Customer relationship management manager jobs

Making The Leap seeks to appoint a dynamic Educational Partnerships Manager to play a pivotal role in securing, growing, and nurturing partnerships with schools across the UK. Reporting to the Head of Educational Partnerships, the successful candidate will drive engagement with schools, teachers, and senior leaders to expand the reach and impact of Making The Leap’s programmes. This role focuses on building strong, strategic relationships with education providers while maintaining links with community organisations, colleges, universities, and corporate partners to promote MTL’s services and mission.

Making The Leap is an innovative societal change charity that aims to make a big difference. From direct delivery, to advocacy and leadership, we believe passionately that those we exist to serve have the right to be anything they want to be. To say that this is an exciting time for the organisation would be an understatement, as our incredible funders, donors, partners and supporters have given us the chance to move to the next level, and have further influence and delivery nationally.

The ethos of the organisation is to be passionate about helping young people from less-advantaged backgrounds; build up other charities and community groups and want to partner with them or support them; want to work with businesses and organisations to get things done; and care deeply about addressing inequality.

The organisation has a number of strands: core Making The Leap; the UK Social Mobility Awards; the Social Mobility Podcast and The Social Mobility List.

Chichester Festival Theatre has a strong track record of building long-term relationships with both local and national trusts, securing essential investment across areas including arts engagement, mental health, dementia care, education, heritage, inclusion and access.

With an established and credible trust base already in place, this role will be responsible for identifying new opportunities for growth, writing compelling bids and ensuring excellent stewardship of existing funders. Working closely with the Development Director and wider Development team, the postholder will help strengthen and expand CFT’s Trusts & Foundations portfolio, contributing directly to the theatre’s long-term financial sustainability and impact.

Key Responsibilities

• Research and identify new Trusts & Foundations to build a strong funding pipeline.Write compelling, tailored funding applications
• Coordinate with internal departments to shape high‑quality, evidence‑based proposals.
• Track application progress, deadlines and reporting schedules.
• Provide outstanding stewardship to existing funders through reports, evaluations and updates.
• Manage invitations to cultivation events, press nights and project visits.
• Cultivate new prospects through Development Committee and trustee networks as well as proactive outreach.
• Process payments, receipts and acknowledgements via Spektrix.
• Work with Finance to reconcile restricted income.
• Attend supporter events, press nights and cultivation events as required (including evenings/weekends).
• Manage and oversee excellent trust administration.
• Contribute to annual Trusts strategy alongside the Development Director.

Essential Criteria

• Experience writing successful five and six figure bids.
• Strong relationship‑building skills with trustees and funders.
• Excellent administrative and organisational skills.
• Ability to manage multiple deadlines and reporting requirements.
• Strong written communication skills adaptable for different funders.
• Proactive and collaborative approach.
• Ability to manage a minimum annual Trust income target of c£250,000.
• Understanding of impact reporting/evaluation.
• Desirable Criteria
• Experience in the arts or charity sector.
• Knowledge of Spektrix or similar CRM systems.
• Experience stewarding funders via events or project visits.

Please visit our website for full details.

At Ambitious about Autism, we're looking for a People Advisory Manager to join our team.

You'll lead and manage the team of People Advisors, as well as the Onboarding team, to deliver a customer and quality focused service to managers and staff on all matters relating to the employment lifecycle for all employees. You'll coordinate and manage employee relations casework and lead on people support queries, advising managers and staff on ways of working and implementing employment policies.

You'll provide guidance on safer recruitment, safeguarding and vetting policies in line with Ofsted, CQC and Keeping Children Safe in Education legislation, as well as managing and reporting on Occupational Health service usage.

We are looking for some who has:

• Demonstrable experience of providing advice to managers and staff on HR related matters.
• Experience of applying and managing pre-employment checks inclusive of DBS, Right to Work and other associated compliance
• Experience and desire in delivering a customer focused advisory and onboarding service.
• CIPD qualified level 5 or above or demonstrable equivalent Employee Relations and HR Management experience.

In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!

This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.

If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.

Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.

Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

Coach Core is an education and employment charity that improves the life-chances of under-represented young people across the UK, who experience barriers, discrimination and a lack of opportunities. We help people age 16-24 develop the skills, confidence and knowledge to unlock long-term employment opportunities through the power of sports apprenticeships. Since 2012, we’ve enabled over 1,100 young people to find meaningful employment across 21 UK locations.

Do you have exceptional skills in driving income through mass participation and special events? We are seeking an experienced, events fundraiser who organising events and stewarding supporters so that we can raise vital funds for under-represented young people.We are looking for someone who brings energy, creativity and exceptional organisation to help us deliver events that inspire, engage and raise vital funds for young people across the UK.

In this pivotal role, you’ll join our friendly Fundraising & Marketing team and take the lead on planning, promoting and delivering our challenge events programme – including the iconic TCS London Marathon and Coach Core’s own Sports Days, Golf Day and a 24hr National Three Peaks Challenge.

Your work will put you right at the heart of our mission. You’ll be the person who:

• empowers event participants to hit ambitious fundraising goals
• builds warm, lasting relationships with supporters, sponsors and partners
• ensures every Coach Core event (large or small) is well‑run, memorable and aligned with our values

Behind every successful fundraising event is someone who can hold all the moving parts together…and that’s where you come in. From recruitment and stewardship to logistics, on‑the‑day management and post‑event follow‑ups, you’ll make sure every participant feels supported and every event runs smoothly, safely and on budget.

If you love bringing people together, thrive in a collaborative environment and want to use your skills to help young people achieve things they never thought possible, this is an exciting opportunity to make a real impact.

Salary: £37,332 (FTE) £31,110 actual for 30 hours per week

Hours:30 hours per week – ideally over 4 days (flexible working considered)

Location: London / Hybrid

Holiday:25 paid holiday days per year (plus bank holidays) pro rata plus discrertionary days over Christmas period

Application Closing Date:  5:00PM Friday 13 March

Application Details:  

Your application should include:

• A copy of your CV
• A cover letter outlining why you are a strong fit for this role
• Two examples of past work you are particularly proud of, submitted separately, with a short explanation of why you have chosen them and how they demonstrate the skills set out in the job description

At Coach Core, we believe in the power of diverse perspectives. If you come from a different industry or background and bring fresh insights, innovative thinking, and a commitment to our mission, we encourage you to apply, regardless of not meeting all the criteria.

Organisational Vision & Context:

At TLG, we’re on a bold, pioneering journey toward 2030 - reshaping how we think, plan and operate so we can deliver our vision with agility and impact. Rooted in our conviction of “Fulness of life for every child, no matter what struggles they face,” and our mission to pioneer unique and relevant approaches for churches everywhere, we see technology as the accelerator that will turn vision into reality. ​​

This is an exciting time to join the team. In response to the growing mental and emotional health needs of children and young people, TLG is exploring two major initiatives: Therapeutic Hubs in churches and schools, and a UK‑wide Coaching Network that equips ministry leaders to work therapeutically with children. Together, these initiatives strengthen the local church’s ability to connect with children and families and extend the reach of compassionate, evidence‑informed support. ​

To make this possible, efficiencies and innovation must be at the forefront of how we work - streamlining processes, embedding digital solutions, and leveraging technology to unlock capacity and accelerate change. ​

This Role’s Impact:

As CRM and Systems Lead you’ll be responsible for the design, development and ownership of TLG’s Power Platform solutions, with a focus on Dynamics 365 configuration, Power BI reporting, and Power Automate workflows. This role bridges user needs with technical delivery, ensuring digital tools are intuitive, scalable, and aligned with organisational goals. You will lead the development of user-centred digital solutions and play a key role in shaping TLG’s data strategy and digital transformation, enabling TLG to scale innovation across programmes and giving our teams the tools to move fast with confidence.

If you’re a pioneer who loves collaborating across functions and turning complex needs into elegant, scalable tools, this is your invitation to accelerate TLG’s next chapter!

TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.

Hours: Part-time (0.8 FTE, 30 hours)

Closing Date: Sunday 8th March

Initial Interviews: Thursday 12th March – Online

Final Interviews: Tuesday 17th March – at our National Support Centre in West Yorkshire

Dig Deep is an award-winning international development charity working to secure clean water, safe sanitation and good hygiene for the one million people of Bomet County, Kenya - half of whom are children.

This is a new position, created at a pivotal moment for the charity. Over the last year, the combined turnover of Dig Deep and our trading subsidiary (Dig Deep Challenges) has grown by over 50%. Our impact, our partnerships and our responsibilities have grown with it. To sustain this progress well, we now need dedicated leadership across international finance and governance.

The Finance & Governance Manager will play a central role in making this work possible. By ensuring strong financial management, robust governance and clear reporting, you will help ensure every pound & Kenyan shilling is used well and every decision is well-informed.

This role is home-based and open to candidates living in the UK. You will work closely with colleagues across the UK and Kenya, with monthly travel for team meetings in the UK and occasional travel to our Kenyan office.

If you care about impact, value rigour, and want your work to make a real difference, we would love to hear from you.

ROLE SUMMARY

Organisation: Dig Deep (Africa)

Role: Finance & Governance Manager

Reporting to: Chief Executive

Key responsibilities:

• International Finance: Day-to-day international financial management of the charity and trading arm, incl. procurement, timely payment of invoices and production of management accounts
• International Governance: ensuring all statutory returns and other critical governance deadlines are met and internal governance procedures are adhered to
• Business Intelligence: developing and producing financial reports for staff leadership team and trustees
• Act as Secretary to the Board: ensure the smooth scheduling and preparation of regular board meetings
• CRM & Data Protection: Maintaining/developing CRM and ensuring compliance with data protection regulations

Contract type:

• Full-time (37.5 hours per week)
• Permanent

Salary and benefits:

• £40,000-45,000 per annum
• Mentoring, coaching and professional development support available from highly experienced trustee finance & governance committee & staff team
• 33 days annual leave (incl. Bank holidays)
• Home working with flexible hours

Location:

• Home working in UK
• Travel required once per month for team meetings in Sheffield/across Midlands/London (expenses paid)
• Possible travel required to East Africa on exceptional basis (approx. once every 2 years)

PERSON SPECIFICATION

Essential

• At least 3 years of experience in finance, governance, or a closely related role
• Experience managing day-to-day financial processes, including payments, procurement and reporting
• Good understanding of governance requirements, statutory returns and board processes
• Experience producing clear financial reports for senior staff and directors
• Experience of managing audits
• High level of accuracy and attention to detail
• Confidence managing systems, records and sensitive data
• Strong written and verbal communication skills
• Ability to work independently in a home-based role
• Alignment with Dig Deep’s values and commitment to ethical practice

Desirable

• Experience of working with QuickBooks
• Experience of multi-currency accounting
• Experience working in the charity or international development sector
• Experience supporting or acting as secretary to a board or committee
• Familiarity with CRM systems and data protection compliance
• Experience working across multiple countries or jurisdictions
• Experience supporting a growing organisation through a period of change

HOW TO APPLY

We encourage applications from all backgrounds, ages and ethnicities. If you think you could be a valuable asset to Dig Deep but are unsure about your suitability, or have any other questions, please contact us.

To apply, please attach a one-page cover letter and CV (max two sides) before 17.00 on Wednesday, 4th March 2026

First round Zoom interviews are scheduled to take place on Monday 16th March 2026

Second round in-person interviews are scheduled to take place on Monday 23rd March 2026

We are seeking an experienced Fundraiser to take ownership of a strategic role with real influence.  You’ll design and deliver a bold plan to grow individual and community income, leading donor acquisition, retention and stewardship while overseeing the programme to build meaningful local relationships that strengthen our funding and deepen community support.

This role presents an opportunity to make a tangible difference to the people and communities that our Hospice serves. As the lead for this income stream, you’ll see the direct impact of your work in improved services and patient care, shape how we engage supporters for years to come, and leave a lasting legacy by growing an essential, sustainable source of funding.

This role is for you if:

• You’re energised by building strategy and owning a fundraising income stream end-to-end.
• You’re a relationship-builder who can cultivate donors, volunteers and local partners.
• You’re motivated by seeing the direct impact of your fundraising on patient care and services.
• You want a hands-on role where you can shape systems, processes and long-term plans.

What you’ll be doing:

• Developing and owning the individual giving and community fundraising strategy and annual plan.
• Designing and delivering donor acquisition and retention programmes (welcome journeys, regular giving, renewal campaigns).
• Creating and managing a high-quality stewardship programme: personalised communications, events and impact reporting.
• Working with the Community Fundraising Lead to recruit, support and mobilise volunteers and community fundraisers; coordinating local events and activities.
• Working with Communications to produce campaign materials, stories and digital content.
• Managing donor records, segmentation and reporting in the CRM; monitoring performance against targets.

What we’re looking for:

• Proven experience in individual giving or equivalent (3+ years).
• Strong interpersonal skills and confidence engaging donors, volunteers and local businesses.
• Track record of developing and delivering acquisition, retention and stewardship activity.
• Good project management, organisation and ability to work independently across competing priorities.
• Experience with CRM systems and data-led decision-making.
• A values-led approach, excellent written communication and attention to detail.

Why join us?

• A meaningful role where your work directly improves care and support for local people and families in rural Northumberland.
• Opportunity to lead a strategic post and make a tangible, long-term impact.
• Opportunities for professional development and to shape fundraising practice.
• Local travel to connect with supporters and community partners.

Location: Hexham, hybrid working will be considered.

Hours: Full-time, with some weekend and out of hours working

Reports to: Head of Income Generation

Closing date: 9 March

Interviews: w/c 16 March

Job title: Corporate Community and Events Manager

Location: Hemel Hempstead & Watford. Hybrid where agreed.

Responsible to: Head of Fundraising & Marketing

Key relationships: Head of Fundraising, Fundraising Officer, MarComms Lead, Marketing & Events Officer

Hours: 37 hours per week

Salary: £35,000 FTE

Contract Type: Permanent

Disclosure Level:  Enhanced DSB clearance required

About Us: 

Playskill is a Hertfordshire-based charity supporting pre-school children with physical disabilities and their families. The charity relies entirely on voluntary donations to fund its vital services.

Using therapeutic play as a tool for development of key milestones, Playskill steps in during the crucial early intervention window when the brain is developing faster than at any other time. Through expert therapies, vital in-home support, specialist training and all important social and respite events for the whole family.

We stand alongside families throughout the challenges of living with disability, offering guidance, care, and community, helping them to build skills, resilience and networks to face the journey ahead. 

About the role: 

We have an exciting opportunity for a Corporate Community and Events Manager who will play a key role in growing Playskill's income through community, coporate and event fundraising. 

Working closely with the Head of Fundraising & Marketing, you will develop new fundraising opportunities, steward existing supporters, and create initiatives that introduce new people to the Playskill community.

You will lead on community and corporate partnerships, manage flagship and fundraising events (including Playskill’s Annual Golf Day), and line-manage the Fundraising Officer.

Key Responsibilities: 

• Grow income from community, corporate, and events fundraising

• Build and manage relationships with supporters, community groups, and corporate partners

• Plan and deliver fundraising events and campaigns

• Identify new income streams and opportunities

• Line manage the Fundraising Officer

• Manage budgets and record activity accurately using a CRM system

• Ability to manage budgets effectively and maintain financial discipline

Required Experience:

• Minimum 2 years' in community, corporate, or events fundraising

• Experience planning and delivering fundraising events

• Strong relationship-building and organisational skills

• Line management experience

• Experience using a CRM system (Donorfy or similar)

Diversity statement:

Playskill is an equal opportunities employer and has a high number of team members with caring responsibilities and is keen to encourage applicants from a diverse number of backgrounds.

Safeguarding statement: 

Playskill is committed to the safeguarding and welfare of all children and young people. We expect all staff to share this commitment. Playskill has a full safeguarding policy and expects all staff to undergo safeguarding training.
 

Interview date: TBC

Interview location: Hemel Hempstead

Trusts and Foundations (Grants) Manager

New Horizon Youth Centre

Charity People is delighted to be partnering with New Horizon Youth Centre to recruit for their next Trusts and Foundations (Grants) Manager.
 

The Charity

We support young people aged 16-24 who are experiencing homelessness or unsafe living situations in London. Providing a vital lifeline for thousands of young Londoners each year, we offer holistic support through our day centre, outreach work, and specialist services.

Rooted in compassion, collaboration and determination, we are driven by our mission: to give young people's potential a home. Our Strategy 2025-2030 focuses on ensuring every young person in crisis can access safety, stability and a path to independence.

We are ambitious, supportive and deeply committed to equity, diversity and inclusion. We invest in our people and work tirelessly to remove barriers for the young people and communities we serve.
 

The Role

As Trusts and Foundations Manager, you will play a pivotal role in securing the income that makes New Horizon's life-changing work possible. Managing a warm and well-established portfolio of five, six and seven figure trust, foundation and statutory supporters, you'll nurture meaningful, long-term partnerships that drive sustainable growth.

This is an exceptional opportunity to step into a role where:

• Over 50% of next year's income is already secured

• You'll gain hands-on experience leading on six and seven figure strategic bids

• You'll lead on innovative, compelling proposals that speak to urgent need

• Your work will directly improve the lives of young people experiencing homelessness

With line management responsibility for a Grants Officer and a strong collaborative culture across the fundraising team, this role offers both professional development and the chance to make a significant impact.

Key Responsibilities

• Manage and grow a portfolio of high-value trust, foundation and statutory funders, cultivating tailored, strategic relationships

• Lead on the development of compelling proposals, budgets and supporting documentation for major funders

• Identify and research new funding opportunities to strengthen the pipeline.

• Produce high quality reports that demonstrate impact and steward long term support

• Collaborate closely with the Head of Fundraising, wider team and fundraising consultants to maximise income

• Ensure accurate CRM and financial recordkeeping

• Contribute to team strategy, planning and income forecasting

• Line manage the Grants Officer, providing coaching, development and oversight of smaller bids
   

About you

We'd love to hear from you if you bring:

• Experience securing and managing five- and six-figure grants or multi-year gifts

• Strong skills in researching and soliciting new highvalue funders

• Exceptional bid writing, with the ability to turn complex information into compelling cases for support

• Experience preparing project budgets and financial information for funders

• Ability to manage multiple priorities while maintaining high standards

• Excellent relationship building skills and confidence working with senior stakeholders

• Experience in line management or supporting junior colleagues

• A commitment to equity, diversity and inclusion

• A collaborative, proactive and strategic mindset
   

Contract Details

Salary: £37,024-£41,600

Location: hybrid with 2-3 days/ week in the office - 68 Chalton Street, London, NW1 1JR

Hours: 35 hours per week, Monday-Friday

Contract: Permanent (subject to probation)
 

Benefits

• 30 days' annual leave + bank holidays

• 6% employer pension contribution

• Enhanced Employee Assistance Programme

• Cycle to Work scheme and staff loan policy

• Clinical supervision and reflective practice

• Generous training budget and Diversity Leadership Programme

• Staff away days and regular team building
   

Key dates

Closing date: 9am, Friday 27 March 2026
Interviews: 13 April 2026
 

How to Apply

The application process is CV and Supporting Statement. In the first instance, please send your up-to-date CV to . If your profile fits what we're looking for we will be in touch with lots more details and information about next steps.

We want you to have every opportunity to demonstrate your skills, ability, and potential.

Please let us know if you require any assistance or adjustment to help ensure the application process works for you.
 

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

The Talent Set are delighted to partner with a dedicated charity on a fantastic Supporter Care Manager role. This position plays a vital part in ensuring supporter satisfaction and strengthening relationships, contributing to the organisation’s impactful mission.

Key Responsibilities:

• Manage and nurture relationships with supporters through personalised communication and engagement strategies.
• Respond promptly and effectively to supporter inquiries, ensuring a positive experience.
• Develop and implement supporter retention initiatives and stewardship programmes.
• Collaborate with internal teams to coordinate supporter activities and campaigns.
• Maintain accurate records of supporter interactions and preferences.
• Use data insights to enhance supporter engagement and optimise communication approaches.
• Support fundraising efforts by encouraging supporter involvement and donations.

Person Specification:

• Proven experience in supporter or donor care, customer service, or relationship management, ideally from a charity background.
• Experience leading and developing high-performing, diverse customer service teams across multiple locations, effectively prioritising workloads and managing deadlines in busy environments.
• Excellent communication skills, able to connect with a diverse supporter base, demonstrating empathy, attentiveness to supporter needs, and a proactive approach to problem-solving.
• Proficient in CRM or supporter management systems.
• Flexible and adaptable to changing priorities.

What’s on Offer:

Salary: £35,000 - £45,000 per annum

Working Pattern: 2 days a week hybrid working with a choice of local office, occasional team meetings in London

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Join Us as our Operations Coordinator 

BeSpace is a small but growing Christian charity with a big vision to see a future where every child has space to develop personal tools to pray, reflect and grow spiritually throughout their lives, helping churches, schools and communities to flourish.

We have seen incredible impact through developing prayer and reflections spaces in schools across Oxfordshire. Since 2010, over 65,000 children have experienced prayer and reflection spaces led by local churches, trained and resourced by us. Currently 60 schools a year have one. Now, we’re building on this momentum to reach over 115 schools in the next three years and are preparing to grow nationally with developing contemplative retreats for schools.

About the Role

We are looking for an Operations Coordinator to cover adoption leave, likely for one year. This is a vital role in keeping BeSpace running smoothly and enabling our small but growing team to thrive. You will also, where needed, play a hands-on role in supporting churches and schools in our work. 

In this role, you will:

• Take responsibility for key operational processes including recruitment, HR, and volunteer management systems — not only maintaining them effectively but actively seeking ways to innovate and strengthen them, with guidance and support from senior leaders. 
• Manage finance administration, including donations, CRM (Beacon), and Gift Aid claims.
• Project manage BeSpace events and provide admin support to the team.
• Develop and maintain systems for impact tracking, GDPR compliance, and volunteer management.
• Provide communications and social media support.
• Where needed, support on-the-ground delivery of retreats and prayer and reflection spaces in schools.
• This role would suit someone with strong organisational and administrative skills, a passion for children’s spiritual development, and a willingness to get stuck into a wide variety of tasks.

About You

We’re looking for someone who is:

• Exceptionally organised, with the ability to manage multiple projects.
• Confident using IT systems and willing to learn how to use a CRM (Beacon).
• Able to work independently and collaboratively.
• Flexible, adaptable, and willing to work occasional evenings/weekends.
• Personally committed to BeSpace’s vision, with a strong Christian faith and a desire to see children flourish spiritually.

Experience in HR, finance, events, or charity administration would be an advantage, but we’re open to applicants with transferable skills.

Role Details

• Position: Operations Coordinator
• Location: Hybrid, travel required for in person team days 3 - 6 times a year and approximately 1 day a week into Oxford.
• Hours of work: PT 4 days a week. (28 hours) Flexible for the right candidate.
• Salary: £22,000 – £25,000 (pro rata) depending on experience. 
• Start Date: Monday 11th May 2026 

Why work for BeSpace?

We are intentional about developing an excellent team culture and an environment through which you will thrive, grow and succeed in your role. 

Your benefits include: 

·Generous annual leave – 25 days (pus bank holidays) per year, pro rata

·Additional time off between Christmas and New Year.

As a Support Adviser, you’ll play a vital role for people affected by motor neurone disease (MND) by offering clear information, guidance and emotional support to individuals and families. Helping them to feel informed, reassured and better equipped to manage the impact of MND. You will communicate with empathy, confidence and purpose.

Every day is different. You could help someone understand a new diagnosis, offer guidance about voice banking or genetic testing, connect a caller to financial support or local services. No two calls are the same, but each one makes a genuine impact. 

Working as a Support Adviser on a 12-month Fixed Term Contract, you’ll be part of a focused team helping individuals understand their options and access the right services at the right time. You’ll contribute to a service trusted for its compassion and reliability.

Hybrid Working and Flexibility: Requirement to attend the Northampton office 3 days per week. 

The official job title for this role is: MND Connect Adviser 

Key Responsibilities

• Respond to helpline calls, emails and forum posts with sensitivity and accuracy
• Actively listen to understand a diverse range of calls and offer tailored information
• Signpost to MND Association services and external agencies
• Support complex and sensitive enquiries, liaising with health and social care professionals
• Maintain accurate records and complete administrative tasks
• Monitor service standards and contribute to ongoing quality improvements
• Identify risk or safeguarding concerns and take appropriate action
• Uphold confidentiality and follow policies that protect people and data
• Work with the Helpline Manager and wider team to ensure effective service delivery

About You

• Experience in an information-giving role, ideally including helpline work
• Strong active listening skills, with empathy and clarity in communication
• Ability to explain complex or sensitive issues with care and precision
• Resilience to support individuals experiencing emotional distress
• Experience providing information and support in writing, including email and webchat
• Experience with contact centre or CRM systems
• Skilled in Microsoft Office, including Outlook and Excel
• Understanding of data protection and safeguarding procedures
• Able to work independently while contributing to team goals

Further information about MND Association and full job description is available in the attached Candidate Pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

What We Offer

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
• 24/7 GP access via phone and video
• Life assurance and confidential counselling helplines
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
• Access to Benefit Hub for discounts on everyday shopping
• Enhanced pension scheme
• Opportunities for training and personal development
• Hybrid working

About Us

Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.

We are looking for a fundraising manager whose core strengths are trusts and foundations fundraising, major donor cultivation, and excellent proposal writing.

The NCTJ is the guardian of the gold standard in journalism training. Through charitable initiatives including the Community Reporting Fund and Journalism Diversity Fund, we widen access to journalism careers, strengthen community reporting, and champion trusted journalism at a time when misinformation and public scepticism make high professional standards more important than ever.

Diversifying and growing charitable income is a strategic priority for NCTJ. Following the development of our fundraising strategy, this role will focus on building and growing income from UK trusts, foundations and high net worth supporters. You will have the autonomy to shape the grants and major donor pipeline.

Corporate partnerships are led primarily by our Head of Business Development. This role focuses on grants, major donors and stewardship.

About the role

You will:

• Research and manage a strong pipeline of trusts and foundation prospects
• Write and submit high-quality, tailored grant applications and expressions of interest
• Develop compelling cases for support, budgets, outcomes and proposal templates
• Build and manage major donor/high net worth pipeline through warm networks
• Lead on donor cultivation and follow-up
• Strengthen stewardship and reporting so funders feel valued and close to the impact
• Use HubSpot CRM to track pipeline, deadlines, reporting and performance

About you

You will have:

• A strong track record in trusts and foundations fundraising
• Experience securing substantial grants (five-figure and above)
• Excellent proposal and case for support writing skills
• Experience working with major donors/high net worth supporters (or strong transferable relationship-led fundraising experience)
• Strong organisation and CRM discipline
• Confidence working with senior leaders

Experience in journalism, media, education, social mobility or EDI is welcome but not essential. It is vital that you support the critical role professional journalists play in our democracy.

Benefits

• Salary c £40,000 (£37,000-£43,000) depending on experience
• Pension: 5% employer and 5% employee contribution
• Annual leave of 25 days plus bank holidays
• Discretionary bonus based on company performance
• Life cover
• Training and career development

How to apply

Please apply with your CV and a supporting statement (maximum 1,000 words total) addressing the following:

1. Trusts and foundations track record (300 words)
   Describe one trust or foundation grant of £30,000+ that you personally led. Include who the funder was, what the project was, how you shaped the proposal to meet their criteria, and the outcome.
2. Proposal writing approach (250 words)
   When starting a new funding application, what are the first five things you do before you begin writing? Please be specific.
3. Working with senior stakeholders and impact information (250 words)
   Give an example of how you worked with colleagues, senior leaders or contacts to gather the information needed for a funding proposal or donor meeting. What did you do and what was the result?
4. Interest in journalism and the NCTJ mission (200 words) What is it about the NCTJ’s work, values and mission that interests you, and why do you think it is important at this point in time for journalism and society?

Your supporting statement is an important part of the assessment for this role. We are looking for evidence of your own proposal-writing style, experience and judgement. Generic or highly templated responses are unlikely to score well.

Shortlisted candidates may be asked to complete a short writing exercise as part of the interview process.

About the NCTJ

The National Council for the Training of Journalists (NCTJ) is the charity at the heart of journalism education and training in the UK. We are the guardian of the gold standard in journalism training and qualifications, and we champion equality, diversity and inclusion so that journalism is accessible to people from all backgrounds.

Through charitable initiatives including the Journalism Diversity Fund and the Community Reporting Fund, we widen participation in journalism, support community reporting, and strengthen trusted journalism at a time when misinformation and public scepticism make high professional standards more important than ever.

NCTJ is financially stable and widely respected within the industry. However, diversifying and growing charitable income is a strategic priority for 2026–27. We have developed our first fundraising strategy to support sustainable growth and impact, and this role is central to delivering it.

Purpose of the role

This is a specialist role focused on securing and stewarding funding from trusts and foundations and developing a pipeline of major donors and high net worth supporters, underpinned by exceptional proposal writing and strong relationship management.

Corporate partnerships are led primarily by the head of business development. This role will support corporate fundraising through proposal/case development and stewardship where needed, but the primary focus is securing charitable grants and major donors.

Key responsibilities

1) Trusts and foundations fundraising

• Build and manage a strong pipeline of UK trust and foundation prospects that advance NCTJ’s charitable priorities (including diversity, community reporting, and training for a fast-changing media industry).
• Develop and maintain a grants calendar and tracking system, including deadlines, funder preferences, decision timelines, and reporting requirements.
• Write and submit high-quality, tailored grant applications and expressions of interest, working to agreed targets and timescales.
• Develop a suite of core fundraising materials (case for support, programme proposals, budgets, outcomes and evaluation narrative, boilerplate and templates) to increase quality and consistency across submissions.
• Confidently communicate the NCTJ’s purpose and impact through presentations, reports, and digital content and represent the NCTJ at meetings and events, both virtually and in person.
• Build and maintain strong funder relationships, ensuring excellent stewardship, timely reporting and opportunities for renewal and uplift.

2) Major donor / high net worth giving

• Work with the senior team to identify major donor prospects through networks and sector connections.
• Undertake proportionate prospect research and build a high-quality cultivation pipeline.
• Create tailored donor proposals and impact statements that support donor interests while advancing NCTJ priorities.
• Support cultivation meetings with briefs, materials, follow-up and stewardship plans, tracking all activity in CRM.

3) Impact, storytelling and stewardship

• Work closely with programme and communications colleagues to gather impact data, case studies and beneficiary stories to strengthen proposals and reporting.
• Develop and deliver a clear plan for thanking trusts and major donors, keeping them updated on impact, and staying in regular contact.
• Use NCTJ events and industry milestones as stewardship and cultivation opportunities, coordinating targeted follow-up and relationship management.

4) Systems, reporting and evaluation

• Maintain excellent data quality and discipline in HubSpot CRM, including prospect stage, relationship owner, next actions, submissions, reporting deadlines and contact history.
• Produce clear pipeline and performance reports for the HoBD/chief executive (eg, submissions, conversion rates, forecast, learning and next steps).
• Contribute to quarterly review sessions to evaluate progress and refine approach.

5) Collaborative working

• Build strong working relationships across the charity and its stakeholders to translate NCTJ’s work into fundable propositions and well managed projects ensuring effective delivery of programmes through cross functional collaboration.
• Bring innovative and creative concepts to the team, and develop valuable programmes and initiatives which add to the NCTJ’s new income stream.
• Contribute to shared messaging that reflects NCTJ’s mission: high standards, quality, trusted journalism, accessibility and measurable EDI impact.

Person specification

Essential

• Significant experience in trusts and foundations fundraising, including writing successful applications.
• Proven track record of securing substantial grants (five-figure and above, including multi-year where possible).
• Outstanding proposal and case for support writing skills (clear structure, persuasive narrative, strong budgets/outcomes, and tailoring to criteria).
• Strong pipeline management skills and ability to deliver multiple submissions to deadlines.
• Experience cultivating and stewarding major donors/high net worth individuals (or strong transferable relationship-led fundraising experience).
• Strong CRM capability and reporting discipline.
• Confidence working with senior stakeholders.

Desirable

• Experience strengthening fundraising systems, templates and stewardship processes.
• Experience in education, media/journalism, social mobility, EDI or local/community development.

Personal attributes

• A high-quality writer who takes pride in precision, tone and evidence.
• Proactive, organised and accountable.
• Warm, credible and professional with funders and senior stakeholders.
• Motivated by widening access, high standards, and trusted journalism.

As our Direct Marketing Officer, you will help deliver direct marketing activity that connects supporters to our mission. You will develop marketing campaigns that motivate audiences through engagement that ultimately supports income for the association. Every appeal, every message, every interaction will play a part in supporting our MND community.

Working closely with colleagues across the Association and trusted external partners, you will create compelling communications that make a big impact!

Key Responsibilities

• Responsible for planning and delivering direct marketing campaigns to recruit, develop and build relationships with supporters through a variety of channels
• Source information in order to produce appeals, newsletters and other information for supporters as appropriate, liaising with colleagues, key stakeholders and external agencies as necessary
• Day-to-day management of relationships with key external agencies and suppliers, including direct marketing agencies (e.g. printers, fulfilment houses and telemarketing agencies)
• Tracking and monitoring income and expenditure for campaigns to ensure all commissioned activity is carried out on time, within budgets and to agreed standards
• Reporting of results, and analysis of key activities against KPI’s and targets as well as making recommendations for future activity
• Respond to queries regarding direct marketing campaigns in a timely and professional manner
• Stay informed of competitor activity and legal requirements of fundraising and direct marketing in order to constantly evolve creative techniques and deliver communications that meet appropriate UK regulations

About you

• Experience of delivering Direct Marketing campaigns online and offline (acquisition and development), preferably in the not-for-profit sector
• Strong knowledge of direct marketing principles and experience of working with direct marketing agencies
• Excellent communication and attention to detail with the ability to develop good working relationships with external agencies/suppliers and key stakeholders
• Ability to harness CRM databases for potential direct marketing
• Experience in producing, analysing and interpreting statistical data
• Ability to manage multiple projects to tight deadlines, problem-solving and the confidence to make decisions

Further information about MND Association and full job description is available in the attached Candidate Pack.

Hybrid Working and Flexibility: Requirement to attend the Northampton office 1 day per week. 

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

What We Offer

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
• 24/7 GP access via phone and video
• Life assurance and confidential counselling helplines
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
• Access to Benefit Hub for discounts on everyday shopping
• Enhanced pension scheme
• Opportunities for training and personal development
• Hybrid working

About Us

Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.