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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a Service Manager to lead a high-performing countywide service supporting individuals with multiple and complex needs across Essex. In this key leadership role, you will oversee day-to-day service delivery, support and develop a skilled team, and work closely with commissioners and partners to deliver high-quality, evidence-based services that empower people to make and sustain positive change.
Are you looking for an exciting and challenging opportunity that makes a difference?
We have an exciting opportunity for a dynamic and motivated Service Manager to lead a team to provide high quality services for individuals with multiple and complex needs. This can include mental health difficulties, problematic substance use, learning difficulties or any other need if left unmet is likely to increase the risk of reoffending. The support offered includes signposting, onward referrals, liaison with other professionals, advocating on people’s behalf as well as accompanying people to services.
As a Service Manager you will be responsible for the day to day running of a highly performing, County Wide service that makes a tangible difference to the lives of those it works with. You will lead a team to develop evidence-based services aimed at empowering people to make and sustain positive change. You will have strategic oversight of the service and will liaise directly with the commissioners and partners across Essex to ensure the highest possible standards of services.
About you
To join us a Service Manager you will need:
- Experience of managing staff
- An understanding of the complex issues presented by individuals who use the service.
- The ability to build effective working relationships with other professionals (health providers, the police, youth services, mental health & substance use organisations) and to maintain the excellent reputation of Phoenix Futures across Essex and beyond.
- Experience of working with people within a health/criminal justice/substance use or similar field
- The ability to report performance data and information to managers and commissioners
- The ability to be innovative and flexible to meet the needs of the service
- Determined, with a drive to succeed and a willingness to learn
- Passionate and enthusiastic about making a real difference to the lives of people we support
- To be proficient in the use of Microsoft Outlook and Word and be familiar with database management systems
- Excellent communication skills, both written and verbal
So, if you’re seeking your next challenge as a Service Manager, please get in touch or apply today.
Your Rewards
- Starting salary of £30,500 per annum, pro rata. with opportunity to access potential yearly salary increments subject to appraisal, meaning potential salary increase up to £36,000 per annum, pro rata.
- Committed to providing a Real Living Wage for you, through accreditation with the Living Wage Foundation
- 25 days’ annual leave plus Bank Holidays (increasing each year to a maximum of 30 days)
- Benefits including season ticket loan, pension scheme and life assurance
- Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities
- Continuous training and career development via PXL our dedicated learning management system
- Access to a 24/7 Employee Assistance programme including telephone and online access
- A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better.
- We’ll ensure you get all the support you need to thrive and succeed in your role and find your place amongst our incredible and collaborative team.
About Phoenix Futures
Phoenix Futures Group is a charity with over 50 years’ experience and a leading provider of drug and alcohol treatment. We use our expertise to support people in their personal recovery and to improve their lives. We are dedicated to advocating for people who are often overlooked and stigmatised, to ensure they have a fair chance to lead healthy and fulfilling lives. Our aim is for everyone to be able to achieve their potential for themselves, their families and communities.
We encourage and welcome applications from people of all backgrounds and believe it is important to include people with lived experience to ensure the needs of the people we support are represented. We are committed to creating an inclusive working environment where everyone is free to be themselves and we ensure equity of opportunity.
Our managers and leaders are guided by a shared set of qualities that shape how we work with colleagues, partners and the people we support. These are: BRAVE, HONEST, VISIBLE, VISIONARY, NURTURING and COLLABORATIVE. These qualities underpin our approach to inclusive leadership, accountability and compassionate practice across Phoenix Futures and support the development of a value aligned culture.
Interview Process
We want you to feel comfortable to be your best during the interview process, so that you can get to know Phoenix and we can get to know you. All details will be provided in advance so that you can feel adequately prepared, and we can support you with reasonable adjustments as required.
Please note, we will be assessing applications as they are submitted and may close this role should we find sufficient applicants with which to make our shortlist. As such, we would advise applying as soon as possible to avoid disappointment.
We use our expertise to support people in their personal recovery and to improve their lives.

Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Friendly Trust is seeking a Financial Case Officer to join our team. This role offers an opportunity to make a tangible difference by supporting vulnerable people to manage their financial affairs and access their rights.
The postholder will manage a varied caseload, providing advice, financial administration, and ongoing support to Service Users and their families. This includes working with welfare benefits, budgeting, and acting as a DWP corporate appointee where appropriate.
Key responsibilities include:
- Delivering person-centred advice on welfare benefits, financial management, and related matters
- Managing Service Users’ day-to-day finances, including budgeting and expenditure monitoring
- Developing and reviewing individual money management plans
- Maintaining accurate records in line with legal and regulatory requirements
- Building effective relationships with Service Users, families, and partner agencies
- Ensuring compliance with relevant legislation, including the Mental Capacity Act 2005
About you
You will bring:
- Experience in social care, advocacy, or a related field
- Experience supporting disabled people, individuals with mental health needs, or vulnerable adults
- Knowledge of welfare benefits and relevant legislation
- Strong organisational, communication, and case management skills
- Experience of financial administration and record-keeping
- A full driving licence and access to a car
About us
The Friendly Trust is a Wales-based charity providing specialist advice, financial administration, and support to people who may lack capacity and those planning for the future. We are committed to promoting independence, protecting rights, and delivering high-quality, person-centred services.
What we offer
- A supportive, values-driven working environment
- Opportunities for professional development and training
- Hybrid and flexible working (subject to probation)
- Generous leave entitlement and wellbeing support
Closing date: 9am, 12th October 2026
Interviews: Week commencing 19th October 2026
Additional information
The Friendly Trust is committed to equality of opportunity and safeguarding. All appointments are subject to satisfactory references and an Enhanced DBS check.
The client requests no contact from agencies or media sales.
About the Role
We are seeking an experienced and highly organised Executive Assistant to provide dedicated support to the President and Chief Executive Officer (CEO).
This is a pivotal role at the heart of the College, providing confidential, high-level executive support that enables the President and CEO to focus on leading the College and delivering its strategic priorities. You will be a trusted partner, managing complex schedules, coordinating key activities, and acting as a central point of contact for a diverse range of internal and external stakeholders.
Key tasks and responsibilities include (but are not limited to):
- Managing complex diaries, meetings, travel arrangements, and competing priorities on behalf of the President and CEO.
- Coordinating correspondence and communications, ensuring timely responses and effective stakeholder engagement.
- Preparing agendas, briefing papers, presentations, reports and other documentation to support meetings and decision-making.
- Monitoring actions and commitments, ensuring follow-up and completion within agreed timescales.
- Building strong relationships with senior leaders, members and external partners.
- Providing high-quality secretariat and administrative support for leadership meetings, governance activities and key projects.
- Identifying opportunities to improve processes, systems and ways of working to enhance efficiency and effectiveness.
- Upholding the highest standards of professionalism, discretion, and confidentiality at all times.
About You
You will be an experienced Executive Assistant, Personal Assistant, or Senior Administrator with a proven track record of providing high-quality support to senior leaders in busy, fast-paced and demanding environments.
Highly organised and adaptable, you will be skilled at managing competing priorities, coordinating complex workloads, and maintaining exceptional attention to detail. You will be a confident communicator who can build effective relationships with a wide range of stakeholders, handle sensitive and confidential information with discretion, and take a proactive, solution-focused approach to your work.
Strong proficiency in Microsoft Office applications, including Outlook, Word, Excel, PowerPoint, and Teams, together with the ability to quickly learn new systems, is essential.
The Package
This is a full-time, permanent position with a competitive employee benefits package, which includes (but is not limited to):
- 26 days of annual leave, plus bank holiday
- 1 additional paid day of leave for the purpose of celebrating your birthday
- Healthcare support through Benenden Health
- Up to 12% pension contribution
- Hybrid and flexible working
- Wellbeing hour once a week
- Cycle to work and employee discounts schemes
- Training and development opportunities
- Access to Mental Health First Aiders and Employee Assistance Programmes
About the College
The Royal College of Anaesthetists (RCoA) is the professional body responsible for the specialty throughout the UK. We are the third largest medical royal college in the UK by membership. With a combined membership of more than 24,000 Fellows and Members, we ensure the quality of patient care by safeguarding standards in the three specialties of anaesthesia, intensive care and pain medicine.
At RCoA equality, diversity and inclusion is an integral part of our culture so it is important to us that this is reflected in everything that we do. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status, or parental responsibilities to ensure we actively embrace an inclusive and representative culture that encourages, supports and celebrates our differences.
Please note that the closing date may be brought forward should we receive a high volume of suitable applications.
Due to the volume of applications received, we are unable to provide individual feedback to external candidates. Only shortlisted applicants will be contacted following the closing date.
Applicants must have the right to work in the UK and be resident in the UK at the time of application.
No agencies please.
In your cover letter (maximum 500 words), please tell us:
• why you are interested in this role;
• an example of supporting a senior leader through competing priorities; and
• what attracts you to working for the Royal College of Anaesthetists.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking an exceptional advocate with a policy, legal or related digital rights campaigning background to work with us furthering privacy and civil liberties in the UK at one of the UK’s leading rights NGOs. Initially, this role will be principally challenging facial recognition surveillance and scrutinising police surveillance/AI powers.
The right Senior Advocacy Officer will help us to lobby UK Parliament to further privacy and wider rights at a critical time – when a legal framework on police use of facial recognition is very soon to be introduced, and police are expanding their use of AI and new surveillance technologies. You’ll build on your strong experience to be a credible and proactive lobbyist in Parliament, write expert briefings and be confident meeting parliamentarians, take a leading role liaising with policy stakeholders, advise on strategic litigation, be a leading advocate in the press and the public forum, develop policy positions on key issues, and help drive our public campaigns for change.
About you
You’ll have 3+ years experience in a legal or policy capacity, or in a comparable advocacy environment that relied on your expertise on technology and rights issues – ideally involving facial recognition. You’ll have a strong track record of advocacy success.
You’ll be familiar with key litigation and policy issues in the area. You’ll also have excellent knowledge of British politics and UK parliamentary procedures and strong political contacts to match.
You’ll be at ease working on a strictly non-partisan, cross-party basis and grounding policy analysis in human rights and liberal principles.
You’ll be proactive in pitching policy, litigation and campaign ideas for the organisation to pursue within our work streams.
You’ll be an experienced spokesperson, confident undertaking live and recorded TV and radio interviews, talking to a variety of audiences and representing the organisation and our campaigns.
If you’re committed to Big Brother Watch’s mission, we’d like to hear from you.
Senior Advocacy Officer job description
Policy
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Produce policy analysis, research, briefings and reports for dissemination
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Develop strategic policy recommendations informed by expertise
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Identify and explore new and emerging policy issues in our key work areas
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Communicate complex policy issues to varied audiences, whether Parliament, the press or the public
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Build strong relationships with parliamentarians and advisors across all parties
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Identify opportunities to further our strategic aims in Parliament, through committees, parliamentary questions and other activities; as well as regional assemblies and on occasion local government
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Work with stakeholders and pursue collaborative campaigns/coalitions on key issues
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Develop Big Brother Watch’s relationships with allies across Government, legislative bodies, international organisations, and NGOs
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Draft formal correspondence, blog posts, presentations, and other documents articulating Big Brother Watch’s policy positions
Advocacy
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Identify campaigns and advocacy opportunities, and feed into campaign plans and materials
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Write articles and give quotes to press
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Give pre-recorded and live interviews for TV and radio
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Uphold Big Brother Watch’s reputational excellence in public fora
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Help manage media enquiries (our 24/7 media phone is handled on a staff rota system)
Legal
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Help co-ordinate Big Brother Watch’s strategic litigation where appropriate, liaising with external lawyers
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Manage relationships with external counsel & build strong relationships with partners
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Produce legal and policy analysis and identify strategic litigation opportunities
Person specification
Essential
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Min. 3+ years experience in a similar role
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Familiarity/expertise with domestic policy matters relating to privacy, surveillance and/or free expression
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Experience of involvement in litigation, either in a legal or campaigns capacity
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Experience working with parliamentarians and/or producing policy briefings
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Strong legal and/or policy research skills
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Excellent and persuasive communications skills
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Demonstrable experience in privacy, freedom of expression, and other rights and technology areas
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Aptitude for managing and building relationships with partner organisations, parliamentarians and other stakeholders
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Proven ability to produce high quality work under pressure
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Creativity and energy in approaching a workload consisting of large long-term projects
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Willingness to work in non-partisan environment, and ability to recruit support of MPs across all parties
Desirable
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A track record of successful advocacy experience
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Familiarity with relevant UK surveillance laws, human rights frameworks, and relevant case law
Big Brother Watch
Big Brother Watch is a UK civil liberties campaign group fighting for a free future. We’re determined to reclaim our privacy and defend freedoms at this time of enormous technological change. And we fight to win.
We’re a fiercely independent, diverse, non-partisan and non-profit group of campaigners and researchers who work to roll back the surveillance state and protect rights in Parliament, the media or the courts if we have to. We publish unique investigations and pursue powerful public campaigns to pursue real change. We work relentlessly to inform and empower the public to collectively reclaim privacy, defend our civil liberties and protect freedoms for the future.
We’re a small, dedicated and highly effective team of 8 staff and 5+ volunteers.
Big Brother Watch is a UK civil liberties campaign group fighting for a free future; to reclaim our privacy and defend freedom of speech.
The client requests no contact from agencies or media sales.
Could you help SoundCafe grow?
SoundCafe Leicester is a small, friendly and ambitious charity which gives people who are homeless, vulnerable or socially isolated a regular opportunity to sing, be creative, meet people and feel part of a community.
Our weekly sessions make a real difference to the people who attend. In 2024 we were honoured to receive the King’s Award for Voluntary Service.
We are now looking for a Part-Time Manager to help us build on that success.
What will you do?
Working with our trustees, volunteers and partner organisations, you will help SoundCafe to:
● manage and develop our weekly creative cafe;
● support and encourage our volunteers;
● build relationships with partner organisations and funders;
● identify funding opportunities and contribute to grant applications;
● help develop SoundCafe;
● liase with, and support, the professional musician who leads our choir
● ensure our activities are well organised, inclusive and responsive to the people we support; and
● keep the trustees informed and involved
It is a varied role, with plenty of opportunity to use your existing skills and to develop new ones.
What are we looking for?
We are looking for someone who is organised, approachable, capable and committed to making things happen.
You will need good communication and interpersonal skills, the ability to work independently, and experience of managing people, projects, activities or services.
Most importantly, you will need to care about what SoundCafe is trying to achieve and be comfortable working with people from a wide range of backgrounds.
You don’t need to have done everything before; just have a foundation we can work together and build on.
Experience of the charity or voluntary sector, working with vulnerable adults, volunteer management, fundraising or grant applications would be useful, but these are desirable rather than essential.
Support to develop
We know that the right person may not be the finished article.
You will be supported by an experienced and approachable Board of Trustees, with expertise including HR, employment law, finance and governance. We can provide guidance and mentoring where appropriate and help you develop your knowledge and responsibilities as you grow into the role.
What matters most to us is your ability, judgement, enthusiasm and potential.
Why join SoundCafe?
This is a rewarding position combining ’hands-on’ where you are immersed in the activities, with an important managerial role in a small charity where you can see the difference your work makes.
You will have the flexibility to shape the role around your strengths, work closely with trustees and volunteers, and help determine the next chapter of a charity which has already achieved a great deal.
If you think you could make a difference, we’d like to hear from you.
The post is approximately 50% in Leicester and the balance working from home, subject to operational requirements.
We think it’s important that you get a good understanding of our very special charity meet those who attend, see the range of activities, and hear our choir, so shortlisted candidates will be invited to attend a Session on either the 5th or 12th October interviews will be held on the afternoon of the 12th October.
Please send your CV (no longer than four pages, please) and a short covering letter explaining why SoundCafe interests you and what you could bring to the role.
Candidate information pack is available on our website.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for a Triage and Early Interventions Officer to join the team in Staffordshire, working 37.5 hours per week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
As a Triage & Early Intervention Officer, you will be the first point of contact via telephone, text or email for clients referred to our service. You will conduct comprehensive impact and risk assessments, provide immediate and short-term interventions, and ensure that each client receives tailored support that meets their individual needs.
Some travel through Staffordshire may be required.
As a Triage & Early Interventions Officer you will:
- Conduct comprehensive impact & risk assessments for clients.
- Provide tailored responses to clients' needs including information about their rights and the services available to them.
- Take incoming calls and efficiently triage to other teams including domestic abuse and children & young people
- Maintain accurate & confidential case management records.
- Work as part of a team & collaborate with statutory & voluntary agencies to address clients' needs.
About You
Ideally you will have an understanding of the impact of crime & the criminal justice system. Experience in delivering services within a statutory, voluntary, or multi-agency setting is also beneficial.
You will need:
- Strong written & verbal communication skills.
- Good time management skills.
- Competent IT skills, able to use generic systems.
- To work effectively both as part of a team & independently
- To develop & maintain partnerships with external organisations.
- The ability to undertake impact & risk assessments.
- Knowledge of safeguarding issues & legislation related to child protection & vulnerable adults.
Please note that as this post require police vetting, you must have lived in the UK for a minimum of three years prior to application.
Please see attached Job Description and Person Specification for further details.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
We're looking for a Conference and Events Administrator to help deliver high-quality events. Through excellent organisation and event coordination, you'll help create inclusive experiences that bring together our community, volunteers, supporters and colleagues.
As a Conference and Events Administrator, you'll support the planning and delivery of a varied programme of in-person, hybrid and online events. Working closely with colleagues, volunteers, suppliers and attendees, you'll ensure every event runs smoothly, from initial planning through to evaluation.
At the Motor Neurone Disease Association, we support people affected by motor neurone disease (MND), improve care and fund research. As our Conference and Events Administrator, you'll play an important role in helping us deliver events that inform, connect and inspire.
Key Responsibilities
- Provide administrative and operational support across in-person, hybrid and online events
- Manage registrations, attendee communications, enquiries and event records
- Coordinate designated meetings and events throughout the full event lifecycle
- Act as a professional point of contact for colleagues, speakers, volunteers, suppliers and attendees
- Support event-related financial administration, including purchase orders, invoices and record keeping
- Maintain accurate information across event management, CRM and organisational systems
- Coordinate travel and accommodation arrangements where required
- Support onsite event delivery, including registration and venue coordination
- Assist with the transportation, movement and set-up of event materials and equipment
- Contribute to improving event processes and stakeholder experiences
About You
Essential
- Strong organisational and administrative skills with excellent attention to detail
- Ability to effectively manage competing priorities and meeting deadlines in a busy environment
- Excellent customer service and communication skills
- Ability to work independently and take ownership of tasks
- Strong problem-solving skills and sound judgement
- Confidence using Microsoft Office and databases, CRM or event management platforms
- Commitment to creating accessible and inclusive experiences
- Ability to support the physical delivery of events, including moving materials and equipment
- Flexibility to travel and work occasional evenings, weekends and overnight stays
- Full UK driving licence and willingness to drive an Association or hire vehicle when required
Desirable
- Experience in event administration, coordination or logistics
- Experience within a charity, membership or not-for-profit organisation
- Experience supporting invoice or budget administration
- Experience analysing event feedback and reporting on outcomes
Hybrid working Expectations: 1 day per week office attendance in Northampton. Occasional event attendance will also be required.
Further information about working for the MND Association and full job description is available in the attached Candidate Pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
About Us
Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND.We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.
We support people affected by Motor Neurone Disease, campaign for better care and fund ground-breaking research. Because with MND, every day matters.
Salary: £28,964.30 per annum. We are an accredited member of the Living Wage Foundation.
Contract Type: Permanent, Full-time (Monday - Friday).
Location: Unseen’s Accommodation Services (South Gloucestershire & North Somerset).
Closing Date: 04/10/2026.
Please note, this post is exempt of the Sex Discrimination Act 1975; applicants must be female.
Unseen is working towards a world without slavery. We provide safehouses and support in the community for survivors of trafficking and modern slavery. We also run the Modern Slavery & Exploitation Helpline and work with individuals, communities, businesses, governments, other charities, and statutory agencies to stamp out slavery for good.
Purpose of the role:
- Responsible for day-to-day health and safety of the accommodation provision in line with Unseen policy & contractual requirements.
- Responsible for the safety and security of survivors in line with Unseen policy & contractual requirements.
- Working alongside service users to help them complete the goals in their journey plan, ensuring they are aware of their rights and entitlements and advocating for them, identify support needs and leading them towards recovery and independence.
- Create a strong community within the safe houses that enable survivors to feel safe.
- Responsible for taking referrals into the project whilst on shift.
- Responsible for being part of the on-call rota and day duty referral process.
To apply:
- Please complete Unseen’s application form for the role (copy/ paste link: https://forms.cloud.microsoft/e/UXruc5sBJb?origin=lprLink) which includes a personal statement of 500 words outlining your suitability for the role, some personal details and equal opportunities questions, and;
- Please send a copy of your anonymised CV to jobs @ unseenuk. org with reference to the job title.
The deadline for applications is 23:59 on 4th October 2026.
Interviews will likely be held during the week of 12th October 2026.
We reserve the right to close this vacancy early if we reach the requisite number of applications. For this reason, we encourage interested candidates to apply early.
As an organisation focused on equality and diversity, we welcome applications from all sections of the community and all backgrounds, including those with a lived experience of modern slavery, those from ethnic minority groups, those with disabilities and those from the LGBTQ+ community.
Any questions, please contact jobs @ unseenuk. org.
The client requests no contact from agencies or media sales.
About Hearing Dogs for Deaf People
National charity Hearing Dogs for Deaf People, trains dogs to transform the lives of deaf people and provides hearing loss services – because nobody with hearing loss should feel alone.
About the role
The New Business Manager will lead the proactive identification, cultivation, and conversion of new corporate partners. The role will be responsible for driving the development of tailored, high-impact proposals and pitches to engage relevant companies, securing strategic, multi-faceted partnerships that align with the charity’s mission and plans for growth.
Working closely with the Head of Corporate Partnerships, the post-holder will play a key role in expanding our portfolio and building a robust, diverse pipeline of high-value corporate support. The role is based in the Income Generation Directorate.
Key Responsibilities
New Business Development:
- Build a robust new business pipeline by prospecting, developing and winning new income from major, national and new corporate partners.
- Negotiate, tailor and secure a variety of different kinds of new partnerships.
- Lead on managing new business pitches including supporting and briefing senior stakeholders accompanying meetings.
- Champion initiatives, projects and events that help the team to cultivate and win new partners.
Relationship Building:
- Build strong, influential relationships with key decision-makers internally and externally.
- Represent the charity at external events, meetings, and networking opportunities to grow visibility and connections.
Strategy and Collaboration:
- Contribute to the development of the corporate new business strategy, including pipeline planning, prospect segmentation and market targeting.
- Work closely with the Case for Support Manager and the Marketing and Communications Team to produce compelling, bespoke collateral.
- Collaborate with the wider Income Generation team to ensure alignment across donor and partner strategies.
Reporting and Administration:
- Maintain accurate prospect and pipeline data on the charity’s CRM system.
- Produce regular activity reports, forecasts, and insight for the Head of Corporate Partnerships and the Senior Leadership Team.
- Ensure compliance with internal policies and ethical fundraising standards.
Skills, Knowledge and Expertise
Essential:
- Experience of building strong successful long-term corporate partnerships.
- Strong track record of securing multiple six-seven figure sums from partnerships and delivering against income targets.
- Strong communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
- Excellent communication skills including diplomacy, presentation, negotiation and influencing skills.
- A demonstrable entrepreneurial approach, with strong networking and research skills.
- Highly self-motivated, proactive and comfortable working to ambitious targets.
- Strong organisational skills with attention to detail and a methodical approach to pipeline development.
Desirable:
- Experience working in a charity fundraising or high-value partnerships team.
- Familiarity with CRM systems (e.g. Raiser’s Edge, Salesforce) and fundraising best practices.
- Understanding of disability, health, or animal welfare sectors.
Benefits:
- Employee Assistance Programme
- Death in Service Payment
- Annual leave enhancements recognising long service
- Day off for your birthday
- Defined contribution group personal pension plan
- Enhanced sick pay
- Enhanced maternity, paternity and adoption pay
- Eye care
- Hearing tests
- Learning and Development opportunities
- Discounts on merchandise at Hearing Dog gift shops
- Pet Dog Policy
Closing date: 14th October 2026.
This post is exempt from the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 due to its duties involving the protection of children and/or adults at risk. Applicants are therefore required to disclose all spent and unspent convictions, cautions, warnings, and reprimands, as well as any relevant non-conviction information. The successful candidate will be required to undertake a Disclosure and Barring Service (DBS) check in accordance with the Police Act 1997 (Part V).
Supporter Care Officer (Fundraising)
The Royal Free Charity is seeking an ambitious, motivated and talented supporter care officer to join their fundraising team.
This is a fantastic opportunity to use your skills to make a real, visible difference to patients, staff and medical research across north London.
Role details
· Salary: £30,724 - £33,910 per annum - subject to skills and experience
· Hours of work: 37.5 hours a week over five days
· Base: Hybrid working for the foreseeable future, with regular attendance in the office two days a week, including Thursdays, at our central office:
- Pears Building, Pond Street, London, NW3 2PP
Other office days may be worked from other sites at:
- Barnet Hospital, Wellhouse Lane, Barnet, EN5 3DJ
- Chase Farm Hospital, 127 The Ridgeway, Enfield, EN2 8JL
The role
The supporter care officerwill report to the senior individual giving manager.
We are looking for a Supporter Care Officer to deliver an exceptional experience for our fundraising supporters, ensuring every interaction with Royal Free Charity is positive, engaging and supporter centred.
The postholder will combine excellent front-line supporter stewardship with a proactive approach to improving processes and ways of working, helping to ensure supporters receive the highest standard of care throughout their journey with us.
The team
Our dynamic fundraising department generated £4.5m through donations in 2025/26, and we are now preparing for an ambitious £50m fundraising campaign in support of a ground-breaking £100m cancer centre on the site of the Royal Free Hospital.
We pride ourselves on being a supporter-focused and agile function, working at the heart of the charity to deliver impact for patients and staff across our hospitals.
Responsible for attracting and retaining donors, and delivering an outstanding supporter experience, the fundraising department comprises three teams which work closely together to achieve our shared objectives:
- Our philanthropy & campaigns team builds relationships with individual philanthropists, trusts, foundations, corporate organisations and intermediaries, giving or facilitating donations of £10,000 or more to the charity each year. They lead major appeal activity for the charity, currently focused on our forthcoming cancer campaign, and special events to support these activities.
- Our public fundraising team harnesses the support and energy of individuals and groups, helping them to give back in the way that works for them. This includes committed giving, in memory support, gifts in wills, and fundraising events and challenges.
- The Fundraising Operations team develop and maintain the foundation to underpin and support the fundraising activity of the entire department, including campaign operations, data, governance, prospect research and stewardship.
Organisation
The Royal Free Charity stands at the threshold of its most important period of development.
Our vision is for everyone served by the Royal Free London NHS Foundation Trust (RFL) to have access to world-leading healthcare, delivered by a thriving workforce and driven by medical research with global impact.
We support over 17,000 NHS staff and two million patients across Barnet, Chase Farm, North Mid and Royal Free hospitals, as well as more than 30 NHS services.
Through the programmes, services and equipment we fund, we make a direct and lasting difference to patient care.
Equality, diversity and inclusion
As an equal opportunities employer, the Royal Free Charity is committed to creating a diverse and inclusive workplace. We welcome applications from all suitably qualified candidates and encourage applicants from a wide range of backgrounds to apply.
We live our values of dedication, innovation, partnership, energy and respect in everything we do.
Benefits:
Core benefits
- 25 days annual leave plus UK bank holidays and a three-day office closure between Christmas and New Year
- Annual leave increases to 30 days after five years’ service
- Generous pension scheme – we match your 4% contribution and up to 9%
- Enhanced sick pay, maternity and paternity packages
- A flexible working policy
Financial wellbeing
- Access to expert financial advice via the London Credit Union
- Discounts with the Blue Light Card
- Death in Service benefit
Health & wellbeing
- Subsidised gym, pool and classes at our Rec Club in Hampstead
- Secure cycle parking and showers
- Fortnightly guided meditation
- Free massage therapy from our complementary therapy team
- Menopause peer support group
- 24/7 Employee Assistance Programme for confidential advice and support
The recruitment process
To apply for this post, send your:
• CV (please include your last employer and dates of employment)
• Cover letter addressing how you meet the criteria set out in the job description and person specification.
Please note that applications submitted without a cover letter may not be considered for this role.
Closing date for application: Monday, 5 October 2026, 12 noon.
Interview date: Wednesday, 14 October 2026 (in person)
Please kindly note that we may close the job advert before the closing date if we receive a large volume of applications.
Eligibility & adjustments
• You must be eligible to work in the UK
• We are happy to consider reasonable adjustments at any stage of the recruitment process.
We accelerate improvement and innovation beyond what the NHS can provide



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
As our Programmes Officer, you will play a key role in supporting grant partners, community engagement activities and effective grant and event administration. Working closely with colleagues, partners and local communities, you will help ensure our programmes are delivered through strong relationships, accurate records and high-quality administrative support. Your key responsibilities will include:
- Being responsible for the grants administration of 40 Regional Programme partners and grants made in Portsmouth, including ensuring due diligence across governance, finance and safeguarding.
- Providing a first point of contact for Regional Programme and local grant partners.
- Managing grant partnerships, ensuring due diligence is met across governance, finance and safeguarding.
- Supporting local grants, events and community engagement activities in Portsmouth.
- Building and maintaining effective relationships with partners, community stakeholders and voluntary sector organisations.
- Maintaining the grants database with accurate and up to date information.
If you are proactive, well organised and dependable, with strong organisational and administrative skills, and a connection to Portsmouth, we'd love to hear from you.
Empowering young people who face deep-rooted inequality to lead lasting change, by investing in their leadership, their communities, and their spaces.
The client requests no contact from agencies or media sales.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Recovery Worker to play a pivotal role in our Service in Harrow.
Sounds great, what will I be doing?
The main purpose of the role is to provide excellent quality supportand interventions to clients with mental health needs who require early intervention and prevention support . You willsupport clients throughout their time in service and empower them with the skills to cope independently. You will carry outsupport and interventions in line withorganisationalvalues and theethos of recovery and co-production, as well as in line with policiesand procedures
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
The ideal candidate will have demonstrable experience supporting individuals with mental health and/or dual diagnosis issues, with a strong understanding of a range of mental health conditions, safeguarding, and relevant legislation. They will be knowledgeable about recovery-focused approaches and local mental health services, and experienced in risk assessment, case management, and working dynamically under pressure. Strong communication skills are essential, including the ability to engage respectfully with service users, represent the organisation externally, and deliver presentations to commissioners and stakeholders. The candidate must be able to work independently and as part of a team, support the induction of peer staff and volunteers, and build effective partnerships with statutory and community organisations. They will also possess strong organisational, time management, and IT skills, with the ability to prioritise tasks and produce clear written communication. A commitment to promoting dignity, respect, and empowerment in all aspects of their work is essential.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.
Head of Digital & Operations
Salary: £62,415 - £64,058.
Location: London – Hybrid Working.
Contract: Full-time (35 hours/week), Permanent
Line Manager: Director of People Operations and Assurance
Line Reports: Digital Delivery Lead, Operations Manager, Organisational Strengthening Manager, Data Manager
About Start Network
Start Network is a global network of over 150 local, national, and international NGOs. We act as a catalyst for system-level change to improve the efficiency, effectiveness, and ethics of humanitarian action. By devolving power, resources, and decision-making to locally led networks and hubs, we build early financing systems and community-led solutions that anticipate and respond to crises.
The Role
We are seeking a strategic, forward-thinking Head of Digital & Operations to lead our operational and digital systems. You will oversee the continuous improvement of our infrastructure, ensuring our programme teams, local hubs, and network members have scalable, compliant, and user-centred support.
As Start Network’s senior digital sponsor, you will own our digital and data roadmap, embed cyber security controls, strengthen operational resilience, and drive cross-organisational transformation.
Key Responsibilities
- Strategic Leadership: Lead the Digital and Operations function, oversee its budget, sit on the Senior Management Group, and advise the Senior Leadership Team and Board Committees.
- Digital Strategy & Governance: Own the technology, data, and digital strategy. Provide senior oversight of digital architecture, system integrations, AI/automation ethics, GDPR, and cyber security.
- Operations & Resilience: Evolve the organisation's operating model. Oversee frameworks for procurement, travel, security, facilities, and business continuity planning.
- Programme Operations: Oversee the operational support models for key funds and initiatives (Start Fund, Start Ready, anticipatory action). Provide senior decision support on complex issues including hosting, compliance, safeguarding, and donor requirements.
- Team Management: Line-manage, coach, and develop a high-performing team of specialists while fostering an inclusive, values-driven culture.
- Rota Responsibilities: Participate in a weekend and holiday rota for smooth programme delivery (Start Fund/Start Ready) and on-call travel/security support.
Essential Criteria:
- Proven experience leading large-scale digital and operational transformations in complex, multi-stakeholder organisations.
- Expertise in technology strategy development, cyber security, IT service management, and modern digital architecture.
- Demonstrated ability to build strong data governance, reporting, and insight capabilities.
- Experience designing multi-geography operational frameworks, policies, and risk mitigation strategies.
- Strong leadership track record in change management, stakeholder influence, and team coaching.
Desirable Criteria:
- Background in the humanitarian, international development, or charity sectors.
- Experience working with Board committees, executive teams, and managing complex third-party vendor relationships.
- Proficiency in Start Network working languages in addition to English.
Travel
This role involves up to 4 weeks of international travel per year to conferences, Start Network hubs, or countries of operation.
Timeline:
- Applications close on Monday 5th October.
- 1st Stage Interviews scheduled for w/c 12th October.
To apply for the role or for an informal discussion, please reach out to Daniel Kelner at Goodman Masson, who are our exclusive recruitment partner for this position:
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking an experienced and dynamic Shop Manager to oversee the daily operations of our RSPCA Surrey East charity shop in Redhill.
You will take full day-to-day ownership of the store, driving retail sales, recruiting and inspiring volunteers, and leading community engagement to generate vital funds for local animal welfare.
Key Tasks/Job Description
Shop Operations
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Manage all aspects of the charity shop, including staff and volunteer management, stock management, merchandising, and financial procedures.
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To meet the agreed sales targets and ensure that direct costs are kept to a minimum
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Ensure that the shop and window presentation standards meet our Branch vision, including the rotation of goods, window displays and promotional activities
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Ensure the appropriate standards of cleanliness are maintained throughout the shop
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Be proactive in the generation of donated stock, managing stock collection efficiently and effectively in accordance with Branch & Society guidelines
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Ensure trading hours are strictly adhered to
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Process donated stock to the agreed standards and timescale
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Ensure all financial management, cash handling, daily banking and security procedures are followed
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Ensure all relevant administration is completed within the agreed timescales
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Manage the sales and administration of any bought-in (i.e. new) goods
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Manage the sale of goods online.
Property
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Assume overall responsibility for the shop premises, including key holding
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Ensure compliance with the branch’s health and safety policy (including fire safety, risk assessments and security procedures) and relevant legislation
People/Line Management
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Recruit, train, manage and support staff & volunteers while adhering to the agreed Branch standards, policies and relevant legal legislation
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Complete annual appraisals, including the setting of targets for shop staff within the agreed timescales, and conduct regular one-to-one review meetings with staff
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Ensure that the level of volunteers is sufficient to operate an effective charity shop operation
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Complete relevant training for volunteers and ensure volunteers feel included and motivated
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Ensure that appropriate HR policies and procedures are adhered to in compliance with the relevant employment legislation and branch employment policies and procedures, seeking guidance from the Branch Manager as required
General
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Actively promote all Branch & Society initiatives and campaigns to promote awareness of the charity
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Ensure high levels of customer service are maintained
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Build and develop positive internal and external relationships to ensure maximum income for the charity
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Promote the shop in the local area using all available promotional opportunities (subject to any Branch rules for communication with the media)
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To carry out such other tasks as directed by the Branch Manager
Branch Policies
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Adhere to the Branch’s charitable objectives.
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Fully comply with RSPCA Surrey East Branch’s procedures, ensuring these are carried out in relation to the post.
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To be an ambassador for the Branch and professionally represent the Charity at all times.
Health And Safety
While at work, all staff are required to:
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Take care of their own health and safety and that of others who may be affected by their acts and omissions.
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Co-operate with Branch health and safety policies and procedures.
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Ensure, so far as is reasonably practicable, the health, safety and well-being of their staff, volunteers and others who may be affected by branch activities
Knowledge, skill and experience
______________________________________________________________
EDUCATION & TRAINING
Essential
- Good general level of education, at least to GCSE standard or equivalent
Desirable
- Retail management qualification
EXPERIENCE
Essential
- Comprehensive retail management experience
- Proven line management experience
- Experience of managing budgets and accounts
- Experience of handling difficult people management issues
- Experience of cash handling and financial management procedures (including completion of sales records)
Desirable
- Charity retail management experience
- Fashion retail experience
- Experience of recruiting and working with groups of volunteers
- Training, coaching and mentoring skills
SKILLS AND COMPETENCIES
Essential
- Excellent communication skills both written and oral
- Excellent organisational skills, with an ability to follow procedures and pay attention to detail.
- Computer literate
- Ability to motivate and influence others
- Ability to prioritise workload, balancing competing demands
- Ability to meet tight deadlines
- Knowledge of health and safety legislation
Desirable
- Understanding of charity law
PERSONAL QUALITIES
Essential
- Sympathy with the RSPCA’s aims and policies
- A proven leader with drive and enthusiasm
- Calm under pressure
- Resilient in the face of setbacks
- Ability to relate well to people from all backgrounds
- Honest, trustworthy and reliable
Desirable
- Ability to be flexible when working with volunteers, willing to seek compromise rather than the “perfect solution”
- Willingness to learn and acquire new skills through training and development
SPECIAL CIRCUMSTANCES
Essential
- Willing and able to work longer than the contracted hours on occasion, when the job demands
Desirable
- Full valid UK Driving licence
_____________________________________________________________
Additional Duties
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To foster the highest standards of performance, discipline, honesty, and integrity from Branch staff and volunteers.
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To maintain and cultivate a culture where everyone is valued, respected and equipped to do their job.
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To carry out such additional or other duties of a reasonable nature as directed by the Branch Manager from time to time, in consultation with the post holder, to meet the needs of the Branch.
Review
The main responsibilities of this job will be reviewed on a regular basis in conjunction with the post holder to comply with agreed Branch Strategies and operational needs.
Job Context
The Branch Shop Manager plays an important role in driving the performance of the charity shop and guiding staff and volunteers to meet the shop’s targets.
The client requests no contact from agencies or media sales.
Fire Safety Manager - Social Housing
Greater Manchester
Up to £66,000 per annum
The Role
We are working with an established housing provider to appoint an experienced Group Fire Safety Manager to take a lead role in the organisation’s approach to fire safety.
This is a senior position within the Building and Fire Safety function, with responsibility for providing technical leadership, managing a specialist team and ensuring fire safety arrangements remain robust across a large property portfolio.
You will work closely with senior leaders, asset management, development, repairs and external partners to identify risks, strengthen compliance and continually improve fire safety standards.
Responsibilities
- Lead and oversee the organisation’s Fire Risk Assessment programme, ensuring actions are effectively managed through to completion.
- Provide technical advice on fire safety legislation, regulations and best practice across the organisation.
- Ensure statutory inspections and fire safety checks, including fire door inspections, are completed within required timescales.
- Oversee fire safety audits, incident investigations and relevant statutory reporting.
- Develop and review fire safety policies, procedures, strategies and guidance.
- Produce management information and reports for senior leadership and governance groups.
- Deliver fire safety training, briefings and guidance to colleagues.
- Work closely with Asset Management, Development and Repairs teams to ensure fire safety is embedded across projects and property management.
- Manage relationships with contractors, consultants, regulators and external stakeholders.
- Lead and develop a small team of Fire Safety professionals.
- Deputise for the Head of Building Safety when required.
About You
- Significant experience within fire safety, ideally gained within social housing.
- Strong knowledge of current fire safety legislation, guidance and standards.
- Experience overseeing Fire Risk Assessment programmes and managing associated actions.
- Previous experience managing or developing a specialist team.
- Experience managing external consultants and contractors.
- Strong analytical, reporting and IT skills, including Excel and compliance databases.
- Excellent communication skills and confidence presenting recommendations to senior stakeholders.
- A relevant Fire Safety qualification, such as NEBOSH Fire, Fire Safety Diploma or equivalent.
- Membership of a relevant professional body such as IFE or IFSM is desirable.
- A full UK driving licence and access to a vehicle.
Apply
If you're an ambitious fire safety profesisonal looking to make a lasting impact within a values-driven housing association, we'd love to hear from you.
For a confidential discussion and further information, please contact [email protected]


