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Newcastle, Staffordshire (Hybrid)
Newcastle-under-Lyme, Staffordshire
£33,000 - £36,000 per year
Full-time
Temporary (12 months)
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
ABOUT CAUDWELL CHILDREN
We are seeking an experienced and enthusiastic Volunteer Manager (maternity cover) to join our dedicated, experienced and growing team of professionals as we embark on a journey of expansion.
Established in 2000, Caudwell Children aims to change people’s lives, change the way society perceives and treats disabled and autistic people and change the way that charities operate, through the provision of child-centred practical and emotional services, passionate campaigning and demonstrating best practice. We believe in a world where disabled and autistic children have the choice, opportunity, dignity and understanding they deserve #jointhechange and help us in our mission!
Our facilities provide a state-of-the-art base within the grounds of Keele University, Staffordshire, with the option of informal homeworking arrangements up to 40% of working week after passing probation.
POST OUTLINE
This is an impactful role working in a supportive and collaborative environment. The Volunteer Manager is responsible for implementing a sustainable volunteer strategy, onboarding journey and programme across the charity. This varied role oversees the promotion of volunteering, internal and external relationship building, all stages of volunteer recruitment, HR checks and onboarding and the coordination of an effective volunteer mandatory training programme. This role is responsible for organising recognition programmes, guiding departments on how to manage and retain volunteers, maximising the use of volunteer resources and ensuring volunteers have a rewarding experience whilst also positively contributing to the organisation objectives to provide vital services to the families of disabled and neurodivergent children. This role is also responsible for the line management of the Volunteer Administrator. This is an exciting opportunity for someone who shares our commitment to making a meaningful difference and who can truly embody our core values:
- Ambition – We dream BIG… then make it happen
- Dedication – We go the extra mile… for every child
- Inclusivity – Unique, but UNITED
The successful candidate will bring enthusiasm, professionalism and a collaborative spirit, contributing to a culture where every child, colleague, donor and stakeholder feels valued, supported and inspired to thrive.
MAIN DUTIES & RESPONSIBILITIES
- Lead and inspire a positive culture of volunteering within the organisation.
- Implement the Charities Volunteer Strategy and continually develop the volunteer onboarding journey and programme.
- Liaise with departments to establish volunteer support requirements and create volunteer role descriptions.
- Continually review the recruitment plan and pipeline, analysing existing data to understand patterns, ensuring volunteer diversity.
- Promote and market Caudwell Children volunteer roles nationally with the support of the team, reaching wider audiences, using a range of recruitment methods such as online recruitment platforms, social media, local community groups, etc.
- Attend volunteer recruitment events across Staffordshire, such as university career fayres, including delivering presentations to promote volunteering and placements.
- Attend volunteer networking events
- Coordinate and lead informal volunteer interviews to identify suitable volunteer candidates.
- Responsible for overseeing references checks, ID and DBS checks in line with DBS regulation and to comply with safer recruitment policies
- Process onboarding paperwork, updating our volunteer database and auditing volunteer records to ensure they are up to date with DBS checks, mandatory training, medical records and emergency contact details.
- Oversee DBS renewals, DBS Destruction notices, annual medical updates and mandatory training reminders.
- Lead volunteer support plan discussions with new volunteers to discuss reasonable adjustments and support we will put into place where they have disclosed a medical condition or disability.
- Coordinate and oversee the induction and mandatory training for newly appointed volunteers, delivering the mandatory charity training session in collaboration with the Learning and Development Manager.
- Working with departments to advise them on how to deliver an effective training and mentoring programme in order to establish a cohesive infrastructure of motivated volunteers, in collaboration with the Learning and Development Manager.
- Deliver volunteer management training and advice to departments on how to support, mentor and motivate volunteers, ensuring regular supervisions are carried out by departments.
- Lead monthly catch ups with department heads to discuss the activity of volunteers and department needs.
- Monitor and evaluate all aspects of volunteer activity to ensure effectiveness. Conduct continuous evaluation of the volunteer programme, organising surveys and volunteer forums to gather feedback
- Responsible for checking volunteer expense forms.
- Design and organise formal or informal activities to recognise the contributions of volunteers to the organisation, including parties, social media recognition posts, volunteer case studies, volunteer awards, etc.
- Review and update if appropriate volunteer policies, procedures, risk logs and standards of volunteer service across the organisation ensuring compliance with relevant legislation.
- Ensure the Volunteer Department is compliant with ISO requirements by annually reviewing standard volunteer documents due to renewal.
- Produce regular reports using volunteer data on volunteer recruitment, onboarding, activity and participation.
- Create month end board level reports, interact at Board level, to highlight progress against the Volunteer Strategy.
- Line Manage, supervise and mentor the employee: Volunteer Administrator.
- Help to facilitate and develop the corporate volunteering opportunities in collaboration with the Business partnerships team who lead on the Charities Corporate Social Responsibility offer.
- Maintain and develop the current placement offer for student volunteers recognising the contribution to a sustainable volunteer strategy, and coordinating placement project plans and timetables.
- Deal with any complaints or issues involving volunteers in the appropriate manner and take action where necessary.
Other:
- Communicate with children, families and all stakeholders in a way that respects their views, autonomy and culture in full compliance with the Equality & Diversity Policy.
- Uphold the principles and practice of customer care and continuous improvement.
- Maintain confidentiality and Data Protection and at all times work in accordance with General Data Protection Regulations 2018.
- Have an awareness of relevant health and safety regulations and legislation, being responsible for your own health and safety and that of anyone else whom your acts and omissions may affect.
- Report any concerns of potential abuse of a service user in line with the Safeguarding Policy and procedures.
- Ensure maintenance and security of physical, financial and information resources.
- Demonstrate commitment to ongoing personal and professional development.
- Keep comprehensive and accurate records in relation to your role and in accordance with policies and procedures.
- Attend training as appropriate to the role, applying knowledge gained to the workplace.
- To work effectively and collaboratively as a member of the team, building and maintaining good working relationships with all internal and external stakeholders.
- Ensure compliance with statutory and non-statutory bodies.
- Adhere to all Caudwell Children policies and procedures.
- Demonstrate commitment to Caudwell Children’s mission, vision and values.
- On occasion and when necessary work flexible hours to meet the needs of the business.
- Willingness to travel on occasion in order to fulfil the needs of the post.
PERSON SPECIFICATION
Essential Criteria:
- Experience of coordinating volunteers / supervising a volunteer team.
- Experience of line management of colleagues.
- Experience of working in the charity sector.
- Excellent administration experience.
- Excellent communication and interpersonal skills
- Knowledge of Volunteer management practices
- Ability to resolve problems/issues tactfully and effectively.
- Well-developed IT skills including data/records management and analysis.
- Good time management and organisational skills.
- Good presentation and training skills.
- Good multi-tasking skills with the ability to deal with and prioritise multiple requests.
- Prepared to be flexible and a commitment to team work.
Desirable Criteria:
- Educated to degree level or equivalent.
- Relevant volunteer management qualification.
- Experience of management role.
- HR administration experience.
- Volunteer/ employee recruitment experience.
- Experience of reporting against targets to the board/senior management team.
- Understanding of the legislation surrounding volunteer management.
- Understanding of confidentiality and GDPR.
- The ability to travel independently to various locations across the region to fulfill the duties of the role.
This Job Description is not exhaustive. The post holder may be required to carry out any other task as deemed appropriate for the level and responsibilities of the post.
DISCLOSURE & BARRING SERVICE CHECKS
The Charity is committed to safeguarding children and young people and therefore adopts a safer recruitment approach through a robust recruitment and selection process. All posts within the Charity are subject to DBS checks, in line with the Rehabilitation of Offenders Act (1974). This role is eligible for a basic disclosure check.
EQUAL OPPORTUNITIES
Caudwell Children is a Disability Confident employer committed to offering an interview to all applicants who meet the minimum criteria and declare they have a disability as defined in the Equality Act 2010. We are committed to creating a diverse environment and will not discriminate for any reason against any person because of their age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion and belief, sex or sexual orientation. Please make us aware on your application if you are applying under the Disability Confident Scheme. We also encourage applications from people who identify as Black, Asian or from a Minority Ethnic background and other underrepresented groups.
HOW TO APPLY & FURTHER INFORMATION
To apply for this exciting opportunity, click “Apply” or visit our website for further information.
Organisation
Caudwell Children
View profile
Registered Charity
51 - 100
Registered Charity
51 - 100
To change the world so that disabled and autistic children have the choice, opportunity, dignity and understanding they deserve.
Refreshed on: 04 August 2026
Closing date: 14 August 2026 at 12:55
Tags: Campaigns, Communications, Human Resources, Training / Learning, Volunteering Management, Operations, Autism, Commercial, Compliance / Quality, Engagement / Outreach, Information Management, Mentoring / Coaching, Office Management, Recruitment, Talent Acquisition / Retention, Youth / Children, Governance / Management
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Job description
Volunteer Administration Assistant
Salary: £27,319 - £31,236 pro-rata
Contract: Permanent, Part time, working 22.5hrs per week (3 days)
Location: Hybrid working - remotely and at the Open SU Office, OU Walton Hall Campus, Milton Keynes, MK7 6AA
The Organisation
The Open SU serves the interests of around 170,000 part-time and distance-learning students spread across the UK, continental Europe and beyond. Our role is to represent and support the interests of this vast and diverse community of students. The Open SU is an independent registered charity, governed by elected student leaders. Our team of vibrant, friendly and dedicated professional staff provide the vital support needed to deliver our ambitious strategy. Here at the Open SU we are committed to a positive team culture to enable and empower all members to be their very best.
The Job
In this role, you will play a vital part in supporting the delivery of our Volunteering Strategy helping to ensure every student has the chance to connect, contribute and belong. Working closely with the Volunteering Manager, you will:
- Provide high quality administrative support which includes responding to volunteering enquiries, supporting at meetings, producing volunteer communications and maintaining volunteer records.
- Act as a first point of contact for volunteers, offering guidance and support throughout their journey, and assist with recruitment, onboarding and recognition.
- Help deliver engagement and appreciation events, share inspiring stories through newsletter and volunteer spaces and gather volunteer feedback to improve services.
- Champion good data practices, maintaining accurate records and ensuring information is handled responsibly. Above all, promote inclusive, safe and accessible volunteering across all activities.
The Person
This role is a great opportunity for an organised and proactive administrator who enjoys supporting others and being part of a friendly, collaborative team. You will also enjoy working with and supporting volunteers, helping to spark new ideas, create great experiences and build a real sense of community and belonging along the way. You’ll be passionate about creating and supporting the development of volunteer communications and storytelling to inspire others to get involved.
You will be comfortable using Microsoft 365 tools such as Outlook, Teams, Word, Excel and Forms and will bring a flexible, can-do approach to your work. Above all, you will value inclusion, accessibility and team work, and will be committed to learning, growing and contributing to an open, supportive and sustainable community.
Please see the Job Decription below for more information.
Organisation
Open University Student Union
View profile
Registered Charity
21 - 50
Registered Charity
21 - 50
Our mission is to make a positive difference to all OU students – it's the foundation of everything we do.
Refreshed on: 30 July 2026
Closing date: 10 August 2026 at 09:00
Tags: Administration, Communications, Volunteering Management, Customer Service, CRM, Customer support, Data Entry, Database Management, Education, Engagement / Outreach, Information Management, Office Management, Social Media, Students / School, Events / Activities
The client requests no contact from agencies or media sales.
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Stratford-upon-Avon, Warwickshire (On-site)
£38,000 - £40,000 FTE (£28,373 - £29,866 pa)
Part-time (28 hours per week, across a minimum of 4 days, including Fridays)
Permanent
Job description
Help Shape the Future of People and Volunteering at The Shakespeare Hospice
We're looking for an experienced HR professional who is passionate about people, volunteers and continuous improvement. In this newly refreshed role, you'll play a vital part in modernising our people processes, enhancing our volunteer programme and helping ensure The Shakespeare Hospice remains an employer and volunteer organisation of choice within our community.
Make a Difference Through People
At The Shakespeare Hospice, our mission is to provide exceptional care and support to patients, families and loved ones facing life-limiting illnesses. Behind this vital work is a dedicated team of employees and volunteers who make a real difference every day.
We are seeking an experienced and compassionate HR & Volunteer Manager to join our People & Workforce Team. This is an exciting opportunity for a skilled HR professional who is passionate about supporting people, fostering positive workplace cultures and recognising the invaluable contribution volunteers make within our community.
About the Role
Reporting to the Head of People & Workforce, you will play a key role in delivering professional HR support across the Hospice while leading and developing our volunteer programme.
This is an exciting opportunity for someone who enjoys creating positive change. As the Hospice continues to evolve, a key focus during your first year will be to help modernise, streamline and improve people and volunteer processes, ensuring they are efficient, fit for purpose and provide an excellent experience for employees, volunteers and managers alike.
You will work closely with colleagues across the organisation to identify opportunities for improvement, simplify ways of working, enhance systems and processes, and support the development of a modern, people-focused HR function.
You will:
- Provide expert HR advice and guidance to managers on a wide range of people matters.
- Lead the review, development and modernisation of HR and volunteer processes, policies and systems.
- Identify opportunities to streamline administration, improve efficiency and enhance the employee and volunteer experience.
- Lead and develop recruitment and onboarding processes.
- Support employee wellbeing and engagement initiatives.
- Ensure compliance with employment legislation, HR best practice and regulatory requirements.
- Produce workforce data and insights to support decision-making and continuous improvement.
- Oversee volunteer recruitment, onboarding, engagement and recognition.
About You
We're looking for someone who is not only an experienced HR professional but also someone who enjoys improving the way things work.
You will be comfortable challenging existing practices, introducing new ideas and helping to build efficient and effective people processes. You'll be excited by the opportunity to make a lasting impact and help shape the future of HR and volunteering at The Shakespeare Hospice.
Why Join Us?
This is a unique opportunity to join The Shakespeare Hospice at a pivotal time. Alongside providing expert HR and volunteer leadership, you'll have the opportunity to influence and modernise key people processes, helping to create an outstanding experience for our employees, volunteers and managers while supporting the Hospice's long-term ambitions.
To Apply
If you are an experienced HR professional looking for a meaningful role where you can make a lasting impact on employees, volunteers and the wider community, we would love to hear from you.
Please provide a CV and cover letter - guide two A4 pages detailing how your skills and experience match the requirements of the role. Full details of the role can be found here.
The Shakespeare Hospice is committed to equality, diversity and inclusion and welcomes applications from all suitably qualified candidates.
Candidates must be able to demonstrate their eligibility to work in the UK.
The Shakespeare Hospice reserves the right to close adverts early should we receive enough applications.We reserve the right to extend the closing date for this vacancy should the need arise.
All data is processed in accordance with our privacy policy.
Application Instructions
Please provide a CV and cover letter - guide two A4 pages detailing how your skills and experience match the requirements of the role.
Organisation
The Shakespeare Hospice
View profile
Registered Charity
51 - 100
Registered Charity
51 - 100
For everyone in our community affected by a life-limiting illness or bereavement to be able to access compassionate care and the support they need
Posted on: 23 July 2026
Closing date: 09 August 2026 at 23:00
Tags: Human Resources, Legal / Law, Volunteering Management, Employment
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Job description
Regional Volunteer Team Lead- Scotland and North-East England
CSSC
Remote
£33,000.00
Full-time
Perm anent
Membership Organisations
Job description
Pay: £33,000.00 per year
Job description:
Position: Volunteer Team Leader
Location: Remote in Scotland and North-East England
Full-time Salary: £33,000 + car
Job Title- Volunteer Team Leader
Department- Volunteer Delivery
Reports to- Head of Change
Grade- Team Leader
Job Purpose
To provide regional team leadership to designated Regional and Area Associations and their volunteers that inspires the delivery of excellent member benefits, sports and leisure events at a local level.
Key accountabilities
-
To support volunteers to deliver a regional and local programme that:
-
Aligns to the CSSC strategy, mission, vision and values
-
Adheres to operating processes, framework and legislation
-
Enhances volunteer skills and experiences, celebrates volunteering, and attracts new volunteers to CSSC
-
To work collaboratively with the Regional Chair and volunteers to monitor progress in line with their annual plan, attend local meetings and evaluate the delivery of activities and events.
-
To foster effective networking and collaboration across the team championing best practices, seeking out new ideas, new ways of doing things, and celebrating success.
-
To attract, recruit and induct new volunteers in such a way that they feel confident and can provide an excellent service for our members.
-
To help volunteers to meet personal development goals and aspirations, ensuring that key volunteering roles have potential successors, retaining and developing the services and commitment of volunteers with CSSC.
Dimensions
No. of direct reports: 0
Total staff overseen: 0
Internal contacts: Volunteer Support Team , Events Team, Sports and Physical Activity team, Marketing andCommunications Team
External contacts: Regional and Area Officers, Communications Officers, Event volunteers
Person Specification:
Personal effectiveness - Essential
-
Ability to manage and organise time and workload effectively.
-
Resilient and flexible with the ability to work under pressure
-
Ability to build and manage strong working relationships.
-
Able to work independently and as part of a team.
-
Personal drive and enthusiasm with a positive attitude and a desire to succeed
-
Committed to continuous improvement
Skills, experience & qualifications:
Essential
-
Minimum of 3 years relevant volunteer management experience either in the work place or attained through a relevant qualification.
-
Intermediate to advanced level of MS word and Excel
-
Ability to communicate both through written and verbal
-
Full UK driving licence as travel will be required for this role
Desirable
-
A relevant degree or professional qualification in volunteer management
is not essential but may be advantageous.
-
A working knowledge of CRM and digital Event Management Systems
-
Experience with building and working with high performing teams
Job Type: Full-time, Permanent
Benefits:
-
Additional leave
-
Company car
-
Company pension
-
Cycle to work scheme
Experience:
-
Volunteer Management: 3 year (preferred)
Licence/Certification:
-
Driving Licence (required)
Work Location: Remote
Organisation
CSSC
View profile
Non Charity Employer
51 - 100
Non Charity Employer
51 - 100
We are a not-for-profit, membership, organisation for over 124,000 colleagues from the civil service and public sector.
Refreshed on: 23 July 2026
Closing date: 14 August 2026 at 17:32
Tags: Volunteering Management
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Manchester, Greater Manchester (Hybrid)
£33,150 per year (£26,150 pro-rata)
Part-time (4 days / 28 hours per week)
Temporary (1 year)
Arts, Culture and Heritage
∙
Community Development
∙
Diversity and Inclusion
∙
Health
∙
Youth and Children
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Job description
We are seeking a passionate and dedicated Volunteer and Promotions Manager to oversee our volunteer and placement programme and to lead appropriate community engagement and outreach initiatives.
This role will foster strong relationships and develop promotional strategies, and is vital in enhancing our organisation’s visibility and impact.
Afrocats exist to empower communities through creativity, cultural engagement, and wellbeing. Our mission is rooted in creating inclusive spaces where individuals feel safe to rediscover joy, build confidence, and connect with others. We believe in meeting people where they are, offering opportunities for growth, and challenging inequitable systems through arts and advocacy.
This is a great time to join our charity at a time of significant growth and change. No two days are the same at Afrocats and the work is fun, creative and rewarding.
Interviews will be held in late September.
Organisation
Afrocats
View profile
Registered Charity
6 - 10
Registered Charity
6 - 10
An award-winning charity based in Manchester, empowering displaced women & children through creativity
Posted on: 16 July 2026
Closing date: 15 August 2026 at 23:30
Tags: Fundraising, Operations, Engagement / Outreach, Human Rights, Justice, Programme Management, Public Health, Public Relations, Refugee / Immigration, Students / School, University, Wellbeing, Women's Rights, Youth / Children, Community Fundraising, Events / Activities, Regional Fundraising
The client requests no contact from agencies or media sales.
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Solihull, West Midlands (Hybrid)
Wolverhampton, Staffordshire
£29,561 per year
Full-time
Permanent
Job description
Since 1892, Birmingham Dogs Home has been rescuing, reuniting and rehoming dogs across the West Midlands. Each year, thousands of dogs receive the second chance they deserve thanks to the kindness and generosity of our supporters and volunteers.
As we prepare to celebrate our 135th anniversary, we're looking for an enthusiastic Volunteer Coordinator to help shape and grow our volunteer programme across our Solihull and Wolverhampton centres.
Volunteers are at the heart of everything we do. In this role, you'll recruit, support and inspire people who generously give their time to help dogs in our care. From welcoming new volunteers and coordinating training to building relationships with local organisations and supporting corporate volunteering days, you'll play a key role in creating a positive and rewarding volunteering experience.
Working closely with the Head of Income Generation, you'll lead the day-to-day delivery of our volunteer programme, helping to ensure our volunteers feel valued, supported and equipped to make a real difference.
About You
We're looking for someone with experience of coordinating or managing volunteers, who enjoys working with people and building lasting relationships.
You will be organised, confident in managing a varied workload and comfortable working across multiple sites. You will enjoy motivating others, bringing people together and finding practical solutions that help both volunteers and colleagues.
An excellent communicator, you will build relationships with a variety of stakeholders, whether you're welcoming a new volunteer, supporting an existing team member or developing partnerships with local organisations and businesses.
Most importantly, you'll understand the value that volunteers bring to Birmingham Dogs Home and be passionate about creating an environment where they feel appreciated and motivated to continue making a difference.
In return, we offer:
- Two weeks' free dog boarding
- 25% discount on veterinary treatment
- Free on-site parking
- Life assurance
- BHSF Health Plan
- Employee Assistance Programme
- Pension contribution
- Ongoing CPD and development opportunities
If you're looking for a role where you can make a genuine difference and help people change the lives of homeless dogs every day, we'd love to hear from you.
Application Instructions
To apply, please submit your CV along with a cover letter outlining:
* Why this role appeals to you
* Your experience of working with volunteers
Application deadline: Monday 10th August
First stage interview: w/c Monday 17th August (can be flexible due to holiday period)
Please note that due to the high number of applications we may receive, only shortlisted candidates will be contacted.
Organisation
Birmingham Dogs Home
View profile
Registered Charity
51 - 100
Registered Charity
51 - 100
At Birmingham Dogs Home, our dedicated team cares for stray, abandoned, and unwanted dogs 24 hours a day, 365 days a year.
Posted on: 14 July 2026
Closing date: 10 August 2026 at 14:00
Tags: Volunteering Management, Environment / Animal
The client requests no contact from agencies or media sales.
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Greater Manchester (On-site)
30525.94
Full-time
Temporary (Until 31st March 2028, to be extended subject to further funding )
Job description
We are looking for a passionate and motivated Volunteer & Digital Services Coordinator to manage our volunteer programme and our Helpline & Digital Service.
In this role, you will recruit, train, supervise and support all volunteer roles (Helpline & Digital Service, art group and admin volunteers) and develop the volunteering provision at SARA, including organising SARA community events to engage volunteers. You will also have oversight of SARA’s Helpline & Digital Services (helpline, live chat and email service) for survivors of sexual violence. To do this, you will promote SARA’s digital services in Greater Manchester and beyond, develop the digital services procedures, line manage helpline sessional workers, ensure service user confidentiality, safeguard service users using the digital services, coordinate the on-call safeguarding rota for the digital services, identify service user themes, and collect and record all service area data.
Organisation
SARA
View profile
Registered Charity
6 - 10
Registered Charity
6 - 10
Supporting survivors of sexual violence. Formerly TRC / Trafford Rape Crisis
Refreshed on: 10 July 2026
Closing date: 10 August 2026 at 17:00
Tags: Volunteering Management, Engagement / Outreach, Helpline
The client requests no contact from agencies or media sales.
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