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We have a new, exciting and challenging opportunity for an Administrator (internally known as a Service Delivery Assistant) for the South Wales Victim Focus Multi Crime service, covering South Wales.
We operate a hybrid working policy whereby you will work for 3-days per week from our Victim Care Unit at Rumney Police Station in Cardiff, and the remaining 2-days from home.
Do you want to be part of a fast paced, unique service providing the highest quality support to those impacted by crime?
If yes, then we'd love to hear from you.
What we offer
We believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
About the role
You will be primarily providing administrative support to a team across a range of functions within the South Wales area, managing Excel spreadsheets and internal databases; managing calls to and from a range of people who have been impacted by crime. You will be able to demonstrate the excellent organisational skills essential to managing a demanding and diverse workload.
We support staff and volunteers to keep them safe within their role and you will be given all the training you need to be able to manage your role effectively. This role can at times be emotionally challenging and you may be exposed to demanding situations that requires resilience. As with all staff within our team, you will be expected to engage with clinical supervision and supervision with you line manager.
Please see attached Job Description and Person Specification for full details.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
We are seeking a dedicated and compassionate Caseworker to join our Domestic Abuse team based at our office in Basingstoke. This role is fully office based and regular travel throughout Hampshire will be required.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
About the Role
As a Caseworker, you will provide structured, tailored support plans based on holistic assessments for individuals affected by crime. You will make initial contact with victims via the telephone, then tailor the support to them explaining our services, and assessing the impact of crime. Your responsibilities will include developing, delivering, and monitoring safety and support plans, providing resources, interventions, and information to service users.
As a Caseworker you will:
About You
You will have an understanding of the impact of crime on victims & experience in delivering services within a statutory, voluntary, or multi-agency setting. Experience in managing a caseload and of completing risk & needs assessments would be beneficial.
You will need:
This role involves regular travel through Hampshire and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
We are seeking a dedicated, experienced and compassionate Team Leader-Children and Young People to work 30 hours per week across South Wales, providing effective leadership, guidance and support to a team delivering services to children and young people affected by crime.
The role is home-based but will require regular travel around South Wales to co-ordinate service delivery and attend meetings to promote the profile of the service develop networks with new and existing partners.
If you are passionate, resilient, and motivated to make a difference every day, we would love to hear from you.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
About the role
Key Responsibilities
About You
You will be an experienced and confident leader with a strong commitment to improving outcomes for children and young people affected by crime. You will bring a compassionate, inclusive and reflective leadership style, alongside the ability to manage competing demands in a busy operational environment
You will have:
This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Permanent / Full-time (35 hours per week) - open to discussing reduced hours
Hybrid working with 2 days per week from the London Bridge office
Closing date: 28th May at 23:59
As Supporter Care Assistant, you will play a central role in ensuring every donation to Whizz Kidz is processed accurately, efficiently and with great care.
Whizz Kidz: The facts
Over 75,000 young people aren’t getting the wheelchair or support that fully meets their needs. Without the ability to be independent young wheelchair users are restricted in their ability to socialise and participate in society.
We’re here to change that.
As the UK’s leading charity for young wheelchair users (9 months - 25 years old), we empower young people by providing the wheelchairs, equipment, support and confidence-building experiences they need, and campaigning for a more inclusive society.
And we won’t stop until they are mobile, enabled and included.
Our vision
A society in which every young wheelchair user is mobile, enabled and included.
Our values
We are young people focused, ambitious, collaborative and inclusive.
Job summary
You will manage income and data processing through Microsoft Dynamics, maintaining high quality, reliable information that underpins our fundraising activity, financial reporting and supporter care. Working closely with the Finance Team, you will contribute to timely and accurate income reconciliations and the smooth running of all supporter related financial processes including ensuring that all donations are thanked efficiently.
In addition to these duties, you will play a vital role in championing exceptional supporter care across the organisation. You will act as a strong advocate for supporters, ensuring their needs, experiences and feedback help improve processes. You will champion our Supporter Promise and help us uphold the Fundraising Regulator’s Code of Fundraising practice, ensuring all communications, interactions and data practices reflect the highest standards of transparency, honesty, fairness and respect. Through this, you will help embed a culture of supporter centric working across the team, ensuring every supporter receives a positive, warm and respectful experience whenever they engage with Whizz Kidz.
Full job description available on our website.
The person
You’ll be highly organised, with excellent attention to detail and a passion for accuracy. You’ll be proactive and able to work independently, managing your workload effectively and meeting deadlines. You’ll have a sharp eye for inconsistencies, confidence in handling data, and the initiative to suggest improvements where needed. You’ll also bring a strong commitment to outstanding supporter care, ensuring every supporter feels valued and appreciated.
Please note: This post is subject to a Basic level DBS Disclosure, which will be sought prior to the confirmation of a job offer.
Person specification
Skills and knowledge
Experience
Personal qualities
A few perks
The wellbeing of our colleagues is of paramount importance to our success as an organisation, and we want to ensure that our benefits package provides something of value for everyone, whether it is our generous holiday entitlement, wellbeing days, Healthcare cash plan, long-service awards. We hope you agree!
Annual leave
25 days of annual leave per annum plus Bank Holiday (pro-rata for part time colleagues).
Christmas closure
In addition to annual leave, employees get three days of paid Christmas leave.
Pension
Automatic enrolment for all colleagues with the option to opt out. Contributions of 5% gross salary made by both Whizz Kidz and employees. We will match higher contributions of up to 6% of gross basic salary.
Simply health
Automatic enrolment in a fully paid for cash plan that assists you with everyday health costs. This scheme is also available to your families for an extra charge.
Season ticket loan
An interest free loan of up to £5,000 following the successful completion of the Probationary Period.
To apply please visit our website via the Apply Button.
We are committed to achieving equal opportunities in employment. Please let us know whether you require any reasonable adjustments for application or interview.
We create opportunities for young wheelchair users to get the equipment, skills, and confidence to go further.
We are looking for a dedicated and compassionate Vulnerable Victims Advocate caseworker to join our City of London Project to support victims of crime working 37.5 hours per week.
This role involves both face-to-face and virtual support, making initial contact with victims of domestic abuse and other crimes, providing support in a dynamic and ever-changing environment. The role is full-time and is hybrid including working from home, co-location in Bishopsgate Police Station and our London office (close to Old Street tube), with travel throughout London as required. A suitable and confidential workspace at home is therefore required.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
About the role
As a Vulnerable Victims Advocate you will provide high quality support to victims of domestic abuse and other crimes, leading on completing initial impact and risk assessments that are comprehensive and holistic.
Key Responsibilities:
About You
You will need:
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
About The Job
Contract: Permanent, full time contract.
Hours: 35 Hours per week, Monday-Friday, 9am-5pm. We are open to flexible working options.
Salary: £40,000 - £45,000
Location: Hybrid, anchored to Glasgow Carers Trust office 1 day a week. Flexibility to work from other Carers Trust’s offices around the UK when needed.
Carers Trust are looking for our new Senior Fundraising Manager for Scotland, to help us deliver our vision; for unpaid carers to be heard and valued, with access to support, advice and resources to enable them to live fulfilled lives. Carers can't wait, and in this pivotal role you'll lead our income generation strategy in Scotland, helping us secure the financial support we need to deliver big for people across Scotland with caring responsibilities.
Reporting to the Director for Scotland-with support from our UK Fundraising team-you will establish and grow sustainable financial support from a range of sources, including corporate partnerships and trusts.
You will be a confident and passionate communicator able to persuasively share our impact and vision with a diverse range of funders.
Are you passionate about improving the lives of those providing unpaid care in Scotland? Then we want to hear from you!
As the postholder you will:
Please download the attached recruitment pack to find out more.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Legacy and In Memory Fundraising Manager
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Acorns Children’s Hospice is looking for a Legacy and In-Memory Manager to lead and grow its legacy and in-memory fundraising programmes. The role will shape and deliver strategies that inspire supporters to leave gifts in their wills and honour loved ones through giving. Blending strategic marketing, empathetic communication, and relationship management, this position will play a key role in building sustainable income and strengthening lifelong supporter connections.
About the Role
At Acorns Children’s Hospice we offer specialist palliative care and support for children and their families across the West Midlands. We are there wherever and whenever they need us, in the hospice, community and at home. As the UK’s largest children’s hospice charity, in terms of both numbers of children and families supported, and annual expenditure on our care work- we need to raise more than £14 million each year to run and support our care services.
As Legacy and In Memory Manager, you will:
About You
What We Offer
Interviews are scheduled to be held on 3 June
You need to be eligible to work in the UK to be considered for this role. We are committed to safeguarding children and vulnerable adults and therefore any successful candidate will be asked to provide two satisfactory references.
As a UNICEF Gold Rights Respecting organisation, we are committed to ensuring that the United Nations Convention for the Rights of the Child is embedded into both culture and practice within the organisation. As an employee you will be a Duty Bearer for Children’s Rights and support all children to be Rights Holders.
We have an exciting opportunity for a Caseworker (known internally as an Integrated Support Service Worker) working for New Era Domestic abuse service, 37.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
About the role
This role is based in Stafford but will operate across Staffordshire and Stoke-on-Trent. Travel is expected; as is providing victim support in person, usually at VS offices or at community venues.
As an ISS you will be:
Please see attached Job Description and Person Specification for further details.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Post: Digital Content Producer
Contract: Permanent
Hours: Full-Time
Location: South Kensington, London SW7
Salary: £33,550–£35,666 per annum, depending on experience and qualifications.
About Us
The Royal Geographical Society (with the Institute of British Geographers) is the learned society and professional body for geography and geographers. It is also a charity and a membership organisation. The Society was founded in 1830 and has been one of the most active of the learned societies ever since. It was pivotal in establishing geography as a teaching and research discipline in British universities and continues to play a key role in geographical and environmental education.
The Society is a leading world centre for geographical learning – supporting education, teaching, research, professional practice and scientific expeditions, as well as promoting public understanding and enjoyment of geography and providing advice to policymakers.
The Society offers professional accreditation to members through Chartered Geographer status.
About You and the Role
We are seeking an experienced and creative Digital Content Producer to create high-quality audio and visual content for use across the Society’s communications channels to help us grow and engage our audiences and showcase the work we do.
Working across the breadth of the Society’s activities, you will create, and/or aid colleagues and third parties in the production of, compelling visual content including video, graphics and animation.
This role will report to the Programmes Manager, but you will also work closely with the Communications team, supporting the Digital Communications Officer in delivering their digital communications strategy, and be part of cross-team collaboration that helps our charitable services reach more people.
Salary and Benefits
This is a permanent, full-time post subject to successful completion of a probationary period of three months. The salary range for this post is £33,550–£35,666 per annum depending on experience and qualifications. The post holder will be required to work Monday evenings until 8.00pm during term time, with TOIL provided. Additional evening and occasional weekend work will be required, by prior arrangement, to support events, typically around two extra evenings per month and some weekend conferences, with TOIL or overtime provided. The post is based in Kensington, London.
There are a range of benefits at the Society which include the following:
Applications must be received by 10.00am on Monday 1 June 2026.
Interviews are planned to take place on Tuesday 9 June 2026.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
The Society aims to be an equal opportunities employer. We strongly encourage applicants from those traditionally underrepresented in the geographical discipline.
No agencies please.
We are seeking a proactive, organised and relationship-focused Community & Volunteer Events Coordinator to lead the coordination and delivery of community projects, family activities and volunteer engagement opportunities across Camden and Islington.
This is a hands-on operational role focused on strengthening community connections, increasing family engagement and supporting inclusive, welcoming activities for families accessing our services.
The postholder will coordinate a varied programme of projects, groups and events while building positive relationships with community partners, venues and local stakeholders. They will play an important role in identifying opportunities for collaboration, reducing barriers to participation and supporting innovative approaches to community engagement.
The client requests no contact from agencies or media sales.
We are looking for a resilient and dedicated people to join our new specialist high risk domestic abuse service as Independent Domestic Violence Advocates (IDVA).
As a new service, we have 2 x full time IDVA positions available. These roles are full time, working a hybrid with two days per week expected to work from our centrally located office in Boscombe. Due to the nature of the role, the successful applicants would be expected to travel regularly across the Dorset county.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
About the Role
As an IDVA you will provide high quality support to victims of domestic violence and abuse. You will deliver and provide support in five key areas to support victims to:
Key Responsibilities:
As an Independent Domestic Violence Advocate you will:
About You:
Ideally, you will hold an approved and accredited IDVA qualification (or you must be willing to work towards one)
You will need:
This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible
The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.
IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England.
In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm.
This role is jointly managed by the UK-based Senior Manager for Digital Engagement and the US-based Digital Engagement Director.
The Purpose of the Role
The Social Media Content Producer will focus on developing creative content that drives reach and engagement across social channels. Working on integrated campaigns while also driving evergreen pipelines, they will be help deliver on our UK ambitions to position IRC as the go-to humanitarian NGO protecting people forced to flee conflict and crisis.
The Social Media Content Producer will produce and disseminate compelling content (with a focus on short-form, straight-to-social videos and other multimedia formats) that will grow the IRC’s brand online, engage a loyal following, and ultimately help encourage audiences to support IRC UK’s work.
The role sits across our key social channels, including both B2C (Instagram, Bluesky, Facebook and TikTok) and B2B (LinkedIn), helping managing what we publish and when. As part of IRC’s Global Digital Engagement team, they will work with multiple collaborators, across markets, to identify, craft, package up, publish and amplify stories that can live across platforms, with real potential to engage the right people at the right time.
The ideal candidate thrives in storytelling that drives social engagement. They will bring a deep understanding of what makes content perform—while still staying true to IRC’s core mission and values—and an appetite for proactively staying across cultural moments and social innovations.
They will have experience generating social-first ideas, editing social video, graphics, and copy writing for social. They will have their fingers on the pulse when it comes to trial and experimentation, with strong interest in how and why brands such as the IRC could engage social influencers. Bringing a passion for social analytics and measurement, they will also understand the nuances of B2B versus B2C content.
Key Working Relationships
• UK Communications Team – which spans press, web and social media
• Global Digital Engagement Team
• Counterparts on other IRC markets, including but not limited to Germany, Sweden, Korea and the US
• UK Policy & Advocacy Team
• UK Resettlement, Asylum and Integration (RAI) / Programmes Team
• Global Public Affairs, and Mass Marketing and Mobilisation teams
Key Accountabilities and Responsibilities
Social Media Content Creation (50%)
• Partner with communications and advocacy colleagues to create social media content that responds to the news or trending conversations.
• Draft social media posts, writing captions, copy for graphics, video scripts and other social media material as needed.
• Produce and build other forms of multimedia content, such as but not limited to Instagram stories and social media graphics.
• In line with our ethical storytelling guidelines, champion the voices of refugees and asylum seekers, and ensure our outputs reflect the IRC’s DEI values and are inclusive and accessible.
• Localise and adapt content from Global Teams as well as other IRC markets to ensure our content is suitable for UK channels.
Day-to-day Social Media Channel Management (Proactive and Reactive) (40%)
• With the support of the Senior Manager - Digital Engagement, support the tactical delivery of our existing social media strategy, with a focus on how we build profile, reach and engagement through social channels.
• Maintain IRC UK’s social media annual calendar, with a longer-term view on what key campaigns and moments we should go out on and why. Bring this longer-term view to quarterly communications planning sessions.
Reporting, optimizing, learning and innovating (10%)
• Support the Senior Manager – Digital Engagement to report on the performance of social content and make recommendations on how we might optimise going forwards.
• Horizon scan and stay across the latest innovations, trends and developments in social media that might create risks or opportunities for IRC UK.
• When it makes sense for the IRC, jump on these trends/innovations - bringing a creative mind and a willingness to experiment with new content and storytelling techniques. To include how we might engage social influencers, when, on what and why.
Person Specification
Essential
Skills, Knowledge and Qualifications:
• Proven understanding of using social media – in particular LinkedIn, Instagram, Bluesky and Tik Tok to build profile and influence UK audiences.
• Experience in Video Production, Film, Journalism, Communications, Social Media, Digital Marketing or equivalent degree or training.
• Proficiency in the Adobe Creative Suite particularly Photoshop, Premiere, and After Effects strongly encouraged.
• Previous experience with social CMS and publishing tools, such as Sprout Social.
• First class storyteller and copywriter with strong attention to detail and the ability to produce compelling written content.
• Ability to work both independently and in a dynamic, cross-functional global team structure. You will be able to prioritise and organise your own workload and meet deadlines in a fast-paced, ambitious environment.
• Excellent verbal and written communication skills.
• Ability to manage and work through change in a proactive and positive manner.
Experience:
• Demonstrable experience in a social media role from an agency, in-house or journalism content production team – with strong experience in video.
• Proven experience identifying and producing reactive content to trends.
The mission of the IRC is to help people whose lives and livelihoods are shattered by conflict and disaster.



Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Demand for our specialist tutoring programmes for Children Looked After, those with Special Educational Needs and Disabilities (SEND) and Unaccompanied Asylum Seeking Children (UASC) continues to increase and we are seeking a dedicated and effective Partnerships Account Manager to join our team and support the increased demand for our provision and the continued scaling of our organisation.
The Organisation
Equal Education is a social enterprise working to improve outcomes and narrow the attainment gap for disadvantaged and vulnerable learners, including Children Looked After, those with SEND, and unaccompanied asylum seeking children. We have over 13 years’ experience delivering 1:1 tuition, working with hundreds of Schools and Local Authority partners across the country, reaching hundreds of pupils annually.
As a member of the Fair Education Alliance, we believe in providing meaningful educational provision to students whose needs may not be best met within a traditional classroom environment, those who aren’t currently accessing education, or who benefit from additional 1:1 support. We work with over 200 qualified teachers to provide academic, subject specialised and individual tutoring and mentoring for children of all ages. Tutors provide pastoral care and work with pupils to increase engagement and attainment. Our programmes will help the students to overcome barriers to learning, help them build trusted relationships, increase their aspirations, and fulfil their potential. We are passionate about our cause and are looking for people who are motivated by a strong desire to address educational inequality and improve outcomes.
What is the Role?
This is a fixed-term maternity cover opportunity for a Partnerships Account Manager. In this role, you will drive business growth by securing new partnerships and managing key client accounts across designated regions. With a focus on building and sustaining long-term local council and school relationships, you will work closely with clients to understand their needs, expand our service offerings, and ensure the highest levels of satisfaction. As the majority of our key client relationships are with local councils, we are looking for someone with knowledge of how they operate.
The post holder will have the opportunity to line manage junior member(s) of the team, who provide essential bid-writing and administrative support to facilitate efficient and effective client management.
This role would suit someone with proven ability to operate effectively in scaling organisations where processes are still being defined. This role suits someone who is adaptable, resilient, and confident working at pace amid change.
The role will be suited to those who have worked within an education setting and held the title: SENCO, Head of Department, Advisory Teacher, Inclusion Coordinator or Designated Teacher. The role will also be suited to those who have worked within a Local Authority setting and held the title: Commissioning Officer, Senior Case Officer, Case Officer. Whilst the role is also suited for an experienced (key) account/client manager, we are looking for an individual who has experience and/or knowledge of the UK education system.
This role is ideal for an ambitious, client-focused individual, passionate about creating positive outcomes for vulnerable students. If you’re ready to contribute to a growing organisation that’s making a difference, we’d love to hear from you! As this is a maternity cover, we expect that the successful candidate will be able to swiftly absorb our ways of working and contribute to the success of the organisation.
Key Responsibilities:
Client Acquisition and Relationship Management
Proactively seek new business opportunities within assigned regions to grow the client base.
Develop and maintain strong, positive relationships with key clients, ensuring their evolving needs are met and service offerings are aligned.
Lead regular client review meetings to discuss progress, gather feedback, and identify additional service opportunities.
Manage internal relationships to ensure what matters to clients is communicated internally using the proper channels, to allow for effective delivery by our Service Delivery team
Maintain good internal stakeholder relationships with our Service Delivery team to ensure client demands are balanced with our processes and team capacity.
Strategic Planning and Development
Collaborate with Senior Leaders to develop strategies for client retention and growth.
Work closely within the Partnerships team to align on strategic objectives and ensure seamless service delivery across functions.
Participate in client and industry events to represent the organisation, expand networks, and identify new business opportunities.
Performance Monitoring and Reporting
Monitor client engagement, satisfaction levels, and service outcomes; produce regular progress reports for management.
Oversee tracking and analysis of client-related statistics to ensure targets are met and clients receive impactful, value-driven service.
Manage and track client data and prospect pipelines using CRM systems, ensuring accuracy and up-to-date information.
Report to the the Partnerships Director on accounts, Tenders, Bids, client meetings on a regular basis.
Be curious to explore our Salesforce system data, understanding and interpreting delivery and impact data.
Line Management and Support Coordination
Lead, mentor, and manage junior member(s) of the team focused on bid/application writing, tender management, and client-related administration.
Support junior member(s) in producing and reviewing high-quality application documents and responses that align with client requirements and enhance our partnership outcomes.
Provide oversight to ensure that administrative tasks are completed efficiently, supporting smooth client interactions and consistent follow-through.
Work with other area leaders, to ensure strong delivery of services.
Contribute to, and foster strong internal working relationships to successfully delivery against strategy and objectives..
Bid Management and Process Improvement
Oversee the preparation and submission of tenders and bid applications, working closely with junior member(s) to ensure high-quality and timely submissions.
Continuously review and improve internal processes to optimise bid management, client onboarding, and service delivery.
Report on bid submission performance, review bidfeedback to continuously improve.
Essential Skills and Experience:
Detailed knowledge of the UK education sector.
Experience working in the education sector or with local authorities, particularly in roles involving SEND or children’s services.
Proven track record in client relationship management, with experience in sales or partnership development roles.
Strong communication skills, particularly in face-to-face and telephone interactions, with the ability to build rapport quickly and maintain long-lasting relationships.
Experience managing a small team, providing leadership, direction, and support to ensure high-performance standards.
High level of empathy and commitment to supporting vulnerable and underserved communities.
Strong organisational skills with the ability to manage multiple tasks and meet both short- and long-term deadlines effectively.
Familiarity with CRM systems (e.g., Salesforce) for tracking client data, leads, and progress.
Proactive, problem-solving mindset, able to address issues independently and provide client-focused solutions.
Able to work in a high pressure environment, whilst taking initiative, we would want the postholder to ask for support when needed.
Desirable:
Exceptional written communication skills, with proven confidence in drafting, editing, and refining persuasive content across a variety of formats.
Experience in bid and tender writing or grant applications is advantageous, though a background in producing compelling written materials for diverse purposes is equally valued.
General
The job is subject to having the right to work in the UK, two professional references and a basic DBS check.
Why Equal Education?
Competitive salary
Investment in you - we believe in developing from within and offer our team training opportunities and personalised development plans, as well as the chance to get involved with lots of projects across the organisation.
Flexible, hybrid work environment with regular opportunities for in-person client engagement.
Working alongside a passionate team working to make a positive impact in the lives of under-resourced children and young people across the UK.
Staff wellbeing benefits such as ClassPass membership, access to discounts via Perks at Work, eyecare vouchers, regular wellbeing sessions and team social events.
At Equal Education, you are the expert. We give you the space, the support and the technology to be your best. The rest is up to you.
Being you at Equal Education
Every young person we support is unique and our team isn’t any different. Our differences are our strength when it comes to providing a tailored, human approach to education. We are proud of our people and provide an environment where everyone can bring their most authentic self to work.
Our recruitment practices are carried out in line with equal opportunities and all candidates will be reviewed fairly regardless of age, gender reassignment, sex, race, religion, ethnicity, disability, sexual orientation or any other protected characteristic.
Next steps
If you feel inspired and you think you have the right motivation and experience for the role, we would love to receive your application.
Applications will be reviewed as they are received and interviews will be arranged accordingly. We reserve the right to close this application early, for example if we receive an unprecedented number of applications, so please apply promptly to ensure you are considered for this role.
The client requests no contact from agencies or media sales.