It jobs

Administrative Assistant (6-Month Maternity Cover)

Salary: £32,000 per annum
Location: Hackney, East London (Hybrid)
Hours: Full-time
Contract: Fixed-term, 6 months

We're recruiting on behalf of an innovative charity working to tackle financial inequality and provide vital debt advice, financial education and support services across London.

This is an exciting opportunity to join a small, collaborative team and play a key role in keeping the organisation running smoothly during a period of growth. You'll work closely with senior leaders, providing high-quality administrative and operational support across the organisation.

No two days will be the same. From coordinating meetings and supporting recruitment processes to managing office operations and assisting with events, you'll be at the heart of the charity's day-to-day activities.

Key responsibilities

• Providing comprehensive administrative support to the senior management team, CEO and Board.
• Managing diaries, coordinating meetings and arranging travel where required.
• Preparing agendas, taking accurate minutes and following up on actions.
• Supporting recruitment administration, including onboarding and offboarding.
• Maintaining office supplies, records and filing systems.
• Assisting with invoices, expenses and financial administration.
• Supporting internal and external meetings, events and audits.
• Maintaining organisational policies, procedures and operational documents.
• Supporting technology and systems administration, including maintaining asset registers.
• Troubleshooting operational issues and helping to improve processes across the organisation.

About you

We're looking for an organised, proactive and detail-oriented administrator who enjoys working in a fast-paced environment and takes pride in delivering high-quality support.

You will have:

• Previous experience in an administrative or operational support role.
• Excellent written and verbal communication skills.
• Strong minute-taking and proofreading skills.
• Excellent organisational and time management abilities.
• Strong IT skills, including Microsoft Office.
• Experience managing multiple priorities and meeting deadlines.
• The ability to work independently and collaboratively within a small team.
• A proactive approach to problem solving and continuous improvement.
• The ability to handle confidential information with discretion.

Experience of using CRM systems and supporting operational processes would be advantageous.

If you're a self-sta

 Role purpose:

To deliver comprehensive, client-focused debt management advice and supervision

Key responsibilities:

• Manage debt casework with professionalism and care
• Attend weekly outreach sessions and fulfil funder obligations
• Supervise volunteer debt case work and complete a monthly debt IFR
• In conjunction with Case Checkers and Advice Session Supervisors, help monitor the quality of advice given to debt clients and identify where further support is needed
• Contribute to reporting for CAEW and our funders, including FCA and Consumer Duty requirements

Other

• Attend regular meetings of paid staff and volunteers as required
• Ensure that Citizens Advice and the office’s policies in relation to confidentiality, equal opportunities and anti-discrimination are observed and actively promoted
• Abide by Health and Safety policies and procedures and share responsibility for your own safety and that of colleagues, clients, and visitors to the office
• Undertake any other duties as are necessary to ensure the effective delivery and development of the service and which are commensurate with the responsibilities of this post

Person specification

Essential:

1. Accredited (MaPS/Wiseradviser) Debt Case Worker/Specialist

2. A thorough knowledge of benefit and debt management advice gained through working/volunteering at Citizen’s Advice

3. Experience of working to prescribed quality standards

4. Ability to communicate effectively both orally and in writing

5. Ability to prioritise own work and the work of others, meet deadlines and manage workload in a pressured environment

6. Ability to give and receive feedback objectively and sensitively and a willingness to challenge constructively

7. A flexible approach and the ability and willingness to work as part of a team

8. Ability to monitor and maintain recording systems and procedures, using IT as appropriate

9. Understanding of and commitment to the aims and principles of the Citizens Advice service and its equal opportunities policies

Desired: 

10. Experience of supervising staff or volunteer workers to achieve required standards

11. Approved DRO Intermediary

Staff Benefits

• 6% Employer Pension Contribution
• Employee Assistance Scheme
• Ongoing personal training and development
• A company that is committed to its employees, valuing their knowledge, creativity, and flexibility
• The chance to work with amazing people and a nationally recognised charity

Shop Manager

£25,172.40 a year

Dartford, DA1 1BZ

Would you like to work at the heart of your local community? Are you able to inspire a team of brilliant volunteers? Do you have retail experience and are looking for the next step in your career?

If you answered yes to these then we have the perfect opportunity for you.

The role

Permanent, 35 hours a week.

Scope's Dartford shop - 26 High Street, Dartford, DA1 1BZ

Please note that successful candidates will be subject to an enhanced DBS check.

We welcome all applications by 11:59pm GMT  14th August 2026

As Shop Manager of Scope’s Dartford shop, you’ll have the autonomy to run the shop with creativity and flair. Every day is different.

In this role, you’ll lead a team of paid colleagues and volunteers, offering clear guidance, encouragement, and development. Using your experience and management skills, you’ll help grow sales while making sure every customer and donor enjoys a welcoming and inclusive shop experience. In this role you will:

• Ensure shop sales performance is maximised, actively seeking ways to improve the shop’s performance on a continuous basis.

• Manage all aspects of stock collection and preparation; ensuring that stock processing levels are sufficient to achieve required shop floor density, encouraging stock donations at all times. Also support our online selling with identifying suitable items and listing on online selling platforms

• Recruit, manage and develop paid colleagues and volunteers within Scope’s HR and operational policies and procedures and build a strong team

• Work collaboratively with the Assistant Shop Manager

About you

We’re looking for someone who has:

• Previous experience as either a Retail Shop Manager, Assistant Manager, or a Supervisor looking to step up, ideally in retail or charity shops.

• Commercially aware and able to spot opportunities

• Be able to lead and support people

• Customer-focused, with a can-do attitude

• A team player with strong work ethic

• Accurate and detail-oriented

• IT literate and numeracy skills

We welcome applications from people with lived experience of disability and from all backgrounds.

Please include examples in your application that show how your skills, experience, and values match the person specification in the job description.

We also ask you to share how you support Scope’s values and contribute to our goal of creating a fair and equal future for disabled people.

Working in Our Shops

Our shops are the face of our retail brand, run by dedicated, creative, and passionate teams. We focus on sustainable fashion, engage with local communities, and lead volunteers to deliver a great experience for colleagues and customers. Funds raised support Scope’s mission of achieving equality for disabled people and their families.

Shop Hours

Scope shops are open every day. Some weekend and Bank Holiday cover is needed.

Full-time: 35 hours per week, five days out of seven

Part-time: Weekly hours on a seven-day rota

Additional information

In line with UK legislation, we are only able to accept applications from individuals aged 18 or over. This is because the role may involve working alone in the shop without other staff present.

You must be eligible to work in the UK to apply for this vacancy. Scope is not able to offer visa sponsorship.

Anonymised applications

We use an anonymised application process to support our commitment to equality, diversity and inclusion.

All applicants must submit an anonymised CV and complete a short online application form.

Our values

Pioneering, Courageous, Connected, Open, Fair.

We trust each other and give colleagues freedom to be creative, push boundaries, and change minds.

Our promise to disabled people

We are proud to be a charity that stands for disability equality. We welcome applications from disabled people and anyone with an impairment, condition, or access need. We want our team to reflect the communities we serve.

As a Disability Confident Leader, we promise to offer an interview to all disabled applicants who meet the essential requirements for the job. To do this, tick the box in your application to say you are applying under the Offer an Interview Scheme (this used to be called the Guaranteed Interview Scheme).

If you need any changes or support during the recruitment process, please email us via our website.

You can also find more details about asking for adjustments at interview on our website.

Important to know

You must meet all the essential requirements listed in the job description.

If lots of people apply, we may need to limit interviews to a fair number of disabled applicants who best meet the criteria.

Equality, Diversity and Inclusion (EDI)

EDI is a priority at Scope. We welcome applications from people of colour and other underrepresented communities. We aim to create a culture where everyone feels they belong, treating all with dignity and respect. As a disability equality charity, accessibility and inclusion come first. We listen, learn and continuously improve.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Benefits

• 35 days holiday

• Pay progression at 6 months and 2 years

• Company pension

• Excellent training and career development

• Strong colleague networks (disability, race, LGBTQ+, gender, social mobility, carers, young people)

• Wellbeing incentives, discounted gym membership, cycle-to-work scheme, and more

• Long service awards and employee recognition awards

One in four of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.

Together we will be unstoppable.

How to apply

Please visit our website via the link and apply online

Energy Adviser  

Fixed term until March 2028, with possibility of extension

£25,563.66 a year

Leeds Office/Work from home

Job description

One in four of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.

Together we will be unstoppable.

We are looking for an Energy Adviser - Leeds to join our team. As Energy Adviser you will manage a caseload of disabled households struggling with their energy and water bills, supporting, and empowering them over the phone. Customers in need of either more in-depth support, or support with water bills, will be referred to you by a separate team of advisers.

Fixed term until March 2028, with possibility of extension.

Full time - 35 hours a week

The hours for this role: Mon – Fri. 08:30am – 16:30pm or 09:00am – 17:00pm.

Location: Working from home and attendance at Scope's Leeds office (3 Brewery Wharf, Dock Street, Leeds, LS10 1JF) as required.

We welcome all applications by 11:59pm GMT on Thursday 13 August 2026.

The Role

In this role you will be:

· Reviewing and confirming details with the customer and conduct an assessment to fully understand their support needs

· Developing goal-based action plans that clearly show how the customers support needs will be addressed.

· Where needed, complete actions on customer’s behalf such as speaking to a supplier or submitting an application. Provide clear and detailed updates to the customer afterwards.

· Measure, record and track “distance travelled” for each customer in caseload and ensure that an evidence-based approach is adopted to recording the customer journey

· To work collaboratively within the team to provide support where needed to ensure KPI’s are achieved

· You will manage a personal caseload and provide practical advice that may be required for your diverse customer base

Please include examples in your application that show how your skills, experience, and values match the person specification in the job description.

About You

· Strong background in a customer focused environment, preferably on a helpline and experience of communicating with difficult and complex information via telephone.

· Communicate with a wide range of customers with an understanding of different needs and respond to these accordingly. You will have excellent communication skills, both written and verbal to be able to communicate with customers and colleagues in a clear, meaningful, and effective way.

· Demonstrate effective person-centred listening, empathy, and probing skills to respond to underlying issues and assist customers to make informed choices

· Proactively respond positively to change while being able to work effectively with conflicting priorities will allow to succeed within this role

· Good working knowledge of IT including Microsoft Office Products. Methodical, with excellent attention to detail when using databases.

· Drive and enthusiasm and can demonstrate that you care passionately about improving the lives of disabled people and their families and that you have a good knowledge of Energy and Utilities and ideally have City and Guilds Level 3 in Energy Advice.

We welcome applications from people with lived experience of disability and from all backgrounds.

We also ask you to share how you support Scope’s values and contribute to our mission of creating an equal future with disabled people.

Additional information

You must have the legal right to work in the UK to apply for this role. We cannot provide visa sponsorship.

Anonymised applications

We use an anonymised application process to support our commitment to equality, diversity and inclusion.

All applicants must submit an anonymised CV and complete a short online application form.

Our values

Pioneering, Courageous, Connected, Open, Fair.

We trust each other and give colleagues freedom to be creative, push boundaries, and change minds.

Disability confident scheme

We are proud to be a charity committed to disability equality. We welcome applications from disabled people and anyone with an impairment, long-term condition, or access need. We want our colleagues to reflect the diverse communities we serve.

Scope is a Disability Confident Leader. We are committed to making sure disabled people have fair and equal access to work. As part of this, we aim to offer an interview to disabled applicants who meet the essential requirements of the role.

To be considered under our Offer an Interview Scheme (previously the Guaranteed Interview Scheme), please tick the relevant box on your application form.

If you need any adjustments or support during the recruitment process, please email us via our website.

You can also find more information about requesting adjustments for interviews on our website.

Important to know:

You must meet all the essential requirements in the job description.

If we receive a high number of applications for a role, we may need to prioritise interviews for disabled applicants who best meet the role criteria.

You can also find more details about asking for adjustments at interview on our website.

Equality, Diversity and Inclusion (EDI)

EDI is a priority at Scope. We welcome applications from people of colour and other underrepresented communities. We aim to create a culture where everyone feels they belong, treating all with dignity and respect. As a disability equality charity, accessibility and inclusion come first. We listen, learn and continuously improve.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Benefits

· 27 days holiday and bank holidays

· Flexible, hybrid, and remote working options

· Pay progression at 6 months and 2 years

· Company pension

· Excellent training and career development

· Strong colleague networks (disability, race, LGBTQ+, gender, social mobility, carers, young people)

· Discounted gym membership, cycle-to-work scheme, and more

How to apply

Click the apply button to create an account and complete your application form.

Youth Impact Advert

Community Hidden Harm Awareness Team (CHHAT) Practitioner (Essex)

Permanent with funding until 31st March 2027

Band 6 £29,855 35 hours

About the role: We are looking for an experienced young people's practitioner. You will be confident in your work with young people and join our dynamic, ambitious team.

CHHAT provides a programme of targeted support services to identified, young people/young carers. The CHHAT practitioner will provide support to, and improve the physical, mental and emotional wellbeing of young carers. You will address a number of target areas including emotional or physical abuse, domestic violence, neglect, social exclusion and isolation, truancy and/or underachievement at school, as a consequence of a parent or other significant family member using illicit drugs, alcohol, prescription medications or parental/carer mental health issues. Our engagement with young carers covers early to high intervention needs. We also support cases of historical parental substance use, where the young carer may, or may not still be residing with their parent, but continues to be affected by the experience.

In order to be successful with this role, you will need to be able to demonstrate that you have extensive experience of: -

Delivering direct interventions with vulnerable young people (8-18) on both a one to one and group work capacity.

Co-producing care and safety plans with young people that are young people led, focusing on both a relational & strength-based approach.

Extensive partnership working in a multi-agency environment to ensure that the needs and wishes of the young person are heard and acted upon.

You will work as part of a team and need to be able to work in a flexible way which includes flexing their day and work location as need indicates, including being based in the locality office in Chelmsford and working in the home environment to increase convenience and accessibility, as well as extensive travel throughout Essex to reach and meet Young People.

You will need to demonstrate that you have:

-A relevant professional qualification working with vulnerable children and families is desired e.g., Diploma/degree in social work, counselling qualification, professional youth worker or related NVQ or degree. Or Substantial relevant experience of working with vulnerable young people facing significant challenges within this sector.

-Substantial experience of working with vulnerable young people and families that are hard to reach and from diverse backgrounds on both a one-to-one basis and through group work interventions.

-Experience of supporting adolescents who are dealing with complex and sensitive issues through offering advice and advocacy.

-Experience of partnership and multi-agency working.

-Experience of working on one's own and within a team.

-Experience of using IT based case management systems

Benefits include but not limited to:

-36 days' annual leave, inclusive of bank holidays, increasing with length of service

-Enhanced maternity/paternity leave

-We match up to 8% pension

-Free counselling service

-Opportunities to develop and widen your skills

-2 days of paid volunteering time per annum to support another part of the organisation

About us:The Children's Society has been helping children and young people in this country for over 140 years. We deliver essential local services that provide safe, trusted support to children and young people during times of significant need.

Our Youth Impact domain creates impact for children and young people. With highly skilled and experienced staff working across England and Wales, we provide direct support to children, young people, parents and carers, as well as conduct research and influence Government to make changes. We also provide training for professionals. Our value driven team change the lives of children in this country for the better — and with your help and expertise, tomorrow we can support even more.

Closing date: Midnight on Tuesday 25th August 2026Interviews: Friday 4th September 2026

The Children's Society is committed to safeguarding and protection of the children and young people we work with. As such, our safer recruitment process includes a Basic or Enhanced DBS check, 5 years of references, and additional vetting checks relevant to the role. We have a comprehensive range of policies and procedures in place to promote safeguarding and safer working practices across all areas of our organisation.In support of our commitment to diversity and inclusion, shortlisting is carried out on an anonymised basis. Personal details are hidden from the shortlisting panel, and candidates are referenced by a candidate number only. As part of this process, we ask that your CV is anonymised before submission - this means removing personal information such as your name, contact details, age, and any other identifying details.

AI tools can support your application but only when used appropriately. You're welcome to use them to improve clarity, structure, and research. However, overuse or misuse (e.g. inventing experience or using AI during assessments) may lead to rejection at any stage. We want to hear the real you - authenticity matters.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Waking Night Recovery Worker to play a pivotal role in our Crisis Accommodation service in Medway, Kent

Sounds great, what will I be doing?

As Waking Night Recovery Worker you will be ensuring the safety, security, and wellbeing of our building and service users throughout the night. In this rewarding role, you will provide person-centred support to individuals with complex needs, including mental health challenges and substance misuse, helping them achieve positive outcomes and maintain their independence. Responsibilities include co-producing risk assessments, support plans, and crisis interventions, responding appropriately to incidents and mental health relapses, carrying out welfare and flat checks, and supporting service users with their health, wellbeing, and safety goals. You will also be responsible for maintaining the security of the building through regular patrols, health and safety inspections, CCTV and alarm monitoring, as well as undertaking housing management and caretaking duties. This is an excellent opportunity for someone who is calm under pressure, proactive, and committed to making a positive difference in the lives of vulnerable people.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

We are seeking a resilient, empathetic, and highly motivated individual with demonstrable experience supporting people with mental health needs and complex support requirements. Experience working with individuals affected by substance misuse is desirable, alongside a strong understanding of recovery-focused practice, co-production, and the challenges faced by vulnerable adults. The successful candidate will be confident in engaging service users in assessments, developing and reviewing support and safety plans, and delivering activities that promote confidence, independence, wellbeing, and self-defined recovery. You will have a sound knowledge of relevant legislation and frameworks, including welfare reform, the Care Act, and housing pathways, together with the ability to remain calm and maintain high standards in challenging and unpredictable situations. Strong IT skills, including experience using Microsoft Office and case management systems, are essential, as is an understanding of basic building maintenance and safety issues. Excellent written and verbal communication skills, accurate record keeping, and the ability to handle financial transactions responsibly are required. Flexibility to work nights, weekends, and bank holidays is essential, along with a commitment to delivering outstanding support and safeguarding the wellbeing of our service users.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Join Pure Insight and help care-experienced young people build brighter futures.
At Pure Insight, we support young people aged 16–28 leaving care to develop independence, confidence and a sense of belonging. We work alongside young people to help them thrive in employment, education and their communities.

We're looking for a passionate and motivated Employment Coach to join our team in Stockport.

About the role
You'll work one-to-one with care-experienced young people, helping them overcome barriers and move into employment, education, training or volunteering. You'll also build relationships with local employers, create opportunities and provide ongoing support to help young people succeed in the workplace.
This is a varied, rewarding role where you'll have the opportunity to make a genuine difference every day.

We're looking for someone who:

• Has experience supporting vulnerable or disengaged young people (minimum two years).
• Can build positive relationships with young people, employers and partner organisations.
• Is confident supporting people into employment, education or training.
• Is organised, resilient and able to manage a varied caseload.
• Has excellent communication and IT skills.
• Understands safeguarding and the challenges faced by care-experienced young people.
• Holds a full UK driving licence and has access to a car for work.
• Experience working with care leavers, knowledge of the benefits system or CRM systems would be an advantage but isn't essential.

What we offer

• 24 days annual leave plus bank holidays (increasing with service)
• An extra day off for your birthday
• Flexible working options
• Learning and professional development opportunities
• Employee Assistance Programme
• Medicash healthcare cash plan (after probation)
• Business mileage paid at 45p per mile
• A friendly, supportive team where your ideas and contribution are valued
• If you're passionate about helping care-experienced young people achieve their goals and want to be part of an organisation that changes lives, we'd love to hear from you.

Please see attached job description for more details.

REF-230015

At Hestia, we live by our values and are committed to a more equitable, diverse, and inclusive organisation that provides a variety of services such as Domestic Abuse, Modern Slavery, Mental Health & Complex Needs and Criminal Justice. We are committed to empower people to rebuild their lives and regain independence. 

The service you will work in….

Nia House is consists of 3 services, Nia House, Coningham and Sulgrave in the North Cluster. We support people with enduring mental health crisis aged 18+ who have housing and support needs. They may be leaving hospital, registered care, be homeless, threatened with homelessness or living in accommodation that is not meeting their identified needs. The services will be also used as a ‘step up' or ‘step down' from other supported accommodation, where appropriate.

A day in this role looks like….

As a Senior Recovery Support workerat Hestia, you will play a crucial role in our Mental Health and Complex Needs service. Your contributions will directly influence the lives of our service users, guiding them towards a path of empowerment and independence.

A day will never look the same and some of the things you can expect to do/be responsible for are:

• Empower a caseload of clients to manage their health and wellbeing, maintain their independence, identify their strengths and achieve their goals and aspirations, working in partnership with our subcontractors as required in order to achieve this, under the direction of the Team Leader. 
• To clearly articulate the aims and objectives, pathway and service model to people using the service so they can fully participate in and co-produce their support.
• Empower service users to engage effectively in their liaisons with professionals within the community such as social work teams, housing providers, health professionals, JCP etc. 
• Work flexibly as part of a team to ensure service coverage and that contractual obligations are met. 
• Develop co-produced group activities, peer support networks and other community-based approaches to empowering service users to achieve their goals and aspirations and to encourage service users to access these opportunities. 
• Actively monitor the health, wellbeing, safety and security of the service and its users ensuring all concerns are followed up promptly and in line with procedures. 
• Ensure that administration is done in good time; that detailed, concise and accurate records are created contemporaneously, and that confidentiality is appropriately maintained.
• Assist the manager to manage health and safety, repairs and maintenance of the premises. 
• To collect rents and service charges, and manage arrears proactively by follow policy, protocol and procedure to support residents to maintain their tenancy and develop independent living skills by paying service charges & rent. 
• Provide support the Manager to manage voids across the service. 
• Ensure referrals, assessments and service reviews are effective and timely responded to. 
• Empower service users to develop independent living skills as part of a planned move on process. 
• Assist the manager to plan, negotiate and manage budgets and to make best use of property, equipment and information technology. 

Why Hestia?

Joining Hestia means more than just a job; it's an opportunity to be part of something bigger. We offer a supportive, inclusive and resolution driven work environment where your contributions are recognised and valued. As a member of our team, you will have the chance to grow both personally and professionally while making a lasting impact on the lives of those we serve.

We are looking for candidates who bring a combination of passion, expertise, and dedication to the table. To excel in this role, you should possess:

• Good understanding of Health and Safety within an accommodation-based setting. 
• Basic knowledge of housing management including maintenance & repairs.
• Ability to monitor and maintain the safety and security of supported housing service and report maintenance requirements appropriate. 
• Experience of working with people with mental health needs. 
• Good literacy and numeracy skills and able to produce clear letters and IT skills.
• Knowledge and understanding of safeguarding issues and ability to address them appropriately.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer…

Hestia is a disability confident employer, committed to the employment and career development of individual with disabilities. As part of this commitment, we operate a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We will also accommodate reasonable adjustment during the selection and interview process and throughout your employment with us. 

SafeZones Emotional Health and Wellbeing Service Manager

Fixed term contract until June 2027 (Maternity cover)

Role based in Greater Manchester

35 hours a week

£35,100-£38,390 per annum

The post-holder will work within Safe Zones in Greater Manchester

The successful applicant will work out of Wythenshawe office but can also access The Children's society offices in Bolton and Wigan if required.

The post holder must be available to work shift patterns, this will include evening and weekend hours.

Benefits include but not limited to:

-36 days' annual leave for full time roles, inclusive of flexible bank holidays, increasing with length of service

-Enhanced maternity/paternity leave

-We match up to 8% pension

-Free counselling service

-Opportunities to develop and widen your skills

-2 days of paid volunteering time per annum to support another part of the organisation

About us: The Children's Society has been helping children and young people in this country for over 140 years. We deliver essential local services that provide safe, trusted support to children and young people during times of significant need.

Our Youth Impact domain creates impact for children and young people. With highly skilled and experienced staff working across England and Wales, we provide direct support to children, young people, parents and carers, as well as conduct research and influence Government to make changes. We also provide training for professionals. Our value driven team change the lives of children in this country for the better - and with your help and expertise, tomorrow we can support even more.

About the role:

Safe Zones service offers , step-down crisis support to young people experiencing mental health crises. These Safe Zones are located in multiple locations, including Bolton, Wigan and Tameside. Access is initially by referral from the Mental health Liaison Team, CYP Crisis Team, and CAMHS

Your role will be :

To lead and co-ordinate the delivery of mental health early help services in Greater Manchester; predominantly ensuring that all elements of service delivery for children and young people are successful and delivered to a high quality against the contract.

In order to be considered for this post you will have to demonstrate that you already have:

Skills

-The ability to act creatively and respond to new and challenging situations

-The ability to act on own initiative, supervise others and coordinate work

-Negotiation and Leadership

-Competent use of IT programmes

-Able to utilise therapeutic models in practice

-The ability to co-ordinate working patterns, including on call rotas

-Can demonstrate lone working experience and aptitude

Work-based Knowledge

-A working knowledge of common mental and emotional health issues that young people face, including current research and evidence bases.

-Issues facing hard to reach young people around access to early help support Has a working knowledge of current mental health support agencies in the local area

-An understanding of current legislation, policy, procedures, and issues relating to safeguarding children and young people

-An excellent understanding and experience of working with young people who may be struggling with their mental and emotional health

The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer.

Every daywe'rechanging the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.

Closing date: Midnight on 13th August 2026.

The Children's Society is committed to safeguarding and protection of the children and young people we work with. As such, our safer recruitment process includes a Basic or Enhanced DBS check, 5 years of references, and additional vetting checks relevant to the role. We have a comprehensive range of policies and procedures in place to promote safeguarding and safer working practices across all areas of our organisation. In support of our commitment to diversity and inclusion, shortlisting is carried out on an anonymised basis. Personal details are hidden from the shortlisting panel, and candidates are referenced by a candidate number only. As part of this process, we ask that your CV is anonymised before submission - this means removing personal information such as your name, contact details, age, and any other identifying details.

AI tools can support your application but only when used appropriately. You're welcome to use them to improve clarity, structure, and research. However, overuse or misuse (e.g. inventing experience or using AI during assessments) may lead to rejection at any stage. We want to hear the real you - authenticity matters.

IN1

Are you an experienced retail leader looking for your next big challenge? Do you thrive in a fast-paced, customer-focused environment where no two days are the same? If so, this is the opportunity for you.

 

Devonshire road is one of Weston Hospicecare’s most important income-generating shops and a true community hub. Selling everything from furniture to fashion, homewares, books, children’s items, craft and much more, it’s a vibrant and diverse retail space where your leadership can make a real difference.

 

What you’ll be doing:

• Leading, inspiring and developing a team of 3 paid staff plus a large, dedicated group of volunteers.
• Driving sales and maximising income across a wide range of donated and new goods.
• Delivering outstanding customer service and a great shopping experience.
• Overseeing all aspects of store operations including merchandising, stock generation, gift aid, compliance, and health & safety.
• Building strong community links to encourage donations, recruit volunteers and raise awareness of Weston Hospicecare.

 

What we’re looking for:

• Previous retail or charity retail management experience, ideally in a high-volume environment.
• A strong commercial focus with the ability to deliver results against targets.
• Proven people management skills – you’ll be confident leading staff and volunteers.
• Creativity and flair for merchandising and store presentation.
• Excellent organisation, communication, and IT skills.

 

What we can offer in return

• 6.6 weeks holiday a year
• Full training given
• Contributory pension / NHS pension scheme transferable
• Healthcare discount scheme
• Employee Assistance Programme
• Subsidised bus travel with First Bus Commuter Travel Club
• Free parking (on site or nearby)

By joining us, you’ll not only be taking on one of the most important roles in our retail business – you’ll also be directly supporting the care we provide for local people and their families.

 

An Enhanced DBS check will be required (arranged and paid for by us).

Supporter Engagement Administrator
Salary: £25,112.50 per annum
Location: Either Helimed House, Norwich NR6 or Melbourn Office, SG8 – Hybrid Working
Hours: Full-time, 37.5 hours per week – Monday to Friday
Contract: Fixed Term Contract for 6 months

East Anglian Air Ambulance (EAAA) is a regional charity providing life-saving care across Bedfordshire, Cambridgeshire, Norfolk, Suffolk and beyond. With two state of the art helicopters and a fleet of critical care cars, our crew of critical care paramedics and specialist doctors bring their advanced skills, equipment and medicine to the scene of the incident in the fastest time possible.

The Supporter Engagement Team is the first point of contact for all our supporters and is a key function in our fundraising team. As Supporter Engagement Administrator, you will deliver excellent customer service, ensuring that all supporters are engaged with, receive exceptional supporter care and are encouraged to support us further.

You will ensure that information is captured, income is processed, thanked and banked in the best way possible, and supporters are stewarded effectively. You will continually identify ways to improve processes and procedures to ensure all our donors and supporters have a great experience supporting EAAA.

An excellent communicator with experience working within a customer service environment, you will be able to quickly form good working relationships and understanding with colleagues and supporters. You will demonstrate strong IT skills, including experience of using a CRM database and Microsoft Office.

You will be joining a truly inspirational organisation. EAAA not only operates with total patient focus but provides a supportive working environment where everyone can develop and make a difference – Together We Save Lives.

This role will be worked a minimum of 3 days a week from our Norwich or Melbourn office and up to 2 days a week from home. The exact days worked in the office will be agreed with the successful candidate, but you must live within a commutable distance of Norwich or Melbourn.

Closing date: Monday 3rd August 2026 (9am)
Interview date: Monday 10th August 2026, Helimed House

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website where you can complete your application for this position.

No agencies please.

Programme Coordinator

The Race Equality Foundation has been awarded a transformative multi-year grant from The National Lottery Community Fund (TNLCF) as part of its Health Inequities: Structural Racism and Discrimination Partnership. The programme will establish three Anti-Racism Collaboratives (ARCs), each bringing together voluntary, community and social enterprise (VCSE) organisations, people with lived experience, health and care organisations, local authorities and other partners to tackle the structural causes of ethnic health inequities through co-production, evidence and collective action.

As Programme Coordinator, you will play a central role in enabling the successful delivery of this ambitious programme. Working closely with the Lead Changemaker, Changemakers and colleagues across the Foundation, you will ensure the programme has the systems, coordination and administrative support needed to deliver high-quality partnership working and meaningful co-production across the three ARCs. ​

This is a varied role requiring excellent organisational skills, attention to detail and the ability to manage multiple priorities. You will coordinate meetings and events, maintain programme systems and records, support communications, and ensure partners and community members are well supported to participate in programme activities. By enabling the smooth day-to-day operation of the programme, you will help create the conditions for partners and communities to work together to tackle structural racism and reduce health inequities.

Person Specification​

Essential​

• An understanding of structural racism, health inequities and the Race Equality Foundation's commitment to anti-racist practice.​

• At least 12 months' experience in programme or project coordination, administration or a similar role.​

• Experience of maintaining records and managing information using spreadsheets, databases or other digital systems.​

• Experience of organising meetings, events or activities involving multiple stakeholders.​

• Experience of responding professionally to enquiries by email and telephone.​

• Strong IT skills, including Microsoft Office and Google Workspace.​

• Excellent organisational skills, with the ability to manage competing priorities and work accurately to deadlines.​

• Strong written and verbal communication skills.​

• Ability to build positive working relationships with colleagues, community organisations and external partners.​

• Ability to work independently while contributing effectively as part of a collaborative team.​

• A proactive approach to problem solving, with good attention to detail.​

• A commitment to equality, diversity and inclusion, and to supporting accessible and inclusive ways of working.​

Desirable​

• Experience of working in the health, voluntary, community and social enterprise (VCSE), or public sector.​

• Experience of supporting community engagement, co-production or partnership working.​

• Experience of supporting research projects, monitoring or evaluation activities.​

• Experience of maintaining website content or using content management systems such as WordPress.​

• Experience of using digital collaboration or project management tools such as Trello, Monday, Basecamp or similar platforms.​

• Experience of using design or communications software such as Canva.

For the full job description see attachment.

Applications will only be accepted via application form on our portal. We will not accept any applications via CV.

Please note, we can only accept applications from those already eligible to work in the UK.

Could you be the friendly, organised first point of contact for volunteers and people raising money to support world-leading cancer care and research?

We’re looking for a Volunteer & Community Fundraising Assistant to join our friendly Community Fundraising team. This is a varied role where you’ll support volunteers and community fundraisers, respond to enquiries, help keep our records and processes running smoothly, and make sure volunteers and supporters feel welcomed, valued and appreciated.

What you’ll be doing

• Responding to enquiries from volunteers and supporters by phone, email and in person
• Helping volunteers get started, including applications, onboarding, training and inductions
• Coordinating rotas, records and supporter activity so the team has accurate information
• Supporting excellent stewardship so volunteers and supporters feel appreciated
• Helping with fundraising materials, hospital displays, stock and merchandise activity
• Supporting cash handling and donation administration, with accurate records for audit purposes

About you

You’ll be a confident communicator who enjoys working with people and providing a thoughtful, professional service. You’ll be organised, proactive and comfortable managing a range of tasks, with good attention to detail and strong IT skills.

You don’t need to have worked in a charity before. Experience in administration, customer service, events, healthcare, retail or community settings could all be relevant. What matters most is your ability to build positive relationships, stay organised and help volunteers and supporters have a great experience.

About the Charity

The Royal Marsden Cancer Charity raises money to save the lives of people affected by cancer, everywhere. We ensure The Royal Marsden’s world-leading nurses, doctors and research teams can provide the very best care and develop life-saving treatments, which are used across the UK and around the world.

From funding state-of-the-art equipment and groundbreaking research, to creating the very best patient environments, we will never stop looking for ways to save the lives of people affected by cancer.

Why join us?

You’ll join a collaborative, supportive and ambitious team, with opportunities to learn and develop and see the impact of your work every day.

What we offer

• 27 days’ annual leave plus bank holidays
• Pension scheme with employer contributions of up to 6% (increasing with service)
• Life insurance and employee assistance programme
• Enhanced family policies
• Subsidised canteens and wellbeing support
• A Sutton hospital-based office with shuttle service to and from Sutton station

Inclusion matters

We are committed to creating a diverse and inclusive workplace that reflects the communities we serve. We welcome applications from people of all backgrounds and lived experiences.

Apply now

If you’re organised, people-focused and motivated by making a difference, we’d love to hear from you.

Finance and Operations Officer – Forward Thinking

Forward Thinking is a small, dynamic charity where every member of staff makes a significant contribution. We are looking for someone who enjoys taking ownership of a varied role, works proactively in a small team and takes pride in supporting the smooth running of the organisation which works  in frontline mediation in conflict zones. 

Duties and Responsibilities

The Finance and Operations Officer plays a central role in ensuring the smooth day-to-day operation of Forward Thinking. This is a varied role comprising approximately two days per week of office administration and operations and one day per week of bookkeeping and finance administration.

The successful candidate will take a hands-on approach to coordinating staff diaries, organising meetings, supporting governance and compliance, maintaining office systems and policies, and managing the charity’s day-to-day financial administration.

You will report directly to the Director of Forward Thinking and will be in regular contact with him to keep him informed of key developments.

To succeed in this role, you will be highly organised, capable of managing multiple priorities, able to work to deadlines and comfortable working independently within a small, collaborative team.

Start date: Immediate

Essential Requirements

The role requires an individual with experience in office administration and bookkeeping, ideally within the charity or voluntary sector.

You will demonstrate the ability to organise meetings at short notice, coordinate diaries, prepare accurate minutes and maintain effective office systems. You will also be responsible for monitoring funding and reporting deadlines, ensuring compliance with the charity’s governing documents, and maintaining key organisational policies including safeguarding, health and safety, insurance and GDPR.

Experience using accounting software (preferably Sage Business Cloud) and strong Excel skills are essential.

3-5 years experience

The successful applicant will demonstrate:

• Excellent organisational skills and a high level of attention to detail.
• The ability to manage multiple priorities and meet competing deadlines.
• Experience of office administration and bookkeeping.
• Strong communication skills, both written and verbal.
• Confidence working in a fast-paced environment.
• A personable and professional approach, with the ability to work effectively within a small team working on the frontlines of conflicts. 
• Good written English and the ability to produce accurate meeting minutes and reports.
• Good IT skills, including Microsoft Office (particularly Excel) and confidence using online systems and updating websites.

Further Information

This is a permanent role working three days per week, comprising approximately:

• Two days per week: Office Administration
• One day per week: Bookkeeping and Finance Administration

The successful candidate will be based in-person at Forward Thinking’s offices in Millbank Tower, London. No hybrid working.

Salary: £24,000–£28,000 per annum for three days per week depending on experience (equivalent to approximately £40,000–£46,500 full-time equivalent).

FOR FULL JOB SPEC AND DESCRIPTION PLEASE SEE ATTATCHMENT 

Key words: Finance, Administration, Book keeping, Operations