Head of marketing and communications jobs
Acorns Children’s Hospice provides specialist care and support for babies, children and young people who are life limited or life threatened. Supporting over 750 children and nearly 1,000 families annually, Acorns is a vital lifeline for families across the West Midlands and Gloucestershire during unimaginably difficult times.
Over the past three years, Acorns’ leadership has strengthened collaboration and innovation across the charity and embedded an organisation-wide fundraising culture. With an integrated fundraising structure and an ambitious £5m appeal ahead, Acorns is continuing to invest in the systems, insight and stewardship that will deepen relationships with supporters and grow long-term income.
Acorns is now seeking a Donor Experience Manager to play a key role in delivering an exceptional supporter experience across the fundraising directorate. Reporting to the Head of Donor Experience, the Donor Experience Manager will lead the delivery of engaging, insight-led donor journeys across multiple fundraising channels.
You will work closely with fundraising, marketing and care teams to ensure that every supporter interaction – from initial engagement through to long-term stewardship – is consistent, personalised and meaningful. Through effective stewardship, compelling communications and strong operational delivery, you will help strengthen supporter relationships and drive long-term retention.
The role will also oversee supporter care operations, ensuring high standards in donation processing, thanking, pledge management and supporter communications. Using CRM data (Donorfy), supporter feedback and insight, you will continuously refine stewardship activity and donor journeys to improve engagement and lifetime value.
As Donor Experience Manager, you will:
- Line manage and develop the Donor Experience Officer, ensuring high standards of supporter care and operational delivery
- Design and deliver multi-channel donor journeys that strengthen engagement, retention and supporter lifetime value
- Manage the annual fundraising communications plan and identify meaningful stewardship opportunities across fundraising activity
- Develop and maintain a central fundraising content library including case studies, stories and impact materials
- Work with fundraising, marketing and care teams to produce compelling supporter communications and impact reports
- Support bespoke stewardship and recognition activity for major donors and high-value supporters
- Champion digital engagement, automation and personalisation across supporter communications
- Lead supporter satisfaction surveys and use insight to continuously improve donor journeys
- Oversee supporter care processes including donation processing, thanking, pledge tracking and supporter enquiries
- Use CRM data (Donorfy) and insight to monitor engagement, retention and supporter behaviour and inform fundraising activity
- Support the delivery of supporter events and contribute to financial monitoring and campaign reporting.
About you
You will bring a strong commitment to excellent supporter care and a passion for delivering meaningful donor experiences.
Organised, collaborative and creative, you will be confident working across teams to deliver engaging stewardship activity while maintaining high operational standards.
Essential skills and experience include:
- Excellent written and verbal communication skills, with experience producing engaging supporter communications
- Experience planning and managing projects or complex workloads across multiple stakeholders
- A strong commitment to delivering outstanding supporter care
- Experience working within a fundraising or supporter-focused team
- Understanding of donor motivation, stewardship and supporter retention
- Experience using CRM systems such as Raiser’s Edge, Salesforce, Donorfy or similar
- Strong organisational skills and attention to detail
- Ability to build collaborative relationships and work effectively across teams
- An analytical mindset with the ability to use insight and feedback to improve supporter engagement.
Employee benefits
Benefits include:
- 27 days annual leave plus bank holidays
- 5 days holiday buyback scheme starting from April 2026
- 7.5% employer pension contribution
- Life assurance scheme (2 x annual salary)
- Retail discounts (including the Blue Light card)
- Cycle to work scheme
- Discounted gym membership
- Access to expert financial health and wellbeing support
Acorns Children's Hospice are partnering with Laura Macnamara at Quarterfive for this appointment.
To apply, please upload your CV, making sure it reflects the essential skills and experience outlined above. You can use the notes section to share any additional information. Suitable applicants will be contacted and given full support with the formal application process.
Round 1 interviews – w/c 6th April
Round 2 interviews – w/c 13th April
We’re seeking a passionate Video and Photo Content Producer to help us tell powerful stories that inspire and engage. In this dynamic role, you’ll capture, edit, and produce high-quality video and photography that showcases our mission and connects with audiences across digital platforms and within churches. Working within our Fundraising and Communications department and liaising closely with our Department for World Mission, you’ll craft compelling narratives that show the impact of our work around the world to UK supporters. You'll ensure we represent the dignity of the people we work with and tell their stories with accuracy and care.
If you’re creative, proactive, and organised this is your chance to make a real difference. You'll bring technical expertise in videography and photography and an ability to build relationships across teams and cultures. If creating content that matters excites you, we’d love to hear from you.
The role will be hybrid, based in Didcot, with overseas travel expected.
Interviews will take place on 23 or 24 April 2026. Candidates are only required to attend one in‑person interview, based on their scheduled time slot.
BMS World Mission mobilises people, resources and skills across the Global Church to share the good news of Jesus and practical hope they’re need
The client requests no contact from agencies or media sales.
Bible Society believes the Bible is God’s gift for God’s world. We share it because we believe it changes lives for good. We want Christians to be confident in the Bible’s truthfulness and reliability, and we want to change how people talk about it in wider society and invite them to see it as a source of wisdom and joy.
In this role, you’ll develop and align content to achieve two core aims: raising Bible confidence among Christians and engaging the spiritually open with the Bible in meaningful, accessible ways.
As Content Manager, you’ll lead a multi‑disciplinary team including a Creative Specialist, Editorial Assistant and Copywriter, playing a central role in shaping and delivering impactful content. You’ll work with the Head of Marketing to develop briefs that turn organisational goals into actionable content strategies and collaborate with colleagues to deliver and distribute that content effectively.
If this sounds like you and you have the legal right to work and remain in the UK, we’d love to hear from you. Please provide your CV and a 250-word statement that sets out why you’re the best person for this position.
Bible Society is proud to be an Equal Opportunity Employer. We value diversity and aspire to reflect this in our workforce. We welcome applications from people representing all sections of the community.
Closing date is 12 April 2026, first round interview date 20 April 2026 (online) and second-round interview date 29 April 2026 (Swindon)
We believe the Bible is God's gift to the world. We want everyone to discover its message for themselves.


The Community and Events Fundraiser will join the Income Generation Team and work alongside the Head of Income Generation and Corporate Partnership Lead. The Income Generation Team drives the charity’s fundraising success by developing supporter relationships, delivering campaigns and events, and securing income from individuals, communities, businesses and trusts and foundations. The team works collaboratively to maximise opportunities, grow sustainable revenue, and ensure our mission has the resources it needs to thrive.
Role Purpose
You are responsible for developing and delivering a range of community and event-based fundraising initiatives. Your role involves engaging supporters, building strong relationships within the community, and maximising income through creative and impactful fundraising activities.
Role Outcomes
- Working with the Head of Income Generation to develop and implement strategies to support the growth of our organisation from community fundraising activities.
- Owning the delivery of the community fundraising plan which results in a growth of income from our grassroots activities with individuals and associations across our region.
- Acting as a key point of contact for community fundraisers, providing guidance, resources, and support to help them achieve their goals.
- Develop an annual calendar of participation events and appeals, including leading on the creation and delivery of marketing activity for these initiatives, in collaboration with the wider Marketing and Communications Team to maximise promotion, engagement and results.
- Planning, organising and delivering fundraising events, ensuring they are delivered on time, within budget, and meet income targets.
- Recruiting, training and managing event volunteers to ensure successful delivery of events and show them a high standard of care and support to retain them.
- Cultivating and manage relationships with supporters, ensuring excellent stewardship and engagement.
- Identifying and develop opportunities to grow the charity’s supporter base (including working collaboratively with other teams to integrate community and event fundraising with other areas of the organisation).
- Acting as an ambassador and represent BDC Mind at external functions, events, giving talks and presentations as required.
- Leading on the planning and delivery of marketing activity for all fundraising events and initiatives, taking responsibility for generating content, scheduling activity and driving audience engagement, while collaborating with the communications team to maximise reach and impact.
- Evidencing progress towards in-year and longer-term goals by building a robust fundraising pipeline across multiple income streams, monitoring and evaluating the success of community and event fundraising activities, producing regular reports and data analysis.
- Setting and manage income and expenditure for all fundraising initiatives, ensuring cost-effectiveness and profitability.
- Keeping accurate records of donor interactions, income, and expenditure on the charity’s database.
- Consistently working in alignment with our aims, objectives, policies, core values and standards set out in our Employee handbook.
- Fully participating in all relevant training to develop and maintain your performance in the role.
- Demonstrating an ongoing commitment to our values: Caring Always, Working Together, Supporting Everyone, Enabling All and Continually Improving.
- Performing other duties as reasonably required within the role.
Person Specification
BDC Mind is committed to promoting mental health awareness, reducing stigma, and improving the quality of life for people with mental health challenges. We value diversity, inclusion and lived experiences when recruiting our staff and volunteers.
Qualifications
Essential:
- Proven track record of successful income generation/business development activity, including successful fundraising activity on behalf of an organisation.
- Full driving licence and own vehicle.
Desirable:
- Strong academic background in English Language.
- Fundraising, Events Management or Marketing qualification.
Experience
Essential:
- Experience of developing and successfully launching new community and/or events products.
- Proven experience of delivering income growth in an events and/or community fundraising setting (preferably both) and evidencing progress towards agreed income targets.
- Experience of providing exemplary supporter stewardship to strengthen and cultivate relationships with fundraisers.
Desirable:
- Working in the charity sector.
- Experience of volunteers management.
Skills and Abilities
Essential:
- Strong interpersonal and communication skills, with the ability to build and maintain relationships with a wide range of stakeholders.
- Creative and innovative approach to developing fundraising initiatives.
- Excellent organisational and project management skills, with the ability to prioritise and meet deadlines.
- Strong analytical skills and ability to think strategically.
- Manage budgets/campaigns/initiatives and evidence progress towards agreed income targets.
- Ability to plan and deliver effective promotional activity for fundraising campaigns and events, using a mix of digital and offline channels to drive engagement and income.
Desirable:
- Ability to manage volunteers
Knowledge
Essential:
- Knowledge of fundraising regulations and code of practice.
- Proficient in Microsoft Office and fundraising databases or CRM systems.
- Proven knowledge of online fundraising tools
Desirable:
- Using the Beacon CRM system.
- Using Canva
- Knowledge of third sector services.
Attitude and Personal Attributes
Essential:
- A flexible and proactive attitude, with the ability to work independently and as part of a team.
- Entrepreneurial, results-driven, and able to meet deadlines under pressure.
- Understanding of and enthusiasm for BDC Mind’s delivery approach and mission and values.
- Passion, motivation and resilience to raise money to support the mental health and wellbeing of our local people.
- Demonstrate a commitment to equality, diversity and inclusion in the workplace.
To make the best possible difference to the mental health and wellbeing of the greatest number of people.



Are you keen to contribute to sharing God’s kingdom and alleviating suffering? Are you passionate about building strong relationships and inspiring supporters? Do you thrive when you work as part of a team towards ambitious targets? If so, we have an exciting opportunity for you!
BMS World Mission is a Christian mission organisation founded in 1792. Today we are working in around 30 countries over four continents. We are passionate about making Jesus known across the world and transforming the lives of those we serve.
We’re looking for an Individual Giving Manager (9-month maternity cover) to achieve BMS’ fundraising strategy and goals by stimulating new and repeat donations from individual givers and leading creative innovative fundraising campaigns. You will also lead a small team of two Individual Giving Officers (one full-time and one part-time).
The successful candidate will be a fundraiser with a track record of meeting ambitious fundraising targets. You will develop and deliver an individual giving strategy and employ a range of retention and acquisition techniques. You will manage and oversee BMS’ appeals, regular giving, major donor and community fundraising programmes.
You will quickly build excellent relationships within BMS and with supporters and have a strong commitment to outstanding supporter care. This is an important role, at a critical time in the life of the organisation, and we are looking for a strategic, professional and knowledgeable fundraiser to deliver on our strategy.
This role is a 9 month maternity contract starting early June 2026 to early March 2027. This role can be hybrid with flexibility but would need to attend the Didcot office in agreement with your line manager.
The successful applicant will be a committed Christian. The nature of this role means that this is a specific occupational requirement.
BMS World Mission mobilises people, resources and skills across the Global Church to share the good news of Jesus and practical hope they’re need
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract length: Permanent
Location: North West London
Hours per week: 35
Salary: up to £33,700 pa depending on experience
Closing date for applications: Monday 6 April 2026 , midnight, interested candidates are encouraged to apply as early as possible
Every dog and cat in need deserves expert, personalised care and support, and to be loved. When you work for Mayhew, you understand that better than ever. We’re a passionate, committed and diverse team of c80 staff and c150 volunteers, here for dogs, cats and communities in the UK, in Afghanistan and in Georgia. We offer expert veterinary care, rescue and rehoming services, programmes in the community and guidance and support to improve the lives of dogs and cats in need.
This is a challenging climate for pet owners; we are contending with a significant increase in demand for all areas of our work. We can only rise to meet this challenge by cultivating and sustaining a diverse volunteer base, including of foster carer volunteers – they make it possible for us to scale our reach at pace so we can be there for many more dogs and cats who need us, and more pet owners who rely on our support.
Volunteering and Foster Caring Manager is a new role at Mayhew, reflective of the importance of volunteering and foster caring in our ability to deliver our onward strategy and direction. This is a highly visible and important role for Mayhew. The postholder will be working across all teams with staff and volunteers, supporters, partners and members of the public.
This role requires an effective leader and manager, with practical subject matter expertise in volunteering good practice, strong organisational skills, and a drive, rooted in passion for both animal welfare and volunteering, to enable Mayhew to reach many more dogs and cats and pet owners who need us by cultivating a thriving, engaged and diverse volunteer base.
Staff and volunteers at Mayhew, particularly in animal facing and public facing roles have duties that can be physically and emotionally demanding, sometimes interfacing with dogs and cats and pet owners who are in distress and facing heart-breaking situations. Yet our work is hugely rewarding; you can view some of our amazing rescue stories here.
We offer a caring and supportive team and the chance to make a lasting difference to the lives of dogs and cats who rely on us.
While we embrace hybrid and flexible working models, interested applicants should note this role requires at least three working days in five to be worked at Trenmar Gardens, NW10 6BJ.
Generally, you will:
- Lead on developing our onward volunteering strategy and plan
- Provide leadership and management of volunteering and foster caring at Mayhew
- Provide support, training and guidance to staff managing volunteers
- Lead on volunteer engagement and communication
- Engage a range of internal and external stakeholders including staff, volunteers, supporters and partners
- Collaborate with the Senior Management Team to ensure delivery of our strategic and operational goals
- Be self-driven and resilient, having a professional, friendly, calm and caring manner
To be successful in this role, you need relevant experience:
- Working in a volunteering management role in a charity or other organisation of comparable breadth and scope
- Leading and living volunteer management best practice, including overseeing policies, procedures and guidance
- Owning and improving volunteering management processes
Please note that successful candidates will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor licence therefore we are unable to provide Visa sponsorship.
We reserve the right to close this post at any time, should we receive a high volume of applications.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About BeyondAutism
Our vision
A world where every autistic learner belongs, succeeds and shapes their own future.
Our mission
To ensure every autistic child and young adult accesses the education and support they need to belong, succeed, and lead lives full of opportunity, choice and independence.
Founded by parents in 2000, we provide a continuum of support from Early Years through Post-19, alongside outreach, training, and our pioneering BeyondAutism Fast Responder service. We combine direct education for children with the most complex needs with national training, resources, and policy influence – creating a blueprint for inclusion that can be scaled across the country.
At the heart of our approach is a deep understanding of behaviour – recognising it as communication and as a reflection of environment and need. Too often, scientific principles have been misapplied in ways that prioritise compliance over the individual’s voice. We reject any practice that seeks to suppress identity; instead, we celebrate individuality and apply behaviour analysis in a positive, ethical, and person-centred way – supporting choice, independence, and outcomes that enhance quality of life.
Job Overview
To lead the operational delivery of Marketing, Communications, and Fundraising activity across BeyondAutism, ensuring disciplined prioritisation, effective resource management and alignment with strategic objectives.
The post-holder acts as the operational coordinator for the department, translating strategic priorities set by the Head of Marketing, Communications, and Fundraising into deliverable programmes of activity. The role ensures that engagement, fundraising and digital initiatives are sequenced effectively and that internal teams receive coordinated support.
Working across multiple organisational services and sites, the Engagement Operations Manager maintains oversight of campaign planning, storytelling pipelines and departmental workflow.
About The Role
Operational coordination
- Act as the first point of contact for Development and Engagement requests across the organisation.
- Manage departmental workflow and prioritisation across engagement, digital and fundraising teams.
- Maintain and oversee the departmental engagement and campaign calendar.
- Sequence communications, engagement and fundraising campaigns to ensure capacity is used effectively.
- Ensure requests from services and departments are aligned with organisational priorities.
Campaign planning and coordination
- Coordinate the development and delivery of internal and external engagement campaigns.
- Ensure storytelling activity across services is identified, planned and scheduled.
- Work with colleagues across services to identify key milestones, events and communications opportunities.
- Align engagement activity with fundraising appeals and digital campaigns.
- Ensure campaigns are delivered within agreed timelines and organisational priorities.
Cross-department collaboration
- Act as a central coordination point between engagement, fundraising and digital teams.
- Ensure digital content needs are identified early and planned into campaign delivery.
- Work closely with the Digital and Content Manager to sequence digital production work.
- Support the Philanthropy and Partnerships Manager by ensuring fundraising campaigns are supported by engagement activity.
Organisational engagement oversight
- Maintain visibility of organisational milestones, events and governance cycles that require communications support.
- Ensure internal engagement initiatives support staff understanding of organisational priorities.
- Support coordination of cross-organisation initiatives requiring communications or engagement support.
Operational management and reporting
- Maintain departmental dashboards and delivery trackers.
- Monitor progress of campaigns and engagement activity against agreed plans.
- Track departmental budgets, purchase orders and supplier expenditure where required.
- Ensure accurate reporting of engagement activity to the Head of Development and Engagement.
Line management and team development
- Line manage the Internal Engagement Officer, External Communications and Engagement Officer and Development Officer (Graduate Programme).
- Provide coaching, prioritisation guidance and performance management for team members.
- Support professional development and skill building within the engagement team.
- Ensure team members are working in a coordinated and collaborative way.
Experience
- Experience managing complex cross-functional projects.
- Experience coordinating communications, engagement or marketing programmes.
- Line management experience.
- Experience working within the charity sector is desireable but not essential.
- Experience in education, disability or social impact organisations is desireable but not essential.
Skills
- Strong project and workflow management.
- Excellent organisational and prioritisation skills.
- Strong written and verbal communication.
Abilities
- Translate strategic direction into operational delivery.
- Coordinate multiple workstreams and stakeholders.
- Maintain oversight of complex programmes of work.
Personal qualities
- Calm under pressure.
- Structured and solution-oriented.
- Collaborative and supportive leader.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set are pleased to support a fantastic higher education institution in their search for a Head of International Recruitment position. This role involves leading strategic efforts to expand the organisation’s global footprint, develop international partnerships, and increase recruitment of international students across all programmes. The position offers a key opportunity to shape global outreach strategies.
Key Responsibilities
- Create and implement a comprehensive international recruitment plan aligned with organisational goals and growth objectives.
- Identify emerging markets, analyse sector trends, and use data to determine future opportunities for student recruitment.
- Manage and coordinate international marketing campaigns, including participation in global events, fairs, and online outreach activities.
- Establish and maintain strong relationships with international agents, partner institutions, and government agencies.
- Oversee compliance and management of the US Federal Loans programme, providing guidance and support to prospective students.
- Represent the organisation at international events, delegations, and virtual platforms to enhance global visibility.
- Lead a small team dedicated to international student recruitment, fostering a collaborative and professional environment.
- Work closely with internal teams to streamline the international student application process and improve engagement.
- Track performance metrics, deliver reports to senior leadership, and adjust strategies based on insights.
- Travel within the UK and abroad to develop and strengthen global partnerships and recruitment efforts.
Person Specification
- Extensive experience in international student recruitment within higher education environments, with a proven record of success across diverse markets.
- Strong skills in creating integrated marketing and outreach strategies tailored to different regions and audiences.
- Experience managing relationships with external stakeholders such as recruitment agents and educational partners.
- Excellent communication skills, with the ability to confidently engage with stakeholders from various cultural backgrounds.
- Proficiency in analysing data, interpreting statistics, and applying insights for strategic decision-making.
- Highly organised, resourceful, and capable of managing multiple projects simultaneously.
- Deep understanding of UK and international higher education policies, including student visas and funding options.
What’s on Offer
Salary: £60,000 per annum
Contract: 6-month contract
Hybrid working- London
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Sue Ryder is looking for an experienced Online Community Manager to lead the strategic development and day-to-day management of our Online Bereavement Community, one of the UK’s leading digital support spaces for people who are grieving.
About the role:
Strategic and day-to-day management of our busy and sector-leading Online Bereavement Community to ensure it grows and develops in line with organisational priorities. Our community provides a safe but vibrant place for those who have been bereaved or who are caring for somebody at the end of their life to share their story, find support and support others.
The role includes developing new online services within the online community platform that relate to the organisation’s aim of supporting people at a most difficult time.
About you:
As Online Community Manager, you will manage and nurture an active online forum where people can share experiences and connect with others who are grieving. Working closely with colleagues across Digital, Marketing and our Grief and Bereavement teams, you will ensure the community remains a safe and supportive space, while continuing to grow and reach more people who need support.
You’ll be passionate about the power of online communities to connect and support people. You’ll combine strong community management and moderation skills with empathy and emotional intelligence, enabling you to engage sensitively with people who are grieving.
Essential Criteria
• Demonstrable experience of day-to-day online community/forum management, including moderation, to support service users
• A good understanding of UX and how the user journey contributes to an optimum experience for community members
• Experience in tracking and monitoring platform usage to identify areas for improvement and optimisation
• Experience of working with or managing volunteers
• Ability to use insights and analytics tools, such as Google Analytics and Hotjar
• Understanding of email newsletter best practice to maximise engagement
• Experience of managing an external moderation agency
• A strong understanding of service user audiences and their behaviours online
Desirable Requirements
• Experience using Discourse to manage online communities and DotDigital to manage email communications
• Experience of working in the not-for-profit, bereavement or health sectors
• Wider understanding of digital marketing tactics
• Experience of out-of-hours/on-call moderation
Interviews will be conducted on a rolling basis and early applications are encouraged.
Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone.
Benefits
• Company pension scheme
• 27 days holiday - rising to 33 with length of service plus bank holidays
• Enhanced maternity and paternity pay
• Enhanced sick pay
• Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non Binary Individuals
• Staff discount of 10% on new goods online
• Structured induction programme and learning and development opportunities.
We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible.
We are particularly interested in increasing applications from the global majority, LGBTQIA+ and people with disabilities as they are currently underrepresented in our organisation.
Please let us know if you have any feedback to make our recruitment processes more accessible and inclusive or if you require any adjustments made to your application or interview process
If you want more than just a job, we want you.
Join the team and be there when it matters.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This senior leadership role oversees a portfolio of 13 high-performing, award-winning retail shops generating over £3.5m in annual sales. The role is responsible for maintaining and growing this performance through strong leadership of paid staff and volunteers, working closely with the central trading team and hospice colleagues.
The post holder balances commercial focus with creativity, accountability and strong people skills, supported by a genuine passion for retail excellence. Retail is a vital part of the hospice’s long-term success and sustainability.
The Hospice of St Francis provides free care across West Hertfordshire and South Buckinghamshire. Over 80% of its income comes from trading and fundraising. Our retail operation is one of the strongest in the sector, with innovative shop formats, committed volunteers and teams delivering excellent customer service.
Experience:
Extensive senior retail management experience across multiple sites or channels, ideally within a charity or values-led organisation. Demonstrated success in increasing sales income and net profit while maintaining strong cost control.
Growth & E-commerce:
Proven experience developing and growing online or e-commerce sales, alongside identifying and delivering new business opportunities, including expansion of shop portfolios.
Leadership:
Strong, inspirational leader with a track record of developing high-performing teams of staff and volunteers. Experienced in collaborative working with marketing and wider support teams.
Skills:
Highly commercially astute with strong analytical capability and a solid understanding of profit and loss. Excellent communication, negotiation, and relationship-building skills.
Other:
Full UK driving licence and access to transport. Flexible approach to working hours, including weekends.
We reserve the right to close this advertisement early if we receive a high volume of suitable applications.
The Hospice of St Francis helps local people and their families, in Hertfordshire and Buckinghamshire, to live their precious lives well.



The client requests no contact from agencies or media sales.
The Salvation Army – Assistant Head of Legacy and In Memory Fundraising
Location: Hybrid working, 2 days in office, London SE5.
Salary: £53.952 – £57,055 per annum.
Contract: Permanent, full-time hours.
The Salvation Army, the UK’s leading social welfare charity, is seeking an Assistant Head of Legacy and in Memory Fundraising to increase the number of In Memory donors and legacy supporters who will leave a future gift to the charity in their Wills.
The Salvation Army is one of the largest, most diverse providers of social and community services after the Government. With more than 600 local centres, they make a powerful difference to people across the UK who might otherwise be excluded.
The Assistant Head of Legacy and In Memory Fundraising is a senior role in the Legacy and In Memory Fundraising team, working alongside the Head of Legacy and In Memory Fundraising to drive activities after a significant and sustained investment in this area by the organisation.
The role will lead on the delivery of a multi-channel legacy marketing programme and championing legacy giving across the organisation. The post-holder will be responsible for establishing a year on year 10% increase in the number of legacy enquirers, considerers, intenders and pledgers to the charity, as well as establishing a new in memory fundraising programme that will increase annual income.
The successful candidate will have extensive expertise in all aspects of legacy and in memory fundraising and of project managing multiple campaigns across a range of channels, achieving and improving target revenues. You will have a track record in successful strategic planning, management and implementation of strategy and be a highly organised project manager able to work across simultaneous complex projects.
Your excellent leadership and people manager skills working and building high performing teams will be combined with strong financial management and analytical abilities. You will also be skilled in creative development and be an excellent communicator, able to influence at a senior level and to develop strong, successful, collaborative and influential working relationships. Finally, you must be able to work within, and be empathic with, the Christian ethos and values of The Salvation Army Mission.
Please download our Candidate Pack for further information [PDF], which includes details on how to apply.
Closing date: Monday 30th March, 9am
Our mission is based on our faith in Jesus Christ who wants everyone to experience life in all its fullness.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Head of Public Fundraising & Engagement
Reporting To: Executive Director of Fundraising
Salary Range: Up to £60,000
Contract Type: Permanent
Location: Hybrid, across London sites. Old Street, Canary Wharf & Poplar.
Working days/hours per week: 35 per week, 9am – 5pm
Our Vision: A UK where “No good food goes to waste”.
The Felix Project and FareShare have recently merged to form the UK's largest food redistribution charity. Its vision is a UK where good food is never wasted, and nobody goes hungry.
The organisation rescues high quality edible surplus food, from across the food industry and gets it to over 8,000 organisations across the UK who are working to strengthen communities and improve lives.
The charity manages seven depots across London, Suffolk, Merseyside and Hampshire and works with 16 network partners who operate a further 26 regional depots across the UK.
Over the next year our ambition is to rescue enough food nationally to provide nearly 200 million meals, turning an environmental problem into social good with measurable impact for people, planet, and the economy.
Why this role and why now?
This is a hugely exciting time to join our organisation.
We have recently brought together two £20m organisations – FareShare UK, a national food redistribution charity, and The Felix Project, our London network partner who has made waves across the capital in recent years. We are in the early stages of shaping our future together, while at the same time, developing our fundraising strategy for the next three years – setting the direction for how we grow income, engage supporters and deliver even more impact across the UK.
Public fundraising and engagement will be central to that strategy, and as Head of Public Fundraising & Engagement, you will play a leading role in shaping it.
We already have strong foundations to build on. Recent testing of private site fundraising for both organisations has exceeded KPIs, showing strong public appetite to support our work. We also have the opportunity to learn from The Felix Project’s success in London and explore how proven approaches can be adapted and scaled nationally.
Alongside this, we have a clear ambition to become a destination directorate for fundraisers across the sector – a place where talented people want to build their careers, test new ideas and do their best work.
This newly created role offers a rare opportunity to build on that momentum: helping to shape our three-year fundraising strategy, embedding a new brand, working creatively with network partners, developing new products and propositions, scaling what works nationally, growing mass-market and legacy fundraising, modernising systems and supporter journeys, and bringing together newly merged teams around a shared direction and culture.
This is a role for someone who enjoys building, experimenting, learning from what works and creating something genuinely transformational. If you’re excited by the idea of leading through change and helping create new ways for people to support our cause, we’d love to hear from you.
About the role
The Head of Public Fundraising & Engagement will lead our public fundraising portfolio. This newly created role will oversee Individual Giving and Legacies, Community Fundraising, Mass Participation and Challenge Events, and Fundraising Operations, with five direct reports.
You will be accountable for public fundraising income and performance, whilst also helping to bring together teams, systems and ways of working following the merger. You’ll sit on both the Fundraising Senior Management Team and the organisation’s Senior Management Team, contributing to organisation-wide strategy, decision-making and culture.
You will play a key role in shaping our three-year public fundraising strategy, ensuring it is ambitious, realistic and rooted in audience insight.
Whilst much of the portfolio is delivered through Senior Managers, there is particular scope and opportunity, to shape the future of Community and Mass Fundraising – where we’ve deliberately protected delivery while leaving space for the new Head to define long-term strategy, growth and resource.
You’ll also play a leading role in embedding a new organisational brand once agreed.
What you’ll be responsible for
•Setting direction and growing income
•Champion the growth of long-term sustainable income that supports the organisation’s 3–5-year income ambitions.
•Strengthen our regular giving proposition and performance, embedding a clear strategy for acquisition, retention and lifetime value growth.
•Shape and deliver the organisation’s three-year public fundraising strategy.
•Set the overall direction for public fundraising and lead its delivery.
•Be accountable for public fundraising income, including planning, budgets, forecasting and performance working alongside your Senior Managers and Managers to achieve this.
•Build on strong early signals of public support, including the face-to-face fundraising pilots.
•Learn from proven success from both legacy organisations, including The Felix Project’s fundraising in London, and explore how this can be scaled nationally.
•Drive sustainable growth across the portfolio, balancing short-term delivery with the need to maximise supporter lifetime value.
•Make clear, confident decisions about priorities, investment and risk.
Leading the public fundraising portfolio
•Lead and support Senior Managers and Managers across Individual Giving, Community and Mass, Legacies and Fundraising Operations.
•Bring different income streams together under a joined-up, supporter-centered approach.
•Encourage collaboration, testing and learning across teams.
•Step in where needed to resolve issues, reset direction or move things forward.
A focus on Fundraising Operations
•Provide strategic oversight of Fundraising Operations, ensuring excellent supporter care, compliant processes and efficient income processing across the portfolio.
•Integrate a ‘best in class’ approach to thanking and supporter stewardship across the portfolio.
•Ensure robust fundraising compliance in line with regulation and sector best practice.
•Champion operational excellence, embedding processes and systems that enable sustainable growth.
•Work closely with the Senior Fundraising Operations Manager to ensure visibility and value of the function across the directorate and wider organisation.
Innovation and new product development
•Work collaboratively with colleagues to shape and embed the organisation’s innovation framework within public fundraising, ensuring disciplined testing, learning and scaling.
•Contribute a public fundraising perspective to cross-organisational and directorate innovation priorities, ensuring opportunities are commercially viable and audience-led.
•Lead the development of new fundraising products, propositions and approaches, from ideas through to testing and scale.
•Explore new ways for people to engage and give – particularly in acquisition-led activity such as face-to-face, digital and mass fundraising.
•Use insight, data and supporter feedback to shape and refine new ideas.
•Balance creativity with a commercial mindset i.e. Stopping what doesn’t work and scaling what does.
Shaping Community and Mass Fundraising
• Make a hands-on strategic lead in shaping the future direction of Community and Mass Fundraising.
•Build on recent business planning that has protected delivery whilst leaving space for longer-term strategic choices.
• Identify growth opportunities and test new approaches to help define future operating models.
•Build momentum and organisational confidence in areas with significant untapped potential.
•Increase partnerships with small and medium-sized corporates within Community Fundraising, developing scalable propositions that can grow nationally, working in partnership with network partners.
Working with our network partners
•Play a leading role in shaping how we fundraise with, for and alongside our network partners in the public fundraising space, working closely with the Senior Network Fundraising Manager.
•Work collaboratively to explore ideas, test approaches and unlock opportunities that benefit both the network and the organisation.
•Ensure public fundraising activity reflects the stories and impact of our network partners in a respectful and sensitive way.
Developing high-potential partnerships
•Lead the strategic development of high-profile partnerships including our newly launched three-year partnership with Nectar.
•Work closely with internal teams and external partners to grow reach, impact and value over time.
•Develop and embed a robust a partnership strategy for within public fundraising, to ensure we are maximising opportunities with third party providers.
Shaping our legacy fundraising proposition
•Take a strategic lead in developing our legacy fundraising approach, working closely with the Senior IG & Legacy Manager.
•Shape a compelling legacy proposition linked to our impact, values and volunteer workforce – an area of untapped potential.
•Ensure legacy fundraising asks are integrated into wider supporter journeys and long term planning.
•Build organisational confidence, capability and momentum in this area over time.
Brand embedding and supporter acquisition
•Play a leading role in embedding the new organisational brand across all public fundraising activity once agreed.
•Work closely with colleagues in Marketing & Communications to ensure fundraising needs are reflected in the new brand as it develops over time.
•Support your team to translate brand strategy into practical, high-performing fundraising activity.
Merger transition and CRM
•Play a senior role in the organisation’s merger transition, with particular focus on the Fundraising Transition, working closely with the Fundraising Transition Lead, ensuring that public fundraising’s priorities are reflected in change planning.
•Act as the senior fundraising lead for the implementation of a combined CRM, ensuring public fundraising needs shape system design, data structure, reporting and supporter journeys.
•Work closely with colleagues in digital, data and IT, as well as external partners, to ensure systems support future growth and great supporter experiences.
•Balance business-as-usual income delivery with the demands of transformation and change.
•Help modernise processes and ways of working so the organisation can scale effectively.
Leadership and culture
•Lead and develop Senior Managers and Managers, creating a supportive, inclusive, high-performing and psychologically safe culture.
•Play an active role in shaping organisational culture following the merger.
•Support teams through change with clarity, empathy and pace.
• Help build our reputation as a great place to work for fundraisers – where people feel supported, challenged, proud and able to grow.
•Role model collaborative, values-led leadership.
Organisation-wide leadership
• Attend organisation SMT meetings.
•Contribute to organisation-wide strategy, decision-making and problem-solving.
•Work collaboratively with senior colleagues across the organisation.
•Be a strong, credible voice and advocate for public fundraising internally and externally.
We deliver this surplus food to charities and schools so they can provide healthy meals and help the most vulnerable in our society.



The client requests no contact from agencies or media sales.
Robertson Bell is delighted to be exclusively partnering with Ibstock Place School in the search for a Head of Finance. Ibstock Place is a leading independent co-educational school known for its strong academic performance, inclusive ethos, and commitment to providing an outstanding educational environment.
With significant investment in facilities and a continued focus on operational excellence, the School is seeking a commercially minded finance leader to play a key role in supporting its long-term financial sustainability and strategic ambitions.
The Head of Finance is a senior leadership position, reporting to the Bursar and working closely with Governors and budget holders across the School. You will provide strategic and operational oversight of the finance function, ensuring robust financial management, high-quality reporting, and effective governance.
Key responsibilities include:
- Lead and manage the finance team, including performance management, development, and succession planning.
- Oversee budgeting, forecasting, and financial planning processes, ensuring alignment with the School’s strategic priorities.
- Produce timely, insightful management information with clear narrative to support decision-making.
- Lead the preparation of statutory returns and annual accounts, ensuring compliance with all regulatory and reporting requirements.
- Manage the year-end process and act as the primary contact for external auditors.
- Maintain strong cash flow oversight and prepare accurate cash forecasts.
- Ensure effective financial controls, policies, and procedures are in place and continuously improved.
- Oversee the financial systems environment, ensuring it remains fit for purpose and fully utilised.
- Support and guide budget holders, promoting financial accountability across the School.
- Deputise for the Bursar on financial matters as required.
Candidate Profile
We are seeking a proactive, collaborative, and technically strong finance professional who can operate both strategically and hands-on.
Essential experience and attributes:
- A recognised professional accountancy qualification (ACA, ACCA, CIMA or equivalent).
- Proven experience in a senior finance leadership or management role.
- Strong track record of budgeting, forecasting, and financial reporting.
- Experience working with Boards, Governors, or senior stakeholders.
- Excellent understanding of financial controls, compliance, and best practice.
- Demonstrated ability to lead and develop teams effectively.
- Strong communication skills with the ability to present complex financial information clearly.
Desirable:
- Experience within education, charity, or not-for-profit environments.
Why Join Ibstock Place School?
- Opportunity to play a pivotal role in a respected and well-established independent school.
- Broad and varied remit with genuine influence across the organisation.
- Collaborative leadership team and strong organisational values.
- Chance to contribute to the continued development of facilities, services, and financial strategy.
Location & Working Pattern
The role is based on site at the School in Roehampton, South West London, with on-site presence expected to support close collaboration with stakeholders.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of Face to Face Fundraising
Reference: MAR20265489
Location: Home-based, Flexible in UK + Regular UK Travel
Contract: Permanent
Hours: Full-Time, 37.5 hours per week
Salary: £70,490.00 - £75,275.00 Per Annum
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave
The Head of Face-to-Face Fundraising provides strategic leadership and operational oversight of the RSPB’s face-to-face fundraising programme across the UK.
This role is responsible for delivering significant annual supporter acquisition volumes, ensuring an exceptional supporter experience, maintaining sector-leading compliance and safeguarding standards, and building high-performing in-house fundraising teams.
As a senior leader within Fundraising, you will shape the future of the RSPB’s acquisition strategy, drive innovation within the face-to-face channel, and ensure sustainable long-term growth in regular giving and lead generation to support our mission of creating a world richer in nature.
Key Duties:
- Develop and implement an ambitious multi-year Face-to-Face strategy that drives sustainable acquisition growth and contributes to long-term supporter value.
- Lead budgeting, investment planning and forecasting for all F2F channels, ensuring accountability for ROI, cost-effectiveness, and delivery against income and acquisition targets.
- Lead the evolution of F2F propositions, messaging and materials to ensure they are insight-led, compliant, and aligned with the RSPB’s brand and fundraising strategies.
- Champion innovation across the programme, introducing new approaches to optimise ROI and reach new audiences.
- Monitor market trends, regulatory changes and competitor activity to ensure the programme remains compliant, competitive and forward-thinking.
- Act as the organisational lead for face-to-face fundraising compliance, ensuring all activity adheres to the Fundraising Regulator Code, Charity Commission guidelines and data protection legislation.
- Lead, develop and inspire a multi-disciplinary F2F team by fostering a culture of excellence, accountability, continuous improvement and supporter-centred behaviour.
- Work closely with insight teams to analyse performance data, supporter quality, attrition levels and long-term value across channels.
- Develop KPIs and reporting frameworks to provide senior leadership with clear visibility of performance, risks and opportunities.
- Build strong relationships with internal stakeholders including fundraising, digital, data and technology, communications, brand, marketing and marketing operations, finance and UK country teams to deliver integrated acquisition strategies.
- Champion the role of Face-to-Face fundraising within the RSPB, working with senior leaders and cross-functional teams to increase its prominence and ensure strategic alignment.
- Work closely with the Head of Membership Marketing & Retention to ensure seamless integration between acquisition, onboarding and stewardship journeys.
- Oversee procurement, contract management and ongoing performance of external delivery partners to ensure alignment with organisational goals.
- Lead relationships with external partners, suppliers and agencies, ensuring high-quality delivery, strong return on investment and value for money.
Essential Criteria:
- Able to design and deliver a UK-wide face-to-face or high-volume acquisition programme that achieves agreed supporter and income targets.
- Able to lead and develop regionally dispersed, field-based teams, including setting objectives, monitoring performance and holding managers accountable for results.
- Able to analyse performance data (e.g. conversion, attrition, ROI and quality metrics) and use insight to optimise programme performance.
- Able to manage and monitor programme budgets, including forecasting expenditure and assessing return on investment.
- Able to communicate strategic plans, performance outcomes and risk clearly in written reports and verbal presentations to senior stakeholders.
- Able to work collaboratively with internal teams and external partners to align acquisition activity with organisational strategy.
- Able to travel regularly across the UK to support field operations (by public transport or other means)
- Knowledge of Fundraising Regulator guidance, safeguarding requirements and quality assurance processes relevant to face-to-face fundraising.
- Experience of leading large-scale, multi-site face-to-face fundraising or high-volume acquisition activity in a charity or commercial environment.
- Experience of managing external agencies or suppliers and implementing operational processes that improve performance, compliance and supporter experience.
Additional Information
- This is a home-based role with regular travel across the UK to support teams, partners and operational activity.
- This is a Permanent role for 37.5 hours per week.
- A full, valid UK driving licence is required as the role involves frequent travel to remote locations across all four countries.
Closing date: 23:59, Sunday 29th March 2026
We reserve the right to close this advert once sufficient applications have been received.
We are looking to conduct interviews for this position from 6th April.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our recruitment partner's website to complete your application for this position.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above.
No agencies please.
The RSPB brings people together – people like you – to protect the things that matter to us all.

ABOUT US
SCOTLAND: The Big Picture (SBP) is a charity that works to make rewilding happen across Scotland, in response to the growing climate and biodiversity crises.
Our vision is of a vast network of rewilded land and water, where wildlife flourishes and people thrive.
We are an agile and progressive team that works in a spirit of collaboration with many different interest groups to:
- Drive support for rewilding.
- Commit more land and water to rewilding.
THE PURPOSE OF THIS ROLE
SBP is a growing organisation with an exciting portfolio of rewilding projects across Scotland. In tandem with ecological recovery, we work to develop nature-based
business models to establish rewilding as an economically viable land use in Scotland.
We deliver immersive Rewilding Experiences and a growing programme of Rewilding Training and Study Tours.
We are seeking a highly organised and financially astute individual, with sales experience, to take operational ownership of our Rewilding Experiences and to support our Rewilding Training programme over the next six months. The primary focus will be:
- Ensure the efficient delivery of our 2026 programmes
- Maximise bookings and income to support cost recovery
- Contribute to the development and planning of our 2027 programmes
The role would ideally suit someone based in the Scottish Highlands, although consideration will be given to applicants based elsewhere in Scotland.
Please see attached the full job description and person spec.
Please email your CV, plus a one-page covering letter detailing how your skills and experience equip you for the role.
The client requests no contact from agencies or media sales.

