Monitoring jobs
Age International is dedicated to supporting older people living in the most challenging circumstances. As part of the Age UK Group and the UK member of the HelpAge global network, we champion healthy ageing, tackle ageism, deliver age inclusive humanitarian aid, and advocate for income security later in life.
We're looking for a driven Direct Marketing Manager - Acquisition on a 12-month fixed term contract to lead our donor recruitment programme and inspire the UK public to support our life changing work for the first time.
This is a rare opportunity to shape the full acquisition journey across multiple channels while contributing directly to major emergency responses through Disasters Emergency Committee (DEC) appeals.
This is a hands on role in a small, passionate team, with the space to innovate and directly influence our future supporter programme.
We offer hybrid working, with a minimum of one day a week in our London office (including one Thursday of the month for our Age International 'all-staff' days).
Please note that our core working days are Tuesdays, Wednesdays and Thursdays.
Must haves:
The below competencies will be assessed at the indicated stage of the recruitment process: Application = A, Interview = I, Test = T, Presentation = P
Experience
* Proven successful experience in a direct marketing role. (A, I)
* Delivered and managed effective direct marketing campaigns. (A, I)
* Worked across a variety of offline and online direct marketing channels. (A, I)
* Experience working with a supporter or customer database (A, I)
* Experience of managing internal and external stakeholders to deliver campaigns including copy and artwork sign off. (A, I)
* Experience of following internal processes, recognising potential improvements and implementing them. (I)
* Experience of line management and performance management (A, I)
Skills and knowledge
* Confident in using databases and digital reporting tools such as Google Analytics. (A, I)
* Strong numerical and analytical skills. (A, I)
* Creative process management, from creative briefing through to production. (I, T)
* Excellent project management and prioritisation skills; able to work to tight deadlines and under pressure. (I)
* Excellent written English skills with good attention to detail, including ability to review copy for accuracy and compliance. (A, I, P, T)
Personal attributes
* Excellent communication and interpersonal skills with the ability to work with people at all levels. (I)
* Share the charity's values. (I)
* Flexible team player, willing to get stuck in. (I)
* Willingness to learn new skills and implement them within your role. (I)
Great to Have's:
The below competencies will be assessed at the indicated stage of the recruitment process: Application = A, Interview = I, Test = T, Presentation = P
Experience
* Experience of working in a direct marketing role within a charity. (A, I)
* Experience of working through an innovation process. (A, I)
Skills and Knowledge
* Working knowledge of email and CMS platforms (DotDigital, Episerver). (A, I)
* Used collaborative digital platforms such as MS Teams, Trello. (I)
Personal attributes
* An interest in international development and humanitarian work. (I)
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, Health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
For a full list of benefits please visit our website.
This flagship programme, delivered in partnership with TDS, GMCA and the Nationwide Foundation, uses action research and behavioural‑insight‑informed interventions to understand and reduce unintentional non‑compliance among private landlords, with the aim of improving renting standards and supporting people in housing need.
We have a new 12‑month fixed‑term opportunity to join our Greater Manchester Good Landlord Charter/Landlord Support Hub team as a Research and Evaluation Manager.
Some of the key responsibilities include:
- Lead the project’s research and evaluation activities, including insight gathering, participatory research, and continuous testing of behavioural or supportive interventions.
- Design and evaluate behavioural interventions, assessing impact, outcomes and what works to inform future policy and operational practice.
- Collaborate closely with the Behavioural Insight Specialist and Landlord Support Manager, ensuring research is rigorous, ethical, and generates meaningful learning.
- Engage landlords, tenants, letting agents, and local authorities to gather data, understand barriers to compliance, and capture lived experience.
- Produce high‑quality reporting, including findings, recommendations, and insights to support both internal decision‑making and external stakeholders such as GMCA and the Nationwide Foundation.
- Represent the Research & Evaluation function at meetings, workshops and advisory groups, contributing to the wider aims of improving standards across the private rented sector.
To be considered for this role, you must be able to demonstrate:
- Strong experience in research, evaluation or insight‑gathering, ideally within housing, social policy, behavioural insights or community‑focused projects.
- Ability to design and apply research methods, including interviews, behavioural diagnosis, qualitative and/or quantitative analysis.
- Excellent communication and reporting skills, able to turn complex insights into clear recommendations.
- Confidence managing relationships with a wide variety of stakeholders.
- Based in/near Greater Manchester, and able to travel across the region as needed.
TDS offers a plethora of benefits inclusive of:
- 33 days holiday inc bank holidays
- BUPA Private healthcare
- BUPA Wellbeing cash plan
- Pension Scheme
- Additional day off for your birthday
- Plus many more!
If you have any questions or would like to find out more information, please feel free to contact me directly.
Applications for this position will be accepted until 10 February.
TDS is committed to equality, diversity and inclusion in our workforce and to be truly representative of all sections of society and our customers
Please ensure you send both a CV and cover letter for your application.
Help tenants, landlords, and agents deal with deposit protection and dispute resolution as quickly and easily as possible.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you someone who loves working with data and ready to get stuck into major systems transformation projects?
If that sounds like you, we have an exciting fixed-term opportunity for a Data Officer to join our team on a hybrid basis for 8-9 months.
You'll play a pivotal role in supporting three major systems projects in 2026: our Microsoft SharePoint migration, HR system implementation, and contact & engagement database development.
As a standout candidate, you'll bring strong Excel skills and experience working with datasets, excellent attention to detail, and the ability to learn new systems quickly. You'll be flexible and adaptable as priorities shift, able to manage multiple tasks simultaneously, and your initiative in tackling problems independently sets you apart.
This role offers excellent exposure to charity operations and systems transformation, with opportunities to develop skills in project coordination and stakeholder engagement.
If this sounds like you, we'd love to hear from you.
YOU MUST BE AVAILABLE TO START NO LATER THAN 30TH MARCH 2026.
Closing date: 9th February 2026 10am
Skills assessment: 10th – 13th February 2026
First stage interviews (Zoom): 16th – 20th February 2026
Second stage interviews (at our office in-person): 23rd – 27th February 2026
PLEASE NOTE THAT IF YOU USE AI IN YOUR APPLICATION, YOU ARE MUCH LESS LIKELY TO BE SHORTLISTED. WE WANT TO SEE YOUR UNIQUE, BRILLIANT SELF. We do not use AI in any part of our recruitment and selection process.
Synchronicity Earth’s mission it to bring conservation to life through our work, championing effective approaches and increasing funding for Earth’s overlooked species and ecosystems and the communities working to protect them.
By joining, you’re not just taking part; you're contributing to our vision of a world in which biological and cultural diversity are valued, celebrated, and flourishing.
We welcome applications from people of all backgrounds for this role, particularly non-graduates, and are happy to discuss flexible working arrangements. We also welcome candidates who may have taken a career break. Your unique experiences and fresh perspective will only enhance our team's diversity and strengthen our ability to tackle the complex challenges facing our planet.
Candidates from Black, Asian, and Minority-Ethnic (BAME) backgrounds and people with disabilities who meet the criteria (in the section of the job description headed ‘What you will bring to the team’) and opt-in to our Guaranteed Interview Scheme will enter the first recruitment stage, see more information below.
Application and Recruitment Process
Inclusion is a priority throughout our workplace culture and is embedded in our recruitment process. To support this, the first stage of recruitment will be anonymised by Charity Job to mitigate against unconscious bias. Please let us know at any stage during the recruitment process if you have any accessibility requirements and we will do what we can to accommodate these for you. Please also let us know which pronouns you would like to be referred by, if you wish.
How to apply:
· Complete the application questions, upload your CV, and submit your application through Charity Job.
· Fill in our candidate survey. Whilst this survey is optional it is the way to opt in to the Guaranteed Interview Scheme (information below) if you would like.
Guaranteed Interview Scheme
We recognise that people from Black, Asian, and Minority-Ethnic (BAME) backgrounds and people with disabilities are under-represented in our sector, and that there are often additional barriers present for people from these groups when applying for roles in the charity sector and beyond.
As part of our commitment to attract and retain talented individuals from under-represented groups to the conservation and environment sector, if you belong to these groups, you can opt in to the Guaranteed Interview Scheme (GIS) in our candidate survey. See the attachment which outlines how to do this and includes the link to the survey. If you meet the essential criteria for a role, you'll be guaranteed a first-stage assessment. The results of this assessment will be used to select candidates for the first-stage interview.
The client requests no contact from agencies or media sales.
We’re hiring a Director of Communities, Health and Partnerships.
Hackney CVS is in an exciting new phase and we’re looking for a senior leader to help shape it.
Following a major restructuring and redesign of our support offer, we’re focusing more sharply on our core mission: strengthening, connecting and championing the voluntary and community sector (VCS) across Hackney and the City of London.
Our Director of Communities, Health and Partnerships will:
- Lead our networks, forums and engagement work.
- Amplify community voice in local decision-making.
- Build powerful cross-sector partnerships.
- Support the voluntary sector to influence systems change.
You’ll join our Senior Leadership Team at a pivotal moment, helping us embed new ways of working and secure a brighter future for the VCS.
If you care deeply about equity, collaboration and the potential of the VCS to transform lives, and if you thrive in complexity, influence and relationship building, we would love to hear from you.
For the full job description and person specification, please see the attached recruitment pack.
#director #community #health #partnership
We support voluntary and community sector (VCS) organisations in Hackney and the City of London.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Luton Town FC Community Trust is seeking to recruit an Oral Health Project Officer. This is a full-time role focused on the delivery of an oral health education programme within targeted primary schools and community settings in Luton over 37.5 hours per week. The individual will be employed on a three-year fixed-term contract.
We are seeking an individual who has previous experience of delivery within an education setting to join our team. Specific oral health training will be provided as required.
The individual will be passionate about creating positive change and health outcomes for children and their families.
The successful candidate will be a highly motivated, personable and flexible professional with an ability to create and deliver innovative engaging content. You will have an ability to recognise and develop new opportunities whilst maintaining and developing existing relationships across a broad range of project users and partners.
We will be looking for you to deliver positive and inspirational experiences to educate, stimulate positive change and reduce health inequalities.
JOB ROLE OUTLINE
This role will lead the design, creation and delivery of an oral health education programme in primary schools and community settings that will provide vital awareness and support for children and their families.
Tooth decay rates in children, in Luton, are amongst the highest in the country. The project will work collaboratively with Luton Public Health and other locally focused oral health partners as a collective force for change.
AIMS
- Create awareness and lifelong habits of the importance of good oral health.
- Supporting children and families to understand contributing factors to poor oral health, including sharing public health messages that encourage positive behaviour change.
- Delivery of an outstanding programme of content.
- Support and strengthen the wider network of oral health partners to enable coordinated action and long-term behaviour change, including active participation in the Luton Dental Alliance.
- Highlighting demonstrable impact to support the sustainability and legacy of the project beyond the initial funding period.
ROLE SPECIFIC RESPONSIBILITIES
- Work with partners to develop and design the educational element of the project.
- Deliver a high-quality educational offer which uses sport as a tool to engage disaffected young people, encouraging good oral health and enhancing their mental wellbeing, attendance, attainment, and life skills through innovative and tailored curriculum delivery.
- Recruit targeted schools to create a delivery plan throughout the academic year.
- In school delivery of the education programme to provide much needed support and awareness to children and families.
- Collect relevant data to ensure that Community Trust reporting obligations are met with funders.
- Work with schools and partners to create high quality case studies that demonstrate the impact of the project.
- Create a project steering group and deliver timely and relevant updates in both written and verbal form.
Health & Safety:
Employee requirements:
- Maintain up to date knowledge of Health & Safety related guidance and processes within your role and in line with the Club’s Health & Safety Policy.
- Consider the Health & Safety implications of all actions and inaction within your role.
- Support and uphold agreed standards for Health & Safety compliance, including assisting in accident, dangerous occurrence and near miss investigations within your role.
- Follow and adhere to; safe management systems and working practices in line with the Club’s Health & Safety Policy.
- Ensure you have been briefed and are confident in using any equipment prior to use and seek guidance from your line manager as required.
- Regularly review risk assessments, safe working, and management systems associated with your role.
- Liaise regularly with the Club’s appointed Health & Safety representatives to support and maintain compliance
- Maintain records of all Health & Safety issues within your role and area of responsibility.
- Oversee project finance and budgets in conjunction with department lead.
- Follow robust quality assurance processes for all aspects of Luton Town FC Community Trust’s educational offer.
- To represent Luton Town FC Community Trust when required, at internal and external meetings.
- Compliance with Luton Town FC Community Trusts’ policies.
- Compliance with data protection, confidentiality, safeguarding and health and safety guidelines.
- To always promote the welfare of children and adults at risk.
- To undertake required training, including mandatory Health and Safety and Safeguarding training.
- To adhere to all relevant safeguarding policies and procedures and report any concerns to Luton Town FC Community Trust’s Designated Safeguarding Lead.
- To undertake such other duties as may be reasonably expected.
- To maintain professional conduct and demonstrate Luton Town FC Community Trusts’ core values.
- To support wider Trust projects when required.
MAIN JOB REQUIREMENTS AND PERSON SPECIFICATION
Education/Qualifications/Training:
Essentials
- Minimum of 2 years’ experience delivering programmes within school and/or community settings with children and young people
- Experience delivering education, health, or behaviour-change programmes
- Experience of working with schools, families, and community partners.
- Experience of collecting monitoring and evaluation data to meet reporting requirements
- Relevant qualification or demonstrable experience in education, youth work, community development, health promotion, or related field
- Willingness to undertake role specific oral health training
- Valid First Aid and Safeguarding qualifications (or willingness to obtain)
- Ability to design and deliver engaging, age-appropriate educational content
- Ability to communicate effectively with children, families, schools and partners
- Experience of producing high-quality written reports or case studies
- Strong organisational and planning skills, with the ability to manage multiple priorities
- Ability to work independently and as part of a team
- Ability to build and maintain strong, mutually beneficial partnerships
- Ability to work to deadlines and meet project targets
- Confident IT skills, including use of Microsoft Word, Excel and PowerPoint
- Ability to manage groups of children safely and effectively
- Understanding of how children learn and develop
- Understanding of health inequalities and barriers faced by children and families
- Knowledge and understanding of the Children Act 1989 and the Children Act 2004 & 2006, Keeping Children Safe in Education September 2023, SEND code of practice and child protection procedures including understanding the effects of deprivation and abuse
- Understanding of equality, diversity and inclusion within community delivery
- Ability to recognise discrimination in its many forms and adhere to the Luton Town FC Community Trust’s EDI policies
- Ability to work effectively within a diverse community and promote inclusive practice
- Demonstrates appropriate motivation and commitment to working with children and young people
- Emotional resilience when working with challenging behaviours or sensitive family circumstances
- Strong commitment to high-quality, values led delivery
- A full valid driving licence and access to car to travel between sites throughout Bedfordshire.
- Willingness to work flexibly, including occasional evenings and weekends
- Willingness to support wider Community Trust projects when required
- Ability to satisfy Safer Recruitment checks, including references and Enhanced DBS
- Enhanced DBS clearance
Desirables
- Experience of delivering oral health, public health, or wellbeing programmes
- Experience of partnership working with public health teams or health-related organisations
- Degree or equivalent qualification in relevant discipline
- Evidence of continued professional development
- Qualification or training related to health, dentistry, or public health
- Youth Mental Health First Aid
- Leadership skills within a community or education setting
Abilities/Skills/Knowledge:
- Committed, enthusiastic and passionate about Luton Town Football Club.
- Must be pro-active, motivated, organised, responsible and able to work independently as well as in a team
- Highly developed problem-solving skills, resilience, and the ability to perform well under pressure
- Demonstrate good listening skills and have the ability to resolve issues where appropriate
- Ability to multi-task whilst maintaining priority efficiencies
- Focused on achieving Club, departmental and individual success
- Willing to follow and promote the philosophy of the football club.
- Be an ambassador for the Club presenting the Club in a positive image at all times.
The client requests no contact from agencies or media sales.
Location: London
Location type:Hybrid
Reporting to: Director of People and Operations
Annual salary: £50,000 to £55,000 GBP per annum, depending on experience
Contract type: Permanent
Working hours: Full-time, 35 hours a week
Candidate level: Manager
Closing date: Monday 23rd February, 9:00 am CET
Background
Lumos Foundation works to realise every child’s right to a family by transforming care systems around the world. Our vision is a world in which all children grow up in safe and loving families within supported communities. Founded in 2005 by author J.K. Rowling, Lumos partners with governments, civil society, and young people with lived experience to transform care systems globally and advocate for family-based solutions that help children thrive.
We ensure that families receive the support they need to stay together or reunite, and that children grow up in family-based settings such as foster or kinship care, not institutions. Despite clear evidence of the harms of institutionalisation, more than 5 million children worldwide continue to live in institutions. And a much larger number of children are at risk of family breakdown and separation – those living in poverty, experiencing domestic violence and abuse, and living in countries affected by conflict. We are ambitious for children. In the next 10 years, Lumos will enable 500,000 children in care to return to family-based care and prevent 10 million children from experiencing family breakdown and separation – so that they can thrive in their own families. Working with local, national, and global partners, Lumos supports government-led transformation of childcare systems across Asia, Africa, Europe, the Middle East, and Latin America- driving systemic and sustainable change.
Lumos’ ambition for children is significant and will require the organisation and its partners to work in new ways, with a pace, drive, and urgency that this moment demands, and that children everywhere deserve. Lumos’ success will continue to be based not just on what we do, but on how we do it – our values. We embrace collaboration. We strive for excellence. We show respect. We always care. And we are passionate. We are Lumos.
Purpose of role
Lumos is entering an exciting period of strategic transformation to strengthen our operational foundations, refine our systems, and enhance our capacity to deliver on our mission to realise every child’s right to a family. The Senior Operations Manager plays a pivotal role in building the operational foundations and risk-aware culture needed for success both now and as the organisation prepares for the future.
As a delivery partner to the Director of People & Operations, the Senior Operations Manager leads the implementation of agreed operational priorities, strengthens country office and partner capability, and ensures that operational standards, policies, and practices are consistently embedded across existing and new geographies. The role provides independent oversight and assurance across operational risk, safety, security, and safeguarding, working closely with delivery teams while retaining the authority to challenge, escalate, and inform senior decision-making.
This is a senior, hands-on role for someone who thrives on systems thinking, coordination, and execution, and who is motivated by turning risk awareness, data, and lessons learned into practical organisational improvement that strengthens organisational resilience and impact.
Primary responsibilities
Operational leadership & delivery
- Act as a senior delivery partner to the Director of People & Operations, leading the implementation of agreed operational priorities.
- Coordinate cross-functional operational delivery across Operations, Safeguarding, and Security.
- Deputise for the Director of People & Operations in internal and external forums as appropriate, with delegated authority.
Global safety, security & incident management (focal point)
- Act as Lumos’ organisational focal point for safety, security, and travel risk, coordinating risk management frameworks, systems, and oversight across the organisation.
- Work closely with, and oversee the delivery of, Lumos’ global safety and security consultant(s), ensuring clear scope, quality outputs, and effective follow-through.
- Monitor safety and security incidents across the organisation, ensuring appropriate recording, escalation, follow-up, and learning.
- Coordinate incident response in line with agreed protocols, working closely with country teams and external security specialists.
- Lead lessons-learned processes following incidents and ensure recommendations are embedded into systems, guidance, and practice.
- Support the implementation and monitoring of safety and security standards across country offices and partners.
Safeguarding & PSEA (operational oversight)
- Provide operational oversight and coordination of safeguarding and PSEA frameworks, working closely with specialist safeguarding focal points, leads, and consultants while the recruitment and scoping of a Global Safeguarding Lead is planned across 2026.
- Monitor implementation of safeguarding and PSEA standards, policies, and training across country offices and partners.
- Support incident tracking, information management, and follow-up actions, ensuring confidentiality, proportionality, and appropriate escalation.
- Contribute to organisational learning and continuous improvement in safeguarding practice.
Risk management, contingency & assurance frameworks
- Lead the development, implementation, and refinement of operational risk management and risk assessment frameworks across Lumos.
- Ensure consistent approaches to risk identification, mitigation, escalation, and assurance across countries, partners, and programmes.
- Maintain and monitor operational risk registers, ensuring risks are actively reviewed and managed.
- Coordinate comprehensive contingency planning, crisis protocols, and organisational preparedness.
- Support due diligence and risk assessment processes for partners, vendors, programmes, and new geographies.
Programme, MEAL & risk integration
- Work closely with Programme and MEAL teams to embed operational risk, safety, security, and safeguarding considerations into programme design, delivery, and monitoring.
- Support the development of proportionate, decision-useful KPIs related to operational risk, duty of care, safety, security, and safeguarding.
- Strengthen alignment between operational risk management and programme assurance and learning processes.
Operational systems, policy tracking & insurance
- Lead the development and improvement of operational systems, trackers, workflow,s and dashboards to strengthen consistency, quality assurance, and organisational insight.
- Maintain and oversee policy trackers across Operations, Safeguarding, and Security, ensuring review cycles, ownership, and implementation are monitored.
- Develop operational reporting, audit, and monitoring mechanisms that complement existing MEAL, programme, and governance systems.
- Support audits and internal reviews by maintaining clear documentation and evidence.
- Ensure strong information management and data protection practices are embedded.
- Oversee coordination of Lumos’ global insurance arrangements (e.g., travel, medical, liability), including renewals, compliance tracking, and liaison with brokers and insurers, under the direction of the Director of People & Operations.
Country office & partner capability building
- Work closely with Country Directors, operational focal points, and partners to embed global operational, safeguarding, and safety/security frameworks locally.
- Support capacity building through guidance, tools, training coordination, and structured follow-up.
- Provide practical support and constructive challenge to strengthen compliance, confidence, and consistency.
- Balance global standards with appropriate local adaptation.
Performance insight, reporting & organisational learning
- Develop and maintain dashboards and reporting that provide visibility on operational risk, safety, security, safeguarding, and organisational readiness.
- Provide clear insight to the Director of People & Operations and Executive Team on trends, incidents, risks, and areas for improvement.
- Support organisational learning through analysis of data, incidents, audits, and reviews.
Project management & continuous improvement
- Lead or coordinate project management for time-bound operational initiatives
- Identify capacity gaps, monitor progress, and escalate risks.
- Translate lessons learned into updated frameworks, tools, and guidance to support continuous improvement.
Profile
The postholder will:
- Build effective, trusted relationships across Lumos, using strong relational skills to influence, support, and challenge constructively without becoming adversarial.
- Steward a strong, proportionate and risk-aware culture, where operational, safety, security and safeguarding risks are understood, named and managed well.
- Strengthen operational systems and frameworks for monitoring, assurance, and learning across risk, safety, security, and safeguarding.
- Develop clear, decision-useful dashboards and reporting that improve visibility of risk, incidents, readiness, and organisational resilience.
- Build confidence and capability across country offices and partners through guidance, coaching, constructive challenge, and follow-up.
- Advise and guide senior leaders and teams with sound judgement, evidence, and insight, supporting timely and well-informed decision-making.
- Embed operational risk, safety, security, and safeguarding considerations into programme design, delivery, and monitoring, while retaining appropriate independence and assurance
- Translate data, incidents, and lessons learned into practical improvements that strengthen systems, readiness, and organisational impact.
Essential experience
- Demonstrable experience operating at a senior level within operations, risk, safeguarding, security, or organisational assurance functions
- Experience coordinating complex, cross-functional workstreams across multiple teams or locations
- Experience providing oversight, assurance, or quality control
- Experience incident response, escalation, and lessons-learned processes
- Experience building or strengthening systems, frameworks, or organisational infrastructure
Desirable experience
- Experience working within or alongside programme delivery teams.
- Experience in international, multi-country or partnership-based organisations.
- Experience overseeing consultants or specialist providers.
Personal characteristics
- Strong alignment with Lumos’ mission, values, and commitment to duty of care.
- Emotionally and relationally confident, able to build trust and rapport across diverse stakeholders.
- Able to influence, support, and challenge constructively.
- Calm, pragmatic, and thoughtful when dealing with risk, incidents, or sensitive issues.
- Sound judgement in identifying, naming, and escalating risk appropriately.
- Collaborative and credible working with senior leaders, country teams, and partners
- Comfortable operating with independence.
- Resilient and adaptable in evolving or ambiguous organisational contexts.
- Curious and committed to learning and continuous improvement.
Safeguarding statement
Lumos recognises that the rights of safety and security are aligned with its core mission for children, families, and communities. Effective and robust safeguarding sits at the heart of our mission and values, and accordingly, Lumos is committed to ensuring the safety and protection of children and adults at risk in all of its work. We expect all staff, associates, and volunteers to share this commitment. Lumos has a zero-tolerance approach towards all forms of abuse, bullying, harassment, and sexual exploitation. Lumos is a member of The Misconduct Disclosure Scheme and will carefully screen all applicants. Offers of employment are subject to checks and suitable references.
All staff and associates must:
- Carry out all duties with an awareness and understanding of Lumos safeguarding and PSEA requirements
- Ensure work complies with all safeguarding and PSEA policies and procedures
- Ensure that their behaviours and actions support the safeguarding of children, young people, and adults at risk as appropriate.
Equality, diversity, and inclusion statement
Lumos is wholly committed to equality, diversity, and inclusion and against all forms of discrimination.
We are committed to creating and sustaining a positive working environment that encourages, supports, and gives a voice to all, so that we can best support the children we serve.
We must ensure that all staff are equally valued, included, empowered, and respected across the organisation and in everything we do. Lumos is fundamentally built on diverse, multi-national and multicultural teams.
This is something we cherish as a key strength and an integral part of our identity. Our organisation values and celebrates the diversity, culture, and experience of each member of staff, provides equality of care, and support to everyone.
We pledge to listen carefully, to educate ourselves continually, to promote open dialogue, and to seek out and deal with discrimination and prejudice wherever it occurs in Lumos.
· The deadline for applications is Monday 23rd February, 9:00 am CET ·
Upsall International actively promotes equality, diversity, and inclusion. In recruiting candidates, we seek candidates with the proven skills required, irrespective of race, gender, religion or belief, age, disability, or sexual orientation.
To realise every child’s right to a family by transforming care systems around the world.
Accountability Officer
Salary: £47,000p.a. FTE (pro-rata salary for 30+ hours)
We also offer 27 days of annual leave (pro-rated for hours worked) plus bank holidays and a birthday day off, 8% employer pension contributions, a core hours system of working and enhanced family friendly policies
Contract: Permanent
Hours: 37.5 hours per week (30+ hours per week and job share will be considered. We are open to discussing how this may work for you.)
Location: Wigan, London (office or hybrid working) or remote-based with occasional travel
Keep Britain Tidy is one of the UK’s leading environmental charities. At a time when we are living in a world that is facing its greatest environmental challenges, the work we do has never been more important or more urgent.
As we’re moving forward we recognise that a diverse workforce yields the best results. We embrace all the different identities in the UK and we want our workforce to reflect that.
Environmental change is affecting us all and we want people from all backgrounds to be part of the solution and help us make the changes that cannot wait. It is for this reason that Keep Britain Tidy has flexible and supportive policies for all our staff, and welcomes applicants from all backgrounds.
If you love keeping organisational systems in order, we want to hear from you.
This is a satisfying role where you can develop links across the organisation and maintain efficient functionality of multiple key systems alongside other stakeholders. Key areas of responsibility include:
- GDPR
- Health and Safety
- Risk register
- Emergency planning and business continuity processes
- Legal signposting
- Document storage
- Policy and process
Working closely with the senior executive team, this role has wide reach across the organisation. Regularly meeting with programme teams this role ensures compliance and engagement across the organisation supporting staff to ensure that we operate safely and securely. Acting as the Data Protection Officer and providing support on health and safety this role leverages strong business partnering skills to make a real difference across the organisation.
All our roles benefit from generous holiday entitlement and pension contributions, including the opportunity to join the UK’s first net zero carbon pension scheme and to receive extra days leave for using alternatives to flights. If you need any reasonable adjustments throughout the recruitment process, you just need to let us know.
If you are interested in this job and want to help us make a difference, please review a copy of the full job description and ensure that you meet the essential criteria found in the person specification before applying.
After reading the application information, if you would love to work with us and apply, please continue to apply.
As part of the application process you will need to answer five multiple choice questions, three sift questions, submit your CV and complete equal opportunities monitoring information as we want to try to make sure that our workforce is representative of the population and we are not excluding any community. Please note that this information will be held separately.
Please submit your application before the closing date.
The deadline for applications is 09:00, 02 February 2026.
Interviews will be held via MS Teams w/c 23 February 2026
If you require an in-person interview, please let us know.
We have signed the pledge to always #WeShowTheSalary for the roles that we advertise.
No agencies please.
The client requests no contact from agencies or media sales.
Job Title: Operations Manager – Osborne Partnership
Hours: 37.5 hrs per week (full time equivalent).
Salary: £53,508 dependent on qualifications
Responsible to: Chief Executive - Senior Management Team (SMT)
Responsible for: 4 x Senior Service Managers
3 x Service Managers
Responsible for the safe delivery and environment of the Osborne Centre (both Partners and staff) delivering a range of quality services for our Partners (service users) and ensuring that the management systems are in place and operational.
Qualification(s) Level: Applicants with Level(s) 5 Leadership & Management Social Care/ Education/ Health (particularly with adults with learning disabilities) or similar qualifications (including degree equivalents or better), are especially welcome however we will consider applicants with alternative qualifications and experience subject to expressly agreeing to upskill on the job and provided there is an evidentiary trail that can show evidence of a caring mentality and empathy with our service user group and or in a home care environment or other learning type institution.
Overall purpose:
To manage all aspects of the ‘Operations’ of Osborne Partnership and supporting the strategic development of the organisation alongside the Chief Executive to ensure a fully functional and operational service for the overall benefit of our Partners (service users) day learning and support development as per the Charities aims and objectives of Education, Skills Attainment, and Employability Skills for adults with learning disabilities.
To actively train and support Partners to gain independence skills, life skills, and other skills through a ‘mixed ability’ support service that includes supporting the training of Partners through formal qualifications (Entry level NVQ teaching & support), on the job training, and internal qualifications and benchmarks.
To ensure that the service is:
- Properly monitored and utilising an internal database for the recording of information (Storii);
- Delivered on the basis of an agreed organisational and service Scheme of Works/ Service Plan as well as Partner Individual Learning Plans (ILPs);
- Reviewing Partner progress on a quarterly basis showing ‘distance travelled’ by individual Partners;
- Serviced by managed, trained and motivated staff;
- Delivered under the highest standards of health & safety and safeguarding welfare for our Partners.
Role:
To develop, support and deliver the day to day operations of the Osborne Partnership, in partnership with other senior Managers, and Service Managers, with a particular focus on the quality agenda as it relates to Partner services, service development, benchmarking, and external accreditations. The role will ensure that Partner services are engaged in a cycle of continuous review and improvements and providing Service Managers with the tools and support to deliver the highest standards of service through building confidence and expertise, and identifying service and personal development training where appropriate.
Main Duties:
1. To support the development and best practice of all Osborne Partnership service areas to ensure relevant, meaningful, and objective focused delivery for Partners.
2. To work with the relevant Service Managers and Project Supoort Officers (PSOs) to review current service delivery and to provide an objective, supportive, but challenging voice in the development of services.
3. To benchmark Osborne Partnership services and delivery against similar services in the borough and wider afield.
4. Working with other senior managers, identify and action new service areas of delivery commensurate with the Osborne Partnership Memorandum and Articles of Association and subject to Partners consultation and approval.
5. To identify, research, and action plan frontline external accreditations that will provide a objectifiable list of outcomes that will support and benefit Partners; staff development; and the professional standing of the Osborne Partnership.
6. To support senior managers in the development and implementation of new policies and procedures as they may relate to updated legislation; new service provision; Partners welfare, safety and development; staff development and benefits; or any other relevant area of service.
7. To line manage (including appraisals) relevant Service Managers as leaders of services ensuring that they understand the concept of continuous improvement and are supporting Project Support Officers (PSOs) to do likewise.
8. To ensure that Service Managers have identified and developed service schemes of work, annual development training plans for Service Managers and their PSOs in line with continuous improvement principles and to ensure best practice activities for Partners.
9. To work with senior managers to identify and action activities/ services/ initiatives/ documents/ plans that will support the on-going professionalisation and modernisation agenda of the Osborne Partnership
10. To actively support other senior managers in the day to day delivery of the Osborne Centre service provision ensuring health and safety at work principles are adhered to; safeguarding of Partners is paramount; that staff are adequately prepped and prepared for delivery of their services; and that a professional service approach is adhered to at all times.
11. To be the primary development Officer of the Storri database as it relates to Osborne Partnership, information gathering (and mindful of GDPR), and Partmner journeys travelled in the service.
12. To identify personal development opportunities and requirements as dictated by the role.
13. Any other reasonable task as defined as a management role and directed from time to time by the Chief Executive.
14. To undergo training necessary in relation to the requirements of the post.
15. To undertake any other duties consistent with the overall purpose of the post within the competence of the post holder.
N.B. As the Osborne Partnership works with and supports vulnerable adults, all posts require post holders to be in possession of a current DBS clearance (formerly Criminal Records Bureau – (CRB).
Job Title: Operations Manager
The following skills, experience and qualities are required for the position of Operations Manager:
ESSENTIAL
1. Demonstrable evidence of having caring qualities and empathy for our service users group either through direct employment experience or on a personal carers basis.
2. Experience of working with people with learning difficulties or in a wider social care setting or in a home environment (carer), or in a learning institution
3. Demonstrable experience of leading operational team(s), motivating colleagues, and communicating a service vision and an ability to facilitate the development of individuals and groups in a work context.
4. A flexible approach to the work situation sufficient to cope with a variety of tasks and situations.
5. A good general education, sufficient to communicate verbally in a clear manner, and to complete monitoring forms and write reports in a clear and concise manner.
DESIRABLE
1. Qualification in Leadership & Management at Level 5 (or above) and willingness to train in other areas relevant to working with vulnerable adults (see below).
2. Ability to break down tasks into achievable steps for an individual with learning difficulties.
3. Training/ qualification in areas relevant to working with vulnerable adults, e.g. Safeguarding, Lifting & Handling, more general Health & Safety, etc.
4. Knowledge of relevant legislation, e.g. Mental Capacity Act, Deprivation of Liberty Act, etc.
5. IT skills.
6. Full driving license.
The client requests no contact from agencies or media sales.
KCBNA is an outstanding organisation that exists to tackle inequality, create opportunities and transform lives. Our award winning youth provision needs an outstanding youth service manager with excetional skills.
Role Overview
As the Youth Service Manager, you will lead KCBNA’s youth provision for young people within the KCBNA youth centre, King’s Cross and surrounding areas. You will oversee the delivery of funded programmes, develop new initiatives, and ensure high-quality workshops, training, and mentoring. This role also involves managing teams, budgets, safeguarding responsibilities, and building partnerships to support the charity’s mission of empowering young people and creating stronger communities.
Key Responsibilities
Programme Management:
· Lead the design and delivery of KCBNA’s diverse range of youth provision.
· Ensure all evaluation reports required by the funder is completed in a timely manner liaising with the dedicated Grants officers.
· Develop and deliver engaging workshops, training sessions, and mentoring opportunities for young people.
· Ensure a seamless transition for young people.
· Take the lead on specific projects to grow and evolve youth work in line with the organisation’s strategy.
Team Leadership:
· Line manages the Youth workers.
· Recruit, train, and manage young volunteers.
· Oversee induction, training, development, and performance management of team members.
Safeguarding and Risk Management:
· Manage day-to-day safeguarding responsibilities and report to the lead safeguarding manager.
· Conduct health and safety risk assessments to ensure safe programme delivery.
· Enhanced DBS check is required
Budget and Resource Management:
· Oversee six-figure budgets, develop management accounts and collaborate with the Finance officer.
· Ensure the effective management, maintenance and up keep of the youth centre in liaison with the KCBNA admin support officer.
Partnership Development and Fundraising:
· Write funding bids and develop partnerships with corporates and stakeholders in Camden working collaboratively with the Chief Executive and Fundraising support member.
· Design and create engaging resources.
· Lead focus groups and identify opportunities for new programmes.
· Work with the youth team and KCBNA team to create content for social media and the website.
Monitoring and Evaluation:
· Use impact feedback and evaluation data to drive programme improvement.
· Produce clear, insightful reports for internal use, stakeholders, funders, and the Trustee Board.
General Duties:
· Maintain high standards across all programmes, ensuring alignment with London Youth quality assurance.
· Be prepared to deliver services across weekends, evenings, and during Holiday periods.
· Review and improve youth programmes using feedback surveys from young people and service users.
· Carry out other reasonable duties as requested by the line manager to support the smooth running of the charity.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary:
£29,580 FTE per annum rising to £30,090 per annum after successfully completing six-month probation period
Location:
Contractually based in our Hwb in Pontypool or Newport - To assist in the management of Cyfannol Support Services across Torfaen and Newport
Contract Type:
Permanent
Agile – working where and when required, to do the job most effectively
Hours & working Pattern:
•35 hours per week (full time)
•Generally, Monday to Friday with occasional evening and weekend work
•Flexible start and finish times that incorporate the hours of 9.30am to 4.30pm and a minimum of 30 minutes unpaid break during shift
•All team members must work flexibly on occasions to meet the needs of the Charity and the people we support
Accountable to: Support Services Manager
Accountable for: Team Leaders and Support Workers
Purpose of the post: To assist in the management of service delivery of specialist, trauma-informed support to adults and children who have experienced domestic or sexual abuse, harm and violence
Specific responsibilities:
1.To assist the Support Service Manager in managing the delivery of specialist, trauma-informed support to adults and children living in refuge, recognising the impact of domestic or sexual abuse, harm or violence, and responding with empathy, respect, and consistency.
2.Contribute to a refuge environment that is compassionate, equitable, and grounded in integrity -where every individual feels safe, heard, and supported.
3.Manage Safeguarding across the service, complying with internal and external policy and legislation, authorise adult and child referrals maintaining a trauma-informed, non-judgemental stance that prioritises dignity and safety
4.Provide line management to Team Leaders and Support Workers in line with Cyfannol’s policies and values, leading recruitment, induction, supervision, training, and development in an inclusive and engaging way.
5.Key Contributor alongside Service Manager in risk compliance, supporting team members to regularly assess and positively managing risk in an inclusive and enabling way.
6.Manage the delegated aspects of budgetary responsibility including some purchasing, work closely with the Finance department.
7.Attend Multi Agency Risk Assessment Conference (MARAC), core group and other similar meetings.
8.Provide support team with case management and direction, providing direct support for emergency/ crisis situations, complex cases, team member absence, when more than one worker are required.
9.Review complex or serious concerns or breaches that are impacting maintenance of licence/ contracts and escalate to Service Manager when appropriate
10.Grow your service team’s understanding, skills and confidence in providing support through informed choice where individuals design their own meaningful support outcomes
11.Manage data compliance and oversee regular service internal audits of service and case work, provide improvement plans where appropriate.
12.Fulfil reporting obligations to funders that are delegated by the Project Manager/ Coordinator which includes aspects of funding schedules, rendering of services and Commissioning audits
13.Complete delegated requirements for regular external data collection and reporting including National Quality Standards and Welsh Women's Aid.
14.Lead regular Service team meetings to support communication, reflection and service development
15. Encourage and support adults and children to have a voice within Cyfannol and the wider sector
16. Contribute (through working closely with the Facilities Coordinator) to ensuring a safe compliant and quality environment across Hwbs and services
17. Encourage and support adults and children to have a voice within Cyfannol and the wider sector
18. Contribute to internal development projects as part of an organisational continuous improvement.
19. Work collaboratively with other Support Service Coordinators to ensure refuge, community and initial contact referral paths are easily accessible are clear and concise, and to continue to promote a whole team approach.
General responsibilities:
1.Actively contribute to the achievement of Cyfannol Women’s Aid’s Mission, Vision, Aims, Goals and Objectives ensuring your work reflects our commitment to trauma informed practice.
2.Demonstrate and positively promote Cyfannol’s core values of compassion, integrity, and equity in all aspects of your role.
3.Proactively promote equality of opportunity, challenging and addressing discriminatory practices wherever they arise.
4.Represent Cyfannol Women’s Aid professionally at external meetings, public events, conferences, and similar forums, safeguarding and enhancing the organisation’s reputation.
5.Participate fully in team meetings, management supervision, clinical supervision and relevant training to support continuous learning and development.
6.Work in accordance with Cyfannol’s policies and procedures, ensuring safe, ethical, legally compliant and consistent practice.
7.Contribute to Cyfannol’s environmental goals by participating in carbon-reducing initiatives, including the organisation’s pledge campaign
Undertake any other reasonable duties required to support the effective delivery of support services and the wider aims of the organisation
It may be necessary, following consultation, to amend the job description in light of experience and changing circumstances.
This role requires frequent travel for business purposes. A current valid driving licence, access to a car and insurance covering business use
Closing Date:4th February 2026
We operate a rolling recruitment process and may interview suitable candidates as applications are received. We reserve the right to close this vacancy once the position has been filled.
Due to the nature of these roles, they are only open to female applicants (Exempt under the Equality Act 2010, pursuant to Schedule 9, Part 1). A disclosure obtained through the Disclosure and Barring Service is requireed for all posts.
Cyfannol is an organisation with equality, diversity and inclusion at its heart. We welcome applications from all areas of the community. However, we particularly encourage applications from members of our BAME community as well as individuals with disabilities who are currently under-represented within our workforce.
Our mission is to stand with individuals, especially women and children, who have experienced domestic or sexual abuse, harm, or violence.



The client requests no contact from agencies or media sales.
Harris Hill are partnering with Dorset & Somerset Air Ambulance to recruit for a Legacy Giving Manager in order to strengthen, grow and champion the charity legacy and in-memory giving programme.
Reporting to the Head of Philanthropy and Partnerships, you will lead the charity legacy and in-memory fundraising, ensuring gifts in wills continue to fund our life saving service for generations to come.
This is a strategic and hands on role, offering the freedom to shape and develop a high-performing legacy programme while delivering exceptional supporter care.
As a Legacy Giving Manager you will:
- Delivering and evolving a legacy giving strategy to grow future income
- Managing the administration of legacy gifts, ensuring compliance with legal and regulatory requirements
- Stewarding legacy pledgers and in-memory supporters with empathy and professionalism
- Growing and promoting our Free Wills programme, working with local solicitors and partners
- Developing engaging campaigns and materials that reflect our mission and local impact
- Monitoring performance, trends and risks across legacy income
- Keeping up to date with sector developments and changes to probate or fundraising practice
- Working collaboratively with fundraising, marketing, supporter care teams and volunteers
- Line managing legacy or in-memory giving staff or volunteers where required
To be successful, you must have experience:
- Proven experience in legacy and/or in-memory fundraising
- Strong understanding of legacy administration, probate law and regulation
- Excellent communication and relationship-building skills
- Highly organised, with strong attention to detail
- Confident using CRM/database systems
- Empathy and sensitivity when working with bereaved supporter
Desirable:
- Experience working with solicitors or funeral directors
- Professional fundraising or marketing qualification.
- Experience managing lotteries and raffles.
Salary: £38,000- £43,000 per annum
Location: Wellington, Somerset, hybrid working (flexible)
Contract: Permanent, full time or part-time
Closing date: Monday 16th February at 8am
Interview: w/c 23rd February
Recruitment process: Cv and Supporting Statement to
If this sounds like you, then please do get in touch ASAP!
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
BPCN: Community Resource and Donations lead (Scrapstore)
Community Resource and Donations lead: Sustainable Stock & Supply
Hours: 26 hours per week, including alternate weekends and occasional evenings
Pay: £14.00 per hour (£26,572 fte, 70% = £18,928 actual salary)
Work pattern: – Mon - Thurs and alternate Saturdays (2 week working pattern)
Make a Difference Every Day
Join Birmingham PlayCare Network (BPCN) in a unique role that helps divert reusable materials away from waste and into creative community use. You’ll be at the heart of what makes our Scrapstore possible – sourcing, organising and managing an ever-changing supply of exciting, sustainable resources that support local families, schools, groups and neighbourhoods.
This is an active, varied role for someone who loves organisation, enjoys meeting new people and wants to make a meaningful environmental and social impact.
What You’ll Do
You will support the daily operation of the Scrapstore with a focus on stock supply, donor relationships and resource management. Your responsibilities will include:
· Working jointly with the Retail Development Associate to ensure the Scrapstore is well-stocked and well-presented.
· Supporting and guiding volunteers, helping them develop confidence and skills.
· Monitoring stock levels, keeping accurate inventories and ensuring resources match customer demand.
· Forecasting supply needs to avoid overstocking and shortages, keeping team members informed of incoming deliveries and space requirements.
· Providing exceptional customer service, helping generate income that supports BPCN’s charitable work.
· Building strong relationships with existing material donors and identifying new prospective partners.
· Communicating with businesses, organisations and individuals interested in donating materials.
· Coordinating waste and material collections; occasionally assisting with collections or meeting donors on site.
· Documenting stock movement and tracking waste diverted from landfill, producing annual reports for donors.
· Supporting wider BPCN initiatives as needed, contributing to a flexible, collaborative culture.
What You’ll Bring
You’ll excel in this role if you have:
· Strong organisational skills and excellent attention to detail.
- Confidence managing stock, logistics or inventories (retail, warehouse or donation experience welcomed).
- Excellent communication and relationship-building abilities.
- Problem-solving skills and a proactive, calm approach to fast-paced scenarios.
- The ability to multitask and manage your time effectively.
- A collaborative approach to working with staff, volunteers, donors and customers.
- Willingness to support BPCN’s inclusive ethos and values.
What You Can Expect from Us
At BPCN, you’ll join a supportive, creative and community-focused environment where your work makes a visible difference.
You will receive:
· Comprehensive training to help you succeed in your role.
· Clear communication, constructive feedback and supportive leadership.
· Recognition for your contribution and commitment.
· A role where your work directly benefits local communities, reduces waste and inspires creativity.
· 24 days paid holiday (pro rata for reduced hours)
Additional Responsibilities
· Provide cover across Scrapstore operations if required.
· Adhere to Health & Safety and Fire Safety regulations.
· Attend training, meetings and staff development sessions.
· Uphold BPCN’s commitment to equality, diversity and anti-discrimination.
· Carry out tasks reasonably associated with the role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Purpose
This is a new role. Stand-by-me is seeking an experienced Director to effectively lead and manage the organisation. The successful candidate will be responsible for ensuring the effective continued delivery of the charity’s aims, providing strong, strategic leadership and operational management, focussing on enhancing fundraising capacity and developing a robust organisation strategy. This role will also serve as the public representative of the organisation and will report directly to the Board of Trustees.
Key Responsibilities
1. Strategic Leadership & Development:
· Conduct a rapid assessment of the charity’s current strategic plan and identify key areas for improvement.
· Lead the development of a revised or updated strategic framework, focusing on sustainability, growth, and impact.
· Work collaboratively with the Board of Trustees and Clinical staff to define clear strategic priorities and measurable outcomes.
· Provide clear and concise report to the Board on progress against strategic objectives.
· Manage and coordinate research projects and feasibility studies including budgeting, resourcing, scheduling, tracking and ensuring quality assurance.
2. Income Generation and Financial Management:
· Conduct a rapid, comprehensive review of existing fundraising activities and identify opportunities for growth and diversification.
· Develop and implement a short and long-term fundraising strategy to maximise income generation.
· Monitor and report on grants and funding.
· Lead and motivate our volunteer community fundraising team providing guidance and support to achieve specified targets.
· Cultivate and strengthen relationships with major donors, trusts, foundations, patronage, and corporate partners.
· Explore and develop new fundraising streams, including regular giving, digital fundraising, innovative partnerships and legacies.
· Working with the team, develop compelling funding proposals and grant applications.
· Improve fundraising reporting and analysis to track performance and inform decision-making.
3. Operational Management:
· Provide effective line management to the team and volunteers to foster a positive and collaborative work environment.
· Effectively delegate tasks to team members including promoting self organisation.
· Work with the Finance Trustee to oversee financial management, ensuring compliance with relevant regulations and best practices for budgeting.
· Manage risk and ensure the charity's compliance with legal and regulatory requirements.
· Represent the charity to external stakeholders, building and maintaining positive relationships.
· Ensure effective communication and engagement with staff, volunteers, and beneficiaries.
· Work with Safeguarding Trustee and external Supervisors on any clinical or safeguarding issues as they arise.
· Conduct annual appraisals to monitor and evaluate staff performance.
4. Board Engagement/Governance:
· Act as the primary point of contact between the Board of Trustees.
· Provide regular updates to the Board on organisational performance including operational and strategic matters.
· Ensure the organisation’s compliance with all relevant regulatory requirements and internal policies to support the Board in its governance role by providing advice and information as needed.
· Facilitate effective communication and collaboration between the Trustee Board, staff and volunteers.
The client requests no contact from agencies or media sales.
We are now recruiting for a Programme Coordinator for our schools in Newcastle.
- The Newcastle Programme Coordinator oversees a caseload of up to seven partner schools. They manage the logistics and organisation of each school’s tutoring programme, working closely with the schools and pupils and managing the pool of volunteer tutors. They attend the weekly tutoring sessions at each school, as well as overseeing the quality of face to face and online tutoring, always working to deliver a great impact.
- The Newcastle Programme Coordinator supports the recruitment of volunteer tutors, manages the tutor sign up process, develops relationships with schools including their Senior Leadership Team and subject teachers, collects data for monitoring and evaluation purposes, and works with other internal teams on business development opportunities.
Deadline: Sunday 8th February 2026
Interviews: Thursday 12th and Friday 13th February 2026
Start date: Ideally Monday 2nd March 2026
Location: Newcastle, with expected travel to schools in Newcastle and the Blyth area.
Contract and hours: Full time permanent contract. A full working week is 37.5 hours.
Duties and responsibilities
- Responsible for the delivery of Action Tutoring’s tutoring programmes in partner schools, whether online or face to face. This includes working closely to manage all key stakeholders: schools, pupils and volunteer tutors; regularly attending weekly tutoring sessions; leading on reviewing and improving programme delivery, using data to reliably assess programme performance.
- Responsible for overseeing the quality of tutoring, engaging in quality assurance processes, and providing feedback to volunteer tutors to ensure effective and impactful delivery. Provide regular check-ins with tutors to ensure ample support and guidance is given to provide targeted tuition to pupils.
- Develop and strengthen relationships with key stakeholders in partner schools, including members of the Senior Leadership Team and subject teachers. Maintain clear and timely communication with relevant school staff, offering regular check-ins with key school stakeholders, and contribute to impact reporting to schools. Supporting the Programme Manager with strategies to retain and sustain school partnerships.
- Update and accurately maintain Action Tutoring’s database, including collecting timely data for monitoring and evaluation purposes, such as attendance records, baseline and interim assessments and pupil surveys. Reporting regularly on key performance indicators to key stakeholders and using them to enhance programme delivery. Work with the Programme Manager on business development, approaching new schools that might be interested in working with Action Tutoring.
- Proactively report to the Programme Manager on the details of Action Tutoring’s operations in their partner schools.
Person specification
Qualification criteria:
- The right to work in the UK.
- A valid driving licence with access to a car for work purposes.
We are looking for some of the following attributes, though you might be more experienced in some areas than others:
Being the sole representative for a partner school, you will need to use your ability to work independently and with initiative, often organising your own time to meet deadlines. You’ll also need to have a strong aptitude for developing relationships with a range of stakeholders ensuring you uphold high standards of communication and adapt your style for different audiences. The nature of this role will also require you to demonstrate adaptability, resilience and the ability to cope with some uncertainty.
This position would suit you if you’re looking to develop your experience in the education or charity sectors. Existing experience of working with young people and/or project management in a charity or education setting would be an asset. As a charity that values and celebrates people's diversity and champions opportunities for all young people, we are keen to receive applications from people who have experienced disadvantage and from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation. The role would be best suited if you are committed to equality, diversity and inclusion, as well as, committed to promoting and safeguarding the welfare of children.
You will be likely be more successful in this role if you have:
- Experience of working with young people and/or project management.
- Evidence of an interest in education and/or the third sector
How to apply:
To apply for this position you will need to complete and attach an application form to your application. To do this, please download the attached application form, complete the sections in full and save the new file, and then click the 'apply' button.
You will be able to upload the completed application form on the next page.
Applications without an attached application form will automatically be discounted. We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help you with making the application process work for you.
Award-winning national education charity working towards a world in which no child’s life chances are limited by their socio-economic background.
The client requests no contact from agencies or media sales.
Part-time, permanent.
West Midlands Heritage Trust is seeking a skilled and motivated Finance Officer to join our small, dedicated team working to safeguard historic buildings across the West Midlands. This newly created, permanent role offers a flexible, hybrid working arrangement, primarily home-based, with one day per week in a shared office (currently Worcester), bi-monthly evening board meetings, and occasional regional travel.
Working closely with the Treasurer, trustees, external accountants and project teams, you will support the financial management of WMHT and its partner Project Trusts. Responsibilities include maintaining financial records and budgets, processing invoices, monitoring project expenditure, supporting grant applications and claims, ensuring compliance with statutory and funder requirements, and preparing financial reports for the Board.
We are looking for an AAT-qualified (or equivalent) individual with strong bookkeeping and accounting skills, experience using financial systems (e.g. Sage or QuickBooks), excellent communication abilities, and a proactive, organised approach. An interest in heritage and community-based projects is desirable.
The role is 22.5 hours per week, with some flexibility required, including occasional evenings and weekends.
Full details are available in the job description and person specification.
Deadline: 12 noon, Saturday 31st January 2026
The client requests no contact from agencies or media sales.