Development leader jobs
About Finance at Hope into Action
The finance function of Hope into Action is small team comprising the Finance Manager, the Finance Administrators (job-share) and a volunteer reporting to the Head of Operations. It is largely paperless and supports our 44 staff with accounts payable and receivable functions. It works in conjunction with the other departments to deliver timely, accurate and strategic financial information for both the Executive Team and the Board of Trustees.
About the role
The Finance Manager is a key role in enabling Hope into Action fulfil its vision of every church lovingly making a home for those experiencing homelessness.
The role is broad ranging; from managing the Finance Administrators, supporting their work when needed and also producing the monthly management accounts within our target of 10 working days from the month end.
In addition, you will support the year end work by producing the schedules required by auditors, take a lead in the annual budgeting process, produce the biannual investor statements and compile the Gift Aid returns.
You will be expected to meet regularly with budget holders to help them achieve their targets and/or devise a plan to bring them back on track.
About you
We are looking for a self-motivated person with a passion for our work, tenants, staff, churches and mission. You will be adaptable and equally comfortable with bank reconciliations as writing a commentary on the management accounts. We employ people of hope where humility, a genuine desire to love and serve others, and strength of character are as important as any job description. This is reflected in our six core values: strength, hope, action, love, open ears (listening) and mutuality, or “Shalom” as we sometimes call them.
You will have a track record of finance experience but also be relatable; able to support staff with little or no financial experience. You should have a passion for the homeless, churches and our vision & values.
We value diversity and recognise that a diverse team will help us raise our performance in empowering those we serve. We are interested in your individual skills, strengths, knowledge and experience.
About us
We believe that everyone has the right to a home and churches have the power to meet the tragedy of homelessness in their community.
Starting 15 years ago, we have grown into a mature organisation working with over 100 churches running 126 homes for over 400 tenants.
We have won numerous awards both secular and Christian including from the Guardian newspaper, Homeless Link and Centre for Social Justice.
We provide not just shelter and housing know-how, but also the friendship of a church, we are passionate about harnessing the social, financial and spiritual power of churches to enact real change both in them and our tenants.
Our first home had a real heart for men coming out of prison. Homes are now available for a wide range of people experiencing homelessness: people in recovery from addiction, people sleeping rough, women and children fleeing domestic violence, people coming out of rehab, former prostitutes, refugees, those suffering mental health issues and survivors of human trafficking.
Roughly, 50% of our homes are in our ‘line-managed cities’ (Peterborough, Norwich, Nottingham, Cambridge), the other 50% are found across a further 30+ towns which we franchise into.
We encourage others to replicate our model through franchising. The tragedy of homelessness is in every community. Our vision is for every church to lovingly provide the homeless with a home.
Working at Hope into Action can be incredibly rewarding. We offer the opportunity to work in a supportive and flexible environment.
The client requests no contact from agencies or media sales.
Title: Supporter Care Executive
Location: Haywards Heath (hybrid working pattern please see details below)
Contract: Permanent
Salary: £24,461 - £28,778
About the role
The Supporter Care Executive plays a vital role in delivering an exceptional experience to all UK donors. Acting as a key point of contact, the Supporter Care Executive will ensure that every supporter feels valued, informed and appreciated. You will handle a range of enquiries across phone, email and written correspondence, providing accurate information and resolving issues with warmth, professionalism and efficiency.
Responsibilities
- To be directly responsible for efficiently responding to supporter and wider audience enquiries and donation pledges; adding value, taking every opportunity to promote and exceed expectations.
- Deliver a first-class experience to supporters by engaging in positive conversations through various communication channels, such as email, telephone and written media, meeting internal SLAs.
- Maintaining and updating the FAQs for agencies.
- Working with the Head of Fundraising Services and other internal teams on ad-hoc projects as required.
- Assisting in managing external agencies, including monitoring performance.
- Assisting with agency training and briefing.
This is a highly varied and involved role and the above is not an exhaustive list of duties or required professional skills. Please see the Job Description for full details.
About you
You are someone who thrives on creating meaningful, positive interactions with supporters and the wider public. Bringing energy, empathy and clarity to every conversation, you take pride in delivering timely, thoughtful responses that build trust and demonstrate genuine appreciation. You enjoy working across different communication channels and are confident in adapting your tone and approach to suit the needs of each individual.
Working Arrangements
The post holder will be required to attend our modern Haywards Heath office on Tuesdays, Wednesdays and Thursdays. The remaining days can be worked remotely.
While we anticipate this arrangement will suit most candidates, there may be some flexibility around working hours or the number of days spent in the office for exceptional candidates. Any adjustments would require prior approval, and we are happy to discuss this during the recruitment process.
Jobholder Requirements
Essential:
- Proven experience in a customer service environment dealing with the public by letter, email and telephone.
- An ability to manage multiple priorities and ensure deadlines/service levels are met.
- A professional and accountable approach to all areas of work with the desire and commitment to continuously improve.
- A positive and flexible approach.
- An understanding of and commitment to equality of opportunity for disabled people.
Desirable:
- Experience of working in the charity sector.
Next Steps
To apply for this exciting new opportunity, please complete an application via our recruitment portal. We are particularly interested in learning of your motivations for applying.
As an equal opportunity employer, we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader and qualified people living with a disability are particularly encouraged to apply.
Closing date: 8 February 2026
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Description
Salary: £85k-£90K DOE
Hours: 37.5 per week
Reports to: Director of Policy and Oversight
Location: Harlow, Essex. Regular travel required to London and Scotland. Harlow is Easily commutable from London Liverpool Street or Tottenham Hale Station. We offer a free minibus service to/from Harlow Town Train Station as well as free parking and EV charging on site.
Extra Information: Open to conversation on hybrid, flexible and compressed working arrangements. Regular travel to London and Scotland is required including Government meetings.
About the role:
Lead the Scheme Oversight function to ensure the Motability Scheme consistently delivers choice, value for money and excellent customer service for disabled people. The role includes setting the Oversight strategy, developing the Scheme’s performance management framework, reporting on performance to internal/external parties and assisting/managing key stakeholder relationships across Motability Foundation, Motability Operations and Government departments.
What you will be doing:
Policy and Planning:
- Monitor UK Government policy and proposals with material impact on the Scheme; coordinate Motability’s position and implications for Oversight.
- Lead annual Oversight strategy refresh and contribute to Motability’s Strategic Plan.
- Chair (or deputise for Director at) Scheme Oversight governance forums and ensure well‑prepared agendas, papers and decisions flow to Governors and SOC.
- Undertake ad hoc projects to develop Motability or Scheme services as required.
Governance & Performance Monitoring:
- Manage the contractual relationship between Motability Foundation and its service providers in a collaborative manner.
- Own the Oversight performance framework (KPIs, targets, thresholds) and coordinate performance reporting activities to provide monthly updates to key stakeholders.
- Lead operational reviews of Motability Operations’ delivery, commissioning deep dives where issues or opportunities are identified.
- Sponsor customer satisfaction and experience measurement across Scheme services, ensuring findings inform improvements.
Leadership:
- Act as a liaison between Motability Foundation and Motability Operations, ensuring collaborative & effective oversight.
- Own key relationships within the Motability Operations executive leadership, Motability Foundation
- Board and key Government officials.
- Build a high‑performing oversight team culture of openness, integrity, and collaborative challenge; set and monitor KPIs.
Your experience:
Must haves:
- A successful track record at senior executive level.
- Experienced in strategic planning and performance management within a customer focussed organisation.
- Experience of working with Government departments or regulators.
- Experience in negotiating and managing commercial contracts.
- High level of financial and analytical skills.
- Knowledge of qualitative and quantitative performance standards.
- Experienced in preparation of complex reports.
- Awareness of current government including European, economic and business issues.
- Strong communication skills, written, verbal, presentation.
- Inspirational individual, passionate about customer service.
- Strong planning skills. Commercially astute. Thoughtful.
- High level influencing skills, with excellent team skills and the ability to build strong relationships with stakeholders.
- Understands the importance of personal mobility for disabled people.
Nice to haves:
- Experience within automotive or consumer finance businesses. ·
- Previous experience with consulting or advisory role.
- Understanding of consumer credit and the economics of car financing (leasing and hire purchase).
If you’re interested in applying and excited about working with us but are unsure if you have the right skills and experience, we'd still encourage you to apply.
Benefits
Who are we?
We are building a future where all disabled people have the transport options to make the journeys they choose.
We fund, support, research and innovate so that all disabled people can make the journeys they choose. We oversee the Motability Scheme and provide grants to help people use it, providing access to transport to hundreds of thousands of people a year. We award grants to charities and organisations who provide different types of transport, or work towards making transport accessible. We also carry out ongoing research, in partnership with disabled people and key stakeholders in the industry, to inspire innovations that continue to champion accessible transport for all.
Why choose us?
We want working for the Motability Foundation to be the best career move you’ve ever made. When you join the Motability Foundation you will join a group of people who are supportive, innovative and motivated to improve the lives of our beneficiaries.
We value everyone’s unique qualities and celebrate having a diverse, equitable and inclusive culture where everyone feels safe to be their authentic selves. This is embedded into our values, Collaborative, Respectful and Evolving.
We bring our people together through our People Forum, Equity, Diversity and Inclusion Forum, Social Squad and our Wellbeing Champions and our employee Spotlight Awards help us recognise the excellence and dedication of our staff.
We are proud to be recognised as Disability Confident Leader, have attained Platinum Level Award for Investors in People and are members of the Business Disability Forum.
A career with Motability Foundation can offer you so much more than earning potential, we pride ourselves in offering some fantastic benefits. Some of these include:
- 26 days annual leave, plus the option to buy/ sell up to five days.
- One wellbeing day for extra flexibility.
- Pension scheme - Up to 20%, including a 10% non-contributory contribution and matched contributions up to 5%.
- Life Assurance of four times your salary.
- Private healthcare through BUPA for you and your family, along with a Medicash Health Plan.
- Employee assistance programme: GP appointments, eye tests, flu vaccinations, sick pay and free gym and yoga sessions.
- Enhanced Parental Leave, including Adoption Pay.
- Free parking, EV charge points and a minibus service to/from the town centre and train station.
- Fresh fruit, breakfast snacks, and a Dress for Your Day dress code.
- Learning and development opportunities to help you grow.
Our vision is to create a charity where everyone feels like they belong, benefits from and participates in, the work we do. We actively encourage applications from people of all backgrounds and cultures, and we aim to be an employer of choice for candidates with disabilities.
As a Disability Confident Leader, we have committed to ensuring that disabled people and those with long term health conditions have the opportunities to fulfil their potential. We want to ensure everyone has the opportunity to perform their best when interviewing and when working with us, so if you require any reasonable adjustments that would make you more comfortable, please let us know so that we can do our best to support you.
To help us create an inclusive workplace we are committed to offering to interview every disabled applicant who meets the minimum criteria for the job. Some of our roles attract a high volume of applications and in some circumstances, we may need to limit the number of interviews offered to disabled and non-disabled candidates.
We are building a future where all disabled people have the transport options to make the journeys they choose.
The client requests no contact from agencies or media sales.
Strategy, Planning and Performance Director, WaterAid UK and International
Contract type: Permanent, Full time – 35 hours per week
Primary Location: London, UK.
Address: 20 Canada Square, Canary Wharf, London, E14 5NN.
We are open to considering candidates based in other locations where WaterAid has an existing office, provided the time zone is compatible with the UK. Please note that candidates must possess a valid Right to Work in their respective country of residence.
For the UK location: We support and enjoy a hybrid working environment. A minimum of 40% of working time is spent face-to-face, either in the London office, for coordination, collaboration, and connectivity across the team, or as a result of external engagement or travel for WaterAid.
Salary: £75,000 - £80,000 per annum with excellent benefits.
Change starts with water. Change starts with you.
Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.
About WaterAid
We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.
About the team
The Director reports jointly to the WAUK Executive Director of Finance, Technology & Strategic Planning, and the Global Director, WAI. They will therefore belong both to the UK Finance, Technology and Strategic Planning Directorate team and to the Global Secretariat. The team consists of roles that work across WAUK and international.
About the role
The Strategy, Planning and Performance Director works across WAUK and WaterAid International to deliver performance and planning. They are responsible for delivering planning and performance assessment across both WAUK and international - ensuring that these are aligned and link up in the most efficient manner possible. They will ensure that we understand how we are contributing towards our global strategy and we are maximising our global impact.
In this role, you will:
- Lead WAUK annual planning process. Support WAUK ED Finance, Technology and Strategic Planning to develop UK business plan.
- Lead global annual planning process: work with WaterAid members to align member business plans that maximise the potential contribution of each member to WaterAid’s Global Strategy and impact.
- Coordinate global and WAUK reporting at year end, ensuring a coherent narrative over time that provides clarity for UK Board and WaterAid international Board.
- Coordinate WAUK Quarterly Performance Review (QPR) process, delivering quarterly reporting to the UK DT and Board.
- Provide effective leadership to the Strategy, Planning and Performance team ensure high levels of motivation and engagement as well as strong relationships across the organisation.
- Lead on strategy and performance communications, working with the internal and external communications teams ensure all staff and relevant external audiences have a good understanding of WaterAid’s Global Strategy and our performance (Global and UK)
- Lead the project management support to key WAUK and WAi projects, as required
- Own the Global Performance Management Framework to assess performance against WaterAid’s Global Strategy. Ensure this is aligned and integrated with member-level performance assessment processes.
- Own the development and evolution of WaterAid’s Global Strategy, ensuring effective analysis of external trends and context, drawing on expertise, experience and perspectives from across the organisation.
- Provide support, advice and guidance to enable effective, aligned implementation of the strategy across all members, including support programmes of change and / or individual change projects
- Lead on any multi-annual review of progress against the Global Strategy to assess contribution to global change, identify achievements and challenges, lessons learned and recommendations.
To be successful, you will need:
- Strategic and critical thinking across complex and fast moving environments: able to shape business direction and strategy through anticipating and identifying trends and shifts in the wider world, able to translate strategy into action
- Knowledge of corporate planning, with a deep understanding of different approaches in different contexts
- Understanding of complex performance assessment in data-poor environments and complex, qualitative evaluation methodologies that enable deep reflection on performance
- Effective stakeholder management; able to understand and translate senior leadership needs, managing expectations and support outside of remit.
- Significant experience of providing strategic guidance to Board and senior leaders within a large and complex organisation. Able to build and maintain credibility and trust at all levels of the organisation.
- A degree with substantial experience in strategy, planning, and performance management within a reputable organization. A Master’s degree or Professional finance qualifications (ACA, ACCA, CIMA) or an MBA are advantageous but not essential.
- Clear communication and ability to convey complex ideas in a compelling manner, tailoring arguments to persuade the listener.
Closing date: Applications close on Monday, 2nd February 2026, 12:00 PM (UK time).
First Interviews will be held virtually on 17th and 18th February 2026. Second interviews will be conducted in person at our London office on 3rd and 4th March 2026.
How to apply: Click Apply to answer the pre-screening questions and upload your CV only.
Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during theinterview as well.
Pre-employment screening: To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK-based roles require a basic Disclosure and Barring Service (DBS) check.
UK Benefits:
- 36 days’ holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days’ annual leave
- Employer pension contribution up to 10 %
- Flexible and hybrid working arrangements
- Season ticket loan
- Free annual eye tests
- ‘Give as you Earn’ charitable giving scheme
- Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
- Sabbaticals
- One paid volunteer day each year
As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.
These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.
Our Global Commitment:
Our people promise
We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal Opportunities
We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.
Safeguarding
We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).
Together, we’ll change the world through water.
Join us and be part of the change !
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Closing Date: 18 February 2026
Ref 7257
Save the Children UK has a fantastic opportunity for a collaborative individual with legal operations experience to join us as our part-time Legal Operations Specialist, where you will work closely with Legal Team colleagues and wider Save the Children UK teams to optimise the efficiency, performance and strategic impact of the Legal Team.
This is a part-time position working 21 hours per week (days/times can be flexible and discussed with the team at interview).
About us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About the role
As Legal Operations Specialist, you will play a key role in strengthening how the Legal Team operates, enabling it to deliver high-quality, timely and impactful legal support across Save the Children UK.
Working closely with the General Counsel and Head of Legal, you will design and implement operational frameworks, processes and tools, use data and technology to improve efficiency, and support effective management of external legal resources. By doing so, you will help ensure the legal function is well-positioned to support SCUK's strategy and put the safety and best interests of children at the heart of decision-making.
In this role, you will:
- Develop and implement strategies, processes and playbooks to improve Legal Team workflows, efficiency and service delivery.
- Use data, dashboards and reporting to track legal OKRs, workload, spend and performance.
- Implement, manage and continuously improve legal technology systems, ensuring strong adoption and effective training.
- Introduce automation and self-service tools to streamline legal processes for business teams.
- Support the management of external legal counsel, including spend oversight, performance monitoring and pro bono strategy development.
- Act as an operational liaison between the Legal Team, Procurement and wider SCUK teams, supporting planning, prioritisation and continuous improvement.
About you
You'll bring a passion for innovation and efficiency, with proven success in playing a key role in enabling legal teams to operate strategically, agilely and with impact.
To be successful, it is important that you have:
- Proven experience in legal operations, legal project management or a related field, with a strong understanding of in-house legal functions.
- Experience with in-house legal technology platforms and in implementing process improvements, automation and other technology solutions.
- Strong analytical skills and experience with data analysis tools and workflow automation.
- Excellent stakeholder management skills, with the ability to partner with and influence senior leaders and cross-functional teams.
- Strong organisation, problem-solving and project management skills, with confidence working in complex and evolving environments.
- Commitment to Save the Children's vision, mission and values.
What we offer you:
Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
- We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
- We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day. You can read more about our benefits here.
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
Ways of Working:
The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter). This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
A place to make a difference
Location: Peterborough, hybrid – 3 days a week onsite with occasional travel to other offices as required.
Salary: £66,003 per annum
Contract Type: Permanent
Hour: 35 hours per week, Monday – Friday between 8am and 6pm
With over 21,000 homes across the country, we’re responsible for supporting thousands of customers and their families.
We’re proud to build positive, long-lasting relationships that go beyond housing. The work we do supports our customers and creates vibrant communities where people of all backgrounds can thrive.
If you pride yourself on delivering the best customer care and want to use your skills to make a positive impact on families and communities, there’s a place for you at Accent.
About the role
We’re looking for a passionate, customer focused leader to head up our Repairs Contact Centre. This service is vital to the wellbeing and safety of our customers, and your work will make a direct difference to how people experience their homes.
As our Head of Customer Contact – Repairs, you’ll lead a dedicated team to deliver great customer and colleague experiences, achieve key performance measures, and drive quality across all repairs interactions. You’ll also help shape future contact channels and play a key role in improving Tenant Satisfaction Measures (TSMs).
What you’ll be doing:
• Leading the repairs contact centre to deliver a consistent, customer centred service
• Managing performance, quality and colleague engagement
• Working closely with contractors and technical teams to improve the end to end customer journey
• Using data and insights to develop reporting and drive service improvements
• Influencing how customers connect with us in the future
• Building on a strong foundation to evolve and elevate the service
Salary
The spot salary for this post is £66,003 per annum for applicants who fully meet the requirements of the post. If you’re still developing some of the skills or experience, you can start at a salary 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount.
About you
• CIH qualification or willingness to work towards
• Previous People Management experience, leading and managing a team in a high-volume, challenging, customer-focused, multi-channel contact centre environment
• Familiarity with managing customer expectations across varied contact channels, with an understanding of digital transformation and channel shift opportunities
• Previous experience of developing and coaching a team, managing performance and embedding a positive team culture
• Expertise in contact centre resource planning methods
• Financial and budget awareness, with the ability to monitor resources and manage costs.
• Strong negotiation and communication skills, both verbal and written, with the ability to present to teams and individuals
• Proficiency in ICT and telephony systems relevant to contact centre operations and MS Office packages
• Experience in performance management, dispute resolution, and driving team success through KPIs.
A place to build a future
We’ve got big ambitions and we’re looking for people who want to grow with us. Here, you’ll have the chance to learn new skills, shape your career, and thrive in a collaborative environment where your ideas matter.
And because we believe great work deserves great rewards, here’s what you can look forward to:
• Generous time off – 28 days holiday plus bank holidays, an extra day for your birthday, and the option to buy more.
• Health & wellbeing support – Cash health plan, Health MOTs, online GP access, gym discounts, and a dedicated volunteering day for a cause you care about.
• Financial perks – Car leasing options, salary sacrifice schemes, and exclusive discounts through our benefits platform to help your money go further.
• Future-focused benefits – Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, plus life assurance at three times your salary for peace of mind.
• Family-friendly policies – Enhanced parental leave, flexible working options, and support for work-life balance.
• Career development – From Stepping into Management and Management Essentials training to our Leadership Academy, apprenticeships, and more – we’ll help you grow and succeed.
We’re Committed to Inclusion
We believe diversity makes us stronger and we’re committed to creating a place where everyone feels valued, respected, and able to thrive.
Our recruitment process is designed to be accessible and inclusive, and if you need any reasonable adjustments at any stage, just let us know – we’ll make it happen.
Because this isn’t just a workplace – it’s a place to belong.
Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.
Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.
If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.
Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.
You may also have experience in the following: Head of Customer Contact, Head of Customer Contact Centre, Head of Repairs Contact Centre, Customer Contact Centre Manager, Head of Customer Services, Director of Customer Contact, Customer Operations Manager, Contact Centre Operations Manager, Head of Customer Operations, Repairs Contact Centre Manager, Customer Experience Manager, Customer Services Operations Manager, Head of Repairs Services, Housing Contact Centre Manager, Customer Service Delivery Manager
REF-226 304
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a strategic, relationship-driven leader with a passion for making a difference?
East Anglia’s Children’s Hospices (EACH) is seeking an experienced and ambitious Head of Philanthropy & Partnerships to lead and grow our high-value fundraising at a pivotal point in the organisation’s development.
Head of Philanthropy and Partnerships
Location: The role can be based at any of our three hospices (Norfolk, Ipswich, Cambridge) with hybrid working
Contract: Permanent
Hours: Full Time, 37.5 hours per week
Salary £47,000 - £55,000 per annum, experience dependent
About Us
East Anglia’s Children’s Hospices (EACH) ensures the best possible quality of life and makes every moment count for children and families across Cambridgeshire, Essex, Norfolk and Suffolk. Our family-centred approach includes specialist nursing care, symptom management nursing, short breaks, wellbeing activities, therapies, care at end of life, bereavement support, counselling and volunteer services in the family home; all meeting the individual needs of the child, young person and whole family.
In 2020, all three of our hospices; The Nook (Norfolk), The Treehouse (Ipswich) and Milton (Cambridge) were rated OUTSTANDING by the Care Quality Commission.
Our people are central to our success. We have a talented workforce of staff and volunteers in Care, Fundraising, Retail, Facilities, IT, Finance, Marketing & Communications and Human Resources.
We’re over 440 employees strong, with a team of more than 2,000 volunteers across the organisation including over 50 shops and a Retail Distribution Centre.
About the Role
This is a rare opportunity to take on a senior philanthropy role with real influence, autonomy and scope, combining strong core income delivery, with the chance to lead a major capital expansion appeal for The Treehouse Hospice in Ipswich which will significantly enhance the services we can provide to children, young people and their families.
Reporting into the Director of Fundraising, this senior leadership role within our Fundraising team, responsible for delivering around £3 million in income annually.
Managing and inspiring a talented team, develop innovative strategies, and personally cultivate relationships that result in transformational gifts.
What you’ll do:
- Lead and implement the Philanthropy & Partnerships strategy to achieve ambitious income targets.
- Build and steward long-term relationships with major donors, corporate partners, and trusts.
- Manage and empower a multi-disciplinary team, fostering collaboration and exceptional donor stewardship.
- Drive major appeals and oversee budgets to ensure effective allocation and performance.
- Champion EACH’s values and maintain strong links between fundraising and care teams.
What we’re looking for
- Proven success securing major gifts from individuals, corporate partners, and trusts/foundations.
- Experience leading and motivating teams and engaging senior stakeholders.
- Skilled in developing and delivering data-driven fundraising strategies to meet ambitious targets.
- Experienced in managing complex projects, including major appeals.
- Strong financial management skills, including budgeting, forecasting, and KPI monitoring.
Comprehensive range of benefits of working for EACH:
- Free onsite parking & Subsidised meals
- Enhanced Annual leave Entitlement - 27 days + 8 UK Bank Holidays
- Additional holiday purchase scheme
- Employee health cash plan & wellbeing support schemes
- AVIVA pension package – up to 7% Employer Contribution inc Life Assurance
- NHS pension - continuation of if already contributing
- Free Eye Tests
- Cycle to work scheme
Closing date: 8 February 2026
N.B. EACH reserves the right to close this vacancy early, should we receive a sufficient number of applications.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Diversity Statement:
At EACH we believe in fostering a workplace where every individual feels valued and respected. We are committed to building a culture of inclusion where differences are embraced. We are actively seeking talent from all walks of life, recognising that diversity drives innovation, creativity and success.
Join us on a journey to create a more inclusive workplace, where everyone has equal opportunities to grow, contribute and succeed. We welcome candidates from all backgrounds to apply for opportunities at EACH and adjustments will be made to facilitate the application and selection process.
Please note:
This post is subject to a Disclosure & Barring Service (DBS) check prior to appointment.
It is a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable Groups Act 2006) to apply for roles that require them to work unsupervised with that particular group.
EACH has a legal responsibility to ensure that its employees have the legal right to live and work in the UK. Therefore, if you are made an offer of employment, this will be subject to verification that you are eligible to work in the UK before you start work.
Interested in Learning More Before You Apply?
At EACH, we are committed to ensuring our recruitment process is accessible to everyone and actively encourage applicants to ask questions, request reasonable adjustments or have an informal discussion before submitting an application.
No agencies please.
5Rights is seeking to recruit an outstanding professional Senior Public Relations Adviser to support our world-leading NGO at a time of exceptional visibility and opportunity to scale our impact. This is a remote role and can be based either in the UK or Belgium.
About 5Rights
5Rights Foundation exists to ensure a digital world that will serve children and young people today and for future generations. We are a small team of senior professionals and experts delivering change in how the digital world works. We have shifted the narrative and the agenda through provocative comms campaigns (e.g. Twisted Toys), pioneering research (e.g. Pathways) and award-winning tools (e.g. Child Online Safety Toolkit). We continue to drive real-life change thanks to an outstanding track-record of delivering legislation (e.g. Californian Age Appropriate Design Code), policy and regulatory frameworks (e.g. UNCRC General comment No.25), and industry standards (e.g. IEEE 2089).
Role Purpose
The Senior Public Relations Advisor leads 5Rights' external public relations and media strategy, positioning 5Rights as a global authority on children’s rights in the digital environment. The role shapes the public narrative around our mission, ensuring 5Rights’ work achieves maximum visibility, credibility and impact with policymakers, the media, industry and the public.
This is a senior, strategic role requiring exceptional judgement, political awareness and strong relationships across media and stakeholder landscapes.
Key Responsibilities
- Develop and deliver a comprehensive public relations strategy aligned with 5Rights’ mission and policy objectives.
- Position 5Rights as a leading voice on children’s rights in the digital environment in UK, EU and international media.
- Anticipate emerging issues and shape proactive public relations strategies around key policy moments, research releases and advocacy campaigns.
- Protect and enhance the organisation’s reputation, including crisis communications and risk management.
- Build and maintain strong relationships with senior journalists, editors and broadcasters across national and international media.
- Secure high-profile coverage in print, broadcast and digital media.
- Act as principal media advisor to the Executive Director and senior leadership team.
- Support and coach senior spokespeople and youth representatives for media engagements.
- Lead public relation planning for major campaigns, policy launches and advocacy initiatives.
- Advise on strategic partnerships and external engagement from a public relations perspective.
- Represent 5Rights at events, conferences and high-level meetings as required.
- Contribute to strengthening 5Rights’ overall public relations impact by bringing senior PR expertise, networks, and strategic media insight to the team.
Person specification
This is a highly challenging and rewarding position for a professional with the following attributes:
Essential skills and attributes:
- Extensive senior-level experience in public relations, communications, journalism or public affairs, ideally within policy, advocacy, human rights, technology, or social impact sectors.
- Proven track record of shaping national and international media coverage and securing high-profile placements across print, broadcast and digital platforms.
- Demonstrated experience leading public relations and media strategy, including reputation management, at organisational or campaign level.
- Experience advising senior leaders and acting as a trusted public relation expert in high-stakes and politically sensitive environments.
- Exceptional writing and editorial skills, with the ability to translate complex policy, technical and research content into compelling public narratives.
- Deep understanding of media landscapes, political processes and public policy dynamics, particularly in the UK, the EU and internationally.
- Experience of crisis communications and issue management.
- Outstanding judgement and political awareness.
- Strong strategic thinking combined with hands-on delivery.
- Highly developed interpersonal skills with the ability to influence and build relationships at senior level.
- Confident, authoritative and credible spokesperson when required.
- Excellent project management and organisational skills with the ability to manage multiple high-profile priorities simultaneously.
- Ability to work under pressure and respond rapidly to fast-moving external developments.
- Strong collaboration skills and ability to work effectively across multidisciplinary teams.
- High standards of professionalism, discretion and integrity.
- Deep commitment to the mission and values of 5Rights Foundation.
- Resilient, adaptable and solutions-focused.
- Proactive, self-motivated and comfortable working with a high degree of autonomy.
Desirable skills and attributes:
- Experience working on children’s rights, digital rights, technology policy or online safety.
- Experience of international advocacy and global communications.
Practical details
- Location: Remote position in either the UK or Brussels. Some international travel required.
- Salary: €80,000 / £70,000 per annum including all benefits.The final offer will depend on skills and experience.
- One-year contract, renewable dependent on impact.
- Working hours: Full time (38h week), with occasional accommodation necessary for work across time-zones.
- Statutory pension contribution.
- 25 days annual leave per annum.
- Work equipment including a laptop will be provided.
- Starting data: ASAP, depending on notice period.
- Reporting line: Leadership team
5Rights values diversity and we strongly encourage people from under-represented groups to apply for this role. We aim for our recruitment to be inclusive and equitable, and we strive to constantly learn and improve in this regard.
How to apply
Please send your CV and a brief cover letter by 31st January 2026 via our website.
The client requests no contact from agencies or media sales.
About Friends of Ibba Girls School (FIGS)
Friends of Ibba Girls School, South Sudan (FIGS), is a registered UK Charity (114620) set up in 2011, at the request of local community leaders to help build and develop a girls’ boarding school in South Sudan. Ibba Girls Boarding School now educates over 320 primary and secondary school girls from across Western Equatoria State and employs around 40 staff.
The school provides high-quality education in a context where most girls leave school before completing primary education and very few reach secondary level. FIGS is a relatively small UK-based charity with a strong national reputation and a substantial impact, demonstrating what high-quality girls’ education can achieve in South Sudan. FIGS works closely with Windle Trust International, which provides technical, financial and organisational support to the school in South Sudan.
FIGS raises approximately £500,000 each year to meet the running and development costs of IGBS and FIGS. Fundraising and effective communications are therefore central to our mission. We are a small team and are looking for someone who will thrive in a varied role, is proactive, organised, and capable of handling multiple demands, with a readiness to learn and take on additional responsibilities.
The Role
This role involves supporting both fundraising and communications activities, alongside essential administrative functions. The Fundraising and Communications Officer will play a key role in implementing FIGS’ fundraising and communications plans, supporting donor engagement, campaigns, events, and day-to-day operational administration. You will be working closely with our Head of Fundraising and Communications, ensuring that FIGS has the resources to continue to support the education and boarding of over 320 marginalised girls in South Sudan.
The role is home-based but requires the ability and willingness to travel to fundraising and supporter events across the UK, including occasional evenings and weekends.
FIGS is a trustee-led charity, with an active and engaged Board that plays a hands-on role in governance, strategy, fundraising and ambassadorial work. Trustees bring a wide range of experience, including diplomacy, international development, education, finance and communications, and work closely with staff to ensure the charity is well-run, accountable and effective.
While Trustees retain strategic oversight and are closely involved in key decisions, FIGS also has a small paid staff team responsible for day-to-day operations, fundraising delivery and communications. The culture is collaborative and supportive, with regular interaction between Trustees and staff, and a shared commitment to the success of Ibba Girls Boarding School.
The staff team currently consists of:
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Head of Fundraising and Communications, responsible for overall fundraising strategy, communications, donor relationships and line management
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Fundraising and Communications Officer (this role), supporting the delivery of fundraising and communications activity, donor engagement and essential administrative functions
Staff work remotely within the UK and collaborate closely online, with regular team meetings and clear priorities. In South Sudan, Windle Trust International acts as FIGS’ managing agent, providing professional management and operational oversight of Ibba Girls Boarding School.
This role sits at the heart of FIGS’ fundraising and communications work. You will work closely with the Head of Fundraising and Communications, interact regularly with Trustees (particularly around campaigns, events and reporting), and help ensure that systems, supporter engagement and communications run smoothly and professionally.
The role is well-suited to someone who enjoys working in a small, mission-driven organisation, is comfortable with a degree of trustee involvement, and values collaboration, clarity and shared responsibility.
Key Responsibilities
Fundraising and Communications
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Support fundraising plan delivery: Assist in achieving income targets and KPIs, including helping to draft grant applications and end-of-project reports.
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Campaign and appeal support: Assist with planning and delivery of fundraising campaigns and appeals (digital and postal).
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Donor communications: Draft and support newsletters, blogs, appeals, event invitations, and other donor communications
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Relationship-building: Support engagement with individual donors, community groups, churches, schools, and other supporters
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Events support: Assist with organisation, promotion, and delivery of webinars and in-person fundraising/supporter events.
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Online presence: Help maintain and develop FIGS website, email marketing, social media content, and video content.
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Donor stewardship: Ensure supporters are thanked promptly and follow-up actions are completed in line with policy.
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Ambassadorship: Represent FIGS positively in communications and at events.
Administration and Fundraising Support
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Database and record maintenance: Update CRM and administrative records.
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Administrative support for campaigns and events: Help coordinate fundraising activities and materials.
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Communications materials coordination: Maintain photo/video archive, collateral, and documentation.
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Administrative support for smooth running: Ad hoc tasks as agreed with Head of Fundraising and Communications.
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Trustee and volunteer support: Practical arrangements for events and supporter engagement.
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Support Head of Fundraising and Communications with monthly fundraising and communications reports
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Gift Aid and basic financial support (future): Assist with processing if needed.
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Team meetings: Prepare for and attend weekly online meetings.
And other duties from time to time as set out by the line manager.
Person Specification
Essential
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Experience in fundraising, communications, charity administration or a closely related role.
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Experience of fundraising from Trusts and Foundations, digital fundraising, email fundraising, or demonstrable transferable skills.
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Strong written communication skills, with the ability to write clearly and engagingly for different audiences.
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Excellent organisational and administrative skills, with strong attention to detail.
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Confidence in using databases/CRMs, email marketing platforms and standard office software.
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Understanding of, or willingness to learn, GDPR and good practice in supporter data management.
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Ability to work independently from home and manage competing priorities.
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UK-based, with the ability and willingness to travel to events across the UK.
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Commitment to FIGS’ values and to the importance of girls’ education.
Desirable
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Experience supporting or delivering digital fundraising campaigns.
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Experience of fundraising in a small charity environment.
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Experience of video editing for communications purposes.
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Experience supporting events (online or in-person).
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Experience managing or contributing to websites and social media for an organisation.
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Familiarity with Gift Aid processes.
Equality, Diversity and Inclusion
FIGS is committed to equality, diversity and inclusion, and welcomes applications from people of all backgrounds and identities.
How to Apply
To apply, please submit:
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A CV
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A supporting statement (up to 500 words) explaining your suitability for the role and how you would contribute to FIGS’ fundraising and communications work.
Please also include details of two referees.
Applications should be submitted via Charity Jobs. Interviews will be held remotely.
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Application Deadline: February 23rd
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First round interviews: WC March 2nd
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Second round of interviews: WC March 9th
Friends of Ibba Girls School, South Sudan aims to improve the opportunity and quality of primary and secondary schooling for marginalised girls.
Interviews will be held the w/c 9th February
Come and join us
We’re looking for passionate individuals with personal experience of homelessness, bad housing, which may include other related disadvantages such as substance misuse and mental ill-health; to come and join us and make a difference to the way we do things. If you believe that people should have a say in their own support and that they should be at the front of making meaningful change then this could be the traineeship for you.
About the role
This is a great opportunity to work with a lead provider of homelessness and housing advice and support and gain invaluable experience while being part of an exciting employability programme centred on lived experience. The traineeship lasts up to 12 months, and you will receive personalised training and support to help remove some of the barriers that may have prevented you from getting meaningful employment.
This role will work alongside our community services support teams, based in Weymouth. The main purpose of this will be to learn support skills and how to use your lived experience to actively engage with people recovering from homelessness. To do this you will work alongside members of the support team. You will be supported and guided by the services team leader and senior support worker. A key part of the role will be to support people as they move further into independent living, encouraging them to into learning, social activities and personal development.
You'll support local campaigns and strengthen connections between the lived experience involvement group and the Hub, making sure lived experiences are valued and included.
Role specifics
We are looking for people who are passionate about the opportunity to use their own life experiences to help make positive change for others.
You’ll also need a commitment to equality and a zero-tolerance approach to discrimination and exclusion.
Good communication skills and the ability to make people feel heard will also be essential.
Basic computer skills, e.g. word processing, the internet and email would be useful, but support can be provided.
Above all, we need people with a real desire to develop personally and learn new skills.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
The team in Dorset is well-established and has been providing housing advice and support services within Dorset for over 20 years. With office bases in Bournemouth and Weymouth, we have contracts to deliver Housing First support in the Dorset Council area and offer Legal Aid Advice, including a court desk service at Bournemouth and Weymouth County Courts.
We are active in our communities and strive to understand what housing issues people are experiencing, providing advice and advocacy to individuals and groups to empower them to resolve their situation.
We work across Dorset with partner agencies including Julian House, Lantern, Dorset Council and drug and alcohol services to support individuals to access housing and support and prevent repeat homelessness.
How to Apply
Email and phone number details can be found on the Shelter advert found by clicking 'Redirect to Recruiter' on this page.
To apply you need to submit a copy of your CV and a completed application form (attached), this can be submitted either online, by email or you can submit a paper copy to the Shelter Weymouth, Lynch Lane Offices, Weymouth DT4 9DW. Please don’t worry if your CV has gaps or limited work experience, this is not a problem.
When completing your application form please make sure you give an example for each of the criteria listed in ‘About You’ section. If you need support to create a CV, please contact Katie by phone or send her an email.
We will be holding support sessions at our hub in Dorset and online to give people practical support and advice on how to complete an application, or to pick up a paper application. These sessions will also give you the chance to find out more about the role as well as other opportunities at Shelter Dorset. These will take place on the following date:
Friday 23rd January, 13:30 – 15:30 at Shelter, Lynch Lane Offices & Wellbeing Centre, Lynch Lane, Weymouth, Dorset, DT4 9DN
Monday 26th January, 13:30 – 15:30 Via Microsoft Teams: Join the meeting now , Meeting ID: 340 436 596 662 97, Passcode: hJ64fX2N
We operate Fair Chance Recruitment practices and will not ask for any information about convictions during the application process. This role is subject to a Basic Disclosure and Barring Service (DBS) check. We are open to and inclusive of applicants with criminal convictions for this role; having a criminal conviction will not prevent us from considering you.
Following the interview stage, we will ask our preferred applicant to disclose any past unspent convictions. The information disclosed will be considered by a panel and a decision will be taken about making an offer.
This role is ring-fenced for those with lived experience of multiple disadvantage.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to support people with mental health issues in a moment of crisis?
Are you calm, non-judgemental and able to work effectively with people experiencing distress?
If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.
Community Outreach Worker (ConnectU St Albans)
Reference: 322
Salary: £26,000 - £27,000 per annum, pro rata
Hours: Part-time, 15 hours a week over 3 days (Flexible) (Friday is mandatory)
Contract: 1 Year
Reports to: Community Support Service Team Leader
Working base: St. Albans
About the Service
The ConnectU St Albans programme is a partnership-led initiative designed to address key social, economic, and health needs primarily those in Park Street and London Colney, as well as Chiswell Green, Sopwell and Cottonmill. Provide primary and secondary contact details to ensure continuity and responsiveness. Through a coordinated and targeted approach across Health and Wellbeing, Employment, and Community Engagement, the programme will expand vital services into underserved areas, while strengthening existing support to vulnerable groups.
The purpose of the Hertfordshire Mind Network Community Outreach Worker ConnectU St Albans role is to:
- Expand employment, health and wellbeing, and community engagement services into priority areas: Sopwell & Cottonmill, Park Street & Chiswell Green, and London Colney.
- Strengthen existing service provision for financial advice, food security, and homelessness support.
- Build strong local partnerships, volunteer networks, and stakeholder relationships.
- Deliver measurable outcomes for residents, with a focus on those experiencing deprivation and marginalisation.
- To provide advice, information, onward referral and holistic support to clients with coexisting drug and alcohol difficulties, mental ill-health, these will be clients who are presenting to the Police, Anti-Social Behaviour, Tenancy Enforcement, Housing and Environmental Health Services within Hertfordshire.
- To ensure that the safety and wellbeing of the client is monitored and reviewed regularly.
- To remain a source of independent support for all clients.
- Embed a person centred and solution focused approach in all aspects of the role.
- To raise greater awareness of complex needs and the effects of Adverse Childhood Experiences (ACEs) amongst local service providers. Supporting them to gain confidence in working positively and consistently with people who have multiple needs.
Key Responsibilities
- Encourage and support clients to participate in group activities, workshops, and community-based mental health programs.
- Provide employment-related support as part of mental health and wellbeing recovery services, including goal setting, job readiness, and workplace adjustment support.
- Assist clients in developing CVs that reflect their strengths, skills, and recovery goals, supporting confidence and readiness for employment.
- Engage individuals with early-stage mental health needs or employment barriers through accessible, community-based support delivered in partnership with local organisations near client’s homes.
- Encourage and support clients to access volunteering opportunities that build skills, confidence, and community connection.
- Work from the local food bank every Friday from 10:00am–12:00pm as a point of contact for individuals to access support and information, including referrals and signposting to appropriate services.
- Hold a caseload proportionate to working hours, delivering support through home visits and community-based interventions.
- Provide practical support by transporting clients to external appointments to reduce barriers to access and promote wellbeing.
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Eligibility for blue light card.
- Health cover (after 6 months employment) - compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.
Closing date for receipt of applications is 30th January 2026
Interviews to be held on a rolling basis at our Watford well-being centre
N.B. Please quote reference number 322 when completing your application for this role.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.
No agencies please.
Working closely with the Fundraising Manager and Head of Philanthropy, you will support a range of fundraising activities, most predominantly researching new avenues for funding within trusts, foundations and corporate partners, completing grant applications, carrying out communications and reporting to existing funders and raising the profile of the charity through representing Action Tutoring at funder or networking events. This is a fantastic opportunity to gain experience in the world of fundraising activities, working with a passionate, committed and driven team.
Closing date: Sunday, 15th February 2026
Interviews: Wednesday, 25th and Thursday 26th February 2026
Start date: Tuesday 7th April 2026
Contract and hours: Full time permanent contract. We offer flexible hours with 9.30-4 as core hours. A full working week is 37.5 hours.
Location: This role is remote. The candidate can be based anywhere in the England. Our London office address is: x+why, 8-10, Fivefields, Grosvenor Gardens, London SW1W 0DH. Occasional travel may be required for this role.
Duties and responsibilities
- Research new opportunities for Action Tutoring to explore for fundraising and carry out initial enquiries to determine suitability to apply to trusts and foundations.
- Prepare and submit grant applications to suitable trusts, foundations and corporates, carrying out careful research to ensure the applications are as strong as possible and include relevant data and case studies.
- Work alongside the Corporate Partnerships Team to encourage corporate support through donations or grants.
- Identify and lead on local fundraising opportunities in Action Tutoring’s nine key regions, for example researching and submitting applications for local grants and to local businesses.
- Research and determine suitability of profile raising opportunities or awards for Action Tutoring to apply to, such as corporate Charity of the Year opportunities, the Third Sector Awards and Charity Awards.
A full list of duties and responsibilities can be found in the job description attached to the BreatheHR advert.
Person specification
Qualifications criteria:
- Previous experience in fundraising, or transferable experience that shows strong writing skills.
- Right to work in the UK.
We are looking for some of the following attributes, though you might be more experienced in some areas than others:
- Outstanding communicator; strong written and verbal communication skills; able to make an exciting and compelling case for support.
- Creative and ambitious.
- Proactive and tenacious personality; willing to seek out and pursue opportunities.
- Highly organised; able to prioritise, multi-task and manage work to deadlines.
- High computer literacy.
- Adaptable and open to learning and feedback.
- Committed to equality, diversity and inclusion.
- Committed to promoting and safeguarding the welfare of children.
You will likely be more successful in this role if you have:
- Prior experience of fundraising work, particularly if it is within trusts and foundations. This could be in a paid role, or on a voluntary basis or as part of work experience.
- Experience of building relationships with stakeholders.
How to apply:
To apply for this position you will need to complete and attach an application form to your application. To do this, please download the attached application form, complete the sections in full and save the new file, and then click the 'apply' button.
You will be able to upload the completed application form on the next page.
Applications without an attached application form will automatically be discounted. We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help you with making the application process work for you.
Award-winning national education charity working towards a world in which no child’s life chances are limited by their socio-economic background.
The client requests no contact from agencies or media sales.
Bookkeeper, L'Arche UK
ABOUT THE ROLE
Hours of work: 37.5 hours per week
Salary: £30,159.60 per annum (plus London Weighting if applicable)
Reports to: Finance Lead
Place of work: Hybrid with 3 days a week in our office in London or Keighley (Yorkshire)
Contract type: Permanent, Full time
Closing date: Sunday, 1st February 2026 at midnight
Notes: This position does not offer visa sponsorship.
Main purpose of the role
Following a period of financial transformation, we are seeking a highly experienced Bookkeeper to join our team. The successful candidate will be responsible for providing accurate and timely financial information to both the Finance Team and the wider Community.
The Bookkeeper will:
- Prepare weekly bank reconciliations, investigating and resolving reconciling items prior to month-end close;
- Process and maintain petty cash reconciliations, credit card transactions, cheques, and paying-in slips, ensuring all receipts are accurately recorded in the accounting system;
- Process weekly purchase ledger invoices and payment run;
- Process donations, grants, legacies and other income, allocating incoming payments to invoices;
- Maintain accurate and up-to-date financial records and ensure compliance with internal controls, financial policies, and audit requirements;
Key essential criteria
- Proven experience in a bookkeeping role;
- Advanced knowledge of Excel;
- High level of competence in MS Office;
- Knowledge of Business Central finance software (MS Dynamics) or equivalent experience;
This role is subject to a DBS criminal record check.
You can find more details about L'Arche on our website.
Discover what makes L’Arche a rewarding place to work—explore our employee benefits on our website.
A full job description and person specification can be found in the Recruitment pack.
To apply, please submit your CV and answer the questions from our online application form.
The closing date is: Sunday 1 February 2026 at midnight
In-person interviews will be held on Thursday 12 February 2026 at Romero House, London.
We encourage you not to wait until the closing date to submit your application, as we may begin interviewing strong candidates before then.
We also reserve the right to close the advert early if we receive enough suitable applications.
Please also read our privacy notice for job applicants.
REF-226 051
Our inclusive communities challenge people to think differently about disability
Job Title – Trusts and Statutory Fundraising Manager
Contract – Permanent, Full-Time
Hours - 35 hours per week
Salary - £45,000 FTE per annum
Location – Coram Campus, Bloomsbury, London / hybrid
About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
About Coram’s Fundraising Team
Each year, Coram’s Fundraising Team raises some £8 million for the range of charities in our group. The Trusts and Statutory Team within it focuses on securing income from trusts, foundations and statutory contracts. We are a mutually supportive and experienced team of five – six including this role – with a shared target.
About the role
We are seeking a persuasive writer and relationship builder, with a strong track record of income generation from trusts and foundations, and experience of statutory bidding. Coram is a complex organisation, so you will enjoy dealing with a very varied range of projects and service activities to seek out the information you need, have a strong eye for detail, and be able to think and prioritise logically. We’d like you to build on our existing portfolio of funders, developing them and bringing in new ones, whilst also managing statutory tenders from start to finish.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing Date: 23 February 2026 at noon
Interview Date: 03 March 2026
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
Coram changes lives, laws and systems to create better chances for children, now and forever.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to make an impact by leading one of our fashion store teams that are community based, offer amazing choice and genuine sustainability? We are looking for a Store Manager to join our fashion store in Lincoln - LN5 7DQ.
What does this role involve?
As a Store Manager you will be accountable for your stores performance, maximising sales through physical and digital channels, and achieving store targets by leading an inclusive and diverse team that consistently demonstrate the BHF values.
Each day is different in this varied, fast paced and hands on role. Due to the volume of donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life saving research.
What are we looking for?
- Experience working in a customer facing role in retail, hospitality or service industry
- Experience of leading, motivating and developing teams
- Commercial awareness
- Ability to achieve sales targets
- Committed to achieving the highest retail standards at all times
- Able to work under own initiative and take a proactive approach to changing business needs and objectives
- Thrives working in a hands on, fast-paced environment
- An understanding of budgets and P&L
This is full time role for 35hrs a week. Our stores are fast-paced and trade 7 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis. Please note that you will need to be fully flexible for this role.
What’s important to us?
At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online.
Our vision is a world where everyone has a healthier heart for longer. We'll get there by funding cutting-edge research and innovation, which hold the keys to saving and improving more lives.
In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Why join the BHF?
We have a strong culture of internal progression and will actively support you to develop your career.
Our generous staff benefits include:
- 38 days annual leave (plus the option to buy and sell leave)
- Holistic support leave of up to 10 additional days off each year
- Enhanced family policies (maternity, paternity and adoption leave)
- Wagestream - early access to your wages
- 25% staff discount
- Health cash plan (Dental, Optical, Therapies, etc)
- Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
- Pension with employer contribution of up to 10%
- Cycle to work scheme
- Discounts on gym memberships
- Discounts with a wide range of retailers
Ready to apply?
To apply, please follow these simple steps:
- Click the “Apply” button below.
- You’ll be seamlessly redirected to the BHF Careers page.
- Complete the application form, submit your CV and upload your employment history.
What do I need to know?
DBS Check: Any offer of employment is subject to a satisfactory DBS check
Inclusivity Matters: We’re committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process
Act Swiftly: Early applications are encouraged. We’ll be reviewing submissions throughout the advertising period and may close the advert early
Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship.
Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.
Our vision is a world free from the fear of heart and circulatory diseases.
The client requests no contact from agencies or media sales.