Communication administrator jobs

Barnardo's is looking for a data analyst with good Power BI skills and a passion for the charity sector to join our Analytics team in Digital, Data and Technology. The Analytics team is a central function providing insight, information and data to the whole charity in all functional areas. This includes interactive reports, ad-hoc pieces of analysis and consultation on other teams' analytical work. We use Power BI, traditional statistical techniques, economic theory and advanced data science models to influence decisions both internally and in the wider sector.

Working as a Data Analyst here would give you the opportunity to help us achieve Barnardo's mission by exercising responsible stewardship over our analytical output and enabling our colleagues to make well-informed decisions. You will:

• Develop our existing Power BI suite to better serve the needs of our stakeholders.
• Conduct and advise on pieces of analysis in all domains.
• Present and communicate results to stakeholders, taking their feedback on board.
• Identify new and innovative ways of analysing data and presenting results to improve the team's capability and output.

Who we're looking for:

• Minimum 1 year of Power BI experience. In particular, experience writing measures and calculated columns, and working with semantic models.
• Minimum 1 year of experience in analytical roles.
• Strong mathematical and analytical capabilities either from experience or higher education.
• Great communication, written and verbal, with stakeholders at all levels of seniority and technical expertise.
• Experience working in an Agile environment.
• Someone passionate about Barnardo's mission.
• Desirable: someone who has worked with Microsoft Fabric.
• Desirable: experience with programming languages (e.g. Python, R, SQL).

What you'll get:

• Access to great learning and development opportunities. Many analysts here have undertaken formal training courses in chosen areas of interest.
• Opportunities to support a wide range of functional areas with really varied tasks. Our work supports influencing campaigns that are taken to government, retail stores, finance, children's services and beyond.
• A values-based culture.

Please see the attached job description and person specification for a more detailed view of this role.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Position: Income and Gift Aid Accounts Senior Officer
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based in London N4, with flexibility to work remotely
Salary: Starting from £33,044 per annum, plus excellent benefits
Salary Band and Job Family: Band 2, Charity
You’ll start at the entry point salary of £33,044 per annum, increasing to £35,109 after 6 months service and satisfactory performance and to £37,174 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

We are looking for an enthusiastic and motivated Income and Gift Aid Accountant Assistant to help us make sure every penny counts in our mission to stop MS. You'll play a key role in managing our income processing and supporting Gift Aid claims to help us maximise the value of every donation.

You'll ensure that donations recorded in our CRM system match the funds received, resolving discrepancies and supporting our income processes to run efficiently. Working closely with our Customer Services and Fundraising teams you’ll be at the heart of making sure our financial data is accurate and robust.

You’ll also assist with preparing and checking Gift Aid claims, helping us claim back vital extra funds at no additional cost to our supporters. Your detail driven approach will help us continue to build a strong and transparent foundation for everything we do.

To succeed in this role, you’ll need a good understanding of financial accounting principles, strong Excel and IT skills, and a collaborative problem-solving approach. Excellent communication and organisational skills will also be essential as you work closely with teams across the organisation to ensure our income records are accurate and efficient.

If this sounds like you and you're looking for an opportunity to grow your skills, along with experiencing challenges and a shared purpose, then we’d love to hear from you.

Closing date for applications:  09:00 on Friday 27th February 2026.

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

About Chapter One

Chapter One is a small but growing charity, working to ensure that every child has 1:1 reading support at the time they need it most.

Our unique Online Reading Volunteer programme currently supports about 3,500 children a year. It pairs disadvantaged, struggling five to eight-year old (KS1) readers with reading support volunteers who come from over 180 local and national businesses. The volunteer task is very focused: readers commit 30 minutes a week to read with a child using a bespoke digital platform for an entire academic year. The results are transformative, boosting children's reading confidence and ability.

We have set ourselves ambitious targets and want to support 3,900 children by 2026/27, so this role, with responsibility for building new corporate partnerships, will be crucial to ensuring that we have sufficient volunteers to achieve this target. 2026 has been designated by the Government as the National Year of Reading, so we have a great opportunity to capitalise on this and secure business commitment for our work!

For more information about our programmes please visit our website. Please also take some time to visit our social media channels and watch our videos.

About the role

Chapter One is seeking a proactive, energetic and enthusiastic Business Development Officer to be an integral part of a team which aims to both maximise corporate income and take Chapter One into new regions across the UK.

Reporting to our Business Development Manager (BDM), but also working closely with our Corporate Partnerships Team, you’ll help them to deliver our annual volunteer targets. This will involve prospect research and engagement, presentations, networking, pipeline management and lead conversion.

This role within Chapter One is an opportunity for an early career professional or someone looking for a career change to hone their business development and sales skills in a dynamic, fast-growing charity which is flexible and agile. 

Key Responsibilities

Corporate Partner Recruitment

• With support from the BDM, proactively ‘sell’ Chapter One programmes to potential new corporate partners to achieve annual new partner/volunteer targets

• Use LinkedIn Sales Navigator and other relevant platforms to identify, research and contact potential new corporate partners

• Prepare and tailor communications for prospective new partners, including research on their CSR/social value strategy and its alignment with Chapter One’s mission and regional presence

• Ensure the prospective new partner pipeline is proactively managed on our Salesforce CRM and work with the BDM to automate the pipeline process where appropriate.

• Identify opportunities for regional expansion and support the BDM to secure commitments in line with launch timetables

• Identify opportunities for expansion in specific sectors or in relation to specific initiatives.

• Post on LinkedIn and develop a network of CSR and Social Value managers and relevant organisations

• Research relevant intermediaries, local authorities and groups with which Chapter One could build ‘broker’ relationships

• Keep up to date with developments in CSR/ESG/Social Value and employer-led volunteering

• Research relevant events and conferences that Chapter One team could attend to network and/or speak

• Ensure Chapter One information on external volunteering and matchmaking platforms is kept up-to-date

Account Management

• Lead the account management of a portfolio of corporate partners (approx. 10–15), delivering against retention, growth, and income targets through regular reviews and proactive relationship building.

• Plan and deliver partnership meetings, volunteer recruitment sessions, and tailored communications aligned to each partner’s CSR strategy and Chapter One’s mission.

• Collaborate with the Corporate Partnerships Team and internal teams to produce high-quality reports, pitches, onboarding experiences, and promotional materials for partners and volunteers.

• Ensure accurate partner administration, including CRM record-keeping (Salesforce), invoicing coordination, and general account management processes.

General

• Oversee, maintain and develop business development processes, including use of Salesforce CRM and exchange of information with the Corporate Partnerships Team

• Conduct administrative duties as required to support the Business Development Manager

• Attend online and in person meetings, conferences and events to represent Chapter One, talk about its work and recruit partners.

We are looking for some of the following attributes, though you might be more experienced in some areas than others:

• A commitment to Chapter One’s mission and values.

• Experience of business development of Corporate Partnerships in a charity or B-2-B environment

• An ability to create compelling written pitches, ensuring messaging and brand are consistent

• Outstanding presentation skills, with the ability to excite and inspire an audience

• Excellent interpersonal skills with the ability to build relationships with business professionals at all levels

• Excellent organisational skills and attention to detail

• An understanding of CSR/social value and employee engagement/volunteering and/or a commitment to learning more about social value and how it’s interpreted by businesses

• An understanding of social media platforms, particularly LinkedIn.

• Able to take personal accountability for own workload and for delivery of targets

• A ‘can do’ and flexible approach with an ability adapt to changing priorities

• Awareness of the importance of data security best practice and GDPR regulations when processing a range of stakeholder data

• Highly computer literate, particularly in Excel, with hands-on experience of using Google suite and platforms and tools such as Salesforce CRM, Mailchimp, PowerPoint and more.

You’ll be more successful in the role if you have:

• Experience of using social media to develop business relationships

• Experience of achieving annual sales targets

• A background in CSR or social value

Interview Dates

First Round: Week commencing 9th March

Second Round: Week commencing 16th March

About Us 

Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.

At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best.

Reports to: Mental Health Programme Lead 

Based: Putney, Roehampton & Richmond

Salary: £28.22 (£31.52 Inclusive of A/L)

Contract: Casual 
Work Arrangement:  10-15 hours per week, On- Site

DBS: Enhanced with Adults

Role Overview: 

Reporting to the Mental Health Client Assessment Coordinator The post-holder will be responsible for delivering a 10 week, 1:1 personal training programme to clients with severe mental health illnesses (SMI) which can include: Bipolar, Schizophrenia, Severe Clinical Depression. Your role will be responsible for attending initial and final assessment meetings either side of the 10 week programme for each client assigned to them as part of the Active Wellbeing programme. 

The Health and Wellbeing Team are a passionate group of health professionals who empower people to make lasting changes to their health and wellbeing and improve their quality of life. We put the person at the centre of everything we do, building innovative initiatives that tackle barriers to improving health. We are experts at reducing health inequalities, real or perceived, and creating lasting changes. 

Main Duties/Responsibilities 

• Design and deliver a weekly physical activity session for each client considering safety and progression with each of the 10 sessions. 
• Engage in all client assessments prior to and beyond their 10-week programme 
• Active engagement and design of goals and individualised exercise plans for each client 
• Monitor clients exercise intensity, type, and ability to ensure clients are exercising safely. 
• Monitoring clients mental wellbeing during sessions to ensure safety and communicating any concerns to the line manager. 
• Responsible for arranging weekly sessions with clients. 
• High level of communication between instructor and client to confirm session times and locations. 
• High level of communication between instructor and line manager to report any concerns with a clients mental and physical wellbeing during sessions. 
• Provide motivation and encouragement for clients to engage in sessions and stay engaged in their programme. 
• Responsible for the setup of equipment for outdoor or online sessions. 
• Responsible with checking in and out of sessions with the admin team to ensure safety of both instructor and client. 
• Responsible for checking the safety of equipment. If equipment is faulty and needs to be replaced, responsible for communicating this with the Active Wellbeing programme coordinator. 
• Responsible for administering first aid in the event of an accident and ensuring that safety requirements are met in all areas. 

The successful candidate will have 

• Level 3 qualified personal training certification (essential) 
• Class based instructing qualifications (essential) 
• At least 2 years' experience in a role that involves delivering face-to-face personal training physical activity support 
• Experience working in a mental health setting and/or long term health conditions (essential) 
• Experience working with vulnerable groups (desirable) 
• Mental health first aid, suicide prevention or mental health awareness qualification (desirable) or willingness to undertake training (essential) 
• Excellent communication skills, verbal and written; able to communicate with a range of stakeholders in a meaningful way 
• Commitment to diversity, valuing differences and working collaboratively 
• Able to work flexible hours if required by the post and able to work in various settings 

This is an exciting opportunity to be a part of a company that positively impacts the community around them! If you are someone that is motivated by a desire to enrich the lives of others and make a genuine difference, then please Apply Now and follow the prompts. 

Enable is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. To find out more on our approach to Equality, Diversity and Inclusion, please visit our website. 

We are looking for an enthusiastic Finance Manager, who will be responsible for all aspects of financial management and HR administration. You will be well organised, able to work on you own initiative and be experieced in writing clear and engaging reports tailored to a non-financial audience. 

The main responsibilities of the role are:

• Provide strategic financial leadership, including long range planning, budgeting and forecasts.
• Support Board and Committees (Investment, Finance and Grants), preparing and presenting papers and managing grant-giving process. 
• Lead the annual audit.
• Undertake day-to-day book-keeping.
• Oversee HR operations including payroll and pension administration.
• Ensure compliance with employment law and maintain HR policies.
• Review and manage insurance policies. 

You will be a qualified accountant (ACCA, ACA, CIMA, CPFA) with at least three years’ experience, ideally with charity experience.  You will also have experience of HR policies and management.

We are a small organisation, so a supportive 'hands-on' approval is essential, as are diplomacy and confidentiality.

CLC is a membership organisation for Lutheran Churches in the UK, and our office is close to Waterloo station. We undertake a range of activities including student chaplaincy, grant giving and outreach and we have recently acquired a church building for services and events. CLC is a Christian organisation, so whilst we would prefer you to be a Christian, it is not essential as long as you are willing to work in accordance with our ethos and values.

This is a part time role, responsible for leading the fundraising efforts of Canaan Project.

Working closely with the Director, the Fundraising Lead will contribute to strategic funding development and planning, support ongoing fundraising and reporting activities, and assist in the development of relevant policies and processes.

If this sounds like the right role for you, please send us your CV and a cover letter detailing your suitability for the role.

Application closing date: 25th February 2026 at 5pm

Interviews will potentially be scheduled for the week beginning Monday 4th March. 

Are you passionate about mental health and making a real difference in people’s lives? Join our dedicated team as a Crisis Café Support Worker.

You’ll provide compassionate, person-centred support to individuals experiencing mental health crises. You’ll play a key role in de-escalating crises, fostering recovery, and empowering clients to develop self-management strategies.

You’ll also facilitate group activities, collaborate with colleagues and partner agencies, and help create a welcoming, supportive environment for service users.

The role requires evening and weekend work.

What You’ll Bring:

 •  Experience working with individuals in mental health crises or with complex needs.

 •  Excellent listening, communication, and motivational skills.

 •  Resilience and a calm approach to challenging situations.

This is an exciting opportunity to make a tangible difference in mental health provision and join a supportive team.

Apply Now to be part of a service that saves lives and transforms wellbeing.

We offer:

· 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata]

· Contributory pension

· Bonus 1 day of annual leave per year over the festive period (pro rata)

· Employee Assistance Programme (EAP) which includes free counselling sessions

· Training and personal development opportunities

· Paid time off for medical appointments

· Staff away days and socials

The successful candidate will be subject to a Disclosure & Barring (DBS) check.

Richmond Borough Mind is committed to diversity and inclusion. We are actively interviewing for this role. Only shortlisted candidates will be contacted.

Age UK Bromley & Greenwich is an independent local charity supporting older people across both boroughs. We work to enable, support and connect older people, promote independence and wellbeing and ensure their voices are heard.

We are looking for an Information & Advice Triage Worker to be the first point of contact for older people, carers and their families seeking support.

About the role

This role is central to our Information & Advice service. You will provide high-quality initial information and guidance, assess urgency and risk, and ensure people are directed quickly and appropriately to advice services, support services or partner organisations.

You will often be the first person someone speaks to, so a calm, empathetic and professional approach is essential.

Key responsibilities

• Act as the first point of contact for enquiries, mainly by telephone, with some face-to-face and email contact

• Provide accurate information on issues affecting older people including benefits, housing, care, health and local services

• Carry out structured triage to identify needs, priorities and risks

• Manage expectations clearly and sensitively

• Identify safeguarding concerns and follow organisational procedures

• Make timely referrals to internal services and external partners

• Maintain clear professional boundaries while offering a warm, person-centred response

• Record all contacts accurately and promptly on the organisation’s CRM system

• Maintain clear, concise and professional case notes

• Ensure confidentiality, consent and data protection requirements are met

• Work closely with advisers, service coordinators and partner agencies

• Take part in team meetings, supervision and training

• Keep knowledge up to date on welfare benefits, services and local provision

• Promote Age UK Bromley & Greenwich services positively and professionally

About you

Essential

• Experience in frontline information, advice, triage or high-volume customer contact work

• Confidence handling calls from people who may be distressed, anxious or frustrated

• Strong listening and questioning skills

• Ability to assess urgency and risk and take appropriate action

• Clear verbal and written communication skills

• Experience using a CRM or case management system

• Good general IT skills including email and Microsoft applications

• Understanding of confidentiality, safeguarding and professional boundaries

• Awareness of issues affecting older people and carers

• Commitment to equality, diversity and inclusion

• Empathy, patience and a non-judgemental approach

Desirable

• Experience in the voluntary sector or health and social care

• Knowledge of welfare benefits, housing or adult social care

• Experience of face-to-face advice or reception-based work

• Knowledge of local services in Bromley or Greenwich

What we offer

• 27 days annual leave plus bank holidays (pro rata), including two days over Christmas

• Pension scheme with 5% employee and 3% employer contributions

• Employee Assistance Programme offering 24/7 support

• Supportive team environment with training and development opportunities

If you want to play a vital role in helping older people feel heard, supported and confident accessing the right help, we would love to hear from you.

Liberty is looking for a Grants Officer to join our Philanthropy Team.

This is an exciting and varied delivery role which reports to our Fundraising Manager and is responsible for grant administration and reporting across our portfolio of grant funders, and co-ordinating, as well as administering a series of events aimed at donors and funders.

The successful candidate will be organised and self-motivated, with a focus on partnership working and building strong relationships. You will balance an enjoyment of events co-ordination with being a skilled writer, who enjoys producing applications and reports.

With experience in a similar role, you will be used to gathering a range of data and detail on the teams’ work, and comfortable with end-to end delivery and working to deadlines. You will be a keen team player with a commitment to, and passion for, Liberty’s work.

You will have a strong commitment to Liberty’s anti-oppression values and strategy.

Liberty fully embraces flexible working and is committed to employee development. We aim to encourage people from all backgrounds to work with us and are particularly interested in hearing from people from minority backgrounds and all socio-economic sections of society. Liberty supports hybrid working, with a minimum office attendance of between one and two days per week in the Westminster office, depending on contracted hours.

The deadline for applications is 9am Monday 16 March 2026

Applications received after this deadline will not be considered.

Please be aware that we do not accept CVs for this role. All applicants must complete the application form to apply.

First round interviews will be held online on Wednesday 25th March

Second round interview will be held in person on Wednesday 1st April

Apply via the job board on our website. 

This is an exciting time for the Trust as we are in the second year of our ambitious NLHF funded activity plan.  You will be providing support for the volunteer journey from recruitment and onboarding, to role support across all areas of volunteer activity in the park.

This role will be key to supporting the ongoing development of our volunteering programme and ensuring that the correct processes are followed, volunteers and schools/learning groups have the information they need, resourcing is at appropriate levels and rooms, and equipment is booked as needed. 

You will work as part of the Content, Learning and Engagement team, line managed by the Senior Volunteering Manager.

The role is offered on a one-year fixed term contract with Crystal Palace Park Trust. Any extension is subject to funding.

This role is funded by the Lottery Fund as part of the partnership project between Crystal Palace Park Trust and the London Borough of Bromley.

Are you passionate about building great relationships?

Help drive community fundraising for a growing national health charity supporting people across the UK. If you’re a natural relationship‑builder who thrives in creative, fast-paced environments, this role puts you at the heart of supporter engagement and impact. It’s perfect for someone innovative, energetic, and committed to developing a career in fundraising.

About the Role

Working closely with the Director of Fundraising & Communications, you will inspire supporters across the UK to take action on behalf of people living with this health condition. You will develop meaningful relationships that lead to impactful events, campaigns, and community-led activities.

This varied role offers the chance to:

· Manage and grow a portfolio of challenge events

· Coordinate national fundraising campaigns and community events

· Create engaging digital content

· Champion supporter stories that celebrate the strength of the community

· As the role develops, support other fundraising areas — including small-scale corporate partnerships

Every day, you will help strengthen the charity’s community, amplify supporter passion, and grow vital income.

About You

To thrive in this rewarding and diverse role, you will bring experience in building and managing relationships, ideally gained through fundraising, sales, or customer service. You’ll also be confident using social media to increase engagement and support community-driven activity.

You will be:

· A strong verbal and written communicator who enjoys engaging with a wide range of supporters

· Highly organised and able to manage multiple projects at once

· Resourceful, self‑motivated and driven by supporter satisfaction and results

· Skilled at identifying new opportunities and innovative approaches

Experience in fundraising or the charity sector is desirable but not essential, as is previous exposure to stewardship and supporter journeys.

Doing Good Recruitment is committed to the highest standards of equitable and inclusive recruitment. They actively welcome applications from all sections of the community, regardless of age, disability, gender, race, religion, sexuality, or other protected characteristics, as well as socio-economic background. We understand that applicants may not always meet every criterion listed in the job description, if you meet most, we encourage you to apply.

Fiduciary Risk Officer

The Role

We are very excited to announce that we are expanding our Fiduciary Team. We are seeking to appoint two Fiduciary Risk Officers to join our established Fiduciary Risk team working on the financial management of funds and grants awarded to new and existing grantees.  Reporting to the Fiduciary Risk Manager, your main responsibilities will be to undertake complete financial management checks on grant holders, ensuring that the funds given are used as intended and reach the correct beneficiaries. Experienced in financial review and reporting, you will conduct due diligence and use financial analysis to provide accurate, financial reports.

About you

Ideally, you will be a Graduate with a minimum of 3 years’ experience or have comparable experience in a financial/fiduciary role and, be able to competently demonstrate the following.

• Carry out regular financial management checks through assessment of financial reporting
• Conduct due diligence and report on findings through standard methodology
• Have confidence with desk based or on-site fraud investigations
• Communicate effectively with our grant holders to provide support & guidance, ensuring that grantees fully understand the required financial templates and reporting process

Strong written and communication skills are a prerequisite, alongside proficient use of MS Office and advanced Excel.  Given the geographics of our grantees’ written and communication skills in French is desirable as is experience in working  the charitable/grants sector.

MannionDaniels

Our mission is to work for an equitable, inclusive and sustainable world. We serve this mission through the provision of international consultancy in health, social justice and social development, focusing on fragile and conflict-affected states, to ensure that our work reaches the world’s poorest and most vulnerable people. We aim to practice business as a force for social and environmental good and expect all our employees, partners and suppliers to abide by our Code of Business Ethics.

Why work for us?

MannionDaniels provide employees with an unrivalled working environment with strong values that place ethics and fair treatment at the heart of everything we do.  You can also expect an enhanced benefits package.

This is a rare opportunity for an exceptional finance professional to work in a role that really makes a difference.  Occasional international travel for onsite grantee visits may be required.  If you are looking for your next career move and want to work for company that really makes a difference, please view the full job specification. 

To apply for this role please send your up-to-date CV and covering letter explaining why you are suitable for the role by noon, Friday, 13 March.

All applicants will be asked to provide proof of identity, right to work documentation and professional references as part of the recruitment process.

MannionDaniels is an equal opportunities employer. We are committed to safeguarding and promoting the welfare of vulnerable children and adults. All our employees are expected to share this commitment and abide by our Business Code of Ethics at all times.

Are you able to build excellent relationships? Do you have fundraising or relationship management experience? Can you adapt your communications to a wide range of audiences?

Then we might have the perfect job for you!

Title: Supporter Engagement Coordinator
Reports to: Supporter Engagement Manager
Hours of work: Full-time (35hrs per week – part-time working considered)
Salary: £29,762 – £31,888 FTE, depending on skills and experience
Based from: Bristol – office base at County Gates, BS3 2JH
Covering: Bath, North East Somerset & North Somerset

About Us

We are Great Western Air Ambulance Charity, dedicated to providing air ambulance and critical care services across Bristol, North Somerset, Bath & North East Somerset, Gloucestershire, South Gloucestershire and parts of Wiltshire. From volunteers to Specialist Paramedics, from senior Consultants to retail and fundraising staff, we are a team, working to save lives that would otherwise be lost. We seek to continually develop and adapt our activities to meet the needs of local communities, whilst impacting nationally and influencing global pre-hospital care. Our work is deeply satisfying, and every member of the team is committed to this service, and to saving as many lives as we can.

About You and The Role

At Great Western Air Ambulance Charity, we’re looking for a new Supporter Engagement Coordinator to provide excellent stewardship for our supporters in B&NES and North Somerset. We’re after someone with passion – for our cause, for the people we help and most importantly for the people who help us save lives.

We’re looking for someone who is dedicated to doing their best, a person who can work independently but also collaborate within and beyond their team, who has compassion for our supporters and stakeholders and who is curious about exploring new approaches and keen to learn and develop. Our successful candidate will have a background in the charity sector, with great relationship management and communication skills as well as the ability to manage projects.

GWAAC is a great cause to fundraise for, and we have amazing stories to tell and experiences to offer. Our work is very rewarding for our team too – at GWAAC we know that we are contributing to saving local lives every week. We’re looking for someone who shares our passion for that. You would be joining GWAAC at an exciting time, as the charity continues to grow and innovate in the field of pre-hospital care. You will be supported in developing your skills and be part of a dedicated team committed to saving local lives.

GWAAC is committed to equity, diversity and inclusion. We encourage applications from candidates from a range of backgrounds and experiences. GWAAC puts people first and upholds a culture of safeguarding.

Closing date: 9am 2nd March 2026

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

No agencies please.

WHO WE SUPPORT

At SEO London, our mission is to support those who are most underrepresented in the industries we work with, particularly individuals from low socioeconomic backgrounds. 

The Role

Responsibilities and Accountabilities

1. Supplier & Contract Management

• Maintain and continually improve the organisation’s central supplier list.
• Oversee renewal cycles managed by account owners and ensure timely decision making.‑making.
• Manage all office based supplier relationships and coordinate contract renewals.‑based supplier relationships and coordinate contract renewals.
• Manage some SEO London digital service suppliers (e.g., videoconferencing tools, analytics platforms, IT services, productivity licences, and password management solutions) including renewals and monitoring.‑conferencing tools, analytics platforms, IT services, productivity licences, and password‑management solutions) including renewals and monitoring.
• Oversee organisational insurance policies, including renewals and compliance checks.
• Manage mobile phone contracts.

2. Office Operations & Facilities

• Manage office building operations including maintenance, health and safety processes, fire safety equipment, alarm systems, door access, signage and the creation of staff ‘how-to’ guidance - liaising with landlord and managing agent where necessary
• Oversee office services including telephony systems, printing services and general operational infrastructure.
• Manage office supplies ordering and stock level coordination.‑level coordination.
• Lead on management of physical assets including phones, laptops and related equipment.

3. Digital Systems & Information Management

• Maintain the organisation’s intranet and liaise with internal page owners to ensure content accuracy.
• Monitor and manage incoming enquiries via the main information inbox, ensuring appropriate triage and referrals.
• Lead the SharePoint cleanup project for 2026 and act as the operational owner for ongoing digital workspace organisation.‑up project for 2026 and act as the operational owner for ongoing digital‑workspace organisation.

4. Compliance, Risk & Safeguarding

• Coordinate phishing and digital security training reviews for the annual training cycle.
• Manage DBS checks and three year renewals, including coordinating processes for staff, schools related activity, and Board of Trustees safeguarding compliance.‑year renewals, including coordinating processes for staff, schools‑related activity, and Board of Trustees safeguarding compliance.
• Track completion of organisational compliance training and follow up with teams as required.
• Lead the review and ongoing improvement of business continuity and crisis management procedures.‑management procedures.

5. Internal Communications & Governance Support

• Contribute operational updates and insights to weekly full team meeting materials.‑team meeting materials.
• Provide scheduling, coordination and administrative support for Board and Committee meetings.
• Support the organisation of staff led groups including oversight of budgets, monitoring activities, attendance and feedback collection.‑led groups including oversight of budgets, monitoring activities, attendance and feedback collection.

6. Events & Staff Experience

• Support organisation of the annual staff away day, including planning, logistics, and post event evaluation.‑event evaluation.
• Deliver HR/office induction for new staff to ensure smooth onboarding into systems, processes and culture.

Person Specification

Skills, experience and knowledge

Essential

· Experience managing supplier relationships and contract renewal cycles.

· Knowledge of office operations and facilities management, including maintenance and health & safety.

· Experience managing physical assets (e.g., laptops, phones).

· Demonstrated ability to maintain intranet and other digital workspace systems.

· Awareness of organisational compliance processes.

· Experience delivering operational or systems-based inductions.

· Experience managing safeguarding-related checks and renewals

· Exposure to business continuity or crisis-management processes.

Desirable

· Experience coordinating training cycles.

· Experience supporting staff-led groups and feedback processes.

· Experience supporting governance or committee meetings.

· Experience organising staff events or away-days.

· Ability to undertake small maintenance tasks and/or source contractors

Behaviours

· Highly organised, detail-oriented and proactive.

· Discreet and trustworthy with confidential information.

· Excellent written and verbal communication.

· Practical and solutions-focused.

· Collaborative and approachable

What we offer?

· Annual Leave: 28 days + Bank Holidays – pro-rata.

· Enhanced Family Friendly Policy.

· Flexible working and a lovely office space by Borough Station.

· Benefits:

o Employee Assistance Programme

o And more…