Manager jobs

The National Youth Orchestra is the UK’s leading organisation championing orchestral music as a powerful agent for teenage development. We activate teenagers’ confidence, optimism and skills to play their part in the world today, through performing and sharing extraordinary music.

We are looking for a Youth Support Manager to deliver outstanding pastoral care and safeguarding across NYO’s national programme. This role is central to ensuring that young people feel happy, listened to and secure while participating in NYO activities. 

This is an exciting opportunity to play a key role in supporting young people’s wellbeing and development through music. You will manage the year-round processes, people and routines that enable consistent safeguarding and welfare practice, champion NYO’s ethos and help young people thrive on every project. You will also be a visible and responsive point of contact for young people and staff during NYO activity, during residential courses and non-residential and online delivery.

You will line manage the Youth Support Co-ordinator and manage the freelance Support Team workforce. Working closely with colleagues across the Programmes team, you will ensure that pastoral needs are embedded into project planning, risk assessment, delivery and debrief processes.

The ideal candidate will combine strong team management skills with a rigorous approach to administration. You will be confident handling conversations with teenagers and their parents/carers, managing sensitive information, and co-ordinating practical logistics in a busy residential environment. You will also be a visible and responsive point of contact for young people and staff during NYO residentials and other activity.

At NYO, you’ll join a values-led, mission-driven organisation where people care deeply about the impact of their work. Our staff team is supportive, friendly and ambitious, united by a shared belief in the potential of young people and the power of orchestral music.

Our offices near Holborn in central London are a lively base for collaboration and creativity. NYO offers hybrid working, health cash plan, a cycle-to-work scheme, retail and entertainment discounts, and a 24/7 counselling and support helpline. Most NYO projects take place during school holidays or at weekends, and the postholder will be expected to attend the majority of residential activities. The role will include some weekend and statutory holiday working, for which a TOIL policy is in place. Outside project periods, the core office days are Tuesday and Wednesday.

Visit our website to find out more and apply.

Deadline for applications: 10am, Monday 29 June 2026
First round interviews: Monday 6 July 2026

Over the next five years of Battersea's income generation strategy, we are projecting significant income growth from Philanthropy, Partnerships & Commercial (PP&C). The Partnerships Marketing Manager will help Battersea strengthen our high-value supporter and partner relationships to unlock more value, meet income targets and contribute to overall brand and income generation objectives.

The Partnerships Marketing Manager will act as a central bridge between Marketing & Communications (M&C) and PP&C teams. The role will provide strategic oversight of high-value donor and partnerships marketing objectives, marketing activity, creative output and evaluation, so that outputs are aligned, timely and effective. This will ensure that our campaigns are integrated, our partnerships are elevated, and our commercial offer is optimised.

The role will develop and deliver high-value donor and partnership marketing strategies and plans and maximise opportunities to amplify Battersea’s key messages through our partnerships and reach new audiences. This role will focus exclusively on income-raising partners and donors (corporate partners, licensees, high value donors and large institutional funders) and will embed best-practice B2B/B2C partnership marketing across planning, assets, campaign integration and evaluation.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year.
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. If you would like to talk more about this, please contact us. Greyscale copies of the recruitment pack are also available on request.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:

At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Closing date:

19th June 2026

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Interview date(s):

First Stage Interview - w/c 6th July 2026.

Second Stage Interview - date TBC.

For more information about the role, please download our Recruitment pack.

Legacy and In Memory Fundraising Manager

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Acorns Children’s Hospice is looking for a Legacy and In-Memory Manager to lead and grow its legacy and in-memory fundraising programmes. The role will shape and deliver strategies that inspire supporters to leave gifts in their wills and honour loved ones through giving. Blending strategic marketing, empathetic communication, and relationship management, this position will play a key role in building sustainable income and strengthening lifelong supporter connections.

About the Role

At Acorns Children’s Hospice we offer specialist palliative care and support for children and their families across the West Midlands. We are there wherever and whenever they need us, in the hospice, community and at home. As the UK’s largest children’s hospice charity, in terms of both numbers of children and families supported, and annual expenditure on our care work- we need to raise more than £14 million each year to run and support our care services.

As Legacy and In Memory Manager, you will:

• Provide strategic leadership, mentoring and development for the Legacy and In Memory Officer, ensuring a high-performing and motivated team
• Develop and implement a multi-channel legacy marketing programme to increase awareness, consideration, and pledges of gifts in wills to recruit and retain a pool of legacy prospects and pledgers to maximise future legacy income
• Create compelling storytelling materials—brochures, case studies, videos, web content—to highlight the importance of gifts in wills
• Develop strong relationships with all relevant external stakeholders and audiences such as solicitors, executors, funeral directors, legacy enquirers and pledgers and with supporters who may be recently bereaved
• Set and monitor KPIs, measure campaign performance, and report on results to internal stakeholders
• Develop annual budgets and plans to deliver the legacy and in memory programme

About You

• Experience of delivering a legacy and/or in-memory programme
• Experience of and resilience to meeting targets and KPIs
• Experience of delivering presentations or public speaking
• Experience managing and developing high-performing teams
• Strong level of knowledge and understanding of probate, trusts, tax and property issues related to charitable legacies

What We Offer 

• £40,000 per annum
• 37.5 hours per week
• Hybrid role - based in nearest Acorns hospice (Walsall, Worcester or Birmingham), home working and travel to across the West Midlands
• Employee discounts from leading retailers – including the Blue Light Card
• Discounts on refurbished tech
• Health cash plan
• Gym membership and equipment discount scheme
• Bike2Work scheme - save up to 42% on bikes and equipment 
• Wellbeing, legal and financial support
• Career development through our Acorns Academy offering leadership, coaching, fundraising, clinical training and more.   
• Generous contribution to group personal pension plan (7.5%) or continuation of current NHS pension scheme
• NHS pension scheme life assurance or Acorns group life assurance scheme
• Annual leave entitlement increases with length of service 

Interviews are scheduled to be held on 3 June

You need to be eligible to work in the UK to be considered for this role. We are committed to safeguarding children and vulnerable adults and therefore any successful candidate will be asked to provide two satisfactory references.

As a UNICEF Gold Rights Respecting organisation, we are committed to ensuring that the United Nations Convention for the Rights of the Child is embedded into both culture and practice within the organisation. As an employee you will be a Duty Bearer for Children’s Rights and support all children to be Rights Holders.

Role Overview:
The Talent Set is delighted to assist with the recruitment of a Challenge and Virtual Events Manager. This vital role focuses on developing innovative, engaging events that generate sustainable income, fostering new partnerships, and enhancing supporter engagement within the charity sector.

Key Responsibilities:

• Collaborate with senior stakeholders to develop and implement strategic plans that maximise income from challenge and virtual events.
• Design and execute multi-channel marketing campaigns to boost participation and fundraising outcomes.
• Cultivate relationships with participants, supporters, and external partners through newsletters, online groups, and event coordination.
• Manage the delivery of existing events and conceptualise new ones to increase fundraising potential.
• Lead and supervise up to three team members, ensuring deadlines, budgets, and quality standards are met.
• Analyse processes and implement improvements to optimise event efficiency and effectiveness.
• Maintain accurate financial records, producing reports to support decision-making and target tracking.
• Ensure all activities comply with policies, legal requirements, and best practice standards, including data protection and fundraising regulations.
• Foster collaboration across teams to identify new fundraising opportunities and maximise income streams.
• Undertake additional duties supporting the organisation’s fundraising objectives and sustainable growth.

Person Specification:

• Proven experience in delivering and marketing large-scale events to diverse audiences.
• Demonstrable history of using insight to develop and evaluate new fundraising products and initiatives.
• Skilled in project planning, target setting, and achieving outcomes, both financial and non-financial.
• Strong relationship-building capabilities with internal teams and external partners.
• Excellent written and verbal communication, with high attention to detail.
• Knowledge of fundraising regulations, charity law, GDPR, and supporter data management.
• Creative thinker with adaptability to changing priorities and environment.
• Effective leadership and team management abilities.
• Strong organisational skills, capable of managing multiple projects simultaneously.

What’s on Offer:

• Salary: £35,900
• Location: Remote (UK based)
• Contract: Until April 2027

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Are you an experienced corporate fundraiser with a proven track record of winning significant, high‑value partnerships and a passion for developing others to do the same?

We’re looking for a Regional Corporate Partnership Development Manager to help us strengthen and grow corporate fundraising delivered through the British Heart Foundation’s (BHF) Community Fundraising team, supporting our vision of a world where everyone has a healthier heart for longer.

About the role

As a Regional Corporate Partnership Development Manager, you’ll be a key member of the Corporate Partnership team, playing an essential role in building the capability, confidence and consistency of Fundraising Managers across the UK.

This role is all about empowering others to secure and grow high value corporate partnerships. Drawing on your own experience of winning and managing £50k+ partnerships, you’ll coach Fundraising Managers through the full corporate sales cycle from pipeline development and proposition shaping, to pitching, negotiation, contracting and stewardship.

You’ll design and deliver training, embed best practice processes, and create practical toolkits that strengthen regional corporate fundraising. You’ll also support account management activity, helping Fundraising Managers deliver excellent stewardship, renewal strategies and long term growth for existing partners.

Working collaboratively across Community Fundraising, Corporate Partnerships and High Value Operations, you’ll help ensure our Community Fundraising Managers have the skills, tools and confidence to deliver exceptional corporate partnerships.

About you

As our ideal candidate, you bring strong experience of securing high value corporate partnerships and a strong understanding of what excellent corporate fundraising looks like. You’ve personally identified opportunities, shaped propositions, pitched to senior decision makers and successfully closed significant partnerships.

Just as importantly, you have a coaching mindset. You enjoy and have experience developing others, sharing your expertise and helping Fundraising Managers build their confidence and capability.

You bring:

• Proven experience winning high value corporate partnerships, with a strong track record of achieving financial targets while managing multiple priorities effectively.
• End to end sales cycle expertise, from identifying opportunities and shaping propositions to pitching, negotiating, contracting and onboarding partners, supported by strong organisational skills.
• Coaching and capability building skills with experience training, mentoring or upskilling colleagues to improve confidence and performance, ensuring teams stay structured and focused.
• Strong communication and presentation ability, confident engaging with senior internal and external stakeholders.
• Creative and commercially minded thinker, generating innovative, viable ideas that strengthen partnership outcomes and are delivered through clear planning and structured execution.

Working arrangements

This is 12 month fixed term contract.

This is a field-based role covering the UK. You'll need to live in England or be able to relocate to this region. This role requires regular travel within England, and occasional travel to other parts of the UK. A full UK driving licence is desirable but not essential.

Belonging at BHF

We are committed to creating a workplace where everyone feels valued, supported and able to thrive. Embracing different perspectives and backgrounds strengthens our organisation and helps us make a greater impact together.

To hear from our people, explore Belonging at BHF.

Our people are at the heart of everything we do. For over six decades, we’ve funded ground breaking research that has helped keep millions of hearts beating and millions of families together.

Benefits and development

We offer a comprehensive range of benefits designed to support your wellbeing and professional growth.

To find out more, you can download the Benefits document at the bottom of this page or visit our Benefits and Development pages.

If you need flexibility to help balance work and home life, please talk to us at the application or interview stage.

Interview process

The interview process will consist of two stages which will be held over MS Teams, first stage interviews will be held week commencing 22nd June 2026.

How to apply

It’s quick and easy to apply for a role at the BHF. Just click on the apply button below. All you’ll need is an up-to-date CV and supporting statement, outlining your interest in the role and how you meet the role’s criteria.

Our recruitment processes are fair, accessible, and inclusive. BHF use anonymous CV software as part of the application journey.   

We support responsible use of AI to help shape your application. By applying for a role at BHF, you confirm that your application is authentic and reflects your own skills and experience, to ensure everyone is assessed fairly. 

Should you need any adjustments to the recruitment process, at either application or interview, please contact us.

Please note this role is known internally as Regional Partnership Development Manager.

Lightbox Gallery & Museum is entering an ambitious new phase as we prepare for our 20th anniversary in 2027. This role offers an exciting opportunity for an experienced and initiative-taking fundraiser to help shape the organisation’s future by developing new income streams and leading our anniversary campaign, Lightbox20.

You will take ownership of the campaign activity across the organisation - developing strategy, building relationships with donors and partners, and delivering income to agreed targets. At the same time, you will manage the practical detail that underpins successful fundraising, including stewardship and our CRM system.

Key priorities are developing and delivering the Big Give campaign this year, capital fundraising for the garden and our 20th anniversary Lightbox 20.  

This role will suit someone who thrives in a small organisation, understands the unique challenges and opportunity this brings and who is self-motivated to build an ambitious campaign from the ground up. The successful appointee will combine strategic thinking with direct delivery, collaborating closely with the Director and Trustees to secure the next chapter of Lightbox Gallery’s success.

Key Responsibilities

Strategic Fundraising Leadership

• Lead the delivery of the Lightbox20 anniversary campaign, creating compelling cases for support, preparing fundraising collateral, and engaging supporters and stakeholders.
• Deliver an ambitious fundraising campaign with clear targets that is aligned with organisational goals.
• Identify and develop new fundraising opportunities, partnerships, and income streams, including the Big Give campaign for Giving Tuesday December 2026.

Relationship and pipeline management

• Collaborate closely with the Trustees and Director to identify, build, and manage relationships with individual donors, supporters and prospects.
• Develop cultivation and stewardship plans, including face-to-face meetings, events, and personalised engagement.
• Confidently represent the organisation when meeting donors and supporters.

• Identify local business sponsorship opportunities and approach relevant businesses to celebrate Lightbox20.
• Maintain strong relationships with funding partners through effective reporting and stewardship.

Event support

• Support and attend fundraising events and campaigns, including Director’s Circle events, and donor cultivation and stewardship activities.
• Work collaboratively across the organisation to maximise fundraising opportunities within exhibitions and public programmes.

Fundraising Operations & Administration

• Manage campaign donor communications, acknowledgements, and stewardship processes.
• Conduct prospect research and maintain accurate records.
• Monitor income, prepare reports, and track fundraising performance on the database, Raiser’s Edge.
• Ensure fundraising activities comply with relevant regulations and best practice.

For the person specification, please see the Job Description attached.

Salary: £47,549
Contract: Permanent – full time
Location: London Hybrid – 1 day a week in Aldgate office
Closing Date: 10 June
Benefits: 5% pension, Access to EAP, opportunity to buy holiday and health cash plan

We are working with a leading disability charity who are looking for a Partnership Development Manager to secure and grow new 6-7 figure corporate partnerships. This new role is a crucial part of the fundraising team, created to unlock bold, sector leading partnerships. If you’re excited by working at pace, creating insight-led, compelling partnership propositions and securing high-profile, national partnerships that drive real change this could be a perfect role for you.

To be successful as the Partnership Development Manager you will need:

• Experience securing six-seven figure long-term corporate partnerships, managing complex pipelines and delivering against income targets
• Demonstrable experience of writing successful and compelling proposals and pitches, tailored to a corporate audience
• Excellent relationship-building abilities with the skill to influence and engage cold and warm contacts.

If you would like to have an informal discussion, please call Emma on 02030 062787 or email your interest along with your CV to [email protected].

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserve the right to end the application period sooner.
 

We are working with an inspiring social welfare charity to recruit an IG Manager, they are looking for someone with strong, multi-channel, individual giving experience, you will bring structure around what is currently underway but also expand the current channels and proactively capitalise on the potential in this space.

This is a hybrid role with one day a week in the London office.

The Charity
A passionate social welfare charity, dedicated to bringing practical and emotional support, while providing friendship to those who find themselves lonely and isolated in a foreign part of the world.

You will be joining an incredible organisation, with a friendly and inclusive working culture, offering fantastic benefits.

The Role
Develop and execute an ambitious and sustainable Individual Giving strategy
Develop the existing digital donor acquisition strategy, develop and implement a legacy marketing strategy
Lead the end-to-end delivery of diverse targeted individual fundraising campaigns across a range of mediums, including digital, direct marketing, events and face-to-face channels
Build programmes of targeted communications to both existing donors and potential new donors

The Candidate
Track record of experience in individual giving, direct marketing, or a related fundraising role within a nonprofit or charity setting
Experience of devising and implemenintg a successful Individual Giving strategy
Track record of success in managing multi-channel fundraising campaigns and meeting ambitious income targets
Excellent communication skills, both written and verbal, with the ability to craft and deliver inspiring and compelling fundraising copy
Persuasive and impactful communication style, with the ability to inspire, support and cultivate relationships

IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Bring the ocean’s story to life

We’re working for a cleaner, better-protected, healthier ocean.  To achieve this, we build and sustain strong, high-value and long-term partnerships with key environmental funders and other grant makers to fund our projects that are central to our overall strategic goals and aims.

We have a new role of Trusts & Grants Manager to develop relationships with key environmental funders. You’ll contribute meaningfully to the current Trusts and Grants annual income of circa £2.8m, whilst developing high level opportunities to drive income growth and impact in future years. You’ll need to have a strong knowledge of the UK trusts and grants sector, with the ability to build and sustain positive relationships with partnerships. If you’ve got a proven track record in developing compelling funding proposals for complex projects, helping to shape and focus project plans and budgets, stewarding relationships with trust and grant donors and a passion for protecting our ocean, we’d love to hear from you.

What you’ll do

• Develop and deliver a pipeline of high-quality trust and grant applications.
• Build and manage strong relationships with new and existing trust and grant funders to maximise long-term support.
• Deliver best in-class grant stewardship, providing excellent donor care.
• Work collaboratively across the organisation to develop compelling, fundable projects and proposals.
• Support income planning, stewardship, reporting and accurate grant record-keeping to help achieve team targets.

Why join us?

• You'll be part of a passionate, friendly and forward-thinking team.
• Your work will directly help obtain the required funding to achieve our overall aims and objectives.
• We’re flexible, inclusive and committed to learning and growing together.
• We believe in evidence, action and people-powered change.

WHO WE ARE

We are Zarach, the children’s bed charity, and we’re on a mission to end child bed poverty, helping children get a good night's sleep, and the chance to thrive at school. 

In our nearly eight years as a registered charity, we’ve captured the hearts and attention of many individuals, community groups, businesses and funders who want to support us on our mission. We’ve also been given an incredible media platform from which we have raised awareness of child bed poverty at local, regional and national levels. This support and awareness has seen us deliver over 17,000 bed bundles to children to date!

WHO WE ARE LOOKING FOR

As we grow, we are looking to recruit a Policy & Advocacy Manager to join the Communications team.

As our ideal candidate you will need to be in commuting distance to our Leeds warehouse, meaning you can travel regularly to meet with the team. This is a hybrid role based between the Leeds warehouse and home, and regular travel to other locations will be required to attend meetings, conferences and other such activities related to policy and advocacy. As such, you will need to have a full UK driving license and access to your own car.

You will be someone who has strong experience in the field of policy and advocacy, with a proven track-record of engaging and influencing a range of external audiences and political stakeholders, such as MPs and councillors.

Alongside your relevant skills and experience, we’ll be looking to see that you have a genuine care for our mission and, as such, are self-motivated to do a great job and be a values-led member of our team.

Ideally, you’ll have experience in a charity/NGO or social policy sector, due to some of the specialities that come with this. However, charity experience is not essential if you can demonstrate an appetite and track record for continual learning and development across your working life to date. 

WHAT WE OFFER

• Starting at £20,400 with progression up to £22,800 p/a (£34,000 - £38,000 FTE)

• 28 days, plus Bank Holidays (prorated for part-time work)

• Healthcare Cash Plan

• Quarterly Staff Recognition Award

• A great working environment! One of our colleagues described us as- “Zarach is a wonderful place to work with the mission at the core of all that we do” 

To decide if you’d like to bring your skills and experience to bear in the pursuit of our mission, please have a look at the job description, our website and the coverage of us across social media. 

Head of FP&A | Permanent | £63,000 - £67,000 | London | Hybrid

For a well-known charity in central London, we're recruiting a permanent FP&A Lead to join a high-performing finance team. This role will design and deliver accurate and timely financial information, supporting the decision-making process for stakeholders. The role will manage a Finance Business Partner and Systems Analyst and will lead on ensuring the financial systems and processes and fit for purpose, whilst collaborating across the organisation to build financial capacity. Finally, the FP&A Lead will integrate financial planning and drive improvements to enhance decision-making and long-term sustainability.

Main Duties:

• Lead annual budgeting and reforecasting - working with department to set KPIs and provide decision-making analysis
• Build the framework for collecting and communicating the organisational budget and forecast
• Develop and deliver regular financial MI to stakeholders
• Develop first-class financial analysis across income and expenditure, project and fund accounting, and cashflow
• Champion continual improvement in financial management across the organisation
• Lead the production of key financial reporting and analysis
• Lead engagement with all stakeholders, needing FP&A meets needs and good practice
• Manage restricted fund accounting, ensuring financial reporting enables robust grant applications and reporting
• Collaborate with senior leadership to provide insight, planning and analysis for major programmes
• Partner with the Head of Finance to review existing and new finance software to meet strategic planning needs
• Maintain workflows, chart-of-accounts, polices and procedures
• Lead and manage a team of 2
• Partner with senior budget holders to enable planning and budget decisions, and produce robust financial reports to inform decision-making

Person Specification:

• Qualified CCAB or substantial experience
• Experience leading a budget and reforecast process
• Experience developing financial reporting systems and MI
• Experience using tech to deliver financial planning and analysis
• Line management and supporting teams
• Experience evaluating and adapting financial systems to meeting organisational and technological demands
• Ideally experience of Charity SORP, fund and project accounting (restricted funding)
• Experience using AI tools to enhance forecasting, reporting and decision-making
• X-Ledger and Power BI experience

________

As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.

The On Demand Shift Manager provides operational leadership, clinical oversight and shift coordination for the On Demand bereavement support services which operate Mondays through Fridays 8am to 8pm. The role ensures that children, young people, and adults receive timely, safe and compassionate responses to bereavement needs through digital and on-demand channels.

In addition to line managing the On Demand Bereavement Specialists, the post holder also works on shift as part of the delivery rota to support the team directly, provide real-time guidance, and covers frontline services gaps. This blended role combines hands-on leadership, active service participation, and quality assurance, promoting excellent clinical standards, safeguarding practice, and a culture of learning and care. The post holder will work closely with the Head of On Demand Services to ensure that On Demand Services remain responsive, trauma-informed and aligned with best practice and organisational priorities.

Main Responsibilities

Leadership and Management

· Lead and coordinate daily On Demand service operations to ensure timely and effective response to live support requests

· Working closely with the other On Demand Shift Managers, manage team rotas, shift allocations, and cover arrangements to maintain consistent staffing and service continuity

· Provide real-time oversight during active service hours, offering guidance on case complexity, prioritisation and risk management

· Work on shift as part of service delivery to provide direct bereavement support, model best practice and ensure adequate cover during periods of high demand or staff absence

· Ensure service efficiency through proactive communication, timely handovers, and smooth transitions between shifts

· Support the Head of On Demand Services in monitoring resourcing, workflows and performance metrics

·  Offer live, on-shift supervision and mentorship to On Demand Bereavement Specialists, ensuring quality and consistency of interventions

· Support staff in making safe, informed, and trauma-sensitive decisions in line with organisational safeguarding policies

· Provide clinical leadership for the On Demand Bereavement Specialists on shift, offering case consultation and decision-making support particularly in high-risk, ethically complex or emotionally intense presentations

· Hold clinical responsibility for the most complex service users on shift, supporting staff to formulate risk, decide on interventions, and coordinate onward referrals or emergency responses in line with organisational policies and processional codes of ethics

· Model high standards of clinical thinking, boundaries and self-care, supporting staff and volunteers to manage vicarious trauma, moral distress and the emotional impact of working on an On Demand service

· Facilitate reflective debriefing following challenging or traumatic cases to maintain staff wellbeing and service stability

· Ensure all support aligns with the NICE (2004) Level 2 psychological intervention framework and current evidence-based practice

· Foster a compassionate, psychologically safe team culture that prioritises practitioner wellbeing, resilience, vicarious trauma awareness and continuous learning from service delivery

· Collaborate with the Head of On Demand Services on workforce planning, recruitment, induction and succession to maintain service resilience and capacity

Communication and Relationships

· Communicate clearly and sensitively within the organisation and with external partners, including parents, carers and professionals across social care, education, health and mental health services (i.e. schools, social services, CAMHS, CMHTs and/or GPs)

· Provide clear, supportive and trauma-informed communication to bereaved children, young people and adults during live shifts, adapting approach to age, crisis level and digital medium

· Offer real-time guidance, debriefing and constructive feedback to On Demand Bereavement Specialists during shifts, promoting consistent standards and shared learning

· Build collaborative relationships with internal teams and external stakeholders to support integrated care pathways

· Communicate effectively with the Head of On Demand Services and senior leadership on shift incidents, risks, service pressures and quality improvements, escalating appropriately

· Handle sensitive feedback, complaints and critical incidents with empathy, transparency and solution focus, maintaining trust with internal and external stakeholders

· Adapt communication style and approach to suit the needs, preferences, and emotional states of children, young people and adults, including those with neurodiverse profiles or communication difficulties

· Provide clear, compassionate explanations of support options, safeguarding procedures, and next steps to children, young people, adults and families

· Maintain professional boundaries while fostering a safe and supportive environment for children, young people and adults

· Respond to challenging or emotionally charged situations with sensitivity, professionalism, and a focus on empathy and support

· Ensure accurate and timely documentation of communications and decisions in line with organisational policies and data protection regulations

Knowledge, training and experience

· Assess and engage in interventions with children, young people and/or adults in accordance with best practice

· Complete comprehensive psychosocial assessments which include assessments of risk and determining appropriate level of response/intervention

· Deliver targeted pre/post bereavement support and interventions utilising a range of therapeutic and psychosocial techniques, working within level 2 of the NICE (2004) psychological framework

· Advanced understanding of grief, loss, trauma, child development, and the psychological and social impact of bereavement on children, young people, families and adults

· Apply sound clinical judgment and maintain professional accountability for practice in line with national standards, organisational policies, and personal relevant professional Code of Conduct

· Maintain knowledge about current, evidence-based practice

· To maintain a personal profile of professional development in accordance with professional requirements/governing bodies

· Demonstrate knowledge of all relevant policies and procedures

· Adhere to legislation and statutory guidance related to Safeguarding Children and Young People, Safeguarding Adults, and the Mental Capacity Act, providing advice and guidance to colleagues and partner agencies where appropriate

· Participate actively in clinical supervision and reflective practice to ensure safe, ethical, and effective service delivery

· Contribute to the development and sharing of knowledge within the team by supporting training, mentoring, and peer learning opportunities

Analytical and judgment skills

· Strong ability to make rapid, sound clinical and safeguarding judgments during live shifts, assessing risk, prioritising cases and deciding on immediate interventions or escalations

· Analyse real-time service data to optimise shift deployment, identify trends and recommend operational improvements

· Alongside the Head of On Demand Services critically evaluate team performance, recordings, transcripts and audits to provide targeted service or staff development, mitigate practice drift and uphold clinical governance standards

· Exercise exceptional professional judgment in assessing the emotional, psychological, and social needs of children, young people, and adults pre and post bereavement and in the delivery of immediate on demand support

· Analyse complex information gathered through assessment, observation, and communication to identify individual needs, risks, and strengths

· Recognise and manage situations that involve ambiguity, uncertainty, or emotional intensity, drawing on supervision and established frameworks for professional support

· Apply a trauma-informed and developmentally appropriate lens to clinical decision-making, ensuring sensitivity to cultural, social, and contextual factors influencing grief

· Contribute actively to meetings, clinical supervision, peer supervision, case discussions, and service reviews to plan, coordinate, and evaluate strategies of care and support

· Ensure accurate, timely, and meaningful data recording and reporting to inform clinical practice, service evaluation, and organisational performance monitoring

· Planning and organisational skills

· Strong shift and staff coordination

· Plan and organise work autonomously while engaging collaboratively with colleagues and volunteers to support coordinated care and seamless service delivery

· Support in the organisation of comprehensive quality assurance processes including shift audits, case sampling, outcome tracking and compliance monitoring

· Plan and deliver team training, drills and simulations for crisis scenarios, digital tool proficiency and new protocols, ensuring readiness for peaks in bereavement demand

· Provide cover and support for On Demand Support Service staff during periods of absence or high demand

· Maintain accurate, up-to-date documentation in accordance with confidentiality, data protection, and statutory requirements

· Demonstrate self-awareness and reflective capacity, using supervision and peer support to sustain personal wellbeing and professional effectiveness

· Contribute to the development of efficient, evidence-based practices by supporting team planning, service evaluation, and continuous improvement initiatives

Person Specification

· Level 4 qualification (or above) in counselling, psychotherapy, clinical psychology, counselling psychology or arts psychotherapy Current registration with a professional body (ie. HCPC, BACP, UKCP, NCPS)

· Current registration with a professional body (ie. HCPC, BACP, UKCP, NCPS)

· Evidence of relevant continuing professional development

· Experience of leading a team, ideally in bereavement, palliative care, mental health or closely related fields

· Experience with digital platforms

· Proven track record of successfully managing multidisciplinary teams delivering services to complex service users and complex safeguarding and risk issues involving children and adults

· Proven skills in managing teams and change successfully

· Experience of working therapeutically with children and young people

· Experience of working therapeutically with adults

· Robust knowledge of the emotional and psychological impact of bereavement and the needs of bereaved children, young people, families and adults

· Strong understanding of grief, loss and trauma across the life course, and of evidence-based bereavement interventions for children, young people and adults

· Deep understanding and knowledge of psychological theories, therapeutic interventions and models of grief work for children, young people and adults, and their effective application in practice

· Able to make clear psychological assessments inclusive of risk, safeguarding and mental health needs for children, young people and adults

·  Expert knowledge of safeguarding policies and procedures

· Strong leadership, communication and relationship-building skills, with the ability to influence at senior levels and work collaboratively across teams and organisations.

· Strong understanding of change management and how best to implement change

· Excellent communication skills both verbal and written

· Attention to detail and produces reports and information to a consistently high standard

· Ability to manage time effectively, meeting deadlines while maintaining quality and accuracy

· Ability to successfully work collaboratively with colleagues, demonstrating strong interpersonal skills and the ability to influence and engage others positively

· Ability to deliver effective support, supervision, and line management to staff and volunteers, fostering professional growth and accountability

· Model high levels of personal integrity, professionalism, and ethical conduct

· Bring passion and enthusiasm for delivering high quality digital first bereavement services to children, young people, families and adults

Benefits

· 25 days’ holiday plus bank holidays (pro rata if applicable) with increase for long service.

· TOIL for our hours work.

· Contributory pension scheme.

· Company sick pay.

· Employee Assistance Programme.

· Life assurance.

· Training loans.

· Enhanced family friendly policies.

Recruitment Timetable

Application deadline: 17th June 2026 at midnight

We reserve the right to close the vacancy early if we receive a high number of applications for the role before the closing date.

Please refer to our recruitment pack for further details on the interview process.

About The Role

Are you looking for a leadership role where you can make a real difference to dementia services across Norfolk and Suffolk?

Do you have the skills to manage contracts, lead and support a team, and work collaboratively within a multi-agency pathway to improve outcomes for people affected by dementia?
We’re excited to offer an opportunity to join Alzheimer’s Society as a Local Services Manager for Norfolk and Suffolk. In this role, you’ll provide leadership and oversight for locally commissioned dementia support services, ensuring they are high-quality, person-centred, and responsive to local need. You’ll work closely with partners across health, social care and the voluntary sector, using insight and lived experience to shape service delivery and continuous improvement.

This is a home-based role, with regular travel across Norfolk and Suffolk, and occasional travel across the wider region for meetings, engagement activity and partnership working. Mileage expenses will be paid from the Norfolk and Suffolk border.

If you’re a collaborative, organised and values-driven leader who is motivated by making a meaningful impact for people affected by dementia, we’d love to hear from you.

About you

You will have:

- Experience in managing or supporting service delivery, ideally within health, social care or community settings or transferable experience from related sectors.
- Experience in leading teams and managing contracts.
- Passionate about improving services for people affected by dementia and committed to our values.
- Comfortable working independently and collaboratively across a dispersed team.
- Have organisational and relationship-building skills, with the ability to engage stakeholders and monitor performance.
- Be able to travel regularly across Norfolk and Suffolk and maintain a strong local presence.

Please don’t be put off from applying if you don’t meet every single requirement listed. We recognise the value of transferable skills and lived experience, and we’re keen to hear from candidates who can demonstrate potential, capability and a willingness to learn.

Key Responsibilities:

- Provide operational and contractual oversight of the Norfolk and Suffolk dementia support service, ensuring delivery in line with the contract.
- Lead, manage and support a team of Dementia Advisers, ensuring high-quality, person-centred support and strong performance
- Work in close partnership with other Local Services Manager to ensure consistent, seamless service delivery across Norfolk and Suffolk.
- Develop and maintain effective relationships with local authorities, NHS partners and wider pathway stakeholders.
- Use performance data, quality assurance and lived experience insight to identify opportunities to strengthen services and improve outcomes for people affected by dementia.

Interviews for this role have been provisionally scheduled to take place via MS Teams on w/c 22nd June 2026.

Are you an experienced fundraising compliance professional looking for a role where you can shape standards, influence culture and help create the best possible supporter experience?

Great Ormond Street Hospital Charity is looking for a Fundraising Compliance Manager to join our sector-leading team at an exciting point of growth and evolution. This is an opportunity to play a central role in strengthening how we support safe, ethical and high-quality fundraising across the organisation.

In this role, you’ll work across teams and with external agencies to help embed a culture where compliance is seen not as a barrier, but as something that enables confident, responsible and supporter-focused fundraising. You’ll combine strategic oversight with hands-on delivery—using insight, training and collaboration to help teams make good decisions and deliver excellent experiences.

We’re looking for someone who enjoys building relationships, solving problems and helping others navigate complexity with clarity and confidence. This is a varied role with visibility across the organisation, where you’ll have the opportunity to shape processes, influence ways of working and help drive continuous improvement.
 

Salary

The salary for this position is £45,866 per annum and we operate a hybrid working policy of a minimum of 2 days per week in the office.

In line with our EDI strategy and Total Reward policy, we calculate our salaries based on benchmarking data across the charity sector. To ensure fairness for existing staff and new joiners, we do not offer salaries above the advertised rate.

Key Responsibilities

• Lead and develop fundraising compliance activity across the charity, helping to ensure fundraising is delivered safely, ethically and in line with regulatory requirements.
• Work closely with fundraising teams and external agencies to quality assure activity and promote high standards across supporter communications and experiences.
• Monitor, analyse and report on complaints, risks and trends—using insight to identify opportunities for improvement and strengthen supporter confidence.
• Produce clear and effective reports for senior stakeholders, including the Fundraising Leadership Team and Trustees.
• Develop and maintain practical guidance, resources and tools that help teams feel informed, supported and empowered to deliver compliant fundraising activity.
• Build confidence and understanding of fundraising compliance and best practice through the delivery of training to both internal and external fundraisers.
• Support the continued evolution of compliance processes and ways of working, identifying opportunities to improve consistency, clarity and effectiveness.
• Build strong relationships across the organisation, acting as a trusted advisor and approachable source of expertise.

Skills, Knowledge and Expertise

• Significant experience of working within a fundraising compliance  related regulatory environment.
• Expert knowledge of the Fundraising Code of Practice and wider fundraising regulation.
• Understanding of Gambling Commission legislation in relation to charity lotteries.
• Good understanding of GDPR and data protection requirements.
• Experience producing reports and presenting information clearly for different audiences.
• Experience delivering training, guidance or support that helps build confidence and capability.
• Strong relationship-building and stakeholder management skills.
• Excellent communication skills, with the ability to explain complex information clearly and practically.
• A collaborative and solutions-focused approach, with sound judgement and attention to detail.

This is a high-impact role where you’ll help shape how fundraising is delivered across the organisation—creating the confidence, clarity and support that enables teams to do great work responsibly and well.