Community works jobs
About the team
The Policy team is a small, collaborative and collegiate team looking to expand. We have a unique set-up, sitting separately to but working closely alongside the Communications team as part of the wider Public Affairs team. We influence key decision makers through direct engagement with senior officials, commissioning and sharing research and insight and supporting coalitions which include our portfolio charities to take their voice to decision makers to secure policy and funding commitments.
The team also works across the organisation, presenting insight to inform our investment decisions and making a compelling case to generate new financial commitments for our work.
About this role
The Public Affairs Officer is a new and exciting role in a rapidly expanding organisation at the forefront of youth policy. The successful candidate will have the opportunity to support the strengthening of Impetus’ public affairs profile, as well as support colleagues to strengthen and maintain relationships with parliamentarians, decision-makers, sector stakeholders and wider civil society.
We are looking for someone who shares our commitment to getting the support young people from disadvantaged background need in education and employment. You’ll have a passion for building and maintaining relationships with key stakeholders across government and the third sector. You will have a good understanding of the UK’s policy environment with an interest in increasing your knowledge and relationships in this area and developing and expanding links with a range of parliamentary, government and other key stakeholders.
The Public Affairs Officer will be part of the wider Public Affairs Team. Though you will report to the Head of Youth Employment Policy, you will work across both our education and employment policy work, and will be expected to regularly collaborate with the Communications Team, and will understand the role of communications in shaping the political agenda and the public debate. You will have experience of writing for a wide range of audiences, ranging from policy briefings to social media content.
This role supports the delivery of high-quality public affairs work, following agreed plans, templates and processes, and escalating risks or issues promptly.
We’re interested in candidates who can demonstrate strong organisational skills, with experience of either leading or supporting the coordination and delivery of events. We’d particularly like to hear from candidates who have managed a CRM database such as Salesforce. You will be a strong team player, with a collaborative working style.
We are also keen to see a demonstrated commitment to equity, diversity and inclusion (EDI), and interested to hear how you have led or supported any initiatives or projects relating to this.
We welcome application from underrepresented groups, particularly those who were eligible for free school meals as children. If you would like to chat about the role, please find more information listed in the Public Affairs Officer Recruitment Pack.
Key responsibilities
• Work with the Heads of Policy and Communications teams to contribute to public affairs plans by providing research, coordination and administrative support from the outset of each project
• Monitor and analyse political, policy developments and parliamentary activity, keeping your knowledge up to data and accurate, ensuring information is recorded using agreed templates and systems, and flagging relevant updates promptly
• Support the coordination of stakeholder engagement, including preparing briefings, organising meetings and maintaining accurate CRM records
• Coordinate and deliver public affairs events, including logistics, invitations, materials, briefing packs, on-the-day support and post-event follow-up for meetings, party conference activities, evidence sessions, roundtables, report launches and all other relevant events
• Manage our CRM database (Salesforce), ensuring data quality, completeness and accuracy, and flagging issues when needed
• Support the Communications Team to maintain and grow the profile of our policy work with priority audiences, following agreed brand guidelines, templates and approval processes
• Undertake some desk-based research to support policy projects when required, ensuring accuracy and clarity in all research outputs
• Assist in developing campaign tools and published materials
• Draft policy briefings, summaries, papers, presentations, and social media content
• Brief and support senior staff within the relevant policy areas, such as to prepare for a speaking event, roundtable, or high-level stakeholder meeting
• Monitor political and parliamentary developments and flag relevant updates and opportunities for influencing public policy to senior team members
• Support internal team processes by monitoring an allocated set of information sources, providing content for the internal and external newsletters, ensuring information management systems are kept up to date and accurate (e.g. briefing pack, team calendar)
• Contributing to a collaborative and inclusive team culture
• Attend relevant external events on behalf of the team and support colleagues by taking notes, preparing summaries and sharing relevant insights
Person specification
Essential
• A strong commitment to improving outcomes for young people from disadvantaged backgrounds, and an understanding of the barriers they face across education and employment
• Proven organisational skills and the ability to operate effectively in a busy office environment, including the ability to manage multiple tasks, meet deadlines, and work across different projects simultaneously.
• Able to follow agreed processes, templates and guidance, maintaining accurate records and escalating issues early
• Strong written communication skills, including the ability to write copy for a range of audiences and formats based on complex content e.g. policy briefings, blogs, articles, website content and more, and willingness to seek feedback to improve clarity and impact
• Demonstrable record of building and maintaining effective working relationships across an organisation, working co-operatively as part of a team, welcomes feedback, and seeks clarification when tasks or priorities are unclear
• Strong IT Skills (Microsoft Office skills essential)
• Comfortable handling data, ensuring accuracy, and following data quality and confidentiality standards
• Interest in politics and UK public policy and enthusiasm for developing professional knowledge in this area
• A commitment to Impetus’ mission
• A commitment to equality, diversity and inclusion
Desirable
• Experience supporting engagement with external stakeholders such as parliamentarians, civil servants, academics, researchers, and/or charity partners who influence and shape policy and its implementation (e.g. scheduling meetings, preparing briefings, drafting correspondence)
• Experience managing a CRM database or similar, ensuring information management systems are up to date
• Experience of leading and supporting event delivery and management including logistics, preparation, and coordinating inputs from colleagues
About Impetus
At Impetus, our focus is on helping young people achieve positive education and employment outcomes to increase their chance of leading fulfilling and successful lives, irrespective of their background.
We tackle the three most difficult challenges that affect a young person’s ability to succeed in life in Britain today:
- Lost learning through absence, suspensions, exclusions from school
- Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths
- The large numbers of young people out of education, training and employment
We use our deep expertise and high calibre networks to give the best non-profits working in these sectors the essential ingredients to have a real and lasting impact on the young people they serve.
Through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change, we work towards a society where all young people can thrive in school, pass their exams and unlock the doors to sustained employment, for a fulfilling life.
We are resolutely focused on outcomes and impact, driven by quality evidence.
You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our portfolio partners and the young people we serve.
Impetus is a registered charity and our charity number is 1152262.
Our Values
In 2022 the Impetus staff agreed the following set of Values to act as our guiding principles as an organisation and help us to remain focused on achieving our mission to support young people from disadvantaged backgrounds.
We are brave and curious
We are bold and brave in our pursuit of better outcomes for young people. We lead with curiosity and stay open to new perspectives. We support one another to take considered risks and learn together.
We bring high trust, high challenge
We build strong, long-term relationships through honesty, kindness, integrity, and respect. We create the space for open, constructive challenge, where colleagues, partners and supporters feel safe to speak up, hold each other to account, and bring their best in pursuit of our mission.
We are evidence led and results driven for young people
We pursue excellence for the young people we work with, are wholly committed to better outcomes, unapologetically results driven, and accountable for our actions.
We thrive through diversity
We seek to embed diversity of thought, background and experience in every aspect of our work. We are open, thoughtful and proactive in better understanding and challenging our assumptions to better deliver the change we seek.
We always seek collaboration
We will not succeed alone. We seek meaningful, productive partnerships with others to achieve our mission and drive systems change for young people.
Our commitment to equality, diversity and inclusion
We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.
We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.
We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.
We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.
Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.
Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.
Our employee benefits
Impetus appreciates the invaluable contribution made by all employees and wishes to encourage and reward loyalty, motivation and experience. We therefore offer a range of benefits and policies which aim to assist employees during various stages of their lives and careers. For more information on these, please download the job information pack from our website.
How to apply
Please click on the "Apply for this job" button.
You will need to:
- Complete the online form (including the equal opportunities monitoring form)
- Upload a comprehensive CV and supporting statement.
The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.
The deadline for applications is Monday 9th March 2026, 11:59pm.
Interviews:
1st Interviews will take place on w/c 16th March 2026.
2nd Interviews will take place on w/c 23rd March 2026.
You will also be required to provide proof of your eligibility to work in the UK.
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get support to succeed in school, in work and in life.

Prospectus are delighted to be supporting our client with a much needed and impactful grant making position.
Come and fund the work that helps people rebuild their lives.
When someone is granted refugee status, the period that follows can involve significant uncertainty and risk.
Immediate needs such as housing and income sit alongside longer-term challenges, including access to legal advice, language support, education and employment. The immigration and resettlement system can add further barriers.
The foundation funds organisations that support refugees and people seeking asylum throughout their journey and that work to improve the systems that shape their lives.
We are hiring a Grants Manager to focus on this area of our Safer Futures priority.
You will:
• Back trusted partners with long-term, flexible funding
• Build open, constructive relationships with the charities and community organisations we fund
• Get out from behind the desk and use what you hear to shape funding decisions
• Support work that strengthens the systems around immigration and resettlement
At its best, this role contributes to fewer people navigating complex transitions alone.
It helps organisations plan and lead with confidence.
It supports funding that strengthens systems, not just services.
Know the migration sector?
Understand the realities facing refugees and people seeking asylum?
Believe funding can help shift systems as well as support people?
Come and do work that matters.
If you are interested, please apply with just your CV in the first instance (in Microsoft Word format). We are reviewing CVs on an ongoing basis, so it is highly recommended to submit your application as soon as possible. If you feel that you meet some of the job brief, but not all the criteria, please apply in the first instance or email Catherine at Prospectus.
As a specialist Recruitment Practice Prospectus is committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invests in your journey as a candidate and are committed to supporting you in your application.
The interview date: Tuesday 24th March 2026.
Our approach to candidates using AI in applications
We recognise that technology, including AI tools, can be helpful when preparing job applications, and we welcome the use of tools that support you in presenting your experience clearly. However, it’s important that your application genuinely reflects your own skills, experience, and voice. We therefore recommend reviewing any AI-generated content carefully to ensure accuracy and authenticity.
If you are invited to interview, we’ll want to hear directly from you about your skills and experiences. Any significant differences between your application and how you present yourself in person may negatively impact your application.
Requesting reasonable adjustments
We are committed to creating an inclusive recruitment process. If you require any reasonable adjustments to support you during the application or interview stages, please let us know. You can share your needs at any point in the process. Adjustments can be tailored to suit both physical and mental health needs. Our team will work with you to ensure you have what you need to perform at your best.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Chef & Nutrition Coach
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Chef & Nutrition Coach
Location: Bedford, This service does not have full step free access.
Salary: £26,000 (full time equivalent)
Shift Pattern: 22.5 hours per week, Monday to Sunday Shifts flexible around meal preparation 5 days per week including weekends. Hours may vary dependent on service and resident requirements.
About the Role
We have an exciting opportunity for a Chef & Nutrition Coach to join our brand new service opening in April 2026! As a Chef & Nutrition Coach in the service, you will improve their dietary habits, optimise health, personalised as well as creating meals for our diverse and marginalised residents as they seek recovery. You will need to understand ordering and budgeting as well as a strong understanding of food safety. A solid understanding of meal planning, dietary needs, and allergy control is essential, but your most important quality will be that you are a people person who is willing to engage with our residents as you tailor healthy and delicious meals to satisfy their needs and wants.
This service is an 11 bed, community based mental health crisis and step down service offering short stay, trauma informed support. The team will support our residents who are at risk of admission but can be supported outside of mental health hospital settings, by providing tailored support to them to help them overcome their personal barriers, and achieve their goals, to live more fulfilled lives and independent living.
Key Responsibilities Include:
- Planning, preparing and cooking food then serving this to residents.
- Plan and deliver purposeful workshops and activities for residents to participate in to develop life skills.
- Plan and prepare food for cooking on days when off duty.
- Ensure the kitchen is kept equipped with food supplies, equipment and tools.
- Maintain the kitchen and communal areas to ensure they are always kept clean and tidy.
- Ensure food and beverages are readily available for residents.
- Take ownership of self-development to stay aligned with industry and role specific requirements within the role.
- Budget Management: Work within the provided budget to ensure cost effectiveness.
About You
We are looking for someone who has a passion for cooking, food and nutrition, partnered with a desire to make a real difference to people's lives. We're looking for someone with a hands on approach to their work, able to take ownership and use your own initiative to solve challenges and support residents with understanding the importance of nutrition and diet in their daily lives. You will understand the marginalisation that people with multiple, complex needs face within society, and be driven to help our residents to overcome personal barriers.
What we are looking for:
- Someone who can plan and cook healthy, tasty and tailored food
- A good understanding of food costs and basic budgeting
- Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
- A good understanding of Food Safety and Health and Safety Regulations
- Someone who can share and teach basic cooking skills to interested residents
- Experience of working with people of complex backgrounds, ideally those who have faced challenges with their mental health
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time Equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Tinnitus affects nearly 8 million people in the UK alone, with 15% of those experiencing some level of distress. Our charity is there for everyone with tinnitus, researchers and academics investigating tinnitus and Hearing Health Professionals, working to care for and support people with tinnitus.
We are seeking a part-time CEO who can provide clear leadership, can work in close partnership with the Board, and lead our dedicated staff team with empathy, rigour, and ambition to deliver this plan. This is a pivotal role and at a crucial time for us: you will help shape the next phase of Tinnitus UK’s development, ensuring we are sustainable, influential, and responsive for the tinnitus community in a changing health and charity landscape.
This part-time role offers the opportunity to combine senior strategic responsibility while still making a meaningful national impact. We do, however, believe that the successful candidate will need to spend as much time in the office with the team as possible, therefore applicants should expect to commit to spending at least 2 days per week in the Sheffield office.
For more information or to arrange an informal conversation with the current CEO, see the Candidate Pack which you can find on the Tinnitus Uk website
Tinnitus U K is the UK’s only charity dedicated to tinnitus.

The client requests no contact from agencies or media sales.
Programmes Coordinator
We are seeking a highly organised Programmes Coordinator to support the smooth delivery of music education and teacher training programmes across London and nationally.
Position: Programmes Coordinator
Salary: £28,680 per annum
Location: London / Hybrid working. Minimum one day per week in the office
Hours: Full time, 35 hours per week. 8am start required during term time
Contract: Permanent
Start Date: From mid April 2026
Closing Date: 10am, Friday 13 March 2026
Interviews: First round 30 or 31 March 2026. Second round 9 April 2026
The successful candidate will be required to hold or apply for an Enhanced DBS check and complete annual safeguarding training.
About the Role
Working within a proactive and collaborative Programmes Team, you will play a central role in coordinating Schools and Educator Development Programmes.
You will support the day to day delivery of music provision across five partner schools in central London, alongside national teacher training programmes including a postgraduate level qualification.
Key responsibilities include:
- Coordinating timetables, lessons, scheduling and room allocations
- Managing programme inboxes and responding to queries from parents, teachers and stakeholders
- Supporting finance administration including invoices, payments, bursaries and budget tracking
- Managing instruments and resources, maintaining accurate records
- Coordinating assessments, examinations and student progression processes
- Supporting the planning and delivery of concerts, festivals and events
- Coordinating training schedules, workshops and meetings
- Maintaining systems including databases and virtual learning environments
- Supporting evaluation processes and data collection
About You
You will bring:
- Proven experience coordinating schedules, meetings, timetables or bookings
- Experience working in a busy office or team environment
- Financial administration experience and confidence working with budgets
- Strong IT skills including Microsoft Office 365
- Excellent written and verbal communication skills
- Strong organisational skills with the ability to manage competing priorities
- A proactive and solutions focused approach
- Confidence handling data securely and sensitively
Desirable experience includes working within schools, further or higher education, the music or arts sector, or using systems such as Salesforce or other workflow platforms.
You will have a strong belief in equity, diversity and inclusion, a commitment to safeguarding, and a genuine interest in supporting children, teachers and communities to thrive through music.
About the Organisation
The organisation is a national music education charity committed to improving equitable access to high quality, inclusive music education.
Through its partner schools in London and its national teacher development programmes, it works to remove systemic barriers to music education and progression, supporting children from diverse backgrounds to achieve their creative potential.
As one team member shares:
“Why work here? If you want a collaborative and positive environment, where people support each other, share successes and are generous with each other, then this is the place for you. We do meaningful work and the focus on well being is sincere.”
The organisation is an equal opportunities employer and is committed to safeguarding and promoting the welfare of children and young people.
Benefits
- 25 days annual leave plus public holidays and office closure between Christmas and New Year
- Contributory pension including 5 percent employer contribution
- Employee Assistance Programme
- Enhanced maternity, paternity and adoption leave
- In house and external training opportunities
- Flexible working to support work life balance
Other roles you may have experience of could include Programme Administrator, Education Coordinator, Project Coordinator, Training Coordinator, Schools Liaison Officer or Arts Administrator.
Job Title: Legal Casework Manager
Team: Programmes and Delivery
Location: Hybrid (split between home-working and either London or Cardiff)
*This role sits within a pay grade with a pay range of £33,367 to £50,051. The salary on appointment will be set at the lower end of the pay range, to a maximum of £41,709 depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.
It’s an exciting time to join the Ramblers as we have recently refreshed our strategy to support the delivery of our long-term ambitions.
We need your drive, knowledge, skills, and creativity to help us raise awareness of the Ramblers and what we stand for, enabling the charity to grow its supporter base and open up the joys and wellbeing benefits of walking to many more people.
Context and purpose of role
At Ramblers we work to empower the public and volunteers to take action to protect paths and access – by providing specialist advice and undertaking legal action to protect and expand the rights of way network. As a member of the Programmes team, the Legal Casework Manager will be responsible for the successful development and delivery of the programme.
Key responsibilities
• Lead on the development and operational delivery of the Legal Casework programme, including processes for case assessment and selection.
• Develop a pipeline of legal action to protect and expand the rights of way network – liaising with external legal advisers, preparing documents for access to the Designated Legal Fund and monitoring developments.
• Be a source of expertise on rights of way law and practice, advising members of the public and volunteers on technical issues related to public rights of way.
• Provide training and support for volunteers on aspects of rights of way law and practice.
• Design and develop resources and processes to support programme implementation.
• Work with Nations and campaigns colleagues to ensure that relevant legislation and government policy and practice, at both central and local levels, are as beneficial as possible to the walking public.
• Ensure our legal casework is contributing to the delivery of our refreshed strategy by focusing legal action on priority communities.
• Be responsible for managing a legal budget in line with programme goals and objectives, to ensure best use of charitable funds
• Be responsible for evaluation and reporting, to ensure the programme meets KPIs and delivers measurable impact.
• Horizon-scan to identify key threats and opportunities for legislation and litigation and need for volunteer guidance and training.
Other
• Work collaboratively as a member of the Programmes team, to share learning and develop innovative practice in programme design and development.
• Engage and proactively develop excellent working relationships across the organisation
• Undertake such other duties as may be reasonably required of the post.
The person
Knowledge and Experience
• Expertise in rights of way law and practice, as well as relevant legislation and government policy.
• Experience of working with external legal professionals, including solicitors and consultants, and monitoring legal developments.
• Experience providing technical advice to members of the public and volunteers on specialist and issues.
• Experience drafting and proof-reading documents for submissions in legal proceedings (e.g. Statement of Case, Proof of Evidence).
Skills and Leadership
• Ability to develop, introduce and champion new ways of working as an expert on rights of way law and practice.
• Exceptional oral, written and digital communication skills – with an ability to convey complex legal information clearly to a range of different audiences.
• Exceptional attention to detail.
• Ability to identify high-impact strategic litigation within public sector law.
• Excellent interpersonal skills and ability to build strong relationships, working with a range of stakeholders.
• Ability to work independently and collaboratively to achieve common goals.
• Ability to use initiative and to be flexible and adaptable in approach.
• Ability to analyse information thoroughly and make sound decisions and recommendations.
Personal Attributes
• Interest in walking and a commitment to the principles of inclusion and enabling everyone to feel welcome in the outdoors.
• Able to engage diverse audiences, including community partners and senior decision makers.
• Flexible and able to develop strong, collaborative team relationships.
• Entrepreneurial approach to developing and growing innovative projects.
• Flexible and resilient with the ability to work under pressure and to deadlines.
• Willingness to take on different tasks and responsibilities as needed.
Values and Behaviours
Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.
Inclusive
We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.
Inspiring
We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.
Empowering
We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.
Responsible
We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.
The client requests no contact from agencies or media sales.
Casework Administrator
Are you skilled in administration and want to provide excellent customer service? Or do you have knowledge of higher education and are looking to develop your career in a professional and supportive environment?
The ombudsman service that deals with complaints from higher education service users are looking to recruit talented people into their team, so if this sounds like you… then apply today!
Position: Casework Administrator
Location: Hybrid/Reading (a minimum of one day a week in the office. More office attendance will be needed during probation period)
Hours: Full-time, 35 Hours per week (part-time working considered)
Salary: Starting salary £28,831
Contract: Permanent
Closing Date: 10:00am, 02 March 2026
Interviews: Weeks commencing 7th April and 13th April
Benefits include:
- Generous holiday entitlement of 28 days (rising to 33 days) plus bank holidays
- Contribution to Gym membership (on completion of probation)
- Attractive defined benefit pension scheme
- Enhanced maternity and paternity pay
About the Organisation
Join an organisation whose vision is that students are always treated fairly and works towards this by resolving complaints from students, sharing learning from complaints to help improve policies and practices at higher education providers, and working with other organisations in the higher education sector and beyond.
About the Role
Casework Administrators work as part of the Casework Support Team offering excellent customer service to internal colleagues and external stakeholders.
You will be the point of contact for students seeking help and guidance about the ombudsman service on offer. This can be challenging and will require empathy and excellent oral and written communication skills.
You will complete various administrative tasks to ensure that reviews run smoothly, keeping cases up to date and making sure the team receive all the information they need.
The Casework Administrator role is a good starting point for someone looking to start a career in complaints handling or regulation.
Training will be provided and you will also be assigned a mentor to help you understand the needs and demands of the role.
Full details of the job and person specification can be found once you click to apply, along with more information about what it’s like to work at the OIA.
Please note that minimum office attendance of one day a week is required, and more attendance will be needed during your probationary period. All successful candidates will start at the starting salary point shown and this is non-negotiable.
About You
You will:
Have good analytical and administrative skills.
Excellent oral and written communication skills.
A general understanding of complaints handling and customer service experience including dealing with a volume and variety of telephone enquiries would be beneficial.
The charity values diverse backgrounds, life and work experiences, and perspectives. It has a supportive and inclusive organisational culture and would like the organisation to be representative of the community and the people who use its service. It welcomes applications from candidates from all backgrounds. In particular, it would welcome applicants from black, Asian, and minority ethnic backgrounds. Applications for full-time or part-time working will be considered.
Qualifications
Given the mission and purpose, we will consider any higher education qualifications, degree subjects or demonstrable interest/commitment to higher education in all its forms.
You may also have experience in roles such as Caseworker, Case Administrator, Admin, Administrator, Administration, Customer Service, Customer Service Officer, Customer Service Administrator, Customer Service Helpdesk.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
We're looking for a kind, compassionate and resilient Specialist Behaviour Support Worker to join our Learning Disability Service in Newham.
£29,120 per annum working 40 hours per week
Why Work With Us?
At Look Ahead, helping you thrive is part of how we work. We offer an extensive package of benefits, award-winning Learning & Development, and an inclusive culture that values every individual. We've carefully designed our benefits to support your wellbeing, reward your commitment, and empower you to build a fulfilling future.
Our benefits include:
- Annual leave that increases up to 30 days with length of service
- Free DBS check
- Exclusive discounts and cashback via Reward Gateway®, plus access to the Blue Light Card scheme
- Fully paid induction and ongoing training opportunities
- ILM courses and Apprenticeship programmes to support progression
- Cycle to Work scheme
- 24/7 confidential Employee Assistance Programme
- Access to online wellbeing resources
- Quarterly Staff Awards recognising outstanding contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What You'll Do
As a Specialist Behaviour Support Worker, you will support customers with complex behavioural needs, ensuring they receive tailored interventions that help them develop independence, stability and confidence. You will deliver high-quality behavioural support, work collaboratively with professionals, and maintain a safe and empowering environment.
Behaviour Analysis Responsibilities
- Observe, monitor and analyse customer behaviours including duration, intensity, triggers and potential risks
- Plan and implement appropriate interventions to modify and mitigate challenging behaviour
- Apply strong interpersonal skills to support customers through psychological and behavioural changes
- Work collaboratively with community services and external agencies
- Demonstrate a strong grounding in behavioural analysis and evidence-based practice
- Present information professionally and provide feedback in multidisciplinary settings
- Report safeguarding concerns including abuse, neglect or endangerment
- Contribute actively to reviewing and designing behaviour intervention plans
- Implement behaviour support plans and monitor if goals and objectives are being met
- Communicate with families and care managers regarding progress
- Evaluate the effectiveness of interventions and adjust support accordingly
- Assist customers in recognising inappropriate behaviour and developing healthier alternatives
- Support new staff in applying behavioural interventions
- Maintain accurate, up-to-date behavioural records and documentation
Other Responsibilities
- Provide support to help customers build independent living skills, including personal or physical care when required
- Assist with domestic tasks to ensure customers enjoy a high standard of accommodation
- Participate in support planning and risk management led by the Lead Support Worker
- Carry out security duties to maintain the safety of customers and premises
- Monitor CCTV during shifts
- Support customers to access community resources and facilities
- Accompany customers to appointments, education enquiries, shopping trips and other essential activities
- Record and report any concerns related to customer welfare
- Adhere to all Look Ahead policies, procedures and statutory requirements
- Maintain accurate project records as directed
- Participate in team meetings, reviews and service development activities
- Undertake any additional duties appropriate to the role and service needs
- This list is not exhaustive and duties may evolve according to service needs.
About You
- Enjoys social interaction and encourages customer engagement in local activities
- Brings a warm, friendly and open presence
- Works well in a team and values collaboration
- Remains calm, resilient and clear-thinking under pressure
- Is organised, practical and logical in approach
- Thrives in dynamic and diverse environments
- Communicates respectfully, clearly and sensitively
- Is confident, motivated and committed to continuous improvement
- Handles challenging behaviours positively and constructively
What You'll Bring
Essential
- NVQ Level 2 or equivalent
- Minimum 2 years' experience supporting customers with Autism, Behaviour that Challenges and/or Diabetes
- Good IT skills
- Full driving licence
Desirable
- Experience using PBS (Positive Behaviour Support) approaches
We are committed to safeguarding and promoting the welfare of children and adults at risk, and expect all staff to share this commitment.
If your application is unsuccessful, we may contact you about alternative roles where appropriate. You will not need to submit another application.
We reserve the right to close this advert early if the vacancy is filled before the published closing date.
We are proud to champion diversity and inclusion, holding Silver accreditation from Inclusive Employers and being a member of the Employers Domestic Abuse Covenant. We welcome applicants from all backgrounds.
tailored activity sessions, we create moments that truly matter. Location: Based in the Isle of Man, this is a community-focused role supporting individuals across the island. Hours: We have both full-time and part-time positions available to suit your lifestyle.
What You Will Do
- Facilitate and bring to life our range of activity groups, brightening the days of people affected by dementia.
- Lead and support a team of volunteers who help make everything possible.
- Offer guidance, support, and information that empowers people to stay independent and improve their wellbeing.
- Deliver sessions for carers, giving them tools, knowledge, and reassurance.
- Build strong relationships with professionals, partners, and community members, making the support network even stronger.
- Provide support in person, by phone, or online, adapting to the needs of the people we serve.
About You
We are looking for someone who can see the person, not the condition. You are:
- Empathetic, compassionate, and non-judgmental.
- Confident in communicating with a diverse community and representing their needs to others.
- Experienced in running groups, working with volunteers, and supporting people with complex needs.
- Skilled with IT systems to record, report, and communicate effectively.
- Ready to travel across the island to reach those who need support.This role is for someone who wants to make a tangible difference, someone who feels rewarded by the smiles, relief, and moments of joy they help create every day.If you want a career where your work changes lives, uplifts communities, and leaves a lasting impact, join us. Step into a role where compassion, connection, and care are at the heart of everything we do.Apply now and help us make every day brighter for people living with dementia and their carers.
At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be. Together with our supporters, we’re working towards a world where dementia no longer devastates lives. Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for. Our commitment to Equity, Diversity, Inclusion & Belonging We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or
individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society. We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.
Our hiring process During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply. Please also contact Alzheimer’s Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need. To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want
to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice. We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.
We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level.
Giving back to you Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.
Neotree: The Digital Learning Health System
Neotree is an award-winning digital learning health system co-designed with frontline clinicians to end preventable newborn deaths in low-resource settings. Our open-source platform integrates real-time, knowledge-based clinical decision support (CDS), structured data capture, and visual dashboards into routine neonatal care. Currently active in 18 healthcare facilities, Neotree has supported care for 60,000 newborns and trained over 3,000 health workers to date. Neotree is the only platform of its kind with a defined pathway to embed AI-enabled decision support into routine neonatal care in sub-Saharan Africa.
Neotree: The Charity
The UK charity was established by core members of the University College London (UCL) Neotree research project to maximise the impact of their research on the quality of newborn care and newborn mortality. After five years of rapid growth and proven clinical impact, Neotree is seeking a visionary Executive Director to lead our next chapter. Having evolved from an innovative research pilot into a multi-country digital health intervention, integrated into routine neonatal care in Malawi and Zimbabwe, Neotree is poised for national-scale rollout and scale up, alongside rigorous ongoing monitoring and evaluation.
The Opportunity: Impact at Scale
By 2030 the ambition is for Neotree to be a fully integrated, sustainable standard of care across Malawi and Zimbabwe, having been handed over to, and owned by, their respective Ministries of Health. The incoming Executive Director will lead this transition, shifting the organisation from a research-led implementation partner to one able to scale up a digital public good (currently a DPGA Nominee with a full submission for DPG designation under review).
While the technological landscape, and specific delivery modules, will evolve, the Executive Director will ensure Neotree remains a safe, cost-effective, equitable, and evidence-based system that is successfully embedded within national digital health infrastructures.
The Executive Director's success will be measured collaboratively, focusing on KPIs related to impact and sustainability, and they will work alongside experienced clinical, technical, and academic leads.
Location: Remote within 2-3 hours of Central Africa Time (CAT), with approximately quarterly travel (including to Malawi, Zimbabwe and the UK).
Reports to: Board of Trustees
Hours: Full-time (40 hours per week)
Key Responsibilities
1. Operations, Clinical Safety & Quality Assurance
1.1. Senior Operational Oversight: Provide high-level oversight of Neotree’s operations across 18 healthcare facilities in Malawi and Zimbabwe, ensuring that the "baby-first" mission is consistently delivered on the ground.
1.2. Clinical Safety & Ethical Governance: Lead the overarching strategy for clinical safety and ethical compliance. Ensure the platform remains a safe and effective clinical tool, and that all operations comply with international data protection and health governance best practices.
1.3. Quality & Effectiveness: Oversee the continuous improvement and optimisation of the Neotree platform based on real-world feedback from frontline clinical staff, ensuring the system remains highly acceptable and trusted by healthcare professionals.
2. Management: People, Grants & Finance
2.1. International Team Leadership: Lead, oversee and inspire a multi-disciplinary, multi-country team (UK, Malawi, Zimbabwe, South Africa), fostering a culture of agility, collaboration, and excellence.
2.2. Develop local leadership and support the growth of country-based teams, ensuring long-term sustainability through in-country capacity building.
2.3. Financial & Grant Management:
2.3.1. Provide robust oversight of the charity’s finances, including budget setting and cash flow.
2.3.2. Lead the management of complex institutional grants (e.g. FCDO, Gates Foundation), ensuring all milestones and reporting requirements are met.
2.3.3. Manage relationships with multiple downstream partners.
3. Governance & Accountability
3.1. Statutory Compliance: Lead Neotree’s reporting and compliance with the Charity Commission, HMRC, Companies House, donors and other relevant legislation. Oversee internal and external audits.
3.2. Board Development & Relations: Act as the primary link to the Board of Trustees, providing transparent reporting on risks, financial performance, and strategic progress. Work proactively with the Chair to strengthen the board, supporting its growth and ensuring its membership is representative of the diverse international contexts and communities Neotree serves.
3.3. Risk Management: Serve as the ultimate lead for organisational risk, identifying and mitigating risks to protect the charity’s reputation, clinical safety, and financial health.
3.4. Organisational & Innovation Governance: Responsible for the continuous review and implementation of all policies (HR, due diligence, safeguarding, clinical and data governance etc.). Ensure policies are legally compliant across international operations.
4. Strategy & Impact Scaling
4.1. Overall Strategy: Lead the development and execution of Neotree’s business model and strategy to scale impact globally, ensuring the sustainable growth and wider adoption of Neotree as a digital public good.
4.2. Evidence base: Work closely with Neotree’s academic team at University College London to identify and address evidence gaps, to support on Neotree research grants (e.g. NIHR, Gates Foundation), and to ensure academic insights are translated directly into clinical impact and national policy.
4.3. Tech Strategy & Interoperability: Lead the development and execution of Neotree's digital strategy. A key focus will be driving the roadmap for system interoperability to ensure Neotree is a future-proofed platform. This includes FHIR compatibility and integration with national systems, such as DHIS2 and national EHRs, to support seamless data exchange.
4.4. Fundraising Strategy: Design and deliver a diverse fundraising strategy that further moves the organisation toward financial resilience and reduced dependence on major academic grants.
4.5. Partnerships & External Relations: Serve as one of the primary ambassadors for Neotree, alongside our Principal Investigators and co-founder Professor Michelle Heys. Define priority stakeholders, and build and maintain relationships with those high-level strategic partners to drive adoption and raise Neotree’s profile.
Key Priorities for the First 12-18 Months
The new Executive Director will focus on the following key priorities during their initial 12-18 months:
1. Successful Project Delivery & Ministry of Health Partnerships. Ensure successful delivery of the projects currently in flight, in both Malawi and Zimbabwe. This includes partnerships with the Ministries of Health in both countries to build and hand over neonatal modules in their EHR systems based on Neotree, and support their successful rollout.
2. Strategic Plan Development. Develop a 3-5 year plan with the Board, academic partners, and wider project team to build on our existing foundation to expand Neotree – including addressing research gaps, using AI to improve clinical decision support, and finding ways to expand the adoption of the technology in Zimbabwe, Malawi, and beyond. Sustainability is a core part of that strategy.
3. Strategic Plan Execution. Execute on that plan, including securing funding, building partnerships, and further developing the Neotree team.
Person Specification
Personal attributes and skillset
- Overall: Values-driven, mission alignment, humility, and commitment to equitable partnership.
- Visionary Leadership: An inspiring leader who can balance day-to-day operations with a long-term strategic focus. You can articulate a clear future for Neotree that motivates an international team and aligns global partners toward making Neotree a national standard of care, ensuring every innovation remains underpinned by our "baby-first" mission.
- Adaptability & Flexibility: You must thrive in a landscape that is constantly shifting. You can pivot strategies as national digital health priorities evolve or as new technological partners emerge. You are comfortable with ambiguity and can steer the organisation through the "unknowns" of the next five+ years.
- Communication & Collaborative Mindset: You are a bridge-builder. You have a demonstrated ability to work collaboratively across international borders and multidisciplinary partners, linking academic research, technical development, and frontline clinical delivery.
Experience
1. Education: Master’s degree (MSc, MPH, MBA) in a relevant field (e.g. Global Health, International Development, Digital Health).
2. Proven track record of overseeing delivery of health services and/or health interventions (ideally in low-resource settings).
3. Experience of working in partnership with Ministries of Health strengthening health systems.
4. Proven experience in scaling an organisation or a digital product / health intervention from a pilot phase to a national or regional standard.
5. Experience of leading multidisciplinary, multi-cultural teams, both in person and remotely.
6. Experience of monitoring and evaluating health programmes.
7. Experience managing complex grants, and diverse revenue streams (grants, philanthropy, or social enterprise models).
Desirable
- AI & Innovation: Understanding of the ethical and practical implications of integrating AI/Machine Learning into healthcare.
- Governance: Familiarity with UK charity governance, including reporting to the Charity Commission and Companies House.
Equal opportunities
Neotree values diversity and is committed to equal opportunities. All applicants for employment will receive equal treatment without discrimination on grounds of gender, race, ethnic or national origins, disability, gender identity or sexual orientation, or any other grounds. We are particularly interested in receiving applications from candidates from minority ethnic backgrounds, and the low-resource settings in which we work, to ensure we have a well-balanced and widely representative staff base.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Resettlement & Activity Worker
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Resettlement and Activities Worker
Location: Bedford, Please note that this service does not have complete step free access
Salary: £26,000 (full time equivalent)
Shift Pattern: 30 hours per week Monday to Sunday with shift patterns confirmed at the next stage. You may be required to work flexibly dependent on service and resident requirements.
About the Role
We have an exciting opportunity for a Resettlement & Activities Coordinator to join our brand new service which is due to go live April 2026! This is an 11 bed, community based mental health service, offering short stay, trauma informed support. You will support our residents who are at risk of admission but can be supported outside of mental health hospital settings, by providing tailored support to them to help them overcome their personal barriers, and achieve their goals, to live more fulfilled lives and independent living. You will play a major part in ensuring a safe, stable and secure accommodation setting which provides the right support to resident needs.
You will lead on delivering high quality activities and programmes which work to support individual need, whilst providing practical support to residents who require help with finding and sustaining suitable accommodation and engaging with community based services such as councils, training providers, and local authorities. The purpose of the role is to create a sense of belonging and independence through activities and support planning. No two days are the same, making this an ideal role for someone who enjoys variety and meaningful work in a supportive team environment.
Some Key Responsibilities Include:
- Planning and coordinating individual and group activities and sessions such as days out and visits, awareness days/weeks/months campaigns, cultural celebrations and other meaningful events.
- Delivering programmes that support residents’ goals, personal development, and reintegration.
- Developing and managing calendars of activities, events, and awareness campaigns to promote social skills, community engagement, and meaningful participation.
- Collecting information about activities and resident feedback and using this for continuous improvement.
- Running clinics, projects, and sessions, providing guidance, life skills support, and advice to residents as needed.
- Building good relationships with partners and stakeholders, identifying new opportunities and creating an accessible partner resource catalogue.
- Identify risks, safeguarding residents and take appropriate action. Maintain accurate records, reports, and administrative tasks.
About You
We are looking for someone who has a passion to support vulnerable people in making a change, supporting their rehabilitation and engaging activities, providing opportunities for them to make positive change to their lives. You will have a general understanding of mental health needs of people form different backgrounds. You will be a self motivated individual who is able to be proactive in managing your own time during busy or quiet periods to ensure productivity. You will be able to work collaboratively as part of a team, and will have alignment with our SIG values. You will be keen to support our residents to achieve their individual goals and support them to be the best versions of themselves.
We are looking for:
- Experience in coordinating and/or delivering activities and programmes with people from various backgrounds
- Ability to provide advice, support and guidance to a team and residents on various areas, particularly around resettlements
- Ability to work creatively and encourage creativity in others
- Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
- Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
- Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Prospectus is delighted to be working with a London-based charity that supports homeless and vulnerable people to recruit for an Interim Head of Finance. This is a full time, contract role for 6 months however the charity is also open to this being a permanent role. To start by April 2026, the role is based from their London office and remotely.
Managing a small team, the Head of Finance will oversee all aspects of the day to day finance function, ensuring the operation runs smoothly. You will support your team members, provide advice and guidance where necessary, and ensure that deadlines and targets for the team are met.
The successful candidate will have proven experience of managing a finance team previously, having worked aT Head/senior level. You will have experience of working in a larger charity, with a mindset of finance as an organisational resource rather than a separate department. You will be adept at supporting and motivating teams, with excellent organisational skills, ensuring actions for the team are completed in a timely manner. You will ideally have some experience of working with contracts and services.
To apply please submit your CV only in the first instance. You may also be asked to complete a short supporting statement if you do progress further in the recruitment process.
Please note: Due to the requirement to appoint someone by April 2026 applications and interviews will be on a rolling basis therefore we encourage candidates to apply ASAP
As a specialist Recruitment Practice Prospectus are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application.
About the role
You’ll provide full professional business support to our Research directorate. You’ll ensure high quality administration across a broad range of tasks and liaise with various stakeholders across the charity.
You’ll work with colleagues across the business support team to improve our processes and the technology we use to manage our information, team and projects to become more efficient and collaborative
What you'll do
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Provide administrative and practical support, acting as the first point of contact as and when required, responding to common queries or signposting as appropriate
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Coordinate team meetings, circulate agendas and make meeting notes
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Provide support with financial administration tasks such as submitting expense claims, raising purchase orders, processing invoices and responding to requests as needed
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Engage, influence and update a variety of stakeholders at all levels across and at cross-directorate meetings as required
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Support Research Leadership Team and Directorate Team meetings, with agendas and minutes, actions are followed up, and decisions implemented
What you'll bring
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Have a broad understanding of scientific research through a degree or working in a research oriented organisation
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Experience of team administration or supporting a senior executive
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Excellent communication and interpersonal skills with the ability to influence and negotiate when required at all levels internally and externally
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Excellent administration skills, including minute-taking, presentation preparation and a positive, assertive and resilient approach to prioritising and juggling varying pressures and conflicting priorities
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Experience in coordinating multiple projects simultaneously that meet the business requirements with minimal supervision
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Experience of developing and maintaining effective working relationships with senior stakeholders
This is an exciting time for Parkinson’s UK, and we would love you to join us!
Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.
Interviews for this role will be held on 09 March 2026
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
We exist to make every day better, for everybody living with Parkinson’s. Right now.
Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.
Job DescriptionWe’re looking for an exceptional Legacy Administration Team Leader to play a critical role in safeguarding and maximising one of Marie Curie’s most significant income streams. This is a senior operational role suited to someone with large-charity experience, a strong commercial mindset, and the confidence to manage a high-volume, high-value caseload in a fast-paced environment.
You’ll oversee a team of three Legacy Officers, providing expert guidance, coaching and performance management while maintaining accountability for a portfolio of around 900 active cases. Alongside this, you’ll personally manage approximately 50 complex and contentious matters, including litigation-related cases, ensuring Marie Curie’s interests are protected through robust decision-making, cost-benefit analysis and close collaboration with our legal team.
What You’ll Do
- Lead, support and develop three Legacy Officers, ensuring high performance, quality assurance and clear progression pathways.
- Hold oversight and accountability for 900+ legacy cases, ensuring accuracy, compliance and timely administration.
- Manage a personal caseload of 50 complex and contentious matters, including litigation, disputes and reputationally sensitive issues.
- Work closely with the legal team, executors, solicitors and co-beneficiaries to protect Marie Curie’s entitlement.
- Apply strong commercial judgement, undertaking cost-benefit analysis and making informed decisions on behalf of the charity.
- Monitor KPIs, SLAs and quality standards, ensuring consistent excellence across the team.
- Provide expert technical guidance on wills, probate, tax, trusts and multi-jurisdictional UK estate administration.
- Support process improvement, systems optimisation and operational best practice.
- Deputise for the Legacy Administration Manager when required.
Skills & Experience Needed
- Proven line management experience, including performance management, coaching and developing staff.
- Significant experience in a large charity legacy administration team, ideally handling income of £20m+ annually.
- Demonstrable experience managing contentious and complex legacy cases, including litigation and dispute resolution.
- Advanced technical knowledge of wills, probate, trusts, tax and estate administration across multiple UK jurisdictions.
- Strong commercial mindset, able to assess risk, analyse costs and make confident, informed decisions.
- High-volume caseload management experience, with exceptional organisational skills and the ability to prioritise under pressure.
- Excellent stakeholder management, able to influence solicitors, executors, co-beneficiaries and internal teams.
- Exceptional attention to detail, especially when reviewing legal documentation, estate accounts and financial information.
- Strong systems capability, ideally with experience using FirstClass4 or similar legacy administration platforms.
Please see full job description
Application & Interview Process
- As part of your online application, you will be asked for a CV. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
- Close date for applications: Sunday 4th January 2026
Salary: £41,000 + London Allowance (£3,500)
Contract: Contract, 12 months
Based: Homebased (can be based in London office 2 days per week)
Benefits you’ll LOVE:
- Flexible working. We’re happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care
Additional Information
At Marie Curie, our values are central to everything we do. They guide how we care for people, how we work together, and how we make decisions every day. We are committed to creating a workplace that is safe for everyone — staff and volunteers alike — supportive, inclusive and rewarding. We take stringent steps to ensure that anyone who joins our organisation are suitable for their roles and are committed to safeguarding all our people from harm. We actively consider our impact on the planet, embedding sustainability into everyday decisions to create a lasting, positive difference for the individuals we care for and the world we share.
We believe everyone should have the opportunity to thrive and fulfil their potential. Marie Curie is deeply committed to diversity, equity and inclusion, recognising both the social justice imperative and the strength a diverse workforce brings. We actively encourage applications from people of all cultures, perspectives and lived experiences.
We are happy to make reasonable adjustments throughout the recruitment process. If you require any support, please contact us at .
Every application we receive is personally reviewed by a member of our Talent Acquisition team, and in return, we ask that your application authentically reflects you — your experience, perspective and voice.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Make a Real Difference to Mental Health Across Bedfordshire
We are excited to offer a managerial opportunity within our Recovery Lounges (formerly known as Crisis Cafés), where every evening holds the power to change a life.
Recovery Lounge Manager
Post no: 656
Working Base: Bedfordshire
Area Covered: Leighton Buzzard, Luton, Bedford & Biggleswade
Work Pattern: Flexible across Monday to Sunday. Up to 5 Shifts on site per week. 1 Day at HQ in Flitwick each week. 5:00pm – 11:00pm when working on site. Flexible across the evenings to ensure each team is supported. 1 day a week, to complete admin at head office in Flitwick.
On call sickness manager cover on alternating weekends
Contract type: Permanent
Hours: 35.25 hours per week
Salary: £30,000.00 per annum FTE (£28,581.08 per annum for 35.25 hours per week)
If you’re confident working in fast-paced settings and want to support people in crisis while shaping an excellent, high-impact service, this could be the role for you.
Not only will you make a meaningful difference to people when they need it most, but you’ll also have the chance to grow your own career, working within the leading mental health charity across Bedford, Luton and Milton Keynes.
As our Recovery Lounge Manager, you’ll lead the delivery of this vital service across Leighton Buzzard, Luton, Bedford, and Biggleswade. You’ll guide and coordinate our incredibly dedicated and skilled team of eight Mental Health Support Workers and our volunteers across multiple sites (as above), working closely with NHS partners to ensure every person who walks through our doors receives compassionate, safe, and high-quality support in line with our RICH values.
This is a dynamic, hands-on leadership role—perfect for someone who thrives in fast-paced environments, values meaningful human connection, and is passionate about crisis prevention and mental health recovery.
What You’ll Do
- Champion the day-to-day operation of our Recovery Lounges, ensuring safe, effective, person-centred support, in line with Mind BLMK’s service delivery models, policies and procedures.
- Lead, inspire, and supervise staff and volunteers, fostering growth, wellbeing, and confidence.
- Assess individuals’ needs, offer a community setting where those who struggle with isolation can find engagement, deliver 1:1 support, and help prevent further deterioration or crisis.
- Build strong partnerships with NHS mental health services and local community groups to maximise impact.
- Maintain high standards of safeguarding, health and safety, data management, and service quality.
- Represent Mind BLMK across Bedfordshire, strengthening awareness and engagement with our crisis services.
- Work closely with the Crisis Services Delivery Manager and Operational Crisis Services Manager to deliver a successful and valued service.
You can find more information about in the Role Profile on our website.
Benefits of Working with Mind BLMK
We invest in your wellbeing, growth, and work–life balance. Benefits include:
- 25 days annual leave (pro rata) plus all Bank Holidays (usually 8, pro rata)
- NEST pension scheme with auto-enrolment
- Employer contribution: 3%
- Employee contribution: 5%
- Optional Health Plan
- Learning & Development opportunities, including in-house and external training
- Flexible working available on request (in line with Mind BLMK policy)
- Proud Disability Confident Employer (since 2008)
- Mindful Employer and Mindful Employer Plus signatory – demonstrating our ongoing commitment to positive mental health in the workplace
Closedown: Wednesday 11th March at 5:00pm
Please note: We reserve the right to close this advert early if enough suitable applicants apply
Start date: ASAP
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.
Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.
No agencies please.
