Key relationships manager jobs
Job Summary
Yorkshire’s Brain Tumour Charity is a small charity with big ambitions. We support brain tumour patients and families across Yorkshire and fund pioneering research in our region.
We're now looking for an exceptional Patient Empowerment Coordinator to lead the delivery of our exciting new Empowering Choices programme, funded by Macmillan Cancer Support.
This innovative project has been designed alongside people affected by brain tumours to ensure nobody faces their diagnosis alone. You'll help people in Yorkshire feel informed, confident and empowered throughout their journey by providing practical support, developing new resources, strengthening partnerships with NHS teams and creating opportunities for people to learn from others with lived experience.
This is a unique opportunity to shape a brand-new service from the ground up. You'll have the freedom to develop new ideas, build meaningful partnerships and make a lasting difference to the lives of brain tumour patients and their families across Yorkshire.
Responsible to:
Chief Executive Officer
Salary:
£25,500 – £26,500 (depending on experience)
Contract:
Fixed-term (24 months – subject to continued funding)
Hours:
Full-time (job-share considered, alongside flexible and hybrid working – we are open to conversations about how this role works best for you)
Location:
Your contractual place of work will be your home address. This is a community-based role covering Yorkshire, and you will spend much of your time visiting patients, partners and healthcare settings across the region. You may occasionally be required to attend our office in Leeds for team meetings, training or specific organisational needs.
Who This Role Is For:
This role would suit someone who:
- Is passionate about improving the lives of people affected by serious illness in Yorkshire
- Enjoys building trusted relationships with patients, carers and healthcare professionals
- Wants to develop an innovative new service that makes a real difference
- Thrives in a small, supportive organisation where they can shape their own work
- Is organised, compassionate and motivated by helping people feel more confident and informed
Key Responsibilities:
Patient Support & Empowerment
- Provide personalised practical and emotional support to people affected by brain tumours in Yorkshire throughout their journey
- Support patients before and after important appointments, helping them prepare questions and understand information
- Help people access the right services, information and support at the right time
- Promote confidence, wellbeing and self-advocacy through person-centred support
Developing Resources
- Lead the development of practical, accessible resources that help people in Yorkshire navigate life with a brain tumour
- Create appointment preparation tools, information guides and digital resources
- Ensure all resources reflect the voices and experiences of people with lived experience
Partnership & Community Engagement
- Build strong relationships with NHS neuro-oncology teams, Clinical Nurse Specialists and partner organisations
- Develop referral pathways that improve access to Yorkshire's Brain Tumour Charity services
- Represent the charity at partnership meetings, conferences and professional networks
Peer Support & Volunteer Coordination
- Create opportunities for people affected by brain tumours in Yorkshire to connect with others who share similar experiences
- Coordinate volunteers and buddies supporting the programme
- Ensure people with lived experience remain central to the design and delivery of the project
Monitoring & Project Delivery
- Monitor outcomes and demonstrate the impact of the programme
- Collect feedback and produce reports for Macmillan Cancer Support
- Help ensure the long-term sustainability and future development of the programme
Person Specification:
Knowledge & Experience
Essential
- Experience of delivering projects or services within the charity, health or community sector
- Experience of providing person-centred support
- Excellent communication and relationship-building skills
- Strong organisational skills with the ability to manage competing priorities
- Confident using Microsoft Office and other IT systems
- Ability to work independently whilst contributing positively to a small team
Desirable
- Experience working within cancer services, neurological conditions or long-term health conditions
- Experience working alongside NHS services
- Experience coordinating volunteers or community initiatives
- Experience of monitoring and evaluating projects
- Understanding of shared decision-making and co-production
Personal Attributes
- Compassionate, approachable and empathetic
- Calm, emotionally resilient and supportive
- Positive and encouraging
- Highly organised and self-motivated
- Flexible and willing to travel across Yorkshire
- Passionate about empowering people to make informed choices about their care
Other Requirements
- Full UK driving licence and access to a vehicle
- Willingness to work occasional evenings and weekends
About Yorkshire’s Brain Tumour Charity:
Founded in 2003, Yorkshire's Brain Tumour Charity provides vital support to brain tumour patients and their loved ones whilst funding innovative research across our region.
Our vision is a Yorkshire where nobody faces a brain tumour diagnosis alone.
We provide peer support groups, one-to-one wellbeing support, welfare advice, financial assistance and invest in pioneering research that improves outcomes for people affected by brain tumours.
What We Offer:
- Flexible and hybrid working, with a high degree of autonomy over how you structure your week
- A supportive and values-driven team environment
- Generous pension contribution (above statutory minimum)
- Opportunities for professional development and training
- The opportunity to lead an innovative Macmillan-funded programme with genuine impact
- A culture built around integrity, compassion, community and ambition
How to Apply:
Please send a CV and covering letter to:
David Grant-Roberts, CEO
For an informal conversation, please contact David
Application deadline: Sunday 30th August
Interviews: Week commencing 14th September
To improve the lives of people impacted by a brain tumour in Yorkshire, through local support and research.


The client requests no contact from agencies or media sales.
Job Title: Community Project Officer
Team: Ramblers England
Location: Hybrid (London Office)
Contract Type: Fixed Term Contract up to December 2028
*This role sits within a pay grade with a pay range of £22,115 (£27,694 FTE) to £34,913 (£43,642 FTE) . The salary on appointment will be set at the lower end of the pay range, to a maximum of £24,370 (£30,463 FTE) depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.
Context and purpose of role
By 2034 Ramblers ambition is that everyone in England and Wales will be able to join a Wellbeing Walk close to where they live – for communities to come together and experience the health and wellbeing benefits of walking. This work is part of the strategic plan and business objectives of Ramblers GB.
The role will deliver the Walking Together Project across communities in north London, Slough and Reading. The role will engage directly with the most disadvantaged communities, where loneliness, social isolation and inactivity could be prevalent, through a ‘Getting Started’ Wellbeing Walks programme. This is a community delivery role to work with local communities to establish walks and find potential walk leaders within the community to sustain walking.
Key responsibilities
· Deliver the Ramblers Getting Started element of the Walking Together Project
· Maintain positive working relationships with local and regional partners to deliver the project
· Maintain positive working relationships with local members/volunteers
· Attend Community/Borough or Town Council, steering group and other partner meetings and events and use to deliver the project
· Ensure relevant policies and procedures, compliant with current legislation and in line with Ramblers’ approach, are supported
· Set up community walking programmes in the identified areas each year
· Deliver and coordinate training opportunities for the communities who sign up to the project
· Support the Community Development Officers in identifying further opportunities in the area
· Manage and record project expenditure
· Provide regular progress reports
· Undertake such other duties as may be reasonably required of the post
· Engage and proactively develop excellent working relationships across the organisation
The person
Knowledge and Experience
· Experience working with a wide variety of groups and communities
· Excellent verbal and written communication skills with demonstrable attention to detail and the needs of different audiences
· Experience of successfully managing projects or programmes delivering against agreed objectives
· A proven track record in recruiting and working with volunteers
· Experience of designing and delivering training and support resources
· Excellent IT skills, including social media and web skills, and an ability to support others to use software and programmes
· Interest in/knowledge of walking/physical activity/public health
· Ability to appropriately collect data for monitoring and evaluation purposes and collation of associated reports
Skills
· Ability to work with a range of internal and external stakeholders, including volunteers, managing requirements and expectations
· Ability to develop and lead a project with the related co-ordination, planning and organisational skills
· Excellent interpersonal skills with an ability to build strong relationships with a variety of stakeholders
· Skills to enable the leading of safe and inspiring group walks
· Facilitation and training skills – in-person and online
· Ability to diagnose problems, provide solutions and make logical, timely decisions
· Ability to work independently and collaboratively as part of a team to achieve common goals
Personal Attributes
· Interest in walking and a commitment to the principles of inclusion and enabling everyone to feel welcome in the outdoors
· Flexible and resilient with the ability to balance competing demands
· Willing to travel and spend some evenings and weekends working
· Willing to undertake training and professional development to ensure skills and knowledge are up to date
The Ramblers promote diversity and welcome applications from all sections of the community
Values and Behaviours
Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.
Inclusive
We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.
Inspiring
We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.
Empowering
We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.
Responsible
We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.
CENTRE FOR AGEING BETTER
Learning Officer – Homes & Communities
· Permanent
· Salary £38,393 per annum
· Full time
· Flexible working options will be supported.
· Central London Office and Hybrid working (6 days a month office attendance)
We offer a pension scheme with employer contribution up to 10%, in addition you’ll receive 28 days holiday plus bank holidays, 24-hour access to a comprehensive employee assistance programme, cycle to work scheme and season ticket loan scheme and other benefits.
About the role
The Learning Officer plays a key role in making sure evidence on how our homes and communities can become better places to age in is spread across the UK.
This role primarily works with the UK Network of Age-friendly Communities, a network of over 110 communities, led mostly by local authorities, VCSE organisations. This network is part of a global movement and is affiliated to the World Health Organisation.
You will be working with the Network and Learning Manager to inspire, connect and support network members, using a range of engaging methods including:
- Creating resources such as blogs, case studies, toolkits, etc
- The design and delivery of training, events, and workshops
- Facilitating connection and exchange between members
This is hand-on role will involve delivering key learning activities and managing your own workload, whilst also being responsive to support network members. The role ensures our support for the Network is high-quality and inclusive of a diverse range of experience and expertise, from within the Network and beyond.
About you
The successful candidate will be experienced in and passionate about having an impact through helping people learn and feel connected to others working towards the same goals. An excellent facilitator and written communicator, you will have an eye for detail and be able to easily summarise and share information so that others can learn from it.
You will be flexible and organised, joining a small and committed team, which is supporting a growing, and highly regarded network on an issue of national and global importance.
You will also be passionate about equity and tackling the inequalities that prevent people from having a great later life.
About us
The Centre for Ageing Better is a charitable foundation funded by The National Lottery Community Fund (NLCF) and part of the government’s What Works Network. We are fortunate to have monies remaining from our endowment from the NLCF to fully fund us until 2029, and we will be looking for new funding opportunities to sustain activity beyond 2029.
Everyone has the right to a good life as they get older, and our whole society benefits when people are able to age well. But far too many people face huge barriers, and as a result are living in bad housing, dealing with poverty and poor health and made to feel invisible in their communities and society.
The Centre for Ageing Better is an independent centre of excellence on ageing and demographic change. We work with national and local government, industries, businesses and community organisations to improve how people experience ageing. Our work focuses on creating better workplaces, homes and communities, while tackling ageism and addressing inequality in later life.
We are striving to create an organisation that reflects our society and the communities we serve with a workplace where everyone feels empowered and where diversity of background and thought is celebrated. We know there is more work to be done and are committed to continuing to improve our practice around Equality, Diversity, and Inclusion.
We very much welcome applications from minority groups and those underrepresented in our workforce. This especially includes people from Black, Asian and Minority Ethnic backgrounds, LGBT+ people, and Disabled people.
We are a Positive Action employer, therefore in recruitment where two candidates are ‘as qualified as’ each other, we will favour a candidate from any group identified as currently underrepresented in our team based on protected characteristics as outlined in the Equality Act 2010.
To Apply
To apply, please follow the link to complete an application form and Equality and Diversity form.
Please address in your supporting statement how you meet the person specification for the role as fully as possible to demonstrate why you should be shortlisted for an interview for this post.
Failure to do so will result in your application being automatically rejected.
We understand the benefits of using AI in the workplace and the support that generative AI can offer. However, we would encourage you to write your supporting statement and complete your application without the use of AI and if you do use AI, to avoid copy and pasting and to consider the value it will add. We encourage you to showcase your experience and knowledge using your own unique voice.
The closing date for this role is 11:59 pm on Monday 24th August, with in- person interviews to take place Tuesday 8th September.
The client requests no contact from agencies or media sales.
Join Rays of Sunshine at an exciting stage of growth and help create unforgettable supporter experiences that bring joy and hope to seriously ill children.
We’re looking for an organised, proactive and people-focused Public Fundraising Executive (Community & Challenge Events) to join our ambitious Fundraising team and help support, develop and grow our Challenge Events programme, alongside delivering Community Fundraising activity.
This is a brilliant opportunity for someone who loves working with people, enjoys making things happen and wants to see the direct impact of their work.
With an initial focus on our expanded London Marathon programme, you’ll help recruit, onboard and support runners and challenge event participants, ensuring they feel motivated, informed and part of Team Sunshine throughout their fundraising journey.
You’ll also support the development and delivery of our wider Challenge Events portfolio, helping us strengthen existing events, explore new opportunities and grow participation and income across a varied programme of third-party and supporter-led events. You’ll work closely with colleagues and supporters to ensure each event is well planned, well promoted and delivers a brilliant experience from sign-up through to event day and beyond.
Alongside this, you’ll support our wider Community Fundraising programme, building relationships with individuals, wish families, schools, groups and local organisations, and helping them make the most of their fundraising.
You’ll play a hands-on role in:
- supporting, developing and growing our Challenge Events programme
- delivering outstanding supporter care and stewardship
- recruiting and supporting challenge event participants
- helping plan and deliver the London Marathon and other events
- building strong relationships with community fundraisers
- coordinating communications, materials, volunteers and event activity
- monitoring fundraising progress and helping supporters achieve their goals
- keeping supporter, event and income records accurate and up to date
- identifying opportunities for supporters to stay involved with Rays of Sunshine
We’re looking for someone with experience in fundraising, events, supporter care, community engagement, customer service or another people-focused role.
You’ll be highly organised, confident communicating with a wide range of people and comfortable managing multiple priorities. Most importantly, you’ll genuinely care about giving supporters a fantastic experience and helping them feel connected to the difference their fundraising makes.
Experience in Community or Challenge Events fundraising, particularly the London Marathon or another large-scale event, would be an advantage.
Why join Rays of Sunshine?
Rays of Sunshine exists to brighten the lives of seriously ill children and young people across the UK through our Sunshine in Hospitals programme, life-changing wishes and Wish Community.
We’re also incredibly proud to have been recognised as one of The Sunday Times Best Places to Work 2026.
Our latest employee survey found:
- 100% of colleagues are proud to work for Rays of Sunshine
- 99% say they do something worthwhile through their role
- 96% overall employee engagement
- 98% would recommend Rays of Sunshine as a great place to work
You’ll be joining a supportive, positive and values-led team where kindness, connection, empowerment, integrity and joy are at the heart of everything we do.
We brighten the lives of seriously ill children across the UK by granting wishes and providing ongoing support in hospitals and within the community
ABOUT THE ROLE
The Director of Operations & Organisational Effectiveness is responsible for leadingUbele's operational infrastructure and ensuring the organisation has the systems,processes, people, governance and resources required to operate effectively andsustainably.
As a member of the management board, the postholder will work closely with thecurrent CEO and colleagues across the organisation to strengthen organisationaleffectiveness, improve operational performance and create the conditions forsuccessful programme delivery and long-term organisational resilience.
The role will provide leadership across operations, governance, finance oversight,people management, compliance, organisational planning and businessimprovement, ensuring that Ubele's operational foundations support its mission,values and ambitions.
KEY RESPONSIBILITIES
Operational leadership and organisational effectiveness
Lead the development and continuous improvement of organisational systems,processes and operational practices.
Drive organisational effectiveness through improved planning, coordination,accountability and performance management.
Ensure effective operational planning and resource allocation across theorganisation.
Establish and embed clear operational frameworks, policies and procedures
Identify opportunities to improve efficiency, strengthen delivery and enhanceorganisational performance.
Lead organisational improvement initiatives and support the implementation ofchange programmes where required.
Promote a culture of continuous improvement, collaboration and accountability.
People, culture and performance
Provide leadership for organisational people practices, ensuring effectiveworkforce planning, employee engagement and performance management.
Support managers to develop high-performing and inclusive teams.
Ensure HR policies, procedures and employment practices are effectivelyimplemented.
Lead organisational approaches to performance management, learning andprofessional development.
Contribute to the development of a positive organisational culture that reflectsUbele's values and commitment to equity and inclusion.
Support organisational wellbeing and employee engagement initiatives.
Finance, risk and governance
Work closely with the Finance Lead and CEO to ensure robust financialmanagement, planning and reporting arrangements are in place.
Support the development and monitoring of organisational budgets and financialcontrols.
Ensure effective governance processes are maintained and support high-qualityreporting to the Board.
Lead the development and maintenance of organisational risk managementframeworks.
Oversee organisational compliance with legal, regulatory and statutoryrequirements.
Ensure organisational policies are regularly reviewed, updated and implemented.
Coordinate internal and external audits and compliance reviews.
Programme operations and organisational delivery
Support effective organisational planning and delivery across programmes,projects and services.
Develop systems and processes that enable effective programme management,monitoring and reporting.
Ensure organisational resources are aligned to operational priorities and deliveryrequirements.
Oversee organisational performance reporting and management informationsystems.
Support cross-organisational collaboration and effective communication betweenteams.
Ensure grant, contract and reporting obligations are effectively monitored andfulfilled.
Assets, infrastructure and compliance
Provide operational oversight of Ubele's facilities, assets and organisationalinfrastructure, including supporting Wolves Lane leadership and other operationalresources.
Ensure effective management of suppliers, contractors and operational serviceproviders.
Oversee health and safety, safeguarding, data protection and organisationalcompliance arrangements.
Ensure business continuity and organisational resilience plans are maintained andregularly reviewed.
Maintain appropriate systems and controls to support safe, compliant andeffective operations.
External relationships and organisational representation
Develop effective relationships with operational partners, suppliers, funders andstakeholders as required.
Contribute operational insight and expertise to partnership discussions andorganisational initiatives.
Represent Ubele on operational, governance and organisational matters whereappropriate.
Support the CEO and management board through the provision of high-qualityoperational information, analysis and recommendations.
Person Specification
Skills
Operational leadership skills, with the ability to drive organisational effectivenessand continuous improvement.
Planning, prioritisation and organisational skills.
People management and leadership skills, including the ability to develop andsupport teams.
Ability to analyse information and use data to support decision-making andperformance improvement.
Financial and commercial awareness.
Communication, influencing and relationship management skills.
Ability to build productive working relationships with colleagues, Board members,partners, funders and external stakeholders.
Problem-solving skills and the ability to identify practical solutions toorganisational challenges.
Ability to manage multiple priorities and work within a dynamic and evolvingenvironment.
Report writing, presentation and analytical skills.
Experience
Experience in a senior operational leadership role within a charity, socialenterprise, CIC, public sector or similarly complex organisation.
Experience leading organisational operations, systems, processes and businessimprovement initiatives.
Experience managing organisational change and embedding new ways ofworking.
Experience leading and developing multidisciplinary teams.
Experience overseeing organisational budgets, financial controls and resourceplanning.
Experience supporting governance arrangements and working with Boards andSenior Leadership Teams.
Experience developing and implementing organisational policies, procedures andoperational frameworks.
Experience overseeing risk management, compliance and organisationalassurance processes.
Experience managing contracts, suppliers and operational resources.
Experience supporting the delivery of programmes, projects and services within acomplex organisational environment.
Knowledge
Knowledge of governance, compliance and risk management frameworks.
Knowledge of financial management principles, budgeting and performancereporting.
Knowledge of employment legislation and people management practices.
Knowledge of safeguarding, health and safety, data protection and organisationalcompliance requirements.
Knowledge of organisational development and continuous improvementapproaches.
Understanding of the operational challenges and opportunities facing charities,CICs and social enterprises.
Understanding of equity, inclusion and community-centred approaches toorganisational leadership.
Understanding of the social, economic and structural issues affecting AfricanDiaspora communities and community-led organisations.
Knowledge of grant-funded and contract-funded operating environments.
This role involves responsibility for socially impactful and occasionally emotionallydemanding work. A commitment to wellbeing, reflective leadership, and resilience isessential.
A DBS check may be required depending on Ubele’s programmes.
This job description may evolve as Ubele continues its organisational development.
Advocating for Equity & Justice in Our Communities


The client requests no contact from agencies or media sales.
Make a difference every day with PDSA
AboutUs
Join us to help keep even more people and pets together when times are tough. For over a century, PDSA have provided vital veterinary care for the pets of people in financial hardship.
We’renow on a journey to expand our reach to support even more people and their beloved pets. To achieve this ambitious goal, we need passionate and driven individuals who are ready to embrace change and help shape a future-focused PDSA. Together,we'llbuild a stronger organisation to ensure our services help those who need us most for the next hundred years.
Ifyou'reready to make a real difference and be part of a teamthat'screating positive change, we want you to join us.Let'sbuild a brighter future for pets and their owners, together.
About the Role
This is an exciting opportunity to lead and shape change across PDSA at a pivotal point in our journey. As our Head of Change, you'll establish and lead a high-performing change function, ensuring our programmes, projects and transformation initiatives are aligned to our organisational strategy and deliver meaningful, measurable outcomes.
Reporting to the Director of Finance & Resources, you'll work closely with Executive and Senior Leaders to prioritise investment, provide strategic oversight and build the governance, frameworks and capability needed to successfully deliver change across the organisation.
You'll play a key role in helping PDSA evolve, ensuring we're well placed to support more pets and people for generations to come.
Location: Hybrid – with flexibility to work remotely and occasional travel to our Head Office in Telford and other PDSA locations as required.
What You'll Be Doing
As Head of Change, you'll:
- Lead PDSA's change portfolio, ensuring programmes and projects are prioritised, sequenced and aligned to our strategic objectives.
- Develop and embed a consistent approach to programme and project management, creating clear governance, reporting and assurance frameworks.
- Build and lead a high-performing Change team, developing capability and fostering a culture of continuous improvement.
- Provide Executive and Senior Leaders with clear insight into programme performance, risks, dependencies and benefits realisation.
- Ensure investment and resources are directed towards the initiatives that deliver the greatest organisational value.
- Build strong relationships across the organisation, influencing and challenging stakeholders to support informed decision-making.
- Drive continuous improvement in how change is planned, governed and delivered across PDSA.
About You
You'll be an experienced strategic change leader with a proven track record of delivering complex organisational transformation.
You'll bring:
- Significant experience leading large-scale change programmes within a complex organisation.
- Experience establishing or developing a change function, PMO or portfolio management approach.
- Strong knowledge of programme governance, assurance and project delivery methodologies.
- The ability to influence, coach and challenge Executive and Senior Leadership teams.
- Excellent commercial, analytical and decision-making skills, with the ability to balance priorities, risk and organisational value.
- A collaborative leadership style with experience developing high-performing teams and building strong stakeholder relationships.
Professional qualifications such as MSP, PRINCE2 or PMP would be advantageous, as would experience within the charity, healthcare or veterinary sectors.
Rewards,supportand benefits
We’rereally passionateabout beinga great placeto work,somewhere people feel proud of what they do, connected to a meaningful purpose, and able to make a genuine difference every day. Our teams are collaborative and supportive, and we encourage everyone to bring their ideas,individualityand passion for pets to work with them.
As well as a rewarding role and a positive, people-focused culture, we also offer a wide range of benefits, including:
-
Flexible working options to support your work–life balance and individual circumstances.
-
Car allowance £5,500 per annum
-
25 days’ holiday plus Bank Holidays, with option to buy or sell an extra five days.
-
Three paid special days off: Volunteering Day, CelebrationDayand Wellbeing Day annually.
-
Generous pension options, with PDSA contributions starting at 5% and rising to 10%.
-
Life assurance providing four times your annual salary for added peace of mind.
-
AXA Health Employee Assistance Programme, with 24/7 wellbeing support
-
Retail,holidayand lifestyle discounts available through our staff Fetch benefits platform.
-
Enhanced maternity,paternityand adoption leave to support you and your family.
-
Access to Vitality Private Medical Insurance single cover with the option to upgrade to cover family members.
-
10% discount on PDSA Pet Insurance plus access to staff veterinary services.
PDSA is committed to embedding a culture of diversity and inclusion within our teams that reflect the communities we serve. We aim to create a working environment in which all individualsare able tomake best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunities for flexible working
We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect.
To support this commitment, our recruitment & selection processes are robust and rigorous. All appointments will be subject to satisfactory references andappropriate backgroundchecks. g arrangements to support team members fromdifferent backgrounds.
If you have any questions or concernsregardingaccessibility, please contact us and we will be happy to discuss via email or telephone reasonable adjustments that you mayrequirethroughout the recruitment process.
The client requests no contact from agencies or media sales.
Grade: NJC Point 23 - £34,434 per annum
Hours: 37.5 hours per week (excluding a 30-minute break each day)
Days: Monday to Friday (core hours are worked between 8am – 6pm)
Contract: Full-time, 12-month contract (possibility of extension subject to funding)
Responsible to: Grants Manager
Place of work: Based at Salford CVS’ offices in Eccles, Salford, M30 0FN, and in community settings
An exciting opportunity has arisen to join Salford CVS to support our grants and investment programmes.
We are looking to recruit a full-time (37.5 hours per week) Grants Development Worker on a 12-month fixed-term contract.
You will assist the Grants Manager and Grants Co-ordinator in the development and delivery of a large grants and investments programme, aimed at voluntary, community and social enterprise organisations and schools, in excess of £2m per year and largely focused on addressing health inequalities in the city of Salford. The role will be based in both the office and community settings.
To be successful, you will be able to communicate effectively with people from a wide range of backgrounds, from small community groups to large charities, schools and public sector commissioners. This will include tailoring information, advice and guidance to the needs of the VCSE sector.
The Benefits of Working for Salford CVS
- 28 days’ holiday - rising to 30 days (after five years), plus Bank Holidays (pro rata for part-time)
- Enhanced company sick and maternity pay, subject to terms and conditions of service
- Pension scheme - with 7% employer contribution (and 1% mandatory employee contribution)
- Cycle to Work scheme
- Membership of the Hospital Saturday Fund via an employer subsidised scheme (optional and non-contractual)
- RHS family membership (optional and non-contractual)
- Development opportunities - we support and encourage our staff to progress in their careers (including formal training)
- A supportive working culture - we respect and support one another to do the best we can
For further information and to apply, please visit our website via the ‘apply’ button.
Closing date: 9am, Monday 17th August 2026.
Interviews will take place in person at Salford CVS’ offices in Eccles on Thursday 27th August 2026.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Purpose
The Freedom Project Co-ordinator plays a key role in supporting individuals experiencing homelessness, poverty, and social exclusion to move towards greater independence, stability, and personal progression.
Working directly with Freedom trainees, volunteers, and Mustard Tree clients, you will provide person-centred support through one-to-one casework, group activities, crisis intervention, and progression planning. You will help individuals identify and achieve their goals, overcome barriers, and access opportunities in employment, training, education, housing, and wider support services.
This role is central to delivering a welcoming, trauma-informed, and strengths-based service that reflects Mustard Tree’s values. Through building positive relationships, maintaining professional standards, and working collaboratively with colleagues and external partners, you will contribute to meaningful and sustainable outcomes for the people we support.
Key Competencies
World Class Welcome and Customer Service
· Deliver a warm, compassionate, and non-judgemental welcome to all visitors, service users, volunteers, and Freedom trainees.
· Provide advice, guidance, and emergency support to individuals accessing Mustard Tree services, including those sleeping rough or at risk of homelessness.
· Manage referral appointments sensitively and professionally, ensuring people are treated with dignity throughout the process.
· Provide a minimum of one day per week supporting reception-based and drop-in activity for people presenting with immediate needs.
· Maintain high standards of communication across face-to-face, telephone, and digital contact.
· Manage conflict calmly and professionally, helping individuals feel safe, respected, and listened to.
Proactive in Living and Sharing our Culture, Values and Behaviours
· Build positive, trusting relationships with Freedom trainees and support them to identify and work towards goals.
· Promote independence, resilience, and self-confidence through person-centred support planning.
· Support the delivery and development of Freedom Project Open Days and inductions, ensuring trainees feel welcomed and informed.
· Act as a positive ambassador for Mustard Tree, modelling the organisation’s values and behaviours at all times.
· Encourage participation, engagement, and progression throughout the Freedom programme.
Courage in Problem Solving and Embracing Change to Meet Needs
· Coordinate referrals and liaise with internal teams and external agencies to create clear pathways into the Freedom Project.
· Establish opportunities and routes into employment, education, training, volunteering, and other progression activities.
· Support trainees to overcome barriers by identifying practical solutions and accessing appropriate services.
· Adapt support plans and interventions based on changing circumstances and individual needs.
· Use initiative to identify areas for service improvement and contribute ideas to enhance outcomes.
Confident in Safeguarding and Incident Management
· Conduct risk assessments and maintain accurate client records and documentation.
· Identify, record, and escalate safeguarding concerns in line with Mustard Tree policies and procedures.
· Contribute to risk management through effective use of incident reporting systems and safeguarding processes.
· Maintain confidentiality and professional boundaries in all interactions.
· Support individuals experiencing crisis or distress in a safe, calm, and professional manner.
Skilled in Analysing Impact and Reporting
· Manage an active caseload, scheduling and delivering up to 20 one-to-one support sessions each week.
· Deliver a mixture of face-to-face and telephone support sessions based on client need. Change to ‘catch-up via phone call when people don’t attend’
· Complete outcome measures, support plans, case notes, and reports accurately and within agreed timescales.
· Produce case studies and impact evidence to demonstrate progression and programme outcomes.
· Monitor client journeys, progression plans, and successful move-on outcomes.
· Carry out administrative duties associated with the role and maintain accurate records on internal systems.
Positive Management of Stakeholders, Partners and Supporters
· Develop and maintain effective relationships with employers, Job Centres, training providers, housing services, charities, and statutory agencies.
· Coordinate training and educational opportunities for Freedom trainees across Mustard Tree services.
· Signpost and refer individuals to relevant specialist services, ensuring clear pathways of support.
· Act as a point of contact for colleagues seeking advice regarding Freedom trainees and help resolve issues where appropriate.
· Work collaboratively with internal teams to ensure coordinated and effective support delivery.
Developing Accountability and Inspiring our Teams
· Support Freedom trainees to develop skills, confidence, and positive behaviours that enable progression.
· Contribute to a culture of learning, accountability, and continuous improvement.
· Participate in supervision, training, and professional development opportunities.
· Engage with evidence-informed approaches, including Motivational Interviewing, reflective practice, and peer support.
· Share knowledge, learning, and best practice with colleagues and volunteers.
· Work collaboratively with team members to achieve service objectives and positive client outcomes.
General Work Duties
· Work within health and safety guidelines and Mustard Tree policies and procedures.
· Support other staff and departments and provide practical relief cover across workstreams where required.
· Take responsibility for professional development, attending training courses and learning opportunities as required.
· Lead by example, embodying Mustard Tree values and representing the charity professionally at all times.
· Contribute towards being an environmentally responsible organisation through recycling and supporting paper-lite working practices.
· Attend training, undertake research, and maintain awareness of relevant legislation and local services including housing, benefits, mental health, domestic abuse, and budgeting support.
· Undertake any other duties relevant to the role as reasonably required by the organisation.
Our mission is to combat poverty and prevent homelessness.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Communications Co-ordinator plays an important role in helping MindOut communicate its impact, services, campaigns and community voice to a wide range of stakeholders. Working closely with the Charity Director, Heritage Project Manager, staff team, volunteers and external partners, the postholder will ensure MindOut's communications remain engaging, accessible, inclusive and reflective of LGBTQ+ lived experiences.
While supporting with our communications for the charity, the role has a particular focus on supporting communications for MindOut's National Lottery Heritage Fund project, Speaking Our Minds: MindOut 25+ Years and LGBTQ Mental Health, helping to capture and share the stories, achievements and learning from the project while increasing engagement with LGBTQ communities, funders and supporters.
This opportunity would suit a creative and organised communications professional who enjoys producing content, managing digital platforms, engaging with audiences and supporting community-focused projects.
Role description
You will bring the skills, experience, creativity and confidence to support all aspects of MindOut's communications, marketing and public profile, helping to promote our services, campaigns, community engagement activities and heritage work.
Main Tasks
Communications & Content Creation
-
Develop and deliver engaging communications across MindOut's social media, website, newsletters and other communication channels.
-
Create accessible and inclusive content that reflects the diversity of LGBTQ+ communities.
-
Write articles, blogs, case studies, impact stories, promotional materials and project updates.
-
Support the development of a consistent organisational voice and communication style.
-
Gather and manage photographs, testimonials, quotes, video content and community stories, ensuring appropriate consent and permissions are obtained.
Social Media & Digital Engagement
-
Lead on the day-to-day management of MindOut's social media platforms.
-
Plan and schedule content using appropriate digital tools.
-
Monitor engagement, respond appropriately to enquiries and identify opportunities to increase reach and engagement.
-
Track performance and provide regular reports on communications activity and impact.
-
Keep up to date with relevant trends, campaigns and issues affecting LGBTQ+ communities and mental health.
Heritage Project Communications
-
Lead communications activity for Speaking Our Minds: MindOut 25+ Years and LGBTQ Mental Health.
-
Promote project activities including oral history interviews, workshops, exhibitions, volunteer opportunities and public events.
-
Support the development and promotion of online heritage content and digital exhibitions.
-
Work alongside volunteers, participants and partners to showcase project outcomes and achievements.
-
Assist with gathering project evidence, feedback and impact stories required for funder reporting.
Events & Community Engagement
-
Support the promotion and delivery of community events, awareness campaigns and stakeholder engagement activities.
-
Produce event marketing materials and communications.
-
Coordinate communications before, during and after events.
-
Support relationships with community groups, partners, funders and stakeholders.
Website & Email Communications
-
Maintain and update website content.
-
Produce and distribute newsletters and email communications using appropriate digital platforms.
-
Support audience development and mailing list management in line with GDPR requirements.
-
Monitor website and email performance and identify opportunities for improvement.
Media & Public Relations
-
Draft press releases, media statements and promotional content.
-
Build relationships with local, regional and LGBTQ+ media contacts.
-
Support media opportunities that raise awareness of MindOut's work and impact.
-
Assist senior staff with communications relating to public campaigns and organisational announcements.
Administration & Monitoring
-
Maintain accurate communications records, image libraries and consent documentation.
-
Support monitoring and evaluation of communications activities.
-
Ensure compliance with GDPR, confidentiality and organisational policies.
-
Produce reports on communications activity for funders, management and trustees as required.
For full details and person specifciation please view attached job description.
Interviews to be held 26th & 27th August.
We work to improve the mental health and wellbeing of all LGBTQ+ people, reduce stigma and make LGBTQ+ mental health a community concern.
The client requests no contact from agencies or media sales.
Woman’s Trust is a leading mental health charity supporting women affected by domestic abuse. For nearly 30 years, we have provided free, trauma-informed counselling, therapeutic groups, and workshops to help women rebuild their emotional wellbeing. Led by and for women, we support over 900 women and children annually, with an income of £1.4m and a dedicated team of 40 staff.
We are seeking a Head of Fundraising and Development to lead our fundraising team and play a key role in our Senior Leadership Team. You’ll be joining Woman’s Trust at a pivotal moment, as we build on nearly 30 years of specialist expertise to meet growing demand, expand our services for women and girls, and extend our influence through training, research, partnerships and policy to create lasting change. As demand for our services grows, we aim to double the number of women we support annually, achieved in part through growing our income.
Your responsibilities will include:
-
Developing new funder and partner relationships across trusts, foundations, statutory bodies, and corporates.
-
Strengthening existing relationships to secure sustainable, multi-year funding.
-
Leading fundraising growth, aiming for £3m by 2027/28.
-
Collaborating with the CEO, trustees, and Senior Leadership Team to shape fundraising strategy and operational delivery.
-
Leading an passionate team of fundraisers to maximise income generation opportunities.
We seek a highly motivated, ambitious fundraiser with proven experience at a senior level, securing five- and six-figure and multi-year grants. You should be skilled in relationship building, with a keen interest in communicating and influencing key stakeholders to create strategic partnerships that align with priorities. An interest in mental health and supporting women affected by domestic abuse will be essential.
This is an excellent opportunity for a talented fundraising professional looking to develop in a leadership role, or an experienced Head of Fundraising eager to grow their impact and career as we do. You will join a passionate, collaborative team working to create lasting change.
We offer:
-
A supportive, inclusive, and collaborative work environment including a dedicated Senior Leadership Team and Board, including a CEO with a fundraising background, alongside trustees with fundraising expertise and a focus on providing income generation and partnership insights.
-
The opportunity to shape and expand our fundraising function, developing your career in the process.
-
A chance to make a real impact on the lives of women and children.
-
Good benefits, including:
-
Hybrid & flexible working
-
25 days holidays + 3 days at Christmas + Public holidays. Annual leave increases by 1 day after 5 years, and then by 1 day per year up to amaximum of 30 days.
-
Enhanced sick pay
-
Cycle to work scheme
-
Employee Assistance Program (EAP)
-
Individual staff professional development budget and mandatory job-related training.
-
If you would like to learn more about the role and how to apply, please download the full appointment brief and speak to our retained consultant, Ami Jenick at People Beyond Profit.
If you are an ambitious fundraiser ready to drive growth and transform the lives of women and children, we would love to hear from you!
Closing Date: 31 August 2026
People Beyond Profit Converations:3-10 September 2026
Woman’s Trust Interview:
-
First stage: 22nd September 2026 (Online)
-
Second stage: 28 September 2026
Head of Data (Interim)
£32.97 - £35.71 per hour
Remote
6-Month Temporary Contract
Full Time (35 hours per week)
A national charity is seeking an experienced interim Head of Data to lead its data function during an exciting period of development and transformation.
Reporting to the Director of Finance and Data Strategy, you will lead a team of five data professionals and play a key role in driving the organisation's data strategy, improving data maturity and embedding a data-driven culture across the charity.
This is a highly collaborative role, working closely with senior stakeholders across fundraising, marketing and operational teams to ensure data is effectively managed, governed and used to inform strategic decision-making.
Key responsibilities include:
- Leading the delivery of the organisation's data strategy and roadmap
- Developing and embedding robust data governance practices
- Managing and developing a high-performing data team
- Overseeing reporting, dashboards, analysis and insight delivery
- Driving improvements in data quality, integrity and accessibility
- Leading the ongoing development and optimisation of Microsoft Dynamics 365 CRM
- Managing workload prioritisation, demand planning and project delivery across the function
- Supporting fundraising and marketing teams with data insights to improve supporter engagement and campaign performance
- Championing best practice around GDPR, PECR and data protection
To be successful, you will have:
- Significant experience leading data operations, insight or CRM functions
- Strong experience with Microsoft Dynamics 365 CRM
- Previous experience working within the charity or not-for-profit sector
- Experience managing and developing data, insight or CRM teams
- Strong stakeholder management skills, with the ability to communicate complex information to non-technical audiences
- A sound understanding of data governance, GDPR and data protection best practice
- Experience working with fundraising data and supporter insight
Desirable experience includes:
- Customer Insights Journeys (CIJ) or similar campaign management platforms
- Audience segmentation and selection tools
- SQL, data modelling or analytics tools
This is an excellent opportunity for an experienced data leader to make an immediate impact within a purpose-driven organisation, helping to shape the future use of data and insight across the charity.
Please apply now for immediate consideration.
Temporary Contract | 2-4 Months Ongoing
£17.58 - £19.23 per hour PAYE plus holiday pay
Hybrid Working | Central London | 1 Day per Week in the Office
A fantastic opportunity has arisen for an experienced Senior Operations & Fundraising Support Officer to join a well-established charity on an ongoing temporary basis.
This is a varied and hands-on role, combining operations, project coordination, CRM administration and fundraising support. You'll play a key role in keeping the organisation running smoothly, supporting internal projects, maintaining accurate CRM data and providing excellent supporter and donor administration. The fundraising element accounts for around one day per week, with the majority of the role focused on operations and project support.
Key Responsibilities
- Managing and maintaining CRM records, reporting and user support
- Processing donations, Gift Aid and supporter communications
- Supporting operational projects and process improvements
- Coordinating meetings, travel and organisational logistics
- Supporting staff with systems and platform usage
- Maintaining accurate stakeholder data and GDPR compliance
- Providing high-quality administrative and operational support across the organisation
- Strong CRM experience, ideally Salesforce
- Excellent organisational and project coordination skills
- Able to manage multiple priorities and work independently
- Strong attention to detail and data management skills
- Confident building relationships with internal and external stakeholders
- Proactive, solutions-focused and comfortable taking ownership of projects
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
CLOSING DATE 23 AUGUST 2026 - INTERVIEW DATE 02 SEPTEMBER 2026
(Salary Band D2 - In line with SUBU’s pay framework, new employees are appointed at the lower end of the salary band).
Purpose of Role
This position entails offering advice and support on an individual basis through email, phone, or in-person meetings. You will maintain thorough records of all student interactions by effectively utilizing the case management system. Additionally, you will collaborate with other departments within SUBU to design, implement, and execute campaigns and events aimed at raising awareness of the
current issues impacting BU students.
To provide accurate and comprehensive advice, guidance, and representation to Bournemouth University Students on a range of issues including academic, housing and financial matters in accordance with BU and SUBU policies and relevant legislation. And supporting students through personal circumstances such as suicide, sexual misconduct, abuse, harassment, violence, racism and discrimination. To maintain an excellent level of understanding of BU’s policies and procedures to ensure high quality advice and support is given to students. This role also supports students to prepare for and attend formal meetings relating to the continuance of students’ academic studies, for example Academic Offence Panels and Fitness to Practice Panels. We aim to empower students by advising them and giving them the information to make informed decisions. The post holder will maintain an excellent level of understanding of BU’s policies and procedures to ensure high quality advice and support is given to students.
Key Tasks
- Advice and Guidance Duties: directly helping clients as a key objective, providing accurate advice, support and signposting or referrals as appropriate. Supporting students to prepare for and attend various BU panels. Maintain knowledge and understanding of policies, issues and legislation relating to advice for clients. Staff must have access to relevant legal material and keep up to date with the law in adherence with the Advice Quality Standard.
- Support/Mentoring Duties: Work as part of a team, support other team members when they require case support to ensure the best outcomes for the students. Supporting students to prepare for and attend various meetings & panels.
- Advocacy: attending Academic Offence Panels, Fitness to Practice Panels, University Panels, Support to Study meetings with the student, monitoring and challenging the panel where the meeting or process has not followed procedure as defined by policy, and to advocate for the student in the meeting where required. Also attending additional meetings with students where additional support and guidance is required.
- Welfare support: assisting students when in crisis, using professional judgement and policies/ procedures to inform the approach taken with each individual, which may involve creating a crisis plan. Administration Duties: Maintain clear, timely and accurate case records.
- Communication Duties: between clients, team, SUBU staff and Officers, University staff, other external contacts and use of social media.
- Organisational Duties: organising client meetings, prompting staff and students for input into various matters, supporting the day-to-day operational function of the department. Manage and prioritise own case load, effectively managing time and systems to record cases, monitor deadlines, carry out research and respond to clients with the information they require within an appropriate timeframe.
- Data Duties: maintain and manage various client record and information systems.
- Compliance Duties: Supporting the delivery of operational plans, policy, and departmental objectives, ensuring that services operate within their legislative responsibilities Maintain confidentiality in line with the SUBU Advice policy, and principals of the Advice Quality Standard framework.
- Reviewing & Evaluation Duties: participate in SUBU strategic planning and development sessions, ensuring all areas of engagement to reflect SUBU.
- Networking Duties: Develop and maintain effective working relationships Maintain strong relationships and partnerships with the University, Wellbeing organisations, Local organisation, and other relevant organisations such as Advice UK, Citizens Advice Bureau, Shelter.
- Key Union Events Duties: Supporting SUBU when asked to assist with the organisation and administration of the larger Union events such as Freshers, Summer Ball, Open Days May require weekend working during peak union events.
- Professional Development - Attend regular training to develop knowledge, skills
and expertise.
General for all staff
- Key Union events duties: proactively to assist with the organisation and administration of Union events such as Fresher’s Fair and the Summer Ball.
- Staff must always adopt and endorse the company’s strategy and values as well as all supporting policies, across all aspects of the role.
- Participate in training, meetings or conferences considered relevant to their job with agreed Personal Development plan.
- Carry out your duties with full regard to the rules, policies and procedures and conditions of service contained in the staff handbook.
- Abide by the Organisation’s policies and procedures.
- Adhere to all health and safety legislation.
- SUBU is committed to promoting, educating, and taking direct action on environmental sustainability. All SUBU employees are expected to integrate environmental sustainability values and action into their role where feasible.
- To undertake any other task that is deemed reasonable within your skill set.
Person Specification
- Excellent communication and listening skills.
- Ability to contribute to a positive team working culture and motivate others especially in times of high demand and critical delivery.
- Experience of providing advice and representation in one or more of the areas covered by the Students' Union's Advice Service, including using a Customer Relationship Management (CRM) system.
- Flexible; responsive to changing demands.
- Excellent attention to detail & ability to provide accurate information.
- Professionalism and discretion.
- Balanced judgement when considering courses of action.
- Understanding of diplomacy and neutrality.
- Positive attitude towards problem-solving.
- Awareness of the issues involved in working in a confidential environment and of the need to maintain professional boundaries and use appropriate referrals in advice work.
- Resilient temperament with the ability to hold sensitive and difficult conversations with people in a distressed or acutely affected state.
- Patience and empathy.
- Commitment to excellent customer service.
- Knowledge of the application of the Advice Quality Standards.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Vacancy
- Location - London or Kenya
- Salary -£50,919 - £52,259 per annum if UK based. (Competitive Birches rated salary for the local market if based outside of the UK)
- Team - Digital Team within People Operations and Assurance Directorate
- Hours - Full time, 35 hours/week
- Contract - FTC (2 years)
JOB PURPOSE
Start Network is delivering an ambitious digital transformation strategy that will fundamentally change the way the network anticipates crises, makes decisions, manages risk, and supports locally led action. Working under the strategic direction of the Head of Digital and Operations, the Digital Delivery Lead is responsible for translating Start Network's digital strategy into successful delivery. The role owns the planning, coordination, implementation and adoption of digital products, platforms and transformation initiatives, ensuring strategic priorities are delivered on time, within budget and to agreed quality standards. The postholder acts as the bridge between strategy and execution, turning organisational objectives into practical delivery plans and measurable outcomes.
The post holder plays a hands-on leadership role across cross-functional teams, suppliers, and partners—embedding user-centred design, agile delivery practices, strong risk management, and high technical standards. They support the organisation to build digital capability, strengthen digital culture, and ensure that digital systems enable speed, scale, and accountability in locally led humanitarian action.
KEY ACCOUNTABILITIES
DELIVERY LEADERSHIP AND GOVERNANCE
- Lead delivery of the digital, product and innovation roadmap agreed by the Head of Digital and Operations, translating strategic priorities into delivery plans, milestones, resource requirements and measurable outcomes.
- Support digital governance and portfolio prioritisation processes, providing delivery insights, performance data and recommendations to inform investment and prioritisation decisions.
- Lead organisation-wide digital transformation initiatives, ensuring the successful adoption of new technologies, systems, ways of working and digital capabilities across Start Network, ensuring alignment between digital delivery teams, operations, programme operations, and organisational strengthening
- Identify opportunities to improve organisational effectiveness, collaboration and member experience through digital solutions.
- Lead end-to end delivery of digital products and system enhancements.
- Deliver the organisation's AI and innovation roadmap, supporting the responsible adoption of emerging technologies within governance frameworks, policies and risk appetite established by the Head of Digital and Operations
- Ensure delivery teams, suppliers and stakeholders are aligned around agreed strategic objectives.
DIGITAL PLATFORM AND PRODUCT DELIVERY
- In liasion with the Head of Digital and Operations, owning the vision for our digital platforms including setting priorities for future development, gathering user feedback and improving products
- Work in partnership with Communications colleagues to ensure organisational digital platforms effectively support audience engagement, campaigns and storytelling objectives
- Manage day-to-day development, iterations, integration, and optimisation of Start Network’s digital platforms.
- Lead backlog management, sprint planning, UAT, release cycles, and performance monitoring.
- Ensure digital products are user-centred, accessible, and adapted to the needs of members, hubs, and internal teams.
- Manage the operational performance of digital suppliers and technology partners, ensuring delivery against agreed contracts, service levels and project outcomes, while escalating strategic supplier or investment decisions to the Head of Digital and Operations.
- Collaborate with internal teams to identify, scope, prioritise, and deliver digital projects that support organisational needs and opportunities.
- Manage relationships with developer agencies and ensure value for money in maintenance, retainers, and project work.
- Lead project teams to deliver projects on time and within budget.
- Support the development and integration of internal systems—including Salesforce, data management tools, and digital communications platforms.
- Build strong relationships across the organisation, understanding staff needs and advising on emerging digital opportunities.
DATA INSIGHTS
- Implement data elements in line with organisational data governance standards
- Oversee delivery of dashboards, analytics tools, and data pipelines, ensuring digital solutions reliably support decision‑making across the network and align with agreed data standards and governance.
- Integrate ethical AI, automation, and data driven capabilities under the guidance of their line manager
INNOVATION
- Responsible for horizon scanning and researching emerging technologies.
- Test new ideas and pilots, identifying opportunities for digital innovation across the organisation
- Represent Start Network externally, sharing learning and positioning the organisation as a leader in humanitarian digital innovation
CYBERSECURITY
- Implement technical security controls and privacy‑by‑design measures within digital platforms and projects, in line with organisational data protection and governance requirements.
- Coordinate cyber security assessments, vendor security due diligence, and digital incident preparedness, working with assurance and data leads as required.
- Ensure digital solutions meet Start Network’s standards for trust, safety, and responsible use of technology, embedding these principles into system design and delivery
STAKEHOLDER ENGAGEMENT & COMMUNICATION
- Develop strategic partnerships with technology organisations, innovation networks and academia to support digital innovation
- Provide expert advice to colleagues and senior leadership on digital delivery, product development, implementation options and user adoption, being the key liaison between technical teams, suppliers, internal teams, and hubs.
- Provide clear communication of delivery progress, blockers, risks, and achievements.
- Support organisation‑wide digital literacy and adoption initiatives.
- Support organisation‑wide initiatives to build digital literacy, confidence, and adoption.
DIGITAL ENGAGEMENT & CULTURE
- Build a strong digital culture by designing and delivering digital focused training and capability building for staff.
- Lead the rollout and scaling of digital communication tools to hubs and internal teams.
LINE MANAGEMENT
- Lead, motivate and develop the Digital Team, setting direction, priorities and standards for digital delivery across the organisation.
- Build organisational digital capability through coaching, mentoring and leadership of cross-functional teams.
- Carry out effective line management of a team, including recruiting and training direct reports and have an active role in building an inclusive team culture in line with our values.
- Monitor performance and ensure key performance indicators and targets are met or exceeded
- Recognise good performance appropriately and address poor performance effectively.
- Support direct reports to line manage and lead their teams
- Support talent management across all teams, including through succession planning and identification of skills gaps
- Support the professional development and growth of direct reports and other members of the team
START NETWORK CULTURE
- Carry out the responsibilities of the role in line with the Start Network Code of Conduct and with a commitment to safeguarding adults and children
- Commit to Start Network’s vision, principles, values, and approach
- The Start Network team is an agile group of individuals who use their experience and skills across the network, so flexibility to work in and with different teams and functions is a part of our culture.
PERSON PROFILE
SKILLS, KNOWLEDGE & EXPERIENCE
ESSENTIAL
- Significant experience delivering digital projects or products end-to-end
- Solid project lead and delivery management skills, with a track record of delivering on time and to scope
- Ability to work across technical, operational, and business teams to drive delivery
- Experience managing digital products, platforms and technology suppliers.
- Experience working with cybersecurity, digital governance and risk management.
- Strong experience managing stakeholders, including internal teams, suppliers, and partners
- Experience supporting digital adoption, including user engagement, training, or rollout
- Experience working with digital systems and platforms, with an understanding of user-centred design and continuous improvement
DESIRABLE
- Experience leading organisation-wide digital transformation programmes.
- Experience developing digital strategy and roadmaps.
- Experience leading multidisciplinary digital teams.
- Advice and influence senior leaders on technology and investment decisions.
- Experience of Salesforce platform and management
- Understanding of databases and CRMs
- Experience of working in International / NGO / networked environments and complex stakeholder ecosystems
- Experience working with agile or product delivery approaches (e.g. backlog management, sprint planning, release cycles)
- Experience using data, dashboards, or analytics tools to inform decisions and improve performance
- Awareness of digital security, privacy-by-design, and governance considerations
- Awareness of emerging technologies such as AI, automation, or data-enabled solutions
The Company
Start Network is made up of more than 90 non-governmental organisations across five continents, ranging from large international organisations to local and national NGOs. Our programmes allow members to deliver humanitarian action around the world.
Our mission is to create a new era of humanitarian action that will save even more lives. We aren’t driven by media headlines or political will, we’re here for the communities affected by and at risk of crises.
We are an organisation committed to doing things differently. For some roles, we need more technical humanitarian expertise, but for other roles, we are looking for relevant transferable skills, the right attitude, and a passion to bring change.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A key member of the Philanthropy and Partnerships team, the Corporate Partnerships Officer reports to the Corporate Partnerships Manager. The role is front-facing and requires the skills needed to build relationships with both internal and external stakeholders.
The Corporate Partnerships Officer will be responsible for account managing a portfolio of new and existing corporate accounts to deliver a sustainable income growth year on year. In addition, they will work closely with the Corporate Partnerships Manager and Senior Corporate Partnerships Officer to support the day-to-day management of high value strategic partnerships and the delivery of business development activities. They will also contribute to the wider strategic aims of the P&P team to significantly grow both philanthropic and corporate partnership income and impact.
In this role your skills and passion will see you:
- Inspire, motivate and maximise the giving potential of the existing portfolio of corporate partners
- Provide a holistic supporter journey relative to the level of the partnership
- Support the Head of Corporate Partnerships and Corporate Partnerships Manager with the day-to-day management of high value strategic partnerships
- Deliver income targets, in line with each corporate partner’s aspirations and goals
- Develop and lead on seasonal project-based income generating activity
- Work effectively with operational and clinical staff to develop and implement opportunities to foster and strengthen long-term relationships with corporate partners
- Support and develop new engagement events and communications with corporate partners
- Support the wider team with large communication, stewardship, or impact reporting activities.
What we offer:
- Flexible and hybrid working to support work-life balance
- Generous annual leave entitlement with additional leave for long service
- Enhanced sick pay
- Enhanced Maternity Pay
- Employee Assistance Program and Lifestyle Savings
- Free flu jabs
- Cycle to work scheme
- Charity events throughout the year
- Employer enhanced auto-enrolment pension scheme with 8% employer contribution
- Ongoing commitment to education and professional development
The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Successful candidates will have access to vulnerable beneficiaries therefore the role is subject to Disclosure and Barring Service (DBS) clearance.
If you think you have the qualities we are looking for and the desire to contribute, please download the Job Vacancy Pack and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it.
We will conduct interviews as suitable candidates apply and we're ready to hire if we find the right person before the job ad closes.
Making A Difference

The client requests no contact from agencies or media sales.