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What we’ll need from you 
This job is all about supporting the brand and marketing team in creating content and raising the profile of Day One, primarily on social media and with a focus on short-form video content. 

You’ll need to be a great communicator and creative thinker with a passion for making great digital content. You will work closely with our service users, volunteers and staff to make compelling content for social media in written, graphical and video formats. 

You will need to be creative, proactive, empathetic and adaptable. Working closely with our fundraising and communications team, you’ll ensure people remain at the heart of our work by telling powerful stories that resonate with our audiences and effectively communicate the impact of major trauma and the support Day One provides. As we are a small organisation, you will need to be ready to support the wider team with fundraising and service delivery projects.

Purpose of the role

To support the communications team in raising the profile of Day One, primarily on social media and with a focus on short-form video content. 

As a staff ambassador for Day One, championing our values and behaviours and being committed to the difference that Day One makes is essential. The role sits within our Fundraising and Communications Department and will support the wider team. 

Key responsibilities

The post holder’s primary duties and responsibilities are as follows: 

• Lead the day-to-day management of Day One's social media channels 

• Create compelling content for Day One’s social media, website and email channels 

• Create video content for Day One’s social media channels and YouTube 

• Take a leading role in the management of Day One’s paid advertising campaigns on social media 

• Assist with the management of Day One’s website and email marketing 

• Assist the Income and Engagement Team other various tasks as needed, including events marketing, digital fundraising and the delivery of campaigns 

• Support the wider Day One organisation with effective communications and audience engagement 

Please see the attached recruitment pack for the full job description and contact details to submit any work you wish to share or have a chat with the hiring manager. 

Closing date: Midnight Sunday 6 December 2026 

Virtual interview date: Thursday 10 December 2026 

In-person interview date: Thursday 17 December 2026 

If we receive a high number of applications, we may get in touch to do an initial phone screening with suitable applicants.