It support jobs
£35,560 + Benefits
12 months’ fixed term maternity cover
London, UK (Hybrid – 50% office attendance)
We are looking for a Personal Assistant (PA) to the Chief Executive Officer (CEO), to provide high-quality, confidential, and proactive executive support. You will be responsible for comprehensive diary and inbox management, coordination of meetings and travel, management of expenses, gatekeeping the CEO’s time, and ensuring the CEO is well-prepared through briefing and action tracking.
As PA to the CEO, you will work closely with the Chief of Staff, Briefing Hub Officer, and other relevant colleagues, to ensure the CEO’s meetings are appropriately supported with papers and briefings. You will also liaise with colleagues supporting the Academy of Medical Sciences’ President, to coordinate diaries where CEO and President activity intersects, and will manage sensitive communications with discretion and professionalism.
About the role
Executive, diary & inbox management:
- Provide proactive and complex diary management for the CEO, ensuring effective prioritisation and forward planning.
- Manage the CEO’s inbox, including monitoring correspondence, prioritising and responding where appropriate, and ensuring timely follow-up.
- Screen, triage, and manage incoming enquiries on behalf of the CEO, exercising sound judgement and discretion.
- Draft, prepare, and manage correspondence and documentation as required.
- Maintain accurate and well-organised electronic filing systems for the CEO’s office.
Gatekeeping, briefings & action tracking:
- Act as a gatekeeper to the CEO, balancing access, prioritising meetings, and advising on scheduling trade-offs.
- Work closely with the Chief of Staff, Briefing Hub Officer and colleagues to ensure meetings are appropriately briefed and supported.
- Track key actions arising from meetings attended by the CEO, ensuring follow-up occurs and deadlines are met, without owning delivery.
- Maintain awareness of protocol, managing sensitive communications and stakeholder interactions with discretion.
Meetings, travel & expenses:
- Arrange all travel and accommodation for the CEO, including itineraries and briefing packs.
- Coordinate virtual, hybrid, and in-person meetings, including booking rooms, managing technology (Microsoft Teams), and arranging catering.
- Prepare, submit, and track the CEO’s expenses in line with Academy policies, liaising with the Finance team as required.
Governance & corporate support:
- Provide administrative support to the CEO in relation to governance activity, including meetings involving the Academy’s Council Members, President, and Honorary Officers, as required.
- Liaise with PAs and administrative colleagues supporting the President to coordinate diaries, particularly where joint meetings or shared commitments arise.
- Support the coordination of CEO-related papers, briefings, and follow-up actions arising from senior meetings.
Corporate events & internal coordination:
- Support the planning and delivery of corporate events attended or hosted by the CEO. This could include the Annual General Meeting (AGM), New Fellows’ Admissions Day, named lectures, and other ad hoc events.
- Assist with coordination of all-staff meetings, senior leadership meetings, and cross-Academy activity involving the CEO.
- Provide diary and administrative support for ad hoc cross-Academy projects requiring CEO involvement.
Systems & information management:
- Maintain and update records within the Academy’s Customer Relationship Management (CRM) database (Salesforce), finance software (Iplicit) and other digital systems, as required.
- Support updates to internal systems and website content related to CEO or corporate activity, where appropriate.
Requirements
Skills, experience & abilities:
- Proven experience providing high-level PA or Executive Assistant support to a senior leader.
- Excellent written and verbal communication skills.
- Exceptional organisational skills and attention to detail.
- Confidence working with senior stakeholders and external organisations.
- Ability to manage multiple priorities with discretion and sound judgement.
- Strong IT skills, including Microsoft Office and CRM databases.
- Experience managing senior-level diaries, inboxes, travel, expenses, and briefing coordination.
- Experience in gatekeeping, action tracking, and protocol management.
Personal attributes:
- Highly organised, proactive, and calm under pressure.
- Discreet, trustworthy, and professional.
- Collaborative and confident working with senior colleagues.
- Flexible and adaptable to changing priorities.
- Strong commitment to the Academy’s mission, values, and public benefit.
Benefits
We provide our staff with a comprehensive benefits package outlined as follows:
- Generous pension scheme with flexible contributions – we contribute between 8% - 13% of your gross salary (with employee contributions of 3% - 8%)
- Life assurance at three times your salary
- Hybrid and agile working. 50% office attendance.
- 26 days annual leave, plus Christmas closure days and bank holidays
- Buying and selling leave
- Family-friendly policies including enhanced maternity and paternity leave (subject to a qualifying period)
- Complimentary subscriptions to Headspace and Classpass to support your physical and mental wellbeing
- Support through tailored learning and development
- A range of enhanced benefits become available once you’ve completed your probation period
If you have any questions about this role, please contact the Chief of Staff, Lizzy Benedikz, by email.
For more information and to apply online, please visit our vacancies page.
Closing date: 5.00pm on Monday, 22 June 2026.
Interview date: week commencing 6 July 2026.
About Us
We are a pioneering education charity, and one of the leading multi-academy trusts in the country. We have a track record of taking on some of the most challenging schools in London, turning them into places where every young person can access a high-quality education and have opportunities to succeed.
Educating 1 in 41 young people in London, we now have 55 primary and secondary academies transforming the life chances and opportunities of pupils from disadvantaged backgrounds.
The Harris Federation has a track record of accomplishment in achieving success through rapid school improvement and has built an unrivalled reputation for running outstanding academies in London.
Our central team comprises a dedicated, driven group of departments working centrally to provide support across the Federation and all of our academies.
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Summary
We are seeking a visionary Director of Digital, Data and Technology to shape the future of education at the Harris Federation.
Taking the lead on a bold, organisation-wide digital vision, you will drive transformation across more than 50 academies, using technology, data and AI to unlock better outcomes for thousands of young people.
This is a high-impact leadership role in which you will influence at the very top: advising senior leaders, delivering large-scale digital transformation, and building a modern, secure and data-driven organisation.
If you are a strategic, forward-thinking digital leader with a passion for innovation and making a real difference, this is your opportunity to create lasting impact at scale.
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Main Areas of Responsibility
The Director of Digital, Data and Technology will lead the strategic direction of digital, data and technology across the Federation, driving innovation, transformation and high-quality service delivery to support education and operational excellence.
Your responsibilities will include:
- Define and deliver the organisation-wide digital and data strategy
- Lead digital transformation to improve education and operations
- Oversee IT, cloud platforms, systems and cyber security
- Build and lead a high-performing technology team
- Enable data-driven decision making and analytics capability
- Enhance service delivery and user experience
- Lead major programmes, budgets and supplier partnerships
For a full list of responsibilities, please download the Job Pack.
Qualifications & Experience
We would like to hear from you if you have:
- Degree or equivalent qualification in a relevant technical discipline
- Senior leadership experience as a CDIO, CIO, CTO or equivalent, leading large-scale digital, data and technology functions
- Proven success in delivering enterprise-wide digital transformation in a complex organisation
- Experience developing and executing digital, data and technology strategies
- Strong understanding of cloud technologies (Microsoft 365, Azure) and enterprise architecture
- Expertise in cyber security, risk management and information governance
- Strategic thinker with the ability to translate vision into delivery
- Strong leadership and people development capability
- Exceptional communication and stakeholder engagement skills
- High level of commercial awareness and financial management
For a full job specification, please download the Job Pack.
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Professional Development & Benefits
Our people are at the heart of our success. We have developed a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.
In addition to the opportunities for career development and progression, we also offer a competitive rewards and benefits package which includes a Performance and Loyalty Bonus, Pension Scheme with generous employer contributions, a Wellbeing Cash Plan, electric car scheme, 26 days' annual leave (plus bank holidays) for staff who work across the full year, and many other benefits.
We offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with 2 days from home and 3 days either with the team at our office in East Croydon or visiting one of our academies.
Learn more about on our website.
Safeguarding Notice
The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.
Equal Opportunities
The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates.
We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.
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Next Steps
If you have any questions about this opportunity, please send us an email, or call to arrange a conversation.
Before applying, please download the Job Pack for full details on the job responsibilities and person specification. This will be helpful for you when completing your application, and throughout the recruitment process.
We encourage you to apply as soon as possible as we may interview and offer to a candidate before the closing date. Please note that we only accept applications submitted before the closing date via our careers website.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Insight Manager (Maternity Cover)
Salary: £41, 439
Location: Remote with occasional travel to Downton / London for meetings
Hours: Full time
Contract: 12 months maternity leave cover
We have an exciting opportunity for an Insight Manager to join our team, playing a key role in how insight, research and evaluation inform decisions and demonstrate impact across the organisation.
Please see below for more information.
About the Role
This is a high-impact role at the heart of how we understand and improve what we do.
As Insight Manager, you will lead on delivering high-quality insight to support decision-making across key areas of the organisation.
You’ll have ownership of insight across our commercial and fundraising activity, as well as supporting our brand and marcomms teams with understanding public perceptions, helping us better understand our audiences, reputation and opportunities to grow impact.
Working as part of a team of Insight Managers and Data Analysts, you will collaborate closely with colleagues to ensure insight is joined-up, relevant and actionable. Alongside your core areas, you’ll also support wider team priorities where needed, contributing to a flexible and collaborative insight function.
You will design, commission and deliver research as well as using our own data to support your insights, working with stakeholders to understand their needs and translating findings into clear, evidence-based recommendations
This is a fantastic opportunity partnering with stakeholders to embed insight and ensure it is used effectively to drive decisions and maximise impact.
About You
Are you passionate about turning data into meaningful stories that drive change?
Do you enjoy working with stakeholders to bring insight to life and influence decisions?
Are you confident working with stakeholders, helping them understand and apply insight effectively?
We’re looking for someone who:
- Brings solid experience in research, insight or evaluation (typically 3–5+ years), ideally within a charity or related setting
- Has experience delivering end-to-end research projects, with a strong focus on quantitative research but equally confident in using qualitative methods
- Is confident working with marketing or fundraising stakeholders
- Can translate complex data into clear, relevant and actionable insights
- Builds strong relationships and enjoys working collaboratively to embed insight into decision-making
- Has experience commissioning or managing external research agencies
- Has an understanding of audience insight, public perceptions or brand research, particularly in charity and not for profit sectors
- Is adaptable and willing to support across a range of insight and research projects
Please note: candidates should have a relevant degree (or equivalent experience).
About the Team
You’ll be part of a collaborative and supportive Data Insight and Research function, focused on ensuring insight and evidence are accessible, useful and embedded in everyday decision-making.
We value curiosity, shared learning and continuous improvement—working together to make sure insights genuinely make a difference.
In return we can offer you:
- Belonging to a team who make a difference to our community and value equality, diversity and inclusion.
- 29 days’ annual leave plus 8 bank holidays, regardless of service — plus your birthday off to celebrate!
- Opportunity to buy and sell up to 5 days annual leave per year.
- Added to our free health scheme from day one, including discounts on dental, opticians, massages, and more - with the option to upgrade.
- 3 volunteer days per year to support the Help for Heroes community.
- A generous salary sacrifice pension scheme with an 8% employer contribution and a minimum 3% employee contribution, plus life insurance up to 4× salary as an active member.
Closing date: 24th June 2026
Interview Process: Initial informal conversation, followed by more structured competency based interview with a presentation.
We reserve the right to close this vacancy early if we receive a high number of strong applications.
We are committed to equality, diversity and inclusion and welcome applications from all backgrounds.
The client requests no contact from agencies or media sales.
An exciting opportunity to join our staff team and assist in providing funding that helps transform lives.
The Shipwrecked Fishermen and Mariners’ Royal Benevolent Society – “The Shipwrecked Mariners” for short – was founded in 1839 and operates throughout the British Isles. Our primary purpose is to provide financial help to fishermen, merchant mariners and their dependants, both retired and of working age, who are in need. The Society has over 1,200 regular beneficiaries and receives over 600 applications for assistance each year.
To help us continue to provide a great service to mariners and their families, we have an exciting opportunity for someone to join us in the role of Grants Officer.
Our grants provide practical support for individuals and families that are experiencing severe financial distress and help them stabilise their situation during times of crisis. All our grants are means tested and exclusively focussed on those on low incomes (with little or no savings). A significant number of our grants are provided to those in retirement, however we also support those who are unable to work because of accident, illness, disability, or for compassionate reasons, as well as those who struggling to find employment. Our grants are used to cover a wide range of needs but are primarily aimed at helping people maintain a reasonable and dignified standard of living. We also help those who are struggling with debts as well as providing immediate support to the dependants of seafarers who have died at sea or during accidents ashore.
We are offering this role on a full-time basis, with a minimum of 2 days per week (Tues and Weds) working from our Chichester office, but potential for home working at other times. Some travel will be required for the role, including occasional overnight stays.
To be our ideal candidate, you will be an experienced, self-starting administrator with excellent communication and IT skills and a great eye for detail. But, above all, you will have a clear understanding of and empathy for the challenges and vulnerabilities faced by those we are here to support. If you want to be part of a highly dedicated but relaxed and friendly team, who take great pride in supporting an often-neglected sector of UK Society, then we would love to hear from you.
To apply for this post, please click the ‘apply’ button below where you can send your CV and a supporting letter of no more than two pages of A4 (size 12 font).
Your supporting letter should be focused on:
- Demonstrating how your personal qualities and experiences are closely aligned with the person specification for this role and have previously contributed to positive outcomes in your place(s) of work.
- Examples of your experience related to the key duties and responsibilities of this role.
- Helping us understand how you align with our organisational purpose and have a genuine empathy for the individuals that we support.
The closing date for applications is midnight on Sunday 5th July 2026. We will notify those shortlisted for an interview by end of business on Sunday 12th July 2026 and hold face to face interviews on Monday 20th and Tuesday 21st July 2026. The preferred start date for this role is 24th August, but we’re happy to be flexible about this for the right candidate.
Candidates must have permission to work in the UK. Unfortunately, we are unable to sponsor visa applications.
The Shipwrecked Mariners’ Society strongly believes in building a diverse team which understands the issues facing its beneficiaries, including those which most affect the quality of life and aspirations of vulnerable individuals and their families.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our client, a world-leading Performing Arts organisation, are looking for a Head of Data & Systems. The successful candidate will be supporting four sites across London and will be responsible for around 550 colleagues across the organisation.
The Head of Data and Systems is responsible for ensuring that all parts of the organisaton’s infrastructure runs smoothly and securely, using it to improve processes and efficiency. This post reports to the Director of Finance, Data and Systems.
Responsibilities:
· Lead a review of departmental delivery and propose a roadmap for improvement. Sharing KPI frameworks and measures as required.
· Lead strategic planning for IT systems, building strong relationships with stakeholders to anticipate and understand future needs to meet the organisation strategic objectives.
· Ensure that the organisation has the IT infrastructure needed to support the business and maintain a roadmap of improvements and maintenance.
· Ensure the smooth running of service delivery and positive user experience.
· Manage the IT budget and ensure that value for money is achieved.
· Provide clear, effective and visible leadership to the IT team, ensuring that all team members are stimulated, motivated and guided to contribute fully to the success of the organisation.
· Develop talent within teams, reviewing and measuring performance, building confidence and growing skills.
· Implement robust security measures to protect the organisation from cyber threat and ensure the team stay up to date with industry best practice
Essential Skills:
· Relevant IT qualification or equivalent experience in IT governance.
· Ability to be ‘on call’ for emergencies and business continuity recovery
· Experience of managing risk and Cyber security.
· Experienced IT leader, with a customer focused approach.
· Experience of public, private and hybrid cloud environments.
· Results-driven with a proven track record of high achievement through data and systems teams.
· Demonstrable experience in project management, driving organisation-wide initiatives, through collaboration.
· Strong negotiation and vendor management skills.
· Strong strategic planning skills with the ability to translate business needs to data and systems solutions.
· Ability to lead and monitor several projects concurrently.
· Excellent communication and relationship management skills, with ability to articulate messages to technical and non-technical audiences.
· Experience of procurement to achieve best value for the organisation.
· Ability to respond to changing circumstances.
· Well-developed change management skills with the ability of understand the strategic “big picture” and set a clear direction.
· Ability to translate ideas into effective action speedily and within a finite budget.
· Ability to work collaboratively and bring teams together into a cohesive and effective unit.
· Able to demonstrate a commitment to diversity and inclusion.
· Convincing presentation and interpersonal skills, with the ability to negotiate with a broad range of stakeholders.
Please apply online today for a confidential chat about this wonderful role which gives the postholder ample opportunity to make a real difference.
Advert closing date: 21st June 2026 .
About NEON
NEON is a not-for-profit organisation committed to accelerating social movements. We build capacity and infrastructure to accelerate the transition to a new economy. We work across a wide range of progressive issues including climate, housing, healthcare, and migration and we support over 1,000 organisers across the UK working towards political, environmental, and social justice. Our theory of change is rooted in understanding both the strategies, stories, and structures required to sustain a movement. Short term, this results in improved movement infrastructure, skills, and connections; long term, it leads to robust relationships and movement alliances capable of systemic change.
Context
NEON’s People & Operations Hub makes sure all our internal systems run smoothly and that our team is happy, high-performing and cared for. The People & Operations Hub brings together people, culture, operations, fundraising and finance, and plays a key role in making sure NEON is both high impact and a joyful place to work, at the heart of this is ensuring our values of respect, generosity and solidarity and anti-oppression principles are embedded into all internal practices.
As part of this, we’re currently looking for someone to support us for a defined period of time to review and refresh some of our core operational and compliance areas, and support us with discrete ops tasks as they arise. This includes reviewing, updating and embedding key systems and processes so that they are clear, usable and consistently followed across NEON. Alongside this, we want to create a NEON-wide handbook, so that we have a simple accessible place where people can find everything they need to know about how we do things at NEON. We also want to strengthen our guidance around event safety, both online and in-person, so staff feel comfortable and supported when planning and delivering work. It’s crucial for us that this work is developed in collaboration with the People & Operations Hub as well as the wider team.
Who we’re looking for
We’re looking for someone who is comfortable moving across operational and compliance work. Someone who has a solid understanding and experience in delivering high-level health and safety, data protection, IT and systems work, and other operational aspects of running an organisation, and can turn that into something practical, usable and genuinely helpful for our team. Someone who is self-motivated, comfortable working independently, and able to take ownership of pieces of work from start to finish
We’d love someone who has experience working closely in or within people and operations teams in small- medium sized not-for profits or charities, and who knows how to take complex or messy systems and make them simpler, clearer and easier to embed in day-to-day practice. We’re looking for someone aligned with our values of respect, generosity and solidarity and is well-versed in including anti-oppression principles into operational work. Someone who is motivated by working in a values-led organisation where decisions factor in culture, trust and care as well as the technical elements.
This person should be confident reviewing and improving systems and understands and is experienced in working closely with other people to do this, whether that’s with the Director of People and Operations to receive direction or troubleshoot, working alongside our Ops Assistant to put things into practice and draw on their organisational expertise, or engaging the wider team to elicit their ideas and challenges, and incorporate them into improvements. Similarly someone who is able to work with external support we have in place around IT, HR and data protection and translate their recommendations into practical action.
They’ll need to be able to hit the ground running and pick up discrete pieces of work, working thoughtfully and collaboratively with a team that’s juggling lots of different priorities. Aside from improving key pieces of work, the other core part of the role is bringing people with them, which will involve coaching and mentoring skills, a learning and development approach, and helping others feel confident taking on and owning this work.
Above all, we’re looking for someone who understands how to make organisations compliant and well-run in a way that feels proportionate, caring, and realistic for a team of our size. Someone who can embed these pieces of work, without overcomplicating things, and who can foster a sense of shared ownership. We’re also looking for someone who really cares about how operational work is truly embedded and put into practice across organisations, who thinks carefully about what happens after their involvement or support ends and knows how to build internal capability so work doesn’t stay dependent on them.
Key deliverables
By the end of the service period, the following outputs will have been delivered and fully embedded into NEON’s ways of working:
IT and systems
The freelancer will complete a high-level review of NEON’s current IT systems, identify key risks and gaps, and produce a set of recommendations.
Outputs will include working with the People & Operations Hub to lead implementation and embedding of agreed improvements across tools and ways of working, including an improved GDrive structure, Google Workspace and IT security improvements and an IT and phones policy.
Data protection
The freelancer will complete a high-level review and strengthening of NEON’s GDPR and data protection approach.
Outputs will include updated core policies (GDPR policy, privacy notice, retention policy) and practical guidance to support consistent implementation across the organisation. It also includes delivery of staff training and further strengthening of our “Data Champions”.
Event processes
The freelancer will assess our current event-related practices (online and in-person).
Outputs will include clear, practical recommendations, strengthened guidance for managing event safety and risk in practice and staff training and support.
Health and safety
A review and update of NEON’s health and safety approach will be completed to ensure policies and processes are clear, practical and consistently applied.
Outputs will include an updated H&S policy, incident reporting process, risk assessment templates, and a simple event safety framework with guidance and checklists. It also includes delivering staff training and embedding of H&S practice across the organisation, including clarification of roles and responsibilities.
AI policy and guidance
The freelancer will research and develop NEON’s approach to AI use across the organisation, considering best practice, risks, opportunities, and the impact of AI on staff and NEON’s work. It should also include thoughtful consideration of the harms and ethical concerns associated with AI.
Outputs will include engagement with staff to understand current use and concerns, alongside the creation of clear and practical AI guidance and an organisational AI policy to support safe, thoughtful and consistent use of AI tools across NEON.
NEON Handbook
A NEON-wide handbook will be created, bringing together key processes, guidance and signposting to essential organisational information in one accessible place.
The handbook will be co-developed with staff and People & Operations Hub members to ensure it reflects day-to-day practice and is maintainable internally after completion.
Day-to-day operations support
The freelancer will provide additional operational capacity to support the Hub with emerging priorities, and time-sensitive pieces of work that arise during the contract period.
Outputs may include support with operational problem-solving and decision making, maintaining processes and procedures, providing subject knowledge expertise, maintaining documentation and other discrete operational tasks agreed with the Director of People and Operations.
A key part of this work will be ensuring that all outputs and improvements are properly embedded within the People & Ops Hub and the wider organisation. This includes creating clear documentation, guidance, training and handover processes so that NEON staff can confidently hold and maintain this work after the consultancy ends.
Timescales and fee schedule
The freelancer will be appointed and ready to engage from the end of July/ start of August 2026. We expect this work to be completed across two-three days per week for up to six months, ideally finished by the end of January or February 2027 (depending on start date). There may be a possibility of extension if other relevant and discrete projects arise and in agreement with the Director of People and Operations.
Call out information required
Interested freelancers are asked to provide the following information in response to this call out:
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Brief career history and details of relevant assignments undertaken (this could be in the form of a CV)
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A statement not exceeding 800 words on your proposed approach to the deliverables, including:
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Your technical and subject matter expertise
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Your personal style and approach to working with others
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How you will embed our values of respect, generosity and solidarity and anti-oppression principles into the deliverables
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Your day rate, indicating whether VAT is payable (please note our indicative day rate that is aligned with our internal budget is £375)
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A clear commitment to undertake the work within the timeframe set out above
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Two testimonials from suitable clients or professional partners
The deadline for submissions is Sunday 28th June 11.59pm
Please find email address for submission of applications on our website.
We may wish to discuss submissions with you on Monday 6th July or Wednesday 8th July 2026. We will inform you if this is the case.
For any further information or clarification prior to submission, contact us at our website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract: Full time, Permanent
Hours: 35 per week
Location: London, Finsbury Park
Starting salary: £39,590 - £45,925 per annum
Closing date: 23/06/2026
Expected date of interviews: Applications will be reviewed on a rolling basis, and interviews may be conducted before the closing date. We encourage interested candidates to apply as early as possible, as the vacancy may be filled before the application deadline.
Job ref:
We have an exciting opportunity for an ICT Support Officer to join us at Freedom from Torture. You will be responsible for maintaining the ICT systems and supporting the users of these systems. In addition, you will provide first/ second line support across the FfT centres and be the first point of contact in the ICT Team for internal enquiries/issues.
About the role
As an ICT Support Officer, you will be responsible for providing a high-quality IT service and pro-actively supporting all Freedom from Torture staff, volunteers, and contractors. You will ensure a seamless and stable staff and clients experience across all our locations, liaising with third party providers for continuity of service and support the ICT Team in the delivery of projects.
The ideal candidate will have experience of User onboarding /off boarding and system access for staff, as well as of Office 365 security set-up and cloud management. You will also be able to work independently and as part of a team, as well as having strong communication skills; in order to liaise with people internally and externally.
About you
Experience in Providing 1st and 2nd line ICT support over a number of channels including face to face, phone, email, text, chat, and video.
Excellent verbal and written communication skills.
Strong organisational skills and shows enthusiasm to all duties.
Ability to manage issues and questions via the help desk system , updating clients in a timely manner and following tickets through to resolution.
Experience in troubleshooting hardware including Office 365 Apps, desktops, laptops, IP Phones, and network equipment.
High level of personal organisation with the ability to plan and prioritise own work.
What you'll get in return
In return, we offer a competitive package, with a generous 30-day annual leave entitlement, and 6% employer pension contribution (minimum 1% employee contribution).
Freedom from Torture is committed to showing the salary for all advertised roles and not negotiating salaries for roles, in light of evidence that this contributes to structural inequality.
Our policy is that all appointments will be at the start of the salary range but successful candidates will have the opportunity to move up the scale over time. The progression up the salary range is reviewed on an annual basis and subject to affordability. For this role, the salary range is £35,191 - 40, 822 per annum.
To view the Job Description and Person Specification, please kindly see the attached file. IT
Please note a CV and a cover letter addressing the job description and person specification of the role are mandatory to be considered for the position.
Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account and we campaign for fairer treatment of torture survivors in the UK.
We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work.
Freedom from Torture is committed to its responsibilities under safeguarding, and expects all staff and volunteers to share this commitment. This post is subject to a satisfactory DBS disclosure, as well as a need for full employment history and up to date employment references.
Freedom from Torture is an equal opportunity employer. People with lived experience of torture or asylum, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply.
We reserve the right to close the vacancy early if we receive a high volume of applications.
No agencies please.
We are looking for a strategic, values-driven and analytical Systems Improvement & Learning Lead to strengthen the effectiveness, consistency and impact of domestic abuse services across London, ensuring meaningful safeguarding outcomes for victims and survivors.
This role is full-time and hybrid, with a minimum of one day per week in the office and occasional travel across London to engage with partners and services.
As a Systems Improvement & Learning Lead, you will be a senior leader within our Pan London Domestic Abuse Service, sitting on the Domestic Abuse Leadership Team and reporting to the Head of Service.
You will lead system improvement, learning and operational excellence across our London services, with a specific focus on MARAC practice and impact, high-risk harm and homicide prevention, learning from Domestic Abuse Related Death Reviews (DARDRs), and equity, access and cultural competence.
This role combines strategic challenge with operational leadership. It requires credibility with frontline practitioners, confidence with senior leaders, and persistence where systems resist change.
Key Responsibilities:
- Act as a senior point of contact for statutory and voluntary sector partners, providing constructive challenge and system leadership on safeguarding priorities.
- Lead pan-London continuous improvement activity, using data, frontline insight and review learning to drive consistency, quality and impact across services.
- Use system data, frontline insight and survivor narratives to identify risk, challenge ineffective practice and improve outcomes.
- Act as a credible senior partner to statutory and voluntary agencies, providing constructive challenge on safeguarding effectiveness.
- Analyse MARAC practice across London, identifying variation in thresholds, models, decision-making and follow-up, to drive meaningful improvement.
- Ensure MARAC participation is risk-focused and proportionate, promoting effective multi-agency safeguarding action beyond formal meetings.
- Provide operational leadership and line management, ensuring high standards of safeguarding, supervision, wellbeing and professional accountability.
- Champion equity, access and culturally competent practice, addressing systemic barriers to safety.
About You:
Ideally, you will be an experienced system leader with a strong operational background in domestic abuse and safeguarding. You will bring credibility, analytical rigour and the confidence to challenge established practice constructively, while maintaining effective partnerships across complex, multi-agency environments.
You will be motivated by learning, improvement and equity, with a strong commitment to trauma-informed, culturally competent and survivor-centred practice.
This is not a coordination, compliance or meeting-management role - it is a role for someone prepared to lead change where it matters most.
You Will Need:
- Proven leadership and relationship-management experience, including delivering through multi-site teams and complex partnerships.
- Strong operational understanding of domestic abuse, safeguarding and homicide-prevention systems, including MARAC, DARDRs and the role of IDVAs.
- Demonstrable ability to analyse complex qualitative and quantitative data to identify systemic risk, learning and missed prevention opportunities.
- Experience translating learning from serious harm or death reviews into credible, practical service improvement.
- Professional confidence and credibility to challenge entrenched practice while maintaining effective working relationships
- A survivor-centred, trauma-informed approach with a strong commitment to equity, access and cultural competence
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
Here at the Royal British Legion, we are currently embarking on an exciting new phase with our Customer, Technology and Change directorate. Together this team, covering Technology, Data Protection and our Transformation Management Office, takes great pride in supporting across RBL with all things technology, security, digital, data, programme management and change initiatives. It’s a great time to join as our organisation begins to drive our new 10 year strategy and ensures we are best able to continue to make a difference to our Armed Forces community now and for the future.
Based in our Service Delivery team, the Technology Change and Release Lead will be accountable for the safe, controlled, and predictable introduction of technology change across our organisation. Operating as the Change Enablement practice owner, this role will ensure that all changes whether delivered internally, by suppliers, or as part of product/platform roadmaps are assessed, authorised, scheduled and reviewed in line with best practice.
Reporting to our Service Delivery Manager, this new role will play a vital role in ensuring that all technology changes are clearly communicated and well understood across the organisation. It will support the knowledge management process by maintaining accurate and accessible information within the knowledge management system, and by ensuring that impact analysis is effective through a reliable, up to date configuration management database.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site.
Employee benefits include –
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see the Vacancy Information Pack attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.
Interview Dates: Starting 24th June 2026
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are excited to be supporting St. Lukes Hospice (Basildon & District), to find a part time Supporter CRM & Data Manager.
This is a hybrid role based at the peaceful countryside Thurrock Hospice site in Essex, with 22.5 hours (3 days) per week, working pattern can be discussed. (£18,034.28 - 23,393.39 depending on experience)
The Charity
A passionate and collaborative hospice, dedicated to working in partnership with the community and committed to providing high quality, safe and supportive specialist palliative care services.
You would be joining an inclusive and supportive team with access to employee benefits that include:
- They offer 30 days holiday plus bank holidays.
- Various discount cards and subsidised meals to helping give you access to healthy food options.
- A pension scheme with Scottish Widows.
- Organised social events every quarter and special events.
- Free parking.
The Role
Development, management and review of processes and procedures for all fundraising income and data across on and offline platforms.
Management and development of the Hospices supporter CRM (Donorflex), leading the relationship with the CRM provider and other data management suppliers.
Development and implementation of appropriate CRM training and reference materials for the Hospices CRM users.
Management of the fundraising and marketing data selection function.
Management of the teams reporting and insight function, ensuring provision of necessary reports, insights and learning to support future income.
Work with key colleagues across the organisation to support the wider Hospices Data Strategy and development of our data architecture.
Line management, development and provision of professional support and guidance to our Supporter Data Officers and volunteers.
The Candidate
Experience of CRM database management with excellent knowledge of CRM databases.
Experience of managing income and data processes and reconciliation.
Experience of working with data for marketing purposes, including compliant handling of communication preferences and building marketing data selections.
Experience of undertaking data analysis and presenting in appropriate formats to inform business decisions.
Demonstrable knowledge and understanding of data protection legislation and industry-specific regulation and experience of ensuring compliance within processes and working practices.
IMPORTANT NOTE
Please note applications are being reviewed at the end of May. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
World Jewish Relief provides life-saving and life-changing action to people in crisis around the world. We work with our trusted local partners to help people survive the consequences of conflict and disaster, to thrive and rebuild their lives. We deliver programmes using our expertise, with urgency to achieve maximum and sustainable impact for those within and beyond our community.
We are currently transitioning from outsourced technology consultancy to in-house technology support and are looking to recruit a Director of Technology to transform the way we gather, manage and work with data across the organisation, reviewing and reshaping the core platforms that hold our donor, income, financial and people data.
Reporting to the Chief Executive key priorities of the role include:
- Leading the development and implementation of our technology, digital, AI and data strategy
- Identifying how technology and data management can best support all aspects of our organisation
- Strengthening confidence and capability in the effective use of technology and data, by identifying learning needs, helping to train colleagues and supporting the adoption of new systems to drive sustainable change.
- Advising the Senior Leadership Team on technology-related opportunities, risks and prioritisation.
- Identifying where improvements in systems integration and data flow optimisation are needed, proposing and agreeing solutions and leading on implementation
- Conducting a formal review of our CRMs, identifying alternatives and agreeing solutions with key stakeholders, leading on procurement, implementation and migration of any solutions.
You should have:
- Proven technical expertise and experience at a senior level, or a strong step-up candidate ready for a leadership role
- Strong background in IT infrastructure & business-driven data management.
- Proven track record of leading a major systems migration or platform consolidation end-to-end
- Daily use of AI productivity and automation tools (e.g. Claude, Microsoft Copilot) with a clear view on practical applications for a charity of WJR's scale.
- Practical DevOps and cloud experience, including servers, networking, security, Linux/Unix, and Azure.
- Experience with Data Visualisation, warehousing and database technologies (e.g. Tableau, Power BI, Looker, BigQuery, Microsoft Fabric, PostgreSQL and MySQL)
- Knowledge of Data Privacy, Data Security, and Compliance regulations (GDPR).
- Excellent verbal and written communication skills including the ability to translate complex technical terminology for non-technical stakeholders.
- Strong analytical and problem-solving skills.
- A commitment to and empathy with the work and values of World Jewish Relief.
Benefits
We offer a range of benefits including:
- 23 days holiday plus bank holidays and Jewish holidays. After 2 years’ service holiday entitlement increases to 25 days.
- Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.
- Life Insurance – up to 3 times salary to nominated beneficiaries
- Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies
- Enhanced maternity & paternity pay
- Employee Assistance Programme – free, confidential advice or support with any personal or work related concerns or free counselling if needed
- Season ticket / travel to work loan
- Cycle to Work Scheme
- On Friday the office closes at 3pm
- We encourage flexible working and offer a range of flexible working options.
Equality, Diversity and Inclusion
World Jewish Relief promotes equality, diversity and inclusion in our workplace. We invite and welcome applicants from diverse backgrounds. We encourage applications from candidates of different ethnicities, socio-economic backgrounds, race, gender, age, disability, sexual orientation and of faith or none that meet the criteria set out for this role.
You don’t need to be Jewish to work for us, but you must be committed to our faith based values of Justice, Kindness, Repairing the World and Welcoming the Stranger. We are inspired by these values to work beyond our community, recognising the dignity and potential of all people.
How to apply
Please upload your CV and a cover letter which demonstrates your suitability for the role by answering the following question:
· Why does this role appeal to you and how do you meet the criteria in the person specification?
Bringing life-changing action to people in crisis around the world
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Dynamics 365 CRM Product Manager.
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Role: Dynamics 365 (CRM) Product Manager
Location: Can be based anywhere in England
Contract type: Permanent
Our offer to you
We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:
- Competitive salary and pension scheme
- 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
- Hybrid, Flexible working
- Cycle to work scheme Electric Vehicle Scheme
- Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
- Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping
About Us
This is a fantastic opportunity to join a team of over 1,100 employees and over 29,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning. As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.
St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response & Nighttime Economy) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, NHS Cadets and Young Responders programmes). There is also a buoyant social enterprise network which delivers first aid training and supplies medical consumables to businesses and consumers.
This is an exciting time of transformation with an opportunity to lead and mature the charity’s data maturity by leading a new data strategy.
Job Summary
Sitting within the Product Management Team, the Dynamics 365 (CRM) Product Manager is responsible for the Dynamics 365 and Microsoft product planning and execution throughout the Product Lifecycle, including gathering and prioritising product and customer requirements, defining the product vision, and working closely with stakeholders and delivery teams to ensure revenue and product optimisation goals are met. The Product Manager’s job involves ensuring that the product supports the company’s overall strategy and goals.
Forming and managing effective relationships with key business stakeholders, in particular Business Owners, Product Managers, Business Analysts, Engineers and IT Leads. Work with stakeholders to deliver the Product Roadmap by producing clear and manageable roadmaps and backlogs for delivery and communication.
Experienced in product management and agile methodologies you bring stakeholders together to solve problems and optimise product capabilities to enable the business to reach their strategic and operational objectives. You effectively matrix manage cross functional team members assigned to your product squad, liaising across multiple teams and functions to ensure engagement and successful product delivery against agreed business expectations and governance processes.
This role is for D365 and Microsoft products within St John and therefore the applicant requires experience and knowledge with D365, CRM, Microsoft and associated architecture, tech stacks, processes and user support. St John are looking for a person who has demonstrable and proven experience working with Dynamics 365 to deliver CRM programmes with complex, multi-audience organisations with a disparate database and business requirements to support growth, integrations, data cleansing and unified consent management. Alongside this we would expect the role to lead on Microsoft platform management, supporting wave releases and the adoption of new features and functionality.
About You
You will be educated to GCSE level or equivalent (Grade C) inc Maths & English (minimum of 5), be Product Management certified/Agile Project Management / any other recognised Product mgt qualification, have demonstrable and proven experience of Microsoft Platform Management, have proven experience of D365 product management lifecycle: product vision, product roadmap, backlog management, feature and user story development, have demonstrable and proven experience of D365 Sales, Marketing and Customer Engagement, have experience of working in structured product team following defined governance standards relating to product roadmaps, resource management, issue management, change management etc & have the ability to translate complex technical solutions to a non-technical audience and gain the right level of buy-in and support.
About the Role
Essential responsibilities – all Product Managers
- Define the product strategy and roadmap in line with the organisation’s strategy and goals, and the DDaT transformation programme
- Create and manage timelines for delivering the product roadmap, planning new features and changes to the product that account for a range of factors such as risks and opportunities
- Be recognised as the expert in the business on the product, the industry and relevant technology
- Act as a leader for your product within the business and build relationships with business stakeholders
- Run cross functional squads to deliver product roadmaps without formal line management authority over squad members
- Ensuring that requirements, solution design and tests are documented and maintained for traceability across product releases
- Work with external third parties on transformation programmes and/or the design and support of product features
- Run and participate in product ceremonies (stand ups, sprint planning, reviews and retros)
- Gather and evaluate ideas and opinions from users and product stakeholders to prioritise the most valuable features for delivery
- Inspire and enthuse colleagues and users of the product
- Appropriate product governance and communication structures are implemented and maintained
- Monitor, report and improve product performance
Essential responsibilities – all Employees
- Engage, involve and empower St John People in problem-solving and improving the organisation
- Actively promote diversity and a variety of perspectives across the organisation
- Perform any other duties commensurate with these responsibilities, the band of the post and skills and qualifications of the post-holder
- Be able to work on your own initiative and be highly motivated to achieve both personally and within a team
Please see the job description for more detail (this can be viewed on our website or once you click apply)
If you are a current St John Ambulance employee, please apply here: Click here
For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below
We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.
St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.
'St John Ambulance is committed to safeguarding and we promote safe recruitment practice. Therefore, all successful applicants will undergo pre-employment checks, including DBS Clearance, as part of the onboarding process, if applicable to the nature of the role'.
Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.
Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.
This is an exciting opportunity to join the People Services team within the People and Culture Directorate at Arthritis UK as a People Information Officer. We are looking for a highly organised and customer focused individual to provide an advisory and administrative service to our people. This role is central to delivering an excellent employee and volunteer experience in relation to the employee and volunteer lifecycle.
About the role
You will be part of a team of People Information Officers that play a key role in supporting the people journey with involvement in all aspects of the employee and volunteer lifecycle, handling a wide range of administrative and advisory tasks.
This includes recruitment, onboarding induction, preparing contracts, processing contract changes and administering the leavers process. You will maintain accurate people data, ensure data integrity and confidentiality and act as a trusted first point of contact for managers, employees and volunteers.
About you
We would love to hear from if you:
- Are highly organised with excellent attention to detail.
- Communicate clearly and professionally, both in writing and verbally.
- Enjoy supporting and advising others, delivering exceptional customer service.
- Can work effectively with teams and colleagues across departments to achieve shared goals.
- Handle confidential information with professionalism and discretion.
- Are proactive, adaptable and committed to continuous improvement.
- Have experience in HR administration and a solid understanding of core HR processes.
- Have experience providing HR information, advice and guidance.
- Have worked with and are confident using HR systems and understand the importance of data accuracy.
The client requests no contact from agencies or media sales.
Here at the Royal British Legion, we are currently embarking on an exciting new phase with our Customer, Technology and Change directorate. Together this team, covering Technology, Data Protection and our Transformation Management Office, takes great pride in supporting across RBL with all things technology, security, digital, data, programme management and change initiatives. It’s a great time to join as our organisation begins to drive our new 10 year strategy and ensures we are best able to continue to make a difference to our Armed Forces community now and for the future.
Based in our Technology team, the Technology Delivery Manager will play a critical role in the successful delivery of technology projects and workstreams, responsible for leading and delivering a broad range of technology initiatives from complex projects to smaller enhancements.
Reporting to our Head of Technology Demand and Delivery, key responsibilities will include:
- Lead and manage the full lifecycle of technology change aligned with the Solution Delivery Lifecycle (SDLC)
- Utilise a blend of agile and traditional methodologies to improve the quality, speed and customer satisfaction of technology change whilst ensuring appropriate governance structure and controls are in place
- Build and maintain strong relationships with key stakeholders including business sponsors, project team members, technical teams and vendors
- Possess a strong understanding of technology concepts and trends relevant to RBL and the Not-for-Profit sector
- Co-ordinate and contribute to Change Impact Assessments to ensure change needs are fully understood
- Adopt and champion the standards, frameworks, templates, tools and methodologies defined by the Head of Technology Demand and Delivery
As a recognised subject matter expert, the Technology Delivery Manager will bring strong project delivery expertise, highly effective stakeholder management, and the ability to communicate confidently and transparently with both technical and non-technical audiences, ensuring that technology change is well-planned, well-governed and successful.
You will be contracted to your home address, and you will perform most of your work remotely there, with occasional travel (incl. for monthly team meetings).
Employee benefits include –
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see the Vacancy Information Pack attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.
Lead Software Engineer - FTC
As the UK’s leading dementia research charity, we’re determined to stop this from becoming a reality. We’re working to revolutionise the way we treat, diagnose and prevent dementia. But we will not stop there. With your support, we will keep going until every person is free from the heartbreak of dementia. We exist for a cure. In order to make this happen, we need to operate with best in class Digital and Technology tools and platforms.
So, join us as we embark on a major journey of transformation across our digital, data, and technology offering! The Lead Software Engineer will play a critical, hands-on role in shaping this future.
We are investing in a new website platform that will provide an improved user experience, be built and operated using modern Tech (e.g. React, headless CMS, CI/CD) and be a foundation for continued future optimisation. The website will unlock the ability to attract more users (via increased visibility on search engines and repeat visits) and increase the number of people donating online for a cure.
This role will be the senior technology team member on the new website project team, ensuring that the solution designed and delivered primarily by our website development partner is using modern approaches and tools. In addition, this person will actively take part in the development and test of the website platform and ultimately be the internal technical owner of the platform for ARUK.
The post holder will report into the CIO but work day to day with the Digital Engagement team to deliver the new website platform.
This is a 24-month fixed term contract.
Key Responsibilities:
· Act as the internal technical owner of the new website platform, providing strong technical leadership, governance, and assurance across its design, build, and operation.
· Provide technical oversight and direction to the appointed Digital / website development partner, ensuring best practice engineering approaches, tooling, and standards are applied throughout delivery.
· Own and make key technical design decisions, ensuring the website platform:
o Uses modern web and cloud‑native technologies (e.g. React, headless architecture).
o Uses modern technical approaches for code management, build and deployment pipelines (CI/CD).
o Aligns with Alzheimer’s Research UK’s broader enterprise architecture, security standards, and technology roadmap.
o Integrates effectively with existing and future Alzheimer’s Research UK’s systems (e.g. CRM, fundraising, analytics, marketing platforms).
· Actively contribute as a hands‑on software engineering individual contributor during the build and test phases, including:
o Reviewing and contributing to code where appropriate.
o Supporting technical problem‑solving and performance optimisation.
o Participating in testing, release, and deployment activities.
· Work closely day‑to‑day with the Digital Engagement team, ensuring technical delivery supports user experience, content, fundraising, and optimisation objectives.
· Establish and embed good engineering practices for the platform, including documentation, environment management, deployment, monitoring, and support handover.
· Take technical ownership of the platform post‑launch, supporting continuous improvement, optimisation, and future enhancements.
Knowledge, skills and experience needed:
· Strong professional experience as a senior software engineer / lead software engineer working on modern website or digital platforms.
· Ideally a full stack engineer with strong front-end skills (our main languages/ frameworks are React and Python/Django).
· Proven experience with modern front‑end and web architectures, including:
o React (or comparable modern JavaScript frameworks).
o Headless CMS and API‑driven architectures.
o CI/CD pipelines and automated testing practices.
· Experience acting as a technical owner or lead for an app or website.
· Experience working with modern code management tools e.g. github, bitbucket) and of version control/code branching approaches.
· Experience using AI tools to improve engineering efficiency e.g. Cursor, Claude code, github copilot.
· Knowledge of code build and deployment processes
· Solid understanding of cloud‑hosted, scalable, and secure web platforms, including performance, resilience, and security considerations.
· Experience integrating websites with wider digital ecosystems (e.g. CRM, analytics, marketing automation, donation/payment platforms).
· Ability to operate effectively as both a hands‑on contributor and a senior technical advisor, balancing strategic oversight with practical delivery.
· Experience working in an agile environment using development workflow tools such as JIRA.
· Strong communication skills, with the ability to explain technical concepts clearly to non‑technical stakeholders
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £63,000 per annum, plus benefits
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 21st June 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.







