Upload your CV
Save time when you spot your dream job. Upload your CV with ease.
Save time when you spot your dream job. Upload your CV with ease.
Prayer Enabler and Vision Support Officer
Employer: Blackburn Diocesan Board of Finance
Hours: 21- 28 hours per week (to be agreed with the successful candidate)
Salary: £28,018 (FTE of 35 hours per week)
Location: Diocesan Offices, Clayton House, Walker Office Park, Blackburn BB1 2QE
Purpose of the post
The purpose of the ‘Prayer Enabler and Vision Delivery Support Officer’ is twofold:
To set up, convene, support and inspire the new Prayer Enabler network, providing guidance and advice to clergy and PCCs in relation to appointing Prayer Enablers. To then creatively develop both resources, social media connections and events to support the Prayer Enablers such that a new layer of prayer support is established across the Diocese of Blackburn.
To support the wider delivery of the diocesan vision through coordinating prayer, coordinating the logistics and administration in relation to vision events and launch materials, identifying and sharing stories relating to the impact of the vision and supporting the Director of Vision Delivery with all aspects of her work. These tasks will involve contact with members of the Bishop’s Leadership Team, colleagues across Clayton House, close liaison with the Diocesan Communications Manager and frequent interaction with ordained and lay representatives of parishes across the diocese.
To view the full details, including the background, job description, person specification and instructions on how to apply, please visit the general vacancies page.
Closing date: Sunday 19th July 2026
Interview date: w/c Monday 3rd August 2026 (exact date TBC).
The client requests no contact from agencies or media sales.
Senior Finance Officer (Cash)
(HEO)
£36,000 - £39,494 (National)
plus an Accountancy Allowance of £5,000 pa (Fully Qualified) or £2,500 (Part Qualified)
The Government Property Agency is the largest property holder in government, with more than £2.1 billion in property assets and over 50% of the government’s office estate. We are transforming the way the Civil Service works by creating great places to work, leading the largest commercial office programme in the UK, working towards halving carbon emissions from government offices, and achieving greater value for taxpayers. We are looking for innovative, solutions-focused people to join our team.
Representing the best covenant in the UK – His Majesty’s Government – we are leading ground-breaking programmes such as the Government Hubs Programme, Whitehall Campus Programme and Net Zero Programme, as well as delivering modern and cost-effective real estate service solutions.
Innovation and progress are at the heart of our behaviours. We foster a culture of lifelong learning, where curiosity and self-improvement are encouraged, and we’re dedicated to becoming a leading, inclusive employer both in the external market and throughout the Civil Service. Our strong emphasis on Equity, Diversity, and Inclusion (EDI) is not just about driving inclusion across our organisation, it is also about ensuring our services meet the needs of government departments and the civil servants who use our spaces.
Join our dynamic and diverse team that leads with purpose, improving sustainability, nurturing social value, driving inclusivity and flexibility, and kickstarting economic growth. We are driven by purpose, and you can be part of it too: where you make a meaningful impact; where you influence; where your voice really matters; where you help to shape our future direction.
The responsibilities of the Senior Finance Officer (Cash) will include:
Key Skills & Experience
For more information, please apply using the link, or contact Emma Fuller at our retained search agent, Robertson Bell.
The GPA is committed to representing the communities we serve by making Diversity, Equality and Inclusion part of everything we do. To ensure that we are always recruiting and retaining a diverse mix of talent, we are particularly inviting applications from candidates who are disabled, ethnically or gender diverse, and people who identify as being part of the LGBTQ+ community.
Management Accountant
(HEO)
£36,000 - £39,494 (National)
plus an Accountancy Allowance of £5,000 pa (Fully Qualified) or £2,500 (Part Qualified)
The Government Property Agency is the largest property holder in government, with more than £2.1 billion in property assets and over 50% of the government’s office estate. We are transforming the way the Civil Service works by creating great places to work, leading the largest commercial office programme in the UK, working towards halving carbon emissions from government offices, and achieving greater value for taxpayers. We are looking for innovative, solutions-focused people to join our team.
Representing the best covenant in the UK – His Majesty’s Government – we are leading ground-breaking programmes such as the Government Hubs Programme, Whitehall Campus Programme and Net Zero Programme, as well as delivering modern and cost-effective real estate service solutions.
Innovation and progress are at the heart of our behaviours. We foster a culture of lifelong learning, where curiosity and self-improvement are encouraged, and we’re dedicated to becoming a leading, inclusive employer both in the external market and throughout the Civil Service. Our strong emphasis on Equity, Diversity, and Inclusion (EDI) is not just about driving inclusion across our organisation, it is also about ensuring our services meet the needs of government departments and the civil servants who use our spaces.
Join our dynamic and diverse team that leads with purpose, improving sustainability, nurturing social value, driving inclusivity and flexibility, and kickstarting economic growth. We are driven by purpose, and you can be part of it too: where you make a meaningful impact; where you influence; where your voice really matters; where you help to shape our future direction.
The responsibilities of the Management Accountant will include:
Qualifications & Experience
For more information, please apply using the link, or contact Emma Fuller at our retained search agent, Robertson Bell.
The GPA is committed to representing the communities we serve by making Diversity, Equality and Inclusion part of everything we do. To ensure that we are always recruiting and retaining a diverse mix of talent, we are particularly inviting applications from candidates who are disabled, ethnically or gender diverse, and people who identify as being part of the LGBTQ+ community.
Working primarily within the Support Services Team, alongside the wider Specialist Teams in Baptists Together to deliver high quality communications across Baptists Together and, where appropriate, to external partners and organisations.
Right to work in the UK paperwork in place as sponsorship is not available
The client requests no contact from agencies or media sales.
This exciting role links our 350+ community organisations that receive food from us — known as our Community Food Members (CFMs) — with our thriving and fast-paced food operation. As the Food & Membership Operations Coordinator, you will work across the charity with the Food, Membership and Warehouse Teams, as well as our large and diverse volunteer community, to ensure CFM organisations receive a smooth, reliable and high-quality service each week.
The purpose of this role is to strengthen the connection between food supply, warehouse capacity and member demand. Acting as a key cross-functional coordinator, you will help ensure that surplus food flows efficiently into the organisation and out to the communities who need it. You will support both food-sourcing and membership functions, helping resolve issues quickly, improving communication, maintaining accurate data, and ensuring operational plans are aligned across teams.
Reporting to the Food Manager, with a dotted line to the Membership Manager, this role is central to improving collaboration across the organisation and ensuring FareShare South West delivers a safe, efficient and impactful service to frontline community organisations across the region.
1) Cross-Functional Coordination
2) Food Sourcing Support
3) Member Support & Service Delivery
4) Data, CRM & Reporting
5) Compliance, Food Safety & Member Standards
Person Specification
Essential Criteria
Desirable Criteria
Our mission is a future where no food is wasted, and all people can thrive.



The client requests no contact from agencies or media sales.
We have an exciting opportunity for an CYP Independent Domestic Violence Advisor to join our growing Children & Young People Team in Rochdale, working 37.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
About the role
This role is based in Rochdale Police station along with some hybrid working, you must be prepared to travel across the borough of Rochdale.
As a CYP IDVA you will deliver specialist and enhanced support to Children and Young People aged 4-17 who have experienced Domestic Violence Abuse in the home. You will be responsible for providing high quality interventions to children & young people affected by DVA through the development of individually tailored & risk assessed support and safety plans. You will offer support through one-to-one sessions to address issues of self-esteem, manage emotions and feelings of blame and responsibility with the aim to improve understanding of abusive behaviour, healthy relationships and conflict resolution.
You will need:
To conduct comprehensive needs and risk assessments and ensure each CYP receives an individual tailored support package that fully meets their identified needs, including safety planning, advocacy, emotional and practical support.
To advocate on behalf of children and young people with experience of domestic abuse to ensure the diverse needs of children and young people using the service are met.
To provide one to one support to children and young people living in families affected by domestic abuse.
The ability to review the assessment of risk on an ongoing basis, ensuring appropriate and immediate action is taken in respect of any CYP facing significant harm, making the necessary referrals to MARAC and local safeguarding processes as required given the legal framework relating to the protection of children and the policy and procedures of the Local Safeguarding Children's Board.
To establish links with relevant statutory partners in Social Care, Education, Health, Police and Housing, with the intention of supporting children and young people who have been impacted by domestic abuse. Attend meetings as required.
Ideally a background in Social Worker, Domestic Abuse or Children & Young People services would be advantageous.
Please see attached Job Description and Person Specification for further details.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Children’s and Youth Ministry Intern
Canterbury and across the Diocese
Up to £12,239 pa (Living Wage Foundation rate) plus excellent benefits
Part-time (17.5 hours a week) for 11 months (1 September 2026– 31 July 2027)
Are you passionate about working with children and young people, exploring your faith, and discovering how your gifts can contribute to ministry? The Diocese of Canterbury is seeking a Children’s and Youth Ministry Intern to join our Education/CYP Team and gain hands-on experience in ministry across a variety of churches.
As our Intern, you’ll support, plan, and lead activities for children and young people, help organise events and trips, and contribute to projects that make a real difference. You’ll also take part in Catalyst, a dynamic training programme delivered by Ridley Hall, equipping you with practical skills and theological understanding for ministry.
This is a unique opportunity to grow in leadership, creativity, and confidence while serving in local churches and at diocesan level. You’ll attend monthly training sessions, join a residential, and receive ongoing mentoring and supervision throughout the year.
We’re looking for someone who:
· Is a practising Christian (GoR applies under Equality Act 2010)
· Communicates confidently with children, young people, and adults
· Is organised, proactive, and able to work collaboratively
· Has experience volunteering or leading activities with young people
· Is committed to safeguarding and promoting the welfare of children
· Sympathetic to and supportive of the mission, aims and objectives of the Diocese of Canterbury, including our churches, parishes and church schools, is essential.
Canterbury Diocese is the oldest in England and spans a diverse region from Maidstone to Thanet and the Isle of Sheppey to Romney Marsh. With coastal towns, rural communities and urban areas side by side, it offers a rich and challenging mission context.
At the heart of all we do is a vision of transformation for ourselves and our communities: no one can encounter God and remain unchanged. In the Diocese of Canterbury, we want to increasingly become a Christian community transformed through encounter with Christ, growing and overflowing to transform and bless the families, homes and communities we serve: Changed Lives, Changing Lives.
All appointments are subject to acceptable pre-appointment checks inclusive of Right to Work in the United Kingdom, References and relevant background checks applicable to the role. This role requires an enhanced DBS check.
Deadline: 12 July 2026.
At Ambitious about Autism, we're looking for a Learning and Organisational Development Coordinator to join our People team on a 6 month maternity cover.
You'll play a crucial role in supporting the administration and coordination of learning and organisational development initiatives within the Charity. Working closely with the Learning & Organisational Development team, this role ensures the smooth implementation of training programs, development initiatives, and cultural change projects across the organisation.
You'll provide efficient administrative support for learning and organisational development activities, managing the Learning Help inbox, promoting training courses/events internally, as well as developing, maintaining and supporting the LMS.
We are looking for someone who has:
In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!
This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.
If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.
Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.
Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
We stand with autistic children and young people, champion their rights and create opportunities.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Start date: as soon as possible and no later than August.
Do you want to direct more of the assets of society towards a social purpose? Are you interested in helping organisations use innovative financing? Would you like to help funders and philanthropists look beyond traditional grant-making in achieving their social objectives?
Join our team, to support our communications and convening activities including delivering the Beacon Forum, the largest, most influential impact economy event in the UK. You’ll be part of a supportive, values-driven team with wide specialisms and expertise, who combine innovative consultancy with research and thought leadership.
Our organisation
New Philanthropy Capital is a think tank and consultancy working with individuals and organisations to maximise their impact.
Established in 2003 by far-sighted philanthropists, we have spent over 20 years at the heart of the impact economy, helping funders, practitioners and policymakers identify promising initiatives, measure and evaluate impact, design effective philanthropic structures, and direct hundreds of millions of pounds towards lasting social and environmental outcomes.
This role
This is a varied role for someone who enjoys clear communication, building relationships and making things happen. You will support NPC’s communications and business development marketing activity, with a particular focus on the Beacon Forum, helping to engage partners and sponsors, promote events and content, and keep projects organised and moving forward.
The attributes we are looking for include:
You may not have everything listed in the job description, but if you’re excited about this role and believe you could make a difference, we encourage you to apply. We are committed to supporting and developing you through informal and formal learning and training
See the full job description, working pattern, our commitment to being an equal opportunities employer, and how to apply on our website
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are excited to be recruiting a Communications Officer to help strengthen and expand the reach of Eczema UK’s work.
This is a new role, created as the charity grows and takes on increasingly proactive campaigns and community engagement. You will play a hands-on role in delivering our day-to-day communications — creating and scheduling content across our social media channels and website, supporting the production of our monthly e-newsletter, and monitoring and engaging with our online community.
Beyond digital communications, this role offers real variety. You will provide valuable support across our wider operations — from helping to coordinate webinars and podcasts to assisting with health information, research and policy work. No two days will be quite the same.
This is a fantastic opportunity to join a small, friendly and ambitious team at the heart of a charity making a genuine difference to the lives of everyone affected by eczema.
Key responsibilities
Digital Communications and Content
· Support the planning, creation and scheduling of social media content across platforms (Instagram, Facebook, LinkedIn, TikTok and YouTube), in line with organisational messaging, brand tone of voice and editorial calendar
· Coordinate and support our eczema community champions
· Assist with the planning, drafting and formatting of our monthly supporter e-newsletter using Mailchimp
· Monitor e-newsletter mailing lists and support with performance tracking
· Monitor media coverage of eczema-related topics and maintain records of press coverage
· Act as a first point of contact for media enquiries, coordinating responses and media briefing documents using pre-approved sources
· Monitor and respond to community engagement on social media in line with Eczema UK’s community engagement guidelines, escalating comments or queries when needed
· Assist with uploading and updating content on the website, including information resources and event content
· Support logistics for webinars, podcasts and online talks, including scheduling, tech set-up and note-taking
· Provide communications and administrative support for charity campaigns, including planning and delivery
· Support and occasionally attend events to promote Eczema UK, such as the British Association of Dermatologists Annual Meeting
Team and Office Support
· Support the Head of Communications and wider team with meeting organisation, minute-taking and note circulation
· Help track performance data and KPIs across communications, research and fundraising activities
· Manage the main email inbox and coordinate responses or internal referrals
· Act as a point of contact for general office queries
General Responsibilities
· Adhere to Eczema UK’s policies and procedures
· Comply with data protection regulations, ensuring personal information remains confidential
· Take responsibility for your own personal learning and development, and support the learning and development of others
· Ensure your work is accurate, meets quality standards and is delivered to agreed deadlines
· Undertake any other reasonable tasks or projects as required
Making life easier for everyone affected by eczema.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Role: Resettlement & Integration Support Worker
Salary: £26,200 per year
Hours: 37.5 hours per week
Contract type: Permanent
Location: Kingswood, South Gloucestershire
Additional information:
About Alongside:
Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England, providing outreach, accommodation and support. Our clients may be sleeping rough, fleeing abuse, rebuilding after trauma, leaving prison, recovering from addiction, or trying to settle safely in a new community. Whatever their starting point, we work alongside people to help build safety, stability and independence.
If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!
About the Role:
As a Resettlement & Integration Support Worker, you’ll play a pivotal role in helping individuals and families begin a new chapter of their lives in South Gloucestershire. This is a truly rewarding opportunity where no two days are the same and where your work will have a meaningful, lasting impact. Every day, you’ll empower people, build confidence, and support them on their journey towards independence and belonging.
You’ll work closely with refugee individuals and families resettled through UK Government schemes such as UKRS and the Afghan Resettlement Scheme, providing personalised, client‑centred support tailored to each household’s needs. From helping people access healthcare, education, housing, and benefits, to supporting engagement in meaningful activities, you’ll be a trusted guide as families navigate their new life in the UK.
Through building strong, supportive relationships, you’ll equip people with the skills, knowledge, and encouragement they need to thrive independently. This is a role where your compassion, commitment, and dedication will directly shape positive futures and make a real difference within the local community.
What you’ll be doing:
Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.
You can view the full job description by clicking here.
What we’re looking for:
There are many great reasons to join our team!
Our Ethos
As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.
If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.
DBS Checks
We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.
Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!
Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England.
About the role
This is an exciting opportunity to help people across NCT feel informed, connected and part of something bigger.
As Communications and Engagement Officer, you’ll help plan and deliver clear, engaging and well-coordinated communications for our staff, volunteers and practitioners. You’ll support important organisational moments, bring stories of impact to life, and help make sure people across our community have the information they need, when they need it.
You’ll be joining NCT at a pivotal time, as we embed our refreshed brand, strengthen our internal communications and continue to grow our voice as the nation’s charity for pregnancy, birth and new parents.
Your role will include:
About you
Our Benefits – What we offer you
We value our team and offer fantastic benefits to support your well-being and professional growth:
At NCT, we’re committed to fostering an inclusive and diverse workforce. If you need reasonable adjustments during the recruitment process or within your role, please let us know—we’re here to support you. Ready to make a difference? Apply now and be part of something truly special.
We are the charity supporting people as they become parents. Here through pregnancy, birth, and early parenthood.



We are looking for a resilient and dedicated individual to join our Avon & Somerset team as a Caseworker, working within the VS team as part of the Avon & Somerset Victim Service partnership.
The service provides support to anyone aged over 18 affected by crime and anti-social behaviour across the whole geography of Avon & Somerset. This role is part-time, and is hybrid working both from home and 1 day a week in Keynsham Police Station (a suitable and confidential workspace at home is required).
Do you want the unique opportunity to work in a fast-paced service, delivering exceptional and tailored support? Do you want to contribute to change & improvement for those who need it?
If yes, then we'd love to hear from you…
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
About the Role
As a Caseworker you will provide high quality support to victims of crime and anti-social behaviour, leading on completing initial impact and risk assessments that are comprehensive and holistic. You will also contribute to providing cover for the local VS Helpline.
During initial training and whilst awaiting police vetting the successful candidate will be required to work 1 day a week from our office based in the Vassall Centre in Fishponds, Bristol. When vetting has completed the job location will be Keynsham Police Station, with occasional working days from the Vassall Centre.
Key Responsibilities:
About You
You will need:
This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Our passionate Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the Regional office, assessing needs and allocating the case to one of our volunteer caseworkers.
You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlying needs to determine the best way to support the beneficiary. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensure that the beneficiary journey is at the centre of the Service. You will have the opportunity to shape processes and procedures within the office which will lead to improvements in the service offered to clients.
To help you establish yourself in this new post you will receive excellent training and induction to SSAFA.
Whilst the post is homebased, to be eligible for this role you are required to live in the North West region, which include Lancashire, Merseyside, Cumbria, Greater Manchester and Chesire. There will be occasional travel around the North West and you may be required to travel at short notice for face to face meetings.
About the team
The team work remotely and pride themselves in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers from the eight SSAFA branches in the North West, supporting them to administer casework for SSAFA beneficiaries. The wider support team includes a Casework Manager and a Regional Operations Support Manager.
About you
To carry out this role successfully you will have a track record of providing welfare advice in key areas such as, housing benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR and experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.
It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the North West would be valuable.
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2024 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us..
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
Closing date: Midnight on 09 July 2026 SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Interviews: 22/23 July 2026
Our vision A society in which the Armed Forces, veterans and their families can thrive.