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We are seeking an experienced and values-driven Financial Operations Manager to lead our finance function and support the continued development of strong, sustainable financial operations across the College.
This is a key leadership role, reporting to the Director of Finance & Compliance, with direct line management responsibility for a team of finance professionals. You will play a critical role in ensuring the smooth running of finance operations, supporting strategic decision-making, and strengthening financial systems and controls.
You can see more about what we do at Portland Charity by looking at the Who We Are and Choose Your Future pages on our website
*Please note that we will not accept any applications submitted after the campaign has been closed. We may close campaigns early if we have a high volume of applications.
What you will do
In this role, you will:
- Provide strong leadership and people management to the finance team, supporting, coaching and developing staff to deliver high-quality outcomes.
- Oversee the production and review of monthly management accounts, ensuring accuracy and timely reporting to budget holders.
- Lead on budget setting and forecasting, working closely with managers across the organisation.
- Manage cash flow, financial controls and reporting, ensuring compliance with charity sector requirements
- Support strategic projects including financial planning, capital development and service expansion.
You will also contribute to wider organisational priorities and maintaining strong external partnerships.
What we are looking for
This is a leadership role that requires highly developed people management capability, alongside strong technical finance experience.
You will bring:
- Significant experience in a finance role, including management accounts, audit and financial reporting.
- A recognised accountancy qualification or substantial equivalent experience.
- Proven leadership and people management skills, with experience of managing, developing and motivating teams.
- Strong organisational, analytical and problem-solving skills.
- Experience of working collaboratively across departments and building effective relationships at all levels.
- Knowledge of charity finance, financial regulations and best practice.
We are particularly looking for someone who can combine technical expertise with visible, supportive leadership, ensuring the team is confident, capable and continually developing.
Working Hours
Monday to Friday 8.30am - 4.30pm
Working at Portland Charity
At Portland Charity, our learners, citizens and staff are at the heart of what we do. We are passionate about our vision that all people with disabilities will have a lifetime of opportunity, and you could help us to achieve that. Our priority for staff is to create an outstanding place to work where the rewards of a job well done can be seen in the faces of our learners and citizens.
There are lots of great benefits to working at Portland Charity
· A rewarding career and working towards positive outcomes for our learners and citizens
· Enhanced holidays of 33 days per year when you join us (pro rata) and you are able to buy up to 10 additional days of holiday
· You are eligible for a Blue Light Card with access to lots of great discounts
· Free and confidential access to an Employee Assistance Programme
· Free parking on site and access to a subsidised canteen with a variety of meal options (main campus only)
· Everyone has an opportunity to develop their knowledge and skills on the job through training, mentoring and qualifications.
· Free life assurance – your family will benefit from a payment of 4x your annual salary if the unthinkable should happen
We are committed to promoting equality, challenging discrimination and developing community cohesion. We welcome applications from all sections the community.
Applying to work at Portland Charity
There are some other important things you need to know before you apply to work with us at Portland Charity.
Portland Charity is committed to safeguarding and promoting the welfare of its learners, citizens, customers, volunteers and staff. We expect all our staff to be aware of their responsibilities to protect learners, citizens, customers, volunteers and staff from abuse or harm and to promote Fundamental British Values.
It is an offence to apply for this role if you are included in the child and or adult barred list. This role does not involve regulated activity.
Successful applicants will be required to undertake a Disclosure and Barring Service (DBS) check and to provide proof of their right to work in the UK.
Please note – We need you to complete an application form to fulfil our Safer Recruitment responsibilities, but you can submit a CV, and we will consider it alongside your application form.
In order to apply for this role, you will need to apply using our online recruitment portal, Sam People Recruit.
Please click on the “apply” button, and this will take you to the link to access the platform.
If you have any questions or need some help when completing your application, you can call the recruitment team and we will be happy to help.
Many of our staff have a disability, and we’re proud to hold Disability Confident and Mindful Employer status which recognises our positive approach to physical and mental health and wellbeing at work. If you would like to speak with us before completing an application, you can contact our recruitment team who will be happy to support you with your application or answer any questions.
The client requests no contact from agencies or media sales.
About Scotland's Charity Air Ambulance
Scotland’s Charity Air Ambulance (SCAA) exists so nobody in Scotland suffers or dies because medical help cannot get there in time. People can get sick or have accidents anywhere and anytime. But in Scotland there are places where urgent medical help cannot reach people. Or help gets there too late. And when lives are at risk every minute matters. As a charity we rely on donations from the Scottish public, companies and communities to ensure that urgent medical help gets to the patient when it is needed, wherever they are and at whatever time of day.
The Role
As part of an ongoing strategy of development, SCAA are looking for a highly motivated, focussed and committed individual to support the growth of our corporate partnerships programme. Working closely with the Partnerships Manager, you’ll play a key role in identifying, securing and developing partnerships that generate sustainable income and create meaningful impact for our charity.
This is an exciting opportunity for someone who enjoys building relationships, spotting opportunities and delivering exceptional donor experiences.
The Partnerships Fundraiser will support on the securing of new partnerships and take the lead on stewarding our corporate partner portfolio. They will join a dynamic team who are passionate about supporting our corporate partners, demonstrating the contribution they make to our critical service through their donations of time and money.
This role will be based either in Perth, at Scone Airport, or at our Aberdeen base, at Aberdeen Airport. SCAA supports flexible and hybrid working arrangements—our current approach typically includes two office days per week for those working on a hybrid basis. The usual hours of work will be Monday—Friday, 9am—5pm but it should be noted that this role will require the successful candidate to occasionally work at weekends and during the evenings. This role will also require the successful candidate to travel regularly to partner locations within Scotland.
About You
Essential
- Experience working in a similar role managing partnerships between businesses and/or charities either within the commercial or charity sector.
- Experience developing donor-focussed communications.
- Experience of working with relevant CRM databases and a commitment to capturing donor relationship details through the use of these systems.
- Knowledge of appropriate fundraising regulations.
- Excellent interpersonal skills to establish meaningful connections with our partners.
- Research skills to support the recruitment of new partners.
- Ability to build successful relationships with a range of stakeholders including donors, volunteers, ambassadors, board members and other senior stakeholders.
- Excellent written and verbal communication skills
- Ability to demonstrate a commitment to delivering excellence and continuous improvement.
- Keen attention to detail and ability to complete tasks including all administration around tasks and archiving key materials for learning and review.
- Ability to conduct thorough reviews of projects against KPIs.
- Ability to work within a team, adopting a collaborative approach to working with colleagues, whilst also able to work independently, being pro-active and self-sufficient.
- Proficient IT skills, including the use of the Microsoft Office suite.
Our Benefits
- Pension: 12% employer’s & 5% employee’s contribution (after 3 months’ service)
- Annual Leave: 36 days (incl. public holidays) + an extra day for your birthday (and additional days with long service)
- Death in Service benefit: 4 times annual salary
- Optional Private Medical Insurance plan and Cashplan
- Employee Assistance Programme
- Enhanced Maternity/Adoption/Paternity Pay
- Access to Blue Light Card
- Learning and Development Opportunities
Selection Process
Interviews will take place at our base at Perth Airport in Scone during the week commencing the 27th July 2026.
How to apply
Please refer to the full job pack on our website.
Application deadline is 5pm on Sunday 19th July 2026.
To ensure no one in Scotland dies because help cannot get there in time.
The client requests no contact from agencies or media sales.
Create is seeking a dynamic, ambitious, driven, fundraiser (grants/major gifts) with strong strategic skills, an exemplary income generation track record, and a passion for the power of the creative arts. This Senior Leadership Team position reports directly to the Chief Executive and manages a small team.
Do you believe in the power of the creative arts to connect, empower and upskill isolated and vulnerable children and adults? Are you passionate about relationship building, storytelling, meeting targets and changing lives? Are you excited to use your extensive senior-level fundraising experience, knowledge and contacts to lead Create’s income generation from Trusts & Foundations (T&F), public sector and High Net Worth Individuals (HNWI)?
Create believes in the power of the creative arts to promote inclusion, empower lives and increase acceptance.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a key leadership role responsible for the safe, high-quality delivery of our respite breaks, wellbeing programmes and outreach services, alongside building strong relationships that help grow our reach and referral base.
You’ll lead a flexible workforce and oversee day-to-day operations, while also working externally with schools, local authorities and partner agencies to strengthen referral pathways and increase access to our services, particularly across Glasgow, Edinburgh and North/East Ayrshire.
Working closely with colleagues across the organisation, you’ll make sure services are deliverable, sustainable and aligned with future growth. A big part of the role is understanding local need and helping shape how and where our services are delivered.
The client requests no contact from agencies or media sales.
We are seeking a Digital Marketing Officer to join our Development and Communications directorate and contribute to the ICR’s digital marketing needs – in particular, to support fundraising across all digital touchpoints. The successful candidate will play a key role in producing and editing digital fundraising content for the ICR’s website and donation platform; creating content for digital ads, including writing copy, working on video briefs, and collating appropriate imagery; our email marketing by writing compelling copy, building templates and working with data.
Key Responsibilities
- Creating fundraising content for the ICR's website
- Developing effective digital supporter journeys
- Writing copy for email marketing
- Creating and optimising content for digital advertising
About You
We are looking for someone with experience in writing engaging copy for email marketing, social media and paid advertising, and have good knowledge of email marketing and digital platforms including Mailchimp, Google Search Ads, Ad Grants and Meta.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hybrid / High Wycombe HP13 (minimum of one day per week on site)
£38,000 - £42,000 FTE + £312 working-from-home allowance
We’re looking for a talented Individual Giving Manager to join the Fundraising & Communications Cluster at Embrace.
The Fundraising & Communications Cluster comprises expertise in fundraising, marketing, communication, trading (web shop), supporter engagement and retention. Working collaboratively, we serve our supporters by providing authentic and engaging communications inspiring active social witness, engagement and giving to charity.
The Fundraising & Communications Cluster strengthens Embrace’s communication, education, and fundraising efforts to drive growth, so that more people engage with our content, more donors are attracted to support, and the UK church is more deeply engaged with the cause - enabling us to fund more work in the region and generate a deeper understanding of Christian service in the Middle East.
As Individual Giving Manager, you’ll help us grow sustainable income by keeping individual supporters inspired, informed and engaged - so they give again, stay longer, and deepen their support.
You will deliver an excellent supporter journey experience, project managing engaging and compelling direct and digital individual giving activity (including – but not limited to – appeals, regular giving conversion & upgrade, lapsed reactivation) and incorporating legacies marketing, raising more than £1m voluntary income each year.
What success looks like:
- Higher Life-Time Value (LTV): more second gifts, upgrades and cross channel giving; stronger legacy pipeline.
- Lower churn: reduced lapse rates for cash and regular givers.
- Better donor experience: faster thank yous, clearer impact reporting, higher satisfaction with fewer complaints/optouts.
- Sustainable mix: growth in regular giving and mid-value segments; predictable, repeatable income.
Key Responsibilities:
Supporter Experience & Journeys
- Map and continually improve journeys: welcome → second gift; regular giving nurture/upgrade; mid-value; legacy prospecting; lapsed reactivation; complaint recovery.
- Set cadence and channel mix (email, mail, phone, SMS, social, events, digital) for consistent, donor‑first communications in appropriate channels and accessible formats.
- Donor-first approach: clear, inclusive language; accessible formats; low‑friction giving/retention flows and personalisation e.g. name, last gift, interests, location, project etc.
- Collaborate with Content & Communications colleagues to deliver content that shares the impact of support i.e. what donors make possible and Embrace’s brand story.
Segmentation, Testing & Insight
- Track Regular Giving net growth; diagnose attrition drivers and fix root causes; maintain acceptable Return on Investment (ROIs).
- Lead supporter segmentation (by behaviour & interest) and A/B testing (offer, timing, upgrade prompts).
- Adopt an evidence-based, test and learn‑ approach; analyse appeals, campaign performance and share insights to drive decisions.
- Work with colleagues to build insight dashboard and understanding of retention.
Mid‑Value & Legacy Development
- Steward mid‑value donors with tailored journeys; warm handovers to and from Major Giving Manager.
- Develop and test legacy propositions and routes to market to grow enquiries and pledges.
Acquisition & Cross‑Sell
- Project manage individual giving product development and testing; identify new audiences and routes to market.
- Collaborate with Web Shop team and the Digital Marketing Campaigns Manager to optimise Alternative Gifts and cross-sell opportunities focusing on a digital first approach.
Cross-Team Collaboration
- Work closely with the Supporter Experience Team to ensure that supporter journeys are being optimised and feedback from supporters is being captured and acted upon.
- Commission and work with the CRM and Systems Manager to develop clear and understandable dashboards, ensuring that the insights are used to develop plans and measure performance.
- Closely liaise with the Legacy administration team, working with them to ensure the packs and information are up to date and legacy marketing information complies with the latest Institute of Legacy Management standards.
- Develop an understanding of the Partner projects and Advocacy agenda, ensure all supporter briefings are aligned to agreed messaging.
Organisation-wide Contribution
- Model Embrace’s values of trust, respect, integrity, and compassion.
- Uphold safeguarding responsibilities and compliance with GDPR and charity regulations.
- Actively support cross-team collaboration and organisational goals. Maintain CRM hygiene.
Qualifications, Experience & Knowledge:
- Educated to degree standard or equivalent (E.g. practical experience within fundraising).
- Member of Chartered Institute of Fundraising.
- Proven individual giving or CRM led retention experience in a charity, membership or subscription context.
- Hands‑on journey design and automation.
- Strong data literacy: segmentation, dashboards (CRM/Excel), test and learn.
- Excellent written communication—able to brief compelling, impacted content and clear supporter updates.
- Practical project management; calm under pressure; collaborative and solutions focused.
- Working knowledge of GDPR/PECR and best practice supporter care.
- Experience stewarding mid-value supporters and legacy pipelines.
- Experience with payment recovery tools and card update flows.
- Familiarity with UK charity sector metrics and fundraising codes of practice.
Personal qualities:
- Donor-first mindset, inclusive and empathetic.
- Curious, evidence driven, and comfortable iterating.
- High integrity, discretion and good judgment.
- Highly motivated and results driven.
- Ability to work under pressure and manage competing priorities.
- Passionate about the work of Embrace, with the ability to enthuse and engage others.
- A natural collaborator who enjoys working as part a team to deliver organisation wide objectives.
Tools & systems:
- CRM Dashboards & analysis.
- Payments: Direct Debit management, card‑updater/failed‑payment recovery.
- Microsoft 365 (Teams, SharePoint, Planner), project boards.
Benefits at Embrace the Middle East:
- Embrace supports all staff to work effectively through flexible and remote working options, including flexi‑time and home‑working.
- Under our flexi‑time framework, staff may agree variable start and finish times with their manager, balancing organisational needs with personal circumstances.
- Pension - option to join from day 1. Maximum employer contribution of 10%.
- Holiday entitlement: 32 days, comprising 24 days’ personal leave (including a birthday day off) and 8 public/bank holidays, plus 3 additional days between Christmas and New Year. Entitlement increases with service to 33 days after 5 years and 34 days after 10 years.
- Access to retail discount portal.
- Life Assurance – 3x salary.
- Employee Assistance Programme (confidential counselling, legal and financial advice) – available 24/7, 365 days a year.
- Training and development programme for all employees.
- Commitment to staff health & wellbeing.
- Probationary period: 3 months.
If this sounds like you, please apply on our vacancies page.
Closing date: 5.00pm on Wednesday, 15 July 2026.
We reserve the right to close this vacancy and conduct interviews in advance of the closing date should suitable applications be received.
Embrace the Middle East is an equal opportunity employer. In line with our recruitment policy, we are committed to attracting and selecting staff solely based on merit- skills, qualifications, and ability to perform- regardless of age, race, gender, disability, sexual orientation, religion, or socioeconomic background. Our recruitment process is structured, transparent, and designed to eliminate bias, ensuring that every candidate receives fair treatment and consideration. All job opportunities are advertised openly, and selection decisions are based on clear, pre-defined criteria and objective assessment methods. We stand by the values of dignity, fairness, and inclusion in all our communications and activities.
Head of Fundraising
The Harrow Club
West London | Permanent
Charity People is thrilled to be partnering with The Harrow Club to recruit their new Head of Fundraising and Communications. This is a brilliant opportunity to join a respected, community‑rooted youth charity at a genuinely exciting moment of growth. If you’re someone who loves building relationships, creating clarity and momentum, and shaping a function with purpose at its heart, this could be the perfect next step.
· Salary: £53,000
· Location: Harrow Club, W10
· Hybrid working: 2 days per week in the office
· Hours: full-time, permanent
About The Harrow Club
The Harrow Club is a longstanding and highly respected youth charity working at the heart of some of West London’s most disadvantaged communities. For more than 140 years, the organisation has championed local young people, providing universal youth clubs alongside targeted specialist support for those aged 10–21 who need it most.
Each week, the organisation works with up to 500 young people across six youth club sites and a wide range of targeted interventions spanning education, wellbeing, employability and positive life choices. Their model is rooted in trusted relationships, high-quality programmes, and early intervention - helping young people grow in confidence, overcome disadvantage, and move toward a positive future.
About the Role
This is a strategic and hands‑on opportunity to lead and shape The Harrow Club’s fundraising and communications activity. You’ll drive sustainable income growth, raise the charity’s profile, and ensure its story is told with clarity, conviction and heart.
This role will suit someone with ambition, emotional intelligence and a strong sense of purpose - someone excited by the chance to build something meaningful and see their work directly translate into better outcomes for young people.
“We are looking for someone with energy, credibility, and purpose. Someone who is motivated by impact, comfortable with responsibility, and excited by the opportunity to build something that really matters. If you want your work to translate directly into better outcomes for young people and families, I would strongly encourage you to apply.
I look forward to hearing from you.” Garnet Johnson, CEO
As Head of Fundraising & Communications, you will:
- Lead the development of a cross‑organisational fundraising strategy.
- Build a high‑performing fundraising and communications function.
- Position The Harrow Club as a credible, high‑impact partner.
- Embed excellent stewardship, strong data practice and compliance.
In this role, you’ll be the driving force behind an ambitious fundraising programme, shaping a bold strategy, unlocking new income streams, and building a diverse, future-proof pipeline. You’ll lead on high‑value bids and forge relationships with trusts, foundations, corporates and major donors, creating compelling propositions that inspire long‑term support. You will elevate the charity’s profile through impactful campaigns, events and content that bring the Harrow Clubs mission to life.
About you
We’re looking for a values‑driven fundraiser with a strong track record of securing income across trusts, corporates, major donors and/or foundations. A skilled communicator with excellent writing and relationship‑building abilities, you’re confident managing multiple projects and leading people to do their best work. You’re organised, proactive and committed to the mission of The Harrow Club. Experience in communications, digital engagement, campaigns, or knowledge of GDPR and fundraising regulation would be a bonus.
How to Apply
Please send your CV and a cover letter to Kevin from our recruitment partner, Charity People.
Your cover letter should respond to these three questions (max. 350 words each):
- Why are you interested in the role at The Harrow Club?
- What will you bring to the role and the organisation’s future impact?
- How do your skills and experience meet the essential requirements?
Recruitment Timeline
- Closing Date: Friday, 10th July
- 1st Stage interviews – TBC
- 2nd Stage interviews – TBC
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Research Manager
£38,709pa + Excellent benefits
Woking, Surrey GU21 4LL / Hybrid Working (minimum 40% in person collaboration per month)
About the role
We’re excited to be recruiting a Research Manager to join WWF-UK.
In this role, you’ll lead the delivery of high-quality qualitative and quantitative research that helps us better understand supporter attitudes, motivations, behaviours and barriers. You’ll turn evidence into clear, actionable insight that supports stronger decision-making across WWF-UK.
You’ll manage a range of research activity, including brand tracking, supporter surveys, audience research, segmentation, benchmarking studies, CSAT surveys and industry trend analysis. You’ll work closely with colleagues across Brand, Digital, Communications, Campaigns and Fundraising to embed evidence-based thinking into planning, campaign development, supporter engagement and evaluation.
You’ll also manage relationships with research agencies, ensuring work is well-briefed, delivered to a high standard and provides value for money. Alongside this, you’ll help strengthen how research is commissioned, governed, shared and reused across WWF-UK, including supporting ethical practice, GDPR compliance, commissioning guidance and the development of a central research repository.
Skills and experience
You’ll bring the skills and experience needed to succeed in this role, including:
Essential
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Proven experience delivering qualitative and quantitative research projects across the full research lifecycle
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Strong research expertise, including survey design, sampling, data interpretation and behavioural insight
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Experience managing research agencies, including briefing, quality checking, managing deliverables and maintaining strong working relationships
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Ability to translate research questions into clear briefs and apply the right methodology to generate actionable insight
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Strong analytical skills, with the ability to interpret findings and summarise them into clear strategic implications
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Excellent communication skills, with the ability to present complex insight clearly through narrative, visuals and recommendations
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Strong project management skills, with the ability to manage multiple research projects and priorities
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Strong stakeholder management skills, with the ability to collaborate across teams and influence decision-making without line authority
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Understanding of research governance, ethical practice and GDPR as it relates to research
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High level of digital and data literacy
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A clear commitment to WWF-UK’s mission, values and ethical standards
Desirable
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Experience with brand tracking, audience surveys, segmentation models, benchmarking studies, CSAT surveys and industry trend analysis
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Experience supporting decision-making in marketing, communications, campaigns, fundraising or supporter engagement settings
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Experience developing or applying audience frameworks, segmentation or insight tools in planning contexts
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Experience developing research processes, commissioning guidance or central insight repositories
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Experience using research or analysis tools, such as SPSS or analytics platforms
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Experience working in a charity, purpose-led or complex stakeholder environment
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Qualification in research, marketing, behavioural science, social science or a related discipline
What we offer
We believe in rewarding our team with more than just a salary. Here’s what you can expect:
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Annual leave starting at 26 days a year pro-rated, rising one day each year to 31 days plus bank holidays
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Flexible working options, to support your work life balance
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5% employer contribution to pension, rising to 10% with employee contribution
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Learning and development opportunities to help you grow
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Regular wellbeing initiatives to support your health and happiness.
This is a UK based contract, and you are required to have the Right to Work in the UK. Unfortunately, we’re unable to offer sponsorship and any offer of employment will be subject to evidence of your Right to Work in the UK.
This role is hybrid with a minimum 40% of your contracted hours spent at our beautiful UK head office, the Living Planet Centre in Woking, Surrey, where you’ll hot desk among trees and gardens.
About WWF-UK
We're a global conservation charity with millions of supporters and hundreds of projects around the world.
At WWF-UK, we’re bringing our world back to life. Protecting what’s left isn’t enough. We’re racing to restore nature and prevent catastrophic climate change. And it’s a race we can win with everyone’s help.
We’re courageous, passionate, and driven by science. For more than 60 years we’ve been at the forefront of global efforts to protect wildlife and the natural world. We work with integrity, collaboration and deep respect for those we partner with.
How to apply
Click the link to apply via our website. You’ll be asked to complete an application form and upload your CV and a supporting statement that tells us why you’ll be a great addition to WWF-UK.
Application closing date
19/07/2026
Our Diversity Promise to You
At the heart of our mission is a simple truth: the planet needs everyone. That means you - in all your uniqueness, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or how you choose to express yourself.
We don’t do stereotypes. We work together with purpose, driven by passion and enhanced by respect, courage, and integrity. We pull together from all walks of life to fight for a better future, and we want you to feel supported every step of the way.
We’re proud to be a Disability Confident employer and are committed to creating an inclusive workplace where everyone feels they belong. We actively encourage applications from people of all backgrounds and identities.
So, if there’s anything we can do to make your application or interview experience more comfortable or accessible, just give our Talent Acquisition Team a shout via our website.
Safeguarding Commitment
Just as we celebrate diversity in all its forms, we are equally dedicated to creating a safe environment for every person we work with or encounter.
Our commitment extends to children, adults at risk, and individuals experiencing any form of vulnerability, whether temporary or permanent.
We proudly stand behind CAPSEAH (Common Approach to Protection from Sexual Exploitation, Sexual Abuse and Sexual Harassment) and put this commitment into action through clear policies, thorough training, and recruitment checks tailored to each role, which may include external vetting.
If you ever have a concern, however big or small, know that there are confidential channels ready to support you at WWF-UK. We promise to respond promptly and with care, because protecting every individual is at the heart of everything we do.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set are partnering with a leading national charity to recruit a Prospect Research Manager to play a pivotal role in driving income growth across high-value fundraising. Sitting within a dynamic relationship development team, this role will be central to building robust pipelines and unlocking new opportunities across philanthropy and partnerships.
The successful candidate will lead on delivering high-quality, insight-led research to support fundraising strategy and decision-making. Working closely with senior stakeholders and philanthropy colleagues, they will help identify and prioritise prospects, inform cultivation strategies, and strengthen pipeline management.
This is a highly collaborative role, combining research expertise, stakeholder engagement and strategic influence.
Key duties include:
- Identify, research and profile high-value prospects across multiple income streams
- Deliver detailed briefings and insight to support senior leadership, trustees and fundraising teams
- Support and help lead portfolio and pipeline review processes
- Contribute to the development and delivery of prospect management strategy
- Build strong relationships with internal stakeholders, influencing decision-making through insight
- Lead on research projects aligned to strategic priorities and high-value opportunities
- Ensure best practice in due diligence, GDPR and ethical fundraising
- Champion effective use of CRM systems to strengthen prospect tracking and reporting
- Monitor sector trends and identify new tools, approaches and opportunities to enhance research capability
About you:
- Proven experience in prospect research within a fundraising environment
- Strong track record of supporting high-value fundraising, including six-figure+ prospects
- Experience working in complex organisations with multiple stakeholders
- Excellent research, analytical and writing skills with strong attention to detail
- Confident communicator, able to influence and engage senior stakeholders
- Strong understanding of CRM systems and prospect management processes
- Highly organised, proactive and comfortable managing competing priorities
- Passionate about using insight to drive strategic fundraising growth
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practices that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
Overview of the post
To work alongside Braunstone residents, volunteers, businesses and partners to build strong relationships and co-design services that reflect community priorities in Braunstone. The role focuses on meaningful engagement, volunteer involvement, and partnership working, with a smaller element of project-based fundraising and communications support that helps amplify community voices and showcase impact.
This role is rooted in a strengths-based, inclusive approach that values lived experience and community voice.
Main responsibilities and duties
Community Engagement & Co-Design
- Build and maintain trusted relationships with Braunstone residents, community groups, local businesses and grassroots organisations
- Facilitate conversations, workshops, and engagement activities to co-design services and projects to ensure community voices and lived experience meaningfully inform service development and delivery
- Act as a visible and approachable presence within the community
- Promote inclusive, accessible, and trauma-informed engagement practices
- Gather community feedback and insight to inform service improvement, contribute to monitoring, learning, and evaluation activities
- Reflect on practice and adapt approaches in response to community needs
Volunteer Engagement & Support
- Recruit, induct, coordinate training and support volunteers, with a focus on local community involvement, including support to deliver b inspired services
- Acting as a key point of contact for volunteers, develop clear, meaningful volunteer roles aligned with community and organisational needs
- Foster a positive, inclusive volunteer culture that values contribution and wellbeing
Partnerships, Networking & Community Presence
- Build and maintain relationships with local organisations, businesses, networks, and stakeholders, including representing the organisation at community meetings, events, and forums
- Strengthen local connections to improve service reach and impact by identifying opportunities for collaboration and shared learning
Communications & Community Storytelling
- Support delivery of the organisation’s communications plans including engagement with digital platforms with a focus on community engagement and impact to strengthen community connection and awareness
- Create and source digital content (e.g. short written pieces, photos, videos, social media content) that showcases community-led work and lived experience, ensuring content is inclusive, ethical, and reflective of organisational values
- Work with colleagues to share stories that demonstrate learning, outcomes, and community voice
Project Support & Community-Led Fundraising
- Support small-scale, project-specific fundraising activities that emerge from community-led initiatives, working alongside colleagues and community members to help shape funding ideas where needed
- Contribute information and insight to funding applications when relevant
- Build relationships with local supporters, businesses, and community partners
General Duties:
- Attend and participate in team meetings, training and events that ensure the effective sharing of information and co-ordination with the team’s activities.
- Undertake administrative and maintenance duties that assist in the smooth running of the Neighbourhood Support Base. This will include taking collective responsibility in relation to matters of health and safety, equipment maintenance, data protection and confidentiality management, and visitor service and care.
- Ensure that all NST activities are undertaken in line with the legal requirements and b inspired policy, procedures and good practice. This includes the production of risk assessments and other data that can demonstrate effective and safe planning.
- Undertake consultations in-line with the Neighbourhood Action Plan and work alongside other members of the NST to gather, collate and analyse information that inform perceived local need/s.
- Work outside normal office hours and at weekends as and when required.
- To ensure promotion and implementation of The Braunstone Foundation’s policies in relation to Equalities; to ensure that buildings, equipment and facilities are managed in a safe and effective way in line with Health and safety requirements.
- To carry out work in such a way as to promote The Braunstone Foundations aims objectives and agreed policies.
- This job description sets out the duties of the post at the present time. Such duties may vary from time to time without changing the general character of the duties or the level of responsibilities entailed. Such variations are a common occurrence and cannot in themselves justify a reconsideration of a grading of the position.
Person Specification
Post: Community Engagement Coordinator - Essential (E)Desirable (D)
Qualifications and Experience
Experience in community engagement, community development, or a similar role (E)
Experience recruiting, supporting, or working alongside volunteers (E)
Experience of working in the charitable/voluntary sector (D)
Some experience or understanding of community or project-based fundraising (D)
Knowledge
Understanding of community-led and co-production approaches (E)
Commitment to dignity, inclusion, and empowerment (E)
Understands the needs of deprived communities and barriers and challenges facing individuals and service providers (E)
Knowledge of safeguarding procedures for both adult and child protection (D)
Health and safety processes in relation to community activity (D)
Experience supporting communications or digital engagement in a community or voluntary setting (D)
Knowledge of local communities and networks (D)
Skills
Confidence creating or contributing to digital content or communication (E)
Ability to engage respectfully with people from diverse backgrounds and build positive relationships (E)
Excellent organisational skills and experience (E)
Excellent verbal and written communication skills (E)
Strong IT skills especially with Microsoft Office (E)
Problem-solving skills and ability to adapt and act accordingly to situations (E)
Good time management skills to be able to support the needs of multiple people (E)
Ability to keep accurate records and a good understanding of the importance of data (E)
Personal
An interest in helping other people, regardless of their circumstances (E)
Passionate about tackling poverty, deprivation and injustice and wanting to actively contribute to helping those in need (E)
Trustworthy, reliable and able to keep matters confidential (E)
A high level of patience and emotional resilience (E)
Ability to contribute effectively to a small team (E)
Calm and professional (E)
Other
Right to work in the UK (E)
Satisfactory DBS check (E)
Full and clean UK driving Licence (D)
For Community, For Life

The client requests no contact from agencies or media sales.
Job Purpose
The Communications Lead will:
- Build brand awareness and help to ensure the TLC: Talk, Listen, Change Group brands are accurately and consistently represented at all times. In particular, ensure consistency in messaging and tone of voice for each brand and when communicating about the Group as a whole.
- Communicate effectively with our stakeholders (customers for our commercial subsidiaries plus funders, commissioners, supporters, partners and the public for the charity) to strengthen our relationships with them, creating high quality and engaging copy, marketing collateral and communications.
- Lead all internal communications across TLC, crafting clear, useful, positive and supportive information for our staff, volunteers and Board.
- Extend the TLC Group’s reach across the UK by delivering marketing campaigns that adhere to our brand guidelines and principles, strengthening our reputation over time with every piece of activity we deliver.
- Working with the rest of the Marketing (and wider Development and Partnerships) Department, take personal ownership and accountability for the execution of marketing activities according to agreed processes, on time, on budget and to high quality standards/
The Communications Lead will work particularly closely with our Creative Design Lead, who leads all aspects of design across the organisation.
Key Responsibilities
Copywriting and Content Creation
- Lead the creation of compelling written copy and marketing assets for a range of audiences and platforms to support the needs of colleagues across the TLC Group – including but not limited to: Engaging, persuasive and impactful sales pitches and proposals, Annual report, Case studies, Key messages, Quotes, Digital and printed collateral, Social and web content and assets, Press releases, Speeches, News articles.and other marketing materials
- Develop creative ways for this to build brand awareness, market services and facilities, communicate programmes, activities and impact.
Media and PR
- Lead on developing relations with media, generating and placing stories, and generating PR.
- Create media content including stories for press and publications
- Contribute to the identification and management of reputational and other communications and marketing-related risks. Social channels
- Create engaging and relevant written content for social media that helps grow our following and boost our reputation.
- Collaborate with our staff teams to ensure all our engagements are on brand and on message.
Website
- Take responsibility for the development and management of all written aspects of the website, including generating content, maximising its potential and monitoring its impact. Fundraising and Influencing Work with the Development Team to:
- Produce regular supporter newsletters, mailings, reports and other content to engage with relevant stakeholders
- Lead the development of messaging, copy and content to support fundraising propositions, campaigns and events
- Help create and test high-level campaign / proposition messaging and lead the development of supporter copy for a range of applications and channels
- Create impactful and persuasive pieces to support with influencing.
Internal Communications
- Work alongside the Creative Design Lead and Director of Business Services to further develop our internal communications streams.
- Craft organisation-wide announcements and produce organisation-wide communications in the form of (including but not limited to): - Newsletter, Lunch and learn sessions, with an aim of 6 taking place each year, Podcast (aim of once a month), You Said, We Did communications, CEO video messages, Updates on staff group / network activities, Internal events, including town halls and ‘coffee and cake’
- Support with the organisation of our annual TLC Group staff conference.
General
- Ensure marketing collateral is compliant, factually correct and internal charity practices are followed (e.g. GDPR, photo consent, claim substantiation, budgeting).
- Work with the Group Head of Marketing, Marketing Manager and Creative Design Lead to prepare, monitor and report on the annual Marketing and Communications budget.
- Develop creative communications ideas and keep abreast of latest trends and innovations to help inform our plans.
The client requests no contact from agencies or media sales.
Location: UK – Open to remote arrangement (Only candidates who are eligible to work legally without work visa sponsorship in the UK will be considered.)
Contract Type: Part-time (0.5 FTE / 20 hours per week), Permanent contract
Hiring Salary: GBP 46,474 per annum (before taxes, to be pro-rated to 0.5 FTE)
Target Start Date: As soon as possible
Application Closing Date: 8 July 2026 23:59 BST
This job advert is for an existing vacancy.
About Right To Play:
For more than 25 years, Right To Play has been protecting, educating, and empowering millions of children each year to rise above adversity through the power of play.
We offer programs in 13 countries across Africa, Asia, the Middle East and North America, reaching millions of children each year in some of the most difficult places on earth, helping them to stay in school and learn, overcome prejudice, heal from trauma, and develop the skills they need to thrive. We do this by harnessing play, one of the most fundamental forces in a child's life, to teach children the critical skills they need to dismantle barriers and embrace opportunities, in learning and in life.
This work is supported by our two global offices in Toronto, Canada and London, UK; and seven National Offices in North America and Europe.
Right To Play UK is a charity registered in England and Wales and in Scotland that works in partnership with Right To Play International to raise funds and awareness across the UK and Ireland.
Benefits Highlights:
- Connect and collaborate with a global team who are passionate about protecting, educating and empowering children and youth using the power of play!
- Culture premised on our Culture Code (accept everyone, make things happen, display courage, demonstrate care, and be playful)
- Flexible work arrangements
- 25 days annual leave plus bank holidays per year (to be pro-rated for part-time employees)
- Competitive benefits such as Income Protection and Life Assurance
- Learning opportunities and 5 learning and development (L&D) days per year (to be pro-rated for part-time employees)
- More information on what we offer is available on our website.
Application Method:
Apply with your resume and cover letter in English via the application link.
Right To Play provides equal employment opportunities to employees regardless of their gender, race, religion, age, disability, sexual orientation or marital status. We strongly encourage groups who have been historically disadvantaged with respect to employment to apply for positions at Right To Play.
As part of our selection process, final candidates will be required to complete security checks and Vulnerable Sector Check or equivalent criminal record check as a condition of the offer. More details about our recruitment process are available here. Safeguarding information is available here.
As part of our recruitment and selection process, Right To Play uses Artificial Intelligence (AI) - assisted tools to support the assessment of candidates or applications. This may include but not limited to generating and editing of job adverts, assessment and interview questions, scheduling, translation, transcription, note taking, etc. Our Applicant Tracking System (ATS), VidCruiter, also use AI-powered ChatBot to answer candidates' enquiries. These tools are used only to assist human reviewers in evaluation and do not make selection or screening decisions. All hiring decisions are made by human reviewers. All AI-assisted processes comply with applicable privacy and data protection regulations, including GDPR and PIPEDA. For more information, please refer to RTP AI Policy and our Best Practice: Use of AI in Recruitment.
We value and promote a culture of diversity, equity, inclusion, and belonging. We are committed to providing accommodations to candidates with disabilities during the recruitment and selection process, and thereafter. Please reach out to the People & Culture team by email. All information provided will be treated as confidential and used only to provide an accessible candidate experience.
Job Description:
Job Title: Finance and Operations Manager
Grade: 7
Reports to: Executive Director, UK and Global Strategic Initiatives
Reports Technically to Director, Finance HQ
Location: UK (open to remote arrangement)
Direct Reports: NA
Department: Finance
1- Purpose:
The Finance and Operations Manager ensures the effective financial, administrative, and operational functioning of Right To Play UK and support the establishment of Right To Play Ireland by overseeing accurate financial records, coordinating people and legal processes, and continuously improving business systems and practices to support and enable successful fundraising outcomes.
2- Accountability & Responsibilities:
Finance (90%)
- Lead financial management, compliance, budgeting and reporting for Right To Play UK and Right To Play Ireland by ensuring accurate and timely recording of all expenses and revenue connected with the operation of the offices
- Ensure revenue is appropriately captured and coded and reconciled with bank.
- Oversee liquidity/cashflow, procurement, payroll, audits, tax reporting, and external financial relationships
- Deliver reliable management and statutory reports to leadership, Boards, HQ, and authorities.
- Lead for staff payroll and benefits, HRIS data accuracy, payroll coordination, contracts, insurance and benefits administration, and employee records to ensure compliance, efficiency, and strong organisational support
- Supporting global finance in finance related initiatives, as needed
- Where applicable, ensure compliance on all governance requirements
Operations (10%)
- Direct office operations, administration, IT, and legal coordination by establishing efficient administrative processes, managing office infrastructure and IT security, coordinating vendors and service providers, monitoring licenses and compliance requirements, and supporting organisational risk management and legal obligations.
Perform other duties as assigned.
3-Scope (geographical and/or functional), Impact and Autonomy
The incumbent operates with significant autonomy, holding delegated authority over financial management, systems, and office operations, including safeguarding all funds received, and preparing supplier invoices for payment. They operate with high trust and independence and is expected to safeguard assets and ensure full statutory, fiscal, and HR data compliance.
4-Leadership and Staff management
The role exercises functional and collaborative leadership with no direct reports, providing guidance and influence across Right To Play UK and Right To Play Ireland. Leadership is demonstrated through setting standards and supporting teams to work effectively within organizational policies and financial controls, by providing authoritative guidance to the offices on financial policies, internal controls, and risk management; escalating material risks and recommending mitigation actions to the Executive Director and HQ Finance. The incumbent is expected to operate effectively in a low segregation environment due to small staff size by implementing and monitoring compensating controls (spot checks, reviews with Executive Director, exception reporting) to maintain strong control integrity.
5- Information requirement for decision-making
The incumbent requires secure access to accurate financial, donor, and operational data - primarily through the MCRM and ERP systems - which is already identified and readily available and applies established analysis and reporting methods as a super-user to interpret information, ensure compliance, protect confidential constituent records, and support informed financial and operational decision-making.
6- Innovation and Improvements
The incumbent is expected to drive process improvements and functional innovations within the offices—data integrity, financial tracking, and internal collaboration—while supporting others to implement these changes, with major or high-risk innovations subject to approval by the Executive Director.
7- Relationships & Communications: Internal / External:
The incumbent maintains key internal relationships with all team members, doner services team and HQ colleagues in MCRM, Finance, and People & Culture, and external relationships with Board members, and event partners, using effective communication and donor stewardship to support organizational objectives and ensure smooth operations. The incumbent stewards Right To Play UK and Right To Play Ireland’s fiduciary obligations and is the primary authorized liaison with banks, landlords, insurance and payroll providers, external auditors, tax advisors, and legal counsel.
8- Expertise (Certifications / Education, Professional Experience/Language)
- Post-secondary diploma or undergraduate degree in accounting, business administration, Finance, or other related fields.
- Professional Accounting Designation preferred
- 5 years of progressive finance experience, including audit coordination, statutory filings, and external advisor management
- Adaptable with the aptitude to work well under pressure, and manage multiple competing and/or changing priorities
- Experience in navigating accounting, banking and payroll platforms
- A team player who is collaborative and innovative
- Excellent organizational skills; systematic in follow-through of tasks; diligent, with strong attention to detail
- Results-oriented with a willingness to learn and take initiative
- Demonstrates professionalism and integrity, with strong judgement skills and ability to exercise discretion and maintain confidentiality of sensitive information
- General knowledge of fundraising practices, procedures and standards preferred
- Fluency in oral and written English
9- Core Competences
- Collaboration: Demonstrates strong teamwork by effectively partnering with internal teams and external stakeholders to achieve shared objectives.
- Growth Mindset: Actively seeks opportunities to improve processes, learn new systems, and implement innovative solutions.
- Resilience: Maintains focus and effectiveness under pressure, managing multiple priorities and challenges with composure.
- Professionalism: Upholds high ethical standards, confidentiality, and accuracy in all financial, operational, and stakeholder interactions.
- Management and Interpersonal Skills: Guides and influences colleagues through expertise, clear communication, and support, despite having no direct reports.
10- Additional Information
Ability to work irregular hours depending on event and external meeting schedule. Occasional travel for attending internal and external meetings and supporting events.
To protect, educate, and empower children to rise above adversity using the power of play.
The client requests no contact from agencies or media sales.
Clean Slate is seeking an experienced and strategic leader to join our Senior Leadership Team as Head of Programmes on a maternity cover basis.
This is a pivotal role responsible for overseeing the delivery of impactful services across all operational departments, ensuring our programmes continue to improve the financial wellbeing, resilience and life opportunities of people on low incomes.
As Head of Programmes, you will provide leadership to managers across the organisation, maintain strong relationships with funders and commissioners, oversee organisational performance and reporting, support business development and programme growth, and ensure that our services remain safe, compliant, effective and sustainable.
This role will suit an experienced leader who combines strategic thinking with strong operational management skills and who is passionate about creating meaningful change for people facing financial hardship.
About Clean Slate
At Clean Slate, we believe everyone should be able to provide for themselves and their family without paying the extra costs associated with poverty.
Our mission is to create meaningful, measurable change for people on low incomes, helping them become better off financially and more in control of their lives through money guidance, employment support and digital inclusion.
Role Overview
As Head of Programmes, you will oversee the successful delivery, performance and development of Clean Slate's services nationally. Working as a member of the Senior Leadership Team, you will contribute to organisational strategy, support business growth and ensure programmes achieve both their social impact and financial objectives.
You will provide leadership and support to departmental managers, oversee organisational reporting and performance monitoring, maintain relationships with key funders and stakeholders, and ensure that systems, processes and compliance arrangements support high-quality service delivery.
A key element of the role will be identifying opportunities for growth, supporting funding and commissioning opportunities, and ensuring services continue to evolve to meet the needs of the communities we serve.
Key Responsibilities
Strategic Leadership
-
Act as a member of the Senior Leadership Team, contributing to organisational strategy, planning and decision-making.
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Lead the implementation of organisational objectives across all programme delivery functions.
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Champion continuous improvement, innovation and service excellence.
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Support the development and implementation of policies, procedures and organisational systems.
Programme Oversight & Operational Management
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Oversee the delivery of all services and programmes, ensuring quality, compliance and impact.
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Support managers to achieve contractual targets, performance objectives and growth ambitions.
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Monitor programme performance, budgets and operational risks.
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Ensure sufficient staffing capacity and effective workforce planning across departments.
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Drive consistency, quality assurance and best practice across all service areas.
Leadership & People Management
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Line manage senior managers and support effective leadership throughout the organisation.
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Promote accountability, performance management and staff development.
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Support managers to identify training needs and implement development plans.
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Foster a positive culture that prioritises staff wellbeing, inclusion and professional growth.
Reporting, Data & Systems
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Oversee organisational performance monitoring and impact measurement.
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Lead reporting for commissioners, funders, trustees and senior leadership.
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Ensure the organisation's CRM and reporting systems are effectively managed and utilised to support performance, compliance and decision-making.
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Use data and insight to inform continuous improvement and organisational development.
Business Development & Partnerships
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Support the development of new programmes, services and funding opportunities.
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Work closely with the Managing Director and fundraising teams on commissioning opportunities, funding applications and growth initiatives.
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Maintain and strengthen relationships with funders, commissioners and strategic partners.
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Represent Clean Slate at external meetings, partnership forums and networking events.
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Support the organisation's reputation as a leading voice on financial wellbeing and poverty reduction.
Governance, Compliance & Risk
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Ensure compliance with safeguarding, health and safety, data protection and cyber security requirements.
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Oversee risk management processes and contribute to organisational governance.
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Ensure services operate in line with contractual, regulatory and quality standards.
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Promote a culture of accountability, safeguarding and continuous learning.
About You
We are looking for a strategic and collaborative leader with experience managing complex services, leading managers and driving organisational performance.
You will bring:
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Significant experience leading programmes, services or operational teams.
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Experience managing managers and supporting organisational growth.
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Strong strategic planning and organisational development skills.
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Experience working with funders, commissioners and external stakeholders.
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A track record of delivering impactful services and achieving performance targets.
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Experience overseeing reporting, monitoring, evaluation and quality assurance processes.
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Strong understanding of performance management, compliance and risk management.
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Excellent communication, relationship-building and influencing skills.
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Experience using CRM and reporting systems to support operational delivery and organisational performance.
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A commitment to Clean Slate's mission and values.
Desirable
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Experience within financial inclusion, employability, community development or related sectors.
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Knowledge of commissioning, fundraising or business development.
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Understanding of issues affecting people on low incomes, including financial exclusion and the poverty premium.
Why Join Clean Slate?
This is an opportunity to play a key leadership role within a growing organisation that is changing lives across the UK.
You'll help shape strategy, support talented teams, strengthen partnerships and ensure our programmes continue to deliver meaningful, measurable impact for the people and communities we serve.
We want to see a world where people can provide for themselves and their family, where it does not cost more to be poor.


The client requests no contact from agencies or media sales.
We are seeking a dedicated and compassionate Caseworker to support victims of crime and traumatic incidents at the National Contact Centre team in Cardiff, working 37.5 hours a week.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the role
This role is based at our National Contact Centre in Cardiff.
As a Caseworker you will be: -
- Effectively manage a caseload of self-referrals or referred service users, delivering excellent services which support service goals to victims. Where relevant to undertake initial proactive contact with victims, explaining VS services and promoting the benefits of accessing support.
- Ensuring each victim receives an individually appropriate tailored support and information service that fully meets their needs, keeping complex needs central to all processes and decisions.
- Undertaking risk and needs assessments to address the specific needs of the client in line with VS operating procedures. To follow relevant safeguarding policies and procedures, working with safeguarding leads and other agencies to ensure an integrated approach to address any safeguarding concerns.
- Maintain accurate and confidential case records, complying with data protection and all other legislation connected to your work and sharing protocols where necessary. Contribute to monitoring information as required by Victim Support.
- Developing and maintaining effective working relationships and promote effective communication between staff and other stakeholders.
You will need:
- An understanding of the impact of crime and traumatic incidents on victims.
- Experience of managing a caseload including complex case management.
- The ability to balance competing needs and priorities.
- The ability to work independently and as part of a team.
- Effective verbal and written communication skills.
Please see attached Job Description and Person Specification for further details.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Join the fight for mental health!
Everyone deserves the help and respect they need to recover. At West London Mind, we listen, support recovery, fight stigma, and work with partners to take action on mental health.
Job Purpose
We are seeking an experienced mental health professional to join our exciting new project, working with those engaging in gambling harms behaviours and affected others. The role will include various workstreams to the service, including: crisis de-escalation, casework, psychoeducation workshops and facilitating a space for peer-led activities.
Your role as a support worker will be to de-escalate those in a state of crisis which is exacerbated or influenced by gambling related behaviours. You will be expected to manage crises within a drop-in model. You will be expected to hold your own caseload of clients, providing 1:1 bespoke advice surrounding gambling and mental health support. In addition, you will aid in facilitating peer-led psychoeducation groups addressing root causes of gambling and a safe environment for loved ones to build meaningful peer connections. You will be joining a small team and be expected to work in partnership with your peer support workers and service lead. We are seeking autonomous, creative individuals with experiences of working with behaviours around addiction.
Key Responsibilities
- De-escalate immediate mental health crises
- Co-produce and facilitate various psychoeducation workshops
- Hold your own caseload of clients; providing advice and support on various matters eg financial management, debt, housing and other social issues pertaining to gambling behaviours
- Work autonomously and proactively
- Co-produce and hold a safe environment for peer-led activities
- Engage in extensive outreach across the borough of Hounslow
- Work within an integrative model with existing clinical pathways: collaborative working with NHS and Public Health colleagues
- Ensure all documentation is complete, accurate, and compliant with relevant legislation and guidance
- Finalise case reports, including clear outcomes of preventative measures in place
- Work collaboratively with internal teams and stakeholders to gather outstanding information
- Management of own safeguarding disclosures and incidents, in line with West London Mind Safeguarding Policy.
What we are looking for:
- Minimum of 1 year working in mental health services
- Minimum of 1 year working with those impacted by addiction
- Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
- Understanding of relevant legislation and policies
- Experience of working with vulnerable individuals
- Ability to work independently and deliver within the tight deadlines
- Creative and flexible approach to working with individuals
- Ability to manage sensitive information under GDPR with professionalism and confidentiality.
- Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations if they occur.
- Awareness of issues in mental health service provision
- A good understanding of mental health conditions
- Experience of working with vulnerable individuals
- Creative and flexible approach to working with individuals
- Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
- Ability to prioritise and manage workload
- Empathy and non-judgemental approach
- Good verbal and written communication skills
- Good IT skills including Word, Outlook, Salesforce, Excel and PowerPoint.
Desirable
- Full UK driving licence and car owner
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.
Post is subject to an enhanced DBS check.
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.



The client requests no contact from agencies or media sales.


