Community and access learning manager jobs

Be a key part of a values‑driven team supporting young people from underserved communities to feel seen, supported and inspired. Plan and deliver engaging youth sessions that build confidence, connection and possibility

Job Title:

Front of House, Concierge/Receptionist

Team/Department:

House & Conferencing / Finance & Services

Hours: 

Job Share – 25 Hours per week (0.625 FTE)

Salary Range:

£32,000 - £35,000 FTE per annum

Contract:

Fixed Term to Permanent (12 Months)

Reporting to:

House & Conferencing Manager

Other Key Relationships:

Director of Finance & Services

House Maintenance Manager

HR & Compliance Officer (Health & Safety)

All Tenants and Staff of Mothers Union

Mothers Union 

Mothers’ Union is a women-led, international Christian movement dedicated to ending poverty, violence and social injustice in communities in the UK and around the world. 

Active for 150 years, with over 4 million members in approximately 84 countries, we work with people of all faiths and none, transforming lives, strengthening families and communities, and advocating for meaningful change.

Rooted in kindness, faith and compassionate action, we strive to create a better future where everyone has the opportunity and resources to thrive.

Role Purpose

The Front of House & Security staff play a pivotal role within the Head Office of Mothers Union, called Mary Sumner House, acting as the primary point of contact for all visitors, tenants, and clients. This role is responsible for delivering a professional, secure, and high-quality front-of-house experience while supporting the smooth day-to-day operation of a busy conference and office environment within a Grade II listed building in Westminster.

The postholder will ensure the effective coordination of meeting room bookings, uphold security and health & safety standards, and contribute to maintaining an exceptional environment that reflects the organisation’s values. Working independently and collaboratively, they will support the broader facilities and tenant management and conference operations.

Core Responsibilities

· To provide a professional, welcoming and secure “front of house” service for Mothers’ Union, acting as the first point of contact for all visitors, members, guests, tenants and clients.

· To maintain the security of the building and staff by monitoring access, CCTV and emergency procedures.

· To assist with meeting-room bookings.

· To deliver exceptional customer service and a premium experience for all tenants, clients, guests and VIPs.

· To maintain a safe, secure, welcoming and immaculate environment in line with brand standards and health & safety protocols.

Detailed Tasks

Front of House / Reception

1. Welcome visitors, guests, tenants and clients warmly and professionally, ensuring a first-class, personalised and memorable experience for every arrival and departure.
2. Manage VIP arrivals and departures with seamless, attentive and personalised service.
3. Greet and assist professionally; provide information, directions, to desired locations and general support as required.
4. Answer mainline overflow calls, in addition to routed room booking calls and respond to emails courteously, promptly and efficiently, redirecting or handling enquiries appropriately.
5. Deal with any queries or concerns from guests/clients with professionalism and problem-solving skills.
6. Create and maintain positive rapport and excellent professional relationships with guests, clients, tenants and team members.
7. Ensure all internal and external clients feel valued and supported at all times.
8. Receive, and distribute incoming post and deliveries acting as the building’s Post Master to include franking the outgoing MU related post.
9. Maintain general tidiness, cleanliness and a professional standard in all front-of-house areas and customer suites.

Security

1. Sign in all visitors and issue access passes to contractors in accordance with building procedures.
2. Maintain lobby presence and ensure entrance doors are covered at all times.
3. Assist in emergency situations (including fire evacuations, incident isolations and drills) and ensure common areas and fire exits remain clear.
4. Understand and strictly adhere to health & safety policies, security measures, building access control protocols and SOPs.

Conferencing & Meeting Room Support

1. To handle enquiries, take and manage bookings for meeting rooms.
2. In the absence of the Conference Manager, cover bookings, administration and liaison with the facilities team to ensure rooms are set up correctly with refreshments and AV equipment.

General MU Operational Support

1. Contribute to the continuous improvement of front-of-house services and operational processes within Mary Sumner House.

2. Undertake any other duties as may reasonably be required by your Line Manager or Department Director, in line with the scope and responsibilities of the role to support the wider organisation.

Working for Mothers Union

Detailed package, benefits and wellbeing package:

· 5 weeks holiday a year, with additional paid leave when the office closes over the Christmas Break (pro rata for part-time staff) given at the discretion of Mothers’ Union

· 2 days paid volunteering leave (pro rata for part-time staff)

· Employer pension scheme with 7% employer contribution

· Enhanced maternity, paternity and adoption leave and pay

· Employee Assistance Programme including Virtual GP and Coaching

· Life Assurance

· Annual Season Ticket Loan

· Bike purchase salary sacrifice scheme (Cycle2Work)

· Eye care voucher and an allowance towards glasses

Work Location/Hybrid Working Pattern

This role will be based at our Head Office in central London and does not fall under the organisational hybrid working policy due to the nature of the position.

Working pattern is flexible for the right combination of individuals, and will be agreed in conversation with the other candidate due to the nature of the job share.

We are looking to cover the hours of 8am to 6pm, Monday to Friday ideally split into morning and afternoon shifts to allow lunchtime cover, flexibility during busier periods and sustainability to provide appropriate cover for each other during periods of annual leave.

How to Apply

Please use your CV and cover letter as an opportunity to tell us a bit more about who you are as a person. We want to understand how you as an individual are going to be a great fit for this role.

We will be scheduling first round interviews as candidates apply, we will then complete a round of second interviews with a shortlist of candidates once the advertising has closed, with the view to appointing the role as soon as possible after that.

Application Deadline – 31st May 2026

Right to Work

Employment right to work checks are mandatory and a legal requirement to work in the UK before you are employed. Mothers’ Union unfortunately, is not in a position to offer sponsorship for visas and all applicants will need to have, and be able to prove, the right to work in the UK on a permanent basis or for at least the duration of the fixed term of 12 months.

DBS Checks

This vacancy is subject to a DBS check if you are successfully selected.

Equal Opportunity

Mothers’ Union is an Equal Opportunity Employer. We celebrate diversity and are committed to create an inclusive environment for all employees.

Diversity & Inclusion

Mother’s Union is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds to apply for this role.

We are committed to being an inclusive and welcoming place to work to achieve greater results for the community we support. We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.

Safeguarding Policy

Mother’s Union has its safeguarding principles embedded in all services we provide in Britain & Ireland. Mothers’ Union is committed to promoting a safer environment and culture for all involved in our projects, programmes, initiatives and activities. So that this can be achieved, it is essential to understand that this policy applies to everyone working on behalf of Mothers’ Union, namely senior managers, board of trustees, paid staff, volunteers, members, affiliates and contracted consultants.

About the Role

As an Advocate with us, you’ll support individuals in diverse circumstances to have their voices heard by health and social care professionals and other key stakeholders. Your work will help ensure people are empowered to make informed decisions about their lives and care.

The role involves travel to locations such as clients’ homes, hospitals, care homes, and community settings. While some work can be completed from home, particularly administrative tasks, access to your own transport and a reliable home internet connection is essential.

As this is a newly funded project, the postholder will play a key role in shaping how SHOUT is delivered locally. This includes developing strong working relationships with schools, SEND teams, Transitions services and community partners, identifying unmet need, promoting the service, and contributing to the growth and sustainability of the project.

About You

We welcome applicants from a range of backgrounds. Ideally, you’ll have some experience in advocacy or in providing support, or welfare services to adults or young people - particularly those with learning disabilities and/or autism, communication needs, mental ill health, physical health issues, or difficulties accessing support.

You may have worked or volunteered in health or social care, education, youth services, support services, or in advice and guidance roles. Above all, we’re looking for people who are passionate about making a difference and supporting others to be heard.

How will you make a difference?

You’ll actively promote SHOUT within local communities and professional networks, helping to build awareness and increase access to early advocacy support.

· You’ll help young people to understand their rights, entitlements, and choices; providing clear, accessible information tailored to their needs.

· You’ll support young people to express what matters to them - or speak on their behalf when needed - ensuring their views, wishes, values, and beliefs are represented.

· You’ll promote self-advocacy and confidence-building at every opportunity, encouraging young people to speak up for themselves.

· You’ll work creatively and collaboratively to empower young people to participate in decisions affecting their lives.

· You’ll act in line with relevant legislation (including the Children Act 2004, Working Together to Safeguarding Children, Keeping Children Safe in Education, Mental Capacity Act, Care Act, Human Rights Act and Equality Act 2010), and you’ll constructively challenge professionals and services to uphold their duties.

· You’ll escalate concerns appropriately to safeguard individuals and contribute to improved service delivery.

To learn more about Advocacy and the services we provide, please visit our website.

Professional Development

We’re committed to helping our team grow. Whether you’re starting your career in Advocacy or looking to expand your expertise, we offer a range of development opportunities. We’re proud of our track record in supporting staff to build knowledge, skills, and experience across various advocacy roles.

Equality and Diversity

At Your Voice Counts, we are committed to creating an inclusive and supportive workplace. We value diversity, promote equality, and work to ensure everyone can reach their full potential.

We are a Disability Confident employer. Applicants who identify as disabled and meet all essential criteria will be offered an interview. If you require an alternative way to apply, please contact our HR team to discuss your needs.

Person Specification

We’re looking for passionate and committed individuals who can support people to be heard and make informed choices. Below are the qualities, experience, and skills we’re looking for in an ideal candidate.

Essential Criteria

Experience and Knowledge

· Understanding of SEND processes, including EHCP reviews and transition planning.

· Experience of working or volunteering in health, social care, education, youth services, support services, or advice and guidance.

· Understanding of the challenges faced by people with learning disabilities and/or autism.

· Awareness of the importance of confidentiality, safeguarding, and professional boundaries.

· Knowledge of health and social care systems, and how to support people to access services.

Skills and Abilities

· Strong communication skills, including the ability to listen actively and adapt communication to meet individual needs.

· Ability to build trust and positive relationships with clients, professionals and partner agencies.

· A person-centred and empathetic approach to supporting others.

· Confidence in working independently, managing your own time and workload.

· Ability to write clear and accurate case notes and reports.

· Confidence using IT systems, including Microsoft Office (Word, Excel, Outlook), and experience of using contact or case management systems such as Charity Log.

Commitment and Practicalities

· Commitment to upholding the rights of individuals and promoting equality and inclusion.

· Willingness to travel across Newcastle, South Tyneside, and Gateshead to meet clients and professionals in various settings.

· Access to your own transport and a suitable home internet connection for remote working and admin tasks.

Desirable Criteria

· Experience of working with young people aged 14–18.

· Knowledge of safeguarding children procedures.

· Previous experience working as an Advocate or in a similar role supporting people to understand their rights and make decisions.

· Experience of supporting individuals with complex needs, including those who may lack capacity or have significant communication barriers.

· Familiarity with relevant legislation (e.g. Mental Capacity Act, Mental Health Act, Care Act, Human Rights Act).

· Experiencing facilitating or co-facilitating peer groups or community-based sessions.

We are looking for a highly motivated and organised individual to maintain, develop and continuously improve our systems. The role will be an integral part of the Living Wage Operations Team, providing strategic technical support and ensure the integrity of our systems, often overseeing development projects with external partners.

The Operations and Data Manager will need to be highly numerate and have great analytical skills to support our monitoring and evaluation functions, working with the Head of Operations and Insight on financial and budgeting management, reconciliation and forecasting for the Living Wage Foundation. The suitable candidate will be detail-oriented, be able to demonstrate their ability to seek out improvements and problem solve creatively and have experience working with Salesforce or equivalent CRM systems.

We’re looking for someone passionate about community engagement to help build and strengthen relationships across Medway and Swale. In this role, you’ll connect with local audiences, carry out research to reach new communities, and collaborate with our team to deliver an inclusive and inspiring cultural programme.

Key Info:

● Full-time, 5 days per week (37.5 hours), and due to the nature of this programme, some weekend and evening work will be required
● Hybrid working with a minimum of 2 days per week in the Chatham-based Ideas Test office and regular travel to events/meetings at other locations.
● Salary: £28,000
● Holidays: 25 days holiday per year plus bank holidays.

As Audience Engagement Officer, your role will be to liaise, communicate and deepen relationships with our local communities. You will also carry out the necessary research and monitoring to reach our target audiences. You will work closely with the whole team, as we deliver a compelling, inclusive cultural programme for and with the people of Medway and Swale. We are seeking someone who shares our commitment to socially engaged practice and co-creation. Our work spans multiple art forms and ranges from small, intensive programmes to large-scale public works. We want to create authentic, impactful work with communities over the long term, experimenting and learning as we go. 

Key responsibilities:

• Working with Ideas Test Senior Producers to engage people in our neighbourhood programmes.

• Attend Ideas Test’s events: providing practical support to ensure a quality event, carrying out surveys and encouraging people to join the mailing list.

• Develop and maintain good relationships with community advocates and partners

• In collaboration with the Operations Manager and external evaluator, ensure that audience capture data and evaluation materials are collected and input.

• Maintain a social media presence with active engagement across a range of platforms.

• Ensure information about Ideas Test’s event is updated on the website and listed widely online and via newsletters. 

• Attend professional development training and other relevant opportunities

• Attend regular team meetings and contribute to the development and implementation of Ideas Test’s programme.

• Along with the rest of the team, help to develop, test, pilot and share learning across the programme partners and CPP peer learning networks and community networks (evaluation, audience data, models, case studies, toolkits and strategic documents)

• Be an enthusiastic advocate for the organisation and its work.

Essential:

• Excellent interpersonal skills

• The ability to communicate well across a variety of mediums

• The ability to work independently and with team members and partners

• Ability to work effectively under pressure, to multiple deadlines.

• Enthusiasm and commitment to inclusive and socially engaged arts practice

• Experience of using e-marketing / social media channels.

• Experience of managing and submitting online and offline event listings

• A high level of accuracy and attention to detail

• IT and digital skills

• Experience of working in similar or related environments

• Willingness to learn new skills and accept training.

• Prepared to work occasional unsociable hours (evening & weekend).

• Ability to travel across Medway and Swale

Desirable:

• Knowledge of analytic and insight tools to develop reach and engagement across digital platforms

• WordPress or similar content management systems to create, edit and maintain webpages

• Knowledge of Mailchimp, Canva, Adobe

• Knowledge and experience of CRM systems and databases

• Practical knowledge of data protection legislation

• Awareness of social inclusion strategies and issues

Applications must be received by the deadline of 12pm on Monday 18th May.  Interviews Monday 1st June. 

Wellbeing Delivery Manager
Salary: £47,681 – £50,190 per annum
Hours: Full time – 37.5 hours per week
Workplace: Leicester based LE3 1UT, with hybrid working
N.B. UK Driving Licence essential for this role

About us

The RAF (Royal Air Forces) Association has a clear objective: to help sustain a resilient and empowered RAF community. Through our sector-leading welfare and wellbeing services, we offer a wide range of support to serving personnel, veterans and their families. With thousands of members and supporters across the UK and further afield, plus hundreds of dedicated employees and volunteers, we have the network and experience needed for a personal one-to-one approach. We work together to make sure no one is ever left behind.

About the role

The Wellbeing Delivery Manager (WDM) is a newly created role and will provide strategic leadership and operational oversight over a diverse and expanding portfolio of wellbeing services, ensuring the organisation delivers meaningful and measurable impact for members, branches, volunteers and beneficiaries.

This senior role is accountable for the end‑to‑end delivery, prioritisation, optimisation and governance of wellbeing products and services and for driving continuous improvement across the programme. The WDM will lead and develop a multidisciplinary team, ensuring high standards of delivery and strong collaboration with internal colleagues, partners and external stakeholders.

The role will work proactively across the organisation to ensure services are evidence‑based, resilient, scalable and effectively promoted across the branch network and the RAF community. The WDM holds responsibility for performance management, KPI reporting and budget management and will use insight, evaluation and user feedback to shape service roadmaps and lifecycle planning. The role is busy and varied and will;

• Lead the delivery and continuous improvement of a designated programme of wellbeing products and services, including our online platforms, services and Community Grants Programme.
• Provide strategic direction for the development and evolution of service strategies, roadmaps and objectives, ensuring alignment with organisational priorities, data insights and beneficiary needs.
• Lead, manage and develop a high performing team, fostering a culture of empowerment and continuous improvement.
• Manage expenditure within agreed operational budgets, inputting to budget setting, forecasting and re-forecasting processes.
• Lead the recruitment and strategic oversight of remote, field‑based wellbeing trainers. Build effective working relationships with cross-functional teams and inspire, motivate and support colleagues to achieve objectives and KPIs.
• Establish and maintain effective policies and procedures (including quality assurance, risk management/mitigation and application of lessons learned) to assure the development and piloting of high-quality wellbeing services.

About you

It is essential that you can demonstrate proven leadership and management experience overseeing the implementation, delivery, growth and management of wellbeing services and initiatives. Educated to degree level or with equivalent relevant professional experience in the wellbeing services field, you will have experience of change management and a passion to introduce new systems and procedures to improve project delivery. Resourceful, innovative and self-motivated, you will have the ability to lead your team to deliver impactful results against challenging targets. Experience of managing budgets, KPI reporting and using data is essential for this role. As an Ambassador of the Association, you will be hands-on facilitating and presenting at meetings, events and strategic sessions to a wide variety of stakeholders.

Benefits include:

• Up to 42 days annual leave (pro rata), life insurance and sick pay
• Enrolment in health cash back plan to cover everyday healthcare needs
• Free access to Virtual GP, Health and Stress Support plus gym discount
• Subsidised short breaks at selected RAFA Accommodation
• Unlimited Refer a Friend bonus payments

Want to join us?

You may find it helpful to have a look at our website and social media to find out more about who we are and what we do. To make your application really stand out it is highly recommended that you read the full role profile and person specification, please take some time to include a cover letter to tell us how your skills and experience align with our role profile and person specification. Relevant supporting cover letters lead to a better chance of shortlisting for interview.

Closing Date: 8am Thursday 7 May
Interview Date: Tuesday 21 May
N.B. We may close this advert early so please do not delay in applying, we’d love to hear from you!

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

The RAF Association is a Disability Confident Employer. Please let us know if you require any assistance with the application process.

Applicants must have the right to work in the UK as we are unable to enter into sponsorship agreements.

No agencies please.

South West Community Chaplaincy (SWCC) aims to provide effective care and community support for people going through the Criminal Justice System, including prison. This includes work such as advocacy, mentoring and holistic support to assist the integration of people with convictions into their communities, through a team of volunteers, within the counties of Cornwall , Devon and West Somerset. 

We are looking for a committed and motivated individual who will be responsible for the recruitment, training, support and retention of the volunteers: someone who has the ability to think outside the box in the approach to this task, and to attract volunteers to be part of something incredible - the changing of clients’ lives.

Volunteers provide a cornerstone of the work that SWCC achieves. They allow the organisation to have a substantially more positive impact due to the greater number of clients they are able to support. To this end, it is imperative that we recruit the right people as volunteers and that they feel fully supported and valued for all they bring to the organisation.

SWCC aims to provide a professional focus and resource for faith communities in the area to establish new and innovative ways of helping participants address their offending behaviour.  We do this by providing a network of support that can challenge and promote a positive attitude to change. This role (in conjunction with the chaplains) would fully explore church networks across the area as a potential source for volunteers. Utilising our training resources, we can offer to upskill congregations in safeguarding and also identify possible safe communities for our clients to be able to join.

There is an occupational requirement for applicants to actively embrace the faith ethos and values of SWCC and the successful applicant will have the ability to build positive relationships with a wide range of people. Some occasional weekend work will be involved.

Closing date: Friday 15th May 2026

Interviews: Week commencing 18th May 2026

Salary: £48,000 per annum

Contract Type: Permanent

Location: UK (minimum 2 days per week in the London office)

Work Pattern: Full-time, 37.5 hours per week with the opportunity for flexible working hours

Reporting To : Associate Director Advocacy & Campaigns

HOW TO APPLY

Please submit an anonymised CV and covering letter (please remove any identifying details such as name, address, or photos) by 23:00 on Monday 25 May via Workable.

In your covering letter, please demonstrate your motivations for applying for the role, how the position aligns with your career plans, and the experience (professional, voluntary, or lived) that makes you a strong fit for the role in line with our values and the criteria outlined in the job description.

We encourage candidates to ensure their responses reflect their own skills, experiences, and personal voice. If AI tools are used, candidates will be asked to explain how and why they used them. Please see our Using AI - Guidance for Job Applicants for further assistance.

INTERVIEW STAGES

The selection process will consist of three stages (dates will be confirmed with shortlisted candidates):

• First-round interview w/c 1 June 2026
• Second-round interview w/c 15 June 2026

Candidates will be asked to prepare a presentation (10 minutes maximum) on a policy and campaigning topic. Candidates should allocate no more than 3 hours to prepare this task.

ABOUT THE ROLE

Mission 44 exists to drive change and build a fairer, more inclusive future for young people around the world. As our work continues to expand, so does our ambition to influence policy, shift power, and drive systemic change by addressing the barriers young people face and advancing evidence-based solutions.

The Senior Manager, Policy & Campaigns will be central to this mission, leading the development of policy positions and research that strengthens Mission 44’s ability to influence decision-makers and shape public discourse.

Mission 44’s impact model brings together strategic investment (through grantmaking) and targeted influence to drive systemic change. The Senior Manager will work closely with grantmaking teams to ensure that insight from funded work is embedded in policy and research, while also feeding learning and evidence back into funding strategies to strengthen decision-making and maximise impact.

The role will lead and manage Mission 44’s policy and research agenda, acting as a key point of contact for partners and building trusted relationships across government, the education and youth sectors, and civil society. The role will lead the development of policy recommendations, commission and translate research into clear, actionable outputs, and collaborate with internal teams and partners to align policy priorities with wider organisational objectives and maximise influence.

The role also plays a critical role in advocacy and external engagement, ensuring Mission 44’s voice is present in key policy moments, supporting strategic campaigns, and connecting research and insight to high-impact opportunities that drive political attention and sustained change at a national and global level.

ROLES AND RESPONSIBILITIES

POLICY

• Lead the development and delivery of Mission 44’s policy strategy, aligned to organisational priorities and focused on driving systemic change for young people
• Develop clear, evidence-based policy positions and recommendations that influence government, civil society, the education sector and key decision-makers
• Build and maintain trusted relationships with policymakers, advisors, think tanks, academics, and sector leaders to strengthen Mission 44’s influence
• Identify and shape opportunities to influence policy agendas, consultations and legislative processes at national and global levels
• Work cross-functionally to align policy priorities with external engagement and advocacy activity
• Monitor and analyse political and policy developments across relevant landscapes, leading on timely evidence-led responses and providing strategic insight and recommendations
• Track and evaluate the impact of policy and advocacy activity, using insights to refine strategy and approach
• Account manage Mission 44’s external policy and research partners and consultants, ensuring high-quality delivery and value for money

CAMPAIGNS

• Support the design and delivery of integrated advocacy campaigns that connect policy, research and storytelling to drive political attention and action

• Work closely with partners and young people to co-create campaigns, ensuring their voices and experiences shape campaign priorities, policy recommendations and delivery approaches
• Work cross-functionally with communications and partnerships teams to maximise influence
• Identify and leverage key moments, partnerships and platforms to elevate Mission 44’s voice and policy agenda
• Contribute to campaign messaging and narratives that translate policy positions into compelling calls to action for target audiences

RESEARCH

• Commission and oversee high-quality research, ensuring outputs are rigorous, relevant, and actionable
• Translate complex research and data into compelling policy briefs, reports, and insight-driven narratives to support advocacy and influence

• Ensure all policy and research outputs are accessible, inclusive and reflect the lived experiences of young people

ABOUT YOU: SKILLS AND EXPERIENCE

ESSENTIAL 

• Strong experience in policy development with a track record of influencing decision-makers
• Experience shaping or contributing to successful community-led movements, advocacy campaigns or policy change initiatives
• Deep understanding of political and policy-making processes, ideally in education, employment, social justice, or youth-focused areas
• Experience in participatory and youth-centred research approaches, including co-creation with young people and gathering insight through polling, perception studies and stakeholder engagement - alongside more traditional research methods
• Ability to translate complex research and evidence into clear, persuasive policy recommendations and narratives
• Proven experience building and managing senior stakeholder relationships across government, civil society, education, employment and/or youth sectors
• Excellent written and verbal communication skills, including producing high-quality briefings, reports and consultation responses
• Experience leading projects and managing external partners 
• Strategic thinking skills, with the ability to identify and act on opportunities to influence policy agendas

DESIRABLE

• Experience working in or with government, think tanks, charities or advocacy organisations
• Experience in working with young people to create campaigns or advocacy initiatives
• Knowledge of UK and/or international policy landscapes relevant to Mission 44’s focus areas
• Familiarity with youth engagement approaches and/or incorporating lived experience into policy development
• Experience working with high-profile stakeholders
• Understanding of media and communications as a tool for policy influence

PERSONAL QUALITIES  

• Passionate about creating a fairer, more inclusive future for young people around the world 
• Highly motivated, proactive, and able to operate effectively in a fast-paced, evolving environment
• Strong relationship builder
• Collaborative mindset, with the ability to work cross-functionally and bring others with you
• Confident and persuasive, with the ability to engage and influence senior audiences
• Analytical and curious, with a strong attention to detail
• Resilient and adaptable, with the ability to manage competing priorities and ambiguity
• Works flexibly and proactively without close supervision

Benefits

• Enjoy 28 days annual leave, plus a day for your birthday
• Use our cycle-to-work scheme and free gym access
• Save for retirement with our generous pension package
• We finish every Friday at noon in August
• Optional health insurance and acccess to an EAP
• Professional development budget of £1k
• Unlimited volunteering leave, as agreed with your manager
• Wellbeing allowance to spend in whatever way works for you
• Competitive parental leave package

£51,250 to £60,250 per year 

Permanent full-time (37.5 hours per week)

Hybrid working with regular travel to our London Bridge Office 

It’s an incredibly exciting time within partnerships at Prostate Cancer UK. In line with the charity’s ambitious 10-year fundraising strategy, partnerships are a core component in raising vital funds and awareness to help men navigate the UK’s most common cancer. With nationally recognised, award-winning partnerships as our platform, matched with a record-high brand sentiment rating, a highly prominent cause and a marketplace looking for long-term strategic partnerships, we are building the team infrastructure to maximise our strong position through the launch of two developed functions – Account Development and Business Development. 

What the job involves 

This is a senior role in our Partnerships team, heading up our newly formed Account Development function and playing a key part in transforming how we grow income from existing corporate partnerships.

You’ll take ownership of a portfolio of high‑value, complex partnerships, many of which are moving from lower‑value arrangements into higher impact, mutually beneficial multi‑year partnerships as part of our longer‑term growth strategy. This is not a “steady state” account management role – it’s about developing, expanding and unlocking untapped potential in relationships.

In practice, this means you’ll: 

• Lead the delivery and growth of a portfolio of major corporate partnerships, ensuring campaigns are well‑executed and partnerships are delivering real value, income and impact.

• Drive partner extensions, expansions and upsell opportunities, turning successful partnerships into longer‑term, purpose‑driven collaborations.

• Shift relationships from transactional management to strategic account development, spotting opportunities, building networks and proactively shaping future activity.

• Work closely with senior stakeholders internally and externally, ensuring partner priorities align with Prostate Cancer UK’s mission, brand and strategic goals.

• Lead, support and develop a team of Account Development specialists, embedding a confident, insight‑led and high‑performance culture.

• Play an active role in shaping how we go to market, helping define what great account development looks like as we evolve our partnerships approach.

You’ll be joining at a time of significant ambition and change, with the opportunity to shape a function, influence strategy and help Prostate Cancer UK build fewer, bigger, higher impact partnerships.

What we want from you 

We’re looking for someone who thrives in complex, high‑value partnerships and enjoys turning good relationships into outstanding, long‑term collaborations. The ideal candidate will bring a blend of commercial confidence, strategic thinking and strong people leadership.

You’re likely to be someone who: 

• Has substantial experience developing and growing high‑value corporate or brand partnerships, including managing complex accounts and multi‑stakeholder relationships.

• Is confident moving partnerships from “managed” to “developed” – spotting opportunities, shaping propositions and driving financial growth.

• Brings strong commercial and strategic insight, potentially from a commercial, agency or charity background, and understands how purpose and brand can work powerfully together.

• Has experience leading and developing others, with a clear, supportive leadership & management style and the ability to set direction and raise performance.

• Is proactive, confident and solution‑focused, comfortable taking ownership and making decisions in a fast‑moving environment.

• Enjoys building trusted relationships, influencing at senior levels and representing the organisation with credibility and integrity.

• Is motivated by impact as much as income and wants to contribute to a charity with bold ambitions and a clear social purpose.

This role will suit someone who likes stretch, autonomy and responsibility, and who wants to help shape how a major charity works with its most important partners. 

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.

We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.

How and where we work

Colleagues attend the office at least four days per month (pro rata for part-time colleagues) to collaborate, build relationships, and support projects and decision-making. You can choose where to work the rest of the time. Travel to the office is a commute, so we pay our own travel costs.

Additional in-person attendance will be required during your first few months for induction and training, to support you to learn the role and get to know colleagues.

We trust colleagues to work flexibly while balancing personal commitments with the needs of the charity, and we are committed to making reasonable adjustments for colleagues with a disability, neurodiversity, or a long-term physical or mental health condition.

How to Apply
Visit our Prostate Cancer UK Careers page to learn more about this role and the benefits we offer. On the vacancy advert, you’ll find everything you need to know about the role, how to apply, and what to include in your application.

You can also download a copy of the job description and access the link to our careers portal to submit your application by visiting our website via the apply button.

The closing date is Wednesday 13 May 2026.  Applications must be submitted by 23:45 UK time. 

Interviews:

First stage interviews are currently scheduled for the week of 1 June 2026 and will be held online. 

Second stage interviews will be held in person at our London Bridge office in the week commencing 8 June 2026. 

Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.

SUMMARY

Position Title:  Head of / Associate Director of Organising & Campaigns (2 roles)

Level: Level 6 - 7 (Depending on experience)

Salary: £40, 000 - 55, 000 (FTE yearly/depending on experience/salaries under review as part of our ongoing pay review process)

Reports to: Director of Organising and Campaigns

Location: Liberation centre Brixton, London (New office in Brixton)/ Remote working within the UK with at least 2 days’ work from our office (Pro rata for part time)

Contract: Fulltime (40hrs/weekly), fixed-term contract for 2 years with potential for Part time (e.g., 32hrs/weekly) options

Hours: TAA has flexible working hours, with some expected evenings (e.g., one 9pm finish once every two weeks) and weekends due to the nature of the role. All extra hours are reimbursed as Time off in Lieu (TOIL).

Start date: As soon as possible (with consideration for notice period)

Benefits:  TAA laptop and phone, (employee assistance and health cash package including staff supervision, counselling, dental, optical care and more.).

The Advocacy Academy is an activist youth movement. We serve as the political home for grassroots youth organising and the catalyst for collective action. The lives of the young people we work alongside have been directly shaped by living in an unjust world, and we exist to turn their anger into action and change.

Young people are often the catalysts for major social change, from the Student Nonviolent Coordinating Committee at the heart of the Civil Rights Movement, to the Soweto Uprising mobilising young people to resist the apartheid regime's education policies, to the Sunrise Movement redrawing the electoral map across America, and more recently protests across the world protesting the genocide in Palestine. How successfully they achieve real and lasting change depends on whether they are organised and whether they have the right strategy and tactics to be effective.

Before you skim the job description, please remember you don’t have to tick all the boxes for each role to apply.We all experience a bit of imposter syndrome, including the staff here at The Advocacy Academy. Let’s name it for what it is - a manifestation of the oppression many of us face on a day to day. If this role pulls you and you believe you could make a difference, then apply anyway or reach out to us to discuss more!

ABOUT THE ROLE

In a context of the rise of the far right, increasing inequality, and climate disaster, The Advocacy Academy is growing to meet this moment. 

As part of this, we are expanding our Organising and Campaigns Team, looking to recruit two senior and experienced organisers and campaigners who are able to build the leadership of young people to enable them to turn the resources they have into the power they need to make the change they want. We have raised the funds needed to resource this growth and know what needs to be done. There are three key areas of responsibility:

1. Oversee and deliver TAA’s member-led organising campaigns
2. Play a lead role in delivering our Coalition Campaigns
3. Oversee our HOST programme, our in-house campaign accelerator and fiscal hosting programme

But there are several ways we could divide up the work into people’s roles. So, instead of splitting this up in advance ofapplications, we are asking candidates to apply first, and then dividing up the responsibilities into two coherent roles based on the best candidates that apply.

AREAS OF RESPONSIBILITY

The following responsibility areas will be divided between the two roles based on candidates’ strengths. 

1. Oversee and deliver TAA’s member-led organising campaigns

• Support members to develop and select key campaigns to prioritise on the basis of:
  • People: What our young people want and need to learn to support their growth as organisers and leaders in their own right.
  • Power: How we want and need to build power together
  • Change: Where there is an opportunity to win material change on the important issues of the day that directly affect our young people and others.
• Once campaigns are selected, you will support members to design clear-sighted campaign strategies to achieve objectives under the three categories above.
• You will then support members to deliver on these strategies, with the necessary campaign infrastructure to ensure it succeeds, including meetings, briefings, comms outputs, creative public action, aligning with allies, and negotiating with key targets.

2. Play a lead role in delivering our Coalition Campaigns, including but not limited to our Climate Coalition (Roots to Rise) and Gender Coalition (name tbc):

• Work closely with the Programme’s Team to develop and deliver organising and campaign training for key partner organisations, helping them to embed organising practices into their work, and support their young people to be organisers in their own right.
• Support the Programme’s Team and partners to develop and select key campaigns to prioritise on the basis of:
  • People: What our young people want and need to learn to support their growth as organisers and leaders in their own right.
  • Power: How we want and need to build power together
  • Change: Where there is an opportunity to win material change on the important issues of the day that directly affect our young people and others.
• Once campaigns are selected, you will support partners and members to design clear-sighted campaign strategies to achieve objectives under the three categories above.
• You will then support members to deliver on these strategies, with the necessary campaign infrastructure to ensure it succeeds, including meetings, briefings, comms outputs, creative public action, aligning with allies, and negotiating with key targets.

3. Oversee our HOST programme, including but not limited:

• Work with the Director of Oraginising and Campaigns to set the strategic direction and priorities for the HOST Programme.
• Proactively build relationships with our HOSTed groups and coach them to develop their leadership. This involved holding regular 1:1s and relational meetings that strengthen our connection and help them to identifyand act on their developing political interests and to plug them into relevant opportunities for growth at TAA and our wider networks.
• Identify opportunities to improve our offer to HOSTed groups and support them to tackle challenges they face. This includes developing a clear understanding of their aims and needs, and how their and our resources can be used creatively to help deliver these effectively.
• Oversee the Lead Campaign Organiser’s efforts to ensure our HOST Programme runs like a well-oiled machine by pulling in the right people at the right time to ensure key milestones are met.
• Oversee the budget for the HOST Programme, ensuring that all activities are run within financial targets, working with the Programmes leadership team to identify efficiencies and savings, checking in regularly with the Head of Organising and Campaigns and relevant senior colleagues to escalate any risks or opportunities that might arise.

4. Be a key member of the Organising and Campaigns Team, including but not limited to:

• Support efforts to set the strategic direction and priorities for the Organising and Campaigns Team each financial year.
• Proactively develop an interest in the impact of political, socio-economic and sector specific changes that could impact the HOST Programme, department and TAA in general.
• Support the Director of Organising and Campaigns and Head of Organising and Campaigns with the management and mitigation of organisational risks presented by the Programme by escalating issues within a timely manner and supporting them with problem solving.
• Support colleagues in the Organising and Campaigns team to run events, training programmes and other key activities to deliver on departmental aims.

5. Support our members to learn and grow as organisers in their own right, including but not limited to:

• Proactively build relationships with our members and grow our membership, through holding regular 1:1s and relational meetings that strengthen campaigns but more importantly help them to identify and act on their developing political interests and to plug them into relevant opportunities for growth at TAA and our wider networks.
• Hold a list of members that you are the relationship lead for, developing and delivering a live learning plan with many of them, supporting them to become powerful organisers.
• Work closely with the Programmes and Community teams to set trajectories and expectations for a young person’s campaigning and organising journey, their starting point coming into TAA, and the training and support they need.
• Facilitate workshops and meetings, holding space effectively and designing and delivering creative learning journeys for young people.

6. Culture, values and wider strategy and mission. Hold Functional or senior responsibilities for driving the achievement of our strategic objectives by embedding our vision, mission, strategy, ideology and cultural values across your area and the wider organisation. Play a central role in shaping organisational direction and leading cross-departmental priorities and initiatives, including but not limited to:

• Embodying and championing our commitment to social and economic justice, ensuring this is consistently reflected in organisational strategy, decision-making, delivery and partnerships
• Acting as a champion of organisational culture and values, setting the standard across teams and holding others to account in upholding these in practice
• Leading on identifying and driving opportunities that strengthen organisational impact, working closely with senior leadership, including the Director of Finance, HR and Ops, and contributing to high-level strategic direction
• Holding ultimate responsibility for identifying, assessing and addressing risks to our integrity, authenticity and alignment with our ideology and culture, taking decisive and timely action
• Enabling and lead effective cross-departmental collaboration, ensuring teams are aligned, appropriately resourced and working cohesively towards shared goals
• Shaping and model a culture of openness, care and accountability, contributing to organisational wellbeing approaches and supporting leaders across the organisation to do the same
• Taking ownership of your continued leadership development, while also actively developing others and building leadership capacity within your area
• Taking responsibility for communicating your own wellbeing and needs and providing feedback on TAA wellbeing initiatives to your line manager, and contribute to living the TAA transformative culture

7. Governance and Compliance

• Provide strategic leadership on governance and risk management within your portfolio, working in close partnership with the Finance, HR and Operations team.
• Lead and hold accountability for risk identification, analysis and mitigation, ensuring risks to strategic objectives are anticipated, escalated and managed effectively
• Maintain oversight of risk across your area, ensuring robust systems, controls and practices are in place and consistently applied
• Ensure strong organisational compliance with TAA policies and practices, taking responsibility for their effective 
• implementation, continuous improvement and alignment with wider organisational standards
• You will support Programmes and Community Departments by ensuring that the operations, structures, processes, and practices align with and support TAA's campaigning and organising goals, activating new allies' goals, and community goals

A BIT ABOUT YOU

• You are passionate about, and committed to, creating a more fair, just and equal world. 
• You believe in the potential of young people to challenge the status quo and are dedicated to helping them become more powerful citizens.
• You have a deep understanding of, and a personal connection to, issues of social justice. You are attuned to how injustice affects young people and marginalised communities, and are well-informed on the key challenges they face, and are committed to driving meaningful change.
• You’ll be comfortable managing a “to-do” list of competing priorities and balancing your workload to meet competing deadlines.
• You’re a sensitive and thoughtful relationship-builder who is interested in building a network of relationships to support the Advocacy Academy’s work. You’re a great listener, and remember people’s names, faces, and stories. 
• You’re a confident written and verbal communicator, who is comfortable with tailoring communication to reach a diverse range of audiences and stakeholders.
• You’re proactive, organised, and eager to learn, whether that’s chatting with potential funders, researching new opportunities or collaborating with teammates.

IDEAL SKILLS & EXPERIENCE

• At least 5 years of experience in organising and campaigning on issues of social justice and/or 
• At least 5 years of experience in supporting people to be more confident and comfortable developing and implementing organising or campaign efforts.
• Strong written and verbal communication skills
• Experience working with different audiences or types of stakeholders 
• Project management and experience working collaboratively across teams both in person and online
• Excellent organisational skills with confidence managing multiple tasks at the same time/ balancing multiple priorities to meet deadlines
• Confidence working in a fast-paced environment 
• Experience with our existing systems e.g., Gmail/ Google Doc/ Google Sheets/ Canva
• Confidence working in a fast-paced environment 

This is an outline of the responsibilities and duties of the Head of/ Associate Director of Organising & Campaigns roles (2 roles); it is not intended as an exhaustive list and may change from time to time to meet the changing needs of the Liberation Centre and our young people. Any changes will be made in consultation with the post holders.

HOW TO APPLY

Candidates will be asked to provide a CV and a Cover Letter OR a supporting video application addressing the following questions (no more than 1000 words or 10 minutes for all questions).

• Tell us about a social justice issue that makes you angry and why it matters to you?
• Our Organisers support our members to organise and campaign on issues that matter to them. Tell us about an organising effort or campaign you were part of, what it achieved, what it didn’t, your role in that effort and any reflections you have about being part of it?
• Our Organisers support our members to identify and act on their developing political interests, including helping them to be more confident and comfortable developing and implementing organising strategies. Tell us about a time when you helped someone learn and develop their capacity to make change in the world?
• Include anything else you would like us to know as we consider your candidacy for the roles.

In addition, please also provide information on your notice period and your availability for interview. You may also attach any other content that would be relevant for us to have in order to showcase interest and experience. The content can come in any form of media, including but not limited to - a mind map of ideas, a timeline or portfolio of your work, life or experiences; a recording; a Powerpoint or other form of presentation; a song, article, poem or other writing samples.

DATES

• Closing Date: The deadline for applications 25th May 2026 by 10am.
• Task: If shortlisted you may be required to develop and present an outline of organising strategy on a topic shared in advance.
• First Round of Interviews: will be scheduled for 2nd & 3rd June 2026 (Dates are subject to change).
• Second Round of Interviews: will be scheduled for w/c 10th June 2026 (Dates are subject to change).

Please be aware that we will be interviewing as we receive applications. The application date might be brought forward if we find the right person.

ONLINE OPEN HOUSE

Any questions? Give us a call. If you have any questions about the role or are interested in hearing more about what The Advocacy Academy is about, we are happy to do 15-20 mins exploratory phone call, including trying to find time with the Director of Organising and Campaigns if the questions are helpful. Contact us using the email on the JD if you would like to explore further.

A NOTE ON USING AI TOOLS IN YOUR APPLICATION 

We understand that AI tools like ChatGPT can be helpful when preparing an application, and you’re welcome to use them as a support. However, we’re most interested in hearing directly from you. Please ensure your application reflects your own voice, experiences, and perspective.

We value the unique insights, lived experiences, and ways of thinking that each candidate brings. These are what help us understand who you are and what you would bring to the role, and they are an important part of how we assess applications.

If you require any adjustments or support during the application process, please don’t hesitate to let us know. we’re committed to making our recruitment process as accessible and inclusive as possible.

NOTHING ABOUT US WITHOUT US

We aim to be representative of the community we are working with. We encourage applications from people of colour, those who identify as LGBTQIA, working class as well as disabled people, those living with mental health conditions, refugees and migrants. We welcome people from all identities who are made to feel marginalised. 

 We’re not just committed to being an equal opportunity employer, we actively celebrate diversity in all its forms. Let us know if we can do anything to make the application or interview process more accessible. If you are invited to interview, we will at that point ask you for any accessibility requirements or preferences.

As an employer we make all reasonable adjustments to support employees in their work if they are disabled or have a health condition. We support the Access to Work scheme which could provide you with financial support to get the help you need to do all tasks successfully. We are happy to facilitate Access to Work assessments and reclaims and would actively welcome applicants who would need this in order to do the job.

All staff who work on our programme must have, prior to starting work, a returned satisfactory enhanced Disclosure and Barring Service (DBS) dated no earlier than 1st January 2021. The Advocacy Academy will assist the application for, and pay for the processing of, a new DBS for staff members where required. 

We welcome applications from people with convictions. Please disclose in your application if you have any convictions, cautions, reprimands or final warnings that are not “protected” (as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013)) . We consider each person on their own merits, taking into account all the circumstances.

This is a fantastic opportunity to build and shape a team from the ground up, bringing together staff and volunteers who share your passion. You’ll play a key role in connecting with the local community, creating a welcoming atmosphere, and driving the success of an exciting new store in Inverness.

Working for Chest Heart and Stroke Scotland in our shops will allow you to use all your skills to meet the challenge of turning a bag of donated items into income. Retail experience is preferable, although not essential. A positive can-do attitude is what we value. If you are creative and like working with others, especially a team of loyal volunteers, apply nowChest Heart and Stroke Scotland is an organisation that takes the health and well-being of everyone seriously, including all colleagues. We have a schedule of activities and learning opportunities focused on Health and Wellbeing. We offer a generous annual leave allowance, a workplace pension scheme, paid time off for ill health and access to an employee assistance package.

As well as being a vital member of the local community, you’d be part of Scotland’s leading charity providing support to people with chest, heart and stroke conditions to live life to the full again.

The Senior Email Channel Officer is a critical role in planning, creating, delivering and optimising our email campaigns and automated supporter journeys. The role ensures supporters receive timely, relevant and engaging communications that strengthen their relationship with the charity and drive meaningful action. The post holder will have experience in achieving KPI’s such as improved campaign engagement metrics; improved automated journeys to increase retention, reactivation and income; delivering email accuracy and quality; and contributing to the overall Supporter Experience Strategy to build lifetime value through more supporters, staying longer and doing more.

This is a 12-month FTC

Key Responsibilities:

Campaign and Automation Journey Planning & Delivery

· Hands on delivery, including build and test high‑quality email campaigns that support fundraising, supporter engagement and other organisational priorities such as volunteering and campaigning actions.

· Build, test and optimise automated email journeys that welcome, retain, steward and reactivate supporters, building performance knowledge and insight that can be replicated across different supporter products and journeys.

· Support the Email Channel Manager with overseeing the email marketing calendar and sign offs where needed.

· Work with data and CRM teams to improve trigger logic, personalisation and segmentation, using your audience understanding to incorporate targeting and personalisation using customer data and dynamic content logic.

· Advise on the integration of email within multi-channel campaigns (e.g. email, SMS, Whatsapp, direct mail, social and telephone)

Reporting, Performance & Insight

· Monitor performance and continuously refine journeys to improve conversion, engagement and lifetime value.

· Work with Business Intelligence, Insight and Digital Analytics teams to produce regular reports on email performance, offering clear insights and recommendations.

· Use A/B testing, segmentation and behavioural insights to drive continuous improvement.

· Ensure activity aligns with KPIs around engagement, retention, income and supporter satisfaction.

Data, Compliance & Quality Assurance

· Ensure all email activity is fully compliant with GDPR, PECR, consent and internal data governance.

· Working closely with the website team, carry out thorough QA across content, links, rendering and segmentation before deployment.

· Champion accessibility, inclusive language and best‑practice UX within email design.

Collaboration & Stakeholder Management

· Work closely with internal teams needing email support, advising on strategy, best practice and channel suitability.

· Work closely with digital, brand, design, marketing, data and analytics and supporter engagement teams to improve the supporter experience.

· Work closely with other internal teams needing email support, advising on strategy, best practice and channel suitability.

· Liaise with platform and technology partners to troubleshoot issues and support continuous improvement.

Platform & Technical Ownership

· Strong use of ESP platforms such as Dotdigital, Salesforce Marketing Cloud, or equivalent to build and optimise emails and journeys.

· Support the development of templates, modules, reusable assets and stronger processes.

· Contribute to platform migrations or upgrades, ensuring smooth transitions and improved capability.

· Identify and implement workflow improvements between the Supporter Experience and Data teams to increase effectiveness and reduce lead times for campaign deployment.

Training & Upskilling

· Champion email channel best practise to uphold high quality assurance and executional standards.

· Support the Email Channel Manager with upskilling and mentoring junior team members in email and channel best practice, automations, segmentation, project planning and supporter journeys.

· Create and maintain documentation of learnings, processes, ways of working and results where required.

Knowledge, skills and experience needed:

· Significant experience delivering email campaigns and automated journeys in a fundraising, marketing or digital environment.

· Hands‑on experience with email marketing platforms and CRM systems.

· Proven track record of improving performance through testing and optimisation.

· Experience working with data teams and segmentation logic.

· Familiarity with behavioural insights or loyalty‑building techniques.

· Strong understanding of email best‑practice, including accessibility, personalisation and UX.

· Knowledge of GDPR, PECR and data governance standards.

· Excellent copywriting and editing skills.

· Strong analytical skills with ability to turn insight into action.

· Have experience with interpreting and using reporting tools (Google Analytics, PowerBI, Lookerstudio or equivalent).

· Ability to manage multiple projects with competing deadlines.

· Ability to work collaboratively across teams and managing stakeholders.

· Comfortable working autonomously, prioritising delivery.

· Proactive mindset, self-starter and passionate about customer-first communication.

· Excellent attention to detail and organisational skills

Additional Information:

Ways of working:

As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £37,000 per annum, plus benefits.

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 17th May 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website. 

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

About the team

The Philanthropy Team raises income for Impetus and for Impetus partner charities. The team consists of 15 staff. Impetus has an annual income of c.£11 million which we are looking to grow significantly within the next few years. The team is led by the Director of Philanthropy and Partnerships. 

The Philanthropy Team works with major donors, corporates and grant making trusts, as well as collaboratively with colleagues across the organisation to ensure we make a compelling case to generate new financial commitments and wider support for our work. The team also deliver a high-quality engagement programme of volunteering and pro bono for Impetus’s corporate supporters.   

Impetus is driven by a shared belief in tackling the barriers that hold back young people from disadvantaged backgrounds in education and employment. Alongside investing extensive financial and non-financial support in our charity partners through our Investment Team we also seek to influence decision makers to design and implement evidence led policy and direct new resources to get young people the support they need through our Public Affairs team. We are resolutely focused on outcomes, driven by quality evidence.

You would be joining a team that is passionate, ambitious, determined and warm. We care deeply for our colleagues, our charity partners and the young people we serve. 

Why work with us?

Working at Impetus means joining an organisation that is serious about impact and serious about people. Our values actively guide how we make decisions, how we work together and how we deliver change.

In the Philanthropy & Partnerships Team, you will:

• Be part of a high-performing and respected fundraising team
• Build meaningful, long-term relationships with thoughtful, impact-driven donors
• Develop your skills across the full fundraising cycle, supported by strong leadership
• Work on some of the charity sector’s most exciting and long-term partnerships
• See a clear connection between your work and improved outcomes for young people

If you are motivated by purpose, enjoy working to a high standard, and want to be part of a team that is ambitious about both impact and excellence, we would be delighted to hear from you.​

Harbi Jama,

Director of Philanthropy & Partnerships

About this role

This role is a 12‑month maternity cover, supporting an important phase of delivery and development within the Philanthropy team. The postholder will work closely with colleagues to maintain momentum in new business activity while contributing to strategic account management and stewardship. 

The Head of Development is a senior role within the Philanthropy Team, with a primary focus on new business development. This includes identifying, cultivating and securing new funding relationships across trusts, foundations, corporates, co‑investment partners and high‑net‑worth individuals. 

Alongside new business delivery, the role also provides strategic account management for a small portfolio of high-value partners, ensuring smooth transitions from acquisition into long term stewardship. 

This role works alongside the Head of Philanthropy, with both roles contributing to the success of the Philanthropy Team. The Head of Philanthropy leads on deep stewardship and retention, while the Head of Development focusses on new income generation and building relationships with new funders and partners. 

The postholder will work closely with the Director of Philanthropy & Partnerships, Philanthropy Directors as well as Senior Research and Insights Manager, contributing specialist expertise, strong delivery and sound judgement, while operating within agreed strategy and governance frameworks.

​Key responsibilities:

New business development

• Support the Director of Philanthropy & Partnerships and Development Director on the development and delivery of the new business plan in line with the fundraising strategy
• Works with the Senior Research and Insights Manager to identify emerging funding trends, opportunities, market opportunities and best practice
• In collaboration with the Development Director and Growth and Insights Director, lead the delivery of agreed cultivation strategies for priority prospects, proactively progressing relationships from qualification through to solicitation and conversion, leveraging senior stakeholders, board members, donor advocates and wider networks
• Develop and deliver compelling cultivation strategies and tailored pitch plans for priority prospects, including designing and building new donor acquisition vehicles (e.g. committees, cultivation events and targeted communications), working collaboratively with colleagues across Impetus
• Lead and support high-level meetings, pitches and negotiations with prospective donors, positioning Impetus as a credible and strategic partner
• Work with trustees, senior leaders and pro bono supporters to leverage networks and secure introductions to new prospects
• Ensure high-quality written and verbal communications with prospective donors

Account management and stewardship 

• Build and maintain professional, long-term relationships within the portfolio, escalating strategic issues or risks promptly.
• Manage a targeted portfolio of high-value donors of six figures and supports on seven figure partnerships, ensuring excellent stewardship, timelyreporting and meaningful engagement
• Act as a relationship lead for selected donors, building trust and ensuring a smooth transition from new business to long-term stewardship
• Own and deliver tailored account plans for assigned donors, with a focus on renewal, upgrade and long-term relationship value
• Oversee the delivery of high-quality donor communications for assigned donors, including reports, impact updates, and engagement opportunities
• Ensure robust portfolio management, including accurate forecasting, pipeline management, and use of CRM systems
• Identify opportunities to deepen relationships through increased giving, multi-year commitments or broader engagement with Impetus’ work
• Works closely with Development Director on supporting Funds i.e. Connect, Skills, Attainment or Engage as needed 
• Supports or leads on committees such as Futures or Real estate 
• Represent Impetus externally with professionalism and credibility

Cross-team working and organisation contribution

• Build and maintain professional, long-term relationships within the portfolio, escalating strategic issues or risks promptly.
• Ensure consistent standards and best practice across account management and donor stewardship
• Collaborate closely with the Head of Philanthropy to ensure seamless handover from acquisition to stewardship and a coherent donor experience.
• Contribute insight from prospecting and market scanning to inform proposition development and strategic planning
• Ensure all activity aligns with Impetus’ gift acceptance, due diligence and ethical fundraising policies
• Champion best practice in prospecting, pipeline management and new business development across the team
• Build a collaborative, inclusive, high quality team culture aligned with Impetus’ values

​Person specification

​Essential​:

• A strong track record of raising six-figure+ philanthropic income from grant-making trusts and foundations, corporate foundations and/or individual donors, including experience with high-net-worth individuals
• Proven ability to lead and deliver the full fundraising cycle, from prospecting and cultivation through to solicitation, stewardship and renewal
• Demonstrated strategic thinking, planning and delivery skills, with the ability to generate ideas, translate them into practical account plans, and execute them effectively
• Excellent research, prospecting and qualification skills, with the judgement to prioritise high-value opportunities
• A proactive, creative and innovative approach to fundraising, with the ability to adapt and develop creative donor centred approaches 
• Experience operating with senior stakeholders, including trustees, board members and other high-level external partners
• Outstanding relationship management skills, with the ability to establish, manage and deepen trusted relationships with internal and external stakeholders
• Highly collaborative, contributing positively to team objectives and cross-organisational priorities
• Excellent written and verbal communication skills, with the ability to communicate impact and value clearly and persuasively
• Strong financial and portfolio management skills, including the ability to plan, forecast and deliver against income targets and budgets
• Ability to work well under pressure, managing multiple priorities and deadlines effectively
• A clear commitment to Impetus’ mission and values
• A strong commitment to equality, diversity and inclusion

Desirable

• Experience managing and stewarding multi-year, five- to seven-figure partnerships.
• Experience line managing and developing fundraisers or relationship managers.
• Experience working within a charity, foundation, venture philanthropy or intermediary organisation.
• Familiarity with CRM systems (e.g. Salesforce), income forecasting and portfolio reporting.
• Experience supporting or contributing to new business development strategies at a senior level.

​​​About Impetus

At Impetus, our focus is on helping young people achieve positive education and employment outcomes to increase their chance of leading fulfilling and successful lives, irrespective of their background.

We tackle the three most difficult challenges that affect a young person’s ability to succeed in life in Britain today: ​​

• Lost learning through absence, suspensions, exclusions from school
• Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths
• The large numbers of young people out of education, training and employment ​

We use our deep expertise and high calibre networks to give the best non-profits working in these sectors the essential ingredients to have a real and lasting impact on the young people they serve.

Through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change, we work towards a society where all young people can thrive in school, pass their exams and unlock the doors to sustained employment, for a fulfilling life. ​​

We are resolutely focused on outcomes and impact, driven by quality evidence.​

You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our portfolio partners and the young people we serve.​

Impetus is a registered charity and our charity number is 1152262.

Our Values​

In 2022 the Impetus staff agreed the following set of Values to act as our guiding principles as an organisation and help us to remain focused on achieving our mission to support young people from disadvantaged backgrounds.

We are brave and curious

We are bold and brave in our pursuit of better outcomes for young people. We lead with curiosity and stay open to new perspectives. We support one another to take considered risks and learn together.

We bring high trust, high challenge

We build strong, long-term relationships through honesty, kindness, integrity, and respect. We create the space for open, constructive challenge, where colleagues, partners and supporters feel safe to speak up, hold each other to account, and bring their best in pursuit of our mission.

We are evidence led and results driven for young people

We pursue excellence for the young people we work with, are wholly committed to better outcomes, unapologetically results driven, and accountable for our actions.

We thrive through diversity

We seek to embed diversity of thought, background and experience in every aspect of our work. We are open, thoughtful and proactive in better understanding and challenging our assumptions to better deliver the change we seek.

We always seek collaboration

We will not succeed alone. We seek meaningful, productive partnerships with others to achieve our mission and drive systems change for young people.

Our commitment to equality, diversity and inclusion

We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.​

We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.

We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.​

We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.​

Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.​

Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.

​​Our employee benefits ​

Impetus appreciates the invaluable contribution made by all employees and wishes to encourage and reward loyalty, motivation and experience. We therefore offer a range of benefits and policies which aim to assist employees during various stages of their lives and careers. For more information on these, please download the job information pack from our website.

How to apply

Please click on the "Apply for this job" button.​

You will need to:​

• Complete the online form (including the equal opportunities monitoring form).
• Upload a comprehensive CV and supporting statement.​

The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.​

You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.​

As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.​

The deadline for applications is Sunday 17th May 2026, 11:59pm.​

Interviews:​

1st Interviews will take place on w/c 25th May 2026.​

2nd Interviews will take place on w/c 1st June 2026.​

You will also be required to provide proof of your eligibility to work in the UK.

​Personal Data

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.

Do you want to join an organisation committed to addressing low literacy and numeracy levels amongst people in the criminal justice system?

We’ve made substantial progress in recent years, with improvements and expansions to our delivery model and significant growth in our staff team. In Spring 2026, we will launch our refreshed organisational strategy, which will shape our work over the next three years and beyond. To support this growth, we are recruiting for a full time National Director of Operations to lead our delivery across England, Wales, Northern Ireland, and emerging community settings, with an ambition to reach Scotland. This is an exciting opportunity to play a central role in scaling our impact and strengthening our presence across the criminal justice system and beyond.

As National Director of Operations, you will provide strategic and operational leadership for our learning programmes in prisons and community settings. You will ensure high‑quality, consistent and accessible delivery, overseeing a team of six Regional Managers and a wider workforce of around 65 staff, volunteers and over 2,000 peer mentors trained each year.

Working closely with senior colleagues, partner organisations and national bodies such as HMPPS, you will drive programme excellence, innovation and partnership working. You will also play a key role in new business development, operational strategy, contractual delivery and ensuring we can reliably demonstrate the impact of our work.

The role requires an experienced operational leader with a deep commitment to improving outcomes for people facing disadvantage. You will bring:

• Senior leadership experience in a complex, multi‑site environment.
• A track record of delivering large-scale programmes and leading distributed teams.
• Strong strategic thinking, problem‑solving and relationship‑building skills.
• Experience working with statutory bodies or large public-sector partners (e.g. HMPPS).
• Excellent judgement, communication skills and the ability to influence at all levels.
• Understanding of the criminal justice system, safeguarding, or alternative education environments (desirable).
• A collaborative, inclusive leadership style aligned with Shannon Trust’s values.

We want to hear from applicants who are as committed to the cause as we are.

This is a home-based role but will require travel around the UK including overnight stays. This role is 5 days per week (35 hours) with working days/hours to be mutually agreed in line with business needs.

Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.

We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. This role does require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.

Interviews, which will be held online, are planned for the w/c 18th May.