Administration jobs

Working across Berkshire, Surrey Heath, Farnham & North-East Hampshire

If your idea of a great day at work involves leading a walk in the countryside, singing with a group, trying a new activity, supporting someone to regain confidence and finishing the day knowing you've genuinely made a difference, we'd love to hear from you.

At Younger People with Dementia (YPWD), we support adults diagnosed with young onset dementia (diagnosed under the age of 65)  to remain active, connected and independent through meaningful activities, one-to-one support and community programmes.

This isn't a personal care role. It's about helping people continue to live well, enjoy life and do the things that matter most to them.

What You'll Do

As part of our friendly and supportive team, you'll help deliver a wide range of engaging activities, from art, walking and singing to katakanuing, reader groups and community outings. You'll also provide one-to-one support, help plan future sessions and complete the records that enable us to deliver safe, high-quality services.

No two days are the same, and we're looking for someone who enjoys variety, uses their initiative and loves helping others have fun.

About You

We're looking for someone who:

• Is kind, compassionate and approachable.
• Enjoys being active, creative and making people smile.
• Builds positive relationships and communicates well.
• Is organised and understands the importance of accurate record keeping.
• Is confident using  IT, including email and Microsoft Office.
• Is reliable, adaptable and happy to get stuck in.
• Enjoys working independently but knows that great teamwork delivers the best outcomes.

You don't need to be an expert in dementia, we can teach that. What matters most is your attitude, your values and your willingness to learn.

The Kind of Person Who Thrives Here

At YPWD, our values are Inclusive, Supportive, Enabling and Innovative. They're not just words on a wall, they shape how we work every day.

We work hard, laugh often, support each other and leave egos at the door. We value people who are kind, humble and willing to roll up their sleeves when needed. We communicate openly, celebrate each other's successes and focus on finding solutions rather than blame.

If you're someone who enjoys being part of a team, brings a positive attitude and wants to make a genuine difference, you'll fit right in.

If you're looking for workplace politics, unnecessary drama or somewhere to simply 'do your hours', we're probably not the right organisation for you. If you're looking for meaningful work with great people, we'd love to hear from you.

Essential Requirements

• Full UK driving licence.
• Daily access to a roadworthy vehicle insured for business use.
• Willingness to travel across Berkshire, Surrey Heath, Farnham and North East Hampshire.
• Enhanced DBS check (or willingness to obtain one).
• Right to work in the UK.

What We Offer

• 26 days annual leave plus bank holidays.
• Pension scheme.
• Enhanced sickness absence scheme.
• HSF Health Cash Plan.
• Excellent training and development opportunities.
• A supportive team where your ideas are welcomed and your contribution is valued.
• Free office parking.

Interested?

We want our recruitment process to be welcoming, fair and give you the opportunity to experience what it's like to work at YPWD.

Our recruitment process includes:

• Application: Submit your CV and a covering letter explaining why you'd like to join YPWD.
• Stage One Interview: This includes a short presentation and an interview exploring your experience, values and approach to supporting people living with young onset dementia.
• Workshop Visit: Candidates progressing from the first interview will be invited to visit one of our activity workshops. This gives you the opportunity to experience our services, meet the team and ensure the role is the right fit for you.
• Stage Two Interview: A final interview to explore your suitability for the role in more depth.
• Pre-employment Checks: Any offer of employment will be subject to satisfactory references, right to work checks and an Enhanced DBS check.

Closing date: Sunday 6 September 2026

Stage One Interview: Monday 14 September 2026

Workshop Visit: Monday 21 or Tuesday 22 September 2026

Stage Two Interview: Wednesday 24 September 2026

YPWD is committed to creating an inclusive workplace and welcomes applications from all backgrounds. We are committed to safer recruitment, and all appointments are subject to satisfactory pre-employment checks, including references, right to work and an Enhanced DBS check where required.

About Medair UK 

Medair is a Christian humanitarian organisation that responds to conflict, disease, and disaster so that the world’s most vulnerable and hard-to reach people can live with dignity and hope. Medair UK is an affiliate of the Swiss-based humanitarian organisation, Medair International.   

Together, we work in some of the world's most remote and challenging environments. In 2025, despite significant pressures across the humanitarian sector, Medair supported more than 3.6 million people across 13 countries through life-saving health, nutrition, water, sanitation, shelter and cash assistance programmes. From responding to cholera outbreaks in South Sudan and supporting communities affected by conflict in Sudan, DR Congo and Lebanon, to delivering emergency relief following natural disasters in Madagascar and Myanmar, our teams continued to reach people in greatest need with compassion, professionalism and perseverance. 

About the Role/Role and Responsibilities 

An excellent opportunity has arisen to join the Medair UK team as we are seeking a part-time Head of Operations. The post holder will provide strategic leadership and operational oversight of Medair UK's finance, HR, IT and governance functions, ensuring robust systems, effective controls, and compliance with all legal and regulatory requirements. They will support the Medair UK Director and Board of Trustees to ensure effective governance and management of the charity in accordance with best practice and ensure a sustainable operational platform is in place to support all Medair UK’s functions. The Head of Operations will contribute to organisational strategy, culture and decision-making, while also taking a practical and proactive role in the day-to-day delivery of operational activities. They will help lead, support and develop the culture of Medair UK, promoting its values and Christian-distinctiveness internally and externally. 

About you 

You will be a highly organised and experienced, strategic and hands-on operational leader who can provide strong oversight of finance, governance, HR, IT and office management within a growing charity. You will have significant experience in financial and operational management, with a sound understanding of charity finance, governance and regulatory compliance and UK employment law. You will be an effective people manager and leader, with strong communication, planning and problem-solving skills. You will be adaptable, able to manage multiple priorities, work to deadlines, and demonstrate a genuine commitment to Medair’s Christian values, mission and humanitarian purpose. 

Key Activity Areas 

Financial Management and Reporting 

• Lead the charity’s financial management, ensuring accurate records, robust controls and effective financial processes.

• Oversee budgeting, forecasting and cash flow management, in collaboration with the Director to support strategic planning and financial sustainability.

• Manage reserves and organisational funds, ensuring effective stewardship, appropriate cost recovery, timely grant transfers and compliance with donor and regulatory requirements. 

• Prepare timely and accurate monthly management accounts, financial reports and performance analysis to support informed decision-making.

• Lead the production of statutory accounts and manage the annual external audit process.

• Ensure compliance and best practice with regard to legal and other regulatory bodies, including data protection and the timely submission of accounts and other returns. 

Human Resource Management 

• Lead and oversee all HR operations, including the recruitment, onboarding and retention of staff and volunteers.

• Ensure compliance with employment legislation and organisational policies through effective management and administration of contracts, HR records, payroll, pensions and employee benefits. 

• Manage employee lifecycle processes, including inductions, appraisals, performance reviews and professional development planning.

• Maintain accurate HR records and oversee attendance, leave, sickness and other employee-related processes in line with organisational policies. 

Leadership, Governance and Organisational Development 

• Lead organisational operational planning and risk management, ensuring Medair UK has the systems, processes and resources required to deliver its strategic objectives. 

• Maintain the corporate risk register and support the Board with governance, compliance and reporting requirements. 

• Support the Director and Board of Trustees through the provision of financial, operational and governance advice, contributing to organisational effectiveness and long-term sustainability. 

• Own the organisation’s policy framework, maintaining the policy register and ensuring the timely revision, review and compliance of all policies. 

• Foster a healthy organisational culture that reflects Medair's Christian values and supports staff wellbeing, engagement and development. 

IT & Office Management  

• Oversee the IT infrastructure, managing the procurement, installation and ongoing maintenance of IT hardware, systems and software liaising with the IT department at the Medair International Global Support Office (GSO) in Switzerland as appropriate. 

• Lead the development, administration and optimisation of Salesforce , other fundraising platforms and related system integrations to support fundraising, donor engagement and organisational objectives, liaising with the IT department in GSOSwitzerland as appropriate.

• Manage the Salesforce system configuration, enhancements, user access and upgrades, ensuring the platform remains effective and reliable. 

• Drive the continuous improvement of Salesforce systems, processes and data management practices, ensuring high standards of data quality, security and operational efficiency.Implement system enhancements, streamline processes and carry out regular data quality, integrity and cleansing checks to ensure accurate, consistant and reliable data. 

• Provide training, guidance and user support on Salesforce and Campaign Monitor to maximise staff capability and system adoption. 

• Ensure a fully functioning office base which enables Medair UK to deliver its operational activities in the most efficient and effective manner. 

Tasks common to all staff  

• Act as an ambassador for Medair UK at all times when liaising externally and internally 

• Ensure consistent implementation of the Medair brand across all relevant activities 

• Record information as necessary and comply at all times with requirements for handling personal / sensitive data 

Qualifications - DESIRABLE 

• Vocational qualification in business or financial management / administration desirable 

Languages 

• Excellent English (spoken and written). 

Experience / Competencies – ESSENTIAL 

• Significant experience in financial and office administration

• Understanding of UK finance and governance and employment law 

• Proficient in finance packages, ideally Quickbooks 

• Proficient in fundraising or other database(s), ideally Salesforce and Campaign Monitor

• Experience of Microsoft Office solutions, with proficiency in Excel, Word, Internet and email use. 

• Effective people manager and strong leadership skills 

• Ability to handle a wide and varied workload, with tight deadlines and competing priorities. 

• Capable planner, problem-solver and clear communicator.

• Inspired by and in full agreement with Medair’s Christian values and ethos 

• Willing to contribute to the spiritual life of the team including prayer meetings 

• Willingness to be flexible in terms of hours worked at occasional, but inevitable moments of crisis 

Experience / Competencies – DESIRABLE 

• Experience of charity leadership and governance 

• Experience in relief / development work 

• Understanding of Humanitarian Issues 

Salary: £47,000 - £52,000 

Closing date: Wednesday 12th August, 5pm. Interviews to be held on Wednesday 2nd or Thursday 3rd September. 

Workplace:Medair UK office is based in Kennington, London. There is possibility to adopt hybrid working, but with a minimum of 2 days/wk in the office. 

Contract Details: Part-Time (3 days 0.6 FTE), permanent 

Direct Reports: Operations Support Officer 

Only those eligible to work in the UK can apply. 

NOTE: In order to maintain the organisation’s Christian ethos, there is a genuine occupational requirement for the holder of this Medair UK position to be a committed Christian. 

Operations Manager 

Organisation: Religions for Peace United Kingdom (RfPUK)

Salary: £38,000 – £42,000 

Hours: Full-time (40 hours per week). Core working hours are 9:00 am – 5:00 pm, Monday to Friday. Home-based employees are expected to be available and responsive during these hours.

Contract: Fixed-term (12 months) 

Location: Home-based / hybrid (occasional travel)

Reporting to: Chair of the Board of Trustees

About the role

We are seeking an experienced Operations Manager to take operational and administrative responsibility for a small, ambitious charity. You will run governance, compliance, contract management, finance liaison, data protection, safeguarding, HR, grant administration, and media and digital maintenance. You will work directly with the Chair.

This is a KEY gatekeeper role for someone who can steady the executive arm in response to the Board's strategic direction, concentrating on rigorous enforcement and maintenance.

Key responsibilities

• Board administration (agendas, minutes, documents, filings, trustee records)

• Contract and grant administration (drafting, tracking, compliance)

• Finance liaison (working with finance service provider, accountant, treasurer)

• Compliance (GDPR, safeguarding, risk register, Charity Commission filings and all charity related issues)

• HR and resource management

• Website and social media coordination

Essential criteria

• 4+ years in a leadership or senior operations role within a charity or not-for-profit

• Experience as a board secretary or company secretary

• Experience drafting contracts and managing compliance protocol

• Knowledge of CIO governance and Charity Commission requirements

• Diciplined and methodical apporach towards established processes

• Excellent attention to detail and written English

Desirable but not essential

• Experience in the interfaith or multi-religious sector

• CGI qualification (or working towards)

Infrastructure Requirements (BYOD)

RfPUK operates a Bring Your Own Device (BYOD) framework where paid staff provide their own personal computer hardware to access our systems. All work is web-based via Google Workspace for Charities and does not require high-specification hardware. The charity provides all system user licenses and funds required antivirus software for work devices, but does not provide or fund personal hardware or domestic utility bills.

What we offer

• Real ownership of a charity's operations

• Direct reporting to the Chair – simple management structure

• Salary £38,000–£42,000

• 25 days annual leave plus public holidays

• Our workplace pension scheme is in line with statutory requirements, with employer contributions (3%).

• Home-based working with a structured core hours framework (9:00 am – 5:00 pm, Monday to Friday)

How to apply

Please send your CV and a cover letter (maximum two pages) 

Closing date: 20 August 2026

Interview Date: 24 August 2026

Only shortlisted candidates will be contacted.

Safeguarding statement: RfPUK is committed to safeguarding. 

Equal opportunities: RfPUK is an equal opportunities employer.

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[End of Advert]

WHO WE ARE

We are Zarach, the children’s bed charity, and we’re on a mission to end child bed poverty, helping children get a good night's sleep, and the chance to thrive at school. 

In our nearly eight years as a registered charity, we’ve captured the hearts and attention of many individuals, community groups, businesses and funders who want to support us on our mission. We’ve also been given an incredible media platform from which we have raised awareness of child bed poverty at local, regional and national levels. This support and awareness has seen us deliver over 18,000 bed bundles to children to date! 

WHO WE ARE LOOKING FOR

As we continue to grow our service across the North West, we are looking to recruit a Family Engagement Officer to join our newly established North West team. This role offers a unique opportunity to play a key part in the growth and development of our vital service, particularly in the Merseyside area. The role is currently being offered at 21 hours per week (0.6 FTE) but has the potential to increase to full time with further development.

As our ideal candidate you will be based in the Merseyside area or within commuting distance, but be happy to travel in and around the wider North West area. You will be able to travel regularly to meet with the team and to conduct home visits across the region. You will also need to be able to attend our Leeds Warehouse or other areas when required.

You will be someone who has good experience of the broad range of day-to-day case management, working with external partners, volunteer support, and administrative activities that working in a dynamic charity brings, and someone who enjoys the busyness and variety of this.

Alongside your family support and engagement-related skills and experience, we’ll be looking to see that you have a genuine care for our mission and, as such, are self-motivated to do a great job and be a values-led member of our team.

Ideally, you’ll have experience of working with vulnerable families and managing volunteers in the charity sector, due to some of the specialties that come with this, such as safeguarding and partnership working. But charity experience is not essential if you can demonstrate an appetite and track record for continual learning and development across your working life to date.

WHAT WE OFFER

• Starting at £15,600 with progression up to £18,000 p/a (£26,000 to £30,000 FTE)

• 21 hours (0.6 FTE) worked across 3 or 4 days

• 28 days annual leave, plus bank holidays (pro rated for part time work) 

• Healthcare Cash Plan

• Quarterly Staff Recognition Award

• A great working environment! One of our colleagues described us as- “Zarach is a wonderful place to work with the mission at the core of all that we do” 

As a People Adviser, you will deliver a high-quality, responsive HR service to our corporate teams based in London. You will provide expert advice and support to managers and employees, helping to ensure people practices align with employment legislation and best practice. You will coach and empower managers to confidently lead on people matters, providing guidance and support when needed.

This is a 12 month fixed term opportunity at 35 hours per week, but we are always happy to discuss flexible working, part time hours and job share arrangements.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year.
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. Greyscale copies of the recruitment pack are also available on request.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:

At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Closing date: 18th August 2026
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Interview date(s): First Round Interviews (Online) and Second Round Interviews (In Person) - Dates to be confirmed.

For more information about the role, please download our Recruitment pack.

About Pursuing Independent Paths

PiP works in Westminster and Kensington and Chelsea communities to support adults with learning disabilities and autism to achieve their potential, move towards independence and live their best lives. PiP is a growing charity based in North Kensington that empowers adults with learning disabilities and autism to achieve independence and fulfil their ambitions.

The Role

The Office Manager role is vital for our organisation and forms a key part of our team by supporting organisational effectiveness, enabling us to be responsive to our students, staff and families and deliver high-quality services in a safe and well-managed environment. 

We are looking for someone with proven experience in administration across four key areas:

• HR Support
• Organisational and Board Support
• Facilities and Health & Safety
• IT and Systems

We need someone who is organised, able to work across a number of areas, can take initiative, enjoys being part of a friendly supportive and who wants to make a difference at a charity working to support some of society’s most vulnerable people. We are still a smaller charity so this role will be a balance of managing and being hands-on but we are hoping to support someone to grow with us as we launch new services and continue to expand our provision.

What We Offer:

• You'll get 25 days holidays + bank holidays ever year. We're closed for Christmas but the rest of the year you may take leave whenever you wish.
• An extra day of annual leave for each year you've worked with us up to another 5 (30 in total)
• We offer a travel subsidy to help with the commuting costs.
• We provide a 4% pension contribution
• Free Employee Assistance programme 24/7 with access to counselling
• We offer regular team meals and socials - generally during work hours and they are optional.
• We offer a cycle-to-work scheme and as we're a charity, you'll get access to savings like charity and key worker discounts.

How to Apply

Please read the candidate pack carefully, to be considered for the role, you will need to send a Cover Letter of no more than 2 pages of A4 explaining why you would be suitable for the job and a CV.

Applications close on Thursday 13 August. We encourage you to apply early, as applications will be reviewed as soon as they are received, and we reserve the right to close the advert sooner subject to finding suitable candidates. 

WHO WE ARE

We are Zarach, the children’s bed charity, and we’re on a mission to end child bed poverty, helping children get a good night's sleep, and the chance to thrive at school. 

In our nearly eight years as a registered charity, we’ve captured the hearts and attention of many individuals, community groups, businesses and funders who want to support us on our mission. We’ve also been given an incredible media platform from which we have raised awareness of child bed poverty at local, regional and national levels. This support and awareness has seen us deliver over 17,000 bed bundles to children to date!! 

WHO WE ARE LOOKING FOR

Zarach is well established in West Yorkshire and Doncaster. We are now continuing to grow across the Yorkshire region, with a launch in Hull, Bridlington and Goole in the coming months.  We are looking to recruit two Family Engagement Officers to join our dedicated Yorkshire team.  We are recruiting for two separate positions across the region.

One role focuses on maintaining and supporting our successful, established service in West Yorkshire. 

The second offers a unique opportunity to play a key part in the growth and development of our vital service as we expand into the East Riding. 

As our ideal candidate you will be happy to travel in and around Yorkshire, and be able to travel regularly to meet with the team and to conduct home visits across the region. You will also need to be able to attend our Leeds Warehouse, or other areas when required.

You will be someone who has good experience of the broad range of day-to-day case management, working with external partners, volunteer support, and administrative activities that working in a dynamic charity brings, and someone who enjoys the busyness and variety of this.

Alongside your family support and engagement-related skills and experience, we’ll be looking to see that you have a genuine care for our mission and, as such, are self-motivated to do a great job and be a values-led member of our team.

Ideally, you’ll have experience of working with vulnerable families and managing volunteers in the charity sector, due to some of the specialties that come with this, such as safeguarding and partnership working. But charity experience is not essential if you can demonstrate an appetite and track record for continual learning and development across your working life to date.

WHAT WE OFFER

• Starting at £26,000 with progression up to £30,000 p/a (FTE)

• 28 Days, plus Bank Holidays.

• Healthcare Cash Plan

• Quarterly Staff Recognition Award

• A great working environment! One of our colleagues described us as- “Zarach is a wonderful place to work with the mission at the core of all that we do” 

To decide if you’d like to bring your skills and experience to bear in the pursuit of our mission, please have a look at the job description, our website and the coverage of us across social media. 

Please note that we may close this vacancy early if we receive a high volume of applications. Therefore, we encourage you to submit your CV and cover letter as soon as possible.

About the organisation

Curieus Games CIC is a UK Community Interest Company, in the process of converting into a CIO (Charitable Incorporated Organisation). Our mission is to raise energy literacy through play. We make energy and climate education fun and accessible. Our vision is to inspire and attract young people to work in the energy sector.

Our flagship programme, Megawatt, consists of an energy-based educational card game supported by a series of workshops. The object of the programme is to engage students on energy and sustainability through gamification and ethical debates.

By transitioning into a charity, the potential grants we can apply for increases significantly. This role has been created to take ownership of this grant pipeline as Megawatt scales up across the UK.

You can see more about our organisation here: www.megawatt.game

Job summary

We're looking for an organised, proactive individual to own the day-to-day running of our grant pipeline. This will range from researching grant opportunities and drafting applications, through to managing compliance, tracking grant finances, and delivering funder reports. You’ll be working closely with the Founder and School Engagement Manager.

If you have experience in grant administration or charity operations, are highly organised, and want to play a central role in a small mission-driven organisation, we want to hear from you.

Job outline

Grant applications

• Research new grant opportunities and maintain accurate records of live grants and deadlines.
• Draft and submit grant applications, with support from the Founder.
• Coordinate with the School Engagement Manager to identify eligible schools and handover successful grants for delivery.

Grant administration, finances and compliance

• Manage grant conditions, compliance and funder reporting from award through to close.
• Monitor spend against grant budgets and flag underspend or overspend.
• Support the development of improved operations and processes for grant management.
• Identify new income streams and fundraising opportunities.

Essential criteria

• Organised, detail-oriented and independent.
• Experience in grant administration, fundraising support, or charity operations.
• Confident written communicator.
• Comfortable managing finances at the level of budget tracking and reporting.
• Self-motivated and able to work independently in a remote, small-team environment.
• Proficient with digital tools.
• Must be a UK resident with the right to work in the UK.

Desirable criteria

• Experience writing grant applications, particularly for charitable trusts, foundations, or public sector funders.
• Experience working in or with the education sector.
• Familiarity with restricted fund management and charity finances.
• Knowledge of or interest in energy, sustainability, or climate education.
• Experience building or improving operational systems and processes.

Salary and benefits

• £36,000 gross FTE (pro rata)
• Around 22.5 hours per week, fully remote with flexible working hours, with an option to work term time only
• Workplace contributory pension
• 6 weeks holiday including bank holidays (pro rata)
• Regular performance reviews with the opportunity to increase your salary as the role and organisation develops

How to apply

To apply, please send a CV and a one-page cover letter via Charity Jobs by 19th August.

In your cover letter, tell us why this role appeals to you and give some examples where you have demonstrated the essential and desirable criteria listed in the job description.

We are committed to flexible, family-friendly working and welcome applications from people returning to work after a career break. We look forward to hearing from you.

RESPONSIBILITIES:

Fundraising Delivery

· Deliver challenge and community fundraising campaigns and events that achieve agreed income and participation targets.

· Support the Community & Challenge Events Manager with the delivery and stewardship of Back Up's London Marathon programme, taking ownership of agreed areas of delivery.

· Support delivery of The Push, No Limits Ride, Do the Loop and other Back Up Challenge Events.

· Deliver accessible, inclusive Community fundraising opportunities.

· Coordinate suppliers, volunteers and event logistics.

· Maintain accurate CRM and financial records.

Supporter Experience & Stewardship

· Build long-term supporter relationships that maximise fundraising, retention and lifetime value.

· Coach and motivate supporters to exceed fundraising targets.

· Deliver timely stewardship, thanking and impact reporting.

· Identify opportunities to improve supporter experience, fundraising performance and operational efficiency, making recommendations to the Community & Challenge Events Manager.

Planning, Performance & Insight

· Monitor recruitment, participation, fundraising and stewardship KPIs across the community and challenge fundraising portfolio.

· Maintain accurate supporter records, event information and financial data within the CRM and fundraising platforms.

· Produce performance reports and updates for the Community & Challenge Events Manager.

· Gather and share supporter feedback and learning to help evaluate and continually improve fundraising activities.

· Support the effective administration and evaluation of fundraising activities, ensuring accurate reporting and compliance with fundraising policies and procedures.

Collaboration

· Work with Communications & Marketing on recruitment and stewardship.

· Work with Services to engage participants and volunteers.

· Support Corporate Partnerships.

· Champion fundraising across the organisation.

The above list is not exclusive or exhaustive, and the post holder will be required to undertake such duties as may reasonably be expected within the scope of this role.

PERSON SPECIFICATION:

Essential:

· Experience delivering community or challenge fundraising.

· Excellent supporter stewardship skills.

· Experience achieving income targets and KPIs.

· Strong project management and organisational skills.

· Experience with CRM systems and online fundraising platforms

· Ability to use data and insight.

· Creative, proactive and collaborative.

· Commitment to inclusive and accessible fundraising.

· Willingness to work occasional evenings and weekends.

Desirable:

· Experience delivering London Marathon or other mass participation events.

· Experience working with volunteers.

· Experience working with people with lived experience of disability/health conditions

· Knowledge of fundraising regulation.

· Experience with Salesforce, Fundraise Up, Raisley and Enthuse platforms

· Understanding of spinal cord injury or disability sector.

Corporate Partnerships Fundraiser 

Up to £31,000 per annum + excellent benefits 

Leatherhead, Surrey 

About the role: 

We are looking to appoint an experienced fundraiser to manage a portfolio of corporate partnerships to help fund the growth of our care services, and to build relationships with companies to help them achieve their CSR goals. 

Reporting to the Corporate and Community Fundraising Manager. You will be part of a team driving Rainbow Trust’s Corporate income, building and maintaining the pipeline through effective networking and stewardship. You will be responsible for the stewardship of varied corporate accounts to whom you will become a main contact and provide excellent account management. Some accounts raising six figure sums.

You will work collaboratively towards a ‘one team one target’ approach across the Fundraising and Engagement department and ensure that the use of technology is maximized and all processes are subject to continuous improvement. 

This is an excellent opportunity to maintain a breadth of fundraising experience to position yourself for future fundraising roles with increased responsibility. 

Location: Leatherhead, Surrey, flexible working options available. 

What we’re looking for:  

• Friendly, enthusiastic and socially-focused – you quickly connect with others and build effective working relationships. An ability to empathise and communicate effectively about our work with children and families is key. You are naturally warm with a sincere appreciation for people and how they are each uniquely motivated. 

• A motivating, empathetic and persuasive communicator – you will enjoy preparing and presenting high-quality presentations 

• Knowledge of the principles that underpin good customer care – you adhere to established guidelines,

• policies and procedures, and provide excellent relationship management 

• You thrive working in a busy environment on multiple priorities simultaneously – results-oriented and a fast learner, you respond quickly to pressure and a changing environment. 

• Confident use of MSOffice and some experience of using a database – you have strong attention to detail, are comfortable working with data, and produce high quality accurate work. 

• Applications will be particularly welcome from those who have experience of building relationships and raising income –providing exceptional account management.

• Why join us? 

  We’re proud to be a Two-Star Best Companies Top 50 mid-sized organisation and a Top 10 Charity, and we’re committed to creating a great place to work. You will benefit from: 

• Pension scheme where we contribute 5% of your salary and you contribute at least 3%. 

• A life assurance scheme for all employees which provides a death in service benefit of three times’ basic pay. 

• Flexible working hours to balance home and working life. 

• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time). 

• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping. 

• Time off in Lieu. 

• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand. 

• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year. 

• Access to the Blue Light Card Scheme, and other rewards and discounts. 

• Bike to work, season ticket loan and payroll giving schemes. 

• A recommend a friend recruitment bonus scheme. 

• Robust training and development programmes to support your learning and growth 

• If you’d like to find out more about these benefits and working with us, please visit our website. 

  About us: 

  Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that. 

  Apply now: 

  Please visit our website and apply online. 

  Closing date: 04 September 2026 

  Interview dates: Interview dates to be confirmed 

  Your covering letter should highlight why your application should be considered above others and clearly state how your experience matches the essential criteria outlined in the Person Specification.

  Please disclose in your covering letter if you have used AI for any part of your job application. 

  Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early. 

  Interviews will take place at our Head Office in Leatherhead. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know. 

  An enhanced DBS disclosure will be required for this post. 

  Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment. 

  Rainbow Trust is an equal opportunities employer, and we welcome applications from all backgrounds.

We are looking for someone to join our team as Programme Coordinator.  We want you to use your creativity to help children, young people and adults transform their lives, the services they use and the communities they live in. This role will work with the Programme Manager and our other Programme Coordinator to and will mainly focus on the delivery and development of our Creative Mentoring Programme with support to our Youth Voice and Creative Futures work as allocated.

You will bring with you experience in programme and event coordination, excellent communication skills including working with children and young people.  You will have experience of preparing and delivering workshops, presentations and training activities.

Overview

The role will provide high-quality administrative, systems, and research support to the Quality Team, enabling consistent quality assurance across the grant-making cycle. The postholder will administer and improve the team’s Salesforce processes and data standards, coordinate key workflows and information management, support the Director of Quality, Quality Assurance Specialist and Impact (MEAL) Coordinator with scheduling and documentation, and deliver defined research tasks and short projects (e.g., into quality assurance approaches, MEAL frameworks, tools and best practice) to strengthen the team’s work.

Key internal relationships: Director of Quality; Quality Assurance Specialist; Impact (MEAL) Specialist; Regional Directors, Programme Managers and Project Officers; ICPO; Finance; Data/Systems owners.

Key Responsibilities

Salesforce administration and systems support

• Administer the Quality/Projects components of Salesforce (and associated tools), including user support, data standards, fields/picklists, basic configuration tasks within delegated permissions, and documentation of processes.
• Maintain data quality rules and routines (validation, required fields, definitions, and guidance) and run regular data quality checks, working with colleagues to resolve issues.
• Produce and maintain reports/dashboards for the Quality Team (e.g., pipeline status, stage-gate progress, approvals, conditions, timeliness, data completeness, and quality metrics).
• Log, triage, and coordinate Salesforce improvement requests, liaising with system owners/IT and supporting user testing and roll-out of updates.
• Create and maintain user guidance (how-to notes, short training materials) to support consistent use of Salesforce and associated quality workflows

Administrative support to the Quality Director and team coordination

• Support the Quality Assurance and Impact (MEAL) Specialists with planning timetables, collating papers, maintaining decision/action logs, and following up actions with stakeholders.
• Prepare and format documents to agreed standards (templates, document control, version control) and maintain an audit-ready filing system in SharePoint (or equivalent).

·Coordinate team processes, including shared calendars, team meetings, process documentation, and communications that help the Quality Team operate consistently.

Research and special projects (Quality assurance, MEAL and learning)

• Undertake defined research tasks to support the Quality Team’s priorities (e.g., QA approaches in grant-making, MEAL frameworks and tools, file review methodologies, sampling approaches, learning loops, and good practice in documentation and audit trails).
• Produce short research summaries/briefings with practical recommendations for the Director of Quality and Specialists, including options, pros/cons, and implications for Barnabas processes.
• Support discreet improvement projects (e.g., updating templates/checklists, improving guidance, piloting a new dashboard or QA tool) and track actions to implementation.

·Maintain a small library of standards, templates, guidance, and reference materials (including MEAL and QA resources) for the team.

Pre-Committee Proposal Scrutiny

·Formal review of all project proposals before submission to the projects subcommittee to improve quality by ensuring:

oProposals are internally consistent;

oProposed solutions credibly meet the identified needs;

oThe response is proportionate and broadly consistent with other Barnabas Aid projects of a similar nature;

oBeneficiary selection is conducted appropriately and can be justified;

oThe proposal is strategically aligned, represents good value-for-money and meets all of Barnabas Aid’s project policies;

oRelevant harms have been considered and mitigated;

oA proportionate M&E approach is in place;

oPrudent but pragmatic financial arrangements (e.g. split into tranches, use of intermediaries) are adopted and justified.

·In conjunction with regional teams, undertake light editing of proposals to improve clarity and correct inconsistencies and typographical errors.

·Document checks to ensure all due diligence activities have been conducted before proposal is put to the subcommittee.

Post-Committee Follow-up

·Track actions provided by committee to ensure projects fully implement committee decisions (e.g. splitting into tranches, reporting requirements, risk management, etc)

·Draft, for regional team’s approval, project approval/project rejection letters to partners, including all relevant provisions for management of the grants.

Compliance, confidentiality, and continuous improvement

• Handle sensitive information responsibly, ensuring appropriate confidentiality, data protection, and information security practices are applied.

·Support the Quality Team to evidence required checks and maintain consistent records across systems and files, raising risks or gaps as appropriate.

Other duties

The above is not an exhaustive list of duties. From time to time, the employee may be asked or required to carry out other additional tasks, or duties, over and above their usual day to day activities. Employees are expected to work collaboratively across the regional team, including providing flexible support and surge cover as needed.

Person Requirement

Essential

·Bible-believing follower of Jesus: Demonstrates a personal commitment to discipleship and growing in faith. In good standing with their Church, actively

participating in its life and community. Committed to affirming and signing Barnabas Aid’s Statement of Faith.

·Educated to degree-level or equivalent, with strong administrative and systems experience.

·Evidence of continuous professional development relevant to administration, data/systems, quality, research, MEAL, or project/grants work

·Experience in a busy administrative role, supporting multiple stakeholders, scheduling meetings, and coordinating actions to deadlines.

·Experience administering or providing ‘super-user’ support for a CRM/database (preferably Salesforce), including maintaining data standards and producing reports/dashboards.

·Experience with document control and shared filing systems (e.g SharePoint), including version control and maintaining audit-ready records.

·Experience undertaking structured research tasks and producing clear summaries/recommendations for non-specialist audiences.

·Highly organised with strong attention to detail; able to manage multiple deadlines and stakeholders.

·Strong systems aptitude: able to document processes, apply data standards, run checks, and support colleagues to use systems consistently.

·Ability to produce clear reports/briefings and summarise research into practical recommendations.

·Confident with Microsoft 365 (Outlook, Word, Excel, Teams, SharePoint) and comfortable learning new systems.

·Discretion and good judgement when handling confidential/sensitive information.

Desirable

·Experience working in the charity, international development, or faith-based sector.

·Salesforce administration training/qualification (or equivalent CRM certification).

·Training in research methods, MEAL, data analysis, or quality/process improvement

·Experience in grants administration, governance support, programme/project support, or compliance-focused roles.

·Experience supporting QA, audit, MEAL, or learning processes (e.g., file reviews, indicator tracking, learning events).

·Ability to build and maintain Salesforce reports/dashboards and/or familiarity with basic Salesforce admin concepts (profiles/permissions within delegated scope).

·Familiarity with MEAL concepts (monitoring, evaluation, accountability and learning) and how they support quality and learning in programmes.

·Understanding of grants governance, restricted funds, and/or donor intent in a charity setting.

·Experience working in a distributed/remote team environment.

Personal Qualities

·Service-minded and collaborative; enjoys enabling others to do their work effectively.

·Proactive and solutions-focused; comfortable addressing issues, prompting actions and following up with colleagues.

·Curious and methodical; able to work independently on research tasks and present findings clearly.

How to Apply

Please apply by submitting your CV and a cover letter demonstrating how your skills and experience make you a good fit for this role and for the mission of Barnabas Aid.

Are you an experienced Legacy and in Memory Manager who would enjoy the challenge of revitalising and growing a legacy programme for a leading homelessness charity?

We are looking for an experienced manager to join the St Mungo’s fundraising team as our new Legacy and In Memory Manager.

In this role you will help us progress exciting plans to develop our Legacy and In Memory programme introducing new elements such as legacy events and redeveloping supporter journeys.

In this role you will:

• Recruit new legacy and in memory supporters across a range of off and online channels.
• Develop new personalised supporter journeys.
• Design and deliver legacy events, building engagement with new and existing supporters.
• Develop the internal understanding of the legacy programme across key teams and individuals.
• Provide line management and support to the Legacy and In Memory Officer.

You will be required to work flexibly for at least 2 days per week from our Central Office in Farringdon, London. This allows for training, in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations. 

About you

We are looking for someone with experience of managing and growing legacy and in memory programmes. If you can bring the following we would love to hear from you. 

• Experience of developing and improving legacy and in memory supporter journeys.
• Strong planning, organisation and project management skills.
• Excellent communication and relationship building skills.
• Proven results in creating and delivering on and offline legacy marketing channels and events.
• Experience managing a legacy administration function.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

When you're ready to apply click the ‘Apply Now’ Button to start your online application form.

To find out more and apply please go to the St Mungo’s careers page on our website. 

Closing date: 10am on 12 August 2026

Interview and assessments on: 24-25 Augst 2026

We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

�� Location: UK (Remote with occasional travel)
�� Salary: Rest of UK - £20,012.14 London - £22,013.42
�� Hours: 21 hours per week

Willingness to travel for team meetings, training events and centre visits as required. Travel is funded.

MSI Reproductive Choices UK is looking for a highly organised and compassionate Complaints & Customer Services Facilitator to join our Quality & Governance Team.

This is a rare opportunity to join our Quality & Governance team and develop specialist expertise in complaints management, governance, and client experience within a leading healthcare organisation.

The successful candidate will benefit from dedicated one-to-one training, coaching and support from our experienced Quality & Customer Services Manager, gaining valuable knowledge and practical experience in complaint investigations, medico-legal processes, organisational learning and quality improvement. This role offers an exceptional platform for professional development and would suit someone looking to grow their career in governance, quality, patient experience, customer services or healthcare management.

Why Join Us? ��

We offer a supportive, values-driven environment where your contribution is recognised and rewarded:

�� Financial Benefits

• Competitive salary
• Up to 5% employer pension contribution
• Fast expense reimbursement (within 10 days)

�� Work-Life Balance

• 25 days annual leave + your birthday off
• Family-friendly policies

�� Rewards & Perks

• Long service recognition
• Discounts at 4,000+ retailers via Blue Light Card

�� Health & Wellbeing

• 24/7 GP access
• Employee Assistance Programme

�� Career Development

• Paid training and development
• Accredited apprenticeships
• Clear progression pathways

Key Responsibilities

• Formal Complaints Management: Support the investigation, documentation, and resolution of formal complaints, ensuring timely and compassionate responses.
• Evidence Gathering & Analysis: Review clinical records, staff statements, call transcripts, policies, and other relevant information to support investigations.
• Stakeholder Engagement: Work collaboratively with clinical, operational, and senior leadership teams to support investigations and share learning outcomes.
• Medico-Legal Claims: Assist in gathering documentation, statements, and evidence to support claims management and reporting.
• Police & Legal Requests: Support the management of police requests, legal enquiries, and information disclosures in line with legislation and governance requirements.
• Information Governance: Maintain accurate records and ensure all disclosures comply with data protection and safeguarding principles.
• Quality Improvement: Analyse complaints and claims data to identify trends, risks, and opportunities for service improvement.
• Governance Reporting: Prepare reports and information for governance groups and organisational committees.
• Learning & Improvement: Share findings and lessons learned with management teams to support continuous improvement across services.
• Client-Centred Communication: Ensure communications with complainants are clear, empathetic, and professional at all times.
• Advice & Support: Provide guidance to colleagues on complaint handling, best practice, and quality standards.

Skills & Experience

• Experience managing formal complaints within a healthcare, regulatory, legal, or other high-risk environment.
• Experience supporting or managing medico-legal claims.
• Strong understanding of information governance, data protection, and disclosure processes.
• Ability to conduct thorough investigations and present balanced, evidence-based findings.
• Excellent written and verbal communication skills.
• Experience handling sensitive and confidential information with professionalism and discretion.
• Confident engaging with multidisciplinary teams, senior leaders, and external agencies.
• Strong stakeholder management and influencing skills.
• Excellent organisational skills with the ability to manage competing priorities and deadlines.
• Proficient in Microsoft 365 applications and case management systems.
• Knowledge of quality, governance, regulatory compliance, or safeguarding processes would be advantageous.
• Understanding of NHS governance or patient safety frameworks would be beneficial.

Join MSI UK and help transform client feedback into meaningful improvements that strengthen the quality, safety, and experience of care for every client.