Department: People, Culture and Leadership Hub (PCL) Hub
Contract type:12 month Fixed Term Contract or secondment
Salary Level: Circa £46,453 per annum
Location:Home Based (UK wide travel as required)
Reports To:Programme Manager
The fire and rescue sector is undergoing a major transformation in how it defines, develops and assures professional competence. This role sits at the heart of that change.
We are looking for a highly organised and motivated Competence Co‑ordinator to support delivery of the NFCC Competence Reform Programme—helping ensure that people across the sector have the right knowledge, skills and behaviours to keep communities safe.
About this role
Working closely with the NFCC Competence Programme Manager, you will play a critical role in coordinating and supporting the development of national competence frameworks, tools and guidance.
You will collaborate with NFCC Hubs, fire and rescue services, and subject matter experts to translate the NFCC Model of Competence into practical, consistent and high‑quality outputs that can be used across the sector.
This is a varied and hands‑on role combining programme coordination, stakeholder engagement and content development.
Key Responsibilities
Programme coordination & governance
- Support planning and delivery of the Competence Reform Programme
- Maintain programme documentation (plans, trackers, risk logs, action logs)
- Coordinate meetings, agendas, minutes and follow‑up actions
- Prepare reports and updates for boards, committees and governance groups
Competence framework development
- Support NFCC Hubs to design, test and refine competence frameworks
- Coordinate subject matter expert input and feedback processes
- Ensure frameworks align with the NFCC Model of Competence
- Maintain version control, development records and publication readiness
Training tools & guidance
- Contribute to the development of:
- Training materials
- Learning resources
- Implementation guidance
- Templates and toolkits
- Translate technical content into clear, practical guidance
- Support creation of slide decks, FAQs and facilitator notes
Stakeholder engagement & implementation
- Support engagement with fire and rescue services and national stakeholders
- Maintain accurate records of consultation and feedback
- Assist with communications, briefings and presentations
- Support implementation and adoption of competence frameworks
About you
You are a highly organised and collaborative individual with strong communication skills and experience supporting structured programmes or content development projects.
Essential experience
- Developing frameworks, guidance, training materials or similar products
- Working with subject matter experts to produce clear written outputs
- Managing documentation such as plans, trackers, logs or reports
- Supporting meetings, governance processes and stakeholder engagement
- Strong written and verbal communication skills
- Excellent organisational and IT skills (Microsoft Office and collaboration tools)
Desirable experience
- Learning & development, HR, organisational development or workforce planning
- Competence frameworks or professional standards development
- Programme or project delivery in complex environments
- Experience in the fire and rescue sector or other public/emergency services
- Knowledge of UK fire sector governance or national standards
Qualifications (desirable)
- CIPD Level 3 / 5 or equivalent experience
- Project or programme management qualification (e.g. PRINCE2, AgilePM)
What you’ll bring
- Attention to detail and ability to manage multiple priorities
- Confidence working with a wide range of stakeholders
- Analytical thinking and ability to synthesise complex information
- A commitment to equality, diversity and inclusion
- A proactive, collaborative and improvement‑focused mindset
If this sounds like the kind of opportunity that you would be interested in; please have a look at the Job Description and apply.
How to apply:
Please complete the application form via the ‘apply now’ button below. CV’s will NOT be accepted for this position.
Closing Date:31st July 2026
Interviews & Exercise:Week commencing 24 August 2026 (via Microsoft Teams)
NFCC is committed to safeguarding and promoting the welfare of children, young people and adults and will require a DBS check to be completed prior to commencing in post.
NFCC is committed to being an inclusive employer. We comply with the Equality Act 2010, and we believe that everyone deserves to work in safe environments that are free from bullying, harassment and discrimination, abuse, and harm, where they feel supported, welcome, and able to thrive.
NFCC acknowledges the duty of care to safeguard, protect and promote the welfare of children and vulnerable adults and is committed to ensuring safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice, all staff are expected to share this commitment.
Registered Charity
101 - 500
NFCC is an independent membership association and the professional voice of UK fire and rescue services.
The client requests no contact from agencies or media sales.
Thank you!
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The Resettlement Team operate as a core team within The Passage Resource Centre, conducting initial triage assessments with new service users, supporting with the day to day running of the centre and reception area, and carrying a caseload of service users working towards agreed housing goals and objectives. The Irish Resettlement Worker is based within this team, focussing their work on supporting Irish service users.
Resettlement Workers are responsible for:
Managing and coordinating the support and resettlement of service users, ensuring:
- Service users have a safe and welcoming place to access and work towards positive change.
- They are offered practical and personal support in a way that is approachable, engaging, flexible and caring.
- They are supported to make the most of their strengths and to articulate and make progress to achieving their hopes and ambitions.
- They have opportunities to contribute and be involved through co-production, working with the Experts by Experience Facilitator to identify new ways of involving service user voices in the development and delivery of front-line services.
- Working effectively with other statutory and voluntary agencies, and the local community, to support service users in a holistic way.
- Contributing to continual service development & improvement, identifying and utilising referral pathways and building new partnerships to support positive resettlement for service users.
- Delivery of the No Night Out project, accurately assessing and referring eligible service users to ensure that we are working to prevent rough sleeping wherever possible.
- Working in line with The Passage policies and procedures, ensuring that the best possible service is provided to all service users.
The Irish Resettlement Worker will work predominantly with Irish service users to explore solutions and opportunities to resolve their housing situation. They will ensure delivery of a holistic services to Irish service users who present in crisis to The Passage Resource Centre, identifying housing opportunities where appropriate and offering a reconnection service back to Ireland where this has been identified as an appropriate option. They will also ensure that the cultural needs of Irish clients are explored and catered for.
*We kindly ask that you review the full job description (attached) carefully before applying.
We kindly ask that you review the full job description carefully before applying.
The client requests no contact from agencies or media sales.