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About the role:
If you’re someone who thrives on being at the heart of things - keeping people connected, places running smoothly and clients feeling welcome - then this could be the perfect opportunity for you. We’re looking for two Day Concierges to join our Lewisham service, a dynamic cluster of properties providing safe accommodation and tailored support to homeless Londoners. This is more than just a front-of-house role; it’s about creating a calm, organised and positive environment where people can begin to rebuild their lives.
Based across our hub offices in Brockley and New Cross, you’ll be the first friendly face our residents, visitors and partners meet each day. Working closely with the Duty Worker, you’ll help ensure everything behind the scenes runs seamlessly - from managing calls and appointments to overseeing rotas, supplies and maintenance requests. You’ll play a vital role in keeping the service connected, informed and responsive, helping residents feel secure and staff stay supported. Your eye for detail, ability to juggle tasks and natural people skills will make you the steady presence that keeps things on track.
You don’t need previous experience in the homelessness sector to join us - just great organisational skills, confidence in communication and a genuine passion to make a difference. In return, you’ll gain invaluable hands-on experience, expert training and the chance to develop your career in one of London’s leading homelessness charities. At Single Homeless Project (SHP), many of our managers and senior staff began in entry-level roles just like this one. So, if you’re ready to play an essential part in helping people move forward and want a role where your efforts truly matter, this is your chance to start that journey.
About you:
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing Date: Sunday 10th May at midnight
Interview Date: Wednesday 20th May online via Microsoft Teams
Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview.
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship or with insufficient right to work will not be accepted or progressed.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
Working closely with the People Partner, HR Administrator, Compliance Manager, Finance Department and Managers across the Charity, the HR Officer will play a key role in ensuring people processes are joined up, compliant and well understood, while supporting engagement, consistency and continuous improvement across the employee lifecycle.
Specific duties include:
HR Policy Ownership (Primary Responsibility)
Induction Coordination
HR Analytics & Reporting
Employee Relations & Support
About you:
You should be CIPD Level 5 or equivalent HR experience, with strong experience of writing and reviewing policies.
Have experience implementing and embedding HR policies
Have experience coordinating inductions and onboarding processes
Have strong Excel skills, with experience creating dashboards and HR reports
Have knowledge of employment law and HR best practice in charities
Have excellent communication, interpersonal and organisational skills
Have ability to manage multiple priorities and work independently
We offer interesting and varied roles, believe in empowerment, and offering you a competitive salary and opportunities for development and training. You will be joining a supportive culture that encourages a healthy work-life balance and you’ll be part of a positive and friendly HR team.
Benefits include:
Ø Workplace pension - 5% ER contribution (with an option to increase to 6%)
Ø 6.8 weeks of Annual Leave (FTE) including Bank Holidays. Additionally, you will earn one extra day of leave for each year of service, (based on number of full years you will have completed on 1st April each year) up to a maximum of 5 additional days.
Ø Generous company sick pay allowance.
The best hospice care for everyone who needs it in Buckinghamshire and its borders
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
INDIVIDUAL GIVING MANAGER
Are you an experienced Individual Giving professional looking for a role where you can really make your mark?
Greyhound Trust is recruiting its first Individual Giving Manager, offering a rare opportunity to design and grow a sustainable individual giving programme that will directly support the charity’s life changing work with greyhounds across the UK.
We’re keen to hear from you if you:
Why join Greyhound Trust?
You’ll lead individual giving activity across regular giving, appeals, digital fundraising and supporter development. This is a hands on role, ideal for someone who enjoys combining strategy with delivery in a collaborative environment.
If you feel you have relevant skills and experience, please submit your CV and supporting statement to Sandra Smith, Senior Consultant via the Charisma Charity Recruitment website.
Key dates
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law.
Greyhound Trust was founded in 1975. Since then we are proud to have found over 100,000 loving homes for greyhounds.



The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.
BACKGROUND
The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve. The IRC is a tireless advocate for the most vulnerable.
IRC UK
IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England.
In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm.
The Purpose of the Role
The Senior Integration Officer will provide team leadership for longer-term integration casework for refugee households—including both adults and children—resettling in Hampshire under the UK Government Resettlement Programme. This includes the Afghan Resettlement Programme (ARP), the United Kingdom Resettlement Scheme (UKRS), Community Sponsorship, and other eligible schemes. The role focuses on households in their second year onwards of engagement with the service (following completion of the initial resettlement period).
The Senior Integration Officer line manages two Integration Officers and holds a 50% capacity caseload (including complex integration cases), providing reflective supervision, case direction and oversight of safeguarding cases. The postholder will maintain oversight of case management standards, support planning and Outcomes Star use, data quality, and performance reporting in line with contractual requirements.
Key Working Relationships
This position will work closely with all staff involved in the delivery of the Hampshire Resettlement and Integration Support Service. This will include the Programme Manager (Resettlement and Integration), Senior Resettlement Officer, Integration Officers, Bilingual Integration Officer, Bilingual Resettlement Officers, Refugee Employability Caseworker, ESOL Coordinator and Senior Community and Engagement Officer.
Externally, the position will build and maintain strong working relationships with our partners, Citizens Advice Rushmoor, statutory services, commissioned providers, and voluntary and community sector partners across Hampshire. The Senior Integration Officer will represent the service at multi-agency forums, strengthening referral and escalation pathways (including for safeguarding and complex needs), and will work with partners to highlight systemic and individual barriers to independence and longer-term integration outcomes for resettled households.
This role is line managed by the Programme Manager with a dotted-line reporting relationship with the UK Safeguarding Advisor on safeguarding matters.
KEY ACCOUNTABILITIES:
Support to Households (50% caseload capacity)
Hold a 50% capacity caseload, including complex or high-need integration cases, providing direct one-to-one support and modelling best practice.
Provide tailored strengths -based casework support to refugee households in years 2 onwards, supporting progression towards independence and reduced reliance on intensive services.
Where applicable, provide bilingual support and where not possible work effectively with interpreters to ensure clear, accurate and culturally appropriate communication.
Deliver and/or lead group-based integration sessions and workshops that support access to information, peer learning and opportunities related to longer-term settlement in the UK.
Lead on partnership development and maintenance (including with Citizens Advice Rushmoor and other local partners), strengthening referral and signposting pathways and coordinating access to services and resources that enable clients to meet their short- and long-term goals.
Support the completion and regular review of individual Support Plans using the Outcomes Star tool, with a focus on progression, goal-setting and exit planning.
Advocate, verbally and in written form, on behalf of clients with service providers and statutory agencies, and support escalation and problem-solving where required.
Team support and quality assurance (40%)
Line manage two Integration Officers, including setting objectives, providing regular reflective supervision, supporting wellbeing and professional development, and completing performance review processes.
Provide case management support and oversight, including reviewing Individual Support Plans/Outcomes Star use, ensuring timely case notes, and embedding strengths-based, trauma-informed practice.
Support team coordination and consistency, including agreeing priorities, balancing workload, supporting cover arrangements, and promoting learning and continuous improvement.
Provide coaching/training and on-the-job support to strengthen delivery.
Safeguarding
Serve as the first point of contact for safeguarding concerns and record all incidents promptly and confidentially in the CRM.
Complete initial risk assessments using the matrix and manage low/medium-risk cases in line with the IRC UK Safeguarding SOP, escalating to the Project Manager for supervision and closure.
Escalate high-risk concerns immediately to the UK Safeguarding Advisor and seek guidance on complex or unclear cases.
Oversee programme safeguarding across delivery: track actions/outcomes, participate in weekly case reviews, engage partners, and promote staff understanding of reporting procedures.
Key administrative tasks and ways of working (10%)
Ensure timely and accurate compliance with all reporting requirements, including oversight of database management, case noting and file maintenance, with a focus on evidencing client progress and outcomes in line with data protection and contractual requirements.
Monitor data quality across the team, implementing checks, addressing gaps promptly and supporting the Integration Officers to maintain consistently high documentation standards.
Coordinate and support project logistics (as needed), such as arranging venues, preparing materials for group sessions, and ensuring accessible delivery across partner sites.
Provide flexible administrative support to meet project needs, including contributing to internal reporting and contract performance monitoring.
Attend and contribute to multi-agency coordination meetings and service development discussions, bringing operational insight to improve longer-term integration support.
Regularly gather and act on client and partner feedback to improve service quality, accessibility and responsiveness, and support continuous improvement across the team.
Carry out all duties in accordance with the aims, values and policies of the International Rescue Committee, in particular in relation to safeguarding, confidentiality, impartiality and equal opportunities, relevant legislation and contractual/donor requirements.
PERSON SPECIFICATION
Skills, Knowledge and Qualifications:
Essential
Demonstrated ability to lead on longer-term integration delivery, supporting clients to move towards independence, providing operational guidance, coaching and support to staff members to ensure consistent, high-quality, outcomes-focused casework.**
Strong written and verbal communication skills, with the ability to communicate effectively with colleagues, partners and clients in English.
Sound understanding of safeguarding principles and risk management processes, with the ability to exercise professional judgement and provide appropriate guidance in complex or sensitive situations. **
Excellent interpersonal and relationship-building skills, with the confidence to navigate and maintain a wide range of internal and external partnerships.
Strong organisational skills, with the ability to prioritise, manage competing demands and meet deadlines.
Good IT skills, including proficiency in Microsoft Office and experience leading meetings or trainings via online platforms such as Microsoft Teams and Zoom.
Ability to work flexibly both independently and collaboratively as part of a team.
Ability to travel regularly throughout the service delivery area and, where required, to attend partner locations and multi-agency meetings.
Desirable
Fluency in Dari and/or Pashto or another relevant community language, enhancing culturally responsive engagement and reducing reliance on interpretation where appropriate.
Experience:
Essential
Significant experience supporting refugees, asylum seekers or other vulnerable populations through structured integration pathways, including progression in employment, education, financial stability and community participation. **
Proven line management, supervision or team leadership experience for diverse staff within a casework, social care or integration-focused environment, including responsibility for case oversight, performance support and professional development. **
Strong working knowledge of UK statutory and voluntary sector systems and services.
Significant experience using Client Management Relationship systems and leading data quality assurance processes. This includes implementing routine checks and controls across case records and client management systems, ensuring timely corrective action and maintaining confidentiality and data protection standards.
The mission of the IRC is to help people whose lives and livelihoods are shattered by conflict and disaster.



Job Description
Job Title: Digital Content Officer – SEND
Responsible To: Senior Parent Adviser - SEND
Team Membership: Helpline/IAS- (Information, Advice and Family Support Directorate)
Hours: 14 hours a week
Salary scale:
Scale point 26
£32,168.00 FTE
£12,867.20 – actual (14 hours a week) plus £26.00 a month home working allowance
Contract: Fixed – until 31 March 2027
Location: Home based - UK
Job Purpose:
To write engaging plain English website copy on SEND law and related education law matters in England.
To help ensure the provision of quality information, advice and support to parent carers.
Main Duties:
To write quality plain English copy for the Contact website.
To review, edit and update existing SEND and education related copy on the Contact website.
To work with the education helpline team to identify and prioritise the information and advice needs of parent advisers and parent carers.
To write and develop content to respond to common SEND and related education law concerns of parent carers.
To help ensure our information and advice reaches more families by working with the comms team to promote our IAS through social media, and digital channels.
To build positive working relationships with colleagues, contributing to a culture of mutual respect, trust, and shared responsibility.
To respect diverse experiences and perspectives within the team and contribute constructively to problem‑solving and decision‑making.
Demonstrates awareness of education legislation, statutory guidance, and good practice in England.
A commitment to the provision of quality information and advice.
General duties
In common with all Contact staff, the post holder will be expected to work in accordance with the aims of Contact and to observe the policy and procedures set out by the directors of the charity.
The post holder will be expected to assist with any reasonable duty at the request of the line manager for the post.
Staff will be expected to attend and participate in Contact staff meetings and the staff annual conference.
Staff will be expected to attend training events relevant to their specific responsibilities.
Staff will be offered supervision, support and annual review s incorporating their training needs.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Prisoners Abroad is a unique human rights and welfare charity providing advice and support to people affected by overseas imprisonment. We help British people during their incarceration, when they return to the UK and need resettlement services, and we also support their family throughout the trauma. It doesn’t matter to us the reasons people find themselves in need of our services – and we never judge. Our range of services make sure they survive, mentally and physically, so that they can face the future with hope.
This is a fantastic opportunity to join our fundraising and communications team in a varied role supporting our fundraising efforts to ensure an integrated approach to generating income and supporter stewardship.
You will have some experience in an administrative or coordinator role, ideally within a fundraising or supporter‑focused environment, and a good understanding of how a busy team operates. You will be organised, detail‑oriented and keen to learn, with strong communication skills and a flexible approach to supporting evolving fundraising priorities.
With an eye for detail, you will be confident using a database and interested in developing your skills further with support from the team. You will be the first point of contact for supporter queries and will lead on the processing and reconciliation of income. You will also support our major donor fundraising and provide essential administrative support to the wider fundraising team.
We are a friendly team who work collaboratively across income streams and support each other closely in an environment where no two days are the same. There are opportunities to get involved across the team and the wider organisation depending on your interests, and we invest in our staff’s professional development. This role would suit someone at an early stage in their fundraising career who is keen to build experience across a range of income streams in a supportive setting.
We offer 30 days’ annual leave a year and a 6.5% employer contributory pension as well as a range of enhanced leave and as much tea and coffee as you can drink! We deliver our services from our purpose built, light and airy office that is located a 3-minute walk from Finsbury Park Station (zone 2) which is 10 minutes from Oxford Circus and serviced by the Overground, Victoria & Piccadilly lines.
To protect, support and advocate for the health, welfare and human rights of British citizens in prison abroad.
The client requests no contact from agencies or media sales.
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Contract: 12-month fixed term contract
Location: Based in London, homeworking options in line with Crisis’ Hybrid Working Policy
Salary: £56,919 per annum
About the role
The Finance Business Partner will play a critical role in delivering regular financial reporting, budgeting and forecasting in our Commerce & Enterprise and Policy & Social Change functions. Approximately 75% of this role partners with Commerce & Enterprise colleagues and 25% with colleagues managing Policy & Social Change. This role will provide insight and analysis, adhering to processes, controls, and ways of working that effectively support our Finance function and support stakeholders’ needs. It will also require some collaboration with our Transformation Leads who are leading on the implementation of a new finance system (xLedger).
About you
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 10 May at 23:59
Interview process: Competency-based interview, including a presentation
Interview date and location: Wednesday 20, Thursday 21, or Friday 22 May 2026 via Microsoft Teams
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences.
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contract our Talent Acquisition team to discuss how we can help.
For more information about our work please visit our website
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Proud2Be is a grassroots, user-led LGBTQ+ charity based in South Devon, working to ensure that people can thrive, be safe, and live freely as themselves. At the heart of everything we do is a commitment to challenging systemic oppression and creating spaces where people feel seen, valued and connected.
We are looking for two Adult Community Workers to join our team.
This is a deeply relational, hands-on role working alongside LGBTQ+ adults to build community, connection and belonging. You will assist in the facilitatation of inclusive groups and events, provide one-to-one support, and create spaces where people feel safe to be themselves and explore their identities, experiences and aspirations.
You’ll work directly with individuals and groups to support their personal, social and emotional wellbeing, while also ensuring that the voices of those we work with shape and influence the services we provide. Whether you’re running a group, supporting someone one-to-one, or helping deliver a community event, your role will centre on empowerment, inclusion and care.
You will collaborate closely with a small, passionate team to respond to community needs, develop meaningful programmes, and represent Proud2Be within the local community, including at events such as Pride.
We are a values-driven organisation that prioritises the well-being of our team as much as the communities we serve. As part of this role, you will receive monthly supervision, a dedicated space for reflection and support, and 4 paid mental health days each year in addition to annual leave. You’ll be joining a supportive team culture where learning, care and authenticity are actively encouraged.
This is an opportunity to be part of an organisation where your work will make a genuine difference in people’s lives, and where compassion, courage and integrity are at the core of everything we do.
If you’re passionate about supporting LGBTQ+ people and want to be part of a team creating meaningful change, we’d love to hear from you.
To support and enable LGBTQIA+ people in Devon (and beyond) to thrive, be free, safe and proud to be ourselves
The client requests no contact from agencies or media sales.
About us
Margaret Pyke Trust has been a leader in contraception and sexual health for over 50 years. We are a unique global non-governmental organisation embedded in the human health, biodiversity and climate sectors. We train healthcare professionals around the world in sexual and reproductive health. In the UK, we train clinicians in contraceptive and sexual health. Internationally, we work in partnership with other health and environmental conservation organisations, to develop projects which simultaneously improve sexual and reproductive health services, provide livelihoods and support the conservation of biodiversity. We use our unique status and expertise to change biodiversity and climate policy to support reproductive choice.
About the role
The Programme Coordinator plays a central role in ensuring the smooth running of the Trust's programme partnerships, training delivery, and organisational systems. Reporting to the Head of Programmes and working closely with other senior staff, the post holder will provide coordination, research, communications and administrative support across programmes, training and operations.
We are looking for a motivated team player with a 'can do' positive attitude to join our small team. This role provides an opportunity to gain significant experience across a breadth of responsibilities and thematic areas in international development, including sexual and reproductive health, climate change and the environment.
You can find more information in the attached Application Pack.
How to Apply
To apply for the position of Programme Coordinator, please submit your CV and a covering letter of no more than two pages of A4, detailing your relevant experience, how it matches the criteria, and why you are interested in this role. Please submit via CharityJobs.
Application deadline: 11:30pm, Sunday 17th May 2026
Interviews scheduled: 28th May, or week commencing 1 June 2026
The client requests no contact from agencies or media sales.
About the role
Our exciting three year strategy sets out our ambitious goals to drive impact at scale for victim-survivors. We are now looking for an exceptional candidate to lead some of our financial services relationships and consultancy work and support SEA in its mission to raise awareness of economic abuse and transform responses to it within the financial services sector.
Working closely with colleagues across SEA, you will foster and maintain relationships across the financial services sector, seeking opportunities to generate income for the charity and supporting our Head of Financial Services to deliver lasting change and impact.
Together we can transform frontline financial services, in practice, product and process, and save lives.
About you
At SEA we put the lived experience of victim-survivors at the heart of all that we do, including our work with financial services firms. You will be a subject matter expert on customer vulnerability and financial services firms’ regulatory requirements, as well as having a thorough understanding of industry rules and good practice. You will combine this with experience of working with vulnerable customers, including victim-survivors and bring expertise on economic abuse to ensure this is embedded within financial services’ firms’ responses.
About SEA
We are the only UK charity dedicated to raising awareness of economic abuse and transforming responses to it. We work to save lives and stop economic abuse forever.
Our vision is a world in which all women and girls achieve economic equality and can live their lives free of abuse and exploitation. Not only surviving but thriving.
Our mission is to raise awareness of economic abuse and transform responses to it.
To achieve this, we must ensure that the policies and practices of financial services firms, domestic abuse support services, public services and government reflect the needs of all victim-survivors of economic abuse.
We are committed to centring victim-survivors in all that we do and broadening our understanding of the needs of survivors, particularly those who are marginalised within society. We work alongside the Experts by Experience - a group of victim-survivors whose voices and experiences shape our work.
Our primary focus is on influencing the women’s, public and financial services sectors, to create a model for improved support for victim-survivors of economic abuse, calling on government to facilitate these changes and work with them to improve their systems and practice.
What we offer
To apply
Please apply via our website
Applications open from 9 April and close at 11.59pm on 7 May 2026. Interviews will take place virtually, week beginning 1 June.
Direct applications only – no agencies please.
Surviving Economic Abuse (SEA) is committed to developing an inclusive team which reflects the diversity of the communities we support. Our culture celebrates diverse voices, and we particularly encourage applications from Black and minoritised applicants and disabled applicants who are under-represented at SEA.
SEA is a Disability Confident Committed, and Kinship Friendly Employer.
The client requests no contact from agencies or media sales.
Citizens Advice Waltham Forest is part of the London-wide Debt Free Advice (DFA) project, funded by the Money and Pensions Service. We are looking for an experienced Debt Advice Caseworker to join our team.
As a long-standing partner in the DFA programme, we have over a decade of experience delivering high-quality debt advice to local residents facing financial hardship.
We are seeking a skilled and compassionate adviser with a proven track record of supporting clients with debt and financial difficulties. You will be confident in delivering tailored, practical solutions and working with clients in a sensitive, non-judgemental way. Experience of providing debt advice in a regulated environment and working to quality standards is essential.
This is a hybrid role, combining face to face work at outreach locations and home working. You will deliver advice across multiple channels, including face-to-face, telephone, video and email.
If we are unable to appoint a fully qualified candidate, we will consider applications for a trainee position. Please refer to the Trainee Debt Adviser job description for further details. We anticipate the trainee programme will take approximately 6 months to complete, depending on prior experience. Training, mentoring and supervision will be provided. If you would like to be considered for the trainee role, please indicate this in your application.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
12 Month Fixed Term Contract | Full Time | Circa £45,000+
Excellent Benefits
Location: London
Make a Difference Every Day
For more than 100 years, the RAF Benevolent Fund has been supporting the RAF Family. We are a key partner in the Royal Air Force’s mission to look after its people during and after service, ensuring that this service is valued, recognised, and people are supported even when uniforms are eventually shed. We are a national charity with international reach, delivering emotional, financial and practical support wherever and whenever it is needed. Each year, our vital services and support continued to help those serving, families, veterans, and the bereaved, in 30 other countries and in 2024 more than 64,000 people benefitted from the charity’s work.
As an organisation, we encourage learning and development and there will be ample opportunity to learn more about the Royal Air Force, the broad impact of the Fund’s work as well as developing your own skillset.
Do you want to play a part in what we do?
People are at the heart of everything we do. Together, we:
About the Role
We are looking for a strategic and driven PR Manager who can lead the delivery of impactful, insight-led communications that raise the profile and reputation of the RAF Benevolent Fund. You will bring strong experience in developing and executing multi-channel PR campaigns, building media relationships, and delivering compelling storytelling that demonstrates real impact. Confident operating at both a strategic and operational level, you will work collaboratively across teams to align PR activity with fundraising, welfare, and organisational priorities, while managing reactive media, reputation, and crisis communications with sound judgement. With experience of reporting on performance and leading others, you will play a key role in strengthening our brand, driving engagement, and ensuring consistent, high-quality communications across all channels.
Additional Information
· Standard DBS check
· Must have the right to work in the UK.
How to Apply
Click [here] to submit your CV and a cover letter explaining why you’re the perfect fit, including examples of how you meet the job profile.
Closing Date: Tuesday 28th April 2026, 5:00pm.
A copy of the Fund’s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. The Fund takes safeguarding seriously, and appropriate background checks will be completed. You can find out more about our commitment to safeguarding on our website.
The RAF Benevolent Fund follows Safer Recruitment practices as it strives to ensure that everyone who comes into contact with the Fund will be protected from harm. The successful candidate for this role will need to be Standard DBS checked and prove they have the right to work in the UK. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.
The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009).
Our vision is that everyone in our RAF Family – veterans, serving personnel and their families – gets support in their hour of need.
The client requests no contact from agencies or media sales.
As we approach our 30th anniversary, we are thrilled to announce a brand-new role that will help shape the future of our organisation. This is an exciting chance for a Brazelton-trained visionary with clinical experience in the infant and perinatal field to make a real impact.
You will bring your expertise in the Brazelton approach, the NBAS and/or NBO, to the forefront of our work, ensuring it continues to guide everything we do. Collaborating with our team and partners in the field, you will help implement a bold strategic plan and play a central role in developing innovative services for the future.
If you are passionate about the Brazelton approach, embedding relationship-centred care into services and want to be part of an organisation that values compassion, knowledge, and collaboration, this role is for you.
Responsible to
The Director
Responsible for
Strategy implementation, service development, programme development and partnerships
Base
Hybrid with some in person meetings at 66 Devonshire Rd, Cambridge CB1 2BL
Salary
£49,000 to £57,000 pro rata depending on experience (Band 7 AfC)
Working hours
22.5 hours per week (equivalent to 3 days per week)
Background
The Brazelton Centre UK aims to support the transition and adjustment to parenthood, focusing on the development and mental health needs of both babies and parents. Holding the baby in mind, the Centre, which is research and practice based, enables health professionals to facilitate relationship building between parents and their newborn at a time that is experienced as a major life event. The philosophy of the organisation is one of enabling effective service development, appropriate clinical intervention and sharing of expertise.
The Centre, established in Cambridge in 1997, is a training organisation for health professionals and researchers who work with babies and parents.We offer training courses in the Newborn Behavioural Observations System (NBO) and Neonatal Behavioural Assessment Scale. (NBAS). Brazelton Centre UK is one of four Centres in the world, teaching the NBO and NBAS, and the most active.Brazelton UK works in partnership with other organisations on training, surveys and research, including third sector organisations, universities, NHS trusts and organisations providing support for the under-fives. Almost 6,000 practitionershave undertaken the UK training courses in both the NBO and NBAS.
The Centre currently has a staff of 7 from different professional groups, in a range of roles, with 10 Trainers across the UK, able to teach specific courses as required.
The charity has a Board of Trustees.The Strategy and Service Development Lead will report directly to the Director and be ultimately accountable to the Board of Trustees.
The Brazelton Centre UK has developed a new Strategic Plan for 2025–2030, setting out ambitious goals to increase reach and impact, expand research activity, develop new training programmes and increase engagement with parents.
This new post has been created to support the Director and Trustees in delivering this strategy and to lead the development of new programmes, partnerships and services that support the Centre’s mission.
This is a part-time post in the first instance and may entail some travelling in the UK and abroad for meetings.
Key Responsibilities and accountabilities:
Strategic development and implementation
·Support the Director and Board of Trustees in the implementation of the Brazelton Centre UK’s strategic plan.
·Lead the coordination and delivery of strategic initiatives designed to increase the reach, impact and sustainability of the Centre’s work.
·Identify opportunities for innovation and development of services that support professionals working with babies and their families.
·Work collaboratively with the Director and staff team to translate strategic priorities into practical implementation plans and measurable outcomes.
·Monitor progress against strategic objectives and provide regular updates to the Director and Trustees
Service and programme development
·Lead the development of new programmes, services and initiatives in line with the BCUK’s strategic goals.
·Support the development of new training programmes and educational resources for health professionals and practitioners working with parents and babies.
·Work with colleagues, trainers and partners to design, pilot and evaluate new initiatives including antenatal and postnatal programmes.
·Work with the Director, staff team and trainers to support the development and implementation of online learning modules, webinars and digital educational resources that enhance the BCUK’s training and educational offer.
·Contribute to the development of digital resources that support professionals trained in the NBO and NBAS, including resources designed to strengthen implementation and reflective practice.
·Ensure that all programme development reflects current evidence and best practice in infant mental health, early development and parent–infant relationships.
Partnerships and collaboration
·Develop and maintain strong partnerships with external organisations including universities, NHS services, local authorities and voluntary sector organisations.
·Contribute to the development of professional networks and initiatives that support practitioners trained in the NBO and NBAS.
· Support the Director in identifying opportunities for collaborative projects, research partnerships and service innovation.
· Represent the Brazelton Centre UK in meetings, networks and events as appropriate.
· Promote collaborative working with partners in order to strengthen the Centre’s profile and maximise opportunities for impact.
Research and evaluation
·Support the Director and R&D Manager with the development of research collaborations and evaluation projects which strengthen the evidence base for the Brazelton approach.
·Work with academic and clinical partners to develop evaluation frameworks that demonstrate the impact of Brazelton Centre UK programmes and training, and support dissemination of learning and research findings.
·Assist in the identification of opportunities for research funding and collaborative projects.
Governance and organisational development
·Support the Director and Board of Trustees in the development and review of organisational policies, strategies and governance processes.
·Work closely with the Director to support the effective operational functioning of the Brazelton Centre UK, helping to ensure that organisational priorities and work programmes are delivered effectively.
·Provide leadership and coordination of agreed areas of organisational activity, working with the Director to support the management and development of the Brazelton Centre UK staff team.
·Support the Director in the development of staff objectives, work plans and monitoring of progress against agreed priorities.
·Contribute to the coordination and oversight of the delivery of programmes, projects and training activities to ensure they meet organisational standards and strategic objectives.
·Work collaboratively with the Director and colleagues to support the effective coordination of the Brazelton Centre UK Trainers and related initiatives.
· Ensure that work undertaken within the role reflects the values and principles of the Brazelton Centre UK.
General
This job description describes the major responsibilities and accountabilities associated with the post of Strategy and Service Development Lead.It is not intended to be exhaustive and it should not be assumed that other duties of a similar level/nature appropriate to the role of Strategy and Service Development Leadare excluded simply because they are not itemised.
Similarly, it should be recognised that the duties of the post may alter due to changes in legislation or policy or the business needs of the charity.Where such changes occur, training may be given where reasonable to enable the post-holder to undertake the new or varied work.
The Strategy and Service Development Leadis a key advocate for The Brazelton Centre UK and is expected to display the highest levels of personal and professional integrity at all times and to always act in a way which reflects positively on the organisation.
Further details about the Centre can be found on the Brazelton Centre UK website.
For more information about the post and informal discussions, please contact Inge Nickell, Director of the Brazelton Centre UK.
Please refer to the attachment for person specifications.
Right to Work in the UK: Applicants must have the right to work in the UK.Proof of eligibility to work in the UK will be required from candidates who are shortlisted for interview.
Interview date is on the 30th June 2026 in Cambridge in person.