Customer service management jobs

Support Team Coordinator

Do you have experience in an administrative, support or coordination role?

Join the new national Support Team! We’re looking for a proactive and organised Support Team Coordinator in this remote working role.

Position: Support Team Coordinator

Location: Remote (required to travel to Manchester/Birmingham for regular meetings - travel paid)

Hours: Full-time is 35 hours per week (part time considered at 28-35 hours per week but must include Tuesdays and Fridays)

Salary: £24,500 pro rata

Contract: Permanent

Close Date: 9am, 2nd February. Successful candidates will be contacted by 9th February.

First Interviews: 12th February / Online

Second Interviews: 13th February / Online (this is a short, informal chat with some of the team) with the final decision being made by 16th February.

About the Role

This role will be part of the team delivering the day-to-day support function, ensuring clients receive a responsive, high-quality experience. You will be the first point of contact for incoming support enquiries, coordinating responses across the business and assisting with internal administrative tasks for the Training and Implementation Specialists. This role is ideal for someone who thrives on improving systems and enjoys cross-team collaboration and hands-on delivery in a fast-moving, values-driven environment.

Key areas of responsibility include:

• Client Support
• Coordination & Administration
• Process & Service Improvement

About You

We're looking for someone who is naturally organised, genuinely enjoys solving problems, and thrives on making systems work better. Someone who can handle multiple priorities with calm efficiency while staying focused on the people behind every enquiry. Your ability to coordinate across teams, be comfortable using different software and follow things through to completion will be essential.

You will have:

• Experience in an administrative, support or coordination role
• Strong organisational skills with the ability to juggle multiple priorities
• Excellent written and verbal communication
• Comfortable using software, ideally including Salesforce or similar CRM
• Proactive and solution focused; takes initiative to solve problems and follows through to completion
• High attention to detail and accuracy.

And in return, you have the chance to shape a brand-new function in a values-driven, employee-owned social enterprise. You'll work with supportive colleagues who care about doing things well, and you'll see the direct impact of your work on organisations making a real difference in people's lives.

If you’re reading this wondering ‘is it really for me?’ or ‘I don’t quite meet all of the criteria’, then please get in touch to ask some questions or consider applying anyway. We know that some people are less likely to apply for jobs unless they believe they can perform every task. We are most interested in finding the best candidate for the job, and we know that candidate may come from a less traditional background.

About the Organisation

Join an employee-owned values-based Social Enterprise with a vision of a society in which people are enabled to thrive. As an employee-owned organisation all employees are engaged in the development of the business through a Trust Board, helping homelessness, health, and social care providers improve services by creating engaging visual tools and promoting collaborative ways of working.

Benefits include:

• Laptop and mobile phone provided for work purposes
• Open to flexible working arrangements
• Cash health plan
• Generous pension scheme
• Employee assistance programme
• Cycle to Work scheme
• 25 days’ annual leave plus bank holidays (pro-rated for part-time) & additional days at Christmas (increasing to 30 days with long service)
• Enhanced parental leave and carer’s leave
• Paid volunteering time
• Opportunities for personal development

The organisation is committed to creating a happy, healthy, purposeful work environment in which everyone is supported and empowered to do their best work. We strongly encourage candidates of diverse backgrounds and identities to apply. Each new employee is an opportunity to bring in a unique perspective and strengthen the team, so they are always eager to further diversify the organisation.

You may have experience in areas such as Admin, Administration, Administrator, Support Coordinator, Coordinator, Team Support Admin, Team Support Administration, Team Support Administrator, Support Team, Team Support, Support Admin, Support Administration, Support Administrator.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

We are looking for an Individual Giving Lead who will manage our portfolio of online and offline direct marketing campaigns, leading the delivery of these from end to end. This will include our annual Big Give cash appeal and regular giving ‘Support the serving’ campaign along with line management of the Individual Giving Fundraiser.  

About the RNRMC

RNRMC is the Navy’s principal charity which exists to support every sailor, marine and their families, for life. We do this by offering grants to and working with, other organisations to deliver programmes that meet the needs of our beneficiaries. We work hard, engaging with supporters to help raise awareness and funds to deliver the outcomes required for today and tomorrow. 

Experience and Background

You will have a minimum of two years’ experience in Individual Giving, with strong expertise in both Individual and Regular Giving programme development. You will be confident designing and delivering multichannel fundraising campaigns across email, social media, the website, and direct mail, and skilled in managing a campaign calendar from initial planning through to delivery and evaluation. Strong project planning, organisational and prioritisation skills are essential, along with proven experience working collaboratively across teams, particularly with Marketing and Communications.

You will bring experience in leading others, including setting SMART objectives, managing performance, and supporting staff development to enhance team capability. You will be able to lead a portfolio of individual and regular giving activities, ensuring targets are met and high-quality delivery is maintained. Your background will demonstrate a track record of guiding team members effectively, contributing to successful income generation and continuous improvement across fundraising programmes.

Please see the job description for full details on the duties and responsibilities.

Hours of Work

Hours of work are 35 hours per week, 09:00 – 17:00 Monday to Friday.

We have a friendly, supportive, and inclusive environment with a hybrid working approach of 60% in office and 40% home-working.

Salary

The annual salary range for the post is between £34,000 up to £37,000 per annum, depending upon experience.

Benefits

6 weeks holiday, plus bank holidays

Free on-site parking 

Cycle to Work Scheme 

Free Access to HMS Excellent Fitness Centre 

Employee Assistance Programme to give you confidential support 24 hours a day

Life Assurance (after one year’s qualifying service) 

Private Healthcare Scheme (after one year’s qualifying period) 

A generous non-contributory Pension Scheme (7% contribution after 3 months qualifying period) 

Enhanced Maternity Leave Package (after 2 year’s qualifying period) 

At Ambitious about Autism, we are currently looking for a Trust Fundraiser to join our team.

This role will be a key part of our Philanthropy team, working on securing funding from charitable trusts and foundations with the capacity to give up to £30,000. The Philanthropy team is highly regarded, consistently bringing in over half of our organisation's total voluntary income.

You'll research, identify and drive forward new income opportunities, maintain relationships with existing donors and ensure our supporters have an excellent experience through giving to us. You'll deliver high quality, written applications and reports to trusts and foundations, in line with funder deadlines and keep in touch with donors and prospects via phone, virtually and in face-to-face meetings and visits.

We are looking for someone who has:

• The ability to manage a task or project from conception to completion and meeting set deadlines
• The ability to engage, inspire, manage and collaborate with internal and external stakeholders
• Excellent interpersonal written and verbal communication skills
• Ability to think creatively and innovatively to generate income in line with the organisational strategy
• Excellent organisational, prioritisation and time management skills in order to work to tight deadlines in a busy environment

In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!

This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.

If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.

Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.

Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

Project Assistant, Birtley

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Project Assistant, Birtley

England North East

£26,222 per annum (pro rata for part time)

Ref: 120REC

Part time 22.5 hours per week – we are happy to talk flexible working.

To be worked over 3 days, with 7.5 of those hours on a Saturday.

Base: Birtley Active Travel Centre, Birtley Library, Durham Road, Chester-Le-Street, 

Contract: Fixed term contract until 30 June 2026, with possibility of extension.

 

ABOUT THE ROLE

Team: Delivery, England North East - Active Journeys

As the Project Assistant, you will play a key supportive role in the Birtley Active Travel Centre, with a particular focus on cycling-related activities.

What You’ll Be Doing

• Coordinating and supporting cycling sessions, guided rides, and other cycling engagement initiatives for people of all backgrounds and cycling abilities
• Supporting community engagement activities, including:
  • administration of events
  • communication with internal and external stakeholders and volunteers
  • Data analysis and/or reporting

This role is ideal for someone who would enjoy getting outdoors and active and are keen to help other people do the same.  You would have an interest in cycling, and be willing to participate in relevant cycling proficiency and ride leadership training.

 

ABOUT YOU

We’re looking for someone who has experience and understanding in the areas listed below. You don’t need to meet every requirement — if you feel you’d be a good fit, we encourage you to apply.

• Some basic cycle maintenance experience, and a willingness to learn more including working towards relevant qualification
• Strong administrative and communication skills
• Experience providing support or information to members of the public (e.g. customers, visitors, service users etc.)
• Experience in supporting projects, including event logistics, maintaining project documentation, and assisting with stakeholder engagement.
  
   

WHAT WE OFFER

We want you to feel supported, valued, and empowered in your role. That’s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life.

Wellbeing Support

• 28 days’ leave per annum plus bank holidays for full-time employees
• Option to buy an extra week of annual leave (pro-rata for part-time employees)
• Paid volunteer days to support causes you care about
• Free, confidential support service available 24/7
• Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme

Financial Benefits

• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust
• Bike, computer and season ticket loans
• Discount benefits
• London Weighting Allowance of £4,530 per annum for all those living within a London Borough (32 local authority districts plus the City of London).
• Death in Service benefit – 3 x annual Salary 

Family Friendly Policies

• Enhanced maternity and paternity pay
• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday) 

 

ADDITIONAL INFORMATION

• Application deadline: 09:00, 02 February 2026
• Interviews will be held in person at Birtley Active Travel Hub during the week of 9 February 2026. To apply, please complete our online application form.
• We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community.
• Adjustments are available throughout the application process.

Want to explore more roles?

We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community.

Our Values

• We are always learning
• Championing equity
• Taking ownership
• Delivering Together

Our vision is for a world where everyone experiencing a mental health issue receives support and respect. Join our passionate, dedicated team and make a difference today.

About the role

 As a Sessional Peer Support Team Leader within our Safe Haven service, you will play a key role in ensuring the safe, effective day‑to‑day running of the service. You will provide on‑shift leadership, support and guidance to staff, while working closely with the Service Manager to ensure the service meets quality, safeguarding and operational standards.

Our Safe Haven service supports people who are experiencing, or are at risk of, a mental health crisis. The service is delivered in partnership between Solent Mind and Southern Health NHS Foundation Trust, offering compassionate, timely support in a welcoming environment.

Key responsibilities include:

• Providing supervision, support and guidance to staff on shift
• Overseeing the smooth running of the service, ensuring safeguarding and risk assessment processes are followed
• Working in partnership with clinical and community services to achieve positive outcomes
• Contributing to service development, quality improvement and monitoring activity
• Ensuring the building is safe, welcoming and meets health and safety requirements

This is a sessional role (0 hours contract) with 4.30pm -11.30pm shifts (with some weekend/bank holiday working essential).

Any offer of employment will be subject to an Enhanced Adult DBS check.

About you

To succeed in the role you will need experience working with people who may be vulnerable and have complex needs as well as an understanding of mental health issues and their impact on individuals and communities (which may come from professional, personal or lived experience).

You will have experience supervising or leading a staff team and have Strong verbal and written communication skills.

You will be confident using IT systems, including MS Office and case management or CRM systems.

You will have the ability to remain calm, reflective and solution‑focused, as well as have awareness of safeguarding, equality, diversity and inclusion to remain calm, reflective and solution‑focused.

About us

Solent Mind is the largest mental health charity in Hampshire. It is part of a network of 125 local Minds in England and Wales, which are independent charities affiliated to Mind, the national mental health charity. Solent Mind has its own board of trustees and raises its own funds to deliver its services, support and training tailored to the needs of people living in Hampshire, Southampton, Portsmouth, and the Isle of Wight. Solent Mind has a gold award for workplace wellbeing index 2022/2023 and has signed up to be a mindful employer.

If you’re ready to join the fight for mental health, visit our website to find out more and apply.  

Closing date: Sunday 1 Februay 2026 (11.59pm)

Solent Mind welcomes applications from all the communities in which we work. Appointments are made on merit.

Registered Charity No: 1081116. Registered with Limited Liability in England and Wales No: 4004500.

Liberty and its supporters have been a force for fairness, dignity and respect in our society for more than 90 years. Now, at this crucial turning point in British political history, we’re looking for an experienced and motivated Individual Giving Officer to play a key role in growing Liberty’s supporter base and delivering an excellent supporter experience, to ensure that, together, we are strong enough to face the challenges ahead.

Joining our Communications and Engagement Team, you’ll be part of a passionate team that raises around £1 million annually from individual donations and membership contributions – income that drives Liberty’s public campaigning, legal work and investigative journalism.

This is an exciting moment to join us as we embed a new individual giving strategy and explore new and existing channels to strengthen our fundraising. You’ll support the recruitment of new supporters (particularly through digital channels), develop data‑driven supporter journeys, and ensure our members and donors feel informed, valued and connected to Liberty’s impact. You will also lead on producing supporter materials, work closely with colleagues across the organisation, and act as the main point of contact for our supporters.

If you’re a collaborative fundraiser with excellent communication skills, confident using fundraising databases and systems, and passionate about human rights, we would love you to help shape the next chapter of Liberty’s individual giving programme.

Liberty offers flexible working and is committed to employee development. We aim to encourage people from all backgrounds to work with us and are particularly interested in hearing from people from minority backgrounds and all socio-economic sections of society. Liberty supports hybrid working, with a minimum office attendance two days per week in the Westminster office.

The deadline for applications is 9am Monday 9 February 2026

Applications received after this deadline will not be considered.

Please be aware that we do not accept CVs for this role. All applicants must complete the application form to apply.

First round interviews will be held on Monday 23 February 

Second round interview will be held on Monday 2 March 

Apply via the job board on our website. 

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Join the Single Homeless Prevention Service (SHPS) as a housing coach, preventing and relieving homelessness of local people by finding sustainable solutions in the private rented sector.

Location: Crisis Skylight Brent (Harlesden) and local community settings

Contract: 12 months Fixed Term Contract

About the role

As a SHPS Housing Coach you will be working with individuals to prevent or relieve homelessness by sourcing affordable, suitable and sustainable private rented sector accommodation. You will also help individuals to address any other support needs they may have which are a barrier to achieving their goals and ending their homelessness by linking them with relevant agencies. This role requires skilled delivery of a range of interventions and a passion for working with those who face multiple disadvantages in society. We welcome candidates who can bring enthusiasm to learn, transferrable skills and/or have housing experience.

About you

To be successful in this role you will have transferrable skills and/or housing experience and can demonstrate skills and values in the following areas:

• Supporting people to prevent and relieve homelessness (through assessments, housing people, negotiating with landlords, advice and support to sustain tenancies)
• Demonstrating a pro-active and solution-focused approach to supporting individuals overcome barriers they are facing around housing.
• Ability to work in a fast-paced and results focused environment.
• Liaising and negotiating with a range of stakeholders effectively to achieve the best possible outcome for the people you work with (landlords, accommodation providers, local authorities, DWP, etc.).
• Actively contribute to sourcing suitable and affordable accommodation
• Excellent interpersonal, communication and administrative skills to manage a client caseload and own workload.
• You are pro-active and adaptable, uphold the dignity of all individuals you work with and demonstrate a willingness to follow best practice and a clear resolve to end homelessness.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions in the application form, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better.

We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. 

Working at Crisis 

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Tuesday 3rd February 2026 at 23:59

Interview date and location: 12/13th February 2026, in-person at Crisis Skylight Brent, 1-2 Bank Buildings, High St, NW10 4LT

Interview process: Competency-based interview and Interview task

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Registered Charity Numbers: E&W1082947, SC040094

ABOUT US

Women at the Well is a support service for women based in the King’s Cross area of central London. We provide practical support and advocacy to women facing a wide range of disadvantages, and we have a specialism in working with women whose lives have been affected by prostitution and/or sexual exploitation. We are trauma informed, holistic and woman-centred. We deliver our mission through three interconnected services:

1. A women only drop-in service

2. An advocacy service

3. An outreach service

We take referrals from many external partners and while we have a hub-centre in Kings Cross we are a pan-London service. Read more about our work in our impact report.

Women at the Well has supported thousands of women over more than twenty years work in London. We see the complex ways in which women’s inequality, racism, disability and poor health, educational disadvantage, trauma in childhood, migration and the hostile immigration environment can all lead to significant social and economic disadvantages and harm. In our work we meet women who have experienced repeated and extensive abuse, and who are often homeless, living with addictions and/or mental health issues, and in poverty. We see how these women are at high risk of a range of sexually exploitative behaviours including prostitution. As well as providing tailored support, we aim to speak up for the rights of women to live lives free from abuse.

JOB PURPOSE:

The Head of Fundraising & Partnerships will lead the development and delivery of Women at The Well’s fundraising strategy, ensuring we build the sustainable and diverse income base needed to continue supporting women facing extraordinary disadvantage, exploitation and harm. As a senior, hands-on fundraiser, the postholder will take responsibility for income generation across trusts and foundations, individual philanthropy, corporate partnerships and community fundraising, while building the systems, relationships and communications that underpin long-term growth.

Working closely with the CEO—an experienced trusts fundraiser—the postholder will identify opportunities, cultivate relationships, steward supporters, craft compelling cases for support, and drive forward multi-stream fundraising with clarity and purpose. They will coordinate the CEO’s involvement in major fundraising opportunities and act as a strategic partner, ensuring the organisation’s leadership has what they need to secure transformational funding.

This role sits at the heart of a small, values-driven team committed to trauma-informed, women-centred work. The postholder must bring emotional resilience, sound judgement and a deep respect for the dignity and lived experiences of the women who use our service. Regular presence in our King’s Cross centre is important for relationship-building and grounding fundraising work in the mission, though we offer flexibility in working patterns for the right candidate.

Description

Salary: £85k-£90K DOE

Hours: 37.5 per week

Reports to: Director of Policy and Oversight

Location: Harlow, Essex. Regular travel required to London and Scotland. Harlow is Easily commutable from London Liverpool Street or Tottenham Hale Station. We offer a free minibus service to/from Harlow Town Train Station as well as free parking and EV charging on site.

Extra Information: Open to conversation on hybrid, flexible and compressed working arrangements. Regular travel to London and Scotland is required including Government meetings.

About the role:

Lead the Scheme Oversight function to ensure the Motability Scheme consistently delivers choice, value for money and excellent customer service for disabled people. The role includes setting the Oversight strategy, developing the Scheme’s performance management framework, reporting on performance to internal/external parties and assisting/managing key stakeholder relationships across Motability Foundation, Motability Operations and Government departments. 

What you will be doing:

Policy and Planning: 

• Monitor UK Government policy and proposals with material impact on the Scheme; coordinate Motability’s position and implications for Oversight. 

• Lead annual Oversight strategy refresh and contribute to Motability’s Strategic Plan. 

• Chair (or deputise for Director at) Scheme Oversight governance forums and ensure well‑prepared agendas, papers and decisions flow to Governors and SOC. 

• Undertake ad hoc projects to develop Motability or Scheme services as required. 

Governance & Performance Monitoring: 

• Manage the contractual relationship between Motability Foundation and its service providers in a collaborative manner. 

• Own the Oversight performance framework (KPIs, targets, thresholds) and coordinate performance reporting activities to provide monthly updates to key stakeholders. 

• Lead operational reviews of Motability Operations’ delivery, commissioning deep dives where issues or opportunities are identified. 

• Sponsor customer satisfaction and experience measurement across Scheme services, ensuring findings inform improvements. 

Leadership: 

• Act as a liaison between Motability Foundation and Motability Operations, ensuring collaborative & effective oversight. 

• Own key relationships within the Motability Operations executive leadership, Motability Foundation 

• Board and key Government officials. 

• Build a high‑performing oversight team culture of openness, integrity, and collaborative challenge; set and monitor KPIs. 

Your experience:

Must haves:

• A successful track record at senior executive level. 

• Experienced in strategic planning and performance management within a customer focussed organisation. 

• Experience of working with Government departments or regulators. 

• Experience in negotiating and managing commercial contracts. 

• High level of financial and analytical skills. 

• Knowledge of qualitative and quantitative performance standards. 

• Experienced in preparation of complex reports. 

• Awareness of current government including European, economic and business issues. 

• Strong communication skills, written, verbal, presentation. 

• Inspirational individual, passionate about customer service. 

• Strong planning skills. Commercially astute. Thoughtful. 

• High level influencing skills, with excellent team skills and the ability to build strong relationships with stakeholders. 

• Understands the importance of personal mobility for disabled people. 

Nice to haves: 

• Experience within automotive or consumer finance businesses. ·

• Previous experience with consulting or advisory role. 

• Understanding of consumer credit and the economics of car financing (leasing and hire purchase). 

If you’re interested in applying and excited about working with us but are unsure if you have the right skills and experience, we'd still encourage you to apply.

Benefits

Who are we?

We are building a future where all disabled people have the transport options to make the journeys they choose.

We fund, support, research and innovate so that all disabled people can make the journeys they choose. We oversee the Motability Scheme and provide grants to help people use it, providing access to transport to hundreds of thousands of people a year. We award grants to charities and organisations who provide different types of transport, or work towards making transport accessible. We also carry out ongoing research, in partnership with disabled people and key stakeholders in the industry, to inspire innovations that continue to champion accessible transport for all.

Why choose us?

We want working for the Motability Foundation to be the best career move you’ve ever made. When you join the Motability Foundation you will join a group of people who are supportive, innovative and motivated to improve the lives of our beneficiaries.

We value everyone’s unique qualities and celebrate having a diverse, equitable and inclusive culture where everyone feels safe to be their authentic selves. This is embedded into our values, Collaborative, Respectful and Evolving.

We bring our people together through our People Forum, Equity, Diversity and Inclusion Forum, Social Squad and our Wellbeing Champions and our employee Spotlight Awards help us recognise the excellence and dedication of our staff.

We are proud to be recognised as Disability Confident Leader, have attained Platinum Level Award for Investors in People and are members of the Business Disability Forum.

A career with Motability Foundation can offer you so much more than earning potential, we pride ourselves in offering some fantastic benefits. Some of these include:

• 26 days annual leave, plus the option to buy/ sell up to five days.
• One wellbeing day for extra flexibility.
• Pension scheme - Up to 20%, including a 10% non-contributory contribution and matched contributions up to 5%.
• Life Assurance of four times your salary.
• Private healthcare through BUPA for you and your family, along with a Medicash Health Plan.
• Employee assistance programme: GP appointments, eye tests, flu vaccinations, sick pay and free gym and yoga sessions.
• Enhanced Parental Leave, including Adoption Pay.
• Free parking, EV charge points and a minibus service to/from the town centre and train station.
• Fresh fruit, breakfast snacks, and a Dress for Your Day dress code.
• Learning and development opportunities to help you grow.

Our vision is to create a charity where everyone feels like they belong, benefits from and participates in, the work we do. We actively encourage applications from people of all backgrounds and cultures, and we aim to be an employer of choice for candidates with disabilities.

As a Disability Confident Leader, we have committed to ensuring that disabled people and those with long term health conditions have the opportunities to fulfil their potential. We want to ensure everyone has the opportunity to perform their best when interviewing and when working with us, so if you require any reasonable adjustments that would make you more comfortable, please let us know so that we can do our best to support you.

To help us create an inclusive workplace we are committed to offering to interview every disabled applicant who meets the minimum criteria for the job. Some of our roles attract a high volume of applications and in some circumstances, we may need to limit the number of interviews offered to disabled and non-disabled candidates. 

Hours: 37.5 hours

Salary: £42,213.23 FTE (depending on experience)

Contract type: Permanent

What can we offer you?

Financial Reward: Take advantage of a competitive salary with opportunities for progression, up to 5% employer pension contribution and thousands of perks through Blue Light card!

Health and Wellness: Access to a 24/7 Employee Assistance Programme, Doctor Line for over-the-phone GP consultations, and dedicated Mental Health First Aiders.

Work-Life Balance: Enjoy a set schedule, a Birthday Bonus day off, and competitive family-friendly benefits.

Career Development: Paid training, opportunities for accredited apprenticeship programs, and potential for career progression.

The Role:

Putting client-centred care into practice requires the backing of the whole organisation, we are looking for a passionate and committed Clinical Team Leader to join our team within our West Midlands clinic. Within our Nurse led environment we have well-established protocols and support systems that reinforce a values-driven organisational culture, with a focus on care and leaving no one behind.

You will ensure the smooth running of the centre on a day-to-day basis by overseeing all clinical areas, safeguarding and supervision of the nursing team, co-ordination of doctors/surgeons/anaesthetists, being the main point of call for clinical and safeguarding matters and by being a part of the supervisory team.

As a registered Clinical Team Leader, you will be provided with a bespoke training package tailored to your clinical experience to equip you in delivering safe and effective abortion care to our clients.

Previous experience of working within sexual and reproductive health is not a requisite of this role.

Working within our clinics you will be joining a team of both clinical and non-clinical colleagues who empower our clients to make reproductive choices that are right for them.

To perform this role, it is essential that you have the following skills:

• Experience with leadership and leading a team
• Ability to work independently and use initiative
• Strong interpersonal communication skills for supporting our diverse client population
• Excellent record keeping
• Strong clinical knowledge and good analytical skills
• Good time management skills
• Ability to manage risk effectively, prioritising workloads accordingly
• Good IT skills (full training on internal programs will be provided)

Are you passionate about making a real difference? Are you used to engaging with diverse communities? Do you have experience of working in a client/customer facing role and dealing with a variety of external stakeholders? Do you hold excellent organisational and project management skills?

TPP are recruiting an Engagement and Event Coordinator on behalf of our client, an international charity focused on supporting people facing severe health issues.

Benefits:

• 25 days' holiday per annum plus public holidays, increasing after two years' service by one day per year (up to a maximum of four additional days per year)
• 5% Employer Pension Contribution
• Corporate Eye Care Scheme
• Life Assurance (4 times basic salary)
• Cycle to Work Scheme
• Season Ticket Loans

The Role:

As an Engagement and Event Coordinator, you will help expand the database of volunteers and save more lives. This role is central to the client's mission and we're looking for someone who is excited to engage with diverse communities, support patients and their families, and manage impactful volunteer recruitment events across the UK.

Main responsibilities:

• Develop and manage volunteer recruitment events nationwide.
• Engage with patients and their families to create compelling appeals that raise awareness and increase volunteer registrations.
• Lead presentations and training sessions for volunteers, communities, and corporate groups to inspire participation in drives.
• Collaborate with marketing and PR teams to optimise event visibility and support patient-led campaigns.
• Work towards volunteer recruitment KPIs and targets while maintaining detailed records in our database.

Essential requirements:

• Experience in a client-facing or support role, with strong communication and organisational skills.
• Sensitivity and empathy when working with individuals facing difficult circumstances.
• A full UK driving licence and willingness to travel regularly across the UK.
• Excellent IT skills, with experience using databases and managing digital communications.

Note: Due to the nature of this role, some evening and weekend work might be required. Toil will be given.

This vacancy is based in West London and closes 29th January.

If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!

TPP are always keen to speak with candidates looking to work in the sector so if this role isn’t quite right for you, please do check out our website www.tpp.co.uk and pop your CV over to us!

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

The Multiple System Atrophy Trust (MSA Trust) is the UK and Eire’s leading national charity offering vital support to people affected by MSA – a terminal neurodegenerative disease. 

About the Role

To lead on the Trust’s Policy and Communications work. To ensure our strategy and work in this area is led by the specific needs of people affected by MSA. This will require effective contact between the Trust and people affected by MSA, a range of health and care professionals; in order to develop their engagement in a professional and supportive way. To be an ambassador for change in wider society, working in the best interests of people affected by MSA. To develop and ensure effective external communications and dialogue with people affected by MSA and facilitate positive collaboration with other relevant agencies and policymakers. To co-ordinate marketing and clear messaging to key stakeholders.

To promote the development of this element of work within the MSA Trust, which may include future line management responsibility as the work develops.

Key Responsibilities:

• Work with the CEO, internal teams, Services Committee, and other colleagues to set and deliver an integrated Policy and External Communications strategy for the MSA Trust. 
• Be responsible for the development and delivery of an operational plan with targets and be accountable for the budget in this area.
• Lead on policy and campaigning work, ensuring priorities reflect the views of people with MSA.
• Be responsible for the Trust’s external communications and messaging.  
• Be responsible for ensuring that the development and output of our communications and policy work are inclusive and reflect the diversity of our MSA community.
• Play a key role in the development and effectiveness of national and local voluntary networks that support shared ambitions for the neurology sector.
• Play a key role in the production of MSA News – the Trust’s flagship publication for members.
• Work closely with colleagues to ensure our services are compliant with relevant policies, procedures and relevant legislative frameworks.
• Create positive relationships with MSA Trust colleagues, Trustees, and external networks to share knowledge, insight and evidence.

General Responsibilities

• Undertake any other duties commensurate with the level of the role.
• Embrace diversity and share in the MSA Trust’s commitment to equality of opportunity and to eliminating discrimination.
• Work closely with the Fundraising Team to build fundable propositions and build relationships with supporters.
• Use the charity’s resources efficiently and effectively to ensure that our financial resources are demonstrably used for the benefit of our service users.
• Ensure that information is obtained, used and stored in accordance with our Data Protection and Confidentiality policies.
• Maintain compliance and adherence with all processes to ensure good governance.
• Develop a deep understanding of the issues facing people affected by MSA across the UK and Ireland, including the Health, Social Care and Welfare landscape.

We will not accept applications without a covering statement. Please ensure in your covering letter you mention any dates you might not be available for interview.

We welcome applications from all backgrounds and are committed to equality, diversity, and inclusion.

Please note that care-experienced applicants who meet the essential criteria will be guaranteed an interview. 

We are actively trying to increase the diversity of our team and we encourage applications from people from minoritised ethnic backgrounds. We are dedicated to being a workplace where everyone feels a sense of belonging and where diversity is celebrated. In our last staff survey, 95% said they feel a sense of belonging at Settle. Please see our website for more information on our approach to Equity, Diversity and Inclusion.

Benefits

• Flexible working arrangements around 10am-4pm core hours
• 40 days paid leave per year: 25 days annual leave (pro-rata), 8 bank holidays, 3 days between Christmas and New Year and 4 wellbeing days (pro-rata)
• Strong commitment to professional development with a dedicated training budget
• Up to 5% pension contribution
• Cycle to work scheme
• Employee Assistance Programme offering access to free therapy
• Work phone and laptop
• A supportive and inclusive culture with regular team social events

We’re looking for someone to join Settle in a new and exciting role, working to grow and develop our community of young people and oversee the coordination of our participation work, sometimes referred to as youth involvement or lived-experience involvement.

We believe that lived experience would be particularly valuable to this role so applicants with experience of the care system are strongly encouraged to apply. Care-experienced applicants who meet the essential criteria will be guaranteed an interview (see the experience needed for this role for a clear definition of what we mean by 'care-experienced').

As Senior Community and Participation Officer you will play a key part in creating strong two-way communication with young people, increasing engagement in our community programme and helping to improve our offer through feedback. You will lead in designing, coordinating and facilitating community workshops and getting to know our community of young people. You will work closely with other teams across the organisation to support them to coordinate involvement and participation opportunities for our Settle Community as well as young people who are active on the programme.

We are looking for a compassionate and collaborative individual who has previously led or been involved in community organising or the development and management of communities of interest and shared action. You will have a good understanding of the needs of care experienced young people and will feel comfortable managing risk and safeguarding concerns to ensure that the young people you are working with receive high quality support.

You’ll feel comfortable working with people from a range of backgrounds and will enjoy building relationships with colleagues and organisations outside the direct Settle team. You are a great connector, able to draw connections between the stakeholders you are building relationships with to source opportunities for the different ways they could engage with the Settle Community and the wider organisation. You will utilise creative thinking to ensure our community offer is engaging and of value to the Settle Community.

Drive revenue growth & build high‑impact partnerships at the Nuclear Institute: lead advertising, sponsorship & strategic relationships.

Income Generation & Partnerships Executive

4-days a week with travel, remote UK

The Nuclear Institute is recruiting an Income Generation & Partnerships Executive to drive sustainable revenue growth and strengthen the Nuclear Institute’s commercial relationships. This role is pivotal in maximising advertising, sponsorship and partnership opportunities across all NI platforms – including the Nuclear Future Magazine, digital channels and events – while ensuring alignment with the Institute’s values and strategic objectives.

This is a wholly remote role, with regular travel. Flexible working options are available.

Closing date: Wednesday 4 February

Interviews are expected to take place in early February. Candidates shortlisted for interview will be notified by email shortly after the closing date.

We anticipate a high volume of applications. While we aim to respond to all candidates, this may not be possible. If you have not been contacted by the end of February, please assume that your application has not been successful.