Lead jobs

Are you passionate about nature and experienced in generating income through trusts and foundations? Could you play a key role in protecting birds and biodiversity for generations to come?

We're partnering with the British Trust for Ornithology (BTO) to find a Trusts and Foundations Fundraising Manager who will join the team to help secure and grow income from trusts, foundations and other charitable grant-making organisations, ensuring they can continue working towards a better future for nature and birds.

Salary: £40,000 per annum.
Contract: Permanent, full-time and part-time hours considered.
Location: Hybrid/remote. HQ is in the beautiful Thetford (Norfolk). They also have an office in Wales (Bangor), Scotland (Stirling), and Northern Ireland (Lisburn). They would like someone in the office for 1 day per month.
Benefits: 25 days annual leave plus bank holidays (pro-rata if part time), life assurance (four times salary), 11% employer pension contribution, Employee Assistance Programme, enhanced sick pay, health cash plan (including discounts on gym memberships and various retailers), cycle to work scheme, discounts on BTO books, flexible working, free eye tests, free car parking, a coaching and mentoring scheme, staff groups and forums.
Culture: Flexible, supportive, ability to work with autonomy.

About the charity

At BTO, birds are more than a passion, they're a powerful lens through which to understand the world around us. For nearly a century, their science has shaped national conservation policy, fuelled grassroots volunteering, and built one of the most impressive biodiversity datasets in the UK. They work across the four nations, combining robust scientific research with a belief in the power of people to bring about positive change.

About the role

As Trusts & Foundations Fundraising Manager, you'll take the lead on developing and delivering BTO's Trusts and Foundations strategy. With a current income of around £300k-£350k annually, there's huge potential to grow this further in line with their strategic ambitions. With so much scope for growth in Trusts and Foundations, you'll be working closely with another T&F Manager in the team.

This is a hands-on and strategic role. You'll:

• Lead on five and six-figure funding applications
• Build and manage strong relationships with new and existing funders
• Work closely with delivery teams to shape compelling proposals and impact reports
• Research and develop a pipeline of opportunities that align with BTO's work

It's an exciting time to join; there's strong senior leadership support, lots of autonomy, and an open door to creativity and innovation in how you approach the work.

About you

We're looking for someone who is:

• A natural relationship-builder, confident in writing and storytelling
• Strategic and methodical, with experience developing income from charitable trusts and foundations, ideally 5 figures and above (or equivalent sectors)
• Experienced in independent working, managing a pipeline, and achieving income targets
• Motivated by climate, environment, or conservation causes

If you're excited by the idea of helping BTO secure long-term support to fund their vital conservation work, we'd love to hear from you. Please send a copy of your profile or CV to Ellen Drummond at Charity People as the first step.

Deadline: 9am on Monday, 30^th March
Interviews: Friday, 17^th April (virtual)

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

The Woodland Trust is looking for a Campaigns Manager build a mass movement, maintain a network of supporters and combine audience insights to achieve our goal of action for trees and woods.

The Role:
•    Develop campaign plans and strategies that translate policy objectives into clear advocacy actions ensuring it’s gone through the agreed processes to mitigate reputational risk.
•    Lead the campaigns project team and provide support where needed.
•    Collaborate with internal and external stakeholders to identify and strengthen campaign opportunities.
•    Monitor and evaluate campaigns, reporting on and making improvements to increase engagement.
•    Actively monitor and research campaign best practice ensuring adherence within the organisation.
•    Manage budgets for campaigns ensuring spend overview is kept up to date.
•    This role includes a mix of working from home and at our main office in Grantham, Lincolnshire. Visits to Grantham would be required no more than once a month on average.

The Candidate:
•    Experience developing and delivering campaign strategies and plans with the ability to manage multiple projects, budgets, risks and people.
•    Knowledge of how policy, public affairs and campaigning interact to create social change.
•    Experience leading and supporting a successful team.
•    Strong collaboration skills with the ability to work with internal and external stakeholders to reach our goals. 
•    Experience in a campaigning, community organising or public affairs delivering high quality written and verbal material.
•    Knowledge about environmental policies, legislation and how these are governed at a UK and individual country level.
•    The successful candidate will be required to undertake a Basic/Enhanced Background Check, as part of our pre-employment screening.
•    This role is a hybrid to Grantham role, meaning you will be required to attend Grantham head office once per month on average.

Benefits and Wellbeing:
Joining our team means you’ll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
•    Enhanced Employer Pension
•    Life Assurance
•    Flexible & Hybrid Working Options
•    Generous Annual Leave - 25 Days Plus Bank Holidays (pro rata’d for part-time)
•    Buy and Sell Holiday Scheme
•    Enhanced Parental Pay
•    Employee Assistance Programme

About Us:
The Woodland Trust is the UK’s leading woodland conservation charity.  We want to see a world where trees and woods thrive for people and nature. The Trust engages and inspires people to make their difference tackling the nature and climate crisis helping protect, restore and create our vital woods and trees.

Our Commitment to Diversity and Inclusion:
To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees.  
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply. 
Please contact us to discuss any additional support or adjustments you may need to complete your application.

Application Advice:
For fairness we keep our candidates’ personal details hidden from the hiring managers, and we do not ask for your CV at application. Make sure that you answer the Application Questions to show your relevant skills and passion for the role.

Acceptable Use - Artificial Intelligence (AI):
We understand that candidates may choose to use AI tools to support their job applications-for example, to help structure or edit written responses. We welcome the use of AI in this way, particularly where it helps improve accessibility, such as for neurodivergent applicants. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools. 

Apply Now:
If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.

Interviews will be held Via teams on the 2nd April 2026.

We have an opportunity for a dedicated Case Officer to join our Bristol, Somerset and Wiltshire casework team to manage and provide direct support, advice, and guidance to RBL beneficiaries across Bristol, Somerset and Wiltshire on a wide range of issues including health, social care, employment, benefits, statutory support, and housing.

Our Casework Services team plays a vital role at RBL in supporting the Armed Forces community, helping beneficiaries to lead better, more fulfilling lives. Each year, we assist around 12,000 people both in the UK and abroad. By collaborating with various departments within RBL and across a wide network of external partners, we ensure that our beneficiaries receive the support they need, regardless of their circumstances.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Based in a friendly and established team, your role will be to ensure that beneficiaries receive appropriate welfare support and advice in an integrated and seamless way, providing a person-centred solution based on a thorough analysis of circumstances and needs.

Reporting to the area Casework Services Manager, key responsibilities will include:

· Manage casework support, providing direct support, advice and guidance to beneficiaries,

· Assess beneficiaries’ needs and draw on support from the regional specialist team and other providers as necessary, ensuring that support is made available in an integrated way that best meets the beneficiaries’ needs

· Support the Casework Services Manager and Head of Welfare in better understanding the needs of the beneficiaries in your area to inform the commissioning of specialist services

· Advise beneficiaries of support which may be available to them and assist them in accessing this support as necessary

· Work in close collaboration with other providers of welfare support services within the local area, developing an understanding of each other’s services to facilitate appropriate referrals and support

· Develop effective working relationships with other Legion services within the area in question (e.g Specialist Service teams, Recovery team, Branch Community Support supporters, care homes, Remembrance.).

The role is primarily homebased and will have regular travel around the Bristol, Somerset and Wiltshire area for meetings and visiting beneficiaries, therefore you will need to live in a location that allows reasonable travel around this area. There will also be occasional travel nationally to attend training or meetings.

A valid UK Driving Licence is an essential requirement for this role. The successful applicant will require an Enhanced DBS check to be undertaken as part of the pre employment checks process.

Employee benefits include –

· 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days

· Generous pension contributions, with Employer contributions ranging from 6% to 10%

· Range of flexible working options may be available, depending on your role

· Employee Assistance Programme providing confidential counselling, financial and legal advice

· Range of courses delivered by learning specialists to support your development goals and objectives

· Opportunities to volunteer

· Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

Operations and Finance Officer

Pathfinders Neuromuscular Alliance
18 hours per week | £16–£17 per hour
12-month contract (with potential to extend)
Flexible / Remote working

Pathfinders Neuromuscular Alliance is a user-led national charity supporting people with muscle-weakening conditions. We provide peer support, advocacy, research and campaigning to improve quality of life and drive systemic change.

We are now recruiting an Operations and Finance Officer to strengthen our internal systems and help ensure the smooth and sustainable running of the organisation.

About the Role

This is a key Officer-level role supporting financial administration, governance processes, HR coordination and organisational systems. You will work closely with the CEO and support the trustee board.

You will not hold financial sign-off authority, but you will be responsible for ensuring processes are accurate, organised and compliant.

Key Responsibilities

• Setting up supplier payments for CEO approval

• Importing and reconciling bank statements in accounting software

• Supporting budget tracking and financial record keeping

• Inputting payroll data and liaising with payroll providers

• Collating and submitting DBS applications

• Tracking HR processes (supervisions, appraisals, probation reviews)

• Organising trustee and staff meetings

• Maintaining policy review schedules and compliance deadlines

• Improving and documenting internal systems and processes

About You

We particularly encourage applications from people with lived experience of neuromuscular conditions or other long-term disabilities. Reasonable adjustments will be provided throughout the recruitment process and in the role.

We are looking for someone who:

• Has experience in administration, finance or operations

• Is highly organised and detail-oriented

• Is comfortable using spreadsheets and digital systems

• Can manage multiple deadlines and confidential information

• Is confident escalating queries where needed

• Shares our commitment to equity, co-production and inclusion

Experience in the charity sector is welcome but not essential.

What We Offer

• Flexible working arrangements

• A supportive, values-driven team

• The opportunity to shape and strengthen a growing national charity

• A genuine commitment to lived experience leadership

To apply, please submit your CV and a short covering statement outlining why you are interested and how you meet each criteria.

Interviews will be held on Monday 13th April

Location: Onsite in Marylebone

Contract: Fixed-term contract until 2027

Hours: Full-time

Salary: £61,388 per annum

Prospectus is delighted to be supporting our client in their search for a Senior Facilities Manager. The organisation is a renowned, music specialist higher education institution based in Central London, searching for an experienced and proactive professional to lead estate management operations and ensure the smooth running of facilities on a day-to-day basis.

Responsibilities

• Lead delivery of the Estates strategy, overseeing all operational facilities management and ensuring excellent customer service.
• Manage operational teams, service providers, and contractors across soft services, hard services, M&E, fire, telephony, and security.
• Oversee security operations (access, keys, CCTV, security staff) and act as the out-of-hours emergency contact.
• Maintain responsibility for key licences, the asset register, and Health & Safety compliance.
• Monitor external contracts, procurement, budgets, and supplier performance to ensure value for money and best practice.
• Manage contract documentation, operational processes, and Estates-related project work.
• Drive continuous improvement and carry out additional duties as required by the Director of Finance.

Requirements

• Recent experience in a similar role, ideally within the higher education or not-for-profit sector.
• Excellent operations, project, and estate management knowledge, including ability to oversee multiple sights and engaging suppliers/contractors.
• Ability to make quick decisions with significant impact., and take ownership of decisions to successful resolution.
• Proactive nature and strong attention to detail.
• Confident managing teams and supporting professional development.
• High quality communication and interpersonal skills.

Applications will be reviewed on a rolling basis so please apply ASAP and submit your CV in Word format. 

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application. 

Strategic Projects Accountant | 6 - month FTC | 60,000 - 63,800 | London | Hybrid

For a charity in London, we're recruiting an interim Strategics Project Accountant to focus on delivering a portfolio of key finance projects over a 6-month period to strengthen financial management and support strategic decision-making. This role focuses on high-profile strategic finance projects to ensure strong financial governance, improved systems and processes, and robust financial analysis across fund accounting, investment appraisals, and the implementation of improved finance tools and methodologies.

Main Duties:

• Delivery of Strategic Finance Projects: lead and deliver a programme of high-priority finance projects, ensuring delivery and engagement to a range of stakeholders
• Strengthening Finance Systems and Processes: reviewing existing financial processes, controls and systems usage to identify gaps and inefficiencies
• Work with Finance team to embed best practice and ensure system integrity and support improvements across Dynamics 365 Business Central
• Financial Analysis, Modelling and Reporting: produce financial modelling, costings and analysis to support bids, business cases and strategic projects
• Prepare high-quality financial information for senior leadership and Board-level reporting
• Provide fund accounting expertise, ensuring correct reporting of restricted and unrestricted funds
• Partner with project leads and senior stakeholders to provide robust financial advice

Person Specification:

• Fully qualified (ACA, ACCA, or CIMA)
• Experience in restricted and unrestricted funds
• Ability to deliver finance projects and process-improvement projects
• Experience in financial systems audit, process review and strengthening financial controls
• Experience providing financial support for bids, business cases and projects
• Experience in charity, not for profit or public sector organisations

________

As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.

DIRECTOR FOR YOUNG PEOPLE

​​​​​​​Handcrafted seek their new Director for Young People.

• Hours: Full time, 37.5 hours per week and will consider part time/flexible hours
• Location: Based from one of the hubs in Gateshead or Durham with travel to other hubs 

Do you have significant experience at senior level working with vulnerable young people? 

Can you shape culture and strategy whilst carrying regulatory responsibility, strengthening systems, developing managers and representing our organisation externally?

Can you demonstrate the below?

• Strong strategic leadership skills with the ability to shape vision, drive improvement, and lead organisational development within young people’s services
• In-depth understanding of safeguarding, risk management, trauma-informed practice at senior level
• Strong communication skills and the ability to engage young people, teams and external partners

Do you have experience in the following? 

• Leading teams, supervising staff and developing professional practice
• Managing safeguarding concerns, coordinating multi agency responses and ensuring compliance
• Operational leadership within social care, education or supportive housing

You will also have the strong personal commitment to Christian ethos of Handcrafted through prayer, practical action and ways of working. 

Download the candidate pack for full details, responsibilities and person specification.

This role is subject to a DBS check, which will be carried out by the employer. 

If you feel you have relevant skills and experience, please submit your CV and supporting statement to Sandra Smith, via the Charisma Charity Recruitment website.

Key dates:

• Applications are being reviewed by Charisma on a rolling basis, so please apply without delay to avoid disappointment.
• Interviews with Handcrafted: TBC

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law.

Role Overview
The Talent Set is delighted to partner with this wonderful health charity on a fantastic Interim Head of Philanthropy role. This pivotal position involves leading a dynamic fundraising team, nurturing major donor relationships, and overseeing income streams to ensure continued growth. The role offers an exciting opportunity to make a meaningful impact within a renowned health charity for an initial 7 month contract.

Key Responsibilities

• Lead and support a team of four fundraising professionals, overseeing their work and development.
• Cultivate and steward relationships with major donors, securing gifts ranging from a few thousand to £300,000 annually.
• Manage and enhance engagement at key events
• Collaborate closely with senior colleagues, including the CEO and community teams, to maximise fundraising outcomes.
• Oversee pipelines for multiple income streams, ensuring targets are met or exceeded.
• Maintain hands-on involvement in fundraising activities, including representing the organisation at events and networking opportunities.
• Monitor and report on progress, providing updates to senior leadership to inform strategic decisions.

Person Specification

• Proven experience in philanthropy and major gift fundraising.
• Excellent relationship-building skills with the ability to engage and steward high-net-worth donors.
• Strong leadership qualities, capable of motivating and managing a team effectively.
• Comfortable working in a fast-paced environment with clear financial and strategic targets.
• Ability to work collaboratively across departments, maintaining a professional and approachable manner.
• Good organisational skills with attention to detail to manage multiple income streams.

What’s on Offer
Day rate: £197.63 per day PAYE + holiday pay

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Harris Hill is supporting a amazing health charity in their search for a Head of Philanthropy and Community Fundraising, starting ASAP until November. 

This role will be plugging a gap in the team, so we are looking for an experienced candidate, who has managed major donor, Trust and Foundations, Community/ Events and Individual Giving. We are looking for someone who can manage (3 direct reports), but is also happy to roll up their sleeves and get their hands dirty too.

This role is hybrid based, and the client expects the successful candidate to attend the office at least once per week in central London.

Essential experience:

Significant experience in a variety of fundraising income streams including major donors, trusts, individual giving and community fundraising
Strong experience of relationship fundraising
A strong track record of growing major donor income, ideally at five and six figure level
Experience of leading fundraising events
Experience of managing donor relationships
Experience of working with a CRM database
Experience engaging and stewarding high net worth individuals and senior stakeholders
Experience of leading a team

Knowledge and skills:

Excellent relationship building communication and storytelling skills
Excellent influencing and negotiation skills
Good ability to prioritise work
Good understanding of fundraising processes, e.g. due diligence procedures, fundraising code of conduct, contracting and data
Good database management skills
Strong leadership skills to motivate and drive a team
Confident public speaker and presenter

If you would like to find out more about this opportunity, please apply for further details.

Salary: £50,000 – £55,000
Contract: Permanent
Location: Twickenham, SW London (hybrid working)
Closing date: 23rd March 
Benefits: 30 Days annual leave bank holidays typically 5 closure days. Up to 12% Pension contribution. 

Are you a passionate major donor fundraiser who’s ready to change the future of UK healthcare? If so, we have the perfect Philanthropy Manager opportunity for you.

We are very excited to partner with St Mary’s University as they embark on a ground-breaking chapter: the launch of one of the UK’s first socially accountable medical schools, opening in 2026. With £3.6m already secured and a bold £20m campaign underway, this is a rare opportunity to join a mission-driven institution at a defining moment in its history — shaping a project with national significance and deep social purpose.

As Philanthropy Manager, you will play a pivotal role in growing the University’s major donor programme — securing transformational five? and six-figure gifts that will help tackle health inequalities and support the training of the next generation of socially conscious doctors. You will have direct access to influential stakeholders and an ambitious campaign board, making this is an exceptional platform for a proactive, entrepreneurial fundraiser who wants to make a measurable impact.

To be successful as the Philanthropy Manager, you will need:

• A proven track record of securing major gifts (five or six figures) from individuals, trusts, or foundations
• Strategic creativity and the ability to translate organisational priorities into compelling cases for support
• Experience working with senior leaders and volunteers to secure philanthropic support

If you would like to discuss this role with us, please get in touch and quote the reference 2895JP

Ashby Jenkins Recruitment are a specialist charity recruitment agency; we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector — you can read more about our commitment to diversity on our website.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received, the charity reserves the right to end the application period sooner.
 

Our client is a charity that believes education is the most powerful tool to help a child fulfil their potential. Fundraising is instrumental in delivering that belief and the growth of fundraising income will be down to the new Director of Fundraising and their team to reach ambitious strategic objectives.

The organisation trains teachers to work in the schools that need the most, equipping school leaders with evidence-led training as well as plugging education leaders into supportive professional networks.

Offered on an initial 18 month contract, the Director of Fundraising will be responsible for the leadership of the Fundraising Department, its twelve strong team of fundraisers, and setting strategy to grow the supporter relationship portfolio across corporate partners, philanthropy, and trusts and foundations. The team specifically see growth in corporate partnerships and the Director of Fundraising will represent the organisation to inspiring stakeholders and build support for the charity.

To ideally start no later than May 2026, the selected candidate will have experience of leading fundraising departments at a strategic senior level and will be an expert in managing high-value fundraising cycles; from prospecting, developing proposals and securing funding at the six and seven figure level. You will be an inspiring leader comfortable with change and will enjoy hands-on fundraising yourself too.

The organisation have office locations across the UK, so this position can be based flexibly in the UK. There will be regular travel to London required for executive team meetings and donor meetings.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Rhiannon Mehta or Ryan Burdock at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you. For a confidential discussion about the position, please contact Rhiannon or Ryan at your earliest convenience.
 
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon. 

Community Zakat Development Manager (UK Islamic Charity)

Location / Salary / Contract

UK-wide (home-based) | £30,000 - £35,000 | Fixed term (24 months, with a view to permanent) | Travel required across the UK.

The Opportunity

Civitas Charity recruitment is delighted to be working with UK-wide Muslim charity expanding a localised Zakat distribution model nationwide. In this role, you will build and support a network of Community Zakat Partners, primarily masjids and faith-based community centres/groups, ensuring each partnership is values-led, compliant and effective.

Key Responsibilities

Identify, engage and support prospective Community Zakat Partners, with a focus on masjids and faith-based community organisations.

Lead partner onboarding, agreements and due diligence, working closely with Quality Assurance and Finance colleagues.

Act as the primary point of contact for partners, providing guidance, problem-solving support and clear, timely communication.

Maintain oversight of partnership performance, compliance and risk, coordinating reviews, monitoring and any required audits.

Oversee partner reporting to capture outcomes, data and case studies, contributing to internal learning and impact reporting.

Line manage the Community Zakat Grants Officer, setting objectives and supporting development across the network.

The Candidate

Minimum three years’ experience in partnership or stakeholder management, ideally within the charity, community or public sector.

Proven ability to manage agreements and deliver against objectives, with strong governance, compliance and reporting discipline.

Excellent relationship-building, communication and negotiation skills; confident engaging senior volunteers and faith leaders.

Experience supervising or line managing staff, with a collaborative and accountable approach.

Desirable: experience working with Muslim communities and an understanding of Zakat in a UK context.

Applicants can be based anywhere in England; a full UK driving licence and willingness to travel nationally (car driver) are essential.

How to Apply

If you are keen, please apply directly or contact Syed at Civitas for further info. Deadline is the 20th March 2026. Interviews expected: week commencing 2 April 2026. A DBS application will be required for the successful candidate.

Are you passionate about working 1-to-1 with young prison-leavers from a variety of backgrounds; many of whom are from marginalised communities, to help them lead more stable, rewarding lives?

As a Switchback Mentor, you will play a vital role in transforming the lives of young prison-leavers, helping them break free from the justice system and build stable, rewarding futures. You will be responsible for building your own caseload by engaging directly with young men in prison and providing intensive support after their release. In addition to working with those you meet in prison; you will also support Trainees referred to the programme after they have already been released.

Once on the programme, you will maintain regular contact with Trainees, meeting face-to-face at least once a week to help them navigate the challenges of being recently released from prison and work towards their goals. Most importantly, you will do this in a way that reflects Switchback’s core values: putting Trainees at the heart of everything we do, setting high expectations, and building authentic, supportive relationships that enable lasting change.

It is essential that Mentors can confidently and professionally engage with all Trainees who meet the eligibility criteria for the Switchback programme, providing them with the support and guidance needed to move forward positively.

What you’ll get when you work for us:

Switchback takes the development of Mentors very seriously. Switchback Mentors are the drivers of our impact, and we will help to build your expertise as a practitioner through our in-house training in our unique change model. This is complemented by a comprehensive training and supervision package including: regular psychologically informed 1:1 clinical supervision and group reflective practice sessions and an annual, individualised training budget. You will also join a structured progression pathway which can provide opportunities to further develop management skills and technical expertise, informed by your own learning goals.

Switchback understands the challenges and complexities faced by the young people we work with. To ensure Mentors can provide the highest level of support, we intentionally keep caseloads low. This allows Mentors to dedicate the time and resources needed to build strong, meaningful relationships and offer Trainees the intensive, tailored support they need to make lasting change.

We are seeking a motivated and forward-thinking Operations Manager to lead our service delivery team supporting children and young people affected by crime across Lancashire.

This is a full-time, fixed-term role to provide maternity cover. The post is currently home-based, with plans to move to a hybrid working arrangement in the near future, with an office base centrally located within Lancashire. Regular travel across Lancashire may be required.

If you're committed to making a positive difference and bringing strong leadership to a dedicated team, we'd love to hear from you.

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Welcome Bonus: £500 on successful completion of probation period.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

As an Operations Manager, you will lead and manage the delivery of victim services supporting children and young people. You will ensure the provision of high-quality services and compliance with contractual and organisational standards as well as supporting the Area Manager to identify opportunities for service development.

Key Responsibilities:

In this role you will:

• Manage and monitor service performance against KPIs and business plans.
• Lead and support your team through effective recruitment, training, and performance management.
• Build and maintain strong relationships with key external partners and stakeholders.
• Analyse data and produce reports to inform service improvements.
• Support strategic projects and represent Victim Support externally as required.

This role includes an additional £2,000 allowance for managing multiple service types or specialist services with distinct funding streams.

About You:
We're looking for someone who thrives in a fast-paced environment, confidently managing a busy workload while building strong relationships with partner agencies. You'll bring proven leadership experience and a talent for inspiring others, along with the ability to drive positive change and make a real impact.

Ideally, we are looking for someone with a strong understanding of government policy relating to victims and the Criminal Justice System, and an awareness of the impact crime has on victims and witnesses. You will share our commitment to organisational values, equality, inclusion, and a clear sense of purpose in everything you do.

Key skills and knowledge required for the role are:

• Understanding of voluntary and statutory agencies in criminal justice, health, and social care.
• Strong safeguarding knowledge and practice.
• Ability to analyse data and produce clear, evidence-based reports.
• Awareness of the impact of crimes on children and young people.
• Experience working directly with children and young people.
• In-depth knowledge of the effects of domestic/sexual abuse, grooming, exploitation, and child criminal exploitation.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.