Manager jobs

We have rewarding opportunities available for two Female* Crisis House Peer Support Workers to join our team across Bath & North East Somerset and Swindon and Wiltshire (BSW) based in Swindon.  You will join us on a full-time, permanent basis working 37.5 hours per week across rotating shifts Monday to Sunday including days, evenings and sleep-ins, to meet the needs of the Service.  In return, you will receive a competitive salary £26,227 per annum, plus £70 per sleep-in (the expectation is 1 sleep-in per week is required) plus benefits.

Established in 1983 Bristol MISSING LINK is a leading provider of Housing and Support Services to women with mental health and housing related support needs in Bristol. Missing Link is the parent organisation to NEXT LINK domestic abuse services and SAFE LINK sexual violence services.

In return for joining us, we will offer you:

•   Up to 30 days annual leave (depending on length of service)

§  3 extra holidays including International Women’s Day

§  Excellent development and training opportunities

§  Employer pension contribution (minimum 5% of your gross salary)

§  Mindful Employer Plus Scheme

§  Cycle to Work Scheme

§  Long Service Awards

§  Health and Wellbeing programme

 

About the role:

 

We are looking to recruit two Female* Peer Support Workers at our Mental Health Service in Swindon.  You will work as part of the new Mental Health Framework that will sit alongside and compliment those provided by primary and secondary care, as a key partner within the Mental Health and Wellbeing Partnership (a collaboration of voluntary organisations including Alabarè, Second Step and Nilaari).  Make a difference to someone’s life with a fulfilling role at Missing Link.

Key duties and responsibilities of our Female* Crisis House Peer Support Worker:

• Deliver person-centred support, collaboratively developing and reviewing care plans focused on recovery and personal goals.
• Work inclusively and equitably with all service users, ensuring cultural sensitivity, challenging stigma, and advocating where needed.
• Monitor mental health, ensuring timely intervention, engaging with multi-disciplinary teams, and offering harm-minimisation support.
• Assist in crisis management, responding to emergency situations with calm, professional intervention.
• Promote coping mechanisms and self-management strategies that encourage independence and resilience.

§  Work within a recovery and psychologically informed approach, supporting women to maximise their safety, independence and wellbeing

§  Liaise effectively and collaboratively with all appropriate agencies and community groups

§  Take part in the assessment of women referred to the service; including gathering additional information from supporting agencies

• Build trust and rapport by utilising personal lived experience to provide emotional and practical support.

This is not an exhaustive list of your duties and outlines the general ways in which it is expected you will meet the overall requirements of this post.

What we are looking for in our ideal Female* Crisis House Support Worker:

 

§  Have a passion to make a real difference to how services are delivered and outcomes for those using services

§  Believe that recovery is a reality and hold hope for women

§  Skilled in managing difficult conversations with the ability to hold boundaries

§  An understanding of cultural diversity

§  To have a strong understanding of the needs of people with mental health problems

§  You must have a understanding living with and managing mental health issues or supporting someone in emotional distress, including understanding the barriers to meaningful living

§  An understanding of when and where to signpost is essential

§  A full driving licence (to include business use) and access to transport

If you are motivated, resourceful and passionate about Mental Health, please apply now to join us as our Female* Crisis House Peer Support Worker and contribute to the valuable work Missing Link and its wider services, delivering hope and support to Women in a Mental Health Crisis.

How to apply:

Please download the application pack from our website and complete the application form. Please submit your application by 9am Friday 11th September 2026.  Please do not send CVs.  Interviews will be held week commencing 14th September 2026.

We’re looking for an enthusiastic and motivated person who can help us grow our fundraising and generate vital income to support our work with unpaid carers across County Durham and Darlington.

This is a varied role where you’ll lead on developing fundraising opportunities, from researching trusts and foundations and preparing high-quality funding applications, to building relationships with local businesses, community groups and supporters.

About the role

You’ll work with colleagues across the organisation to identify funding opportunities and help us demonstrate the difference our services make to carers.

Your work will include:

• Researching trusts, foundations and other funding opportunities
• Preparing funding applications, proposals and expressions of interest
• Developing community fundraising and individual giving
• Building relationships with local businesses, community groups and supporters
• Developing corporate partnerships, sponsorship and Charity of the Year opportunities
• Supporting local people and groups who want to fundraise for us
• Preparing reports for funders and helping us demonstrate the impact of their support

We’re looking for someone with experience in fundraising, business development, grant applications or income generation, alongside strong written communication and relationship-building skills.

Most importantly, we’re looking for someone who is enthusiastic, proactive and shares our commitment to improving the lives of unpaid carers.

Please visit our website to download the full Job Description, Person Specification and Application Form.

About the role: AMRC is looking for a policy officer to join our small but highly influential policy and public affairs team, working at the heart of the medical research community. You will support our influencing and advocacy work, helping build a thriving research environment that facilitates innovation. We work with government and policy makers to ensure that our charities can invest in a healthy and sustainable research system across universities and the NHS. You will undertake analysis and horizon scanning to enable us to keep our members up-to-date, and you will support the development of AMRC’s policy activity. You will support activities in many areas of work including improving the sustainability of charity-university research; enhancing research careers, translation and infrastructure; maintaining a facilitative legislative and regulatory environment; and enhancing charity-industry partnerships, helping research findings to be translated into treatments, policy and practice more quickly. There will also be a public affairs dimension to the role that includes work with the APPG for Life Sciences, for which AMRC is part of the secretariat. 

Please see our website for the job description and application instructions. 

ISEAL is seeking an experienced charity finance professional to play an important role in ensuring the accuracy and integrity of our financial records and systems.

As part of our small finance team, the Finance Coordinator will help provide a strong financial administration service to the organisation. The postholder will work closely with ISEAL’s membership team, as well as across different areas of ISEAL’s finances. Having recently introduced a new finance system (Sage INTACCT) and generally overhauling our major systems, we see this role as being part of our journey to learn how to further exploit this set-up.

The role has some core responsibilities focused on ISEAL’s sales ledger, timesheets and payroll. The Sales ledger covers both income from our members, and other customers. The postholder will hold responsibility for engaging colleagues across the organisation with the relevant finance processes.  All our core-finance roles also cover for each other as needed.

As an ideal candidate, you will bring a good understanding of accounting and finance, ideally having passed some professional exams. You will have experience of finance systems as well as excellent IT and excel skills. You will bring strong technological competencies and an interest to develop financial systems and processes. An ability to manage your own work and comfortably communicating with colleagues and customers alike comes naturally to you.

ISEAL is the global membership organisation for sustainability systems, including many of the world’s most respected schemes. Our members work across diverse sectors and issues – from labour rights and livelihoods to biodiversity conservation and climate resilience. They are international, with global reach, and support businesses and the economy to become more sustainable in every way.

Key responsibilities

Financial accounting

• Maintain and manage sales ledger
• Ensure that money received is properly captured in ISEAL’s accounting system
• Monitor outstanding balances, and cooperate with Membership Team to ensure proper escalation
• Management and reporting of bad debtors
• Support across the financial operations so that the team can cover all areas, depending on fluctuating need
• Support with monthly and quarterly management accounting processes, such as balance sheet reconciliation, fixed asset accounting and VAT

Timesheets

• Manage timesheet process and support ISEAL staff in understanding its purpose and fulfilling its requirements
• Ensure clear communication of the schedule for timesheet completion, following up where submission is late
• Support Manager, Financial Accounting with reconciliations and accuracy checks

Payroll

• Act as back up for timely processing of payroll payments
• Support with proper accounting and reconciliations for ISEAL’s payroll

Essential experience, knowledge and attributes

• Minimum part qualified accountant or qualified by experience with strong financial management experience
• Strong experience supporting financial day to day operations and financial transaction processes.
• Some experience of management accounting and month/quarter-end processes incl. journal entry, reconciliations and similar
• Exposure to and familiarity with credit control, cash allocation and aged debt management.
• Strong understanding of accounting principles and how these are reflected in accounting software
• Familiar with principles of double entry accounting
• Competent user of excel and accounting software
• Affinity with and interest in developing systems and processes for greater efficiency
• Able to communicate effectively and professionally both internally and externally
• Excellent organisational skills and attention to detail
•  

Desirable

• Progressing towards an accounting qualification and taking initiative for professional development
• Knowledge of Sage Intacct accounting software– would be an advantage

ISEAL´s culture and how we will help you thrive

Our values are connection, empowerment, inspiration, wellbeing, effective working, and creativity.

These are traits we value in each other and in the organisation. We instil these values in all our processes and interactions.

We work on global issues and our team reflects this, with individuals from different backgrounds and nationalities. This diversity adds to the quality of work that we deliver and through our commitment to diversity and inclusion we strengthen our team.

Diversity for us includes race and gender identity, age, disability status, sexual orientation, religion and many other areas that form someone´s identity. We are proud to be an equal opportunities employer.

As an organisation, we also support our people in their personal and professional development, with the budget and processes in place for staff to take advantage of development opportunities.

We offer 25 days of annual leave, with an additional day a year added after two years (to a maximum of 30 days). In addition, we add an extra five days as a one off, once you have been with us for five years. Leave will be pro rata for part time staff.

We have a hybrid-working model with most work done remotely. A minimum of 2-3 days per month in the London office. Staff have the opportunity to apply for flexible working arrangements to suit individual´s needs.

Other relevant information

Term: This is an initial fixed term contract for 12 months

Salary: £35-38,000 per annum pro rata, depending on experience

Working hours: 22.5 hours/week, over at least 3 days, based on a timetable to be agreed. All ISEAL’s finance team currently work on Wednesdays.

Location: The role is mostly done remotely, but London is the formal base and office presence required 3 days per month during probation, 2 days per month thereafter. Applicants will need to provide evidence that they are entitled to work in the UK. 

International travel: The post holder may be required to undertake occasional international travel

Annual leave: 25 days pro rata

Ideal Start Date: mid November

How to apply

Specific enquiries about this role and the application process can be sent to the recruitment(@)isealalliance(.)org.

Deadline for applications is 15 September 2026. Please note that we will only contact shortlisted applicants.

Interview process

Please see below the planned interview process (please note that we will endeavor to keep to this schedule, but some dates may be subject to change)

First interviews (Teams): starting 21 September

Pre-interview timed exercises (between 60 – 90 minutes from home): from 30 September

Panel interviews (in person): 7 October 2026

Decision: mid October

Accessibility

If candidates require additional time or other considerations for the interview process, we are committed to accommodating any reasonable requests. Please note that ISEAL will cover travel expenses for in person interviews for candidates travelling from outside of Greater London. ISEAL also covers caring expenses for candidates who are carers and need to arrange of cover for the duration of the interview/exercises

Hybrid - Within commuting distance of Birmingham (B15 2HU), Blackburn (BB1 2HT), Bradford (BD4 6NR), Bristol (BS10 5PY), Doncaster (DN6 7EQ), Beckenham (BR3 1QP) or Redcar (TS10 4AB)

Temporary until 31 August 2030

An exciting opportunity to contribute to a mission that values teaching as a fundamental societal good.

About us

The National Institute of Teaching (NIoT) has an unswerving commitment to high quality, evidence-informed teacher education, and is on a mission to improve the quality of teacher and leader development across the system.

Our programmes are designed by teachers and leaders who understand the joys and pressures of school life. We work in collaboration with schools across the country, ensuring that findings from our research benefits all schools, teachers and leaders.

About the role

At the NIoT, we believe teaching is a fundamental societal good, a privilege and a responsibility. This belief sits at the heart of our work to improve the quality of teacher and leader development across the system. As Project Officer, you will play an important role in helping our projects run smoothly, ensuring plans, records, meetings, communications and reporting are well organised, accurate and delivered to agreed timescales.

This is a varied and rewarding role for someone who enjoys working with people, keeping activity on track and making sure the detail is right. You will support project planning and monitoring, coordinate meetings and actions, maintain project documentation, gather and present information, and work collaboratively with colleagues across teams and campuses. You will also support regional delivery activity at your local campus, contributing directly to the experience of our participants, trainees and partners.

We are looking for someone with excellent organisational skills, strong attention to detail and a positive, solutions-focused approach. You will be a confident communicator, able to build professional relationships with colleagues and stakeholders, and comfortable managing a varied workload in a busy environment.

If you are excited by the opportunity to support meaningful projects, work collaboratively across a national organisation and contribute to a mission that values teaching as a fundamental societal good, we would love to hear from you.

Essential Criteria:

• A commitment to the aims, mission and values of the National Institute of Teaching, including the belief that teaching is a fundamental societal good, a privilege and a responsibility.
• Excellent organisational skills, with the ability to manage a varied workload, prioritise tasks and meet deadlines.
• Strong attention to detail and the ability to maintain accurate records, trackers, plans and project documentation.
• Good written and verbal communication skills, with the ability to communicate clearly and professionally with colleagues and stakeholders.
• Experience of providing effective administrative or project support in a busy team or organisational environment.
• Confidence using Microsoft Office or similar tools to create documents, maintain spreadsheets, manage information and support reporting.
• Ability to work collaboratively across teams, build positive working relationships and follow up on actions in a constructive way.
• A proactive, flexible and solutions-focused approach, with the confidence to identify risks, delays or issues and escalate them appropriately.
• Willingness to support occasional delivery activity, events and travel as required by the role.
• A commitment to safeguarding and promoting the welfare of children, young people and vulnerable adults. 

Desirable Criteria:

• Experience of working in an education, public sector, charity or mission-led organisation.
• Experience of supporting projects, contracts, events or programme delivery.
• Experience of coordinating meetings, preparing papers, taking notes and tracking actions.
• Experience of collating, analysing or presenting information to support monitoring, reporting or decision-making.
• Familiarity with project management tools, systems or approaches. 

We think a wide range of different work and educational experiences could support you to be successful in this role. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities.

Key Benefits:

• Highly competitive pay and pay progression opportunities.
• Flexible start and end working times.
• Flexible working opportunities, including significant scope for hybrid working.
• At least 27 days’ holiday a year (plus 8 bank holidays) rising to 33 days after five years’ service (with an annual discretionary office shutdown between Christmas and New Year).
• Entry to the highly valued Local Government Pension Scheme
• Excellent opportunities to develop your skills and experience and to progress your career.
• A stimulating, supportive and rewarding working environment with a dedicated team of likeminded professionals.

For more information and to apply, please visit our vacancies page.

Closing date: 5.00pm on 3 September 2026.

We reserve the right to close this vacancy early if we receive a high volume of applications.

Candidates must already have the right to work in the UK, as we are unable to offer visa sponsorship for this role.

This post requires a satisfactory enhanced disclosure from the Disclosure and Barring Service (DBS) with a Children’s Barred List Check and Occupational Health Check is required as a condition of employment.

Mid Kent Mind is a local, independent, mental health and wellbeing charity providing a safe environment for individuals where everyone is valued. We improve the lives of those in our community by building their resilience and giving them hope for a better future. We strive to tackle stigma and discrimination through projects that promote a better understanding of mental health. Our vision is for a community where all individuals are accepted, included and supported to thrive. We aim to ensure that the needs of each individual who experiences a mental health problem, are met with the best possible support and outcome.

As the Counselling Coordinator you will maintain a small therapeutic caseload, undertake client assessments, coordinate counselling referrals and allocations, recruit and support placement counsellors, and contribute to the ongoing development of a safe, responsive, and person-centred counselling service.

You are a qualified counsellor looking to run a successful counselling service for the community Mid Kent Minds serves, alongside building your own caseload.

You are an authentic and empathetic communicator with emotional intelligence.

You have excellent administrative skills, attention to detail and are rigorous in your task management.

You have the ability to support and guide student counsellors through their placement, and liaise with educational bodies.

You are able to be flexible in response to the organisation’s needs and requirements. 

To find out more please read the full job description and additional information document.

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Amnesty International UK (AIUK) has a simple aim: an end to human rights abuses. Independent, international and influential, we campaign for justice, fairness, freedom and truth wherever they are denied. If you want to use your skills, knowledge, and experience to help fight for human rights, you could be our new Campaigner - Rapid Response.

About the role

At AIUK, the Campaigns and Political Relations team helps us achieve our goal of bringing an end to human rights abuses by working alongside individuals and communities to build a sustained movement to defend and promote human rights both in the UK and globally. The Campaigner - Rapid Response is accountable for running and assisting on projects and campaigns within our Human Rights Crises programme, focusing on areas including armed conflict, protecting multilateral and international justice mechanisms and other foreign affairs issues. Working with the Campaign Manager they will oversee discreet projects and initiatives as well as playing a key supporting role in the development and delivery of this work, including engaging parliamentarians and organising in key local areas to support localised campaigns.

Occasional travel to London will be required for in-person meetings. More details can be found by downloading the job description from our careers portal.

The role may be for you if:

• You're organised and skilled in project management to deliver campaign activities, such as events, communications outputs or local organising and have knowledge of how to bring about change.
• You are a good communicator and can build effective relationships.
• You collaborate and positively contribute to an inclusive culture.
• You can write, edit and develop compelling materials.
• You also have a good knowledge of UK foreign affairs and political processes.

Our Commitment to you

Inclusion, Diversity, Equity, and Anti-Racism (IDEA) are at the core of our values. We want to be an organisation that tackles structural inequality and prejudice as well as be an actively anti-racist organisation. This means taking a meaningful and equitable approach to supporting and developing you and others during your time with us.

New colleagues receive 27 days leave annually (29 after five years), as well as bank holidays (pro rated for part time) and 3 wellbeing days. 2-5% employee pension contributions are matched at 6-9% and we offer 6 months full pay for family leave. We offer flexible working such as compressed work patterns and job shares.

Apply for this role

This vacancy advert may be taken down from job boards earlier than the stated deadline if a high standard of applications is received (if you have started an application in our portal, you will still have opportunity to complete it by the original deadline).

We welcome applications from everyone and particularly encourage applications from people from an ethnic minority background, and people with a disability to help us achieve a balanced representation in our workforce, especially at senior grades.

To reduce bias in our shortlisting process, AIUK operates an anonymised application process. If for any reason you prefer to apply in a different format, or require adjustments in the process, please get in touch. To support all candidates to perform their best at interview, we send interview questions in advance. We are a disability confident organisation.

Visit our jobs page for application guidance and information on benefits, recruitment inclusion and hybrid working.

Terrence Higgins Trust is looking for a qualified Financial Accountant to play a pivotal role in supporting the financial sustainability and reporting of the organisation. In this role, you will play a leading role on the statutory accounts, audit and cashflow management, while providing expert financial insight and support across the organisation. This is an opportunity to use your technical expertise in a role with real impact, helping to ensure our resources are managed effectively so we can continue delivering life-changing services and support.

We are seeking a collaborative and proactive accountant with strong financial reporting experience and excellent communication skills. You will work closely with colleagues across the charity, contributing to strategic planning and decision-making.

We welcome applications from candidates across the UK and are committed to flexible ways of working. However, our preference would be that you will be based from our offices in London, Brighton or Glasgow.

Terrence Higgins Trust was set up in 1982 following the death of its namesake, Terry Higgins, the first named person to die of an AIDS-related illness in the UK. As an organisation we are working toward ambitious goals: (1) to end the onward transmission of HIV in the UK by 2030; (2) provide support for people living with HIV; and (3) fight HIV-related stigma.

An ambitious organisation

Since 1982, we’ve acted boldly and passionately to meet the challenges of this ever-changing epidemic .We are working to end HIV transmission in the UK by 2030, support people to live with HIV and fight HIV-related stigma. It’s a critical moment – for the first time our goals are within reach. We are working together with our beneficiaries and partners to make the end of HIV transmission a reality.

A collaborative organisation

As the UK’s leading HIV charity, we are looking to take new, innovative steps to drive forward our ambition but we can achieve none of our goals alone. We do this through a strong team approach internally and working with partners externally. This might be others in the HIV or sexual health space, or organisations with very different expertise, cultural competencies or reach.

A people organisation

Terrence Higgins Trust is its people – our service users are central to our organisation and the services we provide are informed by their lives, voice and experience. Our talented staff create innovative and engaging programmes, many of whom are also living with HIV. We know that equity, diversity and inclusion are critical to the work we do. We are striving to be an anti-racist, anti-sexist, more inclusive organisation and are committed to having a workforce with people from different backgrounds.

Since 1899, Birmingham Settlement has been working to create opportunity and choice – connecting and empowering people through action, activities, and shared learning to build and sustain wellbeing for all.

Debt & Welfare Benefit Advisers

Salary: £30,000 pa (review after 6-months)

35 hours per week, 25 days A/L + contributory pension scheme

Birmingham Settlement is looking to build its Money Advice Team and has several vacancies for experienced Debt & Welfare Benefit Advisers.

As an experienced Adviser you will already have a background in providing effective, high-quality debt and welfare benefits advice to a wide range of clients in differing circumstances.

Based at one of our offices in Ladywood, Kingstanding, or Newtown, and with outreach work in other areas of the city we are looking for Advisers with drive, enthusiasm and a proactive approach to support our clients to get the outcomes they need. You will be adaptable, solution focused and possess excellent communication skills along with a flexible approach and ability to manage your own workload.

You will be joining a long established and professional Money Advice Team providing specialist advice with a holistic approach that covers all areas of debt and welfare benefit along with financial literacy training to build and continually improve money management and financial capability.

Our Money Advice Team sits within the overall Settlement which provides a wide range of community support services covering all ages and aspects of need, please see our website.

This is a great opportunity to join a progressive charity making a real difference to people’s lives.

 For an informal discussion about the role call Theresa Gniadkowski

This is an active recruitment; early applications are encouraged

For an application pack visit our website or email us or write to Human Resources, Birmingham Settlement Sports & Community Centre, 600 Kingstanding Road, Kingstanding, Birmingham, B44 9SH

Closing date for applications: Thursday 3rd September 2026

Interviews: To be confirmed

Birmingham Settlement is committed to Equality of Opportunity and welcomes applications from all sections of the community. Registered charity number 517303

Salary: £28,000 - £30,000 
Contract: Permanent, Full-time (37.5 hours/week)
Location: Home based in Worcestershire / West Midlands with regular travel across the region
Closing date: 1 September
Benefits: Generous annual leave allowance, Employee Assistance Programme, training and development opportunities, flexible working arrangements 

We are delighted to be working with a wonderful Midlands-based charity to recruit two Community Engagement Executives to join their team. This is an exciting opportunity to join a passionate and ambitious fundraising team.

This varied and rewarding role is ideal for someone with experience in community engagement, fundraising, supporter development or public-facing relationship management. Working closely with the Community Fundraising Manager and wider fundraising team, you will attend and organise community events, deliver presentations and educational outreach activities, develop supporter pipelines, and help create meaningful experiences for donors, volunteers, schools, businesses and community groups. You will also support engagement initiatives at the charity's sites and headquarters, helping to build lasting connections with local communities.

To be successful as the Community Engagement Executive, you will need:

• Experience in community engagement, fundraising, supporter engagement or relationship management
• Excellent communication and presentation skills, with confidence engaging a wide range of audiences
• Strong organisational skills with the ability to manage multiple projects, events and stakeholder relationships
• A proactive, collaborative approach and a genuine passion for building community support

If you would like to have an informal discussion, please get in touch and ask for Heather, quoting the reference 3083HB.

Ashby Jenkins Recruitment are a specialist charity recruitment agency. We use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, and you can read more about our commitment to diversity on our website.

We take a relationship-led approach to recruitment in the charity sector and partner with you throughout the recruitment process.

If enough applications are received, the charity reserves the right to close the application period earlier than advertised.

Do you believe communities should have a stronger voice in shaping services and opportunities? 💜🩵🩷

Compass Wellbeing CIC is looking for a new Non-Executive Director to join our Board and help ensure community voice, lived experience and partnership working continue to shape our strategy and decisions.

We are a small social enterprise (and subsidiary of East London NHS Foundation Trust) that helps communities thrive by bringing people, organisations and opportunities together, from earlier access to support, to employment and skills, to partnerships that make a real difference locally.

This NED role has a particular focus on strengthening our relationships with voluntary, community, faith and social enterprise (VCFSE) organisations.

📍 London (hybrid) | 🕐 c. 1 day/month | 💷 £250/day + expenses | Closing 3 September 2026, 10:00

You don't need previous Board experience. Community leadership, VCFSE sector experience or lived experience relevant to the communities we serve all count. What matters is a genuine commitment to social justice and inclusion, and the confidence to be a constructive, challenging voice in the room.
 

Be part of a global movement creating fairer trade and building a better future for people, planet and pay.

We're looking for a detail-oriented and analytical Partnerships Data Analyst to support one of Fairtrade Foundation’s key global partnerships. Working closely with our Ben & Jerry's account team, you'll deliver reporting, analysis and insight that helps demonstrate impact, strengthen accountability and support informed decision-making.

You'll analyse partnership data, produce impact reports, support data quality and help ensure Fairtrade and Ben & Jerry's have the evidence needed to drive meaningful change across global supply chains.

About you

You'll have experience in data analysis, reporting or insight generation, strong Excel skills and the ability to turn complex information into clear, accessible insights. Experience working with partner or commercial reporting and large datasets would be an advantage.

Why join us?

This is a unique opportunity to combine data, sustainability and social impact, helping to strengthen one of Fairtrade Foundation’s most influential partnerships and improve outcomes for farmers and workers worldwide.

Equity, Diversity & Inclusion

We're committed to creating a workplace where everyone feels they belong and can thrive, and we warmly welcome applications from people of all backgrounds and ages, especially those underrepresented in our sector, including Black, Asian and other ethnic minority communities, disabled people, people of faith, and LGBTQ+ people.

Ready to use data to help build a fairer world? We'd love to hear from you.

Location: Contracted to our Peterborough office with the flexibility for hybrid working
Salary: £26,500 – £29,000 depending on experience
Hours: Full time, 37.5 hours per week (Monday to Friday)
Contract: Permanent

Benefits: We want all our employees to feel valued and engaged and are committed to offering a positive working culture along with a good work-life balance. As well as ensuring we pay our employees fairly, we offer the following benefits: Flexible working, Generous annual leave, Private Medical Insurance, including dental and optical, Pension Scheme, Sick Pay, Death in Service, Employee Assistance Programme, Bike Loan Scheme, Cycle2Work Scheme, Eyecare, Discount Portal.

Be a part of an energetic and vibrant team who are driven by the desire to improve the lives of people living with kidney disease. Our vision is the day when everyone lives free from kidney disease.

As a supporter care operations officer, you will play a key role in supporting the day-to-day operations of the Supporter Care and Finance teams, helping to deliver an excellent experience for our supporters.

The Role

• Support the day-to-day operations of the Supporter Care and Finance teams, combining operational administration, financial processes and supporter care
• Carry out Gift Aid validation, reporting and reconciliation
• Administer direct debits and process donations accurately and efficiently
• Respond to supporter enquiries, including via social media channels
• Identify opportunities to improve ways of working and enhance the supporter journey
• Ensure all processes are completed accurately, efficiently and to a high standard

What We're Looking For

• Experience of working in a customer services role, with strong administration and telephone skills
• Experience interacting with customers through social media channels
• Ability to plan and prioritise tasks effectively
• Competent in Microsoft Office products, with intermediate-level Microsoft Excel skills
• Confident reconciling differences in figures, for Gift Aid validation, monthly reporting and other tasks

About Kidney Research UK:

Kidney Research UK is the leading charity in the UK focused on funding research into the prevention, treatment and management of kidney disease. Our vision is the day when everyone lives free from kidney disease and for more than 60 years the research, we fund has been making an impact. But kidney disease is increasing as are the factors contributing to it, such as diabetes, cardiovascular disease and obesity, making our work more essential than ever.

At Kidney Research UK we work with clinicians and scientists across the UK, funding and facilitating research into all areas of kidney disease. We collaborate with partners across the public, private and third sectors to prevent kidney disease and drive innovation to transform treatments.

Over the last ten years we have invested more than £71 million into research. We lobby governments and decision makers to change policy and practice to ensure that the estimated 7.2 million people living with all stages of kidney disease in the UK have access to the most effective care and treatment, and to make kidney disease a priority.

Most importantly, we also work closely with patients, ensuring their voice is heard and is at the centre of everything we do, from deciding which research to invest in to how we plan our priorities and our work across the charity. Those patient contributions are vital, always helping us and our partners to understand what life is like with kidney disease, always ensuring we see the patient behind the treatment and always reminding us that behind every statistic and every number is a person – the patients and the carers who inspire our mission and push us forward to make a difference and change the future of kidney disease.

How to Apply

Please complete the online application form and submit together with your CV. Closing date: Thursday 17 September 2026.

Telephone interviews will be held week commencing 21 September 2026. Interviews will be held in our Peterborough office week commencing 28 September 2026.

We are committed to providing equal opportunities for everyone and encourage applications from all sections of the community.

No agencies please.

You may have experience in the following: Supporter Care Officer, Customer Service Administrator, Donor Care Officer, Supporter Services Officer, Fundraising Administrator, Gift Aid Officer, Finance Administrator, Customer Care Advisor, Donations Officer, Charity Administrator, Not for Profit, NFP, Third Sector, Charities, etc