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Anna Freud is seeking a Training, Conferences and Events Assistant to join our world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.

Our EDI commitment

We are dedicated to fostering a diverse and inclusive workplace and being an equal opportunities employer, whereby equity, diversity, and inclusion (EDI) are core to our recruitment practices. All candidates who meet the job criteria will be considered for employment, regardless of ethnic origin, religion or belief, gender, sexual orientation, disability, age, socioeconomic background, caring responsibilities and care experience.

We ask candidates to share their diversity dimensions with us to help us identify, tackle and prevent bias across the employee lifecycle. We believe a diverse workforce enhances our ability to support mental health and wellbeing, allowing us to better meet the needs of the children, young people and families we serve.

As a Disability Confident employer, disabled candidates meeting our criteria are guaranteed an interview. Applications are submitted anonymously and assessed using a fair evaluation process based on the criteria set out in our job profiles.

What we offer

We offer a range of staff benefits, including wellbeing offers such as free counselling through our Employee Assistance Programme. We are proud to have staff-led Diversity Networks offering unique opportunities for learning, connection and impact.

What you’ll do

If you enjoy a mix of customer-facing and administrative work, this opportunity would be ideal for you. You will act as the first point of contact for training, conference and event enquiries while supporting the day-to-day coordination and delivery of professional learning programmes. You will work as part of a large team of 25+ colleagues in the Training team, providing essential administration, customer service and operational support to ensure training events run smoothly from planning and booking through to delivery and evaluation. You will also have reception duties once per week.

What you’ll bring

Essential skills and experience:

• Experience working in a busy office, customer service or administrative environment.
• Effective communication skills and confidence speaking with customers, colleagues and stakeholders.
• Good IT skills, including using Microsoft Office and maintaining records or databases accurately.
• Well organised, able to manage multiple tasks and prioritise work effectively.
• A proactive, customer-focused approach with great attention to detail.

Key details

Hours: part-time (28 hours per week), preferably including Thursday mornings to attend team meetings.

Salary: £27,294 per annum FTE, plus 6% contributory pension scheme.

Location: hybrid working (a mixture of onsite and home/remote working). Staff are working onsite for at least 20% of their working hours at our London office (4-8 Rodney Street, London N1 9JH).

Contract type: fixed-term until March 2027.

Next steps

Closing date for applications: midday (12pm), Friday 18 September 2026. Please note this advert will close early once we receive 150 applications. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.

Notification of interview: shortlisted applicants will be notified no later than Friday 25 September 2026. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.

Interviews: will be held remotely on w/c 5 October 2026.

How to apply: click on the 'apply now’ button to apply online. We are unable to accept CVs and kindly request no contact from agencies.

Questions?

Please email Recruitment with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor license therefore we are unable to provide Visa sponsorship.

Data Protection and Operations Manager

Help shape the operational excellence of a vibrant Diocese

We are looking for an experienced and motivated Data Protection and Operations Manager to lead and develop the operational services that support our mission and ministry across Sussex.

Position: Operations Manager

Location: Hove/Hybrid

Salary: £38,074 per annum (pro-rata FTE £47,592pa)

Hours: Part-time, 30 hours per week (flexitime available)

Contract: Permanent

Closing Date: 4th October 2026

Interview Date: Hove on 14th October 2026

About the Role

This is a varied and rewarding leadership role, responsible for ensuring the effective management of Church House operations. Working closely with senior leaders across the Diocese, you will play a key role in driving continuous improvement, promoting excellent customer service and ensuring robust governance and compliance.

Reporting to the Deputy Diocesan Secretary, you will provide leadership to a small team responsible for governance and central support services. You will oversee the smooth running of Church House, manage facilities and operational contracts, lead on health and safety, and act as the Diocese's Data Protection Officer.

Key responsibilities:

• Lead and develop operational and support services across Church House
• Manage facilities, suppliers, contracts and operational budgets
• Act as Data Protection Officer and lead on GDPR compliance, including Subject Access Requests
• Oversee information governance, records management and organisational systems
• Maintain and develop business continuity and risk management processes
• Manage organisational policies and complaints administration
• Support the Diocese's digital development through Microsoft 365, automation and AI-enabled solutions
• Coordinate operational arrangements for major diocesan events and conferences

About You

We are looking for someone who combines strong operational expertise with excellent leadership and relationship-building skills.

You will have:

• Experience of successfully leading and developing staff
• Knowledge of data protection legislation and information governance
• Experience of information management, organisational systems or database administration
• Experience of facilities, supplier or contract management
• A track record of managing multiple priorities and projects simultaneously
• Excellent organisational, communication and problem-solving skills
• Strong digital literacy, including Microsoft 365 applications
• The ability to handle sensitive and confidential matters with diplomacy and discretion
• You will be proactive, collaborative and adaptable, with a commitment to supporting the work and mission of the Church of England.

You can view full details of the in the job description and person specification when you apply.

About the Organisation

The vision of the Diocese is to help people to know, love and follow Jesus. Based in Hove and serving the people of Sussex across more than 360 parishes and 154 church schools and the wider community, this is a great role for someone who supports the ethos, aims and objectives of the Diocese and the Church of England.

As an employer, and as a team, the mutual values at work are to be Respectful, Professional, Flexible and Supportive.

What is on offer:

• 28 days of annual leave, plus bank holidays and two privilege days per year.
• Membership of the Church Worker’s Pension Scheme with a 15.1% employer contribution and an employee contribution between 0-6%.
• Employee Assistance Programme with access to GP appointments, counselling and financial and legal support.
• Free parking, and the ride to work scheme and development opportunities.

Our client is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.  All post holders are expected to share this commitment and to comply with the relevant safeguarding policy. This role is subject to an Enhanced DBS check, and the post will involve travelling around the Diocese, some evening work and occasional work at weekends.

You may have experience in roles such as Data, Data Protection, Operations, Data and Operations, Data Protection and Operations, Governance, GDPR, Data Manager , Data Protection Manager , Operations Manager, Data and Operations Manager , Data Protection and Operations Manager.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

This is an exciting opportunity for a senior fundraising professional who combines strategic thinking with excellent relationship-building skills and a passion for making a tangible difference.

The Fundraising Manager will lead on the development and growth of several key income streams, including:

• Major Donors
• Corporate Partnerships and Giving
• Regular Giving
• Gifts in Wills (Legacies)

Working in close partnership with SUDEP Action's other Fundraising Manager (who oversees Community fundraising, Trusts and Grants and other aspects of our in-memory giving), the postholder will also share responsibility for the development, delivery and performance of wider fundraising activity across the charity.

A significant aspect of this role will involve re-engaging existing high-value supporters while identifying and cultivating new prospects. The ideal candidate will be confident networking, opening doors, building meaningful relationships and inspiring people to support a cause that may be unfamiliar to them.

The postholder will work collaboratively with colleagues across the organisation, including fundraising colleagues, the CEO, and wider management team, drawing upon their expertise to develop effective fundraising plans, test assumptions and ensure the charity is represented professionally, authentically and consistently.

Given the nature of SUDEP Action's work, the role also requires sensitivity, empathy and the ability to engage thoughtfully with people affected by epilepsy and bereavement.

Full details of the role and experience required can be found in the Job Pack attachment.

Help us make a bigger difference to families

Home-Start Barnet, Brent & Harrow supports families with young children through challenging times. We are looking for an experienced and organised Finance & Business Manager to ensure our charity’s finances and core business functions run smoothly.

This is a varied, hands-on role within a friendly and committed team. You will lead our day-to-day financial management while overseeing governance administration, HR processes, contracts and organisational systems.

What you’ll do

You will:

• Produce management accounts, budgets, forecasts and financial reports.
• Monitor income, expenditure and cash flow.
• Oversee QuickBooks and the work of our Finance Administrator.
• Provide financial information for funders, the CEO and Trustees.
• Coordinate governance, compliance and risk-management processes.
• Oversee routine HR administration and work with our external HR advisers.
• Manage key suppliers, contracts, insurance and IT support.
• Line manage the Finance Administrator and work closely with the Office Administrator.
• Improve systems and help the charity work more efficiently.

About you

You will have:

• Strong charity finance or business-management experience.
• Practical experience of using QuickBooks and producing management reports.
• A relevant finance qualification, such as AAT Level 3 or 4, or equivalent practical experience.
• A good understanding of budgets, financial controls and reconciliations.
• Experience of governance, HR administration, contracts or office systems.
• Experience of supervising or managing staff.
• Excellent organisation, accuracy and attention to detail.
• The confidence to take ownership, work independently and communicate clearly.

You will be practical, approachable and comfortable working across different areas in a small charity. You will enjoy improving systems, solving problems and helping colleagues do their jobs effectively.

The role is office based and requires someone who can stay focussed and productive, working around a busy team

You’ll be at the helm of a busy, welcoming centre that brings residential stays, day visits, camping and outdoor activities to guiding groups, schools, youth groups, corporate teams, families and friends. That variety is part of what makes the role so rewarding. No two days look the same, and that’s exactly the point.
This is a senior role with real scope and real responsibility. You’ll lead a team, set the tone for high standards across the site, manage the practical realities of running a working centre, and help shape its future direction in line with Girlguiding Anglia’s values and ambitions. You’ll have the chance to think strategically about where the centre goes next while staying hands on with the day to day running that keeps a place like Hautbois thriving.
We’re after someone positive, proactive and organised, who leads with warmth as much as with structure. You’ll need to be comfortable holding multiple priorities at once, calm under pressure, and genuinely motivated by creating great experiences for the people who come through the centre’s doors. If you enjoy variety, thrive on responsibility and want your work to have a visible, lasting impact, this role offers all of that in abundance.
The role is based at Hautbois, right in the Norfolk countryside. Flexible working may be possible where it suits the business, though some evenings and weekends will be part of the job given the nature of a residential site. The centre isn’t easily reached by public transport, so a car and full driving licence are essential for commuting and the occasional meeting further afield.
In return, you’ll get free parking, office drinks and snacks, a holiday allowance that grows with your length of service, and modern IT and working facilities to support you in the role.
This role might also suit candidates with backgrounds as an activities manager, camp manager, adventure manager, outdoor learning manager or residential centre manager.
 

Northern Ballet is looking for an organised, proactive and detail-focused Development Executive to join our friendly and ambitious fundraising team.

This is an exciting opportunity for someone who is a confident communicator, with experience in administration, fundraising or customer service who is looking to develop their career in arts fundraising. You’ll play an important role in growing support for Northern Ballet, nurturing relationships with our supporters and helping the Development team run smoothly.

What you’ll do

• Support the growth and administration of our Patron and individual giving programmes

• Help deliver engaging supporter stewardship

• Support donor and corporate events in Leeds and across the UK.

• Maintain accurate supporter and donor information within our Spektrix CRM database

• Support fundraising campaigns, appeals, trust and foundation applications, research and reporting

• Coordinate meetings, donor visits, backstage experiences, rehearsals and other supporter activities
• Provide high-quality administrative support and contribute to improving systems and supporter experience
• Work collaboratively across the organisation and support performances and events, including some evening and weekend work.

Why join Northern Ballet?

You’ll be part of a small, collaborative and purpose-driven team where your contribution really matters. This is a fantastic opportunity to learn, grow and make a meaningful impact through the work of one of the UK’s leading ballet companies.

Northern Ballet is committed to equality, diversity and inclusion and welcomes applications from people of all backgrounds and experiences. We are a Disability Confident employer and guarantee an interview to disabled applicants who meet the essential criteria.

Are you interested in playing your part in making a difference to our world? Come and join our team as a Philanthropy Manager - we are hiring here at ClientEarth!

This role offers the chance to join a high‑performing, deeply collaborative Philanthropy Team within ClientEarth’s Development Department, working closely with major donors, trusts, and foundations across multiple countries.

Important dates to note:

• Deadline to submit an initial application: 21 September 2026
• If your profile passes initial screening, you will be asked to submit additional information in the form of three additional questions. 
• The deadline to submit your answers is the 24th of September
• If we do not receive a response to these questions by the deadline we will assume you are no longer interested in the role. 
• Interviews will take place the from the 28th of September

Please also review the "Our Hiring Process" section at the bottom of this advert to learn more about the stages involved for this specific role. 

Key Responsibilities

• Build a resilient donor pipeline and manage prospects and donors through each stage of the pipeline.
• Actively solicit and manage donor relationships across assigned portfolio to achieve global philanthropy income target with a focus on building new income and unrestricted income
• Work with the Global Head of Philanthropy and Lead to implement agreed fundraising strategies across geographies
• Collaborating with the team to implement the Philanthropy strategy as part of the overall Global Fundraising strategy, liaising with leadership, programme leads, communications and finance to ensure ClientEarth maximises potential income from corporate, restricted and unrestricted income streams

See the job description for a full list of duties for this role.

Skills, Knowledge & Expertise

• Fundraising management experience working in major donor fundraising.
• Demonstrable experience of securing five (or higher) figure gifts as well as multi-year commitments including unrestricted income.
• Good knowledge of donor and pipeline management, and financial processes 
• Previous line management experience 

See the job description for a full list of duties for this role.

Job Benefits

Flexible working:  We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home/another location in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-based. See our benefits page for more: Benefits | ClientEarth Careers as well as our flexible working FAQ.
 

ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds. See our Equity, Diversity and Inclusion (EDI) at ClientEarth | ClientEarth journey page for more.

Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in the UK or Belgium.
 

ClientEarth is not a law firm and does not provide legal advice or legal services to third parties.

We are expanding our Business Support Team and have up to 1.5 full-time equivalent Business Support Officer capacity available.

We welcome applications from candidates seeking full-time, part-time, or job-share arrangements. We may offer the available hours to two or more successful candidates, depending on applicants’ preferred working patterns and the organisation's needs.

Our offices are open from 9.00 am to 5.00pm on Mondays, Wednesdays and Fridays, and from 9.00am to 9.00pm on Tuesdays and Thursdays. Working patterns will be agreed with the successful candidate, but some planned evening work on Tuesdays and/or Thursdays will form part of the role.

When applying, please tell us:

· how many hours you would ideally like to work;

· which days and times you are available;

· whether you can work planned evenings on Tuesdays and/or Thursdays;

We will consider individual preferences alongside the overall needs of the Business Support Team.

What we are looking for

Are you organised, approachable and confident managing a varied workload?

We are looking for Business Support Officers to help keep our charity’s essential day-to-day systems and services running effectively.

As a Business Support Officer, you will be part of the team at the heart of the organisation. You will help coordinate our administrative, reception, finance, HR, and governance support, ensuring colleagues, volunteers, families, and visitors receive an efficient, welcoming, and professional service.

Working with the Business Operations Manager, your responsibilities will include:

· coordinating day-to-day office and business support;

· responding to telephone, email and in-person enquiries;

· supporting and coordinating reception volunteers;

· managing room bookings and supporting community use of the building;

· processing invoices, expenses and other financial administration;

· maintaining employee, volunteer and compliance records;

· coordinating recruitment, interview and induction administration;

· supporting Board and committee administration;

· maintaining databases and supporting organisational reporting; and

· helping improve administrative systems and processes.

About you

You will have experience of working in a busy office or administrative environment and be able to organise your work effectively while responding to changing priorities. You will also bring:

· experience of coordinating administrative or business support activities;

· knowledge or experience of finance and HR administration;

· experience of supervising or supporting staff or volunteers;

· strong communication and customer-service skills;

· excellent attention to detail and accurate record-keeping;

· confidence using Microsoft 365, databases and office systems;

· an understanding of confidentiality and GDPR; and

· the ability to work independently and collaboratively as part of a team.

A Level 3 qualification in business administration, office management or a related area would be welcomed. We will also consider applicants with equivalent practical experience.

Previous experience in a charity, public-sector, or community organisation would be helpful, but not essential.

Most importantly, you will be positive, calm and approachable, with a commitment to excellent service and continuous improvement.

What we offer

We want our people to feel valued, supported and able to do their best work. As part of our team, you will receive:

· Generous annual leave – statutory minimum holiday entitlement, including bank holidays, plus an additional 5 days’ paid annual leave each year. For someone working five days per week, this is 33 days’ paid leave per year, including bank holidays, pro rata for part-time employees.

· Workplace pension – eligible employees will be enrolled into our NEST workplace pension scheme.

· Employee Assistance Programme – access to the Wisdom Employee Assistance Programme, providing confidential support for your health and wellbeing.

· Support and development – regular supervision alongside opportunities for learning and development.

· An inclusive and supportive workplace – where different perspectives, experiences and ways of thinking are welcomed and valued.

You’ll also have the opportunity to be part of an organisation working to make a meaningful difference to the people and communities we support.

Closing date: 21st September 2026 at 9:00 am

Interview date: w/c 28th September 2026

We welcome applications from people of all backgrounds and are committed to equality, diversity and inclusion.

This role is subject to a basic DBS check and satisfactory references.

Tinnitus UK is looking for an experienced, ambitious and highly organised Operations Manager to join our senior team and play a key role in the leadership and future development of the charity.

You will work closely with our CEO, Board of Trustees and colleagues across the organisation to help turn our ambitions into action and ensure Tinnitus UK has the strong foundations, systems and ways of working it needs to succeed and to best support people living with tinnitus, and those who support them.

You will be an important link between the staff team and Board, bringing insight, challenge and practical solutions to organisational decision-making. You will lead and develop a small team, build strong relationships with external partners and suppliers, and take ownership of a broad portfolio spanning finance, governance, people, systems, risk, compliance and organisational improvement.

We are looking for someone who enjoys making organisations work better: someone who can see the bigger picture while also making sure the detail is right. You will be comfortable moving between strategic conversations with the CEO and Trustees and the practical work required to make things happen.

You do not need to be an expert in tinnitus. What matters is that you share our values, are motivated by our purpose and want to use your operational leadership to help Tinnitus UK achieve more for people affected by tinnitus.

About the role

As Operations Manager, you will provide leadership across Tinnitus UK’s internal operations, ensuring we have robust systems, financial oversight, governance, people processes and infrastructure in place to deliver our strategy.

Working closely with the CEO, you will translate organisational priorities into effective plans and ways of working. You will help create clarity across the organisation, identify risks and opportunities, make sure decisions are followed through and drive continuous improvement.

You will also play an important role in ensuring that Tinnitus UK is ready for the future: improving organisational resilience, strengthening our infrastructure and helping us develop the capacity to grow our reach and impact.

About you

We are looking for an experienced operations professional who enjoys making organisations work better and wants to take significant responsibility within a national charity.

You will be proactive, solutions-focused and comfortable bringing structure to complexity. You can see the bigger picture while making sure the detail is right, manage competing priorities and take ownership of work through to delivery.

You will be confident working with colleagues at all levels, from supporting and developing your team to discussing finance, governance and organisational priorities with the CEO and Trustees. You will build trusted relationships with external partners and suppliers and be comfortable offering constructive challenge when needed.

You will bring experience across a number of areas including organisational operations, financial management, project and change management, governance and risk, people management, suppliers and contracts, and organisational systems or CRM platforms.

Experience within the charity sector, membership organisations, digital transformation, events or professional education would be valuable, as would experience working closely with a CEO, senior leadership team or Board.

Most importantly, you will be collaborative, pragmatic and dependable, with the confidence to take ownership, maintain high standards and help create an organisation in which people can do their best work.

What we can offer

This is an opportunity to take on a genuinely influential role within Tinnitus UK at an important point in our development.

You will have the scope to shape how the charity operates, introduce improvements and work closely with our CEO and Board to strengthen the organisation for the future.

The role offers considerable variety. One day you might be discussing organisational risk and financial performance with Trustees; the next you could be improving a system, negotiating with a supplier, supporting a member of your team or developing the operational plan for a major national event.

You will join an organisation committed to improving the lives of people affected by tinnitus and a team that wants to continually improve the way we work and the impact we achieve.

Tinnitus UK is committed to equality, diversity and inclusion and welcomes applications from people with a wide range of backgrounds and experiences.

If you are an experienced operations professional looking for a senior role where you can influence, improve and help lead an organisation with a clear social purpose, we would love to hear from you. 

How to apply

Please apply with your CV and a cover letter outlining how you meet the person specification, including the experience and skills you would bring to Tinnitus UK.

The deadline for applications is 5pm on Monday 14 September 2026.

Interviews will take place in person on Wednesday 23 September 2026 at our Sheffield office.

We are seeking to recruit a Parliamentary and Policy Assistant to support our legislative and policy programme. This is an excellent opportunity for someone who wants to develop a career in environmental policy while gaining first-hand experience of how Parliament and the legislative process work, and insight into the nuts and bolts of the operations of a small not-for-profit environmental organisation.

Working as part of a collaborative team, you will monitor parliamentary activity; research environmental policy; help prepare briefings and updates; support engagement with parliamentarians and stakeholders; contribute to communications; and help deliver events. No two days will be the same and you will gain broad exposure to the work of a busy policy team.

Role profile

• Monitor parliamentary activity including questions, debates, select committees, and legislation.
• Support with preparation of written briefings and other outputs, such as weekly summaries and updates.
• Undertake research on climate change, nature and other related environmental policy areas to inform legislative work, briefings and regular policy updates.
• Provide support to the legislative and policy team including through research, reviewing Hansard and logging and tracking updates 
•  Assist with data capture and entry into organisational databases.
• Support senior colleagues in preparing for meetings with parliamentarians and external stakeholders. 
• Support the delivery of the organisation's communications activity as required, including assisting with drafting website content, blogs and social media posts.
• Support the team with the delivery of parliamentary and external events and visits including venue booking, coordinating invitations, assisting with preparation of event materials and providing administration and logistical support.
• Provide day-to-day administrative support to policy and legislative colleagues, including document filing, note taking in meetings and coordination of meetings.  
• Attend parliamentary and external events to support policy research, insights and stakeholder outreach.
• Undertake ad hoc projects and tasks as required. 

Skills/experience

We welcome applicants from a range of backgrounds who are interested in politics and parliamentary process. More important than any particular qualifications or experience is your ability to communicate effectively; express ideas clearly and precisely in writing; manage competing priorities with a can-do attitude; and work with accuracy and attention to detail. If you are intellectually curious, proactive, and eager to develop your skills and knowledge while contributing to meaningful policy change, we would be delighted to hear from you.

Key knowledge and skills for the role include:

• Knowledge of or an interest in legislation and parliamentary processes.
• Good judgement and eagerness to develop strong political instinct
• Persuasive and clear communicator (oral and written).
• Happy to work in a fast-paced environment with a willingness to work in a flexible and agile way. 
• Team-oriented and collaborative: able to build great relationships with colleagues and stakeholders.
• Good IT and social media skills.
• A personal commitment to climate change and environmental issues. 

We are seeking a confident, experienced and motivated Fundraising Manager to join our team! 

Our Organisation 

SLRA is a frontline community organisation established in 1991 which supports refugees, asylum seekers and migrants in crisis in South London. We provide specialist legal advice and holistic casework to enable people to regularise their immigration status, access rights and entitlements and move on from destitution. Every year we provide support directly to over 1000 migrants in the London Boroughs of Lambeth, Merton, Croydon, Wandsworth, Southwark and beyond. Our support gives marginalised people access to justice and the opportunity to build a safe, stable and positive future. 

The Role 

This is a key role in ensuring that we continue to secure the resources we need to provide our vital services and activities for refugees, asylum seekers and other migrants in South London. As Fundraising Manager for SLRA, you will play a pivotal role in implementing our fundraising strategy, building relationships with donors and exceeding fundraising goals. We are predominantly funded by Trusts and Foundations and you will be responsible for maintaining and expanding this funder base, while helping to diversify our income streams in order to ensure that established services and activities are sustained. 

If you have substantial experience of building relationships and securing funds from Trusts and Foundations, and an understanding of the challenges and opportunities faced by small, local voluntary organisations we would love to hear from you! 

Closing date: Monday 21st September at 9am (please note that we will close the advert early if enough strong applications are received, so please apply promptly) 

First stage interviews online: Monday 28th and Tuesday 29th September 

Second stage in person: Friday 2nd October

As an organisation working with migrants, we particularly welcome applications from people with lived experience of the impact of the UK immigration or asylum system. We guarantee an interview for all applicants with lived experience who meet the essential criteria for this post. 

This role leads two of the most consequential shifts in our 2026–2028 strategy. First, our move from a narrative-based to an evidence-based organisation: designing our impact measurement framework, leading the rollout and adoption of the Impact Hub (our custom CRM and data platform), and embedding data-driven decision-making across every team. Second, the community around our programmes: the trusted community and education referral partnerships that bring young people to us, and the structured alumni community that keeps them connected, supported and contributing after they complete our programmes.

WHAT YOU OWN

• Impact framework : the organisation's impact measurement framework, metrics and indicators.

• The Impact Hub (CRM) : the platform, its roadmap, adoption and supplier relationship.

• Data governance : data quality standards, validation protocols and UK GDPR compliance.

• Evaluation methodology : how programmes and services are evaluated, including external evaluation partnerships.

• Referral partnerships : the community and education referral partnership model and its members.

• Alumni strategy : the alumni engagement model, tiered support structure and Advisory Council.

• Organisational reporting : impact reporting to the board, funders and the public.

KEY RESPONSIBILITIES

1. Impact Measurement & Evidence ~ Develop and own the organisation's impact measurement framework, defining metrics and indicators that reflect outcomes and effectiveness rather than interest or activity alone.

2. Organisational Insight & Foresight ~ Act as the organisation's insight lead: translate quantitative and qualitative data into organisational insight that shapes strategy, programme design and resource allocation.

3. The Impact Hub ~ Lead the delivery, rollout and adoption of the Impact Hub, including migration from Upshot, in line with the phased plan in the Data & Digital strategy : and own its roadmap as the organisation's insight platform thereafter.

4. Stakeholder Engagement Framework (Governance) ~ Act as guardian of the unified stakeholder engagement framework, defining the standards, data capture requirements and reporting consistency that all teams apply across our five stakeholder groups.

5. Community & Education Partnerships (Referral Pipeline) ~ Design and deliver the structured referral partnership model set out in the Talent & Engagement strategy, piloting quarterly cohorts of university, faith-group and community-organisation partners with clear MOUs, shared objectives and referral tracking through the Impact Hub.

6. Alumni Community & Engagement ~ Design and deliver a structured 12-month alumni engagement calendar with audience-segmented communications, supported by Impact Hub data.

7. Reporting & Funder Evidence ~ Produce evidence-based impact reporting for the board, funders, partners and public communications, supporting grant bids, corporate stewardship and the annual report.

8. Team Leadership ~ Line-manage the Data Administrator, Progression coaches and any future team members, providing guidance, training and performance oversight.

9. Organisational Leadership ~ Contribute to organisational strategy, annual planning and budgeting as a member of the Senior Leadership Team.

Read the full Job Description attached to see the full Key repsonsibilites, Person specification and 12 month success metrics.

About RSG:

The Refugee Support Group was established in 1994 to address the pressing needs of refugees and asylum seekers in Reading. Over the years, RSG has evolved into a key player in the community, dedicated to upholding the rights and well-being of those seeking sanctuary. With a vision of creating a welcoming and inclusive Berkshire, RSG aims to ensure that every sanctuary seeker is embraced and valued within the community. Our mission focuses on providing comprehensive support and advocacy for refugees and asylum seekers, promoting their well-being, integration, and active participation in society. 

About the Role:

• The successful candidate will lead and oversee the organisation’s advice service, ensuring compliance with Immigration Advice Authority (IAA) standards and deliver high-quality casework support across asylum, protection, and immigration matters.
• The postholder will supervise advisers and volunteers, manage complex immigration and asylum cases, maintain regulatory compliance, and contribute to the strategic development of the organisation’s services.
• We are only considering applicants with relevant legal experience. Qualifications needed are either

o IAA Level 3

oIAAS Level 2 Supervising Senior Caseworker

Key Responsibilities:

Advice:

• Provide Immigration Advice Authority (IAA) Level 1 & 2 advice in asylum, protection, and immigration.
• Manage a personal caseload of asylum and immigration cases.
• Ensure clients receive accurate, timely, and trauma-informed advice.
• Adhere to and further develop casework procedures as outlined in the casework manual and the IAA code of standards.
• Advocate on behalf of clients and refer to other agencies as appropriate.
• Maintain comprehensive records on the case management system.
• Work with colleagues across the organisation to ensure a high-quality service.
• Consider and develop sustainable funding options such as a fee-charging service or a legal aid contract.

Service Management:

• Lead the day-to-day delivery of the advice service.
• Ensure compliance with IAA standards, policies, and audit requirements.
• Develop and maintain effective case management systems and file reviews.
• Monitor service quality, outcomes, and performance targets.
• Support organisational reporting and funder requirements.

Supervision & Leadership:

• Supervise and support advisers, caseworkers, interns, and volunteers.
• Provide mentoring, training, and quality assurance for casework staff and volunteers.
• Identify and implement staff development and training needs.
• Promote a collaborative and inclusive team culture.

Partnerships & Advocacy:

• Build positive relationships with external partners, legal aid firms, local authorities, and community organisations.
• Advocate for clients’ rights and access to services with statutory agencies and other organisations.
• Attend and be part of relevant networks, meetings, and forums.

General:

• Promote the aims and abide by RSG policies and procedures.
• Always have due regard in the planning and execution of duties to RSG.
• Carry out any other related tasks as required by the RSG management team and Trustees.
• Abide by health and safety guidelines and share responsibility for your own safety and that of colleagues.
• Undertake such duties as may be identified as generally compatible with the functions of the post.

Essential Criteria:

• Current Immigration Advice Authority (IAA) Level 3 accreditation or IAAS Level 2 Supervising Senior Caseworker accreditation with significant years of experience in asylum and immigration legal casework.
• 4-years’ experience managing an advice team.
• Expert knowledge of UK immigration and asylum law.
• Experience supervising staff, volunteers, and advisers.
• Ability to manage sensitive cases independently without supervision.
• Excellent written and verbal communication skills.
• Excellent organisational and case management skills.
• Commitment to the rights and wellbeing of refugees and asylum seekers.
• Ability to work effectively in a small charity.
• Ability to work from the office.

Desirable Criteria:

• Experience working within the voluntary sector.
• Experience working within the refugee sector.
• Experience of legal aid or funded immigration services.
• Knowledge of safeguarding and trauma-informed practice.
• Ability to speak more than one relevant language.

Values & Behaviours:

The successful candidate will demonstrate:

• Compassion and empathy
• Professional integrity
• Cultural sensitivity
• Accountability
• Collaborative working
• Commitment to social justice and equality

Additional Information:

• Enhanced DBS check will be required.
• The role may involve occasional evening or community outreach work.
• Ongoing training and CPD will be supported.

Benefits:

• Annual leave: 25 days plus bank holidays.  Additional day of leave added per year of employment (max 5days)
• Pension: 6% employer contribution
• Employee Assistance Program (EAP): 24-hour confidential support line and access to counselling.
• Cycle to work scheme
• Annual Welfare Days
• Probation period: 6-months

Interview Type: In-person

Starting Date:  Immediate start possible

Opening date: 24th Aug 2026

Closing date:  28th Sep 2026

Our commitment to equity and safeguarding:

Refugee Support Group is committed to equality, diversity, and inclusion and welcomes applications from people of all backgrounds. We particularly encourage applications from individuals with lived experience relevant to our work.

Quartet Community Foundation is looking for an experienced manager who enjoys building relationships, has strong communication skills, strives to achieve excellent donor stewardship and is motivated by Quartet’s mission and values.

The role

This is a key role within Quartet’s Philanthropy team, leading our place-based work across Bath and North East Somerset (B&NES) and building new relationships in North Somerset alongside our new Head of Professional Adviser Partnerships, helping donors give confidently and effectively to achieve meaningful impact in local communities.

Reporting to the Head of Philanthropy, the successful candidate will manage a portfolio of fund holders, provide high-quality, trusted philanthropy advice and grant making support, build relationships with prospects and partners, and raise Quartet’s profile across B&NES. They will also engage with our North Somerset fund holders and grantees. They will support events, develop insight into local community need, contribute to our wider philanthropy strategy, and line manage four Philanthropy Officers.