Management jobs

Community Cleanup Champion

About Us 

CleanupUK is a national charity that supports communities in tackling the problem of litter and strengthening community connections. We work directly with people in areas of need to help them clean up and care for their local environment through the creation and support of litter-picking hubs. 

Are you a community-minded person who is self-confident, energetic, reliable and enjoys being outside?   

There are part-time roles available with community litter picking charity CleanupUK, who need help in their mission to engage people in looking after their local environment.   

If you have a few hours a week to spend encouraging local communities and organisations to litter pick, then this could really suit you.    

CleanupUK is recruiting three Community Cleanup Champions to work closely with our partner organisations in one of the following areas, encouraging local litter picking via our Cleanup Hub network: 

• Three roles covering: Birmingham, Thanet and Rochdale. 

Cleanup hubs are spaces to store equipment for individuals and groups in the community to use. By hosting this equipment and loaning it out, Cleanup Hubs are championing volunteering in the community and promoting litter picking. 

CleanupUK provides equipment and promotional support to help Cleanup Hubs get started with litter picking and engaging local people.   

Cleanup Champions work closely with Cleanup Hubs and other partner organisations to encourage more people to get involved in litter picking locally. 

We are keen to find cheerful people, with a sense of fun, who care about the environment and enjoy chatting to people of all backgrounds.   

Main Purpose of the Role:   

• To increase the number of people borrowing litter picking equipment from the Cleanup Hubs in your local area. 

• To represent CleanupUK at a local level by attending litter picking events and supporting the development of the Cleanup Hub network.   

• To develop strong relationships with partner organisations in the community: 

• Supporting existing Cleanup Hubs to increase levels of engagement in their area by contacting new groups. 

• Research and develop potential new partner organisations. 

Key Tasks include:   

• Liaising with Cleanup Hubs and local communities.  

• Hosting and attending events and reporting back to CleanpUK’s Operational Team.   

• Helping to keep active records of the litter picking that is taking place. This includes: ensuring litter picking statistics are being logged online by hubs, taking photos for our social media channels, and making notes on our shared database. 

• Promoting the project locally, both on the ground and online.   

• Online research to help us to identify new community partners, and attending online or face to face meetings with new prospective partners. 

• Attending monthly team meetings online, and an annual face to face day-long team meeting. 

• Developing an awareness of local funding opportunities and communicating these to our fundraising team.

• Occasional support to CleanupUK’s corporate partnership team may also be required such as leading a litter picking for a company.    

Please refer to the attached Job Description and Person Specification. Applications for the role can only be made via the CharityJob website.  The deadline for applications is 11.30pm on Tuesday 31st March 2026. 

#community cleanup champion #community champion #community cleanup #community cleanliness

Join the Orchestra of the Age of Enlightenment at one of the most unusual and inspiring workplaces in the arts: a world‑class orchestra based inside a north London comprehensive school. As our Development Officer (Events & Membership), you’ll help nurture the community of passionate supporters who keep the OAE’s music, education work and pioneering school residency thriving. From dreaming up engaging supporter events to crafting thoughtful communications and keeping our Friends programme running smoothly, you’ll be right at the heart of the orchestra’s story.

This is a hands‑on role in a small, energetic team where no two days look the same. One moment you might be greeting donors at a Southbank Centre concert; the next, organising a Friends’ open rehearsal in the School's iconic assembly hall or shaping content for our supporters’ magazine. If you’re a confident communicator with an eye for detail, a love of the arts and a desire to work somewhere genuinely distinctive, this is a rare chance to make a real impact in a friendly, mission‑driven organisation.

This role is primarily office based with some opportunity to work from home.

Person Speficiation

Essential

• Strong writing skills and attention to detail
• Experience of working in a fundraising environment
• Excellent IT skills including experience of using fundraising databases
• Strong people skills
• Ability to work under pressure and deliver to tight deadlines
• Some knowledge of the arts sector and an interest in classical music

Desirable

• Experience of working in the performing arts
• Experience of working in a small team
• Experience of using Tessitura
• Experience of using design tools (e.g. InDesign, Canva or Photoshop)

We are seeking a proactive and organised Hub and Helpdesk Coordinator to oversee the day-to-day operation of the URC Resources Hub and deliver an efficient, user-focused helpdesk service.

In this role, you will be the first point of contact for enquiries, triaging and tracking queries through to resolution and escalating issues as needed. You will monitor Hub performance, flag content and technical issues, maintain service documentation and coordinate closely with the relevant teams and users to ensure a consistent and reliable service.

The role also involves preparing regular performance reports and escalating risks or development needs, helping to support continuous improvement of the Hub’s operations.

The successful candidate will demonstrate excellent judgement, strong risk awareness and confident use of IT tools. You will have outstanding communication and interpersonal skills, the ability to manage a complex workload within the tight deadlines and the confidence to act on your initiative when appropriate.

This is an excellent opportunity for someone who thrives in a service-oriented digital environment. We offer you a flexible and friendly hybrid work environment from the Office of General Assembly in London and from home. 

If you are interested in working for us and can meet the above requirements, please see our website for a job description and application form (noting that we do not accept CVs).

Closing date for applications: 12 noon, Wednesday 15 April 2026     
Interview date: Tuesday 28 April 2026 

About The Role

Every person living with dementia has a story. A lifetime of memories, relationships, routines and hopes for the future. A diagnosis does not change that story, but it does change the path ahead.

As a Dementia Navigator with Alzheimer’s Society, you will walk alongside people at one of the most vulnerable points in their lives. You will listen carefully. You will help them make sense of what is happening. You will support them to plan, adapt and stay connected to the things that matter most.
 
Working in close partnership with the NHS across Bristol, you will be part of a multi disciplinary team committed to helping people live well after diagnosis. This is not simply a signposting role. It is about building trusted relationships over time, understanding each person’s unique journey and ensuring they feel informed, confident and in control.

What the role involves

You will manage your own caseload of people newly diagnosed with dementia, alongside those who need ongoing support as their needs change. Through face to face reviews, telephone conversations and collaborative planning, you will provide structured post diagnostic support tailored to each individual.

You will develop personalised Wellbeing Plans that reflect a person’s history, strengths and future wishes. You will work closely with memory clinics, GPs and other health and social care professionals to ensure the right support is in place at the right time.

You will also:

- Facilitate peer support groups and education sessions for carers
- Build strong networks with community and voluntary organisations
- Identify safeguarding concerns and act confidently and appropriately
- Maintain accurate and confidential case records in line with service standards
- Contribute to community awareness and help more people feel able to access support

This role offers autonomy and responsibility. You will plan your own diary, manage competing priorities and use your professional judgement every day.
What you will bring

- Experience providing information, guidance, advice or support - this could be from health, social care, community, voluntary, customer service or other people focused roles.
- A commitment to person centred support, with an interest in understanding the impact dementia can have on individuals and their carers.
- The ability to build trusted relationships and communicate clearly and compassionately with individuals, families and professionals.
- Organisational skills, with confidence managing your own caseload and maintaining accurate, confidential records.
- A collaborative approach, with confidence working alongside NHS colleagues, community partners and within safeguarding frameworks.

Please don’t be put off from applying if you don’t meet every single requirement listed. We recognise the value of transferable skills and lived experience, and we’re keen to hear from candidates who can demonstrate potential, capability and a willingness to learn.

Interviews will be face to face, week commencing 7th April at 53 Filwood Road, Bristol BS16 3RY.

Technical, Tax and VAT Accountant
Full-time 41 hours per week based in Bloomsbury, London

Hybrid role (number of days on-site negotiable)
Permanent contract
£49,829 to £54,992 per annum

Application deadline: 12pm (midday) 25^th March

About the role

The British Museum is seeking a Technical, Tax and VAT Accountant to join the Finance department, who will prepare returns for our key stakeholders (such as HMRC) and provide technical guidance on issues such as VAT, PAYE, gift aid and foreign tax to the finance team and other departments. The post holder will also manage the investments and act as systems administrator for the Museum's accounting system.

About you

We're looking for a qualified accountant with strong technical expertise in VAT, tax and financial regulation. You'll be confident interpreting legislation, analysing risk, and explaining complex requirements clearly to non-specialists. You combine meticulous attention to detail with the ability to juggle competing deadlines, stay up to date with changing regulations, and support colleagues across Finance, People & Culture and other departments. You thrive in a varied role where accuracy, problem-solving and communication are essential.

Key areas of responsibility

• Review procedures and undertake analysis to ensure that the Museum and all group entities are compliant with HMRC guidance and legislation.
• Advise other departments on the tax implications of projects and new initiatives.
• Prepare UK (and international) tax returns, e.g. VAT, corporation tax, customs clearance compliance and payroll-related returns.
• Compile the year end audit file for the pension scheme accounts and liaise with auditors.
• Provide schedules to allow the preparation of the consolidated British Museum annual accounts.
• Support the administration and development of the Museum's financial systems.
• Provide information, analysis and returns to other bodies such as the Office for National Statistics, and for internal purposes.

Benefits

• Free exhibition entry for you and guests, exclusive private views, ICOM and reciprocal museum access.
• 25 days' annual leave plus bank holidays and 2.5 privilege days (and +5 days after 10 years).
• Discounts at onsite catering, Museum shops and local Bloomsbury partners.
• Social and wellbeing perks including Staff parties, social clubs, CSSC sports and leisure, and support from the Civil Service Retirement Fellowship.
• Peer support and allyship with five diversity networks for community.

• Learning and development through courses, mentoring and Athena as well as support for professional qualifications.

• Employee Assistance Programme available 24/7 for counselling, wellbeing support and more.
• Eyecare vouchers for VDU tests and contributions toward glasses.

• Enhanced parental leave including maternity, paternity, adoption and shared parental leave.
• Support for carers through Employers for Carers.

• Civil Service Pension Scheme with a secure, inflation-linked defined benefit.
• Interest-free loans including season ticket, rental deposit and bicycle loans.

Our Values

Our values drive everything we do, from how we handle our objects to how we work in our team to fostering a culture where everyone feels heard and empowered:

• Care Deeply
• Embrace the Unknown
• Spark Curiosity
• Value Many Voices

These are a core part of how we recruit. Throughout the application, interview and selection process, we look for examples of how candidates demonstrate these behaviours in their own work and experiences. We encourage you to familiarise yourself with our values and reflect them in your application.

Additional details

If you have any additional needs that we should be aware of to support you with your application, please provide details

*We may be able to provide visa sponsorship for this role, subject to meeting eligibility requirements. You can find out more about these .*

The Museum also adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre-employment screening of Civil Servants.

Fundraising Events Officer

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Acorns Children's Hospice are looking for an Events Officer to help deliver fundraising events that bring in vital income and create a great experience for supporters

About the Role

At Acorns Children’s Hospice we offer specialist palliative care and support for children and their families across the West Midlands. We are there wherever and whenever they need us, in the hospice, community and at home. As the UK’s largest children’s hospice charity, in terms of both numbers of children and families supported, and annual expenditure on our care work- we need to raise more than £14 million each year to run and support our care services.

As Events Officer, you will:

• Support planning and delivery of Acorns-run events and challenge events
• Lead end-to-end administration for the third-party fundraising events program - from sign-up through post-event follow-up
• Recruit, onboard, and support participants to meet participation and income targets (including timely, helpful communications)
• Track fundraising milestones and deadlines; send reminders and provide practical support to help participants stay on track
• Coordinate with colleagues to recruit, brief, and support event volunteers where needed

View our Events Calendar to see what you'll be involved in.

About You

• Experience of coordinating fundraising events or public events (planning, participant support, and / or delivery)
• Experience of providing high quality customer care and an understanding of the supporter journey
• Experience of and resilience to meeting targets and KPIs
• Strong administrative and organisational skills; high attention to detail and accurate record-keeping
• Willing to work outside standard hours when the event calendar requires it (with time off in lieu)
• Ability to travel independently throughout the organisation and region

What We Offer 

• £30,500 per annum
• 37.5 hours per week
• Hybrid role - based in nearest Acorns hospice (Walsall, Worcester or Birmingham), home working and travel to across the West Midlands
• Employee discounts from leading retailers – including the Blue Light Card
• Discounts on refurbished tech
• Health cash plan
• Gym membership and equipment discount scheme
• Bike2Work scheme - save up to 42% on bikes and equipment 
• Wellbeing, legal and financial support
• Career development through our Acorns Academy offering leadership, coaching, fundraising, clinical training and more.   
• Generous contribution to group personal pension plan (7.5%) or continuation of current NHS pension scheme
• NHS pension scheme life assurance or Acorns group life assurance scheme
• Annual leave entitlement increases with length of service 

Interviews are scheduled to be held on 30 March and 2 April

You need to be eligible to work in the UK to be considered for this role. We are committed to safeguarding children and vulnerable adults and therefore any successful candidate will be asked to provide two satisfactory references.

As a UNICEF Gold Rights Respecting organisation, we are committed to ensuring that the United Nations Convention for the Rights of the Child is embedded into both culture and practice within the organisation. As an employee you will be a Duty Bearer for Children’s Rights and support all children to be Rights Holders.

Find out about our culture, career development, benefits and more here: Why Work for Acorns?

Fundraiser
Part time, 22.5 hours per week (3 days a week)
Forest Gate, London. Mainly remote with approximately one in person meeting each month
Permanent
Salary: £22,800 to £24,600 per year (£38,000-41,000 pro rata)

Ursuline Links is a charity that creates meaningful opportunities for young adults to volunteer, contribute to their communities and grow together. Our programmes bring young people from all faith traditions and none into shared experiences where they can work, reflect and support others, living out Gospel values through action.

We are looking for a committed Fundraiser who will help strengthen and grow this work. This role offers the chance to make a direct impact on the lives of young people while supporting the future sustainability of a purposeful organisation.

About the role
You will play a central part in generating the income needed for Ursuline Links to meet its annual and long term goals. Working closely with the Chair of Trustees and the Director, you will shape our fundraising strategy, build donor relationships and secure essential funding from a variety of organisations.

This is a mainly remote role with around one in person meeting each month in East London.

What you will do

• Develop a fundraising strategy in collaboration with the Chair of Trustees and the Director
• Prepare and submit high quality funding applications
• Build strong relationships with grant making organisations and respond to enquiries
• Attend occasional fundraising events and conferences when required
• Track and analyse fundraising progress and report to trustees twice yearly
• Work with the Director of the Ursuline Education Community charity to support fundraising for the virtues programme

What you will bring

• A good level of charity fundraising experience
• A genuine desire to support the volunteer work of young people
• Strong organisational skills and ability to meet fundraising targets

We also welcome candidates with additional skills such as social media, photography, website updates or booklet creation. These may offer opportunities for extra hours and pay.

Why join us

• Your work will directly support opportunities for young people
• Mainly remote working with supportive leadership
• Permanent contract
• 20 days annual leave inclusive of bank holidays
• A values driven environment where your contribution matters

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Hours: 35 hours per week covering a range of shifts (between 7am and 10pm for Monday to Friday, and 8am to 4pm for Saturday and Sunday).  Applications for part time hours will be considered. 

Typical shifts include: 7am – 3pm / 8am – 4pm / 10am - 6pm / 2pm – 10pm. 

Contract: Permanent 

Location: Based within the custody suites of West Midlands Police.  

This advertised role will work between Wolverhampton, Oldbury, Stechford, Bloxwich, Coventry, Birmingham (Perry Barr) and Bourneville Police Custody suites 

Job Reference Number:  1672

An exciting opportunity has arisen for an Arrest Referral Worker in our CARS team, which has had, and continues to receive national recognition. 

Cranstoun are proud to work with the West Midlands Police Crime and Commissioner to deliver the Cranstoun Arrest Referral Service within the custody suites of West Midlands Police, and West Midlands Courts, offering drug and alcohol using offenders the opportunity to break the cycle of substance related crime.

Are you currently working as a substance use worker, probation officer, or could you bring transferable skills and experience to our team? Are you a good listener? Can you motivate people to change? Are you comfortable working with vulnerable people? This is a great opportunity to have a positive impact on peoples lives! 

You will work between police custody and criminal courts. You will assess, advise and refer offenders, providing them the opportunity to access treatment to address their substance use. Working with the courts, you will promote the use of Community Sentence Treatment Requirements (Drug Rehabilitations Requirements and Alcohol Treatment Requirements) amongst all court professionals and the judiciary, contributing to Pre Sentence Reports and advocate for our service users.

You will be responsible for delivering all elements of substance use work including assertive engagement, harm reduction support (including naloxone provision), as well as other associated duties. You need to have an understanding of the issues faced by people who use drugs and alcohol, and who commit crime, and be dedicated to delivering a service that supports these individuals to make positive changes to their behaviour, health and well-being.

All roles within this service are subject to enhanced DBS checks and West Midlands Police vetting. 

Closing date: Sunday 29th March 2026 

New Start, The Wythenshawe Heart and Lung Transplant Fund, supports patients and their families before, during and after heart and lung transplantation. Working alongside the world-class Cardio Thoracic Transplant Team at Wythenshawe Hospital, we fund much needed research, specialist training, and equipment.

We are a small but impactful charity, committed to making a real difference to patients and their loved ones at every stage of the transplant journey.

The Role

We are seeking a proactive, organised and compassionate Charity Co-ordinator to support the smooth day-to-day running of the Charity.

The successful candidate will be self-motivated, adaptable, and confident managing a varied workload in a busy charity environment.

Key Responsibilities

• Provide full administrative support to the charity
• Maintain confidential records and databases
• Support financial administration including invoices and reconciliations
• Coordinate meetings, prepare agendas and minutes
• Support fundraising activities, events and donor communications
• Ensure compliance with governance and data protection requirements
• Maintain an active Social Media presence
• Manage and support the Transplant Athletics Team

About You

We are looking for someone who:

• Has previous administrative experience (charity or healthcare experience desirable but not essential)
• Is highly organised with strong attention to detail
• Has good IT skills
• Can manage their workload independently and prioritise effectively
• Demonstrates empathy and professionalism
• Has strong written and verbal communication skills
• Is proactive, flexible and solutions-focused
• Shares our commitment to transplant patients and their families

Closing Date: Monday 23rd March 2026

Interview Date: Wednesday 25th March 2026

We welcome applications from all backgrounds and are committed to equality, diversity and inclusion.

Are you ready to shape public policy for lasting social change?

Do you want to influence decision-makers and champion the voice of those affected by problem debt?

Are you driven to turn insight into action that improves lives across Wales?

We’re looking for a Senior Policy and Public Affairs Advocate to join our External Affairs team. You’ll be at the forefront of our work in Wales—connecting StepChange with key stakeholders, driving policy change, and amplifying our mission to create a society free from problem debt. This is a high-impact role where your insight and influence will help shape the future of debt policy and support vulnerable communities.

Location: This is a remote role, with regular travel required to Cardiff and travel to London once a month for meetings/events.

What you’ll be doing

• You’ll lead targeted lobbying campaigns and produce compelling evidence-based reports, briefings, and articles to influence public policy and regulatory practices.
• You’ll build and manage relationships with the Welsh Government and Parliament, and other influential figures and organisations across Wales.
• You’ll monitor developments in legislation, policy, and research—providing strategic advice on emerging threats and opportunities.
• You’ll represent StepChange at high-profile meetings, conferences, and media engagements, acting as a trusted voice for the charity.
• You’ll organise thought leadership events and roundtables and support senior leaders with speeches and briefings that drive our advocacy forward.
• You’ll ensure our work remains politically impartial and compliant with all relevant regulations, including Charity Commission rules and the Lobbying Act. 

About you

• Significant experience in public affairs or public policy within Wales.
• Deep understanding of the Welsh Senedd, Welsh Government, and the broader policy-making landscape.
• Proven ability to influence senior stakeholders and deliver impactful policy change.
• Strong written and verbal communication skills, with a flair for strategic thinking and political judgement.
• Skilled at building influential networks across government, charities, and civil society.
• Organised, proactive, and passionate about social justice and equality.
• Comfortable working independently and collaboratively in a fast-paced, purpose-driven environment.

Equality, Diversity, and Inclusion

Equality, diversity, and inclusion are incredibly important to us; we have a culture of belonging. We’re always looking to increase the diversity of our workforce to ensure we can provide the best service possible for everyone. It’s not just about the professional experience you bring – we’re interested in who you are and your potential. If there’s an adjustment to our recruitment process that would help you to be your best, speak to our team and they’ll be happy to help.

Senior Policy and Advocacy Advisor

Be a champion for children in UK foreign and development policy.

Join an international children’s charity working with children, their communities, and with supporters and partners, in almost 100 countries.

Position: Senior Policy and Advocacy Advisor

Location: London / Hybrid 2 days a week in the office

Hours: Full time 36.5 hours per week

Contract: Permanent

Salary: £40,000 - £43,000

Closing Date: 3rd April 2026. We reserve the right to interview candidates and close the ad ahead of the closing date should a strong candidate be identified.

About the Role

We are seeking an authentic advocate for children’s rights to help drive our influence with government and other stakeholders. You will develop and implement policy change strategies across a range of thematic areas, underpinning the advocacy strategy. Your expertise will shape the development of research, policy and campaign materials to be used by the charity in advocacy for children’s rights and wellbeing.

Key Responsibilities

• Help shape policy research. This will include: researching statistics; collecting data and research from other sources; supporting briefing development; and engaging with other offices and youth advocates to gather evidence and stories.
• Lead advocacy within campaigns, including in the development of campaign materials, ensuring policy agenda is accurately embedded
• Work collaboratively cross-organisation to advise on campaign activities, assets and events
• Ensure the voices of children and young people are central and well represented in policy and advocacy
• Represent with external stakeholders, including with government and civil society, and build strategic relationships in alignment with advocacy priorities
• Support senior leaders and other colleagues to engage key external stakeholders, providing briefing where required
• Monitor political and policy developments and disseminate across relevant teams

About You

We’re looking for someone with demonstrable experience influencing policy change, including through campaigning or social mobilisation, and who has a genuine commitment to promoting children’s rights, including their right to participation.

As an active Christian, this role offers you the opportunity to integrate your Christian faith and be sensitive to its various expressions across cultures and denominations. Inspired by the Christian faith, the team serve alongside children of all faiths and none through long-term development projects, emergency responses and advocacy in almost 100 countries.

Please note that you MUST have the Right to work in the UK documentation as unfortunately, this role is not sponsored, and your application cannot be considered any further without it.

Please note the organisation can only consider applicants who presently have the right to work in the UK and all candidates must be personally committed to the Christian faith and be able to respect, uphold and work within our client’s Christian mission, values, culture and faith statements. This individual will represent and speak on behalf of a Christian charity and as such the Occupational Requirement for an active Christian faith is justified under the Equality Act 2010 Schedule 9, Part 1, clause 3.

Benefits include: a flexible and supportive working culture, pension scheme (with employer contributions), generous holiday allowance, free parking (Milton Keynes office), opportunities for faith-based gatherings, prayer, and devotionals and a welcoming, purpose-driven team who are passionate about making a difference.

About the Organisation

Joining the charity means becoming part of an energetic and flexible team committed to making a positive impact in the world. As an employee, you will play a crucial role in supporting Fundraising efforts, helping to drive the mission forward. You will have the opportunity to work in an environment that values collaboration, innovation, and dedication to humanitarian causes.

Our client values diversity and aspires to reflect this in their workforce. We particularly welcome applications from under-represented sections of the community. The organisation also operates flexible working policies and practices. As a Disability committed employer we encourage qualified individuals with a disability to apply and request a reasonable adjustment if you are unable or limited in your ability to use or access as a result of your disability.

You may also have experience in areas such Advocacy, Policy, Policy and Advocacy, Advocacy Advisor, Policy Advisor, Policy and Advocacy Advisor, Senior Advocacy Advisor, Senior Policy Advisor, Senior Policy and Advocacy Advisor. #IDNFP

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in a place of education. We offer more than just a career, we offer the opportunity to support our global movement in a dynamic and inclusive environment with a real focus on personal development.

We are recruiting for a dedicated Legacy Officer to join our Finance team and be responsible for the administration of the legacy income process. Reporting to our Finance Business Partner, you will take ownership of the recording of our legacy income, an important area of growth for Mary's Meals.

Key responsibilities

• Set up records and create case files on Salesforce for all legacy bequests received from solicitors and from notifications of bequests on the Smee and Ford website.
• Record the details of all legacy bequests in the case file on Salesforce.
• Set up a SharePoint folder for the notified legacy bequests.
• Upload all legacy documentation received into the legacy case files on salesforce and into the SharePoint folder.
• Respond to the solicitor or personal executor acknowledging the legacy bequest, thanking the next of kin on behalf of major giving and requesting any further documentation.
• Raise tasks on the salesforce legacy case files as a reminder to follow up with the solicitor or the personal executor as to the progress of the legacy administration.
• Correspond in a timely manner with solicitors and personal executors to enquire into progress of the legacy administration.
• Throughout the legacy administration process update the legacy case files with notes of the correspondence with the solicitor or personal executor.
• On receipt of the legacy income complete the documentation requested by the solicitor and close the legacy case file on Salesforce.
• Escalate any issues identified to the Finance Business Partner Income.
• Review the open legacy case files with the Finance Business Partner Income and follow up on actions raised.
• Highlight any improvements/enhancements to the legacy process to the Finance Business Partner Income.

To apply for the role of Legacy Officer based at Mary’s Meals UK, please follow the apply instructions on Charity Job.

Applicants must hold full right to work in the UK.

We welcome applications from candidates of all different backgrounds and identities to apply. We are committed to building an inclusive and diverse charity providing a supportive place for you to do the best and most rewarding work of your career.

Applications will be reviewed on an ongoing basis and interviews arranged accordingly.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

National LGBT Independent Sexual Violence Advocate
 
About the role
 
This role builds on work that we have been doing for decades to support and empower LGBT people who have experienced sexual violence. Your work will enable LGBT people to feel supported, heard and empowered in the face of abuse and violence, and pave the way to a safer future for our community.
 
You will work directly with LGBT victims/survivors, offering them a space to talk and think through options, helping them plan what they want to do, and offering assistance in getting what they need from services. Your work will focus on needs specifically related experiences of sexual violence, including issues such as wellbeing, support with the criminal and civil justice process, safety and access to other services to enable survivors to cope and recover. You will be empathetic and thoughtful in your approach to understanding your clients’ needs, while remaining boundaried and mindful of self-care.
 
You will sit alongside our other advocates supporting LGBT people facing abuse or violence. You will work with mainstream services to ensure the voices and experiences of LGBT survivors are represented in order to make change for our community at a local and national level. You will also work closely with key partner organisations by attending meetings and have the opportunity to take part in external work to ensure a joined-up approach among services working with LGBT people facing abuse and violence.
 
This is a pivotal moment in Galop’s journey. We have grown quickly over the last six years and you will be part of the future of our work. You’ll help us reach, support and assist more of our community nationally. You’ll be helping to amplify the voices of LGBT survivors of abuse, and ensure that they are at the centre of Galop’s service.
 
For more information on this role please download the attached job description.
 
Location: This is a remote post, working from home. The role will include travel to our London building and occasional travel across the UK (averaging the need to travel into London one day a month). Travel costs will be reimbursed in line with our expenses policy.
Hours: Full Time (35 hours per week)
Contract: Fixed-term until 31 December 2026
Salary: You will start on scale point F1, £27,774.92 per year
 
Closing Date: Applications should be submitted by 23:59 on Sunday 22nd March
 
Interviews will be held online on Monday 6th April
 
REF-227 081

About the Role

Advice Giving

• Deliver a multi-channel advice service, including home visits, to clients regarding their energy needs and income maximisation support, ensuring advice provided meets the requirements of Citizens Advice quality standards.

• Ensure all case recording and other record keeping is completed within agreed timescales and conforms to the Office Manual and the Advice Quality Standards

• Use sensitive listening and questioning skills in order to allow clients to explain their problem(s) and to identify the next course of action.

• Use a range of information sources to find relevant information, then interpret and communicate this to clients, enabling them to tackle fuel poverty and financial hardship for the long-term.

• Assist clients with other related problems where they are an integral part of their case and refer internally or to other specialist agencies as appropriate.

• Meet the individual performance targets set as part of this project.

Research & Campaigning

• Take an active role in the research and campaigns process by identifying trends and social policy issues and communicating these to the Project Supervisor and Research & Campaigns Co-ordinator.

• Keep up to date with current research and campaigns priorities, initiatives and plans.

Administration

• Collect and record all relevant information given during interviews on to Casebook to meet the monitoring and evaluation requirements of the project.

• Be self-administering and undertake general administration tasks e.g. taking messages; photocopying, collating, filing; processing post etc.

Professional development

• Pass the City and Guilds NEA Level Energy Awareness exam within 2 months of starting the role.

• Keep up to date with relevant energy advice issues and maintain an up to date working knowledge of all new relevant legislation through:

o Attending training opportunities.

o Reading monthly subscriptions, relevant publications and Citizens Advice Updates.

• Prepare for and attend supervision sessions/team meetings/staff meetings/forums, as appropriate.

• Identify and implement your own learning and development needs.

Other duties and responsibilities

• If required, work from a variety of Citizens Advice Liverpool outlets across the city as required over the course of the week.

• Promote the aims, policies, and membership requirements of the Citizens Advice service.

• Ensure all processes and procedures that relate to the responsibilities of the role are delivered with a high level of awareness of the organisation’s equality and diversity ethos and policies.

• Be a positive ambassador for Citizens Advice Liverpool.

• Abide by health and safety guidelines and share responsibility for own safety and that of colleagues.

Requirements

Desirable

1. One year’s experience of delivering generalist advice within Citizens Advice or another quality assured environment such as AQS.

Essential

2. Experience of using interpersonal skills, including sensitive listening and questioning skills to understand the needs of others, especially in the context of telephony.

3. Ability to give and receive feedback objectively and sensitively.

4. Effective oral and written communication skills, with good IT knowledge to support delivery of service

5. Ability and willingness to work both on own initiative and as part of a team.

6. Willingness to learn and develop skills and be flexible with service delivery.

7. A good understanding of fuel poverty issues and the issues affecting society and their implications for clients and service provision.

8. Ability to assist with research and campaigns works by providing information about clients’ circumstances

9. Understanding of and commitment to the aims and principles of the Citizens Advice service and its equal opportunities policies.

10. Ability to pass City and Guilds NEA Level 3 Energy Awareness exam within the first 2 months of starting the role.

About us

Citizens Advice Liverpool is a charity that provides free, confidential and impartial advice to people who live and work in the city. We depend on a workforce of paid staff and over 120 trained volunteers. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We are the leading provider of advice and advocacy services in Liverpool and have helped clients with over 106,000 issues in 2022/2023.

CAL have achieved accreditation with the Workplace Wellbeing Charter, showing we are committed to improving the health and wellbeing of our workforce. We've also gained an award for outstanding contribution by an employer to workplace health and wellbeing 2022 by Merseycare NHS Foundation Trust.

We've gained awards from Citizens Advice National recognising our Advising Margainalised Communities Team for championing equity, diversity and inclusion in both 2021 and 2021. We were also named volunteer team of the year in 2022.