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Do you have incredible customer service skills in a high demand environment and a passion for animals?
We are recruiting for Customer Support Centre Advisors to act as the main point of contact for a wide range of queries from our supporters, members, adopters, customers and members of the public.
What does this role do?
As Customer Support Centre Advisor, you'll:
Please note, this is a hybrid role working from Manchester rehoming centre two days per week, with the rest of the time from home. Shortlisted candidates will be invited to a short screening call on Teams, followed by a panel interview at our Manchester rehoming centre.
Could this be you?
To be successful in this role, you will have exceptional listening skills, with experience of providing excellent customer service in a high demand environment. You'll be skilled in handling telephone and email conversations sensitively and empathetically, as this role involves communicating with customers who may be distressed, confused or aggressive. You'll be resilient, proactive and have a good working knowledge of Microsoft Office (inc. Word, Excel, PowerPoint and Outlook) with the experience of using web-based resources and electronic systems.
Please note this is a hybrid role working out of our Contact centre in Manchester.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
The client requests no contact from agencies or media sales.
Partnerships Manager
Contract: Permanent, full-time
Location: Leamington Spa (Hybrid, 40-60% office-based)
Reporting to: Head of Partnerships
Salary: £42,000 per annum
Charity People is delighted to be working in partnership with The Smallpeice Trust as they recruit a Partnerships Manager to join their ambitious and growing Business Development team.
The Smallpeice Trust is one of the UK's leading STEM education charities, inspiring young people to explore careers in engineering, technology and science through transformative programmes delivered in partnership with businesses, funders and educators across the country.
This is a fantastic opportunity for someone to help shape the next phase of the Trust's growth. With a strong foundation of long-standing supporters and an exciting new five-year strategy, the organisation is increasingly focused on securing larger, multi-year strategic partnerships that create meaningful impact for young people whilst building sustainable income for the future.
The Partnerships Manager will play a pivotal role in identifying, developing and securing new funding partnerships whilst also managing a portfolio of existing supporters. Working closely with colleagues across marketing, programme delivery and impact, you'll develop compelling partnership opportunities, build relationships with senior stakeholders and contribute directly to the Trust's ambitious growth plans.
Roles and Responsibilities
Business Development & New Partnerships
This role will be at the forefront of the Trust's growth ambitions, helping to identify and secure the next generation of strategic funding partners. Working with a broad range of organisations across industry, education and philanthropy, you'll build meaningful relationships that create lasting impact for young people while generating sustainable income for the Trust. This role will:
Partnership Management
About You
We're looking for an ambitious and entrepreneurial relationship builder who enjoys developing new opportunities and turning conversations into meaningful partnerships.
You will bring:
Experience within charities would be welcomed but is not essential. We are particularly interested in hearing from candidates with backgrounds in partnerships, business development, sponsorship, account management, education, STEM, membership, commercial or wider relationship management roles.
One of the things that makes The Smallpeice Trust special is its culture. With a flat structure, highly engaged leadership team and supportive colleagues, this is an environment where people are encouraged to take ownership, spot opportunities and make things happen. As the organisation continues to grow its strategic partnerships programme, you'll have genuine scope to shape your portfolio and make a lasting impact.
Want to apply?
If this sounds like the perfect role for you, please contact Kevin with an updated CV. We would love to hear about your experience and share more details about this fantastic opportunity and how to formally apply.
Applications close: Wednesday 5th August
Interviews (in person): Friday 14th August (in person)
Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
We’re looking for a creative, curious and proactive Digital Marketing Content Creator to bring Firstsite’s programme and story to life online.
From exhibitions and screenings to family activities, events and our shop, café and venue hire, you’ll create compelling digital content that captures the energy of what we do and inspires people to visit, take part, book, donate and connect with Firstsite.
Working across photography, video and social media, you’ll use creative storytelling, audience insight and digital best practice to reach and engage new and existing audiences. You’ll also track and analyse campaign performance, helping us understand what resonates with our audiences and shape impactful marketing activity across our vibrant venue and digital platforms.
We're looking for someone who lives and breathes social media – someone who has a strong eye for visual storytelling, keeps up with the latest trends, understands what makes people stop scrolling, and is excited to experiment with new formats and ideas.
This is an exciting opportunity to develop your career within a dynamic contemporary arts environment, working across a diverse programme of exhibitions, culture, events and commercial activity.
If you’re passionate about creativity, enjoy making engaging content and want to help more people discover and experience the arts, we’d love to hear from you.
The Digital Marketing Content Creator will report to the Marketing Manager and collaborate closely with teams across Firstsite to deliver cohesive, high-impact marketing in line with agreed strategies and audience plans.
Please see the Job Description for more information.
Firstsite’s commitment to inclusion
We pride ourselves on being a place where your individuality is valued; you can be yourself and still achieve your potential. We believe that your individuality helps us to deliver the best results to our objectives. Diversity of background, diversity of experience, diversity of perspective, are important to us.
Applying with a disability
Firstsite is proud to be an inclusive, equal opportunity employer and we seek to attract and retain the best people from the widest possible talent pool. We are a Disability Confident Committed Employer. We are committed to ensuring that all candidates are treated fairly throughout the Recruitment Process, we aim to offer an interview to disabled people who meet the minimum requirements of the role, and we look to anticipate and provide reasonable adjustments, as required. Please speak to your recruitment contact for more information.
How to apply for this role
Please follow the link to find out more information about how to apply on our website
Deadline for applications is 5pm – 16 August 2026
Interviews will take place during w/c 24 August 2026
Potential start date will be: 14 September 2026
Our mission is to ensure art and creativity are valued for their integral role in shaping a happy and healthy society for everyone.



The client requests no contact from agencies or media sales.
Job Title: Planning and Performance Lead
Location: Hybrid with 1 day per week in the London Office
Hours: 35 hours per week
Contract type: Permanent
Salary: £50,430 per annum
What we do: We help young people through cancer
How we work: We’re Determined, United, Spirited and Kind
What we’re looking for:
Key dates:
Applications by 14th August. 1st Stage Interviews: 9th September (online) and 2nd Stage interviews: 16th September in person at our London Office.
How to apply:
You’ll need to register on our portal, complete a short application and answer four questions about your skills and experience in relation to the role.
What we offer:
Our commitment to inclusion and accessibility:
At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind. We have the same goal for people working with us.
Teenage Cancer Trust is committed to recognising and valuing individual differences and the contributions of all people.
Should you require any assistance or adjustments to support your interview process, such as additional time for tasks, meeting the panellists beforehand, information in another format or a different interview format (online/offline/in person), please don’t hesitate to get in touch with the HR Team and we will do our best to accommodate your request.
We are a Disability Confident employer which means we have committed to offering interviews to disabled candidates who meet the essential criteria for the role listed under the 'What you'll bring to the team' section of the job description and shortlisting questions.
To opt into this scheme, please enter ‘yes’ in the appropriate question on the application form.
Please note that in recruitment campaigns with a high volume of candidates opting into the scheme, interview offers will be made only to those who best meet the essential criteria and provide the strongest responses to the shortlisting questions.
We are unable to offer individual feedback at the shortlisting stage.
Privacy and Safeguarding:
At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support.Our safeguarding responsibilities extendto the children and adults who work to support the charity, who we also have a duty of care to protect.Safeguarding isat the forefront of each activity we carry out.In line with our approach, this role issubject to a DBS check(Disclosure and Barring Service).
For information on how we collect, store and process personal data please contact the HR Team.
We’re here to give every young person facing cancer the best care and support.



The client requests no contact from agencies or media sales.
Senior Outreach Worker
Location: Hatfield / Hybrid Working (minimum 3 days office-based, including core days Tuesday and Wednesday)
Salary: £33,095 per annum
Hours: 37 hours per week
Contract: Permanent
Closing Date: 14th August 2026
Recruitment Day: 10.00 am to 2.00 pm 18th August 2026
Make a difference to young people's lives
Herts Young Homeless (hyh) is looking for a passionate and experienced Senior Outreach Worker to help establish and develop an exciting new outreach service.
This is a fantastic opportunity for someone who is motivated by making a real impact and wants to work directly with young people who are at risk of homelessness. As a Senior Outreach Worker, you will play a key role in delivering support, building relationships, and helping young people access the services and opportunities they need to achieve positive outcomes.
Working as part of our Frontline Services team, you will help shape a new service from the ground up while ensuring young people receive high-quality, person-centred support.
About you
We are looking for someone who:
Most importantly, we are looking for someone who shares our values and believes that every young person deserves a safe place to live and the opportunity to thrive.
Why join hyh?
At hyh, we are committed to creating an inclusive workplace where everyone feels valued, respected, and able to be themselves. We welcome applications from people of all backgrounds, communities, identities, and experiences.
We value our people and want you to feel supported and appreciated. We offer:
Diversity and Inclusion
We welcome applications from people of all backgrounds, experiences, and communities.
We particularly encourage applications from candidates who are currently underrepresented within the charity sector, including people from ethnic minority backgrounds, disabled people, LGBTQ+ individuals, and those with relevant lived experience.
If you require any adjustments during the recruitment process, please let us know. We are committed to creating an accessible and inclusive recruitment experience for everyone.
Safeguarding
hyh is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. This role requires an Enhanced DBS check and is exempt from the Rehabilitation of Offenders Act 1974.
Apply now
Join us in helping young people build brighter futures and prevent homelessness before it happens. Visit our website and click the apply here link.
Please upload a covering letter and CV outlining your relevant skills and experience as well as why you want to apply for the role.
Breaking the cycle of youth homelessness through education, advice and support for young people and their families

The client requests no contact from agencies or media sales.
Are you an experienced team leader or supervisor in retail or hospitality, looking to progress further into a management role?
We're looking for a Warehouse Manager to join one of our retail home store teams, where your organisational skills and proactive approach will make a crucial contribution to selling our preloved items.
Our Warehouse Manager work alongside the management team to deliver key objectives and ensure that the store drives stock in and out to generate sales. You will react to fast changing situations quickly and positively by creating a safe & productive working environment.
Each day is different in this varied, fast paced and hands on role. Due to the volume of collections, deliveries and donations, it is physically demanding, yet most rewarding as you play a part in helping to fund life saving research.
What are we looking for?
Our stores are fast-paced and trade 7 days a week. This role requires flexibility to work weekends and bank holidays on a rota basis.
What’s important to us?
At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online.
Since 1961, British Heart Foundation has been at the forefront of research that has helped to halve annual deaths from cardiovascular disease in the UK. But our work is needed more than ever.
In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come.
Belonging at BHF
We are committed to fostering a workplace where everyone feels valued and supported. Embracing different perspectives and backgrounds strengthens our organisation and empowers us to make a real difference together.
Why join the BHF?
We have a strong culture of internal progression and will actively support you to develop your career.
Our generous staff benefits include:
Ready to apply?
To apply, please follow these simple steps:
Click the“Apply”button below.
You’ll be seamlessly redirected to theBHF Careers page.
Complete the application form, submit your CV and upload your employment history.
What do I need to know?
DBS Check: Any offer of employment is subject to a satisfactory DBS check
Inclusivity Matters: We’re committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process
Act Swiftly: Early applications are encouraged. We’ll be reviewing submissions throughout the advertising period and may close the advert early
Sponsorship:Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship.
Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.
We support responsible use of AI to help shape your application. By applying for a role at BHF, you confirm that your application is authentic and reflects your own skills and experience, to ensure everyone is assessed fairly.
Our vision is a world free from the fear of heart and circulatory diseases.
The client requests no contact from agencies or media sales.
Director of Business Development
Location: Old Trafford
The Manchester United Foundation (MUF) is a registered charity, set up to channel the worldwide passion for Manchester United to influence positive change within communities by developing unique and relevant partnerships, empowering young people through the delivery of innovative and educational programmes and developing greater understanding of social issues through education. The Foundation wholly owns a trading subsidiary – Manchester United Foundation (Trading) Ltd
OUR VISION
A future where all young people are empowered to achieve their goals.
OUR MISSION
We use the power of football and Manchester United to help young people make positive choices in their lives.
The Role:
The Director of Business Development will join the Executive Leadership Team (EMT) at Manchester United Foundation with a core focus on modernising and diversifying income streams that the charity accesses, whilst supporting the effective existing team in charity fundraising development and delivery.
The postholder will support with the development of a new strategy and capitalise on its focuses to identify and access funding streams to deliver the objectives set in this new plan.
Key Responsibilities:
Core Responsibilities
The Person:
Essential Experience
• Proven experience operating at a senior level in a charity, foundation, or complex mission-driven organisation.
• Strong track record of strategic development, organisational or project growth, and impact delivery.
• Demonstrable success in stakeholder management, partnership development, and fundraising.
• Strong financial acumen, including budget development and risk management.
• Experience within sport, football, youth development, education, health, or community sectors.
Desirable Experience
• Understanding of the Premier League / Football Charity / Elite football ecosystem and its social impact potential.
• Experience managing large, complex funding portfolios.
Skills & Attributes
• Outgoing, inspirational individual with strong core values that partners and stakeholders will resonate with
• Strategic thinker with the ability to execute at pace.
• Outstanding communication and influencing skills.
• Strong commitment to equality, diversity, inclusion, and safeguarding.
• Resilient, credible, and values-led.
Values & Commitment
• Passion for social impact and belief in the power of football to change lives.
• Commitment to safeguarding children, young people, and vulnerable adults.
• Alignment with the ethical standards and values expected of Manchester United Foundation, including:
• Integrity – acting with honesty and transparency.
• Inclusion – promoting equality and diversity in all programmes.
• Excellence – striving for the highest standards in delivery and governance.
• Impact – ensuring meaningful, measurable outcomes for communities.
Our Values:
Unite: Recognise the power of football across the world.
Nurture: Growing the potential of every young person.
Invest: Sustained financial investment aligning to our charitable objectives.
Together: Working as a team with our stakeholders.
Excellence: Delivering programmes to the highest standard.
Diversity: What makes us different, makes us stronger.
What We Offer:
At Manchester United Foundation, we recognise that our people are at the heart of our success. That’s why we offer a range of rewards designed to support your professional and personal well-being:
Our Commitment to You:
We believe that a diverse and inclusive environment makes us stronger. We are committed to building a team where everyone feels welcomed, valued, and empowered to contribute their unique perspectives. Diversity, equity, and inclusion sit at the core of our recruitment strategy, and we welcome applicants from all backgrounds.
Ready to Join Us?
If this sounds like the perfect role for you, please submit your application by Monday 10th August
Manchester United Foundation is committed to safeguarding children and vulnerable adults, and as part of this commitment, all candidates will undergo a Disclosure and Barring Service check and reference checks.
If you need any adjustments to help you perform at your best during the recruitment process, please contact us, and we will be happy to discuss them with you.
It is unlawful to employ a person in a UK-based job who does not have permission to live and work in the UK. You should make yourself aware of how immigration laws apply to you before applying for any of our roles.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Men are dying too young – and it doesn’t have to be that way.
Around the world, men are facing a health crisis: prostate cancer, testicular cancer, poor mental health and suicide. At Movember we’re on a mission to change the face of men’s health by making it easier for men to talk, act and live longer healthier lives.
Every project, every campaign, every idea adds up to real change. You’ll be part of a purpose-fueled crew who believe making an impact and having fun should go hand in hand. Your mission is calling.
DO GOOD. Work for Movember.
Your Mo-Mission (should you choose to accept it):
Movember's UK and Europe public fundraising operation is one of the most ambitious in the global movement. Hundreds of thousands of Mo Bros and Mo Sistas, a full calendar of endurance events, deep community partnerships across education, sport and workplace, and a year-round supporter engagement program that keeps people coming back long after November ends. Leading all of it takes someone exceptional.
As Director of Public Fundraising, UK and Europe, you'll own the strategy and delivery for community fundraising, endurance events, and all public fundraising activity across the region. You'll lead the local implementation of the Movember campaign, drive year-round retention and engagement of the Mo Community, and take an active role in shaping the broader UK and Europe Country Strategy. You'll also play a key part in Movember's European growth ambitions, helping to identify and unlock new markets and opportunities across the region.
People leadership is central to this role. You'll lead a team of 12 or more, building capability, setting clear accountabilities, and creating the kind of environment where people are genuinely empowered to take ownership and deliver with excellence. You'll work closely with the UK Country Director and Global Director of Fundraising, contribute to global campaign squads, and collaborate with counterparts across markets to share what works and maximise collective income.
From setting strategy to stewarding high value supporters, from budget oversight to being a public face of Movember at community events, this is a role with real breadth and real impact.
Based in London, 12-month fixed term parental leave cover. We are open to this role being filled on a full-time or 0.8 part-time basis.
No Moustache Required - but the following are:
At least 15 years of experience in relevant fundraising roles, with deep expertise in public fundraising.
Demonstrated experience delivering major fundraising campaigns, preferably including peer-to-peer fundraising.
A proven track record of designing, developing, and implementing successful strategies, with the ability to translate strategy into action on the ground.
Proven success managing fundraising portfolios and consistently meeting income targets.
Strong people leadership skills and experience managing large, high-performing teams.
A sophisticated understanding of how to use data to maximise fundraising outcomes and supporter lifetime value.
Highly developed organisational skills, with the ability to manage multiple concurrent projects and meet deadlines without dropping the ball.
An excellent relationship manager, with a proven ability to build and sustain lasting relationships across a wide range of stakeholders.
Confident communicating at all levels, from team members to executive leadership to external partners.
Sound knowledge of fundraising law and best practice.
A genuine collaborator who brings people with them and leaves teams better than they found them.
GOOD CAUSE:
Working for Movember, you’ll help turn ideas (and moustaches) into millions for men’s health. Every bit we raise changes the face of men’s health by funding research, improving treatments, and supporting programs that help save lives.
We’re even shaping government policies on men’s health worldwide. By meeting directly with lawmakers, and helping them understand how more investment on men’s health benefits not just men, but all the communities they serve.
GOOD VIBES:
We love weekends. That’s why our Fridays finish early for nine months of the year. But we also love our office vibe. Because here, it always feels like something big is about to happen. Be it an office-wide surprise birthday party (with cake!) or an open invite for all to hit the pub.
Come the hairy season, the energy cranks up. We’re talking celebrity visits. Live stunts on-site for TV and radio. And when we hit a fundraising milestone, the office gong might even go off. But, for those who prefer calm, no probs: hybrid working means you work where you feel best.
GOOD CREW:
Spoiler alert: we’re a no-ego, all-impact crew. That means everyone gets a say, from new starters to those leading the charge. Collaboration over hierarchies, curiosity over rigid process. And it’s true across all our offices worldwide. We work as one, sharing expertise and celebrating wins. All in the name of making the biggest impact across the globe. United, we Mo.
We offer:
Hybrid/Flexible working – we offer our team a split of home and office working
13 weeks paid Parental Leave and 6 weeks annual leave
Health Cash Plan – to support the costs of everyday healthcare needs (dental, optical, wellbeing)
An Employee Assistance Programme offering face to face counselling, plus legal and financial support
A fun stimulating and collaborating culture, with company events
Service awards after 3, 5 and 10 year
Committees to join – Culture team, Equity Diversity & Inclusion
Bike to work scheme
Half day Fridays for 9 months of the year
Being different is how we started. And it’s also helped us raise $1 billion for men’s health. So, we know the power of diverse experiences, skills and perspectives.
Movember is committed to promoting a diverse and inclusive community and workplace - a place where we can all be ourselves, and each have the equal opportunity to succeed and be recognised for our unique contribution. We value the experiences, skills and perspectives of all individuals and actively encourage applications from people with diverse backgrounds. We make recruitment decisions based on applicants’ skills, experience and knowledge, ensuring all applicants are treated fairly.
Do you want to DO GOOD?
If so, we’d love to hear from you.
The client requests no contact from agencies or media sales.
HR / People Manager
Fixed Term initial 7-months | Maternity Cover
Circa £45,000 FTE | Hybrid working (3 days in office, 2 remote)
Essex / Kent (multi-site)
I am excited to be working with a respected not-for-profit organisation seeking an experienced HR / People Manager for a 7-month maternity cover contract.
This is a senior generalist role with real influence. You’ll lead the people agenda, manage a small HR team, and partner closely with senior leaders to deliver change, manage risk, and drive performance through people.
What you’ll be doing
Leading the delivery of the People strategy
Acting as a trusted advisor on complex ER matters, including ETs
Managing TUPE transfers and organisational change
Using people data to inform decisions and business cases
Coaching managers and embedding best practice
Working with Trade Unions and external partners
What we’re looking for
Strong senior/generalist HR experience
Proven background in complex ER and employment law
TUPE and change management experience
Confident stakeholder manager with commercial insight
CIPD qualified (or equivalent experience)
Why apply?
High-impact role, flexible/hybrid working, and the chance to make a real difference in a values-led organisation.
If you have the above skills and experience and are immediately available, please apply online today, I would love to have a conversation with you!
What if your next archive didn't just preserve history—but helped shape the future?
At Union Chapel, our extraordinary archive sits at the heart of a place where heritage, music, faith and social justice come together. From 200 years of Nonconformist history to iconic gig posters and stories of local people striving for a better world, our collections tell the story of a community that continues to inspire change.
We're looking for an enthusiastic and experienced Archivist to lead the next chapter of this remarkable collection. Based in our purpose-built archive store and Reading Room, you'll care for and develop the archive, support volunteers, welcome researchers and visitors, create engaging exhibitions and interpretation, and build partnerships that ensure the collection continues to thrive.
This is an opportunity to combine professional archive practice with public engagement, creativity and community impact in one of London's most distinctive cultural organisations.
If you're a qualified archivist with experience in collections management, digital preservation and volunteer engagement—and you're passionate about making heritage accessible to everyone—we'd love to hear from you and discover how you could help bring Union Chapel's stories to life.
Interim Management / Financial Accountant (6-Month Contract)
Location: Manchester (Hybrid - 1 day a week in office)
I'm supporting a Housing Association in recruiting an Interim Management / Financial Accountant to join their small and collaborative finance team on an initial six-month contract.
This is a hands-on role that will support the finance team through month and year-end while also helping to improve financial processes and systems. You'll be comfortable working across management accounting as well as providing support with accounts payable and receivable where needed.
Responsibilities
Requirements
This is an excellent opportunity for a finance professional looking for an interesting interim assignment where they can make an immediate impact while supporting a key period for the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Volunteer Manager – Merseyside
Reporting To: Head of Volunteering
Salary Range: £27,500
Contract Type: Permanent
Location: Unit A/B Academy Business Park, Lees Road, Liverpool, L33 7SA
Hours/Days per week: 35 hours per week, 8am – 4pm, Monday – Friday
Requirements: We can only employ applicants who currently have the right to work in the UK. This role requires a DBS check.
About Us
The Felix Project and FareShare have recently merged to form the UK's largest food redistribution charity. Its vision is a UK where good food is never wasted, and nobody goes hungry.
The organisation rescues high quality edible surplus food, from across the food industry and gets it to over 8,000 organisations across the UK who are working to strengthen communities and improve lives.
The charity manages seven depots across London, Suffolk, Merseyside and Hampshire and works with 16 network partners who operate a further 26 regional depots across the UK.
Over the next year our ambition is to rescue enough food nationally to provide nearly 200 million meals, turning an environmental problem into social good with measurable impact for people, planet, and the economy.
Person Specification
You will be excellent people manager, love working with a wide variety of people and be able to quickly build deep and positive relationships in a volunteer-centric organisation. You will want to spend time with the volunteers and get to know their experience and perspective. You are highly organised, data and IT savvy, efficient with your time, and you are used to prioritising tasks and making a difference wherever you go. You have a passion for being in a charity that is expanding rapidly and thriving in a busy environment. You will have a desire to help reduce food waste and/or fight food poverty.
Duties and Responsibilities
•Responsible for the end-to-end volunteer experience at the Merseyside Depot
•Recruit, induct, and support volunteers
•Handle individual volunteers’ queries and issues
•Carry out administrative tasks including using the Volunteer Management System in Microsoft Dynamics. Report on and utilise the data to make positive changes
•Manage volunteer feedback and implement effective problem-solving techniques and strategies
•Develop and deliver volunteer recruitment campaigns
•Support volunteer events for recruitment and recognition
•Lead the implementation of volunteer-related policies and continuous improvement initiatives locally
•Support other teams across the organisation to develop skillsets to better support volunteers across the organisation
•Act as a local ambassador for the organisation
Essential Criteria
•Robust management skills within a fast-paced environment
•Excellent verbal and written communicator at all levels
•Great organisational, planning, and problem-solving skills and the ability to manage multiple tasks and projects
•Good computer skills including the ability to use Office365 and learn new systems quickly
•Experience of working with volunteers and/or volunteering
•Great interpersonal, networking, and facilitation skills
•Ability to effectively collaborate with diverse teams and stakeholders and foster an inclusive environment
•Project management experience, including setting and meeting clear targets and working with other teams to achieve outcomes
•Ability to organise and facilitate events and activities for volunteers
•Experience in recording data, reporting, monitoring and evaluating processes, and maintaining databases including the production of accurate and timely reports
•Proven track record in improving and embedding processes and procedures.
Recruitment timeline
We reserve the right to close advertisements early and we might assess candidates and arranging interview as applications come in, so please apply as soon as possible, to avoid missing out on this opportunity.
Due to the anticipated large number of applicants, if you do not hear from us within four weeks of your application, we regret to inform you that your application has been unsuccessful. Consequently, will not be able to provide feedback.
We deliver this surplus food to charities and schools so they can provide healthy meals and help the most vulnerable in our society.



Reports to: Director of Programmes
Hours: Full time with flexible hours. Core hours are 10am to 4pm
Location: Hybrid. London (Embankment) on Wednesdays and Thursdays and remote
working
Salary: £44,748 p.a.
Contract: 12-month maternity contract
Benefits:
25 days annual leave, UK bank holidays and one volunteering day a year, one day for moving home
A highly competitive pension (up to 11% employer contribution for 5% employee contribution)
Private health insurance, eye tests and medical checks
Flexible working: core hours from 10am to 4pm with a minimum of two days spent in the office in London each week (currently Wednesdays and Thursdays)
24/7 access to counselling and wellbeing resources through our Employee Assistance Programme
Income protection insurance and life assurance
Cycle to work scheme, season ticket loan and gym membership loan
Free access to The Economist content, including an online subscription, our range of apps, podcasts and more
ABOUT US
The Economist Educational Foundation is a fast-growing charity on a mission to ensure that every child is empowered to think critically and communicate effectively about the world’s most complex current issues.
In 2025-6 our core programme, Topical Talk, more than doubled its reach to over 1 million young people in 99 countries. We are at a time of great opportunity, in England and internationally, and have ambitious plans to keep growing and deepen our impact further.
Topical Talk helps children join inspiring discussions about the news by providing:
Topical Talk Headlines – award-winning weekly lessons for classroom discussions about global news stories
Leadership for Change Prize – child-led solutions to complex global issues
Community partnerships – support and training for teachers via partnerships with Multi-Academy Trusts in the UK and School Districts in America
Our programme has received international recognition, including from HundrED as one of the top 100 education initiatives, from UNESCO as a winner of the Global Media and Information Literacy Awards 2022 and from the Money And Inclusion Awards (MAIA) for best content in 2025.
THE ROLE
We are seeking a visionary educational content writer and high-impact Senior Lead to maintain the quality of our world-class educational programmes. This is a unique role for a creative thinker with a deep pedagogical background and a relentless passion for bringing global current affairs to the heart of the classroom. Working in collaboration with our programmes team, and leveraging the journalistic excellence of The Economist Group, you will define the standard for global news education.
In this fixed-term role, you won't just create lessons; you will engineer innovative, nuanced, discussion-based frameworks that challenge children to master complex global topics and build essential critical-thinking and communication skills. As a Senior Lead, you will drive the development of our Headlines programme, aligned with our ambitious strategic goals, bringing flair and originality to our globally-relevant resources.
RESPONSIBILITIES
Design world-class classroom resources
Research, pitch and execute sophisticated lesson plans that distill the world's biggest issues into diverse, nuanced and rich learning experiences
Set the benchmark for quality by writing, editing and proofreading high-impact teaching resources
Collaborate with our Graphic Designer to ensure our content is as visually compelling as it is intellectually rigorous
Apply our house style, pedagogical approach and editorial voice consistently across all content
Programme leadership and innovation
Proactively analyse shifts in global curricula and educational trends to ensure our products remain the market leader
Craft high-level website copy and teacher-facing materials that articulate the unique value of our programmes
Conduct school visits to observe, evaluate and occasionally model the delivery of Topical Talk lessons
Partner with the Director of Programmes to implement rigorous monitoring and evaluation frameworks which track and scale programme success
Workshop delivery
End-to-end execution of student workshops and events, from the idea-generation stage to writing, proofreading, delivery and evaluation
Deliver expert-led training that empowers teachers to maximise the impact of our resources
Strategic relationship management
Work at the highest level with The Economist’s journalists to translate complex global issues into engaging educational content
Identify and interview world-leading topic experts to enrich our work with unique insights
Manage complex timelines and stakeholder expectations with precision to ensure all milestones are met
This role will involve some travel. It also involves working with young people, so you will need to have an enhanced DBS check (which The Foundation will organise).
SKILLS AND BEHAVIOURS
Whether you are a top-performing teacher, a seasoned journalist, or a leader in the content-writing sector, you possess the following:
A passion for the news and global current affairs
An unwavering commitment to empowering the next generation through a deep understanding of the news
A track record of creative "outside-the-box" lesson design that develops critical thinking and oracy
The ability to quickly break down, not dumb down, complex current issues to make them accessible to children, whilst commanding the respect of subject-matter experts
The power to quickly engage a classroom of new students and bring your lessons to life
The expertise to approach complex topics with balance and political neutrality – you are able to share a variety of views to enrich learning
A self-starting mindset. You operate independently to maintain a relentless standard of excellence
Exceptional attention to detail combined with superior project and time-management skills
A collaborative nature. You thrive in a team-based environment to achieve collective goals
EXPERIENCE
You have…
Qualified Teacher Status (or equivalent): at least two years of high-impact experience teaching 10-18-year olds backed by up-to-date knowledge of educational research and developments
Experience in journalism, international relations, politics, or proven success in using current affairs as stimuli for classroom engagement
A portfolio of inspiring, high-quality classroom resources developed both independently and through collaboration
Demonstrated experience in designing, testing and scaling initiatives with measurable impact
You might have…
Proficiency in creating and editing video or digital content
Experience in educational content creation within diverse environments outside the traditional classroom
We're particularly keen for you to apply if you are from a community under-represented in the charity sector or have lived experience of facing extra barriers because of your background.
We enable disadvantaged children to build essential critical-thinking and communication skills through inspiring discussions about the news.
The client requests no contact from agencies or media sales.
This is a 2-year funded post with specific responsibility to improve and increase our support to those over 65 who are experiencing financial hardship
In the brand-new role of team leader, you will take on the responsibility ofproviding structured line management to our existing advice service. Supporting our four skilled and experienced part-time advice workers, while also expanding the service.
You will coordinate and deliver advice and information to new and existing groups including our own Older People’s Lunch Clubs.
Establish new satellite provision, delivering finance workshops, and drop-in services, and providing additional delivery capacity.
Ensure our Advice and Information team keep up to date with changes to legislation and support mechanisms so that they are empowered to support people in a holistic way. This will include signposting service users to the most appropriate support both internally, to other parts of our service, and to other external support.
You will lead on our efforts to gain the Advice Quality Standard (AQS) to ensure our service is of the highest professional standard.
You will represent ICCM on relevant panels and network groups across Greater Manchester. This ensures our service is connected to the wider support landscape and integrated with city and region-wide initiatives.
You will be expected to take on a limited caseload of one-to-one appointments providing advice and information to people.
Between drop-in, group sessions and one-to-one case load it is expected that you will work based on approximately 2 days per week being direct delivery. This is once the role has been fully established.
The Team Leader will focus on:
· Increasing organisational capacity, extending our reach and reducing waiting times.
· Coordinating and developing the team, ensuring the service continues to respond to changes in the welfare system, and that updates are communicated effectively across the team and to the people we support.
· Developing the AQS framework to improve and ensure the quality of work.
· Increase capacity to develop links with other stakeholders and VCFSE, building on existing connections and forging new links with other agencies and referral pathways.
· Ensuring our casework, feedback and monitoring (including our CRM system) is accurate and up to date, so we can best show the impact of our work.
· Supporting our Irish Traveller work to ensure all residents can access our services.
· Contribute to the delivery of culturally specific training to professionals within health and social care across Manchester.
Key Responsibilities:
· Day-to-day supervision and coordination of the Advice and Information Team, under the direction of the Advice and Advocacy Manager
· Provide regular individual supervision to each team member
· Develop culturally specific approaches to supporting older people across Manchester who are experiencing financial hardship. Including extending our reach to new people/areas and ensuring information is available, accessible, and in an appropriate format.
· Lead on attaining the Advice Quality Mark.
· Develop our service knowledge to take account of changes to the benefit system, council tax and energy prices.
· Provide oversight of the referral and booking system and the Case Management System to ensure all client activity is recorded. Working with the Administrator and other staff to ensure the smooth delivery of services.
· Review and enhance the outcomes monitoring system for the service. Ensuring good data collection and reporting internally and for funders.
· Recognise and respond appropriately to safeguarding concerns and make referrals where necessary in line with ICCM’s policies and procedures.
· Manage a restricted caseload
· Maintain accurate and timely case records and ensure follow-up actions are completed.
Organisational Responsibilities
It is the nature of the work at ICCM that tasks and responsibilities are in many circumstances unpredictable and varied. All staff are therefore expected to work in a flexible way, when the occasion arises, when tasks not specifically covered in their job have to be undertaken.