570 Administration jobs

What we are looking for

· To support organisational capacity across HR, Compliance & Facilities during a period of operational change.

· To provide HR administration, recruitment, safeguarding. Compliance and office management support, helping to                  maintain effective processes, accurate records and a safe, compliant working environment.

What we offer

· Group Life Insurance

· A Health Care & Cash Plan delivered by Medicash

· A salary exchange scheme – this is only for staff who have opted into the Saltbox Pension Scheme

· Staff support & counselling service from local NHS provider

· 24 days annual leave

· 8 Public Holidays

· Plus an extra day on your birthday

· No weekend work

· Enhanced Maternity/Paternity pay

· Wellbeing & Discounts

· Learning & Development

About Us

Saltbox is an organisation with Christian values and principles. Saltbox services support those with all faiths and none.  It is not a requirement to be a Christian to work for Saltbox; however, staff are expected to behave in accordance with our Values and Guiding Principles, which are detailed below:

Values:

Our message to individuals, communities and organisations is, you are valuable, have purpose, can be forgiven, can trust, serve and you can make a difference.

The Operations Assistant will join a small and dynamic team that covers Finance, Human Resources, IT and Business Operations. The Finance & Operations team play a critical role by running the day-to-day operations and providing the infrastructure that enables the continued delivery of the Trust’s mission and objectives.

The Trust is seeking an enthusiastic and detail-orientated Operations Assistant to support the administrative activities that facilitate the smooth running of the Trust, organising people, information and other resources. The role will provide practical and responsive support to colleagues, while helping to maintain effective processes and contribute to ongoing operational improvements. The role will report to the Senior Operations Officer.

Main duties

Health and Safety

• Lead on day-to-day Health and Safety, including compliance monitoring, documentation, regular reviews and staff training.

• First Aider and Fire Warden (training will be provided).

• Supporting wellbeing activities and initiatives as required.

Office management

• Acting as the Trust’s first point of contact, by providing a responsive and efficient service for general external and internal telephone, email, and mail enquiries.

• Ordering stationary, general office supplies and IT equipment within budget.

• Maintaining the general upkeep of the office premises.

• Manage day-to-day office operations, including visitors, access, post and general administration.

• Managing relationships with outsourced office providers, monitoring and reviewing service levels and performance, and supporting sourcing or renewals.

• Managing relationship with Millbank Tower building management.

• Supporting general office projects as required.

IT & Systems

• Lead on office and IT equipment with line manager support.

• Provide admin support for IT projects as required.

Other

• Supporting with new starter and leaver operational processes.

• Supporting centrally organised team activities.

• Ad hoc support with GDPR queries.

• Other duties as necessary from time to time.

Person Specification

We welcome applications from individuals who can demonstrate:

• Excellent verbal and written communication and strong interpersonal skills

• Strong organisational and problem solving skills, with the ability to multi-task

• A flexible and adaptable approach to accommodate the varying aspects of the role, able to prioritise tasks and work to deadlines

• Good understanding of the importance of confidentiality in the workplace

We are also looking for an individual who is or has:

• Sympathetic to the aims of the Trust and its mission to address educational disadvantage;

• Excellent attention to detail;

• Ability to work collaboratively as part of a team and independently with a high degree of initiative

• Personable, flexible and discreet; able to fit in to a small team

• Eligible to work in the UK* 

In addition, experience in the following areas will help you to stand out. However, this is not required, and training will be provided if needed for the right candidate:

• Experience of office administration/coordination

• Experience of managing a range of different projects

• Experience of working in the education or not-for-profit sector

Terms of Appointment

• Salary: £31,700 - £ 32,400 per annum

• Contract: Full time (part-time 4 days considered), Permanent

• Working location: Minimum of 2 office days per week

• Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP. Our home working policy gives staff the option to work from home for up to 60% of the time, with approval from their line manager.

• Hours: The standard working hours are 9am to 5pm, Monday to Friday and may also be required to attend events / meetings outside of their normal working hours during weekday evenings and occasionally at weekends

• DBS check may be required

• Please note that we are unfortunately not a licensed visa sponsor

Interviews

Applications should reach us by 08/10/26, with the interview round held at our London offices on 22/10/26.

Safeguarding statement

The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust.

Contextual recruitment

The Trust is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds, including those underrepresented at present at the Trust, to apply for this role. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds. We are committed to being an inclusive and welcoming place to work and know that greater diversity will lead to even greater results for the young people we support.

We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.

We also operate contextual recruitment at the Sutton Trust. Our application process gives you the option to include information about your background, such as whether you were eligible for free school meals, whether your parents went to university, or whether you attended a state school. For more examples and information on contextual recruitment, please see our website.

About The Role

This is an exciting time to join the Remembrance Events team, with the Festival of Remembrance just around the corner and a busy programme of commemorative events ahead. As Remembrance Events Administrator, you’ll be right at the heart of the team, providing the organisation and coordination that keeps large scale events running smoothly. From managing event information and accreditation to arranging travel, preparing correspondence and keeping on top of busy inboxes, you’ll have a varied role where there is always something happening.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

We’re looking for someone who enjoys being the person who keeps things moving. You’ll need to be organised, confident dealing with people and comfortable managing several priorities at once, often working to tight deadlines without losing sight of the detail. You’ll be dealing with public enquiries, supporting event accreditation, liaising with colleagues across The Royal British Legion and working with the contact centre, so being approachable, responsive and able to communicate clearly is just as important as being confident with systems, data entry, Word, Excel and Outlook.

This is a fixed-term opportunity until November 2027, giving you the chance to be involved in a full programme of Remembrance activity across the UK and, where required, Europe. You might be arranging travel one day, resolving an enquiry the next and helping prepare the administration behind a major event soon after. If you’re someone who likes a busy environment, takes pride in getting the detail right and wants a role where no two days are quite the same, we’d like to hear from you.

You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site.

Employee benefits include -

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension scheme with employer contributions ranging from 6% to 14%, depending on length of service
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

As part of our commitment to inclusion, we offer interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.

Interview Dates: Between 1st to 9th September

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

Smart Works is a dynamic, high profile and fast-growing UK charity that dresses and coaches unemployed women for success at their job interview. We empower each woman by giving her the clothes and the confidence she needs to succeed.

After visiting Smart Works, 68% of clients secure a job, gaining financial independence and transforming their lives.

The Smart Works service is delivered in London, Manchester, Edinburgh, Birmingham, Newcastle, Reading, Bristol and Leeds. Over the past ten years, Smart Works has helped over 50,000 women, and last year alone we reached 10,600 women. It is our mission that any woman who needs our service should be able to find her way to a Smart Works centre.

In 2025 we launched our new 5-year strategy- we are aiming to build a future where every woman, at any stage of her career, can access trusted, personalised support to secure employment. We aspire to be local in feel, national in reach, shaped by the voices of women, valuing every story and every success.

About the Role

The South London Centre Manager will have overall responsibility for the day-to-day management, smooth running and development of the South London centre and Smart Works service in Croydon.

They will oversee the delivery of a high-quality Smart Works service, to include managing centre operations, leading and supporting the volunteer community, and building strong relationships with local partners and stakeholders, to ensure that Smart Works is well-embedded in the South London community.

The Centre Manager will be a highly organised and proactive individual who enjoys making things happen. They will be equally comfortable managing the practical running of a busy public-facing centre, supporting clients and volunteers, representing Smart Works externally and identifying opportunities to grow the service.

They will be a natural relationship builder who is able to create a vibrant, friendly and inclusive environment where everyone feels welcome.

The role would be based in the South London centre, and there will be occasional evening and weekend work for which staff are awarded TOIL. There will also be an expectation that this role may need to visit other Smart Works London centres or travel for outreach events and activities throughout the city.

How to Apply

Please submit a CV and a cover letter which answers the following questions by 29th September at 5pm. Your application should be addressed to Fiona Hollow, Head of London Service Delivery

• Why do you want to work for Smart Works? (Max 250 words)
• How will you create a positive atmosphere and environment for clients, volunteers and staff members in our South London centre? (Max 250 words)
• Tell us about a time you have worked effectively in a team to solve a problem. (Max 250 words)

1st round interviews will take place on Monday 5th October and will be virtual. If you are unable to attend a virtual interview for any reason, please let us know to discuss another arrangement.2nd round interviews will take place on Friday 9th October and will be in person in Croydon.

If you require any reasonable adjustments or alterations for the application and recruitmentprocesses, please reach out to us.

Smart Works is committed to best practice employment practices, including reducing the burden for those seeking work. Smart Works will therefore reimburse reasonable costs of travel to interviews if required.

To support Relationship Managers and Senior Relationship Manager in the delivery and servicing of programmes across the VCS Alliance, providing tailored administrative and coordination support appropriate to each programme's needs.

The post will also provide general support to all staff and trustees across the VCS Alliance to ensure our work can run smoothly and effectively. This is an entry level role, and full support and training will be provided.

#Project Officer #Project Officer Jobs #Project Support Officer #Programme Officer #Programmes Officer #Project Coordinator #Programme Coordinator #Project Administration #Programme Administration #Project Support #Programme Support #Projects Officer #Projects Coordinator #Programme Support Officer #Project Delivery #Programme Delivery #Project Administrator #Programme Administrator

We are looking for a highly organised and proactive Project Coordinator to support the effective delivery of our assessment, onboarding, grants administration and event activities. This role is central to ensuring a positive experience for applicants and participants throughout their journey, providing excellent customer service, coordinating key processes, and maintaining accurate records across multiple platforms. The successful candidate will be confident managing competing priorities, have exceptional attention to detail, and enjoy working in a fast-paced environment where no two days are the same.

The role involves coordinating assessment and recruitment activities from initial enquiries through to final decisions, ensuring applicants receive a professional and positive experience throughout the process. Responsibilities include managing applications, coordinating interviews and selection panels, preparing panel documentation, communicating outcomes, and supporting assessment activities. Working closely with programme and grants colleagues, you will ensure processes run smoothly, deadlines are met, and accurate records are maintained.

In addition, you will support participant onboarding, grants administration, and event delivery. This includes maintaining participant records across multiple systems, carrying out verification checks, processing grant payments, and supporting the logistics of in-person events.

We are looking for someone with excellent organisational and administrative skills, strong attention to detail, and the ability to manage multiple priorities. The successful candidate will also contribute to improving team processes and developing specialist knowledge in key areas of programme delivery, helping to ensure the efficient and effective operation of our programmes.

Executive Assistant - 2-Month Contract

Location: South-West London - Hybrid (3 days office / 2 days home)
Contract: 2-month minimum, with potential to extend
Day Rate: £250-£300 per day via Umbrella company
Working Hours: 8:30am-5:30pm
Start Date: ASAP - applicants can have a maximum 1 weeks' notice

Goodman Masson are delighted to be partnering with a leading global organisation to recruit an experienced Executive Assistant on an initial 2-month contract, with the potential for extension.

This is an excellent opportunity for a highly organised and proactive EA to join a collaborative team of five EAs, supporting senior executives through a period of significant organisational transformation.

The Role

You will provide high-level executive support to the COO and CPO, taking ownership of complex diary management, international travel coordination and day-to-day executive administration.

The role will suit an EA who is highly detail-focused, proactive and confident operating as a trusted and diplomatic gatekeeper for senior stakeholders.

Key Responsibilities

• Calendar & Schedule Management

  • Manage complex, shifting calendars for both executives, proactively resolving conflicts and prioritizing time based on business impact
  • Schedule and coordinate internal and external meetings, including cross-time-zone coordination
  • Anticipate scheduling needs around offsites and Exec Team staff meeting
  • Build relationships with other EAs/leadership teams to ensure smooth cross-departmental coordination

  Meeting & Event Coordination

  • Organize and manage logistics for leadership meetings, offsites, and team events (venue, catering, AV, materials)
  • Prepare agendas, capture action items/minutes, and follow up on outstanding items

  Travel Management

  • Book and manage domestic/international travel itineraries, accommodations, and ground transport
  • Handle last-minute changes and disruptions efficiently
  • Prepare travel expense reports and reconcile receipts
  • Maintain trackers/dashboards for key initiatives owned by the CPO and COO

  Confidentiality & Judgment

  • Handle sensitive company, personnel, and strategic information with discretion
  • Exercise sound judgment on prioritization and escalation without explicit direction
  • Manage conflicting priorities between two executives with tact and diplomacy

  Administrative & Office Support

  • Process expense reports, invoices, and reimbursements

About You

We're looking for an experienced EA who can hit the ground running and immediately provide high-quality support.

The three key qualities are:

Exceptional attention to detail - you will spot the small things others might miss and proactively ensure nothing falls through the cracks.

Proactive and "on the ball" - you will anticipate requirements, stay ahead of your executives and confidently manage competing priorities.

Gravitas, integrity, discretion and executive presence - you'll have the gravitas to operate confidently with C-suite stakeholders and act as a trusted gatekeeper.

Required Experience:

• Extensive experience as an Executive Assistant supporting senior/C-suite executives.
• Strong diary management and international travel coordination experience.
• Experience working in a fast-paced, complex and collaborative environment.
• Excellent organisational and communication skills.
• The confidence and judgement to manage sensitive and confidential information.
• Strong minute-taking and broader executive administration skills.
• A collaborative approach and the ability to work effectively alongside other EAs and support functions.
• Immediate availability, with a maximum one-week notice period.

What's on Offer?

• £

Workforce Development Coordinator

WorldSkills UK is looking for an organised and proactive Workforce Development Coordinator to join our Workforce Development Team.

At WorldSkills UK, we have big ambitions to help young people, the education system and the economy. We work across the UK to raise standards in technical education and apprenticeships, champion future skills and help more young people from all backgrounds succeed in work and life.

As Workforce Development Coordinator, you will play an important role in supporting the successful delivery of our workforce development programmes. Working with colleagues, participants, delivery partners and other stakeholders, you will help ensure our programmes are well organised, our systems and information are accurate, and participants receive a professional and positive experience.

The role is varied and will include:

• coordinating programme activity, meetings, events and workshops;
• maintaining programme documentation, schedules, records and systems;
• coordinating communications with participants and internal and external stakeholders;
• collecting, validating and collating data and supporting programme reporting;
• coordinating participant registration, onboarding and ongoing support;
• working with suppliers, venues, contractors and delivery partners; and
• helping to improve systems, processes and ways of working.

We are looking for someone who is highly organised, has excellent attention to detail and can confidently coordinate multiple activities, priorities and deadlines. You will need strong administrative and communication skills, the ability to build effective working relationships with a range of people, and the confidence to use your initiative while working collaboratively as part of a team.

Salary: £28,000
Contract: Permanent, full time (35 hours per week)
Location: London, with flexible hybrid working. The postholder is expected to attend the office at least once or twice a week.

How to apply

Please download and read the application pack attached before applying.

WorldSkills UK uses a blind recruitment approach. To apply, please submit the following:

1. an anonymised CV in Word format;
2. a supporting statement in Word format outlining your suitability for the role and addressing the role description and person specification; and
3. a separate document containing your name, email address, telephone number and confirmation of your right to work in the UK.

Closing date: 23:59 on Sunday 4 October 2026.

Late or incomplete applications, or applications that do not follow the application requirements, may not be considered.

Our Vacancy

Join us as the Remediation Legal Compliance Manager and play a vital role in ensuring Peabody's fire remediation programme remains legally compliant, well-governed and aligned with evolving building safety legislation.

About the role

As Remediation Legal Compliance Manager, you'll support the delivery of Peabody's fire remediation legal compliance and grant funding programme. Reporting to the Senior Fire Remediation Legal Compliance Manager, you'll lead a team of three while ensuring robust governance, regulatory compliance and effective management of legal obligations across a complex remediation portfolio.

You'll work closely with colleagues across the Property, Legal, Governance and Fire Remediation teams to ensure compliance with the Building Safety Act, support grant funding applications and maintain critical records that underpin programme delivery.

What You'll Do

• Maintain comprehensive land registry title hierarchies, lease reviews and obligation records across the fire remediation portfolio
• Prepare and submit grant funding applications to relevant government bodies and monitor application progress
• Support the delivery of Homes England Cladding Safety Scheme requirements, including reporting, administration and coordination activities
• Monitor emerging legislation and regulatory developments, ensuring colleagues understand their responsibilities and any changes to compliance requirements
• Produce compliance reports and support governance reporting relating to fire remediation activity
• Maintain asset, liability and compliance records, ensuring information is accurate, accessible and auditable
• Support litigation management, risk assessments and the implementation of compliance controls across the programme
• Ensure governance processes, procedures and document controls remain robust and compliant with organisational requirements
• Build strong relationships across the business to support effective programme delivery and positive resident outcomes

What You'll Need

• Significant experience in a legal, compliance, governance or regulated environment
• A law degree or relevant legal qualification
• Experience managing, coaching and developing teams
• Strong knowledge of complex leases, land registry titles and property-related legal obligations
• Understanding of building safety legislation, regulatory compliance or governance frameworks
• Experience maintaining accurate records, managing compliance programmes and producing governance reports
• Excellent stakeholder management skills, with the ability to communicate complex information clearly to both technical and non-technical audiences

What We Offer

• 30 days’ annual holiday, plus bank holidays
• Two additional paid volunteering days each year
• Flexible benefits scheme, including family friendly benefits and access to a discount portal
• 4 x salary life assurance
• Up to 10% pension contribution
• Professional development and opportunities to broaden your experience

Why Join Us?

When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.

Please read before applying

Peabody does not provide sponsorship as a licensed UK employer.

This advert will close on Monday 5th October. However, we reserve the right to close this advert early if we receive a high volume of suitable applications.

Our Assessment Process

Our fair, inclusive and transparent recruitment process includes an in-person Interview. This will be held at our Westminster Bridge Road office across week commencing 12th October 2026.

If you have any questions about this role, please email Talent Specialist, Ryan Loasby.

Executive Assistant – 2-Month Contract

Location: South-West London – Hybrid (3 days office / 2 days home)
Contract: 2-month minimum, with potential to extend
Day Rate: £250–£300 per day via Umbrella company
Working Hours: 8:30am–5:30pm
Start Date: ASAP – applicants can have a maximum 1 weeks' notice

Goodman Masson are delighted to be partnering with a leading global organisation to recruit an experienced Executive Assistant on an initial 2-month contract, with the potential for extension.

This is an excellent opportunity for a highly organised and proactive EA to join a collaborative team of five EAs, supporting senior executives through a period of significant organisational transformation.

The Role

You will provide high-level executive support to the COO and CPO, taking ownership of complex diary management, international travel coordination and day-to-day executive administration.

The role will suit an EA who is highly detail-focused, proactive and confident operating as a trusted and diplomatic gatekeeper for senior stakeholders.

Key Responsibilities

• Manage complex diaries and coordinate multiple C-suite calendars across different time zones.
• Coordinate international travel to the USA and India, working closely with the dedicated Travel Coordinator.
• Liaise effectively with executives, other EAs and internal stakeholders to ensure seamless coordination.
• Act as a professional and diplomatic gatekeeper, handling sensitive information with integrity and discretion.
• Identify potential diary conflicts, cancellations and changes proactively, ensuring stakeholders are kept fully informed.
• Provide comprehensive executive support, including meeting coordination, minute taking and general administration.
• Work collaboratively with the wider EA team to maintain a consistent and highly responsive support function.
• Operate effectively in a fast-paced environment, prioritising competing demands and responding quickly to changing requirements.

About You

We're looking for an experienced EA who can hit the ground running and immediately provide high-quality support.

The three key qualities are:

Exceptional attention to detail – you will spot the small things others might miss and proactively ensure nothing falls through the cracks.

Proactive and "on the ball" – you will anticipate requirements, stay ahead of your executives and confidently manage competing priorities.

Gravitas, integrity, discretion and executive presence – you'll have the gravitas to operate confidently with C-suite stakeholders and act as a trusted gatekeeper.

Required Experience:

• Extensive experience as an Executive Assistant supporting senior/C-suite executives.
• Strong diary management and international travel coordination experience.
• Experience working in a fast-paced, complex and collaborative environment.
• Excellent organisational and communication skills.
• The confidence and judgement to manage sensitive and confidential information.
• Strong minute-taking and broader executive administration skills.
• A collaborative approach and the ability to work effectively alongside other EAs and support functions.
• Immediate availability, with a maximum one-week notice period.

What's on Offer?

• £250–£300 per day via Umbrella company, dependent on experience.
• Initial 2-month contract with potential for extension.
• Hybrid working – 3 days onsite and 2 days from home.
• Working hours of 8:30am–5:00pm, with no regular evening or late-night calls.
• Free onsite parking.

If you are an experienced EA and have all the required experience, please ensure this is all captured in your CV in bullet point form under your previous organisations and send to  ASAP to maximise your chances of being progressed. 

Northern Ballet is looking for an organised, proactive and detail-focused Development Executive to join our friendly and ambitious fundraising team.

This is an exciting opportunity for someone who is a confident communicator, with experience in administration, fundraising or customer service who is looking to develop their career in arts fundraising. You’ll play an important role in growing support for Northern Ballet, nurturing relationships with our supporters and helping the Development team run smoothly.

What you’ll do

• Support the growth and administration of our Patron and individual giving programmes

• Help deliver engaging supporter stewardship

• Support donor and corporate events in Leeds and across the UK.

• Maintain accurate supporter and donor information within our Spektrix CRM database

• Support fundraising campaigns, appeals, trust and foundation applications, research and reporting

• Coordinate meetings, donor visits, backstage experiences, rehearsals and other supporter activities
• Provide high-quality administrative support and contribute to improving systems and supporter experience
• Work collaboratively across the organisation and support performances and events, including some evening and weekend work.

Why join Northern Ballet?

You’ll be part of a small, collaborative and purpose-driven team where your contribution really matters. This is a fantastic opportunity to learn, grow and make a meaningful impact through the work of one of the UK’s leading ballet companies.

Northern Ballet is committed to equality, diversity and inclusion and welcomes applications from people of all backgrounds and experiences. We are a Disability Confident employer and guarantee an interview to disabled applicants who meet the essential criteria.

Join us at an exciting time in our journey to improve lives through the sport of boccia and help to lead development of the most inclusive sport in England.

To help us achieve our ambitions, we are looking to recruit a Business Support Manager, to join our small staff team and report to our Head of Operations.

As Business Support Manager, you will play a central part supporting the organisation and ensuring we offer great service and care to the boccia community.

We are looking for people who can make a positive contribution to our charity and use their experience and skills to support our work. The ideal candidate will be passionate about making a real difference and bring new ideas for our processes and services.

Purpose of the role

· To manage assigned business support services within Boccia England, using a strong customer focused approach to achieve operational effectiveness and demonstrate our company values.

Key Accountabilities and Objectives

Administration - Provide a high level of administrative support to the Boccia England team (30% of time to this objective)

 · Develop and implement systems and procedures to support the efficient operation of Boccia England and improve the service we offer to members and customers

· Manage the enquires received into Boccia England which includes email, phone and web contacts.

· Provide administrative support to the wider team in areas for events, competitions, and talent.

· Ensure all Boccia England policies are up to date, fit for purpose and compliant with legislation.

· Support compliance with relevant standards including health and safety requirements and data protection in conjunction with the Head of Operations.

· Create a suite of standing operating procedures (SOPs) to support the team and create efficient ways of working and cost savings where appropriate.

Volunteer People Management –Manage and support Boccia England volunteers(30% of time to this objective)

 · Effective management of the volunteer community in organising and attending events, competitions and other areas as and when required.

· To include defining clear roles and responsibilities, clear communication; setting appropriate objectives; monitoring and reviewing performance; providing support and guidance and personal/professional development.

· Support and develop inclusive communication strategies in all communication to volunteers

· Collect feedback from the boccia community to identify improvement areas and action these where appropriate.

 

Commercial shop – Manage the Boccia England shop, deliver high levels of customer satisfaction and achieve income targets (30% of time to this objective)

 · Manage the Trading budget to realise a positive contribution to the overall Boccia England budget.

· Manage the shop suppliers and ensure stock levels are appropriate.

· Manage customer experience to achieve high levels of satisfaction and repeat business.

· Complete regular reviews of products and complete market research to identify new items tosell which will benefit the boccia community and generate new income revenue streams.

· Be responsible for the shop website, ensuring it is up to date, maintained and the functionality is maximised.

 

Boccia England Membership - Manage the existing membership benefits package to ensure all areas are delivered (5% of time to this objective)

· Be a subject matter expert for the Boccia England membership platform.

· Deliver training to new and existing team members to maximise their use of the platform.

· Provide regular reports to the Senior Leadership Team and Board on membership numbers, trends and engagement  rates.

· Coordinate the annual membership activities to ensure these are delivered

· Collect membership feedback to report on the current membership offer and manage satisfaction within the membership packages.

· Support the team with initiatives to increase membership numbers and support the retention of existing or lapsed members.

· Input into the annual review of the membership packages to identify improvements and deliver these where appropriate.

Human Resources - Provide administrative support to the Head of Operations in people related work (5% of time to this objective)

 · Coordinate wellbeing newsletters and support the team to deliver a calendar of wellbeing initiatives.

· Work with the Head of Operations to support the recruitment of roles across the business, these may be paid, unpaid, volunteer and or self-employed roles.

· Support the administration of tasks, such as safer recruitment processes, onboarding and induction checklists, training needs surveys and plans.

 

General Requirements

· Manage own workload effectively.

· Be committed to continuous improvement.

· Provide excellent and timely customer service with both internal and external communications.

· Use and share knowledge and expertise to develop Boccia England.

· Be an advocate for Boccia England and the sport of boccia.

· Any other tasks or responsibilities as deemed appropriate by the Head of Operations which commensurate with the responsibilities of the post.

This is an exciting opportunity for an experienced charity operations and finance professional to join as our inaugural Operations and Finance Manager. As we continue to grow our impact, we are seeking an exceptional Operations and Finance Manager to work closely with the Chief Executive and Executive Chair to help strengthen our operations and oversee our finances. This is a role combining strategic thinking with hands-on operational delivery. You will, support our Chief Executive and Executive Chair to develop and implement organisational strategy while ensuring our people, systems, governance and finances support the effective delivery of our mission. You will join a close-knit team that punches above its weight, with real influence on policy affecting millions of babies worldwide. If you're an experienced charity operations and finance professional looking for your next challenge, we'd love to hear from you.

We review applications as they come in and reserve the right to appoint before the closing date.

Project Possible is a small Christian charity that tackles dependency and builds resilient communities around the world.

We’re looking for a motivated and committed individual to help get our campaigns and ideas off the ground and ensure the smooth running of the day-to-day fundraising activities. You will have the opportunity to get involved in all aspects of our supporter engagement and communications, including coordinating events, producing compelling resources and creating social media posts.

This is a varied role where you will gain experience across the Fundraising and Communications functions, as well as the wider charity team. There will be opportunities to bring your creative ideas and to develop your skills.

We are looking for an individual with strong communication skills who is able to manage competing priorities whilst retaining attention to detail.  To excel in this role, you will enjoy working collaboratively and be equally comfortable with administrative tasks as well as being a creative thinker.

This is a great opportunity for someone with a year or two of experience in Communications/Fundraising or looking to get into the fundraising sector. If you thrive working in a highly collaborative environment and are passionate about supporting overlooked communities, we would love to hear from you.

If you would like to speak to someone informally about the role before applying, please do not hesitate to get in touch.

We anticipate inviting some applicants for an interview via Teams during the week commencing 12th October, followed by a second interview in person for those who are successful, in the week commencing 26th October.