Compliance jobs

We're the UK's specialist blood cancer charity and our vision is clear: we’re here to beat blood cancer. We fund world-class research; provide information and support to patients and their loved ones; and raise awareness of blood cancer.

We’re looking for a CRM Product Owner to take ownership of our Microsoft Dynamics CRM, ensuring it runs effectively day to day while continuously improving how it supports the organisation. You’ll oversee integrations and data flows across systems, maintain high standards of data quality, and make sure teams across fundraising, digital and finance can rely on accurate, accessible data to deliver campaigns, track income and engage supporters.

We’re also looking for someone who can lead the ongoing development and prioritisation of CRM improvements, working closely with internal teams and external partners to streamline processes and solve problems. You’ll support and guide CRM team members, ensuring work is delivered against priorities and that the system continues to evolve to meet the needs of a fast-paced, insight-driven organisation.

This role requires regular travel to our London office, typically once per month or as the role demands.

We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives. 

Head of Direct Dialogue
Location: Flexible / Home-based (with regular travel to London and nationwide)
Salary: £65,000
Contract: Permanent

Shelter is leading the movement to defend the right to a safe home, and to win this fight, they are expanding their award-winning income generation team. Shelter is now looking for a strategic and ambitious Head of Direct Dialogue to lead its high-impact face-to-face fundraising programme.

As Head of Direct Dialogue, you will set the vision and strategy for one of Shelter’s most vital acquisition channels. This is a senior leadership role within the Individual Giving team, responsible for managing a £4m investment budget to deliver sustainable, long-term growth across cause-led and lottery products.

Leading a hybrid model of in-house teams and external agencies, you will oversee the end-to-end delivery of campaigns that inspire thousands of new supporters. You will be a highly visible leader, spending time in the field to support non-desk-based teams while ensuring the highest standards of compliance, risk management, and supporter experience. This is an opportunity to innovate, using data-driven insights to optimise supporter journeys and embed direct dialogue expertise within the wider mobilisation plans.

Shelter is looking for a commercial and entrepreneurial leader with extensive experience in large-scale direct dialogue campaigns. You will bring:

• Strategic Expertise: A proven track record of leading complex fundraising programmes across in-house and agency channels.
• Contract Management: Experience managing high-value partnerships (£1.5m+) with the ability to negotiate and drive high performance.
• Analytical Thinking: A data-led approach to budget modelling, forecasting and scenario planning in evolving environments.
• Regulatory Knowledge: In-depth understanding of the Code of Fundraising Practice and Gambling Commission regulations.
• Inclusive Leadership: A commitment to diversity and the ability to foster an equitable, high-performing team culture where people can be their authentic selves.

For further information on the role and how to apply, please download the Candidate Pack.
 

Closing date: Monday 4th May, 9am

This is an exciting opportunity for a confident, forward‑thinking finance professional who wants to make a meaningful impact - both in strengthening financial performance and in supporting a mission that transforms lives.

As we journey towards our vision to bring fulness of life for every child, no matter what struggles they face, we’re looking for a motivated and mission-driven individual to join our team as Finance Manager.

The Finance Manager will play a central role in shaping the financial strength and future growth of the charity. As the operational lead for day-to-day finance, you’ll ensure robust financial controls, deliver accurate and timely reporting, and provide clear, strategic insight that empowers leaders across the organisation. Working closely with the Director of Finance, you will be a key voice in safeguarding financial health and driving forward our mission.

As a fully qualified accountant, you will lead a high-performing finance function, bringing expertise across budgeting, forecasting, financial planning, and analysis. You will oversee and continually improve financial systems and processes, ensuring they are efficient, compliant, and fit for a growing organisation with ambitious goals. Your leadership will help ensure long-term sustainability and support informed decision-making at every level.

Beyond core financial management, this role offers the opportunity to shape broader organisational development. The Finance Manager will work closely with TLG’s commercial subsidiaries - Hope Park Business Centres and Hope Park Workspaces (Salford Quays) - providing financial oversight, analysis, and strategic advice to help these ventures thrive. The success of these income‑generating enterprises plays a key role in funding and expanding the charity’s work with children, young people, and families.

TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.

Hours: Part-time or full-time (0.8 – 1.0 FTE, 30 - 37.5 hours)

Closing Date: Thursday 7th May

Initial Interviews: Tuesday 12th May – Online

Final Interviews: Friday 22nd May – at our National Support Centre in West Yorkshire

Are you an experienced complaints leader with the credibility and confidence to shape service standards, influence change and lead a high‑performing team in a regulated environment?

We’re looking for a Call Centre Complaints Team Leader to provide strong operational leadership across our hybrid complaints function, ensuring fair, timely and compliant resolution while championing excellent customer outcomes.

About the role

You’ll have end‑to‑end accountability for the performance, quality and continuous improvement of a large complaints team. Leading by example, you’ll embed a customer‑centred, values‑led culture where complex cases are handled with empathy, consistency and sound judgement, in line with our Complaints Policy and regulatory requirements, including Charity Commission standards.

A key part of the role is driving sustainable improvement. Using insight, root‑cause analysis and performance data, you’ll identify systemic issues, influence change across teams and implement measurable improvements that strengthen customer experience and reduce repeat complaints.

You’ll also act as a senior point of expertise for complaint handling, supporting customer‑facing teams through clear guidance, policy ownership and effective stakeholder engagement.

Key responsibilities

• Lead and develop a large hybrid complaints team, with clear accountability for KPIs, SLAs and service quality
• Act as the senior escalation point for complex, sensitive or high‑risk complaints
• Ensure consistent compliance with policy, regulatory and data‑protection requirements
• Oversee quality assurance, coaching and capability development
• Produce robust performance and regulatory reporting, using insight to drive improvement
• Build strong internal and external stakeholder relationships as a complaints subject‑matter expert

About you

You’ll bring:

• Extensive experience leading complaints or customer service teams in a regulated, high‑volume call centre environment
• Strong knowledge of complaint handling, governance and regulatory frameworks
• A confident, inclusive leadership style, with experience managing hybrid teams
• Advanced data, reporting and CRM capability, using insight to influence decisions and change
• A calm, authoritative and solution‑focused approach, particularly under pressure

If you’re motivated by service excellence, people leadership and driving meaningful organisational improvement, we’d love to hear from you.

Working arrangements

This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our Birmingham Office.

The Union of Students are looking for a Finance, People and Payroll Senior Coordinator to assist the Head of Finance in the smooth running of the Union Finance Department. They will be responsible for the accurate and timely processing of payroll, helping to maintain precise financial records, and ensuring compliance with all relevant payroll regulations. This role involves collaborating with the Human Resources team to manage employee data and contribute to the smooth operation of the wider finance team. Write a 140character headline for this job. The post holder will assist in the preparation of accurate and timely Financial Management accounts and oversee the Sales Ledger and Finance Coordinator role ensuring that the sales ledger invoices are accurate and income is received. They will pay attention to detail and can work in a busy environment and to tight deadlines. It is expected that they will provide cover for the finance team in periods of absence as other team members would be expected to provide cover for this role under the same circumstances. As a member of the Union of Students the post holder will contribute to and support the delivery of our Strategic Plan.

• Location: Bath & Keynsham (BA2 & BS31)
• Salary: £38,750                                       
• Hours per week: Full time (37.5 hours) and participation in an on-call rota
• Training Provided: Opportunity to complete NVQ/QCF Diploma Level 5

Requirements 

• Leadership & Management Qualification: You hold, are working towards, or are prepared to complete a recognised Leadership and Management qualification.
• Experience: You have experience managing teams and have experience working with adults with learning disabilities and autism.
• Communication: You are adept at using a variety of communication aids and developing robust support plans.
• Compliance: Experience working with several compliance IT platforms is desirable.
• Driving: You must be a driver with access to your own vehicle

Are you an experienced manager ready to make a real difference? We are seeking a skilled and confident leader to join our two supported living locations in Keynsham and Bath, supporting adults with learning disabilities to live their lives their way. Our services are CQC regulated and focused on person-centred approaches.

About the Role

As Supported Living Manager, you will play a crucial role in ensuring we continue our goal of making a difference every day. You will work closely with an Operations Manager, external practitioners, and the local authority to meet compliance requirements and deliver consistent, high-quality support.

You will be responsible for:

• Inspiring and leading your teams to deliver consistent, person-centred support and supporting staff to gain confidence in their roles.
• Ensuring robust support plans are in place and using a variety of communication aids to support adults who may not communicate using words.
• Supporting staff training and development by ensuring all staff are supported to complete and embed training effectively.
• Maintaining compliance by ensuring rotas are compliant, routines and structures are maintained to promote independence, and by managing compliance with CQC and other regulatory requirements.
• Working flexibly, including participation in the out-of-hours on-call rota, which may involve travelling to locations within your division.

Why Join Us?

What we do matters. The adults we support have so much potential and, with the right support, can achieve great things. We are looking for a manager who can inspire, lead, achieve, and make a real difference to the people we support and their teams. If you are passionate about person-centered care and ready to take the next step in your management career, we would love to hear from you!

What Benefits Will I Have?

We offer a range of benefits that you can mix and match to suit your needs, including:

• Stream: Access your pay as you earn it, plus coaching, vouchers, discounts, cashback, and more.
• Blue Light Card: We reimburse your membership for discounts in shops and restaurants.
• Simply Health: Fully funded health cash plans with 24-hour GP access, money back on prescriptions, dental, opticians, and more.
• Buy and Sell Annual Leave: Transfer windows open twice a year.
• Pension and Life Assurance: Enrolment in our Scottish Widows pension and Life Assurance schemes.

Ready to Lead and Inspire?

If you’re looking for a role where you can truly make an impact, inspire your team, and help individuals realise their potential, we’d love to hear from you. Join us and become a driving force in empowering people to live fulfilling, independent lives on their own terms.

Apply today and start making a difference!

If you are offered a role with us, you will need to complete an enhanced DBS check. We will submit your application and pay for your check.

Please note that we are actively shortlisting candidates throughout the duration of the advert, interviews will be held as soon as possible and we will make an offer immediately if we find the right candidate.

Assistant Building Safety Manager

We are seeking an Assistant Building Safety Manager to support compliance and resident safety across a portfolio of residential buildings.

Position: Assistant Building Safety Manager
Salary: £37,451 to £45,500 per annum depending on experience plus £1,300 car allowance
Location: London, Stratford with hybrid working
Hours: Full time, 35 hours per week
Contract: Permanent
Closing Date: 4th May 2026
Interview Date: To be confirmed

About the role

This is an excellent opportunity to join a growing building safety team and support the delivery of key safety and compliance activities across a residential portfolio.

Working closely with Building Safety Managers and senior leaders, you will play an important role in ensuring buildings are safe, compliant and aligned with current legislation, including the Building Safety Act.

Key responsibilities include:

• Supporting Building Safety Managers with the management of building safety compliance
• Assisting with site inspections to ensure adherence to current safety regulations
• Gathering building information and supporting the preparation of Building Safety Case Reports
• Helping to ensure fire safety and wider building safety activities are tracked and recorded through the Golden Thread
• Reviewing maintenance and testing activities and identifying potential risks
• Supporting the procurement and management of consultants and specialist service providers
• Working collaboratively with residents, internal teams and external stakeholders to promote building safety
• Contributing to meetings and discussions relating to whole building safety

About you

You will be a proactive and collaborative individual with a keen interest in building safety and compliance.

You will have:

• Experience or exposure to building safety, compliance, property or related environments
• Knowledge of fire safety and building safety principles
• Strong communication skills with the ability to engage a range of stakeholders
• Good IT skills and experience using multiple systems to manage data and records
• A relevant Building Safety qualification or willingness to work towards one

About the organisation

This organisation is one of the UK’s leading housing providers, managing homes for hundreds of thousands of residents across London, the South East and North West.

They are committed to providing high quality housing and creating inclusive communities where people can thrive. Their approach is underpinned by strong values, a focus on diversity and inclusion, and a commitment to sustainability.

Employees benefit from a comprehensive package including a generous pension, enhanced annual leave, wellbeing support and opportunities for development.

Other roles you may have experience of could include: Building Safety Officer, Compliance Officer, Fire Safety Officer, Property Safety Officer, Assistant Compliance Manager, Housing Compliance Officer

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

This is a great opportunity to join our management team at Vauxhall City Farm, with a role combining overseeing daily café operations, events and bookings, and opportunities to develop catering and events, support income generation, and embed sustainable practices.

The role will take ownership of service standards, team development, and commercial performance, ensuring the café operates efficiently while delivering a consistently high-quality visitor experience. This role combines day to day operational leadership with longer term planning and performance management. 

Core working hours are Monday to Friday, 9am to 5pm with some evening and weekend work.

We are looking for the following attributes in candidates:

Essential:

● Minimum level 3 food hygiene and safety certification

● Personal License holder

● 2-3 years’ experience managing or supervising cafes or restaurants

● Good numeracy, literacy, and IT skills

● Excellent communication and interpersonal skills.

● Strong leadership skills with the ability to manage and motivate a team

● Ability to work independently and use initiative.

● Flexible and adaptable approach to work.

● Strong understanding of compliance requirements e.g. COSHH, HACCP, allergens etc

● Experience managing supplier relations and ordering schedules

● Commercial awareness regarding costs and performance

● Strong organisational skills with the ability to manage workloads and maintain accurate records.

● Ability to meet the physical requirements of the role.

Desirable:

● Experience operating Square POS

● Qualified first aider

● Experience working with SEN or vulnerable communities

● Experience of working in a community/ urban farm

Please apply by uploading your CV and a covering letter of more than 2-sides of A4 explaining how you meet the essential criteria on this application, and answering the following 3 questions:

1. What are your three favourite things about working in hospitality and why?
2. What things do you think distinguish a good manager from a great manager?
3. What would working at The Farm mean to you?

CLOSING DATE FOR APPLICATIONS: Friday 8th May at 12pm (we reserve the right to close to applications early).

INTERVIEW DATE: Tuesday 19th May 2026

DESIRED START DATE: On or before Monday 15th June 2026

This role is recruited under our safer recruitment policy, and will require two satisfactory references and the succesful candidate will have to undergo an enhanced DBS check.

Vauxhall City Farm is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. We encourage all qualified applicants to apply.

Location: United Kingdom, homebased with regular travel for meetings 
Contract: 1-year fixed term, Full-Time 35 hours position
Salary: Circa £45,000 per annum dependent on experience 
Excellent benefits: 25 days annual leave plus bank holidays, rising to 28 days after 2 years, 30 days after 5 years. Enhanced maternity and paternity leave, employee assistance programme.  New joiners are also given access to personalised coaching through More Happi to support your transition into your new role. 

About us: 

Since 1958 International Cat Care (iCatCare) has been advancing the care of cats worldwide by sharing evidence-based expertise, as well as inspiring individuals and communities to drive change in the understanding, treatment and respect of cats. 

We have achieved this by providing cat caregivers, veterinary professionals and those working with unowned cats, with evidence-based, practical information, and the guidance and support they need to improve cat welfare. With better understanding of the species and their individual needs, we believe we can change the lives of millions of cats globally. 

About the role: 

We’re looking for an Accreditation & Licensing Advisor to support the review and development of iCatCare’s Cat Friendly accreditation and licensing schemes (Cat Friendly Clinic, Cat Friendly Homing, Easy to Give and Cat Friendly Approved) This role plays a key part in ensuring our programmes are strategically aligned, operationally effective, and deliver measurable impact for cat welfare. 

You’ll work closely with internal teams and external stakeholders to strengthen standards, improve processes, and help ensure our schemes are sustainable, robust, and internationally relevant. 

Key responsibilities 

• Contribute to the review and development of accreditation and licensing schemes, from application through to assessment and renewal 

• Monitor emerging global standards, legislation, and research relevant to animal welfare accreditation 

• Conduct competitor and sector analysis to inform scheme development 

• Support the creation of clear policies, procedures, guidance, and implementation plans 

• Work with data and digital teams to improve systems, reporting, and efficiency 

• Coordinate timelines, manage budgets, and identify risks and opportunities 

• Support stakeholder engagement, including scheme participants, sponsors, and partners 

• Gather, analyse, and report on data for accreditation submissions, performance monitoring, and impact measurement 

• Support financial modelling, reporting dashboards, and impact reports 

• Contribute to funding and sponsorship development alongside fundraising colleagues 

About You: 

You’ll bring experience in accreditation, licensing, quality management, compliance, or a related field, with a strong appreciation of the challenges involved in operating international accreditation and/or licensing programmes. You’ll be highly organised, comfortable managing multiple priorities, and confident working independently as well as collaboratively. 

You’ll communicate clearly and thoughtfully, build positive working relationships, and feel confident using data and digital tools to support decision making and reporting. Above all, you’ll be motivated by purpose and shared values, with a genuine commitment to improving cat welfare. 

This is a meaningful opportunity to play a part in improving the lives of cats worldwide, within a supportive, values driven charity where collaboration, learning, and impact matter. 

Closing Date: midnight 30th April
Face to face Interviews: 12th/13th May location TBC

iCatCare actively promotes equality, diversity and inclusion. Our application process is non-bias. 

We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.  

Are you a learning professional who believes that great care starts with great support?

​Freeways is a local charity that supports adults with learning disabilities.  We are passionate about helping people to become as independent as possible by supporting them to make choices, learn new skills and make links with their local community. 

We are looking for a creative and compliance-focused Learning & Development Lead to join our team on a flexible, part-time basis.

​The Role

​You will ensure our staff are confident, CQC-compliant and equipped with the specialist skills needed to provide truly person-centred care.

​What you’ll be doing

• ​Designing Learning: Creating engaging and blended staff training from hands-on workshops to digital modules.
• ​Leading Compliance: Overseeing our mandatory staff training (Care Certificate, Safeguarding, MCA) and keeping us ‘Inspection Ready’.
• ​Championing Specialist Care: Rolling out high-impact programs like the Oliver McGowan Mandatory Training.
• ​Empowering Teams: Working with Service Managers to identify skills gaps and supporting staff through NVQs and apprenticeships.

​ About You

​As an experienced Learning and Development Lead/Co-ordinator. You should have:

• ​Sector Knowledge: Experience in Adult Social Care and an understanding of CQC standards.
• ​​The Right Values: Values which align with social care including dignity and respect but also an understanding of the value of working in a charity
• ​Technical ability: Comfortable introducing a Learning Management System (LMS).

Why Join Us?

• ​Impact: You will see the direct result of your work in the quality of life of the people we support.

• 35 days annual leave entitlement including public holidays (pro-rata)
• Company sick pay

• Company pension scheme
• Life assurance cover of twice your annual salary (subject to rules of the scheme)
• Family friendly/work-life balance policies
• Free DBS check every 3 years
• Occupational health provision
• Employee Assistance Programme – 24 hour access to a counselling and legal helpline
• Ample free parking at our head office site.

We are an equal opportunities employer and welcome applications from all backgrounds. This role is subject to a Basic DBS check.

Assistant Financial Accountant

Salary: £43,000 – £50,500

Contract: Permanent, Full-time (35 hours per week)

Working pattern: Hybrid – 2 days per week in the office

Location: Central London (near Euston Station)

About the Organisation

This organisation is a specialist higher education institution with a strong global reputation for academic excellence, cultural awareness, and social impact. As part of its central professional services, the Finance function plays a critical role in safeguarding financial integrity, ensuring regulatory compliance, and supporting sound decision-making across the institution.

About the Role

The Accounting Officer plays a key role in statutory reporting, financial control, and compliance activities. Reporting to a senior finance lead, the postholder will support year-end, audit, tax, and specialist accounting areas, including endowment and fund accounting.

This is an excellent opportunity for a part-qualified accountant or finance professional with strong reconciliation and reporting experience, looking to deepen their technical expertise within a complex, regulated organisation.

Key Responsibilities

Statutory Reporting & Compliance

• Support year-end financial statements and external audit processes
• Assist with VAT and Corporation Tax returns
• Prepare regulatory and statutory returns, including ONS and Companies House submissions
• Maintain strong financial controls and compliance with accounting standards

Endowment, Funds & Income Accounting

• Complete accounting and reporting for endowment and investment portfolios
• Calculate and post monthly income, gains/losses, and total return information
• Administer endowment funds, including set-up, documentation, and reconciliation
• Produce Gift Aid reclaims in line with charity law

Financial Operations & Controls

• Reconcile payroll suspense accounts and support payroll queries
• Maintain the fixed asset register and support capital accounting
• Review new cost centres and ensure compliance
• Invoice external organisations and manage internal recharges
• Provide cover for core banking activities when required

About You

Essential

• Part-qualified accountant or equivalent relevant experience
• Strong experience preparing reconciliations and accounting reports
• Understanding of financial controls and compliance
• Strong Excel skills and confidence analysing financial data
• Clear communicator, able to explain financial information to non-finance colleagues

Desirable

• Experience of endowment, fund, or charity accounting
• Knowledge of Gift Aid, charity law, or SORP requirements
• Experience in higher education or the not-for-profit sector
• Familiarity with finance systems such as Agresso (or similar ERPs)
• Experience working with auditors

This is more than a management role—it’s an opportunity to create a vibrant ecosystem for young entrepreneurs.

You’ll take ownership of the centre, embedding it in the local community while supporting young people (18–30) to start and grow their businesses. From building partnerships to mentoring founders, you’ll be at the heart of real social impact.

We’re looking for a self-starter who thrives on responsibility, can work independently, and brings energy, ideas and leadership to everything they do.

Growing Enterprise in the Community

• Build strong partnerships with local organisations and stakeholders
• Create a collaborative network that champions youth enterprise
• Raise awareness and position the hub as a go-to space for start-ups

Recruiting & Supporting Clients

• Lead outreach and recruit aspiring entrepreneurs
• Provide pre-start advice and guide business planning
• Manage applications, referrals and waiting lists

Delivering Business Support

• Offer ongoing mentoring and practical business advice
• Connect clients with local businesses, professionals and mentors
• Support employability and enterprise development pathways

Running the Hub

• Oversee day-to-day operations and facilities
• Host tours, meetings and events
• Ensure a welcoming, professional and inspiring environment

Reporting & Performance

• Monitor KPIs including occupancy and business success rates
• Maintain accurate records and reporting for trustees
• Manage rent processes and contribute to financial sustainability

Budget & Compliance

• Manage budgets and support fundraising activity
• Ensure Health & Safety standards are implemented and upheld

Launch It Kent is an independent charity based in Sheerness Kent. The charity is supported through a social franchise by Launch It who have been operating for over 25 years and manage 7 enterprise centres across the UK.

HR and Payroll Officer

Salary: £27,300 to £29,400 FTE dependent on experience

Hours: 15-20 hours per week  

Term: Permanent

Location: Brightspace, Ipswich with Blended Working available

Start Date: May 2026

About us

Community Action Suffolk (CAS) is the county’s infrastructure organisation for the Voluntary, Community, Faith and Social Enterprise (VCFSE) sector. We exist to ensure our sector, and its volunteers are supported, safe and sustainable and that our communities are active and resilient.

Our values of collaborative, enabling, person centre, responsive and trusted are the golden thread which runs through who we are and how we operate, and we aim to make them real every day.

About the role

Are you a highly organised individual with a passion for people and precision? Do you thrive in an environment where no two days are the same? If so, we want to hear from you!

We are looking for a detail-driven, people focused individual to become our HR & Payroll Officer. This role will be the go-to person for everything from onboarding new talent to ensuring payroll is running smoothly each month.

Duties include:

· Be the go-to person for all payroll matters, providing clear and helpful answers

· Provide advice and guidance on HR processes and policies

· Maintain employee records, contracts, and compliance with legal requirements

· Be the first point of contact for HR-related queries from staff

· Keeping up to date with employment law and best practices to ensure we're always compliant and fair

The successful candidate should have previous experience of HR; knowledge of payroll is advantageous. An eye for detail and a head for numbers as well as an ability to juggle a range of tasks. You should also be an excellent communication with a warm and approachable style.

If you are interested in the role and would like to learn more, please contact Louise Bradshaw Associate Director for People and Cultural Development for an informal conversation.

We are a friendly organisation, committed to promoting a diverse and inclusive culture in all that we do, and welcome applications from individuals of all backgrounds. We aim to create a workplace which is welcoming, fair, and inclusive, where people can be themselves and contribute to our vision and values.

For more information, please visit our website for a copy of our application pack. 

We are happy to discuss any reasonable adjustments individuals may require in the recruitment process, or on commencement of post.

What we offer

You will work within a reputable charity which offers its employees benefits which include:

· Blended working where role allows

· Flexible working options to support work/life balance

· 33 days increasing to a maximum 36 (FTE) annual holiday which includes an allowance for bank holidays

· Up to 4% matched pension contribution

· 2 days pro rata volunteering days to support volunteering in Suffolk

· Staff Discounts Scheme for a range of retailers including shopping, holidays, insurance, eating out and health and leisure activities

· Company Sick Pay Scheme

· Continued Professional Development for job related development

· Family Friendly policies and practices

· Tailored induction 

Closing date: Applications for this role will be reviewed and considered on an ongoing basis until the role is filled. Interviews will be arranged according to availability.

We therefore encourage you to submit your application at the earliest opportunity to avoid disappointment, as we reserve the right to close this job listing once a successful candidate is appointed.

Should you not hear from us within 10 working days from receipt of your application you have not been selected for an interview.

IPSO – the Independent Press Standards Organisation – is the regulator of most newspapers, magazines, and digital news in the UK. We are a small but influential and high-profile organisation with a clear and important purpose. We place a strong emphasis on personal development for staff and provide excellent training opportunities and a supportive work culture.

We are recruiting a Communications Officer to cover maternity leave within our committed, friendly, and dynamic team.

Reporting to the Head of Communications, you will play a key role in delivering IPSO’s communications activities, with a strong focus on digital channels and social media, internal communications, and day‑to‑day management of the IPSO website.

About the role

The key role responsibilities will be to:

• Plan, create and manage digital communications and social media content across IPSO channels, using analytics to monitor performance and support organisational priorities
• Manage and update the IPSO website using WordPress, including day‑to‑day communications, publishing rulings, and ensuring accuracy, accessibility and basic SEO standards
• Produce and edit a wide range of communications materials, including newsletters, news releases, internal updates, and briefings, ensuring alignment with IPSO’s purpose and regulatory role.
• Provide broader communications support, including media monitoring and reporting, handling press enquiries as directed, and assisting with IPSO events and conferences.

You can see a full job description on our website.

Skills and experience

We are looking for an experienced and proactive communications officer to cover maternity leave for a minimum of six months.

Working closely with colleagues across the organisation, the postholder will create clear, engaging content, monitor media coverage, and help ensure IPSO’s communications are accurate, accessible and aligned with its role as regulator of UK digital news, newspapers and magazines.

A personal interest in current affairs and the news industry is a must, but there is no need for a degree or qualification in this area. You will have strong interpersonal skills, an ability to get things done, and you will enjoy working with a range of colleagues and stakeholders.

You will also have excellent written skills and superb project management skills.

At IPSO, we want to create a culture which recognises, values, and respects that people are different. We believe that representing the diversity of the society in which we work is fundamental to our goals of protecting people and promoting freedom of expression.

We are committed to promoting a fair and inclusive workplace where all our people can flourish and reach their full potential. We know diverse teams allow for a more creative and productive environment and we strongly encourage applications from a wide range of people regardless of age, disability, sex, sexual orientation, gender (identity, expression or reassignment), marriage or civil partnership, pregnancy or maternity, race (including colour, nationality, ethnic or national origin), religion or belief and socio-economic background.

What we can offer you

This is a chance to deliver the communications of a high‑profile, independent regulator at the heart of the UK media landscape working on complex, high‑profile issues relating to journalism, regulation and press freedom.

This contract is for at least six months covering maternity leave. There is a competitive starting salary of £32,960, 25 days of paid annual leave (pro rata), and excellent additional benefits.

The role is full-time, and IPSO offers hybrid working to all staff. All staff work two core days (Tuesdays and Wednesdays) in our Central London office; members of the senior management team work an additional day in the office. New staff may be asked to come in for more days while they familiarise themselves with the organisation.

How to apply

Candidates are required to attach a Diversity Monitoring form, which can be found on our website. Please note that although this form is required for applications to be considered, candidates are free to opt out of any questions.

To apply, please read the full job description and forward your CV and you must include a cover letter outlining briefly why you are interested in the role and how you are suitable, along with the Diversity Monitoring form  by 11.59 p.m. on 24 May.

Interviews will take place on Wednesday, 10 June 2026 in London.

IPSO will reimburse reasonable travel costs for attending interviews. If you require a reasonable adjustment, please include that information with your application. In-person interviews are preferred but IPSO conducts interviews by video call where needed and candidates choosing this option will not be disadvantaged. The job description for the position can be found on our website.