Employment jobs

Across the UK, makers are building creative businesses, sustaining heritage skills, experimenting with materials and influencing design, art, architecture, sustainability, wellbeing & much more.

At the Crafts Council we champion craft and the people who make it.

As our work grows and the craft sector evolves, we’re looking for a Director of Marketing, Communications & Audiences to help shape how we tell the story of craft today.

This role will enable us to connect insight, develop narrative and grow influence — ensuring that what we learn from audiences, makers, members and partners helps shape how craft is represented nationally and internationally.

The Role

The Director of Marketing, Communications & Audiences will lead our marketing, communications and audience development strategy.

We are looking for an exceptional candidate who can help the organisation interpret insight, articulate a confident narrative and strengthen our public presence.

Working closely with the Executive Director and senior leadership team, you will ensure that insight drawn from audiences, makers, members, programmes and partners informs:

· how we position craft nationally and internationally

· how we grow and engage our audiences

· how we strengthen our influence across the cultural and creative sectors

You will lead a small but talented team and work across the organisation to build clarity, confidence and collaboration around our communications and audience strategies.

We’re looking for someone who:

• Has significant experience leading marketing, communications or audience strategies
• Understands how cultural organisations build influence and public profile
• Is confident translating complex information into clear narrative and messaging
• Has strong experience with digital ecosystems, audience journeys and CRM insight
• Is collaborative, curious and comfortable working across organisational boundaries
• Brings a genuine interest in creativity, craft and the cultural sector

Why join us?

This is a rare opportunity to shape how a national cultural organisation listens to its audiences, understands its role and communicates its impact.

You will play a key role in strengthening the visibility and influence of craft — and the makers who shape our world.

We’re looking for someone who combines strategic thinking, strong marketing expertise and curiosity about the role creativity plays in society.

Someone who understands how cultural organisations build influence, bring people with them and tell stories that matter.

Contract and Hours - Permanent, part time, minimum of 3 days and up to 4 days per week. 0.6 - 0.8 / 21.75 – 29 hours per week (full time 36.25 hours per week). To commence as soon as possible from June 2026 onwards.

A typical working day is 9.15-5.30pm, including a lunch break (unpaid). We support flexible working and part-time arrangements where it is appropriate for the role.

We promote hybrid working with three days per week worked at our office and gallery for full-time staff, and two days per week office and gallery working for part-time staff.

Wednesday is a whole team office and gallery day when staff meetings take place.

Salary - £65,000 to £70,000 gross per annum based on full-time working, equating to:

£39,000 - £42,000 gross per annum based on part-time working 3 days per week,

£52,000- £56,000 gross per annum based on part-time working 4 days per week.

Location - Crafts Council Office and Gallery is based on the Pentonville Road in Islington, London, with some hybrid / home working.

We're looking for a proactive and solutions-focused People Adviser to join a collaborative People & OD team. This is a great opportunity for someone who enjoys variety, partnership working, and making a real impact across the employee lifecycle. The role is interim for 3 months.

What you'll be doing

• Provide generalist HR support to managers and staff, offering clear, practical advice on a range of people matters.
• Manage and coach on employee relations cases, aiming for early and informal resolutions wherever possible.
• Maintain accurate people data and produce timely workforce reports and insights.
• Support organisational development initiatives, including training sessions and culture-enhancing projects.
• Contribute to change programmes, policy development, and continuous improvement work.
• Build strong relationships across your business areas to understand needs and shape people solutions.
• Champion equity, diversity and inclusion in everything you do.

What we're looking for

• Solid generalist HR experience, including ER casework.
• Strong communication and relationship-building skills.
• Confident in analysing people data and turning insight into action.
• Someone proactive, organised and collaborative, with a passion for creating a positive employee experience.

Why join?You'll be part of a supportive, forward-thinking People & OD team where your ideas are valued, your development is encouraged, and your work directly influences organisational culture and performance.

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company
A large London Housing Association is seeking a Finance Business Partner to join their team with strong sector experience.

Your new role

This Finance Business Partner will be the lead for reporting on Building Safety.

• Provide finance business partnering support and act as the finance lead for building safety reporting, ensuring robust insight around legislation, regulation and remedial programmes.
• Enhance the quality, clarity and impact of building safety financial reporting by producing timely analysis, insightful commentary, and linking financial performance to strategic objectives.
• Lead budgeting and forecasting activities for building safety, preparing accurate annual budgets and monthly forecasts in collaboration with operational directors, service managers and other budget holders.
• Build strong, effective relationships with budget holders, supporting their understanding of financial performance, identifying areas for improvement, and ensuring compliance with regulatory and value-for-money requirements.
• Oversee the monitoring of budget changes, ensuring service budgets are incorporated into group reporting, and continually review systems and processes for efficiency and effectiveness.
• Support team leadership by guiding management accountants, providing training and coaching, contributing to workload planning, and acting as deputy to the Head of Financial Business Partnering when required.

What you'll need to succeed

• Full CCAB/CIMA qualification or equivalent
• Demonstrable experience within the Social Housing sector, ideally building safety or maintenance
• Excellent communication skills and stakeholder management
• Strong skills in management accounting principles, budgeting and forecasting

What you'll get in return

• Hybrid working
• Competitive pension and annual leave package
• Learning and development opportunities

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV (in Word please).
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

We're looking for an External Affairs Manager to help strengthen our reputation, deepen our stakeholder relationships, and ensure our voice shapes the national conversation on housing and social impact. If you're politically astute, energised by stakeholder engagement, and passionate about making a meaningful difference, this is your opportunity to be right at the heart of a major organisational transformation. This is a role with real influence and visibility-your work will directly support the mission to become a truly resident-focused organisation.

What you'll be doing

• Lead public affairs and stakeholder engagement programme, ensuring that MPs, Councillors, London Assembly Members and other key influencers are informed, engaged and inspired by our work.
• Build trusted relationships with political stakeholders, acting as a credible, proactive and responsive partner.
• Monitor the political environment and provide expert political insight, risk assessment and strategic briefings to senior leaders.
• Shape policy positions that clearly articulate priorities and social purpose.
• Work closely with colleagues across our Corporate Affairs and operational teams to ensure we respond to casework effectively and show up brilliantly for all stakeholders.
• Support media and incident responses when needed and contribute to the out-of-hours rota.
• Represent the organisation within key sector networks, ensuring we remain an active and collaborative voice.

The successful candidate will be able to demonstrate the below:

• Experienced in public affairs, government relations or political engagement, ideally in a complex or regulated environment.
• Politically aware, with a strong understanding of the UK political landscape.
• A clear, confident communicator able to brief, influence and advise senior leaders.
• Experienced in stakeholder engagement for a range of stakeholders at various levels
• Skilled in managing casework, preparing political briefings and translating developments into actionable business insights.
• Highly organised, collaborative and motivated by social purpose.
• A strategic thinker with excellent judgment and the ability to anticipate reputational risks.
• Digitally savvy, adaptable and comfortable working in a fast-moving environment with media and political scrutiny.
• Experienced in Media Relations, Crisis Communications, Resident Communications and Public Consultations, Town Halls.

If this role is of interest, please apply ASAP with an up-to-date word version of your CV highlighting all your relevant experience as they are looking to hold interviews ASAP. Do get in touch if you would like more information.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Prison Facilitator - Bank Staff
 
Location: South Central (HMP Bullingdon and HMP Aylesbury)
Department: Prison delivery
Salary: £17.57 per hour
Job Type: Part time
Contract Type: Bank
 
Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?
 
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes across a number of prisons. To ensure the continuation of our programmes during times of staff absence, we are now seeking to recruit a Prison Facilitator/Library Assistant on a bank working basis to work across the Bristol region (HMP Leyhill, HMP Ashfield, HMP Eastwood Park and HMP Bristol). Working closely with prisons and their staff, people in prison, Shannon Trust volunteers and mentors, this post will support with the delivery and development of our literacy and numeracy programme in the area, maximising opportunities for people in prison to learn to read.
 
You will have experience working within prison settings underpinned by the ability to build relationships quickly and personal qualities that include resilience, determination and a problem-solving approach. You will also have a willingness to travel, sometimes at short notice, to provide short or long term cover within the prisons in this area.
 
This role will be prison-based. This is a bank role and so the number of days to be worked will vary and are not guaranteed. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
 
We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
 
We reserve the right to withdraw this role early if it is filled internally
 
Closing date: 12th March 2026
 
Applications for this role will be reviewed on a rolling basis, and interviews may be held before the closing date so early applications are encouraged.
 
REF-226 978

Young People Support Worker (Stockport)

We promise you that no day will be the same, and you will get so much out of working with our residents as you ensure that they are well-cared for, and empowered to make progress in their recovery.

Location: Stockport Pathway

Salary: £27,136 per annum

Closing Date: 22 March, 2026

Employment Type: Permanent

Hours per week: 37.5

About the Role

Make a real impact in the lives of young people at risk of homelessness as a Young People Support Worker. You’ll deliver strengths‑based, psychologically informed support that builds confidence and independence, creating safe and empowering spaces where young people can thrive. From shaping personalised plans to running meaningful activities, your work will help each person move closer to a stable, positive future.

Working a rotating shift pattern, you’ll build trusted relationships, champion safeguarding and collaborate with local partners to ensure every young person receives consistent, high‑quality support. Your creativity, communication skills and professional integrity will help clients engage in education, training, employment or volunteering opportunities—supporting them to take the next step towards independence.

In this role, you will:

• Provide strengths‑based, trauma‑informed support to young people at risk of homelessness

• Complete high‑quality risk assessments, SMART support plans and accurate case records

• Deliver one‑to‑one sessions and group activities that build resilience and independence

• Support young people to access education, training, employment and volunteering

• Maintain a safe, welcoming accommodation environment with regular health and safety checks

• Work collaboratively with partners and follow safeguarding procedures across a rotating shift pattern

 

About You (What we are looking for from you – Person Specification)

When completing your application form please address all the points set out below.

• Experience of working with young people or those who have experienced homelessness

• An understanding of the needs of people who have experienced homelessness, poor mental health, substance misuse or the care system

• A knowledge and understanding of Risk Assessments and Support Planning

• Good literacy, numeracy and IT skills

• Able to demonstrate clear understanding of Safeguarding requirements and procedures

• Commitment to working in a manner which promotes diversity and equality, ensuring that everyone is treated with respect and dignity and no one suffers from discrimination

• Commitment to promoting an environment, which has the highest regard for the Health and Safety of others

• Personal and professional integrity

• High level understanding of professional boundaries and ability to maintain these

• Effective collaborative working

• Ability to effectively reflect on own practices for ongoing learning and development

• Respect for the values and ethos of Depaul and its founding partners

What You’ll Receive

• Tailored training and development
• Flexible working options where suitable
• 26 days annual leave, rising with service
• Family‑friendly leave policies
• Pension scheme with employer contributions up to 7%
• Employee Assistance Programme with 24/7 GP access
• Discounts across retail, travel, food, fitness and more
• Cash health plan for you and your family
• Death‑in‑service benefit
• Access to legal and practical support

Safer Recruitment

Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.

About Depaul UK

In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born.

What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.

As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul – a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul’s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we’re united by our shared values and mission to end homelessness.

At The Maypole Project, every small action contributes to a family’s strength, stability and hope. As our Operations Officer, you’ll be the person who quietly but powerfully keeps that support flowing – ensuring our team can be there for children with complex medical needs and their families when they need us most.

This role sits at the heart of our organisation. You’ll be the steady hand behind the scenes, making sure our office runs smoothly, our staff feel supported, our policies stay sharp, and our environment is safe and welcoming for everyone who walks through the door. You’ll provide support to the CEO and team leads, helping them deliver the very best support to families.

You’ll manage the rhythm of day‑to‑day operations: from coordinating office needs and liaising with IT and telecoms providers, to ensuring the right resources are where they’re needed. Your eye for organisation will help keep our budgets on track, our shared inboxes responsive, and our essential administration running with calm efficiency.

A key part of your work will be within HR support—helping coordinate recruitment, onboarding new colleagues, maintaining records, and making sure staff feel welcomed and prepared from day one. You’ll also play a vital role in keeping our policies current and meaningful, working closely with the CEO to maintain our review cycle and ensure that information is clear and accessible across the organisation.

Health, safety, environment and fire safety (SHEF) responsibilities form another important strand. You’ll take the lead in maintaining compliance across the organisation, ensuring risk assessments are up to date, first aid provision is well‑stocked, and our premises and equipment remain safe, functional and fit for purpose.

This role is ideal for someone who enjoys variety, thrives on organisation, and cares about being part of a charity that puts families front and centre. You’ll collaborate across teams, support events and activities, champion equity and inclusion, and contribute to a culture that values compassion, professionalism and shared purpose.

At The Maypole Project, every role matters—but few touch as many parts of the organisation as this one. If you want to make a meaningful impact every day, not just through what you do but through how you enable others to do their best work, this is a place where you can truly make a difference.

Love creating content that people actually stop to read, watch, and share?

As our Digital Content Producer, you’ll lead Urban Saints’ social media presence - crafting engaging, platform-native content that builds community and drives meaningful engagement. You’ll focus on short-form video and creative storytelling, while also supporting email and website content to ensure everything we share looks strong, consistent, and on brand.

You'll be responsible for:

• Social media and community engagement - creating and publishing engaging content across platforms and growing our social media communities.
• Digital content creation - creating graphics and digital assets in line with our brand guidelines and using design principles.
• Supporting digital channels - creating and sourcing engaging imagery for our website and external emails.
• Collaboration and delivery - working with other members of the Comms team to align with campaigns and priorities.

About You

We're looking for someone with professional experience of creating and managing social-first content with particular strength in Instagram and short-form video content. You'll be able to grow and develop digital communities, and be confident using Adobe Creative Suite. You are proactive, curious, and quick to spot opportunities. 

This post is subject to an Occupational Requirement that the post holder is a committed Christian under Part 1 of Schedule 9 to the Equality Act 2010.

Location

The role is home-based with travel as required. All full-time Urban Saints employees are required to attend two team residentials per year.

How to Apply

Please fill out our application form which you can find on our website. The closing date for applications is Friday 20 March at midday. Please note, we will be actively reviewing applications ahead of the closing date and reserve the right to close applications before this date.

After we’ve received your application we’ll be in touch asking for a link to your portfolio or examples of your work (graphics, videos, or other creative projects) that you’re most proud of.

DBS Check

Due to the nature of this position, any offer of employment with Urban Saints will be subject to a satisfactory DBS check.

Contract Type: Fixed Term for 18 months from start date

1st stage interviews: 31st March and 1st April 

2nd stage interviews: TBC

As the Lead for Mental Health and Access, you will guide an organisation that is committed to ending youth employment by supporting thousands of young people across the UK to break down barriers and thrive. This is your chance to drive transformation, inform national practice and build partnerships.

Working closely with senior leaders and cross-functional teams, you will bring specialist insight and a confident, practice-based approach to designing and implementing frameworks, training and tools that strengthen our mental health response. You’ll be creating national principles for our delivery partners, advising on national partnerships and helping us build an inclusive journey for every young person who accesses our programmes. Your work will influence design, safeguarding, learning and operations across the country.

This is an exciting opportunity for someone who combines strong clinical or operational expertise with strategic vision and a collaborative style to implement and deliver on this new and exciting programme of work. If you thrive on leading meaningful change, shaping national initiatives and championing equity of access for young people, we would love you to join us in our most ambitious period of transformation in our organisation's history.

What happens next?  

Please submit a CV, and a Cover Letter that includes your experience, transferable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need a Mental Health & Access Lead? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives, and we couldn’t do this without the important work of the Mental Health & Access Lead! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events, etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

We are currently looking for a Data Analysis Officer to join our IT Infrastructure & Operations team on a permanent full time contract.

This role will support the development and implementation of the organisational data strategy. You will work closely with various teams to help foster a data-driven culture and assist in deriving insights from data. 

Please download the attached Job Description for a full overview of this role's responsibilities.
If you are viewing on a job board, please navigate to our website to find the original advert.

The annual salary stated is based on the Full-Time Equivalent (40 hours per week). If the job is part-time, the weekly hours will be stated within the advert.

The deadline for applications is 23:59 on the closing date for the job posting.
This job is not eligible for visa sponsorship.

Please note, applications sent via Email or 3rd party agencies will not be considered.

Need reasonable adjustments? Please contact us so we can help make the application process accessible to you. Be sure to include the job you are applying for and your full name.

We welcome applications from all backgrounds. By attracting people with diverse attitudes, opinions and beliefs we can continue to look at the world with fresh eyes and find new ways of doing things. The Southbank Centre is a warm and welcoming place to work, with great aspirations and ambitions to create great and accessible work for all. We pride ourselves in building a supportive environment to enable the development of our colleagues.

Key Responsibilities

• Support the Data and Analytics Lead in ensuring robust data analytic capabilities
• Assist in preparing reports and dashboards to monitor performance and inform decision-making
• Support the assessment, implementation, and management of data architecture, tools, software, and infrastructure
• Assist in ensuring data handling processes adhere to industry best practices and legal requirements
• Collaborate with various functions and workstreams to identify opportunities for data-driven improvements

Skills & Experience

• Have a foundational understanding of data analysis and a strong interest in modern statistical methods, tools, and platforms
• Be able to support the translation of analysis results into data-driven insights
• Experience with cloud data platforms such as BigQuery, Databricks, Snowflake or similar is desired.
• Able to demonstrate effective attention to detail, with the ability to work accurately with complex datasets, ensuring quality and consistency in reporting and analysis.

Benefits

As well as working at one of London's most popular and exciting  sites the successful candidate will also benefit from the following:​​​​​​​
 

• A min 5%  pension contribution (going up to 9% depending on employee contribution), from day 1 of employment
• 28 days annual leave, plus bank holidays
• Hybrid working model (3 days office working, 2 days from home)
• Enhanced sick pay
• Enhanced family leave benefits
• Up to 30% discounts at onsite retail, food and beverage vendors
• Staff ticket offers for SC events
• Free entry to Hayward Gallery
• Free/discounted entry with other reciprocal organisations
• Free staff yoga 

Are you ready to take on a key development role in a charity that is making a real difference? Southampton City Mission (SCM) is offering an exciting opportunity for a knowledgeable and proactive Communications Officer. Working alongside our senior staff team to deliver a dynamic external communications strategy, this is a new role with the opportunity to shape how the charity relates to partners, supporters and the general public across the city.

You will be responsible for delivering an effective communications plan that increases awareness and engages key audiences in the city, to strongly support SCM’s current projects. Developing compelling story telling pieces and creating content for our website and social media to showcase the organisation’s impact; we are looking for an individual who will drive forward change and quickly engage with key stakeholders and churches. Working alongside the CEO, Head of Operations and Project Managers, and playing a pivotal role in helping to equip churches to support and love those in need across our city, we are offering the opportunity for flexible, hybrid working for this role.

If you are a natural, experienced communicator and passionate about working for a faith-based charity that is growing and evolving, this is the perfect role for you. Your input will help drive change in both the charity and the city we serve.

Apply now. An application pack, including full job description and person specification, can be downloaded from our website.

The closing date for applications is 01 April 2026

SCM is committed to keeping children and adults at risk safe and to equal opportunities.

A DBS check will be required for this role and applicants must be able to demonstrate that they have the right to work in the UK.

• Would you like to make an impact by leading one of our fashion store teams that are community based, offer amazing choice and genuine sustainability?

  What does this role involve?

  As a Store Manager you will be accountable for your stores performance, maximising sales through physical and digital channels, and achieving store targets by leading an inclusive and diverse team that consistently demonstrate the BHF values .

  Each day is different in this varied, fast paced and hands on role.  Due to the volume of collections, deliveries and donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life saving research.

  What are we looking for?

  • Experience working in a customer facing role in retail, hospitality or service industry
  • Experience of leading, motivating and developing teams
  • Commercial awareness
  • Ability to achieve sales targets
  • Committed to achieving the highest retail standards at all times
  • Able to work under own initiative and take a proactive approach to changing business needs and objectives
  • Thrives working in a hands on, fast-paced environment
  • An understanding of budgets and P&L 

  Our stores are fast-paced and trade 7 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis.

  What’s important to us?

  At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online.

  Our vision is a world where everyone has a healthier heart for longer. We'll get there by funding cutting-edge research and innovation, which hold the keys to saving and improving more lives.

  In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come.

  Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

  Why join the BHF?

  We have a strong culture of internal progression and will actively support you to develop your career.

  Our generous staff benefits include:

  • 38 days annual leave (plus the option to buy and sell leave)
  • Holistic support leave of up to 10 additional days off each year
  • Enhanced family policies (maternity, paternity and adoption leave)
  • Wagestream - early access to your wages
  • 25% staff discount
  • Health cash plan (Dental, Optical, Therapies, etc)
  • Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
  • Pension with employer contribution of up to 10%
  • Cycle to work scheme
  • Discounts on gym memberships
  • Discounts with a wide range of retailers

  Ready to apply?

  To apply, please follow these simple steps:

  1. Click the “Apply” button below.
  2. You’ll be seamlessly redirected to the BHF Careers page.
  3. Complete the application form, submit your CV and upload your employment history.

  What do I need to know?

  DBS Check: Any offer of employment is subject to a satisfactory DBS check

  Inclusivity Matters: We’re committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process

  Act Swiftly: Early applications are encouraged. We’ll be reviewing submissions throughout the advertising period and may close the advert early

  Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship.

  Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.

Job Title: Human Resources Business Partner     
                   
Reporting To: Head of People

Salary Range: £40,000 - £45,000 per annum

Contract Type: Fixed Term Contract (12 months)     

Location: This is a hybrid role based at our Sheffield Office (Suites 1, 3, and 4, The Hive, Fountain Precinct, 1st Floor, Leopold Wing, Sheffield). The position will involve some travel across our northern UK depots and to our Head Office located in London.

Days/Hours per Week: 35 hours per week, working from 9:00am - 5:00pm, Monday – Friday, with an unpaid 1-hour lunch break. 

Our Vision: A UK where “No good food goes to waste. 

Following the recent merger of The Felix Project and FareShare UK into a single charity, we now operate as the UK’s national network of charitable food redistributors. We bring together independent organisations to rescue good‑quality surplus food from right across the food industry and deliver it to approximately 8,500 frontline charities and community groups. Every week, our combined efforts provide enough food to create nearly one million meals for people facing vulnerability.

With this merger, there has never been a more exciting time to join an organisation that is growing in scale, influence, and impact and is firmly at the forefront of public awareness.

We are an equal opportunity employer, and we welcome applications from all backgrounds and abilities and as a Disability Confident Employer, we provide reasonable adjustments.

We aim to recruit from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. If you share our values and our commitment to redistributing surplus food, come and join us.  

Purpose of the Job 

The HR Business Partner will provide a full HR service that fully supports the delivery of the company and site strategy and is aligned with charity HR policies and practices.

Duties & Responsibilities 

· Provide proactive leadership and support in ensuring the delivery of all functional demands. Ensure the functional processes and procedures are appropriately controlled.

· Create and maintain an innovative environment that encourages colleague participation in raising standards of quality, teamwork and communication

· Provide leadership and direction to ensure that within the function, people are engaged, focused, developed and delivering to their full potential

· Champion health and safety on site, ensuring that a safe working environment exists for all colleagues and that, as a minimum, the department meets the standards set out in relevant health, safety and environmental policies.

· Commercial awareness and a proven cost reduction measures on site. All areas of cost reduction investigated.

· Monitor departmental KPI’s and challenge improvement when required to ensure targets are achieved and improved

· Works with functional leads, enabling line managers to drive accountability at the appropriate level, and supports managers to achieve this

· Interpret HR Policy and support managers in the practical implementation of HR practice and employment legislation to ensure compliance and consistency

· Provides a professional advisory service that gives effective solutions to people's issues, ensuring a balance between individual and business needs

· Lead the talent and succession planning agenda

· Support the leadership team with advice and interventions to enable the successful delivery of the business strategy

· Leads the delivery of the EDI strategy

· Decision-making authority:

· Must work with high levels of autonomy but seeks assistance as required

· Able to support and answer all queries from the team in a timely manner and bring them to a conclusion

· Liaises with support functions as required to support the     overall business strategy

· Gives key stakeholders directional support in employment legal matters and compliance

Support for and implementation of the Branch’s strategic and service delivery plans

• Supports the Branch Director and Board of Trustees to ensure that the charity meets its governance responsibilities.
• Supports the development and delivery of the Branch Management team’s strategic and service delivery plans in pursuit of the vision, mission, and values of Samaritans and to meet Central London Samaritan’s objectives.
• Supports the development and delivery of a successful fundraising strategy that supports the organisation’s goals and contributes to its sustainability.
• Supports the Treasurer in the management of Central London Samaritans budget to ensure financial resilience.
• Contributes to the development of external and internal relationships and communications, raising the profile and reputation of CLS in support of the organisation’s charitable aims.
•  Contributes to the overall effectiveness of the organisation in ensuring to 24/7 availability to callers.

Provides leadership and line management to the staff team including the following functions:

• External relations and outreach
• Fundraising
• Recruitment and training of new volunteers
• Volunteer rota and support
• Facilities and Office services
• Other areas of responsibility that may from time to time be established.

Main Responsibilities:

Governance

• Support the Director and Board of Trustees to ensure that the charity meets its governance responsibilities.
• Ensure appropriate presentation and reporting on the progress of the organisation and on all matters relevant to the discharge of its charitable responsibilities.
• Provide in a timely and appropriate manner information that will assist the Trustees in carrying out their responsibilities.
• Monitor changes to statutory requirements on behalf of and in consultation with the Trustees and working with the Trustees and Directors to ensure compliance.
• Lead on all areas of Data Protection across the branch including policy development, revision, and implementation.

Financial Management & Fundraising

• Support the Treasurer in the preparation of the annual operating budget for agreement by Trustees.
• Manage the budget on behalf of and in consultation with the Director, Treasurer and Trustees
• In consultation with the Treasurer and other trustees, set an annual fundraising target.
• Support the development and implementation of a strategy for raising income to meet the needs of the organisation.
• Manage project and area budgets with relevant staff and volunteer leads.

Support for and implementation of the Branch’s strategic and service delivery plans

Support the Director and wider Branch Leadership Team in setting the culture and vision for the organisation that will enable staff and volunteers to understand what is expected of them and perform to the highest standards.

• Work closely with the Director and Branch Leadership team to deliver branch strategy and specific services.
• In conjunction with volunteer leads, manage the delivery of the organisation’s restricted funded programmes ensuring project milestones, timescales and financial imperatives are fully met and supporting growth in line with the organisation’s charitable aims.
• Work with the Governance Working Group to implement and manage the organisation’s operational policies and procedures.
• Input into to research and planning of new branch initiatives.
• Monitor changes to national Samaritans policies and guidelines, alerting Directors, and Trustees as appropriate

Line Management

• Work with Trustees and Directors to support the Branch Team to deliver the branch’s volunteering, outreach and fund-raising strategies
• Provide effective line management and leadership to the staff team by managing all aspects of staffing, including recruitment, setting objectives and managing performance.
• Line manage the Business Support Officer, Volunteering Coordinator, Recruitment and Training Coordinator and Fundraising and Events Officer, Trusts and Foundatons Officer and other roles that may from time to time be established
• Act as a role model to staff and colleagues by demonstrating exemplary standards of behaviour, a positive attitude, and high levels of personal performance.
• Identify and develop talent within the team that can be fostered, offering opportunities for personal and career growth where appropriate.
• Work with the Branch Leadership Team to support all staff activities.

Communications

• Work with the Director and Deputy Director for Communications and relevant staff members to support delivery of the branch Communications Plan. This will include coordinating internal and external communications as well as maintaining good relationships with volunteers, partners and other Samaritans branches and the Samaritans Charity.
• Maintain relationships with the Samaritans Central Charity in relation to media activity.
• Work with Director to ensure the Branch is represented on suicide prevention partnerships and involved in strategies with local councils and other organisations within the seven boroughs covered by the branch.
• Work with Branch Leadership Team to ensure the Branch is appropriately represented the branch at external events.

Facilities and Office Management

• Oversees the management of the building on behalf of and in consultation with the Trustees and the Office Manager
• Take overall responsibility for the contracting of services to the organisation
• Take responsibility for compliance with Health and Safety Regulations

Hours of work

1. The basic hours of work are 35 hours per week, spread over five working days. There will be a need to work some evenings and weekend days, so flexibility is essential. The core responsibilities and duties should be carried out during weekdays.

2. The amount of out of hours work will be agreed with the Director on an on-going basis. Time off in lieu will be allowed in agreement with the Director and in line with the current European Working Time Directive.

Limitations

This job description is neither exclusive nor exhaustive and the duties and responsibilities may vary from time- to-time in the lights of changing circumstances and in consultation with the jobholder.

The jobholder will be required to work within the rules and regulations of Samaritans and accept the authority of the Director, who has discretion to delegate authority to the job-holder and to withdraw it.

Equal Opportunities Policy

Central London Samaritans is committed to eliminating any discrimination and promoting diversity and equality of opportunity in all it does. It is therefore Central London Samaritans' commitment to provide equal opportunities in employment and we will not unlawfully discriminate against job applicants, employees of the Company, volunteers, workers, or contract workers on the grounds of their age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex, or sexual orientation.

Requirements

• Graduate or equivalent by experience
• Relevant postgraduate qualifications

Skills and abilities

1. Proven ability to manage a work programme, which involves managing, mentoring, and developing staff.

2. Ability to work to tight deadlines in managing a variety of tasks simultaneously in ways that ensure key objectives are met.

3. Work effectively with a range of different stakeholders, including paid staff, volunteer directors, volunteers engaged in service delivery, third party organisations and users of the services.

4. Strong communications skills, both oral and written, especially in matching style/language to audience being targeted.

5. Ability to research and develop reports at a senior level.

6. A self-starter who has the ability to develop and implement innovative solutions to both new and existing challenges.

7. Proven ability to assimilate/summarise complex information and to familiarise themself quickly and confidently with key issues.

8. Ability to build effective relationships, especially with organisations operating near people in distress, other helping agencies, and healthcare professionals.

9. Ability to enthuse and motivate paid staff and volunteers.

10.  Good financial management skills –evidence of leading and managing a budget.

11.  High level organisational delivery skills.

12.  Proven ability in managing staff who report to others for task management purposes, such as in a matrix structure.

Experience

• Experience of working with volunteers and paid staff
• Experience of financial planning and management, including budgetary control.
• Experience of implementing systems to comply with relevant legislation, including that on data protection, freedom of information, and health and safety.

Project management knowledge and skills.

1. Experience of working in a charity or not-for-profit helpline service, ideally like that of Samaritans

2. Experience of issues affecting London government

3. Experience of working with Boards of Trustees

Knowledge

• Sound general working knowledge of IT
• General knowledge of business management
• Experience and understanding of managing / developing teams.
• Knowledge of advanced IT and telephony, such as those required by Samaritans.
• Understanding of the policies and principles followed by Samaritans.
• Understanding of the rules and regulations, as overseen by the Charity Commissioners, by which Samaritans are bound.
• Knowledge of voluntary sector in terms of high-level policy decisions, structures and influences through government, small charities and local community organisations

Personal qualities

1. Intellectually strong, applying a structured approach to work.

2. A flexible and co-operative team approach, which is respectful of the ideas and expertise of others.

3. Adaptable to change, while being able to work unsupervised.

4. Able to use initiative, assessing and adjusting to changing work priorities.

5. Affinity with charity’s goals and values