Advice jobs

Role outline and purpose

The Senior Policy & Public Affairs Manager will be accountable for overseeing public affairs activities, policy development and supporting influencing activity to advance the goals of the Supportive Communities programme.  The role will plan and lead public affairs activities, policy development and support influencing strategy and activities, providing in-depth expertise across the programme with a specific focus on our emerging community design priorities and our work with a range of stakeholders, local/regional decision-makers and national policy-makers in the communities space.

This role is part of Trussell’s Supportive Communities programme, the goal of which is to enable local communities to become places where people at risk of needing to use a food bank are supported and are using their agency to bring about meaningful changes that prevent anybody from needing emergency food.  This role is focused on the successful delivery of the overall programme outcomes, contributing to the fulfilment of our long term vision of a UK without the need for food banks.

Role responsibilities

· Lead public affairs activities linked to the Community Design portfolio within the Supportive Communities programme, including developing and delivering an effective public affairs strategy reaching key decision-makers including parliamentarians, mayors and local authority leaders.

· Work collaboratively with key internal and external stakeholders from the sector and among policymakers to shape and deliver the programme’s policy strategy.

· Lead policy development to achieve the goals of the Supportive Communities programme.

· Establish and maintain momentum in policy development across the programme, ensuring the creation of credible proposals and building a strong case for policymakers to implement asks.

• Support with wider strategic development as part of Trussell’s policy and influencing strategy, including working with colleagues to align policy development and asks within the programme across the UK, nations and regions.

· Provide advice and line management, including regular 1:1s and assessment against objectives, and identify development needs.

Person Specification

Technical skills and minimum knowledge:

· Significant experience of developing and delivering effective public affairs strategies and interventions with evidence of securing local or national policy-change

· Significant track record of successfully developing policy solutions and influencing politicians and/or key decision-makers to achieve policy change

· Strong communication skills (written and oral) with impact and for a range of audiences

· Experience of providing strategic input to support senior leadership

· Experience of line managing, including dealing with performance issues and supporting team development

· Self-sufficient use of IT, including proficiency in Work, Excel, PowerPoint, and experience in project management processes and software

Behaviours and competencies:

· Works collaboratively, managing challenges in a constructive manner

· Balances competing priorities and work to tight deadlines

· Demonstrates a dedication to the values of Trussell

· Demonstrates empathy for people from disadvantaged, marginalised or socially-excluded backgrounds

· Role models inclusive behaviour, values and leadership

Salary range: £25,630 - £30,490 (depending on experience) + 8% shift allowance per annum

Hours: 35 hours per week covering a range of shifts (between 7am and 10pm for Monday to Friday, and 8am to 4pm for Saturday and Sunday).  

Typical shifts include: 7am – 3pm / 8am – 4pm / 10am - 6pm / 2pm – 10pm. 

Location: Coventry

Job reference number: 1641

An exciting opportunity has arisen for an Arrest Referral Worker in our CARS team, which has had, and continues to receive national recognition. 

Cranstoun are proud to work with the West Midlands Police Crime and Commissioner to deliver the Cranstoun Arrest Referral Service within the custody suites of West Midlands Police, and West Midlands Courts, offering drug and alcohol using offenders the opportunity to break the cycle of substance related crime.

Are you currently working as a substance use worker, probation officer, or could you bring transferable skills and experience to our team? Are you a good listener? Can you motivate people to change? Are you comfortable working with vulnerable people? This is a great opportunity to have a positive impact on peoples’ lives! 

You will work between police custody and criminal courts. You will assess, advise and refer offenders, providing them the opportunity to access treatment to address their substance use. Working with courts, you will promote the use of Community Sentence Treatment Requirements (Drug Rehabilitations Requirements and Alcohol Treatment Requirements) amongst all court professionals and the judiciary, contributing to Pre Sentence Reports and advocate for our service users

You will be responsible for delivering all elements of substance use work including assertive engagement, harm reduction support (including naloxone provision), as well as other associated duties. You need to have an understanding of the issues faced by people who use drugs and alcohol, and who commit crime, and be dedicated to delivering a service that supports these individuals to make positive changes to their behaviour, health and well-being.

Applications for part time hours will be considered. 

All roles within this service are subject to enhanced DBS checks and West Midlands Police vetting.

For more details and to apply, please visit our website via the apply button.

Closing date: Sunday 31st January 2026.

We’re creating an exciting new fundraising role at QCCA for an experienced, motivated fundraiser who wants to make a visible, immediate impact in the community.

This is a flexible, newly created position that could suit either a Generalist Fundraiser or a Corporate Partnerships Fundraiser, depending on your strengths and interests.

As a Generalist Fundraiser, you’ll help strengthen and diversify our income across trusts and foundations, individual giving, community fundraising, events, and supporter stewardship. Experience in small to medium-sized charities is particularly valuable, as you’ll play a hands-on role in shaping and growing our fundraising approach.

Alternatively, as a Corporate Partnerships Fundraiser, you’ll have the opportunity to build and grow a corporate programme from strong early foundations. This includes developing long-term partnerships, converting corporate interest into meaningful support, and working with businesses keen to deliver social value through volunteering and collaboration.

We’re especially keen to hear from people who enjoy building relationships, spotting new opportunities, and growing income in a thoughtful, values-led way.

We warmly welcome applications from people returning from a career break, those seeking part-time work, fundraisers moving from larger organisations who want to see direct community impact, or anyone ambitious and excited by developing new fundraising areas.

This is a chance to shape a role, grow something meaningful, and see the difference your work makes every

We are looking for a qualified Chef to join our dedicated care home team where your culinary skills will help enhance the wellbeing of our residents. You’ll be responsible for preparing, producing and delivering delicious, nutritious and beautifully presented dishes.

This is a casual position, offering flexible hours to suit both your availability and the needs of the care home.  

Pay: £13.14 to £13.76 per hour.

Please note that we are currently only able to consider applications from candidates who have the legal right to work in the UK. We are unable to sponsor visas.

Key responsibilities of the role:

- Work with the Head Chef to deliver the catering services within the care home
- Prepare food for residents according to nutrition, hydration, and dietary guidelines
- Maintain a high standard of food provision and service to the residents, staff and visitors
- Monitor inventory levels and order supplies as needed
- Ensure all health and safety records and monitoring adhere to statutory requirements

As a Chef, you will have a City & Guilds 706 (1&2) Food Preparation or equivalent and an intermediary food hygiene certificate.

In addition, you will have excellent communication skills. Previous experience of maintaining standards within a catering department according to Health & Safety and Food Safety Act and good IT skills are essential, as well as experience working in a care home or similar setting.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Employee benefits include:

- Generous pension contributions, with Employer contributions ranging from 6% to 10%, subject to eligibility
- Additional rates for nights, bank holidays and overtime
- Flexible hours to suit your needs
- Affordable and quality meals at reduced cost
- Free on-site parking
- Free enhanced DBS check
- Uniform provided at no cost
- Employee Assistance Programme providing confidential counselling, financial and legal advice

Lister House is one of six care homes, set in the historic city of Ripon, North Yorkshire. A place where ex-servicemen and women and their spouses can feel completely at home, providing care for those who have served in the Armed Forces and their dependants. We offer Nursing Care, Residential Care, Dementia Care, and Day Care. The home also features a chapel and is supported by a dedicated team. As part of our award-winning team, you will receive full support with training and personal development.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

About The Role

We’re looking for a highly experienced and motivated Supporter Care Manager to lead our brilliant Supporter Care Team. In this role, you’ll make sure every supporter who contacts us receives a positive, professional, and memorable experience. From handling donations and enquiries to managing complaints and ensuring we meet our service standards, you’ll take ownership of delivering a high quality service that makes a real difference to how people feel about supporting us.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

You’ll oversee the day-to-day running of the Supporter Care function, driving efficiency, consistency, and care in everything we do. Working closely with colleagues across fundraising and beyond, you’ll help refine our processes, improve supporter journeys, and ensure feedback is acted on. It’s a role that combines leadership, strategy, and hands on delivery, perfect for someone who enjoys variety and isn’t afraid to challenge the status quo to make things better.

As a people-focused manager, you’ll build a supportive and inclusive environment where every team member can grow and thrive. You’ll lead by example, ensuring your team feels motivated, empowered, and clear on how their work contributes to the wider success of the organisation.
If you’re passionate about delivering outstanding customer care, love motivating others, and want to use your skills to lead a team that truly makes a difference, we’d love to hear from you.

You will be contracted to our London hub with a minimum expectation of two days per week working in person at the Hub and flexibility for working remotely/at home when not on site.

Employee benefits include -

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

Our client is a large, well-established UK charity dedicated to improving lives and strengthening communities. Their people are at the heart of everything they do, and they are proud to foster an inclusive, supportive culture where colleagues feel valued and empowered to make an impact.

The RoleWe are seeking an experienced and proactive Interim HR Business Partner to join our friendly and collaborative HR team for an initial period of 3+ months. This is a key role supporting managers and staff across the organisation, providing expert guidance on people matters while championing a positive culture aligned with their mission of supporting communities.

You'll work closely with senior leaders, enabling high-quality people management, driving engagement and wellbeing initiatives, and ensuring our HR practices continue to reflect our values.
Key Responsibilities

• Act as a trusted partner to managers, providing pragmatic HR advice across the full employee lifecycle.
• Support organisational change projects, restructures, and workforce planning activities.
• Lead on employee relations matters, ensuring supportive, fair and timely outcomes.
• Work closely with HR colleagues to deliver people initiatives that strengthen engagement and wellbeing.
• Use HR data and insights to influence decision-making and support continuous improvement.
• Ensure HR policies and processes are aligned with charity sector best practices and UK employment legislation.
• Promote an inclusive, supportive culture that reflects the charity's commitment to serving communities.

About You

We're looking for someone who is not only an experienced HR professional, but also genuinely passionate about supporting people and communities. You will thrive in a collaborative environment and bring a calm, solutions-focused approach.

You will bring:

• Experience in an HRBP or senior HR advisory role, ideally within the charity, public, or not-for-profit sector.
• Strong knowledge of UK employment law and HR best practice.
• Confidence managing a varied caseload of employee relations matters.
• The ability to build strong, trusting relationships at all levels.
• A proactive mindset with the ability to work autonomously.
• A warm, people-first approach aligned with our values.

What We Offer

• A welcoming, friendly HR team who value collaboration and kindness.
• Meaningful work that contributes directly to improving lives and building stronger communities.
• Flexible hybrid working arrangements.
• Opportunity to make a positive impact during a key period for the organisation.

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.

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Job title            Corporate Fundraiser

Hours               37.5 hours per week

Salary               £30,389 - £32,184 per annum

Contract          Permanent

Location          Wildwood Drive, Worcester WR5 2QT

The role

We have an exciting opportunity for a Corporate Fundraiser to join our team. Your role will primarily involve building and maintaining relationships with corporate partners, aiming to secure financial support for the organisation. You will be responsible for implementing fundraising strategies, coordinating campaigns, and developing strong connections with businesses in order to generate income and meet targets.

Additionally, you will contribute to the overall growth and sustainability of the charity by identifying new corporate partnership opportunities and fostering existing relationships.

The role will also include:

• Develop and manage long-term corporate partnerships.
• Research and approach new business prospects.
• Create compelling proposals and presentations to inspire support.
• Collaborate across Income Generation teams to develop joint initiatives to maximise impact.
• Represent St Richard’s Hospice at networking events, presentations, and public engagements to expand corporate networks and raise St Richard’s profile within the business community

This role will be based at the Hospice, Wildwood Drive, Worcester.

This role requires a Standard Disclosure and Barring Service check.

About you

You will bring,

• Proven track record of meeting fundraising or sales targets and securing financial support from corporates.
• Excellent networking and communication skills — confident engaging with senior stakeholders.
• A good understanding of corporate social responsibility (CSR) and how businesses can partner with charities.
• Demonstrate financial acumen to effectively manage budgets, track fundraising progress and evaluate the impact of corporate partnerships
• Strong organisational and presentation skills, with a proactive and resilient approach.
• Full driving licence and ability to travel across Worcestershire

Please see attached Job Description and Person Specification for further details.

What we offer

We offer a competitive salary and a wide range of benefits including;  

• Fantastic team where everyone is welcomed and empowered to give their best
• Supportive management – keen to develop you
• Generous annual leave (seven weeks including bank holidays)
• Benenden Healthcare offering diagnosis, treatment, 24/7 GP and mental health advice lines, discounts etc. or Cash plan giving cash back for day to day healthcare such as optical or dental costs
• Opportunities for flexible working
• Family friendly policies
• Fabulous subsidised on-site café
• Company enhanced sick pay (increased entitlement with length of service)
• Pension scheme and opportunity to continue NHS pension for clinical staff
• Free Will writing service

Closing date              Sunday 1st February 2026

Interview date           Monday 9th February 2026 

Job Reference 4041

We are SIFA Fireside, the support service for any adult in Birmingham that faces homelessness. For 40 years we have supported Birmingham’s most vulnerable people through Homelessness Intervention, Prevention and Recovery services.

We welcome applications from people with lived experience of some of the issues our clients face, including homelessness, mental health challenges, substance use, or involvement with the criminal justice system.

SIFA Fireside’s Support Centre, based in Digbeth, delivers a range of services to people experiencing homelessness or who are vulnerably housed. The Peer Support Worker Service (PSWS) is a team of individuals who work with rough sleepers across the city of Birmingham, aiming to facilitate connection, motivate and inspire, and provide a non-judgemental listening ear. The service supports individuals facing Multiple Exclusion Homelessness (MEH), empowering them to make informed choices about their lives.

The Peer Support Worker role includes street outreach across Birmingham, building trust and rapport with the rough sleeping community. Many individuals have had negative experiences with services, leading to a lack of trust and reluctance to engage. Some may also have limited experience of managing accommodation or navigating support services. The role therefore centres on developing supportive, persistent, and compassionate relationships.

Key tasks (selection of)

1. Support people through street outreach, building trust and rapport with rough sleepers in Birmingham.
2. Build and maintain trust with individuals facing Multiple Exclusion Homelessness through social and community-based activities.
3. Support individuals in their positive behavioural change journeys using trauma-informed, strengths-based approaches that build confidence and wellbeing.
4. Work collaboratively with other frontline services across the city, engaging in day-to-day liaison to ensure a multi-disciplinary response.
5. Assist in crisis intervention and provide support in challenging situations, connecting individuals with appropriate professional help when required.

About NCT

NCT is a charity with a clear mission: to support people as they become parents, through pregnancy, birth, and early parenthood.  

With a 65-year history of transformative change, we are a vibrant community of volunteers, practitioners, peer supporters, members and advocates. We are the largest parenting charity in the country and over the decades we’ve supported millions of people on their unique journey into parenthood.    

While many know us for our antenatal classes, we also do much more. We campaign on issues that matter to parents, provide infant feeding support, and run thousands of free community events and activities led by our amazing volunteers. We also support families facing challenges like social isolation, feeding difficulties, and poor mental health. We offer support in communities, in hospitals and online. 

About the role

Join our passionate team and contribute to the meaningful work that transforms the lives of parents and families. Your role will include:

• To provide breastfeeding and infant feeding peer support to parents and.
• Support in delivering inductions and offer shadowing for volunteer peer supporters.  
• To attend regular supervision/support sessions.  
• Collecting data as and when required including case studies and narrative of work with the communities.    
• Attend meetings relevant to safeguarding duties to ensure effective and informed practice, responding to and supporting safeguarding concerns.  

About you

You will:

• Trained NCT Breastfeeding Peer Supporter or equivalent with appropriate experience, or willing to train.
• Have a passion for breastfeeding and ensuring every family in Kent has accessible support.  
• Experience of working with families from diverse backgrounds.  
• Good interpersonal skills with the ability to create rapport with a range of people.  
• Have knowledge of the local perinatal services and communities within the Kent area.  

Our Benefits – What we offer you  

We value our team and offer fantastic benefits to support your well-being and professional growth: 

• 30 days annual leave (excluding Bank Holidays)  
• Pension matched up to 5%  
• Flexible working options to suit your lifestyle  
• Employee Assistance Programme, including 24/7 GP access, personalised counselling, legal advice and more  
• Cycle to work scheme to support sustainable commuting  
• Life Assurance for peace of mind  
• Free eye test for all staff, with further discounts  
• Blue Light discount card

How to apply

At NCT, we’re committed to fostering an inclusive and diverse workforce. If you need reasonable adjustments during the recruitment process or within your role, please let us know - we’re here to support you. Ready to make a difference? Apply now and be part of something truly special.  

If you would like to apply for this position please submit a CV and covering letter, outlining why you are interested in the role and why you think your skills, experiences and competencies are a good fit - in particular focus on the essential criteria. Please visit our website to apply directly.

Location: UK based – Hybrid, any UK office with national travel

Ref: ODO-261

Join St Giles as an Organisational Development Officer!

Are you passionate about fostering inclusive, high-performing workplaces? St Giles is seeking a dedicated People & Organisational Development Officer to help us deliver exceptional people services and support our mission to be a great place to work.

About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

In this pivotal role, you'll:

• Drive internal communications that keep staff informed and engaged
• Support employee wellbeing and recognition initiatives
• Help embed our values and a coaching culture across the organisation
• Collaborate with colleagues to design and deliver people-focused solutions
• Maintain and continuously improve our policies, systems, and intranet

We’re looking for someone with strong communication skills, HR or internal comms experience, and a genuine dedication to equality, diversity, and inclusion. If you’re kind, adaptable, solution-focused, and ready to empower others, you’ll fit right in!

Enjoy flexible/hybrid working, national travel opportunities, and the chance to make a lasting impact at one of the UK’s most inspiring organisations.

Apply now and shape the future of St Giles—where your work truly matters!

Role Details

• Location: Flexible/Hybrid with national travel
• Hours: Full-time, 35 hours per week
•  Salary: £25k plus £3k London Weighting where applicable
• Holiday: 30 days + bank holidays
• DBS: Basic DBS check required

Recruitment Timeline

• Application Deadline: Monday 16th February 2026 at 9am
•  Interview Date: 26th/27th February 2026

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion-confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

We are incredibly excited to share a brand new role at Head In The Game as we enter a major period of growth.

We are recruiting an Area Operations Manager to lead and shape the delivery of our work across West Kent and South London. This is a senior, hands on role and a huge step forward in the expansion of our charity. 

While the role is primarily home based, the successful applicant will need to regularly travel to West Kent and South London to support the delivery of the programme.

This position sits at the heart of our organisation. You will be responsible for the quality, safety and consistency of our programmes, while supporting and leading the brilliant staff and volunteers who make our work possible. The impact of this role is real and direct, helping us reach more people, in more communities, through sport and physical activity that supports mental health and helps prevent suicide.

We are looking for someone with strong experience in the charity or community sector, who understands high quality delivery, safeguarding and partnership working. Just as important is a genuine passion for mental health and the power of sport to change lives. This role is ideal for someone who is people focused, values led and excited by responsibility and growth.

This is a 1 year rolling contract, salary £28,000 per year plus travel expenses and pension, with flexible working and regular travel to programme venues.

If you are looking for a role where your experience really matters, where you can lead from the front and be part of something that is growing fast and making a difference every day, this could be for you.

About Care4Calais

Care4Calais is a volunteer-based charity providing essential aid and support for refugees in France and the UK. 

In the UK, we collect and distribute clothing, shoes, mobile phones, and other essential items, alongside offering social support and access to legal, medical, and educational services. In northern France, we operate year-round from Calais, working alongside local communities in Calais and Dunkirk to provide warm clothing, bedding, and services to displaced refugees living in challenging and dangerous conditions.

All of Care4Calais' operations are supported by a small, dedicated staff team, who supervise large volunteer teams to provide critical support to asylum seekers and people on the move in both the UK and France.

About the Role

Care4Calais is recruiting an Operations Coordinator to support its humanitarian operations in northern France. The association operates every day of the week, coordinating the distribution of non-food items (NFI) and providing services and activities, such as phone charging, games, and access to hairdressing, bicycle repair, and sewing equipment.

As an Operations Coordinator, you will oversee the daily distribution of aid and manage volunteer teams, ensuring that proper safety procedures for effective aid distribution are in place, communicated, and consistently applied. You will also contribute to warehouse operations and logistical planning.

You will be part of Care4Calais' core team in France and report directly to the Head of Field Operations in France. The role requires a proactive, hardworking individual with excellent organizational skills and the ability to make quick, compassionate decisions in a fast-paced environment. While this is a challenging position, you will receive a thorough induction and work alongside experienced team members.

Key Responsibilities

• Provide core operational support for Care4Calais’ operations in northern France.
• Support the logistics and purchasing department to manage new and second-hand clothing stock and assist with operational planning for field activities.
• Oversee and deliver Care4Calais’ NFI aid distributions and services to people on the move at the French/British border.
• Manage and support teams of up to 40 volunteers daily to provide services in Calais and Dunkirk, including leading daily briefings and safety training.
• Support the smooth running of a warehouse and donation storage facility.
• Work alongside a small staff team to develop processes, procedures, and documentation to improve the operational efficiency of Care4Calais’ humanitarian work.
• Attend external meetings and build and maintain relationships with partners and key stakeholders, ensuring Care4Calais' operations run smoothly.

 

Person Specification

Essential Criteria:

• Experience working or volunteering in a humanitarian context, with human rights organisations, or with refugees and asylum-seeking individuals.
• Experience managing projects that involve risk management, health and safety, safeguarding, and compliance.
• Strong verbal and written communication skills, including the ability to convey information clearly and concisely to a wide audience.
• Experience managing warehouse operations or complex logistical and purchasing projects.
• Excellent written and spoken proficiency in English.
• Strong digital literacy, including the ability to use Google Workspace effectively.
• Full, clean driving licence and experience or willingness to drive vans.

Desirable Criteria:

• Proficiency in one or more of the languages spoken within asylum-seeking communities, such as Arabic, Farsi, Pashto, Dari, Kurdish Sorani, Tigrinya, or Amharic.
• Experience working with teams from diverse cultural backgrounds.
• Experience delivering mass distributions of NFI or other aid in a humanitarian context.
• Applicants with refugee or migrant backgrounds, or those with lived experience of the UK or EU asylum systems, are strongly encouraged to apply.

Diversity and inclusion

Care4Calais is committed to fostering an inclusive and diverse work environment. We encourage applications from individuals of all backgrounds, including those with lived experience of the asylum and migration systems.

As a proud member of the Experts by Experience Employment Network (EBE), Care4Calais is dedicated to creating inclusive employment practices that recognise and accommodate the unique experiences of individuals with lived experience. We ensure that our recruitment processes are fair, transparent, and accessible to all candidates, regardless of background.

We strongly encourage individuals with lived experience to apply, particularly those who meet the essential criteria for the role.

À propos de Care4Calais

Care4Calais est une association caritative bénévole qui fournit une aide et un soutien essentiels aux réfugiés en France et au Royaume-Uni.

Au Royaume-Uni, nous collectons et distribuons des vêtements, des chaussures, des téléphones portables et d'autres biens/produits essentiels, tout en offrant un soutien social et un accès à des services juridiques, médicaux et éducatifs.

Dans le nord de la France, nous intervenons toute l'année depuis Calais, en collaboration avec les communautés locales de Calais et de Dunkerque, pour fournir des vêtements chauds, du linge de lit et des services aux réfugiés vivants dans des conditions difficiles et dangereuses.

Toutes les opérations de Care4Calais sont mises en place par une petite équipe de personnel dévouée, qui supervise de grandes équipes de bénévoles pour fournir un soutien essentiel aux demandeurs d'asile et aux réfugiés, au Royaume-Uni et en France.

À propos du poste

Care4Calais recrute une coordinateur d'opérations pour soutenir ses opérations humanitaires dans le nord de la France. L'association intervient tous les jours de la semaine, coordonnant la distribution de biens non alimentaires (NFI) et proposant des services et activités, tels que la recharge de téléphones, des jeux, ainsi que l'accès à des salons de coiffure, des ateliers de réparation de vélos et du matériel de couture.

En tant que coordinateur des opérations, vous superviserez la distribution quotidienne et gérerez les équipes de bénévoles, en veillant à ce que les procédures de sécurité nécessaires à une distribution efficace soient en place, communiquées et appliquées systématiquement. Vous contribuerez également à la gestion de l’entrepôt et à la planification logistique.

Vous intégrerez l'équipe principale de Care4Calais en France et serez directement rattaché(e) au/à la Responsable des Opérations Terrain France. Ce poste requiert une personne proactive et déterminée, dotée d’excellentes compétences organisationnelles et capable de prendre rapidement des décisions, avec bienveillance dans un environnement en constante évolution. Bien qu'il s'agisse d'un poste exigeant, vous bénéficierez d’une formation approfondie et travaillerez aux côtés de membres expérimentés de l'équipe.

Principales responsabilités

• Fournir un soutien de base aux opérations de Care4Calais dans le nord de la France.
• Assister le service logistique et approvisionnement pour gérer les stocks de vêtements neufs et d'occasion et aider à la planification des activités sur le terrain.
• Superviser et fournir les distributions d'aide humanitaire et les services NFI de Care4Calais aux personnes déplacées à la frontière franco-britannique.
• Gérer et accompagner quotidiennement des équipes de 40 bénévoles maximum pour fournir des aides à Calais et à Dunkerque, notamment en réalisant des briefings quotidiens et des formations à la sécurité.
• Participer au bon fonctionnement d’un entrepôt et d’un centre de stockage de dons.
• Travailler aux côtés d'une petite équipe pour développer des processus, des procédures et de la documentation afin d'améliorer l'efficacité du travail humanitaire de Care4Calais.
• Participer à des réunions externes, établir et entretenir des relations avec les partenaires et les principales parties prenantes, afin d’assurer le bon déroulement des opérations de Care4Calais.

Expériences requises :

Critères essentiels :

• Expérience professionnelle ou bénévole dans le domaine humanitaire, auprès d’organisations de défense des droits de l’homme ou auprès de réfugiés et de demandeurs d’asile.
• Expérience dans la gestion de projets impliquant la gestion des risques, la santé et la sécurité, la protection et la conformité.
• Solides compétences en expression orale et écrite, y compris la capacité de transmettre des informations de manière claire et concise à un public large.
• Expérience de gestion d’entrepôt ou de projets logistiques et d’approvisionnement.
• Excellente maîtrise écrite et orale de l'anglais.
• Solides compétences numériques, y compris la capacité d’utiliser efficacement Google Workspace.
• Permis de conduire B (complet et valide) et expérience ou volonté de conduire des camionnettes.

Critères souhaitables :

• Maîtrise d’une ou plusieurs des langues parlées au sein des communautés de demandeurs d’asile, telles que l’arabe, le farsi, le pachto, le dari, le kurde, le sorani, le tigrinya ou l’amharique.
• Expérience de travail avec des équipes d’horizons culturels divers.
• Expérience dans la distribution massive de biens non alimentaires ou d’autres aides dans un contexte humanitaire.
• Les candidats réfugiés ou migrants, ou ceux ayant une expérience des systèmes d'asile du Royaume-Uni ou de l'UE, sont fortement encouragés à postuler.

Diversité et inclusion

Care4Calais s'engage à favoriser un environnement de travail inclusif et diversifié. Nous encourageons les candidatures de personnes de tous horizons, particulièrement celles ayant une connaissance concrète des systèmes d'asile et de migration.

En tant que membre du réseau Experts by Experience Employment Network (EBE), Care4Calais s'engage à créer des pratiques d'emploi inclusives qui reconnaissent et intègrent les expériences uniques des personnes ayant une expérience vécue. Nous veillons à ce que nos processus de recrutement soient justes, transparents et accessibles à tous les candidats, quelle que soit leur origine.

Nous encourageons fortement les personnes ayant une expérience vécue à postuler, en particulier celles qui répondent aux critères essentiels du poste.

We are looking for a Skills Development and Engagement Coordinator who will be involved in supporting the programme journey of a young person from when they have a confirmed place on our programmes to the point when they start their expedition or adventure with us. The successful candidate will also coordinate the delivery of our Expedition Workshops and manage our Workshop Facilitators.

If you are an energetic, mature, and motivated self-starter keen to take on new challenge come and help us prepare young people for adventure and to achieve their fundraising targets.  You will need to be hard working, proactive, practical and organised, and have the self belief to be a confident communicator and empathetic to the different starting points of young people. You’ll be motivated by targets, and able to identify opportunities and foster relationships with young people and other stakeholders as part of our wider British Exploring Society community.  

We welcome applications from individuals returning to work, looking to change sectors or to apply their skills in a new context. British Exploring Society is committed to equal opportunity and to building a team that represents a diverse variety of backgrounds, skills and perspectives. The more inclusive we are, the better we think we’ll be at delivering our charitable aims.  We are an equal opportunities employer and do not discriminate on the grounds of gender identity, sexual orientation, martial or civil partnership status, race, colour, nationality, ethnic or national origin, religion or belief, disability, or age.

If you are interested in applying and require any accessibility adjustments to the interview process, please do let us know when you apply. Thank you.

Are you passionate about bringing people together to create change? As Community Fundraiser at New Citizens’ Gateway, you will inspire local communities, faith groups and supporters to stand alongside refugees and people seeking asylum. Your work will directly fund vital services that offer safety, dignity and hope to people rebuilding their lives in the UK. From energising community-led events to growing individual giving, you will turn compassion into action and ensure our work can reach even more people in need. 

Benefits included: 

- Generous 26 days annual leave to support a healthy work–life balance (excluding Bank Holidays)

- 6% employer pension contribution to help you plan for the future

- A friendly, inclusive and supportive team culture

- Meaningful work that makes a genuine difference to refugees and asylum seekers

- Regular supervision and ongoing support in a collaborative environment

- Flexible working approach, including occasional community and event-based work

This role is perfect for someone who believes in the power of community, thrives on connection, and wants their work to make a visible, lasting impact. Interview Date: 12/02/2026