Jobs

One in seven babies is born premature or sick and needing care on a neonatal unit – this isn’t what most parents expect for their baby. Join the leading national charity dedicated to supporting babies, families and NHS staff at this critical time.

Role Summary 

Bliss is the UK’s leading national charity for babies born premature or sick, and we are looking for a skilled Trusts and Foundations Programme Lead to join our enthusiastic and passionate Fundraising team. You will bring your skills in bid writing, stewardship, and high-value relationship management to deepen our engagement with trusts and foundations, and to identify and secure new opportunities for funding.

Historically, Bliss has worked with external consultant support to manage our trusts and foundations fundraising. This is a new role within the organisation as we look to take a more meaningful, relationship-based approach to our trusts and foundations donors. It’s a fantastic opportunity for someone with proven experience in trusts and foundations fundraising looking for a part-time position to make a real difference for babies and families.

Role Details 

This is an excellent opportunity for someone with proven experience in trusts and foundations to make a real difference as part of a small, dynamic and dedicated charity. Working closely with Bliss’ senior management team and managing the relationship with our fundraising consultants, you’ll work with a high degree of autonomy to strengthen and grow our support from trusts and foundations.

The ideal candidate will be able to demonstrate the following skills and experience: 

· Proven experience of writing bids to successfully secure five- or six-figure and multi-year grants.

· Excellent relationship management skills; the ability to quickly build trusting relationships with funders, partners and colleagues of all levels.

· Exceptional writing skills with the ability to translate complex information into clear, compelling cases for support.

· Influencing skills, including demonstrable experience of effectively working with senior colleagues and/or external stakeholders.

For more details, please view the job description attached to this advert

How to Apply

Interested applicants are requested to submit the following documents

• Your CV (please ensure this does not include your age, gender or any other personal characteristics)
• Supporting statement explaining how you meet the criteria in the person specification. This should address the essential points of the person specification and is expected to be no more than 1000-1500 words long

This information is used when shortlisting candidates for interview.

Recruitment Timeline 

• The deadline for applications is 9am on Monday 17 June
• First round interviews will be held virtually (via zoom) between Monday 24 June and Thursday 27 June, with second interviews in person at our London Bridge office.

It is Bliss’ policy not to contact applicants who have not been invited for an interview so if you have not heard from us three weeks after the closing deadline, you should assume that your application has been unsuccessful. 

Job Title:    Financial Controller

Location:    Hemel Hempstead

Salary: Circa £40k pro rata. DBS checks are required.

Job Type: Part Time, Permanent. 22.5 hours per week (Office days 2, 1 day choice of homebased or office)

About us: Playskill is an award-winning specialist early intervention charity supporting pre-school children with physical disabilities and delays, and their families, in Hertfordshire. We are the only charity providing this type of support, free of charge, in the county.

Since 2006, our highly qualified and experienced team has supported over 440 physically disabled children and their families to access specialist therapy, advice and support, with the end goal of supporting the children to reach personal development milestones and to achieve better life outcomes.

About the role:

Skills and Experience Required:

· Previous experience as a Financial Controller in a similar role

· Experience in preparing monthly management accounts and year-end accounts for

  audit

· Solid knowledge of financial and accounting procedures

· Excellent organisational skills, able to prioritise and manage work to deadlines.

· A team player, proactive in supporting and communicating with finance and non-

  finance colleagues

· Part-qualified from a recognised accountancy body

· Experience with Xero

· Experience in overseeing payroll processes

What we can offer you:

The role is for 3 days per week, we will require you to be office based (Hemel Hempstead) on a Tuesday and Wednesday with the third day worked flexibly/remotely. You will be part of a supportive Senior Management Team helping to drive growth as we plan for the next 5 years of our development.

Benefits:

· Wellbeing support

· Supportive colleagues

· Pension

Diversity statement:

Playskill is an equal opportunities employer and has a high number of team with caring responsibilities and is keen to encourage applicants from a diverse number of backgrounds.

Safeguarding statement: 

Playskill is committed to the safeguarding and welfare of all children and young people. We expect all staff to share this commitment. Playskill has a full safeguarding policy and expects all staff to undergo safeguarding training.

Deadline for applications:  9am, Thursday 13th June 2024.
Interview date: Thursday 20th June 2024.

Interview location: Hemel Hempstead

 
Reg Charity no 1198233 (formerly 1122745). Funded by The National Lottery Community Fund.in

One in seven babies is born premature or sick and needing care on a neonatal unit – this isn’t what most parents expect for their baby. Join the leading national charity dedicated to supporting babies, families and NHS staff at this critical time.

Role Summary 

Bliss is the UK’s leading national charity for babies born premature or sick, and we are looking for a skilled Partnerships Programme Lead to join our enthusiastic and passionate Fundraising team. You will bring your skills in strategic planning, account management, new business, and negotiation to deepen our engagement with a range of corporate partners.

This is a fantastic opportunity for someone to take a leadership role within our fundraising team, supporting our ambition to grow our income over the coming years to have a greater impact for babies and families.

Role Details 

This is an excellent opportunity for someone with proven experience in partnerships to make a real difference as part of a small, dynamic and dedicated charity. Working closely with Bliss’ senior management team, you’ll work with a high degree of autonomy to strengthen our support from existing partners and secure new mutually beneficial relationships.

The ideal candidate will be able to demonstrate the following skills and experience: 

· Strong working knowledge of all types of fundraising partnerships, including sponsorship, cause-related marketing, and Charity of the Year.

· Excellent account management skills, with proven experience managing five- or six-figure partnerships.

· Proven experience securing new partners at five- or six-figure levels.

· Strong commercial acumen: the ability to understand other organisations’ commercial objectives and build mutually beneficial agreements that deliver value for Bliss.

· Influencing and leadership skills, including demonstrable experience of effectively working with senior colleagues and external stakeholders.

How to apply  

Interested applicants are requested to submit the following documents 

· Your CV (please ensure this does not include your age, gender or any other personal characteristics) 

· Supporting statement explaining how you meet the criteria in the person specification. This should address the essential points of the person specification and is expected to be no more than 1000-1500 words

This information is used when shortlisting candidates for interview. 

Recruitment Timeline 

• The deadline for applications is 9am on Monday 17 June
• First round interviews will be held virtually (via zoom) between Monday 24 June and Thursday 27 June, with second interviews in person at our London Bridge office.

It is Bliss’ policy not to contact applicants who have not been invited for an interview so if you have not heard from us three weeks after the closing deadline, you should assume that your application has been unsuccessful

At Ham & Petersham SOS, we are devoted to improving the lives of older and disabled people in Ham & Petersham, Richmond upon Thames. We are seeking a Manager, to work part-time with flexible hours, to help us create joy, support, and companionship for those we serve. 

As a self-starter, you will have excellent communication skills, both verbal and written, as well as good IT skills including website management. This will enable you to manage all aspects of running our charity, aided by a small support staff. You will lead a compassionate team of volunteers, drive impactful programmes, and foster a sense of community. You will be responsible for grant applications and fund-raising to sustain and develop the work of H&PSOS. You will be supported by an active and engaged Board of Trustees. 

Position: Manager

Responsible to: Board of Trustees

Location: The Woodville Centre, Woodville Road, Ham, Richmond, TW10 7QW. Some local meetings, and visits off-site

Hours: 25-28 hours per week. Flexible.

Salary: £35,500–£38,000 per annum, depending on experience

How to apply: Please apply by sending your CV, and an accompanying letter, to illustrate how you meet the person specification, to our conctact email address or via CharityJob.

Closing date: Monday 10th June 2024

Please note, we’re actively reviewing applications and interviews will be held on a rolling basis. The ad may close early if a successful candidate is found.

 

Individual Giving Manager
£38,000-40,000 per annum
35 hours per week
Permanent role
Mixed home/office working, c. 1 day per month at our Godalming office, plus a requirement to travel for events

What you'll do:

As the Individual Giving Manager, you'll execute the agreed strategy for soliciting cash gifts from individual donors. Crafting compelling narratives showcasing the impact of their contributions will be central to your role. Here's what you'll be up to:

· Strategic Fundraising: Develop and implement overarching strategies to secure cash donations from individual donors. Drive income and repeat gifts to meet annual budget goals, utilising your expertise in direct mail.

· Supporter Engagement: Understand our supporters inside out, advocating for their interests and inspiring them to engage and donate. Foster repeat giving from existing warm supporters, action takers and social media followers.

· Campaign Management: Take charge of managing and expanding our raffle, merchandising, and fundraising appeals both offline and online. Execute a dynamic schedule of fundraising campaigns to prompt financial donations and boost average donation values.

Who you are:

· Proven experience in designing and delivering offline and online fundraising campaigns

· Strong project management and copywriting skills.

· Excellent interpersonal and communication skills.

· Working knowledge of data analysis and performance metrics

Join Us:

We understand the importance of a healthy work-life balance, enjoy flexible working arrangements, including options for compressed hours and remote work from day one. With 28 days of annual leave, plus public holidays, and a generous employer contribution of eight percent towards your pension scheme, we prioritise your well-being. Additionally, our benefits package includes discounts on shopping, electronics, hospitality and leisure. Find out more about working at the League.

Ready to make a real difference? Don't wait - apply now! We're looking to fill this position quickly and will be reviewing applications on a rolling basis. Together, we can redefine what is acceptable and create a better world for animals.

Just Like Us is the LGBT+ young people’s charity and works with thousands of schools and young people across the UK through its programmes.

Our Education Programmes are focused on engaging primary schools, secondary schools and sixth form colleges across the UK to take part in our programmes and ensure LGBT+ young people can thrive. Just Like Us has already worked with thousands of schools and gained recognition for our Growing up LGBT+ report (2020) and our Positive Futures report (2023). By 2025, we aim to reach more than 60,000 school pupils annually through our programmes. 

This role is critical to the delivery of this mission and will support the Head of Education Programmes to meet the needs of our several thousand-strong school network so that we can reach even more LGBT+ young people across the UK. This role will be working across School Diversity Week and the Pride Groups programme. 

This role is an entry-level position and will provide the successful candidate with a strong foundation for a career in the voluntary sector. We are looking for someone who is eager to learn, with strong organisational and administrative skills, and good communication skills to join a friendly, driven Programmes Team. 

We are very keen to hear from underrepresented voices, particularly trans and non-binary, Black and/or PoC candidates.

Please see the application pack for more details and how to apply.

Job description

Programme delivery:

• Support the Programmes Team to deliver our programmes, including Pride Groups, School Talks and School Diversity Week 
• Manage the administration of Education Programmes 
• Act as a first point of contact for schools on our programmes, answering questions, sharing new resources and encouraging participation. This includes engaging with new schools to increase our networks and managing a busy inbox 
• Engage new schools to increase our networks, including representing the charity at conferences and events 
• Maintain good relationships with school contacts, lead on liaising with school staff to confirm bookings, monitoring invoices, membership and renewals
• Work collaboratively across teams to manage logistics and ensure the smooth running of Just Like Us programmes throughout the academic year. 
• Support the delivery of our education programmes, including delivering talks, and training for teachers and other education stakeholders on LGBT+ issues
• Support with the creation and development of education resources 
• Assist the monitoring and evaluation of programmes by distributing surveys, collecting case studies and providing analysis of data obtained to evidence our impact
• Support our marketing and communication initiatives, writing emails and monitoring open rates
• Assist with the maintenance of our online portals of resources for school staff and the online school staff networks 
• Support programme effectiveness by streamlining internal workflows and procedures 

Cross-team working

• Collaborate with colleagues in our Communications, Development and Education to deliver our charitable purpose 
• Diversity, Equity, and Inclusion (DEI) Initiatives: Champion diversity, equity, and inclusion initiatives within the charity, promoting a culture that embraces and celebrates individual differences.
• Alongside the senior leadership team, support the development and implementation of DEI strategies to ensure the organisation's programmes and workplace practices are inclusive and reflect the diverse communities it serves.

Safeguarding is a collective responsibility and all employees, volunteers, and stakeholders are expected to actively contribute to creating a safe and supportive environment for children, young people, staff, adults at risk and programme participants.

The listed role responsibilities are not exhaustive and employees may be required to take on additional tasks related to other organisational needs as and when necessary.

Applicants must have the right to live and work in the UK.

Please see the application pack for more details and how to apply.

About The Role

Closing date: 6th June
Interview date: 10th June
Contract: This is a fixed term contract opportunity for 12 months, covering maternity.
 
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
 
We are looking for an inspiring storyteller, digital innovator and cross organisation relationship builder.  This role forms part of an award winning, collaborative Internal Communications and Engagement team that is focused on creating an inspiring workplace through communications. 

It’s a varied role – from storytelling and innovation through to channel management and events. Building strong, trusted relationships across the org is an essential skill to help build a connection to cause and make sure colleagues across the organisation have what they need to experience the impact of their work and really getting to understand the organisation and the most effective ways to communicate.
 
Stimulating conversations, championing employee voice and creating a culture of open and transparent communication are all part of this role. We are keen to have someone who will champion and advocate the Society's core values (determined to make a difference, trusted experts, better together and compassionate) in everything they do to help those affected by dementia! This is an exciting time to be part of the Society as we deliver our Help and Hope strategy and strive to make dementia the priority it needs to be. It’s a varied role with scope to get involved in a wide range of programmes and campaigns; curating and creating content to support them.
 
About you

- Be a real team player with a curiosity to understand our Society, how people communicate and like to be communicated with. Y
- Be driven and keen to understand the impact of the communications that you are sharing and a key enabler of fostering inspiring storytelling across the organisation.
- You’ll be someone who’s approach is rooted in thinking through how can we iterate this to make it better? You’ll help shape a culture of belonging and strive to make our communications as inclusive as they can be.
- You’ll be excited by the opportunity of exploring new ways to communicate and engage and sit within a wider culture and engagement team who know the power of great communications to effect impactful outcomes for those living with dementia.

You’ll have the opportunity and time to develop ideas when leading on key projects and campaigns throughout the year, working in collaboration with other teams across the organisation.
 
Person Specification

- Verbal and written communication skills to liaise with a diverse range of stakeholders.
- Excellent IT skills and extensive experience/knowledge on using Microsoft packages.
- Work collaboratively and be able to prioritise your workload effectively.
- Strong analytical and interpretation skills.
- Excellent organisational skills and great attention to detail.
- Advocate for Alzheimer’s Society, demonstrating passion and resilience to make a difference.
- Be a self-starter and incredibly motivated.

About Alzheimer's Society
At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.
Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.

About the role 

This is an exciting new post in the Communications Team at Glass Door. Reporting to the Head of Communications, this role will support the delivery of a new paid & organic digital marketing strategy, working closely & collaboratively with both the Comms & Fundraising Teams, as well as co-lead on the delivery of a new website. 

Through this role, we will ensure that all our existing supporters are actively communicated with and that we are regularly engaging with a range of new supporters through a unique & tailored approach.

What you will do as part of our team 

Marketing:  

• Work with all internal stakeholders to develop digital marketing campaigns across paid, earned and owned channels delivering against KPI’s for income, campaigning and brand awareness. 

• Co-manage delivery of multiple/ congruent campaigns, appeals & events to attract & engage new supporters - often working alongside key members of other teams including fundraising, operations and advocacy teams. 

• Co-lead on the project management & delivery of a new website

• Work collaboratively with the Digital Comms Officer to ensure all content is optimised for multiple purpose/platforms and in line with our brand guidelines 

• Contribute creative ideas to generate content for campaigns, news stories, blogs and social media 

• Oversee development and delivery of quarterly e-newsletters. Assist colleagues with their email marketing to ensure on brand and in line with overall digital calendar 

• Work closely with the Individual Giving Officer to run email marketing campaigns - including audience specific segmented email journeys

• Work closely with the Community & Corporate fundraising colleagues to ensure content and digital journeys are meeting their needs through an integrated marketing approach

Monitor impact 

• Monitor the impact of paid & organic marketing campaigns to report on key KPI’s and metrics. Using tools within social media platforms and Google analytics. 

• Work closely & collaboratively with the Digital Comms Officer to ensure all conversions of paid promotion are tracked effectively & efficiently 

• Analyse marketing journeys for collaborative Fundraising deliverables – including campaigns & appeals and create monthly reports to share success of conversions 

• Lead on the moderation and tracking of website usage 

• Lead on the evaluation of social media and online reach, create monthly reports, and assist with evaluating the effectiveness of campaigns & appeals 

• Lead on the monitoring and track Google ads & analytics 

• Monitor and follow trends within digital and innovation to improve the organisation’s digital presence and activities 

Strategy 

• Support the creation & delivery of the digital audit of GD web & socials 

• Support the creation & delivery of the GD Communications Strategy – specifically the digital marketing strategy 

• Support the Fundraising Team’s strategic promotion objectives of campaigns, appeals & challenge events

Other

• Attend and participate in relevant team meetings, and other ad hoc meetings when necessary 

• Undertake other ad hoc tasks as directed, such as assistance on Glass Door events and fundraising & challenge events 

• Carry out the functions of the post with proper regard to Glass Door’s Equal Opportunities Policy 

Recovery Navigator

Job Type Full Time

Location Northumberland, Based at either NE24 or NE63

Salary £24,020 - £30,790

Hours: Monday - Friday

The Role

Humankind are excited to offer an opportunity for a Peripatetic Recovery Navigator to join their Northumberland Recovery Partnership Team.

Key Responsibilities

This is a dynamic and rewarding role where you will:

· Creating, implementing, and reviewing ongoing recovery and treatment plans.

· Facilitate and promote the progression of individuals from initial engagement into structured treatment.

· Contribute to reducing substance-related harm to individuals and the wider community.

· Collaborate closely with key partners and colleagues to achieve the best health and wellbeing outcomes for individuals.

· Have Excellent boundaries and ability to apply ‘co-production’ principles to any stage of treatment and recovery.

· Be Able to think creatively about treatment options, changes and transitions in the context of a multi-disciplinary and multi-agency approach.

· Encourage service users to become involved in the service and in service user forums in Calderdale that will enhance their experience and increase a sense of belonging.

Skills and Qualifications

· NVQ Level 3 in Health & Social Care (or above or equivalent) or willing to work towards this in post.

· Proficient in Microsoft Office programmes

· Understanding of and ability to implement interventions, including brief interventions MI, PSIs, CBT and ITEP.

· Experience of working with carers and families

Benefits

· Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years’ service)

· Annual leave purchase scheme

· Enhanced occupational sick pay

· Enhanced employer contribution to your workplace pension

· Death in service benefit

· Free Will writing

· Eyecare vouchers

· Blue light card discount

· Fantastic learning and development opportunities, including free training courses

· Work-life balance- flexible working and family friendly policies

· Happy, Healthy You! – our wellbeing offers for our workforce

· Employee Assist Programme and Humankind Support Networks

To Apply

If you feel you are a suitable candidate and would like to work for this reputable organisation, please click apply to be redirected to their website where you can complete your application.

We value unique perspectives and experiences that everyone can bring, and fully understand the strength in diversity and inclusion. We encourage applications from all backgrounds, regardless of race, gender, religion, gender identity, sexual orientation, national origin, or disability. If you have a genuine passion for working for us, we want to hear for you. We also welcome applications from people with lived experience with substance use.

Debtline Advisers (National Debtline) 

Birmingham (Hybrid) 

Salary: £35,189 Per annum (inclusive of shift allowance) plus pension, 37 days annual leave and great benefits 

Closing date for applications is 12pm on Friday 7th June 2024. 

Telephone interviews will commence 3rd June 2024. 

Formal interviews to take place at our Birmingham office from w/c 17th June 2024. 

Can you help people through the cost of living crisis? 

 
Our client are looking for exceptional new colleagues to become debt advisers, to provide free debt advice to people contacting our National Debtline service by telephone and webchat. If you are self-motivated, have high resilience, are empathetic, have outstanding customer-focused communication skills and you want to help people through the cost-of-living crisis and beyond, then the Debt Adviser is the role for you. 

Our clients Debtline is an award-winning free debt advice service, an independent charity founded in 1991 to help people across the UK to tackle their debts and manage their money with confidence. 

As a debt adviser you will provide advice, support, and money management help to people struggling with problem debt. This will include helping callers to form a budget, prioritise their debts and identify possible solutions, in compliance with Financial Conduct Authority (FCA) regulations. You will be required to think and work out solutions for the client. 

This is a role for resilient candidates who are consistent in approach and can demonstrate that they are able to deal with subjects that can be highly emotive and sensitive. Training and assessments are intense and there is a requirement to manage your own development during and outside working hours to stay up to date with new legislation in this arena. You will need initiative to research some of the finer technical points of debt advice. The calls they receive and productivity targets you need to achieve are challenging and you will be dealing with vulnerable clients daily who may be experiencing poor mental health or at risk of suicide. 

Skill Requirements 

• You will be an articulate communicator with the resilience to deal with a variety of callers, some of whom may be distressed or have suicidal thoughts, and you’ll balance this with empathy and the ability to build trust. 

• You will have ideally worked in a busy, target-driven environment before 

• Proven experience in a telephony customer service role and giving telephone advice 

• Ability to effectively manage a significant number of calls per day 

• Strong administration skills, with the ability to plan and organise time and manage workload effectively ensuring deadlines are met. 

• Ability to fact find, problem solve and quickly analyse complex situations to find the best solution. 

• Possess a high level of IT proficiency, including Word, Excel, Outlook, Zoom, Teams, navigating around CRM databases 

• A reasonable fast typing speed 

• Excellent attention to detail 

• Non-judgemental and empathetic attitude towards people in debt. Able to deal compassionately with challenging situations. 

• Highly resilient, with the ability to work under pressure, whilst meeting productivity and quality targets. 

The role will commence 2nd September 2024. If you believe you can make a difference and want to be part of their great team, please click apply. 

You must be able to work a shift pattern between our service hours of 9.00am – 8.00pm with a one in five Saturday working rota (9.30 am – 1.00 pm). Shifts and Saturday work are subject to review and change. 

They offer full training and extensive support. Working hours during the initial training period will be 9am to 5pm, with the majority being mandatory on-site training days at our newly refurbished offices in Birmingham. After training you will move either to office / hybrid working - your choice.

You must be able to commit to training full time for the first 18-20 weeks of employment.

The role will commence in March 2024. If you believe you can make a difference and want to be part of our clients great team, please click apply. 

This is an extremely rewarding role in a friendly, informal, and supportive environment with excellent salary and benefits. 

• 29 days annual leave plus bank holidays 

• A contributory pension scheme 

• Generous Life Insurance 

• Healthcare cash plan 

• Free on-site gym 

• Enhanced maternity pay 

• Long service awards 

• Hybrid working arrangement – one day in the office and the rest of the week at home 

Our client take diversity seriously and are committed to making diversity and inclusion a part of everything they do. They strive to create a workplace that reflects the communities they serve, and their vision is to be a place where everyone feels welcome and empowered to bring their authentic selves to work and make the Trust an employer of choice. 

Our client will only use the data you supply to them in CVs or application forms for recruitment purposes. This data will be held for twelve months. For further information please refer to their Privacy Notice for Job Applicants, available on the vacancies page of their website. 

Our client are committed to working in an equitable, diverse and inclusive environment and welcome applications from all backgrounds. Tehy use a blind recruitment system which hides your personal details such as name, address, gender, ethnicity, sexual orientation, educational institution to ensure all candidates are on a level playing field. Personal details will only be revealed once the application has been shortlisted. 

Footwork is a small but ambitious charity with an established reputation in global health networks and partnerships. The main purpose of the role is to oversee and coordinate overall delivery of Footwork’s five-year strategy and to take a leadership role in maximizing fundraising opportunities.

The Resource Mobilisation and Strategy Manager will be based at the University of Sussex and responsible for maintaining and growing links with a wide variety of stakeholders, including national governments, international NGOs, and funders. The post holder will also manage and coordinate Footwork’s governance, including primarily the convening of the Footwork Advisory Board and Technical Committee, and providing input to and coordinating relevant outputs and actions from these bodies as required. The role offers an opportunity to have a key role in developing and shaping Footwork’s profile and impact at an exciting time. 

“Providing free, independent, confidential and impartial advice”

Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns. 

The role will assist in providing a quality service to clients through face to face, telephone and digital gateway assessment by supplying accurate, personalised, relevant information and guidance. You must have:

• Recent experience of undertaking the role of Gateway Assessor or of providing information, advice and guidance to the public either through face to face, telephone and emails including experience of exploring clients’ problems and identifying appropriate next steps.
• An understanding of the main enquiry issues involved in assessing clients' problems
• Experience of using interpersonal skills, including sensitive listening and questioning skills to understand the needs of others, especially in the context of telephony
• To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies

In return, we can offer you a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% of gross salary, an Employee Assistance Programme and training and development opportunities to continue your professional development.

Closing date: 9.00 am Wednesday 5th June 2024

Interviews will take place on: Monday 10th June 2024

Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

Post: Senior Marketing and Communications Manager (Women Only)

Contract: Full-time (permanent contract, subject to funding, flexible working available)

Location: Liverpool

Salary: £34,500 per annum

Responsible to: Chief Executive Officer

Overview

Are you passionate about making a difference and ready for the next step in your marketing career? Join Savera UK as the Senior Marketing and Communications Manager, where you will play a pivotal role in the development and execution of all marketing activities and communications efforts – a leading charity dedicated to ending ‘honour’-based abuse (HBA) and culturally specific harmful practices.

This is a diverse and dynamic role, where you will be dealing with complex and sensitive subject matter. You will be expected to build on your existing knowledge of or passion for human rights by proactively developing a deep awareness of the multi-layered, and ever-changing nature of our work.

You will be part of a small and very supportive, highly expert, and effective team, who work at pace without compromising on quality or attention to detail.

You will also become the custodian of our carefully developed brand, which possesses qualities of authenticity, power, and challenge.

You’ll have the opportunity to build brand awareness, market services, increase revenue, support fundraising, develop campaigns that influence policy, and help to effectively communicate our impact.

This is an exciting time to join Savera UK as they embark on a journey to amplify their message and drive change.

An occupational requirement under Schedule 9 (part 1) of the Equality Act 2010, the post holder must be female under the Sex Discrimination Act, 1975 Part 7 to meet the needs of the majority of Savera UK’s service users.

Savera UK encourages individuals from any community to apply, in particular those from underrepresented groups. In order to be appointed to this post, please note that a Disclosure & Barring Service check (DBS) will be required for this post, alongside an up-to-date reference.

Savera UK is an Equal Opportunities employer.

* Location: The post holder location will be Liverpool based but will also need to work where relevant/required including traveling. Therefore a full, clean driving licence, and use of own car is essential, and mileage would be reimbursed

Please note that due to the nature of Savera UK’s work and for security purposes, they do not disclose the location of the post until the successful candidate is appointed. However, we can confirm that their registered head office is around 30 minutes’ walk or 15/20 minutes by car/public transport from where this role will be based.

How to apply

Job Description & Job Specification and Equal Opportunities Monitoring Form can be downloaded directly from our website. Savera UK will consider applications from candidates who have comparable qualifications and experience for the role advertised.

Applications that don’t include a covering letter, as specified, will be automatically rejected.

Following receiving your CV and covering letter, Savera UK may ask you to complete a further application form, to help us gather further information. Ensure your covering letter is clearly relates to the essential specification required for the role, as detailed in the job description

Closing date for applications: 5pm 5th June 2024

The recruitment process will be in two stages. If you are shortlisted, Savera UK will be in contact to arrange an informal 20-minute chat about the role and your interest in it. Savera UK will then invite candidates who progress to the second stage to an in-person interview, which will comprise competency questions and a task on which they will be asked to present back to the interview panel. Candidates will be provided with information for the task, for which they will have two weeks to prepare. There will be opportunity for one set of questions/clarifications about the task.

In-person interviews are expected to take place in w/c 17th June 2024. Please inform Savera UK, when you apply, if there are any dates in that week that you can/cannot attend.

All applications will be treated in strictest confidence.

Individual Giving Officer – Acquisition

Be there when it matters.

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.

Do you have Individual Giving experience, particularly in Lottery, Regular Giving or cash recruitment?

If so, Sue Ryder has a fantastic opportunity to be our new Individual Giving Officer – Acquisition, helping to deliver the acquisition programme across Individual Giving, Regular Giving and Lottery at Sue Ryder.

Reporting to the Individual Giving Acquisition Manager you will work as part of the Individual Giving Team, recruiting new donors and maximising income across a variety of direct marketing campaigns and activities, supporting on a variety of projects across Individual Giving; including Face to Face, direct mail, email, digital, and telephone campaigns, including work on the national fundraising Lottery.

The successful candidate will be expected to attend our Euston office once a week, although there is some flexibility around this for the right candidate.

Key Knowledge and Experience

• Experience of managing external agency relationships

• Experience of working with databases - Raisers Edge

• Good working knowledge of Microsoft Office packages including advanced Excel experience

• Excellent interpersonal skills

• Experience of managing third party supplier relationships

• Experience of developing compelling marketing materials and copy for print, web and social media

Key Responsibilities:

• Planning and delivery of multi-channel direct, telemarketing and digital marketing campaigns; to include briefing in new products, managing timings, campaign budgets, collating feedback and approval from key stakeholders, liaising with suppliers and ensuring materials are compliant and on-brand

• Work with the Individual Giving Acquisition Manager to forecast income and expenditure for campaigns and ensure spend remains within budget.

• Manage all aspects of effective and inspiring welcome Journeys. Reviewing data, cancellations and implementing communications to reduce attrition accordingly

• Responsible for Acquisition telemarketing campaigns, including delivery of fundraiser training, campaign briefing, day to day agency management and overseeing compliance

Competitive Benefits Package

• 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time), - Company pension scheme

• EAP support scheme

• Staff discount with thousands of retailers

• Enhanced maternity, paternity and adoption pay

• and lots more. Please visit our careers website for the full list.

Closing date: 9 June 2024

Interview date: 19 & 20 June

We aim to give all candidates the opportunity to perform at their best during our recruitment process. Please let us know if you require any adjustments at any stage by contacting us.

If you want more than just a job, we want you.

Join the team and be there when it matters.