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We are seeking a talented Director of Programme Delivery and Operations (maternity cover), fully committed to our widening participation cause, to join the Senior Leadership Team in a pivotal role for a growing and ambitious charity.
You will have responsibility for ensuring we are providing high quality programme delivery to young people across our centre network, that are centres are functioning effectively, and that targets are monitored and met. And of course, you will need to have a genuine passion and enthusiasm for working with young people and helping them achieve their ambitions.
The Director of Programme Delivery and Operations is a Senior Leadership Team position within the charity and reports into the Chief Operating Officer. The role is responsible for oversight of all centre programme delivery and performance across our network of 44 local learning centres (and growing).
Contract
This is a fixed-term, maternity cover role until at least end of November 2027. This role can be either full-time or part-time (0.8 FTE) - responsibilities will be adjusted proportionally for part-time candidates.
Start date
January 2027 (or as otherwise agreed)
Working hours
Mon and Thurs: 09:30-18:00
Tues, Weds, Fri: 09:00-17:30
We are a delivery organisation providing frontline educational services for young people. We are an organisation with team members at different stages of their career, including many in their first roles: We are committed to nurturing talent and providing a developmental culture for all. Our team works in-person 4 days per week (or 3 days for a 0.8 FTE staff member)
with 1 day working from home.
Location
The role would be based at one of our IntoUniversity centres in Birmingham, Bristol, Coventry, Leeds, London, Manchester or Nottingham, with regular travel across the network and to our Head Office in London.
Salary
£62,500 (Plus additional London contribution of £2,800 for London-based candidates). Pro rata for part-time candidate.
Annual leave
This is the full-time staff entitlement and will be pro-rated for part-time staff.
33 days (inc bank & public holidays)
+ 3 closure days (two in December and one in July)
+ additional length of service entitlement
(one day per year of service, up to 5 days)
Staff benefits
- Employer pension contributions of 6% (and up to 8% after two years)
- Year round ‘early finish’ Fridays at 4.30pm
- Employee Assistance Programme including access to medical and legal support
- Life Assurance scheme with AIG including SmartHealth service with access to 24/7 online GP appointments
- Interest-free new starter loans of up to £1,000
- Cycle to Work Scheme and Travelcard Loan Scheme
- Enhanced maternity, paternity, shared parental and adoption pay and sick pay allowances
- Staff in FOCUS – rewards, competitions and prizes across the year
Application deadline - 9am Monday 28th September 2026.
Interview Day (in-person at our Head Office in London) - Wednesday 7th October. Please ensure that you are available on this date.
IntoUniversity provides local learning centres where young people are inspired to achieve.



The client requests no contact from agencies or media sales.
Working as part of the operations team, the you will help maintain the systems, processes and practical foundations
that enable the organisation to function effectively. This includes supporting people operations and HR administration,
leading on governance and advisory meeting administration, acting as the first point of contact for IT queries, and helping
FEA’s events run smoothly.
Acting as a trusted point of support for colleagues, you will help create a responsive and well-organised
working environment where staff, trustees and members feel enabled to do their best work. The role requires exceptional
organisation, sound judgement and a genuine pride in quality. By ensuring that the practical aspects of the organisation
run reliably and well, you will help create the conditions that allow the Fair Education Alliance to deliver its
mission and drive progress towards a fairer education system.
No child’s success should be limited by their socioeconomic background.
The client requests no contact from agencies or media sales.
A little bit about the role
Contract: Full time, fixed term
Salary: £87,632.09 (incl London Office Allowance) plus competitive pension
Location: Hybrid- 2 days per week in London Office
The Culture and Operations Director (COD) ensures Frontline is a high-performing, well-governed charity with a strong culture of freedom and responsibility - a place people can do their best work to achieve Frontline’s mission.
They have strategic responsibility for charity-wide planning to ensure Frontline’s operational functions, effectively support teams to navigate challenges whilst maximising new opportunities. The successful candidate will join Frontline at a pivotal moment and play a key role in driving the next exciting step of our growth.
The COD will ensure high-quality operational support is available to all teams. Working closely with Frontline’s Leadership Group (Heads and Directors), to make sure that the appropriate and timely information, tools and guidance (e.g. HR, IT and finance) are available to managers and teams as needed. This includes working alongside other members of SLT, to:
- Confidently support Frontline through a period of growth and structural change
- Embody the culture of freedom and responsibility, leading by example, and implementing strategies which improve efficiency and quality
- Maintain Executive oversight of Frontline’s finances, working with Head of Finance and Finance Audit and Risk Committee (FARC) Chair to ensure budgeting and financial decision-making is robust and strategic, to support the ongoing stability of the charity
- Maintain clear communication across teams, ensuring a connected and informed workforce who collaborate effectively. Oversee the success of key events such as annual all-staff away days, monthly gatherings and leadership stocktakes
- Develop strong relationships with key stakeholders including Frontline trustees, partner organisations and the Department for Education (DfE)
- Effectively lead teams to maintain Frontline's strong track-record of meeting legal/regulatory requirements, to minimise risk to the charity
Key Responsibilities
The COD will lead teams delivering on operational priorities in line with freedom and responsibility, to ensure we remain high performing:
Change management:
- Lead the coordination and project-management of an organisation-wide restructure, ensuing the charity is well-positioned to deliver on contractual obligations whilst diversifying to further amplify our impact and that teams are kept well-informed and feed into structural changes
- Support Frontline teams to work collaboratively and deliver plans to broaden the scope of Frontline's work, extending activity beyond current areas of focus whilst maintaining a strong, shard commitment to Freedom and Responsibility.
- Develop and adhere to tracking and monitoring systems ensuring annual priorities remain on track to achieve Frontline's mission and long-term strategy.
People and Culture:
- Manage the Head of People to identify new and creative ways to further strengthen and embed our culture and grow personal accountability
- Support the Head of People to ensure excellent HR administration, support and use of data (e.g. staff turnover, sickness levels and performance reporting) to inform future planning and decision-making
- Ensure the team design and deliver high-quality staff induction and training which support staff to thrive (e.g. personal leadership, managing effectively and radical candour)
- Maintain awareness of trends and developing technologies to support efficiencies, e.g approaches to recruitment and support to managers.
Finance and Governance:
- Manage Head of Finance and Compliance to ensure sound budget management (£25m annually), financial controls and clear reporting mechanisms are in place
- Work with the Finance team to ensure FARC and the board have the necessary information and confidence in the financial leadership of Frontline.
Charity Quality and Efficiency:
- Manage and support IT and System leads across Frontline, ensuring they have the resources and compliance mechanisms to ensure robust systems are in place.
- Support Contract Governance teams to negotiate and implement significant government contracts, ensuring outcomes are achievable and effective governance and commercially sound contracts are in place.
To make life better for children at risk of harm, by improving the services that support them.



The client requests no contact from agencies or media sales.
In this role you are responsible for day-to-day operational activity across both finance and HR functions, working closely with the Finance Officer and reporting to the Head of Finance (with ‘dotted line’ reporting to Director of Finance and Operations in respect of HR activity).
The role requires effective use of systems to enable efficient processes, with responsibility for data held on the HR system and management of routine employee related processes including recruitment and onboarding. The role also shares responsibility for processing invoices and payments on the finance system, responding to queries from colleagues and 3rd party partners. You will provide support for Head of Finance and Director Finance and Operations where required, including data analysis, reporting and preparation of returns across both finance and HR remits.
How to apply
To apply for this role please send your CV and cover letter (maximum two pages) including responses to the three questions below:
1. Tell us about a time when you identified a process that could be improved or made more efficient. How did you approach making the change, and what did you do to ensure the process was accurate, consistent and effective?
2. Describe a situation where you had to handle sensitive financial or employee information while also resolving a difficult or confidential issue. What approach did you take?
3. Give an example of when you have had to manage competing priorities. How did you decide what to do first, and how did you ensure important deadlines were met?
HR and Recruitment
• Maintain accurate data on our HR system including starters, leavers, holiday and other absences
• Report on key employee metrics including sickness absence, holiday, TOIL, diversity
• Support line managers with recruitment activity including making effective use of the Applicant Tracking System to ensure a good candidate experience and to report recruitment metrics to enable continuous improvement
• Manage onboarding for new starters including reference requests, pre-employment checks, induction processes
• Coordinate arrangements for training sessions for staff
• Support Head of Finance with monthly payroll processes
• Support Director of Finance and Operations in maintaining and publicising HR policies, keeping the Employee Handbook current
• Maintain up to date employee guides and templates for key HR processes including appraisals, mid year reviews, recruitment, induction, flexible leave
Finance Administration
• Maintain appropriate employee access to Finance Systems, including being able to claim staff expenses and raise sales invoice requests, and support employees in using these systems.
• Respond to queries in the central accounts mailbox, liaising with internal and external stakeholders.
• Support Head of Finance and Finance Officer with Purchase Ledger, including posting and payment of supplier invoices in a timely manner, ensuring accurate coding and authorisation in line with limits, maintenance of supplier accounts, reconciliations and remittances.
• Support Head of Finance and Finance Officer with management of company credit cards and virtual cards, including reconciling statements and accurate posting to the ledger.
• Assist in raising sales invoices and accurately recording income.
• Assist with Credit Control, chasing overdue debts and reporting to the Head of Finance.
• Support Head of Finance with analysis of financial data from the finance system (Xero) for reporting and other ad-hoc purposes
• Assist in maintaining up to date procedures.
There is an opportunity to attend theatre press nights where appropriate and to take advantage of trade tickets when offered
This role sits within the Finance and Operations team whose focus is to ensure the organisations operate as effectively and efficiently as possible. Our team operates across Finance, HR, Technology, Facilities and Compliance, to ensure that systems and processes are set up which promote smooth delivery and support the work of the organisations. This includes adherence to regulatory requirements and best practice standards
Our vision is a dynamic, sustainable and world-class theatre sector and our mission is to champion theatre and support our members.
Prospectus is pleased to be collaborating with a UK charity founded by families who lost loved ones to gambling-related suicide to recruit for a Head of Operations to join them on permanent contract to start ASAP. The charity operates as a fully remote working organisation however there will be some UK travel
As Head of Operations you will help shape and deliver organisational strategy, embed values and lived experience-led approach, and ensure the organisation remains responsive to emerging opportunities and challenges. The role includes working closely with and supporting wider Heads of Service, coordination between cross team working, and accountability for organisational infrastructure delivery. The postholder will ensure robust compliance and operational systems are in place to support effective delivery across the charity alongside supporting sound HR practice. As a key member of the senior leadership team, you will also be accountable for cross-organisational projects to deliver systems improvements.
The successful candidate will bring significant experience of managing an operations function within a UK charity or not-for-profit organisation and will have experience of supporting an organisation through growth and change. You will bring excellent people management and relationship building skills, with the ability to influence and build consensus across teams and at senior level. You will have significant experience of embedding new processes and systems to support an efficient and effective organisation. In addition you will have a strong empathy for the mission and have a drive and determination to build core organisational strength.
For details on how to apply please click through to the job link on the Prospectus website. If you have any further questions or would like to know more about this opportunity please contact Steven Fraser from Prospectus.
As a specialist Recruitment Practice Prospectus is committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application.
Prospectus is pleased to be working with a social change organisation in the UK to recruit for a Head of Operations. This is a permanent, part-time vacancy offered at 0.6 – 0.8 FTE (3 or 4 days per week). This is a fully remote based role with some UK travel expected, including a monthly visit to Bristol or Reading.
The role will be responsible for supporting and coordinating the organisation’s Senior Leadership Team to function as effectively as possible. This includes developing their internal set up, processes and systems and overseeing compliance and risk management. Other responsibilities include coordinating team growth, culture and performance and overseeing long term financial planning and forecasting.
The successful candidate will bring previous experience having worked in a similar operational role. You will bring a passion for the mission and will have strong experience of embedding systems and processes. You will also have a good understanding of budgets and overseeing aspects of finance, although you are not required to be accountancy qualified for this role. You will have some experience relating to risk or compliance and will demonstrate excellent people skills, with the ability to engage with internal stakeholders at all levels. You may not have experience in every area of this job description and we would welcome applications from candidates looking to develop skills in some of these areas.
For details on how to apply please click through to the job on the Prospectus website where you can also find the full Appointment Brief.
Please note: Due to the urgency of this vacancy, shortlisting and interviews will take place on an ongoing basis therefore we encourage applications ASAP. We therefore reserve the right to close the application process early if necessary.
As a specialist Recruitment Practice Prospectus is committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application.
Westway Trust is seeking a dedicated Head of Operations with a minimum of 5 years’ senior leadership or operational management experience in a multi-disciplinary organisation, ideally within a community, charitable, social enterprise or values-led setting.
In this newly created role, you will act as a key advisor, reporting directly into the CEO, and will have responsibility of key areas of the Trust’s operational functions, ensuring the smooth and effective running and delivery of services. You will directly manage the leads of HR, Learning, Communications & Marketing, and Community Engagement, supporting them to deliver high-quality work and develop professionally.
If you are a values-led operational leader who is committed to community transformation and organisational excellence, and thrives on steering strategic decisions, this role is for you!
Key responsibilities of the role include but not limited to:
- Oversight and line management of the HR, Learning, Communications & Marketing, and Community Engagement functions of the Trust.
- Oversight of key projects essential to the delivery of the Horizon (strategic) Plan 2025-2028 as agreed with the CEO.
- Be a key part of the Executive Team, chaired by the CEO.
- Maintain an overview of all projects and programmes of activity, outputs and outcomes within the role and ensure reports are written and submitted on time.
- Provide day-to-day operational leadership across teams, driving high performance, alignment with values, and maintaining individual, personal & team wellbeing.
- Develop and implement planning processes and performance management tools to ensure effective delivery of goals.
- Develop, drive and maintain the data gathering and analysis for the Westway Trust, that enables the Social Impact Framework and to play a key role in the organisation’s progress towards creating a strong narrative in respect of achievement.
- Attend People Committee Meetings and the Board as requested, and contribute to the preparation of meeting papers as necessary in line with agenda requirements.
- Provide upward reporting and insight to the CEO including written briefings, performance dashboards, and recommendations.
- Attend internal and external meetings, including those that require representing the Trust publicly, in line with agreed strategies and perspectives.
- Monitor, update and ensure compliance with organisational policies and legal requirements (e.g. safeguarding, employment, health & safety, data protection) to build a positive work culture.
- Champion collaboration and integration across departments, ensuring consistent implementation of work priorities that align with community needs and objectives.
- Support a values-based culture that centres equity, sustainability, openness, courage, and integrity.
- Contribute to organisational development and support the process of communicating and managing change effectively at the Trust in line with agreed policies and frameworks.
Essential Experience, Skills and Attributes:
- Minimum 5 years’ senior leadership or operational management experience in a multi-disciplinary organisation, ideally within a community, charitable, social enterprise or values-led setting.
- Proven ability to lead, guide and motivate diverse teams and to support the professional growth of those who report to you as a line manager.
- Demonstrable experience of good practice approaches to conflict resolution, working in collaboration with others and encouraging honesty, transparency and open ways of working across teams that benefit the organisation’s effectiveness and efficiency.
- Excellent planning, organisation and performance management skills.
- Excellent writing and reporting skills, including the ability to summarise complex data and issues for decision-makers.
- Experience in researching, developing and managing departmental budgets.
- Ability to analyse information, and formulate practical and reasoned operational plans that can be easily understood and monitored.
- Strong interpersonal and emotional intelligence skills – able to offer both moral and professional support to teams.
- Experience of supporting organisational change, transition, or transformation programmes.
- Experience of embedding inclusive and equitable practices across teams.
- Demonstrable alignment with the Trust’s values and commitment to anti-racism and community power.
Desirable Experience, Skills and Attributes:
- Previous experience overseeing HR or education/community programmes is highly desirable.
- Familiarity with communications/marketing functions is a plus but not essential.
- Degree-level education together with a recognised professional qualification in any of the fields this role covers – or equivalent lived/professional experience – is highly desirable.
The application deadline is 5 pm on Sunday, 27 September, when applications will be reviewed and shortlisted for interview. However, we reserve the right to close the application early. An early application is strongly recommended.
We exist to work together with the local community to enable North Kensington to thrive.



The client requests no contact from agencies or media sales.
About Reprieve
Reprieve is a leading international human rights organisation working to end the death penalty and abuses committed under the banner of national security. Founded in 1999, our mission remains critically relevant as governments worldwide increasingly adopt authoritarian tactics, expanding executive power at the expense of civil liberties.
You can best judge a society by how it treats prisoners, criminal defendants, and the far-flung targets of an ever-changing counter-terror policy. To us, the rule of law means little if we selectively apply it to people we agree with. It is for all of us. Liberty is always eroded at the margins.
Reprieve’s staff is made up of courageous and committed human rights defenders. We provide vital legal and investigative support to those facing execution and victims of rendition, torture, arbitrary detention, extrajudicial killing, and citizenship stripping. Our work spans multiple jurisdictions, challenging states' most egregious human rights violations through strategic litigation, investigations, and advocacy.
We support cases in courts worldwide while building the legal and political momentum necessary to consign these practices to history.
Based in London with Fellows and partners globally, Reprieve operates at the intersection of law, policy, and human rights, working alongside governments, senior legal practitioners, and civil society to advance systemic change.
We collaborate closely with our independent partner organization Reprieve US.
About the Role
The Head of Operations will oversee the day-to-day running of the global operations of Reprieve UK, Reprieve US, and our work around the globe. They will have broad responsibility for HR operations, office and facilities management, IT and systems, compliance, data protection, security risk management and operational support across Reprieve’s international operations
This role is critical to supporting a high performing group of staff, fellows, consultants, and partner organisations working together to provide the highest possible standard of service to Reprieve clients, their families and communities. The successful postholder will be committed to Reprieve’s mission of ending the use of the death penalty and extreme human rights abuses carried out in the name of “national security”, as well as to building and maintaining happy and healthy teams.
The successful postholder will support the Senior Management Team (who hold delegated responsibility) to ensure the smooth running of the organisation, including maintaining compliance with key statutory and regulatory requirements at all times. The Head of Operations will have a central role in ensuring that good practice, wellbeing, and compliance work hand in hand with one another, and is embedded within the ethos of the organisation for the benefit of our clients and Reprieve’s mission.
The Head of Operations will supervise the work of the Operations Team and will report to a member of the Senior Management Team.
Terms
This is a full-time position on a permanent contract. The annual salary is £61,003 full-time per annum, less any required deductions for income tax and national insurance.
This role is based in Reprieve’s London office. Reprieve operates a hybrid working model and we require staff to work 40% per week from the London office and the rest of the week from home. You will also be available outside of office hours in the event of an emergency and when required as part of the security risk management framework (for example to monitor extreme risk trips). Applicants must have current right to work in the UK, which will be checked prior to interview.
Reprieve is proud to have an open and transparent pay structure, governed by a 3:1 pay ratio between the highest-paid member of staff and the lowest-paid member of staff. We are a flexible employer and offer a range of non-financial benefits to employees. We welcome applications from a range of backgrounds
How to Apply
Please download the application form and job description from our website. Completed application forms should then be uploaded via the form on our website by the deadline of 23:59 BST on 20 September 2026.
Please note that cover letters, CVs and other documents cannot be considered for this role and should not be submitted.
We are investigators, lawyers and campaigners fighting for justice. We defend people who are facing human rights abuses.
The client requests no contact from agencies or media sales.
Help build the operational backbone of a multi-award winning charity that's ready to grow further, with a clear path to becoming our COO.
For seven years, one exceptional leader has held impact, organisational development and much of YUAF's operations, building the processes, funder relationships and team support that became part of the spine of how we grew. As they move on, we're not just replacing them. We're rethinking and widening the role.
This post exists to hold the organisation steady and take operational responsibility off the Chief Executive's plate, freeing her to focus on strategy, key donors and the funding pipeline.
What you'll hold
You'll report to the Chief Executive and sit on the Senior Management Team, owning income generation, impact and evidence, business planning, governance, performance management and the systems underneath them all. You'll line-manage four people: the Pathways Lead, Marketing Lead, Project Manager and Futures Lead.
Where the role is going
From month seven, this role is intended to move to full time with deeper ownership of income and strategy. As YUAF grows, and subject to income generation, we want this post to develop into our Chief Operating Officer role. We'd rather appoint someone who outgrows this description than someone who fits it exactly.
How you'll start
The first six months are a settling period at 30 hours per week. You'll learn how the organisation actually works, get embedded in the culture, and understand the programmes by spending real time with young people and the people who deliver them.
You'll build relationships across the team, with funders and with partners, and by month three, we want people to naturally come to you as a trusted point of contact.
We also want you to look at YUAF with fresh eyes. Where are the gaps? What's held together by one person's memory alone? Where does delivery quality drop, and why? What would make life easier for the staff doing the hardest work? Bring us both the diagnosis and the solutions.
The timing is on your side: November to February is our quietest season, when the Studio Bus is largely off the road. Delivery picks up again in March 2027, so the role builds in stages rather than coming to you all at once.
How to apply
In addition to providing your CV and cover letter, it is a requirement of the application process that you complete our Head of Operations Questionnaire. A link for this can be found on the attached job description.
Note
We recognise that AI is a useful tool, however, we will be assessing applications, cover letters and running through AI to ensure that it was written by yourself as part of our shortlisting process. So please take the time to write your own application, this is a serious role that requires critical and independent thinking.
The application includes 6 written questions of up to 300 words each. Allow approximately one hour.
Please see the link for the questionnaire: https://forms.gle/rLw6wYLTxpoHy58g7
YUAF's mission is to empower the lives of young people by strengthening well-being and building opportunities, through creativity and culture.


The client requests no contact from agencies or media sales.
The Talent Set is delighted to be partnering with Mencap to recruit a new Head of Fundraising Strategy & Operations. This is a rare opportunity to join one of the UK's leading disability charities at a pivotal moment of investment and renewed ambition.
Head of Fundraising Strategy & Operations
Salary: £65,000 - £70,000 dependent on experience
Location: Hybrid (London HQ)
Mencap is seeking an exceptional fundraising operations and strategy leader to join the organisation as Head of Fundraising Strategy & Operations. This is a newly created and highly influential role at the centre of Mencap's fundraising transformation journey. Reporting directly to the Executive Director, Fundraising, the successful candidate will act as a key strategic partner, helping to build the systems, processes, insight and infrastructure required to support sustainable fundraising growth.
This role will shape the future of fundraising strategy and operations at Mencap. Working across a directorate with clear ambition for growth, you will lead the planning, performance, insight, systems and case for support activity that helps their fundraising teams work with clarity, consistency and confidence.
Mencap’s fundraising teams need strong foundations to build trusted relationships, grow income and deliver lasting impact for people with a learning disability and their families. You will work closely with senior fundraising leaders and colleagues across Mencap to turn the ambition of Mencap 2030 into joined-up plans, strengthen reporting and forecasting, and improve how data, systems and evidence are used to support decision making.
We are looking for a confident fundraising strategy and operations leader who combines strategic thinking with strong planning, reporting, systems and stakeholder management experience. You will be able to bring structure to complex work, improve ways of working and support sustainable fundraising growth across the directorate.
You will directly lead key roles across fundraising operations, case for support, stewardship and strategy, creating the leadership, confidence, systems and ways of working needed for fundraising strategy and operations to support growth. This role is for someone who can connect strategy with delivery, build the conditions for teams to succeed and help the directorate scale income and deliver lasting impact.
Over the last year Mencap has made significant investment in fundraising capability, including the implementation of Salesforce. As the organisation enters the next phase of its development, the focus is shifting from implementation towards optimisation, embedding best practice, building capability and creating a more strategic, data-led fundraising culture. This role will be instrumental in helping Mencap realise the full value of that investment.
This is not a traditional fundraising role. Rather than leading frontline income generation, the Head of Fundraising Strategy & Operations will be responsible for building the engine that enables fundraising success. You will identify risks, strengthen processes, improve ways of working and create the conditions that allow fundraising teams to perform at their best.
This is a highly collaborative leadership role requiring strong relationship-building skills, excellent project management capability and the ability to influence across organisational boundaries. The successful candidate will act as a trusted advisor to the Executive Director, helping to drive continuous improvement across the fundraising function and supporting the wider transformation agenda.
Potential Early Objectives / Success Measures
- Develop and embed a clear fundraising planning cycle aligned to Mencap 2030.
- Establish reliable operational reporting, forecasting, budget oversight and KPI routines across the Fundraising Directorate.
- Strengthen use of data, insight and Salesforce to support decision-making, performance management and continuous improvement.
- Review fundraising systems, data and compliance practices, including GDPR, Gift Aid and Fundraising Regulator requirements.
- Develop a clear case for support and stewardship approach that can be used consistently across fundraising activity.
- Build capability, confidence and clear accountabilities across fundraising operations, case for support, stewardship and strategy roles.
The successful candidate will be able to demonstrate:
- Significant experience leading fundraising operations, strategy, planning, insight or performance functions.
- Strong understanding of fundraising processes, systems and best practice across multiple income streams.
- Experience managing CRM platforms and driving organisational adoption of data and technology solutions.
- Excellent project management skills, with the ability to balance multiple priorities and deliver complex initiatives.
- Experience developing performance frameworks, reporting systems, KPIs and management information.
- Strong analytical capabilities, with the ability to translate data into actionable insight and strategic recommendations.
- Experience building operational infrastructure and supporting fundraising growth or transformation programmes.
- Outstanding stakeholder management skills, with the ability to influence and collaborate across departments and seniority levels.
- Proven people leadership experience, with a track record of developing capability and building high-performing teams.
- A strategic mindset combined with strong operational delivery skills and attention to detail.
- A commitment to continuous improvement, innovation and fundraising excellence.
Above all, we are looking for a collaborative and solutions-focused leader who is passionate about fundraising excellence. This is a unique opportunity to help shape the future of fundraising at Mencap by building the systems, insight and operational foundations that will support long-term sustainable growth and enable greater impact for people with a learning disability and their families.
How to Apply
The deadline for applications is Friday 2nd October with 1st stage interviews to take place w/c 12th October. To apply, please submit your CV demonstrating your suitability for this role via our website using the apply now button.
If you have any initial questions before applying, please get in touch. We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set is committed to creating an inclusive workplace and welcomes applications from all backgrounds. We actively encourage applications from people with diverse experiences and are happy to discuss any reasonable adjustments required throughout the recruitment process.
Empower individuals with learning disabilities and autism to reach their full potential and lead the lives they choose.
Head of Organisational Strategy and Operations (known internally as Infrastructure Lead) is a senior strategic leadership role within Healing Justice Ldn, working closely alongside the Executive Director to help shape and steward the organisational infrastructure, systems, and coordination practices needed for HJL’ s next phase of development.
The role exists to strengthen the connective infrastructure that enables HJL’ s organisational arms to operate autonomously while remaining aligned, collaborative, sustainable, and responsive within rapidly changing political, social, and movement landscapes.
Rather than focusing primarily on operational administration or hierarchical management, the role centres on developing values-aligned systems, organisational practices, and ways of working that support collective care, adaptability, organisational health, and long-term sustainability. Working across programmes, research, narrative strategy, operations, and leadership, the post holder will support communication, coordination, learning, and organisational coherence across the organisation while strengthening distributed leadership.
This role would suit someone who has previously held senior leadership responsibility across multiple organisational areas within a values-led, justice-oriented, community-based, or movement environment. As a newly created role within an evolving organisational structure, the responsibilities, focus, and ways of working within the role may continue to develop over time in response to organisational learning, growth, and changing needs.
Responsibilities
Organisational stewardship & coordination
- Shape and steward HJL’ s organisational infrastructure, systems, and long-term sustainability alongside the Executive Director and wider leadership.
- Support strategic coherence, communication, and coordination across HJL’ s organisational arms, including programmes, research, narrative strategy, operations, and infrastructure.
- Develop organisational systems, structures, and practices that support autonomy, collaboration, accountability, adaptability, and collective wellbeing.
- Support organisational decision-making, governance, and ways of working that reflect HJL’ s commitments to disability justice, racial justice, accessibility, collective care, and community accountability.
- Help strengthen organisational resilience and responsiveness within changing political, social, funding, and movement conditions.
Infrastructure & organisational development
- Lead the development and stewardship of values-aligned organisational systems, policies, and internal processes.
- Build and strengthen the connective infrastructure that supports collaboration, shared learning, and coordination across different organisational areas.
- Support organisational learning, reflection, adaptation, and knowledge sharing processes across teams and leadership.
- Help create structures and organisational cultures that support sustainable collaboration, leadership development, conflict navigation, and organisational wellbeing.
- Work collaboratively with advisors, external partners, and leadership to support organisational sustainability and adaptive development.
Organisational sustainability & external relationships (Operational sustainability)
- Work alongside the Executive Director and external finance partners to support organisational sustainability, financial planning, and resource stewardship.
- Contribute to fundraising strategy, partnership development, and relationship-building with funders, collaborators, and aligned organisations.
- Support infrastructure connected to organisational growth, partnerships, and long-term sustainability.
- Build and maintain strong relationships across HJL s wider ecosystem of collaborators, movement partners, advisors, and aligned organisations.
Organisational health, risk and resilience (Risk, Resilience & Infrastructure)
- Identify, map and respond to organisational vulnerabilities, operational challenges and external pressures affecting HJL’ s work and sustainability.
- Support systems and practices related to safeguarding, accountability, evaluation, organisational learning, and collective wellbeing.
- Support the organisation to navigate complexity, uncertainty, conflict, and change in ways that remain adaptive, relational, and values-aligned.
Person specification
Experience & Capabilities
We recognise that people develop leadership experience through many different pathways and do not expect applicants to meet every area listed below.
We are particularly interested in people who bring systems thinking, organisational leadership experience, and experience working within complex, values-led environments.
You may bring:
- Significant experience working within community-based, justice-oriented, movement, or values-led organisations.
- Experience holding strategic responsibility across multiple organisational areas such as organisational development, governance, operations, partnerships, sustainability, fundraising, or people management.
- Experience developing or evolving organisational systems, structures, policies, or ways of working within changing or complex environments.
- Experience supporting organisational growth, transition, resilience, or change.
- Experience building collaborative relationships with funders, partners, advisors, communities, or wider movement ecosystems.
- Systems thinking, facilitation, coordination, and relationship-building skills.
- Ability to navigate complexity, ambiguity, conflict, and organisational change with emotional maturity and relational awareness.
- Ability to support collaboration and coherence across multiple teams, work streams, or organisational areas without relying on hierarchical management approaches.
- Understanding of equity-centred, accessibility-informed, trauma-informed, and relational approaches to organisational development and leadership.
- Commitment to collective care, disability justice, racial justice, and community accountability.
Benefits
- 4% Pension contribution
- Individual professional development budget
- Enhanced annual leave provisions beyond the statutory minimum including a summer and winter break
- Staff training on somatics, trauma and resilience
- Free office refreshments
- Season ticket loan
- Enhanced parental leave pay
Introductory / Q&A Webinar
Interested in learning more about the role and our organisation? Join us for a one-hour webinar hosted by our Executive Director, Farzana Khan. We'll share insights into the role, our work and what you can expect from joining the organisation. There will also be an opportunity to ask questions during a live Q&A.
The webinar will take place at 5pm on Tuesday 15 September 2026 (click apply link for details on how to join the webinar).
Recruitment Timeline
- Applications Open: Wednesday 9th September 2026
- Introductory / Q&A Webinar: 15th September 2026 at 5pm BST
- Applications Close: Monday 21st September 2026 at 3pm BST
- 1st stage virtual interview: w/c 5th October 2026
- 2nd stage in person interview and task: w/c 12th October 2026
- Appointment made by Monday 19th October 2026
About Healing Justice Ldn
Healing Justice Ldn (HJL) is a community-led organisation working at the intersections of health justice, collective care, healing, and systems change. Rooted in disability justice, transformative practice, and liberation work, HJL develops community-led approaches to wellbeing that address the structural impacts of racism, ableism, state violence, and inequality.
Through research, training, political education, movement support, and healing practice, HJL works to build the infrastructures, relationships, and capacities needed for long-term collective resilience and liberation. The organisation supports communities, organisers, practitioners, and movements to develop sustainable approaches to health, care, and social transformation.
HJL operates through an evolving organisational model centred around autonomy, connection, collaboration, and collective stewardship. Different organisational “ arms ” hold distinct areas of practice while remaining connected through shared values, coordination structures, and relational infrastructure.
As HJL enters a new phase of organisational development, there is an increasing need for organisational infrastructure, systems, governance, and connective coordination that can support sustainable growth while remaining responsive and accountable within rapidly changing political, social, and movement landscapes.
Build Up aims to build the power of young people to shape where they live and to change who can make decisions about London. We are recruiting a Head of Income Generation to shape and lead an ambitious fundraising vision to grow our impact across London.
The Role
This is an exciting new position in our team, created to help build our case for investment, tell our story and harness the support of new audiences. You will develop and deliver a 3-year fundraising strategy that unlocks new opportunities, diversifies income and builds lasting funder relationships. With consultancy support on communications and evaluation, you’ll have the tools to make a powerful case for our work.
Candidates are welcome to discuss the role with our Director before applying - contact details are in the job description.
Who You Are
You’ll have a proven track record in leading fundraising strategy, securing charitable investment and writing successful grants. Alongside trusts and foundations, you’ll bring experience across other income streams (like corporates or major donors). You’ll balance strategy with delivery, thrive under pressure, and be excited by funding young people’s ideas. Our approach is innovative and we are looking for someone that can create clear, inspiring narratives that unlock new opportunities.
About Build Up
Build Up works to build the power of young people to shape where they live, and to change who can make decisions about London. Regeneration leaves young people behind. We support young people to take action by advocating for, designing and building local spaces to meet their needs.
Our approach is unique – and it works. Young people gain skills, leadership and power over decisions that affect them, while local communities benefit from genuinely inclusive spaces designed by and for local residents.
Why Join Us
At Build Up your work has a visible, lasting and personal impact - your ideas will genuinely shape our development. We’re a small, collaborative and passionate team with a flexible approach to work - we welcome proposals for non standard work patterns.
Key Details
This role is available on a 4 OR 5 day a week contract, subject to candidate preference.
Salary: £50,000 - 54,000 (pro rata) + 8% employer pension contribution
Full / part-time: 4 days (30 hrs) or 5 days (37.5 hrs) per week
Holiday: 32 days plus public holidays (pro rata)
Work pattern: Flexible
Location: Hybrid – at least 1 day per week in our Elephant & Castle office
Contract: Permanent
To Apply
For more information and to apply, please see the job description.
Applications close Sunday 20th September 2026. We will be reviewing applications on a rolling basis from Monday 14th September, so we encourage applicants to apply as early as possible.
#Fundraising #FundraisingManager #HeadOfFundraising #FundraisingLead #FundraisingDirector #DirectorOfFundraising #Fundraiser #YouthFundraising #GrantFundraising #UnrestrictedFundraising #FundraisingStrategy
Build Up runs practical construction projects across London, supporting young people aged 10-23 years old to shape their local area.



The client requests no contact from agencies or media sales.
Brief role description:
The Head of International Growth is a new strategic leadership role that will enable parkrun to unlock dynamic, sustainable growth across some of key geographies — currently Europe, Africa, and America, though these may evolve over time. Reporting to the CEO and working closely with the Global Heads of Commercial, Legal and Governance and Event Delivery and Volunteering, the successful candidate will lead the development and execution of parkrun’s international growth strategy. They will support country managers and regional teams to build scalable, values-led operations that drive participation, social impact, and revenue, while ensuring alignment with parkrun’s global purpose and compliance standards. The role will also oversee market analysis, prioritisation, and partnership development, with accountability for growth KPIs, budget oversight, and cross-functional collaboration to deliver measurable impact across existing and new countries.
This role will:
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Work with country and regional managers to build parkrun’s international strategy, identifying opportunities to grow parkrun both within our existing footprint and also into new countries.
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Develop parkrun’s strategic connectivity and brand awareness in key countries, building advocacy for our vision and purpose.
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Enable sustainable commercial growth by building and delivering revenue strategies tailored to the regional opportunities and overseeing budgets
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Provide inspirational leadership to Country and Regional Managers and advocate for their needs to the Global leadership team.
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Be an expert at strong relationship building including via virtual channels and be prepared to work flexibly to manage a broad geographic remit. This will include some travel but much of the work will need to be conducted virtually.
About parkrun
parkrun is a health and wellbeing charity and our vision is to create a healthier and happier planet.
Since our conception in 2004, parkrun has evolved into a global social movement with a vibrant and inclusive community at its core. Our mission is to transform lives by empowering people to be active, together, outdoors in their local community. Each and every weekend, we deliver free, weekly timed events that people of all ages and backgrounds can join in. By tackling barriers to participation, we encourage communities to come together and embrace regular physical activity.
In 2026 we celebrated our 1 millionth event and regularly have 500,000 people participating in parkrun each weekend. parkrun spans over 3000 locations in 23 countries with more than 12 million people registered, and counting.
And we have really only just begun.
Main responsibilities:
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Strategic Influence & Stature: Drive the overall presence, reputation, and stature of parkrun across North America, Europe and Africa. Champion Parkrun's mission to break down barriers to physical activity, establishing the brand as a recognised and respected leader in community health and wellbeing.
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Strategic Partnerships & Coalitions: Cultivate and secure strategic relationships across commercial, governmental and participation based stakeholders, creating a network of advocates for parkrun’s vision and ambition aligned to strategic aims.
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Revenue Generation & Sustainability: Working with the Global Commercial team, design and execute commercial revenue strategies tailored to North America, Europe and Africa. Identify, negotiate, and secure sustainable funding streams, corporate sponsorships, and grants and foundations which ensure regional financial self-sustainability and fund future international expansion.
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Participation Growth: Support local teams to hit country participation growth targets and explore approaches to accelerate growth, using data‑driven decision‑making and insight generation to evaluate performance and continuously refine growth approaches across all regions, working closely with the Head of Event Delivery.
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SLT Advocacy & Cross-Functional Alignment: Act as the strategic voice for international growth to the Senior Leadership Team (SLT). Make compelling cases for support for central resource allocation (e.g., technology, communications, operational support) to enable regional success.
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People Leadership & Staff Performance: Line manage, mentor, and hold Country Managers and Regional Managers accountable across target countries. Foster a culture of high performance, professional growth, and strategic and values alignment across remote international teams.
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Budget Ownership & Governance: Oversee regional financial health, budget creation, and resource allocation in collaboration with global finance. Maintain strict governance and multi-jurisdictional legal and regulatory compliance across all operating countries within the portfolio.
Desirable experience requirements:
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Executive Presence: Skilled at developing a clear strategy and advocating for its successful implementation to country boards, Global colleagues and key external stakeholders.
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Senior Strategic & Commercial Leadership: Proven track record of expanding organisational footprints, stature, and/or brand influence across complex international regions (ideally within Europe, North America and/or Africa).
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High-Level Relationship Management: Extensive experience building strategic, peer-level partnerships with corporate executives, government bodies, media or national sporting organisations.
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Securing Commercial Revenue: Demonstrated success in personally identifying, structuring, and closing revenue-generating partnerships.
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Senior Line Management: Substantial experience in direct line management, creating a cohesive team in spite of being geographically dispersed.
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Financial & Budgetary Oversight: Proven expertise in managing multi-currency operational budgets, resource allocation, and long-term financial sustainability models.
Most relevant skills:
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Strategic Influence & Diplomacy: Outstanding capability to negotiate, persuade, and build high-level alliances across commercial, government, and sport / mass participation sectors.
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Commercial Strategy & Deal Making: Sharp business acumen to turn brand presence into long-term commercial, sponsorship, and grant funding revenue streams.
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Executive Advocacy & Communication: Exceptional presentation and storytelling skills, able to articulate regional priorities persuasively to SLT / Board and to external partners.
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People & Performance Leadership: Strong coaching and management skills to motivate regional leads, set clear targets, and elevate staff performance.
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Financial Management & Accountability: Rigorous budget oversight, forecasting capability, and financial discipline.
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Cultural Intelligence & Flexibility: Deep cultural awareness and adaptability to navigate political environments and diverse operating landscapes across different geographies.
Please contact Elizabeth Duggan, Global CEO, if you would like to find out more about the role.
parkrun Limited is the company responsible for delivering parkrun in the UK.



The client requests no contact from agencies or media sales.
Head of Commercial
Reference: AUG20260202
Location: Flexible in UK
Hours: Full-Time, 37.5 hours per week
Contract: Permanent
Salary: £72,605.00 - £77,517.00 Per Annum
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave
Reporting to the Executive Board Director for Income, Technology and Communications The Head of Commercial is a strategically important senior leadership role responsible for shaping the RSPB's commercial future and maximising the contribution commercial activity makes to the organisation's income, strategic ambitions and long-term success.
Leading a diverse, multi-channel portfolio spanning Retail, E-commerce, Licensing, Wholesale and Food & Beverage, together with the critical enabling functions of Buying & Merchandising and Fulfilment, you will bring these areas together to deliver sustainable income, exceptional customer experiences, and long-term organisational value.
As a senior commercial leader with significant proven successful experience, you will set and drive the commercial strategy, identifying new opportunities for growth, innovation and partnership while ensuring the RSPB continues to evolve and thrive in a changing market.
You will harness customer insight, expertise and market understanding to strengthen income streams, expand audience reach and maximise the value of the RSPB brand.
Working across the organisation and influencing at senior level, you will ensure customer needs are at the heart of commercial decision-making. By connecting commercial opportunity with strategic ambition, you will drive sustainable growth, strengthen supporter engagement, and deliver outstanding results.
This is a unique opportunity to combine senior strategic commercial leadership with purpose, translating commercial success into meaningful organisational impact.
Essential skills, knowledge and experience:
- Experience leading a commercial, retail, ecommerce, trading or other income-generating function at a senior level, with responsibility for strategic direction and performance
- Experience managing multi-million-pound income and expenditure budgets, including forecasting, commercial performance analysis and investment decision-making.
- Experience developing and delivering commercial strategies, using commercial and financial insight to identify opportunities and make decisions that drive growth, profitability and sustainable income.
- Experience working across complex organisations or partnerships, building relationships and influencing senior stakeholders without relying on direct authority.
- Experience presenting complex performance, governance or strategic information to senior decision-makers, such as Boards, Trustees or Executive-level stakeholders.
- Experience negotiating and managing commercial partnerships and contracts, including identifying and managing associated commercial risks.
- Knowledge of retail, ecommerce and a range of other commercial or trading models, such as licensing, wholesale or food and beverage, and how these contribute to customer growth, experience and income generation
- Experience using customer or audience insight to inform commercial decisions, improve customer experience and support audience or supporter growth.
- Experience leading organisational change and improvement, introducing new approaches and delivering agreed strategic outcomes.
- Experience leading and developing multidisciplinary teams to deliver agreed objectives, including supporting individual and team performance and development
- Able to communicate complex commercial and financial information clearly and use evidence to influence senior stakeholders, support decision-making and build effective partnerships.
Additional Information
This is a Permanent Full-Time role for 37.5 hours per week.
Closing date: 23:59, Tuesday, 6th October 2026
We are looking to conduct first interviews for this position on 4th and 5th November.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
The RSPB is a licenced sponsor. this role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
In order to apply you will be required to upload a CV and complete an application form where you will have the opportunity to explain how you meet the set criteria above.
Contact us to discuss any additional support you may need to complete your application or if you require any reasonable adjustment.
No agencies please.
The RSPB brings people together – people like you – to protect the things that matter to us all.

Harris Hill is delighted to be working on behalf of National Parks Partnerships (NPP) to recruit a People Manager. NPP is a small and entrepreneurial organisation that identifies, secures and manages commercial and strategic partnerships for the UK’s 15 National Parks, helping to grow their impact, resources and influence while supporting action on the climate and biodiversity crises. As NPP continues to grow, this is an exciting opportunity to take ownership of its people function and play a key role in supporting the organisation’s development.
The role is offered on a salary of £40,135 FTE (non-negotiable) and is available on a full-time basis, with the possibility of working four days per week. This is a one-year fixed-term contract, with the possibility of extension, and is fully remote, with occasional UK travel required.
Sitting within the Operations team and reporting to the Head of Operations, the People Manager will lead NPP’s day-to-day HR function as a largely standalone HR professional. You will develop and implement HR strategies, policies and processes across the employee lifecycle, providing trusted advice to the CEO, Head of Operations, SLT and line managers. You will lead recruitment activity, support managers with performance, probation and employee relations processes, oversee annual leave and absence, payroll administration and pay awards, and ensure NPP continues to meet its employment, health and safety and data protection obligations. You will also play an important role in developing organisational culture, embedding NPP’s Manifesto, competency framework and behaviours, and ensuring equality, diversity and inclusion remain central to its people practices. Alongside the core HR remit, you will support the wider Operations team with external agencies, suppliers and procurement activity, including maintaining supplier relationships, supporting purchasing processes and ensuring compliance with relevant procurement requirements.
We are looking for an experienced People & Culture professional with a strong track record of developing and implementing HR policies and strategies, managing HR projects, and supporting organisational change, as well as experience leading recruitment processes from job design through to shortlisting and interviewing. You will be a clear thinker, confident decision-maker and excellent communicator who can build strong relationships across an organisation and with external partners. Experience of payroll, EDI, health and safety, procurement or working within a purpose-led organisation or public authority would be advantageous.
To apply, please submit your up-to-date CV by 27 September at 23:59. Shortlisted candidates will be asked to submit a tailored cover letter after reviewing the full job description.
Please note that only applicants with an unrestricted right to work in the UK will be considered for this position.
Please note, only successful applicants will be contacted with further information.
As a leading charity recruitment specialist and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.