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Top job
Diabetes UK, London (Hybrid)
£30,804 - £34,227
Join our Helpline and provide high-quality health information and emotional support to people living with or affected by diabetes.
Posted 3 days ago
Top job
Making The Leap, London (Hybrid)
£36,750 per year
We are looking for a highly motivated individual to provide vital ongoing career development support to our programme beneficiaries.
Posted 3 days ago Apply Now
Top job
Herts & Middlesex Wildlife Trust, St Albans (Hybrid)
£31,181 per year (£38,977 FTE)
We are recruiting a Corporate Partnerships Manager to lead the development and delivery of Trust’s Corporate Fundraising Plan.
Posted 5 days ago
Closing in 6 days
Advance, Hammersmith (Hybrid)
£28,000 - £35,000 per year
Posted 1 week ago
Closing in 7 days
Citizens Advice in West Sussex (North, South, East), Multiple Locations (On-site)
£29,977 FTE per annum
Posted 1 week ago
OUTpatients, London (Hybrid)
£12,000 pro rated (£60,000 FTE)
Posted 4 days ago Apply Now
Closing today at 23:30
Women's Association for Networking and Development, WAND UK, London (On-site)
£50,000 per year
Posted 1 week ago
Closing in 4 days
WSUP - Woolwich Service Users Project, London (On-site)
£31,290 per year
Posted 2 weeks ago Apply Now
Page 7 of 30
London, Greater London (Hybrid)
£30,804 - £34,227
Full-time
Permanent
Job description

You will play a key role in supporting people impacted by diabetes by communicating clearly on the phone and through our written platforms to a diverse range of audiences. Diabetes doesn’t just impact you physically but emotionally too, so a key aspect to this role will be you ability to handle distressed callers empathically while also following our safeguarding policies.

In order to provide people impacted by diabetes with the up to date information you will proactively update your knowledge of diabetes and key issues by reading relevant information updates. You will also be confident and competent in using IT and CRM programmes in order to follow recording processes in a timely manner. You will be able to show resilience and manage the everyday pressures which can occur during a live service and prioritise your workload to deliver a high quality service while also meeting service level agreements.

Application resources
Organisation
Diabetes UK View profile Organisation type Registered Charity Company size 101 - 500
Posted on: 18 September 2026
Closing date: 07 October 2026 at 09:52
Job ref: diabetesuk/TP/35192/1346
Tags: Advice / Information, Advocacy, Counselling, Health / Medical, Helpline

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