Hr operation manager jobs

The Office Administrator will cover the reception and core office administration and be responsible for coordinating bookings and assist with marketing. They will be responsible for greeting visitors to Hinde Street Methodist Church and ensuring that they are warmly welcomed. This crucial and interesting role has the opportunity to be part of a friendly and efficient team in an inclusive and engaging community. Whilst the majority of the work is administrative, there are opportunities to be involved in the digital communications and also in engagement and support of the diverse groups who use the church’s spaces.

Citizens UK 

Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.

Living Wage Foundation 

The Living Wage movement began in 2001, after Citizens UK brought together communities in East London to discuss poverty and low pay. The campaign grew in momentum and soon required a mechanism to recognise employers who wanted to join the movement, which saw the establishment of the Living Wage Foundation in 2011.

Still part of Citizens UK today, the Living Wage Foundation continues to work with community organisations to make sure the voices of both workers and businesses are part of the Living Wage movement. We now work with over 16,000 employers, benefitting over 475,000 people and winning over £3bn of better wages for people who need it most.

Citizens UK works with a broad base of institutions across the political spectrum. At the Living Wage Foundation, we take the same deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty.  As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions in order to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies.

Purpose 

At Citizens UK, our organisers and project staff work within communities to develop leaders, strengthen organisations, campaign for change and organise across difference. There are various project roles and operational, communication, finance and HR roles that support the organisation and project staff and organisers to deliver on this mission and work. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training. 

Main Responsibilities 

We are looking for highly motivated and organised individual to coordinate our accreditation scheme. The role will work with our network of employers, and support new organisations through the accreditation process. 

The Programme Officer will lead our work across the South West and support our managers to grow and deepen engagement with Living Wage Employers through our associated schemes. You will help to ensure our resources and publicity materials are well written and up-to-date, and to coordinate events to grow our employer network. 

Working as the Programme Officer for Citizens UK, reporting to a Programme Manager, your main responsibilities will include: 

Contribute towards the achievement of CUK and LWF’s strategic objectives

Understand how the role contributes to LWF’s purpose and the core mission of CUK

Reliably implement CUK’s and LWF’s policies, procedures, and values in own work

Work with CUK community organisers and leaders to promote civic engagement with and ownership of the Living Wage campaign 

Feed into the LWF strategy and objectives development 

Living Wage Accreditation 

• Support key contacts at potential LW Employers through the accreditation process, from dealing with initial enquiries to guiding them through the employer journey, to checking and processing their accreditation 

• Develop rewarding relationships with key employers, industry, and campaign partners within our networks to build interest in the Living Wage and deliver a high-quality experience to our accredited employers 

• With support from the wider team, develop plans and strategies to grow the number of accreditations in specific regions or industries 

• Collate and disseminate Living Wage criteria and policy issues through both internal and external facing guidance, whilst reviewing and monitoring its suitability 

• Support the development and implementation of projects to promote and grow Living Wage accreditations and develop the quality of service offered 

Build and manage projects and achieve work targets effectively

Successfully progress projects and tasks incl. tracking performance and expenditure 

Deliver agreed areas of the LWF’s work plan and leading on agenda items to report into team meetings.

Support the growth and development of new and existing Living Wage schemes incl.  Recognised Service Providers, LW Funders, LW Places, Living Hours, Global Living Wage and Living Work Consultancy 

Deliver personal work targets on time and to standard: 

• Respond to telephone and web-based enquiries by providing advice and support to employers and supporters 

• Provide administrative support for all aspects of the accreditation journey, incl. processing accreditations, recognitions, and renewals 

• Maintain LWF data on systems, incl. Salesforce employer database

• Support the maintenance of our systems to ensure efficient processes and develop reporting mechanisms for effective monitoring and evaluation of our impact and progress against plans 

• Coordinate and administrate Steering, Advisory or Leadership Groups as required, incl. coordinating agendas, sending out timely papers, taking minutes and following up on actions 

Learning & expertise

Keep abreast of new developments in the accreditation space

Apply new learning to work and respond effectively to feedback 

Work collaboratively with the LWF and franchise teams to share learnings and experience and ensure that we are meeting the expectations of our network and stakeholders 

Develop and manage external relationships 

Effectively develop and support a range of external relationships 

Respond effectively to queries or requests from stakeholders 

Engage with a diverse range of external stakeholders to support and develop projects as required 

Communications 

Communicate effectively within the LWF; ensuring that messages are reliably passed to those who need to know 

Represent the LWF coherently in writing and verbally 

Events and Communications 

• Plan and organise events to celebrate and grow our network of LW Employers, incl. playing an active role in the delivery of LW Week and assisting colleagues with event logistics 

• Represent and speak on behalf of the LWF at internal and external meetings and events 

• Develop or feed into employer resources incl. marketing materials, blogs, reports, templates, and guides 

Develop and manage internal relationships 

Work effectively with colleagues across Citizens UK 

Work collaboratively within the LWF team and actively participate in the team to ensure we meet the expectations of our network and stakeholders 

Generate income and resources

Contribute to plans and proposals to grow sources of income/resource.

Take personal responsibility for the careful stewardship of LWF’s resources 

Personal Specification 

(D) Desirable, (E) Essential 

Qualifications 

Bachelor’s degree in any subject (D) 

Subject of relevance to community work or community organising (D) 

Experience 

• Comprehensive experience in an administrative role (E) 

• Experience of building positive relationships (E) 

• Experience of managing and updating Salesforce or similar databases (D) 

• Experience of delivering a range of high quality communications materials, including websites, reports, newsletters (D) 

Key skills and knowledge 

• Excellent time management skills with the ability to juggle a wide range of competing demands (E) 

• Understanding of database and systems management (E) 

• Ability to take in and interpret information and present in a succinct manner(E) 

• Excellent communication skills, both verbally and written, combined with the ability to liaise with senior stakeholders, both online and in-person (E) 

• Ability to act on own initiative to introduce and develop new systems as appropriate (E) 

• Strong attention to detail (E) 

• Strong IT skills to include MS Office and database software (E) 

• Understanding of the policy and campaign landscape in the UK (D) 

Personal qualities & values 

• A proactive approach to all areas of work with a ‘can do’ attitude and a flexible approach to work demands (E) 

• A strong commitment to the Living Wage campaign and principles of Citizens UK (E) 

About the application process 

We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role. 

For questions and reasonable adjustments regarding your application including information in a different format, or our recruitment process, please email us.

Interviews will be in person in the South West region, week commencing 28th September 2026.

About the role 
This role will provide cross team support to both the School Partnerships and the Teaching and Learning functions of the charity. Within the School Partnerships team, they will play a key role in supporting effective engagement of school and MAT partners by ensuring the smooth running of both day-to-day operations and longer-term projects. This element of the role is central to developing and maintaining relationships with schools and MATs, while also managing essential administrative processes, communications, reporting and systems. Within the Teaching and Learning function, they will support the delivery of the training, curriculum design and quality assurance of tutors working across The Brilliant Club’s Access Programmes and Projects. The role leads on several administrative processes, including course design, tutor training and programme team liaison, engaging with stakeholders both internally and externally to ensure that tutors and curriculum documents are of the highest quality when they arrive in schools. It’s a varied and dynamic position that helps keep our teams connected, organised and working efficiently.
 

About you 
The role will best suit someone who: 

• Has excellent organisational skills, including the ability to balance complex and competing needs; 
• Is a collaborative and strong team player, including supporting those in other teams during peak periods; 
• Has a good working knowledge of Microsoft Office, is enthusiastic about working with data and records, and can produce high quality documents with excellent attention to detail; 
• Takes initiative to complete and improve administrative processes; 
• Adheres to information security policies included in the charity’s ISO 27001 manual and completes information security training; 
• Has a demonstrable passion for furthering The Brilliant Club’s mission. 

About Us

We Are Survivors is a survivor-focused voluntary sector organisation that aims to create and facilitate safe spaces for male (including trans and non-binary individuals) survivors of sexual harms across Greater Manchester, providing access to quality-assured support. Our work is focused on developing ways for individuals to empower themselves to work through personal and sometimes painful issues, guided and supported by our trauma-informed team, following the trauma and recovery model.

Our vision is to have “A society where NO male survivor is left behind”

About the Role

The Nightingale Navigator supports the loved ones of male survivors through the Nightingale Project. Recognising that sexual harm can affect partners, family members and others close to a survivor, the role provides therapeutic group and community-based support, alongside psychoeducation about trauma and its wider impact. This includes helping loved ones understand the criminal justice process and working with health, social care and other partner agencies to ensure they receive coordinated support. The Navigator also brings the experiences, needs and wishes of loved ones into the continued development of the Nightingale Project.

About You

You’ll be someone who understands that sexual harm can affect not only survivors, but also their partners, family members and other people close to them. You’ll be comfortable talking about trauma and able to provide compassionate, practical and non-judgmental support through group work, community activities and partnership working. Experience of supporting loved ones, delivering workshops or working within mental health, social care, advocacy or community services would be particularly helpful. We also recognise the value of transferable experience and welcome people who are committed to learning, building trusting relationships and helping loved ones feel less alone.

Why Join Us?

· a competitive salary.

· annual leave package with incremental rises plus bank holidays.

· company sick pay.

· Birthday annual leave.

· monthly clinical supervision.

· pension contribution.

· and a range of discount and benefit programmes.

Vacancy: Day Care Officer – Age UK Camden Day Care Centres

Are you passionate about supporting older people and making a meaningful difference every day? At Age UK Camden, we believe in kindness, courage, justice, and hope; values that guide everything we do. We’re looking for a compassionate and committed individual to join our specialist Day Care Centre team.

- We currently have an opening for: Day Care Officer (Permanent, Part-Time, Hampstead)

- Hours: 25 hours per week, normally worked as 5-hour shifts, Monday to Friday. Occasional evening or weekend work may be required, for which Time Off in Lieu will apply.

- Location: primarily based at Hampstead site

- Contract: Permanent 

- Salary:For this role it is £19,240 per annum (pro rata, based on an FTE salary of £26,936 for a 35-hour week, including London Weighting)

The deadline for submitting your application is 18th September 2026.

About Our Centre’s

Our Day Care Centres – Great Croft in King’s Cross and Henderson Court in Hampstead – offer a vibrant, supportive environment for older people with complex needs, including people living with dementia. We provide:

• A wide range of engaging activities
• Hot lunches and special events
• A dedicated, specialist care team

What You’ll Do

As a Day Care Officer, you’ll play a vital role in supporting the wellbeing of older people. You will:

• Lead and support group activities such as arts and crafts, music, quizzes, reminiscence sessions, and gentle chair-based exercise
• Assist with toileting and personal care, including supporting mobility and maintaining the individual’s dignity and independence.
• Support and assist with nutrition and hydration, ensuring the individuals dietary and fluid needs are met safely.
• Support clients with dementia, using person-centred approaches to reduce anxiety and encourage participation
• Help with daily operations, including setting up activity spaces, serving meals, and maintaining a safe, welcoming environment
• Act as a key worker for individual clients to build trusting relationships, monitor wellbeing, and liaise with families and professionals
• Contribute to care planning and record-keeping

About You

We’re looking for a person who is:

• Warm, friendly, and empathetic
• A reliable and flexible team player
• A good communicator who enjoys engaging with others.
• Patient and calm under pressure
• Willing to learn and open to feedback
• Passionate about making a difference in the lives of older people

No specific formal qualifications or previous experience are required. However, applicants should have an interest in and ability to support older people with complex needs, including providing person-centered support.

Full training and ongoing support will be provided.
If you share our values and want to be part of a team that truly cares, we’d love to hear from you.

Location & Travel

Staff can be required to work across both centers, so the ability to travel to both King’s Cross and Hampstead is essential.

How to Apply

As part of the application process, you’ll need to:

• Submit a completed application form demonstrating how you meet the Person Specification
• Submit a criminal convictions declaration form
• Submit an equality monitoring form
• This post is subject to a satisfactory Disclosure and Barring Service (DBS) check.

Why Age UK Camden?

We’re proud to support our staff with a range of benefits, including:

• London Living Wage Employer
• Equal Opportunities Employer
• Dementia Friendly organisation
• NHS discounts through the Blue Light Card Scheme
• Pension scheme with employer contributions
• Health cash plan to help with everyday healthcare costs
• Employee Assistance Programme offering free, confidential support
• Ongoing training and development opportunities
• Supportive, inclusive team culture rooted in our values of kindness, courage, justice, and hope

**Please note due to funding guidelines, this role is restricted to male candidates only**

About Us

We Are Survivors is a survivor-focused voluntary sector organisation that aims to create and facilitate safe spaces for male (including trans and non-binary individuals) survivors of sexual harms across Greater Manchester, providing access to quality-assured support. Our work is focused on developing ways for individuals to empower themselves to work through personal and sometimes painful issues, guided and supported by our trauma-informed team, following the trauma and recovery model.

Our vision is to have “A society where NO male survivor is left behind”

About the Role

The OUT Side OUT Spoken Navigator supports male survivors and survivor allies as they prepare to leave prison or another secure setting and rebuild their lives in the community. The role provides intensive, trauma-informed support shaped around each person’s individual circumstances, including completing risk and needs assessments and developing a tailored support plan. You’ll help people navigate challenges around housing, healthcare, benefits, employment and community connections, working closely with prison, probation, health, social care and other partner agencies. The aim is to reduce barriers; strengthen stability and ensure people continue to feel supported throughout the transition from custody into the community.

About You

You’ll have experience of providing one-to-one support or advocacy to people with complex needs and be comfortable working with trauma, risk and the challenges that can accompany release from custody. Experience within criminal justice, mental health, housing, social care or community services would be particularly helpful, as would an understanding of sexual harms affecting boys and men. You’ll be able to build trusting relationships while maintaining clear professional boundaries, manage competing priorities and work confidently with a range of partner agencies. We also recognise the value of transferable experience and welcome applicants who are thoughtful, reliable and committed to learning and making a meaningful difference.

Why Join Us?

· a competitive salary.

· annual leave package with incremental rises plus bank holidays.

· company sick pay.

· Birthday annual leave.

· monthly clinical supervision.

· pension contribution.

· and a range of discount and benefit programmes.

About Us

We Are Survivors is a survivor-focused voluntary sector organisation that aims to create and facilitate safe spaces for male (including trans and non-binary individuals) survivors of sexual harms across Greater Manchester, providing access to quality-assured support. Our work is focused on developing ways for individuals to empower themselves to work through personal and sometimes painful issues, guided and supported by our trauma-informed team, following the trauma and recovery model.

Our vision is to have “A society where NO male survivor is left behind”

About the Role

At We Are Survivors, every role exists for one reason: to support male survivors of sexual harms and the people who stand alongside them. While each position has a different focus, they all contribute to providing safe, effective and trauma-informed services that help survivors and their loved ones move forward.

The Psychological Wellbeing Practitioner provides trauma-informed, low-intensity psychological support to male survivors of sexual harms. Working within a flexible and person-centred model, the PWP helps clients understand the impact of their experiences and access practical, evidence-based interventions that support their wellbeing and recovery. The role maintains high standards of clinical governance, records interventions accurately and ensures each client receives safe, responsive and effective therapeutic support.

About You

You’ll be comfortable supporting people affected by trauma and able to provide structured, evidence-based psychological interventions within a flexible and person-centred approach. You may already have experience of working with men, sexual harms, mental health or complex needs, although we also welcome candidates whose transferable experience has prepared them for this work. You’ll be able to build trusting therapeutic relationships, work safely within professional boundaries and adapt your approach to the individual in front of you.

Why Join Us?

· a competitive salary.

· annual leave package with incremental rises plus bank holidays.

· company sick pay.

· Birthday annual leave.

· monthly clinical supervision.

· pension contribution.

· and a range of discount and benefit programmes.

Job Title: Community Engagment Lead

Location: Lambeth, London
Salary: £25,107.11 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)
Contract type: Permanent, Part Time

Hours: 27 hours per week (days to be discussed)

The successful candidate will lead on mapping services in the Borough; forming partnerships with statutory and voluntary agencies based on identified needs of the service to enhance and extend multi-disciplinary knowledge available at and through the Gaia Centre.

The post holder will be responsible for managing relationships with partner agencies and coordinating co-locations within the Gaia service as well as negotiating for staff from the service to co-locate with partner agencies.

You will build capacity for a community response to meet the needs of survivors of VAWG by drawing on the expertise of other specialist and by-and-for service providers, such as those working with LGBTQ+ victim/survivors, disabled victim/survivors or victim/survivors of so-called ‘honor’-based violence in order to provide a wraparound support as part of a broader service offer.

The post holder will also support a team of the Peer Support Mentors and volunteers who will be leading on some practical aspects of individual and group support for survivors accessing the Gaia Centre.

The successful candidate will be skilled at working with a diverse range of audiences and will be adept at creating and developing new partnerships and pathways that contribute towards coordinated community response and improve the lives of survivors of domestic abuse and gender-based violence.

The post holder will also have experience of developing teams and supervising people.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am on 7 September 2026

Interview Date: 14 and 16 September 2026

Location: Bristol Office, with occasional travel to partner offices and client homes across Bristol, B&NES and North Somerset

Salary: Band D: £29,024 per annum, rising to £31,895 on successful completion of the 5-month probationary period, with annual salary reviews thereafter.

Job Type: Fixed Term (12 months). Full time preferred (37.5 hours/week), minimum 30 hours/week considered.

The role:

We’re looking for someone who would like to join our team of Energy Caseworkers within our Warmer Homes Advice & Money (WHAM) project. You will work as part of a team of caseworkers supporting people living in fuel poverty, working closely with our partner organisations across Bristol, B&NES and North Somerset and drawing on their specialist advice to support householders.

You will be trained to give energy efficiency advice to householders, working mainly from our Bristol office and occasionally from our partners’ offices, undertaking outreach activities and home visits across the area. The role includes providing in-depth casework support, communicating with energy suppliers on behalf of clients, and maintaining accurate records of all interactions.

You will join as a Trainee Energy Caseworker for the first 5 months, becoming an Energy Caseworker on successful completion of probation. This is a fixed-term post for 12 months, with full training provided, including City & Guilds Energy Awareness training, and ongoing support from a casework mentor and supervisor.

Specific responsibilities

An applicant appointed to the role will be expected to:

• Provide energy advice to clients by phone and email.
• Provide information to help clients access appropriate support.
• Engage with households who need help with their energy issues and provide in-depth casework support.
• Travel across Bristol, B&NES and North Somerset to give advice to people in their own homes, coordinate partner activity, and deliver events, talks and presentations.
• Communicate effectively with energy suppliers on behalf of clients, including investigating billing and metering issues, negotiating repayment plans and raising complaints.
• Provide administrative support to the delivery of projects and maintain accurate, detailed records of all client interactions.
• Remain vigilant for safeguarding concerns during client interactions and report promptly to the designated Safeguarding Officer.
• Work alongside and support CSE volunteers.
• Work closely with WHAM partners to offer support to clients.
• Adhere to CSE’s data recording protocols and procedures and maintain appropriate client confidentiality at all times.

To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.

About you:

Essential attributes for this role include:

• Experience of giving advice.
• Awareness of confidentiality requirements when handling sensitive information.
• Ability to respond to vulnerable clients in a respectful and engaging manner.
• Ability to actively listen and correctly identify the support needs of clients.
• Highly organised, with the ability to maintain admin systems independently and accurately.
• Able to work independently and use own initiative, while also working well as part of a team.
• Experienced in the use of MS Office applications (Word, Excel, Outlook), with knowledge and experience of using databases and Teams.
• Understanding of safeguarding principles and the importance of protecting vulnerable individuals.

Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.

Benefits:

CSE offer a range of other benefits including:

• You will be entitled to 25 days' paid holiday (plus statutory holidays)
• Subsidised bike purchase and Tech Scheme
• Life Assurance
• Health Cash plan
• Retail discounts
• Discounted breakdown cover and many more.
• We will pay fees and expenses on relevant training courses.
• We are flexible with the working hours of this role and will discuss this openly if you are invited to interview.

How to apply

To apply, please download and complete the application form available from our website and send it to our Jobs email.

Your application should demonstrate your suitability for the role against the criteria outlined in the person specification and job description. 

The closing date for applications is 5pm on Sunday 6 September 2026.

Interviews are expected to take place Tuesday 15 and Wednesday 16 September 2026, though this is subject to change.

If invited to interview, we will ask you to provide evidence of eligibility to work in the UK.

#LI-DNI

An exciting opportunity to join the team as a Bar and Catering Supervisor to work in the Engine Shed Café both in the daytime and for events. Main duties of this role will include, serving customers and setting up for and working a range of student and external events.

Job Title: Helpline Advocacy Coordinator 

Location: Homeworking with a requirement to occasionally work at Head Office (Vauxhall, London)
Salary: £29,701.36 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)

Contract type: Full Time, Permanent 

Hours: 37.5 hours per week

This is an exciting opportunity to join Refuge as a Helpline Advocacy Co-ordinator.

The Helpline Advocacy Co-ordinator – London (HAC) provides short-term, targeted advocacy to victim/survivors of domestic abuse based in London, who present with complex or additional barriers to accessing safe accommodation and support services.

The role builds on initial helpline contact to deliver enhanced, focused support, including proactive follow-up and advocacy with statutory and voluntary agencies to secure safe outcomes. This includes working closely with housing departments across London boroughs, refuge providers, and specialist services to overcome barriers and facilitate access to accommodation and support.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 1 September 2026

Interview Date: 10 and 11 September 2026