Information management jobs

Can you help us?

 We are seeking a dedicated administrator to join our team and provide essential administrative support to our Specialty Training portfolio. As our Specialty Training Assistant (Exams), you will be responsible for the administration of high-stakes membership examinations, ensuring the integrity and efficiency of the College’s assessment processes. You will manage examination databases and question banks, process candidate applications and requests, and support the coordination of exam-day logistics, including digital platform setup. You will also support governance activities and contribute to continuous improvement initiatives to enhance exam delivery. To thrive in this position, you will need to be highly organised, meticulous, and confident in handling complex processes under pressure, with strong communication skills and proficiency in digital systems to deliver a seamless experience for candidates and stakeholders.

Senior Fundraising Events Coordinator

The role will be hybrid - mostly WFH with coming into the London office at least once a week .

About Restless Development

Restless Development is a global non profit agency. We support the collective power of young leaders to create a better world. We are independently registered and governed in nine countries (India, Nepal, Sierra Leone, Tanzania, Uganda, UK, USA, Zambia and Zimbabwe) bound together by our vision for youth power. We run youth-led programmes to tackle the issues that young people care about the most –  We also run the Youth Collective – a growing network of over 4000 local youth civil society groups and organisations in 185 countries. We are committed to creating an agency that walks the talk on power shifting, using the power shifting checklist, both internally and externally.

Our approach to safeguarding

Restless Development considers the welfare and protection of children, young people and vulnerable adults to be an organisational imperative with primacy over the success of programmes or strategic objectives. We recognise that safeguarding is everyone’s responsibility and we expect all of our staff, volunteers and partners to ensure we protect the communities in which we operate from harm and abide by our Safeguarding Policy.

About the role

We are looking to hire a Senior Fundraising Events Coordinator within Restless Development’s UK Fundraising team. The fundraising team’s income has grown year on year and there is huge potential to continue to grow this further and create impact at scale.

The Senior Fundraising Events Coordinator will be primarily working on the Schools Triathlon programme and managing all PR & social media comms, and also supporting on both merchandise and sponsor management. The Schools Triathlon is the UK’s largest fundraising and sporting event for children aged 7-13. Its aim is to encourage more children into sport while also teaching them the importance of fundraising. Over the years, the events have raised over £3.4m for Restless Development and local charities and over 9,000 children have taken part. We are aiming to deliver 15 events in 2026 and significantly expand the series.. 

We are looking for an energetic team-player, proactive individual with great interpersonal skills who is happy to learn and get stuck in. 

Key responsibilities

Deliver and event manage high-quality Schools Triathlon events in 2026 and beyond 

• Throughout September to February, present assemblies for the Schools Triathlon to inspire school-age pupils to sign up and take part in the Schools Triathlon series, and motivate them to fundraise by delivering a fun and engaging presentation.
• Develop strong professional relationships with various important stakeholders from host schools throughout the year, in person and online; as well as with participating schools through the delivery of assemblies and in comms prior to the event day. 
• Work with our event delivery partners to deliver 15 events throughout April, May and June 2026, ensuring that the event logistics, host school requirements, participant details are finalised and managing host school relations.
• Respond to enquiries from parents and guardians on our dedicated inbox and mobile phone when needed.
• Develop a good working relationship with the Triathlon Committee, made up of Restless Development staff and volunteers, while still keeping the appropriate members informed and bringing in support as and when needed.
• Update on relevant KPIs and income where needed
• Support the Senior Fundraising Manager with recruitment of regional volunteers when needed

Schools Triathlon social media & PR 

• Lead on all social media activity for the Schools Triathlon across  our social media channels
• Lead on liaising with external PR and Host school stakeholders to deliver exceptional PR across the Schools Triathlon event series
• Lead on being the main contact for all Host School marketing teams, ensuring effective working relationships are in place and maintained to an excellent standard
• Report monthly on KPIs, ensuring effective tracking for social engagement across all channels
• Work closely with the Comms team, to ensure best working practices and collaboration is in place
• Together with the Head of Fundraising, lead on the drafting and development of the Schools Triathlon parent comms
• Manage the partnership with our events photographers

Sponsors

• Together with the Head of Fundraising, develop a sponsors partnership prospect list that aligns with our social values for year 2027 and beyond
• Lead on the project plan for our sponsors with support from the Head of Fundraising
• Set, monitor and report on the progress of KPIs and fundraising as and when needed
• Work with the wider team to plan and deliver an excellent stewardship journey for sponsors ensuring continued engagement 

Systems, Processes & Communications

• Support the wider team with event comms responding in a timely and professional manner.
• Use DotDigital to communicate to  schools and event participants 
• Competent use of Excel to process data and regularly update internal and external databases.
• Manage the Schools Triathlon website, ensuring that it is up to date and relevant.
• Accurate and timely logging of information into Restless Development’s registration system Eventrac and CRM, Salesforce – executing mass imports, new individual records, and regularly cleaning data.
• Understand and manage fundraising using the digital fundraising platform, JustGiving, ensure all pages set up are logged on our CRM.

Other 

• Must attend the Schools Triathlons as needed across April, May and June and other occasional evening and weekend work, for which time off in lieu will be given.
• Support on wider charity initiatives as and when needed
• Many of the schools we have relationships with are not accessible by public transport, so it is vital you have access to a reliable roadworthy vehicle. All travel will be reimbursed in accordance with Restless Development’s travel policy.
• Manage our Schools Triathlon Leader programme, working with the wider team to recruit and develop the opportunity for graduates/young people
• Undertake any other duties as requested by the Head of Fundraising. 

Job title: Senior Fundraising Events Coordinator

Location: North London/Cambridge (with travel to the office once a week)

Salary: £37,226 per annum (Band O)

Preferred start date: March 2026

Length of contract: 2 years fixed contract

Reports to: Head of Fundraising

Expected travel:
Frequent travel around your county and other areas in the UK for school assemblies and school meetings. Occasional evening and weekend work for Schools Triathlon events in April-June and other stewardship events which time off in lieu will be given. Occasional overseas travel to Restless Development Hubs may be possible if of interest.

Other requirements: Must have a full drivers licence and access to a vehicle. Will be required to complete DBS check.

Are you passionate about making a real difference? Are you used to engaging with diverse communities? Do you have experience of working in a client/customer facing role and dealing with a variety of external stakeholders? Do you hold excellent organisational and project management skills?

TPP are recruiting an Engagement and Event Coordinator on behalf of our client, an international charity focused on supporting people facing severe health issues.

Benefits:

• 25 days' holiday per annum plus public holidays, increasing after two years' service by one day per year (up to a maximum of four additional days per year)
• 5% Employer Pension Contribution
• Corporate Eye Care Scheme
• Life Assurance (4 times basic salary)
• Cycle to Work Scheme
• Season Ticket Loans

The Role:

As an Engagement and Event Coordinator, you will help expand the database of volunteers and save more lives. This role is central to the client's mission and we're looking for someone who is excited to engage with diverse communities, support patients and their families, and manage impactful volunteer recruitment events across the UK.

Main responsibilities:

• Develop and manage volunteer recruitment events nationwide.
• Engage with patients and their families to create compelling appeals that raise awareness and increase volunteer registrations.
• Lead presentations and training sessions for volunteers, communities, and corporate groups to inspire participation in drives.
• Collaborate with marketing and PR teams to optimise event visibility and support patient-led campaigns.
• Work towards volunteer recruitment KPIs and targets while maintaining detailed records in our database.

Essential requirements:

• Experience in a client-facing or support role, with strong communication and organisational skills.
• Sensitivity and empathy when working with individuals facing difficult circumstances.
• A full UK driving licence and willingness to travel regularly across the UK.
• Excellent IT skills, with experience using databases and managing digital communications.

Note: Due to the nature of this role, some evening and weekend work might be required. Toil will be given.

This vacancy is based in West London and closes 29th January.

If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!

TPP are always keen to speak with candidates looking to work in the sector so if this role isn’t quite right for you, please do check out our website www.tpp.co.uk and pop your CV over to us!

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Are you passionate about building meaningful relationships and creating lasting impact through philanthropy? The University of Strathclyde is seeking a dynamic and experienced Donor Experience and Legacies Officer to lead stewardship and engagement for our major donors, scholarship supporters, and legacy pledgers.

This is a unique opportunity to shape donor journeys across multiple giving areas - from transformative scholarships and legacy gifts to major donations supporting research and teaching. You’ll work closely with inspiring students, academics, and colleagues across the University to deliver compelling donor communications, events, and impact reports that celebrate generosity and deepen engagement.

Brief Outline of Job:

To lead and deliver donor stewardship and engagement strategies for major gifts (donor gifts of £100k+), scholarships (UG and PG), and legacy giving. This includes creating compelling donor communications, managing cultivation events, and developing stewardship plans that support repeat giving and long-term relationships.

Major Gifts: Support the cultivation and stewardship of donors giving £100k–£1M+, including designing and delivering bespoke impact reports for major donors, organizing donor meetings, campus visits and events in collaboration with the Major Gifts team.

Scholarships: Support the development of and delivery of our scholarship fundraising strategy, including producing promotional materials and annual donor reports. Liaise with colleagues across the University to ensure effective scholarship delivery and reporting.

Legacy Giving: Lead the development of a new legacy stewardship strategy, including the introduction of a new giving circle for legacy pledgers, conducting face-to-face meetings with potential legacy donors and creating promotional content and opportunities.

Alumni Fund: Contributing to Giving Day and Alumni Fund Board activities. Support mass donor communications and stewardship initiatives.

Team Leadership: Line management of the Development Assistant and deputising for the Individual Giving Manager when required. 

If you’re a creative communicator, strategic thinker, and relationship builder with a flair for storytelling and donor cultivation, we’d love to hear from you.

About Us:
We are a values-driven organisation committed to improving the lives of adults with complex needs. Our specialist Day Service provides a supportive, person-centred environment where everyone can thrive.

The Role:
We’re looking for a compassionate and organised Transition and Placement Coordinator to support adults as they move into our Day Service. You will coordinate personalised transitions and placements, liaise with families, carers, and external agencies, and work closely with our multidisciplinary team to ensure each individual receives the support they need.

Key Responsibilities:

• Develop and implement personalised transition plans.

• Coordinate pre-placement visits, trial periods, and placement allocations, including transport.

• Maintain accurate placement records and funding agreements.

• Organise reviews and adapt plans based on feedback.

• Act as primary contact for families, carers, and professionals.

• Build strong relationships with schools, social care, healthcare providers, and funders.

• Promote the Day Service and support smooth referral pathways.

Person Specification:

• Excellent communication, organisational, and advocacy skills.

• Experience working with multidisciplinary teams.

• Proactive, detail-oriented, and flexible to changing needs.

• Strong relationship-building and coordination skills.

• Experience with complex needs and adult transitions desirable.

• Proficient in record-keeping and IT systems.

• Person-centred, passionate, and a team player.

Why Join Us:

• Make a real difference in the lives of adults with complex needs.

• Be part of a supportive, collaborative, and values-driven team.

• Work for an organisation that values innovation, person-centred care, and inclusivity.

• We welcome applications from people of all backgrounds.

We are recruiting a Lead Digital Performance Analyst within the Digital Services Team on a 23-month FTC.

The Fund is embarking on an exciting digital journey over the coming years. This role will put you at the heart of those ambitions. You will take a lead role in helping us to translate these ambitions into operational reality through improving our current digital service. If you love a challenge, including delivering ambitious outcomes, whilst working collaboratively with a rapidly growing digital team then this role is perfect for you.

The role is crucial in helping us deliver our digital strategy. As a Lead Digital Performance Analyst, you will help drive the performance of our end to digital service offer. Including ensuring evidence-based decision making is at the heart of our future digital roadmap and drives continuous improvement of the digital services.

This is a senior role with real impact, and you will have the opportunity to work alongside the digital leadership team to help achieve great results for our colleagues and the wider community.

As part of the Digital Service team, you will:

• Lead performance analysis across the Fund’s digital services, ensuring alignment with organisational goals and digital strategy.
   
• Lead the development and stewardship of a comprehensive digital performance framework, including KPIs, service level measures, and quality standards.
   
• Take responsibility for robust data collection and reporting processes that ensure accuracy and trust in our insights.
   
• Analyse digital service performance and user behaviours to generate actionable insights that support strategic decision making and delivery of digital ambitions.

You will also:

• Identify opportunities to optimise digital services through data‑driven insights, and develop tools and techniques that strengthen analytical practice.
   
• Champion a collaborative, inclusive, and data driven culture across digital teams.
   
• Work with your peers including mentoring colleagues to help grow analytical capability across the organisation.

We are entering an exciting period of change, guided by our Digital Strategy. You will need to be comfortable working in a changing environment, driving new ways of working and helping others adapt. You should be keen to learn and apply digital, agile and user-centred design approaches. 

If you are looking to develop your career or take on a new challenge, we would invite you to come and have a chat to find out more. 

Expectation on travel or location: we have four away days a year where you will be expected to attend across the UK.

Interview Details:

Interview Date: 24th – 26th February

Format: Virtual interview

Location: UK - We have a hybrid approach to working, work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices, these are Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle and Newtown.

If you would like an informal conversation about the role specifically, please get in touch

How to apply

Upload your CV in Word format and write a supporting statement of up to 1000 words. We'll use the following criteria to score your application – please show how you meet them in your supporting statement.

 

Essential Criteria:

• Deep understanding of digital service performance including performance measurement frameworks, KPIs, and service-level metrics, user behaviour analytics, and customer experience metrics.
   
• Experience leading analysis functions within digital teams and ability to embed evidence-based decision-making across an organisation.
   
• Expertise in designing and implementing data collection methods, instrumentation, and governance.
   
• Strong analytical and data-driven decision-making skills, using research, insight, and metrics to inform service, product, and process redesign and measure impact.
   
• High-level communication and stakeholder engagement skills, able to influence senior leaders, translate complex issues for non-specialists, and build consensus across digital, technology, and data domains
   
• Resilience and adaptability, comfortable working in conditions of ambiguity, setting direction when inputs are incomplete or conflicting, and driving change in complex organisational environments.
   
• Advanced capability in statistical methods, hypothesis testing, and experimental design. Familiarity with tools such as Google Analytics, Microsoft BI etc.

Desirable Criteria:

• Knowledge of digital service standards, GDS digital performance frameworks, user centered design principles, and modern digital delivery models.

 

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition).

Are you a commercial, values-led leader, who’s looking for a role that gives you the opportunity to shape ambitious new plans and to deliver real impact to your hospice community? Retail at St Nicholas Hospice Care is more than shops — it’s a vital engine that generates over £1m in unrestricted income every year, helping us to ensure everyone in our communities has support, dignity and choice when facing dying, death and grief.

We are entering an exciting new phase, with ambition to grow our retail offer both on the hight street and online, and we’re looking for an exceptional Head of Retail to lead it.

This is a senior role overseeing our entire retail operation: a network of seven shops across West Suffolk, a growing online presence and a donation centre, all delivering high-quality retail experiences while maximising trading and Gift Aid income. You’ll be a key member of the Income Generation Directorate and the Hospice Leadership Team, giving you the opportunity to shape strategy and drive results that truly matter.

If you’re a commercially minded retail leader who thrives on purpose as much as performance, this is a rare opportunity to make a real impact.

Your role

You will:

• Lead, inspire and develop shop managers, staff and volunteers across multiple sites.
• Drive income growth through clear strategy, strong operational planning and performance management.
• Ensure all retail environments reflect our brand, values and commitment to outstanding customer service.
• Lead stock management, merchandising and donation strategies to maximise return.
• Build strong community engagement and supporter relationships.

What you’ll bring

You’ll have:

• Experience leading multi-site retail operations (charity and/or commercial experience welcomed).
• Strong commercial awareness and a track record of improving performance.
• Excellent leadership skills, with a strong focus on coaching, development and engagement to empower your team to achieve success.
• Sound knowledge of charity retail governance, legal and regulatory requirements.
• Confident communication, planning and problem-solving abilities.

Why join St Nic’s?

We offer:

• The opportunity to work for a brilliant life enhancing local hospice, increasing its income and profile to support more patients and their families.
• A supportive, values-driven working environment.
• Ongoing learning and development opportunities.
• Health Cash Plan and wellbeing programme.
• 25 days’ annual leave, increasing with length of service (up to 29 days).
• Competitive pension plan (up to 8% company contribution).
• Life assurance (2x annual salary).
• Free parking and subsidised on-site bistro.
• The opportunity to work from home 1 to 2 days per week.

Role description, January 2026 

Reports to: Senior Consultancy and Training Manager 

Direct reports: None

Location: Unit 7, Finsbury Business Centre Clerkenwell, 40 Bowling Green Lane, London EC1R 0NE,                               hybrid 

Status, hours:    Permanent, full-time – 35 hours p/w 

Salary: Grade D - £32,254 - £35,560 depending on skills, knowledge, and experience. Includes 11% London Weighting which is based on one day a week in the office. 

Role Summary

The Training & Consultancy Officer will work closely with the Senior Consultancy and Training Manager, and Director of Consultancy and Training to deliver significant elements of activity. The post holder will be responsible for the administrative duties in the team which include responding to prospective and current training clients, creating booking forms, invoicing and liaising with our team of associates.

Key Tasks and Responsibilities  

Please refer to the candidate pack for role and responsibilities of this post.

Important note: We monitor for use of AI in responses and will reject applications containing fully AI generated answers.

We encourage applications from people who meet most, but not all, of our essential criteria. And we encourage applications from people who have been disabled by society, are from minoritised groups, have personal experience of alcohol harm or have experienced any other forms of societal discrimination. 

Deadline for us to receive your application: strictly 9am, 11 February 2026. The online application form gives a date and time stamp to all applications.  

We will aim to get back to you by: 13 February 2026.All applicants will receive a response.  

Interviews: Wednesday 18th February (please save the date!)

Mslexia, the UK’s best-loved writing magazine for women, is seeking a Chief Executive Officer to lead the organisation into an exciting new phase of growth and impact.

Founded in 1999, Mslexia is a national publishing and outreach charity dedicated to addressing gender inequality in literature. We support over 50,000 women writers through our magazine, books, competitions, courses, events and online community. Financially independent for more than 20 years, we now want to build on our success, strengthen our sustainability and extend our reach.

This is a rare opportunity to shape the future of a respected, values-driven organisation with a strong brand, loyal audience and passionate team.

About the role

As CEO, you will provide strategic, operational and inspirational leadership for Mslexia, working closely with the Board of Trustees and leading a team of talented staff.

You will be responsible for:

• Setting and delivering organisational strategy with the Board.
• Leading and supporting the staff team, fostering a positive, inclusive and high-performing culture.
• Overseeing financial management, budgeting and long-term sustainability.
• Developing and diversifying income streams, including commercial activity, partnerships and fundraising.
• Acting as the public face of Mslexia, championing its mission locally, regionally and nationally.
• Strengthening governance, systems, policies and risk management.
• Building partnerships and promoting the Mslexia brand and influence.

We are looking for an inspiring, values-driven leader with the vision, credibility and skills to lead a purpose-led organisation.

You will bring:

• Senior leadership experience in the charity, public, commercial or related sector.
• Strong financial literacy and experience managing multiple income streams.
• A track record of leading and motivating teams.
• Experience working with a Board or similar governance structure.
• Strategic thinking skills, with the ability to turn vision into action.
• Excellent communication, influencing and relationship-building skills.
• A strong commitment to equality, diversity and inclusion.

Desirable:

• Experience in the arts, culture or creative industries.
• Experience of hybrid earned / grant-funded income models.
• Events or publishing-related experience.

Why join Mslexia?

• Lead a nationally respected charity with a clear social mission.
• Work with a skilled, passionate and supportive team.
• Shape the future of women’s writing and gender equality in literature.
• Flexible working and family-friendly policies.
• 25 days annual leave plus bank holidays.
• City-centre Newcastle location.

How to apply

Mslexia is working with Jobs with Purpose to recruit to this role. You can access a detailed candidate pack below, including a job description and person specification.

To apply, please forward a detailed CV and a supporting statement (maximum three sides) explaining how you meet the requirements of the person specification and any other information relevant to the role to David Robinson at Jobs with Purpose.

For a confidential discussion about the role, email David with your availability and brief details regarding your experience and interest in the position.

Closing date: Monday 9 February 2026, 12 noon
Interviews: Week commencing 16 February 2026

Mslexia is committed to equality, diversity and inclusion and welcomes applications from all sections of the community.

Reporting to, and working closely with, the Head of Fundraising and Engagement, the Senior Philanthropy and Partnerships Lead will shape and implement innovative strategies, driving growth in philanthropic giving, secure corporate partnerships and obtain critical funding. With a focus on cultivating mutually beneficial, long-term relationships, you’ll craft compelling proposals, develop tailored stewardship plans, and create sponsorship opportunities that inspire ongoing support.

You’ll lead the way in securing multi-year corporate partnerships and nurturing donor relationships to meet ambitious income targets. As a key player in the senior fundraising team, you’ll contribute to strategic planning, represent the charity at events, and champion new approaches to fundraising.

With our newly formed Development Board, the Senior Philanthropy and Partnerships Lead will identify and utilise key networks to grow our philanthropic supporter base across corporate and major donor income streams. With strong writing skills, this person will also craft tailored and compelling corporate proposals and trust and foundation applications.

Who are we looking for?

To support our vision and ensure the achievement of ambitious income targets to support children and families affected by neuroblastoma, we are looking for a strategic and results-driven high-value fundraiser to join our team.

We are particularly keen to speak with interested candidates who enjoy cultivating high-value relationships from scratch and stewarding five- and six-figure corporate partnerships, and/or major donor relationships.

Person specification:

• Demonstrable significant experience working in corporate fundraising (experience in major donor and trusts & foundations fundraising would also be of benefit).
• Strategic thinker with significant experience at a managerial level, developing strategic plans to grow and optimise high-value fundraising.
• A proven record of being results-driven and working to achieve income targets, KPIs and outcomes.
• Proven ability to proactively identify, cultivate and secure new corporate relationships, demonstrate strong new business development acumen and confidence opening new opportunities.

See our Recruitment Pack for the full role description and specification and for information about Solving Kids' Cancer UK. 

Location: Home-based within England with regular travel to London and elsewhere in the UK as required
First stage interviews: Thursday 26th February
Second stage interviews:  Wednesday 4th March

As a safeguarding charity whose work and practice are underpinned by safeguarding principles to protect children and young people and enhance their welfare, we always work in accordance with legislation, statutory guidance, and best safeguarding practices. All our roles require a basic criminal record check.

Night Supervisor

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Night Supervisor

Location: Royal Borough of Kensington and Chelsea (RBKC), the service is a short walk from Ladbroke Grove (Circle and Hammersmith) station. Unfortunately, this service does not have step free access.

Salary: £34,000

Shift Pattern: 37.5 hours per week, Monday to Sunday, 4 days on, 3 days off. This is a night shift role on a rolling rota, which includes weekends and bank holidays, meaning weekly hours may vary slightly. The exact working hours for the night shifts will be discussed later in the recruitment process. You may be required to work outside these hours as per service requirements. 

About the Role

Lead a team as a Night Supervisor. leading the night team in a service which runs to deliver high quality, trauma informed services to residents, participants, and staff. You will lead in ensuring the service runs smoothly, safely, and that night support staff are well supported. You will line manage frontline care and support staff, including night concierge services, within a service that specialises in supporting people who have experienced homelessness, substance use, mental health, and/or offending backgrounds. We work collaboratively with commissioners, partners, and communities to provide psychologically informed environments (PIE) that support recovery, reablement and sustainable independence. We are looking for a Night Supervisor who is driven to provide high quality, effective and person centred support to staff, colleagues, residents and participants. This role will support Service Managers to ensure high standards of service quality, performance, and improvement are delivered on the night rota by encouraging productivity and engagement of night staff.

Some Key Responsibilities Include:

• Support the delivery of high quality, trauma informed night services, ensuring services run smoothly, safely, and in line with organisational standards
• Line manage and support frontline night staff, including night concierge services, fostering a supportive leadership culture focused on staff wellbeing, learning, and development
• Work closely with Service Managers to maintain high standards of service quality, performance, and continuous improvement
• Encourage productivity, engagement, and wellbeing of night staff through regular check-ins, service visits, spot checks, and ongoing team meetings and training to support staff development.
• Provide high quality, person centred support to staff, residents, and participants, including working effectively with people with multiple and complex needs and diverse communities
• Demonstrate strong teamwork and communication skills, ensuring effective and timely handovers between day and night teams to support seamless service delivery
• Lead, motivate, and manage teams effectively, with or without prior formal people management experience

About You

We’re looking for someone who understands the importance of compassion, routine and safety especially at night and who’s ready to make a difference in a calm, consistent way. Whether you’ve worked in supported housing before or bring transferable skills from another role, what matters most is if you’re dependable, care about people and want to make a difference during quieter hours. Furthermore we look for:

• Understanding and/or experience to provide high quality, person centred support
• Ability to work independently and taking responsibility for the night service
• You will require excellent communication skills with residents, colleagues and external partners to build positive and respectful relationships
• Understanding the importance of diversity, equity and inclusion in everything you do
• You have the ability to stay calm and supportive in a fast paced and constantly changing environment
• Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
• Ability to take a compassionate, non judgmental approach when helping others
• You share our values of Ambition, Empowerment, Inclusivity, and Transparency in your everyday work

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Overview

We’re looking for an Assistant Business Development Officer (Bid Writer) to join our national Business Development Team. This is a great opportunity for an excellent writer to start or grow your bid writing career in a successful team with progression opportunities. 

Location: London, Brighton, Manchester or Leeds. 

Salary: £27,861.26 − £32,002.35 per year. If you’re based in London, you’ll receive an additional £4,133.14 per year as Inner London Weighing. 

Contract: 12 months fixed term. 

Responsibilities

About the role 

Change Grow Live is a health and social care charity. Across the country, we support people to make positive changes in their lives, including around drug and alcohol use, smoking, homelessness and criminal justice. 

As an Assistant Business Development Officer, you’ll play a key part in helping us secure new contracts and deliver high quality services for adults, children and young people. You’ll support the development of bids and proposals by writing, researching and collaborating with colleagues across the organisation. 

Your day-to-day will include: 

• Writing and editing bid responses 
• Working with colleagues across the organisation and our partner agencies 
• Completing online research, analysing data and collating evidence 
• Creating presentations, diagrams and reports 
• Helping improve how we do things. 

This is a developmental role, and you’ll receive ongoing support, guidance and training to help you progress. 

About you 

We’re looking for excellent writers who share our passion for supporting people to make positive changes in their lives. You don’t need previous experience in business development, but experience in health and social care, writing, sales, research, or data is beneficial. 

You are: 

• A clear, concise and engaging writer 
• Motivated to learn and develop, welcoming feedback 
• Collaborative and contribute to a positive culture team 
• Curious and analytical 
• Solution-focused, creative and proactive 
• Ready to work hard to deliver on CGL’s values and mission. 

What we offer 

You’ll be able to access structured training, development and mentoring as part of a supportive team. There’s a clear progression pathway within the team. We have a great record of people quickly progressing to Business Development Officer and Senior Business Development Officer roles as they take on increased volume, complexity, and leadership across proposals. 

We also offer: 

• The option to work from home for some of the week 
• Wellbeing support, including an employee assistance programme and an hour each week for wellbeing activities of your choice (find out more here). 

We want our workforce to represent the diversity of the people and communities we work with. We pride ourselves on an inclusive and supportive workplace, evidenced through our Investors in People silver status. 

We’re happy to consider any reasonable adjustments that you need to be successful. Please let us know in your application or at any stage of the process if you would like to discuss this. 

Before you apply 

In the application portal, there’s a section called ‘how you meet the criteria for the role’. This is your chance to tell us about why you’re a good fit for this job – we won’t be able to consider your application unless it’s filled in. Please explain how you meet each of the person specification criteria (listed at the end of the job description). Use clear examples of your experience (this link contains some useful guidance). As guidance, written statements should not exceed 1,000 words. You can address multiple criteria together where you think it makes sense. 

Interviews will be held 16th – 23rd February 2026 via MS Teams. We’ll also ask shortlisted candidates to complete a written task online during this timeframe, at a time of your choice. We may hold a pre-qualification stage task (e.g. presentation) depending on the number of applicants. 

We encourage applications from individuals who may not meet every requirement but are excited about the role. We value lived experience of substance use, homelessness, and/or multiple disadvantages. 

We’re a Disability Confident Committed employer. Under our Disability Confident interview scheme, we will offer an interview to disabled candidates where they meet our selection criteria in their application. Some of our roles attract a high volume of applications and in some circumstances where it is not practicable or appropriate, we may limit the number of interviews offered to disabled and non-disabled candidates. Please confirm in the ‘how you meet the criteria for the role’ part of the application if you are applying under this scheme. We will provide reasonable adjustments as needed. 

Check the job description and team explainer for more information. You can contact Yasmin Gilders to discuss this role further. 

What our people say 

George, who progressed from Assistant Business Development Officer to Business Development Officer last year: 

“What was your route into the team? I came into Business Development after starting out in frontline roles in local authorities and then a housing charity, where I realised I wanted to continue having an impact on people’s lives, but on a bigger scale. The Assistant Business Development Officer role was a perfect progression, and after about a year I successfully applied for a Business Development Officer role. This felt really manageable given the space for development as an Assistant Business Development Officer. 

What are your favourite parts of the job? Winning contracts is a really great feeling, especially when I know they’ve been shaped with service users and colleague to make sure we’re designing services that offer the best support to the most people. I also value the constant opportunities to learn, feeling supported in my development, and seeing the decisions I’m involved in having a real impact on people’s lives.

What were your highlights from last year? Our team away day in Liverpool, which was great fun as well as chance to hear from the managers of our new Liverpool service. It was one of the first bids I worked on as an Assistant Business Development Officer, and it was amazing to see our bid come to life, being delivered by a passionate group of people.

What would you say to someone thinking of applying? I’d definitely say go for it, and once you start, embrace how much there is to learn! Make the most of a really knowledgeable and supportive team, of managers who genuinely want you to succeed, and of all the opportunities to try new things and develop new skills.” 

Holly, who has progressed from Assistant Business Development Officer to Senior Business Development Officer: 

“What was your route into the team? I was a psychology graduate and teacher training drop out! With my experience of working in schools and academic research into young people’s substance use, I started working as an Education Lead for one of CGL’s young person’s services. After a year I applied to join the Business Development Team, wanting to utilise my experience of working frontline and my love of research and writing. I’ve progressed from Assistant to Officer and then Senior Officer since joining the team in 2022.  

How would you describe the team? Helpful, real and full of knowledge. Everyone comes from different backgrounds and is happy to share their skills, knowledge and learning. I’ve never felt like I’ve asked a silly question, and I don’t feel like I must put a on ‘work mask’.

What would you say to someone thinking of applying? Not to think they can’t do it just because they don’t have experience in bid writing or business development. It’s more important to be able to demonstrate that they’re a confident professional writer and are really passionate about working in the drug and alcohol support sector.” 

Salary Range (pro rata if part time)

CGL points 23 to 28 (£27,861.26 - £32,002.35)

Interview Date

16/2/2026

Closing Date

8/2/2026

Our vision is for a world where everyone experiencing a mental health issue receives support and respect. Join our passionate, dedicated team and make a difference today.

About the role

 As a Sessional Peer Support Team Leader within our Safe Haven service, you will play a key role in ensuring the safe, effective day‑to‑day running of the service. You will provide on‑shift leadership, support and guidance to staff, while working closely with the Service Manager to ensure the service meets quality, safeguarding and operational standards.

Our Safe Haven service supports people who are experiencing, or are at risk of, a mental health crisis. The service is delivered in partnership between Solent Mind and Southern Health NHS Foundation Trust, offering compassionate, timely support in a welcoming environment.

Key responsibilities include:

• Providing supervision, support and guidance to staff on shift
• Overseeing the smooth running of the service, ensuring safeguarding and risk assessment processes are followed
• Working in partnership with clinical and community services to achieve positive outcomes
• Contributing to service development, quality improvement and monitoring activity
• Ensuring the building is safe, welcoming and meets health and safety requirements

This is a sessional role (0 hours contract) with 4.30pm -11.30pm shifts (with some weekend/bank holiday working essential).

Any offer of employment will be subject to an Enhanced Adult DBS check.

About you

To succeed in the role you will need experience working with people who may be vulnerable and have complex needs as well as an understanding of mental health issues and their impact on individuals and communities (which may come from professional, personal or lived experience).

You will have experience supervising or leading a staff team and have Strong verbal and written communication skills.

You will be confident using IT systems, including MS Office and case management or CRM systems.

You will have the ability to remain calm, reflective and solution‑focused, as well as have awareness of safeguarding, equality, diversity and inclusion to remain calm, reflective and solution‑focused.

About us

Solent Mind is the largest mental health charity in Hampshire. It is part of a network of 125 local Minds in England and Wales, which are independent charities affiliated to Mind, the national mental health charity. Solent Mind has its own board of trustees and raises its own funds to deliver its services, support and training tailored to the needs of people living in Hampshire, Southampton, Portsmouth, and the Isle of Wight. Solent Mind has a gold award for workplace wellbeing index 2022/2023 and has signed up to be a mindful employer.

If you’re ready to join the fight for mental health, visit our website to find out more and apply.  

Closing date: Sunday 1 Februay 2026 (11.59pm)

Solent Mind welcomes applications from all the communities in which we work. Appointments are made on merit.

Registered Charity No: 1081116. Registered with Limited Liability in England and Wales No: 4004500.

Title: Supporter Care Executive

Location: Haywards Heath (hybrid working pattern please see details below)

Contract: Permanent

Salary: £24,461 - £28,778

About the role

The Supporter Care Executive plays a vital role in delivering an exceptional experience to all UK donors. Acting as a key point of contact, the Supporter Care Executive will ensure that every supporter feels valued, informed and appreciated. You will handle a range of enquiries across phone, email and written correspondence, providing accurate information and resolving issues with warmth, professionalism and efficiency.

Responsibilities

• To be directly responsible for efficiently responding to supporter and wider audience enquiries and donation pledges; adding value, taking every opportunity to promote and exceed expectations. 

• Deliver a first-class experience to supporters by engaging in positive conversations through various communication channels, such as email, telephone and written media, meeting internal SLAs. 

• Maintaining and updating the FAQs for agencies. 

• Working with the Head of Fundraising Services and other internal teams on ad-hoc projects as required. 

• Assisting in managing external agencies, including monitoring performance. 

• Assisting with agency training and briefing. 

This is a highly varied and involved role and the above is not an exhaustive list of duties or required professional skills. Please see the Job Description for full details.

About you

You are someone who thrives on creating meaningful, positive interactions with supporters and the wider public. Bringing energy, empathy and clarity to every conversation, you take pride in delivering timely, thoughtful responses that build trust and demonstrate genuine appreciation. You enjoy working across different communication channels and are confident in adapting your tone and approach to suit the needs of each individual.

Working Arrangements

The post holder will be required to attend our modern Haywards Heath office on Tuesdays, Wednesdays and Thursdays. The remaining days can be worked remotely.

While we anticipate this arrangement will suit most candidates, there may be some flexibility around working hours or the number of days spent in the office for exceptional candidates. Any adjustments would require prior approval, and we are happy to discuss this during the recruitment process.

Jobholder Requirements

Essential:

• Proven experience in a customer service environment dealing with the public by letter, email and telephone. 

• An ability to manage multiple priorities and ensure deadlines/service levels are met. 

• A professional and accountable approach to all areas of work with the desire and commitment to continuously improve. 

• A positive and flexible approach. 

• An understanding of and commitment to equality of opportunity for disabled people. 

Desirable:

• Experience of working in the charity sector. 

Next Steps

To apply for this exciting new opportunity, please complete an application via our recruitment portal. We are particularly interested in learning of your motivations for applying.

As an equal opportunity employer, we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader and qualified people living with a disability are particularly encouraged to apply.

Closing date: 8 February 2026