Home support manager jobs

Multiple Schools across Telford and Wrekin.

Are you a proactive, collaborative and compassionate individual with a proven record of working with children and young people affected by criminal exploitation, gang involvement, county lines, grooming, or serious youth violence?  Do you have experience of working within a multi-agency safeguarding environment, collaborating effectively with services such as social care, youth justice, police, education, and community organisations?

If so, St Giles is looking for a Specialist Mentor to form part of a newly established team to support Children and Young People (CYP) under 18 at risk of or experiencing significant harm, including involvement in criminality, the justice system, gang affiliation, exploitation, and grooming in partnership with the Children’s Services Child Abused Through Exploitation (CATE) Team

About St Giles Trust

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About this key role

Our successful candidate will provide 1:1 mentoring sessions within schools, creating safe, confidential, and supportive spaces to 36 young people annually who are affected by criminality, exploitation, gang involvement, or the justice system, improving their safety, wellbeing, and life outcomes. You will be expected to build positive relationships with CYP and their families and work directly with them to promote positive change, build resilience, reduce risks, and prevent continued significant harm, plus work collaboratively with the Children’s Services CATE Team, Community Safety, Youth Justice, Police, and other stakeholders.

We will also count on you to support the development of professional knowledge within the CATE team and wider network on criminal exploitation and to produce risk management plans based on assessments, while promoting inter-agency collaboration in the assessment and planning process, and including appropriate agencies in the delivery of the service.

What we are looking for:

• Experience of conducting risk assessments and developing intervention/support plans, with a clear understanding of safeguarding frameworks and thresholds
• Experience delivering community-based outreach, including working in non-traditional settings and building relationships with local stakeholders
• Knowledge of child criminal exploitation, county lines, gang involvement, and grooming
• Knowledge of trauma-informed practice and its application when working with vulnerable or high-risk young people
• An understanding of risk assessment and risk management processes in relation to exploitation and serious youth violence
• Excellent interpersonal, relationship-building and communication skills, verbal and written
• A flexible, collaborative and professional approach to your work

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, access to clinical supervision, season ticket loan and much more.

We are an equity and inclusion-confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi-heritage) and those who identify as disabled, neuroexpansive, or neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

Please note St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

An enhanced Children’s Barred List DBS check is required for this role.

PERSON SPECIFICATION In your application form, please provide a written statement (maximum 1,000 words) showing how you meet the criteria outlined in the Person specification. 

Closing date: 5 May 2026 at 9 a.m. Interviews: 11 May 2026 in Coventry.

Hours: 37.5 hours per week (excluding breaks)

Days: To be worked over 5 days, Monday to Friday, with core hours between 8am – 6pm

Contract: Initial 12 months fixed-term contract (with option to extend), subject to the successful completion of a 6-month probationary period

Responsible to: Senior Strategic Lead (People and Place)

Place of work: Salford CVS’ offices in Eccles, Salford, M30 0FN

We are seeking to recruit to a brand-new post and are looking for an experienced and strategically minded person to strengthen Salford CVS’s strategic VCSE leadership role within Salford.

Main purposes of the post

To provide strategic leadership for Salford CVS’s place-based work, ensuring the VCSE sector is influential, represented and embedded within key strategic partnerships, boards and system-wide initiatives across Salford. The postholder will work closely with the Senior Strategic Lead for People and Place to shape strategic agendas, strengthen cross-sector relationships and ensure VCSE voices help influence the city’s long-term plans relating to Pride in Place, regeneration, housing, social value, climate action, culture, and wider place-based priorities.

For more information, please download the full Job Pack.

How to apply

Please download and complete our application form via the ‘Apply’ button.

Closing date: Noon on Wednesday 13th May 2026.

Interview date: Thursday 21st May 2026 at Salford CVS offices in Eccles.

Key information

Location: Manchester, Bristol, Newcastle, Nottingham, or London

Hours: 37.5 hours per week (full time)

Start date: ASAP (we are happy to work with notice periods)

Duration: Permanent

Salary: £31,825 - £35,280 per annum if based in London, £29,175 - £32,630 per annum if based in Bristol, Nottingham, Manchester, Newcastle, plus a £312 yearly tax-free work from home allowance.

Application deadline: Friday 22nd May, 12pm

This application process will consist of 3 stages: Written application, Telephone interview and Assessment Centre (interview & written task).

Role Summary

The Exclusive Opportunities Senior Officer will be responsible for ensuring that upReach’s Exclusive Opportunities (internships and short-term work experience) programmes operate smoothly and effectively, and will report to the Exclusive Opportunities Manager. You will work alongside Programme Coordinators, Partnership Managers and Programme Managers to ensure the successful implementation of exclusive work experience and internship opportunities, which provide upReach Associates with the experiences, networks, commercial awareness and skills needed to secure top roles upon graduating.

Core Responsibilities

Please note that it is not possible for the job description to cover the exhaustive list of responsibilities of your role due to the varied nature of the role. The job description aims to provide an overview of your remit and core responsibilities.

The Core responsibilities include:

SUPPORTING THE SMOOTH RUNNING OF EXCLUSIVE OPPORTUNITIES PROGRAMMES:

• Lead the logistical and operational planning and delivery of Exclusive Opportunities, ensuring successful implementation and high-quality support for programme participants and partners.

• Develop engaging promotion of new opportunities to Associates to increase the number and diversity of applicants.

• Manage the application and allocation processes for programmes, working with members of the Programmes Team and partner contacts to ensure smooth processes are in place throughout.

• Monitor, evaluate and report on the effectiveness of the programmes, and identify/make improvements based on this.

• Act as the primary point of contact for day-to-day partnership requests, and students accessing Exclusive Opportunities, and take action to respond to any issues raised.

SUPPORTING PARTNERSHIPS AND PROGRAMMES TEAMS:

• Ensure the wider Programmes Team is kept informed of the internship and work experience programme content and timelines, and enabled to best support Associates taking part.

• Collaborate with the Sector Programme Managers to design application assessment materials (where required) and applicant support resources for Programme Coordinators, and run their own Exclusive Opportunities.

• Work with the Programmes team to encourage Associates to apply for and participate in the Exclusive Opportunities programmes.

EXCLUSIVES OPPORTUNITIES PARTNERSHIPS MANAGEMENT:

• Take ownership of a small portfolio of upReach's existing exclusive opportunities partnerships, managing day-to-day relationships with support and guidance from the Exclusives Programmes and Partnerships Manager.

• Support the Exclusives PM in managing their broader portfolio, including relationship stewardship, partner communications, and coordination of activity.

• Collaborate with Partnerships Managers to review and renew employer partners collaborating with upReach on work experience and internship programmes.

• Assist the Exclusives Programmes and Partnerships Manager in high-quality prospecting and relationship-building activity, contributing to income-generating partnerships that also deliver high-impact opportunities for Associates.

• Collaborate closely with the Exclusives Programmes and Partnerships Manager and the Marketing & Communications team to co-create high-quality content and campaigns that showcase our partnerships - including case studies and social media promotion.

• Contribute to impact reporting for the partnership portfolio by gathering data and stories that demonstrate partnership outcomes and drive continued engagement.

Skills and Experience

The ideal candidate for Exclusive Opportunities Senior Officer should display these skills:

• Excellent communication skills, both written and verbal

• Excellent organisational skills and the ability to prioritise a varied workload, manage competing demands and deliver to tight deadlines

• Strong problem-solving skills

• Self-motivation and an ability to work in a small team as well as independently

• Ability to engage and communicate confidently with stakeholders, such as beneficiaries, upReach partners and all levels of employees across the organisation.

To be successful, it is anticipated that you would have experience in:

• Communicating with a variety of stakeholders, through written and verbal communication

• Managing and prioritising a varied workload

• Some project management experience would be beneficial.

Team Culture & Benefits: 

We offer: 

• Flexible and hybrid working.

• Statutory Holiday Entitlement of 25 days and bank holidays. This increases to 2 additional days after 2.5 years and then to 3 additional days after 5 years of working with us. 

• Birthday leave and Volunteering leave

• Enhanced Parental Leave beyond statutory requirements for all team members. 

• 3% Pension Contribution, which increased to 5% after 5 years of working with us. 

• Cycle-to-work scheme.

• Monthly socials and annual wellbeing days

• Dedication to Staff Wellbeing through our Employee Assistance Programme and Mental Health First Aid Training. 

• Personal Development Budget, activated after 6 months in the role.

• The opportunity to participate in our fantastic staff networks: 

  • Disability and Inclusion Network

  • Diverse Roots Network 

  • Green Network 

  • LGBTQ+ Network

  • Mindfulness Network

  • Parents and Carers Network

  • (Im)Migrants Network 

Ready to apply?

We are committed to making our recruitment process inclusive. All applications will be blind screened, and our job packs are available in Braille, large text or another format upon request. We can provide reasonable adjustments throughout our recruitment application process and on the job, and we'll always endeavour to be as accommodating as possible.

Applications close on Friday 22nd May at 12pm

EQUAL OPPORTUNITIES

At upReach, we are committed to being an equal opportunities employer and do not discriminate in employment matters on the basis of race, ethnicity, religion, gender, age, disability, social background or any other protected class. We celebrate and value the diverse perspectives that people from all backgrounds bring to our team. We are passionate about creating a workplace that is inclusive and reflects the diversity of communities across the UK. Diversity in the workplace creates dynamic and effective organisations and we are actively working to build a more inclusive workforce by continuously improving our recruitment, retention, and development practices. We  encourage applications from individuals from underrepresented groups, including Black, Asian and other ethnic minority backgrounds, those with disabilities , those who are care-experienced, those from low socio-economic backgrounds, and those who are LGBTQIA+.

Location: Telford

Mentored by: Teaching, Learning and Assessment Coordinator

Type of Employment: Full-time

Hours of Work: 40 hours per week

Days of work: Monday – Friday

Pay Level: £35,560

In this role, you won’t just teach Maths and English — you’ll change trajectories by becoming a trusted role model, advocate, and guide, helping young people develop the skills, resilience, and confidence they need to progress into education or training, employment, and independence.

If you are empathetic, resilient, and driven to make a real impact, this is your opportunity to transform lives and shape futures

Some of the key responsibilities include:

• Deliver Functional Skills Maths and English teaching (Entry Level 1 to Level 2).
• Plan fun and engaging lessons that consider individual learning needs and abilities.
• Provide in-class support and effective interventions by facilitating lessons that motivate and encourage young people even through difficult experiences.
• Monitor progress, engagement and achievement.
• Use data to identify learning gaps and plan targeted improvements.
• Maintain accurate records, attendance and progress tracking.
• Work closely with the Teaching, Learning and Assessment Lead to set priorities.
• Contribute to initiatives that promote inclusive and differentiated teaching.
• Support a culture of psychological safety, vulnerability-based trust and a clear purpose.

Our Benefits:

• 10 weeks paid holiday per year (during school holidays)
• Vitality Health package (with no employee excess to pay on claims)
• Royal London Pension Scheme
• Job valuations to ensure competitive salaries
• 45p per mile for any work related journeys
• Annual 2 night staff Getaway
• Christmas spending voucher
• Regular social activities
• Annual Employee Wellbeing budget
• Occupational Health Offer
• Enhanced maternity, paternity, adoption and shared parental leave policies
• Foster & Kinship Policy – time off for training
• Time of for fertility/IVF treatments & appointments
• Bespoke CDP Opportunities

What to expect from the recruitment process:

1. Application form submitted and reviewed by the panel
2. Shortlisted candidates invited to a first stage interview
3. Candidates who are successful at the first stage interview will be invited for a second stage assessment which may consist of an in tray task, scenario presentation or microteach along with time with the learners and a tour of the workplace.
4. Candidate selection – the panel will review any applications and a selection decision made
5. Recruitment Manager will make contact with applicants to let them know the outcome of their interviews

All applications must be submitted by 15th May 2026 with interviews being held the following 2 weeks. All candidates should be notified of the outcome of interviews within 3 working days. (subject to change)

For more information on this role and our organization please visit our website

Please note that we are committed to safeguarding and promoting the welfare of our learners and expect all those who work with us to share this commitment. Successful applicants will need to undertake a DBS Enhanced Clearance check (Disclosure and Barring Service) and complete a Self Disclosure.

**PLEASE NOTE: To apply for this vacancy, please ensure you firstly download a copy of our application form from the documents section below and complete it. Click the 'apply' button and fill out your personal details in the relevant sections. Once you have submitted these you will be asked if you would like to attach any documents. At this stage please submit the completed version of the application form.**

Position: Proposal Writer  

Salary: £37,500 to £41,500 per annum based on experience

Contract: Fixed term maternity cover, up to 12 months.

Reports to: Senior Advisor, Private Philanthropy

Location: Shoreditch, East London (Hybrid Model) 

Key internal relationships: Teams across Major donors, Trust & Foundations, Corporate Partnerships, Comms, UNHCR global, CEO’s office

JOB PURPOSE

UK for UNHCR (UK4U), the UN Refugee Agency's national charity partner, is looking for a Writer. We are a small but high-performing team with big ambitions.

As a team player, you will work with colleagues across Private Partnerships and Philanthropy (PPH), Communications and UNHCR global.

Passionate about the refugee cause and UNHCR’s contribution, you will have prior experience of writing for philanthropic audiences.

This role is integral to the development of the Private Partnerships and Philanthropy (PPH) programme. You will work collaboratively across the PPH team and with international colleagues drawing on a diverse range of content to develop high quality compelling assets which convey our organisational story and priority needs. These assets may be written tailored propositions, investment cases, impact reports, budgets and other creative materials.

WHO WE ARE AND WHAT WE DO  

United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.

Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.

Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.

DIVERSITY, EQUITY, INCLUSION AND BELONGING

We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.

UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach.  The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. 

We are also open to flexibility in many ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.

Role Responsibilities  

The role operates primarily as an in-house writing and strategic support function, focused on the organisation’s highest-level donors and priority audiences.

Key responsibilities include:

• Taking the lead on drafting and delivering a bi-annually Philanthropy newsletter for existing donors and selected prospects, strengthening stewardship and positioning UNHCR’s philanthropic offer.
• Supporting the cultivation and stewardship of priority relationships through the development of bespoke, high-quality and strategically aligned concept notes, proposals, cases for support, business cases, and stewardship/impact reports for Corporate partners, Major Donors, Trusts and Philanthropists.
• Producing high value external communications for philanthropists & corporate partners, including CEO comms and timely email updates sharing relevant news and insights.
• Acting as a trusted internal service, working with colleagues to shape clear, consistent, and donor-focused narratives
• Developing trusted relationships with internal stakeholders across Partnerships & Philanthropy and relevant international colleagues to ensure messaging is accurate, aligned consistent, and reflects the supporter’s motivations and interests.
• Remaining flexible and responsive to emergency situations, supporting the development of targeted materials for priority audiences as required.
• Maintaining a bank of high quality, ready-to-use fundraising and stewardship materials to enable rapid response to new opportunities, including summaries of core thematic areas and flagship initiatives.
• Working closely with Communications colleagues to help position UNHCR’s philanthropic ambitions across external channels, including digital and social platforms. This includes occasional content development, reactive writing, and updating sections of the Philanthropy and Partnerships webpage.
• Managing deadlines effectively by setting clear priorities and timelines for drafting, review, approval, and dissemination.
• Staying up to date on issues affecting displaced communities, key campaigns, international priorities, and field-based reporting to ensure credibility and relevance.
• Maintaining strong awareness of organisational priorities and key fundraising moments throughout the year to support donor progression.
• Continuously improving ways of working by reviewing and refining processes, coordination, and core materials.
• Supporting the development of additional fundraising and stewardship materials as required by the line manager.

The above list is not exhaustive, and the post holder may be required to undertake other duties appropriate to the role.

Essential Skills/Knowledge

• Research skills and an ability to digest and distil technical information from a range of sources to produce donor-friendly, compelling, persuasive, and concise copy for a range of specific target audiences.
• Attention to detail and proofreading skills and an ability to give and receive clear and constructive feedback on creative and copy.
• Ability to create content that is well-written, well-designed, and factually reliable Ability to work at speed to respond to new opportunities as they emerge and prioritise accordingly.
• Knowledge of the principles of fundraising from philanthropists and high value donors.
• A flexible approach to managing and prioritising multiple tasks.
• Experience of taking initiative to ensure open and collaborative working.
• Experience of working across a busy team and managing a busy workload.
• Passion and motivation to raise vital funds to support refugees and internally displaced people.

Personal Attributes and Experience

Essential Experience

• Experience of building effective and persuasive cases for support, collaborating with relevant internal teams
• Proven proficiency with design principles and tools (experience of Canva/Adobe suite desirable)
• Experience of developing inspiring and compelling proposals for HNWIs, corporates and/ or trusts. 
• Demonstrable experience of working constructively and collaboratively with colleagues from different teams
• Experience of delivering high quality work with minimum supervision, and the ability to be self-motivated.

Desirable Skills/Experience

• Experience of, or a passionate interest in, the charity sector and the drive to mobilise supporters to stand with refugees
• Experience of working with Trustees and Development Boards
• Experience of using technology and other digital tools to support donor stewardship
• Experience of working in a complex, multi-stakeholder environment

WHY JOIN UNITED KINGDOM FOR UNHCR?

You will be part of a high performing agile team of talented people; all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised.

What else?

Wellbeing

• 28 days’ leave per annum plus bank holidays (pro-rata).
• Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing.
• Access to 100s of perks with discounts on everyday purchases.
• Office wellness perks.
• Discount on gym memberships.
• Hybrid and Flexible Working.
• Staff socials.

Financial

• Pension scheme with an employer contribution of 8%.
• Non-contributory group life assurance scheme
• Non-contributory Income protection scheme.
• One-off contribution towards homeworking set up.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Enhanced sick pay scheme.

Development

• Comprehensive training and continuing development opportunities.
• Individual training budget.

HOW TO APPLY

If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.   

Closing date: 8th May

Interviews date: Week commencing 18th May

If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us. We will make every effort to respond to your request for assistance as soon as possible.

United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.

HR Advisor

We are seeking to appoint a HR advisor to join a small but very busy HR Team, working 37.5 hours per week.

The role will be home based but there will be a requirement to attend in person team meetings on a regular basis within the Preston area. 

Do you want to make a difference every day?  Do you want to contribute to change and improvement to a National Organisation?

Do you have resilience and adaptability and can you work effectively with a focus on customer service and care?

If yes, then we’d love to hear from you…

Position: 6698 HR Advisor

Location: Remote (with regular meetings in the Preston area)

Hours: Full time, 37.5 hours per week, Monday - Friday

Contract: Permanent

Salary: £32,375.00 per annum

Closing Date: 26th May 2026. We reserve the right to close this vacancy early, if enough suitable applications are received.

The Role

As an HR Advisor you will be the first point of contact for HR queries providing advice and guidance to managers and employees on all employment matters.

Your role will support the HR Business partners:

• Responding to initial queries providing clear and consistent practice across a variety of settings generating management reports to monitor sickness absence, performance and employee relations.
• Supporting the HR Business Partners on HR related activities relating to organisational change including TUPE and start-ups, restructuring exercises and job evaluations.

About You

You will be educated to Level 5 CIPD and have an up to date understanding and application of employment related legislation and HR practices.

You will need:

• Experience of providing advice on complex ER matters
• The ability to build excellent relationships quickly with key stakeholders and the wider business

If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply.

In Return…

Benefits include:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Organisation

This independent charity is dedicated to supporting people affected by crime and traumatic incidents in England and Wales.  They are at the heart of the organisation and the support and campaigns are informed and shaped by them and their experiences.

The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Our client is proud to celebrate diversity and create a workplace where everyone feels they belong. They are committed to being an antiracist organisation, and actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, they will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so and are also happy to make reasonable adjustments during the recruitment and selection process.

You may have experience in areas such as HR, Human Resources, Personnel, People, HR Advisor, Human Resources Advisor, Personnel Advisor, People Advisor.

Please note this role is being advertised by NFP People on behalf of our client.  #INDNFP

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Head of Evidence and Insights for a maternity cover contract. This is a great opportunity for someone looking for a move into the women’s sector or someone who has great practical and leadership experience as a manager who is ready to step up into a strategic, senior role.

Salary: £52,000 - £62,000 (paid on a pro-rata basis)

Location: Hammersmith with up to 3 days home working per week

Hours: 35 Hours per week

Contract: Start at the beginning of July for a fixed term contract for 9 months with a possibility of extension

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory DBS check. This role is also subject to Prison vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role:

This role is responsible for leading our Evidence and Insights team to ensure that we measure the effectiveness and impact of our services and communicate this to internal and external stakeholders in engaging ways. You will deliver on Advance’s strategic priorities with regards to service contracts, data, monitoring and evaluation, as well as organisational evidence to build strategy, policies and practices that focus on the organisation’s development, effectiveness and efficiencies. Working strategically with the team you will turn the data collected by Advance into actionable insights, so that we can better support the women accessing our services.

About You:

You are an experienced leader, who can set strategic direction and enable others to use evidence and learning to full effect across the organisation. You are aware of the wider ‘evidence gaps’ in the women’s sector and lead on the development and external dissemination of Advance’s impact data in order to influence policy and practice. You have the gravitas, credibility and influence to engage and galvanise your colleagues and wider sector peers and stakeholders in new ways of working, innovative data methodology and critical thinking based on evidence and insights.

How to apply:

Please submit your up to date CV along with a covering letter via our applicant tracking system

• Closing Date for Applications: 6th May 2026

• Interviews are taking place on a rolling basis

*Advance reserves the right to close the advert early, or on the appointment of a candidate.

Join our team and enjoy a range of exciting benefits designed to support your growth and wellbeing!

• A 35-hour working week

• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)

• Additional days off to celebrate International Women’s Day, and for religious observance and moving home

• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more

• Pension scheme

• Enhanced maternity/adoption provision

• Access to our Employee Assistance Programme

• Employee eye-care scheme

• Clinical supervision for front line staff and first line management roles

• Refer a Friend Scheme - £250 for each referral who passes probation

• Organisation wide away days

• One-week paid carers’ s leave

• Career development pathways

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

This role builds on work that we have been doing for decades to support and empower LGBT people who have experienced hate crime. Your work will enable LGBT people who live outside of London and in rural areas to feel supported, heard and empowered in the face of abuse and violence, and pave the way to a safer future for our community.
 
You will work directly with LGBT victims/survivors, offering them a space to talk and think through options, helping them plan what they want to do, and offering assistance in getting what they need from services. Your work will focus on needs specifically related experiences of hate crime including issues such as wellbeing, support with the criminal and civil justice process, safety and access to other services to enable survivors to cope and recover. You will be empathetic and thoughtful in your approach to understanding your clients’ needs, while remaining boundaried and mindful of self-care.
 
You will sit alongside our other advocates supporting LGBT people facing abuse or violence but be part of the Hate Crime team. You will work with mainstream services to ensure the voices and experiences of LGBT survivors are represented in order to make change for our community at a local and national level. You will also work closely with partner organisations in the CATCH partnership, our Pan-London Hate Crime service, by attending meetings and trainings and have the opportunity to take part in external work to ensure a joined-up approach among services working with LGBT people facing abuse and violence. 
 
For more information on this role please download the attached job description. 
 
Location
We will consider applicants based across the UK.

For remote applicants, this role will be home-based with occasional travel to our London office and across the UK. 

For London-based applicants, this role will be Hybrid, working from our London offices two days a week.
 
Hours
Full Time (35 hours per week)
 
Contract
Fixed-term until 31st March 2027
 
Reports to
Advocacy & Support Manager
 
Salary
London: £32,626.66 per year (Including London Weighting)
Outside of London: £28,330.41 per year
 
Closing Date 
Applications should be submitted by 10am on 12th May 2026.
Interviews will be held on 20th May 2026. 
 
REF-227 984

Welsh Language Coordinator

We have an exciting opportunity for a Welsh language Coordinator to support early years, childcare and play work practitioners with Welsh language skills.  

Position: Welsh Language Coordinator

Location: Home Based, Travel will be required to undertake this role.

Hours: Part-time, 22.5 hours per week

Salary: £27,500 - £29,000 pro rata (dependent upon experience)

Contract: Fixed term until 31st March 2027, extension possible subject to funding

Benefits: Include pro rata of 26 days paid holiday (rising to 30 days with service increments) plus 8 bank holiday, Personal Pension Scheme, Healthcare Cash Plan, Online Discount Scheme, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, Flexible working patterns

The Role

As Welsh Language Coordinator you will support early years, childcare and play work practitioners with Welsh language skills. Targets are agreed annually between the Welsh Government and charity partners. You will co-ordinate the charity’s Welsh language project, encourage Members to embark onto the online self-learning course, and provide ongoing support to practitioners on increasing their use of the Welsh language.

Main duties include supporting the wider organisation and our UK and international customers through:

• To establish and manage robust procedures and systems to support the co- ordination, delivery and monitoring of the Welsh Language project
• Identify settings and recruitment of practitioners for the delivery of training courses
• Promote the development of Welsh language skills by providing information on the online self-learning course, encouraging practitioners to sign up for the training
• Provide support to practitioners to ensure learning from the training is implemented in the workplace
• Development of resources to ensure training influences practice
• Delivery of live interaction sessions with practitioners and other partners
• Collection of data, monitoring and tracking the progress of participants
• Provide regular written reports identifying progress against targets
• Systematically gather and record sector intelligence and research
• Carry out visits within member settings in North Wales to identify settings which may want to transition to Bilingual or Welsh medium status.

About You

To be successful in the role you will need the following skills and experience:

• Effective communication skills - fluent in both English and Welsh
• Knowledge of the benefits and value of the Welsh language in the early years sector
• Experience of using a range of IT applications including Microsoft Office/ Excel
• Excellent administrative skills with attention to detail
• Able to build relationships easily and communicate at all levels, including the ability to use language and other communication skills that very young children can understand and relate to
• Enthusiasm for quality early years, childcare and play work opportunities
• Ability to meet deadlines and prioritise a busy workload
• An enthusiastic, self motivated, organised, team worker and networker
• Ability to work independently and use their own initiative
• Ability to organise and prioritise work with a minimum of supervision

In order to fulfil this role you must have the use of your own transport and the ability to travel as needed.

To apply you will be asked to submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role.

About the Organisation

The organisation is a national charity and membership association specifically for nurseries. They work in partnership with nurseries, local authorities, national government and a range of partners to develop an environment in which early learning and care can flourish.

The organisation is committed to a policy of equal opportunities and is actively opposed to discrimination in society.

You may have experience in areas such as Welsh Language Support Officer, Welsh Speaking Project Manager, Welsh Speaking LSA, Welsh Speaking Teaching Assistant, Welsh Translator, Teacher of Welsh, etc.

Are you an experienced complaints leader with the credibility and confidence to shape service standards, influence change and lead a high‑performing team in a regulated environment?

We’re looking for a Call Centre Complaints Team Leader to provide strong operational leadership across our hybrid complaints function, ensuring fair, timely and compliant resolution while championing excellent customer outcomes.

About the role

You’ll have end‑to‑end accountability for the performance, quality and continuous improvement of a large complaints team. Leading by example, you’ll embed a customer‑centred, values‑led culture where complex cases are handled with empathy, consistency and sound judgement, in line with our Complaints Policy and regulatory requirements, including Charity Commission standards.

A key part of the role is driving sustainable improvement. Using insight, root‑cause analysis and performance data, you’ll identify systemic issues, influence change across teams and implement measurable improvements that strengthen customer experience and reduce repeat complaints.

You’ll also act as a senior point of expertise for complaint handling, supporting customer‑facing teams through clear guidance, policy ownership and effective stakeholder engagement.

Key responsibilities

• Lead and develop a large hybrid complaints team, with clear accountability for KPIs, SLAs and service quality
• Act as the senior escalation point for complex, sensitive or high‑risk complaints
• Ensure consistent compliance with policy, regulatory and data‑protection requirements
• Oversee quality assurance, coaching and capability development
• Produce robust performance and regulatory reporting, using insight to drive improvement
• Build strong internal and external stakeholder relationships as a complaints subject‑matter expert

About you

You’ll bring:

• Extensive experience leading complaints or customer service teams in a regulated, high‑volume call centre environment
• Strong knowledge of complaint handling, governance and regulatory frameworks
• A confident, inclusive leadership style, with experience managing hybrid teams
• Advanced data, reporting and CRM capability, using insight to influence decisions and change
• A calm, authoritative and solution‑focused approach, particularly under pressure

If you’re motivated by service excellence, people leadership and driving meaningful organisational improvement, we’d love to hear from you.

Working arrangements

This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our Birmingham Office.

About us

Margaret Pyke Trust has been a leader in contraception and sexual health for over 50 years. We are a unique global non-governmental organisation embedded in the human health, biodiversity and climate sectors. We train healthcare professionals around the world in sexual and reproductive health. In the UK, we train clinicians in contraceptive and sexual health. Internationally, we work in partnership with other health and environmental conservation organisations, to develop projects which simultaneously improve sexual and reproductive health services, provide livelihoods and support the conservation of biodiversity. We use our unique status and expertise to change biodiversity and climate policy to support reproductive choice.

About the role

The Programme Coordinator plays a central role in ensuring the smooth running of the Trust's programme partnerships, training delivery, and organisational systems. Reporting to the Head of Programmes and working closely with other senior staff, the post holder will provide coordination, research, communications and administrative support across programmes, training and operations.

We are looking for a motivated team player with a 'can do' positive attitude to join our small team. This role provides an opportunity to gain significant experience across a breadth of responsibilities and thematic areas in international development, including sexual and reproductive health, climate change and the environment.

You can find more information in the attached Application Pack.

How to Apply

To apply for the position of Programme Coordinator, please submit your CV and a covering letter of no more than two pages of A4, detailing your relevant experience, how it matches the criteria, and why you are interested in this role. Please submit via CharityJobs.

Application deadline: 11:30pm, Sunday 17th May 2026
Interviews scheduled: 28th May, or week commencing 1 June 2026

Location: Rotherham

Mentored by: Teaching, Learning and Assessment Coordinator

Type of Employment: Full-time

Hours of Work: 40 hours per week

Days of work: Monday – Friday

Pay Level: £35,560

In this role, you won’t just teach Maths and English — you’ll change trajectories by becoming a trusted role model, advocate, and guide, helping young people develop the skills, resilience, and confidence they need to progress into education or training, employment, and independence.

If you are empathetic, resilient, and driven to make a real impact, this is your opportunity to transform lives and shape futures.

Some of the key responsibilities include:

• Deliver Functional Skills Maths and English teaching (Entry Level 1 to Level 2).
• Plan fun and engaging lessons that consider individual learning needs and abilities.
• Provide in-class support and effective interventions by facilitating lessons that motivate and encourage young people even through difficult experiences.
• Monitor progress, engagement and achievement.
• Use data to identify learning gaps and plan targeted improvements.
• Maintain accurate records, attendance and progress tracking.
• Work closely with the Teaching, Learning and Assessment Lead to set priorities.
• Contribute to initiatives that promote inclusive and differentiated teaching.
• Support a culture of psychological safety, vulnerability-based trust and a clear purpose.

Our Benefits:

• 10 weeks paid holiday per year (during school holidays)
• Vitality Health package (with no employee excess to pay on claims)
• Royal London Pension Scheme
• Job valuations to ensure competitive salaries
• 45p per mile for any work related journeys
• Annual 2 night staff Getaway
• Christmas spending voucher
• Regular social activities
• Annual Employee Wellbeing budget
• Occupational Health Offer
• Enhanced maternity, paternity, adoption and shared parental leave policies
• Foster & Kinship Policy – time off for training
• Time of for fertility/IVF treatments & appointments
• Bespoke CDP Opportunities

What to expect from the recruitment process:

1. Application form submitted and reviewed by the panel
2. Shortlisted candidates invited to a first stage interview
3. Candidates who are successful at the first stage interview will be invited for a second stage assessment which may consist of an in tray task, scenario presentation or microteach along with time with the learners and a tour of the workplace.
4. Candidate selection – the panel will review any applications and a selection decision made
5. Recruitment Manager will make contact with applicants to let them know the outcome of their interviews

All applications must be submitted by 15th May 2026 with interviews being held the following 2 weeks. All candidates should be notified of the outcome of interviews within 3 working days. (subject to change)

For more information on this role and our organization please visit our website

Please note that we are committed to safeguarding and promoting the welfare of our learners and expect all those who work with us to share this commitment. Successful applicants will need to undertake a DBS Enhanced Clearance check (Disclosure and Barring Service) and complete a Self Disclosure.

Are you a collaborative, highly organised and compassionate individual with a proven record of working successfully with socially excluded unemployed people with support needs relating to alcohol and substance use and supporting them to move into sustainable employment?  Do you have sound experience of delivering successful one-to-one and group employment activities, applying a creative approach to planning programmes, workshops and activities?

If so, St Giles is looking for a Senior Caseworker to join our Skills and Employment team, where you will provide a high-level service to people with complex needs, specifically those with history of substance misuse, developing flexible, holistic and personalised pathways towards employment for clients.

About St Giles Trust

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About this key role

Our successful candidate will work in partnership with Pier Road staff, to identify and receive appropriate referrals to the project and to oversee an ongoing caseload of clients, regularly reviewing progress and applying case management skills to provide a personalised service and meet all set objectives.  You will carry out comprehensive initial assessments with clients to produce realistic individual action plans which are regularly reviewed and updated, organise and deliver one-to-one and group activities to prepare clients for employment and to achieve their goals, while also actively supporting clients to navigate and access provision and support available across Bexley.

We also count on you to lead on the development and maintenance of strong links with external agencies, landlords, employers and potential work placement hosts to open up opportunities, plus supervise and support Peer Advisors working on the project and allocating tasks according to their ability and capacity.

What we are looking for

• Significant experience of managing a caseload of clients presenting with support needs and achieving set objectives for employment outcomes
• Experience of supervising or managing volunteers and/or paid staff
• The ability to carry out risk assessments, in terms of both service delivery and individual action planning; reviewing and updating where necessary
• The ability to demonstrate knowledge and awareness of the issues faced by our client group, in particular barriers faced by people with lived in experience
• Excellent interpersonal, relationship-building and communication skills, verbal and written
• A flexible, collaborative and professional approach to your work

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, access to clinical supervision, season ticket loan and much more.

We are an equity and inclusion-confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi-heritage) and those who identify as disabled, neuroexpansive, or neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

Please note St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

An enhanced Children’s Barred List DBS check is required for this role.

PERSON SPECIFICATION In your application form, please provide a written statement (maximum 1,000 words) showing how you meet the criteria outlined in the Person specification. 

Closing date: 11 May 2026 at 9 a.m. Interviews: 18 May 2026 on Teams

Citizens UK

Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.

Peterborough Citizens is part of Citizens UK, a nationwide alliance that brings together local groups to campaign for social justice and community improvement. In Peterborough, it works with schools, faith groups, and community organisations to address issues like housing, safety, and opportunity. We’ve been active for five years, building local leadership and creating positive change through collective action.

This role will focus on delivering the Pride in Place: Listening to Leadership programme across Peterborough. The Community Organiser will support the delivery of a 12-month programme that moves from listening → action → leadership, building long-term community power and neighbourhood governance.  The role combines core community organising practice with structured delivery of engagement, analysis, and leadership development.

Community Organising

Through our theory of social change, called community organising, we train thousands of everyday people to lead change in their communities, equipping them with the skills to hold politicians and other powerholders to account. We are made up of 500+ member organisations in powerful alliances throughout the UK. Our members include schools, universities, faith groups, parents’ groups, health practices, charities, trade unions and other civil society organisations.

Purpose

At Citizens UK, our organisers and project staff work within communities to develop leaders, strengthen organisations, campaign for change and organise across difference. There are various project roles and operational, communication, finance and HR roles that support the organisation and project staff and organisers to deliver on this mission and work. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training.

Main Responsibilities

As a Pride in Place Community Organiser with Peterborough Citizens, you will use the Citizens UK method to build relationships across civic institutions—such as schools, faith groups, and community organisations—to develop local leaders and strengthen their collective power. You will lead a broad listening campaign to surface shared concerns, support communities to identify priorities, and co-create strategies that turn those issues into winnable campaigns, including engaging decision-makers and organising public actions. Grounded in the belief that local people can shape their neighbourhoods, you will help deliver tangible “you said, we did” outcomes, build sustainable structures for resident voice and accountability, and contribute to the wider Pride in Place initiative by embedding long-term community leadership and change.