Communication manager jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB TITLE: Grants & Charitable Partnerships Manager
DEPARTMENT: Chelsea FC Foundation
REPORTING TO: Head of Grants & Charitable Partnerships
LOCATION: Stamford Bridge (with travel across local communities as required)
CONTRACT: Permanent, Full time
JOB FUNCTION: To lead the day-to-day delivery and development of the Foundation’s grant-making and charitable partnerships portfolio, acting as a key relationship owner for grantees and charity partners. The role will ensure high-quality stewardship, support, governance and impact reporting across existing grants, while also playing a key role in the design, development of new grant programmes aligned to the Foundation’s strategic priorities.
Closing date: 10th April
We encourage you to apply as soon as possible. In the event that we receive a large number of applications, the position may be filled before the listed closing date. To avoid missing out, please submit your application at your earliest convenience.
KEY RESPONSIBILITIES:
Grant-making & Portfolio Leadership
- Support the delivery and oversight of the Foundation’s grants portfolio, acting as a key point of contact for funded organisations and ensuring high-quality stewardship.
- Lead on the organisation of regular review meetings, check ins and programme visits where appropriate.
- Help to identify where Chelsea Foundation can support partners beyond funding by identifying opportunities for added value including visibility, in-kind support and shared learning.
- Manage all core elements of the grants lifecycle, from application processes, due diligence, grant agreements to monitoring and review processes.
- Ensure grants are delivered in line with agreed objectives and timelines, identifying and escalating risks where appropriate.
- Support the development and implementation of new grant programmes aligned with the Foundation’s strategic priorities.
Impact, Learning & Communications
- Work with Impact & Evaluation and Finance colleagues to support monitoring, evaluation and learning across the grants portfolio.
- Work with Communications colleagues to contribute to internal and external communications, helping to spotlight the work of grantees and share impact and learning from grant activity.
- Maintain accurate records across agreed systems.
Charitable Partnerships & Relationship Management
- Build and maintain strong, trusted relationships with charity partners across priority themes and geographies.
- Confidently represent the Foundation in external meetings and partnership activity.
- Assess inbound partnership enquiries and advise on appropriate routes for engagement.
- Explore opportunities for new charitable partnerships to augment and support Foundation delivery programmes.
- Support partnership activity linked to Foundation campaigns and other cross Foundation and Club initiatives.
Strategic Contribution & Continuous Improvement
- Contribute to the ongoing development of the Foundation’s grants and charitable partnerships strategy, bringing insight from partner relationships and frontline delivery.
- Work collaboratively with other functions in the Grants and Charitable Partnerships department (e.g. volunteering) to ensure a joined-up approach.
- Work collaboratively with colleagues across the Foundation (e.g. Programmes) and wider Club to ensure grant-making complements and strengthens wider activity.
MEASURES OF PERFORMANCE:
- High-quality stewardship of grantee and partner relationships.
- Effective end-to-end delivery of grants, from application through to reporting and evaluation.
- Strong external credibility with charity and community partners.
- Timely, accurate reporting, risk management and use of systems.
- Clear contribution to the Foundation’s strategic priorities and community impact.
- Positive feedback from internal colleagues and stakeholders.
PERSON SPECIFICATION:
Experience
- Significant experience in grant-making and/or charitable partnerships roles.
- Proven track record of managing external relationships independently, including with senior stakeholders.
- Experience of managing end-to-end funding processes, including assessment, monitoring and reporting.
- Experience working collaboratively across teams such as finance, communications and impact/evaluation.
Skills & Behaviours
- Strong relationship-building skills and highly relational.
- Excellent organisational and project management skills, with the ability to manage multiple workstreams.
- Strong written and verbal communication skills.
- Sound judgement, discretion and ability to manage risk appropriately.
- Proactive, idea-generating and solutions-focused.
- Strong alignment with the Club’s values and commitment to equality, diversity and inclusion.
Our Expectations:
- To embody the club’s BLUE behaviours (Brave, Lead, Unity, Edge) in the approach to work and interaction with others
- To adhere to the club’s policies and procedures, including Health & Safety, Financial Authorisation, Confidentiality and GDPR.
- To act as an ambassador for diversity, equality, and inclusion, and demonstrate a positive commitment by treating others fairly in line with our Equality, Diversity & Inclusion Policy and reporting any acts of discrimination through appropriate channels
- To create a safe environment and act to protect all young people and vulnerable adults that are either in your care or attending club premises, and report any concerns to the Safeguarding Lead
- To report any misconduct or suspected misconduct to the HR Department
Our commitment to Equality, Diversity and Inclusion:
At Chelsea we recognise that the diversity of our people is one of our greatest strengths and we are taking positive action to ensure our existing colleagues and job applicants can fully be themselves and bring their own unique experiences and perspectives to Chelsea FC. This means giving full and fair consideration to all applicants regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.
If you need reasonable adjustments made to the recruitment process, please reach out to your recruiter, who will be able to advise and support you.
Chelsea FC is fully committed to ensuring the safety and well-being of all children, young people and adults at risk (vulnerable groups). We therefore require all successful applicants to complete a DBS Check prior to starting employment. Depending on the role, successful applicants may also be required to undergo other child protection screening where appropriate.
This Job Description is not intended to be exhaustive; the duties and responsibilities may therefore vary over time according to the changing needs of the Club.
Join Choose Love as our Community Fundraising Manager and play a pivotal role in powering life‑changing support for displaced people worldwide. This is a chance to shape a growing movement and inspire our community to take action.
Sitting within the Partnerships team, the Community Fundraising Manager will lead the development and delivery of our community fundraising strategy. You will drive supporter engagement by creating and expanding a diverse range of fundraising opportunities, strengthening long‑term relationships, and mobilising people who want to make a difference. Your work will be essential in generating the income that enables Choose Love to continue supporting displaced people around the world.
We are pioneering a new movement in humanitarian aid: fast, flexible, transparent and accountable.

The client requests no contact from agencies or media sales.
Salary: £52,000 per annum.
Location: Hybrid Work Culture. We are proud to promote a truly hybrid work culture, recognising that every role is different, and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s.
For this role, we expect someone to come into the office for two or more days a week. One of those days would be a Tuesday when Income Generation & Grants colleagues come into the office. You can work remotely for the rest of the time, but equally, you may prefer to work from the office full-time. You can discuss your preferences as they meet our business needs with your line manager at the start of your employment. You will also need to be available for some out of hours events in the evenings.
Contractually this role is London-based.
Contract: Permanent. Full time role - 35 hours per week.
Benefits:
- 25 days annual leave rising to 30 days after 2 years (+ an extra 10 days on each 5th year). Pro rata for part time hours
- Matched pension scheme up to 7% of salary
- Healthcare plan
- Support for staff with caring responsibilities
- Family-friendly culture
How to apply: CV and supporting statement - using Hospice UK’s supporting statement document – available on our website to download.
Closing date for applications: 10:00am on Sunday 29 March 2026.
Job Information:
The Role
This is an exciting time to join Hospice UK! We are growing significantly as a charity and our brand awareness and profile has never been higher.
You will have already proven you can raise significant funds from trusts and foundations and are now looking to develop your skillset and deepen your experience in an exciting new role. This is a great opportunity if you are ambitious and have the passion to excel. Hybrid working is part of the deal too, so you will be looking to work between time in the office and home.
As our Senior Philanthropy Manager we see you maximising the capacity of our well-established portfolio of warm trusts and foundations of all sizes via bespoke proposals and relationship management. You’ll also be developing exciting new business opportunities as we continue to grow our ambitious but achievable targets, with major income already pledged for future years.
You will have the chance to work with large funders like the National Lottery, Wolfson Foundation, Masonic Charitable Foundation and others. You’ll be writing complex applications to secure new, multi-year income for interesting and fundable projects, as well as growing our pipeline of unrestricted income for the charity.
You will also be supporting the Head of Philanthropy and Philanthropy Manager (major donors) as well as line-managing the Philanthropy Assistant.
The Team
We are a supportive and collaborative team of four, focussed on delivering over £1.5M per year from trusts and major donors. Hospice UK offers a vibrant and rewarding work environment with a great culture of sharing, learning, social activities, and regular meet-ups. We work collaboratively, support each other, commiserate our failures and celebrate our successes!
At Hospice UK you will have the structure, support and opportunities to develop a stellar track-record and work towards your career goals. We pride ourselves as one of the best in the sector for providing excellent development and training opportunities for our fundraisers.
About You
You are a positive, creative, and proactive individual who embraces the challenge of a diverse portfolio. With success in cultivating new relationships, as well as managing existing donors, you will have the drive to succeed as a self-starter with excellent written and verbal communication skills. You’ll already have great database and prospect research skills, and pride yourself on your organisation and attention to detail.
You will be able to quickly form relationships with internal and external partners, and act as a representative for Hospice UK. You will have a track record of generating income and hitting your targets through high quality applications and excellent reporting and account management.
More information is available in the candidate information pack, which is available on our website to download.
We represent and champion the community of 200+ hospices across the UK.



Our Individual Giving programme is central to our fundraising strategy to increase
our unrestricted, sustainable income. This is a key role, focused on recruiting and stewarding
donors across a range of channels including face-to-face, direct mail and digital.
As this is a new role, we would like you to own it from the outset, and it is an exciting opportunity to build on the plans in place for fundraising campaigns, and face to face regular giving acquisition.
The role will involve managing all aspects of acquisition and stewardship. This will include agreeing propositions, recruiting and managing third party suppliers such as face-toface agencies, briefing creative for digital asks and liaising with our in-house comms team to
create engaging fundraising copy and materials. The Individual Giving Manager will also be
responsible for developing and delivering the stewardship programme to maximise loyalty
and lifetime value.
We fund better hospital buildings and facilities, pioneering research and advanced medical equipment.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As Senior New Business Manager, you will lead the new business function of our high-performing and ambitious Corporate Partnerships team. You will be responsible for driving new corporate income by identifying, cultivating and securing major partnerships. You will lead all new business activity with the New Business Manager, from proactive outreach and developing compelling propositions to successfully negotiating and onboarding new partners.
Working closely with teams across the Charity and The Royal Marsden, you will create partnership proposals that align corporate objectives with those of the Charity. You will also lead long‑term strategic planning of the function, support the development of our Corporate Partnerships Board, and ensure the highest standards of reporting, forecasting and data management.
This is a highly visible and impactful role, ideal for someone who combines creativity, commercial insight and strategic thinking with a passion for building relationships that create meaningful impact.
Key responsibilities
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Lead the New Business function, building a strong pipeline and securing high‑value, multi‑year corporate partnerships.
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Drive income growth, meeting ambitious six‑ and seven‑figure annual and multi‑year targets while managing financial performance, budgets and forecasts.
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Develop and deliver compelling, tailored corporate propositions, collaborating across the Charity and hospital to create standout proposals and pitches.
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Support senior leadership, including maximising the value of the Corporate Partnerships Board and strengthening key internal stakeholder relationships.
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Oversee new partner onboarding, negotiating partnership agreements and ensuring a smooth transition to the Partnership Management team.
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Lead and develop the New Business Manager, providing clear direction and supporting their growth.
About you
You will be an experienced and driven partnerships specialist, with a strong track record of securing high‑value relationships in the charity or commercial sector. Confident, creative, highly proactive and a natural leader, you will bring a blend of strategic thinking and hands‑on delivery.
You will bring:
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Proven success in corporate fundraising or business development, ideally within the charity sector.
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Excellent communication and relationship‑building skills, with the ability to engage confidently with senior stakeholders.
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Strong negotiation and influencing ability, with experience delivering high‑impact pitches and presentations.
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Creative and strategic thinking, with a flair for writing compelling proposals.
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Strong organisational, analytical and planning skills, with the ability to manage multiple priorities.
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A collaborative, solution‑focused approach and the confidence to work both independently and as part of a high‑performing team.
What we offer:
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Competitive salary of £45,000-£50,000
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Hybrid working between home and Chelsea with occasional travel to Sutton
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Flexible working around our core hours of 10am to 4pm
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27 days annual leave rising with length of service
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Training, support and development opportunities
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Access to the Blue Light discount scheme and other discounts opportunities
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Range of wellbeing initiatives including access to an employee assistance programme designed to save money and improve your physical, financial and mental health and wellbeing, access to free online GP appointments and free eye tests and contribution towards any glasses required for work purposes
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Opportunities for training and career development.
Inclusion matters
We are committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and walks of life.
If this sounds like the opportunity for you, we’d love to hear from you.
The Royal Marsden Cancer Charity raises money to improve the lives of people affected by cancer.
The client requests no contact from agencies or media sales.
It's an exciting time to join Victim Support, as we prepare to begin delivery of the Witness Service from April 2026. We look forward to welcoming current Witness Service staff and volunteers to Victim Support - and we're also now beginning recruitment for several new roles and to fill vacant positions.
Victim Support are looking for a proactive and strategic Stakeholder Manager to join our Witness Service in this new role. The ideal candidate will be passionate about making a positive impact on victims and witnesses, and skilled at building strong, collaborative relationships across a diverse range of partners, including government agencies, justice sector organisations, community groups, and internal teams.
This role is full-time working 37.5 hours per week and is home-based with some national travel.
Victim Support values individuals who bring exceptional communication skills, emotional intelligence, and a strategic mindset to their work. The Stakeholder Manager will play a key role in shaping engagement strategies, driving continuous improvement, and delivering measurable outcomes that support our mission to provide high-quality support and advocacy for victims and witnesses.
If you are motivated by partnership, transparency, and the opportunity to influence positive change, we invite you to apply and help us strengthen our impact across England and Wales.
What We Offer
At Victim Support, we are committed to supporting and developing our colleagues. Our competitive rewards and benefits package includes:
- Flexible Working Options - including hybrid working where applicable
- Generous Annual Leave - 28 days plus Bank Holidays, with options to buy or sell leave
- Birthday Leave - an extra day off to celebrate your birthday
- Pension Plan - 5% employer contribution
- Enhanced Allowances - enhanced sick, maternity and paternity pay
- Exclusive Discounts - high street, holidays, gyms, entertainment, and more
- Financial Wellbeing Support - access to salary deducted finance and guidance
- Wellbeing Resources - employee assistance programme and wellbeing support
- EDI Networks - opportunities to engage in colleague groups promoting equity and inclusion
- Sustainable Travel Schemes - Cycle to Work and season ticket loans
- Career Development - comprehensive training and ongoing development opportunities
About the Role
We are looking for someone who can lead stakeholder engagement with confidence and empathy, ensuring that the voices and needs of victims and witnesses are heard and addressed throughout our projects and initiatives. The successful candidate will be adept at navigating complex environments, managing competing priorities, and facilitating productive communication between all parties involved.
You will:
- Build, maintain, and enhance relationships with key internal and external stakeholders to support Victim Support's goals and strategic priorities.
- Develop and execute stakeholder engagement plans tailored to varying needs and expectations.
- Facilitate productive communication between teams and stakeholder groups.
- Serve as the primary point of contact for Witness Service stakeholder inquiries, feedback, and concerns.
- Communicate Witness Service updates, risks, and milestones through reports, presentations, and meetings.
- Coordinate cross-functional collaboration to align stakeholder expectations with internal capabilities.
- Lead stakeholder analysis and mapping activities to support project planning and risk management.
- Monitor emerging issues or stakeholder sentiment to proactively mitigate risks.
- Track stakeholder engagement metrics and prepare executive-level reports.
- Facilitate stakeholder workshops, consultations, and onboarding sessions.
- Provide insights and recommendations to leadership based on stakeholder feedback and trends.
You will have:
- Proven experience in stakeholder management, client relationship management, or community engagement.
- Strong interpersonal skills and the ability to build trusted relationships with diverse stakeholder groups.
- A proven ability to influence, negotiate and produce executive reports.
- Emotional intelligence, empathy, and the ability to influence and inspire
Additional Information
- The role involves working with sensitive and potentially traumatic subject matter.
- Occasional travel to attend meetings will be required.
- Occasional evening or weekend work may be necessary.
- A Standard DBS check will be required.
About the Witness Service
The Witness Service provides free, independent support to any witness giving evidence in criminal courts in England and Wales - both for the prosecution and the defence. Our trained staff and volunteers help people understand what to expect before, during and after a trial, and offer practical and emotional support every step of the way, so witnesses can give their best evidence. The Witness Service also supports bereaved family members, friends and family who are accompanying witnesses in court.
This is an exceptional opportunity to help us ensure a smooth transition and shape a high-quality, high-impact and trauma-informed service - so every witness feels informed, supported and more confident in court.
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
The Domestic Abuse Service Manager is responsible for the operational delivery of the Domestic Abuse Emergency, Safe & Supported Accommodation, to providing safe, trauma-informed, survivor-led accommodation and support to victims of domestic abuse including children.
The Domestic Abuse Service Manager will lead a team, ensuring high-quality, person-centred support, safe housing management, and compliance with contractual, safeguarding, and regulatory requirements. The role will work closely with external partners to ensure victims are supported to remain safe, recover, and move towards longer-term housing stability.
The client requests no contact from agencies or media sales.
Contract: Fixed Term 6-month contract – initially freelance (with possibility to progress to employed role – subject to funding)
Hours: minimum 3 days/22.5 hours per week
Location: On site in High Wycombe and remote, strong preference for someone who is local.
Grow Together Bucks are seeking a highly motivated Business Manager, with a passion for and experience of community growing, to run and develop our operation and projects – to share the joy and magic of growing food with children, families and the community in High Wycombe and South Bucks.
Since 2020 our small team has established a successful community allotment, valuable projects/strands of work with local schools and organisations, a wonderful team of volunteers and good relationships with key funders and stakeholders.
We are looking for someone to join us on a freelance basis initially, on a 6-month, minimum 3 day a week (subject to funding) fixed term contract, in an operational role and at Director level to manage the business, deliver and develop our projects and to secure the future direction of community growing in High Wycombe. The role will be home-based/onsite. A local candidate, with knowledge of the communities in Wycombe, who can attend our community allotment sessions and projects on a regular basis, would be highly desirable.
As an experienced Business, Programme, Operations or Project Manager, you will be responsible for the operational management of Grow Together Bucks as a not-for-profit CIC. Joining the board as a Director, you will oversee and plan our programmes of community and schools growing work, coordinating partnerships with key stakeholders and approaching funders and generating income to help continue our projects and core work. You will be responsible for managing and monitoring budgets, outputs, reporting on and publicising our key strands of work.
For futher information please see the job pack attached.
We're eager to meet people that believe in our mission to inspire and engage communities to grow food using sustainable, nature friendly methods. We would love to hear from you if you feel you could contribute to and lead our team. Even if you don't feel that you meet every single requirement, we still encourage you to apply.
Are you a proactive Workplace or Facilities professional who thrives in complex environments? Do you enjoy creating great spaces and experiences for colleagues, members and visitors?
If you’re driven by purpose, sustainability and operational excellence, we’d love to hear from you.
The Institute of Physics (IOP) exists to help physics and the people behind it realise their potential for society and the planet. Our work is shaped by three priorities: Skills, Science and Society, as set out in our ambitious 2024 – 2029 strategy.
Why work at the IOP?
We’re a friendly, inclusive organisation where people are supported to thrive. We offer competitive pay, strong development opportunities and a generous benefits package, including:
- Excellent pension scheme
- Private medical, dental insurance and healthcare cash plan
- Eye care vouchers, flu vaccinations and EAP
- 25 days annual leave plus floating bank holidays
- Flexible working options
About the role
We’re looking for a Workplace Manager for 12 months to oversee the end‑to‑end delivery of workplace and facilities operations across our London HQ and rented sites. This hands‑on role covers Hard FM, Soft FM, building compliance, meeting room operations, sustainability performance and overall employee experience.
You’ll ensure our spaces are safe, compliant, welcoming and productive supporting everything from hybrid working to high‑profile events. You’ll manage a small team and contractor network, build strong internal relationships, and use data to drive continuous improvement.
Key responsibilities include:
- Leading Hard FM, Soft FM and workplace services
- Managing suppliers and ensuring strong SLA/KPI performance
- Maintaining statutory compliance and audit‑ready documentation
- Overseeing meeting room and AV readiness
- Driving sustainability (energy, water, waste, carbon)
- Managing budgets and procurement
- Enhancing employee experience and workplace culture
- Owning business continuity planning
- Using BMS/CAFM data to optimise performance
Potential projects include: refurbishments, lifecycle replacements and workplace improvements.
Who you’ll work with
You’ll collaborate with colleagues across the IOP, as well as members, visitors, contractors and suppliers.
What you’ll bring
Essential
- Strong Hard FM and Soft FM experience in a complex building
- Knowledge of statutory compliance and health & safety
- Leadership experience across mixed‑skill teams and contractors
- Supplier and contract management expertise
- Ability to use BMS/CAFM data for decision‑making
- Excellent communication and stakeholder skills
- Customer‑focused approach and passion for great workplaces
- IWFM Level 4–5 (or equivalent) and IOSH/NEBOSH-level H&S competency
Desirable
- Personal alcohol licence/DPS experience
- Authorised person disciplines
- First Aid and Fire Marshal/Warden
We know great candidates don’t always match every requirement. If you bring enthusiasm, curiosity and a willingness to learn, we’d love to hear from you.
How to apply
Alongside your CV, please include a cover letter explaining how you meet the person specification.
Working arrangements
We operate a flexible, trust‑based working model. While some flexibility is possible, this role requires regular on‑site presence due to its operational nature. We also meet in person once a quarter at our King’s Cross HQ.
Why join us?
- Work in an award‑winning building designed for innovation and sustainability
- Be part of a collaborative, mission‑driven organisation with national and global impact
- Shape high‑quality workplaces that support science, learning and community
- Enjoy a culture that values inclusion, wellbeing and professional growth
We’re committed to creating a welcoming and inclusive culture for everyone. If you need any reasonable adjustments during the application or recruitment process, please let us know we’re always happy to help.
Please note whilst we are unable to offer visa sponsorship for this role, we warmly encourage applications from candidates who already have the right to work in the UK and Ireland.
We strive to make physics accessible to people from all backgrounds.


The client requests no contact from agencies or media sales.
This is an exciting opportunity to establish RLSS UK’s first-ever corporate fundraising function. The Corporate Partnerships Manager will build, lead, and deliver a new programme that maximises income from corporate supporters and aligns partners with our mission to save lives. You will be responsible for developing the strategy, creating the tools and foundations, proactively generating new business, and delivering excellent stewardship as partnerships are secured.
This role requires a commercially aware, results-driven individual who understands how to position partnerships in a way that delivers mutual value and translate opportunity into income through focused action, strong relationship building, and a clear understanding of corporate priorities.
This role is ideal for someone who thrives in a build from scratch environment, combining strategic thinking, creativity, and hands on delivery.
ROLE OVERVIEW
As the Corporate Partnerships Manager, you will lead the development and delivery of RLSS UK’s new corporate fundraising function, create a sustainable strategy, and build a strong pipeline from the ground up.
You will identify, secure, and grow high-value partnerships that align with corporate priorities, producing compelling and commercially compelling propositions that demonstrate clear mutual benefit. Working collaboratively across the organisation, you will ensure partnerships support RLSS UK’s mission and contribute to long term income growth.
KEY TASKS AND RESPONSIBILITIES
Strategy and Planning
- Develop and deliver RLSS UK’s first corporate partnerships strategy, setting clear priorities and income targets for year one and beyond.
- Lead the development of a corporate partnerships income stream, building a sustainable portfolio of partnerships and relationships.
- Create the foundations for growth including a case for support, stewardship framework, pitch decks and templates and KPI and reporting tools.
- Establish systems and internal processes required for a corporate fundraising function.
- Use sector insights, benchmarking, and data to inform strategy and identify opportunities for growth.
Partnership Development
- Build and actively manage a new business pipeline from scratch, ensuring consistent prospecting and follow up.
- Conduct in-depth prospect research to identify target companies, align commercial priorities, and map key decision makers.
- Develop compelling, tailored proposals, pitches, and partnership packages that clearly articulate impact and mutual value.
- Secure a diverse portfolio of partnerships including multi-year strategic, six-figure, Charity of the Year, cause-related marketing, and sponsorship agreements.
- Create cultivation journeys for high-value prospects, maintaining momentum from first contact to close.
- Represent RLSS UK externally at meetings, events, and networking opportunities, confidently positioning the organisation with senior stakeholders.
- Work closely with commercial colleagues to ensure alignment and avoid overlap with existing commercial contracts.
Account Management
- Provide effective day-to-day relationship management to ensure partners feel supported, informed, and engaged with RLSS UK’s mission.
- Deliver clear partnership growth plans that maximise income, engagement, impact, and mutual benefit.
- Identify and activate opportunities to expand partnerships across corporate philanthropy, payroll giving, strategic volunteering, sponsorship, cause-related marketing, and employee engagement.
- Build and maintain positive relationships with senior stakeholders, acting as a trusted and credible partner.
- Monitor partnership delivery against agreed KPIs and use insight to refine and strengthen activity over time.
- Produce high-quality written communications, proposals, and impact reports tailored to individual partners.
- Work collaboratively with colleagues across Fundraising, Marketing and Communications, Education, and Commercial teams to ensure consistent and high-quality delivery.
Reporting and Evaluation
- Use data-driven insights and KPIs to evaluate and refine strategies for maximum impact, income growth, and return on investment.
- Ensure compliance with fundraising regulations, UK GDPR, and RLSS UK policies.
- Maintain accurate pipeline and forecasting information within the CRM system.
- Deliver annual reviews for partnerships to demonstrate impact and ensure all partnerships are meeting agreed KPIS.
- Identify emerging trends and opportunities to diversify income streams and enhance brand visibility.
Other Duties & Responsibilities
- All other duties reasonably associated with your role, as directed by the Line Manager.
- Line management responsibility for the Supporter Engagement Executive, including performance and development, assigning day-to-day tasks and projects, and providing guidance and support.
- Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up-to-date documentation as part of RLSS UK’s compliance programme.
- Demonstrate and uphold the Society’s values and behavioural standards at all times.
- Help create an inclusive working environment where diversity is valued, everyone can contribute, and everyday actions ensure we meet our duty to uphold and promote equality.
This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in light of the changing needs of the organisation.
PERSON SPECIFICATION
Essential Relevant Experience, Skills and/or Aptitudes
- Experience in business development, fundraising, partnerships, or relevant commercial roles.
- Ability to build strong relationships with senior internal and external stakeholders.
- Experience securing and managing partnerships across at least two of:
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- Charity of the Year
- Strategic partnerships
- Sponsorship
- Cause related marketing/ brand licensing
- Confident pitching and negotiating with senior corporate leaders.
- Strong strategic thinking coupled with hands‑on delivery.
- Excellent written and verbal communication skills.
- Ability to create persuasive proposals and cases for support.
- Strong organisational and project management skills.
- Strong understanding of return on investment (ROI) and the ability to evaluate the effectiveness, sustainability, and value of fundraising activity.
- Strong understanding of CRM systems and fundraising technologies, and how these support effective partnership programmes.
- Understanding of fundraising regulation, GDPR, and ethical fundraising practices.
- Experience managing budgets and ensuring effective allocation of resources.
- Comfortable working in an environment where systems, processes, and programmes are being built from the ground up.
Desirable Relevant Experience, Skills and/or Aptitudes
- Knowledge and understanding of RLSS UK.
- Previous experience of line management.
- Experience of working in a charity or organisation where corporate fundraising or partnerships have been developed from the ground up, including building systems, processes, and pipeline momentum.
- Experience working in a small team or start-up environment.
- Commercially minded, with a strong understanding of the corporate landscape and the ability to shape compelling, mutually beneficial partnership opportunities that align business priorities with charitable impact.
ABOUT RLSS UK
The Royal Life Saving Society UK (RLSS UK) is the leading charity for water safety and drowning prevention in the UK and Ireland. Our mission is to save lives by being the leader in lifesaving, lifeguarding, and water safety education so that everyone can enjoy water safely. We share our expertise, skills, and knowledge to empower people to enjoy water safely and achieve our vision; communities free from drowning.
With increasing corporate focus on ESG, community safety, and employee wellbeing, RLSS UK is uniquely positioned to build strategic partnerships that help companies keep their people and communities safe around water.
WHAT RLSS UK CAN OFFER YOU
RLSS UK is a national Charity based in Worcester, and we offer great staff benefits including -
- Annual Leave based on 27 days + Bank Holidays + a discretionary day off for your birthday
- Private Medical Scheme*
- Enhanced Society Sick Pay*
- Eye Care*
- Employee Assistance Programme via Health Assured
- Life Assurance Scheme
- Howdens Sports Benefits/Perks at Work
- Free RLSS UK Membership
- Free tea and coffee when working from HQ, including access to our wonderful Coffee Machine
- Free on-site parking when working from HQ
- Company Events and more!
*Subject to eligibility criteria
YOUR APPLICATION
Please send your CV along with a Cover Letter outlining why you should join our Income Generation and Engagement Team
Closing Date – 5.00pm, Tuesday 17th March 2026
Interview Date – Tuesday 31st March 2026 at our Worcester Head Office (subject to change)
Should you wish to discuss the role, any reasonable adjustments you may require throughout the recruitment process, or have any questions, please get in touch where a member of the RLSS UK HR Department will be happy to help.
RLSS UK are a Disability Confident Committed Employer and an INclusive Worcestershire Leader.
It is our vision to have nations without drowning where everyone can safely enjoy being in, on or near water.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for a Media and Communications Officer to join our team at Endometriosis UK and help us make a real difference for the 1.5 million in the UK with the disease. This is a crucial, busy and varied role working closely with the Head of Communications and Campaigns to raise awareness and increase the visibility of endometriosis and Endometriosis UK. You will be working as part of a small but ambitious communications and campaigns team with a strong commitment to raising awareness and achieving real change to help those living with endometriosis and menstrual health conditions.
The role will be ideal for a proactive, forward-thinking, and highly organised communications professional who is comfortable with multi-tasking in a fast-paced environment. The postholders priorities will range from being the first point of contact for media enquiries to drafting media statements to respond to Government announcements that could impact the lives of those affected by endometriosis. You’ll be able to identify news stories, opportunities, and effectively pitch ideas to high profile media outlets, and have experience in working with case studies and celebrities to share their stories with the media.
At Endometriosis UK, we’re lucky to work with incredible volunteers with lived experience of endometriosis, who have important and compelling stories to tell.
You’ll be experienced or have a passion for working with case studies to bring their stories to life – and build and nurture relationships with case studies and high profile ambassadors to ensure that those with lived experience are at the heart of our communications.
You’ll be a born storyteller with excellent project coordination skills; able to meet tight deadlines and often last-minute media requests.
We are looking for someone who brings fresh ideas to the table, and will be able to work with teams across the organisation to support the organisations communications outputs – this could include supporting with written materials and publications, drafting copy for the website, or producing compelling newsletter content.
Your work will play a crucial role in supporting the endometriosis community and delivering on our ambitious 2025 -2030 strategy.
Closing date for applications: 9am Monday 16th March
Interview date: Monday 30th and Tuesday 31st March
Please note that for capacity reasons, we are only able to get back to successful candidates on the status of their application.
Our Network is here to offer those affected by endometriosis the support and information they need to understand the condition and take control


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role sits at the heart of Operation Smile UK’s five-year strategy to deliver transformational growth across all income streams. As Senior Lead - Acquisition and Digital Fundraising, you will be instrumental in delivering on three of our four core strategic priorities:
- Build Regular Giving – laying the foundation for higher long-term value and stronger ROI across acquisition channels.
- Drive All Donors to Legacy – recruiting quality donors who have the potential value to feed into legacy and long-term giving goals.
- Maximise Growth Through Digital Fundraising Integration – leading the expansion and optimisation of digital acquisition within a cohesive fundraising strategy
The Senior Lead - Acquisition & Digital Fundraising role is responsible for delivering Operation Smile UK’s strategic individual giving acquisition programme. This role is key to driving income growth and expanding our supporter base across multiple channels, including digital, DRTV, dialogue fundraising and print.
You will lead the strategy, planning, delivery and evaluation of acquisition campaigns, including the onboarding process, with full accountability for managing significant budgets, agency partnerships and performance metrics. This is a senior, hands-on role suited to an experienced acquisition fundraiser with strong commercial acumen and a data-driven mindset.
Key Responsibilities
Strategic Campaign Leadership
- Develop and implement the multi-channel acquisition strategy, aligned with income targets and supporter growth objectives.
- Lead on the planning and delivery of campaigns across direct dialogue, digital, DRTV, and print channels.
- Lead on the planning and delivery of the onboarding process for all new recruits.
- Monitor and report on campaign performance, providing insight-driven recommendations to optimise results.
- Drive testing and innovation to expand existing channels and introduce new ones within acceptable risk and return parameters.
Budget Ownership & Performance Monitoring
- Take full responsibility for acquisition budget management, income forecasting and cost control.
- Set, monitor, and evaluate key performance indicators (KPIs), reporting against ROI, CPA, and long-term value across all acquisition channels.
- Collaborate with the Senior Database Manager and the Director of Data and Technology to develop and maintain performance dashboards (e.g., Power BI) and support strategic data analysis, including both short-term and long-term channel performance evaluation.
Agency & Partner Management
- Manage day-to-day relationships with external fundraising and creative partners.
- Lead briefings, content sourcing, agent training, stakeholder approvals, and quality assurance processes.
- Negotiate contracts and hold suppliers accountable for delivery and performance.
Cross-Team and Market Integration
- Represent the acquisition programme in cross-functional planning meetings and contribute to a unified team culture focused on strategic delivery.
- Deliver and optimise the onboarding and conversion programme for new donors.
- Develop CRO strategies and implement with support from the Communications team, whilst supporting the enhancement of web development
- Ensure consistent campaign integration across touchpoints and maximise thematic/creative cohesion, working in collaboration with the Senior Communications Manager to lead and develop the creative and content strategy for acquisition.
- Act as a key liaison with colleagues across Operation Smile global markets, sharing insights and exploring opportunities to align strategy, co-develop creative, or pilot cross-market initiatives.
Compliance, Risk & Best Practice
- Ensure all campaigns meet legal, ethical and data protection requirements (e.g., GDPR, Fundraising Regulator).
- Act as a key contributor to organisational risk assessments relating to income performance and supplier performance.
- Keep up to date with sector trends, innovations and benchmarks to maintain best practice.
Person Specification
Essential Experience
- Extensive experience (ideally 5+ years) in Individual Giving or fundraising acquisition roles.
- Proven success delivering multi-channel acquisition campaigns with strong ROI.
- Experience managing external agencies and suppliers to high-performance standards.
- Strong background in digital fundraising and paid media.
- Demonstrated experience managing and reporting on substantial acquisition budgets.
Skills & Attributes
- Strategic thinker with excellent campaign planning and execution skills.
- Highly numerate and confident using data for decision-making and optimisation.
- Strong project and stakeholder management abilities.
- Proactive, self-starting approach with high levels of ownership and accountability.
- Excellent communication and interpersonal skills, able to represent the organisation externally.
Desirable
- Understanding of retention and supporter journey optimisation.
- Familiarity with CRM and data system Donorfy.
- Experience with Power BI or other reporting tools.
First-round interviews are set for the week of 23rd March 2026. We strongly encourage early applications.
Disability Confident Committed Employer
We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.
At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.
If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).
Equality, Diversity & Inclusion
Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation.
We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process.
The client requests no contact from agencies or media sales.
The Trusts and Foundations Manager will lead the development of a new income stream that supports the organisation’s future growth and strategic ambitions. With no current active grants or established project portfolio, the postholder will build the foundations of a strong trusts and foundations programme, developing a robust pipeline, shaping emerging ideas into fundable opportunities, and securing long-term income to enable new services.
Working collaboratively across the organisation, they will help colleagues understand funder expectations, develop compelling cases for support, and build the systems required for sustainable, high-quality grant fundraising. This role is central to diversifying income and ensuring the organisation is well positioned to secure future investment as new projects are developed.
ROLE OVERVIEW
The Trusts and Foundations Manager will develop and grow a new trusts and foundations income stream from the ground up. They will build a pipeline of prospective funders, shape emerging ideas into fundable opportunities, and lead on high quality applications that support the organisation’s future projects. Working collaboratively across directorates, they will cultivate strong funder relationships and establish the systems needed for sustainable, long‑term income growth.
KEY TASKS AND RESPONSIBILITIES
Planning and Strategy
- Lead the development of a new trusts and foundations income stream, building a sustainable portfolio of prospective, warm, and active funders.
- Create and maintain a structured pipeline that clearly maps cultivation, application, and stewardship stages.
- Establish effective systems, processes, and tools for researching, tracking, and managing all funding opportunities.
- Work with colleagues across the organisation to identify future fundable projects and shape them into compelling propositions.
- Develop annual trusts and foundations workplans and income forecasts aligned to organisational priorities.
Prospecting and Research
- Identify and research new trust, foundation, and statutory funders, prioritising those with the strongest alignment to RLSS UK’s mission and strategic framework.
- Identify creative ways to engage new funders and build early relationships, even before projects are fully developed.
- Stay informed about new trust and foundation funding opportunities and broader sector developments and funder priorities, to strengthen the fundraising strategy.
Bid Writing and Proposal Development
- Develop high quality, persuasive, and tailored funding applications that clearly articulate the need and potential impact.
- Ensure all proposals clearly articulate the need, planned impact, and align with funder requirements and priorities.
- Work collaboratively with colleagues across Education, Commercial Services, Finance and the wider Income Generation and Engagement team to develop credible cases for support, project budgets and clear anticipated impact.
- Identify the most appropriate approach for each funder, including opportunities for multi‑year grants and strategic partnerships.
Relationship Management and Stewardship
- Cultivate strong, positive relationships with funders, ensuring personalised, timely and impact focused stewardship for all supporters.
- Provide excellent donor care, responding promptly to enquiries and ensuring funders feel informed, valued, and connected to RLSS UK’s mission.
- Represent RLSS UK confidently in funder meetings, presentations, and networking events to strengthen long term support.
Reporting and Evaluation
- Monitor and report on trusts and foundations fundraising performance against KPIs and targets, reporting on performance to the Director of Income Generation and Engagement, Senior Leadership Team and the Board of Trustees.
- Maintain accurate and up-to-date information in the CRM.
- Support the development of monitoring and evaluation frameworks to ensure future projects can deliver strong, funder‑ready impact reporting.
- Collaborate with internal teams to collect evidence of impact and evaluate programme performance.
- Support audit processes related to restricted funding alongside the Finance team.
- Use data-driven insights and KPIs to evaluate and refine strategies for maximum impact and return on investment.
Other Duties & Responsibilities
- All other duties reasonably associated with your role, as directed by the Line Manager.
- Act as an ambassador for the Income Generation & Engagement directorate, supporting a culture of collaboration, learning and innovation.
- Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up-to-date documentation as part of RLSS UK’s compliance programme.
- Demonstrate and uphold the Society’s values and behavioural standards at all times.
- Create an inclusive working environment where diversity is valued, everyone can contribute, and everyday actions ensure we meet our duty to uphold and promote equality.
This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in light of the changing needs of the organisation.
PERSON SPECIFICATION
Essential Relevant Experience, Skills and/or Aptitudes
- Proven experience in securing and managing trusts, foundations, or similar institutional funding.
- Comfortable working in an environment where systems, processes, and programmes are being built from the ground up.
- Strong understanding of CRM systems.
- Strong strategic thinking coupled with hands on delivery.
- Excellent written communication skills with the ability to craft persuasive proposals, cases for support and impact reports.
- Strong organisational and project management skills.
- Strong understanding of return on investment (ROI) and the ability to evaluate the effectiveness, sustainability, and value of fundraising activity.
- Strong relationship-building and stakeholder management abilities.
- A collaborative approach to working across teams and engaging stakeholders.
- Experience of developing or significantly growing a trusts and foundations pipeline.
- Ability to work confidently with financial information, including project budgets and restricted funding.
- Ability to communicate complex information clearly and concisely to a range of audiences.
- Understanding of fundraising regulation, GDPR, and ethical fundraising practices.
Desirable Relevant Experience, Skills and/or Aptitudes
- Knowledge and understanding of RLSS UK’s mission, values and strategic priorities.
- Experience securing multi-year or six-figure grants from trusts, foundations, or statutory bodies.
- Experience of establishing monitoring, evaluation, or impact frameworks that meet funder requirements.
- Understanding of water safety, education, youth engagement, community development or related fields.
- Experience working in a small team or start‑up environment or programme development.
ABOUT RLSS UK
The Royal Life Saving Society UK (RLSS UK) is the leading charity for water safety and drowning prevention in the UK and Ireland. Our mission is to save lives by being the leader in lifesaving, lifeguarding, and water safety education so that everyone can enjoy water safely. We share our expertise, skills, and knowledge to empower people enjoy water safely and achieve our vision; communities free from drowning.
WHAT RLSS UK CAN OFFER YOU
RLSS UK is a national Charity based in Worcester, and we offer great staff benefits including -
- Annual Leave based on 27 days + Bank Holidays + a discretionary day off for your birthday
- Private Medical Scheme*
- Enhanced Society Sick Pay*
- Eye Care*
- Employee Assistance Programme via Health Assured
- Life Assurance Scheme
- Howdens Sports Benefits/Perks at Work
- Free RLSS UK Membership
- Free tea and coffee when working from HQ, including access to our wonderful Coffee Machine
- Free on-site parking when working from HQ
- Company Events and more!
*Subject to eligibility criteria
YOUR APPLICATION
Please send your CV along with a Cover Letter outlining why you should join our Income Generation and Engagement Team
Closing Date – 5.00pm, Tuesday 17th March 2026
Interview Date – Wednesday 25th March 2026 at our Worcester Head Office (subject to change)
Should you wish to discuss the role, any reasonable adjustments you may require throughout the recruitment process, or have any questions, please get in touch where a member of the RLSS UK HR Department will be happy to help.
RLSS UK are a Disability Confident Committed Employer and an INclusive Worcestershire Leader.
It is our vision to have nations without drowning where everyone can safely enjoy being in, on or near water.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
Inspire is a charity based in East London. We inspire children and young people across London and beyond, using data to understand the barriers they face and connecting them with a range of employers and opportunities to open doors to their success.
We have over 30 years of experience in delivering high quality services and programmes to children, young people, schools, local authorities and employers. Working alongside our large network of employer volunteers, we design and deliver programmes that inspire and support children and young people to create a positive future for themselves in their journey from the classroom to workplace. We provide them with independent careers guidance, high aspirations and strong employability skills.
The Opportunity
Are you passionate and enthusiastic about advancing social mobility and ensuring all young people have access to the opportunities and inspiration they need to achieve their full potential? If so, this role is for you.
We are seeking a Senior Business Development and Partnerships Manager to join us in a pivotal role in our Business Development Team. This is a new role for our charity that will make a significant contribution to delivery of our high quality services to children and young people, providing them with opportunities and inspiration to enable them to create a positive future for themselves and open doors to their success.
If you are self-motivated, enthusiastic and confident, with experience and a proven track record in successfully securing, managing and developing long term, five figure levels and above partnerships from initial prospect research through to contracting and ongoing management, then this role is for you. Working alongside our Director of Business Development and Partnerships, you will pro-actively manage business development activity, steward partnerships and raise funds for Inspire from a range of sources including corporate partnerships, community fundraising, trusts and foundations.
Key responsibilities of the role include:
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Identifying and securing new business development opportunities in the corporate, trust and foundations sectors that align with our mission and objectives.
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Developing and maintaining a pipeline of prospects for new business opportunities, targeting five-figure level and above partnerships to deliver high-value, long-term partnerships and achieve financial targets and KPIs.
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Supporting creation and submission of funding applications to corporates, statutory bodies, trusts and foundations.
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Management and growth of Inspire's entry to mid-level corporate partnerships.
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Collaborate with colleagues to scale up existing, funded programmes and develop creative, dynamic and winning proposals.
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Supporting marketing and communications to promote Inspire and its programmes including development of marketing and social media materials.
Benefits
29 days annual leave plus 8 bank holidays
3 volunteering days per year
Family friendly policies
Hybrid working arrangements.
If you have the skills and desire to join our team, please see our job description for further details.
Inspire is committed to safeguarding and promoting the welfare of children and young people.The successful candidate will be required to apply for an Enhanced Disclosure via the Disclosure and Barring Service.
Application process
If you wish to apply for this role please provide your CV, a covering letter to demonstrate your skills and experience, and your answers to the following questions. Please keep your answers to a maximum of 250 words each:
1. Strategic Partnerships:
Describe a partnership you identified and secured that had a significant impact on your organisation’s growth. What was your strategy for engaging the partner and what measurable outcomes were achieved?
2. Pipeline Strategy & Prioritisation:
Highlight your experience in building a high performing pipeline that drives measurable income, how do you identify, evaluate, and prioritise new opportunities, markets, or partners? Please explain your decision making process — including the frameworks, criteria, and tools you use to qualify leads, assess commercial potential, and determine where to focus your efforts.
Use of AI
We use anonymised recruitment methods for shortlisting and do not use AI when reviewing applications or making hiring decisions. We understand some people may use AI when creating their application, however we value authenticity. Please ensure your application is an accurate, honest reflection of your own experience and skills - we want to get to know you during our recruitment process.
Closing date
While this application process has a closing date, we will review applications as we receive them and invite shortlisted applicants to interview on a rolling basis. We would therefore encourage you to submit your application as soon as you are able.
Unfortunately, due to the number of applications we receive we are unable to contact unsuccessful applications.
The client requests no contact from agencies or media sales.
This is a fantastic opportunity for a skilled line manager with experience in general welfare advice to join Sufra NW London. In this highly rewarding role, you will oversee the delivery of services that can measurably change lives by providing quality advice and support to those most in need.
You will manage our team of advice staff and volunteers to deliver high quality advice, information and welfare support to guests on a range of topics including benefits, housing, debt and immigration issues. An additional focus will be on establishing clear pathways for referring guests to external services, and managing volunteers to triage, signpost and refer guests to other forms of welfare support.
The advice team consists of paid staff and support volunteers. This year will be dedicated to consolidation of the service, ensuring that we are fulfilling our core mission to the highest standards. We are also hoping to launch our immigration advice service, providing guests with a first point of contact for their immigration needs and smooth referral pathways to specialist advice.
Finally, our OpenARMs programme will be launching workshops for our refugee and asylum seeker communities.
You will work closely with the Senior Leadership Team, especially Head of Advice at Sufra to support the implementation of new initiatives, and the expansion of our information and advice services to enhance our efficiency and impact.
The post holder will be a highly articulate and proactive individual with good welfare advice knowledge, 3+ years delivery experience in managing a charity team, strong service management skills, as well as experience managing staff and volunteers. The ideal candidate will have up-to date knowledge of the welfare system, immigration and safeguarding protocols. They must also have demonstrable experience using a case management system, adhering to advice standards and be able to manage a diverse workload and work under pressure.
This is an immensely rewarding role working in a dynamic charity built on an ethos of sharing, hospitality and inclusivity. We are looking for an exceptionally committed individual who is willing to go the extra mile and has flexibility to work during evenings and weekends if necessary. As this is a frontline role, you will be required to work on site at least 2 days per week.
We offer a wide range of employee benefits including:
• Excellent annual leave entitlement0
• Pension scheme
• Employee Assistance Programme
• Death in Service benefit
• Flexible working
• Opportunities for training and professional development
To apply for this role, please submit a CV, Covering Letter (no more than 2 sides) and complete our Equal Opportunities Form found here. As part of your covering letter, please answer the following questions:
1. The advice manager may have appointments with guests and a small case load. How would
you foresee managing your time effectively between this work and management of the
team?
2. What would be your priorities in ensuring a well-functioning, effective, advice service?
3. The advice team is spread out across different sites, often working remotely. How would
you ensure effective communication?
The client requests no contact from agencies or media sales.





