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Deputy Service Manager

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Job Title: Deputy Service Manager

Location: Based within a non-residential service in Wembley, working within communities, homes, and other residentials. This service does have step free access however we are unable to guarantee this at some of the other locations where the role is based such as homes and community based locations.

Salary: £31,700

Shift Pattern: 37.5 hours per week Monday to Friday on a rota working 09:00 - 17:00, hours may be extended 08:00 - 18:00. You may also be required to work outside these hours as per service/participant requirements. You will also take part in our out of hours on call rota for managers.

About the Role

This is a great opportunity for a Deputy Service Manager to join our team based in Wembley. You will support the Service Manager to ensure high quality service delivery, being a key contact for staff, helping them feel supported, skilled, and empowered within their roles. In this role you will be based within a service which is at the heart of delivering person-centred support to vulnerable adults who have been, or are at risk of homelessness. This is a floating support service based in the heart of Wembley, near the Civic Centre. With a team who are dedicated to supporting our participants within their homes, communities, and in outreach based support.

Key Responsibilities Include:

• Line Management and Leadership, supporting your team providing advice, guidance and support throughout their employment lifecycle
• Support the Service Manager in leading the day to day operational delivery of the service
• Risk Management ownership, ensuring processes and policies are followed
• Financial Management, including petty cash and budget management
• Contract management and Internal auditing, admin, and general other duties as required. 

About You

We are seeking a passionate, driven and motivated colleague to help lead our service in a trauma informed and inclusive way. Someone who is knowledgeable in the needs of our residents, particularly around homelessness and complex needs, able to support the team in delivering their daily duties. You will be driven with passion for what we do, and be able to work flexibly to meet service needs, providing new ideas and opportunities to develop the service further to continue to achieve excellence!

• Understanding of homelessness and complex needs of people from different backgrounds
• Ability to provide high quality support and line management to staff.
• Ability to support the Service Manager and help manage staff with daily tasks, caseloads and overall day to day running of the service.
• Ability to motivate and empower a team to achieve KPI's
• Ability to provide advice, guidance, and support to the team on all aspects of service delivery including resident related queries
• Willingness and ability to work flexibly to meet service needs
• IT proficiency - we use various systems so look for someone who can learn and navigate new systems including case management, Microsoft, ATS, HR systems, and other types of organisational software
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Engagement Worker

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Job Title: Engagement Worker

Location: Romford -  Unfortunately there is no step free access available at this service. 

Salary: £28,800 

Shift Pattern: 37.5 hours per week over 3 Days on a rolling rota between Monday to Sunday 08:00 - 20.00. You may be required to work outside these hours as per service requirements such as bank holidays and evenings. 

About the Role

We're looking for an Engagement Worker to join our team in successfully rehabilitating and reintegrating our male residents and participants into the community. In this role, you will provide pathways, support, and appropriate interventions to enable successful resettlement. You will also collaborate with internal and external partners and agencies to achieve desired outcomes.

Our Complex Needs Accommodation provides supported accommodation, bespoke person-centred care and support as well as intensive housing management services in the community for adults with specific accommodation and well-being support needs. You will ensure the smooth running of the service by conducting welfare checks, supporting residents, and handling any issues that arise. 

Some key responsibilities include: 

• Ensuring the safety and wellbeing of residents and participants at all times
• Focusing on empowering our residents to take control over their lives and meet their personal goals
• Planning activities to engage residents with other people, communities, and opportunities
• Building trusting professional relationships with residents, helping them to achieve their goals and aspirations which could be through tailored one to one sessions, group sessions, in and out of service activities, and general wellbeing check ins
• Be a valued and reliable member of the team, completing handovers for night colleagues for a seamless service

About You

We’re looking for someone with a genuine passion and felt purpose to help people, challenge stigma, and make a real difference to people’s lives!
We are looking for a team player, driven to provide high quality care and support to others, an effective communicator who is able to build rapport with others from various backgrounds. You will be compassionate, supportive, and empowering to others, whilst able to form effective, positive and motivational relationships. 

• Experience of working with people of complex backgrounds and/or a good understanding of the sector, particularly around multiple and complex needs and homelessness
• Ability to show empathy and compassion to our residents, and different challenges they face
• Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
• Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
• Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

We’re looking for a Training Officer to help us develop and deliver high quality learning and professional development for people working with and for young people across the North West.

This is a great opportunity for someone who enjoys creating and delivering engaging training and supporting others to learn and grow.

Working with our Learning, Workforce Development & Equality Manager, you’ll help shape our learning offer and support a skilled, confident and connected youth sector workforce.

What you’ll be doing

• Design and deliver engaging training and workshops (online and in person)

• Build relationships with learners, partners and organisations

• Support learning events, networks and Communities of Practice

• Use feedback and evaluation to improve what we do

We’re looking for someone who has:

• experience of training, facilitation or learning and development

• confidence delivering engaging sessions to different audiences

• good communication and organisational skills

• an understanding of youth work or the issues affecting young people

• a commitment to equality, inclusion and safeguarding

More information in attached recruitment pack - closing date Monday 21 Sep 2026 @ 12 pm

Interviews will be held in person on Tuesday 29 September 2026.

As an Organisational Change & Development Consultant, you'll play a key role in delivering people, culture, talent, organisational design and development projects that support the British Heart Foundation's People Power. Working within the Talent & Organisational Development team, you'll partner with change specialists, learning technologists and learning and development professionals to drive meaningful organisational change.

Reporting to the Senior Lead Organisational Design & Operating Model, you'll provide project and consultancy support across the organisation. You'll work collaboratively with stakeholders to identify challenges, develop evidence-based solutions and deliver initiatives that support organisational priorities.

You'll lead projects and workstreams, develop change, communication and training plans, support organisational design activity and use research, insight and stakeholder feedback to drive successful outcomes. You'll also contribute to business reporting and provide project and consultancy support across the organisation.

About You

As our ideal candidate, you'll have:

• Knowledge of consulting skills, project management and organisational change principles.
• Experience managing multiple projects and supporting organisational change, development or design initiatives.
• Experience working within a Learning, Talent or Organisational Development environment.
• Strong stakeholder engagement, facilitation and influencing skills, with the ability to build effective relationships at all levels.
• Excellent written communication, presentation and organisational skills, with strong attention to detail.
• Strong analytical, research and problem-solving skills, with the ability to use insight and data to inform decision-making.
• A proactive, solutions-focused approach, with the confidence to take initiative and embrace new ways of working.
• The ability to apply behavioural insight to support people development and organisational change.
• Strong IT skills, including Microsoft Word, Excel and PowerPoint.

A qualification in HR, Learning, Organisational Development or Organisational Change would be advantageous, as would knowledge of organisational design principles and processes.

If you're passionate about helping organisations navigate change and delivering initiatives that create positive people and organisational outcomes, we'd love to hear from you.

Working arrangements

This is an 8-month, project-specific fixed-term contract supporting a large-scale organisational design and operating model project to transform BHF and enable the delivery of our strategy.

This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause. 

Belonging at BHF

By embracing diversity and fostering an inclusive environment, we strengthen our ability to achieve our mission of saving and improving lives, ensuring our work reflects and serves the needs of every community across the UK.

To hear from our people, check out Belonging at BHF. 

Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world where everyone has a healthier heart for longer.

Benefits and development

At BHF, we offer a comprehensive range of benefits designed to support our colleagues’ wellbeing and professional growth.

To find out more about our benefits you can download the Benefits document at the bottom of this page or check out our Benefits and Developmentpages. 

Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage. 

Interview process

The interview process may take place in-person or virtually via MS Teams.

How to apply

It’s quick and easy to apply for a role at the BHF. Just click on the apply button below. All you’ll need is an up-to-date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria.

Our recruitment processes are fair, accessible, and inclusive. BHF use anonymous CV software as part of the application journey. 
 
We support responsible use of AI to help shape your application. By applying for a role at BHF, you confirm that your application is authentic and reflects your own skills and experience, to ensure everyone is assessed fairly.

Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team. 

Harris Hill are thrilled to be working with a well-established community charity in North West London, seeking an experienced Interim Advice Manager to lead a vital advice service supporting people experiencing poverty, hardship and food insecurity.

Brent, London (Hybrid) | £36,565–£41,000 per annum
Fixed term until 30 September 2027, with possibility of extension

The charity provides frontline services that help people move from crisis towards greater stability and independence.

About the role

You will lead the Advice and Open ARMS services across multiple sites, managing staff and volunteers delivering advice on benefits, housing, debt and immigration.

Alongside overseeing day-to-day delivery, you will support service development, quality assurance and improvements to systems and processes. You will also maintain a small caseload and work closely with the Senior Leadership Team.

Key responsibilities

• Manage and support advice staff and volunteers, including supervision and performance management.
• Maintain a small caseload, supporting clients with complex needs.
• Ensure high-quality, compliant advice and effective safeguarding.
• Act as the Designated Safeguarding Lead.
• Lead on quality assurance, case checking, AQS audits and case management systems.
• Develop Advice and Open ARMS services in line with organisational strategy.
• Support funding applications, reporting and monitoring of outcomes.
• Manage the service budget and funder requirements.
• Support the induction, supervision and development of advice volunteers.

About you

You will be an experienced advice professional and confident manager, committed to supporting people experiencing hardship.

You will have:

• At least three years' experience in welfare advice or casework.
• Experience managing staff and volunteers.
• Experience handling complex advice cases and developing services.
• Experience with monitoring, evaluation and case management systems.
• Experience responding to safeguarding concerns.
• Knowledge of AQS or a similar quality framework.
• Excellent communication, organisational and IT skills.
• The ability to manage competing priorities and lead change.

Experience working with refugees and asylum seekers, AQS assessments, safeguarding training, budget management, fundraising or community languages would be desirable.

For more information, please submit your CV.

Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Role Overview:
The Talent Set are delighted to partner with our client on a fantastic Philanthropy Manager (part-time) role. This position involves cultivating relationships with high-net-worth individuals and philanthropic donors to support impactful education programmes in developing regions, through personalised engagement and strategic fundraising.

Key Responsibilities:

• Identify, approach, and manage relationships with prospective and existing donors to secure significant gifts.
• Develop and implement tailored donor engagement plans, including face-to-face meetings, events, and written communications.
• Organise and support high-quality fundraising events and engagement opportunities to cultivate relationships and generate income.
• Research potential new donors, funding streams, and opportunities, supporting proposal and report development.
• Manage donor records and interactions accurately within CRM systems, ensuring timely acknowledgements and stewardship follow-up.
• Provide administrative support to senior stakeholders for supporter meetings, communications, and scheduling.
• Collaborate across teams to optimise donor engagement strategies, leveraging learnings from past activities.
• Maintain a strong understanding of the organisation’s programmes, impact, and funding needs to inspire supporter confidence.

Person Specification:

• Proven experience in developing relationships and securing funding from high-net-worth individuals or philanthropic sources.
• Confident in designing and delivering personalised, high-quality engagement and stewardship activities.
• Excellent interpersonal, verbal, and written communication skills, capable of inspiring and motivating supporters.
• Demonstrable organisational and time management skills with the ability to prioritise a busy workload.
• Strong IT proficiency, including experience with CRM systems such as Salesforce or similar platforms.
• Results-oriented, with the ability to work independently and under pressure while contributing to a collaborative team environment.
• Genuine commitment to the organisation’s mission and values, with an understanding of international development and education sectors.

What’s on Offer:

• Salary: £24,000 - £27,000 (£40,000 - £45,000 FTE)
• Location: Remote – UK based
• Contract: Part-time (3 days a week) - 9-month FTC
• Start: October 12th 

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Are you looking to gain experience while working for a leading housing and homelessness charity?  

We are looking for someone to join the Rent Service Team as Assistant Rent Service Partner.

This busy team processes Housing Benefit payments from 55 local authorities in the UK for up to 4000 St Mungo’s residents; and collect over £45 million in rent and service charge plays a key role in the organisation to support clients to rebuild their lives. In this role you will:

• Provide administrative support to the Rent Service Team to facilitate early intervention of rent arrears overall.
• Be responsible for a caseload of up to 750 residents; working proactively to support clients in prevention of rent arrears within your designated caseload.
• Use your sound influencing skills in the recovery of former tenant rent arrears.
• Communicate effectively to provide high levels of customer service to internal and external stakeholders.

In this role you will be required to work for at least 2 days per week from our Central Office in Farringdon, London. This allows for training, in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week, from home.

About you

We think these roles offer a great opportunity for proactive people looking to develop the skills required for future career progression. We encourage you to apply if you can provide excellent customer service and demonstrate the below:

• Some knowledge, and experience of tenancy management, income and arrears collection, or a willingness to develop these skills.
• An understanding of general benefit legislation and its effects on vulnerably housed people and people experiencing homelessness.
• The ability to work as part of a team with good communication skills to communicate effectively, both verbally and in writing with a variety of different people.
• Strong administration skills, attention to detail and the ability to use different IT packages including Microsoft Office.
• Good organisation and the ability to effectively prioritise your own time and workload.

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

How to apply

We may close this advert early and encourage early application if you are interested.  

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10am on 28 September 2026

Interview and assessments on: 12 October 2026

Please note: This role is not eligible for visa sponsorship. Applicants must have existing and ongoing right to work in the UK for the duration of employment.

Successful candidates will be required to provide evidence of their right to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

Job description:

Reporting to: Bradford Team Leader 
Hours: 17.5 - 21 hours (negotiable) 
Salary: SCP 7 £27,910 per annum pro-rata 

Leave: 28 days plus 14 Bank Holidays pro rata 
Pension and benefits: 5% employer contribution pension, with an additional 5% employee contribution. 

Closing date: Monday 12th October 12pm 

Interview date: Tuesday 20th October 2026 
 
Contact details for recruiting manager for applicant: Linda Barker, Bradford Team Leader

 This candidate will be joining a vibrant and brave grassroots organisation led by Gypsy and Traveller people in West Yorkshire. Leeds Gypsy and Traveller Exchange (Leeds GATE) is an established and award-winning civil societyorganisationwith a national profile. We arerecognisedas being innovative, brave and creative.Our overall aim is to improve the quality of life for Gypsies andTravellersthrough addressing inequalities in homes, health, education, and employment, financial and social inclusion. We run a number ofa communityfacing and strategic projects to achieve our aims including advocacy, community development and youth work.Those who access our services and activities are members of Leeds GATE.

As a community development worker, you will play a key role in our organisation, building strong relationships with our communities. You will deliver outreach including activities, information, and support. You will plan community groups with our members, ensuring members have access to opportunities and promoting health and wellbeing. You will support families with their own goals and help people organize together when facing a collective issue – aiming to improve health, homes, education, and inclusion for our members. 

As a team player, you will communicate proactively with your team and line manager, and work with our members, staff and partners to build trusted relationships. You will listen to and identify members' issues and concerns, bringing a solution focused approach to the work. You will facilitate asset-based community development approaches in galvanizing people, by working together on projects that bring improved health, wellbeing and social inclusion to the Leeds GATE members in Bradford. Gaining and sharing insight of the barriers preventing their community development goals and working with key stakeholders to address these barriers. 

The role will be underpinned by Leeds GATE’s values including: 

Leeds GATE is Brave and Creative 

Leeds GATE believes that everyone is equal and can be included

Head of Operations 

Bath | c.£47,000 – £49,000 | Full-time | Permanent

Are you an experienced operational leader who enjoys bringing people, processes and systems together to make an organisation work better?

We’re working with a fantastic Bath-based education charity to recruit a new Head of Operations at an exciting point in its development.

This is a broad and influential role, overseeing the organisation’s central operations across finance, facilities, data and insight, and administration. You’ll manage a team of experienced functional leads and create the effective ‘engine room’ that allows the wider organisation to focus on delivering for its beneficiaries.

The role

Reporting directly to the Chief Executive, you’ll take responsibility for the smooth and effective running of central operations, with a particular focus on finance and financial planning, alongside organisational resilience, risk, compliance and continuous improvement.

Your responsibilities will include:

· Leading and developing a multi-disciplinary operations team

· Overseeing the finance function, including financial management, reporting and compliance

· Leading the annual budgeting, financial planning and resource allocation process

· Overseeing facilities, infrastructure, data and central administration

· Leading on operational risk, business continuity and regulatory compliance

· Improving systems, processes and ways of working across the organisation

· Supporting annual planning, organisational development and strategic delivery

· Working closely with the Chief Executive, senior leadership team and Trustees

· Managing relationships with external consultants, suppliers and other key partners

· Helping build a collaborative, effective and continuously improving organisational culture

The role has significant breadth, but you don’t need to be a technical specialist in every area. We’re looking for someone with the judgement to know when to lead directly, when to draw on the expertise within their team and when external support is required.

About you 

This could suit someone from an operations, finance or facilities background who has progressed into broader organisational leadership.

You’ll need significant experience of managing across multiple functions, alongside a track record of leading teams and improving systems and processes.

You should also be comfortable overseeing budgets and financial processes, managing risk and compliance, and working with external suppliers or professional advisers. Experience within a charity, education, membership or other mission-driven environment would be particularly valuable.

Most importantly, we’re looking for a practical and solutions-focused leader who enjoys bringing different functions together. Someone who can see the bigger picture but is equally comfortable getting involved when needed, building strong relationships and maintaining momentum through change.

This is a new role within an organisation already midway through an ambitious development programme, so there is a genuine opportunity to influence how the organisation operates in the future.

Salary: c.£47,000 – £49,000
Location: Bath – predominantly campus-based with some flexibility for remote working
Contract: Permanent
Hours: Full-time

Closing date: 21st September 2026

If you’re looking for a broad leadership role where you can make a tangible difference to how a values-led organisation works, we’d love to hear from you.

Want to work in a fast-paced environment with opportunities to learn advice skills? Are you a proactive person interested in making a real difference to Disabled people?

About the role

RAID has 4 main advice areas: Information Navigation, Benefits Advice, Energy Advice and Money Advice. The Cost of Living Crisis has disproportionally impacted Disabled people, who are more likely to face higher living costs, barriers to employment and reduced financial resilience, making it harder to cope with rising household expenses. Many of the people we see are in challenging situations; struggling with debt, experiencing food and fuel poverty, facing homeless and dealing with loneliness and isolation. The work can be emotionally challenging.

As well as our advice work we administer a number of grants on behalf of local grant giving charities and the local authority and you will play a key role in helping us to process grants in a timely and efficient way as well as supporting with advice enquiries.

Our teams are busier than ever and this role will play a vital part in supporting the team with administration tasks including; processing grants and gathering client evidence, taking client enquiries from the phone, website and email and uploading them to our database, scanning and photocopying.

You will spend your time working directly with clients with a range of physical, sensory and mental health impairments to help them to fill in grant allocation forms and other forms and helping people to know their rights. You will also support our advice teams administratively; arranging appointments, sending emails and letters and uploading information to our database

You will receive training in a range of advice areas (housing, health and social care, benefits, transport and travel) as well as other relevant topics such as various mental health conditions, managing challenging behaviour, professional boundaries, and case management. You will be supported by a friendly team of experienced advisers who will have the opportunity to shadow and you will also have access to a range of external training and development opportunities.

You will need to have clear written and oral communication skills as you will need to make phone calls and write emails and letters to clients as well as providing progress updates to the team.

You will work closely with our experienced advice team and we can offer opportunities for training and development in a range of areas including social care, housing and benefits to support you on your journey to becoming and advisor.

About you

To be successful in this role you will have solid administration and organisational skills, a high degree of accuracy and attention to detail, and a level of emotional resilience that enables you to support people in challenging circumstances, while protecting your own wellbeing. You will have strong communication skills across all levels and will be a real team player with a genuine interest in supporting Disabled people.

An interest in developing advice skills in essential and experience or a background in advice and information will be an advantage.

You will have excellent communication and IT skills, administrative skills and be fully competent on Microsoft applications. You will have the ability to work independently as well as part of a team.

The ideal candidate will be passionate about social justice and the empowerment of Disabled people and excited to learn valuable skills on the job.

Disabled Candidates

We are an equal opportunities employer and particularly welcome applications from Disabled candidates. We have been awarded the Disability Confident Employer quality mark, meaning any Disabled candidates that meet the minimum criteria will be invited for interview. Please advise if have a disability or long-term health condition that you would like considering when you apply.

ItL is a Resilient Communities circular economy project, creating behavioural change through more sustainable living practices such as street swaps, fixing, mending and repairing, ‘lifecycle of a toy’ assemblies, school toy swaps, and workshops exploring critical minerals in phones. Our focus with these projects is to ensure we deliver long-term outcomes rather than just short-term outputs. Evolving Resilient and Circular Communities are now key themes within London Borough Council Climate Action Plans.

Please see the full Job Description attached.

Job Title:Key Relationships Manager

Salary:£46,000 per annum

Location:Hybrid: London Office and Home

Hours of work:Full-time (35 hours per week)

Reporting to:Head of Key Relationships

Premier, the UK’s largest Christian media agency, is seeking a Key Relationships Manager who shares our passion for helping people encounter God through media and experience renewal.

Behind Premier’s ministry are generous supporters who make this work possible. Through thoughtful conversations, careful listening and a compelling invitation to give, you could help people connect their generosity with a mission close to their hearts — bringing the Gospel, encouragement and hope into everyday lives.

Role Overview:

You will build meaningful relationships with existing and prospective supporters, helping them discover how their giving can support Premier’s mission. Working with senior colleagues, you will guide relationships from first introduction through to a thoughtful invitation to give and ongoing care.

Alongside warmth and conviction, you will need persistence, disciplined follow-through and the confidence to ask for significant financial support when relationships are ready — potentially including gifts of up to seven figures. You do not need to have made asks at this level before, but you must be willing to learn.

 Key responsibilities will include:

• Building lasting partnerships: Develop and care for a portfolio of supporters, securing major gifts and multi-year commitments towards your annual six-figure target.
• Opening new conversations: Research and approach potential supporters, including senior individuals in the City’s corporate community, and create proposals that connect their giving aspirations with Premier’s mission.
• Representing Premier: Communicate our mission at donor meetings and events, involving senior colleagues where appropriate.
• Following through with care: Maintain accurate records, timely follow-up and monthly reporting, treating supporters with respect and following the Code of Fundraising Practice.

We are looking for someone with:

• A living Christian faith and a heart for the Gospel: A faith you can articulate clearly, commitment to Premier’s mission and a good understanding of the Christian community.
• A gift for relationships: Proven ability to build new professional connections and nurture trust, including with senior or influential people, through empathy, listening, tact and discretion.
• Purposeful communication: Excellent writing, presentation and conversational skills, with the confidence to represent Premier and a willingness to learn to ask directly for significant support.
• Initiative and accountability: Proven success against targets, resourcefulness in identifying opportunities, sound analytical judgement and a commitment to both personal responsibility and teamwork.
• Organisation and a learning mindset: Careful administration and follow-through, confident IT skills and the ability to learn new systems; degree-level education or equivalent knowledge and ability gained through professional experience.

Ideally, you will understand the principles of the major donor journey, but previous experience managing major donors or securing large gifts is not essential.

We are particularly interested in your commitment to Premier’s mission and your ability to build trust and turn conversations into lasting relationships. You might bring these strengths from account management, sales, fundraising or another relationship-focused role. We can help you develop the specialist fundraising skills – if you have empathy, initiative, sound judgement and a willingness to learn, this could be your next role!

Location and availability: This is a primarily London-based role. You must live within daily commutable distance of the City of London and be able to attend London meetings and donor visits at least two days each week, with attendance at Premier’s London office as required. Additional travel and occasional evening and weekend work are also required.

Please note that Premier is a Christian media agency and this role has a genuine occupational requirement for the post holder to have a personal Christian faith.

For the full job description please click here: Key Relationships Manager | Premier Jobsearch

Could God be calling you to use your relational gifts in this ministry? If this opportunity resonates with your faith, skills and sense of purpose, we would love to hear from you!

Information for candidates

Why Join Premier?

Premier offers a great place to work, with people that support, encourage and look after one another. You will love coming into work, both in person and virtually!

Competitive salary and benefits package:

•Flexible working arrangements based on the requirements of the role

•25 days’ annual leave plus UK bank holidays

•Additional leave on your birthday

•Contributory pension scheme

•Life Assurance scheme

•Employee Assistance with online GP scheme

•Eye care scheme

•Enhanced Family leave and Pay

In addition we offer:

• Mission-Driven Work: Take the opportunity to make a tangible impact by contributing to a mission that reaches millions of people.
• Dynamic Team Culture: Join a supportive, creative, and passionate team that values innovation and collaboration.
• Growth Opportunities: Benefit from ongoing professional development in a role where your contributions are truly valued.

Application Process

• All applications need to be completed online using our recruitment system (linked from our adverts). 
• You will be asked to answer a number of questions before submitting your application – please ensure you provide information on how your skills and experience meet the requirements for this role.

Accreditation Manager        

Salary: £58,000p.a.

Contract: Permanent

Hours: 37.5 hours per week 

Location: Wigan or Home Based with extensive travel throughout the UK and occasional international travel.

Keep Britain Tidy is one of the UK’s leading environmental charities. At a time when we are living in a world that is facing its greatest environmental challenges, the work we do has never been more important or more urgent.

About the role

This is a leadership role for someone who can combine strategic thinking, strong project management, commercial awareness and excellent stakeholder engagement. You will ensure our accreditation programmes continue to inspire participation, generate income and deliver measurable impact for people, places and the environment.

As Accreditation Manager, you will lead the strategy, growth and delivery of our accreditation programmes, ensuring they support accessible, high-quality places, promote wellbeing and sustainability, generate income and demonstrate measurable impact. You will oversee budgets, partnerships, quality assurance, impact reporting and programme teams, while acting as a senior contact for government, sector bodies, partners, customers and stakeholders in the UK and internationally.

We are looking for someone with strong leadership, project management and relationship-building skills, together with the confidence to work with senior stakeholders and represent the organisation externally. You will bring experience of managing budgets, developing commercial or partner-funded relationships, solving complex problems and leading teams to deliver high-quality outcomes.

Knowledge of the green spaces sector is essential, while knowledge of the coastal and hospitality sectors would be an advantage.

Benefits

All our roles benefit from generous holiday entitlement and pension contributions, including the opportunity to join the UK’s first net zero carbon pension scheme and to receive extra days leave for using alternatives to flights. You can view our range of benefits on our website.

Diversity & Inclusion

We are committed to building a diverse workforce and welcome applicants from all backgrounds including those from underrepresented groups.

If you need any reasonable adjustments throughout the recruitment process, please let us know. 

How to Apply

If this sounds like the perfect role for you and you’d like to help us make a difference, we’d love to hear from you.  Please review a copy of the full job description and ensure you meet the essential criteria before applying. 

After reading the application information, if you would love to work with us please continue to apply.

As part of the application process you will need to answer 3 sift questions relating to your relevant experience and submit your tailored CV which highlights how you meet the essential criteria of the role.  We also ask that you complete equal opportunities monitoring information as we want to try to make sure that our workforce is representative of the population and we are not excluding any community. Please note that this information will be held separately.

Please submit your application before the closing date.

The deadline for applications is 09:00 Monday 28 September 2026. Please note we reserve the right to close this vacancy early, so recommend that you submit your application at the earliest opportunity. 

Interviews will be held via MS Teams on 14 or 15 October 2026. 

If you require an in-person interview, please let us know. 

We have signed the pledge to always #ShowTheSalary for the roles that we advertise.

No agencies please.

Connecting evidence, community experience and local action to build a shared understanding of East Surrey

Be part of establishing a new Community Insight Partnership.

Are you a skilled relationship-builder who can bring people together, identify themes across different sources of information and turn community intelligence into clear, useful insight?

The Opportunity

ESCIP is a one-year proof of concept designed to strengthen how community experience and VCSE intelligence inform local decision-making. It connects voluntary, community and social enterprise organisations with health, local authority and wider partners, creating stronger two-way feedback between communities and decision-makers.

This is not primarily an administrative post. You will build trusted relationships, coordinate a new quarterly forum, develop practical ways to gather and synthesise intelligence, and demonstrate how insight has influenced priorities and action. Because the programme is new, you will have genuine scope to shape how it works.

What You Will Achieve

Over the first 12 months, you will:

• Establish a quarterly East Surrey VCSE and Community Forum.
• Build trusted relationships with diverse VCSE organisations, including smaller groups and under-represented communities.
• Develop and test practical two-way feedback mechanisms between communities, VCSE partners and system leaders.
• Map intelligence sources and introduce consistent approaches to gathering and synthesising insight.
• Produce concise briefings highlighting emerging themes and implications for decision-makers.
• Maintain strategic relationships across health, local government, housing and neighbourhood partners.
• Support independent evaluation and contribute to the case for Year 2.

Main Responsibilities

Partnerships and Networks

• Coordinate day-to-day delivery of ESCIP, maintaining workplans, milestones and actions.
• Plan and support the quarterly East Surrey VCSE and Community Forum.
• Develop strong relationships across the VCSE sector and with NHS, local authority, housing, primary care and neighbourhood partners.
• Maintain wider partner engagement through targeted conversations, briefings and limited observer participation.
• Represent ESCIP professionally and act as a key point of contact.

Engagement and Community Insight

• Plan and deliver insight activity, including stakeholder conversations, workshops, surveys, desk research and analysis.
• Enable organisations of different sizes and capacities to contribute, particularly voices less often heard.
• Map existing intelligence sources, identify gaps and common themes, and distinguish between individual feedback, recurring themes and wider evidence.

Communication, Influence and Learning

• Turn qualitative and quantitative information into accessible summaries, briefings and recommendations.
• Create visible feedback loops so contributors understand what was heard and what happened next.
• Prepare stakeholder briefings and contribute to programme and funder reporting.
• Work with the independent evaluator and contribute learning to the future development of ESCIP.

Working Arrangements

This is a part-time role based in Oxted with autonomy and variety. Some meetings and community activity will take place across East Surrey, so the postholder must be able to travel within the area. Reasonable travel expenses will be reimbursed.

Occasional evening activity may be required by prior agreement, with time off in lieu. The postholder will work closely with colleagues from VASE and CSVA and will have access to office space, HR support and appropriate IT equipment.

About You

We welcome transferable experience from community development, participation, research, service improvement, public engagement, local government, health or partnership working.

Experience, Knowledge and Skills

Essential

• Experience building productive relationships across organisations, sectors or communities.
• Experience planning and facilitating meetings, workshops or engagement activities.
• Experience gathering information or feedback and identifying meaningful themes and insights.
• Ability to translate complex information into clear reports, briefings and recommendations.
• Ability to organise projects or programmes, manage competing priorities and deliver outcomes with limited supervision.
• Strong written, verbal and interpersonal communication skills, including confidence engaging senior stakeholders.
• Commitment to equitable and inclusive engagement, with an understanding of barriers faced by smaller organisations and under-represented communities.
• Confidence using standard digital tools for collaboration, data analysis, presentations and record-keeping.

Desirable

• Knowledge of the VCSE sector in East Surrey or a comparable area.
• Understanding of health inequalities, neighbourhood working, integrated care or local government.
• Experience of monitoring and evaluation, research methods or funder reporting.

Please see the Application Pack for full details.

How to apply

Please submit:

• A current CV, including contact details and employment or activity history.

• A personal statement answering the three questions below. Please use no more than 350 words for each answer.

1. Building relationships

Tell us about a time when you built positive relationships with people from different organisations or backgrounds to achieve a shared goal. What did you do, how did you handle different perspectives, and what was the outcome?

We will assess: relationship-building, collaboration, communication and influencing.

2. Turning information into insight

Tell us about a time when you gathered information, feedback or community views and used them to improve a service, project or decision. How did you identify the important themes and communicate your findings?

We will assess: curiosity, analytical thinking, judgement and clear communication.

3. Organisation and initiative

Tell us about a project or piece of work that you coordinated from start to finish. How did you organise the work, manage stakeholders and keep delivery moving when priorities changed?

We will assess: planning, initiative, prioritisation and delivery.