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Job Title: Regional Programme Coordinator (Africa)
Responsible to: Regional Manager (Africa)
Salary: £37,229 - £40,580 (depending on experience)
Location: USPG, 5 Trinity Street, London, SE1 1DB
Hours of work: Full time - 35 hours per week (expected to undertake occasional weekend work, and local and overseas travel)
The role is full time and based in London, with flexibility of some working from home.
The package also includes
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8% Employer Contribution to a pension
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25 days annual leave, plus bank holidays and additional discretionary leave during the Christmas week
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Season Ticket Loan
USPG’s Vision is:
For the churches of the Anglican Communion to experience a deeper fellowship together in Christ and be sources of transformation within their communities and beyond.
USPG’s Mission is:
To partner churches across the Anglican Communion in rethinking mission, energising church and community and championing justice.
The Job
This key programme delivery and administrative role within the Global Mission Team of USPG will support the smooth and effective coordination of USPG activities, especially programmes across USPG partner churches in Africa. The role ensures information and data (financial, MOUs, stories and photographs) from partner churches in Africa is recorded correctly and disseminated effectively within USPG.Reporting to the Senior Regional Manager Africa, the post holder will work alongside fellow members of the Global mission Team, the Finance and Operations (F & O) Team (especially during the Annual audit) and with the Communications, Engagement and Fundraising (CEF). The post-holder will not have line management responsibility.
You
You have an active interest in the substance and goals of Christian mission programmes, and are a highly organised and efficient professional administrator, meticulous with excellent attention to detail, who takes pride in effective processes and efficient programme management. You enjoy project coordination, working with budgets and spreadsheets as well as other forms of documentation and would take pleasure in supporting programmes core activities of USPG
Why Join us?
This is a unique opportunity to play a key role in shaping and supporting mission programmes across Africa. You’ll be part of a collaborative team, working with partners to make a tangible impact in communities and churches.
Please complete the application and equal opportunities form, and follow instructions within for submitting the application.
If you would like to discuss the role, please feel free to contact us via our website or the email address listed in the application form pack.
Closing Date: 30th March 2026
Interview Dates: Week beginning 13th April
Thank you for considering this post.
We bring people together from different parts of the global Church in mutually enriching conversation and profound encounters.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Corporate Partnerships Coordinator
We are seeking a highly organised Corporate Partnerships Coordinator to help deliver exceptional stewardship and engagement for corporate supporters.
Position: Corporate Partnerships Coordinator
Salary: £28,000 per annum
Location: Remote within the UK with occasional travel
Hours: Full time
Contract: Permanent
Closing Date: 5:00pm on Thursday 2nd April 2026. (We reserve the right to close the role early should a suitable applicant be found)
About the Role
This role plays an important part in supporting corporate partnerships and ensuring every partner feels valued and connected to the organisation’s work.
You will coordinate communications, manage administration and support events and engagement activities while maintaining accurate records and reporting.
Key responsibilities include:
- Supporting the delivery of stewardship plans for corporate partners
- Acting as a first point of contact for partner enquiries
- Drafting communications including partner updates and newsletters
- Coordinating partner events, webinars and engagement opportunities
- Maintaining accurate partnership records within the CRM system
- Supporting donation processing and partnership reporting
- Assisting with research and preparation for partnership proposals
- Coordinating meetings, agendas and internal team support
About You
You will be organised, proactive and comfortable working with multiple stakeholders while maintaining excellent attention to detail.
You will bring:
- Experience in supporter care, account management, customer service or administration
- Excellent written communication skills
- Strong organisational skills and attention to detail
- Experience working with CRM or database systems
- Confidence managing multiple tasks and priorities
- A proactive approach and professional manner
About the Organisation
This organisation works in partnership with Indigenous and local communities to protect rainforests and tackle the climate crisis. By supporting community led conservation and providing practical resources, they help protect vital ecosystems while strengthening resilience against environmental threats.
Other roles you may have experience of could include; Corporate Partnerships Assistant, Partnerships Coordinator, Fundraising Assistant, Corporate Fundraising Officer, Account Executive, Supporter Care Officer.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Job description
Hybrid working arrangement - based in central Birmingham for 2 days per week with flexibility to work from home on other working days.
Salary £29,651 - £32,773 per annum - full time 36 hours per week.
Benefits include: 30 days holiday, working flexibly policy, non-contributory healthcare benefits, season ticket loans and a company pension scheme.
Deadline for applications: 30 March 2026.
Interview Date: 10 April 2026.
We are the British Dietetic Association (BDA). We are an award-winning not-for-profit organisation, based in Birmingham, employing dedicated, dynamic and professional staff who deliver services for our membership of more than 12,000 dietetic professionals.
We are the leading organisation of nutrition professionals in the UK; representing the entire nutrition and dietetic workforce across all sectors. Our vision is to improve the health of the UK population by: protecting and improving health and care services, developing health and social care nutrition policy, improving the impact of dietetics and promoting positive discussion on food, nutrition, wellbeing and health.
Role details:
The BDA is seeking a Volunteer Coordinator (Country Boards). This role provides governance and administrative support to the BDA's four Country Boards across England, Scotland, Wales and Northern Ireland, covering everything from scheduling meetings and taking minutes to tracking workplans and maintaining records. The postholder will also act as a key communication link between the Country Boards, local branches, BDA staff teams and members, ensuring information flows clearly in both directions. It's a varied, detail-oriented role that sits at the heart of the BDA's volunteer governance structure.
Ideal candidate:
We're looking for a highly organised Volunteer Coordinator with experience of supporting committees, boards or governance processes. The successful candidate will be confident managing a varied workload across multiple groups, with a keen eye for detail and the ability to communicate clearly with a wide range of people, from staff colleagues to volunteer board members and branch leaders. Proactive by nature, you'll anticipate what's needed and keep things moving without being asked. A solid understanding of governance and accurate record keeping is essential, along with a collaborative, can-do attitude.
The client requests no contact from agencies or media sales.
Support Coordinator
This is an exciting opportunity to work with stroke survivors and their families to support them following stroke. We are looking for an innovative, passionate and professional individual with excellent interpersonal and organisational skills to join the Stroke Recovery Service in South Tees.
Position: S11347 Stroke Support Coordinator
Location: Home-based North East and Yorkshire Region, South Tees area. However, frequent travel will be required as part of this role (may include, home visits, team meetings or other work-related meetings)
Hours: Part-time, 24 hours per week
Salary: Circa £18,800 per annum (FTE circa £27,435 per annum)
Contract: Services are contracted and our client currently has funding for this contract until 31 March 2027
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 22 March 2026
Interview Date: Week commencing 30 March 2026. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes. A key part of the role will be to offer support to stroke survivors and their families; plan and deliver stroke support group sessions and ensure the smooth running of the service.
Reporting to the Service Delivery Coach, the Stroke Support Coordinator’s key responsibilities will include:
- Working with stroke survivors and carers to identify their needs, providing person centred support which enables them to achieve their desired outcomes.
- Delivering an effective service in line with our case management principles ensuring that confidential and accurate records are kept on the CRM database.
- Supporting clients to make informed lifestyle changes which will help them to prevent further strokes.
- Working collaboratively with other professionals and organisations involved in the care of stroke survivors and carers to ensure the best possible support is provided throughout the stroke pathway.
- Planning and facilitating Stroke support group sessions to increase participants’ understanding of stroke and how to manage/ support their recovery.
About You
The post holder will have experience/background in:
- Experience of providing person centred support.
- Experience of working with people with a disability or long-term health condition, and their carers.
- Experience of using technology and IT systems to support your work and keep timely, accurate records.
- Effective listening skills with the ability to communicate clearly with a wide range of people.
- Experience of working with health and social care professionals in a variety of settings.
This role requires extensive travel across a large geographical locality including the delivery of face-to-face support in the form of stroke awareness sessions, home and hospital visits. Some time may also be spent working within a hospital team. Candidates must be able to demonstrate how they can meet this requirement of the role.
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
Finding strength through support
The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of supporters and donors that they can provide vital support.
The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.
The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.
A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. #INDNFP
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Student Basic Needs Coordinator
£25,809 gross per annum, 35.5 hours per week
The role
This role is part of the Community, Advice & Support department working collectively with colleagues delivering the Guild’s students advice, community engagement, and students wellbeing and lifestyle campaigns and activities. The Community, Advice & Support department is part of the Community & Representation Directorate.
The role is required:
- To deliver Cost-of-Living projects and initiatives, with a particular focus on basic needs, money/finance matters. This includes undertaking the duties required for the setup and takedown of events, activities, and provisions.
- To empower students to effectively manage their finances, studies, health and wellbeing.
- To work collaboratively with Guild and University colleagues, administrating Hardship funds and assisting students in understanding and accessing these.
Success in the role will require a highly student and customer focused approach together with an emphasis on teamwork. The role involves collaboration with internal and external stakeholders, acting as a positive ambassador for the Guild and facilitating under-represented groups to find a comfortable place here. Supporting a culture of ambitious targets and evaluation and promoting a positive team spirit are also key
The Benefits
We offer great benefits including:
- 5 days close down during Christmas, and 2 during Easter each year, in additional to bank holidays and 21 days annual leave, rising to 26 days after 5 years’ service (meaning you will not work during Christmas, New Year or Easter).
- Full sick pay from the moment you start working for us.
- A comprehensive suite of basic training for all employees which includes Equality & Diversity, Mental Health Awareness and Data Protection
- Discounted membership rates at University of Birmingham Sport & Fitness
- The opportunity for new staff to join the NEST pension scheme. The Guild contributes a matched payment of between 4-6% of your salary
- A range of wellbeing benefits
We are a Times 100 employer and in our most recent staff survey (April 2022) 88% of our staff said they are proud to work for this organisation.
The Guild of Students is committed to equality, diversity and inclusion and welcomes applications from all members of the community.
Closing date for applications: Wednesday 18th March, 9am.
Interviews are provisionally booked for Wednesday 25th March 2026, 9am.
Student Voice Coordinator (Student Leadership)
£25,809 gross per annum, 35.5 hours per week
The Role
This role is part of the Student Voice & Representation department working collectively with colleagues delivering the Guild’s student advice, representation, democracy, policy and campaigns work. The Student Voice & Representation Team is part of the Community & Representation Directorate.
The Student Voice Coordinator (Student Leadership) role is to support delivery of the Student Voice & Representation departmental plan. We expect Coordinators to help to create an inclusive and engaging environment for all.
The role is required:
To support the Guild to become an expert in the student experience at Birmingham and to develop high impact campaigns that make changes for students on the issues that matter the most.
To support the development and training of student leaders, who are engaged with democracy, campaigns, and other change making activity, at Birmingham and equip them with skills, tools, and knowledge to deliver their change.
To provide elected Officers and student leaders with appropriate support in their roles to represent students at Birmingham.
The Benefits
We offer great benefits including:
- 36 days annual leave (including 8 Bank Holidays and 7 Closed Days), rising to 42 days after 5 years’ service, meaning you will not work during Christmas, New Year or Easter.
- Full sick pay from the moment you start working for us.
- A comprehensive suite of basic training for all employees which includes Equality & Diversity, Mental Health Awareness and Data Protection
- Discounted membership rates at University of Birmingham Sport & Fitness
- The opportunity for new staff to join the NEST pension scheme. The Guild contributes a matched payment of between 4-6% of your salary
- A range of wellbeing benefits
We are a Times 100 Best Companies to Work For employer and in our most recent staff survey (March 2023) 78% of our staff said they would recommend this organisation as a good place to work.
The Guild of Students is committed to equity, diversity and inclusion and welcomes applications from all members of the community.
Closing date for applications: Wednesday 18th March 2026, 9am.
The provisional interview date for this role is Tuesday 31st March 2026.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Join Clore Social Leadership at an exciting moment for the organisation as we begin delivering a new strategy to expand our reach, deepen our impact and strengthen our voice across the social sector. We are looking for a confident and creative Marketing and Communications Coordinator to help bring this work to life.
Clore Social Leadership has supported more than 5,000 individuals from nearly 3,800 organisations through leadership development programmes, courses, events and research. Our work supports leaders across the UK social sector who are working to create change in their communities, organisations and movements. We are committed to advancing justice, equity, diversity and inclusion, and to challenging traditional ideas about who leadership is for.
In this role you will take ownership of the delivery of our marketing and communications activity, helping to grow our audiences, promote our programmes and strengthen our position as a thought leader in inclusive leadership.
What will you be doing?
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Creating engaging content and campaign materials across digital channels
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Managing the website and developing new content
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Leading digital campaigns across social media
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Supporting paid advertising campaigns
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Analysing campaign performance and audience engagement
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Planning and delivering email marketing and newsletters
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Supporting audience journeys and engagement across our platforms
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Collaborating with colleagues, partners and external suppliers
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Supporting marketing for events, programmes and organisational activity
Interested? Read the full job description and apply with a tailored CV and cover letter. We look forward to hearing from you.
In line with the Equality Act 2010, we are committed to offering reasonable adjustments throughout the recruitment process and beyond. If you need support or have any questions about the job description, please do not hesitate to contact us.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About this role:
This role is a new position beginning in April 2026, as part of the new Croydon Mental Health Partnership pilot programme (MHP) led by Croydon Voluntary Action. The MHP is part of the Building Brighter Futures (BBF) initiative funded by the Maudsley Charity. Reaching Higher is one of the BBF consortium members.
Main purpose of this role:
The Co-ordinator will provide early, relational, trauma-informed interventions for young people (15–19) presenting with mild–moderate emotional wellbeing, mental health, and social needs.
This role will deliver timely engagement (contact within 72 hours), needs-based assessments, short-term support, and warm handovers into the most appropriate pathway across the BBF consortium, avoiding duplication and repeated storytelling. The role is central to the front-door and allocations model, ensuring young people receive the right support, at the right time, from the right organisation.
This new role is perfect for someone who is looking to grow their skills in partnership working, including building partnerships between statutory services and the voluntary sector, while making a meaningful difference in the lives of young people. You will play a hands-on role in both the development and delivery of an exciting new mental health initiative, in line with Reaching Higher’s contextual safeguarding strategy.
Reaching Higher challenges young people to be leaders of their own lives.

Join us in delivering early intervention support that empowers young people to thrive.
As a Children and Young People (CYP) Community Wellbeing Co-ordinator, you will support children and young people experiencing challenges such as anxiety, low mood, social isolation, family pressures, and school-related stress. Through personalised, strengths-based plans, you’ll connect them to positive, non-clinical community activities and services that build resilience, confidence, and long-term wellbeing.
Key Responsibilities:
- Meet with young people and their parents/carers to understand what matters most and co-produce tailored action plans.
- Connect families to relevant voluntary and community sector services.
- Provide short-term support (approx. four sessions), including follow-ups and accompanied visits where appropriate.
- Work collaboratively with GP practices, schools, healthcare professionals, and community organisations.
- Maintain accurate records, monitor outcomes, and contribute case studies and reports.
- Support safeguarding processes and ensure safe, appropriate exit planning.
- Champion social prescribing locally and strengthen partnerships across Bexley.
The CYP Social Prescribing Project focuses on early intervention, reducing health inequalities, and improving emotional, social, and physical wellbeing. By linking young people to community-based support, we ease pressure on statutory services while promoting holistic, person-centred care.
If you are committed to making a meaningful difference in young people’s lives and thrive in partnership-based community work, we would love to hear from you.
We are looking for a candidate who can demonstrate:
- A strong understanding of the diverse needs of children and young people.
- Knowledge of safeguarding responsibilities and best practice.
- Experience of partnership working and engaging families in community-based support.
- Excellent communication, organisation, and case management skills.
At Bexley Voluntary Services Council (BVSC), we’re passionate about strengthening our local voluntary and community sector to make a real difference.
Job Overall goal: Support the creation and delivery of a range of content and the planning and coordination of UK and global events, ensuring both align with the charity’s objectives, including activities designed for a global audience.
Job Location: Remote working with the ability for weekly on-site meetings at offices based in Milton Keynes (MK19).
Hours: This is a full-time position (37.5 hours per week, Monday to Friday) offered on a 12-month fixed-term contract.
Overview
The Maclellan Giving Together Foundation (MGTF) is a UK Christian charity connected to the longstanding international Maclellan Foundation, who describe their focus as: “establishing and strengthening the local church, promoting discipleship and leadership development, sparking community transformation, promoting the power of prayer, advocating for generosity, and increasing access to Scripture”.Based in the UK, MGTF rolls out key global initiatives that focus on equipping local Christian ministries and releasing local resources to foster sustainable Kingdom growth. These include Learning Communities, retreats, collaborative giving evenings and other resources.
This is an exciting graduate opportunity for someone highly organised, eager to learn event production management, with a specialist interest in content creation for web, print, design, or moving image. They should be detail-oriented, quality-focused, and passionate about seeing the Kingdom flourish globally.
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Job summary
We are seeking a highly organised graduate to support the Brand Campaigns & Events Specialist. This role involves assisting with the development and implementation of content, supporting the setup, delivery, and evaluation of events, contributing to the creation of training and curriculum materials for online and print, and working with UK and international teams to contextualise and translate materials for diverse audiences.
Key Responsibilities:
Communication & Content Delivery
- Assist in the creation of event materials, including invitations, training guides, digital resources, workbooks, email campaigns, websites, scripts, animations, and related content.
- Support the development of visual and multimedia content for in-person and online delivery, ensuring materials are appropriate for the intended audience.
- Assist in repurposing content into multiple formats to support wider reach and usability.
- Support the preparation and distribution of monthly email and prayer updates communicating ministry developments.
- Assist with proofreading, formatting, and editing event content, including workbooks, guides, and presentations.
- Support the development and maintenance of an online training portal for specific programmes, ensuring it is user-friendly, engaging, and aligned with programme goals.
- Provide administrative and practical support to event personnel in global locations as they deliver our programmes.
- Follow established brand guidelines to maintain consistency in tone, messaging, and visual identity across all content.
Event Planning, Management and Support
- Assist with organising event plans and timelines for global events and updating the event content calendar.
- Assisting with projects supporting programs and charity operations.
- Assist in planning, coordinating and delivering event logistics, including liaising with vendors, venues, and service providers to support quality and cost-effective delivery.
- Provide on-site support during events, including set-up, content delivery and liaising with AV and logistics teams to ensure the successful presentation of materials.
- Assist with the management of delegate booking systems and deliver prompt and professional support to attendees and stakeholders via phone and email. Provide delegate care during events.
- Support campaign and project planning by assisting with the drafting or tracking of content-related budgets and timelines for approval.
- Support the planning and delivery of special elements such as consultancy clinics.
- Maintain and regularly update relevant databases to ensure data integrity.
- Assist in monitoring and tracking content production costs, ensuring value-for-money.
Cultural Adaptation & Coordination
- Assist with the localisation of content to ensure materials are culturally appropriate, supporting communication with translators and stakeholders to help adapt resources for different cultural contexts.
Evaluation & Reporting
- Assist in tracking the performance of content and programmes through data collection, feedback, and engagement analytics to support evaluation of effectiveness.
- Support the preparation of content and campaign reports, including metrics and evidence required for grant applications, donor updates, and internal reviews.
General & Organisational
- Actively contribute to team meetings, planning sessions, and creative brainstorming.
- Occasional evening and weekend work and travel may be required for event support.
- Any other duties as required.
Occupational Requirement
The candidate must have an active Christian faith.
By virtue of the job’s involvement in faith-sensitive work under Schedule 9 of the Equality Act 2010, the post-holder must be an active Christian with a genuine personal faith in Jesus, grounded in Scripture and reflected in their everyday life.
Experience (Essential):
- Have experience in a church/charity or professional environment.
- Strong understanding of and commitment to the Foundation’s mission with an understanding of the Church scene.
- The ability to manage multiple tasks and deadlines simultaneously.
- Demonstrated creativity and the ability to translate ideas visually demonstrated via portfolios, academic work, or volunteer projects.
- Ability to work collaboratively in a team environment, with strong interpersonal skills.
- Professional in appearance and a desire to constantly improve and grow.
- Willingness to be flexible in working hours with occasional travel and overnight stays.
Experience (Desirable but not required):
- Some experience producing content creation across print and digital formats.
- Some experience supporting events and campaigns.
- Some knowledge of copywriting across multiple platforms, from digital platforms to printed workbooks.
- Additional language.
- Experience using design software e.g. Adobe and Canva.
Qualifications:
- Education: Bachelor's degree preferred or equivalent experience (Essential).
- Technical Skills: Familiarity with content creation software, CRM systems, and email marketing software (Desirable).
Benefits
- This is a full-time position (Monday-Friday)
- Start as soon as possible.
- This role is offered on a 12-month fixed-term contract, with the potential to become permanent subject to performance and business needs.
- Salary £27K-£30k depending on previous experience.
- Holiday entitlement is 20 days pro rata, per annum (plus bank and statutory holidays and 3 days Christmas closing).
- Pension contributions via auto-enrolment to NEST.
- Faith-based culture: Supportive Christian workplace with prayer, devotions, and spiritual development.
If you’re interested in applying, please include a CV and include two references, one of which must be a current or previous employer.
In addition, please provide a cover letter (no more than 1 page) detailing what interests you about the role and your suitability, along with a separate statement of faith (no more than 1 page).
The client requests no contact from agencies or media sales.
The Charity advisor and partnership coordinator will play a pivotal role within Barnsley CVS’s growing and ambitious team, supporting local VCSE organisations to grow in strength, knowledge and connections.
This varied and dynamic role offers the opportunity to provide advice and guidance to VCSE organisations, create and develop resources and training, build and strengthen partnerships and play a role in ensuring the voice of the community has a influence in Barnsley’s development. Your role will help ensure organisations and partnerships run efficiently and effectively. You will also provide flexible first-contact support, contributing to the professional and welcoming operation of the organisation.
This is an excellent opportunity for an organised and experienced VCSE professional to impart knowledge to others and make a tangible difference in the borough. The role offers exposure to a wide range of community-focused projects and the chance to be an integral part of a team driving positive change.
Salary: £33,612 FTE (£22,711 pro rata)
Hours: 25 hours per week
Reportable to: Head of Partnerships and Operations
Responsible for: No current direct reports but may develop volunteer or staff reports
Benefits:
- Flexible work start time and finish
- 5% pension contribution
- Additional annual leave days given between Christmas and New Year when the office is closed
- Volunteer leave of your choice equivalent to one full work week
- Free tea and coffee
- Free parking in the town centre
- Personal training budget provided
We provide leadership, support and coordination to the vibrant VCSE sector in Barnsley to create a positive drive that impacts communities
The client requests no contact from agencies or media sales.
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
This is a brilliant opportunity to join a dynamic and ambitious team as we aim to deliver a consistently excellent experience to our supporters.
Location: Flexible, in line with our hybrid working policy. We work together in the London office a minimum of two days a month, plus other occasional in-office days as required.
About the role
The mission of the Supporter Care team at Crisis is to ensure that everyone who contacts us has an excellent experience. We are looking for a new Customer Service Coordinator with a strong background in customer service/supporter care. In addition to being great on the phone and having excellent writing, the successful candidate will be a problem solver who loves methodically working through issues to uncover root causes. You will also have a strong collaborative approach and be willing to develop yourself professionally by learning new skills.
This is an exciting time to join our team. We are about to transition to our new CRM (Microsoft Dynamics 365). We are also implementing new ways of getting the most from our contact management system (Zendesk), utilising AI and other functionality. This role will suit you if you have a strong understanding of customer service, are able to learn new technologies and to adapt to a changing environment all while delivering consistently excellent service.
About you
To be successful in this role you will:
- Have significant current or very recent experience in telephone-based customer/supporter service
- Be an initiative-taker, actively seek solutions before escalating issues
- Be able to effectively handle complex and difficult telephone calls
- Have a strong work ethic and ability to carry out a high volume of tasks to high levels of quality and speed
- Be motivated to develop professionally and consistently meet performance targets
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
- Enhanced maternity, paternity, shared parental, and adoption pay
- Wellbeing Leave to be used flexibly
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 22nd March 2026 at 23:59
Interview process: Competency based interview plus assessment tasks
Interview date and location: In person interview at Universal House, 88-94 Wentworth St, E1 7SA, week commencing 13th April 2026
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences.
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
Age UK Merton is committed to being an equal-opportunity employer that reflects the diverse communities we serve. We welcome applicants from all backgrounds and experiences-diversity enriches the care we provide to older adults, and it strengthens us as colleagues. Embracing varied perspectives encourages us to think critically, grow continuously, innovate, and adapt together.
Living Well Health and Wellbeing Coordinator Role:
Referrals and assessment
- Triage and co-ordinate client referrals from a range of sources, primarily health and care, in conjunction with the Living Well Manager. These can be for the Living Well service alone, or for “Living Well Plus” where additional support is given to those clients who may require hoarding or de-cluttering support
- Communicate with referral partners to understand the trigger for referral and liaise with clients to build trust and encourage initial assessment
- Work closely with Adult Social Care, regularly hot desking at Merton Civic centre and joining GP surgery Multi-disciplinary meetings to accumulate more referrals and build professional relationships
- Actively engage in taking part in community events and meetings to promote the Living Well service and increase referrals/referral pathways
- Hold ‘guided conversations’ to assess clients’ needs and home risk, these will be conducted on telephone and through home visits
Action planning and support provision
- Create person-centred action plans to enable clients to set realistic goals to improve their overall health and wellbeing.
- Connect individuals to support services catered to their needs at both Age UK Merton and external partners
- Provide ongoing support and co-ordination for clients to ensure that action plans are progressing, including regular liaison with partners across health, care and voluntary sector to achieve successful client outcomes
- Work with partners across health, care and voluntary sectors to build strong understanding of the service offer for older adults in the London Borough of Merton.
- Receive and respond to enquiries related to the programme by phone, in person and by e-mail
- Work closely within Community Support Service, carrying out joint home visits with appropriate staff to ensure better outcomes for clients as well as ensure streamlined/triaged support.
General
- Record information on the CRM database, Charity Log, including service monitoring data and provide accurate and timely monitoring reports as required for funders
- Engage in exporting personal monthly KPIs as required by the Living Well Manager
- Cover the Community Navigator Role when needed with the Community Support service team on a rota basis
- Create two Case Studies quarterly, reflecting on successful outcomes for clients
- Carry out reviews with clients to capture the client’s journey from assessment to closing the case; showcasing how the client has improved their health and wellbeing outcomes
- Understand the process for raising safeguarding concerns and the route of accountability
- Comply at all times with the policies and procedures of Age UK Merton
- Ensure that Age UK Merton’s Equal Opportunities policies, principles and practices are observed and implemented throughout service delivery
- Attend staff meetings, personal supervision and appraisal meetings
- Be aware of own training needs and participate in training/education to improve performance considered relevant to the post and to achieve agreed targets
- Act as a representative of the values, beliefs and principles of AUKM at all times
- Undertake any other duties that are requested and commensurate with the grade and remit of the post
Job Summary
Groundswell is seeking a motivated and values-driven Project Co-ordinator to manage and deliver our training projects focused on raising awareness of extremism, hate and polarisation. This role is central to ensuring our programmes are well-organised, impactful and responsive to the needs of the beneficiaries.
The successful candidate will coordinate the planning, delivery and evaluation of training sessions delivered to frontline workers, young people, parents and other stakeholders. This is an excellent opportunity for someone at an early stage in their career who is passionate about social justice, countering hate and strengthening communities, and who is looking to grow within a mission-driven organisation.
Key Tasks and Responsibilities
Project Management & Coordination
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Coordinate the end-to-end delivery of Groundswell’s training projects, including scheduling, logistics and communication.
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Liaise with trainers, facilitators and partner organisations to ensure smooth delivery of sessions.
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Maintain project timelines and track progress against agreed milestones.
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Support the development of new training offers in line with organisational priorities.
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Manage participant registration, attendance records and feedback collection.
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Maintain accurate project documentation and databases.
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Respond to enquiries about training programmes in a timely and professional manner.
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Support outreach activities to promote Groundswell’s training offer.
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Gather and analyse participant feedback to support continuous improvement.
The client requests no contact from agencies or media sales.
ScotsCare is a modern charity with a 420 year-old history, providing financial, practical and emotional support to first and second generation Scots and their families in Greater London. We support three client groups, children and families, working age adults and older people, with a wide range of services including family support, counselling, advocacy, financial support, sheltered housing, homelessness, social events and befriending
We are currently seeking to appoint a part time Community Engagement Co-ordinator for our charity based in central London.
The Community Engagement Co-ordinator is responsible for developing with the Communications Manager a community engagement strategy for ScotsCare, in order to increase awareness and engagement with ScotsCare services and support, with the aim of increasing the number of people using ScotsCare services. A particular focus is on building relationships with organisations that engage with potential clients (ScotsCare service users), including councils, NHS, local community partners, service providers and other charities.
Key Duties include:
- Cultivate positive relationships with partnerships with all relevant stakeholders.
- Increase the visibility and understanding of the work of the charity.
- Attend community events (in-person and online) as a ScotsCare representative, including some evening and weekend events.
- Identify agencies and groups in the community who could benefit from understanding the work of the charity and provide in-person and/or online presentations and overviews.
- Lead staff and volunteers and act as their main point of contact providing support with undertaking community engagement activities.
- Create marketing and messaging materials of both written and data elements to include pamphlets, brochures, and presentations, newsletters and social media posts.
- Work with Communications team to update relevant information on the charity’s website.
- Monitor and evaluate impact over the course of the year.
Key Competencies
- Strong relationship‑building and networking ability
- Confident communication and presentation skills
- Ability to work independently and manage competing priorities
- Data‑driven approach to measuring impact
- Cultural awareness and sensitivity
- Creativity in developing outreach and engagement content
The ideal candidate should have experience in:
- Community engagement, outreach, public engagement, or partnership development
- In the charity, health, social care, or community sectors
- Demonstrable experience representing an organisation externally
- Producing marketing and communications materials
Team responsibilities
Co-operate within the total staff group of ScotsCare ensuring an effective service to clients and contribute to team training and skill sharing among team members as appropriate.
General
Be prepared to undertake any other duties commensurate with the level of the position as required by the Chief Executive.
Renumeration and Terms
- The salary for this post is £36,113
- Hybrid working
- This role reports to the Communications Manager
- There will be a 7-13% contribution (dependent on employee level of contribution) from ScotsCare towards a Pension Scheme
- 25 Days annual leave plus statutory holidays
- Flexitime working and other benefits
- The place of work is based at ScotsCare’s Head Quarters at 183-185 Bermondsey Street, SE1 3UW, however the post holder will be required to work on an community engagement basis across the 35 mile radius from Charing Cross catchment area. We have flexible working guidelines in place which include some working from home.
ScotsCare is committed to equal opportunities and values diversity in its workforce.
No agencies please.
To improve the lives of Scots and the children of Scots in London
The client requests no contact from agencies or media sales.
