Learning jobs
Would you relish the opportunity to oversee and provide organisational change, organisational development and organisational design expertise, as British Heart Foundation (BHF) undertakes a major technology-enabled transformation programme: Enterprise Foundations?
Are you able to liaise closely with the Business Integrator (BI) on change readiness and change planning, representing the voice of BHF, and ensuring that change, engagement, communications and training activities are designed appropriately, properly resourced and evolve the organisational culture?
If so, we'd love you to join our Talent & Organisational Development team as our Head of Organisational Change for Enterprise Foundation.
About the role
In this role you’ll have responsibility for the end-to-end change life cycle, leading the people side of change connected to Enterprise Foundations, including changes to ways of working and cultural change.
You’ll work with stakeholders to solve complex challenges, guiding and influencing them through critical transformation. You’ll also provide change leadership that enables these stakeholders to achieve their transformation goals and better deliver their strategic objectives.
Leading on organisational design and operating model change connected to Enterprise Foundations, you’ll ensure that it is resourced appropriately and linking it to other organisational design work across BHF.
You’ll also liaise with Transformation Directors, our Head of Organisational Change, Head of Internal Communications, People Business Partners and the team to support our People Experience, Technology strategy and the delivery of BHF’s strategy to 2030 – a key aspect of which is delivering technology transformation through the Enterprise Foundations programme.
Working arrangements
Please note this is a 9-12 month fixed term contract covering family leave.
This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
About you
You’ll have previous experience influencing stakeholders and gaining buy-in to change, communication and engagement activities. You’ll also be able to create and implement change plans that are tailored to the needs of Enterprise Foundations, enabling the successful transition to new ways of working.
With a Post Graduate qualification in organisational change/business change/behaviour, or equivalent experience, you’ll have previous knowledge and application of change models and organisational design principles, being able to identify the cultural shift needed to achieve strategic technology transformation, translating that into interventions to deliver and embed behaviour and culture change.
Able to work with senior leaders you’ll be able to develop strong working relationships with key stakeholders which support behavioural change to enable successful technology transformation is essential.
You'll have a passion for solving complex business challenges, and will have strong problem-solving skills being able to exercise mature judgement, flexing plans where necessary to achieve impact.
To be successful in this role, you’ll also have:
- Project management experience
- Previous experience of developing and implementing organisational design programmes
- Experience of supporting culture change programmes that adopt new ways of working.
Belonging at BHF
By embracing diversity and fostering an inclusive environment, we strengthen our ability to achieve our mission of saving and improving lives, ensuring our work reflects and serves the needs of every community across the UK.
To hear from our people, check out Belonging at BHF.
Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world where everyone has a healthier heart for longer.
Benefits and development
At BHF, we offer a comprehensive range of benefits designed to support our colleagues’ wellbeing and professional growth
To find out more about our benefits you can check out our Benefits and Development pages.
Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.
Interview process
We aim to run a single stage, in‑person interview, which will include a presentation element, at our London offices. However, depending on application numbers, the process may include an initial Teams interview followed by this final in‑person stage interview.
How to apply
It’s quick and easy to apply for a role at BHF. Just click through to our careers site. All you’ll need is an up-to-date CV and a supporting statement, outlining your interest in the role.
Our recruitment processes are fair, accessible, and inclusive. BHF use anonymous CV software as part of the application journey.
Should you need any adjustments to the recruitment process, at either application or interview, please contact us.
Our vision is a world free from the fear of heart and circulatory diseases.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB DESCRIBTION
Job title: Executive Assistant to the CEO
Contract: Part time, 3 days. Flexibility regarding working pattern: hours could be worked across 3 or 4 days in the week. Permanent contract.
Salary: £17, 398 pro rata (£29,000 full time equivalent)
Manager: Gestalt Centre CEO
Location: Hybrid working. In-person at London Kings Cross and remotely.
ABOUT US: THE GESTALT CENTRE
We are the Gestalt Centre, an established therapy not-for-profit organisation, supporting the mental and psychological well-being of individuals, groups, and organisations. We are a dynamic charity that runs, accommodates, and supports a number of counselling, psychotherapy, personal and professional development courses, and a range of therapeutic practices that enhance mental and psychological wellbeing.
As Gestalt Centre, our relationship with people who work for the centre starts from a place of trust. We see our structure as an organisational shape that we use to organise ourselves. What matters for us is how we all work together. We prioritise collaboration and ‘horizontal’ consultative decision making with individual and collective responsibility and accountability.
OUR VISION is a world were meaningful and fulfilling relationships lead to wellbeing and positive change in people’s lives.
OUR PURPOSE is to promote the mental and psychological well-being of individuals, groups and organisations through Gestalt education, training and practice.
Gestalt is a life-changing approach to life, counselling, and psychotherapy. It enables people to develop meaningful relationships, navigate change and lead fulfilling lives by creatively utilising their own resources, skills and strengths.
OUR VALUES IN PRACTICE
Diversity, equality, inclusion and anti-discrimination: We value equity and inclusion and welcome diversity and difference in backgrounds, identities, cultures, and voices. We also commit to anti-discriminatory action and encourage personal and collective awareness, reflection, and learning. It is integral to who we are and how we work and study together.
Kindness and respect for each other and the space we cohabit. Our relationship with people who work, learn and access therapy at the centre starts from a place of respect and kindness. This way we create a space where we can show up, work, and learn authentically and meaningfully. Feel seen, heard, and included.
Collaboration and mutuality: We work and study together, collaboratively and with respect and appreciation for each other. Every person matters and so does the collective.
Community, awareness, and personal responsibility: We are a community of staff, students, practitioners, and clients; working, studying, and accessing therapy at the centre. Individually and collectively, we are responsible for our presence and behaviour. Also responsible for our community and the space we inhabit.
ABOUT THE JOB
Job Purpose
We are looking for an exemplary people-oriented administrator to provide administrative support to the Gestalt Centre CEO and the workstreams she manages. An important role in the organisation, working with senior leadership and across teams, in a welcoming and supportive environment with opportunities to learn and grow on the job.
Areas of work and responsibility
- Administrative Support to the Gestalt Centre CEO
- Coordinate and support projects and workstreams the CEO leads on: Operations, Communications and Marketing, Short Courses and Post Graduate Qualifications, HR, Finance, Policies, Fundraising and Health & Safety.
- Liaise with the CEO and the leadership team to update the organisational plan and workstream plans, also keep track of relevant priority actions and progress.
- Provide administrative support for governance processes such as the Annual Financial Audit, Trustee Board meetings, the Charity Commission and Companies House submissions.
- Provide administrative support to the organising and running fundraising activities and events.
- Administrative support and coordination for the annual planning of Short Courses and Post Graduate Qualifications programmes.
- Organise, provide administrative support, and attend as appropriate, weekly operational meetings, monthly Executive meetings, and other project meetings, led by the CEO. Prepare meetings set up, information and any required papers in advance. Organise dates, taking and sending out minutes and coordinate follow-up actions ensuring progress and completion.
- Liaise with the CEO to prepare, format, edit and update reports and policies for internal and external audiences to a high standard.
- Provide a professional first point of contact for the CEO and as required liaise with her and the leadership team in order to respond to emails or phone calls and organise follow up meetings.
- Office team support such as reception/admin cover or support with events, as and when occasionally required.
- Carry out responsibilities with due regard to the Gestalt Centre values, policies and procedures.
Please note that this is not an exhaustive list of responsibilities.
PERSON SPECIFICATION
Key Competencies and Qualities
- Educated to degree level or equivalent with good English and Maths.
- Experience working with and assisting senior leadership professionals.
- Excellent organisation and planning skills and experience, including balancing competing demands and prioritising effectively, forward planning and working to tight deadlines.
- Excellent coordination skills and good experience of coordinating projects, workstreams or activities.
- Excellent communication skills, including conveying information clearly and adjusting approach, manner, and language to suit varying situations.
- Excellent interpersonal skills (‘people person’) such as developing good working relationships with colleagues, working collaboratively and initiating relevant discussions to progress with work tasks.
- Experience and able to work well with senior professionals and in a positive professional matter.
- Able to work in a confident, calm, diplomatic and confidential way in a senior role and a therapy setting. Reliable and mature with a sense of personal responsibility for the role and the work involved.
- Flexibility and proactive problem-solving, always working with kindness and respect.
- Excellent attention to detail and confident with numbers.
- Good working knowledge and experience of databases and online administration systems, including information and files management.
- Able to plan and organise own work effectively and able to work well in a dynamic busy setting.
- Able to work collaboratively and independently on own initiative.
- Experience working effectively and appropriately with confidentiality and data protection in mind and in line with organisational policies and practice.
- Good working knowledge of MS Office applications such as MS Word, Excel and PowerPoint, email, and the internet.
- Commitment to Equal Opportunities and Equality, Diversity and Inclusion.
- Preferably experience working within an educational, training or therapy setting (desirable).
To apply please forward to Archie Rotap, your CV and a supporting statement of no more than 2 pages, outlining how you meet the job requirements and the value you’ll bring to it. Archie's email can be found in the job description document attached.
OUR VISION is a world were meaningful and fulfilling relationships lead to wellbeing and positive change in people’s lives.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Purpose of the Job
Hammersmith and Fulham, Ealing and Hounslow (HFEH) Mind have an exciting opportunity to be part of our long-standing MHST. As one of a few Third Sector providers of MHSTs, we are looking for someone who is adaptable, compassionate and dedicated, especially in supporting children and young people who face inequity.
To be eligible for this role, you must have a registered core profession in a relevant field (e.g. Psychology, Mental Health Nursing, Social worker, Therapist and must be registered with UK relevant professional body). You will have successfully completed the PG Certificate in Supervision for Children and Young People’s Mental Health or must be willing to complete this course as part of your employment with us, should the opportunity arise (with our support).
Working closely with schools in the borough of Hammersmith and Fulham, you will supervise and support a diverse staff team to deliver a large NHS contract. Your role will be to provide supervision and line management to staff, as well as delivering CBT based group and 1:1 interventions in schools.
Key Responsibilities
Supervisory, clinical and line management
· Supervise and line manage a team of mental health professionals and/or trainees based in schools.
· Work closely with the MHST Service Manager and Clinical Lead to ensure that the provision is high quality, clinically safe and reflects best practice.
· Ensure that the KPIs and objectives of the MHST, and individual objectives, are met by you and your team.
· Provide high-quality case-management support to your team
· Audit cases for quality and safeguarding purposes.
· Be the Duty Manager on a shared rota basis (up to 2 days per week).
· Assess and monitor risk and draw up appropriate risk management plans. Develop your team to understand and manage appropriate levels of risk.
· Participate and deliver group clinical supervision and reflective practice sessions and provide training to the team.
· Supporting building on the existing programme and expanding the service into new schools using learning so far.
· Provide support for SMHPs and others in using CYP-MH compliant routine outcome measures.
· Use IAPTUS and HR based databases for effective case recording and management recording (e.g. 1:1s, probation reviews, annual appraisals).
· Understand and advise on safeguarding/clinical risk issues that may arise, following both organisational and school policies and procedures.
· Support staff to deliver tailored, appropriate services to a diverse range of children and families.
· Oversee the development of new resources (e.g.) to support young people who have disengaged from school or have additional needs.
· Participate in your own clinical supervision and line management, keep up to date with relevant policies and procedures and attend relevant training and CPD opportunities.
· Meet the requirements of your own professional body.
Delivery to School-aged Children and Young People and families
· Develop and deliver high quality interventions with children and young people that reflect the population of Hammersmith and Fulham, and adapt to meet individual needs.
· Support children and young people experiencing mild to moderate mental health difficulties and their families in the self-management of presenting difficulties.
· Work in partnership with families to provide culturally appropriate psychological interventions.
· Hold a caseload, including more complex cases. Make referrals to appropriate agencies (e.g. CAMHS).
· Develop and help deliver workshops, groups and individual interventions for children and young people in schools, utilising CBT principles.
· Work with the Whole School Approach Lead and Clinical Lead to identify training and support needs for school staff and/or parents.
Person specification
Qualifications (Essential)
· Appropriately qualified and registered professional e.g. EMHP, clinical or educational psychologist, systemic family therapist, psychotherapist, CBT therapist, Mental Health Nurse or social worker with CYP MH experience.
· Evidence of continuing professional development as required by the BABCP/HCPC/UKCP/NMC/BACP/BPS/Social Work England.
· Registration with BPS or BABCP or equivalent.
Qualifications (desired)
· PG Certificate in Supervision for Children and Young People’s Services or willingness to work towards it if a suitable training opportunity arises.
· CBT/CYP IAPT qualification or similar
Experience
· A minimum of three years’ experience as a Child and Young Person’s Mental Health professional
· At least one year’s experience of supervising and case-managing practitioners
· Some line management experience
· Experience of delivering evidenced-based 1:1 and group CBT interventions for mild to moderate mental health issues (e.g. low mood and anxiety) to children
· A range of therapeutic skills and experience
· Experience of providing specialist assessments and evidence-based interventions with individuals and groups presenting with a range of needs.
Knowledge/Skills
· Knowledge and understanding of the theory and practice of specialised therapies for children and young people, and ability to apply this within a school setting
· Ability to line manage and supervise staff delivering mental health support within schools
· Advanced theoretical knowledge of psychosocial theories of mental health and the evidence base for delivery.
· An understanding of the complex factors that influence work at all levels within an education setting or relevant wider systems
· Advanced knowledge of mental health assessments and ability to apply them meeting the needs of a diverse population.
· Knowledge of legislation in relation to the client group, of child and adult safeguarding, and equalities/diversity and inclusion.
· An ability to deliver culturally appropriate psychological interventions, and an ability to adapt delivery to meet the needs of the school communities we work in.
· Ability to select and administer a broad range of assessment tools, resources and frameworks to deliver high quality interventions and evaluate outcomes and progress of children and families.
· Excellent communication skills which enable you to be an effective supervisor and line manager, as well as supporting children, school staff and families.
· Well-developed IT skills and experience working with clinical databases such as IAPTUS.
· Ability to work effectively within a multi-disciplinary team, balancing the needs of the schools and HFEH Mind.
· Ability to manage emotionally stressful situations and clinical risk, support staff in this, and to respond to the requirements of being duty manager.
Skills, Attributes & Qualities
· A passion for supervising, supporting and developing staff.
· A commitment to improving the lives of young people living in our boroughs through high-quality mental health support.
· Skilled in working closely with colleagues (e.g. Service Manager; Clinical Lead) and clearly sharing roles and responsibilities.
· Ability to form and maintain relationships (e.g. with schools, commissioners), and communicate effectively with all stakeholders and young people.
· Ability to manage own workload, work to deadlines and prioritise effectively, and bring out these qualities in your team.
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.
Post is subject to an enhanced DBS check
To apply please submit your CV and a Personal Statement demonstrating how you meet the person specification.
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Spear Norwich
Spear Norwich is a partnership between Spear and East Church Norwich!
East Church Norwich
Their vision is to play their part in sharing and reaching the East of England with the good news of Jesus. They are a large and growing church, one church, yet formed of multiple parishes across the city of Norwich. They are a family, journeying through life together, seeking to love God, to love each other, and to love those around us, as we gather and scatter. They gather on Sundays, as groups, communities, teams, and as family to worship, pray, and to open God's word, and to be filled over and over again with the Holy Spirit. They gather to connect with one another, to have fun, and to encourage each other along the way. They then scatter, to play their part in the mission that God calls us to, empowered by his Spirit to live everyday, supernatural lives for him.
Spear is at the very forefront of their mission to bring life through Jesus to all. They believe that every person, whether young or old, has a unique call on their life, and they want to see each person find the purpose for which they have been created. Find out more on their website.
You would be employed by East Church with Spear Norwich as a key missional activity. Prayer and worship are embedded into daily working practices, so there is an Occupational Requirement for applicants to be practicing Christians. You are welcome to reach out to the Spear recruitment team to discuss further before applying, although Spear will also provide an informal conversation to discuss East Church's theology early on in the application process.
Key Information:
- Salary: from £22,400 - £25,600 FTE
- Part-time, 3 days a week – Tuesday to Thursday
- 25 days annual leave pro rata, including bank holidays
- A DBS check will be requested in the event of a job offer
- The Spear Programme offers a rewarding opportunity to work with young people, but it requires a dedicated commitment. Due to the term-based nature of the programme (i.e. two consecutive 6-week programmes in autumn, spring and summer), we expect annual leave to be taken between, rather than during terms
Recruitment Process
Application Deadline: Monday 13th April, 5pm
Informal Call
Short Administration Task
Assessment and Interview Day: Friday 20th April
For more information please read through our Job Specification and Work with us pack.
If you require any reasonable adjustments as part of the recruitment process please let us know.
Person Specification
- An active Christian, dedicated to representing the values and ethos of Spear and East Church.
- A commitment to grow and learn spiritually and as a Christian leader, and a desire to learn and understand coaching techniques.
- Passion for social justice, especially supporting young people in employment or education
- Confident communication and interpersonal skills, both over telephone and face to face, particularly in group facilitation.
- An ambitious and self-motivated individual with the ability to prioritise workload, exercise initiative and work well under pressure.
- High emotional intelligence, a sense of humour and fun!
Spear is a dynamic, growing youth employment charity that coaches young people to overcome barriers and thrive in work and life.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Kinship
We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.
Together, let’s commit to change for kinship families.
About the role
You’ll be the main contact for the national training team providing support directly to kinship carers, training facilitators and others relating to the access and delivery of training events and workshops.
You’ll provide professional and effective administrative and technical support to training operations, including co-ordinating logistics, publishing event details, administrating the back-end data, supplier communication, financial administration and attending in person and online events to ensure smooth delivery.
Key responsibilities:
Training event coordination
- Provide administrative support, including supplier communication, coordinating logistics and delivery of all relevant general and financial administration tasks
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Communicate effectively with all stakeholders to coordinate and confirm event logistics for in-person and online events.
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Identify and secure appropriate organisations to exhibit as part of Roadshow marketplace events, providing in event hosting of these organisations.
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Source and secure venues and catering that meet event requirements for all in-person training events.
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Provide administrative, practical and technical support at training events both online and in-person.
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Act as central point for Zoom set-up, licenses and queries for team, kinship carers and external partners.
Systems and processes coordination
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Monitor planned expenditure to ensure it is in line with event budgets.
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Ensure invoicing and payments are accurate and processed to time.
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Support the monitoring and reporting on training activity via our Salesforce database, including providing data reports as required.
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Support the production, update, distribution and quality assurance of workshop materials and ensure all collateral is on brand, signed off as required.
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Develop and maintain an asset register of all training materials and equipment, ensuring availability when and where it is needed.
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Act as website champion for the team, managing and uploading all training content (workshop and events) and ensuring online training information is kept up to date.
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Provide support to the training team as required including to assist service improvements and supporting manualisation and documentation of all processes
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Set up and implement effective tools and documentation to support all operational needs of the training service.
What we offer you:
- Flexible working - we understand how important it is to balance family and work life.
- 30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown)
- Employee Assistance Programme (24/7 confidential advice line and counselling)
- Charity Worker Discounts.
How to apply:
Please apply for the role of Training and Events Officer by sending a CV and answering the questions below via Charity Job. The deadline is 12pm on Monday 30 March 2026. Any applications arriving after the closing date will not be considered for shortlisting unless there are exceptional reasons. Please ensure you have read the application timelines.
- Why do you want to work with Kinship, and how do your values and experience align with our mission to support kinship carers and families?
- Describe a recent event or training session you coordinated. Include how you managed logistics, communicated with stakeholders, and handled any challenges.
- Provide an example of how you have used administrative systems or platforms (e.g., Salesforce, databases, online tools) to track activity, manage resources, or produce reports accurately.
- Give an example of how you have supported a team to deliver a project or service, highlighting communication, process management, or assistance to colleagues.
- Describe a situation where you identified a potential delivery problem and took proactive steps to resolve it. What was the outcome?
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
• Please tailor your CV to highlight how your experience aligns with the essential requirements for this role.
• Make sure you’ve read the job description and the essential requirements – make sure your application reflects those points in the requirements very clearly.
• Tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values above.
• Keep your response clear - use bullet points and short paragraphs if that helps. It will help the recruitment team to focus on your knowledge, skills and experience.
• Please do not use AI tools like ChatGPT to produce your answers. We use software to check, and your application will be rejected if you do.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.



The client requests no contact from agencies or media sales.
Seeking a purposeful career change? Start on your transformative journey with the On Purpose Associate Programme, offering a unique opportunity for mid-career professionals to transition into impactful work. This paid, year-long leadership programme is designed for those ready to develop the skills, knowledge, mindset, and connections to create a regenerative, equitable and just future.
Key info:
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Based in London, UK
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Full-time (4.5 days at placement & 1 half day training weekly)
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£27,010 per annum salary
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Programme dates: October 2026 - September 2027 (50 weeks)
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Apply by Monday 18th May, 9:00 am (BST).
About On Purpose:
On Purpose is tackling the greatest challenge of our time: transforming our economy from profit to purpose. Our leadership programmes develop people who will play their part in this transformation.
Together, we learn to see a different future and take action towards realising it in the organisations we work in. Our programmes seed a vibrant community who care, inspire, challenge and support one another as we make this transformation a reality.
Programme structure:
Two 6 month placements
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Through work placements with organisations driving impactful change, you'll gain hands-on experience tackling pressing social and environmental issues 4.5 days of the week. Some of our current partners include Better Society Capital, Great Yellow, BAFTA and VISA.
Weekly expert-led learning
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Our intensive Learning & Development programme involves half a day, weekly in-person sessions led by experts from across sectors. The blend of professional training and academic rigour equips you with the skills, knowledge and mindset to lead organisational and systemic change.
1:1 mentoring & coaching
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Receive support through fortnightly mentoring sessions and quarterly executive coaching, fostering both your personal and professional growth.
Join a supportive, impactful community
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You’ll be part of a tight-knit cohort of ~20 Associates, participating in training sessions every Friday afternoon together. You’ll also join the wider On Purpose community with now 1000+ alumni, connecting with a global, influential network of impact-driven professionals offering life-long inspiration, collaboration and opportunities.
Benefits:
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Earn a £27.01 k salary - On Purpose stands out by offering a paid learning and training opportunity, saving you significant costs compared to paying for other leadership programmes or MBAs.
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Develop your ability to make an impact - Equip yourself with the skills and insights needed to drive meaningful change. Our alumni are leading transformative change worldwide in all parts of the system, with 92% currently working in the impact sector.
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Unlock purpose-driven career opportunities - Our Associates have moved into a range of impact roles, ranging from CEOs of social enterprises to leadership positions within traditional companies driving change from within. We have a former music label business owner now the CEO of Hubbub, a former Consultant now Director of Impact at B Lab UK and a former civil servant now Climate Lead at Ellen MacArthur Foundation.
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Standard UK holiday allowance
- A 3-day residential (expenses paid)
Who we’re looking for:
This programme is ideal for you if:
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You’re at a stage in your career where you’ve built solid professional experience and want to use your professional skills to create change in organisations, systems and beyond;
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you’re not currently in a career that aligns with your beliefs, but looking to transition into one;
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or you’re already in the impact sector and want to deepen your understanding of how systems and organisations work, develop the skills to lead transformational change, clarify your purpose and vision, and join a cohort and wider network of peers committed to putting purpose before profit.
Specific sector or industry experience is not important. We’re looking for talented people from diverse industries who have a determination to bring their skills and experience to purpose-driven projects and to driving systemic change. We seek ambitious individuals with:
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A minimum of three years full-time professional experience
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The right to work in the UK for the full duration of the programme
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Fluency in English
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Office environment experience
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Skills including project management, stakeholder engagement, adaptability, interpersonal communication, problem-solving, quantitative analysis and strategic thinking.
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Excitement and commitment towards building a career that helps transform our economy from profit to purpose.
Diversity and Inclusion:
We welcome applications from people with diverse backgrounds and experiences and those who are often under-represented in the impact sector, including but not limited to individuals with disabilities and those from diverse ethnic, gender identities, sexualities, religions, and socio-economic backgrounds.
How to apply:
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Register your interest via our website to receive a link to your online application form.
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Closing date for applications: Monday 18th May, 9:00 am (BST).
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Interviews will be held in mid-late June.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Help shape the future of co‑production in Wales. Join us in turning local learning into national change.
We’re looking for a Programme Coordinator to support our structured strategic involvement support with public services, produce high‑quality case studies and learning outputs, and help us influence national conversations on co‑production. This role sits at the heart of our evolving programme, connecting local insights to the wider policy landscape and supporting better co-production and involvement practice across Wales.
You will help gather and communicate learning from our local work with Public Services Boards (PSBs) and other partners, contributing to a clear, national picture of how co‑production is working in practice. You will work closely with the Programme Manager, associate consultants and local contacts to support project delivery, events, and sharing learning outputs.
Contract type: Fixed term (until 31 August 2027)
Hours: 30 hours per week, flexible working patterns
Salary: £30,000 per annum pro rata (£24,324 per annum actual), plus work from home allowance of £26 per month
Annual Leave: 25 days per annum pro rata (20 days actual), plus 8 statutory Bank Holidays and a 2-week office closure at Christmas
Location: Remote, with travel for meetings across Wales (Wales-based applicant preferred)
Brief person specification
Knowledge and experience
Experience of coordinating projects or programmes involving multiple partners.
Experience of writing clear and engaging content (e.g. blogs, case studies, articles, reports).
Experience of organising online and/or in‑person events.
Experience using digital tools for communication, coordination and collaboration (e.g. Google Suite, WordPress, social media, CRM/contact lists).
Skills and attributes
Strong written and oral communication skills in English.
Strong organisational skills, including the ability to prioritise effectively and manage several concurrent tasks.
Able to interpret information, identify learning and present it clearly.
Ability to build and maintain trusting, professional relationships with a wide range of partners.
Attention to detail in written materials, data handling and resource preparation.
General
Commitment to co‑production, involvement and social justice.
Comfortable working independently, drawing on your own initiative.
Curiosity, empathy and a willingness to learn from others.
Able to work well as part of a team and to work on a range of collaborative projects to advance the work of the network.
Recruitment pack, including full role description and person specification, is available when clicking "Apply Now" below.
As part of your cover letter, please submit a statement addressing the full criteria as listed in the recruitment pack.
For a fairer and more sustainable Wales where everyone has a voice that is heard.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Our Team: Make a Difference in Education!
Are you passionate about transforming the lives of vulnerable young people? We're an innovative education charity and creative school dedicated to supporting London’s most at-risk young people. Through our holistic approach, we empower students to thrive academically, socially, physically, and emotionally in a nurturing community.
At TCW, we pride ourselves on being a sector-leading alternative school, rated Outstanding by Ofsted in every category: Quality of Education, Leadership and Management, Behaviour and Attitudes, Personal Development and Sixth Form. Since 1999, we’ve been refining a unique, creative approach to education that celebrates individuality and helps every student thrive. As Ofsted (2025) wrote:
“The Complete Works transforms pupils’ lives for the better.”
Our Approach: We offer a unique blend of personalised group and one-to-one lessons, combined with creative projects and comprehensive wellbeing support. Over the past 25 years, our team has helped thousands of young people regain their confidence, earn valuable qualifications, and grow into successful, happy adults.
The Role: We are seeking passionate and creative people to teach one-to-one lessons with young people across London, working both in students’ homes and other public spaces. You do not need to be a qualified teacher, we will provide your training. Our students have high needs including SEN, medical needs, and SEMH, making mainstream school unsuitable. The work is varied, challenging, and immensely rewarding. You’ll be backed by a dedicated office education team, including a QTS teacher who will mentor you, as well as specialists in safeguarding, wellbeing, and interventions. Your mission: to inspire your students to learn creatively, grow in confidence, and achieve academically.
What We Offer:
- Competitive pay rates with regular progression
- A culture of promotion from within (our senior leadership team all started in entry level positions)
- Ongoing professional development, tailored to your ambitions and interests
- Regular socials and staff clubs, a supportive and friendly culture
- Competitive Pension scheme
- Mental Health and Wellbeing Facilities and Support from our in house Wellbeing Team
- Access to hundreds of company discounts, including gym membership, cinema tickets and fashion.
- Excellent work life balance - school holidays.
- The chance to positively influence the lives of vulnerable children
- Flexibility to develop your role based on your strengths and interests.
Requirements:
- Legal right to work in the UK.
- Enhanced DBS Certificate and Overseas Police Clearances (if applicable).
- Two professional reference checks.
- Experience working with young people, ideally with SEN or SEMH.
- Willingness to teach English, Maths and Science up to KS3 or KS4 level, with support.
- GCSE in Maths/English/Science at C or above.
Pay:
- Starting rate: £51.75 per 3-hour session + £6.25holiday pay.
- After a 5-week induction: £59.13 per session + £7.14 holiday pay.
Training:
- Induction Day: One full day (9:00 am – 3:45 pm).
- Induction Training Sessions: Five Tuesday afternoons (4:30 – 6:00 pm).
- Ongoing Professional Development: Weekly sessions on Thursday afternoons (4:30 – 6:00 pm).
- Training is paid at £13.15 + £1.59 per hour, allowing you to learn and teach simultaneously.
Ready to make a real impact? Apply now and be part of a team that's changing lives through education!
TCW Values:
We believe our students deserve a broad range of role models, reflecting the diversity of our society. Therefore we welcome applications from those of all backgrounds, ethnicities, gender identities, sexual orientations and those with disabilities or neurodivergent conditions.
The Complete Works school is committed to safeguarding and promoting the welfare of children.
This role is exempt from the Rehabilitation of Offenders Act 2020. Any job offer will be conditional on the satisfactory completion of pre-employment checks, including an enhanced Disclosure and Barring Service check and barred list check.
Please note that we are unable to offer visa sponsorship for this role. Applicants must have the right to work in the UK.
The client requests no contact from agencies or media sales.
The role
As a Trainer at Cruse Bereavement Support, you will play a key role in delivering and developing training for external organisations. You will equip employees, volunteers, and other stakeholders with the knowledge and skills to support bereaved individuals, including clients, employees, or community members.
You will deliver both scheduled and bespoke training sessions, adapting content to meet the needs of diverse audiences while maintaining alignment with Cruse’s values, safeguarding standards, and equality, diversity, and inclusion principles. The role includes supporting the development of new training content, digitisation of learning materials, and contributing to quality assurance processes including trainer observations and feedback review.
We are looking for a collaborative, self-motivated professional with experience in training or coaching adults, strong communication skills, and the ability to manage a varied workload while promoting a positive learning environment. A passion for bereavement support and commitment to enabling others to provide compassionate care is essential.
How to apply
Your application must consist of a CV and supporting statement, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages.
Please note that your application may not be reviewed if we do not receive a CV and supporting statement.
The closing date for applications is 19th March 2026 with interviews taking place week commencing 30th March 2026.
Please be advised that if you do not hear from us by 27th March 2026 unfortunately on this occasion you have not been shortlisted.
Cruse welcomes and encourages applications from all protected groups as defined by the Equality Act 2010. Appointment will be made on merit.
Criminal Record Checks
All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online:
· Applicants in England and Wales: DBS Code of Practice
· Applicants in Northern Ireland: AccessNI Code of Practice
Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.
We comply with all relevant data protection legislation and process your data fairly.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Working as part of the Sales and Marketing team, you will help plan, deliver and evaluate campaigns that promote nasen membership, nasen Academy and the organisation’s wider programmes and events.
Digital Marketing & Communications Executive
Salary: £29,831.56 per annum
Hours: Full time (Part time will be considered)
Location: Hybrid working arrangement - home working & Tamworth Office (2 days per week)
Contract Type: Permanent
Are you a creative and organised digital marketing professional with a passion for engaging audiences and making a real difference? Do you thrive in a fast-paced, collaborative environment and enjoy using digital channels to connect people with meaningful opportunities? If so, we’d love to hear from you.
nasen is looking for a proactive and enthusiastic Digital Marketing & Communications Executive to join our Sales and Marketing team. In this role, you will help deliver targeted digital campaigns that grow nasen membership, promote nasen Academy and support the organisation’s wider programmes and events. You will play a key role in planning and delivering email campaigns, social media activity, website updates and digital content that strengthens engagement across the SEND sector.
Your work will be instrumental in expanding nasen’s digital reach, increasing engagement with our services and supporting the continued growth of our membership and professional learning offer.
This is a full time role, the successful candidate will work within our hybrid working policy, with a blend of home working and office time in Tamworth.
About You
nasen is the National Association for Special Educational Needs – a charitable organisation that exists to support and champion those working with, and for, children and young people with SEND and learning differences.
We seek to ensure that all education practitioners across early years, schools, post-16 and wider settings are equipped to understand, identify and support those with SEND and learning differences, and provide Continuing Professional Development (CPD), resources, advice, information and much more to enable all staff to meet the needs of all their learners.
nasen brings organisations together, whether locally or nationally, to share practice, shape solutions. Our priorities are those that matter to the education and SEND sector, drawing on our direct engagement with practitioners, school leaders, SENCOs, local authorities and hearing from the lived experience of children and young people.
About the role
In this role, you will support the delivery of nasen’s digital marketing and communications activity across a range of channels and platforms. Working as part of the Sales and Marketing team, you will help plan, deliver and evaluate campaigns that promote nasen membership, nasen Academy and the organisation’s wider programmes and events.
You will contribute to email marketing, social media activity, website content and digital campaigns, ensuring communications are engaging, accessible and aligned with nasen’s brand and strategic priorities. The role also involves working collaboratively with colleagues across the organisation to ensure marketing activity supports audience engagement, membership growth and the continued development of nasen’s services.
Employee Benefits
- 30 days annual leave per year, pro-rata for part-time
- Christmas Closure - additional to annual leave allowance
- Hybrid working (policy available on request)
- 8% employer contribution pension.
- Flexible start and finish time, Friday early closure
- Employee Assistance Scheme
- Life Insurance Policy x3 of your salary
- Cycle to Work Scheme available
Closing Date: 14th April 2026
We will be reviewing applications as they come in. We reserve the right to close recruitment earlier than this date if we receive sufficient quality applicants.
Interviews are expected to take place the week beginning 5th May.
Please note that applicants must have the legal right to work in the UK.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Equality, Diversity and Inclusion
We aim to be an inclusive employer – let us know if you have any access requirements for the recruitment process. We are happy to offer interviews online or in person. The interview process will include a conversation with prepared questions.
No agencies please.
People Administrator
Salary: Band 3 £27,152.71 - £30,443.60 per annum inclusive
Contract type: Permanent, full-time
Hours of work: 37.5 hours per week (Hybrid – up to 1 day from home)
About the job role
An exciting opportunity has arisen for the position of People Administrator at St Joseph’s Hospice. This is a vital role in supporting the employee experience and helping deliver on our mission of continuous improvement, innovation, and compassionate care.
You will be responsible for a wide range of administrative duties across recruitment, onboarding, HR systems, records management, and general support. This is a varied role suited to someone highly organised, with a keen eye for detail, and a genuine commitment to providing excellent internal service to our teams.
Contract type: Permanent, full-time, 37.5 hours per week (Hybrid – up to 1 day from home).
About you
You’ll bring solid admin experience from a busy environment, with a professional, organised approach and great attention to detail. You’re someone who can manage multiple tasks, communicate clearly, and enjoys using and learning new systems and ways of working.
- You’re approachable, proactive, and always willing to help.
- You handle sensitive information with care and discretion.
- You’re confident using Microsoft Office and enthusiastic to learn new systems.
- You’re happy to support a range of admin tasks across recruitment, onboarding, and employee records, helping the team stay organised and responsive.
Where you’ll work
St Joseph’s Hospice was founded in 1905 by the Religious Sisters of Charity and built on a rich Catholic heritage. Today, we are an Investors in Diversity-awarded charity, providing expert, compassionate care to people of all backgrounds, cultures, and beliefs across East and North London.
Our specialist palliative care services — delivered at home, in our in-patient unit, and through out-patient clinics — are grounded in respect for human dignity and guided by compassion, justice, and a deep commitment to quality. Our values guide us in everything that we do. We work to ensure that everyone receives the support they need, with kindness, understanding, and respect by delivering individualised, responsive and holistic support to patients and their families.
Why work for us?
- 27 days holiday plus public holidays, increasing up to 33 days with service
- Subsidised café and early access to retail sale events
- Season ticket/Welfare loans
- Continuation of the NHS Pension Scheme or an excellent salary-exchange pension scheme.
- Santander cycles discount and cycle to work scheme
- Health Cash Plan and access to the EAP services
Join St Joseph’s team and find out more!
For further information, please see the attached Recruitment Pack.
To apply, please visit our recruitment page via the apply button.
Closing date: 6 April 2026.
Interviews: 15 April 2026.
Please provide a supporting statement that sets out why you think this role is right for you and how you meet the knowledge and experience criteria in the person specification. Please note that it is essential that you provide this statement as it will be used as a basis for shortlisting.
THE ALAN TURING INSTITUTE
Named in honour of Alan Turing, the Institute is a place for inspiring, exciting work and we need passionate, sharp, and innovative people who want to use their skills to contribute to our mission to make great leaps in data science and AI research to change the world for the better. Please find more information about us on our website.
BACKGROUND
The Alan Turing Institute launched its first Equality, Diversity and Inclusion (EDI) Strategy in September 2021. This strategy provides a framework and action plan to direct the Turing’s work in the area of EDI and follows on the progress made by our EDI Working Groups.
We are seeking a Widening Access and Outreach Manager. The role holder will join the Culture and Learning Team within the People Directorate and will report into the EDI Strategic Lead. The role will involve working closely with our Defence and Security programme and partners.
CANDIDATE PROFILE
The Widening Access and Outreach Manager will be responsible for managing and delivering a widening participation careers project within defence and security. The project targets activities for children, young people and undergraduates including summer schools, internships and school and university presentations. The project aims to increase awareness, understanding and connection to defence and security data science careers from groups previously underrepresented in these roles. The project will involve working closely with the Turing’s Defence and Security Partners and other organisations to deliver a range of activities aimed at increasing the diversity of those taking up data science careers in the defence and security field. This role will have line management responsibilities as well as supervise the facilitators working on the project.
DUTIES AND AREAS OF RESPONSIBILITY
- Manage the delivery of the Defence and Security Data Science Careers projects. This includes summer schools and career talks in locations across the UK and an undergraduate careers programme.
- Prioritizing safeguarding and health and safety at all stages of development and delivery.
- Scope and shape additional opportunities for engagement aligning work strategically to the goals of The Institute.
- Manage multiple stakeholders, including the Turing’s Defence and Security Partners and youth delivery partner(s) to ensure stakeholder engagement and collaboration.
- Manage recruitment, onboarding, pastoral and safeguarding support of participants. This will include under 18s and undergraduates.
- Drive curriculum development incorporating Human-Centred Design (UCD/HCD) to ensure programs are relevant, engaging, and audience appropriate.
- Lead the end-to-end curriculum design and content creation process, including quality assurance and iterative review. This involves collaboratively engaging internal peer experts (e.g., from Defence and Security) and managing project volunteers to translate complex scientific research into vibrant, age-appropriate project topics and educational materials for school-age learners.
- Lead the development and execution of an audience-informed project communications strategy. This includes direct collaboration with the Communications team to create and deploy effective advertising and engagement materials.
Due to the nature of this role, key delivery periods take place during school holidays (including the summer period). During these times, some unsocial hours may be required and annual leave may be restricted. Time off in lieu will be provided in line with company policy. The role will also require occasional travel across the UK. Further details will be discussed at interview.
PERSON SPECIFICATION
- Qualification or equivalent experience in project management and delivery
- Degree or qualification related to working with young people, e.g. PGCE, Youth Work, Social Work
- Experience of delivering complex projects with multiple stakeholders
- Experience of leading and direct delivery of programmes working with under 18s, young people and undergraduates. Such as in an educational setting or otherwise
- Comprehensive knowledge and applied experience leading statutory Safeguarding responsibilities for young people, demonstrating a thorough grasp of multi-agency procedures, relevant legislation, and practical implementation
- Strong practical project management skills, specifically in timeline development and tracking using industry-standard tools like Gantt charts
- Experience in the design and facilitation of engaging learning programs and professional development sessions specifically for under 18’s, young people and undergraduate students
- Experience in developing and facilitating high-impact training informed by data-driven skills gap analysis across multiple organizational levels.
Please see our jobs portal for a full breakdown of the Job Description.
TERMS AND CONDITIONS
This full-time post is offered on a fixed term basis until 31 March 2027. The annual salary is £54,612-£58,000 plus excellent benefits, including flexible working and family friendly policies.
Due to the nature of the role, the successful candidate will be required to hold British citizenship and be willing to undergo security/background checks in line with the Partner’s requirements.
The Alan Turing Institute is based at the British Library, in the heart of London’s Knowledge Quarter. We expect staff to come to our office at least 4 days per month. Some roles may require more days in the office; the hiring manager will be able to confirm this during the interview.
APPLICATION PROCEDURE
Please see our jobs portal for full details on how to apply and the interview process.
EQUALITY DIVERSITY AND INCLUSION
We are committed to making sure our recruitment process is accessible and inclusive.
This includes making reasonable adjustments for candidates who have a disability or long-term condition. Please visit our jobs portal and click on the job advert to find out how we can assist you.
Our purpose is to make great leaps in data science and artificial intelligence research to change the world for the better.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of Services
LinkAble Woking (Charity)
2 Board School Road, Woking, Knaphill GU21 5HE
£50,000 a year – Permanent, Full‑time
Job details
Pay: £50,000 a year
Job type: Permanent, Full‑time
Shift and schedule: Weekend availability
Location:
2 Board School Road, Woking, Knaphill GU21 5HE
Benefits
(Pulled from the full job description)
- Employee discount
- Sick pay
- Free parking
- Store discount
- Company pension
- Company events
- On‑site parking
Full job description
About LinkAble
LinkAble is a charity in Woking supporting people with a learning disability and autistic people to create the life they want to live. Our vision is a world where they and their families are empowered and supported to live life to the full.
About the Role
This is a rewarding senior leadership role at an exciting time for LinkAble.
As Head of Services, you will join the Senior Leadership Team with the Chief Executive and Head of Finance. You will provide both strategic direction and hands‑on operational leadership, role‑modelling best practice and coaching staff across all children’s, young people’s and adult services. You will ensure services are safe, high‑quality, financially sustainable and continuously improving.
We have secured a two-year extension to our Short Breaks contract and expanded our adult services premises, creating strong opportunities for growth and innovation.
While the role oversees all services, you will directly manage children’s services day to day, supported by two Team Leaders. Adult services leadership is supported by the Adult Services Development Manager.
You will be responsible for:
- Strategic and operational leadership across all services
- Direct leadership of children and young people’s services (minimum 2 years’ experience with high‑support‑needs CYP required)
- Oversight of adult services, supported by the Adult Services Development Manager
- Management oversight of 60–80 sessional staff
- Contract management and commissioner relationships, especially with Surrey County Council
- Monitoring performance, outcomes and attendance
- Ensuring Ofsted and CQC compliance and robust safeguarding
- Developing three new income‑generating services (PA service, Post‑16 service, education for children not in school)
- Partnership building, networking and statutory funding
You will play a key role in ensuring LinkAble stays sustainable, responsive and ambitious within a changing external environment.
About You
We are looking for a values‑driven senior leader with:
- Significant management experience in the disability sector (e.g., special school, charity, children’s residential care)
- A credible, respectful and motivating leadership style
- Level 5 Education or Health & Social Care qualification (or equivalent)
- Experience supporting people with learning disabilities or autism with moderate to high support needs
- Experience with non-speaking children and/or behaviour that challenges, including de-escalation techniques
- Strong safeguarding, compliance and incident‑management knowledge
- Confidence identifying growth opportunities and diversifying income
- Related sector experience (physical disabilities, ABI or complex needs) also welcomed
You will be a visible, approachable and inspiring leader, able to balance strategic thinking with hands‑on operational presence.
Working Pattern
- Mon, Wed, Thu: 10:00–18:00
- Tue, Fri: 09:00–17:00
Flexibility is required for occasional evenings, weekends, on‑call duty and to work during school holiday playschemes.
We are interviewing as applications are received.
Pay: £50,000.00 per year
Benefits:
- Company events
- Company pension
- Employee discount
- Free parking
- On‑site parking
- Sick pay
- Store discount
Application question(s):
- Do you have significant hands-on experience of supporting children with additional needs? If so, please say which organisation and role this relates to on your CV. Candidates who don't evidence this will not be shortlisted.
- Do you have experience of management in education, health or social care services?
- Do you have experience of supporting children or adults with high support needs and challenging behaviours. Please note the organisation and role this relates to on your CV. Candidates that don't evidence this will not be shortlisted for interview.
Work Location: In person
Only UK residents with the right to work in the UK should apply. The job is based in Woking, Surrey and candidates should live close by.
LinkAble supports people with a learning disability and autistic people to create the life they want to live.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Safe to Learn is looking for a creatively driven graphic designer for a fixed-term contract of initially 12 months. We are looking for someone who has a passion for communicating everything from research reports to branding and storytelling for children and their families, in all types of media, including the website.
This role would suit a graphic designer who is confident working independently, enjoys working in an often fast-based but varied, working environment, where attention to detail, flexibility and pace are essential. All while working with and being supported by a team of specialists.
If you have the necessary skills and experience and want to affect real change then join Safe to Learn.
Job description
Safe to Learn is a newly established network of teachers, parents, researchers, policymakers, young people and child safeguarding practitioners, working together to end antisemitism in UK schools. We co-produce evidence-based child safeguarding resources, tools and standards to address antisemitism and improve the school environment for all children, educators and support staff.
Safe to Learn is seeking a graphic designer to build on the work in progress by providing engaging print and web design in line with our brand guidelines for all assets, including printed and digital resources, such as emails, leaflets, web banners, landing pages and advertising banners for the website and online marketing and dissemination campaigns.
Responsibilities
1. Work collaboratively with the KCS Communications team to ensure all designed elements and communications have a consistent look and feel in line with existing style guides.
2. Work collaboratively with external partners and agencies.
3. Ensure all designed digital-based or printed communications are consistent with the brand guidelines.
4. Receive briefs from members of the KCS team and agree achievable deadlines.
5. Manage workload and prioritise briefs in line with agreed deadlines advising of any potential slippage.
6. Ensure designs meet the brief prior to handover for sign off.
7. Progress to final design following amends and final sign-off in agreed format (s) or implementation online where appropriate.
8. Provide support and cover for other design colleagues.
9. Keep up to date with new technology, software and systems.
10. Anything else that might be reasonably required.
Person Specification
Candidates with the following experience and commitment are encouraged to apply:
1. A demonstrable alignment with our mission and values.
2. A clear commitment to ending antisemitism and understanding of antisemitism, child rights, and child safeguarding and their underlying principles.
3. Demonstrable experience in graphic design, preferably in the charity sector.
4. Knowledge and proficient use of Adobe Creative Suite, especially Adobe Illustrator, Mailchimp.
5. Creative flair, demonstrable through extensive portfolio.
6. Enthusiastic, conscientious and motivated, with a high-level of attention to detail.
7. Experience of dealing with competing priorities and able to multi-task.
8. Use design skills in areas such as colour, composition, layout and typography to work on a variety of products and activities. These could include:
· websites, apps and social media channels
· advertisements
· reports and publications
· posters, flyers and banners
· exhibitions and displays
· corporate communications and campaigns in our brand identity.
9. The work demands creative flair, up-to-date knowledge of industry standards and a professional approach to time, workload and deadlines.
10. A commitment to inclusive design principles and designing for accessibility.
11. Experience of developing high-quality resources and educational materials for children and educators.
12. A positive, flexible, participatory and consultative approach.
13. Excellent written and verbal communication skills including the ability to engage audiences at all levels.
Application Instructions
To apply, please send a CV, a portfolio of your recent work and a cover letter addressing each point in the person specification.
Should you need further information please contact:us.
The client requests no contact from agencies or media sales.
Can you help us?
We are looking for a proactive, compassionate and detail‑oriented individual who can deliver an outstanding experience to our members and learners. Someone who enjoys being the first point of contact, thrives in a fast‑paced environment, and takes pride in resolving queries efficiently and professionally.
You will bring excellent communication skills, strong customer service experience and confidence in navigating digital systems, including CRM and LMS platforms. You’ll be motivated by helping others, comfortable interpreting processes and guiding people through complex journeys, and able to work both independently and collaboratively. Most importantly, you’ll demonstrate empathy, patience and a commitment to continuous improvement—ensuring that everyone who reaches out to CoSRH feels supported, informed and valued.
The role:
Enquiries
- To be the first point of contact for all enquiries into the College managed through a digital ticketing system.
- Respond to enquiries using information and knowledge from all departments of the College, which often involves the interpretation and application of rules and procedures. Use judgement to triage what action is required, where appropriate.
- Respond to all enquiries relating to qualification journeys, which includes information about the qualification/course, assistance in applying and payment, processing updates, help with learning journey on Learning Management System (LMS), the awarding and recertification of qualifications.
- Respond to all enquiries relating to membership, which includes help choosing the appropriate membership type and associated fees, renewals, upgrades, direct debits, and cancellation.
- Respond to all other enquiries, such as information on CoSRH events, and from prospective members about the work and activity of the College.
- Maintain up-to-date knowledge about the work and activities of the College to help respond to enquiries.
- Show an interest and understanding of enquirer’s needs, with a view to continually searching for ways to improve the service and their experience.
Qualification processing
- Responsible for the administration and processing of all CoSRH qualifications, recertifications and recertification audits in line with agreed procedures and service level agreements (SLAs).
- Responsible for processing reasonable adjustment and extension requests.
- Work closely with relevant teams when new training, assessments or qualifications are introduced to ensure accurate administration and processing.
- Support the administration and processing of applications from outside the UK for international qualifications
- Continuously monitor system and processes so they are fit for purpose for efficient qualification processing.
Membership
- Take an active role in membership processing, supporting the annual membership renewals campaign (November-March) and adjustments throughout the calendar year.
Operational support
- Work with the Membership and Insights Manager to help identify trends and patterns from ticket enquiries to help drive improvement.
- Work closely with the Data Manager and Digital Manager to raise issues with the Customer Relationship Management system (CRM), Learning Management System (LMS) and website, which have been identified through ticket enquiries, and help where possible to support with a resolution.
- Undertake other administrative work as requested by the Membership and Insights Manager
- Take an active role in data input and collection to help drive insights, improvements and quality control.
- Support the longer-term development and improvement of systems and processes, and contribute to wider departmental discussions.
Governance
- Support the development of Standard Operating Procedures (SOPs) to help with efficiencies and quality assurance in the team.
- Create canned responses for use on frequent and complex enquiries to help aid efficiency in service delivery.
- Ensure compliance with GDPR and data protection principles while managing enquiry and application information.
- Actively participate in the delivery of continuous improvement, working collaboratively with colleagues across the College.
- Ensure all actions carried out in line with CoSRH’s standard policies and processes.
You will have:
- Excellent customer service skills
- Proficiency in MS Office suite
- Strong communication skills - clear and professional speaking and writing, ability to explain information simply, and good active listening
- Empathy - understanding customers’ feelings and frustrations, showing genuine care and patience, and making customers feel heard and valued
- Patience - staying calm with challenging or upset enquirers, and willingness to repeat or re-explain information, adapting to language or understanding barriers
- Problem-solving skills - thinking quickly and logically, identifying the root cause of issues, and offering effective and practical solutions.
- A positive attitude - friendly tone and helpful mindset, remaining professional even under pressure
- Adaptability - handling different personalities and situations, and learning new systems and procedures quickly and systematically follow standard operating procedures
- Attention to detail - accurately recording customer information, and following policies, procedures and processes carefully
- Excellent organisational skills and can manage conflicting deadlines, with a willingness to work flexibly and respond to changing priorities
- Excellent time-management and prioritisation skills
- Strong attention to detail and thorough in checking work
- Ability to identify problems, trends and patterns
- Ability to use initiative and judgement
- Ability to work as a team, but also be able to think and work independently
- Excellent understanding and application of confidentiality and data protection practices (GDPR)
You will have experience:
- Delivering excellent customer support and care (essential)
- Delivering high quality written communication in response to customer email queries (essential)
- Delivering a positive video call or phone-based experience for customers (essential)
- Understanding a customer’s need and providing the appropriate solution (essential)
- Working with a Customer Relationship Management (CRM) system (essential)
- Working in membership or professional body, ideally in the medical or educational sectors (desirable)
Why Join CoSRH?
We are committed to supporting the wellbeing, growth and long-term success of our people. As part of the CoSRH team, you will benefit from:
Generous Annual Leave: 25 days holiday per year, increasing by an additional 2 days after 2 years of service and a further 3 days after 5 years, plus a dedicated day off to celebrate your birthday.
Competitive Pension & Life Assurance: A strong employer pension contribution of 10% (with a 5% employee contribution) following successful completion of probation, alongside life assurance at 4x your annual salary and access to an income protection scheme.
Flexible Working: A genuine flexible working culture that trusts you to manage your time and deliver results in a way that works for you.
Health & Wellbeing Support: Access to a comprehensive Employee Assistance Programme (EAP), free annual eye tests, and a Free Lunch Thursday to bring our teams together.
Community & Social Value: An annual volunteering day to give back to causes that matter to you.
Employee Benefits Portal: A wide range of discounts and savings through our employee discounts platform.
Enhanced Family Leave: Enhanced maternity, paternity and adoption pay, supporting you and your family at every stage.
Learning & Development: We invest in our people. From webinars and sector conferences to bespoke leadership development, we provide the time, space and resources for you to grow, thrive and make a lasting impact in your role.
To Apply
Full details of how to apply can be found at the following link: Member Support Team Agent (12 month FTC - Mat leave cover) job - Remote - College of Sexual and Reproductive Healthcare
Deadline for applications is Friday 10 April 2026
Interviews are likely to take place on 20-21 April 2026
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
NB: In order to fulfil this role you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.
The College of Sexual and Reproductive Healthcare (CoSRH) is the leader in the field of sexual and reproductive healthcare.




