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Family Counsellor
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Job Title: Safe Ground Family Counsellor
Location: Based within HMP Forest Bank, Greater Manchester. You may be expected to travel to other services as required, including to Central London Central Office, HMP Altcourse and for in-person meetings held off site. Hybrid working is permitted with an option of up to 2 days working from home when appropriate. Step Free access is not available at this service.
Salary: £36,000
Shift Pattern: 37.5 hours per week Monday to Friday 07:30 - 17:30. You may be required to work outside these hours as per service and organisational requirements, including evenings, weekends, and bank holidays and forming part of the out of hours on call rota for managers.
About the Role
We’re hiring a Safe Ground Family Counsellor to support men in custody at HMP Forest Bank, located in Manchester.
As a Family Counsellor, you will identify the needs of men and their families in custody , providing anti-punitive, anti-shame, tailored support to maintain and grow family ties for individuals whilst in custody . You will deliver person centred therapeutic support through group, one-to-one and triage sessions, helping participants improve relationships, develop emotional awareness, and build healthier communication. The role includes family counselling clinics, group programme support, and joint work with prison teams and external partners. You will work in a trauma-informed way to support rehabilitation and strengthen family connections. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Key Responsibilities Include:
Support men who may be facing challenges with family relationships, father-child contact, emotional regulation, trauma, communication difficulties and maintaining positive relationships during custody
Deliver group and one-to-one counselling sessions, as well as facilitating family counselling clinics
Support full time delivery of programmes such as Fathers Inside and Man Up, which have received national recognition and are delivered across custodial and community settings
Create and maintain tailored support plans
Support participants to improve relationships and emotional regulation
Monitor wellbeing and respond to safeguarding concerns
Maintain accurate records on internal systems
Lone working as part of a wider team
About You
We’re looking for a compassionate and motivated individual who understands the needs of men in custody, the importance of anti-shame and anti-punitive practice in these systems, and the importance of family relationships in supporting rehabilitation. You will be comfortable working in a custodial environment and able to build trust with individuals from a range of backgrounds. You will be proactive in managing your workload, able to adapt within a busy service, and confident working both independently and as part of a wider team, often challenging prison cultures. You will be keen to support men in custody to achieve their individual goals and support them to be the best versions of themselves.
Ability to engage with people from different backgrounds, build rapport and support them to achieve their personal goals
Ability to show empathy and understanding of the challenges people face and adapt approaches to meet individual needs
Confidence delivering both one-to-one and group-based support
Ability to work collaboratively with a range of professionals and services, often challenging punitive approaches
Ability and willingness to be flexible in working patterns to meet service needs
We are interviewing on an ongoing basis so this job role may close early. We advise applying as soon as possible for your application to be taken into consideration at the early stages. As a note, Interviews are scheduled for commencing on the 20th of July and 2nd Stage interviews for the 2nd of August.
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Unifrog’s mission
We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.
Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.
We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer.
Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!
We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply. In advance of applying, if you have any questions about working at Unifrog, please contact our Recruitment Lead (contact details on our jobs page).
What you’ll do
As International Partnerships Lead for the Middle East, Africa and Europe, your role is to provide world class customer service and support to over 250 international schools from around the world. You will build and maintain excellent working relationships with your partner schools, supporting them to make the most of the Unifrog platform. Solutions and customer service focused, you will make sure that all interactions with Unifrog are prompt, positive and successful.
You will cover the Middle East and Africa, with possible opportunities for international travel for school visits or conferences once a year.
Your key responsibilities will include:
Being the first point of contact for our international partner schools in the region.
Working with your partner Area Manager to improve Unifrog engagement across the region and making sure schools are making the most of the platform.
Monitoring, auditing and analysing usage across partner schools, identifying schools that need additional support to use the platform effectively.
Provide resources and strategies to partner schools to maximise staff and student engagement with Unifrog, identifying and promoting best practice across partner schools.
Delivering targeted training sessions for partner schools via workshops and webinars. This could be a video meeting with a counselor, a webinar with lots of teachers attending from around the world; or an in-person visit to one of our partner schools subject to travel restrictions.
Onboarding new schools that join us. You will make sure that they are properly set up on our platform and have a strong plan in place so that they and their students can get the most out of Unifrog.
Responding to queries and troubleshooting issues and providing on-the-spot support via phone, email and video calls.
Proactively working to foster a sense of community amongst our Unifrog partners.
What we’re looking for
Strong communication skills – ability to articulate ideas clearly and concisely over email, phone and on video calls.
Track record of excellent relationship management and customer service.
Active listening and objection handling skills.
Problem-solving skills and the ability to find solutions to queries independently.
Confident working independently but happy to ask for support when it’s needed.
Extremely well organised, with a keen attention to detail.
A background and interest in education would be an advantage.
Proactive attitude and willingness to get stuck in.
You will be joining a team of highly motivated people who are passionate about our mission of helping students to find the best next step for them after school. If this excites you, you love building relationships, and you’re an energetic person who is willing to learn, then we’d love to hear from you.
Working together
You’ll work alongside the Area Manager for your region as well as colleagues in our International Partnerships team and the wider International schools team. You’ll be line managed by our International Partnerships Manager (London-based).
Benefits
On our jobs page you’ll find a full list of the benefits we offer our team, including:
Mission focussed
Join one of Escape the City’s top 1% employers and help transform careers and destinations in schools.
Growing company
Become part of a committed, dynamic, and growing company. We want to build our team for the long term: if you do well, we will do our best to make sure you want to stay at the company for a long time.
Growing individually
Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.
Have impact
Influence the company’s direction: we love to promote great ideas, wherever they come from.
Key details
UK salary: £38,332 per annum plus team commission (OTE: £43,000).
HK salary: HKD 32,007 per month, plus HK living allowance (HKD 5,670 per month) and commission (OTE: HKD 41,575 per month).
Grade B.
Full-time.
28 days paid holiday per year (plus bank holidays).
If UK based, normal working hours are 8am - 4pm, Monday to Thursday, and 8am - 3.30pm on Friday. (Sometimes you may be required to start earlier or finish later).
If Hong Kong based, normal working hours are 10am to 6pm Monday to Thursday, and 10am to 5.30pm on Friday. (Sometimes you may be required to start earlier or finish later).
Work remotely in the UK or flexibly from our London office, or remotely in Hong Kong or flexibly from our Hong Kong office.
Start date: as soon as possible, though we will be flexible for the right candidate.
If you require reasonable adjustments, or want to discuss any details about the role before applying please contact our recruitment lead (contact details on our jobs page)
We can only consider candidates who have the right to work in the UK or Hong Kong.
Application process
Deadline: 10:00 (BST) on Monday 22nd June 2026.
Stage 1: Application form (~1 hour)
Visit our website to upload your CV and complete the questions and tasks below. Please note that we do not review CVs at this stage of the application process so please be as specific as possible about your experience.
i. With reference to examples of your recent experience, what would make you an excellent candidate for this role? (250 words)
ii. Tell us about a time when you had to build a relationship with someone when it was particularly challenging. What was your approach? (250 words)
Stage 2: Phone task (15 minutes)
Stage 3: Video call interview (1 hour)
Short demonstration of a Unifrog tool (resources will be provided) (10 minutes)
Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions) (50 minutes).
Phone interviews will be held throughout the application window. Video call interviews will be held w/c 29th June 2026.
Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently.
Please note, we compare all answers to an AI-generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring. You can find more details and our full policy on AI on our Unifrog jobs page.
Inclusion and diversity at Unifrog
How we communicate
Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.
Embedded EDI
As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable.
To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.
To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses so that it’s less likely that a candidate is advantaged or disadvantaged by where their answers appear compared to other candidates.
Operations Manager
Type: Full-Time (40 hours per week)
Reports to: Director of Operations
Location: Westminster, London (expectation of working from our office 2-3 days a week)
Salary: c£68,000, depending on experience
Start date: We expect to complete interviews in July, with the successful candidate joining the team as soon as possible thereafter, subject to reference checks and notice period.
How to apply: Please submit your application via our website.
About CLTR
The Centre for Long-Term Resilience (CLTR) is a UK-based, non-profit and independent think tank with a mission to transform global resilience to extreme AI and biological risks. We achieve this by working with governments and institutions, offering targeted, evidence-based advice designed to enhance understanding, decision-making and governance.
The Role
The Operations Manager is a key hire within our small but highly effective Operations Unit, sitting alongside a People Operations Manager and reporting directly to the Director of Operations. The Operations Manager will play a pivotal role in supporting CLTR’s overall operations, working across units and delivering projects spanning cybersecurity, finance, administration, data protection, office management and others.
This is a hands-on, generalist role suited to a skilled and self-motivated operator who thrives in a fast-paced environment and is comfortable switching between strategic project management and day-to-day delivery. You will have the confidence to take on new challenges and the ability to communicate clearly with internal teams, contractors and external service providers to drive impact.
You will take ownership of key operational systems and processes, lead on our internal cybersecurity and IT operations (in partnership with our external managed service provider), and support a range of compliance, administrative, and organisational improvement projects. As the organisation grows, this role will be central to building the infrastructure that supports a scaling team.
What you’ll do:
Project & Operations Management
Project manage key operational initiatives from initiation through to delivery, maintaining clear plans, timelines, and stakeholder communication.
Support the Director of Operations in developing and implementing operational strategies aligned with the organisation's growth plans.
Identify inefficiencies in existing systems and processes and drive improvements, ensuring the organisation is well-positioned to scale.
Maintain operational documentation, process guides, and internal knowledge management systems.
Cybersecurity and IT:
Serve as the primary internal point of contact for our external IT and managed security service provider, ensuring service levels are maintained and issues are resolved promptly.
Oversee day-to-day IT operations including device management, software licensing, onboarding/offboarding technology needs, and user support escalations.
Lead the implementation and ongoing management of the organisation's cybersecurity policies and controls, in line with relevant frameworks (e.g. Cyber Essentials).
Maintain and develop an asset register, acceptable use policies, access controls, and incident response procedures.
Proactively identify and mitigate IT and security risks as the organisation grows, including preparing for future infrastructure needs.
Coordinate internal roll out and learning around AI tools.
Compliance & Governance Support
Maintain and update internal policies in coordination with the Director of Operations, People Operations Manager and relevant leads.
Support the People Operations Manager with HR-adjacent compliance requirements where appropriate (e.g. right to work checks, DBS, data handling).
Support organisational compliance activities, including data protection (UK GDPR) and any sector-or donor-specific regulatory requirements.
Assist in preparing for and managing external audits, accreditations, and due diligence processes.
Office & Administrative Operations
Oversee the smooth day-to-day running of office operations, including facilities management, supplier relationships, and procurement.
Manage relationships with key operational suppliers and service providers, reviewing contracts and ensuring value for money.
Provide flexible administrative support to the Director of Operations and wider Operations Unit as needed, with a can-do approach to varied tasks.
Support the planning and logistics of internal events, offsites, and all-staff meetings.
Provide flexible operational support to the Risk Management Unit (0.5 days per week)
Organisational Development
Contribute to scaling the organisation's operational capabilities as headcount grows, including helping to onboard new staff, implement new tools, and embed operational best practice.
Play an active role in fostering a well-organised, collaborative, and mission-aligned working culture.
Any other tasks as reasonably requested by your line manager.
Person Specification
Essential
Proven track record in an operations, project management, or business management role.
Strong project management skills, with the ability to manage multiple workstreams simultaneously and deliver to deadlines.
Proven ability to manage IT and/or cybersecurity operations, ideally including experience working with external managed service providers.
Experience supporting compliance or governance functions, including working knowledge of UK GDPR and data protection practice.
Exceptional attention to detail and organisational skills, with a systematic approach to documentation and process management.
A self-starter mentality — comfortable with ambiguity, able to take initiative, and happy to roll up their sleeves on both strategic and administrative tasks.
High agency and a proactive, ownership-driven approach — you follow through on commitments, adapt quickly, and don't wait to be told what needs doing.
Excellent interpersonal skills, able to communicate clearly, kindly and directly — giving and receiving feedback openly, and building strong relationships across teams and with external partners.
A genuine commitment to CLTR's mission and an understanding that getting the operations right is what enables high-impact work to land.
Eligible to work in the UK. Unfortunately we are unable to sponsor visas for this role.
Desirable
Experience working in a not-for-profit, think tank, research organisation, or similarly mission-driven environment.
Project management qualification such as PRINCE2 or Agile.
Familiarity with cybersecurity frameworks such as Cyber Essentials, NIST, or ISO 27001.
Experience supporting organisational scaling or managing change in a growing team.
Strong digital literacy and experience working with tools such as Claude, Gemini, Asana and WordPress, and the ability to learn new software rapidly.
Experience managing procurement and supplier contracts.
Location and Travel Requirements
Flexible location within the UK, with the expectation of attending our central London office at least twice-to-three times a week, including Mondays. We are open to discussing remote and flexible working arrangements with candidates.
Salary and Benefits
£68,000, depending on experience. If you are interested in this position, but the salary is a barrier to applying, please get in touch with our team to discuss.
In addition to your salary, CLTR offers a generous benefits package which includes:
30 days annual leave, plus public holidays;
£5,000 (before tax) annual wellbeing budget, for you to spend at your discretion on items such as gym membership, therapy, meditation, etc.;
£3,000 annual learning and development budget, plus up to five days paid work time;
£2,000 onboarding grant for equipment and supplies;
A pension contribution scheme (up to 7% employer-matched contribution);
Private health insurance;
Group life insurance;
Generous parental leave benefits; and
Paid office lunches twice a week including on Mondays.
Working with CLTR also comes with a commitment to caring deeply about your wellbeing, career development and overall experience working with our team, and to respect your preferred working patterns, including flexible working hours as agreed with line managers, wherever possible.
How to apply
To apply for this role, please submit your CV and a cover letter (no more than two sides of A4) via our website by 9am UK time on Monday 22 June 2026. Please use your cover letter to demonstrate how you meet the person specification, and how you would approach the responsibilities of this role in practice.
We plan to conduct first round interviews online with selected candidates during the week commencing 29 June 2026.
Final interviews will be held in person during the week commencing 13 July 2026 at CLTR’s office in London.
If you have any questions regarding the process or dates above, please get in touch.
Equal opportunities
As an employer we encourage candidates from all backgrounds to apply and do not discriminate based on age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also warmly welcome applicants returning to work after career breaks.
We know that our organisation is strengthened by the rich variety of perspectives that a truly diverse workforce brings. We want to make sure that our selection processes are as fair as they can possibly be, providing a level playing field for anyone who wants to come and work at CLTR.
Therefore, if you have any special access requirements or other support needs throughout the application process, including interview, please get in touch so we can talk through any adjustments you need in complete confidence, and make arrangements on your behalf.
Adjustments can be whatever you need them to be, whether that’s around accessibility, preparation time and space, or just travel expenses to get you to an interview. Let us know what you need, and we’ll do everything we can to make sure you’re getting a fair opportunity to succeed.
The client requests no contact from agencies or media sales.
Member Relationship Manager
Location: Home or hybrid option
Hours: 4 or 5 days a week
Salary: £36,791 (full time equivalent)
Accountable to: Head of Strategic Communications
Responsible for: Membership Officer X1
DBS Eligibility: Basic DBS check
Closing Date: 28th June 2026
Interview Date: 7th July
About the role
Join a charity that’s passionate about safeguarding children and vulnerable adults. If you want your work to have a real-world impact, this is the role for you.
What You’ll Do:
You'll head up our Membership team, responsible for new and existing members. This is a front-line role where you’ll:
This role offers an exciting opportunity to combine relationship management, business development and strategic leadership to grow Thirtyone:eight’s membership community, strengthen engagement across churches and Christian organisations, and support the charity’s mission of creating safer environments for vulnerable people.
Why You’ll Love Working Here:
If you enjoy delivering excellent customer service, handling detailed processes, and contributing to work that makes a meaningful difference, we’d love to hear from you.
Main Responsibilities
1. Lead the active recruitment of new members with a particular focus on decision-makers and leaders.
2. Build, manage and progress a membership pipeline, using proactive activity, referrals, events, partner networks and existing organisational data.
3. Use Thirtyone:eight’s membership database to identify prospective organisations, map trends and growth opportunities aligned with our tiered membership model.
4. Initiate and lead conversations with prospective members, articulating the value of membership clearly and confidently, responding to questions and handling objections appropriately.
5. Manage relationships with existing member organisations, ensuring they understand and experience the value of their membership.
6. Identify opportunities to grow value within existing accounts, including movement between membership tiers or increased engagement with services.
7. Work with the Head of Membership and Finance & Business Manager to develop systems and processes that support effective relationship management and growth.
8. Contribute to the ongoing review and development of Thirtyone:eight’s membership offer, ensuring it remains relevant, clearly articulated and aligned with member need.
9. Collaborate with internal teams to ensure a joined-up member journey from first contact through to ongoing engagement.
10. Ensure staff and volunteers across the organisation are well equipped and confident to promote the benefits of membership.
11. Represent Thirtyone:eight, its Christian ethos and safeguarding mission at external events, exhibitions, networks and conferences.
Specific Responsibilities
Person Specification
A) Essential Personal Characteristics and Qualities:
B) Essential Experience:
Sales and marketing experience with good relationship/account management experience.
Experience of using a CRM system to manage and analyses data and record activities. (Knowledge of MS Dynamics desirable).
Relevant experience of managing and developing relationships with churches, Christian faith-based organisations, or charities, to increase engagement.
Experience in developing and embedding of processes and procedures to ensure high levels of customer service are monitored and maintained across an organisation.
Experience of line managing a team of staff and volunteers as well as working with external agencies.
C) Essential Abilities, Knowledge & Motivation:
These are the skills we regard as essential for the role:
A strong working knowledge of churches, Christian faith organisations and charities.
Ability to communicate professionally and effectively at all levels of an organisation.
Motivated to continually improve on past success and to challenge the status quo.
Excellent interpersonal skills, including the ability to engage an audience.
Self-motivated, resilient and outward-looking
Ability to build strong, professional relationships with contacts of the charity.
Ability to work as a team member with colleagues and across departments.
Good IT skills (MS Office applications as a minimum) with analytical capability.
An ability to travel independently; both regionally and nationally as required.
Knowledge and understanding of Equal Opportunity and Anti-discriminatory practice.
Independent and thought-leading, we equip organisations, churches, other faith groups, individuals and government with safeguarding tools they need



Position: Charity Shop Managers
Hours: Full-time, 35 hours a week
Contract(s): Permanent (2 positions available)
Location: Bosden Farm, South Manchester, SK2 5JL & Stockport, Greater Manchester, SK1 1LW
Salary: £25,258 per annum plus excellent benefits
Salary Band and Job Family: Band 1, Auxiliary
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
The MS Society is looking for a passionate and dynamic Shop Manager to lead the daily operations of one of our retail locations. This role is key to supporting our mission of improving the lives of those affected by multiple sclerosis (MS). The Shop Manager will be responsible for driving sales, managing a team of volunteers and staff, maintaining high standards of customer service, and ensuring efficient stock control. The role will also involve working with donors, promoting the MS Society’s work, and supporting fundraising efforts. The ideal candidate will have strong leadership, organisational, and communication skills, alongside a commitment to our charitable goals and the ability to inspire a dedicated team.
Key Responsibilities:
This is a rewarding opportunity for an individual who is passionate about making a difference and eager to contribute to the success of the MS Society’s retail operations.
Closing date for applications: 09:00 on Monday 29th June 2026
N.B. Please confirm in your cover letter which location you’re applying for.
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
Caring for you and your family
Thinking about your finances
Enriching your life at work
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS

Neo-Natal Support Worker
£24,000 pa + Company Car (with an approx. retail value of £23,000-26,000, taxable benefit in kind of £6-£8K) and other excellent benefits
This role covers the South West of London, including Chelsea & Westminster catchment area.
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
This Best Companies Top 100 mid-sized organisation and Top 20 Charity is looking to appoint a Neonatal Support Worker (35 hours, 5 days per week) as part of a developing programme delivering high quality wrap-around care and support to families with a baby receiving treatment on the Neonatal Intensive Care units within the London & South East region, working collaboratively with the multi-disciplinary team supporting the families.
Reporting to the Family Support Manager of the London & South East Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness. You will enjoy responsibility for managing your own schedule, remaining flexible to the needs of the families on your caseload.
Having worked in a demanding and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a special care baby unit/community environment and those with a recognised qualification in health or social care.
· A warm, inclusive approach to achieving goals quickly and correctly
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
· A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
· A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
We are proud to be a Best Companies Two-Star rated organisation, an outstanding place to work! As a Top 10 Charity, we have a range of fantastic benefits that we offer our employees, including:
• Control over your own schedule, based on the needs of families on your caseload, to balance home and working life
• Company car for front line care posts (car P11D value of £23,000-26,000, taxable benefit in kind of £6-£8k)
• Pension scheme where we contribute 5% of your salary and you contribute at least 3%
• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
• Time off in Lieu
• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
• Access to the Blue Light Card Scheme, and other rewards and discounts
• Bike to work, season ticket loan and payroll giving schemes
• A recommend a friend recruitment bonus scheme
• Robust training and development programmes to support your learning and growth.
If you’d like to find out more about these benefits and working with us, please visit our why work with us page on our website.
More information about us and our recruitment process can be found in our Candidate Pack on our website.
Development opportunities:
As part of our learning and development Anne Harris Skills Development Programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.
Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, introduction to play, drawing and talking training.
The programme aims to provide a building block for you to individually tailor your own learning and development needs.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
Please visit our website and apply online.
Please disclose on your application form if you have used AI for any part of your job application.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
Additional information:
Interviews will take place at our London & South East Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.
There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds.
Family Support Worker
£24,000 pa + Company Car (with an approx. retail value of £23,000-26,000, taxable benefit in kind of £6-£8K) and other excellent benefits
South West Team - Bristol and surrounding areas
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
This Best Companies Top 100 mid-sized organisation and Top 20 Charity is looking to appoint a Family Support Worker on a full-time basis (35 hours, 5 days per week) to deliver a high-quality family support service as part of our South West Care Team to families in the local area, at a time where they need it most.
Reporting to the Family Support Manager of the South West Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness. You will enjoy responsibility for managing your own schedule, remaining flexible to the needs of the families on your caseload.
Having worked in a stressful and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.
Location:
This post will cover the South West of England, with this position focusing on Bristol and the surrounding area.
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.
· A warm, inclusive approach to achieving goals quickly and correctly.
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
· A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
We are proud to be a Best Companies Two-Star rated organisation, an outstanding place to work! As a Top 10 Charity, we have a range of fantastic benefits that we offer our employees, including:
· Control over your own schedule, based on the needs of families on your caseload, to balance home and working life
· Company car for front line care posts (car P11D value of £23,000-26,000, taxable benefit in kind of £6-£8k)
· Pension scheme where we contribute 5% of your salary and you contribute at least 3%
· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
· Time off in Lieu
· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
· Access to the Blue Light Card Scheme, and other rewards and discounts
· Bike to work, season ticket loan and payroll giving schemes
· A recommend a friend recruitment bonus scheme
· Robust training and development programmes to support your learning and growth.
If you’d like to find out more about these benefits and working with us, please visit our why work with us page on our website.
More information about us and our recruitment process can be found in our Candidate Pack on our website.
Development opportunities:
As part of our learning and development Anne Harris Skills Development Programme, and development programme we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.
Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
To apply please visit our website via the link.
Please disclose on your application form if you have used AI for any part of your job application.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
Additional information:
Interviews will take place at our South West Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful.
There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and a Best Companies One-Star rated organisation. Registered Charity No: 1070532
0.5 FTE – 18.75 hours per week (flexible working)
Salary: £30,000-£32,000 FTE depending on experience
Location: Hybrid working with one regular day or half-day per week in Abingdon/Oxfordshire, alongside home working and occasional external meetings
About Quest for Learning
Quest for Learning is an education charity working to close the gap for primary school children in Oxfordshire who are falling behind due to disadvantage.
We work closely with schools to deliver targeted, evidence-led literacy and numeracy programmes that help children build the skills, confidence and foundations they need to thrive. Many of the children we support are growing up in poverty, facing barriers linked to low family literacy, unmet additional needs, unstable home circumstances, or limited access to wider opportunities.
Our programmes are delivered by experienced professional tutors and are built around structured interventions, strong school partnerships and measurable outcomes. On average, pupils supported through our small-group tutoring make around 13 months of progress in just 10 hours of support.
Quest for Learning is entering an important new stage of development. Following a period of organisational growth and strategic transition, we are investing in building a more sustainable and ambitious fundraising function that can deepen our impact and reach more children across Oxfordshire.
This is an opportunity to play a central role in shaping that journey.
Why join us?
This is a rare opportunity to join a small but ambitious charity at a genuinely exciting stage of development.
You’ll have:
We are intentionally investing in fundraising and organisational growth, and this role offers the opportunity to help shape a developing fundraising function within an ambitious, evidence-led charity with strong foundations and significant future potential.
We are a collaborative, supportive and purpose-driven team that values initiative, professionalism, creativity and compassion.
Role purpose
We are seeking a proactive, highly organised and motivated fundraiser to lead and grow our trusts and grants fundraising activity.
This role will focus primarily on identifying funding opportunities, developing compelling applications, managing funder relationships and building a strong pipeline of income to support Quest for Learning’s future growth.
The successful candidate will play a key role in helping us develop a more strategic and sustainable fundraising approach. We are looking for someone who can combine strong written communication and attention to detail with initiative, pace and the ability to manage multiple priorities effectively.
This role would suit someone with existing trusts fundraising experience, or someone with highly transferable skills who can learn quickly and thrive in a fast-moving environment.
You will work closely with the CEO, programme staff and trustees, with access to strong impact data, established programmes and a compelling case for support.
Alongside this role, Quest for Learning is also exploring the development of an additional partnerships-focused fundraising role. We are open-minded about how responsibilities are ultimately structured and welcome applications from candidates with a range of backgrounds, experiences and strengths.
Key responsibilities
Trusts and foundations fundraising
Relationship management and stewardship
Organisational Contribution
Person specification
We recognise that strong fundraisers do not always come from traditional charity fundraising backgrounds. If you have transferable skills and experience in areas such as bid writing, partnerships, relationship management, education, sales, communications, account management or business development - and are excited by our mission - we would strongly encourage you to apply.
Essential
Desirable
What success looks like in this role
Successful performance in this role is likely to include:
As Quest for Learning grows, we expect this role to develop too, with opportunities to shape strategy and take on increasing responsibility over time.
Who thrives at Quest for Learning?
People who tend to thrive at Quest for Learning are:
Working arrangements
Benefits
Application process
To apply, please submit:
We encourage applications from candidates with both traditional and non-traditional fundraising backgrounds.
For an informal conversation about the role, please contact Chris Higgins, CEO
Closing date: midday, Tuesday 30 June
Interviews: week commencing 6 or 13 July
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract type
Permanent
Location
Whittington
Hours
30 hours, Part time
Annual salary
Starting from B1 £26,273.71 with the ability to progress to B3 £27,451.03 - Pro rata for part time hours.
Annual salary
Review date
21/06/2026
The Finance Administrator will be responsible for day-to-day processes across the Hospice’s accounts receivable and accounts payable functions including invoice processing, approval workflow management, payment processing, and accounting record maintenance through the Sage Intacct system. Working to monthly deadlines and providing a customer focused, financial service to the Hospice.
Qualifications
Essential
·GCSE maths and English or equivalent
·Completed or studying towards minimum of AAT Level 3, accountancy at degree level, or similar qualification
Knowledge and experience
Essential
·Previous experience in financial administration or bookkeeping, with a demonstrable understanding of the processing of transactions along with the corresponding debits and credits made
·Previous experience in managing accounts payable, accounts receivable, and reconciling financial transactions
·Knowledge of the different treatments for VAT and where these apply
·Experience in using accounting software
Desirable
·Experience in financial administration or bookkeeping within a healthcare, charity, or non-profit setting
·Working knowledge of UK registered charity finance processes and regulations
·Experience of navigating between the different entities of a group and taking responsibility of allocations
·Experience with handling a central inbox and taking appropriate actions
Values
·Exhibits our hospice values and behaviours
Skills
Essential
·Proficient in Microsoft Office Suite, particularly Excel
·Strong numerical and analytical skills, with a high degree of accuracy and attention to detail
·Excellent verbal and written communication skills, with the ability to explain financial information clearly to non-financial colleagues
·Excellent organisational and time-management skills, with the ability to manage multiple tasks and meet deadlines
·Ability to work independently, using initiative and analytical thinking to solve problems and improve processes
·Embrace a collaborative approach and value teamwork
Desirable
·Working experience of the Sage Intacct accounting software
Personal Attributes
·Empathetic
·Team player
·Able to work under pressure
·Collaborative
·Ambassador for St Giles Hospice
Other requirements
·Valid driving licence
·Eligibility to work in the UK
·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests
Just so you know:
This post is subject to a Disclose and Barring Service (DBS) check.
We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date.
If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.
As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.
Whether you’re living with a terminal illness, or your loved one is nearing the end of their life, we’re here for you at every stage.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A rare chance to build something from zero — and see your work move millions of pounds to the world's most effective charities.
The opportunity
In recent years, some of the biggest problems in the world have gotten worse.
What gives us hope is that research-backed, scalable, but grossly underfunded ways to make progress on these problems exist.
More than 11,000 people have pledged at least 10% of their income to the world's most effective charities through Giving What We Can's 10% Pledge. Our global community gives over £63 million every year, funding malaria prevention, poverty reduction, animal welfare, AI safety research, and more.
GWWC has over 5,000 UK donors. £12.5M came from the top 300 alone in 2025. Despite this, there has been virtually no proactive relationship management. We believe there's huge potential to increase this figure with dedicated, high-quality donor stewardship.
London is GWWC's largest concentration of community members: over 2,600 CRM contacts and over 500 active pledgers. It's the natural centre of gravity for events and in-person engagement, with a rich ecosystem of high-net-worth individuals aligned with effective giving.
What you'll do
Build deep, lasting relationships with donors and pledgers. You'll proactively manage a portfolio of GWWC's highest-value community members through 1:1 meetings, calls, and thoughtful follow-up. Expect 8 to 10 meaningful conversations per week: coffees, dinners, calls.
Guide donors toward the highest-impact giving. Think of it as philanthropic advising. You're helping people think through where their giving goes furthest, directing generosity toward GWWC-recommended, evidence-backed charities. You'll also inspire people to give more, helping them see why giving more significantly and effectively can transform the impact they have with their donations.
Run high-quality donor events. Intimate dinners, networking evenings, and community gatherings. You'll have an events budget and the freedom to experiment with formats that build connection.
Re-engage lapsed and non-reporting donors. When someone takes a pledge with GWWC, they commit to giving 10% of their income to effective charities. Some donors give through our platform (where we can track it), while others give directly to charities and report it back to us. Over time, many stop doing either: our data shows recording rates drop from 60% in year one to just 22% by year five without any proactive engagement. These aren't necessarily people who've stopped caring; many have simply drifted without anyone checking in. A single outreach test to 369 lapsed donors recovered $2.3M in reported donations. You'll do this systematically, bringing recording rates to around 70% for the group of people you're engaging with.
Inspire warm leads to take a giving pledge. Follow up with people who've attended events, expressed interest, or sit in our CRM but haven't yet committed. We expect approximately 80 new pledges per year from this work.
Build the strategy. You'll build the strategy in partnership with your counterpart in the San Francisco Bay Area. This is a joint endeavour: together you'll develop the model for how GWWC does donor engagement, then adapt it for each geography to replicate globally.
What we're looking for
A social chameleon with high EQ. You can read a room and calibrate, holding your own at a black-tie dinner or a casual coffee with equal ease. Different donors need different things; you instinctively know which register to use.
Energised by getting out there. You're the kind of person who'd rather have ten meetings in a week than five. You want to be out in the world, meeting people, opening doors, and building relationships. Some weeks half your outreach will go unanswered, and that doesn't slow you down.
Highly organised and strategic. You're able to use a CRM to maximise the number and quality of interactions you have, thinking strategically about how to invest the most time on the highest-potential opportunities, whether that's inspiring new donors or stewarding existing ones to give more.
Super agentic. Give you KPI targets and a CRM and you'll build the strategy from there. You're the kind of person who doesn't need to be told what to do next, you just see what needs doing and get on with it.
You really care deeply about these issues. You find the core questions of effective giving compelling. You can talk about why cost-effectiveness matters without sounding robotic, and you come across as authentic because you actually care about these issues.
5+ years of relevant experience. In fundraising, philanthropy, donor stewardship, major gifts, high-touch relationship management, or senior sales and partnerships. We care about what you can do, not credentials, but this is a senior role that requires demonstrated experience.
Nice to haves
We definitely don't expect any candidate to have all of these.
Compensation and benefits
Benefits include:
About us
Giving What We Can is working towards a world without preventable suffering or existential risk, where everyone is able to flourish. We do this by making giving effectively and significantly a norm among those who can afford it.
Founded in 2009, we are best known for the 10% Pledge, where over 11,000 people have committed to donating at least 10% of their lifetime income to highly effective charities. Our larger community of ~20,000 pledgers and donors currently gives ~£63M annually, of which GWWC processes and grants £24M+ yearly through our own donation platform.
We're a lean, remote, performance-focused team. Our impact evaluation shows a 7x multiplier: every $1 spent on our operations generates $7 in donations to highly effective charities. We're committed to a high level of transparency. And we're growing fast, on track for more than 40% year-over-year growth on donations in 2026.
You'll report to: James Rayton, Director of Community & Partnerships
How to apply
You can apply by filling out the form linked in this job ad. We review applications on a rolling basis and will move quickly when we find the right person. Our process typically includes: application review → screening call → paid work test → interviews with James (line manager) and cross-functional team members → paid work trial → reference checks and interview with the CEO. We provide compensation for all work tests and trials.
If you have any questions, don't hesitate to reach out to us.
Giving What We Can is committed to building a diverse team and strongly encourages applications from people of all backgrounds.
The client requests no contact from agencies or media sales.
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.
We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.
We work towards this by:
• Addressing poverty and injustice through advice and support and influencing systemic change.
• Shifting power to people and communities affected by injustice and inequality.
• Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.
This means:
• Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
• Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
• Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.
What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.
Department background
The Debt Advice Team at Toynbee Hall provides crucial support to individuals and families struggling with financial burdens. Funded by the Money and Pensions Service (MaPS), this team delivers expert guidance and practical solutions to help clients manage and reduce their debt.
Scope of Role
The Traineeship will last for 12 months. This role involves gaining practical experience by observing and participating in interviews to understand clients’ financial problems, researching options, and helping clients make informed decisions. The role includes structured classroom-based learning, supervised practice, and mandatory secondments across partner advice agencies in London.
Key Responsibilities
1. Accurate, Effective, and Individually Tailored Advice
Work under supervision to observe and learn how to provide effective debt advice, including interviewing clients, researching options, and empowering clients to make informed decisions.
2. Detailed Case Records
Assist in maintaining detailed case records, ensuring all work meets auditing and quality standards, and meets funder requirements.
3. Training and Development
Complete a structured training programme within the six-month period, covering technical debt advice, client management, and financial regulations. During the initial training period, trainees will be expected to attend intensive classroom-based training and supervised learning activities four to five days per week. Additional training will be based on shadowing, on-site learning, tests, external training courses, etc.
4. Teamwork
Be an active member of the team, identifying opportunities for your development and contributing to collective goals.
5. Travel
Travel across London is required, including attendance at partner organisations, advice sites, and mandatory secondment placements across London boroughs.
Following the initial training period, the role will require a minimum of four days per week working from Toynbee Hall or partner office locations. One additional working day from home may be agreed where there is a suitable home-working environment and this aligns with operational requirements.
6. Other
Undertake additional tasks as delegated by Management.
Person Specification
1. Experience and Skills
2. Personal Attributes
Desirable Criteria
Our Benefits
Annual Leave
Pension
Additional Perks & Support
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Kentown Family Support Worker
Maternity Cover up to 12 months
£24,000 pa + Company Car (with an approx. retail value of £23,000-26,000, taxable benefit in kind of £6-£8K) and other excellent benefits
To Cover Kentown and East Lancashire
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
We are looking to appoint a Family Support Worker for a fixed term period of up to 12 months, on a full-time basis (35 hours, 5 days per week) to deliver a high-quality family support service as part of our Kentown Team to families in the local area, at a time where they need it most.
Reporting to the Family Support Manager of the Kentown Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness. You will enjoy responsibility for managing your own schedule, remaining flexible to the needs of the families on your caseload.
Having worked in a demanding and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.
· A warm, inclusive approach to achieving goals quickly and correctly.
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
· A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
We are proud to be a Best Companies Two-Star rated organisation, an outstanding place to work! As a Top 10 Charity, we have a range of fantastic benefits that we offer our employees, including:
• Control over your own schedule, based on the needs of families on your caseload, to balance home and working life
• Company car for front line care posts (car P11D value of £23,000-26,000, taxable benefit in kind of £6-£8k)
• Pension scheme where we contribute 5% of your salary and you contribute at least 3%
• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
• Time off in Lieu
• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
• Access to the Blue Light Card Scheme, and other rewards and discounts
• Bike to work, season ticket loan and payroll giving schemes
• A recommend a friend recruitment bonus scheme
• Robust training and development programmes to support your learning and growth.
If you’d like to find out more about these benefits and working with us, please visit our why work with us page on our website.
More information about us and our recruitment process can be found in our Candidate Pack on our website.
Development opportunities:
As part of our learning and development Anne Harris Skills Development Programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.
Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
To apply please visit our website via the link and apply online.
Please disclose on your application form if you have used AI for any part of your job application.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
Additional information:
Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful.
There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.
We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The purpose of this role is to provide 1-1 support to an outreach caseload: ensuring survivors of trafficking and sexual exploitation understand their rights and that these are met, coaching survivors to identify their personal goals, supporting survivors to access the appropriate services/treatment providers and ultimately supporting them into independence.
We are looking for a passionate individual who has experience of working with women who have experienced trafficking, exploitation, and/or modern slavery, who is aligned with the vision and mission of Ella’s and who can develop strong partnerships with other community organisations and groups, both locally within London boroughs and London wide.
Special conditions
● You will be asked to provide an enhanced DBS check.
● Due to the nature of this work, this role is for women only.
● The postholder is expected to take part in the out of hours on-call service.
● Ability and willingness to work flexibly, and at other Ella’s locations.
Two reasons why you should join Ella’s
1. You will make a difference: Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Join us, and be a crucial part of ensuring survivors have all they need to recover and build lives that are safe and free.
2. You will work in a great place: We are a passionate, growing organisation. Of our staff, 100% say they would recommend Ella’s as a place to work. As a team, we are strong, women-led, authentic, professional, fun and supportive of one another.
Job description
Casework provision
Provide high-quality casework support to service users on the outreach caseload (including children and families in some cases).
Support survivor empowerment to speak out and self-advocate
Carry out regular risk assessment with survivors and respond to any safeguarding concerns as per Ella’s safeguarding procedures
Create tailored support plans in collaboration with service users
Provide day-to-day support and build trusting relationships with the service users
Be sensitive to the rapidly changing emotional and physical needs of the service users and respond accordingly
Manage all paperwork, processing any personal data in accordance with Ella’s policies and procedures
Ensure casenote records are recorded within 24 hours of each service user contact using Ella’s case management system
Assist service users with administrative tasks as required: reaching out to supporting agencies, booking appointments, form-filling, and attending appointments
Assume an advocacy role during external appointments, if required
Assist in writing covering letters and support letters to compliment service users’ application forms, advocate for the service user in specific needs, or to keep other organisations updated as required
Research the requirements for benefit applications and assisting service users to complete (as required). E.g. S95 asylum subsistence claims, HC2 certificate applications, and state benefits claims
Assist with maintaining frequent communication with the Home Office, law enforcement and solicitors to progress survivor legal cases
Liaise effectively with other agencies involved in the care or support of service users to ensure their needs are sufficiently met
Safeguarding & health and safety
Ensure all major incidents, accidents, safeguarding concerns or potential hazards are managed, reported and recorded following Ella’s policies and procedures
Maintain a safe and secure working environment, ensuring all safety and security procedures are followed to keep self and others safe
Participate in the identification and assessment of risks and implement agreed working procedures to minimise their impact; writing risk assessments as required
Promote awareness of health and safety amongst service users, including those who use emergency/on call systems, fire prevention and control systems as necessary
Ensure the location confidentiality of Ella’s premises to protect survivors and safeguard staff and volunteers
Participate in any relevant safeguarding training and keep up to date with any changes to Ella’s safeguarding policies and procedures
Other/general duties
Develop strategic partnerships with local agencies working within the VAWG sector and other local organisations or businesses that could enrich the work of Ella’s
Take part in the out of hours on-call service
Attend any training required for the role, keeping up to date with any developments and changes within the sector
Represent the work at Ella’s with integrity at all times
Adhere to all of Ella's policies and procedures at all times
Be an active member of the organisation, attending any team meetings that are required and contribute to Ella's strategic goals and input into its direction of growth
Attend monthly supervision with the Service Manager and keep in regular contact
Handle emergency situations calmly and professionally
Complete any other duties as directed by the Service Manager which are within the scope of the role
Attend bi-weekly team meetings
Benefits
Part of a small and committed team, a dynamic organisation changing women’s lives, supporting and empowering them to build their futures
Access to a professional supervisor
28 days annual leave plus bank holidays
Mental health days
Regular social wellbeing initiatives.
Health benefits programme for all staff.
Special conditions
An enhanced Disclosure and Barring Service check will be undertaken
Due to the nature of the work, this post is for women only
The role is subject to a 6-month probationary period
The postholder is expected to take part in the out of hours on-call service
Ability and willingness to work flexibly, and at other Ella’s locations if required, is necessary for this role
How to apply for this role
To apply for this role, please submit the following to CharityJob:
Up-to-date CV
Application questions
CharityJob monitoring and evaluation form. The information on this form will be treated as confidential and used for statistical purposes only. The form will not be treated as part of your application. This form is submitted online and does not need to be emailed with your application documents.
Candidates will be invited to interview by email - please check your spam folder.
If you have queries about any aspect of this role or the appointment process, need additional information or wish to have an informal and confidential discussion, then please send us a message. Please also note that an appointment to this role will be subject to a DBS check.
More about Ella’s
Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Our mission is to do everything we can to ensure survivors have all they need to recover and build lives that are safe and free.
Here is a summary of our main activities:
We run seven safe houses. This supported accommodation is crucial for survivors, until they are ready and able to live independently.
We provide regular support for women and families in neighbourhoods across London, and many more further afield when they need us.
We speak out on issues affecting the women we work with. We care deeply about survivors of trafficking and exploitation and want to see a world where these crimes are not tolerated.
Ella’s is an equal opportunities employer. We encourage applications from all backgrounds and communities, as we believe having a diverse team adds value and positively impacts our service.
We actively encourage applicants from BAME backgrounds, LGBTQ+ applicants and those with disabilities. We are committed to equality and diversity within our organisation.
Our mission is to ensure survivors of trafficking and exploitation have all they need to recover and build lives that are safe and free.
The client requests no contact from agencies or media sales.
Family Support Worker – Thames Valley
£24,000 pa + Company Car (with an approx. retail value of £23,000-26,000, taxable benefit in kind of £6-£8K) and other excellent benefits
Thames Valley and surrounding areas.
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
We are looking to appoint a Family Support Worker on a full-time basis (35 hours, 5 days per week) to deliver a high-quality family support service as part of our Thames Valley Care Team to families in the local area, at a time where they need it most.
Reporting to the Family Support Manager of the Thames Valley Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness. You will enjoy responsibility for managing your own schedule, remaining flexible to the needs of the families on your caseload.
Having worked in a stressful and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.
This role covers Thames Valley and surrounding areas. The role does require travel, however you have the freedom to plan your own diary around the demands of both the families you are working with, your team, and also any personal appointments you may need to attend.
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care
· A warm, inclusive approach to achieving goals quickly and correctly
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
· A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
· A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
We are proud to be a Best Companies Two-Star rated organisation, an outstanding place to work! As a Top 10 Charity, we have a range of fantastic benefits that we offer our employees, including:
• Control over your own schedule, based on the needs of families on your caseload, to balance home and working life
• Company car for front line care posts (car P11D value of £23,000-26,000, taxable benefit in kind of £6-£8k)
• Pension scheme where we contribute 5% of your salary and you contribute at least 3%
• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
• Time off in Lieu
• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
• Access to the Blue Light Card Scheme, and other rewards and discounts
• Bike to work, season ticket loan and payroll giving schemes
• A recommend a friend recruitment bonus scheme
• Robust training and development programmes to support your learning and growth.
If you’d like to find out more about these benefits and working with us, please visit our why work with us page on our website.
More information about us and our recruitment process can be found in our Candidate Pack on our website.
Development opportunities:
As part of our learning and development Anne Harris Skills Development Programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.
As part of our learning and development Anne Harris Skills Development Programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.
Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, introduction to play, drawing and talking training.
The programme aims to provide a building block for you to individually tailor your own learning and development needs.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
Please visit our website and apply online.
Please disclose on your application form if you have used AI for any part of your job application.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
Additional information:
Interviews will take place at our Thames Valley Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful.
There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds.