Management jobs

Permanent | 37.5 hours per week, Monday to Friday (no evenings, bank holidays or nights)

Occasional Saturday cover required.

As a Clinical Services Matron at MSI Reproductive Choices UK, you'll have the opportunity to shape how care is delivered across your region, leading talented clinical teams, developing future leaders and ensuring every client receives safe, compassionate and exceptional care.

This is more than an operational leadership role. It's an opportunity to influence clinical excellence, inspire others and make a lasting difference to both colleagues and the people who rely on our services every day.

Lead people. Improve services. Drive change.

You'll provide leadership across multiple treatment centres, supporting Clinical Team Leaders and multidisciplinary teams to consistently deliver outstanding clinical care.

From coaching and developing colleagues to strengthening clinical governance and identifying opportunities for service improvement, you'll be trusted to create an environment where people can thrive and high-quality care is the standard, not the exception.

Working collaboratively with operational and clinical leaders, you'll help shape the future of our services while ensuring compliance, quality and client experience remain at the centre of every decision.

The impact you'll have

As Clinical Services Matron, you'll play a vital role in:

• Leading and developing high-performing clinical teams.
• Promoting a culture of safety, accountability and continuous improvement.
• Maintaining excellence in clinical governance and regulatory compliance.
• Supporting service innovation and quality improvement across multiple sites.
• Coaching and mentoring colleagues to reach their full potential.
• Ensuring every client receives compassionate, person-centred care.

Travel across regional treatment centres forms part of this role, giving you the opportunity to build relationships with teams and provide consistent leadership across the region.

We're looking for a leader who...

You'll be a registered healthcare professional with significant leadership experience and a genuine passion for developing people.

You'll bring experience of leading clinical teams, a strong understanding of governance and patient safety, and the confidence to influence, support and inspire others through change.

Experience within sexual and reproductive healthcare or leading across multiple sites would be advantageous, but most importantly, we're looking for someone who shares our commitment to delivering exceptional care and creating positive outcomes for both clients and colleagues.

Why Join Us?

We offer a supportive, values-driven environment where your contribution is recognised and rewarded:

�� Financial & Rewards: Aviva pension (up to 5% employer contribution), Blue Light Card discounts (4,000+ perks), Cycle to Work scheme, season ticket loan, and long-service recognition rewards.

�� Wellbeing & Work–Life Balance: Opportunity to buy and sell annual leave, 24/7 GP access and EAP via Westfield Health, an extra day off for your birthday, accredited Mental Health First Aiders, family-friendly policies and a national employee recognition programme.

�� Learning & Career Development: Clear career pathways, paid training and development, accredited apprenticeships, and learning agreements to support your professional growth.

Help grow partnerships that bring joy to seriously ill children.

Rays of Sunshine is looking for a confident, ambitious and relationship-led Corporate Partnerships Manager to help manage and grow a portfolio of valued corporate supporters.

This is an exciting opportunity to join us at a time of growth and transformation, as we deliver our new five-year strategy and continue to build long-term partnerships that make a real difference to seriously ill children and their families.

As our Corporate Partnerships Manager, you will be responsible for delivering exceptional stewardship across a portfolio of established and strategic corporate partnerships. You will develop tailored partnership plans, deepen engagement, increase income and secure sustainable, multi-year support.

The role will be approximately 70% focused on managing and growing existing partnerships and 30% focused on developing new business opportunities through warm introductions, established pipelines and collaboration with colleagues. You will work closely with the Head of Fundraising, wider Fundraising Team, Communications, Services and Events colleagues to ensure partners receive an excellent experience and feel connected to the impact of their support.

You will lead on partnership stewardship, employee fundraising, volunteering, sponsorship opportunities, impact reporting, renewal conversations and partnership growth. You will also help identify opportunities for corporate partners to engage with challenge events, special events, public fundraising campaigns and Wish Community experiences.

We are looking for someone with strong relationship management skills, experience achieving fundraising or commercial income targets, and the ability to influence and engage stakeholders at all levels. You will be organised, proactive and confident managing multiple priorities, with excellent communication skills and a passion for creating meaningful partnerships.

Rays of Sunshine has recently been recognised as one of The Sunday Times Best Places to Work 2026, reflecting our positive, values-led culture and commitment to supporting our people.

With a 110-year history, we are proud to be able to say that the WI continues to be the largest and most influential UK-based women’s organisation, with over 170,000 members. Our campaigns push for change on the issues that matter to women and their communities, from equal pay to climate change, mental health and violence against women. The WI has brought about real change, and this record of action shows that we are as relevant today as we were in 1915.

The National Federation of Women’s Institutes (the NFWI) is responsible for running the organisation and provides support and advice to members at both regional and local levels.

About the role

Taking ownership of our digital and technology platforms, you will actively support campaigns that improve the lives of women. In particular, you will optimise our website, CRM and social media to grow traffic, engagement and conversions through reporting and A/B testing and proactively review digital content based on SEO changes and evolving organisational needs. At the same time, you will assist colleagues in delivering diverse digital projects whilst identifying opportunities for automation and championing best practice in everything you do. In short, you will bring women’s stories to life via marketing campaigns, AI, influencers, social media and other channels to give us a powerful voice to champion change and transform outcomes.

Location: Hybrid, with one day a week at our London office.

About you

Highly experienced in delivering websites, CRM systems and digital platforms, you will be a confident project manager with proven ability to translate user needs into digital improvements. Needless to say, you should be adept at digital optimisation, SEO, skilled at briefing developers and experienced at drafting digital project roadmaps and training materials, and you will be passionate about the possibilities of technology.

If you have a background with a membership, charity or campaigning organisation, so much the better, and knowledge of an Enterprise CMS (Squiz Matrix, Sitecore, Umbraco) plus HTML and A/B testing, CRO, UX, AI and analytics tools would be very useful. However, it’s your resilience and adaptability that will matter most, backed by a highly creative mindset and deep understanding of the latest digital trends.

How to apply

For further information about this Digital and Technology Manager role, please download the recruitment pack which includes the job description and person specification.

To apply, please submit your current CV with a covering letter clearly explaining why you would be suitable for the role to the HR department.

Closing date: 6 August 2026

First-round interviews will take place virtually between 13 - 14 August 2026.

Second-round interviews will take place in person at our London office on 19 August 2026.

No other media or agencies, please.

The WI is proud to be an equal opportunities employer and values diversity. Reg. Charity No. 803793.

The Hepatitis C Trust (HCT) is the UK patient-led charity for hepatitis C. The arrival of highly effective drugs allows us to cure almost everyone who has access to them. We now have an unprecedented opportunity to eliminate hepatitis C by 2030.

We are looking for a passionate and skilled manager who has excellent communication and organisational skills. Working under the guidance of the Southern Regional Manager, you will oversee a staff team and an expanding network of peer programs across Surrey.

Experience of working with disadvantaged groups and an understanding of providing services to vulnerable people is essential, alongside an understanding of how lived experience can support this work.

Your work will involve maintaining and monitoring our existing HCT peer projects across Surrey. This will involve providing support and supervision to existing staff, managing operational issues on a day-to-day basis and overseeing the management of local projects. 

This post also involves regular liaison with external partners across the region, including key stakeholders and NHS colleagues at the Surrey Operational Delivery Network (ODN), alongside drug and alcohol services, hostels, outreach services etc.

We may begin interviewing candidates before the closing date and reserve the right to close the vacancy early if a suitable candidate is appointed.

Avon Wildlife Trust are looking for an IT manager to manage The Trust’s internal IT services and provide support to all employees. We are looking for someone to provide project management support, oversee internal IT systems and help to develop the skills of employees through training.

We are looking for someone to build on the great work that has already been done with our IT systems, and take a proactive approach to supporting employees and building relationships across The Trust.

Who are we?

Avon Wildlife Trust is the longest established charity working towards nature’s recovery across Bath and North East Somerset, Bristol, North Somerset, and South Gloucestershire.

We were established in 1980, and have a strong track record of creating, restoring, and protecting vital habitats for nature.

Our region has an amazing array of different habitats, and we are working across them all. From our urban roots to the breathtaking Levels and Moors, through magical woodlands and precious grasslands.

As the first urban Wildlife Trust, we are leaders in engagement and community organising for nature within our cities, helping to sustain vital green corridors and connecting people with nature within urban areas.

We’re supported by an active membership from across our region, and more than 350 volunteers, including our trustees, who share their expertise and time to help us achieve our goals.

We are part of a wider network of 46 Wildlife Trusts across the UK and work with many partners to protect our natural environment and secure a flourishing future for wildlife and people together.

Avon Wildlife Trust values diversity. We are committed to creating a movement that recognises and truly values individual differences and identities. We actively encourage applications from people of all backgrounds and cultures. We also have robust child safeguarding policies, and this role requires two work references and an enhanced DBS check.

Benefits:

• Pension with 5% employer contribution
• Life assurance
• Hybrid working
• Wellbeing support including Employee Assistance Programme
• Employee Discounts and Cycle Scheme
• Wildlife Trusts Diversity networks
• Paid volunteering day
• Training and development
• One free Avon Wildlife Trust run course day per year
• Minimum 33 days of holiday (25 annual leave + bank holidays) plus long service loyalty scheme
• The opportunity to make a real and positive difference to nature

The Belay Foundation supports adoptive, kinship and special guardianship families raising children who have experienced early developmental trauma, often alongside neurodiversity. Founded in 2020 from lived experience, Belay offers something many families struggle to find elsewhere: practical, in-home support and expert guidance that’s genuinely trauma-responsive, delivered by people who understand what these families are living through.

This is an exciting opportunity to join us at a pivotal stage in our development. Over the past year, we have strengthened our services, systems and organisational foundations and developed ambitious plans for the future. As we continue to grow our reach and impact, we're looking for an experienced Communications and Engagement Manager to help tell our story, strengthen our profile and build meaningful relationships with the families, partners and supporters who make our work possible.

Working closely with our Chief Executive Officer, you'll lead our communications, marketing and stakeholder engagement activity, helping more families discover our services while supporting fundraising, partnerships and organisational growth. You'll also play a key role in embedding lived experience across our communications and engagement, ensuring the voices of families remain at the heart of everything we do.

This is a home-based role for two days per week (0.4 FTE), offering flexibility alongside the opportunity to shape a growing national charity. There may be potential to increase the hours over time, subject to funding, making this an exciting opportunity for someone who wants to grow with the organisation.

If you're a creative and strategic communicator who enjoys building relationships, creating compelling content and using communications to drive social impact, we'd love to hear from you.

Please see the Candidate Application Pack for further details, including the full job description and the application/ interview process.

Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world.  Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.  We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We provide excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible. 

The Deputy Fitness Centre Manager is a role that is largely based on site (80:20 split) and the post holder will work a minimum of 14 hours per week at front of house, leading delivery. Shift patterns and start times will be dependent on the needs of the business. This will mean occasions when late, early and weekend work will be required. Shift location will vary between our sites. Provided staffing needs are met, the role holder will be able to work from home one day per week. They will utilise customer feedback and insight on our target market, to optimise our service.

The Deputy Fitness Centre Manager is responsible for maximising the number of students using TeamUCL Gyms and ensuring all members have an excellent user experience. They have oversight for the holistic member journey including promotion, joining, induction and retention. Ensuring both the digital and in-person experience exceeds member expectations. They will have autonomy to be agile and responsive to member needs, adapting the customer journey to the changing needs.

The Duke of Edinburgh's International Award Foundation is partnering exclusively with Robertson Bell to recruit a Finance Manager on a permanent, part-time basis (21 hours per week). This is an outstanding opportunity to join a globally respected charity at an exciting point in its evolution, taking ownership of core finance operations whilst helping strengthen the financial foundations of an organisation that empowers millions of young people across the world.

Joining during a period of positive organisational change, the Finance Manager will play a key role in a finance function that is evolving beyond traditional reporting to provide greater insight and support across the organisation and its global network of Award Operators. Working closely with the Head of Finance and Business Information, you'll have genuine ownership of the month-end process, lead a small finance team and drive continuous improvements, while also having opportunities to contribute to wider organisational initiatives that directly support young people around the world.

The organisation:

The Duke of Edinburgh's International Award is a global non-formal education and learning framework that empowers 14–24-year-olds to develop their purpose, passion and place in the world. Delivered across more than 130 countries and territories, the International Award Foundation works with partners around the world to ensure every eligible young person can take part through licensing and accreditation, global advocacy, research, training, fundraising and supporting digital transformation across the Award family.

The key duties of the Finance Manager are as follows:

• Lead the day-to-day operational delivery of the finance function, ensuring accurate financial processing, strong internal controls and the consistent application of finance policies and procedures.
• Take ownership of the operational month-end close process, coordinating timelines, reviewing ledger postings and ensuring high-quality balance sheet reconciliations.
• Manage and develop the Finance Officer and Credit Controller, providing regular coaching, support and clear direction to help them deliver to a high standard.
• Oversee all transactional finance activities, including purchase and sales ledger, payments, receipts, VAT accounting and Gift Aid submissions.
• Prepare accurate management accounts and work closely with the Head of Finance and Business Information to ensure financial data supports effective decision-making.
• Maintain audit-ready finance operations, ensuring robust documentation, clear audit trails and effective responses to audit queries.
• Drive continuous improvement across finance operations, systems and workflows to strengthen efficiency, resilience and financial control.
• Support budgeting, reforecasting and financial planning, whilst assisting with year-end financial statements, cashflow forecasting and wider finance projects.

The successful candidate will have:

• Experience within financial accounting or finance operations, including ownership of month-end processes and balance sheet reconciliations.
• Exposure to VAT, with charity VAT experience advantageous but not essential.
• Experience supervising or supporting colleagues, or the confidence and desire to step into your first formal people management role.
• A proactive mindset with the ability to identify opportunities to improve finance processes and systems.
• Previous experience within the charity or wider not-for-profit sector would be advantageous.
• Qualified as an accountant, or be in the latter stages of study.

This is a permanent, part-time opportunity working 21 hours per week, with flexibility to spread these across either three full days or shorter hours across the week. The role is based in London, operating on a hybrid basis.

Applications close on Sunday 23^rd August, with first-stage interviews expected to take place during the week commencing 31^st August. Robertson Bell is managing this recruitment campaign exclusively on behalf of The Duke of Edinburgh's International Award Foundation, so please submit your application as soon as possible to avoid disappointment.

Senior Digital Channels Analytics Manager

£45,167 + excellent benefits

Woking, Surrey GU21 4LL / Hybrid Working (minimum 40% in person collaboration per month)

Join us at WWF-UK – Senior Digital Channels Analytics Manager

About the role

We’re excited to be recruiting a Senior Digital Channels Analytics Manager to join WWF-UK.

In this role, you’ll lead our digital channel analytics capability across web, email, social and paid media, helping teams understand what is working, where we can improve and how digital activity supports supporter experience, engagement and meaningful action.

You’ll act as the organisational expert for digital channel analytics, providing the insight, standards and expertise needed to inform decisions across fundraising, communications and digital activity. You’ll help ensure our digital data is robust, compliant and actionable, and that insight is used consistently to improve performance, planning and evaluation.

You’ll own and develop our digital analytics tools and platforms, including Google Analytics, Google Tag Manager, Hotjar, Hootsuite and native social analytics tools. You’ll also support consistent campaign tracking, clear governance and accessible reporting across our digital estate.

This role will involve providing high-quality insight across web, email, social and paid media, including social listening, sentiment analysis, paid media attribution, A/B testing and conversion optimisation. You’ll work closely with teams and agencies to ensure tracking is set up effectively, learning is captured and insight is translated into practical recommendations.

You’ll also play an important role in supporting compliance, including cookie banner management and alignment with GDPR, ePrivacy and ICO guidance. Alongside this, you’ll monitor emerging trends, technologies and changes in the digital media landscape, helping WWF-UK understand what they mean for analytics, measurement, SEO, GEO and brand traffic.

Skills and experience

You’ll bring the skills and experience needed to succeed in this role, including:

Essential

• Significant experience working in a digital, new media or marketing analytics role

• Deep expertise in digital and social analytics, with the ability to interpret performance and identify strategic implications

• Advanced Google Analytics and Google Tag Manager expertise, including implementation, event tracking and data layer understanding

• Experience owning or managing digital analytics tools and platforms, with a strong focus on data quality, access controls, naming conventions and documentation

• Strong understanding of campaign tracking, attribution and digital measurement across web, email, social and paid media

• Experience delivering clear, accessible reports, dashboards and presentations that support decision-making

• Strong communication skills, with the ability to translate complex technical insight into clear, actionable guidance for different audiences

• Strong stakeholder management skills, with the ability to build trust in insight, recommendations and measurement approaches

• Understanding of data protection, GDPR and ePrivacy requirements relevant to digital analytics and measurement

• Ability to manage competing priorities and reporting needs while maintaining quality and consistency

• A proactive, analytical mindset with a focus on continuous improvement

• A clear commitment to WWF-UK’s mission, values and ethical standards

Desirable

• Experience using tools such as Hotjar, Hootsuite, Brandwatch, Looker Studio, Tableau or Power BI

• Experience using social analytics and listening tools, including sentiment analysis and competitor benchmarking

• Experience supporting paid digital media measurement across platforms such as Meta and Google Ads

• Experience working with fundraising, supporter or first-party data to inform insight and decision-making

• Experience with A/B testing and conversion optimisation tools, such as AB Tasty

• Experience with SEO and GEO tools such as Moz, Ahrefs or SEMrush

• Experience identifying emerging trends and technologies affecting digital media measurement, including developments in GEO and impacts on SEO and brand traffic

• Experience working in a charity, purpose-led or complex stakeholder environment

• Degree-level qualification or equivalent experience demonstrating strong digital, data or analytical capability

What we offer

We believe in rewarding our team with more than just a salary. Here’s what you can expect:

• Annual leave starting at 26 days a year pro-rated, rising one day each year to 31 days plus bank holidays

• Flexible working options, to support your work life balance

• 5% employer contribution to pension, rising to 10% with employee contribution

• Learning and development opportunities to help you grow

• Regular wellbeing initiatives to support your health and happiness.

This is a UK based contract, and you are required to have the Right to Work in the UK. Unfortunately, we’re unable to offer sponsorship and any offer of employment will be subject to evidence of your Right to Work in the UK.

This role is hybrid with a minimum 40% of your contracted hours spent at our beautiful UK head office, the Living Planet Centre in Woking, Surrey, where you’ll hot desk among trees and gardens.

About WWF-UK

We're a global conservation charity with millions of supporters and hundreds of projects around the world.

At WWF-UK, we’re bringing our world back to life. Protecting what’s left isn’t enough. We’re racing to restore nature and prevent catastrophic climate change. And it’s a race we can win with everyone’s help.

We’re courageous, passionate, and driven by science. For more than 60 years we’ve been at the forefront of global efforts to protect wildlife and the natural world. We work with integrity, collaboration and deep respect for those we partner with.

How to apply

Click the link to apply via our website. You’ll be asked to complete an application form and upload your CV and a supporting statement that tells us why you’ll be a great addition to WWF-UK.

Application closing date - 17/08/2026

Our Diversity Promise to You

At the heart of our mission is a simple truth: the planet needs everyone. That means you - in all your uniqueness, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or how you choose to express yourself.

We don’t do stereotypes. We work together with purpose, driven by passion and enhanced by respect, courage, and integrity. We pull together from all walks of life to fight for a better future, and we want you to feel supported every step of the way.

We’re proud to be a Disability Confident employer and are committed to creating an inclusive workplace where everyone feels they belong. We actively encourage applications from people of all backgrounds and identities.

So, if there’s anything we can do to make your application or interview experience more comfortable or accessible, just give our Talent Acquisition Team a shout via our website.

Safeguarding Commitment

Just as we celebrate diversity in all its forms, we are equally dedicated to creating a safe environment for every person we work with or encounter.

Our commitment extends to children, adults at risk, and individuals experiencing any form of vulnerability, whether temporary or permanent.

We proudly stand behind CAPSEAH (Common Approach to Protection from Sexual Exploitation, Sexual Abuse and Sexual Harassment) and put this commitment into action through clear policies, thorough training, and recruitment checks tailored to each role, which may include external vetting.

If you ever have a concern, however big or small, know that there are confidential channels ready to support you at WWF-UK. We promise to respond promptly and with care, because protecting every individual is at the heart of everything we do.

This is an exciting opportunity to join our Executive Team and play a pivotal role in shaping the future of our organisation by driving sustainable income growth, strengthening our public voice and extending our impact.

This newly created senior leadership role will lead a step-change in fundraising, marketing and external engagement, increasing awareness of vital services, and developing new opportunities to engage supporters, partners and communities.

With the chance to help deliver our ambitious strategy through to 2028, this role offers the opportunity to bring vision, creativity and leadership to an organisation committed to making a lasting difference in the lives of older people and unpaid carers 

Job Description and Person Specification

Job title Participation Manager

Hours 35 hours per week. We are opening to discussing flexible arrangements – please highlight any requests when applying.

Length of contract  12 months

Location Hybrid work between home and our Vauxhall office. Please read more about our approach to hybrid working in the relevant section below.

Reports to Director of Evidence and Improvement

National Voices

Making what matters to people matter in health and care

National Voices is the leading coalition of health and social care charities in England. We have more than 200 members covering a diverse range of health conditions and communities, connecting us with the experiences of millions of people. We work together to strengthen the voice of people: patients, service users, carers, their families, and the voluntary organisations that work for them.

Our Vision: People shaping their health and care.

Our Mission: We advocate for more inclusive and person centred health and care, shaped by the people who use and need it the most.

We do this by:
 

• Understanding and advocating for what matters to people especially those living with health conditions and groups who experience inequalities.
• Finding common cause across communities and conditions by working with member charities and those they support.
• Connecting and convening charities, decision makers and citizens to work together to change health and care for good.

The Role

At National Voices, our aim is to make what matters to people matter in health and care. Too often, we see decisions made about the design of health and care services which don’t consider the people who use and need those services – especially those with long term conditions and from groups experiencing inequality. While the intentions of decision makers are usually good, they can unwittingly develop services which are difficult to access, stressful to experience and which don’t enable people to live life to its full potential.

We believe that if health and care leaders were better supported to meaningfully involve people living with health conditions, disability, inequality and their carers in decisions about how services are delivered then our NHS and social care services would be more equitable, and person centred.

At National Voices, we believe that this can best be achieved by connecting health and care leaders in health and care to key groups including:

• Leaders within the patient participation movement, who can support and advise health and care leaders on how to share power with people and communities using coaching and quality improvement techniques, and by acting as a critical friend.
• Leaders from voluntary sector organisations and community groups, who can bring insight into the needs, experiences and priorities of the communities they serve. They can identify opportunities to improve how services are designed and delivered, and help connect decision-makers with communities whose voices are often underrepresented.
• People with lived experience of inequality, particular conditions or services, who bring unique expertise based on their direct experience of care. They can provide timely insight into the impact of policies and services, helping decision-makers stay tuned to current needs, experiences and priorities, rather than relying on historical evidence or assumptions.

We are looking for a Participation Manager who can lead on the design, development and delivery of funded projects that generate insight, support improvement, and enable meaningful participation in health and care decision making. This will include end-to-end responsibility for project design, delivery, reporting and impact.

Projects may include designing and delivering activity such as workshops, coordinating lived experience advisory groups, coordinating coalitions of VCSE organisations, undertaking qualitative research, facilitation and engagement work. The postholder will need sufficient breadth of experience across these areas to confidently design and steer programmes, while drawing on colleagues, partners and associates for specialist input where needed.

You will be responsible for overall programme management - ensuring projects are well planned, appropriately resourced, and delivered on time, within budget and to a high standard. This includes managing risks, reporting requirements and funder relationships.

Projects may also include co-ordinating the delivery of Voices for Improvement coaching relationships and workshops on meaningful participation. We are open to a Participation Manager who has skills and experience around coaching theory and practice, however, we can also bring in external Associates with this subject matter expertise where needed to guide and supervise the coaching elements of the process.

You will also play an active role in identifying and developing new funding and partnership opportunities, contributing to the growth of National Voices’ portfolio of externally funded work.

Finally, where needed, you will also work collaboratively with another Participation Manager who leads National Voices’ Lived Experience Partner programme, membership scheme and partnership programme. You will contribute to these areas where required, particularly where they intersect with funded projects, but they will not be the primary focus of this role.

Responsibilities

Lead the development and delivery of funded participation projects

Lead the end-to-end design, delivery and management of funded programmes and projects that generate insight, support improvement and drive meaningful participation in health and care, including:

• Lead on shaping, securing and delivering funded projects from proposal stage through to completion, ensuring clear outcomes and impact
• Design and oversee programmes that may include research, engagement and participatory activity, such as qualitative and quantitative research, stakeholder engagement and participation work
• Convene and coordinate a range of delivery approaches including advisory groups, workshops, events, VCSE engagement and system partner collaboration
• Ensure delivery is well planned, resourced and managed, including oversight of budgets, timelines, risks and funder reporting
• Draw on colleagues, partners and associates for specialist expertise where needed, while holding overall responsibility for programme design and coherence
• Translate insights and findings into clear, accessible outputs in collaboration with policy and communications colleagues to support influence and impact
• Develop and shape new funding opportunities and proposals to grow the organisation’s portfolio of externally funded work

Deliver coaching and engagement programmes

Manage the delivery of structured coaching and engagement programmes, including National Voices’ Voices for Improvement model, where included within funded projects:

• Oversee delivery of coaching and engagement activity including matching, coordination and participant support
• Ensure coaching relationships between people with lived experience and system leaders are well supported and of high quality
• Contribute to the design and facilitation of associated engagement or learning sessions where required
• Work with associates or external specialists to bring in coaching or quality improvement expertise where needed
• Capture learning, feedback and impact from coaching programmes and contribute to funder reporting, case studies and evaluation outputs

Contribute to wider participation programmes

Work collaboratively with another Participation Manager to support integration with National Voices’ wider participation infrastructure:

• Contribute where relevant to the Lived Experience Partner programme, membership scheme and partnership programme
• Support the involvement of lived experience partners, members and partners in funded projects and engagement activity
• Ensure alignment across programmes and share learning between project delivery and participation infrastructure

General

• Provide line management to one Project Officer within the team, if needed - quality assuring outputs, holding regular 1-2-1s as well as setting annual objectives and completing appraisals.
• Provide matrix management for other National Voices colleagues as and when required.
• Work in sync with other managers across National Voices, contributing to a joined-up, supportive team culture.
• Deputise for the Director of Evidence and Improvement, or other senior colleagues, when required.
• Follow organisational processes to measure, monitor and communicate the impact of our work
• Support good project, financial and data management

Person Specification

Values, attitudes and behaviours

• Passionate about National Voices’ mission and the meaningful involvement of people with lived experience
• Strong commitment to equity, inclusion, and reducing health inequalities
• Proactive, flexible, and responsive, with a willingness to work in complexity
• Comfortable working both collaboratively and independently, taking ownership of delivery
• Calm under pressure and able to manage multiple priorities and tight deadlines without compromising quality
• Confident engaging with a wide range of stakeholders, including constructively challenging where appropriate
• Entrepreneurial - able to spot opportunities for growth, collaboration, and impact
• Energised by variety, able to work across diverse themes while identifying connections and opportunities

Skills and abilities

• Strong programme and/or project management skills, with demonstrable experience of leading complex, multi-stakeholder funded programmes from design through to delivery and completion
• Ability to shape ideas into deliverable programmes, including contributing to funding bids, designing delivery approaches, and translating proposals into practical delivery plans
• Strong analytical and synthesis skills, with the ability to translate complex qualitative and quantitative insight into clear, structured outputs that inform decision making and drive action
• Excellent organisational skills, including planning, prioritisation, risk management and delivery of high-quality work to deadlines
• Confident stakeholder and relationship management skills, with experience working across partners, funders, subcontractors, commissioned work and multi-organisation collaborations
• Strong facilitation and engagement skills, including designing and delivering workshops, events and participatory sessions for diverse audiences
• Strong communication skills, including the ability to produce clear, accessible written outputs and presentations
• Strong interpersonal skills, with the ability to work collaboratively, support others in delivery, and contribute to shared outcomes

Experience, knowledge and understanding

• Demonstrable experience of leading or delivering participation work with people with lived experience, ideally addressing inequality
• Strong experience of designing and delivering insight generation projects (qualitative and/or quantitative) that have led to real-world impact and improvement
• Experience of working meaningfully with people experiencing inequalities in safe and inclusive ways
• Experience of managing projects, budgets, and multiple stakeholders, working with a high degree of autonomy
• Experience of managing partnerships, funders, or commissioned work, including contributing to income generation
• Experience of facilitating workshops, events, or participatory sessions
• Understanding of the health and care landscape
• Good understanding of the participation landscape, with the ability to act as a credible contributor in the field (desirable)
• Experience of managing or contributing to coalitions or networks of VCSE or membership organisations (desirable)
• Understanding of mixed methods (qualitative and quantitative) approaches to evidence generation and analysis (desirable)
• Coaching and/or quality improvement qualifications (desirable)
• Lived experience of disability, caring responsibilities and/or inequality (desirable)

Our approach to hybrid working

We recognise the importance of coming together regularly, in-person, as a team, so we can share learnings and spend social time with each other. We also recognise that people need flexibility, and that homeworking enables focused work and can fit well in people’s lives.

We ask all staff to take part in pre-arranged team meetings which take place every six weeks in our office space. We also might ask you to meet in-person with members of your team from time to time, or to be available for face-to- face meetings with clients and partners where this enhances the work.

We assume that this would usually not amount to more than one day per fortnight for people who work full time. We are happy to discuss how this sits in your life. This can be agreed by your line manager.

Please note that our offices are fully wheelchair accessible and that we are committed to making our workplace fully inclusive.

Application guidance

Please submit a CV and cover letter to apply. We are also recruiting a permanent Participation Manager role at the same time. If you would like your application to be for both roles, please make this clear in your cover letter.

You're welcome to use AI tools to help you prepare your application. However, we encourage you to make sure your application reflects your own voice and experiences. We often see similar AI-generated writing styles, which can make applications less distinctive. As a charity, we're particularly interested in hearing why our mission matters to you and how your values align with ours.

Please specify any access or other requirements of which we need to be aware for the online interview.

The deadline for applications is 5pm on Thursday 30th July.  

The interviews will take place in early August on Microsoft Teams. Details of an interview task and interview questions will be emailed to you in advance.

We are committed to diversifying our team in order to broaden the insight and experiences we can draw on, and to do our work more credibly. In particular, we would welcome applications from older people, disabled people and people who have experienced socioeconomic inequality. Our offices are fully accessible and we are a Disability Confident and an LGBT+ friendly employer.

Job Description: Head of Services

Reports to: Chief Executive

Location: Woking, Surrey

Hours of Work: Full time, 37.5hrs per week

Salary: £42,000 - £45,000 (DOE, pro rata)

About Us:

At York Road Project, we are dedicated to transforming the lives of individuals experiencing homelessness in Woking. We believe in harnessing the unique strengths and potential of each individual to create a pathway towards stability and independence.

The Role:

We are looking for a proactive and organised Head of Services,  providing full operational leadership across our Accommodation Services and Day Centre Services, ensuring safe, consistent and effective delivery across all frontline provision.

This includes:

• Direct Access Accommodation (10 beds)
• Move-on properties (14 beds)
• Day Centre Services
• Frontline staff across both services

The role holds full responsibility for day-to-day operational delivery and decision-making within services, ensuring they run safely and effectively, with only critical or strategic issues escalated to the Chief Executive.

The role also provides management oversight of property, compliance and health and safety functions delivered by the Facilities Manager and wider staff teams.

Key Responsibilities:

Service Oversight

• Provide operational leadership across both services, ensuring safe, consistent and effective delivery.
• Support and enable staff delivering day-to-day services, providing clear leadership, guidance and appropriate autonomy within agreed standards.
• Maintain service quality, structure and consistency, stepping in where required to resolve operational issues.
• Promote a collaborative, trauma-informed working culture where staff are empowered to deliver services effectively.
• Use service delivery data, client feedback and staff insight to support continuous improvement.
• Ensure accurate recording of service activity and outcomes is maintained.

Accommodation & Day Centre Services

• Provide management oversight of Direct Access Accommodation and move-on properties, ensuring safe and effective delivery.
• Ensure occupancy levels, allocations and housing processes are effectively managed by operational staff and administrative support functions.
• Maintain operational oversight of property standards, compliance systems, inspections, maintenance reporting and fire safety processes delivered by the Facilities Manager and wider staff teams.
• Ensure compliance with HMO requirements, supported housing standards and organisational procedures through monitoring and escalation where required.
• Provide leadership and support to staff responsible for housing management functions, ensuring systems are followed consistently.

Safeguarding & Risk Management

• Provide oversight of safeguarding across all services, ensuring procedures are followed consistently.
• Ensure safeguarding systems, risk assessments and incident management processes are implemented effectively.
• Monitor safeguarding activity and ensure appropriate action and escalation.
• Support staff in managing safeguarding concerns, complex needs and high-risk incidents.
• Ensure safeguarding concerns are escalated in line with organisational and statutory requirements.

Health & Safety

• Provide management oversight of health and safety across all services, ensuring safe and compliant working environments.
• Work alongside the Facilities Manager to ensure health and safety policies, risk assessments, inspections and safe systems of work are effectively implemented and maintained.
• Monitor operational health and safety activity within services, ensuring hazards, incidents and safety concerns are identified, recorded and escalated appropriately.
• Ensure safe systems of work are followed across services, including lone working procedures and site safety processes.
• Escalate serious health and safety concerns in line with organisational procedures.

Staff Leadership & Management

• Provide supportive leadership across both services, fostering a stable and positive working environment.
• Lead supervision, reflective practice and performance management conversations.
• Promote a trauma-informed approach across the team.
• Build a culture of accountability, openness and professionalism.
• Oversee recruitment, induction, training and development.
• Manage rotas and staffing levels to support service delivery and wellbeing.
• Ensure staff are supported in managing complex and challenging situations.

Reporting, Service Development & Operational Oversight

• Oversee referrals, allocations and engagement pathways across services.
• Maintain oversight of operational data, ensuring accuracy and reliability.
• Monitor service performance, demand, outcomes and operational pressures.
• Produce regular reports for the CEO covering activity, performance, risks and outcomes.
• Analyse data and feedback to identify trends and service improvement opportunities.
• Support development of effective client progression pathways.

On-Call & Operational Cover

• Participate in a Monday–Friday on-call rota.
• Respond to urgent operational incidents and staffing issues.

Professional Standards & Ways of Working

• Work in a trauma-informed, person-centred and non-judgemental way across all service delivery.
• Maintain confidentiality and comply with GDPR and organisational policies.
• Work collaboratively with partner agencies to support positive outcomes for clients
• Maintain clear and appropriate professional boundaries with clients, staff and external partners.
• Manage workload independently, prioritising competing demands effectively.

Knowledge and Skills:

Essential

• Significant experience leading frontline or community-based services delivering high‑quality, trauma‑informed emotional and practical support.
• Strong track record of supervising, developing, and supporting staff and volunteers, including performance management and professional growth.
• Demonstrable experience of safeguarding adults and/or children at risk, with confident use of safeguarding processes.
• Proven ability to oversee operational service delivery in complex or high‑pressure environments and make sound, independent decisions.
• Experience setting service aims, outcome objectives, and KPIs, and reporting performance to senior leadership, commissioners, or governance boards.
• Ability to reach, engage, and develop services for vulnerable or underserved groups.
• Experience working collaboratively with partner agencies and external stakeholders to deliver integrated support.
• Skilled in managing competing priorities while maintaining service quality and compliance.

Desirable

• Working within homelessness, supported housing or related sectors.
• Delivery of trauma-informed services.
• Involvement in service development, redesign or improvement projects
• Setting and monitoring KPIs or outcome frameworks
• Managing budgets or operational resources.
• Working with volunteers in service delivery.

Personal Attributes

• Ability to manage competing priorities under pressure.
• Resilient and confident working in complex environments.
• Commitment to supporting people experiencing homelessness.
• Positive attitude, maintains a positive attitude even in challenging situations.
• Future-orientated, has a forward-thinking perspective, anticipates future needs or issues and plans accordingly.
• Team worker, demonstrates a commitment to strong collaborative work by actively engaging with colleagues, volunteers, external partners and to be accountable for the outcome.
• Ownership, a willingness to take ownership of tasks and projects and to be accountable for the outcomes.
• Aligned with the values and mission of York Road Project.

Benefits:

• Holiday entitlement of 25 days per annum, plus bank holidays (pro-rata) 
• Pension Scheme.
• Birthday day off.
• Medicash healthcare plan,
• Flexible working and hybrid working opportunities. 

We are looking for a highly motivated and organised Finance Manager. You will play a pivotal role in the organisation, ensuring the smooth running of Create London’s finances. Reporting to the Director and working closely with the Head of Strategic Operations and Operations Coordinator, in this role you are expected to be a professional lead within your respective area of finance, provide expertise and high quality financial services to senior stakeholders, including the charity’s Finance Sub-committee.

You will be working with the CEO and SMT to maximise the impact and longevity of the charity through strong and robust financial management, provide comprehensive finance support and manage effective systems to monitor Finance KPIs, identifying improvements and efficiencies in our financial systems.

Hours: 0.4 FTE (2 days per week)

Salary: £36,000 pro rata (£14,500)

Location: Colourworks and other Create sites

Term: Temporary, 2-year fixed term

Reporting to: Director

Annual Leave: 28 days pro rata, plus statutory holidays (11.2 for 0.4 FTE)

APPLICATION DEADLINE: Sunday 9 August 2026, 12:00 PM BST

INTERVIEWS: w/c 17 August 2026 (in person or remote)

Location: Home-based, with monthly team meetings in London, access to workspace at King's College London, occasional travel for meetings, events and visits to University Maths Schools.

Salary: £44,000–£47,000

Hours: Full time

Contract: Permanent

Help young people with an affinity for mathematics discover where it can take them.

We're looking for a Careers + Employer Partnerships Manager to help University Maths Schools prepare young people with an affinity for mathematics for ambitious futures.

This is an opportunity to join a small, ambitious charity at an exciting stage of its development. You'll do this by building employer partnerships, developing national careers intelligence and creating a national centre of expertise that every University Maths School can draw upon.

If you enjoy connecting people, spotting opportunities and helping young people make informed choices about their futures, we'd love to hear from you.

Why U-Maths?

U-Maths is the national charity for University Maths Schools.

Our vision is that every young person with an affinity for mathematics can thrive and succeed.

Our mission is to advance excellence and equity in mathematics education by strengthening and growing the national network of University Maths Schools.

There are currently nine state-funded University Maths Schools, each established in partnership with a leading university and specialising in mathematics and the mathematical sciences for students aged 16–19. The network continues to grow, with two further schools in Nottingham and Durham due to open.

Together, these schools are helping more young people – particularly those from backgrounds currently under-represented in the mathematical sciences – to access an outstanding mathematics education and progress to ambitious futures.

Why this role?

No single school can maintain deep expertise across the rapidly changing landscape of mathematical STEM careers.

That's why U-Maths works nationally.

As our Careers + Employer Partnerships Manager, you'll build the employer relationships, careers intelligence and national expertise that help every University Maths School give students outstanding information, advice and guidance about mathematical STEM pathways.

About the role

You'll lead U-Maths' work to strengthen careers education and employer engagement across the network.

Working closely with schools, employers, universities and alumni, you'll build partnerships, develop careers insight, support careers and UCAS leads, create high-quality resources and lead national careers opportunities that individual schools would find difficult to create alone.

You'll help schools understand the skills, qualifications and experiences valued by mathematical employers, ensuring that careers advice, university guidance, research projects and enrichment activities are informed by current sector insight.

What you'll be doing

You'll:

• build long-term relationships with employers, universities, alumni and sector partners;
• develop and share national intelligence about mathematical STEM pathways and employer needs;
• support careers, UCAS and project leads across the University Maths School network;
• create careers and pathways resources for schools and outreach programmes;
• lead U-Maths' annual North and South student careers conferences and other national careers activities;
• provide additional support where individual students need something beyond existing school provision.

About you

You'll enjoy this role if you like building relationships, understanding emerging opportunities and helping other people make informed decisions.

You might have developed your skills in careers education, employer engagement, widening participation, partnerships, outreach, higher education, the charity sector or another setting where helping young people understand and access opportunity matters. We're more interested in the relationships you build, the insight you bring and the opportunities you create than in where you have gained them.

We're looking for someone who:

• enjoys bringing people and organisations together;
• communicates complex information clearly and practically;
• works independently while building trusted relationships across a network;
• is curious about how mathematical STEM careers are changing and keen to keep learning.

Why join us?

You'll be joining a small national team with the opportunity to build something that benefits schools across the UK and helps more young people with an affinity for mathematics thrive and succeed.

We offer:

• 30 days' annual leave plus bank holidays 
• 11% employer pension contribution 
• Flexible home-based working with monthly team meetings in London
• Workspace available at King's College London 
• A collaborative, ambitious and supportive team

We're aiming for the successful candidate to start on 1 December 2026, with some flexibility.

Interested? Download the full application pack via the U-Maths website.