesses in post-holder’s local area such as schools, scout groups and supermarkets.
• Ensure that all practices of the work carried out is clearly planned, monitored and evaluated in.
• Ensure all activity is conducted within up-to-date policies including health and safety and data management.
• To work closely with the Events and Volunteer Assistant Manager and the broader Fundraising team.
• To undertake (/progress towards undertaking) all tasks and duties in an effective, efficient, transparent, and wholly accountable manner.
• To undertake any reasonable responsibilities as required by line manager.
• To promote and adhere to all Muslim Hands’ Policies and Codes of Practices.
• To demonstrate Muslim Hands’ values and ethics in own working practices, approach and conduct
• To support with other Fundraising activities from time-to-time, committing to partake in approximately Live-TV-Appeals during our peak periods.
• To undertake any reasonable responsibilities as required by Line Manager
• To promote and adhere to all Muslim Hands Policies, Procedures and Professional Practices
This Job Description is illustrative and non-exhaustive in scope. The post-holder may be required to undertake any reasonable tasks as and when required by Line Manager from time to time to reflect the changing needs of the Organisation.
Essential: Ideal Candidate will:
• Right to work in the UK
• DBS Certificate at suitable level / undertaking to cooperate to obtain a DBS Certificate at suitable level
• Self-motivated
• Approachable with great leadership skills and initiative
• Excellent communication skills
• Knowledge of database management
• Be honest and willing to travel to meet with volunteers and work flexible hours.
• Be proficient in IT, with strong working knowledge of Microsoft Office, including Word, Excel, and PowerPoint.
• Be adequately experienced in supporting advertising and executing successful events.
• Possess suitable record keeping and administrative skills
• Possess a flexible approach to tasks and responsibilities.
• Possess a high level of self-motivation
Desirable:
• Access to a car with business insurance
• Direct role experience
• Familiarity of UK Events and Volunteers department’s activities
• An awareness of Health and Safety values.
• Multilingual Skills
Deadline for applications is 24th June 2024 however we reserve the right to end the application procedure early should the right candidate be found.
NB: Unfortunately, we will only be able to contact successful candidates so if you have not heard from us by the closure date unfortunately your application will have been unsuccessful.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Senior Multiple Needs Independent Domestic Abuse Advocate
Salary: £30,000-£32,000
Location: Ealing Women’s Wellness Zone & Hammersmith – Advance Head Office
Hours: 35 Hours per week (a late shift once per week till 7pm)
Contract: Fixed Term – 12 months (from start of employment)
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
The Senior Multiple Needs Independent Domestic Violence Advisor (IDVA) will work within a dynamic, crisis intervention, advocacy and support service based at the CGL Ealing Women’s Wellness Zone. The IDVA will provide support in the local community and at the Ealing Women’s Wellness Zone. The successful candidate will be co-located up to 5 days a week at the Women’s Wellness Zone.
The IDVA will be closely working alongside CGL colleagues/team to deliver support to women with a range of complex support needs including substance misuse, mental health, domestic abuse, sex working, trafficking, and offending behaviour. The IDVA will work in collaboration with their team members to holistically support women in the borough of Ealing to achieve sustained recovery, improved health and wellbeing, helping women to manage/mitigate risks, and empowering them to reach their fullest potential in society as well as ensuring the voice of survivors informs every stage of the process.
The Senior Multiple Needs IDVA will assess the needs and risks of survivors, carry out short and longer-term risk management, safety planning and support. As well as identify and refer to services appropriate to their needs. They will also proactively advocate and advice women of their rights and options for seeking help and support from other agencies, encouraging them to engage with other agencies, and help co-ordinate the provision of multi-agency support where necessary.
About You:
To be successful as the Senior Multiple Needs IDVA you will need to have:
Excellent understanding of domestic abuse and its effects on women and children, of best practice in supporting survivors of domestic abuse, and of the MARAC. As well as understanding of drug and alcohol issues and experience of working within a related field.
Bringing your experience of risk and needs assessment, safety and support planning, and crisis planning and successfully managing high numbers of referrals and experience of working in a co-located setting with another agency and providing consultations/briefings to professionals to support in upskilling them around Domestic Abuse. The candidate will have experience of partnership working and of maintaining excellent working relationships with a range of stakeholders.
This is an exciting opportunity for you to work as part of an innovative service, designed to offer multi-disciplinary wrap-around support to women with multiple needs, with the aim of facilitating long-term recovery.
We enthusiastically welcome applications from Substance Misuse Workers/Practitioners, Recovery Workers, Recovery Practitioners, Recovery Coordinators, Drug Workers, Alcohol Workers and Needle Exchange Workers who meet the specified requirements.
How to apply:
Please submit your up to date CV along with a covering letter to the Talent email address - PLEASE WRITE THE JOB TITLE IN THE *SUBJECT*
· Closing Date for Applications: Sunday 23 June 2024 @ 23:59
· Interviews are taking place on a rolling basis
· *Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
- A 35-hour working week
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- Thorough induction and training
- Career development pathways
**************************************************************
Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
What is the University for the Creative Arts Students’ Union?
Are you passionate about supporting and enhancing the student experience in a creative and dynamic environment? The University for the Creative Arts Students' Union (UCASU) might be the perfect place for you. As an independent organisation from the University for the Creative Arts, we are dedicated to representing and advocating for the diverse community of students at the university. Our mission is to ensure that every student's voice is heard and their university life is enriched through a wide range of activities, services, and opportunities.
At UCASU, we believe in the power of creativity and collaboration. Our team works tirelessly to create an inspiring and supportive environment where students can thrive both academically and personally. From organising cultural and social events to providing essential welfare support, we are committed to making a positive impact on the student experience. Our initiatives not only enhance the campus atmosphere but also foster a strong sense of community and belonging among students.
Working at UCASU offers a unique opportunity to be part of a forward-thinking and innovative organisation. You will be joining a team of dedicated professionals who are passionate about student engagement and development. Our workplace culture is one of inclusivity, creativity, and continuous improvement, making it an ideal environment for individuals who are enthusiastic about making a difference. If you are looking for a role where you can contribute to the growth and success of students at one of the UK's leading creative arts universities, UCASU is the place for you.
Why Work Here?
Right now at UCASU, we are going through a process of transformation. Since September 2023 a Change Director has been working to develop and implement a turnaround plan overseen by a Turnaround Board. Following an increased funding arrangement for the Students’ Union with the University from £420,000 to £581,000 for the 2024/25 financial year (one of the few Students’ Unions in the country to receive a significant block grant rise this year), we are now opening recruitment for several positions to put in place the staffing structure we need to be able to deliver for students. We are currently undertaking a commercial review through Greenhouse Consultancy and Nina & Co as well as strategic research by Alterline that will lead to a new Strategy for the Students’ Union, and a clear direction for how to deliver commercial services.
This is a really exciting time to join UCASU. You will be part of a new structure, shaping a new way of doing things, putting together a new strategy and being part of a brand new culture. Get involved!
Job Summary
As a Student Engagement Coordinator, you’ll champion students and amplify their voices on issues affecting university life. You'll foster a sense of community, empower student leaders, and ensure every student has the opportunity to participate, contribute, and thrive. If you're passionate about making a difference in the lives of your fellow students, this is a chance for you to drive meaningful change and build a strong campus culture.
In this role you will:
-
Champion student participation in clubs, societies, events, and democratic processes
-
Ensure that the student voice on your campus is heard
-
Deliver high-quality advice and support to students, including guidance on academic issues.
-
Collaborate with your elected campus officer to deliver their manifesto and support student-led initiatives.
For a more detailed job description, please head to the application link.
Closing date for applications: Monday 24th June, 9am
Interviews: Thursday 18th July (in-person, Epsom)
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
An exciting position has arisen to join the fundraising team at Support Through Court - a small social justice charity that packs a big punch. We help increase access to justice for those who, due to severe cuts to legal aid, are forced to face the Civil and Family courts alone and without legal representation, often in life-changing cases such as domestic violence, eviction, and debt.
This role helps raise vital funds for the charity from partnerships with corporates in the legal world. You will steward corporate partners, create funding applications and marketing materials, and run events to engage new and existing supporters.
As a small charity, good development opportunities and tailored support are available for staff. We offer flexible working and most fundraising staff have hybrid working arrangements with two days a week at the Royal Courts of Justice, Strand, London, WC2A 2LL.
Interviews will be held on Monday 1 July virtually.
Please apply directly through Chairty Jobs
The client requests no contact from agencies or media sales.
We are looking for a Business Analyst to join the Service Design team on a permanent contract. The Fund is committed to growing user-centred design skills and best practice across the organisation, as well as embedding these approaches, tools, and techniques into our everyday work, especially in terms of our funding. As a Business Analyst, you have the ability and vision to deliver changes and improvements that provide lasting added value. You are instrumental in facilitating the design and development of accessible user-centred services, supporting our grant-holders, the communities they serve, and the Fund’s frontline staff. Working with a User-centred Design approach in a multidisciplinary effort you are expected to ensure the pieces fit together.
You’ll join our dedicated Service design team of 14 staff but often working in smaller cross functional teams where you'll be at the heart of the product; driving this forward, gaining insight into users' intentions and behaviours, and utilising this knowledge to create solutions that are accessible and inclusive, and meet customer needs. Working collaboratively with a multidisciplinary team, you’ll also maintain strong relationships with our key stakeholders in the business.
Who are we looking for?
· You will have one years experience of Business Analysis, with good understanding of the full design and development cycle from research, analysing complex user and business requirements, to prototyping through to test and launch.
· You’re genuinely interested in and passionate about engaging and communicating effectively with customers and developers to deliver the best possible user experience.
· Critical to your success is your ability to develop an expert understanding of the needs of our users, both internal and external. You champion these needs as you develop prototypes and designs to improve services. ·
· Your role may potentially cover a wide range of organisational challenges – anything that involves a process or an end-to-end service. You’re expected to look for ways to continually improve these services and to be an advocate within for continuous improvement within the Fund.
· Your role requires you to engage effectively with users and stakeholders (including at senior level) to ensure they are clear on the benefits of the products/services, ensuring that their feedback is being used to inform ongoing improvements.
· You need good attention to detail and an ability to cut through large amounts of data and opinion to get to the heart of what matters. You are recognised as a problem solver with the ability to make pragmatic decisions and get buy-in from others.
Contract Type: Permanent Hours: Full time 37 Hours per week. Flexible working considered.
Interview Date: W/C 15th July 2024
Location: We have a hybrid approach to working, work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices, these are Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London and Newcastle.
On application, please align your supporting statement to the criteria below
Essential criteria
- One years experience in business analysis, improving and/or building accessible and inclusive services that provide lasting added value and/or business improvement
- Demonstrate experience in undertaking research and analysis to understand the business and customer needs (external and internal) using the associated techniques and tools
- Experience in communicating user insight and complex business problems to shape requirements and enable effective design, development and testing of service changes
- Experience of working with a range of internal and external stakeholders, managing differing opinions, exploring options and identifying solutions that meet business needs
Desirable criteria
- Demonstrate experience of identifying improvements, analysing the effects of change and defining success measures
- Experience in working in agile ways, including an awareness of agile tools and how to use them
- Working with Product Owner, Delivery Manager and/or Service Designer to establish and maintain a prioritised product, programme or project backlog of what needs to be built.
- Advocate for user-centred design, and the use of agile business analysis in particular for the delivery of products or services
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why the National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.
It starts with community.
The client requests no contact from agencies or media sales.
The National Youth Agency is looking for a new Events Coordinator to join our UK Youth Parliament Team to join us as soon as possible.
Contract: Fixed-Term Full-time (37 hours per week)
Salary: Band 6 £30,000.00 per annum
Hybrid: 4-days remote working 1-day in Leicester head office.
Immediate start required.
What we do
As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
About the Role
This is an exciting opportunity to join a brand-new team within our Operations Directorate. We are seeking an experienced events coordinator to provide support to our team in the delivery of this prestigious, impactful programme.
Whilst a broad range of administration duties will be required, we are looking for a friendly, professional, and enthusiastic individual who can deliver an extremely high level of customer service to our stakeholders and colleagues. The role is extremely varied and an ability to multitask is essential. This role would suit someone who is confident, flexible and has great communication and organisational skills. We are ideally looking for someone who is able to start this role immediately.
- This role has a wide-ranging remit, but day to day your work will include:
- Coordination and arrangement of meetings.
- Planning and organisation of Regional, Conference and House of Commons sitting events.
- Organisation and planning of NYA events.
- Preparation of all risk assessments.
- Responding to telephone and email enquiries.
- Preparing reports, documents and presentations for internal and external
- meetings.
- Maintaining accurate records.
- Acting as the point of contact for internal and external stakeholders.
- Support meetings and steering groups including providing agendas, minutes and briefing documents.
- Support with the financial administration of the programme.
This role description is not exhaustive, and the Events Coordinator will be expected to support with all reasonable tasks to support the successful outcomes of the UK Youth Parliament Programme.
Why Work for NYA?
- NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.
- NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
- A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
- NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
- We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.
We are urgently seeking this new team member to join our UKYP programme. To expedite the process, we will be conducting interviews on a rolling basis as applications are received.
Apply now to ensure your application is considered promptly.
- Please download our applicant pack to find out more about the role and requirements.
- Please use our online application process to submit the following documents:
- A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the About You section.
- A covering letter (maximum two sides) highlighting your suitability for the role and how you meet the requirements in the About You section.
- We will request data for our EEDI monitoring purposes, providing this is optional.
- Please note: the covering letter is an essential part of the application process and will be assessed as part of your full application
The National Youth Agency is an equal opportunities employer.
At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.
We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.
REF-214 831
Male Independent Sexual Violence Advocate (MISVA)
WMRSASC has a vacancy for a Male Independent Sexual Violence Advocate (MISVA)
The successful candidate will have an understanding of the nature and impact of sexual violence and experience of working with victims. They will be required to work within a multi-agency setting to provide a pro-active service to survivors of sexual violence within and outside of the criminal justice system to:
Develop and deliver a non-therapeutic advocacy and support service to clients
Help clients to access appropriate therapeutic interventions and to develop their own support network
Where necessary provide emotional, practical and advocacy support through the Criminal Justice System
Monitor and keep the client informed of case progress if involved with the Criminal Justice Process
Provide information about the impacts of sexual violence and signpost to specialist support services
Maintain a caseload and accurate electronic records
Support client to access their rights
Contribute towards service development
Participate in individual clinical supervision, appraisal sessions and team meetings
The post holder will support adults and children and young people dependent upon service demands.
The post holder must have the ability to travel throughout West Mercia.
Please note your response needs to match the individual job you are applying for so please ensure you review the Job Description and ensure your response covers all aspects (qualifications, knowledge, skills and experience)
We reserve the right to close applications prior to the closing date should we receive enough applicants that meet the shortlisting criteria.
Location: Hereford with travel expected across the region
Contract: Full Time, Permanent
Salary: £29,439 PA
REF-214 613
At the National Memorial Arboretum, we believe in building on potential. As a Chef your ability to ensure the prompt service and provision of all meals and services could have a real impact on people’s lives.
The Arboretum is the UK’s year-round centre of Remembrance and part of the Royal British Legion
As a Chef you will be operating within one of two full-production kitchens within two separate buildings (Remembrance and Aspects) to supply catering across multiple outlets including self-serve 380 cover restaurant, table waited functions room up to 500, coffee shop, ‘pop up Foodservice outlets within the grounds of the Arboretum and hospitality. We are open daily from 10:00 till 17:00 7 days a week, we do some bespoke evening events in our Aspects building throughout the year.
If successful, the main duties of your role will be:
- Consistently maintain high standards of food service and provision to meet the expectations of our visitors
- Adopt operational responsibility for one area within the kitchen (for example one of the preparation areas, baking, hot meal production, etc)
- To operate across two full-production kitchens within two separate buildings to supply a 380 cover self-serve restaurant, table waited functions room, events and functions hospitality, coffee shop, and ‘pop up’ outlets within the grounds of the Arboretum.
- Ensure that the methods of preparation and presentation comply with the standards set by the Executive Head Chef
- Ensure that all areas within the kitchen and dining room areas are clean and tidy at all times, and all relevant documentation is up to date
- Daytime and evening Events catering up to and including formal banqueting for up to 500 attendees
You will have experience of working as a Chef in a busy kitchen together with a catering qualification and food hygiene training. Good interpersonal and communication skills are essential together with the ability to work under pressure.
You will be working 5 days out of 7 with the occasional evening work at events.
About the National Memorial Arboretum
The National Memorial Arboretum is the UK’s year-round centre of Remembrance and part of the Royal British Legion. Home to over 400 memorials, including the nationally-important Armed Forces Memorial, it remembers the service and sacrifice of those who have served and continue to serve our country. The 150-acre site features around 30,000 maturing trees and an abundance of wildlife. Each year the Arboretum welcomes over 300,000 visitors, many of whom attend one of the 250+ events which take place across the site.
Our Values and Behaviours
Does the following describe you?
- A desire to provide great customer service
- Enjoy and thrive in working in teams and with others
- Passionate about supporting the ongoing development of the Arboretum
- Come to work each day to be the best you can and to learn and develop
- An encourager, eager to share your knowledge and experience to help others
If so, then we would like you hear from you….
Diversity Statement
We believe that the compassion, understanding, and service we show each and every individual should be reflected in the way we all support, respect, and include every individual who works with us. We want everyone involved in our work or receiving our services, to feel proud to contribute to or be part of a diverse and inclusive organisation.
We recognise that we still have a long way to go to ensure that we make the RBL a truly great and inclusive organisation to work for and be part of so we have set out our commitments to provide a clear path to deliver this ambition. We will keep listening, learning, and sharing our progress and impact.
Closing date for this role is: 23rd June 2024
We reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to complete and submit your application form as soon as possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Brain Tumour Research are one of the most innovative and ambitious medical research fundraising charities in the UK. They are the only national charity in the UK focused on finding a cure for all types of brain tumours, through campaigning to increase the national investment in brain tumour research to £35 million per year. Meanwhile raising integral funds to create a network of seven sustainable Brain Tumour Research Centres of Excellence.
Brain tumours kill more children and adults under the age of 40 than any other cancer, yet historically just 1% of the national spend on cancer research has been allocated to this devastating disease. Brain Tumour Research is determined to change this!
The Role
The Community Fundraising role is crucial in building and sustaining the supporter base and providing excellent stewardship. This role is hybrid, based 3 days per week in the charities Head Office, working alongside the Community Fundraising team to cover the charities west region.
Duties include:
- Supporting the delivery of the charities strategic plans and objectives
- Generating and growing income through community fundraising activities, contributing to a team target of £1.4 million.
- Raising awareness and engaging people with the work of Brain Tumour Research.
- Recruiting and supporting the fundraising of individuals, challenge event participants, Fundraising Groups and Charity of the Year partnerships.
The Person
We are looking for a Community Fundraiser with experience in stewardship and donor management. You should have excellent communication skills, with the ability to converse sensitively and empathetically with people who may be going through traumatic experience.
Previous experience in fundraising is desirable however, we are also keen to speak with people who have transferable skills including meeting financial targets, working proactively, independently and flexibly. You should also have the ability to manage and prioritise tasks to meet deadlines, whilst effectively finding solutions to solving problems. If this is you then we would love to hear from you.
Why Brain Tumour Research?
Brain Tumour Research has a passionate team who are focussed on making a difference, this strong purpose drives the collaborative working environment to achieve a shared vision. The supportive nature of the working environment is cultivated by recognition of individuals work, 3 annual team development day and investment in their employees (Brain Tumour Research are proud to be accredited by Investors in People).
The charities benefits include:
- 25 days annual leave per annum plus bank holidays (increasing to 30 days at a rate of one additional day per year of service)
- Access to private healthcare
- Electric car and bike salary sacrifice scheme
- Employee assistance programme provided by Health Assured
- Hollie Guard personal safety app - a smartphone app that provides enhanced levels of protection whilst working remotely.
If this sounds like the opportunity for the next phase of your career, then get in touch! If you think you could be the right person to fulfil the exciting responsibilities of this role, apply here, or get in contact with Jen at Charity Horizons for more information.
Please note: If you would like to submit an application or express your interest in an alternative format such as audio or video upload or require any adaptations for your initial engagement with us, please contact either Jen or Leanne who will be happy to advise on this.
Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.
Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Southmead Hospital Charity is looking for a detail-oriented Database Insight Officer who has experience working with Raiser’s Edge NXT CRM or other relational databases. This role will support the charity as we continue to use data to inform our business planning and will have ongoing responsibility for our database and supporting information flows for teams to improve insight management.
The post holder will also be responsible for processing all donations received by the Charity across a range of platforms, coupled with the successful monthly reconciliation between the fundraising database and the charity bank account.
This role is ideal for someone who is methodical, enjoys working with data and has experience maintaining a database. Our Data Insight Officer will work across all areas and create insight reports for all our teams, including fundraising and marketing to inform public fundraising appeals and marketing communications.
The client requests no contact from agencies or media sales.