Employment service administration volunteer volunteer jobs

Job Title: People and Culture Assistant

Team: People and Culture

Location: London, Cardiff, Edinburgh or home based with a requirement to travel.

*This role sits within a pay grade with a pay range of £27,694 to £43,642. The salary on appointment will be set at the lower end of the pay range, to a maximum of £30,463 depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.

Context and purpose of role

This role will support the People and Culture team in providing a high-quality people experience for volunteers and employees. This role is far more than just administration.

You’ll be a pivotal member of the team, being highly organised, flexible and supporting team members to achieve their objectives, whilst consistently maintaining high levels of customer service to the whole organisation.

The team is a centre of excellence and a resource that drives and supports the organisational strategy and work of other teams by:

· Providing a fantastic people experiencefor our volunteers and employees.

· Attracting and retaining high calibre people.

· Embedding our culture and values in all elements of our work.

· Growing and developing our people.

· Rewarding and recognising our volunteers and employees appropriately.

Key responsibilities

Operational excellence

· To lead and deliver outstanding administration and advisory support throughout the journey of all employees and volunteers at the Ramblers.

· Proactively respond to first line internal and external queries, seek a resolution and (where needed) refer to appropriate person in the team.

· Engage and proactively develop excellent working relationships with employees and volunteers across the organisation.

· Proactively manage all data in our People systems, ensuring complete accuracy.

Employee and volunteer journey

Coordinate all aspects of the employee and volunteer journey including:

· Deliver and support a sector-leading recruitment and onboarding experience for all our volunteers and employees in conjunction with key stakeholders across the Ramblers.

· Management and development of our application tracking system to attract key talent.

· Coordinate resources to ensure relevant materials are available to support volunteers, employees and their managers throughout their Ramblers journey.

· Responsible for supporting the performance management and development of our people.

· Manage the learning and development platform and support learning and development projects and activities.

People systems and data management

· Ensure that all people related documentation is completed accurately and stored appropriately.

· To manage the input and maintenance of people data on relevant systems, ensuring that records are accurate, updated and errors identified and resolved.

· To ensure the processes, tools and resources available on Rambler’s systems are accurate, user friendly and support a great user experience.

· Input, manage and interpret data to support the creation of reports to enable data led decision making.

· Support the co-ordination of our people surveys and action plans.

Payroll and contractual

· Responsible for the collation, preparation and checking of payroll information for all new starter and leaver information, pay changes, position changes etc, for submission to payroll for processing.

· Maintain good knowledge and understanding of all relevant policies and procedures relevant to the role and keep up to date with employment legislation.

· Responsible for the administration of our benefits programme.

Co-ordination activities

· Assist in preparing notes, reports, presentations, and spreadsheets as required

· Manage the team inbox(s), logging, dealing with and responding to queries regarding people opportunities, work experience, feedback, etc. and referring relevant queries to other colleagues or teams as appropriate.

· Provide administrative support for larger team projects and activity, for example, employee surveys or volunteer recognition events.

· Support the creation and development of inspirational employee and volunteer events and meetings.

· Create peer support opportunities for employees and volunteers so that they can share experiences and learn from each other.

General

· Undertake such other duties as may be required of the post.

· Maintain a consistently high level of service to our customers. Ensure high levels of confidentiality and credibility are always delivered, whilst being both proactive to the Ramblers needs, priorities, and deadlines.

· We operate a hybrid working model. The postholder will be expected to attend our London Bridge office for up to two days each month to take part in team meetings and collaborative working. There is also the opportunity to work from the office on additional days if preferred.

The person

Knowledge and Experience

· Experience of working as a people or volunteering assistant role in a fast-paced business.

· Experience of administering payroll.

· Developing strong, collaborative relationships with a range of stakeholders.

· Ability to deal and proactively manage conflict and/or difficult situations between people.

· Experience of People systems/ Customer Relationship Management Systems and Microsoft office suite.

· Excellent communication skills, both verbally and in writing.

· Strong organisation skills and the ability to balance multiple demands.

· Ability to maintain confidential information and treat sensitive matters appropriately.

· Ability to balance multiple demands and a strong attention to detail and accuracy to data management.

· Ability to work collaboratively at all levels across the Ramblers and with external agencies.

· Understanding of employment legislation and how it applies to the Ramblers.

· Part qualified or interest in pursuing the CIPD qualification.

Personal Attributes

· Committed to the principles of equity, diversity and inclusion.

· Resilient with the ability to work under pressure and to tight and competing deadlines.

· Flexible and able to work independently and collaboratively as part of a team.

· Drive to do a great job provide a great employee experience.

· Detail-oriented and methodical in approach.

· A solutions focused approach to work and managing relationships.

· Proactive and resourceful, with a positive and resilient attitude.

· Willingness to undertake training (CPD) to ensure skills and knowledge are up to date.

Values and Behaviours

Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.

Inclusive

We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.

Inspiring

We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.

Empowering

We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.

Responsible

We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.

Application deadline: Sunday 30th August 2026, 23:59.

Interviews are expected to take place on Friday 4th September 2026, with an additional interview date on Tuesday 8 September 2026 if required.

Job Summary

As our Corporate and Community Partnerships Fundraiser, you will build meaningful relationships with businesses, community organisations and local people across Bristol, generating sustainable income and long-term support through corporates, community fundraising and events.

You will secure long-term, mutually beneficial income from the corporate sector across a range of disciplines and formats, including long-term partnerships, Charity of the Year, cause-related marketing and sponsorship. You will develop and secure new partnerships with Bristol's businesses, while nurturing and account managing existing partnerships.

Alongside this, you will grow support within the local community by developing relationships with organisations such as clubs, schools and faith groups. You will also encourage individuals, groups and organisations to support Caring in Bristol through community fundraising initiatives and events.

You will be responsible for researching key prospective sectors, companies and organisations, sector activities and the business marketplace, to compile lists of key targets, as agreed with the Public Fundraising Manager.  You will develop and manage an ongoing pipeline of prospects, that have a clearly defined target outcome and value.

Key responsibilities

Corporate Partnerships

· Alongside the Public Fundraising Manager develop and manage Caring in Bristol’s approach to corporate fundraising, delivering the agreed targeted income 

· Manage a portfolio of existing corporate partners, providing exceptional supporter care and delivering successful partnerships

· Research, approach and develop new corporate partnership opportunities, managing a pipeline of corporate fundraising activity including charity of the year partnerships, staff fundraising payroll giving and business donations for example

· Provide written reports to corporate partners as required

· Develop new streams of income derived from businesses such as cause related marketing, sponsorship, and events

· Support in the development of an alternative ask such as pro bono support and skills-based volunteering

· Work closely with the Public Fundraising Manager and the Senior Communications Lead to maximise the effectiveness of engagement and stewardship in supporting the development of existing and prospective relationships

· Develop, write and present persuasive and innovative proposals in conjunction with colleagues

· Confidently present the key messages of Caring in Bristol when required, and encourage support via a variety of media including informal conversations, networking, presentations, written literature and website copy.

Community Organisations

· Alongside the Public Fundraising Manager, develop and manage Caring in Bristol’s approach to working with community organisations, delivering the targeted income

· Manage a portfolio of existing community partners, providing exceptional supporter care and delivering successful partnerships

· Research, approach and develop new community partnership opportunities, managing a pipeline of corporate fundraising activity

· Develop a clear and defined schools’ proposition to enable engagement, especially around the Christmas Appeal each year

· Develop an approach to working with faith-based organisations such as churches, congregations, fellowships and other faith-based groups

Administration

· Ensure the Donorfy database is kept up to date and accurate

· Manage and maintain core social media channels, working with project leads and frontline staff and the income generation team to ensure news and events are communicated effectively and regularly, and engaging with stakeholders online

· Manage and provide recognition both online and in print for supporters and partners where appropriate

Other Responsibilities

· From time to time, support other fundraising income streams and activities across the Fundraising Team, in line with the needs of the charity.

· Alongside your income generation colleagues, to take responsibility for ensuring our office environment is a healthy, positive and professional space to work

· To line manage volunteers as appropriate

· To follow organisational policies and procedures and observe the Code of Conduct

· To actively participate in and attend supervisions, annual appraisal processes and identified training

· Working alongside the Senior Communications Lead and Fundraising Assistant to organise the daily social media management, making sure there is consistent and creative content on each of our channels, Instagram, Facebook, Twitter, Tik Tok, LinkedIn and YouTube

Personal Specification

We expect you to meet most of these criteria. However, we don’t expect you to meet every point and welcome applicants with transferrable skills and an ability to apply themselves in a new context.

Essential

· Proven experience securing fundraising income. Experience in corporate partnerships, community fundraising or events is preferred, although experience in other fundraising disciplines (such as trusts and foundations, major donors or individual giving) will also be considered.

· Excellent relationship and account management, networking and influencing skills, with the ability to inspire audiences and build and maintain strong partnerships.

· Excellent written and verbal communication skills, including the ability to write compelling fundraising proposals and deliver persuasive presentations.

· Ability to tailor your communications to a wide range of businesses, community organisations and individuals across a variety of formats and channels (phone, email, in person, public speaking, presentations, meetings).

· Ability to identify and develop creative fundraising opportunities that maximise income and supporter engagement.

· Strong research and prospecting skills, with the ability to identify and prioritise new opportunities.

· Good organisational and time management skills with the ability to manage a variety of tasks and workload and the ability to monitor opportunities arising.

· Excellent IT, numeracy and analytical skills.

Desirable

· Proven experience in a relevant business, not-for-profit, social enterprises/start-ups or charity setting with a proven track record of securing income or partnerships from corporates and/or community and events.

· Experience developing bespoke sponsorship, partnership or fundraising proposals and solutions for businesses and community groups.

· A solid understanding of modern fundraising techniques, including digital engagement and interaction.

· Experience and/or knowledge of CRM systems, preferably Donorfy.

· Knowledge of Fundraising Regulations and best practice, Data Protection and GDPR.

· Experience of managing a budget.

· Experience of working with volunteers.

The generosity of individual supporters, churches and community groups enables Boaz Trust to provide accommodation and support for people seeking sanctuary, and to challenge and change the unjust systems that cause destitution, both locally and nationally. We are looking for a Fundraising Officer who will help us give supporters an excellent experience, maintain accurate fundraising records and develop opportunities for people and communities to get involved in our work. This is an exciting role which will give the right person the opportunity to work across a variety of fundraising activities and disciplines. 

The relationships built and fundraising activity enabled through this role will support Boaz’s work with people who are facing or experiencing homelessness because of their insecure, changing or uncertain immigration status. Our work includes providing safe accommodation and person-centred support, while working towards our mission of ending destitution among people seeking sanctuary.

Day to day, you will provide excellent care for supporters as you process and acknowledge donations, respond to supporter enquiries and ensure that our fundraising database is functioning well and information is recorded accurately in it. You will build positive relationships with supporters, churches and community groups, arrange and deliver speaking engagements, promote sponsored events and help people find meaningful ways to raise funds for Boaz. You will work also closely with colleagues to deliver fundraising projects across the breadth of Boaz’s fundraising activity as and when these arise. 

We are looking for someone who is warm, organised and attentive to detail, and who enjoys building relationships with a wide range of people. You will be confident communicating by email, telephone and in person, comfortable working with databases and financial information, and able to manage a varied workload. Most importantly, you will be thoughtful and collaborative, and aligned with Boaz’s values and our commitment to the dignity and rights of people seeking sanctuary.

The Hepatitis C Trust (HCT) is the UK patient-led charity for hepatitis C. The arrival of highly effective drugs allows us to cure almost everyone who has access to them. We now have an unprecedented opportunity to eliminate hepatitis C by 2030.

We are looking for a passionate and skilled manager who has excellent communication and organisational skills. Working under the guidance of the Southern Regional Manager, you will oversee a staff team and an expanding network of peer programs across Surrey.

Experience of working with disadvantaged groups and an understanding of providing services to vulnerable people is essential, alongside an understanding of how lived experience can support this work.

Your work will involve maintaining and monitoring our existing HCT peer projects across Surrey. This will involve providing support and supervision to existing staff, managing operational issues on a day-to-day basis and overseeing the management of local projects. 

This post also involves regular liaison with external partners across the region, including key stakeholders and NHS colleagues at the Surrey Operational Delivery Network (ODN), alongside drug and alcohol services, hostels, outreach services etc.

We may begin interviewing candidates before the closing date and reserve the right to close the vacancy early if a suitable candidate is appointed.

RESPONSIBILITIES:

Fundraising Delivery

· Deliver challenge and community fundraising campaigns and events that achieve agreed income and participation targets.

· Support the Community & Challenge Events Manager with the delivery and stewardship of Back Up's London Marathon programme, taking ownership of agreed areas of delivery.

· Support delivery of The Push, No Limits Ride, Do the Loop and other Back Up Challenge Events.

· Deliver accessible, inclusive Community fundraising opportunities.

· Coordinate suppliers, volunteers and event logistics.

· Maintain accurate CRM and financial records.

Supporter Experience & Stewardship

· Build long-term supporter relationships that maximise fundraising, retention and lifetime value.

· Coach and motivate supporters to exceed fundraising targets.

· Deliver timely stewardship, thanking and impact reporting.

· Identify opportunities to improve supporter experience, fundraising performance and operational efficiency, making recommendations to the Community & Challenge Events Manager.

Planning, Performance & Insight

· Monitor recruitment, participation, fundraising and stewardship KPIs across the community and challenge fundraising portfolio.

· Maintain accurate supporter records, event information and financial data within the CRM and fundraising platforms.

· Produce performance reports and updates for the Community & Challenge Events Manager.

· Gather and share supporter feedback and learning to help evaluate and continually improve fundraising activities.

· Support the effective administration and evaluation of fundraising activities, ensuring accurate reporting and compliance with fundraising policies and procedures.

Collaboration

· Work with Communications & Marketing on recruitment and stewardship.

· Work with Services to engage participants and volunteers.

· Support Corporate Partnerships.

· Champion fundraising across the organisation.

The above list is not exclusive or exhaustive, and the post holder will be required to undertake such duties as may reasonably be expected within the scope of this role.

PERSON SPECIFICATION:

Essential:

· Experience delivering community or challenge fundraising.

· Excellent supporter stewardship skills.

· Experience achieving income targets and KPIs.

· Strong project management and organisational skills.

· Experience with CRM systems and online fundraising platforms

· Ability to use data and insight.

· Creative, proactive and collaborative.

· Commitment to inclusive and accessible fundraising.

· Willingness to work occasional evenings and weekends.

Desirable:

· Experience delivering London Marathon or other mass participation events.

· Experience working with volunteers.

· Experience working with people with lived experience of disability/health conditions

· Knowledge of fundraising regulation.

· Experience with Salesforce, Fundraise Up, Raisley and Enthuse platforms

· Understanding of spinal cord injury or disability sector.

As a Specialist Outreach Support Worker, you'll provide trauma-informed, person-centred support to people at risk of homelessness, helping them maintain their accommodation and access the services they need to thrive.  You'll use your specialist knowledge and experience to support customers with complex needs, promote tenancy sustainment, and contribute to improving homelessness prevention practice across the team and wider service.

You’ll be part of a team that’s inclusive, customer-led, and always striving to do better, for our communities and for each other. You will be traveling across the South Essex region, so a UK driving licence and access to a car is essential for this role.

What you’ll do

• Manage a caseload of customers, delivering tailored support that promotes independence and positive outcomes.
• Support customers with complex needs, including budgeting, education and training opportunities, tenancy-related issues, and access to specialist services.
• Carry out assessments, risk assessments, support planning, reviews, and crisis intervention as required.
• Run drop-ins across South Essex, offering support, encouragement, and practical help
• Work collaboratively with statutory, voluntary, and community organisations to improve outcomes for people at risk of homelessness.
• Support customers to access services relating to mental health, substance misuse, physical health, employment, and wellbeing.
• Maintain accurate customer records, case notes, and performance data in line with organisational and regulatory requirements.

What you’ll need

You're a compassionate and resilient professional who is passionate about helping vulnerable people achieve stability and independence. You're able to build trust quickly, work effectively with people in crisis, and deliver meaningful support that makes a lasting difference. You're a proactive team player who combines excellent communication skills with strong problem-solving abilities and a customer-centred approach.

• Experience supporting vulnerable people in housing, homelessness, or substance misuse services
• Strong knowledge of housing law, homelessness prevention, and welfare benefits
• Confidence engaging with people in crisis and chaotic situations
• Ability to create strength-based support plans and carry out assessments
• Excellent communication, IT, and record-keeping skills
• Good numeracy skills, including the ability to support customers with budgeting, debt management, and benefit maximisation.
• A proactive, organised, and customer-focused approach to your work.
• The ability to work independently as well as collaboratively within a team.
• Willingness to work flexibly, including outside normal office hours when needed
• A UK driving licence and access to your own car

What you’ll get in return

• 25 days’ annual holiday (plus bank holidays)
• 2 paid volunteering days each year
• Flexible benefits scheme including healthcare, dental, tech, vouchers, and more
• Life assurance at 4x your salary
• Up to 10% pension contribution
• Family-friendly policies

Interviews will be held in person at our Pitsea office on the 24th August.  

PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.

As a Support Worker at Ace of Clubs drop-in day centre supporting people who are homeless and facing adversity, you will play a key role in supporting individuals who may be navigating chaotic lifestyles, trauma, and multiple disadvantages. You will provide practical and emotional support, help people access essential services, and work to empower them to move towards independence.

Your role will involve working directly with service users, managing case records, liaising with partner agencies, and contributing to the smooth running of our busy centre. Ultimately, you will support people to overcome barriers, develop essential skills, and build confidence in navigating life challenges and providing advocacy where needed.  In particular, you will be on duty as Support Worker during our busy, daily lunchtime service - responding to the needs of a variety of guests – on a busy day we can reach 150 – 200 guests visiting our service.

In addition, Ace of Clubs works with a wide range of volunteers and partners on a daily basis including food partners, health partners, corporate, individual and client volunteers.  Your role will also be required to support the team in the smooth functioning of these areas, for example liaising with partners on site, showing around volunteers or feeding back any issues during lunch service.

You will also support with the operations and building’s co-ordination, including carrying out weekly health and safety checks as required, i.e. fire alarm checks, legionella checks etc., meeting onsite contractors, counting and logging cash takings, responding and filtering the central email account and making food and supplies orders. You will be provided with comprehensive training in these areas.

Application Instructions

• For your application you need to submit:
- A covering letter (no longer than 1.5 sides of A4) which clearly states how your experience demonstrates your Skills, Competencies and Personal Attributes specified in the Personal Specification. If you do not have direct experience in the charity sector, please consider the skills and experience you have gained in other work, volunteer, studying or extra-curricular activities.
- A CV (no more than 2 pages) that includes Contact Details, Education, Employment, Volunteering/Extra-Curricular (as relevant), 2 x Reference contacts (Employment and Character Reference required).

Job Title: Finance Administrator

Location: Homeworking with a requirement to occasionally work at Head Office (Vauxhall, London). Fully remote will be considered due to the short-term nature of the role
Salary: £17,316 per annum, inclusive of London Weighting allowance if applicable (London Weighting may not be applicable depending on your home location and any agreed permanent homeworking arrangement)

Contract type: Part Time, Fixed Term (6 Months)

Hours: 22.5 hours per week. (usual hours 9.00am to 5.30pm 3 days per week, flexible arrangements will be considered for candidates wanting to work the 22.5 hours over a different pattern during business days/hours)

This is an opportunity to join Refuge as a temporary Finance Administrator on a part time basis.

This is a hands-on role in a very busy finance team supporting the transactional finance team at Refuge while we continue working on the roll out of our new finance system. This role reports to the Transactions Manager and will provide support with all transactional finance activities within the finance team and to colleagues across the wider organisation. This role will take on duties to allow other team members to progress our work on our systems project.

Closing Date: 09:00am 13 August 2026

Interview Date: 21 August 2026

Who we are

Every year, thousands of people in the UK face court alone. Often through no choice of their own, people must represent themselves at a moment that could have life-changing outcomes. This includes loss of access to children or homelessness. At the same time, people facing court alone may find themselves up against a party with legal representation. They are instantly at a disadvantage and overwhelmed by the enormity of the challenges they are up against. We supported unrepresented litigants in the civil and family courts in England and Wales over 45,000 times last year.

We provide a safe space with volunteers who listen to each client’s individual story. Last year, over 1000 volunteers helped people to get their thoughts in order, problem-solve and decide next steps, source relevant and reliable legal information, explain complex procedures, complete court forms, and clearly present statements.

At a time when legal support is increasingly limited, we have a vision that no one should have to face court alone.

Who we're looking for

Ambitious, professional, committed and friendly. That describes us. If it also describes you and you have a passion for working with volunteers and supporting people navigating the civil and family courts, then we want to hear from you. 

We’re looking for a Service Manager to join our team on a 8-month maternity cover contract. 

The role

The Service Manager will be based in the service department, and you’ll be supported by the Head of Service Delivery. 

You’ll be working with our university partner, Cardiff University, to recruit, train and supervise a high number of law students to deliver a high-quality service to our Cardiff clients. You'll also be supporting our current long-standing local volunteers, as well as continuing to recruit more local volunteers. You'll pomote the service locally to ensure that our service is accessible and well used. 

To apply, please send your CV and a cover letter about why you're the right person for the role via Charity Job.

Please note, that the start date for this role is 12th October 2026. 

Job Purpose

Sequence ME & Long Covid is one of the most ambitious whole-genome sequencing studies ever undertaken into ME and Long Covid, co-led by Action for ME. Building on the success of DecodeME, this proposed £20 million study will use large-scale, long-read whole-genome sequencing to analyse the entire genetic code of 9,000 people with ME and 9,000 people with Long Covid - making it the world's largest 'long-read' whole-genome sequencing study of any disease.

Current funding supports project mobilisation, partnership development, and the development of the Long Covid arm of the study, including agreeing case definitions and gathering expressions of interest from people with Long Covid. Phase 2 has recently been confirmed, backed by £4.75m from the UK government and a further £174,414 from the WE&ME Foundation, and will focus on sequencing 6,000 ME/CFS samples previously collected through DecodeME using Oxford Nanopore's long-read sequencing technology, running alongside Phase 1.

You will play a pivotal role supporting the Sequence ME & Long Covid project in several different ways. Working closely with the project's management team and other team members, you will help ensure the smooth day-to-day running of this landmark study, providing administrative support to the various people and partners involved in delivering it.

As a self-starter, you will manage a range of tasks including meeting scheduling, taking meeting minutes, preparing governance documents, event administration, and broader project support - no two days will be the same.

You will need to maintain a high level of confidentiality at all times, particularly when supporting governance meetings and handling sensitive project documentation.

As a team player, you will provide comprehensive, confidential and organised administrative support, developing a deep understanding of the project and building strong, effective working relationships with colleagues, researchers and external partners.

Remote working at home can be challenging for some and works incredibly well for others. You will need to be able to work independently, use your own initiative, and remain proactive in maintaining good levels of communication with colleagues.

Key Duties

• Help monitor inboxes and respond to routine project enquiries in a timely and sensitive manner, escalating more complex matters as appropriate
• Assist the project's management team and other team members with meeting scheduling and diary coordination
• Take accurate minutes at project, management and other project-related meetings, and follow up and track resulting actions to completion
• Prepare, format and proof-read governance documents and papers
• Maintain and update project databases including the Teams channel, ensuring documents are saved correctly, other management information/recording systems to ensure accurate and timely record-keeping. Help with the tracking of expressions of interest from potential study participants.
• Provide administrative support for project events - from planning and logistics through to on-the-day support
• Help prepare presentations, slide decks and briefing materials for internal meetings, funders, partners and participant-facing communications
• Support the drafting, formatting and coordination of project communications, such as updates for partners, funders or the wider ME and Long Covid community
• Support coordination between internal teams and external partners, including research and funding partners
• Maintain project files and documentation in line with agreed communication operating procedures with internal and external partners ensuring information is well organised, up to date and easy for the team to access
• Maintain confidentiality at all times and in line with relevant policies and procedures, ensuring compliance with GDPR and that all data consent processes have been followed in relation to data protection
• Positively promote the work of the Sequence ME & Long Covid project and Action for ME at all times
• Undertake any other reasonable activity in line with the responsibilities of the post, as requested by the CEO, Business Development & Partnerships Manager, Senior Research Manager or the project's Management Team

Person Specification

Essential skills and experience

• Organisational skills - Highly organised with the ability to manage multiple tasks across a fast-moving research project, with attention to detail and accuracy maintained under pressure
• Communication - Excellent verbal and written communication skills, with the ability to interact effectively with diverse audiences including researchers, funders and people affected by ME and Long Covid
• IT literacy - Proficient with common office software, including Microsoft Office (Word, Excel, Outlook, Teams, PowerPoint), and able to quickly learn relevant project management, database or communications systems as needed
• Problem-solving - A creative and solution-focused mindset to address challenges and find innovative ways to improve processes
• Adaptability - Capable of managing changing priorities, working flexibly, and adapting to the needs of a fast-paced, ambitious research programme
• Initiative - A proactive approach, with the ability to work independently and take initiative, while also following clear instructions when given
• Teamwork - A collaborative team player with a proven ability to work effectively as part of a team, including a remote-working team spanning multiple partners and stakeholders
• Interest in the sector - A genuine interest in health research, the Third Sector, and a desire to take action to improve the lives of people with ME and Long Covid
• Experience - Demonstrable ability to be an effective administrator, ideally within a charity, research, or project environment. Experience supporting governance processes, events, or communications would be an advantage but is not essential

Desirable skills and experience

• Experience providing administrative support for scientific or research-related projects
• Experience writing and communicating with non-specialist or general audiences

Job Title: Deputy Service Manager 

Location: Derby City (on-site role)
Salary: £36,565.90 per annum
Contract type: Full Time, Permanent 

Hours: 37.5 hours per week 

This is an opportunity to join Refuge as a Deputy Service Manager to support survivors who have been impacted by domestic abuse. We are recruiting for a Deputy Service Manager who is passionate about supporting survivors who are impacted by domestic abuse. In this role you will provide line management and support to community-based staff who support survivors of domestic abuse across Derby City.  This will include providing supervision on complex casework, overseeing operational emergencies and ensuring high standards of casework.

The Deputy service manager willjoin our management team toassist the service manager in the delivery and development of high-quality support to survivors accessing our community-based services in Derby City. In this role you will ensure the smoothrunning of high-quality service to support survivors of domestic abuse. This will include managing staff teams to ensure effective advocacy is provided to survivors who are at medium/standard risk and their children. 

A key requirement is to provide personal welfare support and to ensure that survivors are provided with a safe, supportive outreach service

Suitable candidates must have proven experience of providing direct emotional and practical support, and of managing case work. In addition, you must have experience of managing and motivating staff, knowledge of domestic abuse issues, experience of providing support to survivors, and experience of working in community-based services

As a member of the management team, you will be required to participate in an out-of-hours on call service, on a rota basis, responding to out of hours emergencies.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 1 September 2026

Interview Date: 8 and 9 September 2026 - The interview will be in person – venue to be confirmed at interview invite stage

Plumstead Community Law Centre is a specialist legal advice charity providing free legal advice and representation in immigration, welfare benefits and employment law. Based in the heart of Woolwich, we support local people through our office and community outreach services.

We are seeking an Interim Chief Executive / Operations Manager to oversee the day-to-day running of the Law Centre. Working closely with our Board of Trustees, you will manage staff, office operations, finance and administration, funded projects and organisational compliance, ensuring our services continue to deliver high-quality support to the community.

This flexible role could suit an experienced Chief Executive, Charity Manager, Operations Manager, Office Manager or Practice Manager. Experience of the legal advice or charity sector would be advantageous but is not essential.

To apply, please send your CV together with a supporting statement explaining how you meet the requirements of the Job Description and Person Specification..

Applications will be considered on a rolling basis and the vacancy will remain open until the post is filled.

Plumstead Community Law Centre is committed to equality, diversity and inclusion and welcomes applications from all sections of the community.

Everyone's Invited is a charity dedicated to exposing and eradicating rape culture through conversation,

education and systemic change. We work with young people, schools, policymakers and the wider public to

challenge the conditions that enable sexual violence and misogyny to persist.

Our vision is a society where everyone - regardless of background, identity, or circumstance - is free from sexual

violence, harm and oppression. A world where respect, consent and equity are embedded from the earliest stages

of life.

Role Summary

As Operations Manager, you will play a key role in the smooth running of our daily operations and

administration, and in the long-term sustainability of the organisation. You'll work closely with the CEO, COO

and senior team to coordinate systems, support financial reconciliation, lead HR across the employee lifecycle,

manage a team of 40+ volunteers, and oversee logistics across projects and teams as well as leading on the

management of our online safe space.

This is a varied and fast-paced role, ideal for someone with prior charity sector experience who is highly

organised, proactive, and eager to work within a values-driven organisation building a safer and more just world.

As we are a fast-growing organisation, your responsibilities may evolve to meet the needs of the organisation.

This role may occasionally require light physical labour (such as moving furniture).

Key Responsibilities

This role will include, but is not limited to, the following responsibilities

1. Finance & Reconciliation

• Support the Finance Officer with basic finance and reconciliation of transactions using Xero.
• Track and process invoices, expenses and contracts with support from the finance team.
• Liaise with external stakeholders including accountants, financial institutions, insurers and other service
• providers.
• 2. HR & People
• Lead HR across the employee lifecycle: recruitment administration, onboarding, contracts, probations,
• appraisals and offboarding.
• Maintain contracts and employment documentation, ensuring records remain current and compliant.
• Support HR and recruitment administration for new staff, freelancers and volunteers.
• Coordinate wellbeing and DEI initiatives, including wellbeing surveys, DEI surveys and staff wellbeing
• check-ins.
• Contribute to a safe, positive and inclusive working culture across the organisation.
• 3. Governance, GDPR & Policy
• Support GDPR compliance and maintain accurate staff, volunteer and organisational records.
• Support the development and implementation of policies, ensuring organisational compliance with relevant
• regulations and standards.
• Ensure organisational policies, procedures and governance documentation remain up to date.
• Support safeguarding administration and contribute to maintaining a safe and supportive environment for
• staff, volunteers and service users.
• 4. Operations & Administration
• Provide administrative and logistical support to the senior leadership team, including booking travel,
• coordinating accommodation, and planning meetings and events.
• Schedule and support internal meetings, take notes and ensure follow-up actions are tracked.
• Maintain and improve internal systems, including scheduling, databases, digital and physical filing, contract
• management and team workflows.
• Manage office supplies, equipment, subscriptions, software licences, office organisation, incoming post,
• recycling and facilities management.
• Monitor the general enquiries inbox and respond to or redirect enquiries as appropriate.
• 5. Programme & Volunteer Support
• Manage testimony processor volunteers and support the recruitment, onboarding, training and coordination
• of all EI volunteers.
• Lead the planning and delivery of the organisation's mentorship programme.
• Support the growth and delivery of the Safe Space campaign.
• Plan and execute the organisation's Annual General Meeting.
• Provide other administrative, logistical and monitoring support across organisational programmes and
• projects.

Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world.  Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.  We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We provide excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible. 

Job description

We are looking for an Extended Learning Coordinator to support delivery of extended learning activities at Students' Union UCL. This includes coordinating logistics, communications and student‑facing operations for the flagship ExtendED Learning Programme.

The role is full‑time and a fixed term contract for 2 years. It is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office). We will consider applications to work on a part‑time or flexible basis wherever possible.

Key Requirements

Do you have a passion for extracurricular learning opportunities and a passion for coordinating events? Do you communicate clearly with students and stakeholders and manage logistics with accuracy and care? If the answer is yes, then we want to hear from you.

Our ideal candidate will have strong organisational skills, confident communication abilities, and experience supporting inclusive, student‑focused events or learning opportunities.

For full details on this role, please view the job pack.