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Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are looking for someone who genuinely wants to make a difference, previous money advice experience is not essential - we will provide the training and support required. If you are a natural problem solver, an excellent communicator, and someone who enjoys helping people overcome personal challenges - this could be the role for you!
The Outreach Money Advice Caseworker will provide specialist money and debt advice to people experiencing financial hardship, with a particular focus on preventing homelessness, sustaining tenancies and supporting residents to achieve long-term financial stability.
Using a relationship-based, person-centred approach, you will deliver outreach across Devon through home visits, community venues and flexible methods of communication, ensuring vulnerable residents can access the support they need.
We have numerous roles available, two are based in Exeter and surrounding areas and one is based in Torridge and West Devon.
Registered Charity
11 - 20
Our vision is to eliminate social isolation and financial hardship.
The client requests no contact from agencies or media sales.
Thank you!
“Providing free, independent, confidential and impartial advice”
Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns.
Citizens Advice Southwark provides outreach advice service in hospitals across South East London as well as from our main offices in Peckham and Walworth. We are seeking to recruit a welfare benefits caseworker to undertake casework assisting clients to access their entitlements to welfare benefits and other sources of financial help.
To be successful you will need:
- At least one year’s full time (or part time equivalent) paid or unpaid recent experience of advice work. This should include advising and undertaking casework on complex cases in social welfare law.
- Demonstrable in-depth knowledge of welfare benefits including those related to disability and sickness.
- An understanding of and commitment to the Aims and Principles of the Citizens Advice service including Equal Opportunities policies.
Closing date: 9.00am Monday 14 September 2026
Interviews: Friday 18 September 2026
We offer a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% salary, and training and development opportunities to continue your professional development.
Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.
