Member engagement manager jobs
Marketing & Communications Assistant
Royal Engineers Association – The Sapper Charity
Chatham / Hybrid | £29,000–£32,000 | 6‑month fixed term (potential to extend)
1. About the Royal Engineers Association – The Sapper Charity
The Royal Engineers Association (REA) – The Sapper Charity provides lifelong support to serving personnel, veterans, and families of the Corps of Royal Engineers. We deliver welfare support, education grants and community connection, ensuring no member of the Sapper family is left behind.
2. Job Purpose
To support the delivery of the REA’s communication activities across digital, print, and events. The postholder will help create content, improve engagement, and ensure consistent and effective communication with beneficiaries, supporters, branches and partners.
3. Key Responsibilities
A. Digital Communications
- Create, schedule and publish engaging social media content
- Monitor engagement and respond to enquiries
- Support updates to the REA website
- Assist with producing email newsletters
B. Content Creation & Storytelling
- Gather stories, interviews and case studies
- Draft content that highlights impact
- Source/edit images and short videos
- Ensure brand consistency
C. Campaign & Event Support
- Assist with planning and promoting events
- Provide administrative and event support
- Help deliver targeted communication campaigns
D. Administration & Reporting
- Maintain records and content schedules
- Track analytics (email, social media, web)
- Support procurement of marketing materials
4. Person Specification
Essential
- Excellent writing, editing and communication skills
- Good understanding of digital platforms
- Ability to manage multiple priorities
- Strong attention to detail
- Collaborative and willing to learn
Desirable
- Experience in charity, marketing, communications or Armed Forces settings
- Familiarity with Canva/Adobe Creative Suite
- Basic analytics knowledge
- Interest or connection to the Armed Forces community
5. Values & Behaviour Expectations
- Uphold REA values of service, integrity and community
- Be professional, respectful and supportive
- Work inclusively with colleagues and volunteers
6. Safeguarding
The REA is committed to safeguarding vulnerable adults, young people and children. All staff must act in accordance with safeguarding policies. A DBS check may be required.
7. Equal Opportunities
The REA is an equal opportunities employer. We welcome applicants from all backgrounds and communities, including those under‑represented in the charity and Armed Forces sectors.
8. Armed Forces Covenant
As a signatory of the Armed Forces Covenant, we actively welcome applications from veterans, reservists, service leavers, military families and those with lived experience of service life.
9. Terms & Conditions
- Contract: 6‑month fixed term (potential to extend)
- Hours: Full‑time (37.5 hours)
- Location: Chatham HQ / hybrid
- Salary: £29,000–£32,000
- Reports to: Marketing & Communications Director
We are looking for a Research Officer to join our Campaigns, Policy and Research directorate.
This busy team uses evidence to raise the profile of issues affecting the Armed Forces community and influences politicians, officials, and the wider sector to improve policy and service delivery.
We are seeking an individual who is passionate about turning research into meaningful impact. You will play a key role in articulating the value and outcomes of our work, confidently communicating its significance to a diverse range of internal and external stakeholders.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Reporting to our Research Manager, some key responsibilities will include:
- Lead and deliver high-quality research and evaluation projects, from scoping and commissioning through to analysis, reporting, and dissemination.
- Generate actionable insights from qualitative and quantitative data to inform strategy, policy, campaigns, and service improvement.
- Embed evidence and lived experience across the organisation, ensuring research findings shape decision-making and practical delivery.
- Monitor emerging research and sector developments, identifying gaps, risks, and opportunities to strengthen understanding of the Armed Forces community.
- Translate complex findings into clear, engaging outputs (briefings, reports, presentations, digital content) tailored to diverse audiences.
- Build and manage strong internal and external stakeholder relationships, representing the organisation and championing evidence-led practice.
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
Please note: candidates must submit a supporting statement with their application - guidance questions can be found in the vacancy information pack.
You will be contracted to your home address, and you will perform most of your work remotely there using our collaboration tools to work with colleagues, with occasional travel (including monthly team meetings) to our London Head Office hub.
Should you wish to explore a hybrid London working contract (to include an additional London Supplement to salary), this can be discussed at interview stage.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the Armed Forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Closing Date:12 March 2026
Interview Dates: 25 and 26 March 2026
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
We provide lifelong support to serving and ex-serving personnel and their families. Our support starts after one day of service and continues through



The client requests no contact from agencies or media sales.
The Executive Assistant will play a key role in supporting and enabling the Chief of Staff to lead strategically by managing their diary, information flow, communications, and oversight of all aspects of Bishopthorpe Palace. They will be expected to take a hands- on approach in supporting the Chief of Staff in their operational responsibilities and wider engagement, monitoring workflow, preparing briefings and other writing, and assisting in monitoring and preparing budgets and budget reports. They will manage the Accounts Manager, the Team Administrator (F/T) and the Team Administrator (P/T) and help ensure that office support functions run smoothly and efficiently. This position combines high-level executive support, senior stakeholder management and supporting aspects of key functions at Bishopthorpe Palace.
The postholder will work independently and in collaboration with the Chief of Staff, supporting their delivery of the operational effectiveness and strategic priorities of the Archbishop's Office. This role is central to maintaining the rhythm and focus of the Archbishop's ministry and ensuring its alignment with the Gospel values of humility, service, and sacrifice.
It is important that the postholder demonstrates a diverse skills set, encompassing strong organisational and time management abilities, excellent research, interpersonal and communication and listening skills, and being proficient in using IT and office software. The person must be able to work within a wide-ranging team, be committed, have discretion, be proactive and be able to adaptability and take initiative.
- Enable the Chief of Staff to prioritise and lead on strategic responsibilities.
- Be the primary point of contact for incoming communication with the Chief of Staff, ensuring professionalism and confidentiality are maintained.
- Manage the Chief of Staff's diary, correspondence, and communication with clarity and accuracy, including responding to meeting requests and enquiries on behalf of the CoS.
- Filter and prioritise information and tasks to support effective decision-making.
- Monitor emails and incoming correspondence to ensure timely and appropriate responses are made, drafting responses as required.
- Make travel arrangements and bookings as needed, and submit expense claims.
- Represent the Chief of Staff as required, particularly on projects and internal group meetings.
- Manage and prepare research and briefing papers, and lead projects as required.
- Provide high-quality administrative and policy support on complex or sensitive matters.
- Coordinate stakeholder engagement and representational duties of the Chief of Staff.
- Develop and manage systems for monitoring progress on strategic and operational priorities.
- Assist the Chief of Staff in supporting the Archbishop's involvement in Synods, Councils, and national Church bodies.
- Collaborate with project groups, internal colleagues and staff across the organisation as required to support on operational planning, decision-making processes, and staff coordination.
- Support good governance and record-keeping, including meeting preparation and minute-taking.
- Promote good safeguarding and share in the general responsibility to comply with all organisational policies and procedures.
- Line manages the Accounts Manager, Team Administrator (F/T) and Team Administrator (P/T) and supports the effective discharge of the Office Admin functions
- On behalf of the Chief of Staff, work with the Accounts Manager to monitor and oversee the budget and preparation of budgets and budget reports.
- Providing administrative support to project boards and groups for which the Chief of Staff holds responsibility, such as drafting agendas, preparing minutes, and coordinating reports on research and prospective project work.
Essential
Knowledge/Experience:
- Experience working with or reporting to senior leaders.
- High-level administrative experience including complex diary and correspondence management.
- Experience managing confidential and sensitive information.
- Experience of stakeholder liaison and diplomacy at senior levels.
Skills and Abilities:
- Strong interpersonal skills, with the ability to build effective relationships at all levels.
- Excellent written communication, with experience drafting briefings and formal correspondence.
- Strong organisational skills, including prioritisation and time management.
- Competence in Microsoft Office applications and digital collaboration tools.
- High attention to detail and accuracy.
- Ability to be self-directed, work independently and flexibly under pressure.
- Strong judgment and emotional intelligence in dealing with urgent and complex issues.
- Demonstrable experience of drafting and preparing correspondence, briefs and other materials.
- Experience in managing and preparing budgets.
- Exceptionally well organised and methodical, with the ability to cope with conflicting priorities.
Personal Attributes:
- A self-starter, able to use initiative and good judgement.
- Ability to line manage effectively whilst working collaboratively as a member of the team.
- Able to work in a fast-paced office with good humour, sensitivity, resilience and discretion.
Desirable
- Understanding of the Church of England's ministry, mission and governance.
- Familiarity with public affairs, current events, or media landscapes.
- An understanding of the ethos and values of the Church of England.
- Awareness of and interest in national and international politics and societal issues.
Closing date for applications is 9 March 23:55
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.



About the team
The Policy team is a small, collaborative and collegiate team looking to expand. We have a unique set-up, sitting separately to but working closely alongside the Communications team as part of the wider Public Affairs team. We influence key decision makers through direct engagement with senior officials, commissioning and sharing research and insight and supporting coalitions which include our portfolio charities to take their voice to decision makers to secure policy and funding commitments.
The team also works across the organisation, presenting insight to inform our investment decisions and making a compelling case to generate new financial commitments for our work.
About this role
The Research and Evidence Officer is a new and exciting role at Impetus, an organisation at the forefront of youth policy. Impetus is evidence led and impact focused and we take this approach to our policy and public affairs activity.
The successful candidate will provide the robust data and insights needed to help us build a better understanding of young people’s experiences across education and employment, support colleagues by providing accurate data, analysis and insight that informs policy development and communication designed to improve their outcomes, and support the team to create compelling cases for change tailored to a range of audiences. They will be line managed by the Head of Education Policy but work across both employment and education policy domains.
We are a busy team doing interesting and exciting work. Day-to-day you might be extracting insights from government published data, providing evidence for a policy briefing, drafting a report for a policy audience, or working with colleagues from across the team to communicate research findings in impactful ways, following agreed templates, processes and quality standards, and seeking clarification where needed.
We are looking for someone with a commitment to supporting young people from disadvantaged backgrounds to get the support they need for a fulfilling life, whatever that means to them. You will have good knowledge of quantitative and qualitative research methods, have the skills required to analyse a range of data sets, including confidence applying quantitative research methods to conduct primary and secondary analysis of large and complex datasets, and the ability to present research findings clearly.
This is an exciting time to join a rapidly growing organisation. We work on tackling the barriers that hold back young people from disadvantaged backgrounds including reducing the numbers losing learning though absence and exclusion, improving GCSE attainment in English and maths and ensuring youth employment provision reaches those furthest away from work. Your contribution to this work will have a tangible impact
on these and other areas.
We are keen to see a demonstrated commitment to equity, diversity and inclusion (EDI), and interested to hear how you have led or supported any initiatives or projects relating to this.
We welcome application from underrepresented groups, particularly those who were eligible for free school meals as children. If you would like to chat about the role, please find the link on the recruitment pack.
Key responsibilities
• Monitor monthly data releases and new research published across our areas of interest and record relevant information accurately following agreed templates and systems
• Use quantitative and qualitative research skills to support and contribute to the delivery of a range of research projects and reviews, conduct data analysis, and generate robust evidence across relevant policy areas and portfolio partner activity
• Translate complex data accurately into accessible reports, briefings, summaries, papers, presentations, and other content ensuring accuracy, clarity and adherence to organisational templates and approval processes
• Use research findings to provide accurate evidence and summaries that support colleagues in developing policy positions, evaluating proposals, and proposing evidence-based solutions
• Prepare accurate briefing materials and background notes to support senior colleagues on relevant policy areas ahead of meetings and events (speaking events, roundtables, and senior-level stakeholder meetings)
• Collaborate with the Communications team to develop content for external priority audiences to maintain and grow the profile of policy work, by preparing draft summaries, data points and visuals in line with agreed templates and style guides
• Support the policy team in gathering, organising, summarising and using evidence from portfolio partners
• Support internal team processes by monitoring an allocated set of information sources, providing content for internal and external newsletters, ensuring information management systems are kept up to date and accurate (e.g. briefing packs, team calendar)
• Contributing to a collaborative and inclusive team culture
• Support the Heads of Policy to build and maintain relationships with researchers, academics, and the education sector by writing briefings, maintaining a contact database, and representing Impetus’ interests at events
• Collaborate with peers to meet deadlines and deliver results, ask for clarification when needed, share information promptly, and work cooperatively to meet deadlines.
Person specification
Essential
• A strong commitment to improving outcomes for young people from disadvantaged backgrounds, and an understanding of the barriers they face across education and employment
• Good knowledge of quantitative and qualitative research methods, and how these can be applied to policy and practice
• Ability to support the development of research tools including surveys, interview guides, and tailored data collection plans
• Experience of analysing data and evidence (quantitative and qualitative), including working with large or complex datasets ensuring accuracy and following agreed guidance
• Experience using statistical or data analysis tools (e.g. Excel, R, Stata, SPSS, or similar)
• Ability to interpret research findings and translate complex data into clear, accessible outputs to improve clarity for non-technical audiences (e.g. briefings, reports, presentations)
• Strong written communication skills, with the ability to draft clear, accurate, and well-structured content for policy or public audiences which are in line with agreed templates and processes
• Ability to gather and summarise evidence that supports colleagues in developing policy positions and decision-making
• Good organisational skills, with the ability to manage multiple tasks, meet deadlines, and work across different projects simultaneously. Able to follow established processes, manage own tasks, and maintain accurate records
• A commitment to working with collaboratively with colleagues from diverse backgrounds, and to contribute positively to a team-based working culture
• A commitment to Impetus’ mission
• A commitment to equality, diversity and inclusion
Desirable
• Experience working in a policy, university or research environment, think tank, charity, or public sector environment
• An interest in education and/or employment policy and the use of evidence to drive systemic change and a willingness to build understanding
• Knowledge of the UK government and policy-making process, including the roles of departments, Parliament, and external stakeholders, and how research and evidence contribute to policy development and decision-making
About Impetus
At Impetus, our focus is on helping young people achieve positive education and employment outcomes to increase their chance of leading fulfilling and successful lives, irrespective of their background.
We tackle the three most difficult challenges that affect a young person’s ability to succeed in life in Britain today:
- Lost learning through absence, suspensions, exclusions from school
- Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths
- The large numbers of young people out of education, training and employment
We use our deep expertise and high calibre networks to give the best non-profits working in these sectors the essential ingredients to have a real and lasting impact on the young people they serve.
Through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change, we work towards a society where all young people can thrive in school, pass their exams and unlock the doors to sustained employment, for a fulfilling life.
We are resolutely focused on outcomes and impact, driven by quality evidence.
You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our portfolio partners and the young people we serve.
Impetus is a registered charity and our charity number is 1152262.
Our Values
In 2022 the Impetus staff agreed the following set of Values to act as our guiding principles as an organisation and help us to remain focused on achieving our mission to support young people from disadvantaged backgrounds.
We are brave and curious
We are bold and brave in our pursuit of better outcomes for young people. We lead with curiosity and stay open to new perspectives. We support one another to take considered risks and learn together.
We bring high trust, high challenge
We build strong, long-term relationships through honesty, kindness, integrity, and respect. We create the space for open, constructive challenge, where colleagues, partners and supporters feel safe to speak up, hold each other to account, and bring their best in pursuit of our mission.
We are evidence led and results driven for young people
We pursue excellence for the young people we work with, are wholly committed to better outcomes, unapologetically results driven, and accountable for our actions.
We thrive through diversity
We seek to embed diversity of thought, background and experience in every aspect of our work. We are open, thoughtful and proactive in better understanding and challenging our assumptions to better deliver the change we seek.
We always seek collaboration
We will not succeed alone. We seek meaningful, productive partnerships with others to achieve our mission and drive systems change for young people.
Our commitment to equality, diversity and inclusion
We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.
We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.
We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.
We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.
Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.
Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.
Our employee benefits
Impetus appreciates the invaluable contribution made by all employees and wishes to encourage and reward loyalty, motivation and experience. We therefore offer a range of benefits and policies which aim to assist employees during various stages of their lives and careers. For more information on these, please download the job information pack from our website.
How to apply
Please click on the "Apply for this job" button.
You will need to:
- Complete the online form (including the equal opportunities monitoring form)
- Upload a comprehensive CV and supporting statement.
The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.
The deadline for applications is Monday 9th March 2026, 11:59pm.
Interviews:
1st Interviews will take place on w/c 16th March 2026.
2nd Interviews will take place on w/c 23rd March 2026.
You will also be required to provide proof of your eligibility to work in the UK.
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get support to succeed in school, in work and in life.

The Society of Antiquaries of Scotland are looking to hire two new members of staff to help create and deliver the final two regional research frameworks as part of the Scottish Archaeological Research Framework (ScARF) project.
These roles will help the Society deliver its programme activity to support its mission and vision. One role will assist in the delivery of the North East of Scotland Archaeological Research Framework. The second role will assist in the delivery of the Forth Valley Archaeological Research Framework project. Both roles will provide support and carry out additional research required, as well as helping with the co-ordination of events. Reporting to the Research Manager, the roles will contribute to other research-related activities relating to the Scottish Archaeological Research Framework and will help deliver wider Society aims relating to external strategies as required.
Main Responsibilities
- Support the Research Manager in project delivery
- Maintain high academic standards across Society research-related activity
- Carry out a desk-based assessment and assist with literature review of research for the region, including Historic Environment Record (HER) assessment and data improvements, radiocarbon dates, museum collections, and Treasure Trove
- Update records and data within the HERs for the region based on gaps identified during the base data gathering process
- Create datasheets, interactive maps and graphics
- Assist with writing the Regional Research Framework
- Support the organisation of Project Advisory Group meetings, stakeholder engagement, workshops, and other project events
- Facilitate workshops, events, and communication
- Conduct at all times to maintain the high esteem in which the Society is held, and follow the Society employment policies and health and safety procedures
Role: Research Officer – full-time, fixed term for three years
Contract: 36 months (three years)
Salary: £29,200 per annum, with an additional 10% pension contribution
Hours: 37 hours (five days) per week with flexible daytime working hours on Monday–Friday, and an occasional requirement to assist at evening or weekend events with time off in lieu (TOIL) given for overtime provided.
Location: Hybrid working – all staff are expected to work from our office at the National Museum of Scotland in Edinburgh at least two days per week (pro rata) and employees starting in a new role will be required to work from the office more regularly in the first instance. However, as there are several flights of stairs up to the Society offices, we are happy to explore different ways of working.
Reports to: Research Manager
Probation: There will be a probationary period during which time your skills and suitability for the post will be assessed.
The Society of Antiquaries of Scotland is an equal opportunities employer and believes that diversity fosters creativity and innovation. We encourage applications from all backgrounds and encourage all interested individuals to apply. We are happy to explore different ways of working, secondments and alternative arrangements.
How to Apply
Submit a CV and a cover letter outlining how your experience, skills and knowledge meets the requirements (cover letter to be no more than two sides of A4) by the closing date
Shortlisted candidates will be interviewed in person in Edinburgh or online via Zoom on 19 and 20 March 2026. Reasonable travel expenses can be claimed.
Applicants who are not shortlisted will be informed but no detailed feedback will be possible.
The Society of Antiquaries of Scotland is dedicated to meeting the aims and commitments set out in its equality policy. This includes not discriminating under the Equality Act 2010 and building an accurate picture of the make-up of the workforce in encouraging equality and diversity. Please help us by filling in the Equalities Monitoring Form, a link will be emailed to you with receipt of your application. Filling in this form is voluntary, and the results are anonymous and are not used in the recruitment process.
Closing date: 11:59 PM on 8 March 2026
Further Information
For further information, please read the 'ScARF Research Officer – Full Job Description' on our website or contact the Head of Research, Dr Helen Spencer FSAScot
Become part of something historic!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Global Retention Executive
Remote | Full-time | Up to £30,000/(35.000€)
Join Animals Asia at a pivotal moment in our mission to end cruelty and restore respect for animals across Asia.
Animals Asia is on a historic journey to end bear bile farming, transform the lives of captive wildlife and create lasting change for animals across Asia. None of this is possible without the compassion and commitment of our supporters – and that’s where you come in.
We’re looking for a Global Retention Executive to nurture and grow relationships with individual giving donors worldwide. In this role, you’ll help deliver inspiring, multi-channel fundraising and stewardship campaigns that show supporters the real impact of their generosity, and keep them connected to our mission for the long term.
Working closely with and reporting to the Global Retention Manager, and teams across fundraising, communications, supporter care, programs, and data, technology and insight, you’ll bring powerful stories to life through email, direct mail and digital journeys. You’ll play a hands-on role in creating meaningful supporter experiences that drive impact for animals who desperately need our help.
We’re a small but mighty global Individual Giving team, made up of exceptionally talented, passionate and dedicated individuals who care deeply about creating real, lasting change. We have the ambition to match our potential and we’re investing in the right people to help us go further, faster.
If you’re an organised, detail-oriented and supporter-focused professional with 1–2 years’ experience in donor retention, individual giving or a similar role within the charity sector, and have a genuine passion for animal welfare, we’d love to hear from you.
Closing date: 13th March 2026. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received. Interested parties, Interviews will be conducted during the week commencing 23rd March 2026 via Zoom or Google Meet. Find out more about us on our website.
OUR MISSION Protect bears, ensure they are free from harm, and provide them with sanctuary Improve the welfare of captive wild animals


The client requests no contact from agencies or media sales.
Reporting to: Director of Development
Salary: £53,000 - £57,500
Hours: Full Time (35 hours per week)
Key Relationships: Director of Development, CEO, COO, Trustees, External Partners
Location: Hybrid
Overall Purpose
The Fundraising Lead will both raise money to support the sustainability of NHS Charities Together and contribute to supporting NHS Charities to increase their income.
The role oversees the day to day operations of both our fundraising activity and our practical support to members.
Overall Objectives
- Lead the strategic development of a simplified individual giving programme focused on donor retention, stewardship, and legacy conversion.
- Oversee the creation and rollout of scalable, white-label fundraising products or campaigns that enable member charities to increase income and deepen supporter engagement.
- Oversee and support the development and stewardship of corporate relationships to deliver partnerships in support of our mission.
- Guide and empower a skilled team to deliver donor-centric fundraising with excellence and empathy.
- Ensure all fundraising activity is compliant, data-informed, and aligned with NHS Charities Together’s values and strategic priorities, ensuring it complements and doesn’t compete with our members.
- Support a culture of innovation, collaboration, and strategic philanthropy across NHS Charities Together and its member network.
Key Responsibilities
The main duties and responsibilities of the role holder are as outlined below:
NHS Charities Together Fundraising Strategy
- Oversee the shaping of and support the Stewardship Manager on the delivery of a simplified, effective individual giving programme aligned with NHS Charities Together’s strategic priorities, with a focus on the retention and upgrade of existing donors and avoiding competing with our members.
- Ensure individual donors are regularly engaged and asked for appropriate cash gifts through a light-touch programme.
- Ensure that legacy messaging is prominent in the donor engagement cycle, to inspire existing donors to consider long-term support, aligned with their gratitude to the NHS, with appropriate pathways offered.
- Oversee prompt, accurate, and heartfelt thanking processes for all donations.
- Manage the welcome journey for unsolicited donations, and oversee the cost-effective management of existing commitments for community or events-based activity to ensure a return
- Lead stewardship for donors giving up to £25,000.
- Oversee and support the Partnerships & Philanthropy Manager to manage the relationships with selected key corporate relationships, identifying opportunities for partnerships and liaising closely with NHS Charities Together colleagues to support the development of fundable propositions which benefit our sector and our own organisation.
Sector Fundraising Support
- Champion sector-wide change by equipping member charities with scalable, plug-and-play fundraising products and strategic guidance that enhances their income generation capacity through individual giving, working closely with the engagement team.
- Oversee the development of support the Products Manager on the rollout of replicable or white-label fundraising products, starting with the roll-out of a lottery and legacy product, and on the development of campaigns (e.g. focused on grateful patients).
- Oversee and drive the thinking on future fundraising products that will appeal to and benefit our diverse group of member charities.
- Work closely with the engagement team and other NHS Charites together staff to tailor activity in line with segmentation and engagement strategies.
- Build trusted relationships with member charities, positioning yourself as a knowledgeable and empathetic fundraising expert.
- Contribute to supporting NHS Charities to raise their income, providing advice and guidance 1:1 and through supporting the delivery of member events. Where required support the delivery of paid for consulting support to NHS charities on fundraising.
Team Leadership & Compliance
- Lead and motivate the team, providing effective direction in their activities to ensure individual and team objectives are achieved.
- Deliver the new NHS Charities Together fundraising programme on budget and on target, and ensure appropriate reporting is delivered to support our governance.
- Directly line manage the Stewardship Manager, Products Manager and Philanthropy & Partnerships Manager
- Ensure excellent use of the CRM for donor engagement, reporting, and data management, and ensure the development of efficient systems and process that maximise donor income and satisfaction.
- Ensure all fundraising activity complies with relevant legislation, including GDPR and the Data Protection Act.
- Contribute to a culture of strategic philanthropy across the organisation.
Other duties
- Visibly live NHS Charities Togethers values, including our commitment to diversity and inclusion.
- Carrying out the duties of post in accordance with NHS Charities Togethers policies and procedures on Health and Safety and take responsibility for ensuring personal health and safety.
- Working flexibly, prioritising workload, and working effectively as part of a team. Demonstrating an ability to work calmly and effectively when under pressure of tight deadlines, to deliver work on time and to a high standard.
- Adhere to relevant legislation, best practice, policies, and processes including, but not limited to charity law, the fundraising regulator, GDPR and professional codes and standards.
This is not meant to be an exhaustive list of duties. The need for flexibility is required, and the post holder is expected to carry out any other related duties that are within the employee’s skills and abilities whenever reasonably instructed.
Competencies
Teamwork – ‘One charity’, working within and across teams
- Collaborates across teams, ensuring our approach is aligned with our support of members and the segmentation strategies we are pursuing.
- Builds strong relationships internally, and models a ‘one charity’ approach.
- Identifies and creates opportunities to support members, and works with colleagues to identify how to best to deliver support
Building trust and respect – listen, feedback and learn
- Provides clear leadership, fostering a strong team and supporting individuals to perform.
- Models our values through their work, seeking to support colleagues and understand their perspectives.
- Proactive and adaptable to support the wider work of the organisation as required
Responsibility – owning your part in our success
- Takes responsibility for maximising our fundraising return, keeping costs to a minimum.
- Proactively adjusts our approach to deliver maximum success, and keeps the organisation updated on likely returns.
Professionalism – creating an environment to achieve success
- Maintains virtual and face to face presence across NHSCT and with key supporters and third-party agencies.
- Takes a learning approach to ensure we continually improve our fundraising
- Upholds the highest standards of integrity, ethics, and transparency, ensuring we always work within the Fundraising Code
Stakeholder focus – understanding the needs of our key stakeholders and audiences
- Passionate about supporting NHS charities and helping them to increase their income.
- Seeks to understand the needs of NHS charities, shaping our support to maximise our impact in supporting them to raise income
- Ensures our stewardship and fundraising work does not compete with members.
Acumen – Sound decision-making
- Adapts and shapes appeals and campaigns based on learning to deliver success.
- Identifies and shapes member support around what is most effective.
PERSON SPECIFICATION
Qualifications/Education:
Desirable
- Fundraising Qualification, Chartered Institute of Fundraising, or equivalent
Knowledge, Skills and Experience:
Essential
- Demonstrable success in developing and delivering fundraising strategies across a range of disciplines/mediums (e.g. individual giving, legacy, products, corporates) to meet or exceed financial targets.
- Ability to identify and act on opportunities for innovation in donor engagement and fundraising product development.
- Entrepreneurial with a high level of motivation and initiative, and a demonstrable desire to succeed and achieve results.
- A passion for thoughtful, accurate and timely donor stewardship
- Experience in building credibility with senior external stakeholders and managing relationships with diplomacy
- Experience managing external relationships with suppliers
- Strong interpersonal and communication skills.
- Experience of leading and managing successful teams, providing clear direction and creating a values-based culture
Desirable
- Experience in individual giving or retention programmes
- Experience in developing corporate partnerships.
- Experience working within an NHS charity or large health-related fundraising environment.
- Consulting or advisory experience, or of providing specialist advice
Benefits: 10% employers pension contribution (NEST) HSF Health cash Plan-covering employee partners and dependants under 18 28 days Annual Leave plus bank holidays and increases with length of service 2 hours weekly wellbeing time out Employee assistance program , offering GP advice lines, virtual doctors, prescription services, emotional wellbeing support, a legal help line and counselling. Funded eye site test (Specsavers) Pay it forward days- 2 days volunteering Mindful Employer Perkbox and Reward Gateway – discount platforms
REF-226 887
Fundraising Administrator
Location: Stepps, Glasgow
Salary: £27,626 - £29,711 per annum (pro rata)
Contract Type: Temporary until March 2028, Full time: 35 hours per week
Closing Date: 15/03/2026 23:59
The Vacancy
Are you someone who genuinely wants to make a difference? Are you passionate about inspiring people and building relationships, always offering the highest level of supporter care? If so, we have an exciting opportunity to join our team as a Fundraising Administrator and we would love to hear from you!
As a Fundraising Administrator, you will be an integral part of the Income Generation and Engagement team, supporting colleagues from across the organisation. As the first point of contact for CHAS’ incredible supporters, you will build and nurture relationships by providing exceptional stewardship.
This is a vital role and requires someone with a great can-do attitude, who is organised and has excellent prioritisation skills. If this sounds like you, please get in touch.
About You
- Experience in an office or customer facing environment
- Ability to work independently within the role, under your own initiative and cooperatively as part of the Supporter Engagement Team
- Excellent administration skills with a sound working knowledge of CRM databases and Microsoft Office packages including Word, Excel, Outlook and Teams
- Exceptional communication skills (both written and verbal)
- Excellent attention to detail and a high level of accuracy
- Knowledge and demonstrable experience of adhering to data handling/GDPR laws and codes of conduct
Further Information and How to Apply
At CHAS, staff and volunteers work together as one team, focused on the common goal of reaching every family in Scotland who needs our support. All CHAS staff will at some point work with or alongside volunteers and will be expected to support volunteers.
At CHAS, our ambition is to reach every family in Scotland who is living with the heart-breaking diagnosis that their child is dying, and offer them our care and support to empower them to make the most of the short time they have together. As a Fundraising Administrator, you will be instrumental in achieving this vision and shaping the future of CHAS.
This role will be based in the Stepps office, with some hybrid working and travel to other CHAS sites as required.
Our team typically works up to two days per week from home, with some additional on‑site presence during our peak campaign periods (usually 3–4 weeks in spring, August, and over Christmas).
Further information can be found in the attached documents.
This post is subject to a Level 1 Disclosure.
Please note the full title for this role is Supporter Care Coordinator (advertised as Fundraising Administrator as a more recognisable external title). This is a customer service and administration role not a care/nursing role.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
FUNDRAISING OFFICER
Supporter focused Fundraising Officer role with SAT 7 UK, delivering supporter engagement, donor stewardship and fundraising campaigns to grow impact across the Middle East & North Africa.
Location: Hybrid (Chippenham office) – ideally 1 day a week onsite (minimum 1 day per month)
Contract: Full time (37.5 hours)
SAT 7 UK is part of an international Christian media ministry bringing faith based TV and digital content to millions across the Middle East and North Africa. Across four channels, SAT 7 broadcasts 365 days a year, offering hope, encouragement, and a fresh perspective to viewers often living in challenging or isolated situations.
Why work for SAT 7 UK?
- Daily team prayer and Bible reading
- 25 days annual leave plus bank holidays, increases after 2 years of service
- Opportunities to visit SAT 7 studio locations
- Supportive, purpose driven team environment, with team days throughout the year
- Employer pension contribution of 5% and Health cash plan
- Learning and development opportunities personalised to your role
We’re looking for a well organised, warm, and proactive Fundraising Officer to help strengthen supporter relationships, individual giving, and deliver excellent donor experiences.
You will:
- Nurture supporters through calls, emails, and written communications
- Support fundraising appeals, regular giving, welcome journeys, and campaigns
- Work closely with the Fundraising & Impact Manager on donor stewardship
- Deliver monthly Joy Bringer campaign calls
- Contribute to direct marketing campaigns
- Maintain accurate and timely supporter records
This is a fantastic opportunity for someone who loves connecting with supporters and wants their work to have real global impact.
This role is subject to a Basic DBS check.
For further details please have a look at the candidate pack.
For an informal chat to ask any questions, please contact Nick Thomas, Senior Consultant, Charisma Charity Recruitment.
Please apply through the Charisma Charity Recruitment website with your CV and supporting statement.
Key dates
- Closing date: Monday 16 March 2026
- Charisma vetting interviews must be completed by: Thursday 19 March 2026
- SAT 7 UK in person interviews: Thursday 26 March 2026
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion*, sexual orientation, age, veteran status, or other category protected by law.
*Under the Equality Act 2010, it is a genuine occupational requirement that the post holder is a practising Christian.
Growing Church in the Middle East and North Africa, confident in Christian faith and witness, serving the community, contributing to society & culture
This is an exciting role in a unique organisation. Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world. We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.
We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible.
The role is full-time and permanent. This role is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office).
We are looking for a Societies Development Coordinator to provide accurate, consistent and innovative support to the 400+ clubs and societies, committees and volunteers. They will support the delivery of a variety of student led events and activities, empowering and enabling student leaders. This role will put students’ experience at the forefront of everything we do, focusing on providing excellent management of stakeholder relationships, problem solving and risk management with student activities.
Do you have experience in organising and managing a variety of events; or enabling volunteers to deliver events? Do you have Knowledge and understanding of student activities programmes including clubs, societies and volunteering?
If the answer is yes, then we want to hear from you.
Our ideal candidate will have the ability to manage conflicting priorities and busy workload, excellent interpersonal skills and the ability to work with a diverse range of people and be committed to working in a democratic and student led environment.
An outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
Wood Street Mission is a children’s charity helping children and families impacted by poverty in Manchester and Salford.
We provide practical help to help meet children’s day-to-day needs and improve their life chances. We give clothes, bedding and baby equipment to struggling families, along with toys and books which are important for children’s wellbeing and development.
We support engagement in education by helping families with the costs of school uniform and run Book Roadshow events in schools to promote reading and improve children’s literacy. We work to raise awareness about child poverty and help thousands of children and their families every year.
We are looking to recruit a Grants and Trusts Fundraiser to join our growing team, as we take Wood Street Mission to the next level. You will be responsible for managing and delivering our Grants and Trusts income stream, developing long-term relationships with funders, and building on our small but successful track record. The Grants and Trusts Fundraiser is a pivotal role in helping us to accelerate our growth even further so we can help more children to thrive free from poverty.
The role is flexible between the office in Manchester and working from home.
Purpose of post
As the Grants and Trusts Fundraiser, you will be responsible for securing grants of varying sizes, translating the charity’s work across our five projects into compelling, high-quality applications for a range of audiences. Working collaboratively with the wider charity team, you will have a hands-on role in understanding our projects to ensure you can authentically convey our mission and our impact to funders.
You will provide excellent care to existing and new supporters, ensuring reporting requirements are met and that funders are kept informed of how their support has enabled the charity to continue its work.
A key responsibility will be to contribute to and develop the Grants and Trusts fundraising plan. You will work to identify, secure and develop a robust pipeline of grant funders to maximise income and enable continued growth and sustainability of Wood Street Mission’s work.
Main duties and responsibilities
1. To contribute to and develop the Grants and Trusts fundraising plan as agreed with the Fundraising Lead, to support the charity’s strategy
2. Meet agreed key performance indicators and to monitor and report on these targets
3. To keep up to date with funding policies and grant giving organisation news to inform the fundraising plan
4. To work closely with the Fundraising Lead and other members of the team to ensure a coordinated approach and excellent level of care for supporters, through appropriate and engaging communication methods
5. To research and develop new funders to support the achievement of fundraising targets
6. Frequently report on progress of Grants and Trusts fundraising to the Fundraising Lead
7. Work with the wider charity team to build a bank of individual stories and information for each of the five projects, to develop a Case for Support which can be adapted to different audiences
8. To work with the Fundraising Lead and the charity team to carry out a Full Cost Recovery exercise across all five projects, to provide a clear overview of the charity’s income and expenditure budget
9. Write comprehensive and persuasive applications to funders and prepare tailored presentations for a range of supporters
10. Build, nurture and account manage relationships with grant giving organisations, providing impact assessments, case studies and progress reports as required
11. Implement an effective stewardship process to maximise income and encourage long-term support, so funders feel appreciated and understand how their support has made an impact
12. Ensure grants are acknowledged promptly and reporting requirements are met within agreed timescales
13. To work alongside colleagues within the charity to identify potential grant funding opportunities and potential cross team working opportunities to ensure the charity maximises income across all income streams
14. Maintain up-to-date and accurate funder and volunteer records on the Beacon database, and to input data, donations and consent preferences, ensuring all data processing is GDPR compliant
15. To provide general administrative support to the Fundraising team
16. To represent Wood Street Mission as required at special events, and to proactively seek out new funding prospects and networking opportunities
17. To act as an ambassador for Wood Street Mission and promote the charity
18. To champion the Fundraising Regulator Code of Fundraising Practice, upholding a high standard of fundraising that is legal, open, honest and respectful
Other areas and general work duties:
1. Work collaboratively on a daily basis with the wider charity team, including the Finance, Marketing, Administration and Project Development/Worker team
2. To support a safe working environment
3. To attend and participate constructively in staff meetings, supervision and appraisal
4. To implement Wood Street Mission policies and guidelines as set out in the staff handbook
5. To undertake training to develop knowledge, skills and confidence as agreed with your manager
6. To work flexibly and undertake such other work appropriate to the post as may be assigned by your manager. If evening and weekend event work may be required TOIL can be taken.
7. Other tasks and duties relevant to the role as required by the organisation
Personal Specification
Experience:
· Experience working in a fundraising or customer care environment
· Experience of working towards targets and with a wide range of stakeholders
· Experience of writing and developing funding applications, proposals and budgets
· Experience of delivering presentations to different audiences in a variety of settings
· Experience of using a CRM for data analysis and reporting
· Success in securing high-value trust and grants (Desired)
Knowledge, Skills and Abilities:
· An excellent understanding of effective supporter care and stewardship
· A genuine interest in the issues of child poverty and an understanding of Wood Street Mission’s aims to tackle these issues
· Excellent interpersonal skills, capable of communicating with a diverse range of people with sensitivity, confidentiality and respect
· Excellent attention to detail, ability to keep clear and accurate records, and a desire to offer a high standard of service to our supporters
· Excellent organisation and time management skills, with an ability to work effectively under pressure and prioritise overlapping deadlines
· Excellent written and verbal skills, with the ability to communicate clearly with different audiences
· Excellent numeracy skills including the ability to track income, interpret accounts and present detailed financial information for supporters
· High IT proficiency with an excellent working knowledge of Microsoft Office, Outlook and social media platforms
· Ability to work proactively and autonomously, using your own initiative to overcome challenges and problem-solve
· A good team player who can work collaboratively and alongside with the wider team and volunteers
· A self-motivated individual with a drive to achieve targets
· GCSE Level Education including Maths and English
· Excellent understanding of all aspects of fundraising and a commercial awareness of fundraising trends in the UK (Desired)
· Knowledge of charitable grant giving organisations, funding policies, data protection and fundraising best practice (Desired)
· A good working knowledge of the Code of Fundraising Practice and the Charities Act (Desired)
Wood Street Mission is a children’s charity helping children and families living on a low income in Manchester and Salford.



To achieve our ambitious strategy, we need to make sure our people and volunteers have the skills, knowledge and confidence to perform brilliantly. The Learning Adviser will play a key role in delivering our learning and development offer, supporting colleagues across The Charity to develop their capability, to strengthen our culture, and to live our values.
Working within the People & Culture team, you will design and deliver learning initiatives, manage digital learning platforms, and work closely with managers to embed learning into everyday practice. This is an exciting opportunity for someone passionate about learning and engagement, with the creativity and drive to make a difference to how we work.
WHO WE'RE LOOKING FOR:
We’re looking for someone who is passionate about learning and motivated by the difference that a strong learning and development approach can make in the workplace. You’ll have experience of delivering learning and development in a workplace context, be able to complete learning needs analysis at both an organisation and role-based level and will be confident using both digital and in-person methods to engage people.
You’ll combine strong communication skills with the ability to plan and coordinate learning that is practical, inclusive and impactful. You’ll work in an evidence-based way, using feedback and insight to shape and evaluate our learning and development approach.
You’ll be able to balance multiple priorities and to adapt quickly. Above all, you’ll be motivated by our vision to defeat brain tumours and will see the power of great learning in helping our people and volunteers to achieve that goal.
KEY ACCOUNTABILITIES:
Supporting learning operations
· Support the effective delivery of our learning and development offering, ensuring it supports The Charity’s strategy, culture, and values.
· Work with managers and The Head of People and Culture to identify organisational and role-based learning needs and to support the creation of an organisational learning plan.
· Support managers with the development of personal development plans.
· Design and deliver engaging workshops, webinars, and resources on key skills and behaviours, informed by charity and departmental learning needs analysis.
· Manage digital learning tools and platforms (our ‘Charity Academy’), ensuring content is accessible, current and engaging.
· Work with the People and Volunteering Manager to ensure that onboarding journeys at The Charity create an effective and engaging start for new team members
· Evaluate the effectiveness of learning initiatives using feedback and data, using this to continuously improve our approach.
· Ensure learning activities reflect our commitment to equity and inclusion, and support and contribute to key events and learning opportunities in support of the EDI Champions group and our wider EDI priorities and goals.
Offering learning advice and guidance
· Act as a trusted adviser to managers and team members, offering practical guidance on learning policy and practice, and on learning opportunities.
· Support the development and delivery of learning and engagement projects in partnership with team members across People & Culture.
· Build collaborative relationships across The Charity to encourage a learning culture where people feel confident to share knowledge and skills.
Supporting best practice and continuous improvement
· Keep up to date with external best practice in learning and development, bringing new ideas and continuous improvement.
· Work in partnership with volunteers and team members to co-create learning where appropriate.
· Support the wider People & Culture team with projects and initiatives relating to wellbeing, team engagement, and understanding and applying people policy and practice.
The Brain Tumour Charity is the world’s leading brain tumour charity and the largest dedicated funder of research into brain tumours globally.

The client requests no contact from agencies or media sales.
About Unique
Through sharing knowledge and lived experience, Unique helps families and professionals navigate the world of chromosome and gene disorders.
Unique is a charity that provides accurate and accessible information to empower those looking for answers. Alongside this, we act as a facilitator, helping people connect with each other to share their experiences of rare gene and chromosome disorders.
We work with anyone who has been affected by, or wants to know more about, rare chromosome or gene disorders - whether that’s an individual, a family, a carer, a doctor or a scientist. We believe that by working together, we can find new ways to support and celebrate people living truly unique lives.
Unique has over 30,000 members (individuals, families and professionals) globally, but our office is based in Oxted, Surrey, UK.
The Role
This role will develop, support and manage a network of volunteers across England to help build both virtual and local communities for families affected by rare chromosome and gene disorders.
This role will lead on the recruitment, training and ongoing support of volunteers from the Unique membership to ensure they feel confident, connected and valued in their roles. Working closely with the Engagement and Communications Officer, the postholder will also help plan and run a programme of virtual events and online activities tailored to the needs of our members and encouraging supportive peer relationships between them.
The ideal candidate will be a strong communicator with experience of volunteer management and community engagement. You’ll enjoy building relationships, empowering others, and creating opportunities for people to connect and support one another.
This is a hybrid role which includes occasional working in our Oxted office to build relationships with our small, friendly team, as well as time spent on the ground with volunteers in different regions. The role will involve regular travel across England, with occasional weekend and evening work (for which time off in lieu will be provided).
We are committed to inclusion, equality and diversity and welcome applicants from all parts of the community.
Key Responsibilities
• Develop and deliver Unique’s volunteer strategy, ensuring volunteers are effectively supported and engaged
• Recruit, train and induct new volunteers, and develop resources, training materials and recognition schemes for volunteers
• Provide regular communication, guidance and supervision to volunteers, ensuring their wellbeing and satisfaction
• Build a strong sense of community through a programme of face to face and virtual meet-ups and workshops
• Work in partnership with volunteers and members to creatively use online communication channels to promote community connections
• Maintain up-to-date volunteer records and ensure compliance with safeguarding, data protection and health & safety policies
• Coordinate and support volunteer involvement at family events, conferences, webinars and local meet-ups
• Work collaboratively with the staff team to promote volunteering opportunities and celebrate volunteer contributions
• Monitor and report on volunteer engagement, diversity and impact
Person Specification
Qualifications
Educated to degree level or equivalent experience
Essential qualities, skills and experience
Experience of recruiting, training and supporting volunteers
Experience of working in community engagement or outreach
Excellent interpersonal and communication skills, both written and oral
Strong organisational skills with the ability to manage multiple priorities
Empathy and understanding of the challenges faced by families affected by health or disability issues
Ability to work both independently and as part of a team
A flexible, can-do attitude and creative approach to problem solving
Proficient in Microsoft Office and comfortable using online collaboration tools and databases
A commitment to the aims and values of Unique
Desirable qualities, skills and experience
Experience working in the charity or health/disability sector
Experience of online community management or peer support programmes
Knowledge of safeguarding principles and best practice in volunteer management
Additional requirements
Willing to travel regularly across England
Availability to work occasional evenings and weekends
A DBS check will be required prior to appointment
Interviews to be held w/c 13th April 2026
We work with everyone whose life has been touched by rare chromosome or gene disorders. Whoever you are, Unique is here for you!
The client requests no contact from agencies or media sales.
Digital Transformation Lead
Reporting to: Chief Operating Officer
Employment Status: Permanent, full-time/part-time (flexible)
Location: Home-based
Salary: £45k-£55k, plus excellent benefits
Role purpose
Adoption UK is undertaking a major digital transformation, initially focused on CRM and website development. We’re looking for a talented digital and data enthusiast to lead this transformation programme and subsequently oversee our ongoing digital development. This will be aligned to our strategy and preferred technology stack, and will include managing key relationships with our digital partners.
You’ll refine and implement Adoption UK’s digital strategy, leading our digital transformation project to successful completion. You will work with internal and external stakeholders to ensure that the project’s vision and scope meet the business and operational needs of the charity. The role includes direct line management of a Digital Manager and matrix project management of existing roles in data management and website content management. An important part of your role will be proactively identifying opportunities to integrate digital approaches into all current and upcoming projects.
Digital is key to Adoption UK’s future, and this is a high profile role within the organisation. We’re looking for someone with experience of delivering change, who is an excellent communicator and a passionate digital advocate profile role within the organisation. We’re looking for someone with experience of delivering change, who is an excellent communicator and a passionate digital advocate.
Background – our digital transformation
Like many charities, we’ve historically developed our digital framework and footprint organically, with insufficient web and CRM integration and functionality, duplication, and data silos. This has resulted in data management and website capabilities that don’t fully meet our users’ needs. We’re addressing this by:
- Investing in our customer facing platforms and data management systems, connecting all our divisions and services, and delivering integrated systems that provide a positive customer and stakeholder journey.facing platforms and data management systems, connecting all our divisions and services, and delivering integrated systems that provide a positive customer and stakeholder journey.
- Developing the next generation of digitally accessible services.
- Extending our inhouse digital capability to support continuous delivery.
Key accountabilities
- Lead the refinement and implementation of the charity’s digital strategy.
- Lead a project team to successfully deliver change in line with the agreed project timeline.
- Manage the governance and assurance framework for delivering our website and CRM digital transformation programme.
- Build and manage relationships with key stakeholders across the organisation and with current and future digital partners. Use these networks to:
- Promote digitalfirst principles and best practice, and raise awareness of our work.
- Increase internal stakeholders’ understanding of the benefits and opportunities that digital approaches bring.
- Proactively identify opportunities to increase our digital capability and integrate digital into current and upcoming work.
- Revise and deploy a performance assessment framework to track individual digital projects and ensure services comply with digital and data bestpractice standards.
- Assess and report on Adoption UK’s digital and data maturity, ensuring compliance with data security standards.
- Manage our external digital and IT partners, including contracts and performance monitoring.
Essential criteria
- A strong understanding of digital and technology trends, with experience implementing a Microsoft based technology stack based technology stack.
- Experience in successfully delivering digital change projects.
- Excellent verbal and written communication skills, with the ability to convey complex or technical information clearly and simply.
- Experience of building relationships with, engaging, and influencing internal and external stakeholders at all levels. Able to engage effectively with both technical and nontechnical audiences.
- Experience working at a senior level to deliver change or implement strategy.
- Ability to work under pressure and respond quickly to changing circumstances and tight timelines.
Desirable criteria
- Experience of working in an organisation that uses agile development methodologies.
- A strong understanding of the National Cyber Security Centre (NCSC) principles and approach, and of General Data Protection Regulation (GDPR) principles, audit, and compliance.
Adoption UK is the leading charity for adopted and care experienced people and adoptive families.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Permanent,| Full Time | Circa £35,000 + Excellent Benefits
Location: London
Make a Difference Every Day
For more than 100 years, the RAF Benevolent Fund has been supporting the RAF Family. We are a key partner in the Royal Air Force’s mission to look after its people during and after service, ensuring that this service is valued, recognised, and people are supported even when uniforms are eventually shed. We are a national charity with international reach, delivering emotional, financial and practical support wherever and whenever it is needed. Each year, our vital services and support continued to help those serving, families, veterans, and the bereaved, in 30 other countries and in 2024 more than 64,000 people benefitted from the charity’s work.
As an organisation, we encourage learning and development and there will be ample opportunity to learn more about the Royal Air Force, the broad impact of the Fund’s work as well as developing your own skillset.
About the Role
We’re looking for a proactive, highly organised Executive Assistant to support to the Director of Fundraising and Director of Strategy & Impact. You’ll manage complex schedules, coordinate meetings and committees, prepare key documents, and support strategic projects.
This is a role for someone who thrives on responsibility and variety. You’ll:
· Act as secretary for key committees, preparing agendas and taking minutes.
· Liaise with senior stakeholders internally and externally.
· Ensure smooth communication across the organisation.
· Have the opportunity to volunteer for events, meet with beneficiaries and visit RAF Stations.
What We’re Looking For
· Exceptional organisational and communication skills.
· Ability to take initiative whilst providing timely and consistent support to Directors.
· Ability to manage multiple priorities with discretion and professionalism.
· Confidence engaging with senior internal and external stakeholders.
Additional Information
· Standard DBS check required.
· Must have the right to work in the UK.
How to Apply
Please submit your CV and a cover letter explaining why you’re the perfect fit, including examples of how you meet the job profile.
Closing Date: Wednesday 11th March 2026, 5:00pm
A copy of the Fund’s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. The Fund takes safeguarding seriously, and appropriate background checks will be completed. You can find out more about our commitment to safeguarding on our website.
The RAF Benevolent Fund follows Safer Recruitment practices as it strives to ensure that everyone who comes into contact with the Fund will be protected from harm. The successful candidate for this role will need to be Standard DBS checked and prove they have the right to work in the UK. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.
The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009).
Our vision is that everyone in our RAF Family – veterans, serving personnel and their families – gets support in their hour of need.
The client requests no contact from agencies or media sales.