Charity people jobs

About This Job

This is an exciting training role in Army Cadet Headquarters responsible for assuring that First Responder training supported through ACCT UK for the Army Cadets is delivered in accordance with appropriate national governing bodies or appropriate awarding bodies, and that the appropriate qualifications are recorded on Westminster.

We are looking for a training professional to bring their skills, enthusiasm, and personal credibility to the team and lead on medical planning policy, process and assurance being completed.

Essential Skill

· Be an experienced trainer with a minimum of a Level 4 Teaching Qualification

· Evidence of continuing personal and professional development

· Have knowledge of the requirements of awarding bodies for the delivery of first responder

· Have a sound understanding of the role of medical support in the Army Cadets.

· Understand the legislative requirements for First Aid provision as set out by the HSE.

· Demonstrable success in establishing effective working relationships across a range of organisations at all levels

· Excellent written and verbal communication skills

Please refer to the attached Job Description for further information.

Our charity

ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.

We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.

We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.

Who we are

By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.

The charities are proud of our diverse teams, with people on different working patterns, from different backgrounds and at different life-stages. Our experience has taught us that having people with different perspectives and different lived experiences leads to better outcomes for our beneficiaries. If you are wondering if our organisation is for someone like you, the answer is yes! Please apply and explain how you, your experience, your talent and your potential are the right fit for this role.

What we can offer you

In addition to your salary, we offer all staff:

· Flexible working arrangements (you agree a working pattern with your line manager).

· The ability to work both from home and from our Aldershot office.

· Personal Accident Insurance, including loss of earnings cover and death benefit.

· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).

· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).

· Good leave allowances (which are offered pro-rata for part time staff):

o 20 days annual leave plus Bank Holidays.

o Additional privilege leave, on set days each year, such as between Christmas and New Year.

o An additional five days of volunteering leave.

· Support for qualifications and personal development.

· Employee Assistance Programme.

· Season ticket loan.

· Railcard (if you are eligible)

· A caring and supportive team environment.

How to apply

Please send a CV and Cover letter that details how you meet the requirements of the job description by 2359hrs by Sunday 26th April 2026.

Interviews will be held in person during the week commencing Monday 11th May 2026.

While AI tools can be beneficial, we value the personal touch and authenticity in job applications. We encourage you to highlight your unique experience, knowledge, skills, and abilities, ensuring all information is accurate. Please use AI tools responsibly and with integrity throughout the application and selection process.

Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo a Disclosure and Barring Service check, Right to Work check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.

Please be advised that this position may close earlier than the stated deadline if a sufficient number of high-quality applications are received. To ensure your application is considered, we strongly recommend submitting it as soon as possible. Candidates will be notified of the next stage in the recruitment process if they are shortlisted.

About Kinship

We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to. 

Together, let’s commit to change for kinship families.

About the role

The Senior Advice Worker – SEND will be the specialist and subject expert in Special Educational Needs and Disabilities and kinship care. You’ll provide 1:1 advice directly to kinship carers on all issues that impact on their caring role.

You will often be supporting kinship carers in high crisis. It will be part of your job to calm a situation quickly and support people to communicate what they need so you can provide personalised in-depth advice.

You’ll provide advice by phone, video calls and email, but you’ll also need to be able to respond to text, WhatsApp and online chat and other channels as we develop the service.

You’ll specialise in providing advice and information to enable kinship carers to support children with SEND needs, including speech, language and communication difficulties, social, emotional and mental health challenges, specific learning difficulties, and autism.

This will include advice and casework to support kinship carers to navigate the education system, understand Education, Health and Care Plan processes and access support from schools, children’s services and CAMHS.

As subject expert, you’ll provide expert input to the development of written information and resources and the development and delivery of specialist training for kinship carers.

Key responsibilities include:

• Respond to enquiries through a range of incoming channels. This includes taking calls on our advice line, as well as responding to enquiries submitted through our website, via internal referral or other channels.
• Provide high quality advice and information to kinship carers on their rights, entitlements and responsibilities in relation to welfare benefits, local authority allowances, support from children’s services, relevant legal orders, sources of educational, parenting and legal support and other issues that may be required.
• Assess vulnerability and risk to prioritise and respond to kinship carers’ issues in a timely manner.
• Research individual cases and identify possible courses of action.
• Address all safeguarding concerns in line with policy.
• Facilitate access to our advice service for people with diverse needs, e.g. by using appropriate translation services or assistive technology.
• Adapt communication style to respond appropriately to differing needs.
• Provide advice in a format that is manageable and understandable for the individual kinship carer.
• Apply agreed Kinship models of practice as appropriate, e.g. taking a trauma-informed approach.
• Provide specialist advice and casework on SEND-related issues. This may involve:
  • providing additional advice or support to enable a client to take action
  • undertaking follow-up action on behalf of the client to move the case on, e.g. negotiating with third parties
  • taking on complex casework to pursue significant outcomes for the client or strategic impact for all kinship carers

• Proactively update colleagues across Kinship on relevant updates in the SEND landscape, providing guidance to teams.

• Work closely with training colleagues to develop, create and occasionally lead training sessions to support kinship carers to navigate the SEND system.

Essential requirements include:

• Minimum of 2 years’ recent experience of delivering in-depth advice work on complex social welfare legal issues (e.g. benefits, housing, education or social care) to members of the public.

• Experience of giving both telephone and written advice.

• Either significant knowledge of and expertise in the SEND system and SEND-related issues, with the ability to develop expertise in kinship care advice; or, Significant knowledge of and expertise in kinship care advice, with substantial knowledge of SEND-related advice issues and the ability to become an expert in SEND advice for kinship carers.

• A demonstrable knowledge of relevant sources of advice and information. 

• Knowledge and evidence of good understanding of safeguarding issues and good practice.

• Proven understanding of the importance of confidentiality and a non-judgmental approach.

• Experience and confidence in development of resources

• Experience of effective management and supervision of staff, projects and/or services.

• Experience using Case Management Systems and/or Customer Relationship Management (CRM) platforms.

What we offer you:

• Flexible working - we understand how important it is to balance family and work life.
• ​30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown)
• Employee Assistance Programme (24/7 confidential advice line and counselling)
• Charity Worker Discounts.

Key dates:

• Application deadline: Monday 20 April 2026, 12pm
• First interview: w/c 4 May 2026 (online)
• Second interview: w/c 11 May 2026 (if required)

How to apply:

Please apply for the role of Senior Advice Worker - SEND by sending a CV and answering the questions below. The deadline is 12pm on Monday 20 April 2026. Any applications arriving after the closing date will not be considered for shortlisting unless there are exceptional reasons. Please ensure you have read the application timelines.

Please provide a cover letter answering the following 4 questions (up to 250 words per answer):

1. Give an overview of how your experience, qualifications and training equip you for the role of Senior Advice Worker - SEND.
2. Explain why you want to work for Kinship.
3. What are the key skills and personal attributes that you would bring to the role?
4. What do you see as the most significant advice issues confronting kinship families navigating the SEND system?

Kinship is committed to championing equality, diversity and inclusion.  We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams.  We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work.   We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us. 

Youth Delivery Mentoring Officer

We are looking for a skilled, committed, and passionate individual with experience within the youth work sector (this could be in a voluntary capacity). Whilst developing our focus around youth engagement and early intervention techniques, we recognise the importance of having individuals who really want to make a difference in the lives of young people. The successful applicant will understand our values, ethos and principles as an organisation and will demonstrate a strong desire to contribute to and deliver meaningful and effective youth work. 

Main Purpose of this Role

This is an exciting role at Reaching Higher and demonstrates our uncompromising commitment to playing our part to positive impact the lives of young people and their families. This role has been designed to lead on the delivery of our work and play a central role in creating meaningful experiences for young people via school and community-based youth projects.The purpose of this role is help ensure high-quality support for young people across our various programmes, in line with our mentoring ethos, helping to build an even stronger rapport with those we currently serve and improving accessibility for new young people being referred to us. 

About Reaching Higher 

Reaching Higher is a youth organisation which works with almost 2000 young people aged 10 - 18 each year across Croydon and surrounding boroughs. Developed in partnership with local churches, we are a youth-led charity with a Christian ethos.We place particular emphasis on providing mentoring support to young people and facilitating their development as leaders. We have established strong links with key local, London and UK-wide organisations and our approach leads us into regular working contact with partner schools, community groups and churches. 

The Research Grants Officer’s role is to support the Research team to ensure that The Charity effectively delivers our Research Strategy: Accelerating a Cure and our grant programme.

You will assist with all aspects of our pre and post award management processes for all of our current and future funding schemes.

WHO WE'RE LOOKING FOR:

With an enthusiasm and passion for the work of The Brain Tumour Charity you will have a life science background, a strong understanding of medical research and its funding. You will be highly organised, with excellent communication skills (written, verbal and interpersonal), a keen eye for details and enjoy working in a fast-paced team.

KEY ACCOUNTABILITIES:

· Work with and assist the Research Team in the implementation of The Charity’s strategic goals and research strategy.

· Undertake research related projects to further the aims of The Charity to transform the research landscape to support people in living longer, better lives following a brain tumour diagnosis.

· Support the administration of The Charity’s grant application, monitoring and review processes, including liaising with academic researchers and assessment panels.

· Support the peer reviewing of submitted proposals by identifying expert reviewers for those areas, and ensuring reviews and scores are completed within strict deadlines.

· Organise and attend panel meetings including liaising with attendees and venues, preparing and distributing panel packs, and taking minutes and producing summaries where necessary.

· Monitor the progress of current grants through review of annual reports as well as regular engagement with The Charity’s funded researchers outside of reporting timelines.

· Detailed financial monitoring of awarded grants and maintain accurate records of expenditure.

· Maintain accurate electronic records to track grant applications and awarded grants.

· Respond to enquiries about The Charity’s funded research, research strategy and calls for applications from researchers, the public and colleagues within The Charity.

· Assist in ensuring the scientific accuracy of internal and external communications around the research programme, for example in feedback letters, mail outs, newsletters, website content and press releases.

At Special Olympics GB, we are committed to driving meaningful impact through our ambitious growth strategy, Inclusion in Action, which guides everything we do as an organisation. To accelerate this impact and expand our reach, we are looking to grow our team with a key role that will drive forward our future organisational growth in alignment with our strategy. We’re looking for someone who enjoys meeting new people, building relationships and bringing energy to community activity. Our partnership with Fuller, Smith & Turner is rooted in community. With more than 330 pubs, inns and hotels across the South of England, Fuller’s provides a powerful platform to connect local communities with Special Olympics GB clubs, athletes and families. We are looking for an energetic and people-focused Community Partnerships & Engagement Officer to lead the day-to-day activation of this partnership. This role will focus on building relationships across the Fuller’s pub estate, connecting pubs with local Special Olympics GB clubs and helping bring the partnership to life through events, volunteering, fundraising and storytelling. This is a highly people-focused role that involves regular travel, building relationships with pub managers and teams, and helping them find simple and meaningful ways to support Special Olympics GB in their communities.

As our current CEO steps down after five successful years, we are looking for an outstanding candidate to lead our charity in the next stage of its development.

As Chief Executive Officer you will provide strategic and operational leadership to our well-established community charity, ensuring that our activities and projects continue to meet the changing needs of our local community.

You will work closely with the board of trustees to shape the next stage of our charity’s development. You will lead our staff team and ensure that all the resources and structures are in place that allow them and the charity to flourish. This means successfully securing grant funding, leading our community fundraising efforts, ensuring the charity meets its legal and regulatory obligations, managing the operational finances, and building effective partnerships within the local voluntary, community, and faith sector.

You will be equally comfortable writing a funding bid, supporting a member of staff, navigating a spreadsheet, working directly with beneficiaries, and providing concise and accessible reports to trustees and stakeholders. This is a varied role where no two days are quite the same. Your work will make a real difference to the lives of those we support and this is what makes it so rewarding.

For more information please see the recruitment pack attached. The closing date for applications is Friday 17 April 2026.

Details

Position:Head of Community Support and Operations

Location:Barnsley, South Yorkshire

Hours:30 hours to be taken flexibly over Monday – Friday; 1 day wfh allowance

Salary:                                £50,562 FTE (£40,996 pro rata)

Contract type:Permanent

Reportable to: CEO

Direct reports: Volunteer Development Co-ordinator, Charity Advisor and Partnership Coordinator and any relevant roles that develop

Job Purpose

The Head of Community Support and Operations is a pivotal new role being introduced to the executive team at Barnsley CVS.  This person will be a key role in the growth and development of the executive team.  You will play an exciting part in the delivery and development of the recently developed 4-year strategy and theory of change. Your role will drive intention and focus on developing our support to the sector in a meaningful way to high standards, whilst ensuring our own internal operations reflect best practice.  You will need a strong knowledge of charity set up, management and governance along with a passion for what the VCSE sector does.  You will be confident in people management and development; have the ability to work inclusively with a wide range of people and backgrounds and the skill to see gaps and opportunities for service development.

You will work closely with the Head of Strategic Partnerships to identify gaps and opportunities to develop our offer of support to the sector whether through direct services, training, brokerage agreements or membership offers.  As you identify these opportunities, you will work collaboratively with the Head of Business Development to explore commercial income options that are also in line with our mission and vision.

Using your excellent people skills, you will act as the first point of contact for HR matters within the charity, overseeing the general management of our online HR system, policies and procedures.  You will work in collaboration with the CEO in any areas that need significant development or management.

You will keep up to date with new initiatives and ideas in the wider infrastructure sector, relevant legislation and modern thinking in relation to charity management best practice.

Benefits:

- 33 days annual leave increasing with years of service + annual leave given between Christmas and New Year that doesn't count against your annual leave

- Sick leave entitlement increases with years of service

- 5% pension contribution

- Paid leave to complete voluntary activity for up to 5 days pro rata

- Discount on local gym membership

- Flexible working with TOIL given for any additional hours worked

Role overview 

This newly created senior role strengthens The Young Foundation’s strategic business development function and supports income growth across the full range of our programmes and partnerships. The post will provide expertise in fundraising and procurement processes including approaches to philanthropic funders and investor circles as well as formal tendering, dealing with a range of funding modalities from research grants to commercial consultancy and trusts and foundations. 

Key responsibilities 

Business development and income growth

• Lead high‑value income generation processes, including building consortia, securing philanthropic funding, and delivering high quality formal tenders, coordinating inputs from across our delivery teams.

• Oversee the preparation of costed proposals and pitches for a diverse range of funders, including research councils, local authorities, commercial consultancy, and philanthropic trusts. 

• Support the continued growth and impact of The Young Foundation’s external-facing activity, aligning business development with communications and policy work. 

• Manage a robust pipeline, tracking opportunities and ensuring strategic alignment with organisational priorities.

• Develop budgets, pricing models, and partnership structures for commissioned work.

• Identify new funding and commissioning opportunities through horizon scanning, network engagement, and proactive outreach.

• Collaborate with senior colleagues to refine and grow thematic and programme areas.

• Support and advise colleagues across the organisation on approaches to business development including opportunity identification, competitive analysis, structuring meetings, building consortia and financial models. 

Partnerships, networks and relationship management

• In collaboration with programme delivery leads, build and steward relationships with funders, commissioners, consortium partners and strategic collaborators.

• Lead account management for key partners to support long‑term growth and mutual value creation.

BD leadership, systems and strategy

• Create, improve and maintain appropriate BD systems, processes and tools, including pipelines, trackers and lessons‑learned approaches.

• Contribute to organisational strategy and planning and, in particular, to fundraising strategy and external affairs.

• Create and monitor BD metrics, reporting on feedback and recommending appropriate courses of action.

• Manage a repository of BD data and information, including track record, capacity statements, boilerplate bid sections, etc.

• Champion The Young Foundation’s values, ensuring inclusive, ethical and community‑centred practice. 

Person specification  

Prior experience – essential  

• Substantial experience of leading/managing business development and income generation for a think tank or similar research/innovation led organisation. 

• Track record of securing income across a range of relevant funders through both competitive tenders and proactive approaches.

• Strong commercial acumen.

• Excellent communication and relationship‑building skills.

• Understanding of UK government and non-government sectoral funding landscapes.

• Strong network in the UK community and/or social innovation sector.

• Commitment to equity and social justice.

• Demonstrated collaborative approach to team-working – able to work effectively with colleagues with a range of specialisms and to operate effectively in a remote-first organisation. 

Prior experience - desirable 

• Experience with the introduction of CRM software.

• Familiarity with creating and reporting on BD metrics at Senior Leadership Team and/or Board level.

• Experience of/interest in exploring the impact of AI in business development and fundraising. 

• Familiarity and/or previous experience with The Young Foundation’s thematic areas (eg, community engagement, just transition, social innovation, young people, etc.). 

How to apply

Please apply directly via CharityJob, ensuring you complete the application form.

As part of your application, please include a cover letter addressing the following questions:

• Where do you see the greatest business development opportunities for The Young Foundation over the next 24 months? 

• In an increasingly competitive market, how would you seek to position The Young Foundation for opportunities, in light of the charity’s mission, purpose, vision and expertise? 

• What is your approach to building and strengthening positive relationships to drive income growth? 

The closing date for applications is 12pm on 20 April 2026 

The selection process will involve an interview and a presentation task.

Interviews are expected to take place w/c 4 May 2026 

The role

We are seeking an experienced and values-driven Chief Operating Officer to support our non-clinical operations.

Reporting to the Chief Executive, you will:

• Lead governance, compliance and risk management
• Ensure adherence to all regulatory and statutory requirements
• Drive operational performance, efficiency and continuous improvement
• Support delivery of strategic objectives and organisational growth
• Lead business continuity and organisational resilience planning
• Act as Data Protection Officer
• Work closely with Trustees, NHS partners and external stakeholders

This is a key senior leadership role, critical to ensuring safe, effective and sustainable service delivery.

About you

You will bring:

• Significant senior leadership experience in an operational role
• Strong expertise in governance, compliance and risk management
• Experience within a regulated environment (e.g. charity, healthcare, public sector)
• Strong strategic thinking with the ability to deliver operationally
• Excellent communication and stakeholder engagement skills

Why join us?

• A supportive, values-led organisation
• The opportunity to make a meaningful difference every day
• Generous annual leave (plus birthday off)
• Pension, EAP and life assurance
• Free on-site parking

Safeguarding & inclusion

We are committed to safeguarding and promoting the welfare of children and young people. All roles are subject to safer recruitment checks, including an enhanced DBS where appropriate.

We welcome applications from underrepresented groups and are committed to building a diverse and inclusive workforce.

Retail Management Roles
Location: Various roles across our Region – Gloucestershire, South Gloucester, Bristol, North Somerset and B&NES
Salary: £26,531 - £27,780 per annum FTE (varies by role)
Duration: Permanent

Hours available:

• Shop Manager (Bishops Cleeve): 32–40 hours per week, across 4-5 days
• Assistant Shop Manager (Bishops Cleeve): 16–32 hours per week, across 2–4 days

At Great Western Air Ambulance Charity, we’re going big on charity retail. We already have thirteen shops located throughout our region having opened 4 new shops in 2025 (Whiteladies Road (Bristol), Brockworth, Portishead and most recently Dursley). We plan to open up to eight shops a year over the next three years, giving our charity a physical presence in the heart of communities we have served since 2007.

The shops will sell a variety of goods, as well as being a hub for our charity activity locally. Our shops need to perform well financially to help fund our lifesaving service, but we also want them to be a place where everyone feels welcome, the local community can learn life-saving skills and former patients or supporters can pop in for a chat.

We are looking for Retail Management teams that can make this happen, comprising of Shop Managers & Assistant Managers, to lead this exciting expansion and help ensure our newest shops reach the highest standards.

So, if you want to be part of something exciting that will truly make a difference to the lives of people around you, are a great all-rounder, knowledgeable about retail and passionate about people, we would love to hear from you!

Applications will close when sufficient high-quality applications are received.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. (You may need to scroll down).

We actively encourage applications from candidates from a range of backgrounds and experiences as part of our keen commitment to equality, diversity and inclusion. GWAAC puts people first and upholds a culture of safeguarding.

Please Note: All retail staff are required to undertake a Basic DBS check due to their contact with vulnerable people and the public. Further information can be accessed in our Ex-Offenders Policy which is accessible on our website.

No agencies please.

The purpose of the post is to take responsibility for the HR oversight, day to day HR matters and the overall HR management of the charity.

The role will require initially regular meets on the sites with the CEO & Senior Management Team to build relationships, understand current processes and to establish and implement a best-in-class HR service to managers and employees across the organisation, allowing the CEO & Senior Managers to focus on the essential strategic management of the charity. 

We envisage the first 6 months being a comprehensive review & reset of the charities HR policies, procedures and protocols. 

This will be a part-time role for 21 hours per week across 3-4 days. This role will be busy, interesting and provide an opportunity for you to make your mark within the charity. You will have line management responsibilities for a part time HR administrator who you will be working closely with. 

To succeed in this role, you must demonstrate that you have the necessary skills, knowledge and practical experience to perform effectively. You should also hold a CIPD Diploma-level qualification and have a thorough, up-to-date understanding of current UK employment legislation. 

Your strong organisational skills and excellent attention to detail should enable you to manage documentation and records effectively, ensuring processes run smoothly and efficiently. 

We are looking for a self-starter and someone with a demonstrable positive approach that has the ability to always remain calm and consistent with personnel at all levels, but capable of dealing with difficult situations. 

It is essential you have excellent English speaking and writing skills. You must have demonstrable skills for writing policy, procedures, letters, reports etc., and you must also be able to work in Office365 with confidence. 

Please read the full Job Description and Person Specification for this role.

To apply please click the Redirect to Recruiter button by 5pm on Tuesday 7 April 2026 and fill in all forms. Please note that CVs will not be considered.  We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

Unsuccessful applicants must wait 6 months before reapplying for similar roles. Application data is retained securely for 6 months in line with our data and privacy policy. 

About Us

Catholic Care is a values-led charity dedicated to supporting individuals, families and communities through empowering and high-quality services. Guided by our values and mission, we empower the Yorkshire community to deliver lasting impact where it matters most.

We are seeking an exceptional candidate for the role of Head of Corporate Services to join our Strategic Leadership Team (SLT). This is a key leadership role with responsibility for leading and managing all corporate support functions across the Charity.

The successful candidate will play a central role in ensuring the organisation operates efficiently, remains compliant with all regulatory requirements and is well-positioned to deliver its strategic objectives. This is a hands-on role, where most operational tasks (excluding HR) are undertaken directly by the post-holder.

Key Responsibilities

• Lead and manage all corporate support functions across the Charity
• Ensure effective systems, processes and compliance frameworks are in place
• Oversee organisational governance, administration, IT and health & safety (via external contractors)
• Support the Chief Executive and SLT in delivering strategic objectives
• Contribute to the wider strategic development of the Charity
• Manage key external contracts, including IT and Health & Safety
• Promote and uphold the values and ethos of Catholic Care in all areas of work

About You

We are looking for a motivated and values-driven professional who brings:

• Significant experience in a senior operational, corporate services or business support role
• Strong organisational and leadership skills, with the ability to manage multiple functions
• Experience of governance, compliance and organisational systems or willingness to learn
• Confidence in managing external contracts and service providers
• Excellent communication and stakeholder engagement abilities
• A proactive, hands-on approach to work
• A commitment to the mission, values and ethos of Catholic Care

Experience within the charity or social care sector is desirable but not essential.

Pre-Application Discussion

Before applying for this role, it is mandatory to attend an informal discussion with our Chief Executive, either in person or via Microsoft Teams.

This is not an assessed part of the recruitment process. Instead, it is an opportunity for you to learn more about the role, our work and the mission of Catholic Care, helping you decide whether this is the right opportunity for you.

To arrange a meeting, please contact: Charlotte Grinham

As Director of External Affairs across the Bild Group of four small charities (with collective turnover of approx. £3m/yr), you will have a deep commitment to human rights and improving people’s lives.

You will provide strategic direction and leadership to the External Relations function across all four charities in the group, taking overall responsibility for and providing thought-leadership on our strategic approach to policy, influencing, public affairs, stakeholder engagement. 

You will play a lead role in planning, developing, and implementing the communication and external relations and wider engagement strategic plan to grow awareness and profile of Bild, Respond, Restraint Reduction Network (RRN) and ACT.

By sharing the impact of our work and programmes in improving the lives of people with learning disabilities, autism and /or mental health conditions, you will support Bild in becoming the sector leading provider of organisational and workforce development (and RRN in becoming the leading charity in reducing restrictive practices globally – and Respond as leaders in trauma informed therapy).

You will champion Bild and RRN’s brand, vision, mission and values acting as an ambassador for the organisation both internally and externally to partners, stakeholders and media.

Key Responsibilities and Duties: 

Strategic Leadership:  

• Develop and implement an integrated communications and external relations strategy across the four charities in the group to raise our profile and to influence change which positively impacts on our beneficiaries, aligning media, campaigning, and public affairs with the charity’s mission and strategic priorities 

• Lead and inspire a high-performing team including Membership and Events Officer, Resources Coordinator and comms team as required 

Comms & Marketing:

• Plan, develop and implement strategic communications and marketing plans to maximise awareness of the Bild Group of charities across the broad spectrum of communications disciplines including media relations, stakeholder management, influencer engagement, ethical (impact focused) marketing, social and new media and the production of new materials and resources 

• Write, develop and produce materials such as infographics, press releases, briefing documents, media statements and online information suitable for stakeholders, including people with lived experience

• Ensure effective marketing across all four charities focusing on impact and including ensuring we attend a range of external events and that all four websites are best practice. 

Influencing & Public Affairs:  

• Working with the CEO, you will drive policy change by developing strategies to influence key decision makers through building relationships with parliamentarians, government departments, and sector stakeholders to ensure the charity's policy agenda is impactful 

• Lead proactive and reactive media engagement, calls and requests for information in order to capitalise on suitable opportunities for maximising the reach and impact of all four charities

• Build our credibility as a thought leader in the sector 

Stakeholder Engagement & Partnerships:  

• Build and sustain strategic alliances with senior civil servants, civil society groups, and community partners to increase the organization's influence and impact 

• Develop effective stakeholder relationship management processes that ensure partnerships of all levels are provided with a rich, immersive engagement experience with the organisation and the work that we do 

• Identify, liaise with and ensure positive relationships with key stakeholders – internal and external including media, government departments, partners, charities, providers, customers, other relevant parties to secure maximum impact for all four charities and their beneficiaries

Reputation, Brand Management & Marketing:  

• Champion the Bild group brands, promoting the mission, values and impact of the organisation and ensuring consistent, engaging narratives and high-quality storytelling across all external channels

• Shaping the charity's profile and protecting its reputation through media relations, digital engagement, and consistent key messaging and building our credibility as thought leaders in sector. 

Membership, Events & Communities:  

• By ensuring appropriate, effective and engaging communications to all relevant audiences and stakeholders, your role will support the growth and development of our membership, Communities of Practice and the event programme (including webinars and conferences).

• Effectively plan, manage and lead a range of events for the Bild group of charities and associated marketing and communications

• Develop framework for Communities of Practice and strategy for engagement and growth 

• Supporting Bild and RRN spokespeople with PR and media outreach

• Keep abreast of communications and engagement activity within the sector and demonstrate an awareness of the impact these may have on existing and future communications activity

General Responsibilities 

• Contribute to evaluation and assessment of results against KPIs and tracking activity

• Allocate, manage and evaluate budget spend

• Identify resource requirements for activity across Bild group

• Develop and maintain systems, databases and procedures to support Bild group communication activities

• Plan, monitor, appraise and report progress of activity regularly with an innate understanding of how this supports activity across the Bild group

• Plan, manage and oversee budgetary spend related to outsourcing specialist activities such as video editing and design

• Ensure communications and marketing work complies with data protection and other legal, professional and agency requirements, standards and policies

• Support the senior leadership team on any activity as required. 

Personal Development  

• Be part of a culture of quality in all areas of communications, PR and marketing

• Participate and contribute to individual performance appraisal and supervision sessions

• Keep abreast of relevant initiatives and developments within the adult health and social care, education & disability sector and the wider communications / engagement profession

• Undertake relevant training, as necessary including accessing new systems and software as required to support the role.

Organisational Responsibilities: 

• Access and work within Bild’s policies and procedures.  

• Attend internal cycle of team meetings relevant to this role.  

• Engage with line management, supervision (where appropriate) and appraisal process.  

• Comply with data protection regulations, ensuring that information on clients, employees, volunteers and other stakeholders remains confidential.  

• Take responsibility for personal learning and development with support from line manager.  

• Work in a manner that facilitates equal opportunities and inclusion for all.  

• Remain professional and respectful at all times, promoting positive relations with all those we encounter in our work.  

• Maintain health and safety and risk awareness for self and others across the organisation.  

• Undertake any other duties that Bild may require within the remit of this role.  

This job description does not form part of the contract of employment. It is intended as a guide to the general scope of duties and is not definitive or restrictive. It is expected that some duties will change over time and this description will be subject to review with the postholder at their annual appraisal.  

Person Specification  

Job Title 

Director of External Relations 

• Exceptional copy writing and verbal communication skills

• Good presenting, negotiating and influencing skills

• Excellent interpersonal skills and ability to build mutually beneficial relationships

• The ability to work effectively within a small team

• Ability to work under pressure, and plan, manage, and adapt own workload

• A flexible, proactive and problem-solving approach to work

• A motivated attitude and ability to work on own initiative 

• A commitment to human rights and modelling accessibility and inclusion throughout activity

• Willingness to travel and work flexible hours as demanded by the post

• Fit to undertake the duties of the post. 

Experience/Skills/Competencies 

Essential 

• Significant experience working in communications, policy and PR with demonstrable success

• PR and media management experience, including both online and traditional PR

• Experience of managing and implementing social media plans, including post development, scheduling, evaluation and monitoring feedback

• Experience of overseeing the design and production of print and electronic publications, including website management and development

• Experience of managing CRM systems and ensuring effective data capture and utilising data to inform decision making

• Ability to analyse data and shape results into reports that inform decision making

• Ability to build effective relationships and networks and establish credibility for Bild, RRN, Respond and Bild ACT 

• Ability to work collaboratively and develop positive relationships with colleagues, members and wider stakeholders

• Demonstrated digital comms / social media skills and understanding of emerging digital marketing tools and platforms

• Ability to use a variety of IT packages/databases including CRM systems.

• Experience managing budgets and associated reporting

• Ability to work remotely and regularly travel to in person events

• Time management skills and ability to prioritise workload under pressure as part of a small but vibrant team

• Strong awareness and interest in news/current affairs/politics and the broader third sector, social care and education sector. 

Desirable 

• Experience working in the not-for-profit sector, preferably in another disability and/or membership charity

• Strong understanding of education, health, social care, disability and not for profit environment

• Strong media contacts within relevant trade sector publications

• Ability to use externally managed media databases (such as Agility etc.)

• Experience with conferences, webinars and hybrid events. 

• Experience supporting and manging a remote team

Education and Qualifications: 

Other Requirements: 

• Commitment to anti-discriminatory practice and equal opportunities and able to apply awareness of diversity issues to all areas of work.  

• Regular travel to attend meetings and events. 

• Occasional evening meetings.  

Legal requirements: 

• Enhanced DBS check. 

About Us

Catholic Care is a values-led charity dedicated to supporting individuals, families and communities through empowering and high-quality services. Guided by our values and mission, we empower the Yorkshire community to deliver lasting impact where it matters most.

We are seeking an exceptional candidate for the role of Head of Finance to join our Strategic Leadership Team (SLT). This is a key leadership role with responsibility for the overall financial management of the Charity and the effective leadership of the Finance team.

The successful candidate will play a central role in shaping the financial sustainability and strategic direction of Catholic Care, ensuring that our Finances are managed effectively to support our mission and values.

Key Responsibilities

• Lead and manage the Charity’s financial strategy, planning and reporting
• Provide strategic financial advice to the Chief Executive, Board and SLT
• Ensure robust financial controls, compliance and risk management processes are in place
• Oversee budgeting, forecasting and financial performance monitoring
• Lead, support and develop the Finance team
• Contribute to the wider strategic development of the Charity
• Promote and uphold the values and ethos of Catholic Care in all areas of work

About You

We are looking for a motivated and values-driven finance professional who brings:

· A recognised accountancy qualification (e.g. ACA, ACCA, CIMA or equivalent)

· Significant experience in a senior finance leadership role (or someone looking to take the next step)

· Strong strategic thinking and analytical skills

· Experience of managing and developing teams

· Excellent communication and stakeholder engagement abilities

· A commitment to the mission, values and ethos of Catholic Care

Experience within the charity or social care sector is desirable but not essential.

Pre-Application Discussion

Before applying for this role, it is mandatory to attend an informal discussion with our Chief Executive, either in person or via Microsoft Teams.

This is not an assessed part of the recruitment process. Instead, it is an opportunity for you to learn more about the role, our work, and the mission of Catholic Care, helping you decide whether this is the right opportunity for you.

To arrange a meeting, please contact: Charlotte Grinham