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“Providing free, independent, confidential and impartial advice”
Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns.
Citizens Advice Southwark provides outreach advice service in hospitals across South East London as well as from our main offices in Peckham and Walworth. We are seeking to recruit a welfare benefits caseworker to undertake casework assisting clients to access their entitlements to welfare benefits and other sources of financial help.
To be successful you will need:
Closing date: 9.00am Monday 14 September 2026
Interviews: Friday 18 September 2026
We offer a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% salary, and training and development opportunities to continue your professional development.
Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.
IPS Grow Support Lead
We are recruiting for an experienced IPS professional to join the IPS Grow team, supporting services across London and the South East.
This role is ideal for a current or recent Employment Specialist or Senior Employment Specialist looking to develop their IPS expertise and support services to improve quality, fidelity and employment outcomes.
Position: IPS Grow Support Lead - London & South East
Location: London & South East/Hybrid, with a mix of remote and onsite working
Hours: Full-time
Salary: £39,000 plus £5,000 London Market Premium
Contract: Permanent
Closing date for applications: 4 September 2026 at 9am
First stage interviews: 23 September 2026, via Zoom
Second stage interviews: 7 October 2026, face to face in London Bridge
About the Role
You will work alongside experienced IPS Grow colleagues to develop your skills and knowledge while providing practical, hands-on support to IPS services across London and the South East.
A key focus will be training to become an IPS fidelity reviewer, initially working as a co-reviewer alongside Regional Leads. You will also support services to overcome barriers to successful IPS delivery, improve performance and achieve strong employment outcomes.
Key areas of responsibility include:
The role involves significant travel across London and the South East, with occasional travel outside the region. You will also attend regular team days and quarterly organisational events.
About the Team
IPS Grow is a national programme supporting the expansion of Individual Placement and Support services across mental health, primary care and drug and alcohol teams throughout England.
The programme is led by a not for profit organisation in partnership with a leading mental health charity and is funded by national health, employment and public health bodies.
A core element of IPS Grow is the expert support provided by a team of IPS professionals who work directly with providers to improve fidelity to the IPS model and achieve better employment outcomes.
As a Support Lead, you will work closely with Regional Leads, Workforce Leads and other Support Leads, developing your own IPS expertise while providing practical support to services across the region.
About You
This role suits an IPS professional with current or recent experience at Employment Specialist or Senior Employment Specialist level who is ready to build on their frontline experience and develop their knowledge of IPS quality and service improvement.
Skills, experience and qualifications we are looking for include:
About the Organisation
Join an ambitious not for profit organisation that works with governments, service providers, the voluntary sector and the financial community to find better ways of tackling complex social problems.
The organisation combines expertise in financial analysis, data, service design and social research to understand the needs of people and communities and develop practical solutions capable of creating systemic change.
Its work addresses issues including homelessness, domestic abuse, mental health, learning difficulties, employment, loneliness and support for vulnerable children and families.
The multi-skilled team brings together people from diverse backgrounds who share a commitment to creating meaningful social change. The organisation's work is guided by three core values: curious, empathetic and pioneering.
Equality, diversity and inclusion
Applications are actively encouraged from under-represented and minoritised groups, including people with lived experience of the social issues the organisation is working to address.
The organisation is an equal opportunities employer and supports a range of flexible working options.
Reasonable adjustments can be provided throughout the recruitment process.
Other roles you may have experience with could include: IPS Employment Specialist, Senior Employment Specialist, Employment Specialist, Employment Adviser, Employment Support Adviser, Supported Employment Adviser, IPS Practitioner, Employment Coach, Employment Support Officer, IPS Support Officer.
Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP
User Support Officer
We are seeking a detail-focused User Support Officer to deliver high-quality support across mySociety’s digital public services.
Position: User Support Officer
Salary: £28,000 to £30,000 FTE, pro rata
Location: Remote, UK-based
Hours: Part time, 25 hours per week, 5 hours per day across 5 days
Contract: Permanent
Closing Date: Tuesday 15 September 2026
About the role
This is an opportunity to join mySociety, a purposeful charity creating digital services that help break down barriers to democratic participation.
You will provide frontline user support across key citizen services including FixMyStreet, TheyWorkForYou, WhatDoTheyKnow and WriteToThem, as well as managing incoming enquiries to mySociety.
You will manage a varied and high-volume caseload, ensuring users receive timely and effective support while recognising sensitive, high-risk or legally significant cases and escalating them appropriately.
Key responsibilities include:
· Managing, triaging and prioritising incoming enquiries across multiple digital services
· Providing clear and sensitive guidance to users, including those in difficult or complex circumstances
· Identifying safeguarding, data protection, legal or other high-risk issues
· Following enquiries through to resolution and maintaining accurate records
· Managing multiple open enquiries while keeping track of relevant statutory deadlines
· Identifying recurring issues and contributing to service improvements
· Updating help pages, internal guidance and standard responses
· Working collaboratively with technical and non-technical colleagues
About you
You will be a proactive self-starter with excellent judgement, organisation and attention to detail.
You will have:
· Experience providing user support within an online, digital or information-intensive environment
· Experience managing a high volume of enquiries
· Ability to recognise sensitive or high-risk cases and take appropriate action
· Familiarity with data protection principles in a support or case-handling setting
· Strong written communication skills with a clear and empathetic approach
· Confidence working independently and knowing when to escalate
· Ability to work effectively within a remote team
Experience using helpdesk systems such as Freshdesk or Zendesk, supporting digital public services, or contributing to user guidance or knowledge bases would be advantageous.
About mySociety
mySociety is a small, purposeful charity creating and running digital services that support democratic participation and help people take action and drive meaningful change.
The team is digital-first and entirely remote, with colleagues able to work from anywhere in the UK and coming together for quarterly in-person team meetings. Flexible hours and co-working arrangements can also be discussed.
Other roles you may have experience of could include: User Support Officer, Customer Support Officer, Case Officer, Caseworker, Information Officer, Customer Experience Advisor, Complaints Officer, Service Support Officer, Public Services Advisor, Digital Support Officer.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Cynthia Spencer
Cynthia Spencer Hospice provides specialist palliative care for people living with life-limiting illnesses across West Northamptonshire. Cynthia Spencer Hospice Charity works alongside the Hospice to raise the additional funds needed to support this vital care for patients and their families.
We are on an exciting journey to grow our income and reach more people across our community. Gifts in Wills play an incredibly important role in helping to secure the future of hospice care and we are looking for a dedicated Legacy Fundraiser to develop this important area of our fundraising.
About the role
We are looking for an experienced Legacy Fundraiser. You will take ownership of Cynthia Spencer Hospice Charity's legacy fundraising programme, developing activity that increases awareness of gifts in Wills, grows our pipeline of legacy supporters and provides excellent stewardship throughout their journey with us.
The role will oversee legacy activity from initial enquiry and pledge through to notified gifts and estate administration, building sensitive and trusted relationships with supporters, families, executors, solicitors and professional partners.
Working closely with colleagues across Income Generation, Marketing and Finance, the postholder will help build a strong legacy culture and ensure gifts in Wills remain an important and sustainable source of future income for hospice care.
Duties and Key responsibilities
About You
Experience and Knowledge
Essential
Desirable
Skills and Personal Qualities
General Responsibilities
The postholder will:
Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.
Job title: Recovery Worker
Post no: 667
Working base: Luton Wellbeing Centre, Dumfries Street, Luton, LU1 5BP
Contract: Permanent
Salary: £24,454.04 per annum FTE (£13,879.32 per annum actual for 21 hours per week)
Hours: 21 hours / 4 days per week
Working pattern: The core working pattern is
About the Role
Are you passionate about helping people build confidence, strengthen their wellbeing and feel more connected to their community? Join Mind BLMK as a Recovery Worker and play a hands-on role in supporting adults experiencing mild to moderate mental health difficulties.
You will create welcoming opportunities for people to talk, connect and move forward. From facilitating drop-ins and wellbeing groups to holding one-to-one conversations and developing wellbeing action plans, your work will help people identify their strengths, access the right support and take practical steps towards getting well and staying well.
About You
You will bring at least one year’s experience of supporting people to improve their mental health and wellbeing, together with a compassionate, respectful and recovery-focused approach. You will be comfortable building trust with people from diverse communities, working independently and as part of a small team, and balancing supportive conversations with clear professional boundaries.
Strong communication, organisation and IT skills are essential. Experience of facilitating groups, coordinating volunteers, using service databases, assessing needs or risks, or working with local community resources would be an advantage. You must also be able to travel between locations using your own vehicle or public transport.
Entitlements/benefits:
If you have a passion for working in mental health and possess the required skills, we would love to hear from you. We encourage applications from people of all backgrounds and are committed to creating an inclusive workplace where everyone feels valued and respected.
Closing Date: Wednesday, 16th September 2026 and 5:00 pm
Please note: We reserve the right to close this advert early if enough suitable applicants apply
Start date: ASAP
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are proud to be an inclusive employer and actively promote equality, diversity and fairness. We welcome applications from everyone regardless of background or circumstances.
Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.
Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a storyteller who wants to make a difference?
Content Writer | Khalsa Aid International
Permanent | Full Time | Taplow – office based
Do you have a way with words and a passion for telling stories that connect, inspire and drive action?
Khalsa Aid International is looking for a creative and talented Content Writer to help bring our humanitarian work to life.
From responding to emergencies and supporting communities around the world to working alongside volunteers and delivering long-term projects, there are incredible stories behind everything we do. We need someone who can find those stories, tell them with purpose and help our supporters understand the difference they are making.
What will you be doing?
You’ll work across our programmes, fundraising and communications teams to create engaging content for a wide range of audiences and platforms.
You will:
What are we looking for?
We’re looking for someone who is a great writer, curious, creative and passionate about making a difference.
You’ll have:
It would be great if you also have experience within the charity, humanitarian or international development sector, and/or speak Punjabi or Hindi.
Why Khalsa Aid?
This isn't just a writing job.
Your words will help tell the stories of people and communities affected by crises, show supporters where their donations are making a difference, and inspire others to take action.
If you’re ready to use your creativity and storytelling skills for something that really matters, we’d love to hear from you.
Please note: You must have the legal right to work in the UK. Khalsa Aid is unable to provide visa sponsorship for this role.
We are an equal opportunity employer and welcome applications from all qualified individuals regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, disability, age, or any other protected status. We are committed to creating a diverse and inclusive workplace where everyone feels valued and respected
Recognise the whole human race as one
The client requests no contact from agencies or media sales.
About Justice & Care
Justice & Care is an award-winning anti-slavery charity working with governments and police forces across three strategic locations - the UK and Bangladesh. Through frontline programmes, policy advocacy and strategic partnerships, we work on the frontline to support survivors of modern slavery and bring perpetrators to justice, and in the corridors of power to create change at scale.
The role
Are you a relationship-builder, strategist and storyteller with a passion for justice? Join us as our new Head of Philanthropy and help take our major donor programme to the next level. This is a pivotal role in a growing team. You’ll lead our high-value philanthropy strategy, manage your own portfolio of major donors and prospects, and line-manage a talented Philanthropy Specialist - supporting their development as you grow the programme together. Working closely with our CEO, senior volunteers and programme leads across the UK and Bangladesh, you’ll shape how we grow income, insight and impact in the years ahead. Your focus will be on securing high five- and six-figure gifts from individuals and foundations who want to be part of the fight against modern slavery.
This role requires regular presence in London.
About you
What we offer
At Justice & Care, we work collaboratively and commit to excellence in all we do. We encourage a growth mindset, supporting each other through challenges, celebrating successes, and learning from setbacks. This is a place where your voice matters, your ideas are welcomed, and you can bring your full self to work, confident you’ll be met with respect, trust, and a shared commitment to making a meaningful difference.
We know that a great team is made up of people from different backgrounds, experiences, and perspectives. We’re committed to building an inclusive workplace where everyone feels they belong.
We also offer an excellent benefits package to support your wellbeing and development. Just a few of the highlights include: Enhanced Annual Leave, Birthday Leave, Enhanced Employer Pension Contribution, Private Medical Insurance, Life Assurance and Learning and Development. Read our Total Reward offer document to view the full list of benefits.
Ready to make a real difference?
Click Apply to find out more.
Joining Forces to end Modern Slavery
The client requests no contact from agencies or media sales.
Join Age UK Croydon and help older people remain independent, connected and well within their community. We are looking for a Personal Independence Coordinator to support individuals over 50 across Croydon to maintain their independence, improve wellbeing and access health, social care and community services. Working alongside NHS, GP and social care teams, you will provide person-centred support to older people, helping them identify wellbeing needs, access local services, reduce social isolation and navigate health and care systems.
This is an exciting opportunity for someone with experience in health, social care, community development, support work, advocacy, social prescribing or care coordination, but we welcome applications from a variety of professional backgrounds.
Full training will be provided; the important qualities we are looking for are:
· Excellent communication and listening skills
· A positive attitude and the ability to problem solve
· A cheerful, friendly, outgoing personality
· Highly organised with the ability to manage multiple priorities
· The ability to work flexibly, alone and as part of a team.
We are committed to providing a flexible and productive working environment for all employees. Evolving technology and communication platforms enable employees to work in new and different ways, where we can meet our stakeholder needs and continue to deliver against our charitable objectives. We recognise the importance of supporting employees to have greater personal choice and maintain a healthier work/life balance.
Closing date for applications: 9am, 14th September 2026
Interview Dates: 18th September 2026
Our mission is to reach, involve, support and connect people so they can age well in Croydon.
The client requests no contact from agencies or media sales.
Legal Administrator
Salary: Grade 2 – £29,624 per annum
Hours: Full time 35 per week
Contract: Fixed Term – 31/03/2027
Location: Birmingham – Hybrid
Closing Date: Monday 31st August 2026 at 11:30pm
We are looking for someone with administration or secretarial experience gained in a legal environment to be the new Legal Administrator for our National Legal Administration Team. You could soon be playing a vital role helping people who are affected by the housing emergency.
About The Role
You will provide full administrative support to the Legal Team, including taking telephone calls, secretarial duties, data entry, note taking, sorting the post and managing diaries. You will also be responsible for supporting the wider team when required to ensure the effective running of the service. You will need to liaise with clients and third parties, including making appointments and obtaining information. Producing reports, providing an accurate audio typing service, processing legal funding and other documents, managing files, preparing documents for court and entering information onto a case management system are other aspects of this interesting and varied role.
About You
You have secretarial experience gained in a legal practice and audio/copy typing skills with a minimum of 70 wpm, along with advanced knowledge of IT tools including case management systems and MS Office systems. You have great written and verbal communication skills and enjoy working as part of a busy team.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension, and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme, and an employee assistance programme.
About The Team
Shelter Legal provide legal expertise and representation across our Services and is made of four teams - Community Legal, Strategic Litigation, National Legal and Legal Support. The National Legal Team works closely with our national Telephone and Online Advice Service (TOAS) to identify trends in the issues our clients are presenting with and provide targeted legal work to address them.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
How to apply
Please submit your work history and a supporting statement with responses to the four 'About You' points outlined in the job description. The supporting statement should be no more than 1500 words in total. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:
Safeguarding Statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Recruitment Agencies
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Location: home based with regular travel throughout the specified area. Regular travel to the London Head Office for team meetings, along with occasional travel more widely to support the team as required.
Region: Wales and West Midlands
Annual leave: 33 days (plus eight bank holidays)
Due to internal promotion, Dementia UK is looking for their next Regional Fundraiser to join our Community Fundraising team. It’s an exciting time to join the team as we have recently expanded in response to sustained year-on-year growth and our ambitious five-year organisational strategy. As a Regional Fundraiser you will lead on developing and managing relationships with a great network of supporters across the Wales and West Midlands region — including individuals, community groups, and corporate organisations.
You will play a key role in delivering our community fundraising strategy by identifying new opportunities, nurturing long-term relationships, and inspiring people to take action and raise vital funds. As a Regional Fundraiser, you will proactively build a strong pipeline of supporters, delivering tailored stewardship journeys that deepen engagement and increase lifetime value. You will collaborate with teams across the charity to promote campaigns and events, contribute to regional content and represent Dementia UK at external events and presentations.
Whilst the post is homebased, the ideal candidate will be based in the Wales and West Midlands region, as there is regular travel within this area and to our London head office. A full, clean driving licence and access to a car are also required to meet supporters and volunteers across the region and build strong relationships within local communities. You may have multiple community engagements in one area on the same day, and some locations can be remote with limited public transport options, particularly in Wales.
Wales is a bilingual country, with both Welsh and English used routinely. Whilst the ability to speak and write in Welsh is not an essential requirement for the role, an understanding of the importance of Welsh language and culture is desirable.
We are looking for you to have a background in community fundraising, experience of working in relationship management or new business. You will have an understanding of community fundraising across both relationship management and new business development with proven success of building and sustaining stakeholder relationships.
If you are someone who thrives on connection and purpose and want the opportunity to help families affected by dementia receive the support they need, when they need it most, then apply now.
This role is subject to a Basic DBS check.
Our culture
In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a workplace culture that looks after our people to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.
Our staff have a voice. Representatives from different roles and levels across the organisation lead and positively contribute to our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.
Our supportive and nurturing workplace culture has recently earnt us recognition as the Sunday Times Best Place to Work in the non-profit and charities sector 2025 (big organisation).
Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives and skills. We celebrate differences and individuality and encourage everyone to join us and be their whole selves always.
Dementia UK is a Disability Confident employer. If you would like support to make an application or to tell us you are applying under the Disability Confident scheme, contact us.
By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.
*Please note that any decision on flexible working is based on business needs
When you apply for a job at Dementia UK, we will collect certain information about you to process your application and assess your suitability for the role. Further details can be found in our privacy notice.
The client requests no contact from agencies or media sales.
Amnesty International UK (AIUK) has a simple aim: an end to human rights abuses. Independent, international and influential, we campaign for justice, fairness, freedom and truth wherever they are denied. If you want to use your skills, knowledge and experience to help fight for human rights, you could be our new Data Migration Specialist.
About the role
The Data, Digital and Technology Transformation team are driving a large-scale change programme at AIUK, modernising the systems and data foundations that support our Campaigning, Fundraising and Supporter Engagement work. As the Data Migration Specialist, you will provide fixed term parental leave cover for AIUK's Data Transformation Technical Lead. You will undertake data extraction, cleansing, transformation, migration execution and validation activities, working with internal and external stakeholders to ensure that all data in our new CRM meets our defined quality parameters.
More details can be found by downloading the job description from our careers portal.
This role may be for you if:
Our commitment to you
Inclusion, Diversity, Equity, and Anti-Racism (IDEA) are at the core of our values. We want to be an organisation that tackles structural inequality and prejudice as well as be an actively anti-racist organisation. This means taking a meaningful and equitable approach to supporting and developing you and others during your time with us.
New colleagues receive 27 days leave annually (29 after five years), as well as bank holidays (pro-rated for part time) and 3 wellbeing days. 2-5% employee pension contributions are matched at 6-9% and we offer 6 months full pay for family leave. We offer flexible working such as compressed work patterns and job shares.
Apply for this role
This vacancy advert may be taken down from job boards earlier than the stated deadline if a high standard of applications is received (if you have started an application in our portal, you will still have opportunity to complete it by the original deadline).
We welcome applications from everyone and particularly encourage applications from people from an ethnic minority background, and people with a disability to help us achieve a balanced representation in our workforce, especially at senior grades.
To reduce bias in our shortlisting process, AIUK operates an anonymised application process. If for any reason you prefer to apply in a different format, or require adjustments in the process, please get in touch. To support all candidates to perform their best at interview, we send interview questions in advance. We are a disability confident organisation.
Visit amnesty.org.uk/jobs for application guidance and information on benefits, recruitment inclusion and hybrid working.
Join a passionate and committed team driving forward social justice through women-led community organising!
The successful candidate will support Community Savers groups and networks in North Manchester and Wythenshawe achieve their goals for financial and social inclusion, mental wellbeing, community led development, participatory decision-making, and housing and climate justice.
You will work through a community-led process to:
You are:
Please download the application pack for further information and a full job description.
Note that Community Savers is a majority women-led and transinclusive movement that works in alliance with Community Led Action and Savings Support (CLASS). Membership is open to anyone of any gender identity and community action aims to benefit all people in the areas where we work. Leadership and governance structures seek to celebrate and amplify the voices of working class women as those most disadvantaged by the intersecting cost of living, housing and climate crises.
@CommSaversCLASS bring people together to drive social change and reduce inequalities through practical, community-led solutions.


The client requests no contact from agencies or media sales.
The Operations Assistant provides the coordination, administration and organisational support that enables New Wine's Operations Team to flourish.
Working closely with the Head of Operations, this role supports the smooth running of the charity by coordinating recruitment administration, governance processes, office operations, compliance records, events and organisational systems.
This is an exciting opportunity for someone at the beginning of their career who enjoys organising people and projects, improving processes and making things happen behind the scenes. You'll gain experience across HR, safeguarding, governance, operational planning and charity management while helping create the infrastructure that enables local churches to change nations.
Roles and Responsibilities
1. Operational Administration
Provide day-to-day administrative support to the Operations Team.
Coordinate operational workflows, ensuring tasks and priorities are delivered efficiently.
Maintain operational documentation and filing systems.
Support the implementation of new operational processes and improvements.
Maintain shared operational trackers and action plans.
2. People and HR Administration
Coordinate recruitment administration, including arranging interviews and communicating with candidates.
Prepare contracts, offer letters and onboarding documentation.
Complete safer recruitment checks including references, DBS applications and Right to Work documentation.
Coordinate new starter and leaver processes.
Maintain accurate employee records and HR systems.
Support staff training records and mandatory compliance tracking.
3. Governance and Board Support
Coordinate Board, Trustee and Committee meetings.
Prepare meeting packs and distribute papers.
Take minutes and maintain action logs.
Maintain governance registers and organisational records.
Support the annual governance calendar and policy review programme.
4. Policies and Compliance
Maintain New Wine's policy library, ensuring documents remain current and version controlled.
Coordinate annual policy review schedules.
Maintain compliance trackers for Health & Safety, GDPR, safeguarding and organisational requirements.
Support the administration of insurance renewals and operational documentation.
5. Office and Operational Systems
Coordinate the day-to-day running of the office.
Manage office supplies and equipment.
Coordinate new starter IT equipment and software access.
Liaise with office, facilities and IT suppliers regarding day-to-day operational matters.
6. Meetings and Internal Coordination
Manage meeting bookings, room reservations and logistics.
Coordinate agendas and supporting documentation.
Maintain operational calendars.
7. Events and Logistics
Support operational planning for the Summer Festival, Leadership Conference and other events.
Coordinate logistics for staff team including catering, accommodation and travel.
Prepare operational documentation and event packs.
Support the Site Command Team through administrative coordination.
8. Operational Records
Maintain organisational register
Ensure records remain accurate, organised and up to date.
9. Team Contribution
Contribute positively to the wider Operations Team.
Look for opportunities to improve systems and ways of working.
Support colleagues across New Wine
Participate in staff prayer days, team days and other gatherings.
Model New Wine's values in all aspects of your work.
The above list of job deliverables is open and partial, and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post.
Person Specification
Essential Skills & Experience
Excellent organisational skills and attention to detail.
Able to manage multiple priorities and meet deadlines.
Strong written and verbal communication skills.
Confident using Microsoft 365, including Outlook, Word, Excel and Teams.
Able to build positive working relationships across teams.
High level of discretion when handling confidential information.
Proactive with a willingness to learn and develop.
Strong problem-solving skills and a positive attitude.
Committed to the vision, values and Christian ethos of New Wine.
Desirable
Previous experience in an administrative, operational or customer-facing role.
Experience working in a charity, church or events environment.
Knowledge of HR administration, safeguarding or governance.
Experience using Microsoft 365, SharePoint or CRM systems.
Role Particulars
Working Pattern
Full-time, including weekly (Tuesday) in-person team meetings in London. The rhythm is as follows: All-staff meetings on 1st and 3rd week of the month, and individual Operational team days on the 2nd and 4th week of the month. The nature of this role means that some travel and working away from home will be required, as agreed in advance. Specifically, the post holder must be available for the annual leadership conference and the New Wine summer festival.
Places of Work
This role is eligible for hybrid and flexible working, with a minimum of 1 day in the London office a week
Supervision
The post holder will receive regular supervision from the Head of Operations.
This post is subject to an occupational requirement that the holder be a practising Christian under Part 1 of Schedule 9 of the Equality Act 2010.
This job description is intended to summarise the primary responsibilities and qualifications for this position. The job description is not intended to include all duties an individual in this position might be asked to perform or all capabilities that may be required now or in the future. New Wine reserves the right to revise the duties outlined in this job description at its discretion.
Application process
Key Dates
The application deadline is 9:00am on Wednesday 9 September 2026. We reserve the right to close applications early if a suitable field of candidates is identified before the closing date.
Shortlisted applicants will be notified by 5:00pm on Friday 11 September 2026 and invited to a first-stage online interview, which will take place on Friday 18 September 2026.
Candidates successful at the first stage will then be invited to a second-stage interview at our London office.
How to Apply
Please email the following:
A copy of your CV.
A supporting statement (maximum one side of A4) answering the following questions:
Why would you like to work for New Wine?
Tell us about your Christian faith and how it shapes your life, work and sense of calling.
What relevant experience, skills and strengths would you bring to this role?
Why do you believe this role is the right next step for you?
As this role is subject to a Genuine Occupational Requirement that the post holder be a practising Christian (under Part 1 of Schedule 9 of the Equality Act 2010), we ask all applicants to include a brief description of their Christian faith as part of their supporting statement.
The client requests no contact from agencies or media sales.